yashsingh1/xdaforums huggingface dataset:
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] 1opposition:
yep found that out after i posted, it is only temporary

---------- Post added at 05:49 AM ---------- Previous post was at 05:22 AM ----------

Wanted to post my experience for anyone interested in going through this process. I just had the special offers removed by Amazon.

for those asking what chat to use, google amazon help chat and it was the top link titled "Live Chat - Amazon"

there I chose the option for an order I placed and found the order for the fire tablet.

I entered that I was unaware that the tablet had advertisements on it and it was causing the device to be laggy. Once I got connected to chat, they immediately sent me to a "Kindle support specialist" without even asking me anything further other than how my day was. Once I got connected with the new guy, he "reviewed my issue" then came back and told me that he was sorry that I was unappy with the special offers and that they allow amazon to provide "exclusive deals on items". I responded that I was unaware that my device would have advertisements and it was causing the machine to lag and that the ads were obtrusive. He told me he understood and then said that I would have to pay $14.99 to remove them. He then asked how I would like to proceed. I bluffed and told him never mind, that I did not want to pay any additional money and I would just return the item. I added that I felt Amazon was misleading with using the term, "Special Offers" instead of calling it advertisements. He told me to hold on that he would speak with his supervisor. At this point I knew I was good. He came back and told me he would remove the ads "this one time". And then poof he removed them.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] rbraswell8:
It all really depends on who you get. It took more time for me to find the chat option than it did for them to remove the ads from mine, and they did it for free, too!
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] spotmark:
I guess the old adage, try try again, is true. I got on chat again this morning and got a representative who was more receptive to my request. She told me that since I was a, "valued customer", she had removed the Special Offers and waived the fee. So I got and ad free Fire HD 8 for $50 with the Black Friday special. That's a steal for this tablet. :good:
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] lyall29:
Is there any performance increase when the ads are removed? If so, I'll try to get them removed.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] slaydog:
Full Command: adb shell pm clear --user 0 com.amazon.kindle.kso

works. Thanks!
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] Droidzone:
If you're rooted, you can run the following to disable it altogether:

pm disable com.amazon.kindle.kso
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] tungthanh500:
Today I contacted Amazon support and he/she asked to help me remove it before I even ask about that.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] Linus X.:
Hey,

I just got my ads removed for free.

Chat page is here:

https://www.amazon.com/gp/help/contact-us/general-questions.html

Summary of my chat:

- Hi, my fire hd 8 with special offers has a laggy lock screen. I think it might be due to the special offers display. Anything you can do to improve this?

- I'll remove those ads for you right now. Would that be fine :)

-
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] doctazz:
interesting...

I was about to chat with amazon about this an hour ago. I've had the Fire HD 10, 64 GB for one day, and popped it on to check.

I saw a light bulb wall paper background on the lock screen.

I haven't done anything at all to it, other than to register the device, make a few initial tweaks, add google play, some apps from there, and using Nova Launcher as my home screen with the Launcher Hijacker APK. I've also updated the device to 5.6.

I am a long time amazon user since 2000, though I've never tried prime at all. This is my first tablet from them. A nice upgrade from my older Samsung Galaxy tab 4 7 inch, which still works well after a few rooted tweaks.

To those that have removed the ads without using adb, is your lock screen like mine, featuring a wall paper or a solid color, without any ads? Not sure if I still need to chat, or drop the $15.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] rafaelloaa:
I have a pair of 5th Gen fires running 5.6.0.1. stock, no root. I was able to remove the lock-screen ads using `pm clear --user 0 com.amazon.kindle.kso`, but they came back sometime overnight. Command works again to remove them, but any ideas as to why they come back, and how to remove them for good? Thanks!
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] dondraper23:
I only have the 2017 Fire HD's (10in and 8in) and I just did the "Be nice to the representative on the customer support chat" method and they removed the ads on both devices within 5 minutes. What I told them was that the ads were confusing to my parents and asked if there was a way to disable them. Pretend you know nothing about the $15 that they want to charge to get rid of the ads. They will need the serial numbers on your device(s) and then they will remove them, more likely than not, and then inform you "We normally require a $15 fee to remove the ads from each device, but since you are such a valuable customer...."
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] ts gaming:
how did you contact them
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] lordmorphous:
via chat

However, I've had good luck with email too. They have removed ads from my Fire, Fire HD8, Fire HD10, and Kindle...all free.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] badabing2003:
Thanks everyone who suggested to chat and ask them nicely.

It worked.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] munky342:
Just did the same (chat that is) dude didn't ask any questions just removed the ads and asked if there was anything else he could do.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] digixmax:
I just tried this out. The ads go away immediately but then come back the following day! :(
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] Datastream33:
I just recently put up a forum on how to PERMANTLY remove the ads for good with the help of ADB and Automate.

Check it out if you are intrested!

https://xdaforums.com/hd8-hd10/development/remove-amazon-lockscreen-ads-adb-t3784848 :)
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] Trecoolius:
Just got off the chat with them. They said "normally we charge a fee but we'll do it for free this time." I'm a prime member FWIW.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] MajorasCurse:
I meant to take a screenshot of my conversation log, but accidentally closed it before doing so, but I'll just post it from memory.

Super simple, highly recommend it!
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] Bbgurl:
How do I chat with amazon
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] digixmax:
Go to "Help" (bottom of amazon web page), then "Device Support".
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] richaardvark:
Remove Lock Screen Ads: Quick / Clean / Easy / Permanent / Instant Method!

Hi All,

I have a different method I use to disable the lock screen ads - to actually flag them as "off" in your system the proper way, essentially the same end result that would occur if you paid Amazon/coerced customer service via chat. It doesn't take but a moment. You will need to run one ADB code, and you need to download an app that lets you modify system settings on your tablet. You can actually change a lot of the features on your tablet this way, but I'm going to give the standard disclaimer that I'm not responsible if you enter something incorrectly or decide to explore/change other settings and render your device inoperable. ?

Download and install the app "Settings Database Editor" from the Play Store. Or, if you don't have your device setup to use the Play Store, you can download the .apk app file directly from apkpure or apkmirror and then use any standard file manager to save it on your internal storage and open it/install it Make sure you have enabled installing 'apps from unknown sources' in the Security & Privacy area of Settings. P.S. - I just downloaded the file and ran it through VirusTotal and it came back completely clean.

Open the app. On the drop-down menu at the top-right, select "Global Table."

Scroll down to the 'L"s and carefully select the "LOCKSCREEN_AD_ENABLED" entry ---> select the "EDIT VALUE" option. You will see a simple safety warning pop up that says you have to enter one command via ADB for safety/security/to make it not quite as easy to instantly modify your system settings.

If you have no clue what ADB is, follow the instructions provided by Amazon (Google: "Connect to Fire Tablet through ADB") and install the Kindle Fire USB drivers onto your system.

Enter the following command into your ADB shell terminal/command prompt window, and press enter:

"pm grant by4a.setedit22 android.permission.WRITE_SECURE_SETTINGS" (without quotes).

Now back in the app, once again select the "LOCKSCREEN_AD_ENABLED" entry ---> select the "EDIT VALUE" option. ---> change the "1" to "0".

Save your changes/carefully back out of/exit the app. All done - no more lock screen ads! No need to reboot. Done the proper way, turned off in the system. Even the little coupon/ad icon on your lock screen goes away.

Hopefully this helps someone! :)

**Edit: grumble, I take all this time to write out my little hopefully helpful post and the system won't let me include any links until I've posted at least ten times, even though I've been on and off this website for probably a decade and a half now. :mad:

If you really need the links, you can see them by entering the following into your browser, with no spaces:

richard. solutions / FireHD. png
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] g0ndor:
[MENTION=8815393]richaardvark[/MENTION]

Can I accomplish the same by executing in adb:

settings put global LOCKSCREEN_AD_ENABLED 0

?
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] dondraper23:
You can also send customer service an Email using help from the settings. They disable it within minutes.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] TX16095:
A 90-second chat and ads were forever banished on my newly acquired HD 8. This kind of service is why, like it or not, Amazon is well on its way to taking over the world. ;)
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] strontiumj:
Had to contact Chat for Fire HD 8 OS 5.6.2.0

None of the adb shell commands in this thread would permanently remove the ads in Fire OS 5.6.2.0. I ended up contacting chat and that went well. I've been with Amazon for many years. They removed the ads without question.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] dgxq:
Did everyone have to specifically ask Amazon to remove the ads?

I contacted Amazon through chat and complained about the "laggy lock screen", and they insist on helping me troubleshoot and replacing my tablet instead!!

I'm not sure what needs to be said for them to remove the ads? Thanks.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] Joker1716:
Settings/Help/phone&email/somethingelse/email/tellusalittlemoreaboutyourissue/ type in I would like Amazon to remove the lock screen ads (special offers) from my tablet. Hit send email. wait, and they will remove them. I did mine at 12am and when I woke up they were gone
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] Datastream33:
Try this:

Tell them the lockscreen ads are getting in the way and sometimes take up the entirety of the lockscreen making it hard to see your notifications and it is ruining the experience. Worked for a friend of mine.

---------- Post added at 10:57 PM ---------- Previous post was at 10:53 PM ----------

The ads will come back once the tablet's screen times out, it is rebooted, or within 20 minutes of leaving it unattended.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] Daisy C.:
How do you initiate chat with the reps?
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] AmznUser444 Dev:
Can you disable the intrusive lock screen ads via ADB

1. Go to Settings -> Device Options -> Serial Number and tap the several numbers and until you see the Developer Options appears, Go to Developer Options -> Enable ADB and enable it.

2. Connect your Fire tablet to your PC , open Command Prompt and approve the USB device

3. Verify the attached devices

adb devices

4. Type the command to disable the lock screen ads. DO NOT LOCK YOUR DEVICE SCREEN.

adb shell settings put global LOCKSCREEN_AD_ENABLED 0

5. Reboot

adb reboot

The lock screen ads has been disappeared or not, you need to perform the factory reset or hard reset. Do not register your Fire.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] digixmax:
Doesn't the factory reset you recommend at the end wipe out the setting made in your step 4?
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] Hawk600:
Ads come back after some time....
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] AmznUser444 Dev:
To remove this ads with Automate https://xdaforums.com/hd8-hd10/development/remove-amazon-lockscreen-ads-adb-t3784848
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] porkenstein:
worked

Just tried that suggestion on my HD 10 2017 with latest 5.6.4 and it worked like a charm. No more adds
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] killermist:
On a new 8" acquired Friday and setup last night I did both

and

from the adb shell. I did each in its own session with the tablet (because I hadn't read the whole thread yet) and rebooted the tablet after each session. Ads seem to be gone. I'll report back if I notice that they've returned later.
[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] mojospur:
What are people saying to get their ads taken off? Or just say please remove ads even though you brought one with ads ?
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] speed_phreak:
What are the hopes of incorporating a KRACK fix into the Note 3? I am personally using the OF1 build and hoping there will be a way to incorporate a fix. Otherwise, I suppose I will have to find another build.

TIA
[Verizon Galaxy Note 3 Q&A, Help & Troubleshooting] donc113:
There is no fix at this point, and probably won't be one.
[Google Pixel 2 XL Guides, News, & Discussion] jawmail1:
Dang the new XL is sweet. It's so much better than what we see in the photos. I think they hit it out of the park with this one. Love the always on, the vibration is way better, screen is great.

https://imgur.com/a/eBEbH

Edit, again picture shows now.
[Google Pixel 2 XL Guides, News, & Discussion] AndreaCristiano:
Your link doesn’t work
[Google Pixel 2 XL Guides, News, & Discussion] skw5115:
link works for me
[Google Pixel 2 XL Guides, News, & Discussion] AndreaCristiano:
He fixed it notice the edit. Ps phone looks great I don’t know why we’re hearing so much complaining about the bezels. They don’t look big at all
[Google Pixel 2 XL Guides, News, & Discussion] sn0warmy:
The link is working for me. Congrats on receiving your phone so early!
[Google Pixel 2 XL Guides, News, & Discussion] Amjad.AbdulGhani:
Congratulations..

Can you please check this out for me, it will be very helpful..

please can you check (when screen locked) if the notifications will show as ambient (screen black with notifications text only for a while) when receiving a new notification..? I know there is an always on display feature, but was wondering if still with it the new notifications texts will show on a black screen for a while like the ambient display feature in the old pixel..

Really appreciate if someone can answer..
[Google Pixel 2 XL Guides, News, & Discussion] vibrantliker:
Is there a way on Pixel phones to edit the nav bar buttons like on most other phones? I like the back button on the right.
[Google Pixel 2 XL Guides, News, & Discussion] whodatfan:
We need more real world reviews on the screen from Avg Joe consumer. The screen is taking a beating online. Makes me weary. My 6p had that bluish rainbow effect viewing angle issue.

Can you comment more on how the display looks to you personally? So far the reviews are not good.
[Google Pixel 2 XL Guides, News, & Discussion] jaben2:
Screen looks great to me. I have it about 50%brightness. Even from angles I don't see what the issue is.
[Google Pixel 2 XL Guides, News, & Discussion] meboy:
Very nice design but.. Screen looks dull as f..

Not just dull but inaccurate.
[Google Pixel 2 XL Guides, News, & Discussion] cryppie:
DELETE

Don't think that would work anyway.
[Google Pixel 2 XL Guides, News, & Discussion] AndreaCristiano:
Actually colors are more accurate than any other OLED screen out there. They’re not over saturated like the galaxy phones
[Google Pixel 2 XL Guides, News, & Discussion] meboy:
You have no idea.
[Google Pixel 2 XL Guides, News, & Discussion] AndreaCristiano:
Actually yes I do
[Google Pixel 2 XL Guides, News, & Discussion] jawmail1:
I don't believe so without root.
[Google Pixel 2 XL Guides, News, & Discussion] jawmail1:
So far the screen is fine. I'm not the right guy to ask about screen this or that so I would defer to the big screen thread. The only thing I do notice is a blue tint when you tilt the screen 20 plus degrees like a lot of the other people have stated but it doesn't really bother me as I almost always look at the screen straight on:)
[Google Pixel 2 XL Guides, News, & Discussion] bkrickles:
In the unboxing videos I've seen, I haven't seen the tool for removing the sim card tray.

Is there one included? I'm not sure I have mine still from my 6P. I'm sure I can use something else, but it would be nice if the new phone came with one.

Thanks in advance.

Edit: so funny. Not 60 seconds after typing this, I click on an unboxing video and the first thing shown is the sim card ejector, which is in with the manual packaging.

Oh well, I hope I get this bad boy soon. My ship date is scheduled for the 24th and I'm hoping for sooner.
[Google Pixel 2 XL Guides, News, & Discussion] mdonnelly1127:
Yeah got my phone yesterday as well, screen is different to say the least but the accuracy of color is really gorgeous. Google said they will be releasing a fix for the screen to adjust it or maybe disable SRGB as it's not for everyone but the phone works great, lightning fast, and take everything I throw at it. I have substratum themes running on it now (non rooted) and still the phone works great and looks great.
[Google Pixel 2 XL Guides, News, & Discussion] chris11882:
Is there an option in "Developer Options" to toggle sRGB? With it enabled on my 6P, the colors do look more muted, yet more natural. I was just wondering if the picture color mode can be changed.
[Google Pixel 2 XL Guides, News, & Discussion] mdonnelly1127:
The funny thing is if you go to settings and search for it, it says it's there in developer options, but when you look for it, it's not there lol
[Google Pixel 2 XL Guides, News, & Discussion] raidflex:
These so called "screen issues" shows you how used to everyone is with all these over saturated screens. Most people do not calibrate their TVs at all and this is why "accurate" colors look so dull because of this norm of the displays coming out of the box with over saturated colors and "dynamic Contrast" enabled. These color settings could easily be adjusted by software and Google will probably add the ability to in later updates.

Also the blue tint I imagine is because of the polarization of the display and for a device that you normally do not look at from an angle I don't see this as much of an issue.
[Google Pixel 2 XL Guides, News, & Discussion] sharkie405:
Yes: https://play.google.com/store/apps/details?id=xyz.paphonb.systemuituner
[Google Pixel 2 XL Guides, News, & Discussion] Krusej23:
Imagine if the world changed to the saturated colors of Samsung for a day and then flipped back the next day. Everyone would be so disappointed. The saturated colors that Samsung uses on their phones are not the correct colors of the world.
[Google Pixel 2 XL Guides, News, & Discussion] geoff5093:
No, that is not why people are complaining. The display is not even accurate, it has blue and green color shifts if you aren't looking directly at it, it has image burn-in, and graininess at low brightness. Stop trying to cover for Google, a software update can't fix most of these issues.

As I said above, saturation isn't the only issue with the Pixel 2 XL. It's one of many issues. Besides, very few people want to actually look at a dull display, most want it to be visually appealing. It's the same reason people prefer edited photos compared to 100% true to life photos.
[Google Pixel 2 XL Guides, News, & Discussion] jimv1983:
Actually according to tests the screen is accurate. Personally that's what I prefer anyways but Google will probably provide and update to give more color control.

I looked at 3 demo phones at Verizon stores and none of them had any graininess, blotchiness or uniformity issues.

I did notice the blue tint but it wasn't extreme enough to bother me. I've read the cause is due to polarizers added to make outdoor visibility and viewing through sunglasses much better. If that's the case I'll be very happy. I have a Nexus 5X and through my polarized sunglasses I can't see anything on the screen in landscape orientation.

In my personal experience using 3 demo phones in Verizon stores for a total of about 2 hours I was very happy with what I saw.

The burn-in problem does concern me. It's something I'll keep a close eye on when my phone comes on Wednesday or Thursday. If it is a big enough problem I'll have it replaced or just get a refund.

Although if I do return it I'm not sure what I'd get instead.
[Google Pixel 2 XL Guides, News, & Discussion] geoff5093:
For the grain, were you using it on low brightness? I believe that's when it appears, not on medium or full brightness
[Google Pixel 2 XL Guides, News, & Discussion] jimv1983:
Yes, I tried different brightness levels. I went to Google and did an image search for "solid gray" to get a good test image. I then stuck the phone under my sweatshirt to block out the light from the store and outside. I tested at the lowest brightness as well as ~10% and ~30%. I didn't notice any issue.
[Google Pixel 2 XL Guides, News, & Discussion] hilla_killa:
Yes there is. Download from play store custom navigation bar
[Google Pixel 2 XL Guides, News, & Discussion] meboy:
I've only seen two graphic colour tests results. Which is far from complete information by two people I don't trust.

One was a pretty good cover of sRGB and the other was quite far off. Neither posted percentages or results of wider and more accurate colour spaces.

This is sRGB we're talking.. It's pretty terrible if it can't even handle that well.

Delta and gamma were so so which will cause some problems.

Take a look at tftcentral to see what a real panel test is.
[Google Pixel 2 XL Guides, News, & Discussion] rajnallan:
Funny but true. I have a Samsung galaxy S8+. I tilted the screenfrom vertical position to Horizantal and also turned it sideways - I can see the blue color. I have a Nexus 6 Motorola and that also has the blue coloration. I am sure no one bothered to look at this with microscopic eye till Verge pointed out first. My daughter has an iPhone 7+ and i will check that also. But that does not have an OLED screen.... I have not cancelled my order for Pixel 2 XL Panda.i
[Google Pixel 2 XL Guides, News, & Discussion] craig0r:
lol yeah, the blue tint. I saw the reports about it and was worried. Then I saw some video of it and I was like "oooooh, just like every phone screen I've ever seen. Cool." Maybe it's a bit worse than some others (my OG Pixel barely does it, but it is there), but I'm not concerned.
[Google Pixel 2 XL Guides, News, & Discussion] AndreaCristiano:
My phone is awesome no issues and completely love this phone. Made my return to Android worth it
[Google Pixel 2 XL Guides, News, & Discussion] vibrantliker:
Is there an option to disable the lockscreen?
[Lenovo P2 ROMs, Kernels, Recoveries, & Other Devel] RaipurBoy:
Please tell abt fingerprint gesture and display colour mode is available.