yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Guides, News, & Discussion] DarkExistence:
I don't think the majority of people understand how OLED works, and because reviewers are saying it (yes one person said it, now everybody says the same even though so many youtube videos of other phones you watch you see colour shifts?) everybody is saying it. And they will keep reporting it as long as they are getting visitors to their site.

Colours shift when you tint the phone. Happened on my Nexus 6, 6p, and galaxy S7. When I tilt my OnePlus 5 i currently see the screen change colour aswell. It happens, its OLED, its not perfect. Every screen colour shifts. Yes some Pixels are worse then others, but again, OLED. Its impossible to get a perfect OLED atm. Erica griffen for example, while she is bashing the screen, she always replaces her OLED phones to get the correct screen uniformity, yes even in her samsungs. Holding my current phone at 45 degrees I see the screen turn green. Holding the top slightly lower then the bottom I see blue. On white images. On my desk, its a different colour. It aint limited to just the 2 XL's. As for the Mate 9 your showing, that is LCD, not OLED. Totally different.

'Burn In' is image retention which goes away over time, burn in stays forever and is highly noticeable, not faintly noticable as most people are seeing.

Is it the best screen in the world? Of course not. Google could have went with a better display. Is it as bad as people are making it out to be? No, its being way overblown.

People considering cancelling their orders: Dont.

Get the phone for yourself, use it, see if you like it. If you have an issue, contact google, they will RMA it and send you a replacement (if you love everything else about the phone), or they will give you a full refund within 15 days. Why let somebody else make decide how you like the phone? People see things very differently. EG the whole 'is this dress blue and black or white and gold.'. Great example of how different peoples eyes work! :)
[Google Pixel 2 XL Guides, News, & Discussion] travblue:
It seems that this Oreo colorizer app corrects the dullness and the blue tint according to some one in a 9-5 Google comment section
[Google Pixel 2 XL Guides, News, & Discussion] antnyhills:
Helps with colors, not blue tint.
[Google Pixel 2 XL Guides, News, & Discussion] Guyinlaca:
I wouldn't consider any build date before 10/19 to be a "new batch". Google didn't say they were investigating the problem until a few days after release. There are far fewer complaints about the V30 so it may just be a quality control issue that is fixed in coming weeks. The blue tint while turning the phone was common on older AMOLED displays and is either something one deals with or looks elsewhere. If Google makes any changes, it will likely be a more saturated color option in the software. Really, that was the most glaring flaw in the models I tested.
[Google Pixel 2 XL Guides, News, & Discussion] uicnren:
https://youtu.be/mDspwB6JIkg

---------- Post added at 07:00 PM ---------- Previous post was at 06:58 PM ----------

considering that the Pixel 2 and Pixel 2 XL use completely different displays, from different manufacturers, I wouldnt expect to see it unless they used the same display.
[Google Pixel 2 XL Guides, News, & Discussion] KHANrad_SIN:
I do notice the blue tint but it's not that bothering to me. I'm usually unaware of it unless someone or something mentions it. Also the picture of the Mate 9 in the OP kinda looks like it has a red/warm tint to it at an angle. My nexus 6P had a red/warm tint to it too at an angle. The tint on the pixel 2 XL is just slightly more pronounced than other phones (and blue instead of red). Not a big deal to me. I don't understand how people are cancelling their order based on reviews from other people. I mean props to you for the self control to do so because I for one was too damn excited and now that I have it, I love it.
[Google Pixel 2 XL Guides, News, & Discussion] Nickco43:
At the end of the day Roms on a Verizon phone > blue tint.
[Google Pixel 2 XL Guides, News, & Discussion] js042507:
You're submitting an RMA for no reason. Your replacement is still going to be the same! The blue tint is not a hardware defect! OMG. Moderators should delete these posts. Never seen so many people whine in my life about a piece of technology!! If you don't like the phone, return it and get something else. And then stay off the Pixel 2 forums, spreading misinformation.

---------- Post added at 08:36 PM ---------- Previous post was at 08:22 PM ----------

This --> https://xdaforums.com/lg-v30/help/v30-screen-bluish-veiwing-angle-t3691194/page1
[Google Pixel 2 XL Guides, News, & Discussion] cwalker0906:
As some who knows multiple people with this phone, and has done side by side comparisons with 3 devices, they are all not the same. Two out of the three we're good, one however was blue almost dead on. Your post is ignorant as the people who have a noticeable blue hue, it is a defect, normally it is not noticeable. So you my friend are misinformed
[Google Pixel 2 XL Guides, News, & Discussion] js042507:
Doubt it.
[Google Pixel 2 XL Guides, News, & Discussion] tankd:
Wait...

From what I understand, the blue tint from Google's screen decision and polarizer are not something that differ from device to device. If not, please let me know.

But if this is true:

Wouldn't all of the Pixel 2 XL's have the blue tint at certain viewing angles?

Does RMA'ing your Pixel 2 XL get you another Pixel 2 XL without the blue tint?

I just want to make sure I understand this correctly. I was under the impression that the blue tint was an issue on all Pixel 2 XL's and that the only way to get rid of it, was if Google decided to go with a different screen altogether.

Is there anything we can do about this?

Thanks for all your help.

-tank
[Google Pixel 2 XL Guides, News, & Discussion] twiz0r:
The blue tint issue currently is with all displays. Some people do say that it is more pronounced on some units than on others. There is no point in RMAing a device for this "issue" - at least until IF this gets resolved with future panels.

I've checked 4 different display units in verizon stores and they all had the blue tint - there was 1 that did seem to have it more than the others did.

For me though, this is non issue. I just hope my unit doesn't have any of the REAL display problems that are out there (lines, burn in, etc.). Even the burn in I'm not too worried about since most people have to try to find it.
[Google Pixel 2 XL Guides, News, & Discussion] tankd:
Thanks for the quick reply. This is what I had thought too. I was reading some other articles (not sure about the rules here in regards to listing links, and I still have some reading to do) and this seems to be something that Google did on purpose to allow Pixel 2 XL owners to be able to view their screen with sunglasses on.

Another user mentioned this above and it was very informational:

https://xdaforums.com/lg-v30/help/v30-screen-bluish-veiwing-angle-t3691194

-tank
[Google Pixel 2 XL Guides, News, & Discussion] Peylix:
My P2XL has very minimal blue shift compared to OP's and others I've seen. https://imgur.com/a/Ga2zZ
[Google Pixel 2 XL Guides, News, & Discussion] dmb219:
That is indeed minimal. I returned a unit that when viewed at those angles was as blue as a clear summer sky. All units are apparently not the same.
[Google Pixel 2 XL Guides, News, & Discussion] cwalker0906:
Yeah cause I need to lie to you... you can see plenty of YouTube videos some have minimal blue some have alot, but I guess your a expert. It's people like you , that xda isn't **** anymore and no one even comes on here.

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I keep telling people this but this site is full of experts
[Google Pixel 2 XL Guides, News, & Discussion] dmb219:
Did you get your replacement yet?
[Google Pixel 2 XL Guides, News, & Discussion] josepmanel:
I also got mine on EE in December and I'm really happy with it, no intention to swap it :)
[Google Pixel 2 XL Guides, News, & Discussion] baginz10:
Wow sounds like you've had a result there. I got in contact with them via live chat a week or so ago and they said they couldn't guarantee I'd get a brand new device. How long did the process take and which courier do you have to send it with?
[Google Pixel 2 XL Guides, News, & Discussion] danlat1415:
because I didn't get from Google direct, the only have 1 option, which is to send your phone off to them first, then they send a replacement out to you. (because they don't have your credit card details on file to bill you if you decide to keep both).

They provide you with a pre-paid postal label for Royal Mail tracked, I sent mine off then 2 days after posting I got an email saying my replacement had been despatched (they hadn't even received my original back yet according to the postal tracking). The replacement is sent out next day delivery by UK Mail.

It was the same for both Pixel 2 and Pixel 2 XL, only difference was the Pixel 2 XL had a return address in Germany and Pixel 2 had a UK address, which appeared to be a forwarding address for somewhere else in Europe.

Normal Google warranty is for a new or refurbished phone, but as the Pixel 2 and Pixel 2 XL have only been out 2-3 months, they're currently replacing all with brand new devices.

I replaced my Pixel 2 XL for screen burn-in (an automatic replacement with Google), and the Pixel 2 for a yellow tint on the screen.

Both were replaced without issue, except the Pixel 2 where they asked me to email them a photo of the burn-in visible on the screen first, but this was within minutes of chatting to them on their website, and RMA was all booked within just over an hour from start to finish.

So from sending my posting my old phones, I got the replacements 3 days later.
[Google Pixel 2 XL Guides, News, & Discussion] baginz10:
Do you know the manufacture date of your replacement device? I have my dispatch email from Google already. I checked mine and its November 11th. Bit worried now that it won't be a retail boxed device but as long as it's not got screen burn in I'll be ok with it.
[Google Pixel 2 XL Guides, News, & Discussion] Electroluxray:
There are some good screens from mid November. I had a good one manufactured Nov 15, and a bad one made on Nov 16, so I guess we can't rely on "newer is better" entirely.

I wonder if there's a date of manufacture where they stop being awful? And any XL2 made after that date is acceptable... That would be a useful thing to know.
[Google Pixel 2 XL Guides, News, & Discussion] baginz10:
Yeah it does appear to be a bit of a lottery. I've read that people have had severe blue tint in devices that were made in December. Not sure about screen burn in, maybe they all have it to some extent.
[Google Pixel 2 XL Guides, News, & Discussion] Galaxo60:
I just returned the Pixel 2 XL for all the issues and the annoying blue tint.

At first I asked for a replacement, but then they told me that most probably they will send a refurbished one with "strict quality controls". I bought the phone a couple of days ago and they give me a refurbished one?, come one, they don't have even good quality with the new ones, what can I expect from a phone that was already returned?.

I told them to go to hell and begin the return process; I have an U11+ for 3 days and so far I'm super happy with it, is really similar to the Pixel 2 XL, but without the flaws, and the screen even when is LCD, is just perfect.

;)
[Google Pixel 2 XL Guides, News, & Discussion] danlat1415:
They will say they can't guarantee a new one as exchange, but it will be. Nobody yet has received a refurbished Pixel 2 XL.

You have to remember it's a different team dealing with the exchange requests to those actually doing the exchange.

The RMA team deal with screening the issues to see if they warrant a return or software issue. They then put in a request for RMA.

This then goes to a different team who authorise the RMA and a replacement gets arranged.

The RMA team deal from a script and deal with older phones like the first Pixel who typically get refurbished phones.

I'd highly recommend exchanging it, you'll get a replacement retail boxed on, brand new.

Don't be put off by the script that the RMA team give you, because they have to say all that.
[Google Pixel 2 XL Guides, News, & Discussion] Galaxo60:
Actually, the told me to only send the phone and keep all the accessories, because they are not sending the replacements in a retail box. I got upset obviously and better started the return process, because I think is nor fair to be dealing with these things.

I don't have the patience, the money or the time, so better buy once something that works, instead of having to RMA 3-4 times until I get a decent unit.

:eek:
[Google Pixel 2 XL Guides, News, & Discussion] antoine27:
It is a weird case because currently Google has done the replacements with new unopened devices. I am in the process of replacement which started yesterday and they will send me a new Pixel 2XL. First Google sends the device (they may place a temporary authorization hold for the replacement device value on your payment method. This is not a charge and will be removed), and then when you have the new Pixel, you must send the old device to Google and after that they revoked the hold in your account. Are you sure the process was with Google? Or was with a third company. Maybe the place where you live influences in this case. :confused::confused:
[Google Pixel 2 XL Guides, News, & Discussion] FlamingAngel82:
Can confirm, got a (new) replacement unit for the bottom speaker issue when playing audio over 70% volume, but was requested to only send the phone back.

Granted, this means I now have a spare charger and USB dongle, but this means they'll be building their catalogue of refurb units.
[Google Pixel 2 XL Guides, News, & Discussion] Galaxo60:
From Google RMA mail:

It is possible that the replacement device is reconditioned. This type of devices have been tested and we guarantee that they meet strict quality standards.

Important: Do not return the charger or accessories, as the replacement device will not include them.

The process of replacement was done directly with Google, because I bought directly from them, but it seems they don't give a 5h1t about customers outside the countries they are. They didn't even want to refund the shipping either. They need to learn from Amazon and other companies, because Google policies here in Europe are kind of stupid. Is so easy to send and return things with most companies in Europe, but Google is screwing things up.

Also, if they consider that the problem is not covered by the warranty, they will charge you the extra phone, according to the same mail.

I was in the 15 probation period, so I'm not taking my chances with this kind of bs; better return it and maybe in a future when production is improved, maybe I will reconsider it.

:silly:
[Google Pixel 2 XL Guides, News, & Discussion] samitro:
I received an email yesterday that my second replacement (third device) was shipped, Manufacture date: January 10, 2018. Fingers crossed.
[Google Pixel 2 XL Guides, News, & Discussion] Galaxo60:
Please share your experience when you got it, and let's wait January units are better.

:fingers-crossed:
[Google Pixel 2 XL Guides, News, & Discussion] Phunkydiabetic:
Welp, I'm hoping my third one is better. First one had a decent screen I guess but the bottom speaker sounded horrible. It was very distracting. Second on was manufactured a day before my first one and had an even worse screen. Both of them were black. My third one arrives Monday and I changed it to the white model in the hopes that it will be better. It seems there is a higher demand for the white one so I'm hoping it will be a newer batch? Ugh I don't even know anymore.
[Google Pixel 2 XL Guides, News, & Discussion] elliwigy:
i mean if ur within ur excellence guarantee surely theyd send a new one.. thatd be a DOA replacement not an RMA..

to everyone else tho, cant complain if ur RMA isnt brand new lol

and also they have the same exact rules/process here that u listed
[Google Pixel 2 XL Guides, News, & Discussion] Galaxo60:
That's why I prefered to return the phone and that's all. No time to be dealing with those things.

;)
[Google Pixel 2 XL Guides, News, & Discussion] baginz10:
My replacement which is being delivered tomorrow was manufactured on November 11th. Just read on here they've sent a replacement out to someone yesterday that was made on January 10th! I don't understand that at all, looks like I could be the first person to receive an actual refurbished device on it's own.
[Google Pixel 2 XL Guides, News, & Discussion] Phunkydiabetic:
[YOUTUBE][/YOUTUBE]

Huh, this could be possible! You know sure as **** google is going to want to refurbish the crap loads of returns they are getting.
[Google Pixel 2 XL Guides, News, & Discussion] FlamingAngel82:
My replacement was manufactured a bit later on in November from yours, but it was brand new. So far, so good.
[Google Pixel 2 XL Guides, News, & Discussion] baginz10:
When was your replacement delivered?
[Google Pixel 2 XL Guides, News, & Discussion] FlamingAngel82:
Thursday last week. :)
[Google Pixel 2 XL Guides, News, & Discussion] JayGoat:
Just to add to the list, ordered Jan 21st a 128gb Black. Was manufactured Oct 18th. Any sort of tilt and half the screen would shift blue. I'm talking about 5 and 10 degrees. No other symptoms were noticed with the screen and I actually like the natural mode. I've always run my 6P on sRGB. Did a full return. I'd assume my color and storage combo is the least bought.
[Google Pixel 2 XL Guides, News, & Discussion] Phunkydiabetic:
Ugh that's brutal. This is the reason I ended up going with what I perceived to be the most in demand model and one that has gone out of stock a few times - the "Panda" 64gb.

Hopefully after two black 64gb models that weren't very good this one will be. A buddy of mine got a 64gb Panda a few weeks ago from Koodo that was manufactured mid December. Hopefully this one will be decent. I will update tomorrow night with impressions and build date.
[Google Pixel 2 XL Guides, News, & Discussion] antoine27:
How can I know the manufacture day of the device while Google sends to me this?
[Google Pixel 2 XL Guides, News, & Discussion] ram4ufriends:
https://xdaforums.com/pixel-2-xl/how-to/check-phones-build-date-imei-t3694175/page12
[Google Pixel 2 XL Guides, News, & Discussion] mlin:
Call me nobody because I received 2 refurbished replacement devices, both sadly with physical damage which was even more upsetting because the screen on the 1st one was gorgeous. Just using my originally purchased P2XL as any flaws it has are so minor I never really notice.
[Google Pixel 2 XL Guides, News, & Discussion] antoine27:
Ok, how can I get the IMEI before Google send to me the Pixel? Thank you.

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[Google Pixel 2 XL Guides, News, & Discussion] Electroluxray:
Just a quick update. After returning two XL2's for hardware problems and blue screen, I decided to get a regular Pixel 2. It took a few days to get used to the smaller screen and these bezels, but I'm happy with it now. It's faster than the XL2 in my opinion, and definitely has better color accuracy, better midtones, and it's easier on the eyes for reading, just a smaller screen. Only mentioning for others who might be considering doing the same.
[Google Pixel 2 XL Guides, News, & Discussion] ram4ufriends:
You can't...have to wait for the device
[Google Pixel 2 XL Guides, News, & Discussion] eagle06:
I got a pixel 2 xl from Nov 11th batch. This has blue tint noticeable even with 5 degrees on white screen.
[Google Pixel 2 XL Guides, News, & Discussion] Phunkydiabetic:
Well guys I hit the jackpot. Received my white 2XL yesterday and after nervously cracking it open I'm relieved to say this looks awesome. Blue tint starts at a much sharper angle than before. Like it is night and day. The difference between the first two devices I had is stark. The blue is also far less pronounced.

Almost as important is that the first one I received had distortion from the bottom speaker which I couldn't replicate here using the same test videos and music.

My first two were from early to mid november and this one was manufactured Nov 30. I still don't think there is enough empirical evidence to believe that displays have magically gotten better in December and honestly think it is completely random lottery. I could totally be wrong of course but it is still pretty ****ty of Google to be releasing subpar devices. I had my new one beside my others and it is ridiculous the different levels of quality in the screens.
[Google Pixel 2 XL Guides, News, & Discussion] baginz10:
I also received my replacement yesterday. The screen on this looks way better it's noticeably warmer, colours pop more and it has slightly less blue tint. What is worrying is I can already see signs of screen burn in after 1 day of use! Granted I have to look for it but it will only get worse. For me this is simply unacceptable and I'm interested to know if they all have it. It was in a retail box. I did notice a faint outline of a sticker on the back of the phone when I first opened it, I don't remember seeing that on my first one. It did need the update for saturated colours so must be brand new.
[Google Pixel 2 XL Guides, News, & Discussion] Phunkydiabetic:
Not necessarily saying yours ISN'T new but all one would have to do is a factory reset and you would need the update the phone for the saturated colors (among everything else). My screen is much warmer as well though and looks so much better than the other two I had.

All AMOLED have the potential for burn in. Even then it isn't burn in like you used to get with plasma. It is uneven wearing of the pixels. AMOLED screens naturally degrade over time, losing brightness and vibrancy. Because the notification and navigation bars are black that means those pixels are off while the rest of the screen is displaying some sort of image. This means the rest of the screen is gradually wearing down at a much faster rate than the notification and navigation bars.

My 6p had absolutely horrific "burn in" on the bars. It was brutal. Now it does seem the 2xl panels are burning in faster than other phones for sure, the best way around this is to use full screen "immersive more". In order to do this with full control you need to root the phone but if you aren't comfortable doing this there are apps that do the same thing though not as well. My favourite is GMD Full Screen Immersive Mode. It can be finicky sometimes but overall it works fantastic and will be your best bet at reducing burn in.
[Google Pixel 2 XL Guides, News, & Discussion] baginz10:
I'm pretty confident this is a new device. If the phone was updated to the latest software then reset to factory settings I thought it would keep the latest software? I can't see why they would bother re packaging it making it look brand new they would just send the phone only, especially knowing they give instructions to keep the old box etc. Even if they did the phone is asthetically perfect so it doesn't even matter.
[Google Pixel 2 XL Guides, News, & Discussion] Phunkydiabetic:
When you do a factory reset it reverts back to the factory settings. Exactly as it left from the factory. It probably is new, I've heard of refurbs being sent phone only.
[Google Pixel 2 XL Guides, News, & Discussion] DarkExistence:
was rmaing my pixel 2, built on november 10th, due to a dead pixel. new one arrived today, build november 18th, 2 dead pixels.. *sigh*