yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Questions & Answers] elementsevenx:
Facebook had a nasty bug recently that caused random reboots. It was however recently fixed in another update. If you use Facebook app update it
[Google Pixel 2 XL Questions & Answers] Pecata:
It was a third party app for Facebook that caused the reboots for some people...I don't even have it installed.

Mine just rebooted a few minutes ago again-it was just sitting on my desk and boom! My replacement device is coming on Monday. Fingers crossed the new one would be fine.

If you experience random reboots, please go here and star the issue - https://productforums.google.com/forum/#!topic/phone-by-google/LPlFSKXl9pA;context-place=topicsearchin/phone-by-google/category$3Adevice-performance
[Google Pixel 2 XL Questions & Answers] xadidas4lifex:
exactly. and mine is saying due to restart.
[Google Pixel 2 XL Questions & Answers] 83097markcynt:
I was having random reboots. Uninstalled Substratum and the reboots stopped.
[Google Pixel 2 XL Questions & Answers] XxNicxX11:
Did you just have it installed or where you using themes?
[Google Pixel 2 XL Questions & Answers] 83097markcynt:
I just had it installed.
[Google Pixel 2 XL Questions & Answers] XxNicxX11:
Thanks. I uninstalled it and now I am going to watch out for reboots. Have you had one since/how long has it been?
[Google Pixel 2 XL Questions & Answers] 83097markcynt:
Two days now without a reboot. Before that I was having quite a few of them every day, had 3 within 5 minutes once.
[Google Pixel 2 XL Questions & Answers] MacTheRipperr:
I've had a couple reboots on the factory software, as a couple on the beta 8.1 build. But I am aware of the applications that are causing this in my instances. My device did not have any random reboots or hang ups until those apps were installed. They still only happen if the app if opened and left open to run on the background. So I'm assuming that they are just not optimized for 8.x
[Google Pixel 2 XL Questions & Answers] Pecata:
What apps were causing the reboots for you?
[Google Pixel 2 XL Questions & Answers] ramseyjack:
Pixel 2 XL reboots

I got about 6 reboots yesterday, mostly while idle and bluetooth connected. a few in the car connected to an Alpine stereo, but not when using the speakerphone. most were in the office on a desk with Plantronics V5200 connected. decided to boot into safe mode, and then a string of text messages came in and the phone locked up while emmiting a solid screeching tone. I powered it off and left it in safe mode the rest of the day. no reboots that I remember.

Updated early this morning and booted normally (not safemode) and not a single reboot today.

Just an fyi.

Jack
[Google Pixel 2 XL Questions & Answers] Pecata:
I have noticed that my reboots are always when I am connected to the work WiFi. I got my phone replaced and I haven't had a reboot using it 3 days straight, got my first one today on the new device at work again...I don't know why...very strange.

Does anyone know how to look up system logs without root? Will there be anything in there showing what caused the reboot?
[Google Pixel 2 XL Questions & Answers] :
I'm on my second P2XL and I'm getting reboots almost daily. It seems like it's always when I go for a drive. So I'm wondering if this has to do with disconnecting from a wifi network &/or connecting to a mobile network.
[Google Pixel 2 XL Questions & Answers] 83097markcynt:
It's funny that these two posts come today. I At 1st I thought my reboot problem was caused by Substratum since uninstalling left me with no reboots for a few days. Those few days however I was not at work. Today I finally put two and two together. Every time I get a reboot it's in the parking garage where I work. This is where I get out of range of the work WiFi. I never get reboots anywhere else since I turn WiFi off while I'm driving. I'll have to pay more attention to when I leave the house.
[Google Pixel 2 XL Questions & Answers] :
I just got a Google Connectivity Sevices update this morning, which deals with Wifi. Hopefully that helps!?
[Google Pixel 2 XL Questions & Answers] :
I've been reboot free for about 36 hours. Here's hoping...
[Google Pixel 2 XL Questions & Answers] :
I spoke too soon... Got another reboot for no reason. Just sitting here on my desk at work.

Edit: And another. So twice in a little over an hour.
[Google Pixel 2 XL Questions & Answers] Pecata:
Hello everyone, I have received an email yesterday from android-team@google.com and nexus-bug-reports@google.com with instructions and a request to send them a bug report so they can research the issue. I would suggest that you read and follow the instructions and send them your bug reports as well, hopefully that would help them identify the root cause and address it. Here are the instructions:

Hello,

Thanks for posting your experience in the Pixel forum. In order for Android engineers to investigate this issue further, we'd like to ask for a bug report on this issue. If possible, please ensure that you take a bug report immediately after the reboot happens. Please also try to refrain from engaging with the device while the bug report is generating, so we can get accurate information.

Here’s how to generate and attach the file:

Instructions: Pixel Devices

Before you get started, make sure you have access to a computer.

On your device, go to Settings > About phone.

At the bottom of the screen, touch 'Build number' seven times in quick succession. You’ll see a message saying you’re now in developer mode.

Press Back to go back to the main Settings screen.

Touch Developer options.

At the top of the screen, make sure 'Developer options' is set to ON.

Check the box next to USB debugging.

Check the box next to Bug report shortcut.

Reproduce the issue or error message on your phone or tablet. It’s important that your device logs at least one occurrence of the problem.

Immediately after seeing the issue, press and hold the power button until the power menu appears.

Select Take bug report, then select Report in the dialog that follows.

After a significant delay -- up to two minutes -- your phone or tablet will vibrate and display a notification saying ‘Bug report captured’. Touch the notification to open Gmail with the report attached.

Email the message to yourself so you can access it on your computer.

On your computer, access your email and open the message you just sent to yourself.

Download the bugreport.txt attachment.

Reply to this message and attach the bug report file.

After replying to this message, you can disable developer mode and bug reports by going to Settings > Developer Options and sliding the top toggle to OFF.

Thanks!

-- Android team

Privacy Note: The file you generate may contain information not directly related to the issue you're experiencing. Google takes your privacy and security very seriously and if you send the file to us, we will use only the relevant information you provide and only for the purposes of investigating the issue you reported. For details on our privacy practices, please visit http://www.google.com/privacy.html
[Google Pixel 2 XL Questions & Answers] ei8htohms:
Any idea why you couldn't just email this from the phone?

Thanks!
[Google Pixel 2 XL Questions & Answers] Pecata:
You can. That's what I did
[Google Pixel 2 XL Questions & Answers] ulimi2002:
Random Reboots

My Pixel2 XL started random reboots a couple of days after the November update was installed, started in the middle of a birthday party while taking pictures, happened about 5 times over an hour.

Issue continued throughout the following day, while sitting dormant or browsing the Google feed. Then I realized it was happening mostly while at home, when on wifi. Turned off wifi, reset network settings, continued to reboot. I factory reset the phone and restored, reboot occured within 10 minutes.

I thought about this for a while and figured that in my case, Smart Lock was on in my house, and most of the reboots occured while accessing Google feed. Turned them both off, and havent had a reboot in 18 hours.

I will continue to monitor and update.

Update- no reboots for 36 hours. Enabled Google feed and Smart Lock, another 12 hours ok. Then 3 reboots one after the other while texting.

Sigh

I gave up and called Pixel support, it took a whole 2 minutes to get an RMA. While I wait, I did notice that no reboots since last night, until I walked into my home. Immediately a couple of reboots. Turned off Smart Lock, manually rebooted phone, and we'll see.

Hey all, got my brand new Pixel 2 Xl today. Configured it as a brand new phone, and guess what, 6 reboots in the last 2 hours. But only at home. When I am away from my house, no reboots. And it happens whether wifi is on or off. I got nothing! Anyone else?
[Google Pixel 2 XL Questions & Answers] xKTx:
I just had a random reboot yesterday while launching the camera, and now it just did again while watching videos on YouTube. The video froze and a long buzzing sound before the phone rebooted.
[Google Pixel 2 XL Questions & Answers] Pecata:
Hey guys, please create and submit a bug report to Google, following the instructions here - https://xdaforums.com/showpost.php?p=74472984&postcount=65
[Google Pixel 2 XL Questions & Answers] dyingearth:
OK copied my information from my own thread, which should be close:

I ran into a issue whereby the phone went into a boot loop. It's not a total shutdown, but a reboot as it came back within 10 seconds. I running Audible (in the background, not playing), Waze and broadcasting Periscope. After the first reboot, I stop using Periscope. The phone went into another reboot after I startup Waze. After 2 more reboot, I tried to do a graceful shutdown. The phone was stuck on shutting down for a couple of minutes (with the arrow circle stuck). I finally does power+volume down to do a full reboot. Afterward, I powered down another time and make sure comes back correctly.

Not sure if this is caused by too many apps running, the phone does appear to be warm.

The phone is unlocked straight from Google, rooted with Magisk.

The phone is now setup to take bug report.
[Google Pixel 2 XL Questions & Answers] Fenny:
My adb service is dying when the systemui restarts happen, and eventually I get knocked into recovery with a message about not being able to start the system ui. Tried to get an adb log of it, about a week ago but no go because adbd dies when it happens for me.
[Google Pixel 2 XL Questions & Answers] JojoSteez:
Just found this thread. I made a separate thread on Saturday about what happened to mine. I'll delete that one and copy/paste below:

So today I got another random reboot but it behaved differently this time. I was in my car listening to PocketCasts and it rebooted. Entered my PIN and it loaded and worked for about 10-15 seconds but rebooted again. It's definitely not rebooting fully, because it brings up the PIN screen within a couple seconds. Not sure if I should just RMA it or not. It was fine before the Nov update and root. No other problems, screen is fine, no burn in, etc.
[Google Pixel 2 XL Questions & Answers] TokyoGuy:
I've had this problem on multiple devices over the past couple of years. Of recent note, I had it on the Galaxy S8+, the Galaxy Note 8, the V30, and now the Pixel 2 XL.

I've never found my phones to be rebooting literally though, just at random times when going to unlock, the error appears. For reference, I don't have *required authentication on boot " enabled, meaning that my phone does not require a password to complete the boot-up process. Not sure if that might have something to do with this?
[Google Pixel 2 XL Questions & Answers] shenoyjoseph:
seems like most of the pixel 2 xl users facing random reboots. There is quick solution to fix the random reboots:o in Pixel 2 XL

[YOUTUBE]https://youtu.be/7uw1UQd-Qsc[/YOUTUBE]
[Google Pixel 2 XL Questions & Answers] cjkacz:
Funny, the other day I was helping a friend who's car broke down. I was in the middle of a call with my wife to arrange for her to pick me up at the repair shop. The call went dead mid way through. I looked at the phone and I was in the start up screen. She tried calling me back and whenever the phone rang once it just soft rebooted itself. Over and over again. Finally I had to force shut down the phone and restart it. Hasn't done it since. But after that night I also lost all my Bluetooth pairings. I should mention I'm on 8.1 Dev preview, rooted with magisek and using the tuning script posted here in xda. I couldn't get a log due to being out and about but it could be any of those things causing the issue.
[Google Pixel 2 XL Questions & Answers] ei8htohms:
Did some troubleshooting with tech support. Still rebooted on its own even in safe mode. RMA time...
[Google Pixel 2 XL Questions & Answers] :
What carrier are you guys on? I'm on Cricket. It seems like disconnecting from wifi is half way consistently rebooting.
[Google Pixel 2 XL Questions & Answers] dyingearth:
Verizon. It would seem that this issue is happening on both September and November security patch level.

---------- Post added at 02:06 PM ---------- Previous post was at 02:05 PM ----------

They probably figure that the phone might not be stable enough to mail. Oddly enough, the phone hot reboot in the middle of me taking a bug report.

---------- Post added at 02:09 PM ---------- Previous post was at 02:06 PM ----------

I've noticed in my case, it matters not whether I'm on WiFi or not. It happened while I was on the road driving and Waze crashed followed by reboot. It happened at home when I'm using an app from Blizzard Entertainment and it crashed followed by hot reboot. I can only stem the reboot by doing a full power down and power up cycle. This is about 2 days apart.

I did do security patch on 5 days ago.

---------- Post added at 02:33 PM ---------- Previous post was at 02:09 PM ----------

Odd, I just got this response from android-team@google.com

Hello,

This is an automated message to let you know that we don't respond directly to unsolicited messages sent to this address.

Thanks,

Android team at Google​
[Google Pixel 2 XL Questions & Answers] 2x4:
haven't gotten a single random reboot myself, and i regularly (daily) use GPS navigation (Google Maps) with bluetooth music (Amazon Music, or Pocket Casts) playing in the background (via Android Auto)

and i run andromeda substratum themes too, no issues

I'm on September patch (haven't gotten Nov yet)
[Google Pixel 2 XL Questions & Answers] vektorious:
I have the same issue. Have a new Pixel 2 XL coming in the mail to replace mine. It persists after factory reset and occurs in safe mode as well. It seems software related in my opinion, but Ill let you know if I have the same issue on the replacement device...
[Google Pixel 2 XL Questions & Answers] ohlin5:
Just out of curiosity, has anyone who's having these random reboots tried either:

A). Flashing the flash-all.bat file from the Google factory images page on their device, or

B). Flashing a different kernel

With as much QC as LG/Google just apparently can't seem to get straight, it might not hurt to try these just for kicks and giggles...for curiosity if nothing else. I'm only on day 2 so far but knock on wood I haven't had any reboots so far otherwise I'd certainly try.
[Google Pixel 2 XL Questions & Answers] marvigeddon:
I had this reboot issue since I got my Pixel 2 but I've been 3 days without a reboot after an auto update of many apps. I was ready to factory restore and RMA my phone until these updates fixed my issue. My phone was not rooted. The list of apps that updated on Nov 12 is below.

Google Play Games

YouTube VR

Google Allo

Messenger Lite

Best Buy Canada

Google Connectivity Services

Amazon Shopping

Facebook

Google Duo

Microsoft Outlook

My Mc'Ds

Android Pay

YouTube

CBC Radio

Microsoft OneDrive

AirBnB

Netflix

Uber

Clock

Snapchat

Google Drive

Google Photos

I suppose on my phone it could have been any one of these apps but most likely the system ones like Connectivity Services. I had the November Patch when this reboot problem was happening.
[Google Pixel 2 XL Questions & Answers] dyingearth:
The phone rebooted this morning, and reboot again while I was trying to generate a bug report. Not sure how much good the bug report I send them is after a complete power down.
[Google Pixel 2 XL Questions & Answers] arcanexvi:
I only got random shutdowns and reboots when it got wet.
[Google Pixel 2 XL Questions & Answers] 83097markcynt:
At first I thought my reboots were due to Substratum. I uninstalled it, had no reboots for a few days but then they returned. I ran in safe mode for 4 days and had no reboots so I uninstalled most of my apps and every 3 days or so I'll reinstall them in small groups of 6-8 apps. So far it's been 5 days without a reboot. If I find out the culprit I'll let you guys know.
[Google Pixel 2 XL Questions & Answers] xadidas4lifex:
the other night I was helping a friend with homework.. my phone was on the table the whole time, i wasnt using it... and i had reboot after reboot after reboot... about 5 reboots within 2 hours... and I was not using the phone at all. it just kept rebooting... i have just received my second rma but I think I am going to send it back because the screen has worse blue tint than the one I currently have...
[Google Pixel 2 XL Questions & Answers] rajeshr:
Got my Pixel 2 XL and got my first random reboot a few hours later! Was using The Score app when it randomly restarted.

I'm coming from a Pixel 2 (regular) where I saw random reboots on a regular basis - I returned one and got a replacement and had random reboots on that one too. I thought it might be a bad app causing the reboots, but I had one reboot in Safe Mode so I can probably rule out it only being an app. BTW, Android Auto would cause my Pixel 2 to freeze (not reboot)!
[Google Pixel 2 XL Questions & Answers] Combonary:
Just unlocked my phone and was asked to put in my pattern. I came across this thread a few days back and I instantly became sad [emoji17]... But I think that happened once with my s8+

Didn't even notice they've rebooted themselves. What a pain
[Google Pixel 2 XL Questions & Answers] :
Currently on my second P2XL. The first one had random reboots and so did this one, even in safe mode on both. This last time I called into Google they had me factory reset the phone through the recovery menu (in the bootloader, not in the settings app). I'm slowly adding apps back and not disabling any system apps or permissions yet. I've been almost 48 hours without a reboot so far. Which is the longest since I've had either phone. I'm thinking/hoping that either the data reset through the recovery helped, or its an app (even though safe mode should have eliminated that).

I'll keep you guys updated as I slowly add apps, probably 4 or 5 at a time every 48 hours. If I can get all of my apps back without reboots, then I will move onto disabling system apps, then denying permissions to certain apps.
[Google Pixel 2 XL Questions & Answers] dafadau:
I'm getting this too. I'm going to try the beta programme, then factory reset and then it's RMA time again (this is my second, the first had a dead pixel).
[Google Pixel 2 XL Questions & Answers] corywf:
I'm on 8.1 and just started getting random reboots last night. I'm going to downgrade to 8.0 and see if that's any better. I've noticed it almost every time I go into Chrome or hangouts it soft reboots.

---------- Post added at 08:56 AM ---------- Previous post was at 08:20 AM ----------

This is honestly fu**ing ridiculous that you would have to do this on a $1k+ flagship phone. If this turns out to be an LG hardware issue I swear to Odin I will never buy a LG product again.
[Google Pixel 2 XL Questions & Answers] daniel06gt:
Same issue here, yesterday evening i got like 10 reboots in less than an hour. Chat with a rep, placed the phone in safe mode and it didn't reboot. His solution was to start deleting apps, until it stops, then by process of elimination you'll know which app causes the reboots. Seems crazy! I've had the same apps for a while now in 3 different phones. Only happens with my 2 XL.... it has to be an issue with the phone....
[Google Pixel 2 XL Questions & Answers] lukey-55:
I've had my first random reboot today.

That and the blue screen are really playing on my mind.

I love the phone, but I've got it on contract for the next two years, and if I'm having issues with it 2 days in, two years seems risky☹️
[Google Pixel 2 XL Questions & Answers] acidsnow:
I'm on my 2nd Pixel 2 xl 128gb, and it just starting doing random reboots, FAKK i'm soo disappointed, I really liked this phone, gonna request a refund today. I thought I was the only one - now I see this thread . . . clearly a hardware issue . . .
[Google Pixel 2 XL Questions & Answers] :
I had another reboot today. I'm back to thinking this is a wifi issue. I pulled a bug report and the only things I'm seeing before 07:02:** (when the phone restarted), are all related to WLAN comments at 07:00:** and 07:01:**. My phone again rebooted when I went for a drive, which seems to very common for both P2XLs I've had. Whether or not I was connected to a wifi network before.

I will admit that I really have no clue what I'm looking at in a bug report. But these are the only instances I could find before the system restarted.
[Google Pixel 2 XL Questions & Answers] dyingearth:
Hum, were you using some sort of driving program like Map or Waze? That seem to be one of the trigger.
[Google Pixel 2 XL Questions & Answers] acidsnow:
Don't think it's gonna be apps, I tried factory restore and didn't do any updates or install any apps essentially clean image... Still rebooted eventually
[Google Pixel 2 XL Questions & Answers] :
Nothing like that.

That sucks to hear. I was hoping it would be an app.
[Google Pixel 2 XL Questions & Answers] lukey-55:
Mine just randomly happened when my phone was on my desk at work, couldn't believe it lol

Tempted to return phone but don't have a clue what other phone I would use ?

Could be between HTC u11+ or the Huawei mate 10 pro....or stick with my One plus 5 and wait till next pixel.
[Google Pixel 2 XL Questions & Answers] daniel06gt:
or wait for a fix haha. This won't be a futile loss, most likely an issue that will be resolved sometime soon. I mean the phone is amazing overall. I have my reboots to sometimes but i'm not going to leave it so fast.
[Google Pixel 2 XL Questions & Answers] lukey-55:
It's not just that it's a combination of the screen, the touch screen issues as well.

Everything else is amazing I love the camera and software, and the battery life is as good as my One plus 5.

Not decided yet I just worry I'm stuck in a contract for 2 years
[Google Pixel 2 XL Questions & Answers] :
I'm getting another RMA. (Edit: So this will be phone number 3) If this one does the same thing, then I'll probably chock it up to software related and try to work it out longer.

Edit: Maybe if we all RMA enough they'll finally look into this.
[Google Pixel 2 XL Questions & Answers] millerd79:
I'm waiting for phone 4 to arrive.

Phone one had a brown line going across the display.

Phone two had an issue with the touch screen.

Phone three is plagued with random reboots. 5 within 30 min while sitting on a table not being used.

?[emoji336]4️⃣[emoji963]️
[Google Pixel 2 XL Questions & Answers] Pecata:
I am sorry to hear that. Then I am not the only one, I am also on device 4. First one had a defective screen pixel(on black it would stay red), second one had pink hue in the middle of the screen and random reboots, third one had pink hue towards the top of the screen, fingerprint scanner issues and random reboots. My fourth device seems to not have any issues ,???but only time will tell.

It is a shame, because this is a solid device and it s plagued by QC issues that LG and Google have to get their **** together and make sure they don't happen in the future.
[Google Pixel 2 XL Questions & Answers] canemaxx:
Not reboots but I am getting random freezing when attempting to wake device with the power button....device is unresponsive.

---------- Post added at 05:33 PM ---------- Previous post was at 05:07 PM ----------

Same issue here...on 8.0 though.