yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Questions & Answers] soundneedle:
My 2 XL 8.0 nov update has been randomly restarting too. It's rooted with Magisk---not sure if that's the culprit or if stock phones are doing the same. (Guessing those in this thread are mostly on stock). I can put up with the blue tint and no-touch-registration issues. However, the restarts are killing me. I was late to work because my alarm (Gentle Alarm) did not fire due to the phone restarting in the middle of the night. Sometimes after a restart, apps will immediately start crashing and another restart follows.

I have to be able to trust my phone for something simple like alarms. I do not trust the Pixel any more.

Anyone know how to figure out what is triggering it? Any log files I could check out or app I could install? I'm also decent with tasker. I'll have to dump this otherwise-awesome-phone and get a Note. :crying:

Edit:

Wow. Just finished reading the whole thread. Restarts on stock. Restarts in safe mode. Restarts while creating bug log file. Ugh. Google has really gone down hill with this phone. Hard to believe this would be (yet another) LG hardware issue---but who knows. If the Note had (real) root, I'd get it. Guess I'll just wait and see if Google at least acknowledges the issue. This has been my first real disappointment in the nexus/pixel/google phones.
[Google Pixel 2 XL Questions & Answers] acidsnow:
I KNOW WHY THIS IS HAPPENING!!!* It's from being in a low signal area and LTE - for example when I'm at home on wifi it rarely happens, once I leave my wifi area (low signal area, LTE comes and goes)* reboots happen constantly . . .* So I went into Settings -> Network and Internet -> Mobile Network and change Preferred network type to only use 3G = NO MORE REBOOTS!

Can someone else please confirm this?

Obviously leaving LTE off is not feasible, but hopefully it points Google in the right direction for fixing this . . . . .
[Google Pixel 2 XL Questions & Answers] hempy420:
This is 100% correct. I noticed I was only getting restarts at work with low LTE signal. Switching off data and using WiFi stopped the phone from resetting. Hopefully we will get a fix soon as this issue is pretty annoying.
[Google Pixel 2 XL Questions & Answers] :
That's not my issue. I'm in full LTE bars areas when this happens to me on 2 different P2XLs now. Both connected and not connected to wifi.

---------- Post added at 12:09 PM ---------- Previous post was at 12:05 PM ----------

Also, how long have you gone without a reboot doing this? I've been without reboot for about 2.5 days. Then sure enough it reboots again.
[Google Pixel 2 XL Questions & Answers] acidsnow:
In a low mobile signal area I can only watch about 1.5 min of YouTube or browse Facebook before it would reboot - - as soon as I'm in a high signal LTE area I've been fine (where its not switching from LTE to 3G or vice versa) Now I've been in a low signal area all day, but I switch the above mentioned option to just use 3G and NOT lte and it's been perfect (albeit slower data) no more reboots . . . .
[Google Pixel 2 XL Questions & Answers] :
I'll give it a shot to rule out one more thing, but I don't think this is my problem. I get almost perfect signal at my house where this happens often and pretty good signal around town where this happens often.
[Google Pixel 2 XL Questions & Answers] rajeshr:
The reboots I see do not happen in this scenario all the time - I've had it happen when connected to wifi and also areas where the LTE signal is quite strong. I had similar issues with my Pixel 2 Regular - maybe a misbehaving system app?
[Google Pixel 2 XL Questions & Answers] cedargreen:
My wife has them all the time. She just told me yesterday though... I updated her to 8.1, Magisk and TWRP Beta 2 today. Will see if they continue. I have had my phone for about a week and no reboots yet.

Wife: Pixel 2 XL, 8.1, Black 128 (Magisk, TWRP Beta 2) -- Reboots like its her thing since 10/24/17

Me: Pixel 2 XL, 8.0, Panda 128 (Magisk, no recovery installed) -- No reboots since received 11/17/17.
[Google Pixel 2 XL Questions & Answers] amaddux:
I've also seen reboots, but only when I'm at work. I am noticing it happens on days I"m listening to music (either through Google Music or Youtube Music) through my bluetooth headphones for extended periods. I am beginning to wonder if its an extension of the buggy bluetooth.
[Google Pixel 2 XL Questions & Answers] dramake:
Got one the other day. But not sure if it was because I was pressing the power button by mistake.

Haven't happened again.
[Google Pixel 2 XL Questions & Answers] millerd79:
I don't think this is signal related. This happens to me in high or low signal areas. I just received my 4th phone (3rd replacement) and 5 minutes after setting it up I received my 1st reboot. I have 5 bars at home and I was on wifi.

I need a reliable phone...guess I might buy a OG Pixel XL off of swappa until they get this sorted.
[Google Pixel 2 XL Questions & Answers] Larzzzz82:
I'm curious; what hardware revision is everyone on?
[Google Pixel 2 XL Questions & Answers] Pecata:
I am on my fourth Pixel 2 XL...had three replacements as well due to other issues - defective pixel on the screen, pink hue in the middle or top of the screen, random reboots.

Out of the 4 devices, two of them had random reboots and two did not. For me, it only happened when I was on the work Wi-Fi network. Never at home or when I was out and about. That said the other two devices(and my current one) do not reboot. I have had my phone from more than a week now and I haven't had a reboot. With the other two it will occur pretty much daily while I was at work.

I am really confused as to what is causing this. The fact that some devices have the issue and others don't is very worrisome. I have setup all devices the same way with the same apps installed. The only thing I haven't done on my new device is enable instant apps. Are yours enabled? Try disabling them and see if you still get a reboot....I know it doesn't make sense, but that is the only thing I did differently on my current device.

Use the submit feedback function from within your device to send Google a message of the issues you are having...they are looking into those.
[Google Pixel 2 XL Questions & Answers] jm10576:
Reboots every 5 min

I got my new Pixel XL 2 yesterday. White, 128GB. It doesn't last 5 min without rebooting. Whether I'm using it or it's sitting on my desk. I tried a normal install transferring from my Nexus 6P, then I tried a fresh install... it was even rebooting during the setup process which made it hard to do. I don't know what's wrong... but for $1K bucks and 2 months of waiting... I'm really disappointed in this.
[Google Pixel 2 XL Questions & Answers] acidsnow:
I've narrowed it down even more . . .* the area that it continuously reboots with LTE has a Wilson Cell Amplifier in the area,*I got access to be able to unplug it temporarily . . . . and low and behold LTE is on, and no more reboots . . . . so the Amplifier is the culprit . . . . either the phone doesn't know how to work with a boosted signal or the booster doesn't know how to work with Pixel . . .
[Google Pixel 2 XL Questions & Answers] thirdlobe:
Not a XL owner I have a Pixel 2 and normally mine reboots about twice a day.
[Google Pixel 2 XL Questions & Answers] razgriz1234:
You might try putting it in safe mode by long pressing the power icon in the power off / restart menu if it still does it in that mode you should talk to a service rep and get them to RMA it
[Google Pixel 2 XL Questions & Answers] hroo772:
I only started getting noticeable reboots after the Nov security patch. I only ever see it when playing music with spotify connected to bluetooth in my car with waze running for nav. Whenever I have that combo and get near home, I believe that it either hits a geo-fence or initially detects my wifi signal and crashes. I'll try to take a bug report to see if I can see where it's actually crashing. I still believe it's more related to bluetooth, at least in my case.
[Google Pixel 2 XL Questions & Answers] ulimi2002:
Pixel 2 XL rev_10
[Google Pixel 2 XL Questions & Answers] ProAm500:
I got 2 random reboots today while normal usage. Once it was laying on my desk the other i was just browser the web. I have the 8.1 beta on Oct security patch. I am rooted with unlocked bootloader. Ive had my phone for about a month.

EDIT: 3 reboots today.
[Google Pixel 2 XL Questions & Answers] Agyr:
Had mine reboot on me twice in under one hour during day one while I was at ****ing Walmart. Was just searching up things in the Google app. No other apps installed other than Spotify (which was not running during the whole ordeal).

Hasn't happened since, and even though I have a **** ton of apps now (transferred from my Pixel XL). Hopefully it won't happen again. But it is manufactured by LG, so I wouldn't be surprised if it bootlooped on me in a few months or something. When that problem arises, Google's two-year warranty for these phones should be useful to me.
[Google Pixel 2 XL Questions & Answers] hempy420:
Yeah I'm very confused about the issue. This is my 2nd device and I ONLY get reboots while in my neighborhood at work. I attributed it to the fact that I get scetchy signal in that area. My instant apps setting was enabled by default and I turned it off just now to see if there is a difference since you mentioned it. Since you have had 4 devices and only 2 have reboot issues I almost want to RMA this one. My first one had a warmish hue to the top have of the screen and this one is good so I'm hesitant to RMA it for something that seems like a software issue.

I will update if the instant apps setting seems to make any difference.
[Google Pixel 2 XL Questions & Answers] Brandonsmerry:
Android auto may be a culprit

Only for one day if I turned in Android auto it endlessly rebooted. Something to do with that app maybe?
[Google Pixel 2 XL Questions & Answers] navsdg:
I'm facing the same issue, got my 2 XL Black 128 on Saturday and I've had about 4-5 random reboots since, once while using Android Auto and twice just randomly when it was charging/not in use, the fourth one happened while I was browsing something and the most recent one happened last night, when I was listening to music on Spotify and had about 10% battery, it started making a loud sound, like an alarm blaring and then rebooted itself.

Spoke to a service rep, she told me to use the phone in safe mode for at least 12 hours at a stretch and see if it still happens, she said that we would try other troubleshooting steps and if not, it's probably some rogue/incompatible app ?
[Google Pixel 2 XL Questions & Answers] rajeshr:
Android Auto is pretty unstable these days and has caused my P2XL to freeze up a couple of times. I've removed it, but the random reboots still happen.

In any case, am now on my second P2XL - the first one ended up having random screen flashes and Google told me it was a hardware issue. I'll see if the random reboots on my new one. BTW, I had the same reboot issue on my Pixel 2 (non-XL) - had it replaced twice, but it happened on all three P2's.
[Google Pixel 2 XL Questions & Answers] :
Just got my 3rd P2XL today. Just got a reboot... This is bull****!!!

Edit: BTW, the only things I've done on this phone is set up one gmail, started installing apps (haven't opened any of them), changed the brightness and changes the display/font size.
[Google Pixel 2 XL Questions & Answers] mackentosh:
Lmaoooo bruh that's crazy, 3? It's can't be the phones can't be
[Google Pixel 2 XL Questions & Answers] :
Ya, it has to be a software issue at this point. I get them on a completely wiped phone with only my gmail account setup. I get them in safe mode. I've tried disabling all kinds of stuff. I think it has something to do with the mobile or wifi networks somehow.
[Google Pixel 2 XL Questions & Answers] mackentosh:
I wouldn't doubt that it's your mobile service or even your wifi. All 3 phones having the same problem?
[Google Pixel 2 XL Questions & Answers] :
Yep. Exact same problem.
[Google Pixel 2 XL Questions & Answers] arh09:
My phone was randomly rebooting in the morning after unplugging it from the charger, it did 3 in one day and then like 12 in a row the other. I did a factory reset and haven't had it since.....weird
[Google Pixel 2 XL Questions & Answers] linuxdood:
Not here. Works fine.
[Google Pixel 2 XL Questions & Answers] :
I'm on Cricket Wireless. What is everyone else with this problem on?
[Google Pixel 2 XL Questions & Answers] RoWilJr:
I'm on Cricket Wireless...haven't had any reboots [emoji848]
[Google Pixel 2 XL Questions & Answers] iceman1980:
This issue is on both devices (64/128 GB)?

Enviado desde mi LG-D855 mediante Tapatalk
[Google Pixel 2 XL Questions & Answers] rollinncoaster:
I am on ATT. This is my second Pixel 2 XL and same thing random reboots after finalizing setup. They happen in multiple locations (home, work) and sometimes they come in batches where it reboots multiple times in one shot, then stops.

Could this be related to the baseband or carrier settings update?
[Google Pixel 2 XL Questions & Answers] RoWilJr:
Could be. I was on the road all day yesterday on my way to pick up my son from Purdue for Thanksgiving break, traveling through parts of rural IL/IN, phone never rebooted. Mind you, there were times I had zero signal, then full up LTE.
[Google Pixel 2 XL Questions & Answers] rollinncoaster:
Similar experience here. I live in FL. My 2 Pixel 2 XL phones have been rebooting since taking them out of the box. Last week I was in TX, and no a single reboot. Odd. Hopefully, this gives hints on what the problem could be.
[Google Pixel 2 XL Questions & Answers] ankitdaga22:
Random rebootes

Hi everyone

I have also beeing receiving this problem on my pixel 2 blue 64 gb since day 2. i lodged a complain with Google and they replaced the phone with a sealed pack one but still i am having same problem with the new device also.

I was wondering if this problem is due the jio sim/ network ??

Guys who all are facing the same problem pl post which network you all are using.
[Google Pixel 2 XL Questions & Answers] rollinncoaster:
ATT - South Florida. Used the same SIM as in my previous phone.

Has anyone gotten a new SIM?
[Google Pixel 2 XL Questions & Answers] gm007:
People who are having the reboot issue does ur bootloader unlocked? Did you restore a backup?can you try a fresh install with no mod or any modifications even without enabling dev option?

Just curious to see why this happening, could be a hardware failure or a software conflict.

Maybe try the above ?
[Google Pixel 2 XL Questions & Answers] vektorious:
I'm on ATT in In South Florida - I'm on my 2nd Pixel 2 XL 128 gb and have reboots mutliple times daily. Yesterday I took some really great family pics/videos and after the random reboots the videos / pics I took within 2-5 minutes of the random reboot were gone. It was so upsetting. I don't understand how none of the mainstream outlets have had any news stories mentioning this. Google seems to want to pawn this off as an isolated issue due to installed apps and that is totally not the case.
[Google Pixel 2 XL Questions & Answers] acidsnow:
I had my SIM replaced already - I found out it is 100% network issue for me, there is a building next door that has a signal booster because of the poor signal quality here, when that device is unplugged the 2 Pixels I have access to run perfectly and stop rebooting, as soon as that booster is plugged in I imagine all the pixels in the area start rebooting . . . .
[Google Pixel 2 XL Questions & Answers] rollinncoaster:
Locked or unlocked, does not.make a difference, at least for me. Tried factory reset, and even flash the latest Oreo image for the P2XL, and relocked bootloader, but same thing happens. However, I would say that these reboots seemed less frequent after flashing the new image.
[Google Pixel 2 XL Questions & Answers] sn0warmy:
I'm inclined to agree that it has something to do with bluetooth. In my case, I've had 3 (maybe 4) random reboots since receiving my phone about 2.5 weeks ago. This happened on 8.0 September patch (both stock and rooted with Magisk) and even on the current 8.1 October patch (both stock and rooted with Magisk). What I've noticed is that every random reboot has occurred while my phone was connected to a bluetooth device.

1) 2 times on 2 consecutive days at the gym while the phone was paired to my Bose in ear wireless headphones. (Full LTE signal)

2) 1 time while my phone was paired via bluetooth to my car. (Ful LTE signal)

I should mention that in every random reboot instance, I was also listening to Google Play Music. Though, I don't think that, by itself, is the cause of the issue. I haven't recieved any random reboots while I'm home and my phone is connected to my home wifi (Google wifi mesh network).
[Google Pixel 2 XL Questions & Answers] amaddux:
I've only noticed then when connected to my bose headphones, but not in my car. I wonder if it's only specific Bluetooth devices causing the reboots. It's interesting we are both using Bose headphones and seeing the issue.
[Google Pixel 2 XL Questions & Answers] dyingearth:
Just prior to going to sleep the home app crashed. This is funny since I use Nova Launcher instead of Pixel Home. The phone will ask me for password to unlock and promptly reboot. I have to boot to bootloader to get rid of the problem.
[Google Pixel 2 XL Questions & Answers] :
I've had this problem on 3 devices now. All 3 of them with the bootloader locked from the factory. I've tried them normally setup with all my accounts and apps. I've tried them with factory data resets from recovery with only a couple necessary apps installed. I've tried them on safe mode. I've tried them after a factory data reset in recovery, set up one Gmail account (fresh start, no data sync) and immediately put in safe mode after the Gmail account setup with no additional apps added. I've had reboots in every setup. This is either a hardware or system software issue.
[Google Pixel 2 XL Questions & Answers] nomoneyleftboy:
Yep, first random reboot today. 64gb panda colour. Got to be patchable - common Google.
[Google Pixel 2 XL Questions & Answers] BigSpoonII:
Ugh

I just switched over from my old Samsung S7 Edge to the Pixel family. I love everything about it sans this issue, the rebooting. I'll be doing absolutely nothing on the phone. Like someone said, dark room watching TV or something and I look over at my phone on the couch which is all by itself randomly restarting. Makes little to no sense.

What gives Google? Please don't let me down in a big spot.

---------- Post added at 11:38 PM ---------- Previous post was at 11:31 PM ----------

Pienso que si
[Google Pixel 2 XL Questions & Answers] sn0warmy:
As an update to the above, I wanted to mention that since updating to Magisk 14.5 and Magisk manager 5.4.3 2 days ago, my random reboots have seemingly disappeared. Hopefully I'm not speaking too soon but it's looking good so far.
[Google Pixel 2 XL Questions & Answers] THEbigSWEEN:
I've had the phone since 10/19 and haven't had any issues except for 11/22 while I was traveling. I was heading down to North Carolina and towards the end of the first tunnel on 77 in Virginia the phone rebooted out of nowhere (guessing since GPS signal was lost?). Was using Maps and sharing location with family, listening to music via bluetooth on Play Music and charging. It kept soft rebooting after about a minute, so before it did the last time I went to the power menu and selected reboot and it has been fine since. Going through the second tunnel I just got the "GPS signal lost" message that I usually get when going through those tunnels.

Edit: Also, I'm unlocked, rooted, 8.0 November security patch.
[Google Pixel 2 XL Questions & Answers] vektorious:
Post your bug reports here: https://issuetracker.google.com/issues/69117017

The issue needs more individuals posting bug reports in order for them to understand what the issue is here. I am experiencing this issue daily and it almost always seems to correlate with either low LTE signal or going from a WiFi network to LTE only. I think a lot of you think it's Bluetooth because that is a common time when your phone will be on the move and experiencing varying levels of LTE connectivity. Posters are mentioning that when they disable LTE and use 3G only that the issue does not occur. Bug reports thus far are indicating a modem failure. This is unacceptable to me. Please capture your bug reports immediately after reboot and attach them to that thread. I am also trying to get members in the media to bring attention to this issue because it is easy for Google to just assume it's an installed app issue and not an issue with the OS/Device. Easiest way to do bug report is to enable them in Dev options and choose to add the bug report option to your power menu. That way it's always a click away when this occurs. I really hope this is resolved sooner rather than later because I cannot have my phone restarting like that.
[Google Pixel 2 XL Questions & Answers] 2x4:
i've since gotten 2 random reboots over the last week, both overnight - only noticed since i got the PIN request in the morning, and confirmed since I noticed i had to re-enable andromeda for substratum themes (which only needs to be done after reboots)
[Google Pixel 2 XL Questions & Answers] amaddux:
I will go post there, but I have better LTE on days I'm using Bluetooth all day and I experience the reboot. Typically, I have full LTE to one bar short of full. On days I'm not at my desk, I'm losing LTE on and off all day, and no reboots. This is why I am relating it to Bluetooth audio. The only other variable is the amount of data I'm pulling in listening to music.
[Google Pixel 2 XL Questions & Answers] markp99:
Three reboots this weekend, while on Car's Bluetooth, running Waze.
[Google Pixel 2 XL Questions & Answers] hotsprings1234:
Reboot - Random but within 60 min of morning alarm

Currently working with the following device as a daily driver: Pixel 2 XL, Black, 128 GB, 8.0.0 stock with random reboots and somewhat consistent reboot scenarios.

Consistent Reboot Scenario:

Every morning between 0 and 60 min my phone will reboot prior to the first stock alarm. Keep in mind the alarm still goes off as expected I just have to punch in the pin code to login. I use an app called 'Uptime Widget' to provide the precise time when the phone last rebooted including the longest amount of time since the last reboot. 3 days was the max after the first factory wipe, clean, recreate.

Oddly enough, disabling the stock clock and using something like Timely still reboots 0 to 60 mins prior to the first alarm. If I disable the stock clock and uninstall any clock app the reboot event stops which is not an option due to work.

Random Reboot:

I noticed the random reboots stopped after 11/21 when 'Phone, Spotify, and Google Play Store' were last updated - this data is tracked using an App called 'Changes'

It would be nice to monitor and log the phone's activities without root to identify some sort of reboot command or proverbial "BSOD" that might be causing the reboot.
[Google Pixel 2 XL Questions & Answers] jon198027:
Mine rebooted just like 20 mins ago when I was connected to WiFi and it's happened couple times. I opened up a ticket with google and will see if it does again and maybe get a new replacement.
[Google Pixel 2 XL Questions & Answers] nitin.chobhe:
I was also facing random reboots once in a while. I could not trace the reason for it and thought that it might be because of some app. This was on stock with Nov security patch update. I unlocked the bootloader today (which reset the phone) and now I'll observe again.

Meanwhile I saw this post on google product forums.

Nitin
[Google Pixel 2 XL Questions & Answers] gm007:
I read somewhere that the reboot happen only on lte with low signal coverage,can you guys try to force the phone to only 3g and see if this fix the issue.