[G 2014 Q&A, Help & Troubleshooting] romulocarlos:
Hello guys!

A friend of mine ask for some help with his phone. Is a XT1069 with the following information from fastboot:

(bootloader) version: 0.5
(bootloader) version-bootloader: 4887
(bootloader) product: titan
(bootloader) secure: yes
(bootloader) hwrev: 0x8400
(bootloader) radio: 0x7
(bootloader) emmc: 16GB Sandisk REV=06 PRV=07 TYPE=17
(bootloader) ram: 1024MB Samsung S4 SDRAM DIE=4Gb
(bootloader) cpu: MSM8226 CS
(bootloader) serialno: 0014940559
(bootloader) cid: 0x000C
(bootloader) channelid: 0x19
(bootloader) uid: 6BA376070F000000000000000000
(bootloader) unlocked: yes
(bootloader) securestate: unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) mot_sst: 3
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 358983066818035
(bootloader) meid:
(bootloader) date: 2015-05-26
(bootloader) sku: XT1069
(bootloader) battid: (null)
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Sep 29 15:47:56 UTC 2017"
(bootloader) ro.build.fingerprint[0]: motorola/titan_retbr_dstv/titan_ud
(bootloader) ro.build.fingerprint[1]: stv:6.0/MPB24.65-34-3/3:user/relea
(bootloader) ro.build.fingerprint[2]: se-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.81.3.titan_retbr_
(bootloader) ro.build.version.full[1]: dstv.retbr.en.BR
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband: MSM8626BP_1032.3116.99.00R DSTV_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g3a1ecea-00026-g0a0
(bootloader) kernel.version[1]: ded4 (hudsoncm@ilclbld99) (gcc version 4
(bootloader) kernel.version[2]: .8 (GCC) ) #1 SMP PREEMPT Mon Aug 22 14:
(bootloader) kernel.version[3]: 24:06 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V48.87-0-gdc5aeaf
(bootloader) sbl1.git: git=MBM-NG-V48.87-0-gbffe41a
(bootloader) rpm.git: git=MBM-NG-V48.87-0-gbe53f43
(bootloader) tz.git: git=MBM-NG-V48.87-0-g31cba28
(bootloader) aboot.git: git=MBM-NG-V48.87-0-g1b80345
(bootloader) partition-type: raw
(bootloader) partition-size:
(bootloader) qe: qe 0/0
(bootloader) productid: 0014940559
(bootloader) sutinfo:
(bootloader) ro.carrier: retbr

So, the history is:

He says the phone received an update alert, and he updated the phone. Then, after the restart, the phone shows the message about 'bootloader unlocked warning'. But the phone won't boot up, staying on the warning. It vibrates once, but never boot up. If I leave the phone on, it resets itself and back to warning.

So, the first thing I tried to do is to restore to stock ROM. The gpt.bin and motoboot.img gives an error about 'version downgraded', but I readed it is normal. But the restore was unsucessful, because the phone stay on the warning.

Then, tried to factory reset with fastboot. It says was ok, but the problem persists. Tried to reset with stock recovery, but it stucks on "formating data" and never ends.

Well, as the bootloader is unlocked, I tried to install TWRP to get more detais about filesystem. Fastboot says "sucessful", but TWRP won't appears, only the stock recovery.

At the end, tried to re-lock the bootloader. Fastboot says "sucessful", but after a restart the same warning screen. When I checked the status of bootloader, it still unlocked!

So, fastboot appears to do nothing.

Anything else I can do?