yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Guides, News, & Discussion] anushtup:
Fyi, one thing I noticed that increases the blue shift issue is the sRGB mode. I turned that on on my pixel xl, and the blue shift was almost comparable to some of the videos I have seen. Tried the same with the OP3T, and the results were pretty similar. Maybe there is some correlation between with the sRGB mode and the blue shift.
[Google Pixel 2 XL Guides, News, & Discussion] interactwithme:
On the box it's says

Manufacturing date Oct 2017

Month of import Oct 2017
[Google Pixel 2 XL Guides, News, & Discussion] nishant786:
****. Could you PLEASE do the IMEI thing?
[Google Pixel 2 XL Guides, News, & Discussion] interactwithme:
Here u go....it's only showing me this..hope it helps..anything else lemme know.View attachment 4331548
[Google Pixel 2 XL Guides, News, & Discussion] nishant786:
Click on that "LG IMEI checker is available" and do it again.

Or follow this link http://www.imeipro.info/check_lg.html
[Google Pixel 2 XL Guides, News, & Discussion] rkial:
edit: was posting the same link as ^^ ^
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Weird i tried earlier before i mentioned you in the distortion fix thread and it said failed tried few times lol
[Google Pixel 2 XL Guides, News, & Discussion] Amritttt:
Loved the Google service few days ago during Holi my phone stopped charging i called google as im in the zone where technicians can visit so they send b2x guys to pick up my phone so it took like 2 days to reach Mumbai b2x office and i got a call as i couldn't factory reset my phone(i wanted to relock the bootloader aswell i couldn't) so the phone was locked so they asked me for the unlock pattern and asked me what the issue with the phone once i explained them and i waited for the revert from their side that as i've rooted and unlocked the bootloader but instead of that i heard a door bell and the same b2x guy came and delivered the device i thought they returned it but it was a new(RMA) device and i am really impressed with google India.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
How much time since you purchased the device?
[Google Pixel 2 XL Guides, News, & Discussion] Amritttt:
I bought it on 22 December.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
How did you contacted them?
[Google Pixel 2 XL Guides, News, & Discussion] gautam_nexus:
has anyone received the new pixel 2XL? google is giving 200$ discount in US as well on the pixel2 XL. how are the units that are being shipped by flipkart on the offer? are they try to clear the crap LG stock? I am tempted to buy the XL but the screen issue is turning me off. I used my N5 for 3+ years and would like a stable device hence this is the reason why i am tempted to go for the smaller pixel2
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Just to discuss

Had option in settings for requesting a callback so wrote the issue and requested and immediately got callback

Talked to a lady for about 30 mins or so kept me on hold for a while lol

I mentioned about screen burn in on my display which js present on top right just where wifi and signal bar is and all 4 5 icons, it was very light but burn in none the less, couldn't notice anything around navbar though

Second issue i mentioned was for speaker distortion and for this she told me that they are aware of this issue and their engineers are working on it

I asked her for a new replacement device thrice and she never replied to that and kept on talking and asking questions

She wanted me to not a request for the speaker distortion issue but i did anyway and asked her to send a guy for checking display as well

This was around 9am and went till half an hour

Around 545 guy called up and came,

I showed him the burn in and straight away he said he cannot notice anything where i just showed 3 people the same in morning and all agreed to it so yeah

Then i mentioned the speaker distortion to which he played songs on YouTube 3 or 4 and it was not just distortion but crackling sound and buzzing sound from bottom speaker mainly

So he agreed to that but did wrote both issues

Took the phone and complete box gave me the 5x lol i cannot use this device cannot, with this in my hand i can now realise how smooth my pixel is lol

Anyway i asked him how much time would it take and he said min 7 days and max 10 days

When i asked him about the replacement device he didn't answer clearly as to if i will get a new device or repaired one.... In US you can make out by the box it comes in whether it is new or refurbished

Anyone here got his device replaced with new one or sent to Google ? In what packaging did it arrive?

Cheers ?
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
I got a brand new one. It was completely sealed. They are reluctant on handing out new devices. On my first request they had flashed os and returned it back, when I have the phone back again then they gave me a new one.
[Google Pixel 2 XL Guides, News, & Discussion] rohit3221:
Kind of on the same boat here. But only for the speaker distortion. Had a lot of buzzing and crackling noise even on ringtones. The technician agreed that its there and collected the box and accessories. I was told a TAT of 7 working days.

Its been a week and been trying to contact them since Friday.

Expecting a final date today. If they just say that there isn't an issue with the device or just reflash the firmware, I'll just not accept the device. Whether it takes a week more I am not accepting a defective speaker. I'll hope Google doesn't cheap out here. Will update once I receive my device.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
Congrats man ! So finally your hard work paid off.
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
Thanks man. Google does not want to replace the devices. They try to convince you that it's all software issues. Be a bit hard on their customer service next time you call them.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
So you received a sealer box with just the phone or an another set of charger?
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
Yeah it was a sealed box with all accessories inside it. Seemed new as the seal was similar to one it was on when I bought the phone.
[Google Pixel 2 XL Guides, News, & Discussion] :
Have anyone changed their Pixel 2 XL through RMA and got a phone without speaker sound distortion ?

I don't have problem with blue shift, but this speaker distortion is driving me nuts.
[Google Pixel 2 XL Guides, News, & Discussion] rohit3221:
I compared my device with another Pixel and decided that the distortion was way too much. There were crackling noises and distortions from bottom speakers even on 75% volume. It was even noticeable on notification ringtones as well. So I registered a complaint for my Pixel on 9th March.

My device was picked up by B2X on 12th of March and since then there hadn't been any update on the status. So I just called Google support and here's what they had to say.

Now if I receive the device and the distortion is still present, I am gonna go nuclear on Google's ass. So stay tuned :D
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
I have sent the device for the same reason, on Monday the guy came and collected it, so if they are going to just flash firmware that's BS

Keep us updated then.

Cheers ?
[Google Pixel 2 XL Guides, News, & Discussion] :
So they took a week to do something with the device and nothing was fixed.

Mine isn't that bad as that of yours, its audible during speaker calls, certain frequencies on certain songs does create annoyance. However, I'm interested to know what you're gonna do about it now, consumer forum ?
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
You see reflashing the firmware is the solution to all issues as per Google. Btw I did get a new device on my rma and i'm not facing any crackling issues. I didn't had them with the older phone too.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Just to be clear you got the device which was the same but just flashed os again then what did you do to get a new one?
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
Yes, first they reflashed and returned the device. The problem was still there and I did rma with the same issue. The technician from Mumbai called and asked me of the exact issue and then they replaced it.
[Google Pixel 2 XL Guides, News, & Discussion] :
How many days did they take to replace your device ? Was that an hand-to-hand replacement ? I sold my OnePlus 3T and I don't have any backup device.
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
First time it was around 8-10 days and second time it was a week. They gave me a loaner nexus 5x as I also didn't had a backup device.
[Google Pixel 2 XL Guides, News, & Discussion] rohit3221:
Got a call from the B2X technician who'd picked up my phone. He told me that my device has been received in Gurgaon and that I'll get it by today/tomorrow.

I also told him about the reflashing. He replied very that if you feel the issue still persists, you can just show it to the technician who'll deliver the phone. If you can show the issue to him, he'll take the device with back the the service center and create a new issue.

So I should be getting the device tomorrow, I'll check it in front of the technician and if the issue persists (which I think will) I'll return it to him at the same moment.

To answer the last part of your question about what I'm gonna do-- I'm gonna call the Google support escalation number. Tell them the whole story. Make them realize how the customers who'd pre-ordered the phone and paid 82k are being treated. Explain to them that for a hardware issue, the service center is just reflashing software and returning it back. I'll ask them to fix the issue for real this time and return the device to me ASAP. Else ask for a refund. Now I feel this should be enough for them to actually take it seriously this time.

So for now all I gotta do is wait till tomorrow.

They will ask you if you want a loaner before collecting the device. So don't worry.
[Google Pixel 2 XL Guides, News, & Discussion] rohit3221:
Ok. So the B2X technician finally came today to deliver my device. And as I had expected, the crackling was even worse if not the same.

Synopsis -

The B2X technician was very understanding and agreed that the device had a lot of crackling noise. So he gave me the Google's escalation number and asked me to call them. I explained everything to the Google support and they also asked to get the technician on phone. The technician explained to Google Support that the device has not been fixed and still has a lot of distortion.

So after all that I got back on the phone with Google support and they asked me not to accept the device and told that they'll send it back to Mumbai and "re-diagnose" it.

I did tell them that I won't accept a faulty device again after having waited for 10 days already. So they were like don't worry Sir, we won't ask you to accept the device until you're satisfied. So I think I'll have to wait a few more days.

Anyway so the B2X guy did tell me an interesting thing. Google has asked them not to issue replacements anymore. Don't know what this actually means, I guess they'll offer a replacement if the device has a major flaw. No replacements for screen tint or smudging etc I guess.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
That's what the lady told me on the phone when i asked that i would like to request for a replacement device

She said we don't issue replacement devices

WTF
[Google Pixel 2 XL Guides, News, & Discussion] zelendel:
They are most likely out of stock as they are not making the device any more. They are working on the next model.
[Google Pixel 2 XL Guides, News, & Discussion] srinivas2901:
Anyone not using tempered glass or screen guard ? How has the experience been? Is the phone able to handle day to day usage?
[Google Pixel 2 XL Guides, News, & Discussion] mayankcse10:
I used my phone without case and screen guard for couple of months and I had no complaint. Didn't see any minute scratches on screen or body. But I have also read some comments mentioning the exact opposite, so could be based on usage.

I was always paranoid thinking about it. I plan to use this phone for its full life hence for peace of mind, finally gave up and added gadgetshieldz clear screen protector.
[Google Pixel 2 XL Guides, News, & Discussion] srinivas2901:
Thanks. How is gadget shieldz holding up. When I was using it for OnePlus one. I had to change every 4 months because of which I moved to tempered glass.
[Google Pixel 2 XL Guides, News, & Discussion] mayankcse10:
Quite well actually, using it with a generic case and so far it has kept itself in place. Only had to cut off slightly from one corner due to bad application on my side. But it's only been a month or so. Will need to wait to check the 4 month life as you mentioned.
[Google Pixel 2 XL Guides, News, & Discussion] Amolecule:
I am facing a weird issue with my pixel 2. Whenever the phone is in idle state I dont receive any calls or sms.

For e.g. if I just made a call and kept the phone down. And there was nothing that I received for nezt 20 to 30 mins. The phone shows its switched off. I cant receive any calls or even sms. This resolves when i restart and then work for next 30 to 60 mins and problem reappears. Really frustrating.

I tried the jio sim in my samsung and it works great. So defn not a jio issue.

I am using a jio sim. Not sure if its a volte issue as i tried using an airtel sim and network wont detect in pixel 2

I reset my phone twice also reset the network settings. Tried using the 4636 menu to change radio mode. All of it works for 5 6 hrs and the problem returns.

I spoke to the google technician he seemed helpful but asked me to try all things which I already did. Any idea what it could be?

I am on the march patch smaller pixel 2.

Any idea what it could be
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
Happens to me as well... But only after long periods of inactivity.... And when someone tries to call me during that time... It States that my phone is unreachable....

Easiest fix for me is I dial 121(airtel cc) and drop the call.... It fixes it....

By long periods I mean 2 3 days.... As I get less calls... And not much active on WhatsApp.... Use my tablet instead....
[Google Pixel 2 XL Guides, News, & Discussion] Amolecule:
Thanks Rohit. The weird thing is I can use data during this time. So I can browse , whatsapp heck even make duo calls. I never knew this was a thing until before a week when I was streaming music and chatting on whatsapp and the same person tried to call me. I observed the pattern and it was there. Worst problem is when banking otps dont reach you. I have seen this issue in a lot of new motorola devices esp on VOLTE. What gives!!
[Google Pixel 2 XL Guides, News, & Discussion] jeetBLswami:
I am facing issues with duo video calls on my pixel 2 xl. video feed is very bad.

Is it just me?
[Google Pixel 2 XL Guides, News, & Discussion] Amolecule:
This was a tracked issue. You need to go back and download a backdated version of duo apk. Please check android police and apk mirror.
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
That's the weird thing... I too only used 4g during that time...don't use wifi much nowadays...

In any case I used to have this issue in my xperia z days... So have a faint habit and no biggie as well... This is what I get for not using my phone for calling purpose... ,???
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
Samsung was the one of the first OEM to support Jio and they have been optimizing the carrier blobs since late 2016. Google is still new to the party and apart from the updated patch, I smell more of a operator interconnect port issue which is not a new thing. Two things would be worth checking:

1. Do you face the problem on Jio to Jio calls or other operator?

2. Monitor your real cellular signal strength in decibal at the time of the issue. If at any given point the cellular strength is -103dbm +, you're bound to loose the Volte connectivity and thus no call and reconnectivty is not instant. Though, Cellular data would still work at that pathetic range. It would be hard to instantly check on Pixel as it doesn't show the Volte sign like Samsung. It would continue to show the common LTE sign as cellular data would be still working but not the later.

I use Jio as my primary sim and only face sporadic problems like yours from Airtel. Calls from Jio, Voda and Idea work fine.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
so here is the detailed review of what happened with my service experience

i called them on last monday and asked them to send a technician , he came that day and took the deivce, i had slight burn in on the display on top right and speaker cracking and buzzing sound not talking about distortion.

my device manufactured date was october 14

i received absolutely no emails regarding the update and i manually called them for the update thrice during the time period.

everytime i called them i mentioned to the person that i know what they are doing i.e flashing OS and returning the same device back and i wanted a new device to which they replied same every time that pixel 2 xl is a new device in india and they dont have repiar parts so if a big flaw is there it will be replaced

got my device today [MENTION=5154778]2pm[/MENTION] and it is brand new and came in sealed box just like a new one

i checked its imei and its manufactured date is of nov 10

but despite of blue shift there are no issues no cracking buzzing sound and even no distortion i would say max is 5 to 10% if you really go looking for it

and even the screen is better too , i can notice the saturated mode on this is much more well saturated lol... i mean colors are better than my old one by 10 to 15% definitely

overall very satisfied but took 8 days to which it could have been completed in 3 but well its india right xD

also i had a small but deep scratch on my screen as well paint chipped off under power buttton , so a new device is well nice to have :)

cheers!
[Google Pixel 2 XL Guides, News, & Discussion] rohit3221:
That's great. I'm still waiting for my device lol.

Here's My Timeline (Others can take a reference)

9th March - Logged issue with Google for Crackling noise from bottom speaker - really bad crackling - even on ringtones.

12th March - Field Service Technician (FST) came in and picked up the device from my location (Gurugram).

15th March - The device was received by Mumbai Service Center

19th March - The device was "re-flashed" with latest software and marked fixed and sent back to my location

21st March - Device received by local Service center

22nd March - FST arrived with my phone and handed it to me. As I had suspected, the issue was still there. FST was kind enough to give me Google's Escalation number. After about 10 min on call with them (FST also explained the issue to Google), Google support asked me to not accept the device and told me that they'll send it back to Mumbai Service Center for "rediagnosing"

28th March (Today) - Did not get any update so I called Google. They said they'll give me a final update bt 4 P.M today.

So, 19 days and still counting. :confused:
[Google Pixel 2 XL Guides, News, & Discussion] jeetBLswami:
Please help with the version no in which duo is working fine. If it is already discussed please point me to the thread.

Thanks,
[Google Pixel 2 XL Guides, News, & Discussion] Amolecule:
Thank you. Yes the signal strength ranges from -99 to -105 during this issue. i am guessing this happens in select spots in certain areas. .For e.g. I face this issue in my living room but kitchen and bedroom work just fine. The only gripe is I have to manually do the settings every time I move from a dead patch to a non dead patch.

Also the issue is on all operators. Almost anyone who is trying to reach me cant get through. Heck I cant even get an OTP SMS.

I hope this gets resolved. Almost all of our operators are moving towards a VOLTE model and these intermittent data issues would be a significant deterrent to core use of the phones!!

---------- Post added at 06:14 PM ---------- Previous post was at 06:13 PM ----------

https://www.apkmirror.com/apk/googl...o-by-google-29-2-190363094-dr29_rc18-release/

The issue was low audio and poor video quality.

https://www.androidpolice.com/2018/...aulty-duo-v30-update-due-low-call-volume-bug/
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
OTP is a known problem on Jio and it has been a major pain since ages across all the phones that i have used. I also either have to request OTP's twice or thrice for major Banks. At times, messages for Recharges or transactions on CC are delayed by few mins but at times they are delivered instantly. Airtel is much better wrt to OTP's and other alerts.
[Google Pixel 2 XL Guides, News, & Discussion] :
My device is manufactured on 7th Nov.

I have bluish tint, but no problem with the display except a little hollow sounding screen but the speaker cracks specially during speaker calls. Using an equalizer to reduce the mid-range 2 db and its cleaner now but definitely doesn't sound as good without proper mids.

So I want to change the device. What is your experience with speaker calls, cause that seem to affect most, if that seem to have improved with your manufacture date then I will give it a go.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Yea on previous it was really terrible

Haven't tried a call on speaker mode yet don't do much calling

Will tomorrow and report back ;)
[Google Pixel 2 XL Guides, News, & Discussion] Demonoid_i_am:
The speaker sound is suppressed/muffled in the subsequent manufacturing dates. Quite observable since i have 2 devices with different manufacturing dates and have done one RMA.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Yea i noticed

My first was noticeably loud than this one but ut it is loud enough still but i can tell
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
I can too confirm this. The replacement device's volume is much lower than the 1st one. I don't play much content on phone so not a big deal for me.
[Google Pixel 2 XL Guides, News, & Discussion] hapticc:
I am selling my like new Pixel 2 XL bought on 9th March 2018 from Reliance Digital.

Condition: Perfect

Color: Black

Variant: 64gb

Reason for Selling: Grabbing Galaxy S9+

Expected price: Somewhere around ₹50k

Any interested person can ping me. Bill, box and in box accessories included.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
The changelog for April patch is pretty huge. Guess, they are really on the heels to fix the bugs. This would be the first massive update since 8.1View attachment 4464911
[Google Pixel 2 XL Guides, News, & Discussion] siddhesh.raikar:
It's the Maintenance 2 release for Oreo.
[Google Pixel 2 XL Guides, News, & Discussion] goti(0):
Has anyone tested the speakers after April update as due to same issue I have sent the device for replacement and I think this time I'll have lots of problems in replacement as in changeling section there is one bug fix regarding call issue and they will emphasize that issue is fixed after this update.
[Google Pixel 2 XL Guides, News, & Discussion] rohit3221:
My device is in the service center since 20+ days for distortions from speaker. Google asked me to accept the device saying that the issue will be fixed in next update. I replied them that the new update is gonna be out in a day. So flash it yourself and then verify.

I am pretty sure mine won't be getting fixed as it's not the usual distortion found in most of the pixels. It's kinda loud in my case. So will follow up with them again. Also they cannot make you accept the device unless you're satisfied with the service.
[Google Pixel 2 XL Guides, News, & Discussion] goti(0):
I'm also pretty sure that issue mentioned in changelog is different and speaker problem is still awaiting the resolution let's see what Google support says during follow-up
[Google Pixel 2 XL Guides, News, & Discussion] darshanbangre:
Did you guys get the HDFC 8000rs cashback ?