yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Questions & Answers] Lawlrus:
Or wait till people actually get a non demo device. Lmao you people have way too much time on your hands, and your tin foil hats are on too tight.

Cancelling orders before people actually get a real device? Good, won't hate to see ya go
[Google Pixel 2 XL Questions & Answers] draiken78:
Yours looks very smurfy just like mine did. I just opened up my replacement they sent me and it's night and day different. The new one is definitely more along the lines of what I was expecting when I purchased the phone. The shift problem is real! If a phone looks like that, it has the shift problem. My new one doesn't look like that unless I'm actually at an extreme angle, and still doesn't look that bad.
[Google Pixel 2 XL Questions & Answers] arvonn:
RMA Phone -- the screen is different

Okay, no pictures to prove it

but suffice it to say.. I just recieved my replacement Pixel 2 XL due to a malfunctioning fingerprint scanner...

and the screen is much better!

the original phone had the blue tint.. but i wasn't too bothered..

The new phone.. *wow* much better

Yeah..

Notes:

both are:

Phone model:	Pixel 2 XL G011C

e.g. 64 gb pixel 2 xl..

original was:

Manufacture date:eek:ctober 07, 2017

Shipped from factory:eek:ctober 08, 2017:

replacement:

Manufacture date:	October 28, 2017

Shipped from factory:	October 30, 2017
[Google Pixel 2 XL Questions & Answers] NWTSCL:
It is ironic that Google said it wants "greater control" over the design and building of it's phones, so they scrapped the Nexus line and started the Pixel line. But then they put out the Pixel 2 XL. :confused:

So to me, this one holds more weight.
[Google Pixel 2 XL Questions & Answers] 26kick:
Where to find the build date?

[MENTION=4926483]draiken78[/MENTION]
[MENTION=5820772]hakaida[/MENTION]

Hi all,

Just got my Pixel 2 XL and the blue tint is worse than I expected. Will Google RMA it on that basis? I'd like to try for a better one. Pretty disappointing.

Also, where do find the build date? Have we figured anything out about the build date vs screen quality?

Thanks!
[Google Pixel 2 XL Questions & Answers] dinkoh:
Why are recent RMA replacements better than those that are recently purchased? Are they coming from a different production batch? I don't get it... Makes me hesitant to pull the try (again).
[Google Pixel 2 XL Questions & Answers] idkwhothatis123:
I can say that after less than a week of usage, I no longer notice the blue shift. I don't see it at all anymore. It's like when you where cologne and you can no longer smell it on yourself lol. I have modified the color control thanks to Snokes kernel, so the saturation and color accuracy issues are gone for me. The screen looks fantastic.
[Google Pixel 2 XL Questions & Answers] draiken78:
Getting the RMA for the blue shift is hard. I got mine by having access to another one that didn't have the terrible shift and taking a picture of the 2 side by side and sending it to them. 1 Support chat and 2 phone calls later they finally agreed that mine looked too blue and agreed to send a replacement.
[Google Pixel 2 XL Questions & Answers] arvonn:
Perhaps - not sure.

original was:

Manufacture date- october 07, 2017

Shipped from factory - october 08, 2017:

replacement:

Manufacture date:	October 28, 2017

Shipped from factory:	October 30, 2017

i got a better screen (no blue tint) and fixed finger print sensor..

It could be that they have sorted out the problems with blue tint in the first 20 days.. ???
[Google Pixel 2 XL Questions & Answers] mezman:
I've had two. I preordered a 64GB JB 2 XL that was delivered two days ago. Built on 26 Oct (my original ship date interestingly enough). It's blue. Noticeably so and has subtle screen uniformity issues. I have a almost two weeks to decide on it.

While I was waiting past my original delivery date, I pulled the trigger and ordered a 128GB JB 2 XL (built 17 Oct) with the intention of keeping the better looking screen. The 128GB model went back today. It was even more blue, though only marginally but lacked the screen uniformity issues I'm seeing now on my 64GB model.

I feel like I'm resigned to an annoying order, evaluate, return cycle trying to get a good screen. I've thought about "just dealing" with it, but I'm a semi-pro photographer in my spare time and also suffer from ADHD so I know I'll never be able to unsee an issue once seen and the blue tint will never "fade into the background".

The phone is screaming fast and wonderful on every other front. Camera is great for someone with kids for quick snaps and waterproof is important for trips to the pool too.

Damn you Google, fix the damn screen!
[Google Pixel 2 XL Questions & Answers] mezman:
The screen is too damn blue!
[Google Pixel 2 XL Questions & Answers] Pecata:
I am on my third Pixel 2 XL, waiting for the fourth. This is becoming a joke.

This one I have now has a pink(warmer hue) in the top half of the display - it is noticeable on white background, like in the settings menu, when browsing the internet or scrolling in any app really with white background. At first I thought it was okay and I am seeing things, but it is definitely there. I contacted Google again today and they are sending me yet another phone. This is ridiculious. Why is Google/LG not QC-ing these devices?!

It is a shame, because I love everything else about the phone...
[Google Pixel 2 XL Questions & Answers] a103:
That is ridiculous especially when you're spending $900+. I've cancelled my Pixel 2XL order and ordered Pixel 2 instead. Can't use my 4.5 years old Galaxy S4 anymore :(
[Google Pixel 2 XL Questions & Answers] hakaida:
http://www.imeipro.info/check_lg.html

Enter your imei code on this page and it will tell you the build date. Mine was built on oct 17, so the factory is still pumping out bad models.

I had no problem getting an RMA for my phone. The girl on the phone didn't put up a fight about it at all and kept thanking me for being a google customer. From talking to her I thought that most people asked for a return of their money instead of asking for a replacement phone. She was really happy that I was sticking with google. All I said was that my blue tint was far worse than two of my friends pixels and she started the return process. I don't know if I will get the same easy RMA process a third time if I get another phone with bad screen.
[Google Pixel 2 XL Questions & Answers] jrgalioto:
I just got the update pushed with the more saturated colors. I can definitely see the difference.
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
I'm amazed they're even sending you out that many RMA's. Wonder how many devices you will end up going through before you find one that is personally acceptable. Perfectly uniform panels are pretty hard to get and with this panel.... Good luck keeping your sanity!

-----------------------------------------------------------------

Editing post as not to double post. I feel that pictures also really exacerbate the level of blue. I have a very early batch made and shipped in late September. My display is at about 40% brightness w/ adaptive on and there's barely any blue in person. After taking a picture with my Pixel C it looks 4-5x worse.
[Google Pixel 2 XL Questions & Answers] stumpy352:
Actually, multitasking on the iPhone x is quite fast and easy. You just swipe left or right from the bottom of the screen. To access the full task switcher card view, you swipe up to the middle & hold for a split second and swipe sideways through your cards. I know it's not the same as tapping a button, but if you're switching between 2 apps constantly, it's just swipe left or right.

I had some good play time with the x today, and as much as I don't like apple or their software, I gotta say, that is one very nice piece of hardware.
[Google Pixel 2 XL Questions & Answers] whyme45125:
Most of us have the exact opposite problem. The blue doesn't show up as bad in pics as it is in person.
[Google Pixel 2 XL Questions & Answers] blcklab:
At least our phones work in the cold (hopefully)

---

"Winter is coming: iPhone X screen might ‘freeze’ in cold weather, but Apple is fixing it"
[Google Pixel 2 XL Questions & Answers] quickstang:
I think you're past the sign Google is giving you to move on. That's ridiculous. Ain't nobody got time for that. 4 phones. Lol. You must have patience.

Time to move on to better things...
[Google Pixel 2 XL Questions & Answers] skip24ftlb:
I'd be asking for some pixel buds as compensation.......at the very least !!!
[Google Pixel 2 XL Questions & Answers] :
I returned my 3rd yesterday and called it quits. On the bright side my Home Mini arrived today and Google said keep it because it's a promo.
[Google Pixel 2 XL Questions & Answers] EeZeEpEe:
I stuck with my 1st and only one and got over the screen in a week.
[Google Pixel 2 XL Questions & Answers] :
I tried hard but the biggest issue was reading in a dim lit room and missed touches. If it wasn't for the sub par screen I would have loved this phone.
[Google Pixel 2 XL Questions & Answers] EeZeEpEe:
Yeah the black smearing it pretty bad. It looks crazy when I'm scrolling through pics on Instagram and looks like people's hair is running. LOL. Taps have been good though for me.
[Google Pixel 2 XL Questions & Answers] rsbenedict:
I guess I've been lucky. I haven't had any of the issues and my blue tint is minimal. I was watching UrAvgConsumer this morning on YouTube and was thinking to myself, this is a great screen. The colors popped and were contrasty.
[Google Pixel 2 XL Questions & Answers] mezman:
Lucky you!
[Google Pixel 2 XL Questions & Answers] Pecata:
What can I say...I really like the phone otherwise. I am hoping that this would be the last replacement.
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
Yeah the black smear and viewing of dark scenes can be quite abysmal. If I'm in a dark room I just turn off adaptive brightness and that gives me more than enough visibility.

I hope so for your sake, but I have a feeling you'll be saying device #5 incoming.
[Google Pixel 2 XL Questions & Answers] hakaida:
My 2nd phone is much better. I still see blue, but it's not the royal blue like the first phone. This one is more like an icy blue so it's ok I guess. I know I shouldn't say that about a friggin phone thats nearly one rack. And the fingerprint sensor is also much better on the 2nd one. It even works with a slightly sweaty finger. I'll keep this phone, but will almost 100% upgrade next year. If I didn't dislike ios so much, I'd be all over the ipx. I think it's so stupid that ios cant clear cache and the only way to kinda do so is by deleting and re-installing the app. I wish oreo would let us do bulk cache deletes too.
[Google Pixel 2 XL Questions & Answers] NWTSCL:
All oled screens will have some blue.
[Google Pixel 2 XL Questions & Answers] shizat63:
My XL is going back today. Apparently I have one of the 'bad' pOLED displays.

I could not care less about the saturation or whatever. And it's not just the blue shift on mine. The red and yellows that appear unless you are looking dead center ruin the experience.

This is not acceptable for $850+ device. The IPS LCD on my 2 yr old LG V10 is vastly superior to the Pixel 2 XL.

The quality control issue is real, and the denials by Google are sad. Here are two side by side from the other thread:

https://i.imgur.com/JqqlMpJ.jpg

https://i.imgur.com/TPLtMLo.jpg

https://i.imgur.com/uLRSI1G.jpg
[Google Pixel 2 XL Questions & Answers] blcklab:
iPhone X has it's own screen issues one of which mught be hardware. Awesome device as well though however I prefer fingerprint scanner
[Google Pixel 2 XL Questions & Answers] 26kick:
Cool, thanks. Mine was built October 26. I'm gonna wait till next week to see if I get the update and then decide.
[Google Pixel 2 XL Questions & Answers] Ghisy:
Is there any chance Google will fix the display issues down the line? I can't believe they botched this device so much! Everything else seems awesome on the phone. *sigh*
[Google Pixel 2 XL Questions & Answers] Pecata:
I have the same issue. My fourth device is coming this Monday. My very first one was great, as far as colors, however it had a defective pixel on the screen and it was showing black, but it stayed red instead. Since then I am getting devices that have screen issues...half of them is pinkish, half yellowish - I have no idea what google is doing but this is unacceptable.
[Google Pixel 2 XL Questions & Answers] kitakami:
Does recently manufactured Pixel 2XL has better screen quality? I'm considering between Pixel 2 & 2XL
[Google Pixel 2 XL Questions & Answers] Pecata:
In my experience, no.
[Google Pixel 2 XL Questions & Answers] kitakami:
Thankyou. It's kinda Russian Roulette.
[Google Pixel 2 XL Questions & Answers] MarcianoS:
A question for those of you who are experienced with Google's return process. Is it the case that one can return the device within the 14-day window, no questions asked? This is how I understand this:

https://support.google.com/store/answer/2411741?hl=en

However, some earlier posts described having to fight to get Google CS to issue an RMA. So, what gives? Thanks!

(Background: after cancelling my order twice, I decided to bite the bullet and place a third order, which I do not plan on cancelling this time. There are just no clearly better flagship options, in my view. But I am really worried!)
[Google Pixel 2 XL Questions & Answers] shizat63:
Yes within 14 days of you receiving the Pixel, they will accept a return no questions asked.

Afterward they increased the warranty to 2 years. But they have been very reluctant to accept a return for a 'defective screen'.
[Google Pixel 2 XL Questions & Answers] Didgedeem:
Apologies if this has already been asked but what will Google be doing with all the defective 2 XL handsets?

I sincerely hope they don't checked them over, consider them ok and then send them back out as new!

Do they offer refurbished phones anywhere?

I have ordered and cancelled 4 times now lol And although i desparately want one I have finally decided to wait a few weeks / months until they finally sort out their QC problems. Hopefully then feel i will feel more confident that my 899 GBP gets spent on a quality item that I won't feel nervous about booting up for the first time.
[Google Pixel 2 XL Questions & Answers] shizat63:
That's precisely what Google does. If the screen is not scratched, they turn around and ship it to the next guy in line.
[Google Pixel 2 XL Questions & Answers] draiken78:
If you want to straight up return it, you will have no problem. If you want them to send you a replacement, that's when you have to prove your device has a problem first.
[Google Pixel 2 XL Questions & Answers] Didgedeem:
Hmmmm that doesn't sit well with me , all the more reason to wait for the dust to settle for a while.
[Google Pixel 2 XL Questions & Answers] NWTSCL:
That is fraud. Can you prove your claim?
[Google Pixel 2 XL Questions & Answers] davidstjohn1:
They absolutely cannot do that... They cannot sell an item in listed as new and it be used in any way shape or form it has to be considered refurbished by law.
[Google Pixel 2 XL Questions & Answers] shizat63:
If you RMA a 'defective' Pixel that you've had for 15+ days, they aren't sending you a brand new one.
[Google Pixel 2 XL Questions & Answers] draiken78:
My RMA they sent me was brand new, unless between the October 28th date it was built and November 7th they managed to send it to someone else, had them return it, and then sent it to me.
[Google Pixel 2 XL Questions & Answers] Wbroshea:
That's not the same a selling a new one. I doubt their rma process states they will send you a new device, but rather they can fix or provide a similar device that corrects the covered fault.
[Google Pixel 2 XL Questions & Answers] beezar:
Yes you can return it within 15 calendar days no matter what. They will ask you why you are returning it in a multiple choice question as per routine, but they will accept it.

People fighting with CS to get a replacement are either outside the return window or are trying to get a replacement under warranty (eg: so they keep their Google home mini promo or can't lay out another thousand bucks waiting for a reorder)
[Google Pixel 2 XL Questions & Answers] jimv1983:
I just hit the 3 week mark with my Pixel 2 XL. My assessment:

1. I do have the blue tint but it's not bad. After about a week I stopped fussing about it and looking for it and I just started using my phone normally and I hardly ever see it. When I do see it it doesn't really bother me.

2. I do have the SLIGHTEST uniformity issue that only shows at 6-7% brightness on a very dark gray screen. I NEVER see it unless I look for it.

3. When I first got the phone I did think the colors were a little dull but they were mostly good. With the November update and boosted mode (which I think is a bit more saturated than the previous "Vivid" mode) I am very happy.

4. After 21 days and probably 120 hours screen on time I have no burn in.

After 3 weeks I am very happy. The blue shift is no where near a deal breaker for an otherwise awesome phone.
[Google Pixel 2 XL Questions & Answers] dh46:
Display "grainyness"?

Does anyone have a pixel 2 xl that on a white screen doesn't look cloudy? I even notice in pictures, its just not crisp. On a white screen with moderate to low brightness the screen looks dirty. Looking for feedback as I will have to send mine back asap to still be in the return policy.
[Google Pixel 2 XL Questions & Answers] Ceros007:
What about the black smearing and black crush problems?
[Google Pixel 2 XL Questions & Answers] Az Biker:
Nov Update.

Last night I adb the Nov stock image, and rooted (Magisk) my 2 XL...

The new color options "boosted, Natural (the original color scheme) and Saturated" is now available...

With this set to "Saturated" the display looks nearly identical to my 6P using Ex Kernel Manager (advanced color control), meaning it is WAY better than the original "washed out" look.

If you were a fan of the more natural color that originally came with the 2 XL, that option remains.

Now that I have the Nov image with all the updates, and I'm rooted, I'm not in a rush to get a cust Rom!

Of course once TWRP is stable I'll flash it, and when cust roms are avail I'll flash them too.

But this update really makes the 2 XL a diff phone than I've had for the last 3 weeks, and I haven't even flashed a cust kernel yet! (which should make it even more betterer)

If you're on the fence with the color, BT, speaker issues, the Nov update should remove all those concerns!

It'll take a few days, but once I get the 2 XL set up, I'm going to do some side by sides of the colors, and a video on how fast the 2 XL is compared to my new-ish 6P.
[Google Pixel 2 XL Questions & Answers] oneandroidnut:
no blue tint???
[Google Pixel 2 XL Questions & Answers] KennyG123:
Agree with this!!! I am a super happy camper with the new color modes...being an old Sammy user have chosen saturated mode and everything is so beautiful...like the 6P was. I have seen no burn-in and there will be no cure for the blue tint but easy fix is not to look at white screens from an angle and black out everything. I love the touch sensitivity and feel of the display too!

I am still BL locked and unrooted. With Substratum Andromeda have all the modifications I need!
[Google Pixel 2 XL Questions & Answers] Az Biker:
Mine didn't have a big blue tint issue.

I mean, when viewed at really sharp angles there is some blue, but it's the same on my 6P under same conditions, and you gotta have a solid white background and an aggressive viewing angle.

Honestly, I've never "noticed the blue tint just because I'm never on a solid white screen.

Hope that helps.
[Google Pixel 2 XL Questions & Answers] smallsmx301:
What issues with the fingerprint scanner were you having? Mine unlocks just fine but swiping gesture is hit or miss
[Google Pixel 2 XL Questions & Answers] Hereisphilly:
I'll post this in here as well as in the q&a thread, but I've found some more direct comparisons

Has anyone noticed that the image rendering on this device is noticeably worse? Things like thumbnails and images shown in g+, FB things like that

This is a screenshot from my OG pixel XL

And this is from the XL 2

If you look at the detail in the tattoos its very clear that the XL 2 is noticeably worse
[Google Pixel 2 XL Questions & Answers] Nitemare3219:
Until I see a phone that doesn't have a grainy/dirty screen, it's dead to me. This image exaggerates the issue, but clearly shows the problem is there.

https://arstechnica.com/gadgets/201...view-the-best-android-phone-you-can-buy/2/#h3
[Google Pixel 2 XL Questions & Answers] Nephilim:
You're in luck then. Saturday I called Verizon to rma my device due to slight burn-in. I received my replacement yesterday. Google must have had LG revise the displays or did something to tweak them because this new 2 XL I received is 100x better than the previous display. Color shift is almost non-existent, as in, it's about as prominent as the S8/Note 8 now, the gray uniform is perfect, actually better than the regular Pixel 2 because it's not so saturated in red. The contrast is much more bold meaning that the display just looks way more vibrant without having to use that oversaturated mode they added. Basically, I was content with the first 2 XL I received but this one is gorgeous. You can take this as opinion if you like, I'm not trying to claim all displays will be this good but the difference is night and day when I hold the old phone and the replacement next to each other.

Also, they sent me an unlocked Google Store version as a replacement :victory:
[Google Pixel 2 XL Questions & Answers] Nitemare3219:
Gray uniformity and graininess/dirty screen effect/panel noise might be considered 2 different things. My 2 XL had a uniform gray screen at any brightness (no mismatched dark/light areas), but as pictured in the Arstecnica unit, had graininess all over at any brightness and every color. It seriously looked like a noisy photo filter was applied over the display. Like a really noisy night time photo. It actually made my photos taken with the phone look noisy, even in broad daylight (when viewed on the phone). Was that an improved area as well, or have you not noticed this issue in either of your devices?
[Google Pixel 2 XL Questions & Answers] EeZeEpEe:
It's definitely in every app? I ask because Google+ does have a conserve data usage option that would affect image quality if turned on.
[Google Pixel 2 XL Questions & Answers] Hereisphilly:
Yep, it's in every app

I checked that toggle in g+ when I was hunting round for settings and it's definitely off
[Google Pixel 2 XL Questions & Answers] Nephilim:
Absolutely, although I didn't really have the graininess on my original device unless I turned the brightness to zero and looked at a white/gray screen. The display on this replacement just seems way more crisp and clear. Taking photos would not do it justice because depending on the lighting you will still get artifacting which leads to inaccurate representation.
[Google Pixel 2 XL Questions & Answers] EeZeEpEe:
How about the data saver option in the system settings? It's under data usage.
[Google Pixel 2 XL Questions & Answers] Hereisphilly:
Also off on both devices
[Google Pixel 2 XL Questions & Answers] EeZeEpEe:
Yeah don't think that would affect image quality anyways.
[Google Pixel 2 XL Questions & Answers] jimv1983:
I haven't noticed the black smearing at all. I have seen a bit of black crush but only at really now brightness.
[Google Pixel 2 XL Questions & Answers] iamjimmy:
Could you please provide the manufacturing date of your device?
[Google Pixel 2 XL Questions & Answers] Nephilim:
I would if the imei site actually worked for me, which unfortunately it doesn't. If you can link me to a site that gives product build date that would be awesome because I'm curious as well.
[Google Pixel 2 XL Questions & Answers] :
This one doesn't work? I am curious of your build date too because I have Google credit I need to spend at the Google Store.
[Google Pixel 2 XL Questions & Answers] Ghisy:
You lucky duck!! Your post really makes me want to buy one but this lottery, ugh. I also wonder if anyone in Europe got a screen as good as yours...