yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Questions & Answers] eep2378:
When looking in display settings I did see a toggle for vivid, not entirely sure what it does/changes with regard to the display.

---------- Post added at 07:14 PM ---------- Previous post was at 07:08 PM ----------

Exactly. I have a Pioneer Kuro plasma that's been ISF calibrated. Extremely accurate (real grass) picture. That's what I'm used too. Even on my S8 I don't use the vivid setting.
[Google Pixel 2 XL Questions & Answers] cwalker0906:
Real life looks washed out to a fake ass Samsung screen...I remember my wife playing candy crush on her note, it was so saturated it all bled into each other. While their screens are good, the calibration sucks and should not ever be used to compare color accuracy....ever
[Google Pixel 2 XL Questions & Answers] cryppie:
Stopped in the vzw store tonight to get a first look at the P2 xl. I can confirm the display looks horrible. No whites - just a blueish haze. Reds are more gray than red. P2 looked a little better than the P2 XL but not much. The vzw associate said the phone is in a demo mode and locked down so it could be a missing setting. I'm not sure how a setting would affect the display that much but I can only hope it did. Oh, and couldn't get to dev settings.

I will absolutely return this phone if it is even half as bad as I saw tonight. Yes, it was that bad. I have a hard time believing a lot of people on here but this time they were exactly right when reporting a washed-out looking screen. I only wish I would have waited to buy accessories.

I can agree the Samsung's are very vivid but in my opinion they looked 1000% better than the XL.

I took some photo's of it and some other phones to compare and also some of the settings (attached). I have more but can only attach 4.
[Google Pixel 2 XL Questions & Answers] cwalker0906:
Based on those pics I would say something is wrong with that phone...looks nothing like the screen I have seen on a dozens other videos or pics
[Google Pixel 2 XL Questions & Answers] NICEGYPT:
I went to two vzw stores today and both of them for sure had a bad screen. colors are very dull no white, even my wife the min she saw me holding it in my hand she said this phone is so dark. Too much black and blue as a result, I canceled my order the min I got into the house. The max I pay for this phone is $750 not almost $1k... Good Luck y'all.
[Google Pixel 2 XL Questions & Answers] dmb219:
I agree, I've not seen the phone in person yet but have seen videos and pics, none of which looked anything like that. I should get a first hand look next week. I find it hard to believe Google is selling a phone with a display that looks that bad.
[Google Pixel 2 XL Questions & Answers] cwalker0906:
The pics show two different demo apps....something is set wrong, it will not ship like that
[Google Pixel 2 XL Questions & Answers] dmb219:
I noticed that.
[Google Pixel 2 XL Questions & Answers] cryppie:
I may be reaching here but maybe the demo app or a "retail demo mode" is configured to prevent screen burn-in and not all stores have or had it in demo? I know I read where a user could get to dev settings in the store and confirmed bl is locked so that would tell me at least that one was not in demo mode. If this is the case then Google better address it with Verizon quickly because they are probably losing orders after people see the display. If it's not the case and the display just "is what it is" then they are going to have a flood of returns.

I know Thursday is either going to be a very good day or a very bad one for me..

I've added the pics of other phones to compare to my earlier pics of the pixels.
[Google Pixel 2 XL Questions & Answers] dmb219:
Not sure what's up with the low quality displays people are seeing. You are right, it's giving the phone a bad rap. I'm going to wait until I see the phone that I ordered. I'm gonna take it out of the box and turn it on and I'm pretty sure it's gonna be awesome. We'll see next week. :)
[Google Pixel 2 XL Questions & Answers] mkouk:
Not again! Lots of Nexus 6Ps had issues of uniformity the first few months where one section of the screen was a lot darker than the other side. I had to return 4 devices to get one that had a decent enough screen that didn't annoy me. I hope this is not a repeat of that; especially considering the Pixel XL 2 is double the price of the Nexus 6P.
[Google Pixel 2 XL Questions & Answers] mrjaydee82:
Man.....I wish I never went through this thread. I ordered 2 Pixel XL 2s one for my wife and 1 for I. After reading everything in here.... I ain't gonna lie it put knots in my stomach. I really hope it's because in demo mode and colors are different to prevent burn in, but to me...doesn't make sense to do that because you're just going to turn customers away. I plan on going to Verizon to check them out today but I really hope I'm not disappointed

*If it looks just as good as my pixel XL 2 I'll be happy
[Google Pixel 2 XL Questions & Answers] turbo23:
Overnight I see this thread is blowing up with bad news. I am going to a verizon store today to discuss this screen issue. If they are unable to take the phone out of demo mode to show me how it functions normally, I'm out.
[Google Pixel 2 XL Questions & Answers] mrjaydee82:
Doesn't look bad screenshot side by side next to an iPhone 8+ from a YouTube Video
[Google Pixel 2 XL Questions & Answers] Badger50:
As the ol saying goes..Believe half of what you see (unless you've seen it for yourself) and little of what you've heard! I've got one on order too. If it's bad, I'll send it back, if not, then all is well. It's only a phone after all. Many more things in life to enjoy or worry about when it's all said and done :good:
[Google Pixel 2 XL Questions & Answers] SlimJ87D:
Terror on forums spread pretty quick. And sadly, on tech forums, we tech people are the socially obsessive kind, hehe.

But seriously, all the side by side comparison videos I've seen with other phones, none of them seem to have this kind of issue.
[Google Pixel 2 XL Questions & Answers] mrjaydee82:
You're exactly correct
[Google Pixel 2 XL Questions & Answers] galaxys:
It's Verizon store setup, not the Google pixel XL 2... Don't worry peeps, it will be an awesome device!
[Google Pixel 2 XL Questions & Answers] davidstjohn1:
The 3rd party Verizon stores don't even carry the newer phones for display. I wish i could see one but I'll just have to wait.
[Google Pixel 2 XL Questions & Answers] Itachisasuke:
I am curious on how the deal is struck between Google and LG, i.e. do they buy the components up front for the entire production or do they do Lot Purchases.

Either way my PANDA isn't supposed to ship until November 20th so I'm hoping we get some kind of official statement but I'm really starting to question LGs QA/QC on subcontracted work. I'm not looking forward to the multiple RMA process like I've had with my 2 Nexus 5Xs.
[Google Pixel 2 XL Questions & Answers] MarcianoS:
Ars Technica's Ron Amadeo also complains about burn-in:

https://arstechnica.com/gadgets/201...gating-reports-of-pixel-2-xl-display-burn-in/

I really hope Google steps up to the plate now.
[Google Pixel 2 XL Questions & Answers] thacounty:
That's a good question. I think I remember seeing that Google had purchased a large stock upfront. Which could be a reason QC was poor. If they were taking them in batches, they could (theoretically) switch anytime and avoid this debacle after the issue was caught.
[Google Pixel 2 XL Questions & Answers] whyme45125:
I read that google paid almost a billion dollars to help push LG's phone screen oled division here's a quote:

The investment would be strategic and not merely a purchase order because the firm is keen to develop OLED panels for future Google Pixel smartphones. That, it said, would reduce Google’s reliance on suppliers like Samsung Display, a sister company of rival Samsung that works on Apple’s iPhones, and allow it to introduce a curved display on future Pixel models.
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Fuuuuu, don't know what to do. My order was supposed to ship yesterday(so probably today) and I am very tempted to cancel it and either go for the Pixel 2 or just sit this one out with my OG XL. What does the hive mind think?
[Google Pixel 2 XL Questions & Answers] rsbenedict:
Get it. Test it out for yourself. RMA it if it's not to your standards. Or use warranty to get a new one if they find out there are real problems. I saw the screen up front and it's looks great.
[Google Pixel 2 XL Questions & Answers] whyme45125:
spoke with verizon this morning, they honor a 14 day return period for each device received meaning they'll send you new units til google's blue in the face. I may just do that IF it's that bad. I told them every 10-12 days I will rma the device until google does something about it, also told him verizon needs to push google to make it right and acknowledge there's an issue and that they'll make good for the owners and pre orderers. Verizon has leverage over google, they could threaten to drop them as their only carrier.....make them do the right thing. We'll see what happens, but as stated I'll live with it and hope for recall or replacement down the road.
[Google Pixel 2 XL Questions & Answers] Hitman3984:
Reps don't exactly have the ear of the people to "pressure Google"
[Google Pixel 2 XL Questions & Answers] vektorious:
I honestly think this may be image retention more so than burn in. Using the test in the news article yesterday the burn in looked very obvious (I had been using the phone with screen on pretty heavily yesterday) This morning though I went straight to the test when I woke up and it was barely discernible. I also noticed that if I drag something over those pixels that it causes the supposed burn in of the nav bar icons to fade away. This reminds me of my LG TV which has image retention. For example, on my TV if I watch TLC for a couple hours and than go on my xbox right after which has a grey background on the dashboard I can see the outline of the TLC logo. It goes away though in like 30 minutes of normal usage. This is typical of OLED displays. I am leaning more towards this being image retention than burn-in and that is the reason why. I made a video to demonstrate the fact that the burn in fades with time/turning those pixels on and off. If it was actually burn in, the level of it would never change - it would just get worse over time if anything. Take a look at the 4K video I made showing this :

https://youtu.be/THkkkL6n2WA
[Google Pixel 2 XL Questions & Answers] davidstjohn1:
Even though I have a Verizon pixel 2XL I called up Google they sent me a shipping label for the screen burn-in they are going to take my phone and give me a phone from them 5 business days they said they are aware of this issue and working on it the engineers are working hard on both the blue tinted screen the washed-out colors and the screen burn-in and they are definitely aware of this. They also told me they are not going to give me a Verizon version phone they're going to give me one of theirs which I think by what the guy was saying he feels is better quality.
[Google Pixel 2 XL Questions & Answers] whyme45125:
So it's now confirmed if you purchased verizon and need/want unlocked bl you can get it straight from google themselves, if you have the burn in issue.?!

Either way I'm glad they're seriously digging into these issues and going to fix them or make it right in the end, makes me feel even better.:good:
[Google Pixel 2 XL Questions & Answers] robn30:
Those are some valid points about how the device was being used. If in fact it is reported that this occurs with the brightness set to Auto, then it's still a big concern to me. I actually didn't realize OLED panels suffered from burn in, I thought that was reserved for old plasma displays of years ago. I'm gonna check my old Galaxy S4 that has been in use for nearly 4 years now. I used it for a few and now my mom has been using it for another 2 years. If that AMOLED panel shows no signs of burn in then that may allow me to rest easier and eventually buy the Pixel 2 XL. I'm still gonna wait cause my mom is going to get my MXPE, and if the Pixel 2 XL truly does have a crappy OLED panel, I would then be stuck using the GS4 until a replacement arrived. I don't think I could handle that. I'll give it a few months to see how things shake out. Who knows maybe they'll run a special during Christmas or something and I can get it cheaper than the ridiculous price tag it is at right now. Having the money isn't the issue, but spending it on a phone that's the price of a darn good ultrabook is a little difficult to do.
[Google Pixel 2 XL Questions & Answers] davidstjohn1:
Exactly and I kept asking questions like if I get another phone and it has the screen burn-in issue then what? I was told that Google would take care of me no matter what and it would be escalated we'll see I don't know yet I'm going to give it a shot I'm going to get in unlocked phone now which is great
[Google Pixel 2 XL Questions & Answers] gaw316:
My panel has slight burn in... I'm debating waiting on sending it back hoping they significant changes to the panels based on all the negative feedback. Getting a warranty replacement now I'd just encounter the same problems with a new unit, would i not?
[Google Pixel 2 XL Questions & Answers] turbo23:
My wife and I both use the classic Nexus 6's and screen burn-in is a real thing. We run an app to fix it, every night for an hour or so. If we forget to flip our phones over...it looks like a disco or concert and it freaks the dogs out. So far it keeps the burn-in to a minimum. I am still really not liking what is coming out about the P2XL and my order is still (tentatively) on.
[Google Pixel 2 XL Questions & Answers] davidstjohn1:
Yeah as a matter of fact the Google representative told me there is a chance I could get one that would have a bad panel for the screen burn-in as well in other words it can happen again. The only plus side for this is I'm going to get a pure Google phone with an unlocked bootloader
[Google Pixel 2 XL Questions & Answers] benrees21:
Out of interest, what case you got? Thanks. I'm glad Google are looking into the issues, I have faith that by the time I get mine (Nov 15th) all will be good!!
[Google Pixel 2 XL Questions & Answers] Redrockzz:
I think the same. I will get mine also on 15th November in Germany. Maybe everything is good until then :)
[Google Pixel 2 XL Questions & Answers] gaw316:
Got it. That makes sense. Not bad thinking then :).

I actually love this phone... The colors don't bother me, the blue tint, the look and feel... But burn in eats at my soul. It always has with AMOLED panels. Usually I'm quick to hide the nav bar in an effort to reduce the risk of burn in, but for whatever reason I didn't do it right away with this phone. I literally thought, "a week using it pure stock shouldn't hurt." It shouldn't have hurt... Which is a little disconcerting.

I remember wayyyyy back HTC had to change the Incredible's screen from an AMOLED panel to LCD because of burn in. I wonder if Google will follow suit and switch to AMOLED, or pressure LG to create a new batch of higher quality panels.
[Google Pixel 2 XL Questions & Answers] davidstjohn1:
That's some good questions you have I'm pretty sure that all the panels made the date have this issue I'm willing to bet you. It might come down to them having to replace the panel to a higher quality LG going to have to put out some better quality if they're going to make it this is going to be a huge black mark for them.
[Google Pixel 2 XL Questions & Answers] rsbenedict:
I just tested my Pixel XL Original with Samsung Amoled Panel and it has the burn-in too. It's a year old, so I don't know when it happened, but it's there and I would never have noticed it without putting an all gray image on my screen. It has it where the navigation and where the status bar is.
[Google Pixel 2 XL Questions & Answers] vektorious:
I have the Caseology Parralax. Its the first case I slap on any of my devices. Its solid every time and not too thick. Looks nice and has a good grip as well.
[Google Pixel 2 XL Questions & Answers] blcklab:
What do ya know? Based on your post I checked my pixel and there it is too. Hmm. Can't say it really bothers me not do I know if it's burn in or image retention.
[Google Pixel 2 XL Questions & Answers] sdelcegno:
My note 2-3-4 -7 and Nexus 6p pixel XL 1 and Galaxy 7 all have burn in. It's part of oled.

---------- Post added at 08:48 PM ---------- Previous post was at 08:46 PM ----------

Wait six months then send it back. If it's bad panels it will take a while to fix.
[Google Pixel 2 XL Questions & Answers] rsbenedict:
My point is that I wouldn't have ever noticed it if I didn't make my screen all gray. And who does that? It does suck if it truly is burn in and it happens as early as a week or two, but it's not something I've noticed in all my years with AMOLED screens. I've had Galaxy Devices and others with OLED screens.
[Google Pixel 2 XL Questions & Answers] blcklab:
Probably more appropriate for a different thread. But anyhow. Usually I get Spigen cases but there's isn't out yet. I ordered the Parallax and the frontier. Is the frontier much bulkier if you know?
[Google Pixel 2 XL Questions & Answers] blazinazn:
https://xdaforums.com/pixel-2-xl/accessories/google-pixel-2-xl-t3684333
[Google Pixel 2 XL Questions & Answers] benrees21:
How weird, that's the case I've had sitting indoors for a week now waiting for my pixel 2 XL to go in it!! Very happy I went with it now!! Thank you.

Back to the topic, yea I think we should just chill out a bit, I'm sure Google will get it sorted with LG and people can get replacements etc. [emoji106]
[Google Pixel 2 XL Questions & Answers] sirlinux03:
I got my Pixel XL, as a replacement for my Nexus 6P, less than a month ago and it has the "burn" buttons and I just noticed that using the gray photo. So it hasn't bother me at all. If it wasn't for all this media thing I wouldn't notice it ever. My point is, this "burn" thing is stupid. You only see it on that gray background.
[Google Pixel 2 XL Questions & Answers] Badger50:
The sky is falling....the sky is falling!! Wolf....wolf!! Talk about drama...sheesh! :laugh:
[Google Pixel 2 XL Questions & Answers] biggiestuff:
Yeah mine has it as well. It's not like i'm going to be staring at a solid colored picture on a regular basis, and I'm betting that's what OLED makers are betting on as well. YOu know the part that does make me mad? I started going caseless on my pixel XL and I forgot about all the reviews about the back glass being a scratch magnet. Needless to say my nearly 1 year perfect back glass is no longer perfect. Anyone know what glass they use on the back of teh pixel XL 2? UH-OH...did i just start glass-gate? hahahaa
[Google Pixel 2 XL Questions & Answers] meboy:
If your replacement has the burn in issue...

They will send you a replacement that has the burn in issue..

That's such a relief..

I think the rules change if you take the replacement.

It gets much harder to ask for your money back.

That and they keep greater profits by replacing than refunding.

If things are looking like a widespread hardware issue. The smart thing to do is request your money back right away, the first time.
[Google Pixel 2 XL Questions & Answers] rsbenedict:
Exactly!
[Google Pixel 2 XL Questions & Answers] NOSTALGIA:
imho this burn in issue is not a big deal. had it on my s3, nexus 6
[Google Pixel 2 XL Questions & Answers] Shuthefrontdoor:
I've never had burn in or image retention in the years Ive had Samsungs amoleds, im unsure why everyone here is so accepting of it.
[Google Pixel 2 XL Questions & Answers] rsbenedict:
Have you ever tested your phones? I would have said the same thing until I tested mine. It's not noticeable under normal use and even with the gray screen, it's not extremely noticeable.
[Google Pixel 2 XL Questions & Answers] cwalker0906:
Cause I usually don't sit in the dark looking at a grey screen, if you did you would have noticed it on your prized Samsungs
[Google Pixel 2 XL Questions & Answers] rsbenedict:
I just checked my Samsung Tab S2 and it's there as well. I've had that for at least two years with light usage. (I prefer my iPad or Pixel C).
[Google Pixel 2 XL Questions & Answers] stumpy352:
I have an LG g6 at the moment which has a beautiful LCD screen & always on display. Never noticed any hit to the battery life.
[Google Pixel 2 XL Questions & Answers] coolsilver:
Is there any correlation with level of brightness? I always ran AMOLED screens pretty low to save battery and never had burn in or ghosting. Wondering for those who have theirs already if the OLED is worse when half or greater brightness
[Google Pixel 2 XL Questions & Answers] ProAm500:
Did you pay $1000 for either of those phones?
[Google Pixel 2 XL Questions & Answers] rsbenedict:
I have it on my Pixel XL. I paid nearly $1000 for it last year.
[Google Pixel 2 XL Questions & Answers] Shuthefrontdoor:
Perhaps, but a yr old phone is totally understandable, shouldn't be in a week, I even tested my current note 8 and it's few months old without any burn in/ image retention
[Google Pixel 2 XL Questions & Answers] sirlinux03:
Men unless you plan to staring at a gray photo like a weirdo, " hey yo look at this burned in my screen" you will never see it regardless $1000 or a $2 phone. It is just non sense. Like people canceling the orders, smh. I mean if that's is an issue then go and buy a bloated loaded Samsung and live with that. I can live perfectly with the pixel 2 XL. I have never and I will never be staring at a gray screen. I have better stuff to do.
[Google Pixel 2 XL Questions & Answers] ProAm500:
After a week of usage?
[Google Pixel 2 XL Questions & Answers] dbrohrer:
Ha. Everyone keeps bringing up the price as if it's a magical number. If you pay almost $1k the phone should have a good screen, or a micro SD, or headphone jack, etc. The Nexus 6 was crazy expensive when it came out. It had a flagship price.

Understand that money and phone preferences differ. $1k might be nothing to him. Or maybe he will only keep the phone for 6 months so who cares if it has burn in? Or maybe every single issue has been blown way out of proportion? Consider that all these tech articles make money by the click. Stoking the fire is really good for business.

The phone has a flaw. There are other phones or there that have a better screen. Period. IMO the pixel 2 and 2xl smoke every other phone on the market right now for every other reason (screw dac and headphone jack). Like it's not even close. It would be even better if the 2xl screen was good, but it's not. Get over it and decide if the benefits outweigh the opportunity cost.

For me it does... Sort of. It's pixel 2 and giant bezels for me this year. I ordered both and I really liked the pixel 2 5".
[Google Pixel 2 XL Questions & Answers] meboy:
They don't want to be wrong. They want to justify their feelings by ignoring logic.

Just tested my S6 and it's perfect.

But I will say that some people are brightness lovers (I'm not) and that will make a huge difference.

Most OLED owners use dark themes as much as possible to reduce battery life and because it looks better.

So yes there are a lot of times people should be looking at gray or black backgrounds and it would be noticeable if it's really bad.

(Like this XDA app.. Some people just can't put 2 and 2 together)
[Google Pixel 2 XL Questions & Answers] rsbenedict:
Don't know. Never checked before now. The point is if it were there, I didn't notice. And I still wouldn't know it was there if I didn't actually take time to download the gray image and look for it. It's a non-issue. It's probably more retention than burn-in, but if it's the latter, get a replacement, if you even notice without looking for it.
[Google Pixel 2 XL Questions & Answers] meboy:
Let's put this into some other perspectives.

Let's say the grocery store has been selling you ground beef that is actually rat but you never noticed before and of course you don't check.

Is that okay?

The car you bought doesn't meet safety standards. They lied and hid the truth about the results. It drives like a normal car, you never noticed, you've never been in an accident, yet.