yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Questions & Answers] dorkboy69:
My screen has a slight blue tint that I could live with but it has bad touch response on the right side and the left bottom. If I try to scroll a page on the right it does not scroll untill my thumb is halfway of the screen if I start at the bottom. Called and am in the process of RMA now.
[Google Pixel 2 XL Questions & Answers] haevolution:
My screen was ok not pleased with the blue shift and the non-vivid colors even though I thought I could handle it. Add lack of root, potential burn-in, high cost and the result is returning back to Google. I might buy it again down the road if they address the many issues this phone has otherwise my OG XL is just fine as is.
[Google Pixel 2 XL Questions & Answers] Az Biker:
DOOO EEEEET!
[Google Pixel 2 XL Questions & Answers] rsbenedict:
Lack of root. It's not even been 10 days. LOL
[Google Pixel 2 XL Questions & Answers] Shuthefrontdoor:
Ok guys I finally got my pixel 2 XL today. I was expecting a **** ass phone to send back immediately​. I'm not sure if it's just my phone but the blue shift isn't a big deal at all. Maybe mines is less severe than others but it doesn't bother me the slightest. As far as colors, yes it's more muted but not in an offending way. The whites aren't as white as my note 8 but can only tell if your comparing side by side, even the blue shift side by side with note 8 yes you can see the difference, as the note 8 exhibits blue shift ever so slightly, and the pixel shows more but again doesn't bother me for some reason. If I never knew to look for it I probably would of never thought twice about it. I don't see any graininess or anything. But now we'll see about that burn in/image retention. As that will take a few days apparently to show up. So besides the screen this phone seems pretty awesome at the moment, feels super fast and I like the ergonomics of the phone, software we all know it's great! So yes as someone that was super skeptical of this phone before receiving, that's my 2 cents, good luck to everyone else with theirs!
[Google Pixel 2 XL Questions & Answers] atomsmasher80:
Wow, got my pixel xl 2 today. This is no slight blue tint on my phone. It is ridiculous. Any slight movement and the whole thing is blue. Trust me, I'm not a picky person, I don't like to hassle with returns and stuff and generally just don't bother with minor issues. But this, I can say is not at all something that is blown out of proportion. I can see why many people are angry. My phone manuf. date is sept. 26.
[Google Pixel 2 XL Questions & Answers] blinkin:
Wow really? I thought all these recent news about 5t coming after 20.11. are fake... Next time don't assume that somebody else knows less then you without asking first. I had my reasons to buy it now.
[Google Pixel 2 XL Questions & Answers] atomsmasher80:
Update: Spoke to google rep just now. Asked me to send a picture. She told me thats the way it's supposed to look, it's how Google intended it. I told her to issue me a return label for the phone and the cases I ordered. I'll stick with my original pixel xl until this issue is fixed. I had ordered the newer daydream as well although I have the 1st gen. Don't know whether I should just return that too and just wipe my hands off Google until they get their act together.
[Google Pixel 2 XL Questions & Answers] murso74:
Just got mine and I can echo how annoying the blue was out of the box. Exacerbated by the fact that the whole setup process is done witha white screen. Colors out of the box were better than the pixel XL with sRGB turned in (vivid on the pixel 2). Haven't noticed any grain. The always on display seems a bit too sensitive with ambient light turned on. Can be too dim, and I notice it fluctuating whole it's sitting next to me. Not concerning myself with burn in. If they issue a recall then I'll so a recall. Overall I like the phone, speakers are so so
[Google Pixel 2 XL Questions & Answers] grimlock11:
Less than a day in with this P2XL and the blue color shift is really messing with me. If I'm using an app or browsing a site with a white background my eyes really start to strain. Now I've got a headache. Its the only problem I'm having but I didn't expect it to affect me this much. I had high hopes for this phone. I'm currently on hold with Google Support but leaning towards just returning it now.
[Google Pixel 2 XL Questions & Answers] murso74:
Off topic, I'm disappointed in the song Discovery. Played about 10 songs of spotify on my computer and it didn't recognize one. Promptly picked up a song playing in a TV commercial, but I really don't need to discover popular songs...
[Google Pixel 2 XL Questions & Answers] Ceros007:
I read somewhere that it is performed offline. They stored some sort of file on the phone and use that to recognize songs. So I believe they only support popular songs, which I don't really listen. I might be wrong though
[Google Pixel 2 XL Questions & Answers] murso74:
Yeah, not a hipster friendly phone unfortunately... I wish there was an option to check online
[Google Pixel 2 XL Questions & Answers] xShadoWxDrifTx:
I had the same experience today as well.

I told them about the blue tint, then they pasted the canned response about how thats normal and just how the phone is etc.. and then I sent them the email with the pictures.

Pasted the same canned response again, I'm definitely going to issue a return in a few days.
[Google Pixel 2 XL Questions & Answers] shinasurada:
Verizon store display on the left. Mine on the right. Both same settings. Mine is much warmer and shows burn in. The store display has no burn in despite being used for way more hours than my phone...
[Google Pixel 2 XL Questions & Answers] phyl0x:
any difference in the blue shift? i've yet to see two P2XLs physically next to each other with different blue shift despite lots of individual photos making them look different.
[Google Pixel 2 XL Questions & Answers] Shuthefrontdoor:
Update to my comment, black smear is a real thing! Holy crap this phone is going back ?
[Google Pixel 2 XL Questions & Answers] blcklab:
Maybe they got pick of the litter but I've been to a few VZW stores just to look and the 2 XLs look awesome. I don't see the blue issue, no burn in, etc. Maybe a different lot number?

If I only saw a VZW store phone and hadn't read this forum I'd believe it's top notch.

Now those phones haven't been put through hours of Waze which is an image retention culprit
[Google Pixel 2 XL Questions & Answers] obsanity:
I think these "fixed" units pictures on Reddit are fake. Here is my phone. Pics were taken seconds appart. No edits other than size to fit here.
[Google Pixel 2 XL Questions & Answers] blcklab:
Pardon me if already posted. Two year warranty

https://www.theverge.com/2017/10/26...creen-burn-in-color-concerns-software-updates
[Google Pixel 2 XL Questions & Answers] huskerkate:
Google just posted a response to the color range and image retention issues, and Google's plan to address them (along with extended two year warranty)... https://productforums.google.com/fo...FWSMFcDgA;context-place=forum/phone-by-google

the Verge's take: https://www.theverge.com/2017/10/26...creen-burn-in-color-concerns-software-updates
[Google Pixel 2 XL Questions & Answers] Youngbloodx:
https://support.google.com/pixelphone/forum/AAAAb4-OgUsFRyoLZZjXvo/?hl=by

Straight from Google hardware VP of product management...

Edit: guy above me posted while I was still typing in my own post :p
[Google Pixel 2 XL Questions & Answers] jrg67:
So yeah, mark me down for having the weird screen burn in issue, kinda grainy/streaky using that grey image and blacks smearing. I do see the blue shift but that doesn't really bother me too much. I also can see the the colors are simply just not right. Comparing to my 6P, it just doesn't seem calibrated correctly. I really don't know what to do. I got this phone yesterday afternoon and the hype has been completely deflated with this screen BS. I pretty much didn't even care when the phone was delivered. I will hang on to it for a week or so but if Google doesn't release some kind of statement regarding either software or hardware fixes, I will probably return it. My eyes actually hurt looking at this display without night light on which is crazy.

Side note: I hate how everyone is comparing everything to Samsung. Samsung is way oversaturated by default. Phones like the 6P used a Samsung panel but it was definitely toned down. I think it had quite good color representation with sRGB off. I do see a little burn in on the nav bar on my 6P as well as some of the "smearing" of blacks when scrolling but it wasn't an issue.

Edit: Well, apparently I posted this a couple minutes too late giving the replies just above mine. I'm glad Google has responded and fingers crossed these s/w updates really help. I hope they rework the entire display calibration and not make the new "saturated" mode totally nuts bc that won't help anything and just cause more people to complain it's over saturated on one setting and too muted on another. They have got to get this right and I hope they do.
[Google Pixel 2 XL Questions & Answers] blcklab:
Re comparing to Samsung. I have two Samsung flat screen TVs. Wonderful panels however they crank the brightness and saturation in stores to make them stand out. In fact most TV's have a demo mode similar.

I'm not a total TV snob however I do try to calibrate my TVs somewhat just using some internet guidance.

I reckon my panels are a little closer to natural now albeit warmer than the pixel 2 XL screen.

So personally I like the RGB tones. I switched my current pixel to rgb mode and honestly don't see much difference.

Waze is Waze.
[Google Pixel 2 XL Questions & Answers] davidstjohn1:
Lowering the brightness 50 nits is crazy... It was already the lowest at around 400 nits... Plus there not really admitting the screen burn-in problem which i have on my second phone even. This is 100% a hardware problem and reducing the screen brightness is not a fix. Changing the panels is the only fix for the screen burn-in.
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Possibly dumb question, but two year warranty covers already purchased 2's as well right?
[Google Pixel 2 XL Questions & Answers] benrees21:
I'm on the 8.1 Beta on my Pixel 1 and I notice the nav keys fade out a bit now. I take it that's in response to the burn in reports? I also read that after testing, the panel suffers no worse then other amoled panels. I didn't notice any burn in on my current pixel 1 until I went looking for it with a grey background image, during normal use you can't notice it at all. I don't even think it's burn in on the new pixels, just image retention. Best thing I heard was they are adding in a saturated display option, should cheer up a few people!!

EDIT: 2 year warranty covers already purchased handsets, yes.
[Google Pixel 2 XL Questions & Answers] rajnallan:
The pixel 2xl complaints.... Google's , VP s clarification as below in their product forum. The warranty is extended now for two years.

https://support.google.com/pixelphone/forum/AAAAb4-OgUsFRyoLZZjXvo/?hl=by
[Google Pixel 2 XL Questions & Answers] mrhumble1:
This is a surprising response from Google, and does not give me any confidence. They're basically saying "Everyone who doesn't like the blue shift or the black smear or the grainy background is just full of $#1T. The display is fine and that's that."

This means they are owning that their display is working as designed. They are ok with it being less uniform and just not sat the same level compared to other high-end phone displays. If that's their play, it means anyone who doesn't like the screen is SOL. They can either return it or live with it.

That means I am likely gonna sit this one out. It makes me sad, but for $900 I expect class-leading (or at least meeting) performance in all aspects. I honestly care WAY less about the damn camera than I do about the display.

Good luck to all of you who decide to keep the phone. I hope you have legit love for it and are not just accepting it in spite of any issues you have.
[Google Pixel 2 XL Questions & Answers] d j a:
So color accuracy is the tipping point huh?

Not sure if you read the entire post - but they are adding a fake color mode for people used to Samsung displays. Personally, I appreciate the effort to produce a quality product with accurate color rendition.
[Google Pixel 2 XL Questions & Answers] murso74:
I'm fine with the phone. Keeping it. The blue shift isn't my favorite, and I hope they make the always on display a little brighter on it's lowest setting, but I'm pretty happy. I feel like the low light camera isn't as good as the first pixel was though.. focus seems off. Keeps focusing on the background instead of the subject. 2 year warrantee is pretty cool.. hell we haven't even seen the imaging chip activated yet
[Google Pixel 2 XL Questions & Answers] mrhumble1:
I didn't mention the color gamut because I don't care about it. The way Google calibrated the screen is very likely not going to be an issue for me.
[Google Pixel 2 XL Questions & Answers] haevolution:
There are so many other issues with this phone it's kind of sad. I was expecting this to be a game changer considering how good the original Pixel XL was and it was rushed. Looks like Pixel 3 will be the one to get....
[Google Pixel 2 XL Questions & Answers] rsbenedict:
I've only had the phone for a few hours and the blue shift is there, but it's not terrible. The colors are less bright (yellows are more mustard), but I honestly wouldn't notice unless I set it next to another phone. With the update from Google, I can choose to change the colors if I want. Haven't had a Samsung in a while so I'm not used to the overly saturated colors anyway.

I haven't noticed any of the other issues as of yet.

It's a keeper for me.
[Google Pixel 2 XL Questions & Answers] onishchuk4:
If it's doing that, then you have an issue with your AF system. It may be defective or dirty. Do you have a case on your phone? The OG Pixel had this issue where if you had case on it, debris, etc would accumulate over the AF sensors and would make AF work poorly. I'd start with that first by making sure its clean. Then follow up with an RMA.
[Google Pixel 2 XL Questions & Answers] murso74:
No the phone is bare. I cleaned the area a couple of times. I'll snap some pictures over the next couple of nights and see what's up

Edit :. Yeah, this is weird. The phone always seems to want to focus on what's closest, even if I tap the subject on the screen. Not good.
[Google Pixel 2 XL Questions & Answers] onishchuk4:
I have my OG XL still so I'll snap some low-light samples here in a few.
[Google Pixel 2 XL Questions & Answers] murso74:
I'm not seeing the autofocus "laser"on the back of the phone either... I feel like I've always been able to see that red light is I have the camera open and hold my hand over that area
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Hmm yeah wonder where it is. I don't think it's the two sensors underneath the flash LED cus I covered those and AF still worked.
[Google Pixel 2 XL Questions & Answers] wooddale:
Do you guys think if the phone were a $100 cheaper it would be worth it? Its just how much phones cost now. I've had smart phones since the original Droid. Trust me there have been some real dogs out there. For example the first Nexus phone it never did work right got terrible battery life had the signal strength of a walkie talkies. Give this phone a chance. If your unhappy then by all means send it back it's your choice. I'm not big on pictures so the graining is not a big issue with me. As far as the blue tint yes it's there but what does it hurt. If you want a decent phone for less try the Moto Gs plus. Top of the line phones are gonna cost big bucks whether there worth it or not is up to you. Thanks
[Google Pixel 2 XL Questions & Answers] MacTheRipperr:
Well, I got a new device today. I did not get preferred care on my original order. So I got another one with the preferred care. I thought the display was acceptable on the original phone I got. But the one that I got that was even better than the original. Very little blue shift. No other issues than everyone else is experiencing. I am happy with Google's response. Any device that is going to be running Oreo is going to have the option to have the OS be "aware" of the color range if I read this correctly. App developers currently have the option to turn it on or off. So it sounds like this is the direction things are going in. But overall I'm happy with it. It's my first vanilla device and you ******s had me worked. ?? but I can appreciate your concern with quality. But change isn't always a bad thing. We are enthusiasts here. I would like to say that we should try the experience ourselves instead of taking the word of the media. I'm an avid gamer as well. And some games that get mediocre ratings I enjoy rather more than the media perceives it. I know they are two different things entirely. But don't let the media, whether it's review websites, YouTube channels, or however you consume your media affect your YOUR opinion. EVERYONE has different standards. Some people will like it or even prefer it. Others will be appalled and resistant to change of the norm. So be subjective and experience it for yourself. I'll be bold enough to say to not even bother with the display models at Verizon. Order it, check for yourself, in your own environment. Use the phone as you normally would. Keep the bad press and reviews out of your mind and just do you. If you look for a problem then you will most definitely find one. I'm not saying to ignore legitimate issues. But this whole issue really is blown out of proportion of you ask me. I will probably be called a fanboy. But I've sworn my Samsung since the canvassing galaxy vibrant on T-Mobile. That's just my two cents. If you read all of this I appreciate you being subjective. ?
[Google Pixel 2 XL Questions & Answers] manners400:
You just need to return your phone and get something else because obviously the Pixel XL 2 ain't for you!!! I personally commend them for such a fast response along with the decisions to add an additional extended warranty and saturation mode.
[Google Pixel 2 XL Questions & Answers] iceman4357:
Confirm hardware version
[Google Pixel 2 XL Questions & Answers] MacTheRipperr:
This?
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Go to LG's website and look up your IMEI. It will tell you when the phone was made, etc.
[Google Pixel 2 XL Questions & Answers] skip24ftlb:
Personally in view of all the issues the pixel 2xl has / had (pending software updates I think Google ought to send out pixel buds to all the pre order customers as a gesture of good will....
[Google Pixel 2 XL Questions & Answers] underscore_overscore:
Haha, I wish it happens, but I doubt that'll happen.

Anyway, I got my 2 XL this evening and my god it's huge, the biggest phone I'll own. Since my old phone was low on battery, I haven't transferred to the new one yet. I did go through some of the setup screens though and was relieved that they looked white where they should be so. The screen looks pretty good IMHO.

That said, it does turn blue when viewed at angles, but I rarely look at my phone from those angles for it to be an issue.

I'll be using it as my daily driver phone tomorrow onwards, so I will see whether the blue tint is as issue and if there are others.

The screen looked uniformly white in my limited usage on the setup screens (the wife agreed too, so it must be right) and I didn't see any graining, although I haven't gone looking for it specifically yet.

The 2 years of warranty Google announced gives me peace of mind that I can have it replaced if something malfunctions.

I hadn't purchased advanced care or whatever its called during checkout. Can it be added now just to cover for accidents?
[Google Pixel 2 XL Questions & Answers] skip24ftlb:
Well considering the freebie home mini with the pixel 2 / XL wasn't fault free either I'd say it's the least they could do
[Google Pixel 2 XL Questions & Answers] tjtj4444:
Improved display manufacturing process will not affect the hardware version though.
[Google Pixel 2 XL Questions & Answers] Redrockzz:
Btw do you think they will improve the display manufacturing process or in general the display panels so quick?
[Google Pixel 2 XL Questions & Answers] tjtj4444:
Well the launch of V30 had more severe issues I believe (non uniform etc) so I believe they already have improved it and constantly tries to improve both yield and quality even more. But I don't know how much more or how fast it will improve.
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
I'd say it's a satisfactory solution, most of us won't even own this phone after 1 year :P. I highly doubt there will be any hardware revisions, but lets just hope Google will get on LG for next years model if they do use them again.
[Google Pixel 2 XL Questions & Answers] quickstang:
The issue I see right now after reading the Google support forums is everyone waiting for a response about the blue shift being noticeable without even tilting the phone.

Right now there's no response. I'm interested to see if there will be one.

Regardless, I canceled mine earlier in the week & will ride it out on my 6P until further notice that more people are happier with their purchase. If that doesn't happen, I'll just skip this phone & wait for something else. A shame, because I was looking forward to this phone.

And as stated earlier, I'm not about to justify it being just ok dropping that kind of money.

One guy on the Google forums was like... I wonder if we can fix the blue tint by adding some sort of screen protector.

Why people are trying to justify keeping this phone is beyond me.

Pretty soon it'll be...

Ok guys I found a way to make the phone worth the $900 we spent on it.

adb, add these commands... Reboot, install this app, change these 10 settings, root your phone, buy a specialized screen protector made just for this phone, do 10 push-ups, 10 jumping jacks, put your phone in the fridge for 30min each day & dial ##pixel2## each morning you boot.

FLAWLESS!
[Google Pixel 2 XL Questions & Answers] EeZeEpEe:
So got mine yesterday and yes the blue shift is there. It's at a smaller angle than I would like but it is at an angle and not straight on. Sucks but still not a deal breaker for me.
[Google Pixel 2 XL Questions & Answers] friendsm_32:
I'm treating the blue shift as a privacy filter, if your trying to peep my phone good luck! [emoji6]
[Google Pixel 2 XL Questions & Answers] davidstjohn1:
Second phone i got from Verizon and it has screen burn-in sheet one day! And i used a low brightness the whole time with light use. And Google said there lowering the screen brightness 50 nits. It's barely bright enough at 400 nits. I am presently on the phone with a representative from Google on hold and she is telling me that they are not lowering the brightness but I read an article this morning that said they are don't know what to believe here.
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
You sure it's not image retention? See if it has cleared up and if so I would recommend using https://play.google.com/store/apps/details?id=pl.damianpiwowarski.navbarapps&hl=en . Had my device since 10/18 5-6 hours SOT every day and no burn in.
[Google Pixel 2 XL Questions & Answers] davidstjohn1:
I'm sure it's not image retention it's been like this for 2 days now no matter what I do multiple apps for screen repair running a video for over an hour. I'm just sending it back I'll wait till it's all worked out

---------- Post added at 10:38 AM ---------- Previous post was at 10:37 AM ----------

In that navbar app I used from the second I opened my phone

---------- Post added at 10:39 AM ---------- Previous post was at 10:38 AM ----------

I'm actually using that on my G5 right now
[Google Pixel 2 XL Questions & Answers] blcklab:
Do you use any navigation apps like Waze? Something that might be on screen for hours?