yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Questions & Answers] twotonekarma:
Update: Been on with Google support for almost an hour. They're stating it is "As designed".

They also state that "sharp angle for blue hue is anywhere from 30-45 degrees"

After their initial refusal to give me the promotional credit because I ordered 4 hours before cyber monday, I'm losing my patience with Google's "service".

[edit]

They finally agreed that if I send them pictures they'll have a "specialist" review and consider it.

Now I just have to find another device with which to take the picture

[/edit]
[Google Pixel 2 XL Questions & Answers] whyme45125:
I posted pics of side by side shots showing how huge of a difference there was between devices and they still say "it's working as intended". Google refused to rma mine for blue tint/shift. Verizon did though, good luck with Google.
[Google Pixel 2 XL Questions & Answers] zathus:
Anytime I've ever returned a phone or got a replacement I always use a reason that can't be explained easily. It makes the process much faster.

An example would be, trying to explain the blue shift is irritating or there's shuttering in the screen could get a lot of pushback. So here's how I explained it when I called Google

Hi thanks for calling Google

Hi, the display on my phone is separating from the screen

What do you mean

There's a gap between the screen and the part underneath the screen

So like, it's separating?

Yep

Okay please hold

We're sending you an email now, you'll get a new device in 2 to 5 business days. Please return the other one once you receive this device

End call

When I had issues with the Galaxy S8 and the pink tint. I never mentioned the pink tint. It was always, the phone just randomly turns off. Happens every 5 minutes! Crazy! And so on and so on lol.

The rule is, act stupid and frustrated. Works every time.
[Google Pixel 2 XL Questions & Answers] CPngN:
I got my Pixel 2 XL black but haven't even enabled any wireless communications as I'm going to look into the various rooting methods and such. The blue isn't so bad that I'll probably do anything about it - it looks like standard OLED stuff to me. A little rainbow-esque feel as you alter your viewing angle slightly, but really only on a solid color, namely white. Normal usage is fine. I agree that compared to my old "crappy" LG G4, the G4 holds up great and actually seems crisper. There's a tiny halo effect on the P2XL it seems, making some edges "soft". (I haven't updated it though.) Oh well. Meanwhile this phone "boots up" in just a few seconds (though there's nothing to load yet) so the raw speed should be nice.

I find it interesting that no one has mentioned how awful the live camera preview can look when zooming in to something a few feet away. It's noisy and not just static noise. I imagine 8.1 will fix that right up. But, when you actually take a photo it looks fine, so it's just some strange preview stuff.

Manufacture date:	October 25, 2017:D
[Google Pixel 2 XL Questions & Answers] m0r0n3s:
If you just got it right before Cyber monday, you have 15 days starting from the day you received the device to return it for a refund. No questions asked. Just go into the google store. Look at your order and there will be a link to Edit order and somewhere in there another link to return.

The return was pretty painless, just repackage the phone (I used the original box I received), print the forms they sent by email (one goes in the box, the other is the shipping label), drop it at FedEx and wait for them to receive it. They will credit your account a few days after they receive the device.
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Just got my 2nd RMA device. MFG date is November 21st. Fingers crossed.
[Google Pixel 2 XL Questions & Answers] LimitsX:
the October batches I got from different sources (Canada), they had minimal Blue shift, but extremely grainy display (sand all over the screen) and uneven colour distribution, very pink at top and bottom clear at most angles. Also, black smearing was very awful. I had 5 pixel 2 xl, 64gb and 128gb with these issues.

---------- Post added at 05:59 PM ---------- Previous post was at 05:58 PM ----------

Let us know, especially black smear, grainy part. and any flashing
[Google Pixel 2 XL Questions & Answers] onishchuk4:
The original one I bought had the blue shift and grainy display. No smearing. The current RMA that will be going back, has the blue shift but no grain or smearing. This new one better be better than the last 2. Will know when I get home.
[Google Pixel 2 XL Questions & Answers] EeZeEpEe:
So lie? LOL
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Alright, verdict: blue shift = same, just a different tint. More green than blue. Grain=None. Smear=None. Bottom speaker crackle = a lot less, but there at max volume(expected this). For giggles, I ran a geek bench score and the new one scored approx 60-70 on both single and multi-core. Also noticed that the new ones display is doesn't get as bright on max but also doesn't git as dim on min. Doesn't bother me, but another quirk. All in all, I'm done with RMA's. This reminds me of the HTC MyTouch 4G, M7, and M8 days. If it wasn't one thing, it was something else. I'm F'ing done.
[Google Pixel 2 XL Questions & Answers] a103:
Thanks. I've also ordered Pixel 2 XL arriving this Monday. How do I check the smear and grain. Is there any specific test that I need to do? Appreciate your comments.
[Google Pixel 2 XL Questions & Answers] zathus:
Lie... Convincingly lol
[Google Pixel 2 XL Questions & Answers] EeZeEpEe:
Smear test:

Adaptive Brightness on - brightness at 29% or less and in pitch black room, scroll through something with black background and white text.

Adaptive Brightness off - brightness around 10% or lower (definitely lowest works), scroll through something with black background and white text.

Either way you'll notice the black smears into the white text while scrolling.

Haven't checked for grain.
[Google Pixel 2 XL Questions & Answers] a103:
My phone arrived today itself. Haven't noticed any smearing. Blue tint is there but I can live with that. Not noticing it after few hours of usage (may be I'm used to it or simply ignoring it) Will keep an eye on if I see anything unusual on screen and update this thread. But I think the display isn't as bad as I thought (in person) it would be after reading online.

Also the MFG date is 25 Nov in case anyone is interested.

Edit: smearing is present at low brightness in pitch dark room. I've checked my other phones with OLED panels and they exhibit smearing too at low brightness but it's obvious on Pixel 2 XL. Still not a deal breaker for me at least as of now.
[Google Pixel 2 XL Questions & Answers] ximonx:
I've had three pandas, first and third ones had a colour temperature shift from left to right with blue shift at about 5 degrees off axis, second had really bad colour temperature shift from top to bottom with almost no blue shift. The colour temperature shift is especially noticeable on the gray bars on this site. All manufactured 10- 14th November. Bought in UK. Will be returning and ordering another one online for the 14 day cooling off and trying again for a good one.
[Google Pixel 2 XL Questions & Answers] xflowy:
what does 14 day cooling of mean? sorry not native.
[Google Pixel 2 XL Questions & Answers] ximonx:
14 days to return phone for full refund.
[Google Pixel 2 XL Questions & Answers] xflowy:
why not simply rma it?
[Google Pixel 2 XL Questions & Answers] ximonx:
The store I bought it from only does exchanges in the first 28 days, after that they send the phones for "repair", I don't want to get stuck with a phone with a poor display. So if I return it I can try some more phones for another two weeks (cooling off period by law if bought over the phone or online), if no luck then I'll wait for the pixel 3.
[Google Pixel 2 XL Questions & Answers] xflowy:
k. thought you bought from Google directly.
[Google Pixel 2 XL Questions & Answers] meboy:
Strange. I don't know what other OLED displays people keep talking about.

My S6 is perfect.

It's certainly not an all OLED display thing.

---------- Post added at 09:09 AM ---------- Previous post was at 09:07 AM ----------

Do Not return under warranty claim If you have option to do a full return.

It would be stupid to do so..
[Google Pixel 2 XL Questions & Answers] xflowy:
why? i need this phone as my daily driver. to have a replacement ready would mean to buy a second one before i return it. this means additional 900 bucks from my card. you think theres a difference between phones they send out as rma and new order phones?
[Google Pixel 2 XL Questions & Answers] meboy:
You will end up at their mercy if you slip past the 14 day return period.

It's a very bad idea to let that happen.

It's actually a bad idea to be rolling the dice with this phone at all..
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
Because advanced RMA's also put a temporary hold on your account so you're still out $900. Unless you mail it back to Google first and then wait for them to send out another one.
[Google Pixel 2 XL Questions & Answers] a103:
I tried similar test on my old Galaxy S4 (which I know is old and Samsung has made huge progress in display tech since then) and ZTE Axon 7. Both exhibit the smearing on low brightness. I'm keeping this one unless I see something else wrong with the display in next 14 days.
[Google Pixel 2 XL Questions & Answers] LimitsX:
My S4 didn't have any black smearing lol. i got Nov 16 pixel 2 xl black 64gb, no black smearing at zero brightness. However, there is pink hue when you look at the screen. Blue shift is there (idk how bad it is), but its there. A slight movement as the phone is on desk shows blue colour. It is grainy (not too much, but you can see it).

Has anyone received a screen with zero grainy or very minimal while having no black smearing and slight blue shift? I take the blue will be present just like S8/Note 8 have pink hue.
[Google Pixel 2 XL Questions & Answers] 787Dreamliner:
My first one (October 31) was perfect. Almost no blue tint, almost no graininess, but two dead pixels.

Second one with heavy grain (November 1).

Third one a bit less grainy (but still pretty much) and ... Two dead pixels! (November 1, too).

Now (I cant believe I did it) I ordered a fourth one at a local electronics store, they offer the 2 XL with 200 Euros Off.

After three ****ty black ones I'll give the Panda a try now, maybe it will bring me some luck.

Otherwise the OnePlus 5T will be my next phone.
[Google Pixel 2 XL Questions & Answers] LimitsX:
I had 4 pixel 2 XL black ones from local store. They had heavy grainy screen, a lot of black smearing, and blue shift with pink hue. I never noticed anyone say about pink hue on these devices but I see it clearly. I had this one perfect screen pixel 2 xl black, 128 gb, but the black smearing was just too much. Entire screen went black easily :(.

im gonna return the one I Got. Ordered a new pixel 2 xl black 64 GB. I have Galaxy S8, got it on sale due to black Friday deal, for $450 CAD. Brand new. It's almost 30% cheaper than oneplus 5T lol.
[Google Pixel 2 XL Questions & Answers] a103:
Even I didn't not notice it on S4 with stock 0% brightness. But that itself is brighter than the Pixel 2 XL 0% brightness. I download an app from play store to match the brightness level of S4 with Pixel 2 XL and then was able to see the smearing.

I'm going to keep it as apart from smearing and blue tint the display is good. I do not see any uneven colors or any hue.

---------- Post added at 09:34 PM ---------- Previous post was at 09:33 PM ----------

How did you spot the dead pixels. Any tricks? I did look for that too and couldn't spot any with the play store app that I download.
[Google Pixel 2 XL Questions & Answers] 787Dreamliner:
[MENTION=2836664]a103[/MENTION]: One of them was at the top right corner right where the percentage of the battery is shown when you pull down the notification bar. So I discovered it after two days, accidently. Thinking about if I could live with it I discovered another one at the bottom part of the display.

So I checked the following devices for dead pixels ... You just download a completely white image and open it fullscreen. Now everything should be white. If there are black spots, which are not dust on the display, these are dead pixels. They always keep black ... There shouldnt be dead pixels, not on a almost 1000 bucks phone ...
[Google Pixel 2 XL Questions & Answers] meboy:
S8 and note 8 are not the same.

They show a little pink shift at almost total right angle.

Some 2 xl are going very blue at even the slightest angle.

Totally different.

The manufacturers use different processes. Not all OLED are the same.

For example. I know for a fact that the iPhone x uses a special film on their OLED panel to prevent the blue shift.
[Google Pixel 2 XL Questions & Answers] xflowy:
but hold isnt the same as charge.

---------- Post added at 03:40 PM ---------- Previous post was at 03:38 PM ----------

can those with recent orders or rma can post their manufacturing date, since im wondering if google is still manufacturing. latest md i saw was nov. 25th.
[Google Pixel 2 XL Questions & Answers] v12xke:
Ordered a black 64Gb XL Nov. 27th, received Dec. 2nd. Mfg. date is Nov. 25th. Screen is perfect as far as I can tell. I've been trying to find a defect/fault with the phone and haven't found one yet.
[Google Pixel 2 XL Questions & Answers] LimitsX:
S8 and Note 8 have a lot of pink. I bought and used them. It is not just "right angle". Not totally different. Point is, there is more colour showing than it needs to. Pixel 2 XL display blue more, regular pixel 2 pink, S8 and Note 8 pink. I've seen it and it is present, very clearly.
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
Sure, but unless your CC company does it differently pre auth usually removes the total from your limit. But it is easier for it to fall of faster vs getting a credit. Just got a replacement build date 11/21/17 still has some blue tint.
[Google Pixel 2 XL Questions & Answers] xflowy:
thanks. you think replacement devices will be older batches than new bought devices?
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
I went through two replacement's total one in late October was built in October and this one in early December with the date I indicated. Good thing is they're not giving out refurbished units at this time. I believe most people are getting more recently manufactured devices for replacements.
[Google Pixel 2 XL Questions & Answers] 83097markcynt:
Had to RMA due to random reboots. Got a brand new phone, manufacture date 11/17. I was happy with the screen on my 1st device. I like the screen on this one better. Side by side the screen on the new device was brighter.
[Google Pixel 2 XL Questions & Answers] LordGrahf:
Had to RMA my first unit which I felt had a perfect screen, but unfortunately my proximity sensor decided to quit on me. From reading this thread it felt like I might not hit gold again, and sure enough the replacement's display is not uniform (bottom is brighter than the rest of the screen). The blue shift I can live with since I never notice it unless I tilt and look for it, and it seems like the exact shift I have on my iPhone x so it must be an oled shortcoming, but the inconsistent brightness I really can't tolerate. Hopefully the next one will be better...
[Google Pixel 2 XL Questions & Answers] twotonekarma:
Oddly enough, I received a replacement today and the build date is earlier:

Manufacture date:	October 20, 2017

Shipped from factory:	October 25, 2017

Blue tint issue is gone. Screen generally is much brighter at same brightness settings. Still the tearing black at any light level but that doesn't bother me as much. I'll try and post pictures of them side-by-side later.
[Google Pixel 2 XL Questions & Answers] GuiCunha:
Guys, do you think that next manufactured will be better ? Without screens problems?

Thank You.
[Google Pixel 2 XL Questions & Answers] twotonekarma:
As stated in my post above, my problematic handset was manufactured several weeks after the replacement, which appeared to be better.

So, I don't think at this point at least that build date has any effect. Still looks like a lottery.
[Google Pixel 2 XL Questions & Answers] meboy:
Nope. This phones a lost cause..
[Google Pixel 2 XL Questions & Answers] mlin:
I'd say the blue tint probably isn't going away with any new manufacturing. The good thing is, the blue tint is such a minor issue because it's only really noticeable when viewing the screen at an angle which, at least for me, is not something I do very often. Grainyness, dead pixels and other issues people have are generally QC issues and while they may become fewer and further between with better oversight, you still may get a phone with one of these real issues, in which case I'd simply RMA.
[Google Pixel 2 XL Questions & Answers] GuiCunha:
Its boring, because Google/LG dont takes the blame of this device.

---------- Post added at 01:31 PM ---------- Previous post was at 01:30 PM ----------

Why do you think a lost cause? Because you think that cant be fixed in manufactoring steps ?

---------- Post added at 01:39 PM ---------- Previous post was at 01:31 PM ----------

QC is quality control? OK, i think always the first release have more issues than sucessors.

The blue tint isn't a problem for me, because it depends of a point of view, 45 angle e bla bla. But burn in is a real problem, because a I live in Brazil and we dont have google support and store here. I always have to travel to USA to buy a phone or somebody buy it for me and bring it. My Nexus 6p is starting a battery problem and I have an opportunity to bring one phone in January...

Well, Im worried, sad about this facts.....
[Google Pixel 2 XL Questions & Answers] idudhane:
Are there any changes to the display mode (something better than Boosted/Saturated modes) that we can expect in the 8.1 update?
[Google Pixel 2 XL Questions & Answers] mngdew:
Samsung always oversaturates the display by default, which I also like.

---------- Post added at 11:56 AM ---------- Previous post was at 11:55 AM ----------

Nope. Boosted and Saturated are all you get.
[Google Pixel 2 XL Questions & Answers] a103:
Saturated is way better IMHO
[Google Pixel 2 XL Questions & Answers] synplex:
There's Hope! I just received 3 Black and White Pixel 2 XLs and one of them had a "almost" perfect screen.

After returning my 2nd Black Pixel 2 XL for screen issues (Dead pixels on one and Dark lines across the other :crying: ) I decided to order 3 Pixel 2 XL Black and White for my wife and myself since they were finally in stock.

I'm glad I ordered an extra because one had a terrible Screen (Horrible Hue shift, uneven red tint, dark bottom half), the second one had a decent screen (pretty bad Hue shift, Even but slightly red-ish screen), and the last one was the best one. The last one barely had a Hue shift (at least compared to the last 5 Pixel2 XLs I've handle), it had a perfectly even colored screen that didn't look red-ish, and the screen was a little brighter then the others too (test all 3 with same setting in a dark room with Grey 20% - 70% images). The only down side was the Black smudge effect all 3 phones had, but i can live with that.

I kept the last one, my wife got the second one (she didn't care, the screen was fine for her) and I'm returning the horrible one.

I wish I took pics, but couldn't didn't have a camera on me (obviously the phones were being used for testing) :eek:

But it's nice to see that some decent panels do Exist!

Sucked it took so many tries. ;)
[Google Pixel 2 XL Questions & Answers] xflowy:
u have some manufacturing dates for us?
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
Yeah but imagine if you do this one at a time.. That's a lot of RMA's to go through :x.
[Google Pixel 2 XL Questions & Answers] meboy:
This is pathetic... Listen to yourself..

And it will still have crappy speakers...

Why is buying this thing without fire sale prices is beyond me..
[Google Pixel 2 XL Questions & Answers] EeZeEpEe:
Listen to yourself. Crappy? No one's said they're the best but they're certainly not the worst. They get the job done just fine.
[Google Pixel 2 XL Questions & Answers] synplex:
No it's not worth doing this one at a time. I just posted my story to provide proof that good panels exist on the P2XL. Your first RMA may have a great panel or not. up to you if your willing to go though this.

---------- Post added at 03:47 PM ---------- Previous post was at 03:39 PM ----------

Than why bother commenting on this Pixel 2 XL board?? If your not happy with the phone, then it's not for you. :confused:

You're coming off as bitter and childish with "This is pathetic... Listen to yourself.." ;)

My story is not for everyone and if it was a hassle for me wouldn't have gone through all of this but it wasn't.

I currently have a LG G6, so whenever I RMAed my P2XL I didn't mind waiting since I had another phone at hand and transferring data is easy/quick on usb-c.

Google's Support is friendly and quick, I get my Replacements within 2-3 days.

And lastly, having defective phones isn't new! I've experienced RMA with almost Every Phone manufacturers in the past 10ish years.

"Why is buying this thing without fire sale prices is beyond me" go buy a V30 than ;)
[Google Pixel 2 XL Questions & Answers] mlin:
I'm curious why you continue to hang out in his thread and bash the phone. You decided it wasn't good enough for you and returned it. Move on already.
[Google Pixel 2 XL Questions & Answers] synplex:
Just checked and both the B&W P2XL with the great and the terrible screen where built Nov. 24, 2017 :confused:

Doesn't help much :(
[Google Pixel 2 XL Questions & Answers] xflowy:
and the third one?

those you named where the two you kept for you and your wife, right? the third one was the worse and it went back. what was its md?
[Google Pixel 2 XL Questions & Answers] synplex:
The one that was "ok" is the one my wife is currently using and i'll have to check that one later on, but my older Just Black P2XL with the screen issue was built on Oct. 19.

---------- Post added at 04:23 PM ---------- Previous post was at 04:21 PM ----------

No, the 2 i checked today were the Best and worst of the 3 I got. the "middle" one i dont have on me.
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
Not everyone can tie up $5-$6 grand at a time to shuffle through panels :P. If only tuition fees weren't so high crai. But if you can, more power to you :good:.
[Google Pixel 2 XL Questions & Answers] meboy:
I'm like a superhero, but my enemy is stupidity.

Often at odds with the citizens I'm trying to save.
[Google Pixel 2 XL Questions & Answers] mustbevick:
My Experience

Briefly my experience

-I had go through 3 phones to find one I could live with

-1st phone, (launch day) was super blueee, slight angle would reveal its true shade. Returned, didn't bother with an RMA

-2nd phone, took another chance few weeks later - "ok we got something good going on"

-3rd phone, wanted to get in on the black friday sale.... got burned :( - Returned

Pics... provided

Good Luck on the phone lottery
[Google Pixel 2 XL Questions & Answers] amaddux:
Something I've been noticing more lately, but haven't seen much talk about, is the latency of black pixels (on/off) vs color changes. The end result is that images with lots of solid black seem to scroll in layers, where half the image moves, and then the black part moves. Anyone else notice this?
[Google Pixel 2 XL Questions & Answers] a103:
That's the smearing. Yes it happens at low brightness.
[Google Pixel 2 XL Questions & Answers] Bwyan Benton:
Went to Telus and bought the Pixel 2XL outright. I have 15 days to return it no questions asked. I figured if it had one single screen issue id just return it. The screen on my phone is absolutely perfect. Barely any blue shift at all in any direction. And viewing photos I've printed and hung on my wall are so close to what's on my screen color/exposure wise in natural mode. Good-bye Galaxy S8+. It now belongs to my fiance.
[Google Pixel 2 XL Questions & Answers] Bwyan Benton:
Wow lol...did I just kill this thread with my last post?