yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Questions & Answers] RickCain:
That is good news, my replacement comes Wednesday.
[Google Pixel 2 XL Questions & Answers] Tehpdub:
I also have a replacement coming on Wednesday. The screen wasn't too bad just had charging issues
[Google Pixel 2 XL Questions & Answers] cwalker0906:
Oct 16
[Google Pixel 2 XL Questions & Answers] Wbroshea:
I did try the Night Light setting. First off it does not affect the shift in any manner other than to change its color. Went from light blue to aqua green. Of course if you think it was the fact that the shift was blue that was troublesome then ... congrats you win? I don't know what else to say. Also the Night light setting is clearly not enabled in the video I posted so again it is irrelevant to this conversation.

My point is, if the setting and or operating system don't affect the blue shift then it doesn't matter at all if the setting or operating system are the same in any objective test. Only aspects that may affect the outcome of a result need to be identical. And if a reviewer is going to claim that you shouldn't believe a result because some aspect of the test wasn't identical you sure better be able to show why the alleged differences actually change the result. You couldn't or at least haven't so far.
[Google Pixel 2 XL Questions & Answers] blcklab:
Just curious if it takes much to get a replacement. Or do you just tell them the blue is overwhelming?

Of course I could have the same issue with an RMA

Mine is weird and I think light sources play a role. Sometimes I see it easily and other times I can barely replicate the issue
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Tell them that it's very noticeable even when looking at a slight angle.
[Google Pixel 2 XL Questions & Answers] Shuthefrontdoor:
Ok these are side by sides pixel 2 xl (left) note8 right. Bird's eye they look identical, at an angle you see only the pixel shows blueshift and last pic extreme angle they both show blue shift, I feel as though I have a good pixel 2 xl maybe my shift isn't as extreme as I've seen on the internet. Not a big deal to me.
[Google Pixel 2 XL Questions & Answers] beezar:
What? Did you just seriously quote my "nevermind I don't want to waste time arguing" post just so you can argue some more? Have trouble letting go much? Lol, ok
[Google Pixel 2 XL Questions & Answers] cwalker0906:
One on left is new device I received today, the other is one I'm sending back. While I get some blue is considered normal, well as you can see , one is not normal lol
[Google Pixel 2 XL Questions & Answers] blcklab:
Mine was manufactured 10/14 and left factory 10/19.
[Google Pixel 2 XL Questions & Answers] blcklab:
I wonder if I'm seeing blue because I read it here. Took some pics and they don't look like images here. And held it up to the image right above.
[Google Pixel 2 XL Questions & Answers] cwalker0906:
10/16
[Google Pixel 2 XL Questions & Answers] blcklab:
One more to try and get apples to apples. Status menu instead of white background image
[Google Pixel 2 XL Questions & Answers] cwalker0906:
Looks normal
[Google Pixel 2 XL Questions & Answers] robn30:
Wow, it's like two totally different screens. How can Google say the blue shift is normal when the one on the left hardly has any shift at all. It looks fairly good. I would actually be okay with that display. I would worry at this point that the display may get worse over time and Google may refuse to replace it and continue to call it normal. That would be my only concern with the one on the left.
[Google Pixel 2 XL Questions & Answers] Wbroshea:
Technically yes, but not intentionally. I quoted your original response, but then decided to go unpack my Pixel since it is going back tomorrow. Go through the setup process so I could check the Night Light setting, which was worthless as it did nothing to the shift so you were wrong on that. Then went an wiped the phone, repacked everything so it could go back tomorrow. Resigned into xda and clicked the reply button again without noticing you had edited your response.

Although if I am completely honest, after the waste of time you had me go through for checking the Night Light setting, I would have likely responded anyway. You still don't get it, I want to keep this phone so if there is a setting that shows it might be software related I would be happy. Means it could be fixed by Google or a custom rom. However, when it is clear that it isn't software related and is really a hardware issue/QC issue and that there is variation between the panels, then your first comment is providing misinformation in a condescending way. Plus, you don't get to decide when I am done discussing a matter, you only get to decide when you are done discussing a matter. Based on your previous position though I imagine you won't respond, but I don't get to decide that now do I.

---------- Post added at 04:49 AM ---------- Previous post was at 04:47 AM ----------

Based on those pics, I would be ecstatic with that screen for the blue shift issue at least.
[Google Pixel 2 XL Questions & Answers] Jay01:
wow, that looks like a whole new device, qq...how do I check the build date on the device?

I should hopefully be getting my device mid November as the UK are getting it a month later :(

To me it seems the blue shift is a hardware fault only affecting certain devices, do you know if the device which were built/manufactured later have been fixed?

---------- Post added at 09:39 AM ---------- Previous post was at 09:31 AM ----------

This looks OK to me, can't see any shift at all, I'm hoping it was just a supply issue with some batches and that Google have ironed it out now
[Google Pixel 2 XL Questions & Answers] Shuthefrontdoor:
Yours looks great ?

---------- Post added at 09:00 AM ---------- Previous post was at 08:59 AM ----------

Very nice luck!
[Google Pixel 2 XL Questions & Answers] Ceros007:
Looks perfect.
[Google Pixel 2 XL Questions & Answers] blcklab:
Now if it just didn't have crappy audio on video recording. I have the tin can issue. I'll hold out for a software update on that. I wish the phone was perfect but I've had issues with iPhone 6s, various galaxies etc. Actually original pixel was purposely the best out of the box device I've had.

So I'm going to be patient, considering 2 year warranty.
[Google Pixel 2 XL Questions & Answers] zathus:
Once we get root some real tweaking can begin to see if this blue issue can be lessened
[Google Pixel 2 XL Questions & Answers] aaronc_98:
Blue Shift

Just wondering what you guys think of my shift. I dont see much to my eyes, it just sort of gets darker at an angle
[Google Pixel 2 XL Questions & Answers] biggiestuff:
Looks good to me
[Google Pixel 2 XL Questions & Answers] arh2o:
My screen has hardly any blue shift but are you guys seeing some faint grain on white backgrounds? It's almost like an artifact type look when an image is compressed too much. Grainy with artifacts is probably a good description.

I wonder if this is just part of the POLED technology and RMAing for a new phone won't result in a better display with no grain. Does anyone have a replaced phone that you've found has significantly reduced the grain and artifacts? Thanks in advance.
[Google Pixel 2 XL Questions & Answers] Pappy35:
If mine is like that it's a keeper.
[Google Pixel 2 XL Questions & Answers] cryppie:
Or not. I'm thinking with all of these device specific "patches" G is promising for the Pixel 2 XL, porting roms is going to be a bit more difficult.

One more comment then I'm out.. Unfortunately I sent mine back today. What that means to me is that I will unfollow the P2XL groups, remove my direct shortcuts to them, and move on. What I don't understand are the same people that return each day to bash the phone when they clearly said they sent it back or cancelled their order. Why are they still bashing it at every chance? Trolls? Work for Apple? I don't get it. If you're not happy with it why not move on to something else that you are happy with?

It definitely sucks that I had to return mine but I have no hard feelings and I hope to be back once G gets a handle on their QC. Good luck to you all!
[Google Pixel 2 XL Questions & Answers] mrhumble1:
YIKES. That's VERY telling (no, not telling, ASTONISHING).

This is both good and bad news. Hopefully in a few weeks/months this issue will be QA'd out of existence. It's very easy to see the bad displays, so now that it's a well known issue maybe Google is working to ensure nothing with a heavy blue tint gets out of the factory. The bad news is that we really don't know. Maybe it will always be a toss of the dice whether or not you get a good display or one that is blue-crushed.

To me, this is the only issue the phone has. If they get this sorted I will want one, but not until we can be confident that most of the displays being shipped are good ones.
[Google Pixel 2 XL Questions & Answers] desiregeek:
The more I look at my screen the more I notice the blue screen issue when tilting smartphone on Pixel 2 XL
[Google Pixel 2 XL Questions & Answers] Winston1990:
Jj

My screen is horrible.... Even looking at my screen head on I can see the blue tint either at the top or bottom depending on if I'm looking at the top or the bottom of the screen.

What is everyone telling google to get a rma. I want to gamble on getting a better screen. I also have the extra 2 year accident warranty.
[Google Pixel 2 XL Questions & Answers] whyme45125:
Tell them this; My screen is horrible.... Even looking at my screen head on I can see the blue tint either at the top or bottom depending on if I'm looking at the top or the bottom of the screen.
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Look how bad mine is at a normal angle that u read off a flat surface. When I hold it to my face, at the angle it's at, the blue is like that about half down. Just looks bad. Once I come back from my vacation next week, it's RMA time.
[Google Pixel 2 XL Questions & Answers] thacounty:
Thought it wouldn't bother me, but the blue tint is really obnoxious. I'll keep this for a week and return it. If my penguin isn't better maybe I'll go 5t

Night mode doesn't help so it is definitely a hardware issue
[Google Pixel 2 XL Questions & Answers] whyme45125:
same as above, going back will get another, besides that blue bull**** it's an amazing device so far. my pics
[Google Pixel 2 XL Questions & Answers] thacounty:
The other issue I'm seeing is the smearing. It's almost comical how bad it is in this device. Everything that's black smears, including icons in the app drawer...
[Google Pixel 2 XL Questions & Answers] murso74:
I see the smear too... It's pretty bad on dark themed new readers. If I'm in bed and the lights are off, my screen is dim enough that the "smear"is very noticable. I've got one of the bluer screens too.
[Google Pixel 2 XL Questions & Answers] 83097markcynt:
My screen does not have the blue shift build date 10/18
[Google Pixel 2 XL Questions & Answers] pc747:
Just got my pixel 2 xl and the blue is hardly noticeable. It's there but not as bad as others Mary have had. I'm keeping this one.
[Google Pixel 2 XL Questions & Answers] Lawlrus:
Agreed, I can see it only because people cried about it, or I probably never would have noticed. Applied swift black, and what blue hue????

What kind of weirdos use a white skin on oled anyways.

Phone is fast as balls, battery life is great. Life's good
[Google Pixel 2 XL Questions & Answers] Lt.Tealc:
Received mine today, little bit of blue tint but doesn't bother me at all.. I am happy with the scrren
[Google Pixel 2 XL Questions & Answers] blcklab:
This is a small sampling however it would appear newer phones seem to have less blue. Could just be coincidence or could be they indentified something early on and were able to remedy it.

Going to see if I can RMA however I've read here some people have had difficulty getting one just with blue issue

The weird thing is it's difficult for me at least to replicate. Sometimes it looks great sometimes it's very noticeable even under very similar circumstances. For example same lighting and approximately angle.
[Google Pixel 2 XL Questions & Answers] proof2006:
I've had mine for 2 days screen looks great. No banding, consistent colors and lighting, and blue shift is no worse than my OnePlus 3. Adaptive brightness is janky as hell though. My OnePlus did a smooth transition when changing brightness but this does a quick jump in levels
[Google Pixel 2 XL Questions & Answers] Fenny:
My replacement for the burn in issue comes in two days.
[Google Pixel 2 XL Questions & Answers] blcklab:
To those who have received Replacements without blueshift.

Is there any or do you just see it at much wider angles and significantly less? It seems there should be a little inherent to the polarizing layer. I find mine is it about 30 degrees off perpendicular
[Google Pixel 2 XL Questions & Answers] zetsumeikuro:
I wonder if there is a polarizer on the displays that have no blue tint at all. Do you have polarized sunglasses you could test with and see if you can see your display with them at all? I feel this would be some good data that we could possibly throw at Google.
[Google Pixel 2 XL Questions & Answers] whyme45125:
my build date is 10/19 and has horrible blue shift.
[Google Pixel 2 XL Questions & Answers] blcklab:
I'm on with customer support via pixel chat. The irony is I see the shift with their app.

They're asking for a picture and my old tablet doesn't capture with the human eye sees
[Google Pixel 2 XL Questions & Answers] NWTSCL:
They shouldn't be using us as paying testers. They should either compensate us to help troubleshoot their problem, or request our specific device back and give us another and something for our trouble.
[Google Pixel 2 XL Questions & Answers] ShaunWinSC:
Has everyone seen that the Iphone X has blue shift as well!
[Google Pixel 2 XL Questions & Answers] underscore_overscore:
My phone's build date is the same 10/19. It has a slight blue shift, but not horrible. After 5 days of usage, it hasn't bothered me anytime. Viewing the screen straight on or at slight angles doesn't produce blue shift, but when showing something on the phone to anyone else, I do notice the white portions going cooler/blue.
[Google Pixel 2 XL Questions & Answers] hoagieh:
I thought a person could do an RMA no matter what within the 15 days. Why would Google care?

My plan was to test this out along with the Essential and figure out which one I like the best.
[Google Pixel 2 XL Questions & Answers] blcklab:
Is that what people are doing when they say they got a second pixel?

Are they doing a flat-out return or they doing an exchange? That's just what I'm trying to figure out.
[Google Pixel 2 XL Questions & Answers] whyme45125:
you do just don't ask for RMA ask for refund. Tell them you're within return window, good to go.
[Google Pixel 2 XL Questions & Answers] blcklab:
And then just purchase a new one?
[Google Pixel 2 XL Questions & Answers] whyme45125:
yes
[Google Pixel 2 XL Questions & Answers] blcklab:
Duh. Thanks. Guess I will lose out on the Google home but I will probably sell my pixel for more than the original trade in value so it's a wash
[Google Pixel 2 XL Questions & Answers] hbkekko:
oh nice...want to see if this crap will be destroyed as they did with our pixel 2 xl...

https://www.reddit.com/r/GooglePixel/comments/79vo9y/dont_worry_pixel_2xl_users_the_iphone_x_has/

https://i.imgur.com/PynJVFs.png
[Google Pixel 2 XL Questions & Answers] blcklab:
Do I even need to request the refund from cs or can I just click return item on my orders at store. Google.com?
[Google Pixel 2 XL Questions & Answers] whyme45125:
that i don't know, I'd try the store first and then call in if need be.
[Google Pixel 2 XL Questions & Answers] haevolution:
Just click on return in orders online no need to call anyone. I got the refund as soon as they recognized the returned package hit the post office.
[Google Pixel 2 XL Questions & Answers] blcklab:
That's really helpful to hear. Now I'm just debating whether I sell my pixel on swappa or trade it in
[Google Pixel 2 XL Questions & Answers] NWTSCL:
I had one support tech flat out avoid answering my question of how long I have for a full refund. Another avoided it too until I persisted, asking 4 different times, then lied saying I had what would amount to 19 days. She still insisted even though I pointed her to the policy and counted the days for her.

I have the distinct impression that they didn't want me to return it...
[Google Pixel 2 XL Questions & Answers] dr_rick13:
thoughts on screen grain here? Blue hue isn't too bad

Oct15 manufacture date

https://imgur.com/a/Djc7C
[Google Pixel 2 XL Questions & Answers] onishchuk4:
The hue looks bad to me imo. Half blue, half pink at a regular angle. That's exactly how mine looks like and it's quite bothersome when reading forums like this one.
[Google Pixel 2 XL Questions & Answers] dr_rick13:
and what do you think about the grain?
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Tbh, i see that but it's hard to judge that since it's a picture.
[Google Pixel 2 XL Questions & Answers] blcklab:
Oddly mine was 19 days. Is that incorrect? Maybe it's 14 business days?
[Google Pixel 2 XL Questions & Answers] saunupe1911:
Man I smell a class action lawsuit coming. I bought Google Care or whatever you call it. I will RMA when the issue is 100% resolved or have some other issues. Right now I'm good.
[Google Pixel 2 XL Questions & Answers] whyme45125:
THIS!

Verizon chat has said couple days in a row now google needs to get their ducks in a row or they're gonna stop selling P2XL so they don't have to deal with a class action. Because they have a big turn around on these devices.

So I said this to Google over the phone today, we'll see what happens, but if they keep ignoring people who pay any amount of money for their device with a defect there will no doubt be a class action against them. Maybe Verizon can push googles head outta their ass for them and get them to recall these things. That reddit page shows some 63% of owners who filled out the survey have blue tint between 0 and 29 degree angle. (not sharp angles) I even said that to the guy at google today too, he sounded shocked there's this big a deal lol like they all been on vaca with no wifi . The guy I spoke with at my local verizon store was vehemently defending Google stating "our display shows blue all over, supposed to be like that". So I told him sorry to hear you guys got a defective demo unit, you should see how great they look with a good screen. I ended up calling verizon sales 800 number, they accepted my request for them to send me out a new 128GB panda xl and send this one back in the new device's box, zero days without a phone! Good on Verizon for making it right for their customers, would be nice to see google do the same instead of turning their back on y'all trying to RMA over a defective device. New ship date Nov. 8 :good:

And when I get a good screen P2XL, I'm going into the local Verizon to shame the guy on the phone, show him how blue that thing is and it's not supposed to be like that.
[Google Pixel 2 XL Questions & Answers] krwdre:
Did you have a black pixel 2 xl originally? I have the blue shift on mine pretty bad (black 2xl) and I originally wanted the black/white one. I'm still within my 14 day period; what should I tell Verizon?
[Google Pixel 2 XL Questions & Answers] whyme45125:
No mine is panda and getting a new panda. Ummm not sure what to tell them accept for maybe that it wasn't available when ordering or pre ordering.
[Google Pixel 2 XL Questions & Answers] dmacarth:
Got mine yesterday, build date 10-21. Coming from S7 edge, this thing is blazing! Very little blue shift, not noticeable until about 45 degrees and not offensive until about 60. I think it's only a bit more noticeable than the reddish shift on the Samsung. I only use the phone strait on so it hasn't bothered me at all. No graininess noticed yet and no black smear. My only problem with the screen is that it's fine but boring, no wow factor like I experience on other phones. Then again the speed and fluidity on this gives more wow factor than other phones. So far it's a keeper.
[Google Pixel 2 XL Questions & Answers] blcklab:
Wait until you take some pics. Low light pics. I sent mine back today and ordered a new one. Got blue at around 20%.

With that said my impression of the camera is it's the best out there. Halloween pics with no flash were crisp, colorful and well lit.
[Google Pixel 2 XL Questions & Answers] whyme45125:
yes 100% in agreement here. The pics taken in low light for halloween yesterday are downright amazing and you can zoom in an already taken pic as far as you want without distortion, clear as day. Mind blown with this camera.
[Google Pixel 2 XL Questions & Answers] meboy:
You're way better off returning for a full refund in this case.

When a problem is this wide spread. Just give up.

Unless Google has some special rules it's usually way harder to return after doing an exchange.
[Google Pixel 2 XL Questions & Answers] mezman:
Got a 128GB JB phone today. I thought it would be ok. This blue shift is to much. It's way worse than my Nexus 6p. Way worse than I thought it would be. It's a noticable gradient from the top of the screen to the bottom when looking at the keyboard. Otherwise love the phone but I'm afraid I'll need to send it back.
[Google Pixel 2 XL Questions & Answers] draiken78:
Who wants to trade their good one for mine!:(
[Google Pixel 2 XL Questions & Answers] js042507:
I am under the impression that Google does not allow an actual exchange. https://support.google.com/store/answer/2411741?hl=en

To the original poster, I would recommend just returning the device and ordering a new one. There is a 15 day return window.
[Google Pixel 2 XL Questions & Answers] murso74:
My display seems to flicker in low light. If Im in bed with the lights off It doesn't seem to be able to decide on how bright it wants the screen to get. Actually annoys me more than any of the other issues
[Google Pixel 2 XL Questions & Answers] meboy:
Why do people want to love this phone so much?

Why are people willing to put up with such things at such a high price?
[Google Pixel 2 XL Questions & Answers] whyme45125:
Mine is amazing besides the 1/2 n 1/2 blue screen straight on, gets even worse at any angle. Getting it replaced for another one. Willing to try to get a good one up to 4 times as is verizon policy then it's iphone x or note 8 or s8+ time! I'm not out anything...verizon is happily shipping me a new device and having me send this one back in the new device's box. Pretty much no hassle except for waiting patiently with fingers crossed for an acceptable display. Also verizon's return policy refreshes with each device received, I believe right now it's 30 days if ordered online(don't quote me on that.) Verizon is going to much greater lengths to keep the consumer happy than google is with their own devices. Only downside; especially for some users here on XDA is the locked BL.
[Google Pixel 2 XL Questions & Answers] onishchuk4:
That exchange is for a different item. Not an actual exchange due to a defect. You'll be fine asking for a new device.
[Google Pixel 2 XL Questions & Answers] onishchuk4:
Did you get your exchange set up?
[Google Pixel 2 XL Questions & Answers] smallsmx301:
Because it's a great device.
[Google Pixel 2 XL Questions & Answers] draiken78:
Not yet. They escalated it and said I will be contacted in 1-2 business days. I'm assuming I'll have no issue getting the exchange as the rep agreed that my screen looked borked when I emailed the picture, but if they don't agree to the exchange I'll simply do as others are recommending and return and repurchase.