yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Guides, News, & Discussion] testimony:
What’s the process like in India for RMA? Is it as smooth as the one in USA? I mean do they offer replacements here or just servicing? Major blue tint and grainy display on mine.
[Google Pixel 2 XL Guides, News, & Discussion] blueren:
I'm skeptical about what they will do for the blue tint and grainy display. I think they're going to just convince you saying that it's by design or whatever.
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
All of a sudden touch screen stopped working in the middle of the screen. This is absurd, first time I've faced such issue. Gonna rma today and now will see how bad is actually Google's service.
[Google Pixel 2 XL Guides, News, & Discussion] siddhesh.raikar:
Let us know what the process is and how it goes for you?
[Google Pixel 2 XL Guides, News, & Discussion] saj2001ind:
How old is ur phone ? And yeah do share your experience
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
the process was not difficult but a bit irritating, they did screen share the verified the issue, then i was asked to boot into safe mode and check and ultimately i had to factory reset my device and the problem was still there. so called them again and they are sending the technician at my home for phone check up. they'll provide a loaner device in case they send the phone for further repairs.

---------- Post added at 14:50 ---------- Previous post was at 14:50 ----------

phone is 3 months old, pre-ordered it from flipkart.
[Google Pixel 2 XL Guides, News, & Discussion] amberjayna:
To all those who want to know about the RMA process and quality of service from Google's end. I can pitch in. I had a really bad blue tint issue along with speaker distortion at high volume for both speaker during in calls and music or video playback and non responsive touch screen on the edgeson my pixel 2 Xl white panda 64gb. Hence, called Google. They promptly sent the technician the next day. Got a brand new nexus 6P as a replacement device. All was good till this moment lol. I had given my phone on 6th of Feb. And now after 11 days they are confirming that the phone has to be replaced but they don't have replacement phone in stock and the best part is they don't know when the stock is arriving. It could be 10 days or 30 days from now.
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
I too am concerned about the same thing and infact I asked the guy how much time does it takes in case you guys collect phone for repairs, he told me that it's sent to Mumbai for repairs and it takes approximately a week or so in the process. Let's wait and see.
[Google Pixel 2 XL Guides, News, & Discussion] bhargi:
RMA with Google

I had sent Pixel 2 XL panda version for their inspection of a faulty fingerprint sensor on Jan 11th.

Its been 35 days since and I am yet to receive the replacement. The support is pathetic, again they say they have no stock of Black and white device. B2X has no clue on when the stock will arrive and Google keeps on promising that I will get the device today or tomorrow .

To make matters worse their call centre is also screwed up since yesterday, they are not able to hear us and they do their drill and disconnect.

TLDR: Its been over a month and still waiting for my replacement device
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
Oh ya I had lot of trouble connecting with them. Since I was travelling and in roaming I got a call back option when I clicked call button in settings. Was lucky enough :P

Also whixh city are you in? And panda version was hard to get from the beginning, maybe that's why the delay. Also which phone did they provide you as a loaner device?
[Google Pixel 2 XL Guides, News, & Discussion] blueren:
Are there any cases like the ones oneplus offers with it's phones? Like the op3. It's just plastic, but extremely thin and somewhat see through. I'm currently using spigen thin fit. But the ones OP offers for their phones are of similar profile but feel even thinner.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
If you want thin cases that are thinner than Spigen, then look for MOFi or MNML cases. You'll probably get them on Aliexpress.
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
Mmnl is the best around right now... There is a 25% discount going right now using code AA25...
[Google Pixel 2 XL Guides, News, & Discussion] goti(0):
guys anyone got cashback from HDFC??
[Google Pixel 2 XL Guides, News, & Discussion] mayankcse10:
Nope, sent an email to Flipkart as well but as usual of no use. It's been 3 days and they haven't reverted back.
[Google Pixel 2 XL Guides, News, & Discussion] goti(0):
I have registered complaint to hdfc customer support but funny thing they don't even have proper information about offer so it will take 5 days for them to resolve
[Google Pixel 2 XL Guides, News, & Discussion] piyush7243:
I bought from Reliance got the cashback automatically adjusted in emi
[Google Pixel 2 XL Guides, News, & Discussion] nickporwal:
Nope. Flipkart said they have already given cashback. They are asking to talk to HDFC. HDFC is saying that they don't have any info. Its been 105 days since i bought this device.

Have sent mail to HDFC, yet to recieve any reply. Its the last time i have trusted Google, Flipkart and HDFC. Never pre-order anything.
[Google Pixel 2 XL Guides, News, & Discussion] mayankcse10:
Agreed for me as well this has not been a pleasant experience. Flipkart support as always has been very passive.
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
Well I would suggest for everyone to call hdrc and register a complaint.... That way they'll know..and process it faster... I just called 10misn back
[Google Pixel 2 XL Guides, News, & Discussion] bhargi:
I am from Bangalore. They have provided me a Nexus 5x as loaner. They again have promised me that I would get the device by Wednesday :fingers-crossed:
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
Let's hope so. I though their service was better in metro cities. I guess i should not have high hopes when the guys collect my device tomorrow for repairs.
[Google Pixel 2 XL Guides, News, & Discussion] testimony:
I also face the unresponsive edges issue but I think that’s a fairly common problem too. Never buying anything google from now.
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
The Google guy couldn't come yesterday so he collected the phone today and gave a loaner nexus 5x. Damn, the device feels so slow compared to pixel. Btw my screen also started working properly today but I still gave it to them as there must be a hardware issue with it I guess. Let's see how much time it will take. He did said o should get it back within a week to10 days.
[Google Pixel 2 XL Guides, News, & Discussion] amberjayna:
They all give the same time frame....told me same as well...had given my phone on 6th now hopefully I should get replacement by tomorrow so that makes 15 days.
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
I hope I get it sooner. It's hard adjusting to nexus 5x lol.
[Google Pixel 2 XL Guides, News, & Discussion] mayankcse10:
Got a response from HDFC Bank regarding cashback, they just asked to wait till 3rd March with below casual note:

At the outset, we regret to note that you have been inconvenienced during your earlier interactions with the Bank. We*understand your concerns raised with regard to the cashback*offer on the transaction incurred at M/s. Flipkart*during November'17. We take this opportunity to confirm cash back for eligible transactions shall be credited by March 03, 2018. We request you to bear with us till then.
[Google Pixel 2 XL Guides, News, & Discussion] amberjayna:
Finally got new replacement device....the blue tint is still present as before...will test out other things
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Can anyone here tell that since we have 2 years of warranty for what particulars i can claim for warranty and get a new device? Since this device cannot be repaired because of waterproofing that's what i conclude, what are the things that i can claim against eg- burn in, battery life degradation? As such

Cheers ?
[Google Pixel 2 XL Guides, News, & Discussion] Badger50:
https://support.google.com/store/an...visit_id=1-636548194838910658-3954405003&rd=1
[Google Pixel 2 XL Guides, News, & Discussion] amberjayna:
Ok so my new pixel 2 xl is Jan 18 made and it still has noticable blue tint... Some people were saying newer batches has less of it but mine has same amount as the previous Nov 17 made unit. This one too has that same speaker distortion at high volume if you're talking to someone over speaker phone. But it isn't that bad if your watching video or listening to music. Corner touchscreen responsiveness is a hit or miss. Sometimes it works and sometimes it doesn't. Very weird.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
You only get replacement in extreme case or if you’re are really lucky(unavailaibility of parts or the MB goes real corrupt). All water resistant devices can be repaired. This based on my experience with Samsung and Apple. I guess Google would also follow the same procedure. They just replace the whole body again including sim tray to maintain water resistance. The logical board and display would remain the same.
[Google Pixel 2 XL Guides, News, & Discussion] bhargi:
Finally got my device :victory: after 39 days of ordeal.

Good thing is I got the panda color and a 128gb upgrade due to delay:angel:
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
Lucky you :good:
[Google Pixel 2 XL Guides, News, & Discussion] nickporwal:
Anybody got the cashback from HDFC? I have talked to them numerous times. All they say is that they looking into it and don't have any info. They always give answer that they will get back in 5 days. Its been almost a month more than 90 days limit. I advice everyone to not use HDFC cashback scheme in future. Looks like all the banks are thieves these days. Be careful. Those who have opted for the cashback, please start calling them early. At least they won't be able to deny that you have not contacted them before 90 days.

Ps:-- i started contacting them way before 90 days. Then also facing these problem.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
I always got cashbacks on time from HDFC. I have made 3 cashback purchases last year, and all got credited within 3 months. Might be some exceptional billing issue with FK.
[Google Pixel 2 XL Guides, News, & Discussion] bala_gamer:
Sold my note 8 for 48k and Bought xl2 , with Citi bank 10k cashback offer , 49k final price ,excellent deal. Also got some fitness tracker band from reliance digital as compliment.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
Great ! I sold it for 52K 2 weeks back. Plan to keep Pixel2 and looking forward to S9. Will never buy Note series again [emoji23][emoji23][emoji23]
[Google Pixel 2 XL Guides, News, & Discussion] bala_gamer:
wow 52k is an awesome deal!!
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Can anyone chime in?

I bought my device on Nov 24 and yesterday i compared my screen with my friend who got it last week

Noticeable difference in the screen quality

So what i want to ask is i want to get my phone changed

Is that possible after so months? And how do i get Google to do this?
[Google Pixel 2 XL Guides, News, & Discussion] Demonoid_i_am:
Swapped my launch date Note8 with one month old pixel 2xl and also took 3500 as cash from him. RMA'd it with a new one since it had speaker distortion at high levels. Received a brand new pixel 2xl today and loving it so far.

Best decision ever. Even though all my colleagues say note8 had looks of premium phone but ask me! Curved edges are bane of user-friendliness.
[Google Pixel 2 XL Guides, News, & Discussion] rohit3221:
What's your Location and how much time did it take for RMA?

I am also having distortions on medium to high level. Also how did the engineer respond/test the device?
[Google Pixel 2 XL Guides, News, & Discussion] nickporwal:
Flipkart said that they have already given the cashback from their side. Its pending from bank side. Bank is not giving any reason or status for it.
[Google Pixel 2 XL Guides, News, & Discussion] Demonoid_i_am:
6 days in total for RMA - from home pickup to home drop. Location is Chandigarh.

The test was a basic call on speakerphone and a random song on YouTube. The engineer agreed that it was a hardware issue and handed me a loaner device (5X). Got a call from Mumbai service centre that the phone seems ok and no issues so far and i made it clear that if it would have been Apple, i would have have had a better experience.

Got the replacement delivered within 2 days after that call. I guess i can be convincing enough ;)
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Anyone?
[Google Pixel 2 XL Guides, News, & Discussion] Demonoid_i_am:
No noticeable difference in display of my older vs new RMA'd pixel. This one says made in korea on backside. Earlier device said was assembled in china.

Perhaps check display settings for saturated mode. I am personally rocking 'natural' colour mode and i am loving it even coming from note8 display. Colours actually look natural rather than super saturated artwork
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
How is the charging for you guys?
[Google Pixel 2 XL Guides, News, & Discussion] Demonoid_i_am:
Fast charging does not work if using anything other than original charger and cable. It does not support quick charge technology of Qualcomm so that is expected.

Any recommendations on compatible charger and cable (6ft)?
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
My walleye gets charged in less than 90mins. At times, it just charges upto 90% in less than 70mins.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
My pixel 2 xl takes about 2hr to go from 10 to 90 then 45 mins to 100

But my gripe is during this cycle i have to plug unplug replug atleast twice

If i just plug in once and let it charge it charged 1% in 15 mins and on lock screen it says 5hr remaining

After 45 mins it charged 3-5%

If i plug replug then it charges normally as mentioned above
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
I personally have no issues with it charging slowly from 90 to 100... As long as my battery remains conditioned... Don't want a repeat of 6P battery fiasco
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Do I need to unroot and relock the bootloader before i call the support and the engineer come to visit and may take away my phone?
[Google Pixel 2 XL Guides, News, & Discussion] srinivas2901:
Yes. They don't accept rooted phones.
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
So called Google support today for an update and they had no idea about the status and had to escalate the request. Such awful customer support they have, if only there was an alternative.
[Google Pixel 2 XL Guides, News, & Discussion] goti(0):
again called hdfc for follow up on the refund issues this time they told that 90 days cashback offer is counted from the bill generated after purchase and we were calling flipkart worst hdfc is not to behind either in my opinion i think buying pixel 2 is worst decision.
[Google Pixel 2 XL Guides, News, & Discussion] Demonoid_i_am:
I handed over a rooted phone with unlocked bootloader. No issue with the engineer or service team. Already have the replacement.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Did he even checked for that? Or like even mentioned it?
[Google Pixel 2 XL Guides, News, & Discussion] Demonoid_i_am:
Not really. I think he totally slipped it as he did not restart the device.
[Google Pixel 2 XL Guides, News, & Discussion] mayankcse10:
That's just a standard response to have some breathing space, anyways got my cashback on 22nd Feb after I escalated and gave an earful to the Escalation Manager.
[Google Pixel 2 XL Guides, News, & Discussion] Horoscope:
Posting link of WhatsApp group for Indian Pixel 2 owners to join..

https://chat.whatsapp.com/B2tfDZqofP1I8HY9q6Yt9Q
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
Sorry forgot to mention as well... Got the cash back 3 days after reporting the issue to hdfc... Would recommend contacting them to get the same...
[Google Pixel 2 XL Guides, News, & Discussion] rohit3221:
Just checked. Mine got credited on 22 Feb as well.
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
Just checked, got the cashback without contacting customer service. I guess you guys called them too many times so they cleared all the cashbacks. :silly:
[Google Pixel 2 XL Guides, News, & Discussion] hacksome:
Can someone recommend a relatively good Glass Screen Protector for Pixel 2 XL?. I understand, most of them have either dots or rainbowing because of the curved edges.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
Get one from Aliexpress. All are the same.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Can you post the link for one that you are using?
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
https://www.aliexpress.com/item/Qos...32833581106.html?spm=a2g0s.9042311.0.0.k1n9ye
[Google Pixel 2 XL Guides, News, & Discussion] numerouknow:
I just finished installing IQ Shield screen protector on my P2XL. Besides Gadgetsheidz (which I highly recommend), this is among the best I've used in terms of installation-ease, precision cut-outs and stickyness. I didn't expect it to stick so easily to the curved edges. This is one of those liquid installation type screen protectors. Comes with everything you need to install it including the liquid/spray. Definitely worth the money. I hope it holds up well against scratches.
[Google Pixel 2 XL Guides, News, & Discussion] nitin.chobhe:
Does the screen easily get scratched in first place? I mean why you need screen protector? ;)

Used Nexus 4 for 5 years and it doesn't have even a single scratch. That's why they do have Gorilla glasses, don't they?

Anyways can you post some photos of the screen with protector applied?

Nitin
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
It really depends on person to person. I usually keep my phones carefully and prefer them without screen protector. The feel of the naked screen is best lol.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
Agreed but at times, things are beyond our control. The silt in the pockets is one example which scratches the screen easily.
[Google Pixel 2 XL Guides, News, & Discussion] numerouknow:
I guess I'm not one of those careful users then. Forget scratches, my phone displays have shattered more than once. I'm accident prone lol.

I've never put any of my Gorilla glass displays to scratch test but I would be surprised if it offered the same amount of scratch protection as a Gadgetshieldz protector. It is so strong (yet so thin) that you can't pierce it easily with a pointed object like a pen's nib, key's sharp edge, etc. You should try it to believe it lol.

Often when we leave the phone face down, there are chances to have tiny sand particles under it and vibration from a call or notification could result in scratches. Or even when you accidentally drop your phone, it might slide over dust particles and get scratched easily. Having a second layer of protection definitely helps in such cases.
[Google Pixel 2 XL Guides, News, & Discussion] numerouknow:
Here are some pics
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
This is not edge 2 edge? Does GadgetShield have better edge protection or it is simmilar to this one?
[Google Pixel 2 XL Guides, News, & Discussion] numerouknow:
Gadgetsheidz is edge to edge.

IQ Shield is not quite edge to edge but it does cover almost the whole front. The advantage with this one is that its case friendly with almost all kind of cases. The same might not be true with Gadgetsheidz.

Also, Gadgetsheidz offers both front and back protectors. If you install both then your phone is covered from almost all angles.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
On your marks folks and get set go.... for the Pi Day (14.03)

https://twitter.com/evleaks/status/969822034216804352?s=19
[Google Pixel 2 XL Guides, News, & Discussion] avinashjirapure:
Just little fun correction... It's not 14.03....

Pi == 3.14 (22÷7) = pi day [emoji56][emoji851]

Really excited for Android Pi [emoji3]
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
:good::good: Good learning
[Google Pixel 2 XL Guides, News, & Discussion] noking:
Has any one got March Security Patch Today :confused:
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
No news of it being outed... Don't be this eager :p
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
It would be released later tonight. Google releases b/w 10-11am PST on first monday of the month
[Google Pixel 2 XL Guides, News, & Discussion] noking:
Not eager... But hopefully it will sort out few issues i have :laugh:
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
Developer images are up..

https://developers.google.com/android/ota#walleye
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
In the changelog it says improved screen wake finally
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
Here

View attachment 4438355
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Yea saw that already :D
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
Good ! I'll wait for the OTA...hopefully it should also get released by 5am tommorow.
[Google Pixel 2 XL Guides, News, & Discussion] kkrazzyyguy:
OTAs are live. Got mine. 52.3 MB is the file size.
[Google Pixel 2 XL Guides, News, & Discussion] noking:
Update done.... Camera banding and Flickering issues still there :(
[Google Pixel 2 XL Guides, News, & Discussion] ayaskant12@gmail.com:
Anyone having earpiece crackling sounds on regular phone calls?

It's really irritating coming from note 8
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
Didn't google fix the update button... Have been smashing since morning and nothing ...

Gotta wait I guess for a wider rollout pattern
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
That will be pixel via play store services update. The beta right now has fixed the issue.
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
Which cables are you using guys?

I want usb c to usb a , i was using my 6p one as it works but it is very short and one which i got for 100₹ which works for 6p op3 doesn't work for pixel lol

Cheers ?
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
had bought a amazon basics cable...

https://www.amazon.in/AmazonBasics-...1520330409&sr=8-3&keywords=amazon+basic+usb+c
[Google Pixel 2 XL Guides, News, & Discussion] Prattham:
How is the quality? Seeing it is a lil expensive lol?
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
Don't know about the exact cable but Amazon basics is quite good value for money. I have used some of their camera filters and also using an HDMI cable. The quality is quite good.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
If you want a good and branded cable, you wont get it less than 300.
[Google Pixel 2 XL Guides, News, & Discussion] srinivas2901:
iVoltaa Pixie Type-C to USB Premium Nylon Braided (1 Meter/ 3.3 Feet) Cable - With Quick Charging (2.4 Amp) and High Speed Data Sync (Sith Grey) https://www.amazon.in/dp/B076QBBH1Y/ref=cm_sw_r_cp_apap_DG9f9s1oM8Qea
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
Got the phone today and they just flashed the stock firmware again and returned it back. Started facing the same issue again and it disappeared after a few min. Seems like some cable is loose.
[Google Pixel 2 XL Guides, News, & Discussion] rohit25:
What issue mate??
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
This issue, touchscreen in the middle doesn't work. It started working as I wrote earlier and again stopped working. Really an awful experience with Google so far.
[Google Pixel 2 XL Guides, News, & Discussion] Sukhi:
Did you drop your phone at any point of time till now?
[Google Pixel 2 XL Guides, News, & Discussion] nikhil.agrawal:
The 2nd day after I received my phone. After that i haven't dropped it.