yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Note 8 Questions and Answers] toenail_flicker:
at least one guy on another forum has reported his light bleed and is getting a replacement in exchange.
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
So maybe some were built with more of a "gap" there than others.

The way my luck with electronic devices works, I'll definitely have it. Glad that it won't be noticeable when it's in a case. I won't even look for it, because then I'll know it's there for sure and it will bug me. :D
[Samsung Galaxy Note 8 Questions and Answers] bekasulaberidze:
Samsung's response
[Samsung Galaxy Note 8 Questions and Answers] Ryland Johnson:
If you wish to partake in an adult debate you will have to behave like one. ;)

Ryland
[Samsung Galaxy Note 8 Questions and Answers] slyphnier:
but then again there no warranty if device damaged by any liquid

and there are "lucky" people got unit without light-leak

we paying at same price, right? but got minor-inferior product than others

if samsung giving up free gift, like powerbank that would be good enough as compesation
[Samsung Galaxy Note 8 Questions and Answers] Ryland Johnson:
I am seriously not understanding from where you are coming from? When there was a major serious problem with several hundred Note 7's, Samsung insisted all customers return them and either have a full refund or replacement with another mobile etc etc, this has been done to death....

In what way is the described refraction a manufacturing 'fault'? Yes some Edge mobiles don't appear to have this while others appear to have a strong degree of light refraction. I don't work for Samsung, I am not a micro engineer, though as a teen did qualify as an engineer in quality control prior to going to uni, so cannot pass

the

definitive answer.

I am only able to 'try' and calm some peers here by writing that all Edge mobiles show this refraction and I have owned them all. Non of them has had any water resistance problems etc. I have also written, ad nauseam, why also how this refraction occurs. :good:

With that in mind why are you expecting compensation from Samsung? May I respectfully suggest if you are that unhappy with your Note 8 that you return it and change for another Samsung model, brand or get a full refund.

NO ONE should accept a faulty mobile when its actually faulty. You do have choices and rights.

Ryland
[Samsung Galaxy Note 8 Questions and Answers] Kawaisa:
With my phone, the light refraction was seen when looking at the phone straight on like you would normally look at it and it could be seen during the day (not just in the dark) on both sides. Sent it in to Samsung for repair. The replaced a bunch of stuff including the LCD, so it's basically rebuilt.

Now the light can only be seen if I look at it at a certain angle from the side, on the left side, which does not bother me knowing that it's not actually a gap and just refraction from the stupid curved glass. Unless it can be seen by looking at the device directly, I would not bother making a big deal about it, but that's just me.
[Samsung Galaxy Note 8 Questions and Answers] slyphnier:
why i am expecting compesation is from what other use posted - samsung's respond

basically samsung said normal, while there are some unit that without light leak

if samsung not allowing user to replace their unit, by saying this light-leak normal

then user that got those issue and feel not right should get compesation

servicing (teardown - part replacement) less than a month premium-unit is totally no-no to me
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
It would be cool if there was some kind of skinomi type of thing that can be put on these to block the light leakage. Too bad some enterprising company did not come up with this, seeing as this issue has been around since the original Edge (apparently). I am going to return my Tech21 case and get one that does a better job of covering the edge. The Tech21 is a great case, but is only semi-opaque on the sides and the edges are rounded. I'm able to see the light coming out a bit. You know when it's most obvious? When I have a white screen up in gallery and then bring up the navbar, I can see the darkness slide up from the bottom. Again, not a typical use case at all. It's really just stress testing to see all of the possibilities. :D I need a case that more definitively covers the edge.

Or I could wait a couple of months and forget all about this. In real life use, it's unlikely that I'd ever see it. In daylight or a lit room it looks like room light is just reflecting off of the metal.

---------- Post added at 12:48 PM ---------- Previous post was at 12:46 PM ----------

Thank you for posting this. Very informative. It appears that Samsung doesn't even consider it to be an issue.
[Samsung Galaxy Note 8 Questions and Answers] *BIGKAHOONAA*:
Hey - just a little comedy for your evening, chap! I'm half British myself, I suppose that gives me a pass?

Good day
[Samsung Galaxy Note 8 Questions and Answers] Ryland Johnson:
I am not British? Never mind. :p

BTW I am sorry to see you only have one Kahoonaa and its enlarged? Work accident? Its spelt 'cahonas'.

Ryland
[Samsung Galaxy Note 8 Questions and Answers] Limeybastard:
I'm British you cu** ;)
[Samsung Galaxy Note 8 Questions and Answers] Ryland Johnson:
You have my sincere condolences. ;)

Ryland :highfive:
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
I know that everyone has their favorite case and some don't even use it. If you are looking for a great thin case that completely blocks the light coming out of the sides, I'd like to recommend this one:

https://www.amazon.com/gp/product/B074T5QBHC/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

It is super light and you can barely tell it's there. It completely covers the area that shows the light. To test this, I turned up brightness to full, put up a white image, and went into a dark room. Absolutely no hint of light coming from anywhere that it shouldn't.
[Samsung Galaxy Note 8 Questions and Answers] Limeybastard:
I found that goofed up tooth images highly offensive and stereotypical [emoji23]?
[Samsung Galaxy Note 8 Questions and Answers] Crazy CS:
Swapped mine over today. New device has no issues with light bleed.

I encourage others to swap instead of settle.
[Samsung Galaxy Note 8 Questions and Answers] petzku:
Got a message from the warranty service, they changed the display and battery?! OMG... I hope that the waterproofing is as good as from the factory...

I should be getting it back in few days.
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
Please update us on if the light leak is gone. I think that they just get them in, grab a screen, put it on, and send it back. It seems unlikely that they're picking through screens to find one where the black goes all the way to the bottom edge. Why did they change the battery?
[Samsung Galaxy Note 8 Questions and Answers] petzku:
Yes i keep you posted.

The battery change is weird, dont know why they changed it.. Maybe its samsung standard operation with screen change nowadays?
[Samsung Galaxy Note 8 Questions and Answers] Limeybastard:
Or maybe it's something more sinister LOL
[Samsung Galaxy Note 8 Questions and Answers] slyphnier:
i think its their standard, getting extra money from service parts

i read somewhere, a user broke their display send for repair and they also getting both new screen including new battery

so yeah its more like "service parts set"

anyway for me personally i prefer to keep my unit with light bleed rather than get a replacement service
[Samsung Galaxy Note 8 Questions and Answers] Limeybastard:
Fcuk me, I've just read properly all the posts up to the one I'm replying to on this thread.

Scratching my head wondering what all the fuss was about. Please tell me you guys aren't kabitching about the light relfecting off the metal bezal? I'm talking about the Facebook logon setup image taken.

In essence a reflection ?

I was thinking originally there was a gap and that light was escaping via a gap,.but all the pics I see seem to show light relflection of the think bezel. One fella even proved this point by stating the relflection also moved when he scrolls the screen. Comical.

One thing I've learned though, the more Samsung charges for devices the more the people want perfection. Nothing wrong in that, but this ?? Hahahah I thought I was effin ocd, you guys bury me in that respect.
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
Sort of. It's a gap in the black that surrounds the bottom of the screen. In some cases, it doesn't meet the very edge, and light reflects off of the bezel. Originally the speculation was that there was an actual gap between the screen and the bezel, but that's been proven to be false. As a result, this thread has largely died down.
[Samsung Galaxy Note 8 Questions and Answers] slyphnier:
if its true reflection then we need explanation for device without light-leak

why some unit have light-leak/reflection while other dont

well the logic is price = quality + service

no one willing to pay extra money if the quality is same or on-par with lower/middle series
[Samsung Galaxy Note 8 Questions and Answers] petzku:
Got my phone back from service. The light leak is the same if not worse. Blah...

https://ibb.co/gkSRtw

https://ibb.co/cMzvmG
[Samsung Galaxy Note 8 Questions and Answers] Limeybastard:
Looks good to me.
[Samsung Galaxy Note 8 Questions and Answers] lockieio:
Does anyone here try thin/slim cases from Ringke or Spigen? If yes, does it cover light leakage in dark since i like that type of cases. Thanks
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
Most of them do cover it. I have a few cases and two out of the three cover it. This is my favorite:

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

This one also covers it:

https://www.amazon.com/gp/product/B073R7MND3/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1

I like my Tech21 case best, but it doesn't completely cover it.
[Samsung Galaxy Note 8 Questions and Answers] Ryland Johnson:
I use Samsungs own Alcantara case. I don't even know if my mobile has light refraction as ignorance is bliss. I would guess it has as every other Edge mobile I have owned has shown this oddity to a lower or higher degree.

The Alcantara case is expensive but it is quality and can be cleaned to make it look like new. :good:

Ryland
[Samsung Galaxy Note 8 Questions and Answers] fixmypcnow247:
That is bad man ughh.

Take that phone back not cool.
[Samsung Galaxy Note 8 Questions and Answers] Ryland Johnson:
I think you replied to the wrong post? ;)

Ryland :highfive:
[Samsung Galaxy Note 8 Questions and Answers] lockieio:
Does Alacantara case cover that light bleed?
[Samsung Galaxy Note 8 Questions and Answers] Ryland Johnson:
I previously wrote I don't know as I have never looked for the light refraction. ALL my previous Edge mobiles have had this phenomena so I would guess my Note 8 has it also. Point is its unimportant so I am certainly not going to get OCD about it and no, I am not going to remove my mobile from the case to look! ;)

Ryland
[Samsung Galaxy Note 8 Questions and Answers] zackinaus:
I do find the light leak extremely annoying especially when you scroll up and down in Youtube app. It just like a led strip with words in different colours running across..... I think I have the worse batch of Note 8. I went back to the store and they opened up two other note 8s for me to choose from. One of them has the same problem but much better with only slight leak and the second one is perfect with no leak at all. Definitely quality control problem. Even the Samsung promoter's own note 8 has the light leak problem and he didn't realise until I told him to check his. Samsung need to step up their game in quality control definitely...
[Samsung Galaxy Note 8 Questions and Answers] Gursavek:
Okay, so my phone has the light bleeding, but your right the light changes when you scroll through pages and stuff. A lot of people have this problem if you can call it that. If it was light refraction wouldn't it happen on both sides? On my note 8, it happens more on the left side than the right. I just now noticed it and have had the phone over a month so really it doesn't annoy me, I do hope it doesnt compromise the waterproofing!
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
It doesn't. There is no gap between the body and glass that could allow water in. When I first got the phone, I did a bunch of research and found posts consisting of chats with Samsung about it. They don't consider it an issue. In some cases, the bottom edges of the glass are a bit transparent and it lets some light out. This light reflects on the shiny body and you get light leak. Of course they could have been lying, but if this was an issue that affected the phone in a negative way, there's be a lot of people complaining about it. That and as Ryland Johnson has pointed out, it's been a "feature" of all edge phones since the first.

On both my phone and my wife's, the light leak is more noticeable on the left side, and barely visible on the right. My phone has it a little worse, but hers definitely has it as well.

I'd forgotten all about this, until the notification came up that there was a new post. I threw a nice case on it and haven't looked back since.
[Samsung Galaxy Note 8 Questions and Answers] Gursavek:
I agree with you, it isn't something that really bothers me, I just noticed it and have had it for a couple months. Also, good thing it doesn't mess with the waterproofing!

Thanks!
[Samsung Galaxy Note 8 Questions and Answers] mcrzeppelin:
I discovered the problem while in a dimly lit room and now I can't stop noticing it. Went to the store and the moment i talkes to the dtore rep she knew exactly what i was referring to it and acknowledged it as a k own issue.

As shes gettimg my info the manger comes to to try to tell me that was normal for the edge screen and that all phones had it on both sides. My note 8 only has the issue on the left side but he kept trying to tell me it was also on the right and that there was no need for an exchange.

Im surprised how unhelpful store management was. He then tried to say I snapped the phone out of his hands as I was trying to show him the problem. I was like wtf.... seriously??? Took my phone back from him and told him "don't worry about it I'll just take it to another store". Which I gladly and promptly did.

That second stored processed the exchange without issue. They stated they no longer tpricess exchanges in store and that they'd be shipping a new unit to the store overnight air which should be here tomorrow or the day after. They did say there's like a $5 processing fee for a warranty exchange, which seems ridiculous considering it's a manufacturer defect, but at least they accepted the warranty claim.

Not sure why I had so much trouble with the first store manager, perhaps exchanges hurt their numbers, but nevertheless he was extremely rude, condescending and most unhelpful.
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
Drop in and let us know how the exchange goes. Based on what we've seen, you stand a better than average chance of getting a new phone with the exact same issue.

If you get one that has the issue and it really bugs you, just put a case on it. Any case will do, really. It just needs to come up over the edge.
[Samsung Galaxy Note 8 Questions and Answers] mcrzeppelin:
Got the text phone arriced at the stored today, going to try going in tomorrow before work to pick it up.

That was my concern with doing the warranty exchange, the potential possibility of getting a device that's worse off. Right now the issue only occurs leftside and im worried about the ndw pbone habing the issue on both sides but I figured may as well give it a shot.

What I can't seem to wrap my head around is how this not seen as a manufacturing defect when not all devices suffer from it and it's not occurring at the same rate for different sides of the device.

I've come across several explanations online but they all seem to just settle and accept the problem as inrefuteable fact one that is unpreventable. That seems incorrect though when there are other curved devices on the market without this "light reflection".

Sounds a lot like like the light from Venus that got refracted on some swamp gas and causes an explosion in MIB. In other words... horse****. If it looks like bs and it smells like bs....well.... suffice it to say I, I'm no engineer.

A xase does help a lot. Im using the rhinoshield crashguard bumper and it does prevent the light leak. I'll try and post an update tomorrow once I've received my new phone.
[Samsung Galaxy Note 8 Questions and Answers] shootermc77:
I took 2 phones back to shop, 3 phones in shop have it too!!!

They were all black. I now have a gold phone and all seems good.....but at night there is this **** light bleed!!!. 6 phones all have it.... i live with it, the phone is to good^^
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
It just doesn't seem that Samsung considers this a priority, or even an issue. If they continue on with the curved screen in Note 9, it'll probably be the same thing.
[Samsung Galaxy Note 8 Questions and Answers] Limeybastard:
Keep returning them , hopefully you'll have a good one by the time the Note 9 comes out LOL
[Samsung Galaxy Note 8 Questions and Answers] cal3thousand:
I just wanted to report that my black TMO Note 8 does not have any "light bleed" or "bezel gap". I will have to check my wife's Gray one when I get home. Sorry to you that do have it.

Side note, 1200 nits is effin' bright!!! I put the screen all the way up on a white image and it kind of hurt my eyes to the point of squinting... AWESOME!!!
[Samsung Galaxy Note 8 Questions and Answers] illusionv1:
Hi I have the light bleed on both sides and I have wash my phone several times with water and soap and nothing has happened yet lol I think it doesn't affect the ip68 I'm going to try to take pictures with my s7 edge closeup lenses that I have and also in water
[Samsung Galaxy Note 8 Questions and Answers] mcrzeppelin:
Forgot to come back and tell y'all what happened. Got my new phone shipped to store overnight.

The moment I got it home I went into a closet turned off all lights and.... lo and behold... no light bleed on my replacement.

Now even though this was a warranty exchange, they did not send me a brand new unit. It shipped in a box exactly the same and appeared to be from the same location that assurant ships their insurance claims.

It appears that my unit was a return one as it came empty with no s pen no charger or any accessories. Not happy that it was a refurb, but at least no more damn light bleed.

I guess I'm one of the lucky ones and they got it right with my first exchange. I'm using the rhinoshield which prevents the "light bleed" from being visible but it would've been infuriating knowing that it was simply being hidden.

I know people say it's not a defect...but goddam it sure seems like a big one. If only some units have it others dont.... plus return/refurb units seems to have it fixed.... well if that's not a manufacturin defect/error....

Nice try trying to make this seem like a non-issue samsung. Did u pay YouTubers to make this seem normal? Sure seems that way....

---------- Post added at 04:33 PM ---------- Previous post was at 04:32 PM ----------

...You need to wash it in gasoline and then try to dry it with an open flame .... ?
[Samsung Galaxy Note 8 Questions and Answers] Limeybastard:
Comical.
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
Congrats! It seems hit or miss. Glad you got a hit!
[Samsung Galaxy Note 8 Questions and Answers] slyphnier:
if you remember or take not imei code

or you can check your box and compare the imei code with your phone

you should can find out if your phone repaired or not

same box - with same imei code / serial number as the unit returned = same unit which mean they repaired it

if me i prefer to live with light leak instead they repairing my brand new unit

as for repaired unit, we always some concern to ip68 resistant that is no as good anymore as brand new

i got 3 exchange each time with new phone (it tooks around 1~2weeks each replacement)... and all of them have some light leak

i kinda regret replacing my first unit, as probably that the better one compared to rest of replacement unit

my first unit light leak only visible when i check it on certain degree not when straight up looking on the screen

some replacement unit have visible just by seeing straight into the screen

the unit i decide to go with have quite visible light leak near volume button- but no light leak on right side

as minor bonus, i got better chip binning with this unit also

if i push samsung, i might can get another exchange, but i think that will be the last too and no warranty i will getting better unit that the one i own right now.

well i got tired with all the exchange either, and quite satisfied enough with their service (keep changing with new unit, rather than servicing the unit)
[Samsung Galaxy Note 8 Questions and Answers] mcrzeppelin:
That freaking sux. I can't imagine having to go through that process as many times as you have only to end the same.

That was one of my main concerns when I took it to the the store. The phone I had previously only had the issue on the left side and I was concerned with the new phone having the issue on both sides instead of just one.

I think had the phone had the same issue still o so ply would've kept it as is since my bumber case covers it anyways, and I never remove the bumbper anyways.

I actually got to keep my phone 'til the new device arrived in store. It's not like I shipped them mine then sent they me a new one. It's definitely a different phone than mine but no way to tell if it's refurb :/ It had no imei sticker in the back and it didn't come in a samsung box like a retail unit. Simply arrived in a tmobile box exactly like the one assurant had used to ship me my LG v20 insurance claim replacement unit. That's why I was thinking refurb.

L

---------- Post added at 08:35 AM ---------- Previous post was at 08:34 AM ----------

Much appreciated. Best of luck to any of y'all going through the process.
[Samsung Galaxy Note 8 Questions and Answers] juanacevedo:
My dad went through 4 note 8s and all have light bleed. Our local best buy and tmobile display units all had light bleed as well. My 950FD that I bought off eBay barely has any. It's just a small slit not the whole edge. I had this same issue on my S8+ on all 4 corners of the phone. I'm case anyone is wondering this does NOT impact water resistance AT ALL. Have used both phones countless times in the rain and in the shower full dunked in water and have had no issues.
[Samsung Galaxy Note 8 Questions and Answers] slyphnier:
the things that i still curious is why this light leak happen

based on this ifixit teardown :

https://d3nevzfk7ii3be.cloudfront.net/igi/irZW4JUNhi1V6YL3.huge

https://d3nevzfk7ii3be.cloudfront.net/igi/ZJVdLSSumdpXuaHl.huge

some said the sealing process / adhesive is not at perfect position that causing light leak?

so its means the display even almost fully/properly covered by those bronze sheet still leaking lights?
[Samsung Galaxy Note 8 Questions and Answers] Jeff1213:
Aww thank God

I thought I was the only one having this light bleed and I was afraid that there is a gap on the screen which will make my device not water resistant.

Now I m a little relieved and my UAG case covers it entirely :)
[Samsung Galaxy Note 8 Questions and Answers] Ryland Johnson:
Not if its got the edge screen technology.

Cant believe this thread is still going? :eek:

Ryland :highfive:
[Samsung Galaxy Note 8 Questions and Answers] Limeybastard:
I've got bored of the note 8 already, going to sell it on swappa I think.
[Samsung Galaxy Note 8 Questions and Answers] usmaak:
What are you getting next?
[Samsung Galaxy Note 8 Questions and Answers] Limeybastard:
Dont know to be honest.
[Samsung Galaxy Note 8 Questions and Answers] Ryland Johnson:
Cant work out if you are serious or not? :confused:

If you are bored with the Note 8 then my guess would be you are bored with mobile smartphones?

I think its the most versatile smartphone on the market. So customisable its unique.

Ryland