yashsingh1/xdaforums huggingface dataset:
[LG V30 Guides, News, & Discussion] ChazzMatt:
It's one thing for a phone to have bands the carrier doesn't want to mention (bands competitors might use), but it's another for a carrier to promise bands the phone doesn't actually have. That would probably be illegal...

What's the Canadian equivalent of the U.S. FCC? What bands do they say this model has? The FCC tests all phones that are sold in U.S. and U.S. territories, for bands used by U.S. carriers and/or might conflict with emergency/government frequencies. With the Moto XT1225 (sold in Puerto Rico) due to FCC we knew it had all the AT&T LTE bands and even T-mobile HSPA bands, even though Motorola would NOT list them on the official specs sheet. Only later, when the phone launched in India did Motorola admit to all the LTE/HSPA bands that phone had.

Search for the test documents for that agency for that model LG V30. It's public information paid for by Canadian taxpayers.
[LG V30 Guides, News, & Discussion] jcsww:
It wouldn't be the first time and won't be the last. The CRTC, which is the Canadian version of the FCC, is more crooked than most could ever imagine. Rogers (AT&T Canada) and Bell pretty much have a monopoly where they don't complete with each other to keep prices high. Payoffs to the CRTC board keeps it this way as well. Deceptive practices are alive and well and have been for decades in Canada.

Back in 2011, T-Mobile had just about everything in place to start up in Canada, including appointing a Canadian CEO. However, Rogers and Bell whined to the CRTC that they would not be able to compete and as a result, jobs would be lost. T-Mobile's entrance into the Canadian market was cancelled by the CRTC about a month before they were going to start purchasing retail space to start opening stores and offering service. The CRTC solely exists to take payoffs from the big two in Canada to ensure it will always remain that way. Consider it the equivalent of AT&T taking control of the FCC. :P
[LG V30 Guides, News, & Discussion] sundoggy:
[MENTION=3116388]jcsww[/MENTION]

Check this out

https://www.gsmarena.com/lg_v30-8712.php#h933

I think it's pretty accurate now. Canadian version is actually not bad compare to H930 , H931, H932.
[LG V30 Guides, News, & Discussion] jcsww:
That would be nice if there was actually some confirmation of that. What I was told directly from LG is different and the Canadian carriers can't seem to get their info straight either.
[LG V30 Guides, News, & Discussion] ChazzMatt:
That seems correct -- based upon the needs of Canadian carriers who are selling it and that it matches very closely the U.S. counterparts.
[LG V30 Guides, News, & Discussion] jcsww:
I don't want to buy one based one what seems correct though. Their information for the H932 isn't entirely correct based on what someone posted in the T-Mobile thread that actually owns the device. Unlike in the US, Canadian carriers will not take something back based on incorrect information.
[LG V30 Guides, News, & Discussion] ChazzMatt:
OK, I'll bite. Based on someone who owns the T-mobile H932, what do they say is wrong about this information? I'm curious. Do they say it has MORE bands? LESS bands? What exactly is incorrect?

https://www.gsmarena.com/lg_v30-8712.php#h932
[LG V30 Guides, News, & Discussion] jcsww:
More bands work than actually listed.

Although band 71 doesn't seem to show in that, T-Mobile could potentially add that in a future update since the spectrum isn't actually rolled out yet outside of a couple of test markets.
[LG V30 Guides, News, & Discussion] ChazzMatt:
Again, what specifically is incorrect about that bands list for the T-mobile H932? You said it's not correct, based on someone who actually owns T-mobile H932. So, they should know, right? More HSPA bands? More LTE bands?

"More bands" is not a bad thing... Still, "incorrect" is not really an acceptable answer to continue the discussion. ;)

If you don't have an answer, ask the person who said it. ;) We're trying to get correct information. If it's not correct, someone can't just say something vague and walk away. I'm not being argumentative, but you are quoting someone else who says this is bad information. It's not bad information if there's no proof. I don't know their qualifications to state something like that.

Yes, specs on spec websites can be wrong, and I can prove that clearly through my own Moto XT1225. It has LTE band 5 and HSPA band 4 -- and Motorola didn't want to admit that for some reason. But I ran modem tests to prove it, I had FCC data to prove it, and I had Canadian forum users who backed up my own first hand data. I also posted screenshots of my modem tests as proof. Later, Motorola did admit all the bands that phone had, when they released it in India 5 months later after Latin America. But to this day, some spec websites still list only the "original" specs released by Motorola, not the "amended" specs (which were there all the time).

---------- Post added at 08:31 AM ---------- Previous post was at 08:20 AM ----------

OK, now we're getting somewhere. The H932 has LTE band 13?
[LG V30 Guides, News, & Discussion] jcsww:
What I said is, it's not entirely correct. The screenshots the person posted are fairly clear which references what. T-Mobile obviously is just going to post what they use as well as what might be useful with their roaming partners. When it comes to GSM Arena and those other sites, I expect them to provide than just copying and pasting what the carrier posts, if there is more to be listed. They are the review sites for those who want more information than what the carriers and sometimes manufactures post. Missing information in my opinion is not entirely correct information. What is posted is right, but it's not complete.
[LG V30 Guides, News, & Discussion] ChazzMatt:
Band 71 is a major selling point for T-Mobile on this phone. So, band 71 is there on that T-Mobile H932. It's just not being shown either because she's using her old iPhone SIM card or that app doesn't recognize LTE band 71 yet .
[LG V30 Guides, News, & Discussion] jcsww:
I get that aspect. After all, they could actually get in a lot of crap from the FCC if they mislead consumers. That doesn't apply in Canada in a way that companies take seriously though, which is why I am being more critical of the information on the H933 than anything. I could live without band 71 because I will probably upgrade in a years time but I would like to ensure that the H933 supports everything I want until I decide to upgrade. I probably won't be back in the US until closer to Thanksgiving (not Columbus Day for those Canadian's) and I honestly loathe the holiday shopping season.
[LG V30 Guides, News, & Discussion] ChazzMatt:
I know LTE Discovery app coders were asking for T-Mobile customers' help in submitting data for them to update their app to correctly reflect LTE BAND 71. A lot of apps right now will not show it, even if the phone has it.
[LG V30 Guides, News, & Discussion] VeixES:
Cellmapper shows B71 correctly from day 1 ;)
[LG V30 Guides, News, & Discussion] sundoggy:
From old tradition T-mobile never show their full bands or even correct supported bands. That was my experience when I was living in the US. I was with them from 2003-2014.

---------- Post added at 07:49 PM ---------- Previous post was at 07:45 PM ----------

Last time I contact LG, they told me they have no such info. How professional are they?
[LG V30 Guides, News, & Discussion] jcsww:
That is my biggest frustration with this. i want the phone but obviously I want to buy the one best suited for travel. If I buy the H932SV, I will have to wait until I am south of the borger. If the H933 does pretty much it all but 71, I'd go buy it locally. One band isn't going to make a huge difference but the lack of consistent information from every source is the issue. I probably will just end up holding off until Thanksgiving. That way, at least I know what I am getting and it isn't branded like most of the other US carrier models.
[LG V30 Guides, News, & Discussion] ChazzMatt:
Customize your phone how you want. Screw LG and/or carriers...

Original Rear Battery Back Door Glass Cover Replacement For LG V30 (different colors)

https://xdaforums.com/lg-v30/accessories/replacement-cover-colors-t3698366
[LG V30 Guides, News, & Discussion] chriskwarren:
Didn't realize that the FM tuner was left enabled for this phone in Canada. Just need some headphones for the antenna.
[LG V30 Guides, News, & Discussion] The Elite:
I have a Freedom Mobile V30 and the hidden menu LTE Band Selection does not show me Band 66. Recently (yesterday) Freedom offered LTE to all customers including those on their (3/3.5G. Plans). I am receiving LTE signal, However I am living in downtown Toronto so it may be that I am simply catching the additional band (band 4) implemented here. I'll be flying over to Vancouver in the near future so I'll see if I still catch LTE over there where supposedly only band 66 is currently implemented for LTE support.
[LG V30 Guides, News, & Discussion] jocular_chen:
LG V30 works on Freedom

I grab one V30 from FIDO when they have 200 trade in Promotion. I tested it already. It works on Freedom and display LTE by inserting my friends' SIM. And it's unlock since Roger and Fido say so.
[LG V30 Guides, News, & Discussion] jcsww:
Although band 66 isn't commonly used in Toronto, it should still show because that band should get carrier aggregation with your SIM. Can you post all of the bands it says it supports via that menu, please? At least we are finally starting to clarify what actually works and is supported on some models.
[LG V30 Guides, News, & Discussion] The Elite:
Well, yes, it should be compatible but it's not showing up. its the same bands that the guy on page 9 listed. The other possibility is that freedom like the V20, has enabled it via software which does not affect the hidden menu settings. I'll know when I fly over to Vancouver.
[LG V30 Guides, News, & Discussion] jcsww:
That's good to know. Thank you for confirming that and thanks for making a point of checking when you are in Vancouver.
[LG V30 Guides, News, & Discussion] chriskwarren:
Like a dumbass I went looking around in my phone (and thought I used the right dialer code, *#546368#*918#) to check out what bands my Bell V30 had listed somewhere...a network menu flashed up and then vanished without me doing anything. Since then, I have noticed that I get crappy LTE reception (will jump from one bar to full bars a lot, sometimes no bars, etc). I have to switch to hspa to keep a reliable signal now. This is happening at work mostly, and also near my home (so two areas 30kms apart).

I tried resetting the network settings through the backup menu a few times, and that does not seem to work.

Is there another way to totally reset the radio on this thing? Is it possible for me to have screwed up LTE support on my device by simply viewing the hidden menu I typed? I know its a mess I might have made myself lol..I was curious to look around and possibly help folks but it might have backfired a little bit.
[LG V30 Guides, News, & Discussion] jcsww:
You have a Bell version which is an H918? All of the Bell versions I have seen are H933's. There is another dialer code from another thread that seems to be hit and miss for some for being able to manually enable bands. It is: 277634#*#
[LG V30 Guides, News, & Discussion] jcsww:
Any luck with your data speeds? If not. Have you tried using the correct code for your model number, which is: *#546368#*933#
[LG V30 Guides, News, & Discussion] chriskwarren:
Yep I found the dialer code on the v20 forum originally, hence why I punched in the 918 and not the 933. I didn't realize that part of the code referred to a model number until a few days ago when I was retracing my steps, trying to determine what I might have done lol. If I used the wrong dialer code, you would think that it should not have done anything at all, correct?

Last night around midnight I just decided to 'cheat' and did factory reset instead of a tweak to fix the issue. I'm still not seeing perfect reception at home, but the bars don't seem to jump around as much. I'm seeing ghat the only LTE band available to me is band 2, not sure if that is normal for here or not.

Tomorrow when I go back to work, where I have gotten great LTE reception for years, I'll know for sure if the reset fixed it for me as my connection stopped completely at my desk. Until then, I don't want to go messing with any more dialer codes, so that I can just do/change one thing at a time to see what my next step will be. I have no idea if the factory reset would correct radio issues, as the network setting reset did not fix it for sure.
[LG V30 Guides, News, & Discussion] sundoggy:
So you put in the wrong code? But you didn't change anything else right? Doesn't make sense it will change anything.
[LG V30 Guides, News, & Discussion] jcsww:
Band 2 can be very common in the Greater Toronto Area. If the Nexus 5 situation is anything similar to the V30 when it comes to messing around with dialer codes, then a factory reset more than likely won't do the trick.

I am a little surprised a code for the wrong model number worked. When looking up what the H918 is, I get the T-Mobile variant of the LG V20. Band support listed for that model, at least according to what LG has posted, is: 2/4/12/66, Roaming 1/3/5/7/13/20. Depending on your carrier and location, that might severely limit your connectivity options if the incorrect dialer code has locked you out of everything else. When I asked someone in the T-Mobile thread to try the dialer code (*#546368#*933#) on their H932SV, they stated it didn't work. It did work though when they used the correct model number as the last 3 digits (*#546368#*932#). If you still have issues, I would personally try the 933 code and hope that reminds the device that it isn't a T-Mobile V20.
[LG V30 Guides, News, & Discussion] chriskwarren:
[MENTION=6990822]sundoggy[/MENTION]: I agree, I would think that punching in the code I did should not have worked, and its purely a co-incidence now that I am getting crappy speeds and reception. But I am more familiar with Samsung devices, so I'm just trying to figure things out myself before I think of an RMA.

[MENTION=3116388]jcsww[/MENTION]: interesting about the Nexus 5. I have downloaded a few apps that show me which towers are being used (Rx Monitor and LTE Discovery) that I will use when I get to work later this am. I'll take screenshots of what my phone sees when I get there both before and after using any dialer codes. But last night on my hike I lost data connection again where I have had it for years, switching to hspa gave me full connection (but I was out hiking with my dog in the dark, and there were coyotes howling in the distance so I had to be paying attention elsewhere).
[LG V30 Guides, News, & Discussion] jcsww:
RMA would definitely suck but hopefully it doesn't come to that. If it does, hopefully your carrier has a decent exchange policy that will literally give you a replacement on the spot. The phone hasn't been out long enough, especially in Canada, to warrant them to send it off to wait for a replacement.
[LG V30 Guides, News, & Discussion] chriskwarren:
The dialer code *#546368#*933# did indeed get me to a service menu but I'm unsure what to do from there (last time when I used a a dialer code the screen just flashed for a second). Is there anything I should check or reset that will get my radio back to stock?

The fact that I have a menu now and not before tells me that the dialer code I tried is not the issue, but still want to rule it out.

Thanks again [MENTION=3116388]jcsww[/MENTION]. Learning a lot about lg stuff right now. If I do t get anywhere I may even try a new sim card next. Bell's return is horrible, but I do have a 90 day guarantee with my credit card. I can't live with the crappy lte reception I'm getting now that's for sure.
[LG V30 Guides, News, & Discussion] jcsww:
If you have any issues with Bell, call their Executive Client Relations. Ajax should have very good coverage, although mostly band 2 for Rogers/Fido/Chatr and Bell/Telus/Koodo/Virgin. You can reach Bell's Executive Client Relations at, 1-866-317-3382, in case you have any issues.

One thing to consider trying, if it is possible on the H933, is to disable band 2 and see what it connects to. The H932 allows you to check off the bands in the shorter menu dialer code that isn't model specific but I haven't seen anyone confirm the bands being selectable on any other model so far. Freedom should only pick up band 4 in Ajax and the GTA out to the far side of Oshawa before jumping to band 2 for their Away/roaming service. If you happen to be around the downtown core in Toronto, you can sometimes pick up band 28/Bell and band 29/Telus.
[LG V30 Guides, News, & Discussion] chriskwarren:
Just called Bell tech support and they said they will check out the network in our area and see if there is a back-end issue first, and if not, they will ask me to return the device for an exchange. I really don't think that dialer code I tried last week was the issue, as I was never given a service menu like I did when I tried the right code you provided. There is either an issue with the network at both places I use the phone the most (Ajax and Bowmanville, not likely) or there is an issue with the radio on this phone.

edit: using the Rx Monitor software, looks like my phone also picks up band 4 fairly often here in Ajax (band 2 only in Bowmanville).
[LG V30 Guides, News, & Discussion] ShaolinMilk:
I feel like a dumbass and messed up my LTE band. I entered *#546368#*933# and went to Field Test > Modem Settings > LTE Band Selection and selected Band 4. Does this mean it can only use Band 4 and not any other bands? How can I reset it back to default? I had a whole bunch of network issues today on LTE after I did that... please help! Thanks in advance.
[LG V30 Guides, News, & Discussion] ChazzMatt:
Yes.

Go back in and select the other ones you wish to have available for use.
[LG V30 Guides, News, & Discussion] GottaStayFly:
So I was thinking of possibly picking up a v30 today, is it safe to assume that there shouldn't be any screen issues with the Canadian model? (assuming that the screen issue is really minor and just the internet nit picking it kind of thing)
[LG V30 Guides, News, & Discussion] ShaolinMilk:
Thanks. I just selected all the bands, chose "Automatic" under Network Mode and "Enable All" for LTE-A whatever that is. Seems to be back to normal now. Thank you.
[LG V30 Guides, News, & Discussion] jcsww:
I just came through there over the weekend. Not north Ajax though but from Cobourg to Scarborough and then to Niagara Falls, then back to Toronto yesterday. I don't normally pay attention to the bands unless I have a need to, which hasn't been for a while. Band 4 and band 2 at least offer more than one option for the V30 to connect to.

The user who I quoted below seems to have the option to check off bands, which so far, has only been confirmed on the H932SV. If you can, enter the same menu and check off every band there is. That will give you the widest possible connectivity where available at a slight cost of a little more battery usage. If you need as much as you can get out of the battery as possible, then make sure you check off 2, 4, 7, 17, 29, and 41. You can view which bands Bell and other Canadian networks use here. You could also enable all of the bands for Bell/Telus/Rogers due to the allowable roaming inside of Canada stuff the CRTC passed a while back that helps ensure Canadian's have service where service is available.

If you want the widest possible options, then check them all. Otherwise, depending on who you have service with will depend on what bands specifically you may want to actively select.
[LG V30 Guides, News, & Discussion] chriskwarren:
I went back to the menu (Field Test > Modem Settings > LTE Band Selection), and on the section where the bands are listed, there is nothing for me to check off. When I press a band, it says either "success" or "fail" in a popup (tried long-pressing as well). The last one I pressed (band 5) said success, and the Rx monitor app says I'm still on band 2.

I also went back and did the same steps that [MENTION=4986750]ShaolinMilk[/MENTION] did for lte-a and automatic (""Automatic" under Network Mode and "Enable All" for LTE-A") and its no different. My data cuts in and out.
[LG V30 Guides, News, & Discussion] karendar:
Got one with Rogers, zero screen issues.
[LG V30 Guides, News, & Discussion] ChazzMatt:
[MENTION=3116388]jcsww[/MENTION], see this:

https://xdaforums.com/showpost.php?p=74539970&postcount=66
[LG V30 Guides, News, & Discussion] jcsww:
That could be a good thing, if someone can find a way to make use of it. I am going to order a V30+ tomorrow though from T-Mobile. The black is nice, it has the band 71 already, and I only have to wait until I am back in VA to grab it. Sadly, the store closest won't be getting any though so I have to order it and have it shipped, which isn't so bad. It will be there before I am, which is what is important.
[LG V30 Guides, News, & Discussion] chriskwarren:
Decided to try a new SIM card today and see if that helps. Getting horrible customer service from Bell right now too. Store is saying that I have passed 14 day exchange window, called executive office (thanks for the number [MENTION=3116388]jcsww[/MENTION] I had to use it twice today lol) and told I have 30 days, who forwarded me to another number to arrange a swap (retail channel support) who then said no notes on my file and that I couldn't return the device, had to call back exec office who told me I could do a return at local store, local store says no the exec office was wrong, etc etc. Also had my original retailer (1.5hrs away) tell me that I had to get a new SIM from them, not my local store in Bowmanville because they "would not have blanks", etc (still got one locally). Exec office promised to email we a waybill, etc. that has not arrived.

It will get sorted. tech support just called me and said that there were not network issues so there is that. I have lost of detailed notes, but I won't pursue it unless this new SIM card does not correct it. Bell tech rep says he is sure the issue is my phone or the SIM card.

But looks like my issue is hardware. Hopefully its just the SIM.
[LG V30 Guides, News, & Discussion] jcsww:
Save that number! You will probably need it again at some point in the future. :P

My grandparents have cell phones with Bell. I totally understand what it is like to deal with them and the run around they give everyone. Some Cricket users are also having connectivity issues with the AT&T model of the V30. Cricket being AT&T's value carrier, it uses older network technologies usually a decade out of date, like Rogers does with the old Fido network with their Chatr service. Bell's network is usually very solid for service. Have you tried using the Network Selection manually in the Android settings to force connectivity on to Telus or even Rogers temporarily to give yourself an idea if there are any differences?

Bowmanville has a Telus store, just in case you ever want to switch. Go see the manager, Daniel. He used to be an employee at the Scarborough Town Centre store that specifically dealt with the 6 lines we have between my Canadian phone as well as my mother's and immediate family. His knowledge of internal loyalty discounts as well as his superb customer service always with my family, earned him the promotion he got a couple of years back.
[LG V30 Guides, News, & Discussion] chriskwarren:
Telus might be out of the question for us until next year when my wife's contract is up. I will def look him out at that time though!

Thanks again for all your help. Its good to see solid folks like yourself in an online community when moving to a new device!