yashsingh1/xdaforums huggingface dataset:
[Tilt, TyTN II, MDA Vario III General] Bruce Inman:
No connect on ATT- for Media Net Only

Not sure if this will help but....

go to: connection settings/advanced tab/ Select Networks/ set both to Media Net. Click "OK"

go back to the Tasks tab and click on "Manage existing connections", go to Proxy Settings and make sure to check "This network connects to the internet" and.... (I think this is where the actual problem is) uncheck "uses a proxy to connect"

If this is unrelated to the FLA outage, then you should be all set.
[Tilt, TyTN II, MDA Vario III General] drizute:
JULY!

If the live event is in July does that mean we have this issue until then ! Gees I hope not ?
[Tilt, TyTN II, MDA Vario III General] Dan.308:
Real simple fix. Happens on mine from time to time. I use my Tilt in tennessee. Used to happen with my 8525 also. While PIE is open just hold the the End Call button down for 3-5 seconds you'll see the reception indicator change from bars to an antenna icon while it re-establishes the data connection. It will then change back to the reception bars. Then you can click menu and re-launch your home page or type in a new address.
[Tilt, TyTN II, MDA Vario III General] Dan.308:
Real simple fix.

Sounds like a problem I have sometimes. Happens on mine from time to time. I use my Tilt in tennessee. Used to happen with my 8525 also. While PIE is open just hold the the End Call button down for 3-5 seconds you'll see the reception indicator change from bars to an antenna icon while it re-establishes the data connection. It will then change back to the reception bars. Then you can click menu and re-launch your home page or type in a new address.

Hope this helps,

Dan.308
[Tilt, TyTN II, MDA Vario III General] weebo523:
Dan, thanks but that's not it. It does move our thread back to the top again, however, so thanks for that:-)

Where is our s. florida "no internet" group today, hopefully not switching over to AT&T or something like that.

I thought we would have service by now, but still no go. Maybe by the end of the weekend??
[Tilt, TyTN II, MDA Vario III General] jcostantino:
Hi... just found this thread from HoFo and came back here...

I bought an Eten X600 (sorry HTC guys, I jumped ship from my MDA) and on Thursday of last week I've had extremely spotty internet. I reflashed the phone a couple times thinking that there might have been a ROM problem (I upgraded the rom two or three days prior) but no luck.

BTW: I live in Sunrise. The phone is EDGE only. I have the $19.95 total internet plan.

We were in Pembroke Pines on Sunday and everything worked perfect when I was using the internet, later that night back at home, it was dead again. Just stuck on "Opening..."

Tethering produced the same results, it resolves a name, a few packets go back and forth, then it dies.

There are a few websites that I can get to:

maps.google.com/gmm loads up but I can't click the link to download the .CAB

DSLReports' cellular speedtest loads up but the tests don't run

I can get to my firewall/router (SmoothWall) at work via the management page and view EVERYTHING with no problems. This is the only website I can view. I don't know if it's significant that it's served off of port 81.

My SIM card works in my old MDA just fine. A borrowed ATTWS SIM works fine in my X600. I swapped my SIM at a TMO store today and that didn't resolve anything.

I'm hoping that since my device is so new (Nov or Dec '07) that even though it isn't 3G, the same problem is occurring. Since everyone here has experienced an outage at about the same time, it seems like it correlates.
[Tilt, TyTN II, MDA Vario III General] weebo523:
jcostantino - well that's very interesting. I just checked and I can also get maps.google.com/gmm & DSLreports with the same results. The fact that your phone is not 3G does make this an even greater mystery now although I was told that this is all happening through GPRS - but I am pretty clueless now. You are definitely having the exact same issue as us though & if everyone else wants to check those two sites, I'll bet you all get the same results.

And after reading what I wrote here, I can tell I am tired, because I am making very little sense - going to sleep now!
[Tilt, TyTN II, MDA Vario III General] jcostantino:
Here is the other link that sort of works: (i'm not posting my firewall page for obvious reasons - I don't need it being brought down a million times)

http://www.dslreports.com/mspeed?jisok=1
[Tilt, TyTN II, MDA Vario III General] Bob T:
This is really frustrating. Its definately a T-Mobile network issue in South Florida. I called for 4 days and they told me to send my phone to HTC but thank goodness I find this site first. They ended up adding my case to the not being able to use as a modem, not sure why but he said its the same issue. I lost my internet through explorer over the airwaves almost a weeke ago. Tuesday or Weds I think. This is getting old and I dont want to switch but will if its not working soon.
[Tilt, TyTN II, MDA Vario III General] Bob T:
I am curious, can any of you hit the site purple.com? Thats like the only site I can get which means it works but times out for just about any real page
[Tilt, TyTN II, MDA Vario III General] jcostantino:
I can get to purple.com but it times out on the FAQ link.
[Tilt, TyTN II, MDA Vario III General] Bob T:
What has T mobile told you about the issue? I think its something someone has done to a server that handles a certain area out of malice or loyalty to t mobile branded phones. Sounds crazy but think about it. How is it that only non T mobile phones suddenly stop working in one area, sounds like someone who only has access to that server did something. If my sim works in a t mobile phone then I think there is some discrimination here with our phones but only in S FL. Unless PC's are becoming aware on their own LOL. Sorry I am just really annoyed and dont know what to do.

WHat has T Mobile said to any of you lately on this issue?
[Tilt, TyTN II, MDA Vario III General] omaralt:
just to update u guys, im in tampa for the weekend, and the internet works perfectly...sucks for south floridaians. hope it works when i get back to ft. lauderdale...
[Tilt, TyTN II, MDA Vario III General] weebo523:
purple.com works for me and is ..........well.....purple. Don't want to add it to my favorites but may need a new catagory - only's.

This is getting stranger by the day.
[Tilt, TyTN II, MDA Vario III General] iiodii:
good darn it!!!!!!!!!!!!!!!!!!!!!!!!! any info please keep on it.
[Tilt, TyTN II, MDA Vario III General] ManTheDan:
Yup same thing ive tried and same problem i cant resolve, im in pembroke pines too, zip 33026, This really needs to get fixed.
[Tilt, TyTN II, MDA Vario III General] robosiris:
This really blows, I'm experiencing the same thing (no internet connectivity) as well. I can't utilize the GPS or the internet, and I live in Miami. I've played with different radios, soft and hard resetted, ran the network configuration several times, tweaked the dns settings .. blah blah blah. Fatigue is setting in. Hope this will be resolved soon. I'll continue to research as the rest.

Coincidently, I am able to use the internet on my Kasier when sync'd with my computer, (via the broadband connection), and WIFI too.
[Tilt, TyTN II, MDA Vario III General] jcostantino:
We're going to Orlando tomorrow morning so I'll try periodically as we drive up the Turnpike and post the east coast city that it picks back up in.
[Tilt, TyTN II, MDA Vario III General] elkavayo:
weebo523, it's true! I can go there as well. This is vry strange indeed. It seems that there are still some details to be ironed out on their firewall.

Wha's strange is that this is happening with a non-3G phone. My wife's (Dash) and daughter's (SDA) have never stopped working (through T-Zones though) They can access any page on the web. Even my Nokia E61 (3G) can browse the web. It seems it onl affects non-T-Mobile branded HTC.

To top thing over, my exchange server died on Friday, so I don't have email either! Now I'm completely disconnected! I had to order a new server (good thing Dell is selling one for less tha $400! It'll take a week though :-(

When will this whole nightme be over?!:mad:

Luis
[Tilt, TyTN II, MDA Vario III General] jcostantino:
internet came back on around mile marker 220 - south of canoe creek.

posting from my phone in the car.
[Tilt, TyTN II, MDA Vario III General] elkavayo:
Great! Thanks for keeoing us posted. Drive carefully.
[Tilt, TyTN II, MDA Vario III General] robosiris:
Thank you very much for heads up.

So it's definitely a tmobile thing and not my device. Being that I have such a great device that has some many features, I'm being to think that the internet connectivity needed for a kaiser (gps, internet, mms, etc) has to be 3g or more. So I went ahead and paid the penalty fee for discontinuing my contract with tmo and opt for AT&T, due to the internet connectivity. Drive and arrive safely my friend.
[Tilt, TyTN II, MDA Vario III General] omaralt:
this really sucks, got used to the internet while i was in tampa, and now that im back, it really sux! its been bout 10 days now, are u guys sure its coming back on? i can probably give it till the end of this week at most, and then i gotta figure something out; either switch to atnt (dont wanna do that since tmobile i releasing 3G soo soon) or get another phone... but whenever i think about getting another phone, i cant think of anything id rather have than my tilt! ha maybe a 8gb n95? ekh this sucks
[Tilt, TyTN II, MDA Vario III General] osunick:
You don't have Goodlink installed, do you? I see the same problem with my phone and my wife's phone, where IE just shows a white page (the address and UI chrome is still there and perfectly responsive) without an error. Since my wife has an 8525 and I have a Kaiser, the only thing we have in common is goodlink so I suspect it's messing with IE somehow. All other internet apps work fine, and a soft reset usually clears things up. I haven't found anything in this forum to explain this.
[Tilt, TyTN II, MDA Vario III General] Bob T:
I am so mad T-Mobile sucks, internet is still not working. Im ready to move to anothercarrier.
[Tilt, TyTN II, MDA Vario III General] Bob T:
MMS still not working either, Is it only tilts and Kaiser's and tytn ii's or any HTC phone? Does anyone have a non HTC phone that is not t mobile with internet wm6 to try to see if their sim works?
[Tilt, TyTN II, MDA Vario III General] myknyte:
I had this issue happen to me last week..stopped receiving emails at 12PM PST and I didnt tweak/touch my phone.

colleagues were still getting their emails on their GL. I did the att settings cab file and various things but no GL but Internet access was fine..

I finally got fedup and reflashed WM6.

a little drastic but I'm back with full connectivity.

speaking of GL, anyone figured out how to get GL appountments to show up in A_C slide2Unlock screen? It defaults only to the default calendar
[Tilt, TyTN II, MDA Vario III General] drizute:
T-Mobile Says no Projected Time for reset!!!!

Spoke to T-Mobile Customer service, Lady very polite investigated for over an hour before calling me back and stating that there is no projected completion date for the system to be returned to normal!! "Could be a week, could be a month or two" !!!! SUPER T-Mobile, goodbye, hate to lose you coz your customer service is generally the best, BUT if it dont work I caint use it!!!! Slipping AT+T sim into phone as we speak!

I wonder how many customers this has cost T-Mobile, my 17 lines plus at least 4 people here!
[Tilt, TyTN II, MDA Vario III General] weebo523:
drizute - thanks for the (not very good news) update. You are now the second to leave us for AT&T. I'm not sure what I am going to do, but a month or two wont work for me. I can probably put up with a week or two more. I just wish we could get them to give us a firm reason that this happened to begin with :-(
[Tilt, TyTN II, MDA Vario III General] jcostantino:
Obviously when we drove back south, around Canoe Creek the internet took a dump again.

If there is in fact some sort of "testing firewall" in place, they could technically allow the people affected to bypass it. I'm still under contract for another few months and I certainly won't stick around if I can't use my data plan for another few weeks or months (!).

Tmobile down here just uses ATTWS's towers so it's not like going from TMO to ATT would be any loss in coverage.
[Tilt, TyTN II, MDA Vario III General] weebo523:
UMTS is our problem - can someone figure out how to turn it off!!

After Dirzute posted that bad news, I called T-Mo again late today, went again to tier 3 PDA support, gave the tech my open trouble ticket number and got this response.

Your trouble ticket is now closed. An engineer looked into the problem and determined that nothing can be done at this time. The phones we are using (Tilt / Kaiser/ TyTn) are trying to access T-Mo's newly installed high speed UMTS network in south florida that T-Mobile will be using for 3G. This network IS currently secure (firewalled?). The engineer attempted to find a temporary workaround using a kaiser he had available, and found no way to bypass UMTS and use EDGE. This was supposedly confirmed in a call they made to HTC. He also said that this will likely continue to be the case until T-mo goes live with 3G hence opening up the secure network. This effectively kills our testing theory, but does confirm the 3G one. He could not provide a date for roll out, but said the earliest would be some time in quarter 2 and the latest in quarter 3. At that time, according to T-mo, our phones WILL work on the high speed network. Of course this means at the earliest April and possibly not until Sept. However, since the network is already installed here, it is likely we will be the first to go live. I, for one will likely suck it up and suffer until this happens - using wi-fi wherever possible. I will never go back to AT&T & I really do like T-mo's customer service.

Hard to believe that there is no way to bypass UMTS & use EDGE though - any thoughts out there on the possibility?
[Tilt, TyTN II, MDA Vario III General] drizute:
UMTS

Weebo, thanks will post this in Hermes group see if Schaps or one of the boys there can figure this out. I cant help feel that asw T-Mobile spreads this rollout, more and more people will be affected ? If they try this in NYC their should be a LOT more complaints, maybe they will put in place a plan to allow access ??
[Tilt, TyTN II, MDA Vario III General] fone_fanatic:
There IS a way to turn off UMTS... figuring that you guys had these UMTS devices on a non-UMTS network i thought thats the first thing you guys would do (to save battery life that is)

If you go to Start->Settings->Phone on the bottom there should be a tab (4th one on mine) that says Band. Go to that tab and under select your network type, tap the drop down list and select GSM! hoooray there is a way!!

NOW if your phone doesn't show the band page, either intsall Kaiser Tweak (found in the wiki) and use it or the reg hack found in these forums to show the band page under phone settings.

(I would find you the reg hack and paste a link to kaiser tweak, but my internet connection is really slow right now and it won't load the wiki page.. :( lets see if this post will go through.)
[Tilt, TyTN II, MDA Vario III General] weebo523:
fone_fanatic - thanks - I have the Tilt & for some reason it will not allow that tab to be shown, either using Kaiser tweaks or the reg hack. I did go into the registry and found under HKLM\Software\OEM\PhoneSetting the following choices:

with their values:

1) Auto - value 0 (default setting)

2) GSM (900+1800)+UMTS(2100) - value 1

3) GSM(1900+850)+UMTS(1900+850) - value 2

4) UMTS(2100+800) - value 3

I tried changing to all 4 values but only auto or # 2 will work and as you can see # 2 includes the 2100 UMTS band that we are trying to avoid. What we need is one that would exclusively use GSM (900 + 1800) - or at least I think that's what we need. Any way to accomplish that with a cooked rom?

I am doing this on a stock AT&T rom - have not tried any others.

Thanks,

Barry
[Tilt, TyTN II, MDA Vario III General] fone_fanatic:
to show the band page under the phone settings go to:

[\HKLM\Software\OEM\PhoneSetting\]

"ShowUMTSBandPage" and change the DWORD value to 1

back out of your registry explorer and go to start-settings-phone and see if the band tab is there.. if not power off your device by holding the power button and turn it back on (sometimes reg edits won't stick if you just soft reset)

in the band tab theres 2 drop down lists

Select network type:

where you can choose for the device to only use gsm, the other to only connect to WCDMA (which is what your trying to disable) or Auto

When you select GSM then it won't attempt to connect to UMTS so the next drop down list which is "Select your GSM/UMTS band." doesn't matter. The options for that drop down list are the ones you've listed so seeing as how your with t-mobile and they use the 900/1800 mhz for gsm you could select that option but leaving it on auto won't hurt.

hope this helps.
[Tilt, TyTN II, MDA Vario III General] drizute:
Hmmm tried that and Nothing Im afraid

I have the option to use GSM900+1800 and 850UMTS which in theory T-mobile is not using, cannot find the network, the only Band I can get signal on is, 900+1800 and UMTS 2100, go figure, the above option should be perfect, but it doesnt work. Hence the request to deactivate at the registry, or dll level !
[Tilt, TyTN II, MDA Vario III General] omaralt:
hey, i tried it as well. i had the band tab, changed the top one from auto to gsm, and left the bottom one on auto, and it still doesnt work...ekh
[Tilt, TyTN II, MDA Vario III General] picaflor:
I have the same problem.... I am in Sunrise, FL... everything was working fine, i even been in Mexico and internet worked fine in roaming... then i get back and no internet...

i will keep reading...
[Tilt, TyTN II, MDA Vario III General] Seumas:
Gave it a shot but still no luck

well, I did everything in the previous post, got my band tab by editing the registry with no problem, then changed to gsm no problem. Powered off and on the phone, even did a hard reset but I still have no data connection. Active sync and PIE still not working :(.

Thanks for posting the info, the more I learn about the phone the better :)

cheers!
[Tilt, TyTN II, MDA Vario III General] fone_fanatic:
doubt this would work but worth a shot.. sometimes my PIE can't connect to the internet but opera and other apps that access the internet would work, to solve that i installed disablehiddenproxy.cab which can be found on these forums and then pie will connect to the internet.

other then that don't know what to say. hope you guys can work this out.

good luck.
[Tilt, TyTN II, MDA Vario III General] picaflor:
im looking for that .cab ... cannot find it... do you know any good url?
[Tilt, TyTN II, MDA Vario III General] weebo523:
fone_fanatic - found that cab in the windows directory - ran it - crossed all my fingers - but no luck. I never was able to get the band tab in the phone settings, but from what everyone has already said, that doew not work either.

I still think it's pretty weird this is only happening in s. florida. We can't be the only area in the country that T-mo has there 3G in place - can we?

By the way fone_fanatic- thanks for trying!!
[Tilt, TyTN II, MDA Vario III General] weebo523:
Update from HTC Tech support

I just called HTC's phone support hotline. I explained our problem to the rep that answered. He understood and agreed with the T-mobile guy. He said to his knowledge that nobody has successfully been able to bypass 3G on these phones and use only EDGE. I asked about the band tab in phone settings, and he said it does not work on our kaisers (maybe that's why AT&T disabled it on the Tilt). He was very sympathetic to our problem, but said what the T-mo rep said - the phone will always default to the fastest connection. He did suggest I email this thread to info@htc.com and I did that. Maybe they can figure something else out.
[Tilt, TyTN II, MDA Vario III General] elkavayo:
weebo523,

Thanks for spearheading this effort with the support lines at both T-Mobile and HTC.

Regarding the hidden proxy, I think it applies to ATT version (Tilt). Mine is an unlocked Kaiser (TYTN II) and has the band tab. In addition, I enabled additional buttons on Communication Manager, one of them called "3G" which allows you to enable or disable 3G. It is the same as going to the "Band" tab and changing from "Auto" (Enable 3G) to "GSM" (Disable 3G). I have always had my phone in GSM mode as it saves power trying to search for WCDMA, however, it does not solve the problems we are all having. The application that allows yo to configure these settings (and many more) is called "Advance Configiguration Tool", version 2.02.0.2.0, Copyright Schap's 2008. You can find it here http://xdaforums.com/showthread.php?t=317070. If you go to the "Phone" setting, you can see an option called "Enable Band Page". Change to yes. If you want to have that setting in Communication manager, then go to an option in the menu called "Comm manager Settings" and enable "3G".

I am convinced that this is a problem with 3G HTC phones and T-Mobile in South Florida and it won't be until T-Mobile finishes the testing/configuring firewall/complete whatever they're doing that we'll be able to reconnect, regardless of how many features we enable/disable, how many times we flash our devices, etc.

I am however worried regarding our ability to ever being able to reconnect to T-Mobile in areas where they have 3G, and this is why:

- it seems that HTC phones always try to connect to the highest speed first (UMTS), if available

- 3G cannot be turned off on the HTC phones we have

- it is speculated that T-Mobile will use UMTS 2100/1700, while our phones use UMTS 2100/1900/850/800 (missing 1700)

If I can't get high speed on the TYTN that alright, I knew that when I bought the phone, but not being able to connect at all, not even EDGE worries me!

What you guys think?

Luis
[Tilt, TyTN II, MDA Vario III General] dfmerida:
I have given up and decided to go back to my HTC Wizard for the time being as opposed to switching to AT&T (our company has 10 lines but I am the only person with a 3G handset).

It is strange though because I can occasonialy send/receive emails via the exchange server via EDGE, but PIE never works. I am also in South Florida.

I wish someone could make a Radio ROM to remove UMTS alltogether as a short/medium term solution.
[Tilt, TyTN II, MDA Vario III General] omaralt:
ya people keep saying that our tilt will work on tmobile's 3G, but i dont think it will. and what elkavayo is saying is scary, that even when tmobile releases 3G, our phones will try to get on that 3G band, wont be able to = no internet, edge or 3G. however if this is becomes the case, this will become a much bigger problem, affecting anybody using a at&t 3G phone in a tmobile 3G area...starting to seriously consider switchin to at&t, just dont want to pay $200 etf
[Tilt, TyTN II, MDA Vario III General] elkavayo:
I'll be in New York City tomorrow, where it is also speculated that T-Mobile rolled out 3G a while back. I should be able to connect in GSM/EDGE mode. I will post back to indicate whether I was able to browse the net or not.

Luis
[Tilt, TyTN II, MDA Vario III General] moddin:
I posted something in regards to this earlier. About T-Mobile USA releasing theri own branded kaiser. And the specs that they have it under are quoted right from the FCC filing. If can click on the first link which is the manual they have and go to page 223 (Link to Manual) It says what is will use. it shows 1900 like you said and 1700 for Japan not US.

http://xdaforums.com/showthread.php?p=1930269#post1930269
[Tilt, TyTN II, MDA Vario III General] elkavayo:
Moddin,

Thanks for the link. I know the T-Mobil branded kaisers are model K100 (mine is a European version K130) I really hope that's just the way it is and my kaiser will work just dandy with T-Mobile once they release their 3G network.

Luis