yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Note 8 Guides, News, & Discussion] drmacrofish:
Woah, people are actually getting origin scans now.
[Samsung Galaxy Note 8 Guides, News, & Discussion] kbboykin:
Now mine also says "In transit: On Time" with origin scan at Louisville, KY!!!! Yeah!!!
[Samsung Galaxy Note 8 Guides, News, & Discussion] bitwiser:
Same for me.
[Samsung Galaxy Note 8 Guides, News, & Discussion] black96ss:
I just called them and gave them a piece of mind lol. I ordered on the 26th with the note 7 promo. I immediately received an email verifying my purchase. just asked them where my tracking number is and they told me I will receive an email in the next 2 to 3 business days with my shipping info. that's total crap IMO, sounds like they totally forgot to ship mine out. I also told them its ridiculous that the US carriers already receiving there devices when they 2nd hand ordered them from the carriers. Ordering from samsung, you would think we would have it a little bit earlier then ordering from carriers.

in other news did anyone hear anything about having the DEEP sea BLUE variant being available in the US?
[Samsung Galaxy Note 8 Guides, News, & Discussion] bigmase01:
Talked to UPS, they confirmed that my shipping is 2 day and I paid for overnight... Samsung is really pissing me off
[Samsung Galaxy Note 8 Guides, News, & Discussion] quattroginger:
odd. just noticed mine shows ordered and processed 9/4 from Plainfield IN, but original scan is in KY. on well. still shows delivery tomorrow.

something else i noticed is i cant change delivery to hold at UPS store. i can only change delivery address.
[Samsung Galaxy Note 8 Guides, News, & Discussion] briwil:
Got my origin scan, it'll be here tomorrow.

Pretty good considering it shipped out today and I didn't pay for overnight service.

TMobile

Ordered 08/24

Note 7 deal
[Samsung Galaxy Note 8 Guides, News, & Discussion] allklrnoflr:
Same here, it showed Ingram Micro Plainfield, IN but now shows origin scan in Louisville. I can't change mine to hold at UPS either. They are saying it's a restriction put on by the shipper. Really strange
[Samsung Galaxy Note 8 Guides, News, & Discussion] droidrev71:
My money ? is on Friday :)
[Samsung Galaxy Note 8 Guides, News, & Discussion] drmacrofish:
Now this is even more ridiculous. Just got email from Samsung Premium Care saying my Note 8 is covered since 9/3/17. The phones hasn't even been picked up yet. Really Samsung? So now I am paying to cover my device that I don't even have yet?
[Samsung Galaxy Note 8 Guides, News, & Discussion] markwebb:
Mine now says shipped with delivery tomorrow: 8/24 order, TMO version, and Note 7 discount!
[Samsung Galaxy Note 8 Guides, News, & Discussion] quattroginger:
i just called UPS sorting facility by my house and gave them tracking number. they said they marked it on their end to be held for me.

i did get my UAG case in already though. anyone ever have any good experiences with screen protectors on these curved screens?
[Samsung Galaxy Note 8 Guides, News, & Discussion] Josh LaCelle:
It isn't some conspiracy lol It is automatic based on ship date. You just need to call them and complain.
[Samsung Galaxy Note 8 Guides, News, & Discussion] droidrev71:
Looks like a darn hold is on the phone!! In red on your pic you posted.. Or am I mistaken?

Edit: I guess that's for signature.. I've never seen it in red like that before.. My bad!
[Samsung Galaxy Note 8 Guides, News, & Discussion] tirtha_crm:
Mine is still in 'Ready for UPS' status, yet the delivery ETA show 9/7. Fingers crossed but not very hopeful. Called samsung support and was told they have no idea about delivery and are escalating to their warehouse to find out. I was told that I would hear back in 3-5 days(crazy). When I asked them why the tracking shows 2nd day air when I have paid for next day express delivery, their response was "Sorry, we will refund the money you paid for shipping , after you receive the new phone'. It is getting very mysterious with every passing hour. Has anyone in the west coast seen any change of tracking status ?
[Samsung Galaxy Note 8 Guides, News, & Discussion] zonly1:
Happy day!
[Samsung Galaxy Note 8 Guides, News, & Discussion] tirtha_crm:
tracking

Strange, the weight of the shipment on my tracking# shows 2.3 lbs while yours is 4.5 lbs . I have the note 8 and the 360 camera.
[Samsung Galaxy Note 8 Guides, News, & Discussion] zonly1:
Yes, coming with the GearVR, charging pad, etc.
[Samsung Galaxy Note 8 Guides, News, & Discussion] RevLauren:
It would appear that INGRAM MICRO is the company handling the distribution for Samsung. They are a major player in logistics support for big tech companies based in Plainfield IN. Since UPS is based in Louisville, most all of its air (as opposed to ground) shipments go through that hub to be placed on one of their regular daily flights to various airports around the country, but a friend of mine who worked for them up until last year told me that since all shipments must have some origin address attached "at some point," they may use the Louisville location in the record even if the package isn't going to go anywhere near there. Ask me how that makes sense? Don't know. I hope those of you near the hub will indeed get your packages very quickly, but it's pretty hard to tell.

I ordered first thing on the 24th and have seen the same progress as others who ordered the same day. For each successive day that people ordered (25th, 26th, etc.), I think it's reasonable to add additional time beyond the first scheduled delivery day of the 7th. I don't see an origin scan yet, but that may be due to my location in California. Given the sheer magnitude of this process, I'm going to go with the idea that everyone is doing their best to pull it off. And... for those who are perturbed that carriers have phones for their customers who pre-ordered, my daughter works for Verizon and explained to me (which is perfectly logical), that bulk shipments to carrier warehouses are not complicated and can be done in advance of sales. Thus the carrier store does all the paperwork, assigning phones (IMEIs and SNs) to individual customers and so forth. Some carriers also have their own facilities for distribution/shipping while others may use a subcontractor, as Samsung is doing.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Kawaisa:
I'm in CA and the status just says ordered processed with no movement or ETA delivery
[Samsung Galaxy Note 8 Guides, News, & Discussion] briwil:
Just tried to have mine held at local UPS store but website won't let me. Just spoke to UPS online chat and she says Samsung won't allow any changes. That sucks.
[Samsung Galaxy Note 8 Guides, News, & Discussion] tirtha_crm:
Latest from Samsung support

Ditto on the status, although the delivery ETA says 9/7. I called samsung support and the lady had no clue about the shipment. All she said is ' We will escalate this to our warehouse, and they will respond back within 3-5 days'. Quite Pathetic.
[Samsung Galaxy Note 8 Guides, News, & Discussion] lilred121986:
I ordered mine form samsung direct and says ships the 11th of sept. but i got a email with a tracking code and my orders section on the samsung site shows it shipped. and UPS says im getting the package tomorrow. Now i am not holding my breath as i beleive samsung will have ups hold the package til the 11th or 12th. But in case it some freak mistake ill enjoy it for sure but doubt itll be tomorrow.
[Samsung Galaxy Note 8 Guides, News, & Discussion] advocate2:
Me Too. For all the anxiety about tracking numbers not working the last couple of days, I'm still getting the N8 a week earlier than expected!!!
[Samsung Galaxy Note 8 Guides, News, & Discussion] bigmase01:
And it continues to change, just got off the phone with Samsung AGAIN... They said they will be sending out new tracking numbers tomorrow.......... the old tracking numbers mean nothing now. Unbelievable!

Update* just looked on UPS website original tracking says in transit and in time for tomorrow delivery.... my goodness
[Samsung Galaxy Note 8 Guides, News, & Discussion] zonly1:
Same here, ugh.
[Samsung Galaxy Note 8 Guides, News, & Discussion] mhill1986:
You're in the same boat with virtually everyone who ordered the 26th, maybe even most who ordered the 25th.
[Samsung Galaxy Note 8 Guides, News, & Discussion] kbboykin:
For those of us whose CC charges fell off, I'm wondering are they waiting to see if we send back the trade-in and THEN resubmit to the CC? hummmmhhh...
[Samsung Galaxy Note 8 Guides, News, & Discussion] Kawaisa:
They don't actually fall off. Pending charges go into a dormant stage. Mine 'fell' off and became a real charge this morning. I received a shipping notice on Sunday.
[Samsung Galaxy Note 8 Guides, News, & Discussion] tirtha_crm:
Tracking

I don't think the support agents have any idea of what's happening with out orders. Each one has a different ridiculous response every time I call them.
[Samsung Galaxy Note 8 Guides, News, & Discussion] kbboykin:
I go shipping notice on Mon (9/4) and my phone had origin scan posted to UPS with delivery for tomorrow, but still the charges have NOT reappeared. Maybe by tomorrow am?!?
[Samsung Galaxy Note 8 Guides, News, & Discussion] drmacrofish:
Updated. Let’s see.
[Samsung Galaxy Note 8 Guides, News, & Discussion] kbboykin:
deleted. Duplicate
[Samsung Galaxy Note 8 Guides, News, & Discussion] Suntzupa:
My payment was permanently posted after an hour of receiving the UPS receipt this early morning.
[Samsung Galaxy Note 8 Guides, News, & Discussion] JameyS:
Yup, mine says that too:good:
[Samsung Galaxy Note 8 Guides, News, & Discussion] BigMosley:
Anyone order dates younger than 8/24-8/25 seen any status updates? Any Confirmed?
[Samsung Galaxy Note 8 Guides, News, & Discussion] krishelnino:
Anyone ordered on or after 27th seen a change in order status atleast? All i am hoping for it is to be changed to confirmed from preorder. I hope i can get the device atleast next week !
[Samsung Galaxy Note 8 Guides, News, & Discussion] RyanSe7en:
Some people in here are so salty and impatient. That is so wrong with this generation. Samsung initial-pre-order promise isthat the order will be delivered September 14th. Now they pushed it up because of their business decision. That does not mean that they will have to deliver to you earlier than they promise. If they do that, it is good for you upon their courtesy. They still have not violate their promise which they will deliver the phone to you guys by September 14th. Some of you already complaints because some people got their updates and you do not yet. Come back and complain when Samsung did not deliver the phone based on your delivery date on your receipt
[Samsung Galaxy Note 8 Guides, News, & Discussion] RevLauren:
UPS tracking report

Not having any luck uploading screenshot so....

Scheduled Delivery:

Thursday, 09/07/2017

Estimated Delivery Time:

2:00 P.M. - 6:00 P.M.

Last Location:

Louisville, KY, United States, Wednesday, 09/06/2017

Notify me with Updates

Change Delivery

Shipment Progress

LOCATION	DATE	LOCAL TIME	ACTIVITY

Louisville, KY, United States	09/06/2017	12:50 P.M.	Origin Scan

United States	09/04/2017	1:11 A.M. (ET)	Order Processed: Ready for UPS
[Samsung Galaxy Note 8 Guides, News, & Discussion] jhheli:
Crazy, cause I read from them that people that ordered directly from Samsung would receive it first, but on the waiting list for Verizon, people have received them yesterday with pics.
[Samsung Galaxy Note 8 Guides, News, & Discussion] mutelight:
My status just changed as well, scheduled for delivery tomorrow.
[Samsung Galaxy Note 8 Guides, News, & Discussion] RevLauren:
Not really crazy when you think about how the pre-distribution strategy would be structured. The carriers already had the bulk shipments of phones from the manufacturer and were all ready to start fulfilling orders. Verizon's been pushing me to order for two weeks, promising it would be available before the "official" release date.
[Samsung Galaxy Note 8 Guides, News, & Discussion] briwil:
Well, I don't really care if it shows up early, but if we're going to have this talk, then remember- those of us who were Note 7 owners and who took the Note 7 offer here (as opposed to ordering from a carrier) did so because of a promise from Samsung that we would be the first to receive the phones. Again, I'm not one of the impatient ones, but Samsung did make that promise, and thats why I ordered directly from them and not from T-Mobile.

Had I known it was not true, I would've ordered from TMobile just out of principle. So yes, they did actually violate a promise when they said we would have priority, which is obviously not true, and just a scam to get us to order from them directly.

"You will also receive free, prioritized shipping so you can be the first to enjoy your new phone."
[Samsung Galaxy Note 8 Guides, News, & Discussion] jhheli:
Understood and makes sense, just when I signed up, it said oh, since you had the N7 you will get it before others, literally that's what it said, then I log on today and people are glazing there N8, my cc still shows pending. It doesn't bother me to wait, just when your told something and it doesn't happen, bothered me.
[Samsung Galaxy Note 8 Guides, News, & Discussion] pinkie00200:
how many of you out there keep refreshing your Samsung account page every hour to see the change from "Pre order" to "Confirmed"? ????
[Samsung Galaxy Note 8 Guides, News, & Discussion] pouelle:
My issue is Samsung set the expectation on the order site that the products would be delivered two business days after the ship date, and then they sent a shipping notification on 9/3/2017. UPS didn't even have the thing recorded until noon today 9/6/2017 (two business days after the date I was told it was shipped) . Samsung (or their contractor) dropped the ball on how they chose to communicate expectations, and that leads to customer dissatisfaction.
[Samsung Galaxy Note 8 Guides, News, & Discussion] BigMosley:
I do, not every hour but multiple times a day and I am so tired of it! I just wish SOMETHING would happen! A credit card charge, confirmation, email, SOMETHING! When I see those Carrier posts where they are posting pictures of their device in hand I get pissed! Here are the Note7 owners with nothing and the carriers already release theirs. I'll tell you what, if September 11th comes and goes I will be calling up Samsung and telling them to shove it up their ***!
[Samsung Galaxy Note 8 Guides, News, & Discussion] RevLauren:
I tend to agree--a tempest in a teapot over a decidedly first-world problem--or is it even a problem? When I first ordered, there seemed to me no doubt that I could not possibly expect shipping to take place before the 11th and delivery perhaps within a couple of days after that.

So I settled back to wait nearly three weeks

(ordered on the 24th) it was a very happy surprise to get an email on the 3rd from Samsung. In retrospect, I think they probably jumped the gun a little and ought to have held off a couple more days. That would have allowed time to get past the Labor Day holiday (which definitely was a snag), and the distributor would have been more in sync with UPS systems. But why get all bent about it? I am fairly sure none of us particularly like getting screamed at, whined at, accused of being incompetent, or insulted. (We've all dealt with ragers and rude-niks in work and personal life.) But we sure manage to do that to other people...and for no really good reason. It's a PHONE. Yes, a fabulous, gorgeous, awe-inspiring, totally cool piece of mobile device elegance, ... and yes I'm probably as devoted a fan of tech as most of the people in the forum....Some people say I should have two new middle initials: E.A. --- for Early Adopter, but it's still JUST A PHONE. Tomorrow, when it arrives (I shall be lurking near the door between 2 and 6 p.m. as indicated by UPS), I'll be getting tech heaven in a little box a full WEEK earlier than I first thought.
[Samsung Galaxy Note 8 Guides, News, & Discussion] RyanSe7en:
Don't you remember that 9/4 is a holiday and 9/3 is Sunday. So you should exclude those days. And it could be UPS's fault as well. In my company, when we create a label and send the tracking number to the customer, but the UPS fails to pick up and scan in their system.; nothing will show on UPS's site. My theory is that it could be Samsung creates their label at their warehouse, and UPS fails to pick up on that day, so nothing will show up when you check on UPS's site.

I think this is unforeseen events. I think when they promise Note7 Users will get the phone at first. Their plan is that carrier will push their phone on September 15, and Samsung promises to deliver on September 14. Since they push it up earlier, it mess up with plan. I'm not sure whether Samsung decides to push up the release date or the carriers want to push up the release date. Hopefully we all can get before September 14th. My order shows that it will be delivered first week of October
[Samsung Galaxy Note 8 Guides, News, & Discussion] fgr:
This sums up my feelings perfectly. In the big picture, it's just an f'n phone. Not a big deal.

When Samsung had to do the second recall on the N7, I think they lost a lot of credibility. Not following through on the "be the first" promise shows more lack of credibility and organization. These shipments should have been WELL planned out.
[Samsung Galaxy Note 8 Guides, News, & Discussion] 2015Ducatimulti:
here is mine, just was scanned little bit ago

https://photos.app.goo.gl/ICrPoJc6Qtkj3HSg2
[Samsung Galaxy Note 8 Guides, News, & Discussion] harveydent:
How did you order direct from Samsung with cash?
[Samsung Galaxy Note 8 Guides, News, & Discussion] redlee90:
Ordered 24th, unlocked black note 8. Now in transit with delivery estimate as tomorrow. Yeah!!!
[Samsung Galaxy Note 8 Guides, News, & Discussion] RyanSe7en:
We cannot see your attachment

It is great for you to have the order delivered to you earlier than you expect it. I'm fine with my order delivered on September 14 or after. I still wait to see how the Iphone 8 looks like. If it is good and not as expensive as some sources claim. I will consider buy it too and give my Note8 for sale
[Samsung Galaxy Note 8 Guides, News, & Discussion] RevLauren:
I don't see any of this as part of a "scam." I'm sure we're all aware that Samsung is not invested in WHO sells us the phone, and has nothing to do with being a retailer versus being a wholesaler. Samsung makes its money on the phones. The carriers make their money on selling service, not devices. I DID NOT order the phone from Samsung believing I would get it earlier than ordering it through Verizon. I simply refused to ever again own a phone that Verizon has messed with. Also, their payment plan fine print clearly stated that I would NOT get the full $425 credit at once, but would instead a monthly installment of the credit... and I would LOSE the remainder of that credit if I canceled the line or changed carriers. Talk about greedy, sneaky! I was determined to get an unlocked phone directly from Samsung, and I'm getting it... with a big discount. Since I already got a $150 credit on the S7 Edge I got to replace the Note 7, and got to keep the 256GB micro SD card that came with that Samsung incentive, I felt my inconvenience was sufficiently compensated. Now I get nearly half off a Note 8, can trade in an aging Note 5 (or even a lesser phone), and get the Gear 360 camera thrown in... what is there to complain about?

---------- Post added at 11:25 AM ---------- Previous post was at 11:25 AM ----------

---------- Post added at 11:29 AM ---------- Previous post was at 11:25 AM ----------

[IMG="link to image on google photos of email from UPS just received"]https://photos.app.goo.gl/0wCysef9RXRsigj23[/IMG]
[Samsung Galaxy Note 8 Guides, News, & Discussion] 2015Ducatimulti:
yeah I update my post, photobucket is being pain in the ass, there is link to a google photo.

https://photos.app.goo.gl/ICrPoJc6Qtkj3HSg2
[Samsung Galaxy Note 8 Guides, News, & Discussion] sixk:
unlocked ordered on 27th... still on preorder.

Note 7 promo used too...

it states 'pre-order ships 9/11/17' so Im not holding my breath.
[Samsung Galaxy Note 8 Guides, News, & Discussion] harveydent:
CC pre-auths/holds normally fall off automatically after a few days. Merchants are not allowed to hold payments for more than 4 days, I believe. They'll just charge again once the device ships; the first charge/hold/pre-auth was to make sure the card is valid and you have enough money in it to cover the purchase.

Please do not speak for all of us. I'm a former Note 7 user who ordered from Samsung/Digital River not because they would break the street date, but because they're giving me the phone for $570. I sure am not going to cancel my preorder and buy from TMobile where I'll have to pay $1000 (930+tax) for the same phone. I don't care whether some dude in some state with his thumb up his butt gets his phone a week or two early.
[Samsung Galaxy Note 8 Guides, News, & Discussion] ad44891:
Just a lil FYI peeps... I called.. All samsung galaxy note 8 preorders will begin shipping... 9/7...so yall can relax a bit lol.
[Samsung Galaxy Note 8 Guides, News, & Discussion] tirtha_crm:
Status

Status of my tracking finally changed to In Transit with delivery ETA of tomorrow. However , I am still concerned. I had called samsung an hour ago, and the the lady (Maya) looked up something from the back end and said that my phone was shipped out yesterday and because I have paid for next day delivery , I would receive the phone today. This is in complete contradiction to the UPS tracking status.
[Samsung Galaxy Note 8 Guides, News, & Discussion] hkbladelawhk:
Well if this isn't the Note, then that's a ridiculous coincidence. Given different carriers, but same origin state.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Josh LaCelle:
Looks like most of us (Note 7 customers) are getting them tomorrow! Mine was just scanned in Louisville! With estimated delivery of the 7th tomorrow.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Moudav730:
I think it's the fact that people on here are excited after having to switch to a non-note phone for a year. It's less that we are upset about the shipping time as now we have the change to satisfy our huge-screen-reaching-pen-loving hands on something and when you mention for coming back to the company after leaving because of the fiasco we all went through, we are all a bit anxious. O do agree that giving the customer service reps hell every hour or two for no good reason is rude and uncalled for as they are not in control of what Samsung or the shipping company do WHATSOEVER, but we need to calm down and show people that we have will power to wait and will enjoy our phones regardless of the date it comes.

With that said, I am checking my own tracking number every 2 hours and still hasn't changed from label created ?
[Samsung Galaxy Note 8 Guides, News, & Discussion] dzigns:
Finally!! Both my Note 8's have origin scans! Funny thing, I ordered one early morning on the 24th and one on the 25th and the 25th order got the origin scan before the 24th order!
[Samsung Galaxy Note 8 Guides, News, & Discussion] marcjc:
Not true... sitting at preorder since 8/26. I guess you did say "most" :(
[Samsung Galaxy Note 8 Guides, News, & Discussion] Kawaisa:
definitely not the note 8
[Samsung Galaxy Note 8 Guides, News, & Discussion] Krayziepop:
I shot an email over to Samsungs order desk just to inquire about mine (ordered on Aug 26th) and this is the response I got.

View attachment 4264750

All we can do is be patient. I assume awaiting fulfillment means exactly what it says - they don't have a device ready to associate to my order yet, could mean it is back-ordered but who knows for sure. They are saying my order is confirmed, but per the website it still sits in Pre-Order status. I will remain cautiously optimistic. :silly:
[Samsung Galaxy Note 8 Guides, News, & Discussion] hkbladelawhk:
Haha. I know. But it's wishful thinking. Wrong carrier and shipping address.