yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Note 8 Guides, News, & Discussion] RiffyDivine:
Naw I just ordered the branded one by mistake. Given how long it's taking with samsung I may just ride out till the V30 and see if it will get root. the phone itself is fine enough I just screwed up my order.
[Samsung Galaxy Note 8 Guides, News, & Discussion] bmw-boy:
Unlocked
[Samsung Galaxy Note 8 Guides, News, & Discussion] juggamonkey:
My card just got the money took back off . I ordered 9/5 with a ship date of week of oct1st. 9/7 the money was returned and Samsung said that was a authorization. The next time it would be taken off would be when it shipped which was today. No shipping notification yet still on preorder. Fingers crossed
[Samsung Galaxy Note 8 Guides, News, & Discussion] Aedra:
Pre-Ordered Unlocked US Note 8 on Sept. 1 (Note7 Promo)

Credit Card finally charged on Sept. 21.

Samsung Shop app showed phone Backordered on Sept. 22 (More on that below)

Shipped email from Samsung on Sept. 23.

Received Phone Sept. 26.

Funny thing about my situation was that the day after Samsung took my money, I checked the Samsung Shop app and it said my phone was Backordered but I never got any email or notification from Samsung about it at all (and I checked my Spam folders and everything). The next day, I got the email from Samsung saying it was shipped. The lack of communication from Samsung is terrible, and their Customer Service team is clearly blind and not privy to the exact information they need and customers want when we call in asking for information.

Stay strong guys.
[Samsung Galaxy Note 8 Guides, News, & Discussion] ad44891:
Ridiculous many people are still waiting on phones smh.. Stay strong fellas
[Samsung Galaxy Note 8 Guides, News, & Discussion] disturbd1:
U.S. customer, AT&T network. Purchased the unlocked version on 9/15. The website said expected ship date, prior to committing to the purchase, was near the end of the month. Confirmation email states it'll ship 10/15. Samsung Shop says "backordered".

I'm genuinely clueless as to when I should expect it to ship.
[Samsung Galaxy Note 8 Guides, News, & Discussion] TheClap:
Ordered unlocked on 9/3, order still says Preordered :(
[Samsung Galaxy Note 8 Guides, News, & Discussion] BigMosley:
Note7 owners promo works now, placed my order this morning. I also called the Samsung Promotions line and they said they will honor the free gift with purchase since the webstore was having problems, the said to call them back when I have the phone in hand.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Katmeat:
I decided last week to see if I could switch my order from an unlocked N8 to a Verizon version, in hopes of receiving it much quicker. I called customer service to request the change, but they told me they could not change the order, and that I would need to cancel the present order and start a new one for the Verizon version. I told them that I did not want to lose my place in line since they could not guarantee that I would receive the Verizon version by a date certain. So, they had me use a different email address, and qualify my eligibility for that different address by submitting a copy of my purchase receipt from the N7. They finally approved on Monday the new email address as qualifying for the N7 deal, sending the offer email to the new email address.

I ran into the problem of every time I tried to process a new order using the new email address, the trade-in credit would fail at the checkout process. I called customer service yesterday about this problem that I (and others) are facing, and they apologized and said that they are working to correct the problem, and that new emails would be sent out next week to everyone qualifying, that would correct the problem with the trade-in credit. They also assured me that it would include the free gift offer. They could not promise a date certain for the new emails to go out, but it should be sometime next week.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Birdsfan:
Ordered the Black unlocked 8 on 9/6 with the Note 5 trade, went "confirmed" today.
[Samsung Galaxy Note 8 Guides, News, & Discussion] FrenchJo67:
My 360 shipped yesterday, arriving tomorrow :) and it is 2017 model :) somehow thought it was 2016

Here is a summary of my order

Galaxy Note8 Att ordered from Samsung with Note 7 $425 promo and 360 promo deal

1)Order: 9/14

2)Ordered went from pre-order to confirmed: 9/20 (early morning)

3)Order shipped late afternoon:9/20 from Indiana

Order delivered in NJ 9/22 (had left a note on door with tracking #, date, name signature)

4)Shipped old GS5 back on Monday 9/25 (to lock in the $425 promo), will arrive on 9/28

5) 360 Camera shipped from Indiana on 9/26 and will arrive on 9/28

6)Last step will be confirmation that my GS5 was received and accepted… I expect this to happen btw 9/29 and 10/15.
[Samsung Galaxy Note 8 Guides, News, & Discussion] RMXO:
Finally able to preorder the TMO version, 3 - 5 days for it to be shipped.
[Samsung Galaxy Note 8 Guides, News, & Discussion] purock:
Same. I ordered black unlocked 8 on 9/7 and my card was charged yesterday (9/26) and status went to "confirmed". I'd love to have it on Friday as opposed to Monday. C'mon shipping confirmation!
[Samsung Galaxy Note 8 Guides, News, & Discussion] ticholas:
I had originally assumed that I would receive the $425 discount after Samsung had received my trade device, however now I feel compelled to ask if anyone has any details on this? (mine is "backordered")

Should the discount have been instant?

The Note 7 trade promo shows on my order but the code (TI300-Note7-GLXYn5s7) for the trade in line item worries me for two reasons:

- The item code leads me to believe the dollar amount may be up to $300 erroneously.

- The line item dollar amount is $0 at time of order.
[Samsung Galaxy Note 8 Guides, News, & Discussion] purock:
The discount should have been instant. Your order should have reflected the full price less the $425. If there is an issue with your trade-in or if Samsung never received the trade-in they would go back and charge your card. My order currently says 'confirmed' but it does reflect the $425 discount next to the trade-in part. My card was also charged for the price less the discount.
[Samsung Galaxy Note 8 Guides, News, & Discussion] nuclearrage:
Well hells bells ,I got a shipping email for my sd card. So that would be the last thing I am waiting on.

-ordered US unlocked black on Aug 24th

-sd card shipped on Sept 27.

Just a little over a month wait.
[Samsung Galaxy Note 8 Guides, News, & Discussion] ngmwngpnt:
I ordered an unlock version on 9/6. My phone order is confirmed today, but the freebies is still on preorder. Finally preoder status changed to confirmed status on 9/27. It is shipped on 9/28. It is expected to be delivered on 10/2 as they promised.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Majin101:
Sweet, just got my tracking for my 360 camera! Arrives Friday.
[Samsung Galaxy Note 8 Guides, News, & Discussion] ticholas:
Well that sucks for me, the discount was not instant and I was charged full boat... Time to call sammy
[Samsung Galaxy Note 8 Guides, News, & Discussion] TheClap:
Order hit confirmed today, both phone and wireless charger anyway. SD card still on preorder...fingers crossed Ill have the phone Friday.

No shipping email though, and no notification from UPS or FedEx via their whatever program.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Birdsfan:
I just checked my Samsung account and the status has not changed from "Confirmed" for the unlocked phone and wireless charger soooooooo I guess next week then......... Heaven forbid I get it to play with over the weekend.
[Samsung Galaxy Note 8 Guides, News, & Discussion] JesterCha:
I ordered 8/24 for AT&T Note8 on Note7 promotion and still no change from pre-order with option to cancel...

Samsung customer service has not been servicing at all, they always tell you it will be shipped on the week I called them. And I've called them many times with various reference number they give me at the end of each call.

Still... my order remains unchanged...
[Samsung Galaxy Note 8 Guides, News, & Discussion] harveydent:
There were previous posts that said the discount kept falling off during checkout and Samsung was fixing it. Cancel your full priced order and try ordering again.
[Samsung Galaxy Note 8 Guides, News, & Discussion] hagalah:
what! 8/24...You won the longest perorder waiting prize at this thread..
[Samsung Galaxy Note 8 Guides, News, & Discussion] ticholas:
... yeahhhhh not really wanting to reset my place in line. I called and spoke to sales support today and the woman who helped me "talked to her supervisor" and opted to place a ticket to have my card credited the $425. If that actually happens I might not even send my S7E in for trade, although I could see if they credit me for it anyway @$300. I guess I'll find out if/when I see my account get credited...
[Samsung Galaxy Note 8 Guides, News, & Discussion] Zeblade:
Well for me "unlocked" version ordered on 9/02 as of yesterday the "CANCEL" is gone.. thats a good sign..FROM GOD HELLO! hehe... other then that.. nothing. No biggie. Granted... for me its the LONGEST wait for a PRE-ORDER I had to wait for.,
[Samsung Galaxy Note 8 Guides, News, & Discussion] JesterCha:
Err… do i get a price for that win?
[Samsung Galaxy Note 8 Guides, News, & Discussion] harveydent:
Yeah, just make sure you stay on top of the credit card charge. Lucky if you don't need to send in a trade in
[Samsung Galaxy Note 8 Guides, News, & Discussion] emmittobie:
Ordered 9/10/17 unlocked phone. Status changed to confirmed yesterday. Estimated date was 10/7/17 when I placed the order. ​I received a shipping notice this morning. Looks like just the unlocked phone is shipping. I ordered the 360 camera as the gift. Will receive it Monday via Fedex according to the tracking. Just an update.
[Samsung Galaxy Note 8 Guides, News, & Discussion] nuclearrage:
This right here is bull****!!! I thought I was one of the last to get an 8/24 order, but geez you are still waiting. On top of that a carrier branded version. I would be emailing the CEO, calling every number I could find and yelling at AT&T to boot. Geez I hope you get your soon, and hope Samsung makes it right.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Birdsfan:
Unlocked Black ordered 9/6 with a 10-1 ship went Confirmed Wednesday and nothing since.
[Samsung Galaxy Note 8 Guides, News, & Discussion] bmw-boy:
Ordered 7/9 still preorder no Chang

If by next Monday didn't ship I'll cancel this ****
[Samsung Galaxy Note 8 Guides, News, & Discussion] mmarquis:
Unlocked black ordered on 9/4. Confirmed and still waiting.

360 camera still on backorder.
[Samsung Galaxy Note 8 Guides, News, & Discussion] texasez:
Samsuck does it again. Ordered unlocked on Aug 24, did not receive until september 19th. Just today got the micro card and it is 128 GB when everyone else got 256gb.

No wonder the note 7 exploded. They cant do anything right.
[Samsung Galaxy Note 8 Guides, News, & Discussion] gingi999:
This happened to me, I pushed them and spoke to a supervisor. I found out my order was actually in a fraud status. They made me cancel the order and redo it. So I lost my place in line. This was on the 3rd of September. I just got an email from them that my order is confirmed and the charger is shipping, no news on phone yet.

Make sure that your order is not flagged. BTW there was nothing wrong with my CC or the info I provided, it was a glitch in their system caused by the overload of orders on their system.

---------- Post added at 05:20 PM ---------- Previous post was at 05:18 PM ----------

How long have you been in confirmed status?
[Samsung Galaxy Note 8 Guides, News, & Discussion] JesterCha:
Great advice about checking for flags, Gonna give them another 'call me back' call...
[Samsung Galaxy Note 8 Guides, News, & Discussion] Birdsfan:
It went Confirmed Wednesday.
[Samsung Galaxy Note 8 Guides, News, & Discussion] disturbd1:
I just got off the phone with Samsung about my order. I was told there is no way of expediting my order (even though I paid the extra $15 for expedited shipping). I told the rep I have no phone currently (which is true, I'm stuck using my tablet), and that I need one for work. She told me there "isn't anyone at Samsung that can expedite" my order.

Ultimately, I was able to confirm that - at least according to her - even though the order status on my account just says "Backordered", it will ship on or before the 15th of next month since I placed my order on the 15th of this month.

She offered to note my account/order with a comment stating that I will be calling back upon receipt of the phone to inquire about compensation for this debacle. This was after asking bluntly, "So what is Samsung doing about the fact that it's taking this long to ship a phone, and I can walk into Best Buy and pick one up today?"
[Samsung Galaxy Note 8 Guides, News, & Discussion] juggamonkey:
Ordered 9/7 ..had a shipping email today and got excited .but its only the wireless charger !! Gahhh kill me
[Samsung Galaxy Note 8 Guides, News, & Discussion] TheClap:
Mother ****er. Thanks for bringing this up because I just saw a shipping notice and thought my phone shipped, but nope just the wireless charger. I was told the charger would ship 9/14 and the phone the week of 10/1, so maybe the phone will ship by 10/20?
[Samsung Galaxy Note 8 Guides, News, & Discussion] Birdsfan:
Ordered 9/6 and I also received the shipping email...

For the lousy charger. Thanks Samsung, you're the best?
[Samsung Galaxy Note 8 Guides, News, & Discussion] gingi999:
Gratz
[Samsung Galaxy Note 8 Guides, News, & Discussion] Dragoncrouch:
Ordered 9/2 and got the shipping email, yep..it's the charger. This is inexcusable.. if I wasn't trading a phone in I would definitely walk into T-mobile and buy one outright. So frustrating.
[Samsung Galaxy Note 8 Guides, News, & Discussion] purock:
Or......to play devil's advocate......they credit your card $425. But when they do not receive your trade-in they charge your card back the $425 (which is their policy). Then you are outside the trade-in window and out $425.

---------- Post added at 04:47 PM ---------- Previous post was at 04:35 PM ----------

I got two shipping notices today, one for phone and one for charger. Separate tracking numbers. Both to arrive on Monday.

Ordered 9/7 Black Unlocked w/ Note 7 trade-in promo, Confirmed on Wed 9/27, Two shipping notices rec'd Fri 9/29 (Per Fedex though packages were picked up on Thurs 9/28 at 7:30pm). Expected delivery Mon 10/2.
[Samsung Galaxy Note 8 Guides, News, & Discussion] ticholas:
Haha, totally. I have nothing to lose sending them my S7E, I never liked it all that much, plus I have an S8+ as my daily and have ordered an unlocked N8. It's just a matter of them crediting my card, then by me sending my trade if I get any bonus credit, great, if not, oh well.
[Samsung Galaxy Note 8 Guides, News, & Discussion] purock:
Yea, you are certainly in an interesting situation.

I am keeping my S7E but not by choice. The day of the preorder I dropped my S7E and slightly cracked the screen. So I bought a lightly used clean S5 from eBay to return instead. My original order was 8/24 but I had to cancel and redo my order on 9/7 which put me into this looooong waiting game mess. But it's coming to an end on Monday!
[Samsung Galaxy Note 8 Guides, News, & Discussion] RMXO:
Gotta love Samsung, so they finally replied back to my support email.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Birdsfan:
I received a second email with separate tracking, the phone will be delivered Tuesday.
[Samsung Galaxy Note 8 Guides, News, & Discussion] TheClap:
Got a shipping notification for the phone.

Ordered unlocked Note 8 on 9/3, received shipping notification 9/29, expected delivery date 10/3 :/
[Samsung Galaxy Note 8 Guides, News, & Discussion] Dragoncrouch:
I also got a shipping notification for the phone.

Ordered an unlocked version on 9/2 looks like I'll receive mine by 10/3 as well..

Finally..
[Samsung Galaxy Note 8 Guides, News, & Discussion] designet2010:
Unlocked phone ordered 9/9 with Note 7 promo. Charger and memory extras.

FedEx showing label for a second package has been created, ahead of any update on Samsung order page.

Samsung says:

Phone: Confirmed - no tracking email sent

Charger: In transit - tracking email received

Memory card: Back ordered - no tracking email sent

FedEx says:

Box #1 : 2lbs 10x6x8 inches - delivery expected 10/3

Box #2 : 1lbs 7x2x6 inches - delivery expected 10/3

I'm keeping expectations low. Fully expect a charger and a memory card on 10/3

Samsung CS still saying phone will be delivered week of 10/8.

Anybody confirm what comes in boxes sized as mentioned above?
[Samsung Galaxy Note 8 Guides, News, & Discussion] Zeblade:
Ok.. new rule.. those that received or receiving....should be banned lol. 9/2 unlocked... order confirmed now but.. thats it.. getting closer very tiny small insecure "woot"
[Samsung Galaxy Note 8 Guides, News, & Discussion] RaymondPJR:
No memory card is going to weigh one pound.

---------- Post added at 05:31 PM ---------- Previous post was at 05:30 PM ----------

No memory card is going to weigh one pound. That alone would come in an envelope anyway.
[Samsung Galaxy Note 8 Guides, News, & Discussion] skriefal:
Perhaps not. But my SD card shipment is showing the same - 7x2x6 in, and 1 lb. And I'm certain that it's the memory card, because I already have the phone and the wireless charger in my possession. They may be entering "1 lb" as a generic weight for small packages, to avoid weighing the packages (or out of laziness).
[Samsung Galaxy Note 8 Guides, News, & Discussion] maximus96:
On 8/24 I placed an order thru Samsung.com with the note7 owner discount. I changed my mind a few days later because I rather upgrade using TMobile Jump on demand so I cancelled the order. Samsung.com website shows order as cancelled on 8/30. I just saw a pending charge on my credit card...WTF is Samsung doing? Anybody had this happen before?
[Samsung Galaxy Note 8 Guides, News, & Discussion] Oatswesow:
Still waiting... But my credit card has been charged.
[Samsung Galaxy Note 8 Guides, News, & Discussion] shook187:
My credit card was charged too... I think we'll get movement on these unlock units on Monday
[Samsung Galaxy Note 8 Guides, News, & Discussion] TheClap:
Phone and charger were able to make their way to my city on Saturday, but wont be able to make it to my apartment until Tuesday? Thanks FedEx.

Also, unless FedEx is going to deliver it straight to my door theres no way for them to let me know they're here so guess I wont be signing for my phone. I'd tell them to deliver it to a nearby FedEx location but the option is greyed out. GJ guys.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Jacobh25:
Hope to see something soon. My card was charged on the day I ordered (Sept 23rd) when the status switched to backordered. Supposed to be shipping week of October 11th but I'm not holding my breath. The app tells me "Order placed 9/23" but the web site says back ordered still. There was an option to cancel the order in the app but that is no longer there. I'm guessing that's progress......

Samsung's communication and treatment of its most loyal customers has been shocking. Samsung solutions forum has been entertaining to read through this bs.....
[Samsung Galaxy Note 8 Guides, News, & Discussion] louforgiveno:
Call FedEx and make the arrangement.
[Samsung Galaxy Note 8 Guides, News, & Discussion] juggamonkey:
Got my second shipment email today ordered 9/5 will receive phone on 10/4. UPDATE just received shipment email for SD card
[Samsung Galaxy Note 8 Guides, News, & Discussion] RaymondPJR:
I did just that, called FedEx. Was told only the shipper (Samsung) could ok that. Thought about the headache of calling Samsung for a split second then decided to take s chance having it left at my door.
[Samsung Galaxy Note 8 Guides, News, & Discussion] RMXO:
Having you tried creating a FedEx account to try to change the delivery location to a FedEX store or something?
[Samsung Galaxy Note 8 Guides, News, & Discussion] bcombel:
Did you order the unlocked model or one of the carriers?
[Samsung Galaxy Note 8 Guides, News, & Discussion] RaymondPJR:
I have a FedEx account. They will not do it without permission of the sender. That's what FedEx told me. I got my phone over ten days ago, so it's moot for me now.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Dragoncrouch:
All of the items in my shipment are all in transit now. Apparently everything is coming separately.. I missed my wireless charger today when they tried to get someone to sign and no one was home. I mean 10:30 in the morning, of course no one's home! Thanks FedEx.

I guess I'll tell them to leave it at the door w/o signature..

The important items should be showing up tomorrow though (mainly the phone) with my luck all in different FedEx vans :(.
[Samsung Galaxy Note 8 Guides, News, & Discussion] kobridge:
Samsung started delivering SD card too

Two orders (pre Note7 owner promotion) direct from Samsung

8/26

Note 8 unlocked delivered 9/23

SD card delivered yesterday 10/2. But WTF. I expected 256 GB instead of 128GB because lots of pre-ordered users they received 256GB. But I got 128GB. Very disappointed with Samsung about this.

Wireless charger delivered with phone with separate package

Trade-in - returned my S4. Will see what happens. I tried to contact Samsung several times thru email but no response.

9/6

Note 8 unlocked scheduled to deliver 10/4

SD card scheduled to deliver 10/4. Now I do not expect to get 256GB based on what I have from previous order.

Wireless charger delivered yesterday 10/2

Trade-in - going to return my Note3 or another S4.
[Samsung Galaxy Note 8 Guides, News, & Discussion] harveydent:
The promo is for a 128GB and a charger. The warehouse people messed up and sent out 256GB cards instead of the 128, that's why Samsung actually had to stop shipping out the SD cards and shipped the phone and chargers without them. They've since changed the promo/fulfillment company and have started shipping (the correct) cards out again.

Those same warehouse ****ups were also the same ones responsible for sending out "shipped" notifications to everyone during the last week of August/first week of September leading to disappointment for everyone as the phones were still in the warehouse and not even boxed for shipping yet.
[Samsung Galaxy Note 8 Guides, News, & Discussion] JesterCha:
Just finished talking to rep about my 8/24 order for AT&T Note8 with Note7 promo and she indicated that the next big batch shipment for Note8 will be Oct 15th. That's when they are expecting a big shipment of back-ordered Note8s. She doesn't know what the incoming Note8 mix will be (unlocked or other carriers).

As usual... info came from Samsung Rep and if history repeats itself... don't hold your breath to it.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Poetique:
???

You need to demand to speak to someone higher up. I ordered my Note 8 from Samsung yesterday. It'll be here tomorrow, and that's not an estimate. I've got tracking showing it's 2 states away.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Katmeat:
This would be helpful if you could provide us with some details as to your order. Are you a former N7 owner taking advantage of the incentive offered, or are you paying full price? And what model have you ordered?

Thank you.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Poetique:
Not taking advantage of the N7 promo, full price, AT&T variant like the other gentleman.
[Samsung Galaxy Note 8 Guides, News, & Discussion] Jacobh25:
Unlocked. A phone sized box showed up today with....the sim card! lol WTF Samsung. The rest of the order is still back ordered. Im doing the note 5 trade in and got the Gear or whatever promo. I don't really care about the promo stuff I just want my Note 8!
[Samsung Galaxy Note 8 Guides, News, & Discussion] ab0x1:
Ordered 9/17, Black/Unlocked

Phone is sill backordered and Gear 360 Shipped 10/4
[Samsung Galaxy Note 8 Guides, News, & Discussion] Zeblade:
Got phone today. Ordred 9/2. No 360 yet.. ships today I think. Shows Tracking ..but no number yet.