yashsingh1/xdaforums huggingface dataset:
[Essential Phone Guides, News, & Discussion] jgracz01:
When i activated, my phone prompted me to choose which carrier apps i wanted installed , My Sprint was checked and Tidal was not. I unchecked both and went on my merry way. so my phone is officially bloat free 100%
[Essential Phone Guides, News, & Discussion] Teloah:
I got mine from Amazon today. Shipped to Sweden in two days.

Very satisfied so far.
[Essential Phone Guides, News, & Discussion] CRasH180:
I was not prompted to select which apps to install like that. It just installed the My Sprint app on its own after I enabled it with the carrier. This might have been due to me having to call Sprint and spending 40 minutes with them while they enabled my account on my phone. The self service option kept telling me to call the carrier for assistance. Took forever of waiting on hold with Sprint, but the phone only installed My Sprint. I am happy. I should remove that app though.

The phone is amazing so far and extremely responsive. Love it!
[Essential Phone Guides, News, & Discussion] Final-Mac:
Has anyone seen stand alone 360 camera order arrived yet? I placed an order for it on the 24th but it just shows processing. Curious if anyone else has recieved thiers.
[Essential Phone Guides, News, & Discussion] anandlal:
Got mine with the first batch of shipments and I did standalone ordering for the $50 price.
[Essential Phone Guides, News, & Discussion] jgracz01:
i checked in because they goofed on my address . this is what i got back:

Orlando (Essential Products, Inc.)

Sep 13, 09:58 MST

HI,

Thank you for reaching out. Please accept our deepest apologies for the delay in response. We have been working diligently to process all orders as quickly as possible. We have checked the status of your order and confirm that it will be shipped soon and should be received within the 7-10 business days You will be receiving an email with your shipping tracking number. I have sent the request to update the shipping address to add suite 11 for the order number xxxxxxxxx.

Thank you for your time.

Sincerely,

Orlando

Essential Customer Experience Team
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
No camera yet.
[Essential Phone Guides, News, & Discussion] bill3508:
Ordered last night. So what's the average shipping time right now?
[Essential Phone Guides, News, & Discussion] srb7215:
When did you order?
[Essential Phone Guides, News, & Discussion] jgracz01:
Aug 24
[Essential Phone Guides, News, & Discussion] bill3508:
Ordered 9/17, shipped today. Just the phone.
[Essential Phone Guides, News, & Discussion] graffixnyc:
I just checked and I still have two unused reservations for cameras for 50 bucks. I was curious if they jacked the price up so I clicked through and they were only going to charge me $50 still.. Maybe I'll buy two more and flip them for a little profit
[Essential Phone Guides, News, & Discussion] Darkne0:
I'll take one if the price is right.
[Essential Phone Guides, News, & Discussion] graffixnyc:
Well considering they are $179 now I'd probably sell them for $100 each.
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
I was informed by Essential that I will not get a 360 camera because I didn't order my phone through Essential... Anyone get their camera yet? Specifically those who ordered theirs separately and paid $50.
[Essential Phone Guides, News, & Discussion] Final-Mac:
Nope. I was told the same.
[Essential Phone Guides, News, & Discussion] feeway730:
I got the phone from Sprint and got the 360 camera for 50$ from essential. Ordered it 8.23 and got it yesterday
[Essential Phone Guides, News, & Discussion] Evokee:
DId you order it from the US-Amazon? I really want this phone but shipping to Germany seems to be problematic..
[Essential Phone Guides, News, & Discussion] Teloah:
Yes, Amazon.com. I had to pay like $250 in import fees, but was no problem with order or shipping.
[Essential Phone Guides, News, & Discussion] Darkne0:
If you get one, pm me.
[Essential Phone Guides, News, & Discussion] adri0206:
edit
[Essential Phone Guides, News, & Discussion] combat goofwing:
Still no UK release date
[Essential Phone Guides, News, & Discussion] masterchief_2001:
Hi... How long does it take essential to ship the phone? I've ordered mine on Saturday, till now I got no notification for shipping. Heard that they ship actually from China, is that true?

Regards
[Essential Phone Guides, News, & Discussion] nrage23:
They do ship from China. I ordered mine last Monday morning early. I got no shipping information until late on Tuesday and it arrived Friday morning. It moved in China Wednesday and sat waiting for customs until Thursday morning. Then Japan and the US to me by 10:30 am on Friday. Some reported on release that they did not get shipping notice until the day it actually arrived. I did email support with my order number to get shipping information. They gave me the tracking number then about 2 hours later I got the shipping email.
[Essential Phone Guides, News, & Discussion] thetechnogeek:
I ordered mine from Amazon.com (to the UK). Apart from Amazon US being utterly useless in actually shipping an in stock item, all is good. Order to delivery a bit less than a week (and 4 days longer than the "Order this item within x hours and y minutes and receive it in 2 days" promise).

As an aside, wifi calling on Three UK works on this handset, amazing as all my other handsets requires Three's crappy app to do the same...
[Essential Phone Guides, News, & Discussion] spotmark:
I ordered a white PH-1 for my wife using the Friends & Family discount. That was four days ago. In typical Essential fashion, I haven't received any further communication other than the order confirmation. I love this phone, and with the updates they've pushed out, it ranks right up there with the best of them. However, the company is terrible with customer relations. I really wish they would get it together. I think it would go a long way toward polishing their image.
[Essential Phone Guides, News, & Discussion] htcnerd1218:
Order my camera from them and it's day 4 and no reply on when it's going to ship.
[Essential Phone Guides, News, & Discussion] 1Krima:
Why not just order it from Best Buy? I did and got mine in 2 days.
[Essential Phone Guides, News, & Discussion] spotmark:
Just got my shipping notification. The wife's white PH-1 will be here on Monday.
[Essential Phone Guides, News, & Discussion] jasonevil:
I ordered the camera late friday night, still haven't heard anything yet.
[Essential Phone Guides, News, & Discussion] Elysian893:
Ordered a moon black model yesterday, will update when it ships. First Android phone since the Note 5, been on an iPhone 6s+ for 2 years now (also the longest I have ever owned a phone).

edit: Holy crap I hit post on this post and got the email saying my phone is shipped :laugh:
[Essential Phone Guides, News, & Discussion] daviddem:
Ordered a White on Sunday 11/29 and I just got shipping email.
[Essential Phone Guides, News, & Discussion] heov:
I get no tax from essential.com in NY. BB and Amazon both charge $40 in tax.
[Essential Phone Guides, News, & Discussion] spotmark:
FedEx just dropped off the wife's white beauty. She doesn't know it's coming, so it should be fun tonight.
[Essential Phone Guides, News, & Discussion] Elysian893:
I'm really excited to get this phone all of a sudden. I've been thinking about all the things about my iPhone that drive me nuts or make me compromise on a daily basis, it's a big list...
[Essential Phone Guides, News, & Discussion] Slash8915:
Ordered my Moon Black phone early Friday, 11/3. Hopefully it ships out today.
[Essential Phone Guides, News, & Discussion] :
Just bought the black Essential PH-1. Supposed to get it by the by the end of the week. So excited.
[Essential Phone Guides, News, & Discussion] combat goofwing:
Still no UK release ,held off as long as I could .looks like the P2xl or U11+ for me
[Essential Phone Guides, News, & Discussion] heov:
I bought from Essential.com and mine is shipping from CA, USA. I bought one a couple weeks ago, and it came straight from the factory in Shenzhen, China. Anyone else getting shipments from California?
[Essential Phone Guides, News, & Discussion] nawaf88:
I ordered on 11/2 and still no shipping notification. Was hoping to get it this week but doesn't appear that will happen
[Essential Phone Guides, News, & Discussion] :
Who'd you order through? I ordered mine around five from best buy and it shipped was shipped within 10 hours of me ordering it.
[Essential Phone Guides, News, & Discussion] nawaf88:
I ordered it through essential trying to save on sales tax. Probably should of just bought it from best buy. After I ordered, I checked best buy stock and they had them in store locally. Oh well
[Essential Phone Guides, News, & Discussion] VennligFiende:
Ordered a white one for a friend abroad and it shipped from China.
[Essential Phone Guides, News, & Discussion] nawaf88:
Just got my shipping notification 10 mins ago. Will be here Thursday via FedEx. I'm located in FL so that seems pretty quick if coming from Cali
[Essential Phone Guides, News, & Discussion] spotmark:
If you ordered from Essential, it's coming from China.
[Essential Phone Guides, News, & Discussion] tw1tch175:
Well Wells Fargo is being trash but $700 dollars just disappeared from my card but no actual charge showing.
[Essential Phone Guides, News, & Discussion] anandlal:
Credit card got charged!... Can't remember when last I saw so many ppl happy to have $700 less... Lol
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Sprint's ship date is expected to be the 31st. Does anyone have any info on whether or not Sprint orders are fulfilled through Essential, or Sprint?
[Essential Phone Guides, News, & Discussion] kmoney059:
I think Sprint bestbuy Amazon. And Telus have there own shipping. I would expect direct pre orders to receive first priority
[Essential Phone Guides, News, & Discussion] barleysoda:
Just got the email to complete the purchase of the 360 camera. Completed it for a total of $53.88
[Essential Phone Guides, News, & Discussion] km8j:
Yup I've been charged also. No shipments though on either UPS or FedEx
[Essential Phone Guides, News, & Discussion] DonJuan23:
Went ahead and purchased my note 8. Don't know if it's against the rules if so please delete my post and my apologies before hand but if anyone is waiting to even be able to place the order I'd gladly help out a user and let hem have my essential phone because I'm just going to mail mine back when it arrives

http://imgur.com/a/24jni
[Essential Phone Guides, News, & Discussion] budeone:
Just got the email to complete the purchase of the 360 camera.
[Essential Phone Guides, News, & Discussion] KielAM:
Charge finally showed back up this morning and shows a transaction date of 8/22 and a posted date of 8/23, so here's to hoping that shipping notification is coming soon...not holding my breath with the way this has been going though.

As an aside I asked Emily about any plans for a trade-in program for when ocean depths becomes available... she took it as a serious question and said there aren't any plans for a trade-in program at this time, but I can absolutely buy it when it comes available haha
[Essential Phone Guides, News, & Discussion] stewa2jm:
Same here. It was 2-3 day shipping as well... I have yet to receive the shipping notice for the device. Will I get my camera first? It'll make a pretty paperweight I guess. :p

---------- Post added at 10:15 AM ---------- Previous post was at 10:12 AM ----------

Oh man! I hope it doesn't get lost in the storm! It isn't waterproof!

Stay safe. I have family in the Houston Area (Spring to Conroe), so I'll be keeping updates on the storm.
[Essential Phone Guides, News, & Discussion] :
Oh what a disappointing morning. Didn't make it within the 7 day target.
[Essential Phone Guides, News, & Discussion] spotmark:
As others have stated, 7 business days is tomorrow. They have until tomorrow, and then we can legitimately start griping. :D
[Essential Phone Guides, News, & Discussion] DowntownRDB:
Play on words

Yesterday I e-mailed Customer Support to cancel one of the two PH-1s I ordered. Today, I received this response from Samuel Urfer (Essential Products, Inc.) :

"Thanks for writing in. I am afraid that at this point, the orders in the warehouse are just about ready to ship, and cancellation is not feasible. However, you will have a 15 day grace period after delivery for returning at no cost to you. Have a great day!"

Notice he did not say they are "ready" to ship but "just about ready". Big difference there. My gut feeling is I think they finally got the cameras ready and decided to hold up on sending phones for a day or two so they could include cameras in same shipment to save shipping fees. Of course that is only my opinion.

Guess I'm just getting more antsy waiting this out. LOL.

You would have thought after 30 years in the Navy I would have learned the hurry up and wait routine.

Have a nice day all.
[Essential Phone Guides, News, & Discussion] czucker:
I asked support about shipping timelines as I typically don't appreciate being charged for something before it ships and I was told that phones will begin shipping this week. So it should be today or tomorrow.
[Essential Phone Guides, News, & Discussion] km8j:
They did not say business days. They said days.
[Essential Phone Guides, News, & Discussion] spotmark:
Since the email was from a business, it's implied. I'm not trying to start an argument, I want my new phone just as much as the next guy, but I see nothing wrong with cutting them a little slack. Since charges have been made to credit cards and through Affirm, I suspect that we will be seeing tracking numbers very soon.
[Essential Phone Guides, News, & Discussion] km8j:
They should've said business days or used a wider range. Many companies use the term business days in communication. It's the lack of communication bothering everyone.
[Essential Phone Guides, News, & Discussion] spotmark:
Like I said, I'm not trying to start a fight, and I'm certainly not going to get myself worked up over it at this point. Brand new company, brand new product (for them), I don't expect things to go off without a hitch. Cheers!
[Essential Phone Guides, News, & Discussion] stewa2jm:
if you find yourself getting upset, perhaps you need to reexamine your priorities... it's a phone, and you have 15-day to return and get your money back... just sayin'
[Essential Phone Guides, News, & Discussion] ninjadick:
So when they say we have a "15 day return policy" they mean 15 business days, right?
[Essential Phone Guides, News, & Discussion] nawaf88:
I ordered through Essential. The FedEx tracking number just updated tracking info and says it was picked up from Palo Alto, CA
[Essential Phone Guides, News, & Discussion] spotmark:
Interesting. My wife's, that arrived on Friday, came straight from China.
[Essential Phone Guides, News, & Discussion] jasonevil:
Just got my camera :)
[Essential Phone Guides, News, & Discussion] heov:
On reddit, Essential said that they are moving all inventory to USA by end of year. Right now, it will be shipped from USA or China, depending on stock.
[Essential Phone Guides, News, & Discussion] vrl13:
Greetings folks,

I just pulled the trigger on an AGM X2 from ChinaVision, delivery via DHL, so I'm gonna pull a chair and start the long wait alongside everyone else :))

Any current bad experiences with ChinaVision that I should be aware of? Feel free to share, please!
[Essential Phone Guides, News, & Discussion] troublecro:
Is there any European buyers and where can we buy Essential in EU? If we can lol
[Essential Phone Guides, News, & Discussion] DeoreDX:
Ordered from Amazon. Should be here Sunday according to the shipping estimate at checkout. As well as a screen protector. Case won't be here until late next week.
[Essential Phone Guides, News, & Discussion] Teloah:
I live in Sweden and bought mine from Amazon.com.
[Essential Phone Guides, News, & Discussion] troublecro:
Where was it sent from? Did u pay customs duty? Delivery price?

Tyvm
[Essential Phone Guides, News, & Discussion] Sledutah:
Ordered a Black Moon from Amazon yesterday, should arrive tomorrow :)
[Essential Phone Guides, News, & Discussion] samoht76:
Place a order for a white one to germany today via amazon.com.
[Essential Phone Guides, News, & Discussion] troublecro:
How much do they charge for shipping? Says 150$ to Croatia,it's not worth it any more then
[Essential Phone Guides, News, & Discussion] samoht76:
Shipping is not the problem, about 6 Euro. They also pay the tax for you. To germany it is 114 Euro for shipping and tax.
[Essential Phone Guides, News, & Discussion] troublecro:
115euro added to 450$ price right?
[Essential Phone Guides, News, & Discussion] samoht76:
563 Dollar, about 490 Euro
[Essential Phone Guides, News, & Discussion] Teloah:
It was sent from USA.

Amazon added import duties, about $200. Paid $33 for express shipping.

I bought a charger here in Sweden.
[Essential Phone Guides, News, & Discussion] troublecro:
Yeah it's a good deal for USA folks here in Europe not so much. I'll roll with OP5T prolly.
[Essential Phone Guides, News, & Discussion] bryancotton84:
So I ordered from Amazon and it will be here tomorrow. I'm curious though, I ordered the phone and the 360 camera and its $529.99 after taxes. Why so much cheaper and why isn't everyone getting it from Amazon?!
[Essential Phone Guides, News, & Discussion] Sledutah:
Received mine yesterday from Amazon. I didn't get the 360 camera. Same price as Best Buy but didn't have to wait a week to have it shipped to a store.

Wow, this is nice. Blows my old POS S7 Edge out of the water.
[Essential Phone Guides, News, & Discussion] Ascertion:
Getting mine from Sprint tomorrow. Should cost ~$175 after all fees are paid.
[Essential Phone Guides, News, & Discussion] stinger4321:
Can you get it from sprint without credit check?
[Essential Phone Guides, News, & Discussion] justlookin412:
I paid it off and my total was $155.00. It's an amazing deal!

---------- Post added at 03:58 AM ---------- Previous post was at 03:50 AM ----------

I'm not sure. I've seen some say they were able to. It won't hurt to ask them.
[Essential Phone Guides, News, & Discussion] Oculus77:
Guess I'm in the waiting room also!!

ordered mine on the 8th , hope it ships before the 22

​
[Essential Phone Guides, News, & Discussion] kfhughes:
Ordered mine on 12/13. On 12/15 got the FedEx tracking number, but on 12/16 it showed as "Clearance in progress" in Shenzhen. Today it updated but still in clearance. FedEx still estimates delivery to northern CA on 12/20. ?
[Essential Phone Guides, News, & Discussion] nrage23:
Mine sat there for 2 days and then made it to me in 24 hours.
[Essential Phone Guides, News, & Discussion] km8j:
lol... well played
[Essential Phone Guides, News, & Discussion] spotmark:
Do I look like Andy Rubin to you? You guys want to start ragging on me because you haven't gotten your phones yet? Take a hit off the blunt and chill, man.
[Essential Phone Guides, News, & Discussion] stewa2jm:
Step into company logic... remember, this is capitalism and the only thing that matters is profits for the CEO's and Board Members (when relevant). When they say "days" they mean business days (skipping holidays too) because this gives them an excuse to take longer. In all fairness, many business are usually closed weekends and holidays as well. When they tell you how long you have to return something, or respond to something, they mean actual calendars days, including holidays, because it serves them to do so. That is how things work to maximize profits. In the end, we're all just little helpless baby birds squawking with our heads in the air waiting for the next worm. The company's know this, so they exploit us.

Just one man's personal opinion.
[Essential Phone Guides, News, & Discussion] slothdabski:
Exploit!? Lol

Is someone forcing you to buy the phone? You dont have to do business with a company if you aren't happy with what's going on. That's the beauty of capitalism/markets.

And before anyone mentions they aren't cancelling orders, you can file a charge back on your credit card.
[Essential Phone Guides, News, & Discussion] itstee:
Someone needs to take a chill pill..
[Essential Phone Guides, News, & Discussion] IM0001:
The harshness against capitalism and the care for a business to remain in business is always amusing to me. I agree that shareholders for long time companies that force it to focus on short term profits over long term product quality and customer satisfaction is something I personally hate with a passion.

But a company just starting out, not owned by shareholders yet (they do have investors, but it's not quite the same as issuing stock) have a single product they seemingly are putting their heart and soul into, and taking all the risk of bringing said product to market while trying to be different and support all the different US carriers to boot is a pretty giant hurdle to overcome. Look at the countless smaller products that have failed once the company gets to production and figures out how hard it really is to get a mass produced item to be exactly as good as your one off prototypes that always come out better since they aren't being built in bulk.

A week delay is still a delay, and Andy has set himself up to miss more than one deadline for sure, but jeeze it's not like this is anything new in this industry and if you expect perfection on the first shot from a startup, you are delusional.

If you want something to ship right now, go ahead and order a Samsung Note since pretty much all of South Korea is under some influence of that entire corporation in one form or another. But if you want to try something new, sit back, relax, and find something else to occupy your time as a new start-up gets your new electro gadget shipped for the first time in their businesses life. :)
[Essential Phone Guides, News, & Discussion] stewa2jm:
My comment was not directly related to this delay, to the Essential phone, Mr. Rubin, or Essential as a company. Just a comment in general about people's apparent angst about this delay. I don't care. I paid the money, I want the phone. I have backed projects on Kickstarter and know what to expect from a start up. Hell, I'm still waiting on a product that is well over a year in delays. I have no emotional charge about this issue whatsoever. It'll come. If it doesn't, I'll get my money back. In the mean time, I'm going to keep using the best phone I've ever owned, the Nexus 6P. No rush.
[Essential Phone Guides, News, & Discussion] spotmark:
It's certainly not me, I'm just rolling with the punches. It's the people who are getting all worked up because their phone hasn't been shipped in a week's time. I've got more important things in life to worry about than when my precious new phone arrives.
[Essential Phone Guides, News, & Discussion] IM0001:
I agree about the 6P. If they would have just upgraded the internals of the 6P with the latest and re-released it, I would be a happy camper.

Unfortunately they always have to change things for the sake of change.
[Essential Phone Guides, News, & Discussion] Chronzy:
Lol you guys sound like a bunch of kids.
[Essential Phone Guides, News, & Discussion] dca1970:
at least it makes for interesting reading, while we wait for our DAM PHONES!
[Essential Phone Guides, News, & Discussion] spotmark:
Woah, hold on a second. I thought they weren't waterproof. ;)
[Essential Phone Guides, News, & Discussion] z28tovette:
I currently have the 6p and believe it's a great phone and can weather the waiting period of this essential phone.
[Essential Phone Guides, News, & Discussion] Luxferro:
My 6P is trash. I can't wait to get rid of it. Tired of the crap battery life, and random powerdowns at less than 30% battery life.

Plus the essential phone has a much better form factor : https://www.phonearena.com/phones/size/LG-G6,Essential-Phone,Google-Nexus-6P/phones/10379,10548,9587