yashsingh1/xdaforums huggingface dataset:
[Essential Phone Guides, News, & Discussion] Final-Mac:
nope, called my local Sprint store to see if they would get any in today and was told it was pushed back and they didn't know when it would be in.
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
I also checked the Sprint store, nada. No confirmation email yet either.
[Essential Phone Guides, News, & Discussion] tech_head:
Go my camera yesterday.
[Essential Phone Guides, News, & Discussion] m3lover1:
Still no movement from amazon yet. I have a delivery date of Monday, 9/11, and a ship date of today. But as of now it still hasn’t shipped yet, so now I’m wondering if it’ll come on Monday or not
[Essential Phone Guides, News, & Discussion] Darkne0:
My local Sprint store had no idea what the Essential Phone is...
[Essential Phone Guides, News, & Discussion] Dimak_11:
Now that is funny! ....sad, but still comical.
[Essential Phone Guides, News, & Discussion] jgracz01:
Former Sprint Retail Manager here. This doesnt surprise me in the least. I dread walking into a retail store. Havent worked for them since 2005 and i can still run rings around their staff any time i have to go there
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Please let me know why it is like this? Seriously.

They literally don't know whats going on. I am just crying false advertising now.
[Essential Phone Guides, News, & Discussion] jgracz01:
Few reasons:

They get a (piss poor) training deck and NOBODY F'N reads it. So any info they can absorb is probably deleted before it is read.

Because...f u. oh and the pay sucks. Every time we found a way to rake in commissions, they would catch on and alter the program.

My old boss just came back into corporate from third party retail. I love her to death, but she still doesn't know a phone from a headset. and she manages an entire state.

Things retail employees know-

Plans (lol barely, but yes they need to know them to sell them)

Lease details (again barebone knowledge at a minimum, some will know more)

Credit (because ****ty credit means fewer lines to sell and higher payments)

Accessories (because some people dont have amazon prime still! Full Retail pays some decent commissions)

The sad fact is the employees that do want to actually know a thing or 2, probably get their info from here, or phonescoop, or whatever tech site has reliable info.. Evan Blass was and is still one of my go to's for specs well ahead of time.

But Corporate keeps the employees in the dark on anything HW related. This isnt the first time sprint had a nightmare rollout. I cant remember the model, but it was an HTC flagship. Im shooting from the hip here, but i know it was delayed 3 times at launch. i preordered right after the HTC presentation at WMC and it was supposed to ship May 1, but ended up shipping Early June. I remember having a Sprint service rep email me the tracking from overseas to the KY logistics hub. Good news? nah.....they sat for another week because of the Apple lawsuit injunction. Total ****show, and i'm having flashbacks of it with the Essential. I'd be more patient if people werent already getting their phones. now i'm having second thoughts. I havent bought a new phone at launch since the M8, and now i remember why.
[Essential Phone Guides, News, & Discussion] scdoyle:
Same here - mine has been saying a shipping date of today for a few days now but still no movement.
[Essential Phone Guides, News, & Discussion] Final-Mac:
official Sprint Delay...I guess at least they emailed this time. 4th delays the charm?
[Essential Phone Guides, News, & Discussion] jgracz01:
just got mine too
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
I have yet to get those emails. I've only gotten one for the delivery date for the 31st. Have yet to receive a ship date...

This is insane lol. I was told by chat that orders would be shipped out in a first come first serve basis.

Never mind... It just came in.

Its no longer on back order though...
[Essential Phone Guides, News, & Discussion] IIIOZZYIII:
Talked to Sprint rep for 4th time yesterday. They still have no clue. I pre-ordered mine on Aug 17 and did not even receive a confirmation email that order was placed, let alone any emails for ship date changes. Very irritating, Sprint needs to keep their customers informed. Yesterday agent told me it "should ship in couple hrs". Now estimated ship by date is 13th. Hope they figure out how to communicate soon, that is what there in business to do (isn't it?).
[Essential Phone Guides, News, & Discussion] Final-Mac:
Yeah I was assured yesterday when I talked to Sprint order Support that this was going to ship today, no more delays. We now see how that worked
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Yeah this is really annoying. What irks me is they let some devices slip through their warehouse... I am sure they have stock. lol
[Essential Phone Guides, News, & Discussion] IIIOZZYIII:
Think they should offer pre-order customers a break on their bill or discount on camera when available... imo
[Essential Phone Guides, News, & Discussion] Darkne0:
Started seeing suggested ads on Instagram and Facebook... Smh.
[Essential Phone Guides, News, & Discussion] chrispayne:
My Telus pre ordered one showed up without the camera today, so they stuck to their second delivery date of September 8.

Very nice hardware for sure, one update so far, just syncing to the phone now.

Good luck everyone that still wants one.
[Essential Phone Guides, News, & Discussion] jmphillips76:
I pre-ordered ordered on 8/23, so far been let down on 8/31, 9/8 and been pushed back to 9/13 by Sprint. Still keeping the faith..... plus I still have a decent backup with the HTC 10
[Essential Phone Guides, News, & Discussion] scdoyle:
Ordered Amazon on 28th - shipping was scheduled for yesterday but never sent. Just received email saying item now is not released yet and there is no scheduled date. Why is the release of this phone such a shambles!? Amazon usually get these things right. Cancelled my order.
[Essential Phone Guides, News, & Discussion] lookingforme321:
Amazon went from delivery Sept.12 for my order to a notice saying unknown when phone will ship and no one there knows if they even have phones in Warehouse. Every few days Amazon puts up the phone for orders than a few days later they cancel your order than put up the phone again saying it's in pre release status.This my third order that they cancelled since phone came out. So with Amazon I had Sept 1 date than order cancelled than Sept 8th date than order cancelled now Sept 12 delivery date now order went to pre order status. So basically maybe there is a reason I'm not ment to have this phone. Yes this phone is beautiful but let's face it if you you get a pixel you will have none of these problems right from the start. Maybe not getting the phone is saving all of us who want this phone more problems and headaches...Just a thought. They say everything happens for a reason...
[Essential Phone Guides, News, & Discussion] johnny8910:
Think you could be right. I've had my order pushed back 3 times now by Amazon, and now they are saying they do not have a release date.

What a shame, I really wanted to try this phone, but now I've cancelled my order and will save my money for maybe a Pixel 2 or V30.
[Essential Phone Guides, News, & Discussion] 808phoneaddict:
I thought FedEx worked on Saturday! My package has been stuck in Memphis, TN from Friday night till today! Boo FedEx!
[Essential Phone Guides, News, & Discussion] Darkne0:
Giving Sprint until the 13th to ship, if another delay happens I'm out. The Pixel 2 is already less then a month away...
[Essential Phone Guides, News, & Discussion] verve50:
Ordered from amazon on 9/4, said it would ship 9/8. Received an email it was getting ready to ship on 9/8' on 9/9 received an email and would arrive on 9/11. Got home this afternoon and it was on my porch. Looks beautiful charging it now.
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Wait what?? There literally seems to be no rhyme or reason to this launch. I literally do not understand how the release of this product was so sporadic. Don't they have a billion in funding?
[Essential Phone Guides, News, & Discussion] gk1984:
Tired of waiting, cancels order to wait longer for newer device. BTW, Google doesn't ship when they announce phones either. An Oct. announcement usually means Nov. shipping, or close to it.
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Weirdest launch ever. I have never pre-ordered a device though so I'm not sure if this is normal or not.
[Essential Phone Guides, News, & Discussion] isopure:
Mine's at the local Fed Ex already, originally scheduled for Tuesday arrival, expecting early delivery tomorrow.
[Essential Phone Guides, News, & Discussion] 808phoneaddict:
Mine too!
[Essential Phone Guides, News, & Discussion] Darkne0:
It's just too close to the release of a phone we all know will be better than the Essential.
[Essential Phone Guides, News, & Discussion] Raystechworld:
Mine is 30 minutes away at local Fed ex then it showed at 2.30 am Memphis international release again it already went Thru the release process I don't know what's going on ........anyone else have this happen
[Essential Phone Guides, News, & Discussion] cturbos:
I got my refund finally....
[Essential Phone Guides, News, & Discussion] stewa2jm:
I have not received my refund yet. The package was an attempted delivery this morning by FedEx and I rejected it. Luckily, I am working from home today. I didn't expect the delivery until tomorrow, though I was told to ignore shipping information as they would take care of it. SMH.

Is there a refund waiting room?
[Essential Phone Guides, News, & Discussion] 808phoneaddict:
Yes same thing here... I'll have to wait to see if I get it today or not...
[Essential Phone Guides, News, & Discussion] Dimak_11:
Did you order directly from Essential?
[Essential Phone Guides, News, & Discussion] BHussey:
I got a refund?

I ordered my phone on the 4th of September from essential’s website. 3 days ago they gave me a refund. I didn’t even ask for a refund! Whatever, the new iPhone is announced tomorrow. I’m not going to bother re-ordering.
[Essential Phone Guides, News, & Discussion] gqukyo:
Mine was shipped this past Friday for a Tuesday delivery and just got notification, it's out for delivery today... lol Nice Monday surprise for me I guess. Supposedly my 360 camera is part of that package (same tracking #) but I thought those weren't shipping yet...
[Essential Phone Guides, News, & Discussion] Dimak_11:
the local sprint store finally has them on display, and i am def looking forward to when mine arrives...........whenever that is :rolleyes:
[Essential Phone Guides, News, & Discussion] fade79:
Looks like Essential has them in stock now. Ordered the 7th and shipped today directly from China according to the tracking info. Amazon also has 5 units in stock right now direct from Amazon.
[Essential Phone Guides, News, & Discussion] Final-Mac:
I stopped at my local Sprint store today to try to get my hands on one to see if it was worth waiting for. They did not have it on display and had to open the box for me to see the display and knew absolutely nothing about it other than that they were taking pre-orders.
[Essential Phone Guides, News, & Discussion] tech_head:
I've had my camera since last Wed.
[Essential Phone Guides, News, & Discussion] johnny8910:
Update.

Not sure about the V30, looks a bit big for me.

But, managed to get my hands on the Essential from a private seller in the States for a sensible price. ?
[Essential Phone Guides, News, & Discussion] branshaw09:
Looks like things are finally getting in order with Essential. My phone just shipped (9/4 order) and customer service is responding MUCH faster than they have been. I've been emailing back and forth with a rep throughout the day and have been getting quick replies. Also there are some in stock on Amazon as someone said earlier.
[Essential Phone Guides, News, & Discussion] Darkne0:
Hopefully all this good news means Sprint will ship on time. Crossing my fingers.
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Man crossing my fingers as well! Really been stressing over this phone this past couple of weeks.
[Essential Phone Guides, News, & Discussion] stewa2jm:
Refund issued. I'm done. Good luck all.
[Essential Phone Guides, News, & Discussion] tech_head:
Deleted
[Essential Phone Guides, News, & Discussion] isopure:
Mine has arrived & it is stunning!
[Essential Phone Guides, News, & Discussion] The wind:
Talked to sprint rep today...i got a $15 credit for the delay and a guarantee that the 13th is final ship date...should have been friday but as a result of incompetence the warehouse f-ed up and they changed it again....they will give larger credit if it doesnt ship tomorrow
[Essential Phone Guides, News, & Discussion] Final-Mac:
Hope you're right. I asked [MENTION=218907]sprint[/MENTION] on Twitter this morning and was told they still don't have a release date. Shattered my phone screen about two weeks back and it's currently being held together with scotch tape.
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Me through out this whole shipping delay
[Essential Phone Guides, News, & Discussion] Dimak_11:
Best i got was a $10 credit and no guarantee.......only an explanation that shipping is "first come, first served"

At the least the chat customer service person at Sprint was accommodating, i am sure they have been hearing a lot of complaints the past couple weeks.
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
OMG now I am getting upset if this is true. They basically have a release date on their website! If they dont have a release date yet then this is the definition of false advertisement smh! Sorry I am just reaching my limit now.
[Essential Phone Guides, News, & Discussion] Final-Mac:
I can't find any release date on their site just on Sprint.com/ship but that date has changed 4 times since I ordered on the 17th.
[Essential Phone Guides, News, & Discussion] Dimak_11:
My recent chat with Sprint, it was "assured" that shipment would start tomorrow...........however, the person also said that it is "first to pre-order, first to receive". So, I suppose there is a possibility that some of us Sprint customers may not get the phone this week if they do not have enough for all pre-orders?
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Here is what you can find when you go to the order status page.
[Essential Phone Guides, News, & Discussion] Final-Mac:
Yeah that date on that page has changed 4 times now since I ordered
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Oh I know. Thats why I saying that at this point they are just doing false advertiement. They cant say their is not release date when, amazon has theirs for sale, so does essential and so does Telus. The phone is released. They just dont know when they are actually going to have them.
[Essential Phone Guides, News, & Discussion] &roid:
Anyone have that tickling feeling inside that is contemplating cancelling their order should listen to that feeling. That inside instinct is trying to save you from this disaster; that feeling is not wrong, and you're having it for a reason. Save your money, and the anxiety and stress this thing is giving you (when you don't even have it yet) and use it toward an established product. The "father of android" is a deadbeat dad!
[Essential Phone Guides, News, & Discussion] jgracz01:
Sad state of the world that the skin i ordered on Friday (from Cali, USPS media mail) arrives before the phone does.....
[Essential Phone Guides, News, & Discussion] Dimak_11:
Was that the DBrand skin, or something else?
[Essential Phone Guides, News, & Discussion] jgracz01:
https://sopiguard.com/collections/frontpage/products/for-essential-phone-ph1?variant=969047113752

I have a Dbrand Preorder that i may cancel. This one seems pretty decent. I got Matte Gunmetal

couldnt tell you if the cutouts all line up cuz, well........
[Essential Phone Guides, News, & Discussion] tech_head:
The Sopiguard is great.

I have one. Lines up perfectly.

Unfortunately, I'm sending the phone back.

With no case or tempered glass protectors that fit, I'm not to enthusiastic.

I'm buying my first iPhone; iPhone X.
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Well with the announcements Apple made today, Sprint and Essential has until friday for some movement on my package because if not then I will be pre-ordering the iPhone 8 Plus and call it that. I am sure Apple will ship within the first week like they said.
[Essential Phone Guides, News, & Discussion] Dimak_11:
but then you are waiting until November for a new phone, right?
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Nah thats the iPhone X that you will be waiting that long. With the iPhone 8 you just have to wait about 2 weeks at this point.
[Essential Phone Guides, News, & Discussion] tech_head:
I'm going for the X.

"Go big or go home."

The X is within millimeters of the Essential size.

The real competition to the Essential is the X.

And given all the support issues. I'm willing to pay a bit more for Apple support.
[Essential Phone Guides, News, & Discussion] Darkne0:
Tick... Tock... Tick... Tock...
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
LOL yea Sprints time is running out
[Essential Phone Guides, News, & Discussion] alaseer:
Placed order on Essential since 21/8 and until now processing ,, took my money back and ordered from Amazon and now shipped,, f*** Essential website
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Just got my shipping confirmation and tracking number through Sprint. Lets see where this goes.
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Oh god...music to my ears! When did you pre-order again?
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
8/17 early around 10am. Things SHOULD be chugging along.
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
dope bro! I'm living vicariously through you right now. Keep me posted please lol
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
My order is through UPS and is shipping through next day air. I'm not holding my breath for it to be here tomorrow, but... It's possible?
[Essential Phone Guides, News, & Discussion] Darkne0:
It's happening!!!!
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
A label was created. Does anyone know about Sprints fulfillment centers? Do they ship 24/7?
[Essential Phone Guides, News, & Discussion] Darkne0:
IIRC, Sprint's fulfillment center is part of UPS Worldport, so it should be 24/7.
[Essential Phone Guides, News, & Discussion] Final-Mac:
Same here. Preordered first thing on the 17th.

---------- Post added at 06:45 AM ---------- Previous post was at 06:43 AM ----------

In fact mine is showing on track for delivery today!
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
oh you got your shipping label too?
[Essential Phone Guides, News, & Discussion] Final-Mac:
Yup, UPS showing it Departed their shipping location at 1:03am
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
It looks like they are sticking to their word. Well well well....
[Essential Phone Guides, News, & Discussion] Darkne0:
Still no shipping email from Sprint. But I checked the order status just in case... And it says shipped! Scheduled delivery is 9/13. I ordered on 8/21. Finally!!!
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Yep same here. Scheduled delivery for later today. Pretty hyped still. I was so close to canceling, but I forgot to and decided to wait yet again.
[Essential Phone Guides, News, & Discussion] IIIOZZYIII:
Got tracking from Sprint.. ups next day air says I'll get it today.. hope this is finally coming to a head and everyone is done waiting.. good luck everyone hope it was worth the wait
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Scheduled for delivery today! After all this time it looks like the wait is finally over....
[Essential Phone Guides, News, & Discussion] hoopsdavis:
Tracking info received last night from Sprint. Scheduled Delivery Today
[Essential Phone Guides, News, & Discussion] jgracz01:
Same.here. On truck.for delivery. Bout time
[Essential Phone Guides, News, & Discussion] Dimak_11:
I am in the same boat as some of the other Sprint customers, supposed to get it today by 3pm (already out on the truck cruising around). Looking forward it!!
[Essential Phone Guides, News, & Discussion] creepinm3:
Essential phones arrived at the sprint store!
[Essential Phone Guides, News, & Discussion] IIIOZZYIII:
Just looked at my tracking again.. apparently even ups is having issues with this product... Couldn't fit package on plane?!?!?..

From UPS

"Louisville, KY, US

09/13/2017 7:30 A.M.

We were unable to load the package on the plane as scheduled. / Your delivery has been rescheduled for the next business day.

09/13/2017 1:05 A.M.

Origin Scan

US

09/12/2017 11:38 P.M.

Order Processed: Ready for UPS"
[Essential Phone Guides, News, & Discussion] Dimak_11:
That sucks.

I mean, it's not like the phone comes in a big box or anything. ...probably could have placed it in the cockpit with the pilot?
[Essential Phone Guides, News, & Discussion] IIIOZZYIII:
Lol..

Could've duct taped it to belly of plane for all I care... Long as it got to me when said it would
[Essential Phone Guides, News, & Discussion] jgracz01:
Mine said a late plane caused a delay, but it did make it onto the delivery truck this AM. Probably related to Irma. Fedex and USPS still have alerts noting delays related to this, even if it isnt near Florida.
[Essential Phone Guides, News, & Discussion] hoopsdavis:
I got this same message and its now out for delivery
[Essential Phone Guides, News, & Discussion] networx2002:
My phone Shipped out today from Sprint!

Just checked my shipping update and it States it will be delivered today!
[Essential Phone Guides, News, & Discussion] Darkne0:
Anyone received there's yet? Mine still out for delivery.
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Nope. I think mine will come in a few more hours. Can't wait to Chuck this G5.
[Essential Phone Guides, News, & Discussion] Darkne0:
I'm using a borrowed M10 that likes to shut off at anywhere from 30% to 15%.
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
I hate the burn-in on my G5, and the fact that I cant even take decent pictures with my camera anymore. I am no longer able to focus unless I beat the phone into submission lol.
[Essential Phone Guides, News, & Discussion] networx2002:
Just arrived
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Same here.
[Essential Phone Guides, News, & Discussion] Final-Mac:
Was a signature required? I'm.not sure I'll be home when it gets here later this afternoon.
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Nope. They left it at my doorstep.
[Essential Phone Guides, News, & Discussion] Final-Mac:
Awesome! Thanks.
[Essential Phone Guides, News, & Discussion] jgracz01:
Sorry, got my phone , too busy playing with it to celebrate here~!
[Essential Phone Guides, News, & Discussion] creepinm3:
I got mine. I'll see you guys everywhere else [emoji119][emoji119]
[Essential Phone Guides, News, & Discussion] Gogh_Hardt:
Got min too! This has been a funny journey with you guys. See you around on the essential forums!
[Essential Phone Guides, News, & Discussion] Darkne0:
I feel so left out...
[Essential Phone Guides, News, & Discussion] creepinm3:
Sorry to be THAT guy. But, someone shared the camera mod for this device somewhere on this thread. Does anyone remember?
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Its in the apps and mods section.

So far the device seems to be running great. Gonna stress test it over the next week or so.
[Essential Phone Guides, News, & Discussion] CRasH180:
Received my phone two days ago from Sprint. It was a pain in the rear to get it activated. In fact, in had to spend an hour taking to Sprint to get it activated. Glad the only thing Sprint installed was the My Sprint app and does not appear to much else. Love this phone so far. I hope everyone received their phones soon