yashsingh1/xdaforums huggingface dataset:
[Essential Phone Guides, News, & Discussion] Goronok:
Ridiculous. 7 days turns into 9 which turns into... ???
[Essential Phone Guides, News, & Discussion] danon.brown:
It turns into more waiting and no real answers...
[Essential Phone Guides, News, & Discussion] jerflash:
Well... Looks like it was essential that actually was doing the phishing... Wow this is bad.

https://www.theverge.com/platform/a...ntial-customer-email-drivers-license-phishing

---------- Post added at 01:14 PM ---------- Previous post was at 01:13 PM ----------

Not fake.... Label created but they did not hit the button yet to send the label info to FedEx. Most of the time that is not updated until it is already on a truck. You will see an update for a pickup soon.
[Essential Phone Guides, News, & Discussion] stewa2jm:
I looked through the headers and I think this guy is wrong. They appear to have legitimately CC'd Essential, maybe in an effort to seem more legit, I don't know. But headers for this email and the email I've received from other Essential emails are different.

Example:

Part of the Phishing emails - Received: from mail-qt0-f175.google.com (mail-qt0-f175.google.com [209.85.216.175])

Here are parts of legit emails:

Received: from smtp-relay.chi2.shopify.com (mail-relay2.shopify.com [23.227.37.239])

**This one is from support when they send any email related to product, confirmation, etc.

Received: from out1.pod5.iad1.zdsys.com (out1.pod5.iad1.zdsys.com [192.161.153.68])

**This one is from support in responding to my queries.

Now, with that said, I'm far from an expert. I'm just a nerd with a computer and a little bit of clicking know-how. I don't know what everything means in the header, but these appear to be being received from three different places.

1 - when basic contact it is from shopify

2 - when in response to CS, it is from Zendesk (zdsys.com)

3 - when phishing it is from a google/gmail server

That seems pretty telling to me.
[Essential Phone Guides, News, & Discussion] skinnytoo2:
Mine is now in Japan. It's so strange to see 8/31 when it only 8/30 here. Lol
[Essential Phone Guides, News, & Discussion] tech_head:
No. The valid link I have is in email. The website link does not workmen though the email link does.

The email link for me has gone active and it shows a delivery date, progress and the correct destination.
[Essential Phone Guides, News, & Discussion] manderson8898:
I think mine is on that bus too. Looks like it is on the move from Japan to Memphis.
[Essential Phone Guides, News, & Discussion] tech_head:
I got my tracking information days ago.

It just went live this morning.
[Essential Phone Guides, News, & Discussion] canned_polar_bear:
anybody get the latest android security update yet?

*ducks for cover*
[Essential Phone Guides, News, & Discussion] zbt1985:
So I actually msg'd a rep at FedEx because I couldn't believe that it would get here by the time they state, and supposedly it's going straight from the airport to our addresses... we shall see... I'm excited!
[Essential Phone Guides, News, & Discussion] tech_head:
Yes, installed on my Nexus 6P early August. :)
[Essential Phone Guides, News, & Discussion] kmoney059:
Same with me but at least we are seeing g real movement now and it is strange that the phone is ESSENTIALLY time traveling haha
[Essential Phone Guides, News, & Discussion] canned_polar_bear:
damn you! i'm very curious to see how long it'll take for android 8.0 to hit the essential.

on a side-note, all those missiles from north korea... . i think it's just essential testing a new delivery method. they just haven't succeeded yet, that's why the delay
[Essential Phone Guides, News, & Discussion] tech_head:
Everything I have came from shopify with no hops in between.

I asked in another post how many people signed up for accounts with Facebook for Google+?

How many people signed up with a regular email address?

Did anyone with a non-Google+ signup get that email?

I signed up with a regular email address and did not get the phishing email?
[Essential Phone Guides, News, & Discussion] stewa2jm:
Check this out, I gave a security guy the email and headers to look into, responses by vonKemper:

https://www.reddit.com/r/essential/comments/6x08ow/please_stop_characterizing_the_privacy_breach/
[Essential Phone Guides, News, & Discussion] maverick96:
Complaint submitted. Fuk Essential. No one should have to jump through these hoops AND be out $700. There are plenty of other great smartphones out there.
[Essential Phone Guides, News, & Discussion] kmoney059:
This may be correct it still says transit usually when it stops it will say received by Japan and the another movement to say it left Japan so hopefully direct from airport to us to have this thing tomorrow I'm still excited about this device
[Essential Phone Guides, News, & Discussion] tech_head:
I read it and I fully agree.

Also, anytime I have been asked to verify identity it was never sending that information via email.

Normall, I was referred to the number on their website, where I placed the order and was asked to call them and possibly FAX a copy of my DL.

I have never, ever been asked to provide any type of authentication over email and certainly would not.

Anyone that fell victim, fell victim because they fell for a scam.

Do I believe that the scam could have been originated somewhere that had access to the Gmail addresses? Maybe.

Most compromises aren't because someone left the door open and someone sneaks in.

Most are because the nefarious or stupid person is already in the building and an employee.

Unencrypted disks, unencrypted password files, etc.....
[Essential Phone Guides, News, & Discussion] kmoney059:
So from Japan we will have about 12-14 hours depending on weather and air streams till we know for sure!
[Essential Phone Guides, News, & Discussion] manderson8898:
I'm guessing that the flight goes from Japan to Memphis then out to the more local airport. In my case could hit Phl about 5am or so. So it is possible to make it just depends on how committed to the 10:30am delivery time they are.
[Essential Phone Guides, News, & Discussion] kmoney059:
I would not count on exact time I would say before 8pm on scheduled delivery date I never had FedEx deliver at the exact time it said on my tracking it was always later in the day but still the same day
[Essential Phone Guides, News, & Discussion] pmurphypmm:
Funny never received a shipping notice but went back to email and hit order details and it shows tracking number and tracking shows deliver before 10am Friday.
[Essential Phone Guides, News, & Discussion] tech_head:
I never received a shipping notice either, just the email with tracking.
[Essential Phone Guides, News, & Discussion] areyes163:
Still nothing here. Ordered the 16th
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Sprint just pushed back the date for the Essential phone... 9/8

Seems like those who ordered through directly through Essential get priority.
[Essential Phone Guides, News, & Discussion] slothdabski:
Try telling that to the people who ordered on the 16th and dont even have a shipping notice
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
I've yet to get a shipment notice and I ordered on the 17th.
[Essential Phone Guides, News, & Discussion] tech_head:
Did you pre-register or just order?

My suspicion is that they are shipping to people that signed up in the reserve period before others.
[Essential Phone Guides, News, & Discussion] LastQuark:
When did you pay?
[Essential Phone Guides, News, & Discussion] Reaper21x:
Cool?

I got my tracking # Saturday morning. It's still not live. Fedex confirmed it's invalid.

You didn't get an invalid one, I did (and I believe some others in this thread).
[Essential Phone Guides, News, & Discussion] areyes163:
Reserved first day way back. Paid for the device at 159am on the 16th.
[Essential Phone Guides, News, & Discussion] Djc77z:
I wish that were true. I reserved it May 30th and paid the 16th. Nothing in my end. Same as some of the others who also ordered the 16th.
[Essential Phone Guides, News, & Discussion] CDAustin:
At least for those in a situation similar to mine, that doesn't really seem to be the case. I ordered two phones on the 16th, within a couple hours of the availability email going out. I have no shipping info, and support never got back to me when I asked if/when my phones would be shipping. It's a bit disheartening to see they aren't following a First In, First Out priority queue. This is easily confirmed by all of the reports of orders placed after the 16th having been shipped. At this point, I won't even be remotely surprised if those who ordered through Sprint or Amazon receive their devices before I do.
[Essential Phone Guides, News, & Discussion] areyes163:
Exactly.
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
Hopefully Sprint is just playing it safe, but I doubt it. The date has been pushed back a few times already. First it was the 23rd then to the 31st, then the first, and now the 8th. Stock might be limited somehow.
[Essential Phone Guides, News, & Discussion] spotmark:
Same here. Ordered on the 16th (phone only), with an order number under 2000, payment processed on the 22nd, and NOTHING (tracking, shipping, communication), as of today. :confused:
[Essential Phone Guides, News, & Discussion] danon.brown:
in and out. the next stop is Memphis.
[Essential Phone Guides, News, & Discussion] creepinm3:
Mine still says 8/31
[Essential Phone Guides, News, & Discussion] ~~Tito~~:
I just checked my order status page, it does have the 8/31st date. Hmmm check the main page before you enter in your order number. Maybe that ship date is for people who place a new order?
[Essential Phone Guides, News, & Discussion] raphaex:
It seems that i will receive it on 09/01/2017!!

8/31/2017 - Thursday

2:39 am	In transit	SENNAN-SHI JP

2:14 am	In transit	SENNAN-SHI JP

8/30/2017 - Wednesday

7:52 pm	In transit	SHENZHEN CN

6:51 pm	In transit	SHENZHEN CN

6:50 pm	International shipment release - Import	SHENZHEN CN

8/29/2017 - Tuesday

7:27 pm	Left FedEx origin facility	SHENZHEN CN

5:17 pm	Picked up	SHENZHEN CN

Package received after FedEx cutoff

4:32 am	Shipment information sent to FedEx
[Essential Phone Guides, News, & Discussion] barleysoda:
My tracking shows it's in Japan as well but my delivery date is Friday.
[Essential Phone Guides, News, & Discussion] &roid:
Still have nothing here. Not a hi, hello, nor a F'U! No tracking, no response to my emails about order, no response to my email about cancelling...Nothing. I reserved, ordered immediately they placed a hold and took my money 2 days later, said they would send phone within 7 days of taking payment, and after that NOTHING. I can't believe this fiasco. I hope those that get their phone truly enjoy it. With this much hassle and the cost to buy it, this phone better be as good as Essential claims ("up to 200% more light than traditional phone cameras") and then some.
[Essential Phone Guides, News, & Discussion] manderson8898:
Remember there is the int'l date line that your package will cross. Looking at the flight trackers out of Japan it would seem the flight lands in Memphis at Midnight tonight then has to transfer around. If your page says 8/31 then there is still a good chance that it will happen. Don't give up hope yet.
[Essential Phone Guides, News, & Discussion] grooks:
I find it interesting that the 8/31 delivery people and 9/1 delivery people are showing the same movement on FedEx tracking. The phones are on the same flight but 2 different delivery dates. Hopefully the 9/1 people get their devices a day early
[Essential Phone Guides, News, & Discussion] jerflash:
That just means there are in different parts of the country....
[Essential Phone Guides, News, & Discussion] skw5115:
My package is supposed to be delivered on 9/1 but it's on the same flight as the 8/31 delivery date devices. A friend of mine had an Xbox controller shipped from China also due to arrive 8/31 and it's on the same flight. Wondering if I might get it early....
[Essential Phone Guides, News, & Discussion] creepinm3:
Yeah only for any new orders is what I was just told.
[Essential Phone Guides, News, & Discussion] kmoney059:
Just got this from FedEx deliver manager
[Essential Phone Guides, News, & Discussion] slothdabski:
Eww TouchWiz ?
[Essential Phone Guides, News, & Discussion] kmoney059:
I know...
[Essential Phone Guides, News, & Discussion] skw5115:
I'm less inclined to believe this considering my buddy I mentioned above lives 15-20 minutes from me and his controllers are scheduled for 8/31 from the same flight.
[Essential Phone Guides, News, & Discussion] jerflash:
It's FedEx bro... Theybare the worst in the business. I am in logistics and only use them when a customer has an account
[Essential Phone Guides, News, & Discussion] kirdroid:
Yeah you are getting it on 8/31 if it clears customs tonight irrespective of it's 8/31 or 9/1 date. The 9/1 date was just they were created picked up early in the week compared to when labels where created for 8/31. But looks they are all in the same flight.

Worst case it comes on 9/1 that's fine as well as long as I get it before the long weekend.
[Essential Phone Guides, News, & Discussion] raphaex:
My shipping address is in Doral, Miami. It makes sense landing first on Memphis, then everywere else.
[Essential Phone Guides, News, & Discussion] Waverider317:
I'm one of the 9/1 deliveries on the same flight as well and I hope it arrives a day early but at this point we are in a lot better shape than most so whether it's tomorrow or Friday we should all be happy LOL
[Essential Phone Guides, News, & Discussion] gharris040604:
My delivery date is next wed and it left china this morning
[Essential Phone Guides, News, & Discussion] anandlal:
My shipping confirmation email went straight to my Spam folder...
[Essential Phone Guides, News, & Discussion] raphaex:
Yeap, we are lucky indeed!

My order was 1702018 and it was made on 16th in the morning.

I have a friend that ordered the same day in the afternoon and his order number is 1702966 and he still has no shipping information.
[Essential Phone Guides, News, & Discussion] Chronzy:
I don't see tomorrow by 10:30am if its still on its way to this country. I'm thinking Fri is more realistic. I'd love to be surprised, especially when I'm waiting on it to go out of town.
[Essential Phone Guides, News, & Discussion] Waverider317:
I'm 17013xx so that should tell you something lol.
[Essential Phone Guides, News, & Discussion] kirdroid:
I wish I had some tracking info to show you how fast this thing moves.. Let me see if I can search my email and pull some past tracking.
[Essential Phone Guides, News, & Discussion] varcor:
No doubt much of the anexity on this thread will diminish once members have phones in hand. I was considering purchasing the item but not any longer. According to a recent article Essential had around 100 employees. Understaffed is an understatement however even if they're ramping up, the way they've handled the initial distribution is pathetic. Total misrepresentation by their Customer Service Representative(s) who promised everything but knew very little and minimal communication or no response at all to inqueries. Shipping from China seemed to be thrown in at the last minute. Then Essential fails to have appropriate security protocols to prevent their customers confidential information from being widely distributed. Any Public Relations Representative with just 2 brain cells to rub together will tell you when problems surface, respond to them rapidly and inform those affected but what have we heard from Essential? Crickets........ Imagine trying to get a warranty item repaired at some point down the road for this minimalist $700.00 smartphone. Maybe they can use that 360 degree camera to take a look around their facilities and figure out who's on foot and who's on horseback. Sorry Essential, you blew it!
[Essential Phone Guides, News, & Discussion] Walkamo:
Mine is in Japan as well with a delivery date of 8/31/17 by 10:30am.

We (Work) ship tons of products from China/Japan to the US. I do not expect the phone to be delivered tomorrow. I am thinking Friday at best. When shipping from China DHL is by far the best and fastest carrier. My guess is that when they got delayed, essential panicked and tried to find alternatives which ended up causing more problems...

And of course I am headed out of the town tomorrow afternoon and won't be back for 10 days. I am sure mine will get sent back and cancelled. Just sold my Pixel XL two days ago to get this phone. Using an old Asus phone which is killing me.

Not a good experience.

Walkamo

---------- Post added at 01:13 PM ---------- Previous post was at 01:08 PM ----------

I am in the same boat as you.. Waiting for it to be delivered before heading to the Cedia Show....
[Essential Phone Guides, News, & Discussion] areyes163:
.

And of course I am headed out of the town tomorrow afternoon and won't be back for 10 days. I am sure mine will get sent back and cancelled. Just sold my Pixel XL two days ago to get this phone. Using an old Asus phone which is killing me.

Not a good experience.

Ha I'm also using a crappy Asus phone right now. Returned my s8 active.
[Essential Phone Guides, News, & Discussion] Chronzy:
Almost like Fedex heard me because I just got a tracking update email and its still "Your delivery is scheduled for tomorrow, 08/31 by 10:30 am"....

Odd because it says my weight is 0.80 kg. I thought everyone else's was like 1.79?

BTW- with everyone blasting Essential (some with good reason), keep in mind the Pixel rollout last year was a total fiasco with some people waiting 6wks or so for their phone. Not making excuses, but if a botched launch can happen to one of the biggest companies in the world... I've come to half expect shipping delays these days on new phones. It ain't right, but it ain't worth the anger and frustration either.
[Essential Phone Guides, News, & Discussion] spotmark:
Yeah, I'm probably going to give it until the end of the week, and then initiate a stop payment.

At least Google and Verizon gave us approximate shipping dates, and for the most part met them. Getting Essential to say ANYTHING is like pulling teeth. If they would make an announcement, then I would feel better, but to remain dead silent through all this does not instill any confidence.
[Essential Phone Guides, News, & Discussion] graffixnyc:
My phone has made it to Japan! Next stop is probably Alaska since that was the same path my Macbook pro took earlier this year

8/31/2017 - Thursday

2:39 am	In transit	SENNAN-SHI JP

2:14 am	In transit	SENNAN-SHI JP

8/30/2017 - Wednesday

7:52 pm	In transit	SHENZHEN CN

6:51 pm	In transit	SHENZHEN CN

6:50 pm	International shipment release - Import	SHENZHEN CN

8/29/2017 - Tuesday

7:27 pm	Left FedEx origin facility	SHENZHEN CN

5:17 pm	Picked up	SHENZHEN CN

Package received after FedEx cutoff

4:32 am	Shipment information sent to FedEx
[Essential Phone Guides, News, & Discussion] berdo:
I was ok with the shipping delays, regardless of funding or who's name is attached it is still a start up but after what I just read regarding a huge email phishing scheme, I am good. I will wait for the Pixel 2. Extremely disappointed but we will see what they do when PH-2 comes out.

Enjoy your phones!

https://www.technobuffalo.com/2017/...email/?utm_source=dlvr.it&utm_medium=facebook
[Essential Phone Guides, News, & Discussion] danon.brown:
1.76lbs/.8 kg
[Essential Phone Guides, News, & Discussion] czucker:
It's curious. . . . I received my notice from Essential a few hours after you did, but my tracking number didn't go live until around 4am EST today. So roughly 24 hours after yours did. For some reason my scheduled delivery date is 9/6 though.

I don't completely follow the math.
[Essential Phone Guides, News, & Discussion] graffixnyc:
I have to say I have never had an issue getting a Nexus or a Pixel on launch day. I have successfully ordered one each and every time exactly when the sale page would go live. If you don't get it in that first few minutes you're stuck waiting but literally every year I get my order in within 2 minutes of going live (I keep auto refreshing) I have been successful every launch day since the Nexus 4 :)
[Essential Phone Guides, News, & Discussion] thklinge:
I'm at 17016xx, still nothing...
[Essential Phone Guides, News, & Discussion] kirdroid:
Same here never had problem getting any Nexus, Pixel on launch day and will not have problem getting one this year as well. Obviously you have to be quick to order when the order page goes live.

Also, unlike essential Google will not let you order, or at least say how long the backorder is and not take money until they ship. Crazy how still people defend essential ...smh
[Essential Phone Guides, News, & Discussion] worldsoutro:
You nailed it. I ordered the phone but bought the Oneplus 5 and I am going to return the essential. The company just isn't ready and I am not sure what the issue is. Maybe they felt a need to rush a product to the market but they are lacking in all phases.

The camera looks like its never going to be anything other than average after they touted how great it will be. I don't know if this company will even be around come Christmas time and what kind of software support will we see in the coming months.

If this company its it together and releases a good follow-up I'd be interested
[Essential Phone Guides, News, & Discussion] superchilpil:
Mine is following along with those who are supposed to get it by tomorrow yet mine says I won't get it until the 6th.

I'm hopeful but with all the BS going on I doubt I get it in the next couple days.
[Essential Phone Guides, News, & Discussion] Goronok:
While I totally get your post, Oneplus is in the same boat with their camera. They touted that thing left and right before release -in actual use, it's average at best.
[Essential Phone Guides, News, & Discussion] km8j:
I agree. I cannot see how FedEx can get our phones from Japan to disperse across the US in 17 hours. I'll be impressed if they do
[Essential Phone Guides, News, & Discussion] tech_head:
Have FedEx hold and have a family member or friend pick it up.

Request a FedEX "Vacation Hold". Up to 14 days and they won't return packages to the shipper.
[Essential Phone Guides, News, & Discussion] Chronzy:
Most ppl aren't doing this.. i'm talking about those that ordered within a few days of it going live having 6-7wk delivery. I'm talking about overall lack of supply at launch and how you shouldn't need to be F5'ing your life away just to have a shot at a new phone lol.
[Essential Phone Guides, News, & Discussion] km8j:
What if there is just rocks in the box when we get it? Lol lol lol
[Essential Phone Guides, News, & Discussion] budeone:
Mine has not changed

Scheduled delivery:

Wed 9/06/2017 by 10:30 am

still shows its in SHENZHEN, CN
[Essential Phone Guides, News, & Discussion] ctonylee1965:
I Think It's Memphis

This was the original SHENZHEN CN flight. I think Memphis is still the destination:

http://flightaware.com/live/flight/FDX60/history/20170830/1723Z/RJBB/KMEM

---------- Post added at 10:07 PM ---------- Previous post was at 10:05 PM ----------

http://flightaware.com/live/flight/FDX60/history/20170830/1723Z/RJBB/KMEM
[Essential Phone Guides, News, & Discussion] kirdroid:
So what? Apple also has this problem at launch and reverts to 3-4 or 4-5 weeks. Both Apple and Google or other companies aren't saying we will deliver tomorrow and take 3-4 weeks. Everyone's complain here about not communicating properly. If essential would have said ships in 2-3 weeks and shipped earlier we will be singing their praises.
[Essential Phone Guides, News, & Discussion] km8j:
So say the plane lands at Memphis at 1am. Guaranteed by 10:30. Figure that there is an average 3 hour flight from Memphis to wherever each phone has to go. Using one phone as an example this means FedEx has less than 6 hours once all flight time is removed to sort, re distribute and drive the package to your house. Even if each of us were the only package, this seems difficult. I hope I'm wrong
[Essential Phone Guides, News, & Discussion] &roid:
Not a phishing attack says Android Authority...

http://www.androidauthority.com/essential-phone-phishing-attack-emails-796989/