[Moto G 2015 Q&A, Help & Troubleshooting] madagascaradam:
Wow, this info could be SOOO helpful! I know this is only a possibility, but it gives me a glimmer of hope when I thought the phone was doomed/broken somehow. I did know my phone was only partially supported (like I knew I probably couldn't get LTE in the US), but I didn't know what all that meant in terms of the other bands. I bought the phone for primary use in Madagascar (which my phone appears to cover all the bands used in Madagascar) but I won't be back there until September, so I'm using the phone in the US in the meantime.

Even though I considered my phone/SIM might not be compatible with the local network, I figured that couldn't be the case since there was clearly a signal in the Moto G2 XT1068 (Titan). However, with what you explained, that might explain some other anomalies. My Titan is also a phone made for international use (where I've used it for years in Madagascar and South Africa and it works great), but when traveling here in the US, I've noticed some anomalies that your explanation might explain (assuming the Titan might also have limited frequencies in use by AT&T/H2O in various parts of the US). For example, in Alaska,there was a time when in southern Alaska (inside passage) my Titan worked great, voice/data, everything (even in some way out of the way places)... then later in central Alaska my wife's phone (an old AT&T phone with a post-paid AT&T sim) got a data signal, and my Titan got a voice signal but no data. It was strange. Didn't work in some airports along the way either (I don't remember which ones, maybe Chicago). It wasn't until we were back in St Louis that the data started working on my Titan right away again, no problem. I figured it was some strange glitch of the OS (CM 13.1) in how it searched/recognized the local network. But maybe it was a limit in the phone's available bands in those regions of the US?

Then again, after I got the new XT1557 (just over a week ago), I transferred my wife's AT&T postpaid SIM to my old titan (XT1068). It was working great, but I never thought to check her mobile data away from wifi (just got busy and never thought to check). At the same time we hit the spotty network connection while travelling 2 days ago (northeastern Missouri, the network was spotty and cutting out on both our phones), that was when my signal went out for good and I saw that hers (AT&T postpaid but now in a Titan XT1068) didn't have a data signal when her network/voice signal came back. That made it very difficult to navigate, so we stopped and refreshed our maps at public wifi. I thought maybe I just needed to update the APN with AT&T, but when I manually input the info they gave me, it still didn't give me a data signal (on the Titan). Now we're in the Des Moines, Iowa area and I'm experiencing everything I've written about with my phone having never recovered a network signal. However, the one anomaly is that, even when I put my H20 sim back in my Titan XT1068 (which I thought was always working in the past, minus that anomaly from the Alaska trip) it gets a good voice signal but still no data signal, just like my wife's prepaid AT&T never got a data signal (that I could see), and even though I know which APN settings to use for H20. I've similarly been beating my head in over the titan's lack of data signal since I refreshed the OS (now on Lineage OS 13.1) since it means we have 2 phones with us on this trip, neither able to get data since leaving northeastern Missouri and mine even worse getting no voice signal at all.

But maybe it means my Titan XT1068 also has limited bands that aren't covered by AT&T/H20's data here even though it's covered by their voice?

The info you've provided so far is excellent. Can you provide similar info about the XT1068's available bands? (I'm not sure where to find all that - I found the original info about XT1557 in the wikipedia page, but Moto G 2nd gen doesn't seem to list the bands specifically. I also don't know where to look for AT&T's specific bands and/or coverage map that might indicate where they have coverage with each band.) If you can provide any of that info it would be so great! But for now, you've extended my hope for my phone. We'll be in Minneapolis area in a few days, so maybe I can try again there. Then we'll be back in St Louis area (where it was working great previously) in just over a week. So at least I'll hold out my hope until then and maybe I'll discover this just isn't the best travel phone for northern US (or other parts of the US). Still, I can't thank you enough for the hope you've given me, even if it is *just* a possibility. It does seem to explain the circumstances.

Sorry for the long story! I just wrote to show that your explanation might really fit well! Your info was so helpful! Please follow-up to tell me if you think the extra info I gave confirms what you wrote. Please also help me find a coverage map for AT&T where I can see where in the US they use specific frequencies. If you can do that for me. Thanks again for being so helpful and explanatory!