yashsingh1/xdaforums huggingface dataset:
[Amazfit] VuDuCuRSe:
Unfortunately, that is something common when buying from these Chinese online retailers.

The same happens with OnePlus, for instance. The OnePlus 5 is much cheaper on Gearbest and other such sellers, compared to the official brand site, but the brand won't accept the proof of sale from that seller. You must send it to the seller for repair and each seller has their own RMA quirks. Unfortunately, most of the times the official online store won't even sell to your country, which leaves you with no alternative.

I also bought from an online reseller on my own country, which would grant me a 2 years warranty, and I'm putting faith on a software bug that should be fixed on one of the next software updates. But if I see no changes in the near future I'll have no chance but to return it, despite loving the watch.
[Amazfit] Northguybc:
Yes it's the risk you take I guess. A lot of people don't know this though. (I knew the risk a bit after reading on forums before buying) I'm pretty sure my next smartwatch will be a Samsung Gear Sport when it comes out. Buy local and have some options if things go wrong.

I'm guessing i will get a refurbished Pace in 2 or 3 months from GearBest. Meantime i have to do without.

Being a Letter Carrier i wanted the step counter and mileage for the watch rather than wearing a watch and a Tracker.
[Amazfit] nizzamms:
your usage is same as me, but mine only last for a month, i never submerge in water or swimming, i am now send back to seller for warranty claim , the seller just gave me 6 month warranty cover,

if this watch is under warranty do we get new watch or they send back to factory for repair ?
[Amazfit] kaiserik:
What is strange if it's a software related problem is that some of us use the original firmware and some others the custom firmware pacefied.

And it seems to appear just like that, not after an update.
[Amazfit] astrarico:
no, I do not think this is a software problem, but a problem on the physical component of the watch. because I have disconnected the battery and all the pin that its connected to the electronic board. I waited 2 days and now I have regained normal autonomy. just for info, now I have the alti-meter that no longer works
[Amazfit] bkd35:
Same for me.

Since 2 weeks i have a battery drain... only 8h duration without sports, gps, heart rate, etc !

I tried to do a factory reset and pair watch with another phone....but the same !

:(
[Amazfit] Fibra Man:
Hi everyone! How Amazfit PACE detect that I'm sleeping?

I have passed 3 nights and the gadget did not tracked my sleep. :( The message: " No sleep detect".

Anybody may help me?

Thank you in advance.
[Amazfit] kalore:
battery drain insight?

Hi Guys

it seems that after battery drain issue appeared in my watch, the compass stopped working too

anyone has an idea how it is related?
[Amazfit] Fibra Man:
https://xdaforums.com/smartwatch/am...eep-detect-t3667090/post73645214#post73645214
[Amazfit] dkanggres:
I have a same problem,battery just for half a day,finnaly normal after connected to phone and sync to amazfit app and charge it until full and viola normal ,10% battery for 17 hours ??
[Amazfit] renek74:
can you explain a little bit more? How fix you that exactly---
[Amazfit] kaiserik:
I was during 14 days on holidays and I left the watch switch off at home.

I tried yesterday to restore again the watch / delete reinstall the app on my phone / register with a new account / charge the watch full to 100% and put it in airplane mode during the night.

This morning, battery was at 85% (better than the 60% last time I tried this). I desactivated the airplane mode and it's connected to my phone since 4 hours now and the battery is at 79% (not so bad). I will continue to check battery all day long and maybe tomorrow...

Seems that few days switched off had good impact on the watch. Only thing I changed since my first try is that I didn't activate all the notifications for the apps I wanted to follow (Textra : Text Messages, Gmail etc...) and that I left the original WatchFace (Last time I switched to Time Travel since the beginning)... Will see...
[Amazfit] dkanggres:
Im just sync with amazfit apps in my iphone until finish,use original cable from amazfit and charge until full,and i dont know why,my amazfit back to normal,airplane mode off,brightness auto,now without connected to the phone can reach 5 day battery life ...
[Amazfit] cobra1000:
I already did but it is still the same with the battery. The consumption is 1.5% per hour with automatic brightness, notifications and manual unlocking by button.

The clock was 1 day stuck in rice in case it had humidity, but it does not improve.

Since I bought it, I only ran the battery the first two days until I updated it with Pacified.

I have also tried the blow on the table, although in mine the compass works perfectly.
[Amazfit] kaiserik:
1.5% per hour seems not so bad, no ?

From my side, before it solved by itself, the battery drain was 40% during 7h hours during the night in airplane mode. And nearly 1% per 5/10 minutes approx. So I had to charge it each day.

After my post yesterday, I can confirm that leaving the watch off during my 14 days long holidays and restore everything and re-pair with the phone again has "solved" everything....

I don't know for the moment how many days it will last but after 9 hours (airplane off, notifications, brightness auto), consumption is 24%. Not so bad in my case.

Compass still don't work in my case, it loaded and shows the compass but always with the North Up
[Amazfit] renek74:
I have now less then 2 days battery lifetime. It comes from one day to enother. Before I had 5 to 6 day´s. I don´t know what happes. In future I go to a buiseness trip and will keep the watch home. We will see whats happens after...
[Amazfit] vinymaster:
did you solve this problem?
[Amazfit] vinymaster:
friends.

i have the battery drain issue.

my model is amazfit pace a1612.

my friend dont have this issue, and the model is A1602.

which model is yours?
[Amazfit] Khotu:
Anybody facing massive battery drain of Amazfit app in smartphone? It use twice more battery that screen :/ and I dunno why. First 3 days was about 2-4% (thats okay) and suddenly I have 30%. Everything is off in watch, only some notyfications on.
[Amazfit] kaiserik:
Same as you a1612

---------- Post added at 09:07 PM ---------- Previous post was at 09:03 PM ----------

Nothing from my side. Even if I force the app to be locked ON on multitask viewer on my xiaomi Redmi 4x the app has never been as high as you on % usage of battery.
[Amazfit] Josua.:
It works!!!!! :victory: Thank you so much! I didn't wear my watch for 1 month and now I still got 20% left after 4 days.

What I did:

- Didn't use the watch for 1 month (Watch turned off)

- Updating to the newest Pacified rom

- Unpair the watch

- Connect and restore data

- Fully charge the watch on my PC

Keep you guys in touch if anything changes.
[Amazfit] kaiserik:
Happy for you :) At about how many % battery did you turn off the watch before leaving it 1 month off?

From my side I think last official firmware 1.3.4f has good impact. Fully charge at 9am this morning. Now at 9pm I'm at 72% which is better than before.

I think that having slow charge through PC is good for battery and making "entire" cycles of battery charging during the night with watch off is also good.

I really cannot believe that's it's an hardware problem because it's going sometimes better for some of us
[Amazfit] vinymaster:
i read about this in many places.

the battery drain is a water damage.
[Amazfit] Josua.:
Thanks! I turned my watch off when it had about 30-35%

Yes, I know but I'm still not certain. It's strange that some people like me also got this problem without swimming or showering with it. Maybe it's the rain, although it was never extreme in my case and it should be IP67. But I still don't understand why everything is back to normal after not using it for a while and having battery problems for 3 months. One thing is for sure, there is something wrong with the battery.
[Amazfit] vinymaster:
back to normal because the humidity was over, i tryng put mine in direct sun. lets try.

about water damage:

email recieved today from amazfit support:

"Hello Vinicius,

Thank you for contacting Amazfit.

If your compass doesn't work and battery drains so quickly, your watch maybe damaged by water.

Amazfit watch is water-resistant not waterproof.

It is IP 67 certified which means resistant to dust, rain, splashing, and accidental submersion.

Please don't wear the watch when taking a bath or go to swimming.

Water may compromise Water Resistance rating, damage the battery and cause breakdown, which can't be repaired.

Hope this infor helps.

Please let us know if you need any additional assistance. Cheers and have an excellent day!

Sincerely,

Molly | Amazfit Support"
[Amazfit] VuDuCuRSe:
So, if someone on customer support tries to dismiss a problem by throwing in the air some RTFM and stop bothering me stuff, like they always do, does that make it the official cause?

Even though we don't have any history of apparent links between humidity and battery drain in this or any other consumer electronics device?

And despite having a few examples here of people that apparently got over the problem in ways that have no relationship with the humidity?

No, a closed device (specially being IP67 rated) doesn't simply lose the humidity inside with time. If humidity or water gets inside an electronic device it'll most likely short circuit or ruin any component the water or humidity get in contact with. And the humidity most certainly won't vanish on its own without properly disassembling the device.
[Amazfit] vinymaster:
makes sense

and if have internal humidify, when used a watch and heat , the humidity have to condense in glass internal, and this dont happen.

I will send tomorow to gearbest.
[Amazfit] astrarico:
no, I had the same problem. I opened the watch and I can tell you that there is no humidity in the watch. I had disconnected the battery and all the connectors for 3 days. And that's the best result I've had. For me it is not a problem of humidity but a material problem. something consumes the battery for no reason ...
[Amazfit] ClausG76:
My watch also started to drain the battery very fast. Like 50 % in 3,5 hours.
[Amazfit] ClausG76:
Does anyone have a link for an instruction for taking the watch apart?
[Amazfit] nizzamms:
i just send my watch for warranty claim for my watch battery problem, cons, i have to wait one month, now i been given second chance , for my new watch n updated firmware 1.3.4f, my watch now can stand 97% for 20 hour..(without notification, as a watch only)
[Amazfit] szelag:
In my case problem it's not in a watch, it's a Amazfit app or a way to connect to it ...

In flight mode, the watch loses about 10% of the battery per day.

However, when i connect it with phone and Amazfit app work in backgroung, watch will lose 5-10% of the battery per hour.

If I force kill Amazify app using Greenify and use "Watch Droid" for alternative notification method, the battery works well and I have continuous connection and notification push to watch.

So my watch is hardware ok (PACE A1612 / 1.3.4f stock / SN 16121735xxxxxx), its a software bug in my opinion.

I'm sending message to amazfit support at the moment they told me to do a battery test, but the battery passed the test correctly, I have not received any further replies yet.

Sorry for my english, i'm helping google translator
[Amazfit] ClausG76:
I will try to test it in airplane mode since my draining occurred after the latest update
[Amazfit] exdeathpl:
i'm reporting today issue with battery drain after newest firmware update 1.3.4f ---> https://support.amazfit.com/hc/en-us/requests/new

Here's my post

and this is an answer

If u want to help with battery life, try test with me and report it to Amazfit Support.
[Amazfit] ClausG76:
55 % within 9,5 hours in airplane mode. It even consumes power when it's turned off. But it might be my own fault since I have been wearing it a couple of times during quick showers. I thought that was ok with an ip 67 rated device. But the watch was a kind of a disappointment any way, because of the bad Gps sensor.
[Amazfit] gubenkoved:
The same here. Suddenly started to drain after month+ of usage -- now discharges in about 15 hours in "fly mode" almost without usage at all. Tried reset to factory defaults with no luck.

Model: A1612

ROM: 1.3.4f

Phone: Sony Xperia Z3 Compact
[Amazfit] szelag:
[MENTION=1036561]exdeathpl[/MENTION] - I received an identical letter from the Amazfit support.

P.S greetings from Poznan :)

For me the battery problem has disappeared (!!!!) when I installed in my LG G4 the latest Lineage OS 14.1 (Android 7.1.2 in place of stock 6.0 from LG)

The battery now lives fine, about 5-10% per day when watch is always connected to the phone and Amazfit application run.

I'm happy :D
[Amazfit] nizzamms:
i dont know with other users, but i notice something, if i leave my phone fully charged 100% about 3 or 4 hour before i disconnect usb charger and use it, i can get 99% percent for 6 hour , maybe somebody will try to comfirm this ...

my firmware is 1.3.4f , no notification and not connected to phone, i just use "prototype source" watchface
[Amazfit] exdeathpl:
I think that Amazfit Support got more incidents, so they prepare letter for all users ;)

From my observations i noticed something wrong with app bt connection, when i change watch into airplane mode, close bt connection on phone ...battery goes about 10 % per day.

I think they do something wrong with app.

I'm using Amazfit Watch with iPhone.

3 days using Amazfit Watch is still better then one day on Apple Watch ;) i think that we must wait for another firmware and mobile app update, maybe Amazfit developers do something with battery issues.
[Amazfit] mruq:
Same issue here, and same letter from Amazfit. Using with Iphone. In airplane mode battery usage is ok. I think i see difference, when i disable music remote control feature.
[Amazfit] ClausG76:
Sounds like the same problem that mine has.
[Amazfit] alekos panagulis:
Hi, I'd like to report my experience here, since in the Pacified thread nobody seems to help me out.

Post 1:

Hi, i own Amazfit watch chinese versione since day one. I've been through all Pacified roms, dirty flashed as soon as they were released. I have switched many phones meanwhile.

My Amazfit battery has always last 5 or 6 days.

A week ago I bought a Xiaomi Mi A1, and for the first time I wiped my Amazfit because I could not pair it with the freshly arrived phone. Since then I'm very frustrated because battery of the watch lasts barely 12 hours.

I tried all: reinstall Amazfit app on the phone, tried different version of the app, wipe again my watch.

I have also tried to put the watch in Ariplane mode to see battery drain on totally idle condition: in 24 hours it loses just 5% of the juice. So I must conclude that, hardware wise, my watch is ok.

Please can you help me to find the reason of this crazy battery drain?

Post 2:

I know that the problem is not the phone. I tried to connect the amazfit to the old phone, and the result is the same.

Thank battery issue is still there, and I don't know how to solve it.
[Amazfit] Samwieszkto:
OK, I think I nailed the sucker :)

I will keep monitoring and report to you tomorrow if that is it what I think it is :)

Not the water damage of course :)
[Amazfit] ClausG76:
The battery drain issue?
[Amazfit] kaiserik:
Interesting. Hope to hear from you soon.
[Amazfit] mkeles84:
The same here. Nearly 4 days battery last.

Suddenly started to drain now, discharges in about 15 hours in "fly mode" almost without usage at all. Tried reset to factory defaults with no luck.

If I downgrade previos version, does it solve?

Model: A1612

ROM: 1.3.4f

Phone: Xiaomi Mi5

C:\adb>adb shell dumpsys battery

Current Battery Service state:

AC powered: false

USB powered: true

Wireless powered: false

status: 2

health: 2

present: true

level: 100

scale: 100

voltage: 4353

temperature: 303

technology: Li-ion
[Amazfit] gubenkoved:
tried to leave it fully discharged

tried to leave it fully discharged for couple of days as someone suggested - no changes at all...
[Amazfit] Atomsk:
3rd day using it and it remains 32% of battery. Don't know if it's good or not
[Amazfit] mkeles84:
after adb root, unlocked and try this code "adb shell settings put secure wifi_scan_always_enabled 0"

nothing changed nearly it takes 18 hours to come %10 on airplane mode (sometimes sync with phone)

I will try this and follow again. "adb shell settings put global assisted_gps_enabled 0"
[Amazfit] exdeathpl:
After last update app on IOS my amazfit watch gets only 30% since 2 days 20 hours.

Maybe Amazfit-Devs do something with bt connection.
[Amazfit] zemanelchicoze:
How do you guys charge the Pace ?

Direct to a PC or with a phone charger ?

Wich is safest way ?
[Amazfit] Fibra Man:
By phone charger, it's fastest. Both are secure.
[Amazfit] psk82:
any update?
[Amazfit] mkeles84:
%81 - 11 hours since charge.

I didn't understand, bluetooth on connect phone all time, hearth ryhthem contionusly on. I wish Amazfit Pace have returned to its old good working days because it was 15 hours max battery 2 days ago altough all function OFF

If you have problem about fast battery drain, try full charge and turn on all funtions after 2 times full using, maybe works again well.
[Amazfit] gubenkoved:
Tried. Did not help.
[Amazfit] Samwieszkto:
Hi,

Nope, I thought it was the GPS left on all the time but everything points rather to the excessive BT drain.

Anyway, the firmware update which I received today, seems to have addressed the problem.
[Amazfit] jmpcarceles:
Is it 1.3.5f?
[Amazfit] Beleriand:
My watch worked fine but after the last update yesterday and some track recording, the battery went down fast today again. That's not a water problem.
[Amazfit] jmpcarceles:
Maybe sincrinization issue of tour first post came back.

I still not solved muy battery drain.

I can't get more than 2 days of battery with normal usage.

But my actvity waste with gps is normal, about 15% in 2 hours, i don't understand what's happening.
[Amazfit] yovierayz:
I always get 3-4 days battery life with continuous HR always on, bluetooth connected, and using gps everyday for exercise 30-40 minutes. So far i'm happy with that :D
[Amazfit] afacchin:
I had the same problem but after the last update 1.3.5 and the factory reset the battery issue seems solved. I don't know which option, if activate, drain the battery but the water isn't the cause.

Now is about 1% any hour
[Amazfit] neol23:
I had similar battery drain issue at some point...

What I found out - if I have more than 29 custom watch faces in watch face folder - the battery drains with few % an hour. Maybe it does not stop to read the data from the memory and so on and on... Once I deleted some watch faces (now 27 only) and restart the watch - it works great, no battery drain etc.

You can try.

Cheers
[Amazfit] adamfirari:
After installing some apps and watchfaces, my battery also drain fast. Unpaired and paired again , deleted all apps and watch faces. Still same . it %50 with 12 hours.

Result : i found that my issue is using wall charger. i used usb and now battery drains in 3 and a half days.
[Amazfit] pmcmm:
I'm fed up with the amazfit. It's not a hardware issue, I can prove that. Here's my story.

I bought an amazfit sensibly one year ago. It used to have 5-7 day battery easily, I used it for 2-3 months and all of a sudden the battery dropped to half a day. I searched around and I found out that it was a common problem so I gave it back to xiaomi as it was under warranty.

What did they do? They gave me a new watch.

What happened to the new watch? Exactly the same. One month working with a 7 day battery and overnight BAM half a day battery.

I could return it to xiaomi again but I already know what will happen...

I see here that no one has a solution for it, meaning that I just have to accept that the watch is useless..... :crying:
[Amazfit] mamodk:
Possible solution to the battery drain for some.

Hi people.

I have looked back through most of the thread as I had pretty much the same issue with fast draining, also with airplain mode or silent settings activated.

I am pretty sure that the one thing I did that seems to have put me back on track is this: Change my watchface from the one I was using. In this case: Prototype Source

I changed to Speed Zone and went about my business with about 70% left on my battery after 4 hours (it was at 100% 4 hours before that).

Looking at the battery now, 4 hours after the 70% percent mark, I have roughly 66% battery left. I would normally be down to at least 50% with the accelerated churn, so this seems to have helped.

It could perhaps also explain why the person who deleted some watchfaces got his situation fixed, if he was using one of the watchfaces he deleted and thus changed to a different one in the process.

I only have myself as a data point for now, but it certainly helped me. I will switch back to Prototype Source tomorrow and see if the problem returns.
[Amazfit] mamodk:
It might have only been a short reprieve. These last few hours seem to have had a decept clip of battery usage again... Hmmm.... Anyway, worth a shot.
[Amazfit] ClausG76:
I suspect it to be hardware related. Maybe a shortage.
[Amazfit] mamodk:
I suppose that is possible, but how would it short out, when it has not been used in the shower, for swimming or anything like that?

It has been used in rainy weather, of course, and foggy weather certainly, cold weather, yes. I would expect that to be within parameters, though.

Bad glue job so not as resistant as it should have been? It's pretty bad if just the sweat from working out shorts it, I would say ...

Interesting how most of us with this issue have lost compass and altimeter function as well. That does seem to point to something hardware related, especially when factory reset does not bring it back.
[Amazfit] zemanelchicoze:
I have 140 watch faces and the battery works fine.

That is not the problem.

It´s very strange that still no one have discovered what the problem is ...
[Amazfit] Birkhoff92:
use only amazfit app not mi app, there is a bug on mi app
[Amazfit] Ivaneee:
another one with same problem from two days ago. I have tried different rom, wipes, resets.... and nothing, the battery drains a full in almost one day.
[Amazfit] gubenkoved:
Still the same issue to me. I've left a review in Google Play mentioning an issue hoping that relevant people can read these reviews and so our struggles can reach them. Suggest you to do the same. I've left a link to this thread as well.

Amazfit Watch app page in Google Play Store:

https://play.google.com/store/apps/details?id=com.huami.watch.hmwatchmanager
[Amazfit] zinutrio:
I think the problem is hardware. I'll confirm it if I can successfully change the battery.

Currently my battery does not last half a day.

go ****!!!
[Amazfit] Ivaneee:
waiting for your answer. thanks.
[Amazfit] OgV1:
Mine loss approx 1% of batter every an hour, so with my advance calculation, I think it won't last grater than 4 days, This is shouldn't be normal because, what I did for the last day is

1. Charging the watch to 100% on 8.00AM

2. Activate the airplane mode, and turn on the continuous HR, turn off the activate on wrist

3. Go for a ride on 9.00PM about 30min, Battery is around 80%

4. Back home and turn off the airplane mode to let the watch sync with the phone

5. go to sleep with the watch

6. now at 11.50AM the battery is 74% and the watch says 1 day 2 hour sync last charge.

and the specification said the battery would last atleast 5 days with a "criuse duration" which is include some sport activity everyday, so I think it is not normal, what you guys think?
[Amazfit] Ivaneee:
1 day and 16h to 7%. your battery works fine. mine is the worst.
[Amazfit] OgV1:
Hey man, sorry to hear that,

Could you please tell me about your settings that you're using right now?

like, your watchface (original or modified one), amount of your watchface, on/off airplane mode, on/off activate of wrist, turn on continuous HR?, how often do you sport with it, version of your watch (CN/EN), and how long since you get it.