yashsingh1/xdaforums huggingface dataset:
[OnePlus 5 Guides, News, & Discussion] B3501:
Samsung issued a software fix for the red tint and you can even adjust the tint around the edges of the screen. In fact colour tints on AMOLED panels are quite common and inherent to AMOLED manufacture, have a look at the problems the Nexus 6 and 6P had with screen tints. Not saying it's not a problem but it's more common and Samsung tried to address it. One Plus are denying there's a problem and it's caused by their poor phone design, a design that should never bad been implemented, installing the screen upside down, crazy! They'll do nothing about it because there's nothing they can do and the phone will head the way the OP2 went.
[OnePlus 5 Guides, News, & Discussion] FurryMurry:
I'll wait a few days for a response, but I will probably return it if they are nog gonna fix it. Still have my old phone. It really is true tho, I only noticed it, when I read about it :)
[OnePlus 5 Guides, News, & Discussion] jemeljsh:
On my op5 (128gb version, bought [MENTION=6091533]oneplus[/MENTION].net (shipped from Poland warehouse)) Aida64 panel id also reads s6e3fa5 but my op5 has no jelly effect whatsover + with adway enabled through FreedomOS scrolling jerkiness has been removed which is caused by loading ads (especially visible when [MENTION=243864]xda[/MENTION]) so no complaints on my part :good:

What I dont understand is how can my s6e3fa5 be perfectly fine but others have jelly efect? Are they calibrated differently? Maybe build date differs?
[OnePlus 5 Guides, News, & Discussion] robertogl:
Every phone has the problem, you are lucky that you can't see.

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[OnePlus 5 Guides, News, & Discussion] jemeljsh:
Well man i am ****in nitpick and see all sort of lags/glitches/slowdowns where other people dont. Mine is definately without jelly effect cause I do see it in the posted videos. Can you give me a specific scenario (app, webpage, or whatver to scroll @at) for me to test and do a video for you to check out?
[OnePlus 5 Guides, News, & Discussion] robertogl:
Twitter, night mode, scroll the home with some images at top.

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[OnePlus 5 Guides, News, & Discussion] cultofluna:
Yes I know nothing new....but if I buy an OP5 ,...how I'm supposed to use it?.... upside down?...:eek:
[OnePlus 5 Guides, News, & Discussion] jemeljsh:
See my test ->https://youtu.be/xVzxlJ7Lb-U

Well if its even there i dont see it or find anything deal breaking there :)
[OnePlus 5 Guides, News, & Discussion] robertogl:
This test is wrong, you have to stop the scroll with your finger to see the effect.

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[OnePlus 5 Guides, News, & Discussion] jemeljsh:
I made one more test (see link bellow).

Oneplus 5 vs galaxy s6 filmed with galaxy s8.

https://youtu.be/k7Dr6U0efaY

https://youtu.be/sdmDZm-8K8E
[OnePlus 5 Guides, News, & Discussion] panhans:
Here is my video! Upside down and in normal position. I either cant see an effect.

https://goo.gl/photos/KWan3F7TGcYx9XC26
[OnePlus 5 Guides, News, & Discussion] robertogl:
Well, i can see. You are lucky that you not see that ;)

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---------- Post added at 12:56 PM ---------- Previous post was at 12:55 PM ----------

Stop the scroll with the finger.

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[OnePlus 5 Guides, News, & Discussion] panhans:
Even when I slow down the video, there is no effect. But in other videos I can see it. The only thing what I mentioned is ghosting...
[OnePlus 5 Guides, News, & Discussion] jemeljsh:
Here you go man (see youtube link bellow) ;)

its not there, fo shizzle, so gettatha****outthere claiming all OP5 devices are affected!

OP5 vs S6 filmed on galaxy S8 - scroll test - stop scroll with the finger :D

https://youtu.be/sdmDZm-8K8E
[OnePlus 5 Guides, News, & Discussion] robertogl:
Do like this in 0:34 https://youtu.be/ILisM5dHCWo

I don't need your video, this is just to show that every phone has the problem.

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[OnePlus 5 Guides, News, & Discussion] Ady1976:
I can see that clear as day lol.
[OnePlus 5 Guides, News, & Discussion] sille:
nope your are wrong. compared the one of my brother with mine - side by side. on his OP5 the jelly effect is definetly there and visible. On mine, it isnt.
[OnePlus 5 Guides, News, & Discussion] kedge:
All these threads are getting boring now.

I have a Oneplus 5 that I can't see the problem with, but i'm guessing it is there but I just can't see it for some reason where others might.

Really doesn't need all these videos, if it bothers you that much then why not return the device?
[OnePlus 5 Guides, News, & Discussion] panhans:
Because we want to figure out the reason... hardware differences or personal impressions....
[OnePlus 5 Guides, News, & Discussion] kedge:
I thought Oneplus had come out and said it was hardware related and not a problem?
[OnePlus 5 Guides, News, & Discussion] jemeljsh:
Agreed. I also see jello effect on some of the posted videos, but my Op5 definetelly has no such effect.

I did my part of testing (see my videos bellow) just out of curiosity since I would be the 1st one to send it back (RMA) in case I had such glitch:

https://youtu.be/k7Dr6U0efaY

https://youtu.be/sdmDZm-8K8E

Actually in general none of my gadgets (mobile phones and tablets - ipad 4, ipad air 2, galaxy s6, galaxy s8, p10 lite, oneplus 5) are perfect in terms of scroll perfection, meaning all of them in certain scenarios have not the ideal scroll, like for instance ipad is great scroll smoothness wise in safari, but there are a lot of apps with jerky scrolling throughout the app, same goes with android based phones in certain scenarious, like for example, android phone with no Adway has super-jerky scroll when scrolling through .xda-developers.com because of ads waiting to be fully loaded as they load at the point when scroll reaches the area where a certain add is + a lot devices have ghosting issues, which is normal part of the lcd/amoled screens.

So, case closed for my op5 and I am not wasting any minute/sentence more on this issue. One thing is for sure - not all devices are affected, since in some of the videos I have looked at jello effect is evident, but then again I am not sure whether its all over the place or in certain scenarios/apps and so on..
[OnePlus 5 Guides, News, & Discussion] fracman:
Really want to keep this but I have a little of this effect too. Rma in progress.
[OnePlus 5 Guides, News, & Discussion] Chaplan:
Not my point.

But that's the best idea till now. :cyclops:
[OnePlus 5 Guides, News, & Discussion] Ankit Kabeer:
Now we need this pair of phone documented on video if you can
[OnePlus 5 Guides, News, & Discussion] robertogl:
I think both. It's hardware related (display opposite to 3t) and personal impressions (we can't see this if we turn the phone 180°, but we should see on the opposite side of the display...).
[OnePlus 5 Guides, News, & Discussion] panhans:
Yeah, but they said that not every device has this issue.
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
Any news about a fix?, kernel wise or does this design flaw need an hardware fix?
[OnePlus 5 Guides, News, & Discussion] Ankit Kabeer:
Do you see jelly scrolling on your OP5 upside down
[OnePlus 5 Guides, News, & Discussion] Ady1976:
No wonder the phone market is the way it is when your getting users that are saying they don't have the issue (yes you do i can see it) and these company's get away with releasing **** on the market, dudes need to take a stand and put these company's where they belong at the bottom of the pile, the sooner i get my hands on the pixel 2 I'll forget all about the nightmare purchasing of the OP5, good riddance i say.
[OnePlus 5 Guides, News, & Discussion] Chaplan:
Looks like OnePlus said something about it on Twitter. But they erased it afterwards

All credits to the user in the picture. I just went ahead searching for the tweet and found this later post by himself.

Their rug is getting bigger and taller I guess.
[OnePlus 5 Guides, News, & Discussion] corneo:
i'm not finally shure but when i compare my op3 and my op5 in landscape scrolling, i notice the jelly effect on the op3 too. can someone other confirm this?
[OnePlus 5 Guides, News, & Discussion] panart:
Did you return your OP5? If yes, then please move on and stop bashing other members just because they either don't have the issue or don't notice it on their devices. They paid for the device with their own money and its their decision if they want to keep it or not. Go elsewhere to vent your anger.
[OnePlus 5 Guides, News, & Discussion] Ady1976:
I purchased the phone so can comment that I've wasted my time on it, the only thing that has dragged this on and confused other users is the ones that are saying they don't have the issue, that's just confused everybody for the last week! It's clear now I've seen videos from both sides they are the same! All flawed.
[OnePlus 5 Guides, News, & Discussion] panart:
Well, after long testing i found that don't have the issue (or if it's there it's minimal and really hard to notice). Does that mean i should feel bad for saying that? The way you talk to others is like you desperately want them to agree with you and "admit" that they have the issue.
[OnePlus 5 Guides, News, & Discussion] B3501:
Heat needs to be put on OP for this as much as heat was put on Samsung for their exploding phones. Any company shouldn't get away with selling faulty products or products that are designed wrongly.
[OnePlus 5 Guides, News, & Discussion] Ady1976:
It's a minority who are affected according to OP :D
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
My phone is probably the same as yours. Here's my video link.

[youtube]ILisM5dHCWo[/youtube]

It's there but barely noticeable, Barely!
[OnePlus 5 Guides, News, & Discussion] Ady1976:
No not at all i can quite clearly see here from all the post I've been reading from the past week is there are a lot who notice and are affected, i don't need anyone to agree with me i see the issue it's **** and packed off where it belongs, again OP need to pay for their mistake, it's not mine or yours it's their **** up.
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
That's the problem buddy. Return it and then what?

There aren't many comparables in the market right now.

My biggest intrigue is, can it be reduced by a software update, if not eliminated altogether?
[OnePlus 5 Guides, News, & Discussion] ddaharu:
Yours is great. Others are getting it worse

---------- Post added at 02:24 PM ---------- Previous post was at 02:23 PM ----------

This guy is savage and respect him. I'm glad because someone had to do it.
[OnePlus 5 Guides, News, & Discussion] panart:
How many videos have you watched and how many articles did you read? How many devices were shown in those videos and articles? 5, 10, 20 devices? How does that prove that all thousands of devices sold are affected?
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
What concerns me even more is what OnePlus is gonna charge for their next phone ? OnePlus 5 was already kinda stretching it (no pun intended) in terms of price .
[OnePlus 5 Guides, News, & Discussion] panart:
Very true, the way they go with prices their OP7 (if it's ever released) will cost the same as Galaxy S8.
[OnePlus 5 Guides, News, & Discussion] B3501:
It's in the phones code, lol!
[OnePlus 5 Guides, News, & Discussion] Ady1976:
I've seen enough videos from here and on the OP forums, go read the OP forums people all over the world complaining about, it's not an isolated issue like some people may think or OP likes us to think.

---------- Post added at 02:37 PM ---------- Previous post was at 02:35 PM ----------

Is it, I'll keep it then should be fixed with an OTA lol.
[OnePlus 5 Guides, News, & Discussion] panart:
I don't doubt that it's not an isolated issue but that still doesn't mean all devices have it. I watched a lot of videos and, yes, in some i could definitely see the "jelly" effect (especially in the video from The Verge's Dan Seifert).
[OnePlus 5 Guides, News, & Discussion] John Woot:
Well, they deleted the twitter about a possible fix so they do not care a lot about this. What's important for them is sell at all cost. Now it seems they are sending notifications to all who were registered in India. There are news in google or reddit about new misleading customers in India by OnePlus again. Not sure why they follow this practices, a fast way to send your reputation to the trash.

[IMG="Notification OP 5 India"]https://www.androidcentral.com/sites/androidcentral.com/files/styles/larger_wm_brw/public/article_images/2017/07/oneplus-5-india.jpg[/IMG]
[OnePlus 5 Guides, News, & Discussion] Ankit Kabeer:
https://www.thunderclap.it/projects/59071-all-oneplus-phones-need-jelly

Thunderclap campaign for Jelly
[OnePlus 5 Guides, News, & Discussion] alex9898:
I have hard time to believe that not all devices are affected.

I have tested other phone that OnePlus 5 and when used upside down, all show the same jelly effect when used upsidedown (but it's not always easy to spot. On some it's less noticeable). So I would believe that every phone on the market has the same "problem" but only OP decided to mount the screen upsidedown.
[OnePlus 5 Guides, News, & Discussion] B3501:
It's in the basic code of the OP5, every phone is affected, it's also in the basic design! There's no differently designed OP5 phones with different code!
[OnePlus 5 Guides, News, & Discussion] panart:
I already know all that you mentioned. But the fact remains that many members say they don't have or don't notice the "jelly" effect. If all devices have the issue, maybe not all of them have it to the same extent and/or maybe not all of us are eagle-eyed.
[OnePlus 5 Guides, News, & Discussion] B3501:
I think a lot of people just don't see it.
[OnePlus 5 Guides, News, & Discussion] panhans:
Here is a comparison with my mi4c with IPS-Panel:

https://goo.gl/photos/Keyt9sEjLMx4CAtG6

If there is a difference, it must be very small. Simply speed it down to 0.25.
[OnePlus 5 Guides, News, & Discussion] Ady1976:
Thank you a logical answer, they're are all the same end of.
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
Check out this guy, for example.

https://www.youtube.com/watch?v=TrVevrrvEnM

He says he can't see it. I can see it, even though not too disturbing and also other posters in the comments section say they can see it too.

So I guess it's there but maybe not all of us notice it equally.

Now the question is, what is Oneplus going to do about this?
[OnePlus 5 Guides, News, & Discussion] panart:
Maybe. I'm my case however hard i tried i couldn't notice the "jelly" effect while scrolling in any app or website. If i can't see it then i can't call it an issue, at least in my case. That doesn't mean i don't feel bad for those facing the issue, but at the same time those that have the issue shouldn't make those that don't have it feel bad by implying that they are "liars".
[OnePlus 5 Guides, News, & Discussion] Flint2:
Can be that is related to interference from other components combined with panel variance in quality and environment?

For example in the OPO we had ghost touches affected by temperature.

The best test is to put 2 OP5, one with issue ando one not, side by side and scroll and stop at same time filming it.

This will be proof that not every device is affected in same way
[OnePlus 5 Guides, News, & Discussion] shujin51:
I notice a small jelly effect but some people here got it much worse than me lol It looked really annoying compared to mine
[OnePlus 5 Guides, News, & Discussion] ddaharu:
Again and again I'll say. The issue wasn't the consumers that were experiencing the issue. It's the fact that OP said it had no issue. If that isn't recognize a concern then I don't know what is.
[OnePlus 5 Guides, News, & Discussion] shujin51:
Yes, anyone who has bought 2 devices and only have this issue on one device please make a video of it and publish it for everyone so oneplus cant get away with this bs.
[OnePlus 5 Guides, News, & Discussion] _MartyMan_:
No scrolling stutter, or lag here FYI.
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
I see the stutter there but it goes away in a few second once, probably, all the information from the sensors has loaded.
[OnePlus 5 Guides, News, & Discussion] olly2009:
This reminds me of the rainbow effect on DLP projectors: some people would notice it, some wouldn't. My theory is that it comes back to all of us having grown with screens that are refreshed from top to bottom (including the cathodic ones, though interlaced was there to fight the effect) and our brains have compensated with the inherent jello effect due to the lag between refreshing the top of the screen and the bottom of the screen. Now this screen is upside down and our brains are not used to compensate the other way round. Will our brains adapt is the question?

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[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
I can figure out only two possible solutions to this problem:

1. Return the device

2. Quit this thread. No more reading about it. No more noticing it. No more being bothered by it. :silly:
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
Try goin to xda settings & change the number of post to see on one page to 50, then get your scroll on.

EDIT I just did that, I was able to scroll forever, I definitely don't have a jelly affect
[OnePlus 5 Guides, News, & Discussion] John Woot:
I found another video in spanish, you can see the test from the second 40. It is remarkable, one of the clearest videos showing it. It's not the worst but near. Even with a small-medium scroll you can see it. They had bad luck, from the three that the Android Pro staff bought, two of them are affected.

https://www.youtube.com/watch?v=s0LpDLHBIZ4
[OnePlus 5 Guides, News, & Discussion] panart:
Did some reading on reddit and found this: 960 FPS video showing OnePlus 5 display refreshing inverted compared to my Pixel XL & S8+
[OnePlus 5 Guides, News, & Discussion] a g bell:
I have also contacted op about this
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
That one looks bad
[OnePlus 5 Guides, News, & Discussion] tragique:
I would take what OP support says with a grain of salt. They have no direct line of communication with the developper team or most other teams.
[OnePlus 5 Guides, News, & Discussion] a g bell:
Then they should be very careful in what they say
[OnePlus 5 Guides, News, & Discussion] Abhi Dahiya:
Awesome thread. Quite clear that screen on OP5 is refreshing from Bottom to Top compared to Pixel or S8 who do it Top to Bottom.

OnePlus should make it refresh Top to Bottom by a software update, be it something that they can do themselves or it requires refresh control coding from Samsung's side.

It will cost OP almost nothing and will save them a lot of embarrassment and fed up fans. Oneplus guys need to show some maturity, they don't even need to troubleshoot to find the issue now.

XDA and those reddit thread guys have already found the culprit and a probable solution. All it now takes is a caring approach from OnePlus side unless they want to ruin it forever.
[OnePlus 5 Guides, News, & Discussion] tragique:
Why care when you can simply sweep things under the rug and take your customers for idiots? Business as usual from OP. I hope they get hit with a huge wave of returns.
[OnePlus 5 Guides, News, & Discussion] Batfink33:
It's impossible to swap refresh direction, you would have to swap voltage polarity which would mean taking the phone apart. The voltage pushes the current in one direction which pushes the refresh.
[OnePlus 5 Guides, News, & Discussion] nadejo:
There is a serious scrolling issue on oos. How almost nobody mentioned it?

If you make some very tiny scrolls (like 0.5 or 1 cm) and try a big fast scroll all on the same spot, It will refuse fast scrolling on the last scroll most of the time. Please try it out. Its very annoying. Give it some tries. Dont say i dont have that issue after one try.

Try the touches with pauses of ~0.5 seconds.

This is no hardware issue for sure. The system is designed to keep recognizing tiny scrolls, when previous scrolls were tiny and ignors any following fast scroll.

Can someone reproduce this?
[OnePlus 5 Guides, News, & Discussion] Batfink33:
What a massive fail by OP.
[OnePlus 5 Guides, News, & Discussion] ChrisJ:
Could you explain what you are actually saying here?

The refresh direction of this type of display has nothing to do with voltage polarity. It is totally down to the firmware in the display panel driver. In reality the mounting orientation of this type of display should be entirely configurable to the application. The question more probably is, can an OTA re-flash the display panel firmware.
[OnePlus 5 Guides, News, & Discussion] Batfink33:
The voltage will push the current in one direction. The refresh will go the way the current is flowing, it's all electricity at the end of the day, the refresh can't go in the opposite direction to the current . look at a fluorescent light in slow mo, it pulses back and forward due to its AC current, phones use DC so will flow in one direction. Surely that's fairly basic.
[OnePlus 5 Guides, News, & Discussion] Abhi Dahiya:
Then OP needs to recall OP5(hasn't sold in much amount till now) and take apart all the affected units to reverse the polarity. Give all the affected customers new corrected units and sell recalled units as refurbished at much lower price point.

It will help immensely in increasing their trust among people. And it will not hit them financially either. Their parent companies OPPO, VIVO and BBK have loads of Money for such small scale recalls.

They need to do it, NOW or consider OP5 as another Dud after OP2. If i were OP CEO, i would have done it already.
[OnePlus 5 Guides, News, & Discussion] ChrisJ:
No, what you are actually saying is really complete nonsense in relation to how a display panel of this type actually works.

This is descending into complete and utter farce.
[OnePlus 5 Guides, News, & Discussion] tragique:
If a software fix was possible I'm nearly certain they would have pushed it already just to shut up the people complaining.
[OnePlus 5 Guides, News, & Discussion] Batfink33:
Enlighten us then.
[OnePlus 5 Guides, News, & Discussion] Ady1976:
Yep If there was a simple fix of set refresh in opposite direction then I'm sure it would have come by now, i just feel sorry for guy's that are hanging on over 15 days to eventually find out an ota will not fix this and then stuck with their phones, go with gut instinct.
[OnePlus 5 Guides, News, & Discussion] robertogl:
I think OnePlus doesn't even know what's happening. In less that 5 minutes you can see the problem in like every OnePlus 5, and they didn't see in months of study and production?

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[OnePlus 5 Guides, News, & Discussion] ReyTheBoss:
well that what makes me feel the most that it is not happening on all devices ... which will be a shame

and i hope they can reverse the refreshing of the screen with a firmware/software update
[OnePlus 5 Guides, News, & Discussion] tragique:
I still highly recommend to everyone who isn't comfortable with the jelly-effect to just return their phone. You can always purchase it again later if they do end up fixing it, be it through a new hardware revision or software patch.

Don't fall for their crap. They are trying to get you to keep it longer than the 15 day return window so you're obligated to keep the phone.
[OnePlus 5 Guides, News, & Discussion] Ady1976:
I think they did know actually because it was already designed they probably noticed the issue before release and the cost involved just before the launch would have hit them hard, they knew alright, they've released anyway in the hope people won't notice and they wouldn't get too many returned, instead i think it's backfired on them unless new batches are already being manufactured, but too late for me my faith in a company that treats customers like this is 0.