yashsingh1/xdaforums huggingface dataset:
[OnePlus 5 Guides, News, & Discussion] tmicrd68:
Definitely looking like the one plus is the rightful heir to Nexus line with the same shipping/fulfillment debacles.:eek:

My brother who lives 10 miles from me & ordered 2 hours later will receive tomorrow. Mine still in processing limbo with shipping label for FedEx created.
[OnePlus 5 Guides, News, & Discussion] alukarulz:
UPDATE. If you are stilling processing then you will get yours on Monday. This early drop thing was stupid. Oneplus ****ed up. They always ****ed up. I might return the phone.
[OnePlus 5 Guides, News, & Discussion] mick454:
Still processing :(

Moreover, it should be shipped today
[OnePlus 5 Guides, News, & Discussion] FUEL_13:
Mine updated on the OP site to shipped out, but FedEx still has not received it. Also on the order page it still shows Estimated Delivery of Jun 23, 2017 but if I click on Tracking it shows Jun 26, 2017
[OnePlus 5 Guides, News, & Discussion] qasq:
This is the chat from the morning. Essentials are here, so everyone, have a nice weekend, while all your neighbours will already have theirs...:

(10:39:58)	XXXXX XXXXX: Or this is because I ordered the bundle aswell?

(10:40:30)	Honey: Thank you for that question, Bartosz. About that, yes that would maybe the factor why your order is still processing. But you can be assured that your order has already been processed.

(10:46:16)	XXXXX XXXXX: Will this happen today?

(10:47:52)	Honey: About that, Bartosz. I'm afraid that this will not happen today. I hope you understand.

So yeah, you wanted full packet, you'll get nothing.
[OnePlus 5 Guides, News, & Discussion] Raystechworld:
With BUNDLE
[OnePlus 5 Guides, News, & Discussion] rav101:
Mine has made it from Poland to Leipzig in Germany. Maybe it's gonna catch a plane from there but it's a good sign that units are moving ahead of tomorrow. I presume it will catch a flight over from Germany and then go to and then from sorting warehouse here in England.
[OnePlus 5 Guides, News, & Discussion] j0ff:
Haha, yes - i was there with the Nexus 4 and 5!! (although i'm sure I got the Nexus 4 almost instantly!)
[OnePlus 5 Guides, News, & Discussion] Ady1976:
Is this coming by road !?

I thought this was by air, it's took so long just to get to Germany, I just can't see this getting here by tomorrow unless it's going by air anytime now to the UK ?
[OnePlus 5 Guides, News, & Discussion] TheDarkDefender:
ok, mine just shipped. (Virginia, US)

Thats a bit comforting.
[OnePlus 5 Guides, News, & Discussion] Ady1976:
With all respect mate, this is the fastest launch I've ever seen, the last 3 phones I preordered, nexus 6, nexus 6p Huawei mate 9 all took a month if not more to arrive in my hands, imo other manufacturers can learn from how well one plus have manufactured lots of stock before launching.
[OnePlus 5 Guides, News, & Discussion] MCFADONNA:
Mine said processing until this morning changed to shipped as of 6-21
[OnePlus 5 Guides, News, & Discussion] t2jbird:
I got mine with the welcome bundle today. 8GB/128GB. Sooo sweet. It literally took less than 48 hours from the time I ordered.

I live in KY btw.
[OnePlus 5 Guides, News, & Discussion] t2jbird:
Here's a screenshot
[OnePlus 5 Guides, News, & Discussion] Raystechworld:
Mine just shipped usa
[OnePlus 5 Guides, News, & Discussion] fracman:
In New York. Changed to shipped. Delivery the 26th.
[OnePlus 5 Guides, News, & Discussion] akxak:
Despite the promised shipping yesterday and delivery tomorrow, nothing happened. And support is not reacting. This is rather distracting, as they took the money.
[OnePlus 5 Guides, News, & Discussion] Joshua.n:
Mine says dispatched and estimated arrival the 23rd but it doesn't give me a tracking number. Shipping to NY in USA

[IMG="Oneplus 5 shipping"]https://ibb.co/fcionk[/IMG]
[OnePlus 5 Guides, News, & Discussion] yubimusubi:
Location?

---------- Post added at 11:25 PM ---------- Previous post was at 11:19 PM ----------

Is there a button at the bottom of the order page that says "Tracking" next to "Service Request"? If you get a page that says "Tracking does not exist", the number at the end of that URL is the FedEx tracking number.

Mine says shipped out now, but FedEx just says label created... I'm in Florida and ordered the bundle.
[OnePlus 5 Guides, News, & Discussion] Joshua.n:
There is a button but when i click it it redirects me here http://tracking.oneplus.net/ with out anything else
[OnePlus 5 Guides, News, & Discussion] MrMeeseeks:
Ordered 5-10 minutes after the keynote. Still pending. I'm getting annoyed.
[OnePlus 5 Guides, News, & Discussion] Flint2:
Open a Chat with support, they will inform you the tracking number an courier
[OnePlus 5 Guides, News, & Discussion] Flint2:
Carl Pei discharge on delivery status updates
[OnePlus 5 Guides, News, & Discussion] biglilsteve:
My FedEx account shows a tracking number (not yet shipped) and an estimated delivery date of Monday, 26th. I hope Carl's words are true and I'll have a surprise waiting for me when I get home from work Tomorrow.
[OnePlus 5 Guides, News, & Discussion] namartlu:
OK, phone got Picked up by Fedex~ estimated delivery still says 6/26...
[OnePlus 5 Guides, News, & Discussion] 3DSammy:
My OP5 arrived far faster than the initial estimate to Toronto Canada.

Ordered Midnight Black (8GB/128GB) version Tue Jun 20th 4PM EST

Estimated Shipping Thr Jun 21st and delivery by Tue Jun 27th via standard shipping

Received a text with tracking number from DHL Express Wed Jun 21st 6PM EST

Phone arrived Thr Jun 22nd 6:22PM EST

I never selected or paid for DHL Express delivery picking Standard shipping which was free. I have no idea why the phone was delivered by DHL Express. Also as hoped there were no customs fees. No doubt I'm happy with the earlier than expected new toy.

All in all that was very quick and the zero shipping cost for DHL express was an unexpected surprise. The phone's package and the unit itself was in pristine shape. Now on to testing the unit then unlocking the bootloader.
[OnePlus 5 Guides, News, & Discussion] jrichards2007:
Supposed to be tomorrow. Luckily I'm working from home tomorrow. Looking forward to it.
[OnePlus 5 Guides, News, & Discussion] biglilsteve:
Poor Charles.

If you want your tracking number so bad, go create a FedEx account so you can see the tracking number that was generated for you.
[OnePlus 5 Guides, News, & Discussion] yankees5963:
Yupp I have the FedEx account and NO tracking number, it hasn't shipped yet
[OnePlus 5 Guides, News, & Discussion] Flint2:
My assumption is that tracking info is not properly being imported into OnePlus site

So when you call a support representative, they open the excels sent by the couriers and manually inform you the tracking number.
[OnePlus 5 Guides, News, & Discussion] t2jbird:
Kentucky, USA.
[OnePlus 5 Guides, News, & Discussion] jeffreyss94:
In Virginia, US and my 6GB is still in processing yet the case/screen protector bundle I ordered today just changed to "Shipped Out". No label on Fedex either, so not sure I trust Carl Pei's twitter.
[OnePlus 5 Guides, News, & Discussion] yankees5963:
Maryland here, Guess they don't like our area haha. I just don't like the lies. we totally know they have shipping problems they should just come out and say sorry they couldn't meet the demand..Crazy that after all their devices they still cant keep up. Think if Samsung by the galaxy S4/5 was still unable to ship on time..unheard of
[OnePlus 5 Guides, News, & Discussion] Joshua.n:
just got the tracking number Fedex says Scheduled delivery: Mon 6/26/2017 by 8:00 pm :crying::crying::crying:
[OnePlus 5 Guides, News, & Discussion] bu8336:
Received Midnight Black with exclusive package half an hour via DHL in Toronto, Canada today.

Ordered on Jun 20 once launch presentation is ended.
[OnePlus 5 Guides, News, & Discussion] Guitarfreak26:
Mines at leipzig too, not even processed yet. No chance for tomorrow and they don't deliver weekends. Great.... :(
[OnePlus 5 Guides, News, & Discussion] tacoriffic926:
Got mine today!

Got it a day before it said it would come and I'm loving it!
[OnePlus 5 Guides, News, & Discussion] inquisitor:
I ordered the black 8/128 version including the "Exclusive Welcome Bundle" under order # 120112121x on 20 June 2017 at 18:51 UTC; it was shipped from Poland today, 22 June, in the afternoon by DHL Express and should be delivered to the Stuttgart, Germany area tomorrow.
[OnePlus 5 Guides, News, & Discussion] inquisitor:
There are three DHL flights from Leipzig to East Midlands every Thursday night so there is still a fair chance you get your parcel today (Friday):

BCS110 ETD 01:25 https://www.flightaware.com/live/flight/BCS110/history

BCS112 ETD 02:10 https://www.flightaware.com/live/flight/BCS112/history

BCS114 ETD 02:50 https://www.flightaware.com/live/flight/BCS114/history

By the way, the DHL flight plan is available at http://www.globe-air-cargo.de/filea...chuetzt/Flugplaene/QY_Flugplan_ab_01JUL16.pdf although it's from 1 July 2016 and some of the flights may have changed in the meantime.
[OnePlus 5 Guides, News, & Discussion] martinezma99:
Ok, FedEx account says 6/26 waiting on label. Now, One Plus website says shipped with USPS tracking number and delivery on 6/23! I hope website is correct!! I ordered ten minutes after live event and live in Charleston, SC. Phone only; no accessories.
[OnePlus 5 Guides, News, & Discussion] Ascertion:
I thought dispatch was supposed to be within 24-hrs. Not 40+ hrs? Also promised 6-23 delivery. Now it'll be here on the 26th. Somewhat disgruntled but at least I'll be one of the early adopters still.

I'm in Florida. Shows it shipped this morning at 7am Eastern from California. 8GB/128GB, ordered approx an hour after the reveal, no accessories.
[OnePlus 5 Guides, News, & Discussion] CaptainZeroEx:
England, UK here.

I ordered 5 minutes after the live stream finished on the 20th June - 128GB model, with Welcome Pack.

Didn't dispatch on the 20th or 21st... I had a friend who ordered 2 hours after me without welcome pack and got theirs dispatched on 21st...

on 22nd June at around 6PM GMT, it changed to 'shipped' on the OnePlus site, but the tracking doesn't work...

I'm so, so, so annoyed... Pay more money and have to wait longer... I have no doubt in my mind it will be here on Monday, which I know isn't a massive wait, but I've been excited for this phone for months and really wanted it for the weekend - especially when it said it would be here on 23rd originally!!... :(
[OnePlus 5 Guides, News, & Discussion] sodomanaz:
Lame. Ordered early. Had an estimate of tomorrow. Just checked tracking and it hasn't even reached FedEx yet. Estimate now 26th. What a drag.
[OnePlus 5 Guides, News, & Discussion] MCFADONNA:
LMAO my order on one plus says delivery 6-23 . One the USPS tracking it says 6-24 . The FedEx tracking says 6-26 . The reply from OnePlus support says 7-10 days. Good job OnePlus
[OnePlus 5 Guides, News, & Discussion] CaptainZeroEx:
"If 23 is your estimated delivery date, rest assured that you will get it in that day. We will have to stick on the estimated date mentioned in your account" - Straight from live chat customer support... I don't know how they will manage this unless DHL have messed up their updates/tracker and it's actually closer then it says.
[OnePlus 5 Guides, News, & Discussion] martinezma99:
This is nuts. I have a FedEx tracking number with 6/26 and USPS tracking number with 6/23. One Plus is a mess!
[OnePlus 5 Guides, News, & Discussion] 954wrecker:
2 phones or 1 phone 1 accessories order?
[OnePlus 5 Guides, News, & Discussion] vimto25:
Thank you mine is showing shipment information received but it will be going to East Midlands. DHL told me it will fly over and then a van will deliver the phone straight from the airport depot . I may still get it Friday but chances are slim now as there's no moment on trackind and it's 2:30am
[OnePlus 5 Guides, News, & Discussion] Linuxpenguin:
After being told doesn't matter when the phone ships the delivery day is guaranteed. Now fedex says June 26 instead of the guaranteed June 23rd date.

Oneplus also says that fedex can't delivery on Saturday and that their guarantee means nothing. Of course this is after the order ships and you can't cancel their story changes.

Might call Fedex tomorrow and see if they can do anything to speed things up
[OnePlus 5 Guides, News, & Discussion] stooyleown:
they won't be able to nor will you be able to pick up early
[OnePlus 5 Guides, News, & Discussion] 954wrecker:
OnePlus has a pretty simple policy. Keep it or return it. Otherwise they could care less
[OnePlus 5 Guides, News, & Discussion] SysAdmNj:
How are you guys getting tracking numbers? Mine says Shipped out but no tracking number and an estimate delivery date of 6/23.
[OnePlus 5 Guides, News, & Discussion] Linuxpenguin:
On that page at the bottom there should be a track shipment button right beside a big request service button
[OnePlus 5 Guides, News, & Discussion] Flint2:
https://xdaforums.com/oneplus-5/how-to/oneplus-5-delivery-shipping-status-t3624695/post72770558
[OnePlus 5 Guides, News, & Discussion] MarCar8719:
I've purchased 4 phones from OnePlus and they have never arrived on the estimated date. There's always a holdup with customs. Ordered a OnePlus 5 within 30 minutes of the launch. My online order page shows estimated delivery date of June 23 (tomorrow), yet no update since "Payment Received." Estimated dispatch date and delivery date say June 21 and June 23 but I haven't received any update to my online order.
[OnePlus 5 Guides, News, & Discussion] white43:
Same. Hasn't departed Leipzig at 3.26am, so I can't see it getting to the UK for delivery today. Now I seem to recall this happening before when I bought the 3 or 3T. I thought there was no way it would get to me but it did, so fingers crossed.
[OnePlus 5 Guides, News, & Discussion] demitrix:
Still processing here. Fedex site shows nothing. Looks like I'll be missing the 26th delivery time frame too.
[OnePlus 5 Guides, News, & Discussion] L22EEW:
My order still shows as being processed.

Tried to cancel order 2 days ago, but was told "that order has been processed to warehouse"

Option to cancel is clearly visible, as mentioned in the chat - but unable to cancel

View attachment 4190752

I have an estimated despatch date of TODAY
[OnePlus 5 Guides, News, & Discussion] deucalion0:
So my phone arrived at Amsterdam at 3:50. This is the really nerve racking bit, will it make it to my house? My OP3 last year went missing, the delivery driver apparently took it. It was a nightmare as took about 3 weeks to resolve. Fingers crossed for today.
[OnePlus 5 Guides, News, & Discussion] msn0005:
With delivery courier :victory:
[OnePlus 5 Guides, News, & Discussion] sjs87:
FedEx tracking says 6-26 also for me in Florida.
[OnePlus 5 Guides, News, & Discussion] TechnoIce:
Mine arrived around 3:30pm (8 hours ago). :D
[OnePlus 5 Guides, News, & Discussion] euler74:
Mine says "shipped" on OnePlus website, but FedEx tracking still shows "Shipping Label Created". Looks like FedEx didn't pick up my package today :( Shipping from CA to AZ, FedEx shows delivery by 6/26. If it is 2 day priority, it may not make it on 6/26. Anybody else annoyed with the "pseudo-VIP" pre-order treatment?
[OnePlus 5 Guides, News, & Discussion] hatyrei:
I'm so pissed after I checked my tracking and it says eta is June 26th. Priority my Ass! It will be my first 1+5 phone. This sucks! Ordered on June 20th after they revealed the code.
[OnePlus 5 Guides, News, & Discussion] S7EN:
The same here, DHL didn't picked up my phone from poland. I live in Leipzig, so i steal some op5 from those, which phone should be shipped to the uk and stuck at Leipzig airport ?
[OnePlus 5 Guides, News, & Discussion] nadejo:
shippment information recieved Thursday, June 22, at 09:00 am

Its 23. 06:00am now and nothing changed yet. no mail from oneplus or any change of the dhl status. wtf is going on there

---------- Post added at 05:50 ---------- Previous post was at 05:49 ----------

same here
[OnePlus 5 Guides, News, & Discussion] mannyb:
I'm in the exact same spot, estimated dispatch on 21st, delivery on 23rd, but still stuck on "Processing" and no tracking number yet because the system shows it's not dispatched yet but OnePlus insists that it will be delivered on Friday the 23rd.

Really effing annoying, because I won't be home on Friday through Sunday and I will have to ask a friend to pick the package up so that it does not just sit by the front door for three days. But since I don't have a tracking number I cannot check whether the package has been delivered or not so I can't tell my friend when to go pick it up. It's a 30 minute drive for him so I don't want to send him over there several times simply because I never got a tracking number.

OnePlus are awful at customer service. I like an underdog as much as the next guy but amateur **** like this does not fly.
[OnePlus 5 Guides, News, & Discussion] itu45:
just got my op5 today here at NY, awesome!!!11
[OnePlus 5 Guides, News, & Discussion] sille:
And its still processing ...
[OnePlus 5 Guides, News, & Discussion] asusm930:
Hey can you upload the camera APK from the system/priv-app folder? Trying to see if it can be used on other phones
[OnePlus 5 Guides, News, & Discussion] lou2s:
Albeit it said est. arrival time be 27th Jun. It just arrived at my door! :victory:
[OnePlus 5 Guides, News, & Discussion] dccoh:
Lame and Late

I'm in the same boat as you. Ordered on the 20th at the tail end of the Live Event. Originally it stated that it would ship on the 21st, and get in my hands on the 23rd. I thought "Sweet, it will be here for my to tinker with at my bday party on Sunday"

Nope. I was notified that it shipped today, and I wont get it till Monday June 26th. I'm happy that I'll be getting it, but not happy that the original time frame wasn't kept, or that even Saturday wasn't an option. Oh well. Looking forward to Monday. It's my first OnePlus phone.
[OnePlus 5 Guides, News, & Discussion] Ady1976:
Well it's arrived at east midlands, about 1hr 30 from me so there's still a good chance it will come today, it must have been air freight as the other guy said. All is not lost, i trust dhl.
[OnePlus 5 Guides, News, & Discussion] KamilKiri:
You guys have problem that phone stuck at airport from Poland? :D So imagine that my phone is travelling from Poland to...POLAND! And I expecting to receive it TODAY but...

And that's all...I'm getting nervous because if not today...then at Monday...and that's 3 days more to wait. :<
[OnePlus 5 Guides, News, & Discussion] S7EN:
I hope this is all a failure of scanning the parcels :(
[OnePlus 5 Guides, News, & Discussion] Lt.Tealc:
Still reads processing, Fedex shows a label was created to be delivered the 27th.. ordered 20 min after the event. originally supposed to be 23rd...........

Location Seattle US
[OnePlus 5 Guides, News, & Discussion] S7EN:
Lol, that sucks
[OnePlus 5 Guides, News, & Discussion] 954wrecker:
I'm pretty sure at this point they threw out the time the order was placed and just started shipping randomly. It almost feels like they started shipping based on distance and gave priority to ship the farthest from LA first
[OnePlus 5 Guides, News, & Discussion] SamuelBegui:
Same. :confused:
[OnePlus 5 Guides, News, & Discussion] panart:
I ordered OP5 and Silicone Case (the only one that was in stock) on 21 June, with estimated dispatch 22 June and it still shows as processing.

I contacted OP about the status of my order and to complain about accessories availability during Early Drop.

This is their response:

"I understand that you're excited to enjoy the OnePlus 5. Due to the increasingly large number of orders being made at a time, there are slight delays when it comes to updates you're seeing on your OnePlus.net account.

I looked into the order number you've provided and found that it's currently being processed which will take about 24 hours for dispatch and 1-3 business days for shipping.

The good news is that once your order is shipped, you'll receive an email with the tracking number so I recommend staying active on your email checking junk or spam folders. You can also check your OnePlus.net account under My Orders.

Also, due to the high demand of accessories offered together with OnePlus 5 most of it got sold out. Nonetheless, we appreciate your feedback and we will take this as we plan improvements for the future."
[OnePlus 5 Guides, News, & Discussion] sille:
then why the hell cant they ship it seperately...

received a mail:
[OnePlus 5 Guides, News, & Discussion] nadejo:
my device is stuck in polland since 24 hours. i hope there is still a chance to get it today.

The status on oneplus net is shipped out
[OnePlus 5 Guides, News, & Discussion] Hunkman:
Delivered. Bought it from Amazon India.
[OnePlus 5 Guides, News, & Discussion] stalecheetos:
Yep... I'm in Seattle also. Ordered before the launch had fully completed. Order says delivery tomorrow but is still in processing status and FedEx has nothing but other items headed my way right now... It is unfortunate. I really want to like this phone but launch was somewhat of a let down. I'm really tempted to do the Samsung S8/S8+ BOGO Tmobile deal instead and return the OP5 (not because of the shipping delay, but it's not helping anything). I'm just not sure I can go back to Samsung after Nexus 5, Nexus 6, and the OP3T.
[OnePlus 5 Guides, News, & Discussion] white43:
Did yours go from Leipzig to East Midlands last night?

Mine still shows at Leipzig!
[OnePlus 5 Guides, News, & Discussion] rav101:
Yes mine went to East Midlands last night, went to a sorting office, got processed and has now left the sorting office.
[OnePlus 5 Guides, News, & Discussion] white43:
Hoping....mine is either arrived in London or Southampton....
[OnePlus 5 Guides, News, & Discussion] rav101:
Good luck buddy, it could also be down to timing of when the flight will go out. My DHL page never fluctuated from 23rd delivery so if yours still says it then have faith :good:
[OnePlus 5 Guides, News, & Discussion] Ady1976:
Yes it did, it's now at my local depot ready for delivery, hmm weird, i would phone them and ask is it still in germany.
[OnePlus 5 Guides, News, & Discussion] S7EN:
My status updated. It is sorted now in poland and the estimated delivery Date is monday. This sucks!

Destination is Leipzig Germany
[OnePlus 5 Guides, News, & Discussion] Guitarfreak26:
Mine says processed at East Midlands still. I live in birmingham it's only down the road lol
[OnePlus 5 Guides, News, & Discussion] nadejo:
june 22 : Shipment picked up	SZCZECIN - POLAND	09:00

june 23 : Processed at SZCZECIN - POLAND	SZCZECIN - POLAND	08:20

Wow it really took 24 for hours for dhl for the next step and the location didnt even change

now i wonder how long it takes to arrive in stuttgart germany. or what the next step will be

packagetrackr says : it is scheduled for Monday 2017.6.26. rly?

DHL com says

Estimated Delivery:

Monday, June 26, 2017

By End of Day

this is really bad. And makes the early drop pointless
[OnePlus 5 Guides, News, & Discussion] miodzicho:
Same for me. Monday. Just sorted in Poland, destination Munich. Indeed, early drop was pointless for me.
[OnePlus 5 Guides, News, & Discussion] nadejo:
ill contact live support now and tell them that its really unfair. that people recieve thair phones much earlier even if they bought it one day later. i ordered mine right after the live show.
[OnePlus 5 Guides, News, & Discussion] qasq:
I am living on that info from yesterday :

(...)

(11:22:02) ME: Jeff, this is nice pre-made message you gave me there, but than again, can you read my questions and answer them :) ?

(11:22:20)	ME: I'll be in your debt.

(11:24:26)OP5: I understand about it, what I'm trying to say is there is still a possibility that your order will be delivered tomorrow.

(11:25:30)	ME: So you're confirming, that it's possible, that while I haven't got "Shipped" or "Completed" or "Processed" or whatever next status normally is, that it's still possible that my package is on the way, and I will get it

tommorow?

(11:25:35)	ME: How likely is it?

(11:27:09)	OP5: Yes, that is still possible that you will get your package tomorrow.