yashsingh1/xdaforums huggingface dataset:
[OnePlus 5 Guides, News, & Discussion] Ankit Kabeer:
They outright denied this problem and called it normal. I think many users will shut up if OnePlus owned their mistake and told that they will try to fix it up.

On the other note , I am not bothered by the jelly effect and I rarely notice it like 4 or 5 times a day

But my device had this vibration/mild shock issue for which a replacement is coming.
[OnePlus 5 Guides, News, & Discussion] jvidia:
Do you have one OP5?
[OnePlus 5 Guides, News, & Discussion] setheleh:
Does it really matter ? High high period. Matter is will we get an proper statemant and hopefully a fix or send it back ?

Mi-4c cihazımdan Tapatalk kullanılarak gönderildi
[OnePlus 5 Guides, News, & Discussion] madnav:
He won't see the irony of it :silly:
[OnePlus 5 Guides, News, & Discussion] rouyal:
I see it. It's not when you flick the scrolling hard (that's not how the jello works), it's when you scroll normally like you are reading an article or scrolling through a feed. Most noticable at the top half of screen.
[OnePlus 5 Guides, News, & Discussion] jvidia:
Yep! And unfortunately its here to stay.

OP will not fix this for sure. I'm losing hope they do something because it simply can't be done because it's a hardware level problem.
[OnePlus 5 Guides, News, & Discussion] worldsoutro:
OP will fix it!! You just have to buy the 5t
[OnePlus 5 Guides, News, & Discussion] ddalex:
I've noticed something in the kernel DTSi files, maybe a kernel developer can try this on:

https://xdaforums.com/oneplus-5/help/jelly-scrolling-kernel-test-t3631232
[OnePlus 5 Guides, News, & Discussion] jvidia:
I hope you are right because I really want to buy it again!

I love it and there is no alternative atm in the market for a Snap 835+Amoled+Front Finger Scanner+Audio jack!
[OnePlus 5 Guides, News, & Discussion] setheleh:
I hope someone try it and prove that its a software issue so less time left for RMA

Mi-4c cihazımdan Tapatalk kullanılarak gönderildi
[OnePlus 5 Guides, News, & Discussion] DespairFactor:
I released R11 as a test, but I don't think it matters with this flag.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
Deal... I'll use the 5 till the 5t comes out than I'll sell the 5 to buy the 5t. But I am not skipping the 5. That's all I know, it's about to be crackin in the dev section
[OnePlus 5 Guides, News, & Discussion] ddalex:
Can you please enable, recompile, and test :)
[OnePlus 5 Guides, News, & Discussion] _MartyMan_:
Just tried it. You thought right, the jelly effect is still there for me :/
[OnePlus 5 Guides, News, & Discussion] Astur_Torque:
What problem?? its "normal" :p

A Help support confess that they are perfectly aware of theproblem, but they are force to say that answer

In a Telegram group in spanish:

"Hablando con uno del soporte de OnePlus por el chat para preguntarle lo de la devolución, le pregunte también si se sabía algo del efecto jello de la pantalla y me ha dicho el mensaje ese de que no es un problema y que es un efecto natural. Le he contestado que es una pena que digan eso cuando no es natural para nada y me contestó que ya lo sabía pero que es lo que tenían indicado que tenían que decir"
[OnePlus 5 Guides, News, & Discussion] robertogl:
Yes.

Inviato dal mio ONEPLUS A5000 utilizzando Tapatalk
[OnePlus 5 Guides, News, & Discussion] tragique:
I have to admit that as much as I dislike how OP has been acting lately, and if you ignore the jelly effect, this phone was really something. It's really a shame it turned out this way. I'm about to send it off for its RMA either today or tomorrow, but when I use it I still love it. The only thing wrong with it for me is the jelly. Even the camera is pretty good, I find.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
Mine is jelly free & I really liking it so just hang in there till your phone gets fixed, this phone is worth the wait
[OnePlus 5 Guides, News, & Discussion] _MartyMan_:
Yes! This phone is PERFECT for me, except this jelly effect. :( And because of this annoying "little" issue, i'm going to RMA it, and wait to get back the device which i already had.... :/

Also, i wonder, they said it's natural thing, then why the hell all other phones in the universe haven't got this issue? Even all of their phones (except this) have zero jelly effect....
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
Im on the xxx rom but I tried to replicate jelly & couldn't so I don't know, I like this phone so much I would of ordered a slate Grey like 5 days ago & returned defective op5 & went from there. I think the sLatE Grey is hard
[OnePlus 5 Guides, News, & Discussion] jemeljsh:
Its a sad sad situation (like in that song by Blue) considering how ****ing dope the phone is..

[IMG="doge"]https://dl.xda-developers.com/4/2/0/0/6/7/7/IMG_0097.jpg?key=_wAR_hRkPz3uOxGDY4QXgw&ts=1499106832[/IMG]
[OnePlus 5 Guides, News, & Discussion] tragique:
A small part of me wants to keep the phone even with the jelly effect... Man, it's a hard call. This phone is really a work of art beside this issue. I love everything about it. It's crazy fast, the camera is more than good enough for me, the display looks beautiful, it's going to have one of the best ROM communities around, it feels like a continuation of the Nexus line of phones... Why couldn't they just get this right and save us the headaches??

No other phone is going to come close to this, price-wise and ROM community-wise.
[OnePlus 5 Guides, News, & Discussion] setheleh:
You are right i am in the same condition here one of my good friend and collague bought it for me and hell yeah hard to decide. But there is a big but this thing always be in our minds... İ ask my friend to buy a mi phone at least no hw issues...

Mi-4c cihazımdan Tapatalk kullanılarak gönderildi
[OnePlus 5 Guides, News, & Discussion] Caleidoscopio:
I've bought my One plus 5 and I've received it today. I see the jelly effect but it doesn't bother me that much, I don't know why there is so much hate about that. I can understand that you won't expect this kind of thing if you buy a 560€ phone, but I'm sure that they will fix it. This phone is amazing guys
[OnePlus 5 Guides, News, & Discussion] socali:
I really didn't want to return, but my eyes could not handle the scrolling stutter in Firefox and the jelly scrolling in Chrome.. I hope they'll release an updated version with kinks fixed.
[OnePlus 5 Guides, News, & Discussion] _MartyMan_:
Agree. I'm afraid of getting the same effect on the replacement also... Nightmares! :D
[OnePlus 5 Guides, News, & Discussion] tragique:
See things on the bright side: that scrolling stutter in firefox hides the jelly effect!
[OnePlus 5 Guides, News, & Discussion] fracman:
I think I've changed my mind. My jelly effect is minimal. Was gonna return but would be without a device. I'll buy pixel 2 when it comes out anyway. So in my case the dev support on this phone will outweigh a minor jelly effect. That's the only issue with mine.
[OnePlus 5 Guides, News, & Discussion] Astur_Torque:
Definitly there's no solution by software

https://www.neowin.net/news/teardowns-reveal-why-oneplus-inverted-the-display-of-the-oneplus-5
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
No new info there, we still await oneplus comments.

As oppo r7 has the same screen config without the bug there is hope.
[OnePlus 5 Guides, News, & Discussion] Astur_Torque:
It seems that Oneplus is avoiding the problem instead facing it...

Enviado desde mi LG-H815 mediante Tapatalk
[OnePlus 5 Guides, News, & Discussion] emilrune:
But not mounted upside down right?
[OnePlus 5 Guides, News, & Discussion] B3501:
One Plus have already commented, they said it was normal. That's it, can or will be done.
[OnePlus 5 Guides, News, & Discussion] djsubterrain:
Well, one mystery is solved, why was the screen inverted?

Apparently it was to satisfy Carl's iPhone envy...

Copying the iPhone is what caused the serious OnePlus 5 screen issue
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
Mounted as on the op5
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
Naw I read on Android authority that more company's do this than they thought and it's kinda common
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
No, it was an customer service reply, they never know anything. We await an oneplus tech reply.
[OnePlus 5 Guides, News, & Discussion] tragique:
They are masters at sweeping things under the rug.
[OnePlus 5 Guides, News, & Discussion] djsubterrain:
Yeah, good luck with that. Never gonna happen. OnePlus strung along an entire section of their customer base for a year with the OnePlus 2 supposed Nougat update which was promised and never actually made any announcement and ignored the constant barrage of confirmation requests on their own forums for a year.
[OnePlus 5 Guides, News, & Discussion] Ady1976:
Is it balls common, I've never had an upside down screen on any phone I've owned.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
It's more common than Android authority thought is what I took from the article
[OnePlus 5 Guides, News, & Discussion] tragique:
What are other phones that have a definite jelly effect when used normally?
[OnePlus 5 Guides, News, & Discussion] Ady1976:
Some articles are full of ****, again I've never owned a phone that doesn't scroll smoothly, back to the htc one x that i can remember.
[OnePlus 5 Guides, News, & Discussion] Astur_Torque:
Bad idea with geeks like us

Enviado desde mi LG-H815 mediante Tapatalk
[OnePlus 5 Guides, News, & Discussion] ZakooZ:
As I've already explained only the Oppo R5 packs the dtsi files that include the flipped screen, not the R7

And if you want proof...

14005/msm8939-mtp.dtsi includes dsi-panel-samsung_ams520bq04_s6e3fa2x01_1080p_cmd.dtsi

msm8939-mtp-14005.dts includes 14005/msm8939-mtp.dtsi

CONFIG_MACH_14005 includes msm8939-mtp-14005.dts

lineageos_r5_defconfig defines CONFIG_MACH_14005

Just because things are in the kernel source it doesn't mean they get included, the vast majority of the source code isn't compiled
[OnePlus 5 Guides, News, & Discussion] emilrune:
Well this is a cluster**** if I ever saw one. OP should do themselves a favour and provide an update on this issue. They so much want to be regarded as the techie fan favorite, time to own up to that image.
[OnePlus 5 Guides, News, & Discussion] Big Boy Marky:
Hello all,

I noticed that my original video showing no jello was terribly demonstrated. I've uploaded a new one.

[YOUTUBE]https://www.youtube.com/watch?v=jueJzNTWGfo[/YOUTUBE]

In case embedding doesn't work again: https://www.youtube.com/watch?v=jueJzNTWGfo
[OnePlus 5 Guides, News, & Discussion] Ankit Kabeer:
Same here, Amazon is going to replace my current OnePlus 5 but I'm afraid that I'll get a unit with jelly effect which will be worse than my current one.

---------- Post added at 02:51 AM ---------- Previous post was at 02:46 AM ----------

Yes I see that jelly

---------- Post added at 02:53 AM ---------- Previous post was at 02:51 AM ----------

So what do you guys think with all the videos of people saying that they don't have but end up someone telling them that they have have it.

Are all the OnePlus 5 affected with this Jelly.

Or there are two types of OnePlus 5 one with jelly and other one without
[OnePlus 5 Guides, News, & Discussion] oo0keba0oo:
I am pretty sure that 100% OP5 have jelly effect. Just some people do not notice it, just need to move your finger in a specific speed then you can see the jelly. The video above, that guy move a bit slow so it is not easy to notice.

I strongly suggest people who have not see "jelly" to forget about this issue. Because once you noticed it, you may not be able to continue ignore this issue.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
I've done slow fast medium I can't see
[OnePlus 5 Guides, News, & Discussion] DesertVelo:
Just be thankful that you are not affected. I am sending mine back, becoming nauseous scrolling on the device. Stay cool in Vegas 702.…

Sent from the singletrack...
[OnePlus 5 Guides, News, & Discussion] mikelsantanen:
I think you guys are overreacting to the issue!

I do noticed some jelly effect, but i think it looks nice... gives more the sense of motion :)
[OnePlus 5 Guides, News, & Discussion] setheleh:
Serious ?

Mi-4c cihazımdan Tapatalk kullanılarak gönderildi
[OnePlus 5 Guides, News, & Discussion] mikelsantanen:
Yap
[OnePlus 5 Guides, News, & Discussion] BoboBrazil:
Yes, everyone should ignore a design flaw in a phone and let the company get away with it because it doesn't bother a few people that much.
[OnePlus 5 Guides, News, & Discussion] B3501:
All of this to fit in a camera that isn't even any good.

---------- Post added at 07:52 AM ---------- Previous post was at 07:51 AM ----------

They're all affected. The screen is upside down in every phone, it's the phones design.
[OnePlus 5 Guides, News, & Discussion] setheleh:
Hell yeah what a pitty...

Mi-4c cihazımdan Tapatalk kullanılarak gönderildi
[OnePlus 5 Guides, News, & Discussion] jvidia:
Yea ... they f*ked the screen to put a xhit of a camera that at medium light takes noisy photos!

In 2017 this is in-comprehensive!

EDIT:

Another nail in the OP5??? : http://pocketnow.com/2017/07/03/oneplus-5-upside-down-audio

:eek:
[OnePlus 5 Guides, News, & Discussion] suraj.das:
Okay guys. So I just might get a refund. Which phone should I go for?

Amoled, big screen, price in the same range as op5.

Any ideas?
[OnePlus 5 Guides, News, & Discussion] jvidia:
There isn't any atm :crying:

I'm in the same boat as you .... I'm phone-less atm as you can see in my signature.
[OnePlus 5 Guides, News, & Discussion] mikelsantanen:
What a telenovela you guys are creating...
[OnePlus 5 Guides, News, & Discussion] B3501:
Lol, the audio is upside down now?! What a massive mistake from OP, completely amateur! Total failure of a phone.
[OnePlus 5 Guides, News, & Discussion] jvidia:
Seems OP3 and OP3T has it too :eek:
[OnePlus 5 Guides, News, & Discussion] B3501:
Unbelievable!
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
Sent my op5 back, if an fix for the jelly scroll shows up i will get one again :)
[OnePlus 5 Guides, News, & Discussion] jvidia:
It should be fixed easily by software.
[OnePlus 5 Guides, News, & Discussion] jemeljsh:
:laugh: this thread is going nuts :laugh:
[OnePlus 5 Guides, News, & Discussion] unrated87:
I don't have that jelly effect on my phone. The thing is that I'm really concerned about the future custom Rom development because of this failure.
[OnePlus 5 Guides, News, & Discussion] jvidia:
noticing <> having :good:
[OnePlus 5 Guides, News, & Discussion] jemeljsh:
Do you see any jello here?

https://www.youtube.com/watch?v=sdmDZm-8K8E&feature=youtu.be

^^^

change quality to 720p/1080p or max available..
[OnePlus 5 Guides, News, & Discussion] unrated87:
I'm seeing nothing special there. Probably a small delay on the left.
[OnePlus 5 Guides, News, & Discussion] nadejo:
People really shouldnt complain about the jelly thing or the camera. There is nothing wrong. That slightly jelly is much worse on the note 4. But its inverted and our minds adapted to it because it was like that on all phones.

The camera is amazing. People cant believe how amazing my photos are.

If you were a professional photographer you would understand.
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
Its nothing natural about an faulty device, an screen that don't react according to your input is naturally faulty.
[OnePlus 5 Guides, News, & Discussion] jyuthimk:
Its showing on oneplus 3 too... while rotating phone !!!!

i am currently using oneplus3 and bought oneplus 5 yesterday, and it showing the jelly issue,

I tested my oneplus 3 display by rotating phone.. and found an interesting thing, .................... it also showing the same effect !!!!

that means this effect is surely because of the orientation change and it is not going to harm your phone in any way as I have using my oneplus 3 almost a year
[OnePlus 5 Guides, News, & Discussion] alan sh:
Well, I still can't see it.

I've got BlackPlayer loaded with a few thousand audio files. Scrolling through those is silky smooth. But scrolling down using Firefox on an Amazon page is a bit stuttery. So, maybe try a different app and see if you still get the same effect?

Alan

---------- Post added at 01:14 PM ---------- Previous post was at 01:14 PM ----------

Well, I still can't see it.

I've got BlackPlayer loaded with a few thousand audio files. Scrolling through those is silky smooth. But scrolling down using Firefox on an Amazon page is a bit stuttery. So, maybe try a different app and see if you still get the same effect?

Alan
[OnePlus 5 Guides, News, & Discussion] _MartyMan_:
Okay, today i requested a replacement, i won't wait further. I hope the new device won't be affected by this issue. :/

---------- Post added at 02:47 PM ---------- Previous post was at 02:46 PM ----------

Try it with Twitter.
[OnePlus 5 Guides, News, & Discussion] jvidia:
UPS just passed by and took my OP5 back.

Sad day.... :(
[OnePlus 5 Guides, News, & Discussion] panhansx:
No, dont try it with twitter. Better tapatalk!

Twitter has a navigationbar which hides and shows when scrolling in a specific direction. This hiding animation let you see that problem on every phone. Even an unusual fluit movement can cause that effect. (Take a pencil between two fingers and shake it softly)

Scroll like you did it every day and then rate it!

Gesendet von meinem ONEPLUS A5000 mit Tapatalk
[OnePlus 5 Guides, News, & Discussion] alan sh:
I'm not on twitter and I don't have tapatalk. I can only go with what I use and that works OK.
[OnePlus 5 Guides, News, & Discussion] jvidia:
Try Chrome + Amazon website, it's an image rich environment.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
I can't see I made a video how do I upload it

---------- Post added at 02:29 PM ---------- Previous post was at 02:28 PM ----------

Never mind I'm sure your not in the mood to help me upload a video since your phoneless. Would you consider the sLatE Grey one?
[OnePlus 5 Guides, News, & Discussion] casual_kikoo:
Think about the next OnePlus 5 you will buy from next batch, and you will make people jealous because they will still have the Jelly Effect on their phone :)

I'm doing the same, not a bad day, I just got my back in case OnePlus take more time than the RMA period to fix their screen.
[OnePlus 5 Guides, News, & Discussion] emilrune:
This thread is off the f*cking rails. It is ( = has become) useless.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
https://www.androidheadlines.com/2017/07/banggood-sponsored-promo-oneplus-5-discount.html

This article says they have oneplus on sale
[OnePlus 5 Guides, News, & Discussion] jvidia:
Why do you say that?
[OnePlus 5 Guides, News, & Discussion] suraj.das:
Just confirmed with Amazon India, and I will be getting a refund soon. They are going to pickup the device tomorrow.

Such a relief.

After using the op2 for 2 years, I cant gamble on op5.
[OnePlus 5 Guides, News, & Discussion] emilrune:
Observe the nonsense discussion of the last 10-15 pages? Nothing new to add, and OP aren't talking so posts amount to Youtube "can you see my jello?!" videos, random chatlogs from OP customer service, and borderline trolling.
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
That not trolling, the discussion here is clearly relevant. Your posts is not.
[OnePlus 5 Guides, News, & Discussion] suraj.das:
Yes basically theres nothing we can do about it. Either return it or live with it. We are just sharing thoughts here. I dont think its nonsense. What oneplus is doing is nonsense.
[OnePlus 5 Guides, News, & Discussion] emilrune:
Yup Super relevant stuff, knowing which of you are doing the RMA etc.:D
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
So skip those posts?
[OnePlus 5 Guides, News, & Discussion] B3501:
It's certainly turned to nonsense now, posts complaining of people complaining! Users are upset at the junk phone they've been sold, let them vent.
[OnePlus 5 Guides, News, & Discussion] jvidia:
OK ... so why are you posting here?
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
How I'm thanking the Gods for sending us Banggood, acting as his angel and selling us a $480 device for $495 AFTER discount.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
LOL my bad
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
Is it so that the latest deliveries of OP5 have less of the Jelly and other issues?
[OnePlus 5 Guides, News, & Discussion] B3501:
No, there all designed the same way with the screen upside down. There's no good or bad batches, they're all the same!
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
But I can't see jelly I have tried, so all phones can't be the same cause some jelly is more obvious than others, I know that by looking at videos that were posted and I can't recreate any if the videos. I literally can not see jelly, I have been trying for days,.
[OnePlus 5 Guides, News, & Discussion] KornY10:
I think there will be no fix. UPS picked Up my Phone and im in contact with Support. Here is the answer from them.

"We will need to wait for them to finish the inspection and once it passed, another 3 business days for refund process to commence. Also, we already have an update about the Jelly effect of the OnePlus 5. The OnePlus 5 uses the same level of high-quality components as all OnePlus devices, including the AMOLED display. We've received feedback from a small number of users saying that at times they notice a subtle visual effect when scrolling. This is natural and there's no variance in screens between devices.

Should there be anything else, don't hesitate to let us know.

Best regards,

Xxx"
[OnePlus 5 Guides, News, & Discussion] jvidia:
It seems so ... no fix at least officially :(
[OnePlus 5 Guides, News, & Discussion] B3501:
Videos don't show it properly. Don't rely on videos. The jello effect is coming from the screen being upside down which they all are.
[OnePlus 5 Guides, News, & Discussion] tragique:
Even for people keeping the device, will there be any dev community left for this phone? That's one thing you should consider even if you aren't affected.
[OnePlus 5 Guides, News, & Discussion] jvidia:
That and the price drop on the 2nd hand market!
[OnePlus 5 Guides, News, & Discussion] tragique:
BTW, does anyone know if they refund the taxes when you RMA? I'm in Canada so I had to pay a fair share of taxes on mine (through the OP website, it was added to the total price). I'm guessing they do, but you never know with OP...
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
I'm thinking something else too. I loved the phone otherwise so much that I'm willing to wait for their next device. However, the price for that one will be the deciding factor for me. I'm not willing to go over $550 for their next device, considering the S8 is effectively selling for $524 on Best Buy after a $200 gift card and the G6 is available for less than $500.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
I meant I tried to create a video to show how I tested my phone but couldn't upload it, I did a grip of scroll videos, how can I upload em?
[OnePlus 5 Guides, News, & Discussion] jvidia:
Put on youtube ;)
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
Answer from oneplus:

"Thank you for contacting OnePlus. This is Jin, an RRR (Return, Replacement, and Repair) Specialist, and I'll be glad to assist you with your concern today. We have received your RMA request about your OnePlus 5.

The OnePlus 5 uses the same level of high-quality components as all OnePlus devices, including the AMOLED display. We've received feedback from a small number of users saying that at times they notice a subtle visual effect when scrolling. This is natural and there's no variance in screens between devices. The screen so called jelly effect is caused by the user' eyes persistence of vision (visual staying phenomenon or duration of vision) and it could be related to the different screen material, different users' screen touch direction, or different screen contrast settings，so that different performance on different screen. It is not OnePlus 5 screen quality issue or screen special effect, but just a normal and natural physical phenomenon.

But if you want to return the phone please let us know.

Sincerely,

Jin"

This seems to be oneplus official statement, so lets hope for a 5T soon