yashsingh1/xdaforums huggingface dataset:
[OnePlus 5 Guides, News, & Discussion] reffu:
Ordered mine shortly after the end of the Stream. Mine still says processing, with estimated dispatch of yesterday (June 21st) and estimated delivery of tomorrow (June 23rd). I've checked Fedex, UPS, and USPS and none of them have any shipping info coming to my location yet (Eastern Pennsylvania). If it's relevant, I also ordered the car Dash charger and cable.

I'm really hoping it comes tomorrow, as I'll be away this weekend and don't want it sitting out for several days.
[OnePlus 5 Guides, News, & Discussion] j0ff:
ordered @ 17:55 BST (UK) on the day. Just had text from DHL saying delivery by 26th, but Oneplus website still says the 23rd and "processing" :(

Shame i wont be able to play with it over the weekend :(
[OnePlus 5 Guides, News, & Discussion] FUEL_13:
The shipping info shows weekeday delivery, so if it doesn't come tomorrow it won't come till Monday.
[OnePlus 5 Guides, News, & Discussion] Stefan McSleaze:
ordered my OP5 one hour after the presentation....tried several times without getting the additional and halfpriced welcome bundle. Finaly got it and placed order.

Now tracking tells the 23th as delivering day to germany and it started in Poland....surprise...lol

tapatalked...
[OnePlus 5 Guides, News, & Discussion] reffu:
Thanks. that's good to know, At least if it's not here tomorrow, I won't have to worry about it sitting out.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
I got you ! forward the delivery to me and I'll hold the oneplus 5 for you
[OnePlus 5 Guides, News, & Discussion] mikev190:
I ordered 2x 8gb version within hours of them going for sale. Still says processing, even though today is meant to be shipping day.

I'm really disappointed, would be grateful just to have a tracking number at least
[OnePlus 5 Guides, News, & Discussion] croques:
Unboxing

https://mega.nz/#!pxQwECrI!2AwJl12WdVsC1cuwe1HMOZIPkJCnQVabm8fooQQVHAg

https://mega.nz/#!AtIk3CyK!VMoU5qT7Y8GpmQRnHU4lZbtW1D7R7WghvuiBxA5ANq4

https://mega.nz/#!1oRSBJBA!2sG8gM4h2eV4d4_c-1249zR23JLsQImSQ7n6USjdJxY

https://mega.nz/#!poAVzJzb!b7iTil4t8WYQOS7OraM_dLZAY64he7TfgaHev04HdgM

https://mega.nz/#!V1JTCbLT!xo9WR_oJHgn_BrTpMX_i54wMwJjbFRTVa3N1Jp6Y0Mc

https://mega.nz/#!M04xHTTS!4Br4ozL0C36vm0ZyjsUiC4JCKPajXvTwxXCBlt4N8eU
[OnePlus 5 Guides, News, & Discussion] casual_kikoo:
Same here.

Ordered one OnePlus 5 + Welcome Bundle kit, still processing.

By the way, "Processing" usually means the phone is still in OnePlus' hands, so this is "normal" if you still don't have tracking number.

But I agree with you, this is really disappointed.
[OnePlus 5 Guides, News, & Discussion] Anda006:
So...ordered a few minutes after the presentation, 21th was supposed to be the shipping day with delivery on the 23rd. Just got a text from DHL, they expect to deliver on Monday (26th). Package is still in Szczecin.

Under "My orders" it still says it's processing. Obviously out of sync with the delivery network and it will be a few days later than expected but it's on the way! :)
[OnePlus 5 Guides, News, & Discussion] stooyleown:
same **** here. I'm in philly and got processing the whole damn time.
[OnePlus 5 Guides, News, & Discussion] tobby88:
Look for the shipping partners (DHL, FedEx, ...). Mine is still saying "processing" at the Oneplus-Homepage, while DHL says that the parcel has been shipped with them already 7 hours ago and it already departed the sorting facility in Poland 1 hour ago.
[OnePlus 5 Guides, News, & Discussion] RebelUA:
Accessories are back in stock.
[OnePlus 5 Guides, News, & Discussion] Nexus5-32GB:
can someone tell me where do i find tracking number??? my order still saying processing, but some people say they got their tracking number from receipt... i cannot find anything there. The package should be delivered by DHL from Poland as I live in Czech Republic I guess.
[OnePlus 5 Guides, News, & Discussion] geoff5093:
Did you order just the phone? I'm wondering if for the US buyers, those who ordered accessories are experiencing longer delays.
[OnePlus 5 Guides, News, & Discussion] casual_kikoo:
Which number should you use ? The one starting by OPS[...] ?

---------- Post added at 17:33 ---------- Previous post was at 17:31 ----------

Might be possible. I know two people whom ordered the OnePlus 5 without bundle, their phones are already delivered / shipped.

I ordered the phone with a bundle, still "Processing".

Live in France by the way.
[OnePlus 5 Guides, News, & Discussion] yubimusubi:
That's the shipper's reference number... Depending on courier you may (DHL) or may not be able to look it up by that. I don't think it works for FedEx...
[OnePlus 5 Guides, News, & Discussion] FUEL_13:
I ordered before the event was over, phone only in the US, still processing. Showing Estimated dispatch 6/21 still.
[OnePlus 5 Guides, News, & Discussion] tobby88:
Yip, The OPS-number including the "OPS":
[OnePlus 5 Guides, News, & Discussion] radeon962:
Im in Michigan and ordered the 8/128 with no accessories and mine is still processing. It shows FedEx as the shipper on my receipt but no change in status since my original purchase right after the launch event.

My order time on my receipt is noted as (placed on June 20, 2017 5:50:52 PM BST) which would be 12:50 PM EST.
[OnePlus 5 Guides, News, & Discussion] herwarth:
How can you track without a tracking number?
[OnePlus 5 Guides, News, & Discussion] FUEL_13:
That is crazy, I ordered an 8GB during the event and it is still processing. was supposed to ship yesterday, but still hasn't
[OnePlus 5 Guides, News, & Discussion] pmicho:
Phone received within 24 hours

Ordered mine Tuesday, got it less then 24 hours later. Great Phone!
[OnePlus 5 Guides, News, & Discussion] tmicrd68:
Same thing as you (8/128 no accessories). Ordered 1 hour 4 seconds before you (Jun 20, 2017 04:50:48 PM BST) and still in limbo. I'm in California.
[OnePlus 5 Guides, News, & Discussion] NeutralKaon:
I ordered mine about 30 minutes after launch, and it arrived today. A welcome replacement for my OPO. If only the data transfer worked...
[OnePlus 5 Guides, News, & Discussion] pernaculos:
Mine just shipped out 17:20 London time zone and I made the order just 30m. after code release in live event. But unfortunately still no op mail or tracking number and I just end trying the method explain here with op order number in DHL and no results for me.
[OnePlus 5 Guides, News, & Discussion] geoff5093:
Glad it's not just me, sucks we might not get it in time though :(
[OnePlus 5 Guides, News, & Discussion] lou2s:
Patiently waiting with my strong OPO...
[OnePlus 5 Guides, News, & Discussion] pmicho:
Strange. Got it in Montreal Yesterday...shipped from California.
[OnePlus 5 Guides, News, & Discussion] Mrphtn:
i ordered mine like 20 minutes after the briefing.

it still shows Processing... to be delivered to florida

edit: i got it with accessories.
[OnePlus 5 Guides, News, & Discussion] Ascertion:
Mine shipped this morning. They are using Fedex 2day so it'll be getting here on the 26th for me. Kind of lame, considering they promised within 24-hour dispatch. Oh well, nothing lost. I'll be getting mine the day it becomes available to order for everyone else.

I'm in Florida and ordered approx an hour after the reveal.
[OnePlus 5 Guides, News, & Discussion] tmicrd68:
Yeah just sent email to OnePlus support via my eBay app. FedEx website showed a label created for 2 day to show up Monday. Demanded upgrade to 1 day. Swing and a miss Carl Pei on improved customer service. OnePlus site still showing processing. Sadly as well showing that label created in city of industry, ca which is 100 miles away.

I guess the new OnePlus motto is the early bird doesn't get the worm.
[OnePlus 5 Guides, News, & Discussion] 954wrecker:
Based on this thread its clear US buyers got hosed and Canadian buyers got immediate shipping by overnight delivery. The insult here is I'm 100 miles from where they are shipping them out lightning fast for people 3000 miles away.

When did you guys up in Canada place the orders?

---------- Post added at 10:00 AM ---------- Previous post was at 09:59 AM ----------

Let me guess what they will say....you have 15 days to return the phone for a full refund!

Thats what they told me yesterday when i asked about my orders.
[OnePlus 5 Guides, News, & Discussion] reffu:
This is what chat support told me, also not super helpful, like others have said:
[OnePlus 5 Guides, News, & Discussion] euler74:
I logged into my FedEx account and saw that the label has been created, they are yet to receive the package from OnePlus. I guess the shipping time estimate is just an "estimate" :p
[OnePlus 5 Guides, News, & Discussion] tmicrd68:
The hosers not getting hosed, eh. I'm sure the reply from OnePlus will be same as yours. Maybe ours will show up loose & broken in a paper bag as well.
[OnePlus 5 Guides, News, & Discussion] wosaa01:
Delivered by: 23 June to Germany - OP5 Midnight Black [emoji108]

Gesendet von meinem Pixel mit Tapatalk
[OnePlus 5 Guides, News, & Discussion] pernaculos:
So to Portugal after long time processing it finally change to shipped out, also after contact support they got my tracking number and the phone departed Gorzow Poland at 14:36 local time. It will be UPS delivering and scheduled delivery it set to Friday by the end of the day.

I'm very happy after so many time processing I had lose my hope.
[OnePlus 5 Guides, News, & Discussion] _MartyMan_:
How could that be that Priority shipping is 1 week long to deliver? Ordered yesterday morning and it's saying dispatch at 23rd and delivery by the 27th... It's normal? I'm in Hungary btw
[OnePlus 5 Guides, News, & Discussion] herwarth:
This worked! I got a DHL tracking number now!
[OnePlus 5 Guides, News, & Discussion] felipemendes:
I'm in Houston, TX, US. Mine just changed from Processing to shipped out. Delivery date still June 23rd, but no tracking number so far (?).
[OnePlus 5 Guides, News, & Discussion] namartlu:
woohoo, status just changed from Processing to "Shipped Out"!

I was worried earlier and chatted w/ support an hour ago, they said their Logistic team was sorting out why the courier is not picking up the orders, but they had no tracking no. for me yet. Then just now, changed to "Shipped Out", but no tracking no. yet...
[OnePlus 5 Guides, News, & Discussion] crowsnestitsupport:
OOPS.. Sorry.. Wrong device.. That was my 3T.. My mistake.. Ordered on the same account.
[OnePlus 5 Guides, News, & Discussion] stooyleown:
fake. updated delivery date April 10th. good try dude
[OnePlus 5 Guides, News, & Discussion] deucalion0:
Received an SMS telling me my phone will be delivered to Amsterdam tomorrow. It looked very bleak for a while there I nearly cancelled.

I hope all of you that bought at the end of the keynote are all in the same situation as me!!

I can't wait to get this phone.
[OnePlus 5 Guides, News, & Discussion] ddalex:
I've ordered during the launch presentation, 5 minutes before the early access 'code' was revealed (I've checked the JS). It's still in processing :( even if I have 'express' shipping.
[OnePlus 5 Guides, News, & Discussion] radeon962:
I followed the process below and found that a Shipping label was created with a ship date of 6/22 and coming from California. Scheduled delivery date of 6/26. Had hoped to get it tomorrow to play with it over the weekend. Now I can just enjoy the weekend outside rather than on the phone.

This worked for me:

Head to fedEx.Com.

Create an account.

Log into the DeliveryManager.

it will show up all packages sent to your address, no need for tracking ##. You will see it the moment FedEx gets electronic notification ( ahead of package delivery).
[OnePlus 5 Guides, News, & Discussion] gee2012:
Getting mine (8GB/128GB version and the Karbon Bumper case) tomorrow 12.00 hr. jay:fingers-crossed:
[OnePlus 5 Guides, News, & Discussion] namartlu:
Thanks! see the tracking no, scheduled delivery is 6/26... OP site says 6/23... Let's see... It's shipping from LA, and I am at San Diego, so hopefully it will come quickly. :)
[OnePlus 5 Guides, News, & Discussion] biglilsteve:
Are you serious man? Why waste your time posting this bogusness? The date is from April and we all know they are shipping with FedEx in the US.

On another note, I checked my FedEx profile and it shows a label being created today with a delivery date of Monday the 26th.
[OnePlus 5 Guides, News, & Discussion] stalecheetos:
I ordered an 8/128 phone with no acc. before the launch presentation was complete and mine is still processing. I was hoping my location (Seattle) would make shipping quick.

I checked fedex again and the only package headed my way is not my phone. Here's to hoping it ships sometime later today.
[OnePlus 5 Guides, News, & Discussion] TwinAdk:
I SPOKE TO DHL AND ONE PLUS, AND HERE IS WHAT'S GOING ON

- The phone is processing until OP asks DHL to pick up the package.

- When that happens, the package number is generated, and the status goes to 'Shipped out' in the One plus order system. This is NOT an accurate status!

- The package resides with OP until DHL picks it up. Status with OP will never change before you have the package at your doorstep.

- When DHL picks up the package from OP, the tracking log on DHL shows an entry (until then the DHL tracking log is empty because DHL has not laid hands on the package yet, they have only been advised that it's there for pickup).

- Once picked up, DHL is in control of the package, and their estimated delivery date is the most accurate timestamp you got.

- The DHL tracking system is where you can follow the exact movement now

Tips

- Sign up for sms or mail advertising from DHL on various changes (customs, delivery, switching etc). It's done from the tracking page.

- Someone at your address (does not have to be you) must receive the package, BE HOME!

- If you are unable, delivery instructions can be given to DHL for the package. Follow the instructions on the sms or mail messages. Options are drop off at your door, or possibly to have it put in a nearby drop off point. Or having it retried for delivery. Call your local DHL office and ask.

I am not sure why some properties wait longer than other, this does not seem to be related to PayPal vs credit card payment, or to the different configuration of the purchase (phone model, chosen extra bundles etc). It could be though, only One Plus knows.

Good evening everyone, my phone is in Poland, in DHL transit :fingers-crossed:

Kind Regards

TwinAdk
[OnePlus 5 Guides, News, & Discussion] gee2012:
My order status showed Processing till this morning, but at noon i got a text by DHL stating my phone will be delivered tomorrow 12.00. Guess the OP site is not always accurate atm.
[OnePlus 5 Guides, News, & Discussion] yubimusubi:
Lol, i don't think anyone in this whole thread has even mentioned USPS...
[OnePlus 5 Guides, News, & Discussion] deucalion0:
Good man, Thank you for sharing that information! It aligns perfectly with my experience so far.
[OnePlus 5 Guides, News, & Discussion] 954wrecker:
I see why they gave away free shipping. Who would pay extra to not have it handed to FedEx in over 2 days.
[OnePlus 5 Guides, News, & Discussion] MCFADONNA:
US Colorado my status changed this morning to shipped in transit as of 6/21. With scans out of CA. I'm wondering how this can happen then I see it's being shipped priority USPS. That explains why.
[OnePlus 5 Guides, News, & Discussion] yubimusubi:
This is the same for me. I am in Florida and ordered minutes after the livestream. Hoping it gets updated to overnight delivery...

For those doubters who say a package can't make it across the country overnight, I've seen it happen before - it's just way more expensive. Maybe OP will decide it's worth it to keep its customers happy ;)
[OnePlus 5 Guides, News, & Discussion] MCFADONNA:
I didn't get that text or email
[OnePlus 5 Guides, News, & Discussion] FUEL_13:
Seems like the batch going out today already did, mine is still processing, so I'm guessing it will not go out till tomorrow. Contacted support, and they said don't worry, it is coming and you wont have to wait a week. At this point, if it doesn't go out today, I will wait a week.
[OnePlus 5 Guides, News, & Discussion] crowsnestitsupport:
This is the correct one.. Not getting delivered till Monday :( :( View attachment 4190379
[OnePlus 5 Guides, News, & Discussion] TheDarkDefender:
How did you get a text from DHL? Where'd you sign up?
[OnePlus 5 Guides, News, & Discussion] Me Gusta:
Ayy, same here. I'm also in the Netherlands. Site has finally updated to Shipping. No textmessage from DHL yet though.
[OnePlus 5 Guides, News, & Discussion] gee2012:
Appearently DHL does the shipping to the Netherlands i guess and they got my cell phone number from OP. Gave that for beeing contacted by the courier if needed.
[OnePlus 5 Guides, News, & Discussion] caki25:
seems like tomorrow is going to be a happy day for a lot of people here ... :) good :) my unit is also getting closer each minute, hope I can get my hands on it before work :D
[OnePlus 5 Guides, News, & Discussion] gee2012:
Got the text at 14.33. Hope you`ll get yours too this evening :good:
[OnePlus 5 Guides, News, & Discussion] white43:
Well, mine has just left Poznan, apparently at 20:35. I do hope this means it's flapping it's little wings to England hahaha!!!
[OnePlus 5 Guides, News, & Discussion] minieod:
same for me...sucks because i live an hour from city of industry...and im actually traveling through it saturday morning, so i could essentially just pick it up

oh well, ill have it monday
[OnePlus 5 Guides, News, & Discussion] dasti555:
Shipped Out but unfortunately I will see my phone on 3th or 4th of July :|
[OnePlus 5 Guides, News, & Discussion] casual_kikoo:
wut ? Really ?

F*ck, mine still "Processing", fear the more than one week delay now.

It was pretty sure OnePlus couldn't treat all demands.
[OnePlus 5 Guides, News, & Discussion] dasti555:
Yes I'm going to vacation .. unfortunately not from home .. so i could make some epic photos with "Dual Camera Clearer Photos" but too bad it arrive tomorrow and I won't be home :| I ordered also Welcome Bundle but I don't really need that Bullets V2 and also I would be more thankfull for another charger + cable than only cable :/
[OnePlus 5 Guides, News, & Discussion] oneplus5:
Have you got yours shipped out yet. Mine says processing. Was supposed to ship out the 21st and estimated delivery on the 23rd.
[OnePlus 5 Guides, News, & Discussion] auntyvirus:
FedEx has been doing overnight deliveries between major US/Canada cities for several decades. Back in the 1980s we shipped software (on magnetic tape) that way routinely. FedEx even guaranteed delivery by 10am the next day or they'd refund the shipping charges. They could afford to do that because even then their reliability was very high. Overnight delivery seemed like magic back then. Today it's something one should take for granted from a flagship phone maker.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
A bunch of times for me fed ex will change the status to on the Truck out of no where mid morning, then all of sudden their at my door. When I ordered my OnePlus 3T FedEx said that I wasn't going to get it delivered for a couple more days, then the status just changed to on the Truck, that was two months ago, I wouldn't be surprised if I got it tomorrow in Las Vegas
[OnePlus 5 Guides, News, & Discussion] OcazPrime:
So much for priority shipping. Getting mine in the 26th. Thought id have it on the 23rd like they promised.
[OnePlus 5 Guides, News, & Discussion] FUEL_13:
Just an FYI, if you are in the US, once your status changes to shipped out if you click on tracking and is says no tracking available, the number at the end of the URL is the FedEx tracking number.
[OnePlus 5 Guides, News, & Discussion] Alaris:
Mine shipped out yesterday and according to FedEx will be here tomorrow. I live in Boston and it is shipping out of Cali.
[OnePlus 5 Guides, News, & Discussion] Me Gusta:
No text yet. Doubt it'll come today. I expect the phone to be delivered by saturday. Did you order an accessory? I ordered a case along the phone and have heard more people speaking of delay when ordering an accessory.

I'll just have to wait and see whether it'll get delivered tomorrow or saturday. I'll be happy either way.
[OnePlus 5 Guides, News, & Discussion] nadejo:
since this morning all i see is:

Shipment information received Thursday, June 22, 2017 at 09:00

Origin Service Area: SZCZECIN - SLUBICE - POLAND

Destination Service Area: STUTTGART - NuRtingen - GERMANY

its almost 10 pm now. oneplus net shows its dispatched and should arrive at 23. but im afraid it will delay
[OnePlus 5 Guides, News, & Discussion] felipemendes:
I've not received any text message. But looking at their page, now my status changed from "shipped out without tracking" to "shipped out with tracking number". Bad news is that delivery is on June 26th instead of 23rd originally informed.

Well, patience is a virtue.
[OnePlus 5 Guides, News, & Discussion] Juergen1337:
Same for me

Origin Service Area:

SZCZECIN - SLUBICE - POLAND

Destination Service Area:

DUESSELDORF - Duisburg - GERMANY

Asked the support:

Maiko

Thank you for contacting OnePlus Customer Support, my name is Maiko, I'd be more than happy to help with your case.

Please allow me 4-5 minutes of your time and let me check on it then.

Thank you for waiting, here is your tracking number 5247XXXand for you to track your package kindly use this link https://www.packagetrackr.com/

xx

Me

so its still in poland today. Seems like i have to wait for saturday :(

Maiko

We know you are anxious to get your device, but the current estimated time on our website is accurate.

However, we are working hard and will try to send it faster if possible.

No worries, for as long as estimated order timeframe will not go beyond the delivery date given on the site then I would say there is no problem with that.

Hopefully within the day your order will be ship out.

So at least there is some hope :).
[OnePlus 5 Guides, News, & Discussion] casual_kikoo:
So yeah, it seems that if you ordered a phone with a bundle, processing time is longest than without.

Sad, really sad.
[OnePlus 5 Guides, News, & Discussion] nadejo:
the site shows the same but mine is a airwaybill. so i think it comes with a plane
[OnePlus 5 Guides, News, & Discussion] jasonrhodes32:
Mine still says "processing" on website but I'm signed up with FedEx and received message of a Shipment with "Label Created" coming from Cali. 2 Day Shipping to RI. Estimated Delivery, June 26th.
[OnePlus 5 Guides, News, & Discussion] Vaxbox:
Mine looking good. Lets hope it stays that way!
[OnePlus 5 Guides, News, & Discussion] yubimusubi:
This... A lot of people forget and want to shoot the messenger, who is just trying to do their job.
[OnePlus 5 Guides, News, & Discussion] martinezma99:
OnePlus website still saying processing.

FedEx says label created with estimated delivery of June 26th. :( I am in Charleston South Carolina
[OnePlus 5 Guides, News, & Discussion] B1GCL0UD4:
SAME

Same situation here, shipping to Northeast Ohio.
[OnePlus 5 Guides, News, & Discussion] white43:
Yours is doing the same as mine, at the same times. but mine is coming to England!!!
[OnePlus 5 Guides, News, & Discussion] stalecheetos:
Maybe, but in the US they are shipping via FedEx. I currently have nothing in my FedEx account headed my way from Oneplus.

That said, my OP3T was shipped from Shenzhen on Sunday and I got it in Seattle on Monday, so it is certainly possible for it to get from LA to Seattle in one day if it can make it from China in that same time period.
[OnePlus 5 Guides, News, & Discussion] nadejo:
what town in germany? im from stuttgart but i only see shipment information recieved
[OnePlus 5 Guides, News, & Discussion] MrPepperino:
Mine is coming tomorrow too. Also to Germany near Leipzig
[OnePlus 5 Guides, News, & Discussion] o9p0:
Expected delivery on the 23rd.

Portugal
[OnePlus 5 Guides, News, & Discussion] sille:
still processing over here...
[OnePlus 5 Guides, News, & Discussion] Raystechworld:
Anyone in the usa ship yet
[OnePlus 5 Guides, News, & Discussion] sickwitit:
Ordered 8gb/128gb at 1:05pm day of and it's still processing. I ordered a carbon bumper today and it's already marked as shipped out. How is that possible!