yashsingh1/xdaforums huggingface dataset:
[OnePlus 5 Questions & Answers] ram4ufriends:
Hmm..you seem to be lucky....I am in US...policy is that they would only refund 85% for open phones....you have to pay for return shipping at all cases
[OnePlus 5 Questions & Answers] sireniankyle:
It seems like a lot of people are having to do exchanges. Did OP rush production at the cost of QA?

I am glad that I cancelled my 2 orders, btw, if they are only refunding 85% in the U.S..
[OnePlus 5 Questions & Answers] Cozmo85:
$80 restock fee is harsh considering you can't see them anywhere in person.
[OnePlus 5 Questions & Answers] cheesechocolate:
They're basically pushing their customers away. Firms like Oneplus have a very niche clientele and cannot afford to treat customers like this in the long-term.

Think about it, every negative post here on this forum about their product and service is read by hundreds, if not thousands of potential customers.

That's a huge potential sales loss, only because of stupid QA and after-sales policies.
[OnePlus 5 Questions & Answers] johninsf:
I will return this​ awesome OP5 128/8 not because of anything this phone has or does.

Even at this great price point, it is hard for me to overlook what is missing in the Flagship Slayer realm which OnePlus and ZTE have essentially owned right now.

What I will sincerely miss:

-- Performance and hardware - both are stellar.

-- Oxygen OS - this is a masterpiece and so well played. OP has nailed Android(better than pure) with complimentary enhancements in an efficient, beautiful, straightforward OS. (My N6P needs this on it)

What I desire in my next phone.

-- If we are going top-end, let's go. Expansion, QHD, IP68, one great camera is fine - at the best price possible.

-- I can tolerate another $100 - $125 in price to get there and also willing to wait and see for a few months - Nokia, ZTE, Essential(if it becomes a reality). Sadly Google has lost me but will look anyway.

Disclaimer: I reserve the right to purchase another OP5 if I can't live without the things I love in this device and how OP delivers them.

The end.
[OnePlus 5 Questions & Answers] Hastaloego:
whats with the "15-day no-hassle return shipping costs covered" ?
[OnePlus 5 Questions & Answers] ram4ufriends:
Where do they have that?
[OnePlus 5 Questions & Answers] rouyal:
Sort of feel bad for Oneplus. I'm glad they target the "enthusiast" segment, but they are some of the most entitled and picky people I've read about in any hobby. Its a $479/$539 phone; check your expectations. For me, the OS is 70% the reason I buy into Oneplus. The only other 'stockish' unbloated android phones out there are the Motos (too chunky) and the Pixels (too expensive, bad design and build).
[OnePlus 5 Questions & Answers] BoboBrazil:
This isn't true. They refund 100% of purchase price within 15 days.
[OnePlus 5 Questions & Answers] Cozmo85:
The website says they refund 85% unless defective.
[OnePlus 5 Questions & Answers] ram4ufriends:
Anybody returned in US and got 100% return?
[OnePlus 5 Questions & Answers] alukarulz:
Chill out guys. We are suppose to talk and not bash each other. I love the oneplus 5 don't get me wrong. It's just basically they hyped the camera which doesn't even have OIS and not even eis on 4k. Like why hype the camera if there is no OIS, didn't they think that we will get pissed. Did they test it? Plus why use the same display as the oneplus 3t. Stop upgrading the ram and start answering our calls. Yes they fixed the vibration so lets ask them for camera/display or even waterproof it. Something for the 5T or 6. I won't return it. I will keep it until the 5t comes out then I will sell it and get the 5T. I don't lose much when I sell it with box and accessories.
[OnePlus 5 Questions & Answers] BoboBrazil:
I've always got 100% back. I've returned a couple of phones but I always return through PayPal.
[OnePlus 5 Questions & Answers] L22EEW:
Can anyone confirm if the refund amount is 85% or a full 100%.

As getting mixed reviews from various posts.
[OnePlus 5 Questions & Answers] alukarulz:
As far as I know it's 100% in US.
[OnePlus 5 Questions & Answers] TrueBrush:
Horrible low light photos with no OIS, sending it back
[OnePlus 5 Questions & Answers] Hastaloego:
right there on their page ? same on the German page.

Gesendet von meinem Lenovo YT3-X50F mit Tapatalk
[OnePlus 5 Questions & Answers] Hastaloego:
yeah... truly horrible... ???(is there no emoji tipping against the head?)

Gesendet von meinem Lenovo YT3-X50F mit Tapatalk
[OnePlus 5 Questions & Answers] sabaatworld:
Mine has a dead pixel
[OnePlus 5 Questions & Answers] Z51:
I came from an S8 plus. I like this phone better. Fits better in the hand, battery is a LOT better than S8 plus. Only con so far is how slippery this phone is lol
[OnePlus 5 Questions & Answers] paulyz:
OP3 do better photos? Amazing :D

I got 100% refund in EU
[OnePlus 5 Questions & Answers] TrueBrush:
A newer, more expensive phone takes significantly worse photos than an older version, I took time to make side by side pics, because most people wouldn't know that and buy into a hype.
[OnePlus 5 Questions & Answers] namartlu:
chatted w/ support two times yesterday, both confirmed 100% refund - I am in US. I sent it back yesterday, should arrive at their return center in Texas this friday. Let's see.
[OnePlus 5 Questions & Answers] trace1er:
I also just chatted with a rep, and he confirmed I would get 100% refund as long as I initiated the return within 15 days of receiving my phone. I am also in the USA.
[OnePlus 5 Questions & Answers] KamilKiri:
I'm returning it as well. Selling, to be precise. Why exactly?

The phone itself is nearly perfect. Fast, stable, even display is really great besides that it's "only" full HD. I even can stand that jelly effect. I love fingerprint sensor response, just love it. I love the thing that I can change the RECENTS/BACK buttons. I like that gestures on powered off screen. I really like software and design of the phone. Even thing that the phone isn't really waterproof don't really bothers me.

but....

Camera...I don't get it. The UI is real trash, the photos in low-light as well. I need to change "mode" from video to photos like in old Android phones. When I want to power on flash, I tapping on the icon and and whole menu scrolls down with only 2 options available ON/OFF. That menu is for what? I just wanted quick toggle like in Samsungs for example. Video stabilization is weak AF. Polish translation in CameraUI seems to be straight from Google Translate and sometimes the text is not viewing properly.

That's really unprofessional. I can't get it. In daily light photos are just great. Nothing more. I loved the camera in my SGS7 and I thought that I will have something more on OnePlus5 but...no.

Now I'm confused. I really want to buy HTC U11 but when I'm checking reviews the camera is not good as in S8 for example. But coming to S8...I hate that fingerprint sensor on the back. So...how to live?! :D

I thinking of buying S7 again.

Have a good one with your OP5. It's nice phone of course but OnePlus have to learn something and stop lying.
[OnePlus 5 Questions & Answers] DoobyDroid:
Sorry if of topic but seems an active thread?

Today while in a call my phone re booted it's self and again bit later just while on home screen I'm stock 4.5.3 and had phone from 02 store Sunday just gone, should I return to store and ask for replacement as I'm well within my 14 days or should I just try a factory reset first ,,???
[OnePlus 5 Questions & Answers] dlads:
Nah I wouldn't personally, I'd make a thread for your question though, you'll get more of a response.

---------- Post added at 06:54 PM ---------- Previous post was at 06:53 PM ----------

Got my 1+5 today, won't be returning it, doesn't seem I have any of the issues which have been spoken of, shame about OIS and at full zoom it ain't pretty compared to my HTC 10 but not a deal breaker.
[OnePlus 5 Questions & Answers] DoobyDroid:
Thanks there is a thread but no reply in there just thought I'd ask opinions
[OnePlus 5 Questions & Answers] razholio:
returning because of the camera(s)

I gotta say I was impressed with the exterior build finish, the speed, battery life and even the screen was 'good enough' (coming from 5.7" 1440p SAMOLED). However, after snapping away with the camera, I came to the very disappointing realization that the cameras are a *major* compromise. Even under the best lighting conditions they are noticeably worse than the camera on my note4 (and that's with qualcomm's snapcam in LOS). Image focus and capture is nice and fast, but the processing is so aggressive (like an adolescent who just learned to use photoshop filters), that photo's initially look a little odd, but when zoomed in, they look anywhere from a competent painting, to paint-by-numbers bad. The 'telephoto' cam is even worse than the wide angle with a rediculous amount of noise even in well-lit environments. I compared it to my note4 not just because that's what it had to beat (or even just meet), but because that's a nearly-3yo phone, and shouldn't have presented that big of a challenge.

If you don't care about picture quality and never zoom in to your pics, then this phone is probably worth the money. I began to have some serious doubts about oneplus as a company, tho, after they pushed camera quality as the main focus of the phone (literally it was the theme of the release), claimed they were partering with Dxo, but then fell silent on that front. It's possible they pull out a miracle in software for these cameras, but I highly doubt it.
[OnePlus 5 Questions & Answers] fluxxis:
I was beginning to accept that the camera is not a real enhancement compared to my OP3 when I registered the awkward jelly scrolling issue and now I can look elsewhere. Think I'm gonna return it if they don't fix it immediately.
[OnePlus 5 Questions & Answers] Rikaaguilar:
Bought and I will not return it. The camera is great and the phone is better in everything than the 3T, end.
[OnePlus 5 Questions & Answers] a g bell:
I got mine yesterday was a little disappointed when it arrived that it didn't look like this

But l am going to keep because it's awesome ?
[OnePlus 5 Questions & Answers] rgb2017:
A friend of mine purchased the 8gb ram/128gb storage version and was disappointed in the camera. I have a 3T and in comparing it to his OP5, low light photos looked much better on the 3T. He will likely be returning it soon.
[OnePlus 5 Questions & Answers] TrueBrush:
Yes, the camera is a downgrade from 3 in night scenario..
[OnePlus 5 Questions & Answers] dlads:
Definitely wise when zoomed in too.. Not sure how much tweaking they can do to improve it to be honest.

Here's hoping.

Other than that my device is spot on..no complaints, battery life is incredible and it's so cool, as in not warm..[emoji6]
[OnePlus 5 Questions & Answers] Eric214:
I find it hysterical that 7 ppl are going to return a phone for "design" reasons WHEN THEY KNEW WHAT THE DAMN PHONE LOOKED LIKE BEFORE THEY BOUGHT IT! wtf ppl
[OnePlus 5 Questions & Answers] shujin51:
But that's software issue. U don't return a phone because the software isn't good atm. just wait for a damn fix :P
[OnePlus 5 Questions & Answers] alukarulz:
They probably bought it to see it in person. Plus they probably know about the 15 day no hassle return so win win.
[OnePlus 5 Questions & Answers] BoboBrazil:
I'm returning mine because the display hurts my eyes. I had the same issue with the 3 and 3T display so I should have known better, but I got one anyway since I thought the dcip3 mode might help. I wouldn't return, but I tried selling locally at cost, but noone would purchase.
[OnePlus 5 Questions & Answers] Cozmo85:
One plus got back to me and said you will get 100% refund back.
[OnePlus 5 Questions & Answers] ram4ufriends:
And you have to bare the return shipping costs right?
[OnePlus 5 Questions & Answers] DoobyDroid:
I'm thinking of returning not because I don't like it I knew what I was buying

Purely on the basis that I've had 2-3 random reboots even while in the middle of a call , and when I toggle out of airplane mode I have no service untill a re boot and WiFi not auto re connect

A little bit of jelly in scrolling not as bad as some but Def there , think most things can be tweaked in updates as let's not forget it's a new device and bound to needs some bug fixes and op seem hot on the issues reported , that said it's the reboot thing that concerns most , will give few more days see if issues continues , then will return for replacement device from O2 store
[OnePlus 5 Questions & Answers] xcowboy:
All those claiming that the phone is bad or not good enough, are paid trolls and never had the phone in hand:) The phone is awesome best sound for my se846, best amoled, incredible fotos, clean android in small size. Loving it.
[OnePlus 5 Questions & Answers] paulyz:
we should post invoice? if you say "incredible fotos", then you don't know, what phones can in 2017 with really good camera :D
[OnePlus 5 Questions & Answers] DoobyDroid:
Am returning phone today coz of reboot issue in calls and just in pocket , I know when it's rebooted as i take it out of pocket and it asks me for my pin that only happens after reboot as it's an option in security , so called O2 they said no problem bring it back would I like a different phone she asked ,, Hell No I said just replacement as phone is Awesome just I got a duff , ? ?
[OnePlus 5 Questions & Answers] Hastaloego:
sounds like a pay troll by oneplus :p
[OnePlus 5 Questions & Answers] yetiweston:
Yeah, the camera aside I can't fault it and it does actually feel better in the hand the more I use it, but.....I ended up ordering a dual sim S8 on eBay which is arriving tomorrow so more than likely the OP5 will be sold, just want to see how dual sim works on the S8 before I decide which one to keep.
[OnePlus 5 Questions & Answers] vimto25:
I never really use the dual sim I haven't a clue how it works. Can u use 2 different network Sims? And I'm guessing you can only active 1 at a time?.

Choose wisely ?
[OnePlus 5 Questions & Answers] Erik1805:
Not returning the phone. It's great and some things Oneplus will fix is a next update.
[OnePlus 5 Questions & Answers] L22EEW:
100% keeping mine. Now I must find a buyer for the OP3.
[OnePlus 5 Questions & Answers] Cozmo85:
Im switching from an S8, atleast trying it out. The s8 screen is cool looking but it wastes a lot of space with the navigation bar. Might as well not have the extra screen space
[OnePlus 5 Questions & Answers] marxu:
Returned. Waiting for the refund. The camera has very unacceptable noise in low light. Hope they will use a good sensor on 1+ 6.
[OnePlus 5 Questions & Answers] ayankm:
Keeping the OP5 although the camera is not performing according to the hype.

Portrait mode is a hit or miss sort of and is always asking for more light.

Photos taken with 2x optical zoom doesnt have the quality that it should have.

However, I am sure the competent developers at OP and XDA will come up fantastic ROMs to take advantage of the hardware.
[OnePlus 5 Questions & Answers] _katho_:
A lot of troll-voters here. lol.
[OnePlus 5 Questions & Answers] a g bell:
Yep there are indeed a lot of professional photographers here heavily critical of a very good mobile phone camera. Funny they don't use there DSLR cameras unless ?
[OnePlus 5 Questions & Answers] Nick James:
I'm on the fence about returning as I came from a OPO. This is a huge upgrade for me however, the overall user experience hasn't changed much compared to my OPO. Sure, the development on the OPO is pretty well polished so I would expect the same from the OP5 after being out for 4 years. It's only been a week; we need more time.

I'm significantly bummed about the camera performance so far, especially after the hype however, it's better than what I had and I don't have a Galaxy to compare it to. If I was going to buy a Samsung, I'd go buy a real iPhone instead. Samsung is junk and wants to be the next Apple; there concepts defeat the purpose of Android.
[OnePlus 5 Questions & Answers] Jonnyn93:
I returned my oneplus 5 today. I've been using oneplus phones ever since the oneplus one.

This was before their official statement about the jelly effect. However with my knowledge of tech faults etc I had a feeling this issue would be non resolvable.

Honestly though the phone was pretty awesome, It was super fast, the screen looked great (when static) I had great battery life too.

I was torn between an iPhone 7 plus and the Oneplus 5, my gf said "All you did since you got that phone is complain about the screen problem".

And she was right! That really made up my mind about it to be honest. I tend to buy phones with consideration for the company, as in. If I feel the company is honest and tries to do well by the customer, then I will support and pay them regardless of price, especially oneplus who I have admired since the day they opened doors. If anything I just feel a little disappointed with the way things are turning. In the long scheme of things, honesty goes a long way, reading their statement this evening really pushed me to the tipping point and I concrete my decision to return it this afternoon.

Sorry Oneplus, I love you and your products but I feel we haven't been totally honest with each other about a few things. :crying:
[OnePlus 5 Questions & Answers] Elsydeon:
I'm on the fence myself, but the recent announcement of the screen jelly being "normal" might be a dealbreaker for me. That, plus the yellow tint to all pictures the camera takes, along with the watercolor effect when zooming into pics. Sad that I have yet to find a phone that can truly replace my Nexus 6P on all fronts at the same $500 price point.
[OnePlus 5 Questions & Answers] nellycruzz:
After taking pics they either end up on Facebook, Instagram or cloud. I'm not going to do a professional review. If anything I use the selfie more than the back camera and that alone destroys most competition besides the u11. Go with the U11 as it's just a tad slower than the OnePlus 5. Speed, ram management, and device support=Satisfied customer here. Not spending the extra $200+ just for a camera i cannot personally notice a difference between.
[OnePlus 5 Questions & Answers] zathus:
Wow people really but all the eggs in the camera basket huh. I mean, I like a good camera but when I realized that a good photo didn't really make up for s pink screen, TW lag, 2 or 3 apps that all do the same things and a manufacturer that is literally trying to compete with the very OS they are using. Oh..and bixby. One day it will come out..so you can rant on how difficult it is to disable. Pass...
[OnePlus 5 Questions & Answers] Han-Droid:
The recent announcement of the screen effect being normal was the thing that made me decide to return it!

I hope a newer batch won't suffer from that annoying things. And the price has reached a level where my patience stopped!!

I still like 1+ ...had the 1, the 2 (eod was a bad move! ) and was celebrating the purchase of the 5 ...but 1+ makes loving the company a tough job.

Just my two cents ...;)
[OnePlus 5 Questions & Answers] Shaaan:
Tried to return it, but both Amazon and OnePlus said they won't accept returns. Only RMA in India!

So I don't really have any other option than to keep the device.

OnePlus saying that the screen jello issue was intended is a deal breaker.
[OnePlus 5 Questions & Answers] User422:
I won't return mine but still, this is impressing!

Hope that OP gets better and especially honest with us and you return to the OP "family".
[OnePlus 5 Questions & Answers] Jonnyn93:
I'm in the same boat. Says loads about the effect.
[Moto G5 Plus Questions & Answers] triggerlord:
The navigation bar seems to have burned into my screen. I can still see it when I'm turning the phone on and when an app goes fullscreen. (Dimmer then it usually is. Mostly on grays.) Hopefully it'll just go away on it's own. I'll update this tomorrow if it went away or not.
[Moto G5 Plus Questions & Answers] alevity:
I haven't yet seen this. But I would recommend using the one button nav option in the moto app. Life changing
[Moto G5 Plus Questions & Answers] triggerlord:
I'm using Resurrection Remix. Not the stock ROM.
[Moto G5 Plus Questions & Answers] sinchan_nohara:
I have seen screen burn in my brothers Moto G4 plus he still has the problem
[Moto G5 Plus Questions & Answers] triggerlord:
Yup, burn in still there.
[Moto G5 Plus Questions & Answers] triggerlord:
It's dimmed now. It's still there but you can barely see it.
[Moto G5 Plus Questions & Answers] itslels:
No burn in problems here. I've been using one button nav since I got it though.
[Moto G5 Plus Questions & Answers] riggerman0421:
If it's not as noticeable now, then it probably isn't burn in. Burn in occurs on LED panels, not LCD (which this what this phone has). Historically, this has been a problem with Samsung and their AMOLED screens, not with IPS LCD screens.
[Moto G5 Plus Questions & Answers] triggerlord:
Just wish I could figure out how to get rid of it.
[Tilt, TyTN II, MDA Vario III General] cernyd:
Is there any possibility to send a copy of each sent e-mail to my own address?
[Tilt, TyTN II, MDA Vario III General] Sane:
Yes, just put your own address to the address field...
[Tilt, TyTN II, MDA Vario III General] cernyd:
It is clear but I think about automatic sending without writing my address each time...
[Tilt, TyTN II, MDA Vario III General] ekw:
wouldn't all your sent items be in the sent folder, thus getting the copy automatically? or do you want it to be emailed to yourself?
[Tilt, TyTN II, MDA Vario III General] cernyd:
I want it to be emailed to myself.
[Tilt, TyTN II, MDA Vario III General] liquidsilver:
I have the option to set that on my server side so that all outbound emails are autosent to a specific address in addition to the ones listed on any individual email. My email server is IceWarp.
[OnePlus 5 Questions & Answers] superbrowndude:
Seeing how the oneplus 5 is Volte capable, does enabling it means that it will be utilized when it can be, does Rogers have to do anything on there end?
[OnePlus 5 Questions & Answers] aryan.arora180:
Yes it will use VoLTE as Rogers has a VoLTE network
[OnePlus 5 Questions & Answers] s3axel:
I guess it depends on how the carrier handles VoLTE. Here in Germany on Vodafone VoLTE is only available for carrier-supported manufacturers like Samsung, LG.... So my 3T had no VoLTE, need to wait for my OP5 to judge the status there, but I'm not very optimistic

---------- Post added at 08:49 AM ---------- Previous post was at 08:42 AM ----------

I guess it depends on how the carrier handles VoLTE. Here in Germany on Vodafone VoLTE is only available for carrier-supported manufacturers like Samsung, LG.... So my 3T had no VoLTE, need to wait for my OP5 to judge the status there, but I'm not very optimistic
[T-Mobile Samsung Galaxy S 5] Tsuteto:
Just recently got a used Galaxy S5 from someone. Tested my SIM card before purchasing to make sure it all worked out, and was working fine, so I picked it up. They didn't do a factory reset, so obviously first thing I did. Aaaaand now it's a fancy paperweight.

Things I've tried:

*Factory resetting and clearing cache, several times

*Using Odin to install bootloader and modems from this thread.

*Beating my head against the desk

End goal is to just get it working, CFW or not, as it's intent was to be a back-up phone in the long run. Any help appreciated, since using Odin is newer territory to me, and while I'm pretty sure I didn't screw it up royally, there's that possibility that I have to install something else, I'm sure.
[T-Mobile Samsung Galaxy S 5] Tsuteto:
And of course now I figure it out -.- I guess.

Just installed the May 2014 set from this thread. Worked like a charm 0.0
[OnePlus 5 Questions & Answers] jyjc0324:
Think of change my daily driver, now using note 3 N9005. Should I get oneplus 5 or wait for SD 845/ Oneplus 6 . ps:I can wait :cyclops:
[OnePlus 5 Questions & Answers] cultofluna:
Wait for LG v30..