yashsingh1/xdaforums huggingface dataset:
[OnePlus 5 Guides, News, & Discussion] gee2012:
I would wait for a fix, OP is operating in niche market of loyal techies. If they leave their costumers hang out to dry they`re finished. I think they will adress the issue very soon.
[OnePlus 5 Guides, News, & Discussion] madnav:
They tweeted to address it and then deleted this tweet.

Their stand now is "This is a normal behaviour".

People are going crazy because of uncertainty over this issue.
[OnePlus 5 Guides, News, & Discussion] jvidia:
My friends, one thing I know ... if we accept that this "jelly effect" it as a "normal feature" (common OP/Carl you are better than this) it will not be fixed and an opportunity to have an excellent phone will be lost!

I also have lots of wi-fi issues with my home wi-fi (can't connect to it).

This is the main objective of my "rage" against OP ... I LOVE THIS PHONE and I want it "pefect"!!

I don't understand people that says "RMA it or live with it" ... common friends!!

Don't you like to have a great device on your hands??

Why do you settle with the idea of having a good phone when you can have an excellent one??

Even if it cost 350€ like the OP3 did, I would have difficult to accepted it, but after have spent 559€ on my OP5 8G I cannot accept it at all.

But for me the problem surpasses the money ... for me is a question of trying to have in my hands a great phone that atm I see no alternative for it on the market money wise!!

I have money to get any phone on the market but I see none that meets my requirements:

- Amoled/OLED

- front facing finger-print scanner

- snap 835

- no bloatware installed

- phone jack

For all of this I've started the return process of my OP5 8GB Midnight Black. :crying:

I'm still in the 15 days return window, so I'm in my right.

It costs me allot letting it go, believe me!

But I think if I do not do it I'll not contribute to make OP change things and give us a "perfect" phone!

I hope to buy the OP5 again very soon when all is solved.

Peace! ;)
[OnePlus 5 Guides, News, & Discussion] ReyTheBoss:
EXACTLY BRO , SO LET'S JUST KEEP THIS THREAD TO POST NEWS / PONTENTIAL SOLUTIONS TO IT , because we already are jammed by everybody talking about it , like come on this thread got to 60 pages in a week , and there's like 20 other threads talking about the same topic , without mentionning the buzz it's making in other sites , it's really enough , and it won't fix the prob , so stop talking about it unless u have something new to say or a solution for us , thank you
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
It's been quite a few days since this problem was noted and I'm pretty sure that OP folks have read this, as well as, other threads or social media about this topic.

If the fix were so simple as just issuing an OTA update, I'm pretty sure they'd have done it by now, considering they issued two updates in three days initially.

The clock is ticking, the fifteen day window will soon be over and, what could be worse is if OnePlus just decided to make a few changes in the assembly process quietly, we'll be stuck with a unit with an inverted display while the newer ones could be coming out without the issue.

The clock is ticking folks... Remember, you can always buy again!
[OnePlus 5 Guides, News, & Discussion] panart:
I'm afraid no one can offer a solution but OP (or maybe a ROM or kernel dev, though that doesn't cover those who want to stay stock). Though some of us (including me) don't have or don't notice the "jelly" effect, we do want OP to come clean and say what exactly went wrong and find a way to fix that (instead of offering "it's natural" as an explanation).
[OnePlus 5 Guides, News, & Discussion] tragique:
All they deserve is to be hit by a huge wave of RMAs for treating their customers like idiots.

Vote with your wallet.
[OnePlus 5 Guides, News, & Discussion] jvidia:
At this point it's preferable to stop selling the OP5, make those changes and then recall the 1st units to be replaced by the new OP5 v1.1 :D

That attitude would make OP a great company :good:

Unfortunately I really don't believe it can happen. :(
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
So have you RMAd yet?
[OnePlus 5 Guides, News, & Discussion] bricky23:
The perfect phone? Really? When has there ever been a perfect phone? There never has been or will be a perfect phone. (Face palm)
[OnePlus 5 Guides, News, & Discussion] c_86:
Just because it's not perfect for you doesn't mean it's not perfect for someone else. It's all subjective. Keep an open mind.

So yes it very well could be a perfect phone, for someone
[OnePlus 5 Guides, News, & Discussion] jvidia:
YES!

Waiting for confirmation on the RMA for the return.

I knew someone would come along and say that ... :D ... if you read my post you see I was careful to put the word 'perfect' between quotation marks ;)

---------- Post added at 18:07 ---------- Previous post was at 18:07 ----------

That's it :good:
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
What's the return policy/duration if I wanna return even the replacement? How are the 15 days counted?
[OnePlus 5 Guides, News, & Discussion] _MartyMan_:
The 15 day is starting from the delivery date.
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
Delivery of the first device or the replacement? Thanks.

---------- Post added at 06:18 PM ---------- Previous post was at 06:07 PM ----------

http://www.netans.com/2017/07/01/oneplus-5-jelly-effect/

Says the issue will be resolved with an OTA update by the end of July. No source cited.
[OnePlus 5 Guides, News, & Discussion] a g bell:
Just in time for everyone's return time to expire ?
[OnePlus 5 Guides, News, & Discussion] ninguem98:
When you said "just like the vibration motor of the 3" I thought you meant that Oneplus had updated sad something that enhanced the vibration motor of the OP3.

If OnePlus doesn't fix the jelly screen, I will just look elsewhere. Plenty of phones out there that has been well received by the community. Heck, I was even impressed by the Axon 7 reception last year; totally unexpected, imo.

The year is not over yet, we still have to wait for the new Nokia flagship, the new Pixel, LG V30, maybe a new ZTE Axon model etc. Of course, they might not be as dev friendly as Oneplus (although I believe even OP is changing, since they haven't release camera blobs for the OP3 and didn't even published kernel sources for the open betas), but one of these devices might fit my usage. I was even considering the Xperia XZ line, but Sony DRM key bull**** pissses me off. Plus, there are no LineageOS builds for any Xperia flagship (Neither the Z line nor the X/XZ), so I guess the dev community is not interested in these phones nowadays
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
Just got off the phone with Oneplus customer support.

The 15 day period starts from the date of the delivery of the first device. So if I request a replacement and that one's defective, I'll be sh*t outta luck.

I guess my only options are to either keep my current unit or return it and then order a new one again in some time.
[OnePlus 5 Guides, News, & Discussion] FurryMurry:
I am returning it tomorrow. Overall i really like the device, but it's not worth it. Hope they make a 5T. I'll buy it, but after awaiting some normal user reviews instead of the tech sites.
[OnePlus 5 Guides, News, & Discussion] _MartyMan_:
Delete.
[OnePlus 5 Guides, News, & Discussion] alan sh:
So, possibly a silly question but has anyone put on a new kernel and O/S and still seen this problem?

Alan
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
No you can't. I asked her. She said as much.

So again, best options:

1. Stick with your current unit

2. Return your current unit and order another one .
[OnePlus 5 Guides, News, & Discussion] _MartyMan_:
Oooooh my..... That's pretty risky! You can get a device which isn't affected, but you can get one which is much more affected... Good luck m8... :fingers-crossed:
[OnePlus 5 Guides, News, & Discussion] setheleh:
Its not a silly question but i am afraid with another rom or kernel issue will be there. I will get mine on 10 july really dont know rma or not ? [emoji53]

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[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
I'm gonna return it.

I'll keep checking the forums and will give it another shot in a few days.
[OnePlus 5 Guides, News, & Discussion] snippem:
Flashed a kernel here since twrp came out no jelly screen nothing.

And no I really don't have a jelly screen I have the phone almost since the release.And I have looked for this bug several times and it scrolls like my former oneplus 3.

The only thing what bothers me was not having 4g but is was fixed ASAP with a hot fix. Leaves one thing that disappointed me oneplus put a metal frame around the camera.

Metal is fine but do not coat the dahm thing it damages like hell now a scratch is a chip.Should have put a proper case on it:)
[OnePlus 5 Guides, News, & Discussion] setheleh:
Thanks for the reply really happy to see such reviews because i really liked this one and dont want to return.

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[OnePlus 5 Guides, News, & Discussion] fracman:
How do we try to replicate this. When I scroll slow like the videos I see none of this.
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
I think it's best replicated on facebook.

Try medium speed up-down repetitive motions and look closely.
[OnePlus 5 Guides, News, & Discussion] fracman:
I guess I see the squishiness a little but I would never see it otherwise. Thanks for the tip. Back in the box it goes.
[OnePlus 5 Guides, News, & Discussion] rouyal:
If it was a Blu phone or Moto E, I would shrug my shoulders at the display jerry rig, but not a $500 phone. And not even those cheap phones do this. I'm returning mine, and keep an eye on forums/subreddit to see if the issue gets quietly fixed on the assembly. I really don't want to return it, it feels so much nicer in the hand than the 3T.
[OnePlus 5 Guides, News, & Discussion] robertogl:
Well, I think I'm used to it now. I can't see the jello effect anymore...

Inviato dal mio ONEPLUS A5000 utilizzando Tapatalk
[OnePlus 5 Guides, News, & Discussion] Flint2:
For ME and My device the issue is there but is not enough to return it.

I perceive that issue is less notorious using black themes.

Also I'm slowly adapting to it and learn to scroll in a way that is less noticeable.

When substratum supported roms appeara I will install my preferred Domination theme and black gapps to mitigate

I hope for the developers to find a way to change the scroll acceleration in a way that would be less noticeable

All measures designed to SETLLE
[OnePlus 5 Guides, News, & Discussion] zige:
I have looked more, i can barely see it and im 99% sure its same effect which i have saw on some Samsung flagship phones, with Nexus 6P etc. and NOBODY had cried it is issue. I'm sure what this is. It's just some guy wad disappoined about OP5 reveal and then decided to try find even small thing to cry about. Then he filmed it with 960fps camera and showed it to others and then others started to think also that its issue and defective phone.

Really guys. Many other phones has same "effect" and its completely normal. That means Oneplus statement is right. About 1% of OP5 is seeing that effect and thats only because its something new what they havent seen before although is quite normal.

---------- Post added at 11:09 PM ---------- Previous post was at 11:06 PM ----------

Get your phone out of box man. Its completely normal to "squish" littlebit when doing that kind of scroll. Test with any other phones and you see exactly same behaviour :)
[OnePlus 5 Guides, News, & Discussion] vandizzam:
Hi Carl Pei :)
[OnePlus 5 Guides, News, & Discussion] zige:
Oh man i hope i could be Carl Pei. Damn i would be rich ;)
[OnePlus 5 Guides, News, & Discussion] KornY10:
U are crazy, thats it. Im here with an S8, an Op5, S7 Edge and an normal S7. We are 3 people and no one can look 3 minutes on the Op5 screen in the Twitter App with scrolling withoute strange head/eye feelings.

A Friend who did not know the Op5, i gave him the Phone and told him to scroll around and inspect the nice device. His comment? "Whats wrong with this ****, my eyes are tearing, Go away with that" everyone reacts so...my Wife, Friends, my workmate...

If we turn around all phones then the effect is almost gone on the Op5 and a little Bit present on the other phones.

I cant find people who did not see this effect.

So pls stop talking bull**** Like "its normal" crazy fanboys.
[OnePlus 5 Guides, News, & Discussion] Ashtrix:
Here are my findings and my take on this issue.

The Issue is the Samsung Panel behavior and LCD Panels and all panels in the world exhibit the same when "

inverted

" with orientation lock, Don't place it flat and try this. Make sure it's affected by gravity.

Checked the behavior on Note 5, S6Eplus, OP3, iPhone 6S. All show the same jelly effect when the orientation is 180, with lock. I.e inverted image scrolling will further cement this, Tip is to use slow scroll - Place your finger on the screen don't scroll it all the way, just do a 1-2cm flick to and fro on the panel gently and you WILL see it, especially if it's OLED type, the more spongy you'll notice.

Next is LCD panels show very less % of deviation vs LED panels but it

does

exist, minimal as I've seen on iPhone 6S. From the above devices (AMOLEDs all are showing same margin of deviation or jelly effect or spaghetti effect depending on the backgrounds..white is more pronounced over dark, highest I noticed was on S6Eplus )

Perhaps the working of the panels and technological hurdles or design.

The more effected the Panel is the worse the QA is on that part since the panel is oriented 180 from the factory & showing the more % of error or effect the bad the panel is, Samsung might be able to fix this with a driver or firmware patch to make the display orientation change, but that will cost OP, Gotta see how it progresses along with the camera halo issue and faux 2.x zoom, 1.6x being maximum for the HW on this device.

Also checked iPad Pro 10" 120Hz LCD - Doesn't show even 0.01%, confirmed that this is a 60Hz technological limitations on the panels wrto the HW and SW implementation & perspectives (LCD and OLEDs, OS, driver code, Orientation, Quality etc)

P.S

- All that I've been able to reproduce is on Samsung AMOLED panels, Please try to test the same on other panels too if you can guys and plus check if this issue goes away in the same app same UI if you flip 180 degrees

P.S 2

- The panel versions, I read that they are using the same panels from OP3T too, Like they did with the 3's panels into 3Ts - Samsung S6E3FAx (x - 3 for all OP3, 3 and 5 for OP3T run, and now 5 and 6 for OP5)

P.S 3

- This is a grave mistake on OnePlus, they wasted all the cash in marketing and hype rather than investing into R&D, with simple ideas from OP3 (same body design, not much rounded edges and front with removal of bump and battery capacity by curving a little) or OP2 (swappable covers with NFC and Qi, perhaps removable battery) with a few devices on the market (Nexus 6 for Stereo, Sony/Nextbit - Fingerprint sensor at the power button, perhaps a DAC) they could have made the real 2018 Flagship killer within the same price by keeping FHD and cutting down RAM.

Wasted potential, this device will be like OP2 !!
[OnePlus 5 Guides, News, & Discussion] ReyTheBoss:
Since it could be fixed , we just have to make a bigger noise to force OP to do it !
[OnePlus 5 Guides, News, & Discussion] jvidia:
Agree ... for me "noise" = "rma", otherwise OP won't feel in their pockets our pain ;)

Mine is going back this week.
[OnePlus 5 Guides, News, & Discussion] ReyTheBoss:
Let's do it then ! i cancelled my demand !
[OnePlus 5 Guides, News, & Discussion] a g bell:
Think it Would upset you if I showed you my video recorded on my nexus5 with the screen inverted.The jelly scrolling is there and highlighted by the video recording it.Normal use l can just make out some kind of screen disturbance or l think l can but not enough to cause an issue.This is only because l am aware there is a potential issue otherwise l doubt l would of ever noticed it.

But the way op have dealt with this issue so far is moronic
[OnePlus 5 Guides, News, & Discussion] jvidia:
Demand? or order?

:confused:
[OnePlus 5 Guides, News, & Discussion] zathus:
Comparing a phone exploding to this Jello effect is pretty ridiculous. The Galaxy S8 has a pink screen issue on way too many of its phones. Samsung acknowledged it might be an issue and released a few updates that fix nothing. But if you call them about it and try to get a replacement their responses, it's normal. They handle the situation the same way every other manufacturer does.
[OnePlus 5 Guides, News, & Discussion] Big Boy Marky:
I just uploaded this: [YOUTUBE]https://www.youtube.com/watch?v=C8qfc1x-nUk[/YOUTUBE]

I don't think I get the jelly effect but wanted to share with you guys.

Edit:

Here's the link to the video: https://www.youtube.com/watch?v=C8qfc1x-nUk

Doesn't look like embedding the url is working for me

Edit 2:

I realized that I was scrolling too fast. Here's a link to an updated video of it: https://www.youtube.com/watch?v=jueJzNTWGfo
[OnePlus 5 Guides, News, & Discussion] jvidia:
Can't see the video. :D
[OnePlus 5 Guides, News, & Discussion] Big Boy Marky:
Yea didn't realize it wasn't playing when embedding. I edited the original post and included the link to the youtube video. Thanks for pointing that out
[OnePlus 5 Guides, News, & Discussion] alex9898:
The thing that's really funny is that, where I live, they were accepting replacement for tinted screens before the S8.

But fortunately, not all manufacturers are like Samsung. Some of them have really good consumer services.
[OnePlus 5 Guides, News, & Discussion] Ankit Kabeer:
I think I see it but not sure. if you can scroll slowly, webpages with images. I think you'll be able to see it
[OnePlus 5 Guides, News, & Discussion] ddaharu:
You have a perfect phone ???
[OnePlus 5 Guides, News, & Discussion] iamelton:
if you cannot spot it in your phone (like me), then lucky you (and 1+ to our "poor" eye-sight ;) )..

nevertheless i dont see the point to go as far as taking a video, uploading it somewhere, and asking the world to verify it..
[OnePlus 5 Guides, News, & Discussion] B3501:
Samsung tried to fix it and ultimately failed. Yes the jello is different to an exploding phone but OP are saying nothing about it and calling it "natural" its their design fault and the take no responsibility for it. Terrible customer service.
[OnePlus 5 Guides, News, & Discussion] Mad_Wolf:
If you look from OP perspective when you mount the screen upside down that effect is normal :D
[OnePlus 5 Guides, News, & Discussion] Astur_Torque:
thant's not the way to show the jelly...

Do it soft and slow with less distance like when you paint a wall
[OnePlus 5 Guides, News, & Discussion] snippem:
Please you are for real with this anwser haha
[OnePlus 5 Guides, News, & Discussion] jvidia:
My return RMA as accepted.

Ships back in 24 hours by UPS.

No cost for me.
[OnePlus 5 Guides, News, & Discussion] Ankit Kabeer:
It is very subtle effect on my OnePlus 5 that sometimes I don't even notice it. Untill I look for it And sometimes it is so noticable that I cannot unsee it. And I have seen 4 or 5 people who said their phone doesn't have it but clearly their phone had it. So now I think every phone has it , it is just you don't see it
[OnePlus 5 Guides, News, & Discussion] setheleh:
Here are 2 videos of my unit. Can anyone see it ? Maybe its app related mostly high images and texts together like fb or twitte. Really dissapointed i wanted this device so much [emoji20]http://cloud.tapatalk.com/s/5959fd8966b7b/1352130207172cebae834971.mp4

http://cloud.tapatalk.com/s/5959fd8b4b27a/1351410207172cebae817660.mp4

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[OnePlus 5 Guides, News, & Discussion] guille26:
I barely can see it. Do you see it? If you don't, why does it bother you? Mine has it too but it's too subtle, I'm keeping my op5.
[OnePlus 5 Guides, News, & Discussion] setheleh:
If I could see it barely i wouldnt ask it. Also want to get my 1+ 5 but it was really good to see a proper official statement other than "normal" that will help me to decide...

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[OnePlus 5 Guides, News, & Discussion] panart:
Just to add some info based on my experience with Galaxy S7 and S7 Edge (i owned both, and on S7E i had the display replaced covered by warranty). The QHD AMOLED displays of those devices were quite different than the FHD displays on OP3T and OP5. The displays of GS7 and 7E had some areas that appeared greenish and some areas that appeared pinkish (first batches of S7 were really bad, i've seen that also in store showroom devices too). Also both S7 and S7E had some weird horizontal greyish thin bars appear when scrolling fast (especially on white background) probably due to refresh rate (just a guess). Both those issues are not present on OP3T and OP5 displays (at least the ones i purchased). IMO AMOLED displays are a gamble as they are more prone to defects than LCDs (though LCDs have their own light bleed issues). Of course that is not to say OnePlus is not at fault in the case of "jelly" effect. While my device doesn't seem to be affected, IMO OnePlus should man up, come clean and give a proper solution to those affected (either with an OTA, if possible, or by replacing the affected devices). On the box they say "created together with our fans" and it's time they prove to their fans that they got their back and at the same time that they won't stab them in the back.
[OnePlus 5 Guides, News, & Discussion] guille26:
Then what are you complaining about?
[OnePlus 5 Guides, News, & Discussion] setheleh:
All i need is a proper explanation i am not crying but if i paid 540 usd for a mobile i have right to see that right ?

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[OnePlus 5 Guides, News, & Discussion] Ady1976:
They've been stabbed in the back by me, however they stabbed me first, and exactly created for the fans? I don't think so, #Never Settle just don't, get rid and let them explain to the media, public and their so called fans why they ****ed up!, Side note not sure if ups have lost mine going back to them lol, can't get out of this nightmare soon enough.
[OnePlus 5 Guides, News, & Discussion] fracman:
Said screw it and submitted for RMA. Sux I gotta pay to ship it back to them.
[OnePlus 5 Guides, News, & Discussion] snippem:
I hope a admin of XDA closes this useless thread of wining(don't feel offended it is just my opinion)

The fact there are users here who complain while not even owning the device itself means the thread should be closed or thoroughly cleaned.

Asking advice on buying a device or not by users that have the jelly bug is pointless why.

If a user is saying he is not having the bug the bugged users will say that all devices have this.

And then give the pointless remarks about you have it to but you don't notice it (brainless).

I mean when there was lagg with scrolling nobody cared and we where all happy when it got better. The device is 2 weeks old give oneplus some slack on investigating and improving or solving this bug.

And if you want to decide to buy or not ask that in the q and a thread please and don't though in useless vids and quotes.

Do not let this forum go the same way as the community forum of oneplus goes with useless and brainless topics.
[OnePlus 5 Guides, News, & Discussion] Astur_Torque:
only?

In Europe we pay 560 euros... at least we have 2 years of warranty
[OnePlus 5 Guides, News, & Discussion] zathus:
If you flip the phone over does the effect go away?
[OnePlus 5 Guides, News, & Discussion] Zhoom:
This is clearly a hardware problem that doesn't affect all phones or all people. But if for them this is normal, expect to grow old until an explanation. Maybe they will try to hide the problem through software as Samsung did about red tint without much success.