yashsingh1/xdaforums huggingface dataset:
[OnePlus 5 Guides, News, & Discussion] Hudrator:
Well what else could they do? If they have no way to do something about this, what should they say? Maybe they have no other choice but to go the stoney road.

They can't say: "well we made a mistake there, but we can't do something about it. Have fun with our devices."?

Remembering the display problem of the op3 in the beginning? They said it has to be like it was, it was a feature...

In the end , we had one of the best calibrated displays. But I can't see anything like this this time.
[OnePlus 5 Guides, News, & Discussion] dreinulldrei:
You got me wrong. I think 1+'s reply is a very strong clue that this can't be fixed. Calibrating the screen was a completely different story and is standard for displays. So basically we agree.
[OnePlus 5 Guides, News, & Discussion] panhansx:
I love these "you scroll wrong for jelly effect" posts. XD its like "break your legs. You will see you will limp!"

No doubt, the effect is there. But some users here want to force this by unnatural scrolling. Don't get it.

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[OnePlus 5 Guides, News, & Discussion] emilrune:
The masochism is strong in this thread.
[OnePlus 5 Guides, News, & Discussion] robertogl:
I'm one of this people. But I only answer to other users that are saying that they don't have this problem. Well, it's on every phone, so..

Inviato dal mio ONEPLUS A5000 utilizzando Tapatalk
[OnePlus 5 Guides, News, & Discussion] dcervi:
This problem is technically called screen tearing. It only could be solved in software if the screen panel supports reverse scan (some do and others don't). We can't know for sure if our panel supports this as there isn't any datasheet available, but I suspect it doesn't. If it was supported the solution would be as easy as changing a bit in the panel initialisation command and removing the 180° rotation in Android.

Enviat des del meu ONEPLUS A5000 usant Tapatalk
[OnePlus 5 Guides, News, & Discussion] Ady1976:
Your wrong mate and he is right, i tried that before sending mine back, no ****ty scrolling when turned upside down.
[OnePlus 5 Guides, News, & Discussion] roba93:
I'm wrong lol? i never said that turning the phone upside down did NOT fix the issue?

I only asked for him to explain why this could not be fixed with a software/firmware patch, and now i'm asking the same to you :D

so please elaborate me expert
[OnePlus 5 Guides, News, & Discussion] robertogl:
Because this panel can't change the refresh scan 'order'.

Inviato dal mio ONEPLUS A5000 utilizzando Tapatalk
[OnePlus 5 Guides, News, & Discussion] Ady1976:
1. I'm not implying I'm an expert.

2. OP have already issued statements to say the effect is normal ( Ok whatever) that means support have already been instructed from above they have no intention to fix their balls up, they probably did have every intention to solve it at first but I'm guessing they've had desperate phone calls with Samsung to see if it can be fixed and then realised the **** up they've made, do really think if it was fixable they will reverse that statement and say oh sorry no it wasn't an effect, if you do your in for a long wait, if your happy with it you just plod on with it mate.
[OnePlus 5 Guides, News, & Discussion] roba93:
The only thing correct in your story is: they already stated that it's normal, the rest is just complete made up BS with no source what soever. so please just keep waiting for an official response for the fix or bash their customer service if that makes you happy

They have not given any statement for a fix. I already spoke to the support and their response is: still waiting for an official response for a eventual fix ;)

---------- Post added at 10:55 AM ---------- Previous post was at 10:54 AM ----------

Source ?:)
[OnePlus 5 Guides, News, & Discussion] Abhi Dahiya:
I was waiting for OP5 from last 2-3 months. I could have gone with 3T but thought why not wait and get a totally new generation hardware for a little more money.

And now we have a OP5 that is crippled by this display issue. If it hadn't this issue, it would have been perfect for me.

I don't care about benchmark cheating or 2x/1.6x zoom or iPhone copy **** because that is just over the top, overblown criticism by some jealous morons that actually doesn't matter and is not even an issue. But this Jelly thing is actually an issue. I wonder how apple managed to avoid this jelly effect while mounting the screen upside down while OnePlus failed.

This is a clearcut failure of QA while the phone was being developed and tested. Did no one in OnePlus notice this weird screen issue ?

I just hope they somehow fix it, so that i can buy one because there is no other phone in the market that can fulfill my needs.
[OnePlus 5 Guides, News, & Discussion] i1009123:
Someone needs to check it to be sure.

https://xdaforums.com/showpost.php?p=72905683&postcount=12
[OnePlus 5 Guides, News, & Discussion] jvidia:
Where did you see that apple mounts the screens up-side-down?
[OnePlus 5 Guides, News, & Discussion] alan sh:
Interesting - I don't see the jelly effect BUT - rotation doesn't go 180 degrees (I tried it in Chrome). It goes 90 degrees either way - but not "upside down". Anyone else see this? Maybe that's a difference?

Alan
[OnePlus 5 Guides, News, & Discussion] TANKRED_ENDURES:
Does tablets change refresh orieantation? Because you can rotate it and there is no jello
[OnePlus 5 Guides, News, & Discussion] robertogl:
You can go 180° with some apps from the play store.

Inviato dal mio ONEPLUS A5000 utilizzando Tapatalk
[OnePlus 5 Guides, News, & Discussion] a g bell:
And still record a video showing it, hmm?
[OnePlus 5 Guides, News, & Discussion] snippem:
And you have the op5 or just wanted to give your opinion.

What I mean is why do you think everybody is interested in your journey to a new phone

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[OnePlus 5 Guides, News, & Discussion] Rebel7022:
OK well I can't tell if jelly present, & let's put it like this I been on my 5 since early drop, so if jelly is there but it's that Suttle who cares, who keeps they're phone for more than 6 months, my oneplus 5 barley gets warm & I ain't sending my fresh oneplus back. I'm rolling with my 5 till its time to sell for 300 & buy the 5t
[OnePlus 5 Guides, News, & Discussion] B3501:
Hate to tell you but the resell value of this phone will be virtually zero.
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
There is nothing wrong with this phone, at least not mine
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
The jelly is very much an major bug, it makes reading text in browser while scrolling much worse. Official reply from oneplus:

"Thank you for contacting OnePlus. This is Jin, an RRR (Return, Replacement, and Repair) Specialist, and I'll be glad to assist you with your concern today. We have received your RMA request about your OnePlus 5.

The OnePlus 5 uses the same level of high-quality components as all OnePlus devices, including the AMOLED display. We've received feedback from a small number of users saying that at times they notice a subtle visual effect when scrolling. This is natural and there's no variance in screens between devices. The screen so called jelly effect is caused by the user' eyes persistence of vision (visual staying phenomenon or duration of vision) and it could be related to the different screen material, different users' screen touch direction, or different screen contrast settings，so that different performance on different screen. It is not OnePlus 5 screen quality issue or screen special effect, but just a normal and natural physical phenomenon.

But if you want to return the phone please let us know."

Anyhow, if you getting annoyed by this flaw, send it back to oneplus or await an uncertain fix from oneplus
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
Wrong thread this is about fixing jelly now
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
No, its not.
[OnePlus 5 Guides, News, & Discussion] Hudrator:
Even if anybody could confirm,we will not know if OP would be allowed to make use of this feature...

So it would be very interesting to see the story of the Oppo R11 and how Oppo will handle this matter (or maybe they aren't affected?).

Same goes for the Camera Software and features.

Anyone got intel about that?
[OnePlus 5 Guides, News, & Discussion] Rebel7022:
My cousins friends aunts brothers sisters boyfriends Dad is a moderator, I think I would know if this thread was about achieving jelly
[OnePlus 5 Guides, News, & Discussion] emilrune:
[YOUTUBE]TwkOjA6w9fQ[/YOUTUBE]
[OnePlus 5 Guides, News, & Discussion] Hastaloego:
got mine 2 days ago, cant notice any jelly effect so far.
[OnePlus 5 Guides, News, & Discussion] d4fseeker:
Why can't OnePlus decide what they actually want to tell their customers? This is the reply to a new request for details I received yesterday. My ticket complaining about dizziness is open since the 26th, at the beginning they completely ignored that part of the ticket and now always this. By now it sounds as if it's a generic text block, because I complain about seeing the issue mostly in my news apps and now they reply about browsing...

"I understand that you'd like to continue enjoying a smooth scrolling experience as you go about regular browsing.

I'd like you to know that this has already been reported and since we'd like to be as accurate as possible when providing important information like this, we're still waiting for an official update regarding the matter."

I somehow think they want me to wait the 14 days so I can't return it for refund. Their bad, MasterCards charge back for defective merchandise is 45 days...
[OnePlus 5 Guides, News, & Discussion] jvidia:
After reading that same robotized answer from OP support over and over again, I have to agree with you that what it seems is that OP is delaying it on purpose so that people run out of the return period and then have to keep the OP5.

Sad...
[OnePlus 5 Guides, News, & Discussion] phil-t:
I'm still not seeing any concrete technical explanation for this effect.

It's probably a case of "A little knowledge is dangerous", but I work with embedded displays as well as custom displays for embedded PC products and we often mount screens upside down for various reasons (sometimes viewing angles, sometimes mechanical placement, etc), I can't think of any technical reason on a normal LCD refresh scheme that this extent of 'jelly' effect could be seen.

Although the screens we use more often than not have a 'scan direction control' pin you can toggle for Normal or Reverse, when we rotate the screen, we don't change this at all, all rotation is done before this, either in the GPU (we have embedded PCs with Intel GMA graphics, and we use the rotation features provided by that), or in embedded displays where we have small microcontrollers (e.g. STM32F439) we do the rotation ourselves in the graphics libraries using various techniques depending on hardware acceleration support. We've never seen anything remotely like the Jelly effect, but our stuff is remarkably straight forward.

I can't actually think what can explain the unidirectional nature of the issue, I mean for any jello effect to occur, the data refreshing of the entire screen must be massively asynchronous to the data underneath, whilst on the surface you could analogise this to screen tearing from v-sync being unlocked, that wouldn't explain what it only occurs if the screen is rotated 180 degrees, surely that kind of issue would dependant on scroll direction vs screen rotation, i.e. scrolling down on an OP5 behaves the same as scrolling up on a non-inverted display?

At the end of the day, part of the screen stays with old data, part with new, how high up the chain you have to go before that behaviour is being introduced needs Oneplus to explain.. it could be anywhere..

I've looked at the Kernal tweaks thread linked above, most displays have a scan direction control method for reversing scan direction, but that's never remotely exhibited 'jelly' effects.. although who knows in this case..
[OnePlus 5 Guides, News, & Discussion] Hastaloego:
its because the dress is blue and black... no wait its golden and white...
[OnePlus 5 Guides, News, & Discussion] phil-t:
:) I know what you mean..

I am just a bit disappointed that oneplus say its 'natural' and yet have not highlighted the technical reasoning behind that statement. Instead, we have to 'guess' at things, or in some cases argue that something so obviously quantitatively is in the eye of the beholder.. ;)
[OnePlus 5 Guides, News, & Discussion] eikaramba:
yeah i'm quite certain that most of the users who say they are not seeing it, are actually not seeing it. I mean i know so many people how don't see the RGB effect on home beamers or don't saw a difference watching the hobbit in 48fps. But unfortunately i see it quite clear and i'm just sad. Sad that oneplus is treating us like children. Srsly if they would actually care and prove that they are working on it, i would be happy, even if it is not fixable in the end. But don't tell us it is "natural". Just admit it and be transparent and open, like a cool hipster "we-are-different-than-the-others" company.... and don't try to be like samsung.
[OnePlus 5 Guides, News, & Discussion] setheleh:
Returned my phone already first 1+ experience and probably will be last. So dissapointed...

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[OnePlus 5 Guides, News, & Discussion] jvidia:
Why? can you share your disappointment please?
[OnePlus 5 Guides, News, & Discussion] tragique:
Anyone know usually how long it takes to get a refund once they receive the RMA product?
[OnePlus 5 Guides, News, & Discussion] ram4ufriends:
I got the refund in 3 days after I got confirmation email from them that they received the device...
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
https://twitter.com/getpeid/status/882987070972493825

Official statement from oneplus:

https://forums.oneplus.net/threads/scrolling-stuttering-like-jelly.555171/page-6#post-16441207

"Dear OnePlus Users,

Good day!

This is from OnePlus Bug Hunters.

The OnePlus 5 uses the same level of high-quality components as all OnePlus devices, including the AMOLED display. The so called jelly effect on the screen is caused by the visual staying phenomenon or duration of vision, and this could be related to the different screen material, different users' screen touch direction, or different screen contrast settings，that produces different performance on different screens.

It is not a OnePlus 5 screen quality issue or screen special effect, but just a normal and natural physical phenomenon. We will now be closing this thread and will be marking it 'Solved'.

Thank you and good day.

Kind regards,

OnePlus Bug Hunters "

So there will not be an fix.
[OnePlus 5 Guides, News, & Discussion] a g bell:
No official fix anyway?
[OnePlus 5 Guides, News, & Discussion] worldsoutro:
There is going to be no fix because its natural
[OnePlus 5 Guides, News, & Discussion] AaWsy:
No need to fix as you can't and is not going to read the text while scrolling.
[OnePlus 5 Guides, News, & Discussion] zathus:
What I find odd is if I turn any of my phones upside down, I see no effect. Shouldn't I? Theoretically the exact same thing right?
[OnePlus 5 Guides, News, & Discussion] setheleh:
Already sent videos previous pages. One of my friend bought this phone for me and said for me no problem but I am so sensitive about that kind of things dont want to take risk. Most important thing is the attitude of company. "NORMAL"

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[OnePlus 5 Guides, News, & Discussion] ray2jerry:
OK I'm a very observant guy... I have detected screen tears and weird artifacts on TVs and computers and can totally tell when a TV is using Motion Blur or a weird refresh rate, etc but I'm just not seeing anything wrong with my OnePlus 5 screen when scrolling.

Sure it might stick for a split second when scrolling a big webpage (but I think that has more to do with Dolphin browser) but I'm not seeing anything weird with the drawing or refreshing of the screen and I've tried to recreate it with all kinds of up and down and side to side window scrolling.

I can KINDA see it in some of the examples people have put up, at least a lot more pronounced than anything I'm seeing, so I'm not sure what to think. My screen definitely doesn't tear or ghost like some posts show so either the effect is there and I'm not seeing it, or there was a difference in some batches manufactured that were different. I got mine during the Launch Event, but you would think earlier phones would have the most chance of manufacturing issues.

Either way, this is by far the best OnePlus phone I've owned, and it was really hard to give up my OP2 for this one but the improvements are incredible, especially for someone who never used a 3/3T. DASH charging seems like some kind of crazy voodoo magic, I can't believe it takes less than 30 secs for 1%!

I honestly wouldn't trade it for anything on the market right now and am very pleased that OnePlus knocked it out of the park again.... at least for me. But everyone has their own preferences...

rAy
[OnePlus 5 Guides, News, & Discussion] invinciblecc:
Hi guys !!

First of all I would like to start by telling you people I just received my one plus 5 128gb version today ! And I am can provide proof of purchase for the idiots who think I am paid by one plus !!

I am a medical student in up

Though I will rereview it after sometime

Of usage

There is one think I want to tell you all

Anyone planning to buy the one plus 5

I noticed what I think is the jelly scroll as soon as I scrolled first and yes maybe all phones are affected by it

And some people just don't see it...

And I did see it ...

But it's not a deal breaker..

I believe this issue has been blown out of proportion ...

There is a mild effect which can just be dismissed off as an animation

Honestly...

The jelly effect shouldn't be a reason to keep off from a phone with this performance

I believe that most of the fans of this phone are here people whoa are after performance and not camera quality

And in this regard this is probably the best phone in the market right now...

Here's my philosophy...

IF SOMETHING IS DEFECTIVE BUT THE DEFECT IS SO SMALL THAT THE VERY EXISTENCE OF DEFECT IS SUBJECTIVE FOR YOU PERSONALLY ....JUST LET THE DEFECT GO TO HELL AND ENJOY THE PRODUCT !

This is my personal opinion

And people have been noticing it to varying intensity

My condolences for those who have faced the brunt ...

If you buy this and turns out too much jelly issue just get a replacement unit chances are one of the two would be ok enough for your daily use!

---------- Post added at 05:14 PM ---------- Previous post was at 05:09 PM ----------

P.S. I could have used this phone for months without knowing there was any problem with it had I not known what to look for...

So I suppose sometimes ignorance is bliss

---------- Post added at 05:17 PM ---------- Previous post was at 05:16 PM ----------

In the end a phone is a phone

The small issue will only bother you if you obsess about your device...just use it...and you won't care...

---------- Post added at 05:27 PM ---------- Previous post was at 05:17 PM ----------

One las thing if you intend to really but the one plus 5 and no other phone can fulfill your needs I suggest don't go on reading about jelly effect you will train yorr mind to see it everytime and there will be no turning back from there...forget about jelly effect get your phone and enjoy it
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
https://www.phonearena.com/news/One...again.-Goes-back-to-calling-it-normal_id95783

"OnePlus backtracks on the "Jelly effect" again. Goes back to calling it normal"
[OnePlus 5 Guides, News, & Discussion] setheleh:
Even you arent scrolling wright to see the effect slightly i saw it [emoji53]

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[OnePlus 5 Guides, News, & Discussion] liver20:
Anybody tried resurrection remix for if exist jelly efect?

Enviado desde mi SM-G955F mediante Tapatalk
[OnePlus 5 Guides, News, & Discussion] cheesechocolate:
Well I bought two and returned both of them.

I know one thing for sure. Like 100% sure - The next Oneplus device won't have this jelly effect and it'l probably also have better camera seeing how much flak Oneplus has taken for both of these things. I know that for sure at least.
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
+1, looking forward to some info on this.
[OnePlus 5 Guides, News, & Discussion] B3501:
Of course. It's a hardware problem not a software problem. A custom Rom isn't going to help.
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
Have you tried?
[OnePlus 5 Guides, News, & Discussion] B3501:
Do you not understand the problem? The screens are all installed upside down which causes the problem. It's not rocket science!
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
You did not try then.

Awaiting an reply from some that actually tried the resurrection rom.
[OnePlus 5 Guides, News, & Discussion] snippem:
And you have all the knowledge that this will never be fixed [emoji57]

I don't say you are wrong but you simply do not know.

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[OnePlus 5 Guides, News, & Discussion] cloudx720:
The oneplus 5 is a certified beast!
[OnePlus 5 Guides, News, & Discussion] Huntereb:
Is it not possible to modify the bootloader to disable the way they've inverted the display, and just use the phone upsidedown? What disadvantages would someone face using the device backward?
[OnePlus 5 Guides, News, & Discussion] casual_kikoo:
Wrong thread.
[OnePlus 5 Guides, News, & Discussion] B3501:
There's nowhere in that Rom changelog that says it's fixed, why would it be? It's only a custom Rom not a screen inverter fix!

---------- Post added at 03:37 PM ---------- Previous post was at 03:35 PM ----------

I agree it may be fixed in the future but people don't read changelogs. RR doesn't say it fixes it, it doesn't invert the display. Why are people asking if it does?
[OnePlus 5 Guides, News, & Discussion] jvidia:
Mine gave me > 181000 ( before I returned it :D ).
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
And still: we await an user that tried it. Not guesses.
[OnePlus 5 Guides, News, & Discussion] B3501:
OMG! Read the changelog!!!!!
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
Still no user input from who has tried it.
[OnePlus 5 Guides, News, & Discussion] B3501:
Can you give me any technical reason as to why or how would be fixed? Blind hope?
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
Why do you reply?, you have not tried the resurrection roms and do not have any relevant input.
[OnePlus 5 Guides, News, & Discussion] B3501:
Because you don't read the changelog or thread only ask if it's fixed. Like a lot of users on here. Read the thread and understand what's happening and you'll realise it's not fixed.
[OnePlus 5 Guides, News, & Discussion] dasti555:
Personally I can't see it at all. But sometimes i feel like there is some kind of jelly.. Anyway solid phone definitely won't send back.
[OnePlus 5 Guides, News, & Discussion] NisseGurra:
Still no facts on if resurrection rom solves the jelly scroll bug.
[OnePlus 5 Guides, News, & Discussion] mtresk:
ты дебил, поставь уже сам и убедись, что ничего не изменилось.
[OnePlus 5 Guides, News, & Discussion] casual_kikoo:
English please.
[OnePlus 5 Guides, News, & Discussion] a g bell:
https://tapatalk.com/shareLink?url=...share_tid=3631232&share_fid=3793&share_type=t

Jelly-scrolling Kernel test might be of interest to some here
[OnePlus 5 Guides, News, & Discussion] ReyTheBoss:
Yess i saw it and it got my hopes very high !! hope they do it !

https://xdaforums.com/oneplus-5/help/jelly-scrolling-kernel-test-t3631232/page4
[OnePlus 5 Guides, News, & Discussion] Abhi Dahiya:
https://www.phonearena.com/news/One...again.-Goes-back-to-calling-it-normal_id95783

What do we make of this article ? Is OnePlus saying they will fix it via Software Update or not ? There is a new statement from OnePlus added to article
[OnePlus 5 Guides, News, & Discussion] sobelixtus:
Wouldn't hold my breath while waiting the fix. Most probably it will not be fixed.