yashsingh1/xdaforums huggingface dataset:
[Sony Xperia XA1 Questions & Answers] Ticklefish:
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.

It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
[Sony Xperia XA1 Questions & Answers] heinthetaung123:
It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".

May be export quality to EU and Asia are different. :laugh:
[Sony Xperia XA1 Questions & Answers] ermond012:
Hi there. I see that you are using an XA1, can I ask you something? Would you be so kind to share its stock wallpapers from its system files please? I know this is not related to your topic but I'm just so desperate to have them...:crying:
[Sony Xperia XA1 Questions & Answers] ross23:
I have no Issues with my touch screen. Although when I bought a new cheap screen protector off ebay I am finding sometimes it becomes "unresponsive" (in the corners the screen protector "lifts up" due to the curved glass of the phone and starts collects dust/grime).

Removing the screen protector fixes the issue. Do you have a screen protector?

Another option would be to go into: Settings - About phone - Diagnostics to test the screen. you can tap/ swipe anywhere on the screen and it will give you feedback on if it registered the tap or not. Lets us know!
[Sony Xperia XA1 Questions & Answers] levelzero000o:
I also experienced this issue but after switching from Swiftkey keyboard to G-Board and it seems that the issue went away so I doubt it is a hardware issue.
[Sony Xperia XA1 Questions & Answers] ross23:
I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.

Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.

EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.
[Sony Xperia XA1 Questions & Answers] Ticklefish:
That's got to be hardware. I reckon your digitizer is faulty. You should be able to return it to the retailer for a replacement. Or get Sony to do it for free.
[Sony Xperia XA1 Questions & Answers] pqtsoft:
I have same problem and go to sony care 3 days. Everything work perfectly
[Sony Xperia XA1 Questions & Answers] heinthetaung123:
I want to give a summary of my story here.

I bought two xperia xa1 about a month ago. Both phones are having touchscreen issue within a week (edges of the screen are not sensitive). I sent to local service center in Singapore.

Now I have got my phones back. They replaced the screen for both phones and they are working fine so far.

Thanks to Sony, my new phones become refurbished phones just after being bought.

I feel like I bought refurbished phones with premium price.
[Sony Xperia XA1 Questions & Answers] karandpr:
It appears , there are certain batch of devices which have digitizers issues along edges ....

There are similar complaints on amazon regarding the same.
[Sony Xperia XA1 Questions & Answers] ross23:
I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.

I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.

Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.
[Sony Xperia XA1 Questions & Answers] karandpr:
This is not the first time ,when a batch of devices faced an issue .AFAIK, Xperia Z has a lot with yellow tint. Also one another phone with really fragile speaker.

This might be issue with one particular batch , which might have escaped while testing.

Or issue with display vendor.

Otherwise a solid device.
[Sony Xperia XA1 Questions & Answers] furankuM2:
You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk
[Sony Xperia XA1 Questions & Answers] phone_wrecker:
Yes. I too had the same issue. Did a screen and touch replacement under warranty. Working well
[Sony Xperia XA1 Questions & Answers] karandpr:
[MENTION=7243424]ross23[/MENTION] [MENTION=4315551]Ticklefish[/MENTION]

What screen protector are you guys using ?

There are some reports about screen protectors interfering with touch.

I am not using any screen protection , just a generic rubber case for impact protection.
[Sony Xperia XA1 Questions & Answers] CCHIPSS:
You can resize the keyboard to "deal" with the issue. But keep in mind that this touch screen issue affect all other apps too. Games and stuff. I personally don't think it is possible to use a phone with a defecting touch screen for long.
[Sony Xperia XA1 Questions & Answers] ross23:
I am currently using the Zuslab 3D curved tempered glass screen protector I bought off ebay.

Its good, it does cover the whole screen, including the curved edges of the phone, however, it only has adhesive around the edges of the screen protector, not in the middle. So the middle of the screen does feel a little "hollow" as it an air bubble and not adhesive.
[Sony Xperia XA1 Questions & Answers] Ticklefish:
I'm just using a thin plastic one I bought from Amazon for a couple of bucks. It's really just to provide a bit of scratch protection. I'm using a proper case to protect the actual phone.
[Sony Xperia XA1 Questions & Answers] Santo03:
Maybe the touch issue is a software problem. A few hours ago someone on gsmarena said the problem was resolved with latest software update! ;)(in the XA1 discussion).
[Sony Xperia XA1 Questions & Answers] RohitBopnna:
I am also facing the same issue, the P or L or the backspace, does not respond to touch, but press hard and it responds. I ran the touch test and that particular section does not register touch. i have no screen guards or any plastic on the screen. Even any app icons in the section, i need to press hard to open the app.

Need to take the phone to service
[Sony Xperia XA1 Questions & Answers] ross23:
Just take the phone to the store you bought it from and ask for a replacement. Im not sure how it works in your country. But for me, i just got the phone replaced on the spot with a new XA1.

Having no issues with the new phone, all is working great.
[Sony Xperia XA1 Questions & Answers] norbbb:
I'm experiencing the same problem on my device. In my sketch app i drew lines from the sides towards the middle of the screen. In the picture which i attached you can clearly see the non-responsive zones at the sides :rolleyes:
[Sony Xperia XA1 Questions & Answers] RohitBopnna:
Thank you, I just gave it to the service center, will check what they will do, its already been 2 months since i bought the phone, the problem only started in the last two weeks, so not sure if i should get a XA1 replacement (what if it does the same thing after one month) or go a different one (will have to wait till Sony comes-up with the next budget phone. :rolleyes:
[Sony Xperia XA1 Questions & Answers] rnrajasekaram:
I have the same issue

I have the same issue

its came after the system update
[Sony Xperia XA1 Questions & Answers] RohitBopnna:
I got my phone today, working fine and latest version updated, i know they changed the digitizer (touchscreen), but the service center guy told, this issue happen because we installed the System Update every time there was one. He told me dont do the update so frequently, "What a Jack ***". :eek:

SONY why dont you acknowledge that it was a bad batch? :confused:
[Sony Xperia XA1 Questions & Answers] Billy141:
Yeah I finally bought an xperia for first time in ages(good price for hw again at last) just hit my 3rd month I've been going through the Sony forums and lots have the same as me where basically on the p the screen doesn't work properly on press (mines a little yellow too and only dodgy functionality on q) but does look a little bent on p side, about an inch under power button, by any chance is the some thing that gets hot there lol? And are Sony just going to tell me it's not there fault / there's a fee

---------- Post added at 05:13 AM ---------- Previous post was at 05:06 AM ----------

Here is my edges (soz was trying to get as close as possible to edge
[Sony Xperia XA1 Questions & Answers] Billy141:
So so sorry did try deleting / adding above
[Sony Xperia XA1 Questions & Answers] karandpr:
Get it replaced.

Its a bad a batch...
[Sony Xperia XA1 Questions & Answers] Billy141:
Hope it's that haha cheers mate just didn't seem hopeful as u can see slight bend etc
[Sony Xperia XA1 Questions & Answers] randymabius:
can you please tell me the date and month of manufacture including batch no? People are talking that one of the batch didn't go through testing and was directly sent to market. I want to know if it is true.
[Sony Xperia XA1 Questions & Answers] Billy141:
Yeah where do I see that mate and Yeh sony are saying due to bend they won't do on warranty and I'm arguing the case I've had my XC longer and no bending even with smashed screen lmao any advice
[Sony Xperia XA1 Questions & Answers] Billy141:
Woop banned from Sony haha but they haven't done a good clean up and can anyone tell me about this forwarding and if there's a way around https://connect.sonymobile.com/conn...ttps://talk.sonymobile.com/?sso_no_log=y&sl=y

It doesn't matter how I get to site it sends me to that (I am still on but dif app in)
[Sony Xperia XA1 Questions & Answers] amer1133132:
i just give my phone back for the company because i have exactly the same problem ..

i check in the store and i find the black phones have the same problem but the gold work good ..
[Sony Xperia XA1 Questions & Answers] usbfreak:
yeah, numerous complaints on gsmarena also..
[Sony Xperia XA1 Questions & Answers] jitendersaini:
Hello guyz, yes xperia xa1 has issues with touch calibration on edge, not only keyboard but using applications also, people who want to check just open google photos app and try to scroll it via scrolling pointer that appears on edge, you can see it very much you are not even able to hold it on pointer

Jitender
[Sony Xperia XA1 Questions & Answers] dfin13:
Glad to see this isn't just an issue with my wife's phone. We bought it two months ago, open-box from B&H Photo. We've passed the return window unfortunately, so we have to rely on Sony support for this. Hopefully when I call, I won't be run through all the goofy troubleshooting steps for an obvious common hardware issue.
[Sony Xperia XA1 Questions & Answers] karandpr:
Can you mention the firmware version ?

Also what kind of screen protection are you using ?
[Sony Xperia XA1 Questions & Answers] dfin13:
Build # is 40.0.A.5.66. No screen protector. Sony had me download their diagnostic app, which wiped the phone, but still the edges are not working properly. Got an RMA to send it back in. From what I'm reading, a lot of people experience the same thing even with "repaired" phones, which makes me wonder if there's a design flaw that causes the digitizer to malfunction even after it's replaced.
[Sony Xperia XA1 Questions & Answers] karandpr:
Except I faced the same issue on .66 firmware. It got fixed in 40.0.A.6.121 .

That's why I asked.

Sometimes the touch driver has calibration issues (I am looking at you Xperia Active).
[Sony Xperia XA1 Questions & Answers] kris555777:
[MENTION=3690061]karandpr[/MENTION] Where do you get the new versions 40.0.A.6.121?
[Sony Xperia XA1 Questions & Answers] karandpr:
That's the last OTA update I received. 5th September 2017.

http://www.xperiablog.net/2017/08/29/firmware-updates-rolling-for-xperia-xa1-xa1-ultra-and-l1/
[Sony Xperia XA1 Questions & Answers] kris555777:
Thats strange becouse i have not jet update ota for thise compilation
[Sony Xperia XA1 Questions & Answers] karandpr:
https://xdaforums.com/crossdevice-dev/sony/pc-xperifirm-xperia-firmware-downloader-t2834142

You can check with XperiFirm if it's available in your area .
[Sony Xperia XA1 Questions & Answers] kris555777:
Yes, i will w check
[Sony Xperia XA1 Questions & Answers] dfin13:
A firmware update would have certainly been preferable to digging up an old backup phone for my wife and shipping her Sony off. The phone said it was up-to-date, and I assume the Sony repair tool ensured the latest available firmware (I'm in the US) was installed when I ran it. When it comes back in a couple of weeks, hopefully .121 will be available. It's actually a pretty cool phone.
[Sony Xperia XA1 Questions & Answers] karandpr:
The rollout of .121 is still in process. US usually is at the end due to carriers.
[Sony Xperia XA1 Questions & Answers] kris555777:
The new firmware is only for few regions available now and for me CE1 is none. I hope update solve touchscreen issue.
[Sony Xperia XA1 Questions & Answers] kikub:
Did you had seriously touchscreens problems on left and right edge or just a little bit?

Problems with your touchscreen are completely fixed with that update?
[Sony Xperia XA1 Questions & Answers] Kolma:
Having this issue on my gf's Xperia XA1 (unlocked on Metro PCS)

It's updated to 40.0.A.6.121 (via Xperia Companion)

Still having edge issues on all 4 sides.
[Sony Xperia XA1 Questions & Answers] karandpr:
I never had any edge issues.

On the .66 update , The p , o and delete buttons started getting touch issues. Which is right edge lower corner

I thought it was strange cos

1.) It worked perfectly before update.

2.)Phone didn't fall or get wet.

3.)After applying a slight more pressure ,the touch responded. So if I had any screen protection ,the touch would have worked and I wouldn't have noticed it.

It started working again after the .121 update and after 1 cold restart.

(

Drained out battery completely.

Charged Phone.

And started again

)

My issue was of probably bad calibration .

[MENTION=4032323]Kolma[/MENTION] . I think you have hardware issue. Get it replaced. Like I mentioned before, there is a bad batch of LCDs.

OR

There are two display vendors and both have different calibration values.
[Sony Xperia XA1 Questions & Answers] kikub:
[MENTION=3690061]karandpr[/MENTION] - Thank you for response. My whole left and right edge by 5mm on both sides don't work. Too bad, phone is great, but this problem..
[Sony Xperia XA1 Questions & Answers] karandpr:
I think it's a hardware issue. Get it replaced to avoid future hassles.
[Sony Xperia XA1 Questions & Answers] kikub:
Waiting replacement whole month without phone of course. Worse customer service ever.
[Sony Xperia XA1 Questions & Answers] xppo:
hi all

can anyone one put link for rom that before 40.0.A.5.66

my problem came after updating to 40.0.A.5.66 till latest

, 135 its worse

if any one can also put link for aosp or cm roms for g3112 "

to see if problem solving..

thank you
[Sony Xperia XA1 Questions & Answers] kris555777:
Worse 135?for me is more performance and partly solve problem with touchscreen eges.
[Sony Xperia XA1 Questions & Answers] xppo:
are you mean that you don't have problems after updating to 135 this good news it's software issue can you put link for it i want flash it again with flash tool may be work fine after all

i hope not device issues
[Sony Xperia XA1 Questions & Answers] kris555777:
Mean after update to 135 i have only right top edge not response touchscreen.
[Sony Xperia XA1 Questions & Answers] karandpr:
The .135 again broke the lower touch screen for me.

It was perfectly fine in .121.

After the .135 update my lower right side is getting shaky in between.

Will drain out the battery and try to see if the issue persists .
[Sony Xperia XA1 Questions & Answers] dfin13:
It's been 28 business days since they received my wife's XA1 for repair -- no returned phone, no contact other than me chatting with clueless reps about it. Last Sony product I buy, period. What a joke. This POS needs to be recalled.

Edit: Magically, the day after the last chat with a rep about the length of repair time, a phone (I'm guessing it was a different phone, since it came with the SIM tray and I didn't send it in with one) was overnighted to us. Works fine so far, but then again, so did her phone when we first got it. I have a feeling whatever is causing the touch screen to fail will just happen again over time, but hopefully during the warranty period.
[Sony Xperia XA1 Questions & Answers] klorofill:
So i am now thinking of getting this phone. With such large number of reports of faulty screens and touch sensitivity. Should i avoid this phone. I want to get the G3116 global dual sim variant in Hungary from a local store can you recommend it or no? Did the replacement device you receive from sony work out for you?
[Sony Xperia XA1 Questions & Answers] dfin13:
It took a month or two for the original problems to appear when I initially bought the phone (or at least for my wife to complain about them), so I'm not really comfortable telling you, a month and a half after we got her replacement phone from Sony, that the issue is fixed. I wish I could recommend it, because it is overall a very good phone if you subtract the issue with the touchscreen ... but seeing as how the screen is the most important part of a smartphone, that is kind of hard to do.

Personally ... I wish I'd read a little deeper on it before I bought it, I would not have bought it if I'd noticed the amount of complaints about the screen (the Sony forum has a LOT of complaints). There are plenty of good phones out there at the same price point. I only bought this one because it was the best 5" phone at that price I could find (my wife has tiny hands and can't use anything larger with ease), and we're only keeping it for that same reason.
[Sony Xperia XA1 Questions & Answers] klorofill:
Hey well check this out, i just noticed this following comment on GSMArena's opinion forum: "It seems like the first batches were the ones that had the screen issues. I have read that later batches have their display issues rectified. Make sure to check the manufacturing date when buying the XA1.
On the sd card and micro sim slots there are a little white papers with information about the manufacturing, pull it out carefully. Mine says 17W35, that mean the phone was made the last week of August." And," Touch screen problem is evidently seen on color black units. Suppliers recommend to return the item immediately for a software fix."

So my question to you is do you have a black colored one and can you check the manufacturing date. I think if it was built and shipped after july it should be good.
[Sony Xperia XA1 Questions & Answers] dfin13:
I'll try to remember to check her phone later for that information, but the notion that it was black phones only is incorrect since her phone is white.
[Sony Xperia XA1 Questions & Answers] klorofill:
Thanks mate. And to clarify the statement about phone color, what is intended is to say it is most common in black phones. But please check thanks.
[Sony Xperia XA1 Questions & Answers] klorofill:
You ever check the date on that phone?
[Sony Xperia XA1 Questions & Answers] dfin13:
Not sure where to find the date. It did not ship in a retail box, and i don't see it anywhere in About Phone.
[Sony Xperia XA1 Questions & Answers] klorofill:
You find the date in the sim try area... There you find a scroll tab which you must carefully pull out of the phone. It is self-winding, so when you let go it will reel itself back into the phone.
[Sony Xperia XA1 Questions & Answers] klorofill:
Eh no worries. Never mind. If you can't find its alright... I am now thinking the XA1 is not even worth troubleshooting. SONY messed up big time with this one
[Sony Xperia XA1 Questions & Answers] dfin13:
We're actually getting her a different phone, she's tired of dealing with all its quirks. It seemed fine to me when I was setting it up for her, but she uses it every day and things like sluggishness and wifi/bluetooth dropouts are making her nuts.
[Sony Xperia XA1 Questions & Answers] karandpr:
I am curious about the WiFi dropouts .... It was a an issue with lot earlier firmware ...Was fixed later ....

Is the issue still on your device ? Which firmware version ?
[Sony Xperia XA1 Questions & Answers] eddie24902005:
mine has ghost touch and non responsive navigation keys
[Sony Xperia XA1 Questions & Answers] ross23:
So my replacement phone that I got is now starting to have issues. For almost 7 months I had very few issues and the phone worked great, up until recently.

No the top (from left to center) of screen is unresponsive and I can't swipe down for notifications (only works on the right hand side). Now both left and right sides of my screen do not work.

Going to try for a replacement or to get the screen fixed. But I dont think it will do much. I think all these model of phones are flawed.
[Sony Xperia XA1 Questions & Answers] CaptainSpeedster:
I got my phone in july of 2017 and at first it was awesome but then i started getting screen problems (left and right side edge about 4mm) sent it to the store, got it back in a month (way to long honestly) and it was working again... in march of this year i got same problems but with screen not working on top, i couldnt slide that nofitications,wifi data gps etc. thing ... sent it today to get it fixed, idk when i will get it again. they told me if screen has same problem again that i can get replacement phone. I know that same thing will happen again and i just want a replacement phone now that has no big problems like that... i know it is kinda dum and mean to ask this but im so frustrated that i will. Is there a way to make that problem happen faster?
[Sony Xperia XA1 Questions & Answers] boyrock:
I noticed that in the last two updates the problem slows, I have been able to touch the edges and have an answer.

But I still can not access the quick settings and notifications just by sliding from top.

I use two Android features to acess QS and notifications: triple-tap to zoom and double-tap the home icon.

The strangest thing is that, giving triple zoom, I can make the QS slide down normally, in the same area of the screen that I tried without zooming.

And I can slide normally the QS and notifications on the lockscreen.

Because of these strange reactions, I believe the biggest problem is software, not hardware, at least in my case.
[Sony Xperia XA1 Questions & Answers] mrmihai809:
Yeah. Me too. Also is harder to unlock. Are you using a screen protector? Asking so I know if I am going to get it off if it's his fault.
[Sony Xperia XA1 Questions & Answers] andiandi123:
My gf and my neighbors have the same problem. After the update from nougat to oreo, wipe to the edges ok, but no touch. At once after the update by 3 phones. The german sony support says in a mail to me,

there are no known problems.

Sorry for my bad english [emoji85]

Gesendet von meinem G3121 mit Tapatalk
[Sony Xperia XA1 Questions & Answers] Crusin 86:
Xperia XA1 always water screens even my hand 🖐️ wearing also coming water screen, like disco screen. I pass to report n repair still have this problem oppo is better than this same hand same user oppo no this problem ppl sales me cheaper why i so stupid.
[Sony Xperia XA1 Questions & Answers] TheSG:
Hey, I'm also facing touch issues like unable to scroll down notification bar but on lockscreen it work, also now my back on screen touch is not working. I have also read that the flagship xperia are also facing similar problem when updated to 8.0. So is it a software problem or hardware?

Ps: I'm using tempered glass.

---------- Post added at 02:12 PM ---------- Previous post was at 01:34 PM ----------

Is there any way to revert back to 7.0 nougat?
[Sony Xperia XA1 Questions & Answers] simply F:
Hi all

I've solved the problem with a simple trick, but be aware that I'm not responsible of any problem you can get with this trick.

1) download and install the last update of SystemUI here https://www.apkmirror.com/apk/sony-...lease/system-ui-8-0-0-2-android-apk-download/

2) it will install, BUT the UI will be very buggy. Just restart the phone.

3) solved.

Hope this works, cause it worked with me:highfive: