yashsingh1/xdaforums huggingface dataset:
[HTC U11  Questions & Answers] tml478:
Signal has been going strong on full version of Viper 15.0 for about 2 weeks now. Travel throughout Florida and now through New York City, Connecticut, and Massachusetts. Lost signal only in the underground bars of NYC, but in those places my girlfriend only had one bar of 1x. Decided to pull the trigger on the 128/6gb ram model. So I'm going to send this one back and stick with that one. Has been a great phone the pictures are amazing. I came from a Samsung Galaxy S8 Plus and there's no comparison in speed. The HTC wins hands down
[HTC U11  Questions & Answers] LibertyMonger:
That's great, that's been my experience too but I know if I'm ever gonna flash or update anything I can only do it when I have my backup phone with me or if I'm at home with my pc. It does seem to only happen after a reboot from flashing or altering something. I have till the tenth for my 30 days, I may try to upgrade as well.
[HTC U11  Questions & Answers] LibertyMonger:
When I said "WE don't have any smart dev's" I meant "we" as in those of us who are on Verizon. And I should not have said "smart" dev's I should have just said dev's. I am certainly positive if there were any dev's on Verizon with the U11 they would have had already experienced this lost signal issue. It absolutely is only a Verizon issue and Verizon is not going to go out of their way to fix it and I think it is BULLSH%T. They have the HTC U11 on their list for "bring your own device" but they have it crippled cause they make good money from purchasing devices directly from them. I just upgraded my dad's phone to the Sonim XP5 for $14 a month for 2 years. It has the Verizon logo on it and At&t have the same device with their logo on it. I could purchase this device online for $50-$100 but it is not a Verizon version so it will not work on Verizon. Maybe they will improve their bring your own device program but I doubt it. Maybe Verizon will push a firmware update for us but I doubt it. I do believe HTC was lying to me when they said they were in negotiations with Verizon and to be patient.
[HTC U11  Questions & Answers] PhantomZwei:
That's interesting..maybe I'll try taking the sim card out next time. Don't feel like going through another setup of all my stuff at the moment haha

Also was playing around with the Network Signal Guru app and found I can force the phone to connect to band 4. Although I don't believe it automatically switches back to 13 for best signal.
[HTC U11  Questions & Answers] blastagator:
I did, and I returned the device because I'm not putting up with that BS :p
[HTC U11  Questions & Answers] LibertyMonger:
I don't blame you, I thought about it but I have been enjoying mine too much, especially the speaker loudness. It really hasn't inconvenienced me too much. If it does happen again and I have to run the ruu.exe, I do believe restoring my Viper backup will work just fine after. Something gets triggered to lose the signal. I don't know much so I couldn't say, all I can do is report my experience. Seems like it is impossible to get through Verizon on this issue, I wish someone could write an article about it cause it is BS.
[HTC U11  Questions & Answers] jtommyj:
Don't sweat it. Anyone with any sort of deductive reasoning knew damn well what you meant. Some people just need a reason to microanalyze things.
[HTC U11  Questions & Answers] LibertyMonger:
For sure. I know if I was knowledgeable enough with Android and I was a dev here having the same great experience I am having with this phone I sure would like to find a fix for everyone. I don't care who's problem it is to solve. Thanks Buddy.

---------- Post added at 10:27 PM ---------- Previous post was at 09:48 PM ----------

I know that before I did anything with this phone and before I flashed TWRP recovery I made nandroid backups from my pc with stock ROM, boot and stock recovery. I did a full system image and backed up everything separately just in case I might need them. Then I made a nandroid backup after flashing TWRP then I made a Nandroid backup with stock rooted with Magisk. It wasn't until after I flashed a custom ROM and kernel is when I lost signal first. Not sure how to flash a full system image, if it can be done with TWRP or if it has to be done with fastboot. Also don't know if a full system image will install the stock boot and recovery or not, I have never tried and haven't looked into it yet but need to. I will explore that next I guess, if it can be done and if it works may be a quicker fix than running ruu.exe from my pc.
[HTC U11  Questions & Answers] LibertyMonger:
I have only flashed a custom kernel on Viper once, a while back when I had my first signal loss. I didn't know what caused it but I do know something triggered it during my flashing process, setting up my custom ROM. I been hesitant since cause I wanted to try and narrow down what is causing it. I decided to try again tonight. I powered my phone off, took out my SIM and put it in my backup phone since I am on call for work, I have to have a working phone. I booted back up in recovery and ran a backup of Viper then powered back down to put my SIM back in and reboot, to make sure I still had signal after my backup. Signal was good so I powered back down, popped out my SIM and flashed the ElementalX kernel then powered back down :laugh: Popped my SIM back in then rebooted. My signal was good. I know this is probably a pretty silly process, it probably doesn't matter that I pop my SIM out but I want to try everything. So I am good for now hopefully, I think we know signal loss only happens after a reboot just don't know how it gets triggered.
[HTC U11  Questions & Answers] il buono:
I've been using the U11 on Verizon for the past few days. I've never been disconnected. Calls, messages, and data have all been working reliably. However, I have noticed how being limited to band 13 does affect data speeds. In normal usage, it's not noticeable, but I did a speed test between it and my unlocked S8+, and it is quite the difference. In the same instance, the U11 would be around 12Mbps down and 14Mbps up. On the other hand, my S8+ was at 43Mbps down and 16Mbps up. As I stated though, I never noticed any difference when it came to doing the usual stuff like browsing the internet and watching videos.

An issue I did notice is that both my wifi and network signal bars have always been reporting full signals when I know that isn't the case.
[HTC U11  Questions & Answers] LibertyMonger:
I have been testing my HTC devices, my M8, M9 and 10 against my U11 and they go back and forth but for the most part are pretty equal. 43mbps is what I get on my WiFi.
[HTC U11  Questions & Answers] il buono:
I was referring to network (Verizon) speeds and not WiFi. However, WiFi speeds between the two have been even.
[HTC U11  Questions & Answers] LibertyMonger:
Yeah I know, I was saying 43 is pretty high, I don't ever get that in the Cincinnati tri-state area I don't think. Gonna try now with my HTC 10.
[HTC U11  Questions & Answers] il buono:
Now that I reread it, that does make sense. Apologies for the misunderstanding.
[HTC U11  Questions & Answers] oneandroidnut:
Just north of Cincinnati I get 100 down occasionally and U11 best was like 12. I had to get rid of it

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[HTC U11  Questions & Answers] LibertyMonger:
I just rode past Hamilton and back 30 miles each way. I was testing my U11 all the way there and my highest was 30. I was testing my HTC 10 all the way back and my highest was 13. My U11 smoked my HTC 10. So I don't know, all I know is I haven't had any signal drop or speed issues in my 30 days. My 30th day is on the 10. I been running Viper and just updated elementalX and haven't lost signal after any reboots lately since I been taking my sim card out.

---------- Post added at 02:10 AM ---------- Previous post was at 02:09 AM ----------

"Verizon 4G LTE wireless broadband is 10 times faster than 3G—able to handle download speeds between 5 and
[HTC U11  Questions & Answers] oneandroidnut:
But you didn't get 100 lol and I never lost signal when I had my u11 either but didn't get good speeds at all
[HTC U11  Questions & Answers] LibertyMonger:
I will never get 100 I don't know how you did. We are using different tests, I saw the needle flip all the way around past 100 but that was a split second, it didn't record it.
[HTC U11  Questions & Answers] oneandroidnut:
Mine pegged and stayed pegged lol just got this. It's rolling lol
[HTC U11  Questions & Answers] LibertyMonger:
What phone is this

---------- Post added at 02:23 AM ---------- Previous post was at 02:21 AM ----------

I consistently get much better than 12. Something is screwed with your tests.

---------- Post added at 02:28 AM ---------- Previous post was at 02:23 AM ----------

Your ping is high.
[HTC U11  Questions & Answers] LibertyMonger:
I don't see how those speeds are possible.
[HTC U11  Questions & Answers] oneandroidnut:
Pixel xl

That's national average. Me and a few friends compete to see who can reach highest in area. The 138 is highest I've seen though but I see over 100 quite often. I can remember getting 100 back on the thunderbolt before the iPhones flooded the 4g network
[HTC U11  Questions & Answers] LibertyMonger:
I don't think it's realistic. I been testing my niece's iPhone 7+ and it's been consistent with my U11. I don't think it benefits you much more if it is real.

---------- Post added at 02:54 AM ---------- Previous post was at 02:45 AM ----------

Numbers on a test don't mean anything I already know that app gives different results, real time use I'm sure your not hitting web pages faster than you can type them lmao. I have no problem with my speeds.
[HTC U11  Questions & Answers] LibertyMonger:
Is this why? 3x Carrier Aggregation

---------- Post added at 08:16 AM ---------- Previous post was at 08:08 AM ----------

Google Pixel Internet Speed Test

Yeah I see why now, never really looked into it before. https://xdaforums.com/pixel-xl/how-to/lte-speeds-bands-t3488131
[HTC U11  Questions & Answers] PhantomZwei:
I did a few tests. I got this while connected to band 4. Although, it's inside one of my work locations.
[HTC U11  Questions & Answers] il buono:
Yeah the speeds you're getting are definitely possible, depending on the area, and it has nothing to do with "screwed" speed tests. I peaked around 70Mbps with my S8+ and the max I could squeeze out of the U11 was 20Mbps. It can hold a signal, but network speeds on the U11 are definitely lower than what I've experienced with other devices.
[HTC U11  Questions & Answers] Logan3824:
I am more than confused on whether this phone works on verizon. I'm ****ing sick of them with their CDMA crap, but my bill is damn cheap for what I get because I've been with them so long. My question is, THEORETICALLY will this phone work on verizon? (I meant to post a link but xda doesn't allow it). Go to ebay, type in htc u11, and I'm talking about the link with the title (HTC U11 Dual (FACTORY UNLOCKED) 128GB 5.5" QHD 6GB RAM)

HTC site says the unlocked 128gb will, but then the description doesn't have band 13? So damn confused.
[HTC U11  Questions & Answers] il buono:
That's an international dual sim model and won't work on the US CDMA carriers.
[HTC U11  Questions & Answers] sprke:
So the U11 works on band 4 now?
[HTC U11  Questions & Answers] christiebunny:
Just for clarification, the 128GB/6GB USA model on HTC's site *IS* verizon compatible? (and, I assume, single nano-sim?)
[HTC U11  Questions & Answers] Kisakuku:
Always has, TMoUS uses B4.

Yes and yes.
[HTC U11  Questions & Answers] sprke:
It hasn’t worked on Verizon band 4. I don’t think there ever has been a problem on the other carriers.
[HTC U11  Questions & Answers] LibertyMonger:
Yeah I figured it out, it is possible because 0f 3x carrier aggregation, in case you missed it in my last posts. Never heard of it before until I looked into the Pixel XL forums where they are talking about it and posting these speeds. It is not possible with devices like HTC devices that do not have 3x carrier aggregation with Verizon. http://www.foxnews.com/tech/2017/03/30/galaxy-s8-may-be-fastest-phone-on-every-network.html
[HTC U11  Questions & Answers] PhantomZwei:
It does work..but I have to force it to connect. It doesn't do it automatically as far as I've seen. That would be too convenient..
[HTC U11  Questions & Answers] LibertyMonger:
And this should have been known before buying the HTC U11. It looks like only the Pixel and S8 have 3x carrier aggregation. I am still not having any issue with my speeds 30mbps in rural areas is plenty good enough. It would be nice to see those numbers but I never had speed issues with my HTC 10 and my HTC U11 is faster and performing better than my 10. By the way I've been updating ROM and kernels and not seeing any more lost signal after reboots.
[HTC U11  Questions & Answers] il buono:
I honestly don't care about 3x carrier aggregation compatibility (for now). As I have previously stated, I was just noting the speed difference between the devices and the speeds I was getting with the U11 were still plenty for my usage. However, the difference isn't solely due to 3x carrier aggregation. My dad's $130 Moto E4 has been able to get over 50Mbps on Verizon, which is something I was never able to accomplish with the U11.
[HTC U11  Questions & Answers] LibertyMonger:
Here's what I'm getting now in a rural area close to Indiana.
[HTC U11  Questions & Answers] LibertyMonger:
Maybe not but the U11 is faster and getting better speeds than my HTC 10 purchased from Verizon no matter where I go so that is good enough for me and tells me there won't be any issues.
[HTC U11  Questions & Answers] LibertyMonger:
I stay consistent around 30 which is normal and better than my HTC 10 maybe due to the aluminum unibody.
[HTC U11  Questions & Answers] LibertyMonger:
Here's my first test using Speed test. Ping is much better
[HTC U11  Questions & Answers] LibertyMonger:
The needle was swinging past 50, getting better speeds using Speedtest
[HTC U11  Questions & Answers] LibertyMonger:
Much better with Speedtest. I'm traveling every day all day I will keep getting these decent scores
[HTC U11  Questions & Answers] deafmetal1:
Google Voice always crashes on my phone... So I have to reboot to get it working again. Today reboited now it won't connect to vzw network... Arhhh Don't want to have to RUU again... Ideas?
[HTC U11  Questions & Answers] QD2DC:
The three times it's happened to me I was able to immediately reconnect after inserting another carrier's sim, in my cases my wife's t-mobile sim and a coworkers sprint sim. Idk if you have access to another carrier Sim, but once I popped mine back in after inserting there's, I immediately got network again. No need to RUU hopefully.
[HTC U11  Questions & Answers] deafmetal1:
I used ##3424#, turned off radio, switched to LTE only (instead of auto), turned radio on and it connected. Guess the radio just needed to be toggled?
[HTC U11  Questions & Answers] cmurgia:
Ok, I'll bite. How do you force band 4 on Verizon?
[HTC U11  Questions & Answers] PhantomZwei:
I used an app called Network Signal Guru. You need to be rooted but you can force any 4G band, under settings & experiment.
[HTC U11  Questions & Answers] cmurgia:
Are you actually seeing XLTE speeds?

Can you set it to prefer band 4 and fallback on 13?

Haven't rooted in years, but it may be time.
[HTC U11  Questions & Answers] PhantomZwei:
I don't think it automatically falls back to 13 unfortunately, or if it does it's slow.

I've only gotten about 30mbps, although it could just be the area I'm in.
[HTC U11  Questions & Answers] deafmetal1:
Well, had to RUU... Convinced the radio partition became corrupt over time. :/
[HTC U11  Questions & Answers] LibertyMonger:
None of my Verizon HTC phones use band 4 and fall back on band 13. It's actually the opposite.
[HTC U11  Questions & Answers] LibertyMonger:
I'm wrong I think, I just haven't paid attention to network speeds until I got my U11 but it does seem like I am on band 13 most of the time on my Verizon HTC 10. Right now I'm in a hospital and I'm getting crazy speeds on my HTC 10. I don't have my HTC U11 with me to compare. Need to test again when I leave. But even though it still seems my U11 performs faster.
[HTC U11  Questions & Answers] LibertyMonger:
Ok I will have to learn to shut up when I don't know what I'm talking about. This is my Verizon HTC 10. Wish I Had my U11 to compare. Don't know why I'm getting these crazy speeds now lol.
[HTC U11  Questions & Answers] LibertyMonger:
Got one more crazy speed as I was leaving the hospital then it dropped back down to reality.
[HTC U11  Questions & Answers] LibertyMonger:
We need to start messaging the head of the snake. Demand that these bastards honor their "bring your own device" program. Unleash the U11 for Verizon. http://www.verizon.com/about/our-company/executive-bios

---------- Post added at 04:50 AM ---------- Previous post was at 04:33 AM ----------

I just sent a message to this guy http://www.verizon.com/about/our-company/executive-bios/ronan-dunne

If Verizion doesn't fix this issue at least for the HTC 12 I will drop them bastards. I refuse to buy Samsung or Apple phones lol.
[HTC U11  Questions & Answers] jtommyj:
I'm going with Comcast as soon as they offer BYOD which should be Q3. 12 bucks a gig and no line charges is a no brainer for me since I'm on Wi-Fi 90% of the time anyway with the Xfinity hotspots. I never break my 2 gig plan and it would only run me, 24 bucks/month. Plus it's my understanding they use Verizon's towers anyway. But speed isn't that important to me outside of my home.
[HTC U11  Questions & Answers] LibertyMonger:
Well I been getting crazy data speeds in the hospital with my Verizon HTC 10 but my text messaging hasn't been working, just received about 100 backed up texts at once so I know my U11 works better in here in that regard. Also another way I know my signal works reliably with the U11 is how I don't get any kind of battery drain from poor signal. I guess since it doesn't have to search for anything but band 13. I just haven't had any connectivity issues whatsoever in my 30 days of use except for the three times I had to RUU but they seemed to get better, didn't have that issue the last two weeks. I'm gonna reorder the 6/128gb version.
[HTC U11  Questions & Answers] LibertyMonger:
Dear Liberty Monger,

Thank you for taking the time to contact me. I will ensure that a key member of my team contacts you within the next business day to handle this personally for me.

I value your business and realize we must earn it every day. My goal is to provide the excellent service you deserve and expect from Verizon.

Again, thank you for contacting Verizon.

Sincerely,

Ronan Dunne

Executive Vice President and Group President, Verizon Wireless
[HTC U11  Questions & Answers] LibertyMonger:
I think we are gonna be saved! Jesus the Lord himself messaged me back from Verizon! :laugh:

My name is Jesus, and I work in the Executive Office of Verizon Wireless. I received your complaint from Ronan Dunne, EVP & Group President VZW.

I would first like to apologize for any inconvenience that you may have experienced with our company. I understand from reviewing your email that you are expressing concerns after you purchased an HTC U11, which did not work in our network. I truly appreciate the opportunity to address your concerns, as it helps us become better at what we do.

Upon review, the HTC U11 is part of our Bring Your Own Device service. This device has approved hardware and software allowed to be used on the Verizon Wireless network. This is specifically to ensure voice and data work properly.

I’m sorry to hear the device was not fully compatible with or Network.

What issues did you experience with this device? Do you still have the device?

Should you have any additional questions or concerns, please do not hesitate to contact me directly at 800-779-2067 Extension 2220080, Monday through Friday between the hours of 8:30 AM - 5:30 PM PST, or by replying to this email.

Regards,

Jesus

Analyst – HQ Executive Relations
[HTC U11  Questions & Answers] LibertyMonger:
I was only kidding of course I do not think we will be saved but I messaged him back, gonna try to get through to them. I am gonna call that number also.
[HTC U11  Questions & Answers] Perry977:
So anybody confirm that forcing band 4 will give you xlte speed?

---------- Post added at 12:41 AM ---------- Previous post was at 12:40 AM ----------

Its probably the new lte 4.5G verizon is testing
[HTC U11  Questions & Answers] Wingedlion13:
I've been considering Comcast too. Just waiting for BYOD and for them to work out the problems.
[HTC U11  Questions & Answers] LibertyMonger:
Jesus spoke to me again...

Hello LibertyMonger,

Thank you so much for your response.

I understand your concerns, especially when you are dedicated to one manufacturer. I am a Samsung consumer. Should Samsung release a device I am interested in and is not available with Verizon Wireless, I would be very disappointed.

I will be remarking this suggestion in your case and have our Network Team review this concern. Thank you for taking time and bringing this concern up to the Executive Offices.

Jesus

Analyst – HQ Executive Relations

---------- Post added at 09:35 PM ---------- Previous post was at 09:32 PM ----------

Yeah 180mbps is pretty crazy although I couldn't tell a difference with use compared to my U11. My data speeds were crazy high but my texts weren't coming in on my HTC 10 so I don't know what was going on.
[HTC U11  Questions & Answers] ieatabiscuit:
Do does anyone have any update on the issues that the OP and myself had, or did HTC finally fix that with their most recent update? I had gotten my U11 replaced, want to flash it, but don't want to repeat the same situation
[HTC U11  Questions & Answers] Borg561:
I think I'm going to bite the bullet and get a U11, but had a couple final questions first. I currently have a One M8 that doesn't support HD/Advanced Calling. Is this something I can get them to activate on my line before I get the U11 so that I can just swap the SIM when I get the new phone (and can I do that in a store or do I need to call)? Also, I plan to keep the One M8 for an upcoming trip where I will be in remote parts of AZ/CO with sparse LTE coverage. I have read of people having "CDMA-LESS PROVISIONING" added to their line after using the U11 and was wondering if this is still happening or if there is a way to prevent it from being added? I imagine this would give me issues trying to use my old phone if I lost LTE signal while on my trip and needed to make a phone call.
[HTC U11  Questions & Answers] sdamark:
Good luck.

If I had my U11 in Utah last week I'd be a shriveling corpse in the desert right now.

IMHO the HTC10 is a better choice until Verizon gets their act together.

Whatever your choice I wish you the best of luck.
[HTC U11  Questions & Answers] ieatabiscuit:
I too jumped from an M8 to a U11. Both phones are personal favs. The U11 is finicky with Verizon, so YES make sure you have them activate VOLTE on your account, AND the specific line you're using on the account. (I have more than 1 line, and that little tidbit was not known, and caused issues for me until we figured it out.) I don't think going into a store will do much for you, as they often look at the U11 like it's alien technology, or they do at the one nearest to me anyway. I found that most anything I needed to do could be done just by calling them on another phone. As for the CDMA-less Provisioning, I used my daughter's SIM from her SGS6 Edge while troubleshooting my previous U11, and upon putting it back into her phone, everything was normal. Her phone hasn't given a hiccup from it at all. So far, the phone's been amazing, what killed it last time was flashing a ROM. Rooting with Magisk has been fine, and I just used Android Pay twice today.