yashsingh1/xdaforums huggingface dataset:
[HTC U11  Questions & Answers] QD2DC:
Yea the u11 has a far superior camera. The essential camera is ok but it's the least used feature for me and I doubt any amount of software updates will make it comparable. But camera aside it's still a great phone. $700 great....I don't know about that. But I'm still keeping the U11 for when I know I'll need a great camera like a kings of Leon concert in going to next month. I'll most likely finally retire it when I get the pixel 2 xl. If Verizon magically gives the u11 full service soon, I'll give the essential to the wife and go back up the u11.
[HTC U11  Questions & Answers] CXTKRS1:
Hey guys the Xiaomi Mi Mix 2 is coming out soon....wouldn't it be ironic if an imported Chinese phone worked on Bands 2 & 4 but not a Verizon certified HTC? Seriously though this thing looks nice. My friend with the Essential is way more into phones than me and he has suggested Chinese phones on a few occasions. Granted the idea of next to no support kinda scares me.
[HTC U11  Questions & Answers] LibertyMonger:
I was back at the big ass old 17 floor 1920's hotel working again today, noticed right away I lost my signal inside, slash mark through my signal bars so I shut my phone down and rebooted it outside and the signal came back. I switched my sim to my HTC 10 for the rest of the time inside, barely had a signal, one bar but it worked. Not much difference in signal inside there except with the U11 there's a chance you lose your signal and have to restore to get it back. I found out last night that restoring a stock nandroid does restore signal and then restoring your custom ROM keeps it. Still hoping for a fix within two weeks so I don't have to return it.
[HTC U11  Questions & Answers] beaups:
Protip: backup modemst2 partition and dd that back to the device and reboot when radio takes a ****.
[HTC U11  Questions & Answers] jimbob_sf:
So, I went to a Verizon store in SF and the same placating moron that didn't help me 3 days ago did it again. I told her that the L2 techs specifically said to put a new SIM in a Verizon phone and see VoLTE work. She grabbed the phone, went in the back, and came out with the bar through the signal bars again. She said she did put it in a phone, but I don't believe a word of it. So, I'll go to another store tomorrow and watch them put it in a phone and see VoLTE come up first.

The odd thing is that the U11's stock dialer doesn't have a VoLTE checkbox at the bottom of settings. I restored a backup from last month and saw that with the ViperU Magisk rom, there is an additional section at the bottom (below Other Call Settings) labeled Enhanced call service with a Voice over LTE checkbox.

Is it possible that the 1.16.617.6 RUU.exe (from Captain_Throwback) is different than the RUU.zip from Kisakuku?
[HTC U11  Questions & Answers] LibertyMonger:
Yeah, like with me, i have had no problem connecting with my old sim card from my HTC 10. It has to be activated on the device and on the account, they can do it over the phone as well.

---------- Post added at 08:41 PM ---------- Previous post was at 08:38 PM ----------

Thanks buddy, I think you are the first Pro or Dev that has come in here and tried to help us. We really appreciate it. Verizon is really screwing us on this one and HTC is lying to us.
[HTC U11  Questions & Answers] beaups:
Np. I just happen to have a u11 and using it with Verizon. I've noticed no band 4, sure. I've had radio take a **** a few times but always assumed it was due to things I was "working on". Modemst2 restore works just fine, but not ideal. I'm actively digging around to see if any of these other issues can be resolved. Btw, the back glass magically cracked on my u11. I hate this fragile glass ****.
[HTC U11  Questions & Answers] LibertyMonger:
That sucks I was worried about that when riding rides at Kings Island a few weekends ago, I thought for sure the sucker was gonna crack Lol. Man, it would be so awesome if you could figure this thing out for us. Supposedly the U.S. unlocked update is being held up do to some testing to the Verizon radio but I doubt it's going to open up any more bands for us. I'm wanting to just drop Verizon over this but not sure about HTC's future anyway. Anyway, thanks for your help Buddy there are a lot of us who want to keep this phone but keep having this issues. Not sure how to do the modemst2 restore if you can explain it a little better? I'm searching now to figure it out. Thanks.
[HTC U11  Questions & Answers] QD2DC:
Hey beaups, it's great to see you here lending a hand. I'm not sure if you saw this already since there's a lot going on here but you can use the app "network signal guru" to add and enable the missing lte bands. I was able to get my signal back by toggling the bands too. Also I'm able to get signal back every time by popping my wife's t-mobile Sim in, letting it get service, then putting my Verizon sim back in. Hopefully this bit of information helps!
[HTC U11  Questions & Answers] LibertyMonger:
This app Partitions Backup & Restore is great for backing up partitions. Now I need to figure out how to restore it.
[HTC U11  Questions & Answers] beaups:
Thanks, will check that out. Restoring the nv via modemst2 works fine. I'll do some research.
[HTC U11  Questions & Answers] PieceKeepr:
Interesting, because I don't have that. I'm using the full ROM so that must be different than the Magisk ROM.
[HTC U11  Questions & Answers] LibertyMonger:
The ruu.exe is from HTC, it's HTC's official update utility.
[HTC U11  Questions & Answers] LibertyMonger:
Can someone give a brief tutorial on how to dd restore Modemst2?
[HTC U11  Questions & Answers] QD2DC:
That makes sense though. The full rom is UE based so that option is automatic for them. So it's just on. On the magisk version you're probably on your stock US base, with the magisk module adding all the viper extras, so you'll see the option to enable and disable.
[HTC U11  Questions & Answers] PieceKeepr:
When using Network Signal Guru is this section with the line around it telling me what channel I'm on? If so theoretically it should change, depending on signal strength, as I drive around right?

EDIT: I think that is it and I just tried running Speedtest locked onto each channel, one at a time. I had no signal trying 2 but was able to test 4 and 13. The lower score was on 13 even though it shows a stronger signal. I tried each one a few times each and although the speeds fluctuated channel 4 outperformed 13 every time.

Channel 4

Channel 13
[HTC U11  Questions & Answers] LibertyMonger:
I can't figure out how to lock on to LTE bands. Can you help?
[HTC U11  Questions & Answers] LibertyMonger:
Does this mean I'm connected to band 4?
[HTC U11  Questions & Answers] LibertyMonger:
Dang, this score was just taken inside my house, it has to be band 4
[HTC U11  Questions & Answers] LibertyMonger:
Network signal guru is switching from band 4 to 13, I didn't do anything but open the app. I never get speeds like this inside my house.
[HTC U11  Questions & Answers] LibertyMonger:
Got blocked from posting to a post in the Verizon community
[HTC U11  Questions & Answers] LibertyMonger:
Yep network signal guru is effectively switching me from band 4 to band 13. Just wonder how this will effect battery life.
[HTC U11  Questions & Answers] PieceKeepr:
Settings -> Experiment -> LTE Band Append

Add 2 & 4

Then

Lock Bands -> LTE
[HTC U11  Questions & Answers] LibertyMonger:
It seems it was switching from band 4 to band 13 just from opening the app. I didn't have to do anything.
[HTC U11  Questions & Answers] QD2DC:
That all makes sense and I get the same results. Band 13 is Verizon oldest and could be the most congested band depending on area but it runs at 750mhz hence the stronger signal. Bands 2 and 4 are newer and run at 1900 mhz and 2100 respectively. If you're familiar with how mhz works in terms of speed and throughout, the lower the hurtz the farther it'll travel or penetrate, at the cost of speed and the higher the hurtz the faster the speed but at the cost of range.

Switching bands can affect battery life but it should be minimal, I lost maybe an hour, two max, but this is my work phone so I'm constantly getting texts, emails, calls, so it's difficult to gauge battery life for me on any given day.
[HTC U11  Questions & Answers] LibertyMonger:
So having the app network signal guru is forcing band 4, that's the battery life I was talking about, having that app run in the background.
[HTC U11  Questions & Answers] LibertyMonger:
It's showing me connected to band 2
[HTC U11  Questions & Answers] LibertyMonger:
Looks like I get fastest speed on band 2
[HTC U11  Questions & Answers] QD2DC:
You might see a hit to battery life simply because bands 2 and 4 have weaker signal strength but this will vary on the area. If the signal is weaker the phone will use more battery trying to stay connected. The app itself doesn't need to stay running. It really just flicks some switches and that's it.
[HTC U11  Questions & Answers] LibertyMonger:
So what other app can I download to see what bands I'm on? To see if I quit the guru app if I'm still getting band's 2&4?
[HTC U11  Questions & Answers] LibertyMonger:
I'm inside a hospital on band 2
[HTC U11  Questions & Answers] LibertyMonger:
I just killed the guru app so I must still be on band 2. This is freakin sweet. I thought when this was first mentioned that it only worked briefly when locked onto a band, I didn't know it actually stayed connected and switched from all the bands.
[HTC U11  Questions & Answers] QD2DC:
Lte discovery ;)
[HTC U11  Questions & Answers] LibertyMonger:
Dang.
[HTC U11  Questions & Answers] LibertyMonger:
I think we are getting somewhere boy's! And now with [MENTION=711482]beaups[/MENTION] helping us I think we are gonna beat Verizon! ?

---------- Post added at 10:42 PM ---------- Previous post was at 10:31 PM ----------

Yep, still switching bands without guru running in the background.
[HTC U11  Questions & Answers] QD2DC:
I can tell you using network signal guru does not stop the phone from losing service completely but I have been able to get it back by manually switching bands as I've started before. This still won't give you carrier aggregation or wifi calling despite the phone being capable.
[HTC U11  Questions & Answers] LibertyMonger:
I never understood the need for WiFi calling with unlimited calling plans. And I am not worried about the signal loss issue, I can fix that plus [MENTION=711482]beaups[/MENTION] might figure that out for us. Now I just need to learn how to dd restore the modemst2 partition.
[HTC U11  Questions & Answers] LibertyMonger:
Check this out https://xdaforums.com/u11/help/verizon-t3619069/post73819531
[HTC U11  Questions & Answers] harrisonb:
Do you have to be rooted to use that app to get band 2,4
[HTC U11  Questions & Answers] michaelbsheldon:
Yes, newest stable SuperSU works just fine.
[HTC U11  Questions & Answers] CXTKRS1:
OMG, it really happened. We finally have the ability to use all the bands without VZW having to bestow them upon us.
[HTC U11  Questions & Answers] LibertyMonger:
does anyone know how to dd the modemst2 and if you have to be s-off to do it?
[HTC U11  Questions & Answers] PieceKeepr:
Ever since I've had the U11 anytime I would enter recovery or flash any type of update I would have no signal when I rebooted unless I removed the SIM card ahead of time. Since making the changes with Network Signal Guru I am pleased to say that today I entered recovery, made a backup and flashed two updates with the SIM card in and when I rebooted I had a signal.
[HTC U11  Questions & Answers] LibertyMonger:
I'm still not going to trust it lol. Maybe if we see more success. But I do know we have full band access now this is awesome.
[HTC U11  Questions & Answers] PieceKeepr:
I wasn't sure it was going to work. I waited until I had time to fix it just in case I lost signal.
[HTC U11  Questions & Answers] LibertyMonger:
At first I had success flashing stuff with SIM card in, I had viper installed and tried flashing a kernel and then bam, no signal. Or when I had everything installed and tried to activate adaway, it had to reboot then bam, no signal. So I think it's a random thing that triggers it. Maybe [MENTION=711482]beaups[/MENTION] can figure it out. But popping the SIM out seemed to bring more success for sure.
[HTC U11  Questions & Answers] Anon2016:
Have you tried to make a call while on another band to verify VoLTE works on them?
[HTC U11  Questions & Answers] LibertyMonger:
I just made a call on band 4 and seems advanced calling is working, I was able to use the Internet while on a call. Not sure how to tell if VoLTE is working. It sounds like it is.
[HTC U11  Questions & Answers] LibertyMonger:
Checked before making a call.

***edit noticed I had Wi-Fi on so tried again without Wi-Fi and it still worked.
[HTC U11  Questions & Answers] PieceKeepr:
I just tried it while locked on 4 and it worked fine. I have not yet been able to connect to 2.
[HTC U11  Questions & Answers] LibertyMonger:
You probably haven't been in an area where 2 is available, I don't know the tech behind it all but I have connected to 2 and scored over 90mbps on it.
[HTC U11  Questions & Answers] michaelbsheldon:
Getting the VZN 2 and 4 bands is great........ as long as stays connected. After some random reboots, I've found that

it sooner or later loses signal again. Have had no luck resuscitating it with sim switch-out or Network Signal Guru,

only RUU.

Definitely not ready for anyone's main phone unless you're near a computer all the time. Just keep a nandroid of your last good setup to restore once you have a cell signal again. Saves alot of time.
[HTC U11  Questions & Answers] LibertyMonger:
You don't need to be near a computer at all times just have a backup phone. I found that a nandroid of a custom ROM does not work, only stock nandroid worked for me. Then you can restore the nandroid of your custom ROM. I'd only recommend this phone if you don't mind carrying a back up phone with you. But out of a month and a half of usage I have only lost signal 4 times where I had to ruu or restore stock nandroid. I've lost signal twice where a reboot restored it. So for me that isn't too bad. I don't mind reverting back to my HTC 10 if I have to for a bit. Now that beaups knows this is a real issue he said he would look into it.
[HTC U11  Questions & Answers] oneandroidnut:
Ummmm do you have bands 2 & 4?!?!
[HTC U11  Questions & Answers] LibertyMonger:
Yes we do, read back some pages. That score was on band 2
[HTC U11  Questions & Answers] LibertyMonger:
Actively switching the same as my HTC 10
[HTC U11  Questions & Answers] oneandroidnut:
Oh my oh my and i saw some of the posts but looks like some quirks
[HTC U11  Questions & Answers] LibertyMonger:
We still got the occasional signal loss from a random reboot but for the most part it is caused from flashing something or installing something to system that requires a reboot. I have been able to avoid it by removing SIM card when flashing. But beaups is using this phone on Verizon and figured his signal loss issues were due to him messing with things, now that he knows this is a real issue he said he's gonna look into it.

---------- Post added at 02:07 AM ---------- Previous post was at 01:55 AM ----------

Beaups said dd restoring the modemst2 partition restores signal, do you know how to do this, I can't get an answer lol
[HTC U11  Questions & Answers] oneandroidnut:
Ok good deal I will have to look back into getting this phone if everything goes well. Have note 8 arriving this week and can't wait to see what pixel xl 2 has in store! Lots of things going on right now and this could a great backup as well! Future will tell!
[HTC U11  Questions & Answers] LibertyMonger:
Just took this screenshot
[HTC U11  Questions & Answers] Perry977:
All the bands are supported by u11..but to use the verizon carrier aggregation or advanced lte you gotta have carrier update from verizon installed on the phone
[HTC U11  Questions & Answers] deafmetal1:
How do we do that? (vzw update)
[HTC U11  Questions & Answers] michaelbsheldon:
I've taken the Verizon update that installed when sim was inserted. Also took the ota offered thru the VZN network. Have LTE, but still only Band 13.

Would like to have 2 and 4 in addition to 13.
[HTC U11  Questions & Answers] darthvisor:
Anyway to trigger the update? I've take my sim out and done a factory reset but I never get a prompt. How are your speeds?
[HTC U11  Questions & Answers] michaelbsheldon:
Speeds good.

If you've put in the VZN sim, it's already installed and does not go away after a factory reset.

To get it all over again, you'd need to flash the same or newer factory RUU, then reboot into the VZN network.

The one you'd do it with is likely here:

https://xdaforums.com/u11/how-to/collection-htcu-u11-ruu-firmware-t3612048/post72425227#post72425227
[HTC U11  Questions & Answers] liggerz87:
What's to say verizon are blocking g it so that you can't use the phone
[HTC U11  Questions & Answers] ckupsco:
I gave up tonight and went back to my HTC 10. After an hour I was finally able to get SMS and mms working . Thank god I had an extra sim card. The CDMA less provisioning ruins your current sim. I love the u11 but the half support on vzw might be too much to overcome. I will keep watching to see if some issues get fixed but I think I am going to return it. Great phone with crappy support won't work. I have had all HTC devices since the Eris, rezound, DNA and all of the one m devices. This blows.
[HTC U11  Questions & Answers] oneandroidnut:
Still won't get 2 & 4
[HTC U11  Questions & Answers] takeclear:
I've almost had it with Verizon and this phone. First day i use it the signal sucks completely, then it randomly prompts me to install the Verizon update and everything's fine. Now my phone just randomly stopped connecting to Verizon at all. Called customer care had them physically add the IMEI to my account and activate a new sim, still doesn't work, but I can put the sim in my 10 and it works......To top if off 4g data randomly turns on and off on the 11
[HTC U11  Questions & Answers] ckupsco:
Most of us didn't even get asked to install any Verizon updates. We just the regular ota earlier this week.
[HTC U11  Questions & Answers] turbosporsche:
Im on the phone with them now. I also dont have any sms . about to send phone back
[HTC U11  Questions & Answers] jacob_s:
So, to clarify what I've seen in this thread and my own experience.

HD Voice, SMS, MMS works

WiFi calling, Carrier Aggregation, Visual Voicemail don't work

HTC insists that it's Verizon's fault that WiFi calling doesn't work... Verizon says WiFi calling only works on VZW branded phones due to "carrier base layer" being needed in the OS. For me, the relevant settings are missing from the dialer and settings menu which I guess means it was disabled during the OTA.

I'm considering returning it now, which is sad because I really enjoy a lot of the other features. I'm just not sure it's worth it for a massively crippled phone.
[HTC U11  Questions & Answers] michaelbsheldon:
Have seen here that T-Mobile folks have WiFi calling as well as LTE shown in Settings-Calls. Maybe VZN will release something for us to make the carrier base layer more functional. For me this is a keeper.
[HTC U11  Questions & Answers] jacob_s:
Did a factory reset to make sure I wasn't missing something from during the setup. The Wifi calling settings are missing from the dialer still. According to the current VZW support person, Wifi calling won't work in Airplane Mode anyways... so, perhaps it does work even without the option? Hard to tell, since disabling "Mobile Data" doesn't seem to actually disable VoLTE.

I'm really hoping they do something to fix it... The U11 is basically the only phone that meets my criteria otherwise.

For anyone else coming along... the VZW person said carrier aggregation on their side is presently limited to specific phones - no HTC are on that list. I don't have unlimited data, so it's probably best that I don't have this feature.. .but I'm sure it would be a disappointment to some people who do. As far as I know the chipset supports it.
[HTC U11  Questions & Answers] LibertyMonger:
I am hoping with the popularity of this phone Verizon might still carry it. I think we need to have everyone and their mom's and sisters make a call to Verizon asking why they don't and to request it. Also complain about these issues. An HTC rep told me to be patient, sounded as if Verizon will be carrying it. A Verizon rep told me they are waiting on HTC, she said something similar happened with a popular Blackberry, many complained cause Verizon wasn't selling it so they were pressured into picking it up.
[HTC U11  Questions & Answers] Perry977:
Htc 10 is on the list
[HTC U11  Questions & Answers] turbosporsche:
So is there anyone on verizon that is not having any issues with there phone. Are all the features working. SMS, MMS voicemail indicator. I just ordered a new one hoping mine was defective. IF that one still has issues Ill just buy a Motorola phone.
[HTC U11  Questions & Answers] llong314:
I would be curious to know if there are any U11 Verizon users able to make and receive calls and texts, with no problems, as well...

I've been going back and forth on whether to return my phone for a refund or hold out hope that Verizon and HTC will get things straightened out. Really not sure what to do...
[HTC U11  Questions & Answers] dodendemise:
Same here. The signal bars are crossed out and it's not connecting to Verizon. I'm not sure whose fault it is. When I went to the phone testing menu I enabled LTE ONLY and it actually connected to Verizon finally, but would not make calls.
[HTC U11  Questions & Answers] aer0zer0:
Im in cortland, thats what im afraid of, i'd be completely boned since half the time, i need 3g since im fringing on the greek peak tower.
[HTC U11  Questions & Answers] oneandroidnut:
looks good do you need root for that app??
[HTC U11  Questions & Answers] LibertyMonger:
Yeah but you can get root and stay stock by fastboot boot recovery to flash root on twrp

---------- Post added at 02:52 AM ---------- Previous post was at 02:31 AM ----------

The app flips the switch somehow to activate the other bands then you can kill the app and they still work. No need to keep it running.
[HTC U11  Questions & Answers] tml478:
So wondering if anyone might have a tip. Lost signal on my phone again this time after it died over night because I forgot to charge it. Plugged it in in the morning and poof no service. I'm very familiar with the ruu.exe as I've run it multiple times to get the service back. It's not working this time. Doesnt seem to be triggering the Verizon activation. I don't want to have to rma the phone and I'm just outside the 30 days. Any other tricks you guys have used besides the ruu.exe? It's not the Sim. Works fine in my pixel and s8 plus.
[HTC U11  Questions & Answers] LibertyMonger:
[MENTION=711482]beaups[/MENTION] says dd restore the modemst2 partition is all we need but no one can tell us how to do it. Do you have a stock nandroid?

---------- Post added at 04:34 AM ---------- Previous post was at 04:32 AM ----------

Are you rooted and have the network signal guru app?

---------- Post added at 04:37 AM ---------- Previous post was at 04:34 AM ----------

I would do the ruu.exe without the SIM in
[HTC U11  Questions & Answers] tml478:
I don't have a stock nandroid unfortunately because the ruu has always brought it back. It straight stock at the moment. I guess I'll TWRP it and root it and try that app to see if I can toggle some stuff on and off. I'm going to download a fresh copy of the ruu first and see if that helps. This is getting really annoying. The ruu was bad enough but at least it was working to get it back in the past. I've tried the ruu with and without the Sim.
[HTC U11  Questions & Answers] LibertyMonger:
I'm sure I can upload a stock nandroid. But it seems awfully odd an ruu wouldn't work without the SIM. No other carrier is having this problem.

---------- Post added at 04:45 AM ---------- Previous post was at 04:43 AM ----------

Was you using network signal guru when this happened?
[HTC U11  Questions & Answers] tml478:
I was not using the app. Downloading a fresh copy of the ruu now