[HTC U11  Questions & Answers] QD2DC:
Sadly I think this thread has gotten a bit derailed and added a lot of confusion. At this point I think we've addressed 3 separate issues. First is the lack of support for "Verizon Features." I think it's silly to expect a non verizon phone to support verizon features such as Visual voicemail and wifi calling. Both are features for verizon branded phones and have never been advertised to work with anything but verizon sold phones. VVM is a paid service with a verizon developed app. Why anyone would pay for that instead of using free services is beyond me though. But like I stated, don't expect wifi calling or VVM to work on unlocked devices PERIOD.

Second is the issue of activating service on an unlocked phone. I've never had an issue using an unlocked phone with Verizon. I simply put my already verizon activated sim in my phone, and profited, I believe I started from the HTC M8 and started my unlocked journey with the Nexus 6P. I've used the exact same sim since. I know i'm not alone in this cause my fellow coworkers have done this, since we are on the same verizon business plan, and family members whom have take the same journey with me. Simply put, if you have a properly activated sim with all features already active, you will have no problem with using an unlocked phone. Once you start swapping sims, calling support, I promise verizon will mess something up. Anyone that has bought more than one unlocked phone in the past has most likely never come across an issue like this. and the people buying unlocked phones know what they are doing and know how to troubleshoot their own devices since the carrier is not going to assist. Don't bother buying unlocked if you can't help yourself. If the U11 is your first unlocked, congrats, you're about to learn a lot!

Last is the "lets blame verizon" issue. You not being able to use an unlocked phone on verizon is not Verizon's fault. As a customer their only commitment to you is that phones they sell you will work and will help you make them work. The reason why unlocked phones like the 6p, the pixel, the moto x's, the axon 7, the essential, the iphones, work on verizon unlocked is because the manufacturer did proper testing to do so. These phones weren't personally sold by verizon, with the exception of verizon getting a locked pixel, yet they still function flawlessly with all non exclusive verizon features. The U11 losing service isn't a verizon issue, it's an htc bug, plain and simple. Boasting about how great it's working for you doesn't help those having less then great luck. It's work great for me too, and the times I lost signal I figured out how to get it back with little fuss, but it still happens, and it's still annoying.

I tested the htc 10 3 months before it's official release for HTC on Verizon. It went through 6 firmware updates prior to release. It was extensively tested to make sure it worked. I was not included in testing the U11, so I honestly don't know what if any user trials were done. But somehow I feel it wasn't really tested outside of the regular internal testing they do, hence the signal loss issue. and assuming the htc u11 has sold roughly around 100,000 units world wide, I can probably guestimate that probably 1% are verizon users lol, so this bug goes mostly unnoticed.

by [MENTION=711482]beaups[/MENTION] saying he'll even take a minute to look at it is a lot more than most can do, and quite frankly is not his responsibility. Sadly my development involvement has always been more on the software side, and porting side, but it seems no one ports roms any more lol. End of Rant!