yashsingh1/xdaforums huggingface dataset:
[HTC U11  Questions & Answers] PhantomZwei:
Just checked mine and it's just the 20 digit number.
[HTC U11  Questions & Answers] christiebunny:
Well, so muich for 'free sim cards':

PRIORITY OVERNIGHT BY 10:30AM $14.99
Taxes $1.22
One-time Content Charge $34.47

$50.... if this DOESN'T fix things, I think it's time to take the gloves off, this has gone WAY past 'ridiculous'.
[HTC U11  Questions & Answers] LibertyMonger:
Why can't you just go to a Verizon store? I may have missed it...
[HTC U11  Questions & Answers] LibertyMonger:
I just saw this little nugget of info.. Hopefully this is the fix we been waiting for! :)
[HTC U11  Questions & Answers] christiebunny:
I did. Twice. :/

Calling their tech line [866-221-4096], and getting a tier 2 got me some better help, and what seems to be a ''proper' model sim card..... we'll see. The sims I got from the VZW store, didn't help at all.

This tidbit about the radio, though, may be the missing piece of the puzzle. here's hoping!
[HTC U11  Questions & Answers] CXTKRS1:
Honestly regardless of phone or carrier nothing will receive a signal in certain parts of this building. I would not be surprised if these walls were filled with lead. lol.
[HTC U11  Questions & Answers] christiebunny:
More likely, if it's anything close to as old as my old place was, plaster over wire mesh, brick, and asbestos :p (the wire mesh holds the plaster while it dries-- and acts as a partial faraday cage for signals... and while I'm not sure about the asbestos, the brick she didn't help signal!)
[HTC U11  Questions & Answers] PieceKeepr:
I posted about this issue of losing data connection when the phone sleeps on the Viper thread and no one other than LibertyMonger seems to be interested. I find it very curious that I show a strong signal in the status bar, but my weather app refuses to update because it says it has no connection.

I even tried turning data saver on and them specifically giving unrestricted permission to a bunch of apps but the problem persists. I don't get it and I've tried everything I can think of to fix it.
[HTC U11  Questions & Answers] LibertyMonger:
It seems I haven't been having this issue lately on my U11, I had it on my HTC 10. I'm on viper. Are you using nova or Sense launcher?
[HTC U11  Questions & Answers] PieceKeepr:
Nova, but I tried Sense for a day and had the same problem.
[HTC U11  Questions & Answers] CXTKRS1:
Just to be sure if I return my U11 the new phone will have the same 30 day return policy right?
[HTC U11  Questions & Answers] LibertyMonger:
You mean if you return and reorder? Yes I don't see why you wouldn't.

---------- Post added at 12:59 PM ---------- Previous post was at 12:57 PM ----------

Have you tried different weather widgets? You sure you don't have it optimized by boost+?
[HTC U11  Questions & Answers] LibertyMonger:
So any luck?
[HTC U11  Questions & Answers] christiebunny:
I won't know till Sometime midday (Monday)-- found out the sim card# tho, and it's no different than any I've got now. I was under the impression it would be a mix of letters and numbers. I was ALSO under the impression I'd get it Saturday, not monday :mad:

Later, during the day, I'm going to call and complain about not getting it Saturday like I was told, and being charged for it, which I WASN'T told.

The more I hear though, the more I think the radio update is the key..... I just don't know when it'll be released :(
[HTC U11  Questions & Answers] LibertyMonger:
Well it finally happened again. This time I was about an hour away from me in Dayton, Ohio. I was in an old skyscraper hotel for a job, converted into government housing, the infamous Biltmore Hotel. Had terrible signal, ran speedtest a few times just to see what my signal was like, was getting about 2mbps. Then I noticed my phone was off, don't know if it bootlooped or just shut down so I held both volume up and volume down and power to get it to reboot and then BAM. No signal. Tried rebooting, tried dirty flashing Viper, tried full wiping and restoring a nandroid and nothing restored my signal. So now I am home gonna run the ruu.exe and see if that fixes it but unless the new update comes out in a few days and fixes this issue, looks like I am sending this beast back. It's complete effin bullsh%t. Wish I knew who was really at fault cause if i knew it was Verizon, I am considering dropping them. What a complete shame.
[HTC U11  Questions & Answers] christiebunny:
It's a pity there's no one with enough legal background to bring a suit against verizon about all this, put some pressure on them :(

With all the various ways people have tried to fix it, and even the RUU not fixing it, especially in light of the fact it runs so cleanly on any other carrier's sims, there's basically no chance it's HTC causing the issues instead of verizon . Not to mention i DO have LTE data, just not calling-- but I have calling, and wifi calling too, on any other carrier. (I've tried several sims)

And unfortunately I don't have the luxury of switching, either :(

EDIT: Not only did the new sim NOT help, it wouldn't even turn on the radio, or even let me turn the radio on manually, much less connect to anything at all! At least with the old sim, I can get LTE data.
[HTC U11  Questions & Answers] LibertyMonger:
I was able to restore signal again as always with the ruu.exe. Guess I will hold on to it a little longer hoping for the next update before my 30 days is up, I have 2 weeks left.

---------- Post added at 06:25 PM ---------- Previous post was at 06:23 PM ----------

I have had my issue 4 times and have fixed it all 4 times with the ruu.exe. I do not believe our issues are the same. Something is screwey with your account i think.

---------- Post added at 06:58 PM ---------- Previous post was at 06:25 PM ----------

So I just restored my Viper nandroid and still have signal. I think what happens is we only have one band to connect to. So if the phone reboots and has a bad signal area where it needs band 2 or 4 it cuts the signal all together. I don't know. But all my issues have been after a reboot. I think others issues are account related plus band issues.
[HTC U11  Questions & Answers] christiebunny:
The RUU fixed it two times, the third never got fixed. It's likely a mix of the radio, and something in my account. Every other carrier sim I've tried, works flawlessly-- even tracfone. That leads me to believe it's not the phone, and on verizon's side of things. (Though radio's still possible). And I doubt it's my account, since it WAS working fine for a while-- and so many other people have issues as well, many others also not being able to fix it with an RUU.

I'll try the next RUU that drops, that's the one that's supposed to have an updated radio apparently-- but if that doesn't fix it, I'm going to start pressuring verizon.
[HTC U11  Questions & Answers] LibertyMonger:
Yeah I think there's a couple different issues going on, I never had the issues you are having and others. I really think it's an account issue for connecting to begin with, once you are properly connected then you will have the issue I have. Maybe if they can just redo your account, you have to have a SIM that has already been activated with advanced calling, like me, I just used my SIM from my HTC 10. What phone did you have before this? I am confident that if you get your account fixed and connected properly, then the ruu.exe will fix the lost signal issue. And I'm also thinking that if they activate band 2,4 and 5 or at least 4 then my issue will be resolved. I think the phone cannot be stable with just one band. So I think there's more than one issue. Unless of course you are just in a bad signal area. Sounds like it if you say Verizon is your only option.

---------- Post added at 01:47 AM ---------- Previous post was at 01:37 AM ----------

I was messing with my phone last night, I flashed xposed module, Viper4android and a theme addon and was messing with viper tweaks like adding the navigation bar settings and fixing my sidebar settings. I got rid of xposed, it's not worth the instability. So I'm not sure what caused my phone to shut down today, not sure if it bootlooped from all the crap on my phone or if the building in Dayton outside my main coverage area with bad signal caused my phone to freeze up or shut down. But just like all three other times, the reboot lost my signal. Fortunately the ruu.exe fixes it every time for me and then I was able to restore my viper backup. I was back in business within an hour.
[HTC U11  Questions & Answers] CXTKRS1:
So check this **** out, I go to return my phone and they tried to deny the return. The previous time I talked to an HTC rep they told me the buyer remorse policy started when I got the phone but actually it starts when you make the purchase online. I had to quote the previous rep to get it to go through. The rep I was speaking to then said their was nothing she could do because the system was not letting her process the return so she had to send it up the chain and I should have an answer within 24 hours. Originally I wanted to go with another HTC U11 but now I'm not sure...I mean the LG V30 looks like a really nice phone.
[HTC U11  Questions & Answers] christiebunny:
The main reason I ended up buying a new phone, was my LG V10 bricking itself-- apparently there's a lawsuit against LG that includes the V10, V20, and several more, because they have a habit of overheating enough to unsolder partly, and self-brick. (How, I don't know, that's about 300C!) So, nice as it is, I'd stay away from LG for a while. I was going to go with samsung, but apparently they're having their own troubles-- so I figured I'd try HTC...

I'm beginning to think there's NO carrier with decent spec'd phones, that have any quality to them :( I'm reserving judgement on HTC, since this mess seems to be mainly verizon's fault, but...... *bleah*
[HTC U11  Questions & Answers] CXTKRS1:
We have something in common as my reason for buying a U11 is because my V10 bricked itself. Did LG agree to fix your V10? To my knowledge they extended warranty on all V10's and G4's because of the boot loop board failure issue.
[HTC U11  Questions & Answers] christiebunny:
Nope-- the rep I talked to, said they HADN'T extended the warranty.... but if yours got fixed, I think I'll pester them again, I need a backup phone if nothing else :(
[HTC U11  Questions & Answers] PieceKeepr:
I chose not to install boost during the Viper setup so it shouldn't be a factor. I've been trying some others the last few days but have been working a lot of extra hours because of Hurricane Irma so not a lot of progress.

Have you tried running the ruu and then making a backup of the stock rom? I did that and have been able to restore my signal by flashing the backup instead of running the ruu. It's faster and can be done away from home.

Also, I'm not sure that the phone loses signal on reboot just because of a poor signal. I have a fairly strong signal at home and have booted the phone after turning it off overnight and had no signal. Restored stock then restored Viper and had a great signal. Not sure what that means but I feel like there is more to it than signal strength.
[HTC U11  Questions & Answers] LibertyMonger:
Yeah but it seems this phone shows better signal than it truly has.

---------- Post added at 01:01 PM ---------- Previous post was at 12:57 PM ----------

But I think you're right, I think having only one band to boot up to causes the signal to brick.

---------- Post added at 08:18 AM ---------- Previous post was at 08:01 AM ----------

I had this problem too, they want to try stop you, but it is 30 days from the day you receive the device, you can't take no for an answer, get tough, get mad and refuse to give in. They will return it.
[HTC U11  Questions & Answers] jimbob_sf:
[MENTION]73760580[/MENTION]

I'm in the exact same boat. I flashed EX 1.06 last week and the radio hasn't worked since. I've been through 2 SIM cards from Verizon, RUU (zip & exe), tried a SIM out on another phone first.... I have a G3 that is bulletproof that I'm using as my backup until the new firmware drops. I echo all your words.

This can be ignored by anyone: I was on the phone with a Verizon support rep. When he ended the call and said that my business keeps him employed, I had to swing and the low and slow ball over the plate. I told him that he was friendly and helpful, but I've never met someone who didn't absolutely despise his employer and the minute T-Mobile gets more coverage, I'm running for the hills.
[HTC U11  Questions & Answers] LibertyMonger:
***Edit I see you have already tried the ruu.exe, it's weird cause it works for me every time. As I already said, I think there are 2 different issues, yours and christies being worse than mine. Try the ruu.exe without your SIM card in.

---------- Post added at 05:46 PM ---------- Previous post was at 04:59 PM ----------

Apparently there is some inside knowledge about the next update, mentioned in the U11 updates thread there is not going to be any more band support. But supposedly there is some testing being done to the Verizon radio and that is what is holding up the 1.27 update. So hopefully it will still fix our issues of not connecting but will not give us band 2 and 4. I don't know, all I know is both Verizon and HTC pretend like there is not an issue. I do not see how having access to only one band could make this phone stable, therefore HTC should have never claimed to have a Verizon variant. I don't know what and why all of this is such a big secret and why no one else cares enough. People do not care to hear about it if it is not there problem. And why we got little dictators who like to ***** and moan when it does not concern them Lol.

---------- Post added at 06:16 PM ---------- Previous post was at 05:46 PM ----------

I would say with my 100% certainty that if the ruu.exe does not fix signal issues it would have to be an account issue between you, the phone's imei and Verizon.
[HTC U11  Questions & Answers] jimbob_sf:
[/COLOR]I would say with my 100% certainty that if the ruu.exe does not fix signal issues it would have to be an account issue between you, the phone's imei and Verizon.[/QUOTE]

That's my gut feeling. The hardware is fine (I have a T-Mob sim that fires up perfectly).
[HTC U11  Questions & Answers] QD2DC:
Essential on Verizon

I saw someone asked earlier about the Essential. I finally got one and no issues on Verizon. Has access to all bands and CDMA. I'm currently using it without HD Voice enabled, for work purposes, and I'm able to make calls over cdma no problem. It's sad HTC couldn't do the same, since I really love the U11 and found the custom squeeze gestures to be super useful. Here's hoping both Pixel 2s have squeeze gestures, not just the smaller htc made pixel, I like bigger screen phones. I'm doubtful the new update will help any of us here, unless we see the official spec sheet suddenly list extra band support for Verizon, I don't think they are legally required nor do I think it's realistic to expect them to add them. They excluded them for a reason, most likely a Verizon made decision, but one HTC is enforcing this officially as suggested by the spec sheet. But should they magically add all band support and cdma, I'll give my wife the essenital and go back to my U11 lol. Right now the Essenital gives me better coverage via the other bands and cmda than the HTC did. That obviously varies by region.
[HTC U11  Questions & Answers] LibertyMonger:
Yeah I think it's a conspiracy to take down HTC. I have absolutely no interest in any other phone. It's a shame. But if they don't fix this issue, I feel the same as you, I hope the larger pixel has the squeeze features. They would obviously have to change the name of edge sense I would assume.
[HTC U11  Questions & Answers] QD2DC:
*Rant* I don't think it's so much a conspiracy but more of a reflection of how much weight the htc name carries now, or rather how little. The fact that no major carrier carries their phones anymore tells you that much. It's not that htc don't want to put phones in retail stores, it's that they can't. No carrier cares about them anymore, they went the way of blackberry and palm, and got comfortable and stopped trying, and let other companies overtake them little by little. The m7 was epic for its time, but the m8 was hardly exception and they didn't even try with the m9. The m10 was too little too late, Sammy and iCraps killed them with advertising and decently designed phones, and smaller oems like ZTE and Blu and, not so small any more, Huawei occupy the mid to high range section htc used to in other countries. Huawei is number 2 in the world, just under Samsung! Does anyone remember when HTC was number 1!?and Samsung phones were the low budget cheap plastic phones you bought if you didn't care to have something expensive or nice lol. HTC just can't compete in this oversaturated cell phone market. The u ultra was a desperate over priced failure and really only hurt the u11 by using the u name. It's a shame too cause the u11 proves they still have great ideas. At this point they are better off going back to being an ODM, and just stick to making phones for other companies again. If anyone buys htc mobile division it won't be for the name. Hell not even patents like when Google bought Motorola. lol End of rant lol
[HTC U11  Questions & Answers] CXTKRS1:
I agree with the above. HTC use to be the high end that everyone watched and besides my V10 I have owned nothing but HTC products mainly due to their reliability. I like to see the U11 as a good phone but more and more I see it as a test bed for the new Pixel phone. HTC has already lost the contract to build one version of the Pixel and honestly it cannot afford to lose the other half of the contract. I see nothing but good things if Google buys them out.

I love the Essential but the poor performance of the camera makes it a no go for me.
[HTC U11  Questions & Answers] QD2DC:
The camera actually isn't that bad any more. The latest update actually makes the camera app usable lol but it's been proven the camera can take really good pics.. With the gcam app lol. But I'm also not the type of user that buys a phone for it's camera. A good camera is a plus if the hardware and os are great, which they are in this case.

And I don't think Google buying HTC would be a good thing for HTC at all. Look what they did with Motorola... I just don't think Google needs to.
[HTC U11  Questions & Answers] LibertyMonger:
There is an open thread about these issues on the verizon website, they closed the first thread lets see how long this one remains open. Everyone should go and post their experience here https://community.verizonwireless.com/message/1548993#1548993
[HTC U11  Questions & Answers] Anon2016:
I tried signing up to comment there but haven't gotten the email confirmation. Maybe because it's tied to my old account with them. Whatever. Just wanted to reply to the comment that it doesn't work because it doesn't have FCC certification for the bands. That's ludicrous and suggests that both ATT and TMobile are illegally allowing a device to utilize bands 2 and 4 without proper certification.
[HTC U11  Questions & Answers] CXTKRS1:
Success! Got my return pushed through today. Part of me wants to stay with the U11 but unless they change something in the next twenty days I'm done with the brand. I have owned HTC phones since the Tilt and this by far has been the biggest let from them ever.
[HTC U11  Questions & Answers] PhantomZwei:
Just posted mine :good:
[HTC U11  Questions & Answers] CollinFX45:
Been checking on this thread here and there praying to see a "hey, all the bands work on Verizon now!" post but no luck. Argh. I'm returning my Essential phone because I just can't deal with the camera. Another person said it's not that bad and it's true that it's not, but it's an awful experience when judged next to other flagships. The app is completely unstable, crashes all the time, focus is glacier-slow and low-light is dreadful. And trust me, I'm not being hard on this camera to bash it - it truly is the worst one I've used in the last few years. Now yes, it can produce awesome results in full sun if you have plenty of time to take the photo. And the Google camera app solution works, marginally, but then you have to consider that you're only using the one color camera and none of the magic of stitching a B+W and color image together is being done and it's just another camera. I think I'm going to wait for the LG V30 personally at this point. Unless the Pixel 2 XL comes out first.

End of rant :)

-Collin-
[HTC U11  Questions & Answers] LibertyMonger:
Yeah it's a complete shame and total let down for me. I have been faithful to HTC and it is truly just cause they are the only phones I like. It's not a fanboy thing, I appreciate more from HTC than I do other phones even when they had bad cameras. But if they do not fix this in the next 2 weeks I am hoping the Pixel 2 XL at least has the squeeze features. I will go for that. Not sure I trust LG.
[HTC U11  Questions & Answers] QD2DC:
Yea the essential camera is a bit of letdown for an otherwise pretty nice phone. After reading the AMA I'm a little hopeful the camera app will improve. After the last update the camera app is actually usable but still average at best in regards to quality. I don't think it'll ever touch the u11 quality though but I guess we'll see.

And if the pixel 2 follows last years road map, the phones will be available for pre-order on October 4th, and start shipping by end of month. I owned the pixel and it did not disappoint. It was just boring lol. Personally I'd chose pixel 2 over the v30 simply because of stock Android. HTC sense is the only third party interface I can tolerate lol
[HTC U11  Questions & Answers] sdamark:
Pixel XL 2 will have squeeze options, according to leaks. This is the device I'm waiting for. 6" display in the same size device as the U11? Yes please... Just wish it had removable storage ? lol. Always a compromise, Hahaha.
[HTC U11  Questions & Answers] jimbob_sf:
I spent a chunk of time on this thing today and even with a very helpful L2 tech from Verizon. Nothing is getting this thing to connect to CDMA. It reports GSM in half a dozen lte/cell apps.

What is odd is that they all show the cell radio as off. Even on the hidden menu shows Voice Service: Radio Off. The "turn on radio" button on the hidden menu does nothing. The default preferred network is LTE/WCDMA/GSM auto(PRL). If I change the network to CDMA only, the apps show the phone as CDMA, but the radio doesn't show as on.

Could there actually be a hardware issue? The TMobile SIM works fine so I was thinking the hardware was ok.
[HTC U11  Questions & Answers] michaelbsheldon:
If you have the time and don't mind a wipe of your phone, doing the RUU posted here at XDA usually forces it to connect to Verizon as part of initial setup. However, that is if your sim was previously used on a relatively recent phone that had HDVoice active.

.
[HTC U11  Questions & Answers] LibertyMonger:
Verizon has cdma blocked for this device as well as LTE bands 2 & 4. The only LTE band we have access to is band 13. The ruu.exe will get your phone working as long as your sim was already used in a device with advanced calling activated, oor VoLTE.

---------- Post added at 11:23 PM ---------- Previous post was at 11:22 PM ----------

Everyone needs to email and call the executive division of Verizon and demand they give us the service we pay high dollar for.
[HTC U11  Questions & Answers] CXTKRS1:
Friend of mine has one and IMO the camera is awful compared to the U11 and even my old V10. Even if it is a software issue I am still not willing to take the chance on getting burned again. To me the camera is an important feature of the phone since that is primarily the way I captures images without having to dig out my Rebel. Oh and HTC is the only company I have messed with online that requires you to pay shipping to return a defective item.