yashsingh1/xdaforums huggingface dataset:
[HTC U11  Guides, News, & Discussion] Pantumaca:
Yes, this is firmware update thread but, until now, a firmware update includes security patch update and vice versa. Which is one of the first questions when a new update come? Right, which security patch has.

Other thing would be if we were talking about what CVE fix this or that security patch. But this is not the case, I think.

I am not asking for monthly updates, no because that is for Android one devices and Google pixel.... But what is wrong with an update every three months? I think is reasonable and a must to a company worried about their customers.

In the meanwhile, htc u ultra has been updated with February patch.... A device that is "inferior" to the U11.
[HTC U11  Guides, News, & Discussion] jhill110:
Thing is they just don't do it. If that's reason enough to to switch phones then so be it. It's a personal choice for sure... In fact I'll be switching sometime in the next couple of months... To the U12+ regardless of HTC's security update policy.

I think it's a good idea for me to just bow out on this subject... I'm not being of any help in this thread continuing to put in my two pennies (no value) about it.
[HTC U11  Guides, News, & Discussion] x_d_n:
I think all complaints about updates are useful. Here on XDA, on social networks, also in reviews. It's also helpful to "spread the word" and teach other less tech savvy users of the phones about updates. Companies will only start taking this issue seriously when lots of customers demand that they do.
[HTC U11  Guides, News, & Discussion] ckupsco:
It is pathetic that my company provided s7 (ugh) just was updated to April update and my u11 is still January.
[HTC U11  Guides, News, & Discussion] AndiThebassman:
You're lucky you're on January. Mine's still on November :(
[HTC U11  Guides, News, & Discussion] android_patrizian:
Change it, love it or leave it.
[HTC U11  Guides, News, & Discussion] Pantumaca:
Good slogan for HTC... :)
[HTC U11  Guides, News, & Discussion] LibertyMonger:
I think we have been complaining about updates ever since android and it is what it is. A company is going to do what's best for their company so complaints about updates are probably useful. Just not in these threads. If I had beef with someone I would confront them personally.
[HTC U11  Guides, News, & Discussion] ziand:
Oreo RUU 2.31.709.1_R2 for TW:

htc_ocndugl (Dual SIM), CID: HTC__621 | MID: 2PZC30000

2PZCIMG_OCEAN_DUGL_O80_SENSE90GP_MR_hTC_Asia_TW_2.31.709.1_R2_Radio_8998-002772-1711011019_release_515906_signed_2_4.zip

Download from AFH: https://www.androidfilehost.com/?fid=673956719939837427
[HTC U11  Guides, News, & Discussion] crosshighair:
htc date for Oreo 8.1 update?
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
Ask Google when they'll have fixed all bugs in 8.1 first.
[HTC U11  Guides, News, & Discussion] Electronic Punk:
Because 8 is stable.
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
And doesn't have the multi-touch issues introduced with 8.1. Google announced those might get fixed with the June update, but didn't state if this is definitely the case as of yet. This I'm glad to still be on 8.0 in fact.
[HTC U11  Guides, News, & Discussion] AarSyl:
Yeah, those multitouch issues are terrible. I like to play Modern Combat 5, and I tried playing it while on the AOSP 8.1 roms. It was very evident, and cost me a few lives because my screen would not respond.
[HTC U11  Guides, News, & Discussion] Kermyt:
Hello all,

I really need assistance so I don't brick my phone, a lot of the stuff is going way over my head. But I recently purchased a HTC u11 unlocked from eBay, firmware 1.13.401.1

I would really like to upgrade it but via system software updates the update offered fails at 24% everytime. Plugged in, full battery etc but no joy. Update offered is....1.27.401.5 having zero luck so far.

Please can someone explain in simpleton terms for me. Pretty please.

Many thanks in advance
[HTC U11  Guides, News, & Discussion] jhill110:
Use an RUU from the spreadsheet here:

https://docs.google.com/spreadsheets/d/15JL3tRWDSVOUKo_revEYtQ_tRcOSJ0vWcvk8a7TK8Hk/htmlview

Looks like there are 3 updates to your 1.13.401.1 the last being Oreo (2.33.401.10). I would just download 2.33.401.10 and skip the others but that's just me.

Run the RUU from your pc with htc drivers installed and working. Follow the instructions on screen and you'll have the latest.

Backup your stuff first.

You can download htc sync manager to install drivers here:

http://www.htc.com/us/support/software/htc-sync-manager.aspx
[HTC U11  Guides, News, & Discussion] Kermyt:
Evening,

So I downloaded the ruu, after reading up I guess I need to extract. So I'm using ruu_decrypt tool from the download page followed some instruction to unzip the file. No end product error error. I have 25 zips (nothing like unzipping a game file back in the day) I've tried unzipping one then 2 then all selected and drag and drop over the decrypt tool lol. I haven't a clue ??

---------- Post added at 01:10 AM ---------- Previous post was at 12:58 AM ----------

Being a tool, I unzipped the original file which I didn't need to do lol
[HTC U11  Guides, News, & Discussion] Kermyt:
Right, me again, sorry to be a pain. So this time i think got it right using the decrypt tool: i have five folders (decrypted system/decrypted zips/dumped zips/firmware/system) inside my OUT_2pzc_2.33.401.10 and in none of these folders is anything screaming out at me saying hey i'm the ruu.exe thingy. Lots of zip files though.

Still struggling but thank you all for your input thus far.
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
To flash a RUU you just have to rename the zip to 2PZCIMG.zip, put it onto an external SD, reboot to download mode and follow the commands when the RUU has been recognized by the phone. That's it. No more to it and a of this can be read in detail in my guides thread.

No extracting, decrypting or anything else needed...
[HTC U11  Guides, News, & Discussion] TheEndHK:
Any improvement come to camera?
[HTC U11  Guides, News, & Discussion] Fre$h:
1.21 and 1.23 Rom include many camera fixes. 1.26 fixes diferent things, but two are dedicated to the camera :

Fix no response when user presses camera button issue

Fix camera preview shows black screen issue
[HTC U11  Guides, News, & Discussion] Fre$h:
Not all the DEv ROM number listed here will ne available to the retail unit. Somes builds are just test builds and will not be released to us. HTC skips somes of them as they appears unstable to testers. This is the purpose of beta Roms :)
[HTC U11  Guides, News, & Discussion] allenaj:
Hey guys I'm in Australia and I'm stuck on 1.11 is there going to be a security patch soon? I'm stuck on April's patch.
[HTC U11  Guides, News, & Discussion] Fre$h:
What is the full number of your Rom? Maybe your's branded so the update is depending on what provider you are
[HTC U11  Guides, News, & Discussion] allenaj:
No mine is unlocked not carrier version. What do you mean by ROM number?
[HTC U11  Guides, News, & Discussion] Kisakuku:
And we have (temporary) S-Off. Well, [MENTION=711482]beaups[/MENTION] does, so I'm assuming SunShine support for U11 is imminent. Thank you, [MENTION=2376614]jcase[/MENTION] & [MENTION=711482]beaups[/MENTION].
[HTC U11  Guides, News, & Discussion] heslo.rb26:
Great news! Been waiting for S-OFF since release day :D
[HTC U11  Guides, News, & Discussion] foxy4270:
any news for the update in Europe?
[HTC U11  Guides, News, & Discussion] microcris:
How did you become a beta tester? ?
[HTC U11  Guides, News, & Discussion] OMJ:
Just sign up :)

http://preview.htc.com/about.do
[HTC U11  Guides, News, & Discussion] Ivanovic:
Not everyone gets to be chosen :)

Στάλθηκε από το HTC 10 μου χρησιμοποιώντας Tapatalk
[HTC U11  Guides, News, & Discussion] Electronic Punk:
Yeah, just don't forget teh preview.htc.com is all NDA so you can't talk about it :angel::angel:
[HTC U11  Guides, News, & Discussion] OMJ:
I didn't say you will get chosen, but you must register for the opportunity.
[HTC U11  Guides, News, & Discussion] foxy4270:
So according to which criteria do they choose?
[HTC U11  Guides, News, & Discussion] OMJ:
no idea, better question for HTC
[HTC U11  Guides, News, & Discussion] Kisakuku:
OCEAN#UHL_JAPAN received 1.19.970.1 update for KDDI, so the European OTA at the end of July should be 1.19 as well.
[HTC U11  Guides, News, & Discussion] microcris:
Done.

Let's see what happens :)
[HTC U11  Guides, News, & Discussion] foxy4270:
what is KDDI?
[HTC U11  Guides, News, & Discussion] schmeggy929:
A Cellular carrier in Japan
[HTC U11  Guides, News, & Discussion] htc_one_mini_m4:
Any word on the bloody Wi-Fi issue fix ?
[HTC U11  Guides, News, & Discussion] Nobody000:
Anybody have an issue with slow charging?both me and a friend are having problems.
[HTC U11  Guides, News, & Discussion] Boskoel03:
Both, try to clean usb c,cable one and on the phone,but be very careful,i had that with non original htc charger,cleaning solved..
[HTC U11  Guides, News, & Discussion] Kermyt:
Literally reading too many different pages and confusing myself, jargon going way over my head. Got the file from your spreadhsheet again, renamed it as you stated. copied it over to my sd card, popped it in my phone. Turned off, power down, reboot download mode. It found the file immediately, press up to flash.... took about 10 minutes from flash start. Now going through the process of setting up phone and restoring backups etc. Cant check settings yet but fingers crossed.

Thanks again everyone for your patience and your insight for this noob :)
[HTC U11  Guides, News, & Discussion] Platoon:
Try with contact cleaner. I used WD40 one and it works.
[HTC U11  Guides, News, & Discussion] donibrasco:
Probably hardware issue with some pins which correspond with fastcharge. I have the same issue, tried everything but no profit. Use regular charger(no fastcharger) and when plug it, phone says "charge" and charge it about 3 hours. A hardware specialist advised me replacing usb-c plug but I'm ok with regular charging as speed.
[HTC U11  Guides, News, & Discussion] rovahgti:
Simply reboot work for me
[HTC U11  Guides, News, & Discussion] LibertyMonger:
Lmao just how much do you think you will get for your U11? It cracks me up how people make threats here on XDA. It's not going to help you.

---------- Post added at 04:59 AM ---------- Previous post was at 04:57 AM ----------

Demand to them directly. *****ing here only makes you look like whiners.
[HTC U11  Guides, News, & Discussion] Horatyu205:
Hope...

Any updates for anyone whatsoever..? Any hope left..?:(
[HTC U11  Guides, News, & Discussion] rovahgti:
After u12 release + 1 month. I hope.
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
I'd guess so as well. Until then they got the latest patches from Google's may security update to incorporate this as well.
[HTC U11  Guides, News, & Discussion] ch_swat_89:
Because of this bad software support i will order a one plus 6 instead of htc u12....
[HTC U11  Guides, News, & Discussion] fab300:
OnePlus isn't better AT ALL. I used a OnePlus 2 and its support was practically over the minute it came out, despite it being full of bugs making it quite unusable.
[HTC U11  Guides, News, & Discussion] trix95:
I was today asking The htc live chat because i have an annoying Facebook bug where i see all The time ago notification also when There is None or more then one lol... Anyways i thought i can ask them for any Infos about Updates for the U11 and The reply was that they dont even know If they are going to update The U11.....
[HTC U11  Guides, News, & Discussion] pbaudis:
November Security Update ?

HTC U11 - android 8.0.0 and November Security Update ? It's alright ? November is the last one ?
[HTC U11  Guides, News, & Discussion] Pantumaca:
Yes, that is the last available for European version.
[HTC U11  Guides, News, & Discussion] fzs91:
Hi! Nope[emoji6]. I've received last month the February security patch. I'm with CID_orang, in France. (my phone was bought with Orange operator)

I hope other Europeans have as recent as this one or more recent.

Envoyé de mon HTC U11 en utilisant Tapatalk
[HTC U11  Guides, News, & Discussion] Pantumaca:
I remember your post, but you are the unique with that patch. Is quite strange...

As standard, it can be said that the November patch is the latest available for Europe not branded.
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
HTC locals forwarded some critical topics, mentioned by HTC fans from Germany, Austria and Switzerland to Cher Wang, addressing the updates as well. Will inform you as soon as I got any news on this topic. The dialog started that's a good point in my opinion.
[HTC U11  Guides, News, & Discussion] fzs91:
I'm so OOo lucky then [emoji16] my phone is still branded by Orange. Others with the same phone have S-offed theirs so they could have the CID_34 but maybe it would seem unbranding that phone wasn't such a good idea after all[emoji21]

Envoyé de mon HTC U11 en utilisant Tapatalk
[HTC U11  Guides, News, & Discussion] Pantumaca:
Really? Interesting.

Is time to get some security update.
[HTC U11  Guides, News, & Discussion] kurtschmeichel:
And I thought I was lucky getting an unbranded U11 whilst buying it from Orange. Mine has still november 2017 security patch.
[HTC U11  Guides, News, & Discussion] fzs91:
Hi, I must say mine isn't locked by Orange but since it has Orange apps preinstalled and un installing them is impossible, we can say it's branded, no? In which country are you?

Envoyé de mon HTC U11 en utilisant Tapatalk
[HTC U11  Guides, News, & Discussion] kurtschmeichel:
France also. I got mine from the Orange flash sale in octobre last year. I have CID HTC__034.
[HTC U11  Guides, News, & Discussion] fzs91:
Me too[emoji16] but mine is CID_ORANG. Incroyable, non ? Sauf que c'était chez Sosh

Envoyé de mon HTC U11 en utilisant Tapatalk
[HTC U11  Guides, News, & Discussion] liam_davenport:
Still nothing for EU? My U11 is on outdated 8.0 and November patch? Vulnerable to a lot of stuff.... Glad to see HTC gives no f*cks about it's customers on the way out...
[HTC U11  Guides, News, & Discussion] zujko:
Good bye HTC, Hello Google!
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
How useless this post is. The update problematic is actually currenty addressed by HTC Europe, and has been forwarded to Taiwan.

---------- Post added at 12:07 PM ---------- Previous post was at 12:06 PM ----------

See my last post. Am waiting for the feedback currently to hopefully tell everyone something good soon.
[HTC U11  Guides, News, & Discussion] zujko:
Maybe, maybe not!

Is this an excuse!

Anyway, it seems that the same situation with HTC U12 + will be.

HTC, hurry up with the update
[HTC U11  Guides, News, & Discussion] Black-FR:
You really think, it will change anything?

HTC didn't update the WWE versions, since several devices.

It's now on the 11, the same as it was on the 10 or m9 and so on...

They just don't care about the WWE market...
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
Actually, and as far as I meanwhile know, they are starting to listen to feedback coming from WWE market.

Maybe it's just because the US marked during the last months seems to become less important, maybe out of other strategical reasons, but they are interested in what some got to say.
[HTC U11  Guides, News, & Discussion] Black-FR:
I believe it, after I have seen it.

If HTC starts to push monthly updates, then I consider in getting a HTC again after the U11.

But right now, I'm just disappointed about their update strategy...
[HTC U11  Guides, News, & Discussion] Electronic Punk:
I am sure they did listen, but as PR people, they weren't going to turn around and tell you that you are wrong and it doesn't need any more updates, or that it will get less updates.

Still, a device we won't have in our hands until June will also arrive with March security updates (although, historically I am sure there will be some very quick OTA updates)

Actions and time will speak louder than words here.
[HTC U11  Guides, News, & Discussion] Pantumaca:
How can be that the Ultra has the February security patch and the u11 November's??

What the **** is going on with htc??
[HTC U11  Guides, News, & Discussion] mlodykaras:
I think the HTC management resides in some bubble world of their own and they have no connection to reality ? Probably they don't even know about WWE devices that they exist ? or maybe they spend to much time in VR and don't care about anything ... oh well hehe. My phone is working like a charm anyway but if the pixel 3 rumors are true (5.3 inch screen) I will be changing camps. Finally a chance for a decent small phone!
[HTC U11  Guides, News, & Discussion] sasa.kljucaric@yahoo.de:
This was my last HTC device. Security patch level November 2017. This is not acceptable for last year's flagship device. I will go to a pixel or OnePlus.
[HTC U11  Guides, News, & Discussion] liam_davenport:
100% not acceptable when f***king OnePlus 3 at £309 has may patch and it's officially 2 years old now

HTC really need to pull their finger out and fix this mess..
[HTC U11  Guides, News, & Discussion] ephumuris:
History repeats itself.... HTC are crap at providing updates! The U11 is a very good device bought as is but I last had a OP3 so the lack of updates is very noticeable but the norm for them.
[HTC U11  Guides, News, & Discussion] davidgiga:
Yup, every Phone I owned in the past has been an HTC, and the update policy was always horrible. But the issue with the U11 is that wifi is still unstable as hell and afaik only htc can fix this. This just makes the phone feel like some bad engineered device since you have to restart ~ every 2 days just to make wifi work.

I have no idea how they can just ignore such issues and work on something else before even trying to make current customers somewhat happy.
[HTC U11  Guides, News, & Discussion] kurtschmeichel:
No problems with Wifi here, and I never reboot my phone. Still on November security patch though.
[HTC U11  Guides, News, & Discussion] dgronjord:
I'm also a bit unhappy with the missing security updates. But on the other hand the current firmware is really stable. No WiFi problems here either.
[HTC U11  Guides, News, & Discussion] Señor Sjon:
It is too little too late. I've contacted HTC Netherlands about this a few months ago, but zero reply. If HTC can't think for itself that running a 7 month security lag on their 2017 flagship is a liability, well I'll make sure this is my last HTC.

They really don't care for the European market. Yes, they spit out new models, but the MSRP is ridiculous and updates non-existent.
[HTC U11  Guides, News, & Discussion] Anon2016:
You and many others here seem to not understand that HTC as a smartphone brand is dead. Their MSRP is high in part because they can't sell enough phones to get a cost reduction by volume when manufacturing, they sold their phone design engineers, they canned most of the support and software update teams and this year's "flagship" is a step down in every way unless you really like awkwardly tall and narrow screens. They not only didn't add bands that the U11 arguably should have had, but even reduced bands further. There will likely never be another flagship from them, and there's a good chance that the number of lower end phone models they will release in the future is going to be in the single digits before their phone business is shuttered permanently.
[HTC U11  Guides, News, & Discussion] Makaveli1490:
What kind of phone you have?
[HTC U11  Guides, News, & Discussion] Laoma40:
I email HTC support in Australia. So we can rest assure :).

Hi *****,

Thank you for contacting HTC.

We could definitely feel that you have genuine interest in finding out when would the latest update be. Rest assured

that we are more than willing to guide you on this one accordingly.

We first need to set your expectations on this matter. Updates for Android are being rolled out by the developer of

Android which is Google. It's their job to roll out these update to all phone manufacturers like HTC. That is the

time for each manufacturer to add their personalized user interface (UI) to the stock software provided by Google.

Based on the IMEI number of your device, this is a carrier-specific phone assigned to *****. Carrier phones would

get the most delay in updates since aside from the personalized UI, there would also be a customization of the

carrier for the software.

As of this moment, we do not have a current time table on when would the updates roll out. They usually come out in

batches to prevent server overload. You may sign up to our newsletter on our website's homepage to be notified as soon

as the updates are ready for download. https://www.htc.com/au/#

You may visit our website for all the latest news regarding our newest device that will be released, the HTC U12+.

Visit this link, https://www.htc.com/au/smartphones/htc-u12-plus/ to check out some new exciting releases.

If you have any questions or concerns, please feel free to reply to this email or give us a chat by visiting http://www.htc.com/au/contact/chat

Sincerely,

HTC Customer Care - Support
[HTC U11  Guides, News, & Discussion] eminc:
Why do you even try to get an answer for an update from htc? I loved htc because of their software and build quality. And I still kinda do.

But it's time for the end for them and they are still trying for nothing. I am using "flagship" phone which stuck at the last years security update and I don't think it will ever get the new update.

From now on, I hope I will like the next pixel phones or sadly, it is time for me to move on to iPhone. Yeah, as an all time Android user, there are couple of things I don't like about iPhones but at least Apple cares about their customers. Both on the update and the service side
[HTC U11  Guides, News, & Discussion] Laoma40:
Yeah me too, its my first HTC phone and I like it. Very stable.

I will wait til the contract ends on my phone plan. Might consider custom ROM long term.

I will keep asking support maybe in October or something, I am hopeful if everyone goes to HTC support, in their management "reviews" they have change of heart. Also google were going to put pressure on vendors with security updates. Might be false hope. But I like the phone, I can live in false hope for now :). I had a Oppo R7 Plus before and that was worse.

Next phone, might consider Nokia/or second hand Pixel depending on budget ;)
[HTC U11  Guides, News, & Discussion] liam_davenport:
Nokia 7+ is a great device, Kept up to date only problem is no kernel source or unlockable bootloader
[HTC U11  Guides, News, & Discussion] davidgiga:
What model and FW do you have? I assume it might be related to EU.

I can reproduce the issues easily when using a wifi with 2.4 and 5GHz on the same SSID and another 2.4Ghz wifi with a different bandwidth. The issue is that this also happens when the device is just scanning for networks. Every time I'm near a bunch of hotspots the u11 wifi is unusable until I hard reboot the device (powercycle)

Also there are still a lot of Bluetooth issues with all cars I could test it with so far (Audi, VW, BMW)
[HTC U11  Guides, News, & Discussion] nickluck:
Which sort of issues do you have with Bluetooth? I also have some :when listening to music it breaks for half second really often. During phone calls instead the voice of my interlocutor is garbled and i impossible to understand, while mine is mostly ok.
[HTC U11  Guides, News, & Discussion] kurtschmeichel:
It's a european single SIM (CID: HTC__034) and 2.33.40.10. I mostly connect to 5 Ghz networks though. No problems with Bluetooth in my Alfa.
[HTC U11  Guides, News, & Discussion] davidgiga:
The device always uses the default low power sbc audio codec at a very low bitrate. In the end every phonecall and/or music sounds like it came from a 30kbit/s mp3. The only device which worked with apt-x was mv AV receiver. But my old phone (htc one) was also able to use apt-x in the car (without fiddeling in the developer settings).

I'm on the same version, so maybe you're using a lucky combination of wifi networks which do not cause the issue or something else is different..