yashsingh1/xdaforums huggingface dataset:
[HTC U11  Questions & Answers] aer0zer0:
Essential phone is there now. It's been great for me
[HTC U11  Questions & Answers] DirtydAmbrose:
I feel the same, its an amazing phone, I just want the bigger U11 + screen and 6gb's of memory instead of 4. Mine flies on At&t i do not miss Verizon one bit and not looking back.

SO LONG VERIZON YOU SUCK !!!!!!!!!!!!!!!!!
[HTC U11  Questions & Answers] QD2DC:
I can personally vouch for the essential too in Verizon. Signal is great, full CDMA and VoLTE support. The camera is much improved from before, not pixel level or u11 but slightly under. Low light suffers the most but obviously camera use will vary greatly. And it's only $450 right now at best buy. 4Gb ram and 128gb storage. The build and feel of the phone are top notch. Comparing to my Pixel 2 xl I ended going back to the essential since the camera wasn't that big of a deal for me. And they release monthly security patches pretty close to pixel timings. The November one went live a day after the pixels. Oreo was promised before the end of the year but who knows but there software team, design team and hardware team have been very open during their bi-weekly AMAs that they have been doing on Reddit. And yes it is root able now.

I would have loved to try the u11+ but since no CDMA or band 13 support that guarantees it won't come to Verizon.
[HTC U11  Questions & Answers] LibertyMonger:
Yeah I will just keep my HTC 10 rather than switch to another phone. Nothing more special about the essential phone except for screen to size ratio. I'd rather switch carriers and keep my U11.
[HTC U11  Questions & Answers] henslo:
Still so far so good. Been almost over a week now and no signal issues. The slowest tests were done in places where hardly any AT&T, T-Mobile get service.
[HTC U11  Questions & Answers] LibertyMonger:
I had these scores on my HTC 10 one time. I think it was peak hours on a Saturday night. I've tested my HTC 10 many times any never got close to this before. Most of the time, with band 13 only it stays consistent with the U11. I pushed 100 mbps on my U11 on band 2 many times. But performance never seemed effected on my U11 no matter how low the score was.
[HTC U11  Questions & Answers] henslo:
Stupid question, but how do you switch from band 13? I downloaded the NSG app don't see an option for it. Don't see an option to change it from automatic to manual in settings.
[HTC U11  Questions & Answers] beaups:
Click the 3 dot menu button in upper right corner then click "clear forcings".
[HTC U11  Questions & Answers] LibertyMonger:
Supposedly you can just click on "clear forcings" but that isn't the way I did it, I set the LTE bands up manually. If that doesn't work I will tell you how I did it.
[HTC U11  Questions & Answers] Sghlense:
I am in the process of seeing who has the cheapest month to month one phone plan between at&t and t-mobile. This phone means more to me than verizon. Good opportunity to break free from that sh*t show, and maybe they will make it right in the meantime.

---------- Post added at 11:06 AM ---------- Previous post was at 10:55 AM ----------

This is on Verizon, correct?
[HTC U11  Questions & Answers] henslo:
Yes I'm on Verizon prepaid.
[HTC U11  Questions & Answers] henslo:
All I could manage to get, was band 5,4&13 according to the app. Set it to LTE only,and slowed down connectivity.
[HTC U11  Questions & Answers] henslo:
These are some things I've tried and didn't help any lol. Also mobile hot-spot tethering is slower than dial up, Xbox won't even connect to live.
[HTC U11  Questions & Answers] LibertyMonger:
You want to hit the three dot menu and go into settings/experiment/LTE Band append and follow the example there, make sure it is showing band #2 if not add bands 13#4#2 just like it shows or 2#4#13 I think
[HTC U11  Questions & Answers] LibertyMonger:
So, I called HTC just now to check on my status. They claim there is a part they are waiting on to repair it and asked that I give them one more week. They assured me this inconvenience is only temporary since they moved into the new building.
[HTC U11  Questions & Answers] LibertyMonger:
I just hope they are being honest, I had some severe battery drain, nothing would fix it. On top of that flashing Maximus ROM destroyed my Verizon Signal. Before that, all my signal loss issues was easily fixed with stock ROM nandroid or RUU. I think if they fix my issues I can have a successful experience with the U11 and Verizon.
[HTC U11  Questions & Answers] Sghlense:
Can you expound on this for me? How do i know if i have advanced calling activated? I would be transfering the SIM from my M8.
[HTC U11  Questions & Answers] PieceKeepr:
If i remember correctly Advanced Calling tells the phone to use LTE for everything. Some say you can see it in your account settings if you log in to it, but I had to call Verizon and get it activated and I still don't see it mentioned when I sign in to my account. Have them check your line specifically if there is more than one phone on the account.

You'll need a new SIM card too. The one from my M8 gave me problems and a VZW tech told me it wouldn't work. I upgraded the SIM and everything worked great until I lost signal and couldn't get it back.
[HTC U11  Questions & Answers] RKDxpress:
Think it's called HD calling on Verizon. I had to call and asked to have it added to my plan when I went from m8 to u11. It was free I think. Was like four months ago and I never have had a problem.
[HTC U11  Questions & Answers] Sghlense:
Did you tranfer the SIM from your M8, or did you buy a new one from Verizon?
[HTC U11  Questions & Answers] aer0zer0:
Thank you for this information.
[HTC U11  Questions & Answers] Wingedlion13:
One thing I should mention is I came from Sprint to Version so I didn't have a pre activated sim to use. The tech used a sim with some made up numbers to activate the phone and then put a different sim in and everything worked.
[HTC U11  Questions & Answers] jsaxon2:
I don't really think it is misleading. They had the asterisk that indicated it was unlocked version. Also, here in the USA, people are used to carrier specific phones and normally Verizon doesn't support unlocked phones so HTC showing a Verizon button allowed people to know it would work with Verizon... Even if there are some that are having issues getting it to work.
[HTC U11  Questions & Answers] drzoo2:
My phone was delivered and waiting for me when I arrive home from work. I'm currently using a Moto X Pure that replaced a broken M8. The Sim was originally activated on the M8 and moved to the Moto with no issues.

Hope this works out of the box without a call to either HTC or VZ
[HTC U11  Questions & Answers] Wingedlion13:
I said misleading because it lead me to believe the Verizon version had Verizon software that would work with Verizon. Before HTC showed carrier specific phones it said the Unlocked version would work with AT&T, T-mobile, and Verizon. Adding the carrier versions just made it confusing.
[HTC U11  Questions & Answers] aer0zer0:
I'm more worried about the imei pool. Whether the Verizon selectable type is in an imei pool that verizon will allow on the network.
[HTC U11  Questions & Answers] Wingedlion13:
Verizon is slowly getting around to getting everything working. Mine is working fine with the exception of band 4.
[HTC U11  Questions & Answers] OMJ:
I actually agree w/ [MENTION=8348629]Wingedlion13[/MENTION], it's still misleading...it has the appearance that the unlocked is compatible w/ vzw, att & tmo, but there's also a carrier version. I know HTC is just trying to show that all the carriers are supported but they are not relaying that info clearly. They should just show the Unlocked & Sprint, with a clearer statement about the carriers. Their buy page still shows that the unlocked is compatible with those carriers instead of those carriers will receive the unlocked model.

*The unlocked HTC U11 is compatible with AT&T, T‑Mobile and Verizon Networks.

You still don't seem to understand, it doesn't matter if u click the verizon button, or the unlocked button, you get the unlocked model, there are not different IMEI's depending on the button u click, lol.
[HTC U11  Questions & Answers] aer0zer0:
LOL, MID or IMEI
[HTC U11  Questions & Answers] Cantholdthis17:
I have the U 11 and also the 10 and the 10 is a Verizon variant and on a call with the 10 it shoes the HD calling but on the 11 it doesn't. How do you know if you're on HD Calling on the U11 if it doesn't show you. Even though the voice calling is crisp and really clear.. and also is anyone having a lag on the camera app when first open the camera app? Whenever u move to try to take a picture of ur subject it lags so bad. It was doing it since day one and with 2 system update its still lags. Anyone with information please share.. Thanks!
[HTC U11  Questions & Answers] takeclear:
Shouldn't be an issue with the unlocked IMEI's. I've tested 3 different ones with Verizons checker when activating a phone online and they all worked. Just think the fact that CDMA is not activated on the phone is what is causing issues.
[HTC U11  Questions & Answers] aer0zer0:
thank you for that answer, thats where my question was getting at.
[HTC U11  Questions & Answers] rpianos:
The U11 only uses LTE, with VoLTE (voice over LTE) aka HD Voice, on the Verizon Network. So if you can make/receive calls it is 'HD Voice'. It will show 'HD' in the bottom right corner of the picture area when connected to another Verizon number on a VoLTE (HD Voice) capable phone though.

No problems with the camera here. Is your HTC Camera app up to date? I don't see why it wouldn't be, but you can check on the Play Store.
[HTC U11  Questions & Answers] hgoldner:
If you're on HD calling (which works with the unlocked) you can tell --- it's like the difference between AM radio and FM radio. You don't need an icon. Besides, when the phone is at your ear, you're not looking at the icons anyway.
[HTC U11  Questions & Answers] sdamark:
Sadly my device is going back to HTC for a refund. I'll reorder, but I think I'll go through Amazon this time.

I was able to pop my sim from my 10 that already had advanced calling on it into the U11 and it worked perfect... for 2 days.

Made a trip into the mountains where there is no service, when I got home there was a strike "/" through the signal bars.

Spent and hour with VZW tier 2 tech, tried a new sim, factory rest, blah blah blah, nothing.

Spent an hour with an HTC tech in chat, checking settings, factory reset, booting on airplane mode (what would that do?), tried everything we could think of. Still nothing.

Today I spent an hour and a half with a really great tech at VZW. She was so determined. She said there are many of these workinng without issue on Verizon. She manually entered my IMEI into the system, we verified APN, nothing helped.

Got my return authorization from HTC.

Mailing it back tomorrow. Very sad.

I'll rejoin you guys in a couple weeks, meanwhile my good old HTC10 still works great.
[HTC U11  Questions & Answers] ieatabiscuit:
The battle between my phone and VZW continues. Verizon's actually been trying a lot to get things going. Had a conference call with them and HTC the other day. HTC's apparently been having issues with their network (after saying it's certified on VZW's network). I'm assuming they're working on an update to fix this. I think the issue may be with APNs personally. WHen Varizon, and HTC can offer up 2 different web pages with information specifically on the U11 on Verizon, and both pages from both sources have the same information, and it's NOT the same information the SIM defaults your APNs to...
[HTC U11  Questions & Answers] michaelbsheldon:
That's correct: my APN information that appeared after installing the VZN sim reads differently from all the APN sources that I can google. More and different entries in mine than the various recipes out there for 'correct' VZN APN.....
[HTC U11  Questions & Answers] WA_Bob:
Keeping my fingers crossed that they'll work something out soon. In the meantime, going back to my Pixel XL for "Out of town" use.
[HTC U11  Questions & Answers] pumah350:
I'm bummed for some of you trying to get the U11 going on VZW, I checked my sim (one that I've had for quite some time) from my VZW device on the U11 and got LTE no problem. It did ask to install VZW something or other and I declined. My signal was stable and ran speed tests and they were the similar to the other device. I checked radios and it was set to Global mode. I did not do any further tests and since have removed it and put my Tmo sim back in the U11. If anyone has some questions, let me know and I'll gladly test my U11 on VZW sim again. I only did this test after the 1.11 update so I don't know if it did or did not work before the update.
[HTC U11  Questions & Answers] ieatabiscuit:
When you get around to it, could you compare your Verizon APN settings to https://apn.gishan.net/settings/1844_13_verizon_apn_settings_for_htc_u11.php? It seems this may be the issue, as mine is vastly different from here.
[HTC U11  Questions & Answers] michaelbsheldon:
The sim for the M8 isn't right for the U11. You need a newer VZN 4FF/NFC sim that has actually been started on your line

with a newer model phone, like less than 2 years old. The reason it must be activated that way is because the U11 is

not native to the Verizon network. I've lent my HTC 10 to 2 work friends who needed to get their U11's running at Verizon.

A new unused sim just isn't working for most people. Before you activate, look at your Verizon account on the internet and make sure that

HD Calling is enabled. Activate your sim on borrowed phone, then place that sim in your U11 and it'll be recognized right away.
[HTC U11  Questions & Answers] LibertyMonger:
This is exactly right, I transferred my SIM from my HTC 10. The M8 will not work cause Verizon didn't start advanced calling until the HTC One M9. The U11 does not have this setting as shown in the pic from my Verizon HTC 10.
[HTC U11  Questions & Answers] Sghlense:
Eeesh, nothing like having to jump through hoops. Can it be any brand newer phone? iPhone? Maybe they can do it for me at the Verizon store. Can i purchase the VZN 4FF/NFC sim right at the store? Sorry for the 100 questions, but i want to get this right as i am about to order the phone straight from HTC so i can take advantage of the return policy if need be.
[HTC U11  Questions & Answers] michaelbsheldon:
Sorry not to be more specific. Needs to be any Android phone that

has enhanced LTE, which is most any Verizon Android phone from last 2 years.

Yes, you can get from Verizon stores. Some people get for free if things go just right.

If not in hurry, buy the sim online such as eBay. Under $10 delivered.
[HTC U11  Questions & Answers] LibertyMonger:
I believe any phone from Verizon with advanced calling. Or HD voice. I had a new SIM activated at the store and it worked for me. But I had already been using my U11 so I am not sure about this. It seems to me it would be fine. Just make sure they activate advanced calling beforehand. The safest bet is to activate it in another Verizon phone that has advanced calling in the settings first. It's all a mystery we've had to figure out on our own since HTC doesn't admit to the issues. And if you decide to unlock it and root it you are bound to get the signal loss issue after a reboot. My advice is to stay stock if you don't mind. If you do unlock and root I would pull the SIM whenever you flash something beforehand. This is just my advice there is no proof it helps other than I had 100% success this way. The SIM cards are free at Verizon if you have an account. It has to be an official Verizon store, the retail stores will charge you $10
[HTC U11  Questions & Answers] Sghlense:
Nano right?

https://www.amazon.com/Brand-Verizon-Samsug-Galaxy-Androids/dp/B00KPY7T50/ref=sr_1_fkmr1_1?ie=UTF8&qid=1510432441&sr=8-1-fkmr1&keywords=VZN+4FF%2FNFC+sim+card
[HTC U11  Questions & Answers] michaelbsheldon:
Yes
[HTC U11  Questions & Answers] michaelbsheldon:
When ordered from HTC, be sure to choose the Verizon model.

Have read that HTC is placing those on Verizon's whitelist for ease of connection.
[HTC U11  Questions & Answers] Sghlense:
Heh, was just about to click "Order" but checked in here to see this. Have the Unlocked version in my cart incase i wanted to take AT&T or T-Mobile for a ride. Now i don't know what to do.

Free shipping, $50 off and free JBL Relect Aware C earphones and HTC Fetch thrown in.
[HTC U11  Questions & Answers] michaelbsheldon:
You can def take it to other carriers, no worry.

Just that the Verizon version becomes known to Verizon early before you try to activate.
[HTC U11  Questions & Answers] Sghlense:
So It's unlocked, but getting extra love from HTC for Verizon connection?
[HTC U11  Questions & Answers] michaelbsheldon:
Yes, I recently switched a Google store Verizon U11 from Verizon to T-Mobile and it started

and ran perfect. In deep setup details, you can see that the networks handle LTE a little differently.

The T-Mo gets it's three normal T-Mo LTE bands with carrier aggregation which helps speed.

I don't know if it does the same with AT&T. With Verizon, the U11 gets only Band 13, which is plently

fine for people in areas with good signal. Some xda'r's have used an app called Network Guru to

add the other two traditional VZN bands. People's experience varies with location.
[HTC U11  Questions & Answers] LibertyMonger:
There isn't a Verizon version for the 6gb model and mine registered with Verizon no problem. Just call Verizon and make sure your imea # matches in the bring your own device system.
[HTC U11  Questions & Answers] Sghlense:
Regarding no WiFi calling - would i not even be able to receive a call if i am using WiFi? This is a big deal because my job requires me to answer calls at all hours of the day and night. The last thing i can afford is to miss an important call at 3am because i am trying to save data by having the phone in WiFi mode. Is there an option to have it revert to Data if there is an incoming call?
[HTC U11  Questions & Answers] LibertyMonger:
yes You still receive calls, just can't use Verizons WiFi calling, which for me was senseless since I have unlimited calling and good reception in the house. As far as video calling, there is two contacts apps, People and Google Contacts, I was able to do video calls with Google Contacts and Google Hangouts.
[HTC U11  Questions & Answers] HolyHog:
Is the Verizon version root able?
[HTC U11  Questions & Answers] michaelbsheldon:
Yes, it is the same exact phone.
[HTC U11  Questions & Answers] LibertyMonger:
Just received a call from the HTC escalation department, my device is fixed I have a tracking number and expected to receive it tomorrow :victory:
[HTC U11  Questions & Answers] LibertyMonger:
"We would like to apologize again for the delays on repairing ad sending you back the device. we made sure that its working perfectly fine good and brand new. Rest assured that the device was gone trough proper repair and was tested thoroughly before it was sent back to you. Please refer to the UPS outbound tracking number that was delivered back to you this coming Friday, 11/17/2017 , By End of Day. Please have someone to receive the package or i will be left at your door if no one is available to receive it."

Please do monitor the behavior of the device. We will now be closing this escalation but if you have any other questions or concerns, please feel free to reply to this email or chat with us at https://www.htc.com/us/contact/chat.

Thank you and have a great day!

Sincerely,

HTC Customer Care

Can't wait. Been missin my main squeeze!
[HTC U11  Questions & Answers] LibertyMonger:
Here is the verdict, there is no LTE capability. Before I had this lost signal issue, I could type *#*#4636#*#* in dialer and set the phone to LTE only and it would stick over reboots. I just received my U11 and it is not fixed. When I try *#*#4636#*#* it is on GSM. I change it to LTE only and the slash mark disappears from my signal bars but when I try to make a call it says "Mobile Network not available" So then I try *#*#4636#*#* and toggle different settings and the signal reacts but never becomes available. So I reboot the phone and it is set back to GSM. LTE only never sticks. I have contacted HTC Chat, they are sending me a brand new device and already placed the order, if this does not work I will get a full refund. I have confidence it will work as good as it did for me before so I am gonna give it a shot. I've got a copy of the transcript that offers me the full refund.
[HTC U11  Questions & Answers] Sghlense:
Phone (Verizon version) arrived today and i went straight to the Verizon store with all the info i absorbed here. They said they didn't have a phone they could use (for the Advanced calling) to activate the 4FF/NFC sim, but assured me it would already have it encorporated in the SIM. I had my doubts and sure enough it booted up to NO Signal. Feeling a bit deflated i had him go into our account and manually add the U11 with the HD voice and enter my IMEI #. Rebooted the phone and YAHTZEE! - 4G LTE with 5 solid bars. Tried calling wife and it wouldn't go thru at first. Waited a few minutes then tried again and YAHTZEE! It worked. Sent her a few texts as well as a few pictures and they went right thru. Just drove about 30 miles through different area's that had questionable reception on my M8 and nothing but solid 5 bar 4G LTE. Fingers crossed. When i tried skipping the "Would you like to download your carriers settings yada yada" it wouldn't let me, so i had to accept it. Now i just have to figure out how to use this thing. It's like trying to learn a whole new language, and is seems Google has taken over my phone. Gotta figure out how to disable that stuff for sure.
[HTC U11  Questions & Answers] LibertyMonger:
My theory from experience is the first issue with this phone is people do not know how to get connected right, so they have no service when they pop their SIM in. They get mad and frustrated and it gets conflated with the 2nd issue we are having with this device. Which is when flashing stuff or messing with system stuff something gets tripped and disables LTE. Up until this last update where we assumed HTC fixed that 2nd issue, we were pulling our SIM's when flashing, at least a couple of us were and had no issues. I went for a month and a half with no issues until after that update and I flashed Maximus ROM with my SIM in for the first time in that month and a half. There are stock users still going strong with no issues. I'm going to give it one more shot, hoping I had the luck I had before. Pulling the SIM every time I flash something. I don't see anyone else helping so I just shared my experience. Will do so again when I get my new U11. You are right, it's just my theory but it worked, I hope it works again. If not I will get my money back.
[HTC U11  Questions & Answers] LibertyMonger:
I just got off HTC Chat again, I got my RMA with the return info with no shipping label. I did not think I should have to pay $18 again for shipping and insurance so I requested they send me a shipping label. I've already spent too much money on this thing. They approved. So now my order is placed for a brand new replacement but they will not ship it until I send mine back. Luckily it only goes to Plainfield, IN one state away from me. Then they say up to 5 day's for my replacement.
[HTC U11  Questions & Answers] beaups:
Lol