yashsingh1/xdaforums huggingface dataset:
[HTC U11  Guides, News, & Discussion] EtherealRemnant:
What HTC should have done is packed up the US unlocked update, released it, and then worked on the radio for Verizon customers for a later release since it's going to all of them anyway. That's what a smart company would do - release what they have to placate their other customers while they work on Verizon fixes. What they have done in this situation is pissed off Verizon customers (which was already the case) and compounded the situation by pissing off everyone else as well. What good does that do? Verizon customers are already pissed off about the performance of the device on Verizon's network while the rest of us just need the bug fixes in the other releases. Now everyone is pissed off and mum's the word from HTC.
[HTC U11  Guides, News, & Discussion] eminc:
I was hoping that the Oreo update will not be the same but I already lost my hope
[HTC U11  Guides, News, & Discussion] EtherealRemnant:
For what it's worth, we should have Oreo before the end of the year. It really does look like Sprint and unlocked are meant to be on the same development and release schedule but Verizon specific radio updates has just held up this release. I can understand HTC wanting to fix the issues for Verizon customers, I just don't agree with them making everyone else wait at the same time. Provided HTC gets the results they want for Verizon performance we shouldn't have any problems with delays going forward but the damage is already done either way and if the LG V30 or by some miracle the Note 8 get Oreo first, this will be my last HTC device and I may actually pick up one of those two, depends on how the development landscape looks.
[HTC U11  Guides, News, & Discussion] Kisakuku:
You can already pick up a device with 8.0 or wait 1-1.5 months and get one with 8.1.
[HTC U11  Guides, News, & Discussion] OMJ:
Everyone is pissed off? Lol, we here at xda and other tech sites are a small minority of total users. You think the average user is belly aching about their device not getting the same update another carrier version received....absolutely not.

The update is coming, have patience. If not you might as well move on now, the more carriers the unlocked version support, the longer updates will take.
[HTC U11  Guides, News, & Discussion] LibertyMonger:
Yeah yeah but it's always the same complaints no matter what device or manufacturer except for pixel or nexus. Even they stop updating after two years and then those customers aren't happy either. It's been this way since the beginning of android. It's not just HTC.
[HTC U11  Guides, News, & Discussion] EtherealRemnant:
Kind of key to point out that HTC put out the first ever Android device. You would think HTC would have learned by now.
[HTC U11  Guides, News, & Discussion] LibertyMonger:
This is the first year in quite a while that HTC started to slip. I just hope they get their act together, whether they survive or if Google buys them I hope they continue being the HTC that I have always loved. There are certain benefits to HTC that keep bringing me back. To me, they have always been the next best thing to nexus. I have always liked HTC Sense and the ability to unlock the bootloader and have never had any complaints with their customer service until now with this Verizon mess. I've never had warranty issues and rarely even needed to use them but I like to use my warranty before it expires, helps with battery preservation lol. I just don't trust other phones. HTC has always delivered a solid, honest product, the M9 wasn't entirely their fault, they are a small company compared to their competitors and depend on Qualcomm. I can go on and on but I've always been pretty happy with HTC. Their downfall is upsetting but I think fighting a company as gigantic as Samsung is a losing battle. I still wonder why they don't put any money into television ads. But I bet they will be one of the first to update us to Oreo.

---------- Post added at 12:58 AM ---------- Previous post was at 12:37 AM ----------

And even though HTC flopped with the M9 they went out of their way and tried to make up for it, they sent out $100 accessory credits and I even got another $50 credit after that, just out of the blue they sent it to me. They sent out other free gifts as well. I just want to see HTC survive. I've always rooted for the underdog. I don't like giving my money to greedy mega corporations.
[HTC U11  Guides, News, & Discussion] EtherealRemnant:
I've been faithful to HTC for a long time, even when I had to exchange their Windows Mobile phones multiple times for defects. They've come a long way from those days and my M7 and M8 never had any major issues, I went for the Nexus 6 then skipped the M9 because of the heat issues and got the Note 5 and I came back for the 10 and now the U11. I love this phone but here's the issue - S-OFF no longer being permanent means no factory lock which impacts warranty and resale value or I would have just converted to WWE until the issue with Verizon was sorted, the same way I did on my 10 when I converted it from T-Mobile branded to US unlocked instead of waiting for T-Mobile updates. HTC has never released a problem-free device. I mean look at the HTC 10 wifi drain issue which HTC took forever to address. The touchscreen bug annoys me even more than the Wi-Fi drain and latency issue on the 10. It's easy to see my annoyance between the removal of permanent S-OFF and the update delay. I have stuck with HTC because I prefer Sense and because of S-OFF and timely fixes whether I had to convert my device or not. Now 2/3rds of my reasons for buying HTC are basically gone. I don't like supporting Samsung at all and LG would have to really win me over with the G2x fiasco and their failure to address their garbage with the bootlooping that has been known since the G2 or my only viable options are the Pixels or the Note 8 and the Note 8 being around the same price the Pixel XL should be, not to mention being manufactured by LG -- Samsung would probably get my money.
[HTC U11  Guides, News, & Discussion] LibertyMonger:
I agree, s-off is one of the main issues that kept me loyal. They are slipping on keeping their loyalists. Major HTC devs have been leaving and moving on. It's most definitely not looking good. And that was kind of the ultimate issue that led me to my decision to buy this phone, I normally get them through Verizon upgrades. I see the end of a great thing, this may be the last great HTC experience, Jan has already stated he will not be back next year. I still have a little over a week to decide if I want to keep this device, I'm waiting to see what the update does for us Verizon issues. If it doesn't get updated and fixed before my 30 days is up I'm probably going to return it and go for the pixel XL. Although I hate the idea of not having an sdcard slot. Why they continue that nonsense bugs the sh%t out of me lol. But I guess if they have a 128GB/6GB version. I don't know. This is a big year for android I know that.

---------- Post added at 01:48 AM ---------- Previous post was at 01:39 AM ----------

And one of the biggest problems I've had with HTC was their speaker volume for ringtones and notifications. I know they were praised for their front facing boom sound but I need a loud ringer for work. This is the one complaint I've had and they fixed that this year. I am very happy with this phone but this next update is crucial.
[HTC U11  Guides, News, & Discussion] LibertyMonger:
Both HTC and Verizon have been ignoring and pretending there isn't an issue with Verizon, it has not made it in any press as far as I can see so separating the updates would have admitted the issue.
[HTC U11  Guides, News, & Discussion] EtherealRemnant:
Verizon is under no legal obligation to ensure that the phone works on their network since they don't sell it and HTC clearly states in their specs for Verizon that the only connectivity is via B13 LTE which means VoLTE which they also specify in the specs specific to Verizon.

Verizon Unlocked:

2G-GSM: (850/900/1800/1900)

3G UMTS: 900/850/1900/2100 (1/2/5/8)

4G LTE

FDD: Bands B13

VoLTE calling

It wouldn't cause a problem for either of them to admit there's an issue, the phone has already peaked as far as any sales are concerned and the vast majority of customers who buy unlocked devices are on AT&T or T-Mobile. They're catering to a very small audience on Verizon - if they wanted full Verizon support, they should have worked out a contract with Verizon. This is all HTC's mess - the phone never should have been sold to Verizon customers, only Sprint, AT&T, and T-Mobile if Verizon didn't want it.
[HTC U11  Guides, News, & Discussion] LibertyMonger:
It's not just a band issue. There is a defect that causes the phone to lose signal without the ability to restore it without an ruu. Your whole post is a moot point. HTC sold the device as a Verizon device.

---------- Post added at 11:39 PM ---------- Previous post was at 11:35 PM ----------

And besides that, Verizon claims they have a "Bring your own device" program and the HTC U11 was on it. So they are accountable as well. And I do believe at first HTC did claim all bands and wi-fi calling on Verizon. I do believe they changed that.
[HTC U11  Guides, News, & Discussion] LibertyMonger:
And we have been able to successfully activate the bands 2 and 4 with Network Signal Guru. The only problem we face now is the complete signal loss issue.
[HTC U11  Guides, News, & Discussion] EtherealRemnant:
I just skimmed the last 10 pages of that thread and I just about laughed out loud. Why you guys are putting up with having to flash the RUU whenever you lose your signal is beyond me, I'd have gone to a phone that actually works.

By the way, anyone having issues should get a 4FF SIM from Verizon. It's specifically made for BYOD. You can even activate most non-Verizon devices with that particular SIM rather than having to stick it in a Verizon phone first. Doubt it would help with the no signal issue but it's possible.

EDIT: Since I got called out in the Verizon thread for this, I guess I should make myself clear - I don't think anyone who is okay with going through all of these hoops is stupid. I personally wouldn't do it and I believe that HTC is stupid for releasing the U11 for Verizon without actually testing it (its obvious that they didn't test it enough given that people are losing their radio and now the update for US unlocked has been put on hold while they attempt to fix what they sold broken). I didn't realize the extent of the issues on Verizon because I do not have Verizon. After reading that thread I wanted to laugh at how bad HTC screwed up, nobody else. This should have been pretty clear to everyone who has seen my posts in this thread that I blame nobody but HTC and to a lesser extent, Verizon, for this mess but I just found out how bad it was today when I read the pages in the thread and its completely unacceptable what HTC has done. I would have returned the phone, blasted HTC on Twitter, and bought a different phone but this is XDA and this community is filled with people who are here because they like tweaking their phones. I have been a member for 10 years and I have the same enjoyment but when it comes to a smartphone failing to actually work as a phone, that's where I draw the line, maybe if it was $100 but I paid $627 for my U11, there's no way I would ever keep a phone that couldn't be used as one for any reason other than not having a signal because the carrier didn't have service in the area. People who are okay with jumping through the hoops are just far more patient than I am. I can't be arsed to RUU my phone unless I'm doing a conversion or returning it to stock to sell or trade in for a new device, I couldn't imagine having to do it because I lost my radio for absolutely no reason. Again, the only entity I find stupid in all of this and my reason for wanting to laugh out loud is HTC. They are literally a laughing stock to me at this point and seeing what they did with the U11, they won't be seeing my business again despite the fact I'm not a Verizon customer.
[HTC U11  Guides, News, & Discussion] Ainz_Ooal_Gown:
so how do i update to 1.28 on sprint from 1.13 with S-On?
[HTC U11  Guides, News, & Discussion] Kisakuku:
Take the OTA if you can, otherwise flash an RUU.
[HTC U11  Guides, News, & Discussion] Flynnchen82:
Also OTA here in germany. Just updating...

Gesendet von meinem HTC U11 mit Tapatalk
[HTC U11  Guides, News, & Discussion] WA_Bob:
OTA received in the US on the unlocked version this morning.
[HTC U11  Guides, News, & Discussion] jnclocker:
Haven't received it on mine yet. Unlocked version too in the US. Have you noticed any difference.
[HTC U11  Guides, News, & Discussion] ckupsco:
I haven't received anything as of yet today.
[HTC U11  Guides, News, & Discussion] michaelbsheldon:
I'm on 1.11.617.4 and getting nothing new when trying Update.

What version are you on now?
[HTC U11  Guides, News, & Discussion] *justintime*:
Received the update.

Long pressing recent button, is now split screen. Before it had no function.

Verstuurd vanaf mijn HTC U11 met Tapatalk
[HTC U11  Guides, News, & Discussion] WA_Bob:
Same version. I haven't had much chance to experiment, but it seems to be getting a better signal on Verizon.
[HTC U11  Guides, News, & Discussion] Huigie:
Updater stops at 25%, get a red exclamation mark. Any idea what gives?
[HTC U11  Guides, News, & Discussion] Simpody:
Got update today on EE UK
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
Did you modify system partition, or mount it r/w in TWRP at any time. If so the system image is no longer pristine and it's md5 sum changed which causes the update to fail.

Read more about block based OTA and you'll know what I mean.
[HTC U11  Guides, News, & Discussion] Huigie:
Phone is completely stock.
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
Try to reboot, check for updates and download again. Might as well be a bad download in your case.
[HTC U11  Guides, News, & Discussion] richteralan:
Nothing as of now in HK. Still on 1.11.400.4
[HTC U11  Guides, News, & Discussion] Huigie:
Tried it again, same error. Tried the manual way, same error. Downloaded the file on another phone and transferred it to my SD card, same error. Manually I see the error it gives : #22, bad headers...
[HTC U11  Guides, News, & Discussion] ivicask:
RUU it.
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
Would do what [MENTION=1792279]ivicask[/MENTION] wrote as well. Seems something with the md5 is wrong.
[HTC U11  Guides, News, & Discussion] WA_Bob:
Is there a change log up for this Update?
[HTC U11  Guides, News, & Discussion] Electronic Punk:
- System enhancement
[HTC U11  Guides, News, & Discussion] Sheikmans:
I encounter the same error message while downloading the firmware update (Netherlands / Stock).

update: just turned off Wifi and downloaded via 4G successfully.
[HTC U11  Guides, News, & Discussion] jnclocker:
Am curious to know what version you got in the US coz I still haven't received any update no matter what I do? Did you get the new June update they got in Europe 1.13.401 something like that?

Has anyone else in the US with unlocked received it in this forum?
[HTC U11  Guides, News, & Discussion] Ainz_Ooal_Gown:
Flashed the RUU...good thing I store 99% of my stuff on my external SD
[HTC U11  Guides, News, & Discussion] eminc:
Is there any information about us unlocked update? Are they decided to not to give it or something? It is almost October and we are still waiting.
[HTC U11  Guides, News, & Discussion] joshiameya:
It will be available when it's ready that's what Jeff Gordon of htc replied to me on Twitter.
[HTC U11  Guides, News, & Discussion] eminc:
Well, I can give the same answer and I don't even need to work at HTC for that [emoji28]
[HTC U11  Guides, News, & Discussion] broopa:
Maybe we'll get lucky and it'll release with the October update but I'm not holding my breath for anything if HTC is waiting on Verizon to test before it's released.
[HTC U11  Guides, News, & Discussion] FuriousK:
Just curious if anyone knows offhand: Are any other variants still waiting for 1.27? Or is US unlocked it?
[HTC U11  Guides, News, & Discussion] rom116:
How lame...How big of a hurry do you think Verizon will be to do a bunch of testing on a product that they didn't want to carry in the first place?

I love HTC phones and am rooting for them to pull out of their troubles. But the leadership team needs some help...
[HTC U11  Guides, News, & Discussion] jtommyj:
Well I just Tweeted this to HTC USA so I'll see what I get back....

HTC owner of every flagship since the M7. What's the hold up on the U11 US unlocked version that's been deployed all over world ?
[HTC U11  Guides, News, & Discussion] eminc:
Answer will be probably the shortened version of this;

We know how important it is to have your phone updated to a more current Security Patch. However, the update availability varies depending on your phone model compatibility, network carrier and region/location, and are being released by batch to avoid network traffic. You will receive a notification once an update is available for your phone. For more details or information, kindly contact our local support by using the contact information found on our website at https://t.co/4pFyI4Ak5i.
[HTC U11  Guides, News, & Discussion] jtommyj:
Or more like "Too fuc*kin bad bi*ch, we got your cash so just Stfu and wait. We had a deal going on with the big G and lost our minds momentarily.
[HTC U11  Guides, News, & Discussion] zopostyle:
So Unlocked/Developer should be in 1.27 version?

Because it still on 1.16..
[HTC U11  Guides, News, & Discussion] eminc:
Man. Just read couple of posts and you will know

Every u11 got the 1.27 except us unlocked...
[HTC U11  Guides, News, & Discussion] zopostyle:
haha, thanks found it: Page #55 refer to this twitter: https://twitter.com/urbanstrata
[HTC U11  Guides, News, & Discussion] jnclocker:
I think us unlocked will get Oreo first since i read somewhere Oreo will be out Q4... May be it's a pipe dream at this time..

Oh well! We'll see what they throw our way.
[HTC U11  Guides, News, & Discussion] jhill110:
I've been thinking the same thing. All this jazz about Verizon is a waste of breath and space. I'm thinking (hoping) cookies are on the way for our us unlocked phones.

HTC is being very tight lipped about the next update for the US unlocked... Makes me wonder....
[HTC U11  Guides, News, & Discussion] tkoreaper:
Not really, they've acknowledged that US unlocked still has yet to receive 1.27 and that it's being worked on.
[HTC U11  Guides, News, & Discussion] jhill110:
From what I've read that's not what they've said.... I haven't seen them mention 127 specifically for the unlocked... Just update is coming soon.

What better place to start Oreo than the unlocked? Hehe ... Anyway, 1.617 works perfectly for me so 127 or 128 or whatever is a non issue for me. If another update doesn't come before oreo I'm fine with it. No whining here....
[HTC U11  Guides, News, & Discussion] FuriousK:
I agree - Jeff Gordon is the only one who acknowledged anything so far, and that was only after first saying that it was already out and then being pressed on it.

HTC US Twitter just seems to keep giving the same bull**** canned response about updates rolling out in stages, even though, it's been, what, well over a month since it started rolling out to other variants ant at least a week since the last variant got it?
[HTC U11  Guides, News, & Discussion] tkoreaper:
I actually meant 1.28, but It's all in the context of what they've said. Last thing they said was on the 15th: "The US unlocked software is being finalized and will roll out soon. Can't give date (see my pinned tweet), but very soon." https://twitter.com/urbanstrata/status/908459338171215872

I really think that it's Verizon holding us up which is bull**** and I doubt they'd have testers testing a 1.27/28 update for it if they planned on jumping ahead and giving us Oreo.
[HTC U11  Guides, News, & Discussion] jhill110:
It's a pretty sure bet htc is fondling oreo and if that's the case what sense would it make put much effort into non carrier update... I'm not convinced Verizon has anything to do with a lack of an update. Where's the evidence of that? Hearsay isn't evidence.

And I have yet to hear a thing from guyz who were testing back in May and June.

It's all supposition at this point in time. Gimme an oreo in January and I'll be happy...
[HTC U11  Guides, News, & Discussion] jnclocker:
We will wait and see what they feed us. Not whining
[HTC U11  Guides, News, & Discussion] jhill110:
It may not even matter for me. Come November or December when it's been out for a bit I may jump on the v30 and sell my U11. Probably for quite a bit less than I'd like seeing htc is selling it for $549 right now.

As I said all in all I'm happy with this phone I'd just like a bigger device having come from a note 4 (5.7) moving up to a 6 inch sounds good. I'm just not sure I can deal with 18:9.

Edit: I didn't mean to imply you were whining. Sorry bout that.
[HTC U11  Guides, News, & Discussion] jnclocker:
Same thing I was gonna say.. am torn between the pixel xl 2 or LG v 30 but which ever way am selling this one.
[HTC U11  Guides, News, & Discussion] Anon2016:
I agree with the hearsay comment, but what other explanation is there for all devices to get the update except for the US unlocked? What is the real difference if not a US carrier specific issue?

Also have they released info on market numbers? Meaning what percentage of U11s are US unlocked out of all U11s sold?
[HTC U11  Guides, News, & Discussion] joshiameya:
Honestly thinking about using VPN and changing the location to get the bloody update.
[HTC U11  Guides, News, & Discussion] eminc:
It is not about your location. It is about phone's software...
[HTC U11  Guides, News, & Discussion] Doughnut:
That won't cut the mustard. I'm assuming you'd need to unlock bootloader (lose warranty), S-Off, change CID and then flash another firmware version and etc and only then you'd get the update.

Though it could cause issues if the US radio differs from EU/rest of the world...

Proceed at your own risk.

Although this is terrible HTC, it's not a case of people crying to have the latest, but actually wanting to use their phone properly, the screen issues in earlier versions is super problematic...

Crazy, absolutely crazy. Has anyone tried to contact a CEO or similar over this issue, if enough people pester them at a high enough level it may help push the issue through...
[HTC U11  Guides, News, & Discussion] OMJ:
I'm sure HTC is working on O but as far as I know, it has not made it to field testing yet...it will definitely field tested before it's released...

as far as the 1.28 update for the US Unlocked...I will elaborate more on my original comment...beta/field testing is still at 1.28.617.x, the last changelog stated Verizon radio fixes...it was assumed due to all the issues w/ Verizon, it needed further testing...I don't see any other reason for the delay.
[HTC U11  Guides, News, & Discussion] LibertyMonger:
Someone with Inside source have confirmed and then there is this...

Rowen Nortje [MENTION=1138020]Anakha56[/MENTION]

·

Sep 15

Replying to [MENTION=501059]urbanst[/MENTION]rata [MENTION=2192868]jeanfr[/MENTION]ivera and 3 others

The annoying thing is that the US unlocked used to always be updated first then every region after. Why the change? Cool thanks for looking.

Jeff Gordon

Jeff Gordon [MENTION=501059]urbanst[/MENTION]rata

·

Sep 15

No change, just a unique situation in this specific case.