yashsingh1/xdaforums huggingface dataset:
[HTC U11  Questions & Answers] christiebunny:
Do you have any idea what is going on inside that partition, to screw things up? A patch to the issue is nice-- but many of us AREN'T working right yet, and finding out the why, would go a long way to tracking down the root of all this, I'd think!

And another thought-- would an image from a working phone, dd'd to, say, mine, fix the issue too? (Assuming the account itself is set up properly on VZ's side)
[HTC U11  Questions & Answers] beaups:
That partition holds modem nv/efs things. Not sure what's going wrong/bad and doubt I'll get around to digging in to it.
[HTC U11  Questions & Answers] christiebunny:
*grumbles* well, since the temp phone's on the line, it says I'm ineligible for HD Voice-- and it won't let me switch back to the U11 to check it, either...... so for the moment I'm screwed, it seems :(

Anyone got a spare, phone (with HD voice) they'd be willing to donate to the needy? :)
[HTC U11  Questions & Answers] LibertyMonger:
HTC needs to fix this mess. Thanks for the help bud we all appreciate it.

---------- Post added at 04:07 AM ---------- Previous post was at 03:58 AM ----------

You have been so very patient I feel so sorry for you. :( I'm wanting to upgrade my mommas phone then I would have an M9 but that's gonna have to wait a while, was thinking of getting her the LG V30 or the pixel XL2 since I have to upgrade her on Verizon. I really hope you get it working cause it really has been very stable for me, even more stable than my HTC 10. Never any issues as long as it's booted.

---------- Post added at 11:41 PM ---------- Previous post was at 11:07 PM ----------

I think my only regret now that those of us who have our devices working have solutions is upgrading to the 6gb model. I could be wrong, it could just be that I got a bad device but it seems the 6gb model eats battery faster. It seems my 4gb model was much better and lasted much longer. Now I really hope others who are trying to just get this thing to work get it figured out or refunded.
[HTC U11  Questions & Answers] jimbob_sf:
I'm still grabbing my ankles like others who have no voice. I've given up on the U11/Verizon combination for the time being and living on my G3 until the new firmware drops for the US. If it fixes things, Verizon gets to keep my business. If it doesn't, f'em and I'm off to T-Mobile. I only get WiFi calling at my house, but the suffering will be worth it to know Verizon is getting one step closer to being decimated. If my 6 year old can figure this one out, maybe Verizon can as well: Safeway < Amazon + Whole Foods is like Verizon + Screwing Customers < T-Mobile with 600 MHz? The U11 doesn't have that radio, but something better will by the time the U11 needs to be replaced.
[HTC U11  Questions & Answers] christiebunny:
Kill any bloatware, and keep an eye on your startup apps, keeping them trimmed down will help a LOT-- I've got the 6GB model too, and other than this verizon bug, it's been flawless, snappy, and just plain awesome :)

(And you wouldn't believe how far apart this little droid RAZR and the U11 are! Like a biplane vs the starship Enterprise! :p)
[HTC U11  Questions & Answers] EtherealRemnant:
If you guys can get data, you can always grab the Hangouts dialer and get a Google Voice number. It's not ideal but at least you'll be able to make and receive calls as well as texts if you don't have immediate access to RUU or don't feel like dealing with it.

https://support.google.com/hangouts/answer/6023920?co=GENIE.Platform=Android&hl=en

I have done this before and it works quite well - I actually give my Google number to people so I don't have to worry about people having my actual cell number.
[HTC U11  Questions & Answers] LibertyMonger:
RUU doesn't fix their issue, they can't connect to begin with. Something to do with SIM cards, apn's, advanced calling and their account. I think this issue is on Verizon's end and account issues.
[HTC U11  Questions & Answers] EtherealRemnant:
I should have picked up a device from Xfinity Mobile when every phone was 200 off. If I did, I'd have a Verizon account to test with. Can't see myself getting another Snapdragon 835 device so unless I decide to pick up an iPhone for the first time, it's probably not going to happen.
[HTC U11  Questions & Answers] PieceKeepr:
Something I've been curious about...

Is everyone that is having problems with the signal loss issue on a custom rom or is anyone still running the phone stock, or stock but rooted? If it's only happening on custom roms then maybe we need to get the devs to take a closer look. If it's happening on the factory rom as well then obviously it's HTC's problem like we already suspect it is.
[HTC U11  Questions & Answers] OMJ:
Fwiw... I was told the pending ota recovers much better from a signal loss, a reboot or toggling airplane mode no longer necessary... Hopefully the ota will release soon.
[HTC U11  Questions & Answers] LibertyMonger:
We haven't been able to get a definitive answer on that, all I know is when I lose signal it's always after I flashed something, it's never happened in stock for me and I was stock rooted for a while. But that seems manageable, I wonder how many are not able to connect to begin with. That issue sounds like the real mess. I wonder if location has anything to do with it or if it's just really lousy Verizon reps?
[HTC U11  Questions & Answers] ieatabiscuit:
I tried this, and keep getting permission denied when I try it in ADB, and when I try it via script, or manually typing it in a terminal emulator, I get "no such file or directory". This is S-ON with root on a freshly RUU'd device. What might I be missing/doing wrong here?
[HTC U11  Questions & Answers] michaelbsheldon:
It needs to be rooted with SuperSU and USB Debugging checked in Developer Options before attempting. Also an sdCard installed.
[HTC U11  Questions & Answers] PieceKeepr:
I got the same thing. Do you have to use SuperSU? My rom uses Magisk.
[HTC U11  Questions & Answers] michaelbsheldon:
Magisk should be okay. If your adb/fastboot setup is current, I am out of ideas.........
[HTC U11  Questions & Answers] christiebunny:
Make sure your external SD is 'ext_sd', mine's something like '9cc3-6bbd'........ I have absoloutly zero clue why :p
[HTC U11  Questions & Answers] ieatabiscuit:
I have all of the above, but used Magisk instead of SuperSU.

---------- Post added at 02:47 PM ---------- Previous post was at 02:46 PM ----------

I had just renamed the "ext_sd" to the name my phone's using in place of that.
[HTC U11  Questions & Answers] OMJ:
or replace 'ext_sd' with 'sdcard' & it will copy to the root of internal storage
[HTC U11  Questions & Answers] LibertyMonger:
It worked for me, I just had to put in an sdcard. You have to have an external sdcard. I have the 128gb model so I never bothered putting in an sdcard until now. I was getting the same errors.
[HTC U11  Questions & Answers] CXTKRS1:
Looks like HTC might be going away or at least getting new management. If Google buys them out and makes some changes I may go back with the brand. I have a feeling Google can and will do more to stand up to VZW.

https://www.androidheadlines.com/20...ding-halt-amid-google-acquisition-rumors.html
[HTC U11  Questions & Answers] QD2DC:
I wouldn't get to excited just yet. Seems they are buying the mobile division but htc is keeping the name. So most likely this is like the moto deal, where they are buying them mostly for patents or trademarks. So htc will cease to make phones, and probably only manufacture Google ones under the Google name but HTC branded phones will cease to exist, or it'll just be sold off later like Motorola was to Lenovo. This sounds like the end of HTC phones as we know them now. I hope I'm wrong though.
[HTC U11  Questions & Answers] PieceKeepr:
I should have noticed that but I didn't. Substituted the rediculous name assigned to my sd card and it worked.
[HTC U11  Questions & Answers] OMJ:
HTC phones with Googles name on it, sounds like the best of both worlds :)
[HTC U11  Questions & Answers] PieceKeepr:
Unless Google takes the external SD card away like they seem to like to do.
[HTC U11  Questions & Answers] LibertyMonger:
I think they still need diversity in phones. Buying off a whole phone manufacturer, eliminating their phones but still only producing two a year is sense-less. Pun intended lol. But I think they should still put out different phones to satisfy everyone's likes and preferences. They will compete against LG and Samsung much better this way. I'm just hoping they still produce HTC style phones and release them the same as always, at the same time as Samsung. I think they have the ability to bring HTC back to the top.

---------- Post added at 11:28 PM ---------- Previous post was at 11:25 PM ----------

Yeah good point. Even if they still produce HTC phones them ba$tards will take our sdcard slot. Another reason I prefer HTC over Google.
[HTC U11  Questions & Answers] EtherealRemnant:
Google wants to be like Apple. If they buy HTC, they have the ability to produce a single small line and optimize it for the best Android experience. It wouldn't surprise me for Google to fork Android and develop their own closed platform - they've already started to with the Pixels. If Google did it properly, they would finally be able to go toe to toe with Apple, especially since HTC has so many cross-licensing agreements and the ability to mass produce devices on a large scale. All Google would really need is their own chip which is trivial to design off ARM designs.

But yes, bye bye SD cards. Hello timely updates.

I'd be concerned about unlocking though - Google seems to be increasingly interested in having total control like Apple as well.
[HTC U11  Questions & Answers] LibertyMonger:
I'm not one to pick between apple or Google. I will look at other options. All that will do is take away competition from Samsung. It would be wise for Google to continue to release a flagship in early spring and late fall. I will go back to a flip phone if they want to take away all our choices.
[HTC U11  Questions & Answers] EtherealRemnant:
I had the same opinion but I'm increasingly getting annoyed with the fragmentation in Android and I'm seriously mulling over switching to the iPhone X. HTC is the last major developer friendly company and they have shown with the U11 that they are moving away from that mentality as well. I saw the leaks for the pricing on the new Pixels and if they truly end up costing that much, I see no reason to stick with Android anymore. I have been all about Android since I got my HTC Hero but my intererest is fading. HTC is on the way out and HTC is who kept me on the platform. If I'm going to be locked down, Apple makes it easier to be locked down than Google does. I've not even rooted my U11 because of the S-OFF situation. I'm going to see what happens with Oreo and then make up my mind.

At least Apple wouldn't release a device for sale to Verizon customers and have it broken and if it was, they would have released a fix ASAP. Considering that I want to switch to Xfinity Mobile, my U11 would not serve my needs.
[HTC U11  Questions & Answers] QD2DC:
Lol yes but my fear is Google phones made by HTC with googles name on it ;) and the end of HTC sense :( I guess we'll know soon enough.

---------- Post added at 12:38 AM ---------- Previous post was at 12:34 AM ----------

But that's the thing though, HTC phones will no longer exist. Design and build will be handled my Google via the purchase. So HTC is dead at that point, as far as phones go. They won't be htc branded, they'll be Google phones only. And possibly no more htc sense unless that goes straight to market, assuming Google doesn't own it after the purchase.
[HTC U11  Questions & Answers] LibertyMonger:
But it does nothing for competition with Samsung and LG.
[HTC U11  Questions & Answers] QD2DC:
Maybe, maybe not, but my comment was in response to your comment about bringing htc back in top, the purchase would effectively kill htc phones, not rejuvenate them.
[HTC U11  Questions & Answers] LibertyMonger:
I said they have the ability to. And use that to compete with Samsung and LG. If they do not continue a spring time flagship this move does nothing for that competition. They have a good opportunity. They are not killing competition against themselves they are only killing competition against Samsung and LG.

---------- Post added at 01:36 AM ---------- Previous post was at 12:58 AM ----------

Just for the record, there's been an awful lot of rants from people who are not even on Verizon with a lot of negativity. I don't know why so many are having problems just getting connected to the network but I can say that this phone is working perfectly with Verizon now that we have access to all the bands. From my experience if you don't mind rooting your phone and if you don't mind removing your SIM whenever flashing or installing something to system that requires a reboot you should have no issues. And if by chance you do lose signal on a reboot we have a quick fix for that now as well. And the 1.27 update is supposedly rolling out now, that is supposed to fix the lost signal issue. I am more than glad and happy I purchased this phone and stuck it out and would like to think my experience has helped others, minus the issue with first getting connected with the network. I don't know what the heck is going on with that but I do not think that is an HTC issue or device issue. That is an account issue of some sort. Some of us prefer HTC over other phones and appreciate HTC and don't whine as much as others. I'm glad some of us stuck it out and I do believe more people are having success than not. More than likely, most who are having success have no reason to post here. I have had great success and my best experience with android. I'm sure if you are not having success you will just return it and buy something else. I bought this phone knowing it could be HTC's last phone ever. I bought it knowing this will probably be the last year for Team Viper. My phone is not my life and I have others but I do enjoy the HTC community, I have since the HTC One S. I know I haven't contributed as much as I should have but appreciate everything in this community. I wasn't going to let Verizon sent me what I enjoy.
[HTC U11  Questions & Answers] CXTKRS1:
Lot of emotion going into that post but at the end of the day it is just business. Earlier you said people who buy HTC phones outright are typically tech savvy and I'm here to say I disagree. The one other person I know who owns a U11 and the two other people that were genuinely interested in the phone know nothing about them other then they like the liquid glass look. I know quite a few people who buy their phones outright because they sell them on swappa or some similar site when something new comes along. Outside of sites like this I really do not see rooting and roms being the craze they were a few years ago. The fact this phone requires rooting to run right is pathetic and so is the fact HTC seems to treat their community base as a bunch of interns is insulting. People want to be able to have a phone running smoothly from the get go and not have to worry performing their own modifications. HTC might be able to get away with doing what they have done to enthusiast but also a brand will always fail if all it has is a small base of hardcore fans. The phones have been lackluster compared to the competition and while the U11 was a very nice attempt it was hampered by the VZW issue and for me customer service. The fact I had to push and show them quotes from their own employees to get the return through left a bitter taste in my mouth. I did not feel like I was dealing with a world class tech company but a shady car dealer who did not want to make good on a lemon it sold. You can rest easy though as your favorite brand is not going anywhere it seems:

https://www.xda-developers.com/goog...ixel-smartphone-team-non-exclusive-ip-rights/
[HTC U11  Questions & Answers] LibertyMonger:
Yes. I was right. Bunch off whiners, they get thirty days to return the phone

---------- Post added at 04:53 AM ---------- Previous post was at 04:52 AM ----------

They do exist... https://www.cnbc.com/2017/09/20/google-htc-sign-cooperation-agreement.html
[HTC U11  Questions & Answers] QD2DC:
That's actually best case scenario for htc and its fan. I would've been truly sad to see them go away
[HTC U11  Questions & Answers] LibertyMonger:
There's different kinds of people, you got some here who say they won't even root their phone cause they can't get permanent s-off. That isn't any fun, HTC has never voided my warranty cause of s-off. Some people aren't scared to take chances and take them wisely or carelessly, others are careful or whiners. Some people just like to ***** no matter what, nothing is ever perfect enough for them. We all aren't like you. You get thirty days to return the phone. I got sixty days.

---------- Post added at 05:15 AM ---------- Previous post was at 05:05 AM ----------

If Verizon would have carried the phone in the first place there wouldn't be this mess, but then we would not have been able to unlock our bootloader either. The phone works and for those it doesn't work for there is supposed to be a fix coming. It's a non issue after that. This issue where people cannot even connect to the network, that's a mess and does not make sense.

---------- Post added at 05:23 AM ---------- Previous post was at 05:15 AM ----------

I call bull sh%t. The only people I know who own HTC phones are very few who have got them from their carrier and now only people on XDA. You may know a few.

---------- Post added at 05:30 AM ---------- Previous post was at 05:23 AM ----------

Nobody buys an HTC phone to resell on Swappa they would lose 85% of their investment LMAO
[HTC U11  Questions & Answers] CXTKRS1:
30 days to return a phone and you are hassled for it even though you followed the rules laid out in the paper work. They also do a great a job of denying, assigning blame, or just plain ole playing dumb when it comes to asking about Band 2 & 4. Please keep it up with the top notch customer service HTC as it will serve you well in the long run. Why would someone buy an HTC to resell swappa? You mean they're trying to make money by reselling the phone? If so I agree with you that is dumb but I hope you were not referring to people just selling HTC phones swappa cause if so...https://swappa.com/devices/htc . It may come as a shock to you but the liquid glass rear (even in a case) stands out especially in certain colors and is designed to grab the attention of the non tech savvy folks who do not even know what the word SnapDragon even means. The other individual I know who purchased a U11 do so because he saw my phone as work and he is safe since the guy is on Sprint. The other two are friends of mine but I steered them away due to fact they are both on VZW.

Look let's cut down to it, I do not want to see HTC go away but lying to consumers and offering poor customer service in the follow up is no way to get ahead. Look at the reviews on Amazon and other sites and you will find people praising the phone for its strength (which they should) but a lot of negative reviews are directly tied to poor communication with HTC. This creates bitter customers and it taints the brand's image in the long run. HTC made a wonderful phone and somehow screwed so many other things up along the way. Google in a sense threw HTC a lifeline because they both shared a mutual interest but HTC's only option after this is to sell off the VR or the rest of mobile phone side of the company. I hope they get their act together before this happens.
[HTC U11  Questions & Answers] LibertyMonger:
I just said "no questions asked" and that shut them up. It wasn't very hard to figure out. Lots and lots of whiners out there.
[HTC U11  Questions & Answers] CXTKRS1:
And I told them the buyer's remorse meant I could return the phone for any or no reason but I did have the the courtesy to let them know the phone is having an issue with the camera. They followed up by telling me I'm past the return date so I paste the quote from a previous chat log to shut them up. For the next two days I was told during every chat session (one per day) that the representative was waiting for a decision to be handed down from their main supervisor. It was only after I told them I was not going away and I could leave the chat window open all day that I was suddenly approved. If I had went through your experience I would not be annoyed. LoL at you tossing up a legit customer complaint as someone just being a "whiner".
[HTC U11  Questions & Answers] PieceKeepr:
I had several updates this morning and after the Play Store updates had completed I rebooted. No good reason other than I felt like rebooting. After that I had no signal. Tried the simple stuff but couldn't get the signal back.

I then tried the above fix and although everything seemed to go fine after rebooting I still had no signal. I also tried using Partitions Backup and Restore to restore an image previously created with that app and that did not work either.

Ultimately I rebooted to recovery and made a backup. I then restored a backup of the stock rom which restored the signal and then restored the backup I had just made.

I still don't understand why you can make a backup when you have no signal, then after regaining signal you can restore the backup and still have signal.

This really is a pain in the rear.
[HTC U11  Questions & Answers] LibertyMonger:
Yes every Verizon customer has a right to be absolutely pissed about what happened with us but there are a lot of people who will always find something to complain about as well. I was speaking for those of us who are pissed about the Verizon mess but also actually know this phone works. I've been calling, emailing and complaining but at the same time this phone is working great for me. I have no reason to return it at this point. Sure we're going to see the complaints of people in here that are in that mess but we're not seeing the people who are having compete success like me. I was just making that point, someone who doesn't know anything about it really doesn't have the right to rant about it.

---------- Post added at 01:02 PM ---------- Previous post was at 12:53 PM ----------

That mess about not being able to connect to the Verizon network at all is a whole other issue that has to do with Verizon. Verizon does not like phones with unlocked bootloader's and I know they did not go out of their way to ensure this phone worked well on their network. In testing, I can see how it successfully worked without ever losing signal, I would have never lost signal if I had never rooted the phone. Maybe on a reboot but I doubt it, I never lose signal on simple reboots.
[HTC U11  Questions & Answers] jdrch:
I ordered this phone this morning and have been reading this thread for the past hour or so. I currently have a Verizon S5 running LOS 14.1, with Advanced Calling enabled on my account. I also ordered a new SIM from Verizon.

Based on what I've read, should I:

1) Activate the new SIM in the S5 1st and then use it in the U11?

OR

2) Take both SIM and U11 to a Verizon store 1st, have them activate it on an existing Verizon phone, and then use it in the U11?

OR

3) Do something else (you tell me)?
[HTC U11  Questions & Answers] QD2DC:
If you already have advanced calling on all you should need to do is put your already working sim in your new phone and profit.
[HTC U11  Questions & Answers] LibertyMonger:
Yes I would recommend using the SIM you already have activated. If that doesn't work then try activating your new SIM in your S5 first before inserting it in the U11.

***edit but don't take it from me, I know nothing about this issue. Only thing I know is I used the SIM from my HTC 10 with no issues.
[HTC U11  Questions & Answers] LibertyMonger:
No band or signal issues since opening network signal guru just one time. It's amazing that's all we had to do all this time. But even with only band 13 I never had any instability issues.