yashsingh1/xdaforums huggingface dataset:
[HTC U11  Questions & Answers] LibertyMonger:
I agree. But I don't know why Verizon wouldn't have given me the NFC card. I will definitely check into it as well. I wasn't saying my fix was the only fix. Not many offers from experienced users so all I can do is give my experience. Only thing I know for sure is the U11 will screw with a SIM card, it has happened to me twice. The first time is when I returned my first U11 to get the 6gb version and had to swap my SIM back into my Verizon HTC 10, I couldn't receive any texts or mms. A new SIM fixed it. Before that I was able to swap my SIM back and forth without issues so I don't know what triggers it. This is why I stand by my theory to take your SIM card out of the U11 whenever flashing anything. I don't know if people are taking me the wrong way, I encourage more users to get involved to help, I am only sharing my experience. This is also why I suggested not to even take a chance on the U11 on Verizon unless you have a backup phone like the HTC 10 or something equivalent.

---------- Post added at 12:33 PM ---------- Previous post was at 12:02 PM ----------

I will add, and I know I said this before, But one of two things deactivated my advanced calling in my Verizon HTC 10, I didn't notice it until after I assumed my hd voice was activated in my Verizon HTC 10 and didn't double check it in the settings before I took the SIM out to insert it into my new U11. When I did swap the SIM, my U11 couldn't make calls or send texts, I only had data. So I returned my SIM to my Verizon HTC 10 and went into settings and noticed my hd voice was not activated and the ability to activate Wi-Fi calling was greyed out. I tried clicking on activate for hd voice and it would not work although Verizon was telling me it was activated on their end. So one of two things deactivated it, I recently made a plan change, upgraded to unlimited. When they did that they screwed my account up, my insurance was removed without me knowing. So it was either the plan change that deactivated my hd voice or it was the U11. Verizon said it was possible the plan change deactivated hd voice. I had to factory reset my Verizon HTC 10 in order to reactivate hd voice in my Verizon HTC 10. So just a heads up in case anyone just assumes their hd voice is activated just like I did. My HTC U11 worked after that. It doesn't hurt to have any and all info in case someone else is in the same situation. It may not be your issue but it most definitely can be someone else's.
[HTC U11  Questions & Answers] Sghlense:
Just looked at the SIM that is in my phone (which ultimately made it fully functional) and all that is printed on it is Verizons red check mark symbol. Just the check mark...
[HTC U11  Questions & Answers] LibertyMonger:
Yeah I would hope that the NFC SIM would work better but if activated properly it doesn't seem to matter for me. I'm using the regular SIM with no issues. Too many people try to activate the U11 without having a proper Verizon phone to activate it in and it causes all kinds of issues. Then people get frustrated and give up. The main problem is there is not a Verizon HD voice activate button in the U11 settings. Verizon will tell you that hd voice is activated but if you don't activate it on a device with the activate button, it will not matter.
[HTC U11  Questions & Answers] vicsvx:
3rd party sms apps now working

Doing as suggested above, I was able to get textra to work. I used my friends vzw branded iPhone 7+ imei to activate on my number/account, made sure that HD voice and advanced calling were both enabled via the vzw rep (factory reset my phone while this was happening) and inserted the Sim.. BOOM! textra and everything else worked like it should (bit sure about visual voice ect as I nvr use it or wifi calling)
[HTC U11  Questions & Answers] Sghlense:
Clap! Clap! Clap! :good:
[HTC U11  Questions & Answers] Sghlense:
Out of the blue i am no longer able to send text messages. Booted up my phone last night and and i was prompted to set up my SIM by "choosing my carrier" where as Verizon was not an option. From there i had a myriad of problems. Data connection in and out - unable to make phone calls - unable to send texts etc. As of right now everything works except for sending text messages, although i can send text when sent with a picture or GIF. I will do one more factory reset when i get home to see if thats does the fix. Bummed...as i am past the return date. Shouldn't have to keep messing with this thing.
[HTC U11  Questions & Answers] henslo:
Seem to have fixed my texting issue. I had ordered a T-Mobile SIM card, activated it then put my Verizon SIM card back in (until I pay balance on T-Mobile, damn Christmas expenses) tried to text and sent right away. Maybe was just the switching off bands/radios that got it working again?

Because prior to the issues I was having, I was trying to get different bands to work on Verizon.

Although, not even flashing between different roms and new radio, it still was there.
[HTC U11  Questions & Answers] LibertyMonger:
Are you on full stock, locked? Cause I noticed the few times I factory reset on Oreo it no longer asks anything about carrier settings during setup.
[HTC U11  Questions & Answers] Sghlense:
Full on stock, and boot loader locked. Popped my AT&T SIM in for about 10 minutes to see if my prepaid was still active then put Verizon SIM back in - now all is fine again. Be nice if they would fix the damn problem.
[HTC U11  Questions & Answers] LibertyMonger:
Yeah they act like it doesn't exist. Something to do with rebooting. Having only one band doesn't seem feasible. I don't ever power off my phones so maybe that is why it doesn't happen to me. I'm still stock as well, I'm thinking about rooting just to get network signal guru to get the other bands working again. But flashing and or rebooting seems to cause these issues. If you are persistent you can still get a full refund, I was offered a refund but chose replacement instead. If I have issues again I'm going to demand refund. Of course the refund wasn't offered until warranty repair sent my device back to me unfixed. All they did is run the RUU and relocked it, I did that before I sent it to them. I think mine was unfixable do to flashing Maximus ROM. Any other time before that the RUU or stock nandroid fixed it.

Wanted to add just in case, I only had issues when rooting or flashing when I did it leaving the SIM card in. I had 100% success flashing stuff when I popped the SIM out first. It doesn't hurt to play it safe. I already know the U11 messes with SIM cards.
[HTC U11  Questions & Answers] christiebunny:
Well, after a few weeks of life getting in the way, and not having anything at all for a while (no cell service in hospitals sucks!), finally back up on my feet and installing the new Oreo RUU. If that doesn't fix it, then come tuesday I'll be hounding HTC to give me a refund. I love this phone, but I'm sick of it not working, and everything I get from them is just "a fix is on the way" (or worse 'verizon's working on it').

I thought about trying a warranty replacement, but I'm going to push for a refund instead, and get something decent that DOES work on verizon-- the Essential seems to the the go-to choice, but the lack of SD slot is a deal-killer. I'm looking at maybe the Note8, also, it seems like it's root/rommable, and I'm still spoiled by my old Note2... Time fore more Research!

Hopefully I'll be able to get-- and KEEP-- this U11 working though., I

do

have one of the new NFC sims though, so maybe I'll get lucky!

EDIT: No luck yet, gonna try a COMPLETE wipe. and try the RUU again. I'm not holding my breath tho, I figured it'd be a longshot :p
[HTC U11  Questions & Answers] christiebunny:
Nope, even with a new NFC sim card, no dice -- the closest I can get is 4g/full bars showing, but can't even get data, much less calling, even though it shows that-- and that only after manually changing it from LTE/UTMS to LTE Only. And the minute I reboot, it resets to LTE/UTMS, and the same old slash through the bars.

Ill be hounding them tomorrow it seems... What really gets me is that It worked perfectly for one week or so, before all this happened, and not a speck since, no matter what insanity I try. :(
[HTC U11  Questions & Answers] dodendemise:
I gave up and bought a Pixel 2 from Verizon and rooted it today. Now that I have another phone I could probably activate the U11, but what's the point. Should I activate it and have Pixel 2 as back up or sell? Or use the unactivated phone for gaming and recreation?
[HTC U11  Questions & Answers] christiebunny:
Even with another phone, mine won't activate. I tried two different styles of SIM, activated and unactivated both, with no luck at all. I briefly could get LTE data, only, but no calling of any kind, even VoIP-- but that vanished on the next reboot.

I sent a very angry email to HTC, chewing them out for false advertizing, and demanding they either provide a guaranteed fix to the issue, or a full refund. We'll see what happens . (hopefully by Tuesday)
[HTC U11  Questions & Answers] LibertyMonger:
I've been enjoying my U11 on Verizon. Getting much better battery life since stock Oreo. I know I could probably get over 10 hours sot.
[HTC U11  Questions & Answers] dodendemise:
You know what I think I did try on a Verizon phone with advanced calling and it didn't work too. Let me know what happens... I might want to yell at them for a refund too.
[HTC U11  Questions & Answers] christiebunny:
Lucky-- but I tihnk moving to the essential or Note8, is the best move for me, I'm tired :( Tired of fighting it, tired of getting strung along... love the U11, it'd make a great tablet-- but as a phone it's no better than a brick :/
[HTC U11  Questions & Answers] sdamark:
So sorry. [emoji20]
[HTC U11  Questions & Answers] aer0zer0:
I made a magisk module to get gcam to fully (mostly) work on the essential. C'mon over, Oreo beta 2, magisk 15.1, Rey kernel is a treat
[HTC U11  Questions & Answers] bryguy80:
After reading 149 pages of this thread 2 weeks ago, hopefully I can jump on this forum without introducing myself for my first post and add some experience with Verizon with this phone. Nonetheless, my U11 was purchased in July and has been stock. Initial activation at a Verizon corporate store went well. About 2 months later I traveled out of coverage zones and lost service completely for hours. Upon reconnecting, my phone was working fine. Fast forward X weeks and out of no where I lost connection. Oreo was available for OTA download...install complete, phone back up and running. Around 2 weeks later I traveled to another no coverage zone then re-established my service. Everything worked until I found out my SMS were sending but weren't receiving. 3 days later... my phone blows up receiving past SMS!

Fast forward to Christmas Day. I threw my phone into airplane mode for about 2 hours. 2 days later I find out I'm not receiving SMS again. Went to the corporate store for a new SIM and got pushed back after explaining the well-known issues with this phone. The employee said that a new SIM is a band-aid. 2 hours later storefront with Verizon Tier 2 support resetting almost everything on my account, I'm handed back my phone and with no SMS or MMS capability. His exact words were "Since it's not supported by our network, you're best off purchasing a new phone through Verizon or hard resetting your device to see if that works".

Later that day I went back to the store, talked to Tier 2 and got the issue escalated to their "engineering" department. Finally after 5-7(?) days which was yesterday, I receive a txt from VZW support. I eventually talk with her and her extremely difficult to understand India-accent and nothing was finite. "Here's your options until HTC releases a software update". Message+ -- The funny part is that text messages weren't consistently working over the app's WIFI protocol either. I had enough and recorded my home screens.

Factory Data Reset complete... back to basics and everything's working again.

Side notes: Verizon offers the most competitive single user pricing plan and they team up with many companies to give us an additional discount. If the phone I have suits my needs 85% of the time then fails miserably the other 15 because of less than adequate MB/s, then I question why I pay an additional fee for their network. I stream youtube and in certain areas I like my web-based e-mails to load quickly. Verizon isn't allowing it on this phone and there's no excuse that HTC and Verizon can't come to agreement on this flagship unless they just don't give a poop.

-Eris
[HTC U11  Questions & Answers] LibertyMonger:
For the SMS or text issues, your advanced calling isn't activated properly. And for your traveling issues you probably need to root the phone and unlock bands 2 & 4 with network signal guru. People think I'm nuts but this phone plays havoc on a sim card if advanced calling isn't set up properly.
[HTC U11  Questions & Answers] bryguy80:
That's where it becomes confusing. If advanced calling wasn't setup properly, how is incoming/outgoing calls crystal clear and why in the heck did a hard reboot solve all the SMS issues? The more I thought about it, it made more sense that HTC failed to develop the software necessary to be a 100% success on Verizon's stringy network. It was also daunting to hear that there were only a few cases in limbo (including mine) that are being looked at. Most people are probably fine with their awful download speeds and haven't gone through the mess a lot of us have but, It still doesn't excuse both companies for not taking the necessary steps to communicate. In a future world when Verizon makes their transition to all LTE, things might be different. Truth be told, the U11 might be the ginny pig. Nice speeds by the way (B13 is terribly congested in my metro area). Did you take the dive and stray from stock when you got your new phone? Glad to hear your battery is doing well for the record.
[HTC U11  Questions & Answers] LibertyMonger:
Thanks buddy. What was strange was when I swapped my SIM back to my Verizon HTC 10 and the SIM messed with my texting and mms but calls were fine. Until I ran the ruu and reactivated advanced calling. That was caused from transferring it from my unactivated U11. I'm just saying I have seen it happen. To other users as well.

---------- Post added at 04:16 AM ---------- Previous post was at 04:02 AM ----------

When I received my new U11, I popped my SIM in with no hesitation from my Verizon HTC 10, just like I did with my first U11 where I had no issues. This time, when my U11 wouldn't work, I swapped back to my HTC 10 and checked my advanced calling settings, they were not activated and failed when I tried to activate it. So I called Verizon tech support and they said it was deactivated, could have been caused from my data plan change. So she reactivated it but that did not fix my ability to activate it in settings. We tried everything until I realized I should run the RUU. That fixed it, I was then able to activate advanced calling in settings. I was talking to her with my Verizon HTC 10, advanced calling was working, I was able to browse and use data while talking to her but texts and mms were not working. Not until I ran the ruu and was able to physically activate advanced calling from my end in settings.
[HTC U11  Questions & Answers] LibertyMonger:
My first power cycle after unlocking, rooting and unlocking bands 2 & 4 on Verizon with Oreo. Not as good as I have been getting on stock but I feel it will get better. I had severe battery drain on my second U11 so I was worried using network signal guru to unlock the missing bands may have caused it so I was weary to stray from stock this time. So far so good. Speeds are so much better and as long as I'm careful I think I will be fine this time. Not going to flash any ROM's . Just custom kernel and button mapper, might check into Substratum. But I am very happy with my U11 right now and think I have a good handle on how to control the issues.
[HTC U11  Questions & Answers] aer0zer0:
That's pretty solid battery life with 8+ sot
[HTC U11  Questions & Answers] LibertyMonger:
Yes it is. And I've still had nothing but a great experience with this phone on Verizon and I stand by my theory of how to make it work. No one takes me serious since I was called out but I know most everyone who has had issues with this phone just did not have it activated properly. If I didn't have my HTC 10 or access to another Verizon device I would not have this phone right now.

Everything I've said and experienced with this device has been 100% true. It really hasn't taken much for me to keep this phone working great. Flashing an incompatible ROM was the worst that has happened to me besides my second device had a severe battery drain issue. Complete signal loss only happened to me while flashing things with the SIM card in. And then I finally experienced the text and mms issue which was easily resolved by figuring out advanced calling wasn't activated properly.

Despite getting banned for two weeks for standing up for myself I have never given up. I knew this phone would work and knew there wasn't any other phone I wanted. Why people who moved on and didn't care about this phone anymore on Verizon continued to root against me was silly. I don't give up that easy. If it fails me this time I will not hesitate to let you know.

I know the advanced calling theory to fix text messaging issues sounds crazy but proper activation is key. Removing your SIM card when altering system is key. Having a Verizon backup phone is key. Nothing but the truth my friends lol.

I was accused of trying to start a flame war. I never tried to start any kind of silly war, I was just trying to help people. It was like some took pleasure in others failures cause let's be honest, we all wanted this phone to work fully and properly but were let down.

Anyway, no one has to pay attention to me. Especially if you do not own this phone. My posts were for those of us who wanted to try and make it work. There was no one else who was going to help us. I feel like I have it figured out and if not, oh well. I will make HTC give me a refund. I've done all I can do. As of right now, this phone is freaking awesome.
[HTC U11  Questions & Answers] beaups:
Is your enter key broken? Seriously, have some courtesy and group your thoughts. It's impossible to read.
[HTC U11  Questions & Answers] aer0zer0:
U got banned? I'm super glad it's worked out this well for you. I took a chance on the essential, really happy with it. I wanted what is now the U11+ .

You know what keeps your device active properly, stick with it. I still have a 100 off code, stick with it. I'll be here at some point.
[HTC U11  Questions & Answers] LibertyMonger:
Yes I got banned. I tried to keep this thread positive but some people think it's a joke.
[HTC U11  Questions & Answers] LibertyMonger:
I promise to keep posting my success. If it offends anyone there is a block button.
[HTC U11  Questions & Answers] LibertyMonger:
I fixed it for you buddy. But I'm curious why you're even reading it? Just to criticize me? Why not add something helpful? So much hate.
[HTC U11  Questions & Answers] secone00:
Your posts still miss the basic point that everyone makes to begin with.

No one is doubting if we have another Verizon compatible phone and if we go through enough with them, we'll have advanced calling activated. You're not getting how many people cannot be in that same situation you're in.
[HTC U11  Questions & Answers] Shabdonger:
I finally got mine working again! Bullet points:

- My U11 worked great when I got it in June, presumably because I used my old Verizon sim with advanced dialing already enabled.

- I took it to Verizon for poor coverage once, they tried the SIM...things got complicated. I was there 2 hours. Finally went back to my old SIM and left. But it was all still working.

- 6 months goes by. I unlock the bootloader. After a system wipe, I was still on Verizon, but after a couple of days, realized I could not send SMS. (Keep in mind that I used Verizon Messenger for SMS so I can also get them on my work phone, but it still didn't work unless I was on WiFi.)

- Tried calling verizon. No joy.

- Verizon sends me a "new NFC" SIM. Before first use, I took my son's samsung, turned off advanced dialing, then went on Verizon and removed that service from their end. I then put my new NFC sim in his phone, turned on advanced dialing and made sure everything was active. I waited about 15 minutes before proceeding, ensuring the sim registered for him and that Advanced dialing was activated. Finally, I put new sim in my U11. No help what-so-ever.

- Last ditch effort: I saw somebody on this thread say that they got it to work by putting a T-Mobile sim in the phone, then switch back. With that in mind, I ordered a 3-in-1 SIM-only deal from FreedomPop. It's supposed to be free service, but it was $16 out the door for the sim and shipping. Put it in my phone, activated their service, and then swapped back to Verizon sim.... nothing. Did a network setting reset right then....BOOOOOOM PHONE BLOWS UP getting all of my SMS from the past few weeks.

tl:dr - If advanced dialing, NFC sim, Verizon messenger, etc don't work, pop a sim in from another provider, then switch back.

Side note: FreedomPop seems shady. They tacked on some sort of "trial" that I didn't notice for $7.99 month. I plan to cancel it.
[HTC U11  Questions & Answers] beaups:
I keep up on all threads I participate in. This one especially, as I also use a U11 on Verizon.

No hate, it's literally impossible (for me) to read your posts on a mobile device when you have 1000 words with no paragraph breaks. Thanks for fixing it.

--beaups
[HTC U11  Questions & Answers] RKDxpress:
I,m reading it. Got my u11 pre ordered and decided then I would wait six months before rooting. Read all your post in this topic with interest. I used my sim from my htc m8 activated hd voice on Verizon and never had a problem since. Please keep us updated on your progress. Knowledge helps me make the best decisions.
[HTC U11  Questions & Answers] externals:
How do I do a network setting reset?

---------- Post added at 11:01 PM ---------- Previous post was at 10:42 PM ----------

How do I do a network setting reset?

---------- Post added at 11:07 PM ---------- Previous post was at 11:01 PM ----------

How do I activate my advance calling?

How do I unlock these bands?

By the gods, I really like this phone and would like to get it up and working
[HTC U11  Questions & Answers] LibertyMonger:
Buddy I don't think you can activate HTC voice on an M8. Correct me if I'm wrong but the M8 doesn't have hd voice in settings. It has to be the M9 or a newer Verizon device with hd voice in the settings.

---------- Post added at 09:18 AM ---------- Previous post was at 09:12 AM ----------

You have to absolutely make sure you do not put your SIM into you U11 without activating it properly first. This is the biggest mistake people make. Make sure you activate your SIM in a newer Verizon phone that has hd voice in the settings and make sure you activate it over the phone with Verizon. And definitely make sure if you flash anything, to remove your SIM from the U11 before doing so, preferably transfer it to a Verizon device to keep the SIM activated properly. This has worked for me on three different U11's so I have had experience. I would not flash more than you have to.

---------- Post added at 09:23 AM ---------- Previous post was at 09:18 AM ----------

Network settings reset doesn't always work. Probably a combination of the other things you did. I had to run the Verizon ruu on my HTC 10 to get my SIM to activate properly. Glad you got it working.

---------- Post added at 09:34 AM ---------- Previous post was at 09:23 AM ----------

I wasn't able to download attachments from my gmail until I used network signal guru to unlock bands 2 & 4. My texting and mms were fine, that was the last thing I had to fix.