yashsingh1/xdaforums huggingface dataset:
[HTC U11  Questions & Answers] LibertyMonger:
Man I have had 2 of them and the same experience with both, both with my Verizon HTC 10 SIM card and at this point I believe I am issue free minus the WiFi calling. Hopefully that will be fixed in this next update. I don't even use it anyway. There are 2 separate issues going on with this phone and many combine and conflate the 2 making the issue appear worse than it is. This issue with people not able to connect to Verizon properly is a mess, I don't understand why it is so hard to fix. But if you planned on rooting anyway and if your M9 sdcard connects you easily then there really isn't any reason for you to not take a chance if you really want this phone. I would wait to pop your SIM in and fastboot boot TWRP recovery to root, that way you can keep your stock recovery and receive OTA updates, unless you want to go straight to a custom ROM. Then I would let WiFi restore your phone and have everything flashed and installed the way you want it before popping your SIM in. Open Network Signal Guru and set up your LTE bands 2#4#13 and then you will be set. With the new TWRP I haven't had any of the signal loss issues that only occur after flashing something and rebooting and besides that, while my phone has been booted I have had better coverage and reliability than my HTC 10. Once you open Network Signal Guru once you don't even have to use it again, maybe just to monitor your band switching. And Beaups may have a better fix for us in a few days so you can wait for that if you are still not sure. Network speed is no longer an issue if you are rooted and run Network Signal Guru, hopefully the fix for that will come for those who wish not to root. I know I repeat this a lot but it is truth that is not getting told so for people like you who want the phone but are on the fence about it need to hear it. People are too quick to dog this beast, it is partly undeserved, the phone does work just have to get connected correctly.
[HTC U11  Questions & Answers] PieceKeepr:
I'm totally happy with the U11 now and I'm on Verizon. I know beaups has doubts about this and I'd never argue with him since he has forgotten more about Android OS than I'll ever know, but since the TWRP update I have not lost signal once and I've flashed several things and turned off/rebooted a bunch too. Also, I used network signal guru to add bands 2 and 4 in the experimental section (typed 2#4#13) and saw that I was on band 4 most of last night with a strong signal. Normally in that area I would have had a very weak signal but before adding the other two bands I could see that I was always on 13.
[HTC U11  Questions & Answers] LibertyMonger:
[MENTION=5525032]sidjohn[/MENTION] Actually I need to take back one thing on here, you will want to pop your SIM in first thing and set up stock to make sure you are connected properly. I meant when you go to flash a custom ROM and all of that maybe do it without a SIM installed, although we do think that is not necessary anymore since the latest TWRP. My bad. But what you also might want to do first thing is fastboot boot twrp and make a system image backup of everything out of the box, before you set up your stock ROM. That may not be necessary either since we have ruu's. But yes, definitely pop your sim in and set up stock first just to make sure you don't get these connection issues that others been having.
[HTC U11  Questions & Answers] beaups:
I've never had twrp installed on my device, only ever fastboot booted it once. And I get the signal issue, as do others. Idk what's causing it, I just know it isn't twrp. Next time it happens to me, I'll track it down.
[HTC U11  Questions & Answers] LibertyMonger:
But does it happen randomly or just when you are messing with things? Cause it has never happened randomly for me. Only after flashing or installing something that requires a reboot. But it hasn't happened in quite a while for me so I don't know.
[HTC U11  Questions & Answers] beaups:
I rarely reboot unless I'm messing with stuff. But battery died on me this morning and no signal when rebooted.
[HTC U11  Questions & Answers] LibertyMonger:
Well the only way we can and know how to mess with stuff is with twrp. It just does seem to be much better although I only lost signal 4 times due to flashing and rebooting so I don't know. Pulling my SIM while flashing seemed to be 100% effective. All we can do is go by trial and error since we aren't knowledgeable about this kind of stuff. We appreciate you stepping in and giving you input, thanks man I hope it gets worked out for others but as for me I think I am good. Would love to know the real cause though.
[HTC U11  Questions & Answers] PieceKeepr:
Open mouth and insert foot. I started my phone this morning and had no signal. I hadn't changed or flashed anything, it was turned off and was charging.
[HTC U11  Questions & Answers] LibertyMonger:
That's awful. We shouldn't have said anything. Did rebooting fix it or did you have to flash stock backup?
[HTC U11  Questions & Answers] PieceKeepr:
Had to flash.
[HTC U11  Questions & Answers] michaelbsheldon:
Ima gonna shut up about TWRP. Verizon signal failed in the night on both my U11's.

Did not reboot them. Doesn't come back no matter how many reboots or adjustments done

in Network Signal Guru.

Restored in 2 steps: flashed virgin nandroid to get signal back, then restored a recent backup.

Alls good for now.....
[HTC U11  Questions & Answers] LibertyMonger:
That's messed up, Has to be a Verizon signal issue. I still think there is 2 different issues, I'm not having this issue so I can't speak for that. I hope I don't get this issue. If I do I am gonna be very mad. Sorry for misleading people, from my experience all seems great. Very odd and if it doesn't get fixed with this next update Verizon and HTC will have to answer for it. I know Verizon will say they have no responsibility for it but I won't let them get away with it. It's very odd you both had the issue at the same time and you with 2 -U11's. Maybe Verizon messin with something.
[HTC U11  Questions & Answers] tml478:
Just report on my situation I lost signal about 3 weeks ago after I let the phone die overnight. I've tried the RUU probably 16 different times with and without the SIM card inserted. Unfortunately I didn't have a stock backup so I don't know if that would work. Went back to my S8 Plus until the update comes out which hopefully fixes this stupid issue. I just want to go back to this phone so bad and I don't want to send it back to HTC for an RMA
[HTC U11  Questions & Answers] LibertyMonger:
There is two different issues with this phone. I don't think your issue is the same as mine. Yours is a connection issue between your Verizon account and you SIM. It must not be configured right. My issue is triggered from flashing stuff and rebooting, an ruu fixes it every time. I think the issue the last two guys had last night was a signal issue, seems awful weird they lost signal at the same time and one of them had two phones that were booted and lost signal at the same time. Maybe Verizon was messing with something on their towers, I don't know. Maybe location has something to do with it. But I do know your issue isn't the same as my experience.

---------- Post added at 01:22 AM ---------- Previous post was at 01:19 AM ----------

Has anyone tried to start over on setting up your hd voice account? This was a fix posted in a Verizon forum... "Verizon needs to add HDvoice manually in the billing system. new code .. CDMA list devices.. Tech Support can do this and update your SIM through the network. When you call (and get tech support (TS) on the phone) they will initially deflect you HTC..will not help the issue is Verizon software. As soon as TS hears you have an unlocked phone hey are very resistant... you must persist and ask them to look deeper (into the HDvoice issue) had alll the issues with my U11 (SIM etc)detailed n the forums... today my U11 works as expected"
[HTC U11  Questions & Answers] christiebunny:
Pretty sure the code's "CDMA_less", i.e. 'without CDMA', not "CDMA list"; at least that's what's showing on mine.

Still hoping for an update -- gonna pester them in the morning about one of these 4NFC sims, though, just to cover all my bases :p
[HTC U11  Questions & Answers] QD2DC:
Yes it's CDMA less provisioning. I had this along with fully functional HD voice and I too would lose signal just by rebooting. At least twice the phone locked up and rebooted and came back with no signal. I had to use my Sim swapping trick to get it back. Why it locked up is anyone's guess. I consider myself a power user, it was my work and personal phone so I would use it for ssh sessions, rdp, email, social media, text and hangouts, bt streaming, calls pretty much all day and night. There hasn't been an android phone yet that hasn't locked up on me just from use, I push my phones pretty hard lol. With that being said, the essential phone has been solid signal wise, no such signal loss problem exists on this phone, but I've managed to lock it up once or twice already too lol.

Maybe it's a bug, maybe official lack of support for the other bands that plays a part in all this. Regardless I'm fairly confident the issue is htc to fix. I've bought 6 unlocked phones, two of which weren't officially Verizon compatible, but sadly only the U11 gave me any issues.
[HTC U11  Questions & Answers] LibertyMonger:
Out of those six, how many had unlocked bootloaders? Also, as I have mentioned I bought Verizon's first non cdama LTE only device from Verizon and had to return it cause it wasn't working. It would ring twice on my end when calling him but the calls never went through for him to hear the rings, went to voicemail. They couldn't fix it so I returned it.
[HTC U11  Questions & Answers] QD2DC:
All of them, I buy unlocked for that reason. The pixel 2 will be number 7 :D
[HTC U11  Questions & Answers] LibertyMonger:
Well Verizon never used you to allow unlocked HTC phones work on their network. The U11 is the first.
[HTC U11  Questions & Answers] beaups:
Not entirely true. Pixel was allowed also. There were probably more years ago.
[HTC U11  Questions & Answers] QD2DC:
Not sure if the u11 was the first unlocked phone from HTC to be certified to work, I had an unlocked HTC 10 prior to official release that worked just fine on Verizon too, but they aren't only for sure. But other manufacturers have made unlocked phones that work just fine on Verizon, certified or not. My axon 7 worked perfectly on Verizon which was not Verizon certified, as did my nexus 6p on launch, and unlocked pixel. My essential worked for on Verizon prior to certification too with no issues either. Just further proves the issue isn't Verizon if a relatively obscure brand like ZTE can make a fully functional phone for Verizon.
[HTC U11  Questions & Answers] LibertyMonger:
We had to modify the unlocked HTC 10 to work on Verizon, just like how we could turn a Verizon HTC 10 into an unlocked version. Verizon has always given HTC a hard time.

---------- Post added at 05:33 PM ---------- Previous post was at 05:30 PM ----------

Before that we could not use unlocked HTC phones on Verizon.
[HTC U11  Questions & Answers] beaups:
Why ignore the unlocked pixel?
[HTC U11  Questions & Answers] LibertyMonger:
It used to be you could only use Verizon branded phones until the pixel.

---------- Post added at 05:44 PM ---------- Previous post was at 05:44 PM ----------

I was talking about HTC phones in this instance.

---------- Post added at 06:02 PM ---------- Previous post was at 05:44 PM ----------

We couldn't even flash custom kernels on the Verizon M8 and 9. If it wasn't for andybones and santod we wouldn't have had custom roms. And wasn't it more difficult to s- off Verizon m8 and 9?

---------- Post added at 06:08 PM ---------- Previous post was at 06:02 PM ----------

We could not use HTC dev on Verizon we depended on s off
[HTC U11  Questions & Answers] beaups:
The pixel is an HTC phone running htc software as well.
[HTC U11  Questions & Answers] michaelbsheldon:
But wait. I flashed custom ElementalX and Elite kernels starting on the HTC M7 M8 M9, maybe earlier than those.
[HTC U11  Questions & Answers] QD2DC:
Not true. I beta tested the HTC 10 for HTC on Verizon prior to release. Where do you think they got the files for it to work on Verizon. Again, HTC had a fully working Verizon version but did not release it despite being tested internally and by hardware testers.

And the nexus 6p worked to and that was prior to the pixel
[HTC U11  Questions & Answers] LibertyMonger:
Those of us with Verizon HTC phones have always depended on the dev community and it is no different now.

---------- Post added at 06:45 PM ---------- Previous post was at 06:32 PM ----------

Verizon sold the HTC 10 that is where I got mine. We couldn't use the unlocked version without converting it to the Verizon version with the Verizon firmware. The kernels for the M8 and M9 didn't work right with Verizon. We had our own separate forum for HTC M8 and M9 on Verizon. Why doesn't anyone remember this? We always had a hard time with Verizon until the HTC 10.

---------- Post added at 06:48 PM ---------- Previous post was at 06:45 PM ----------

Yeah I'm sure Verizon worked with Google better than they did with HTC. I remember the first nexus Verizon got, the galaxy nexus. Before that they wouldn't allow unlocked nexus with unlocked boatloader.

---------- Post added at 07:02 PM ---------- Previous post was at 06:48 PM ----------

And even then we couldn't use the unlocked galaxy nexus, only the branded Verizon galaxy nexus.
[HTC U11  Questions & Answers] christiebunny:
Wild 5am-and-can't-sleep thought:

If all these problems are because it's an HTC, or rather because verizon can tell it's an HTC.... why not just change whatever verizon's reading so it doesn't say HTC, and verizon thinks it's something else? Like, say, a Samsung or LG?
[HTC U11  Questions & Answers] LibertyMonger:
My whole point was we have always had issues with using HTC phones on Verizon. I am talking about unlocking the bootloader and s-off. You are right I guess, we could use custom kernels on the M8 but really just Elite kernel. They never really worked right so I just stuck with stock. The M9 we could not use custom kernels or ROM's outside of the Verizon HTC One M9 forum. Verizon made it tougher. And I remember it was tougher to S-Off a Verizon HTC device than an unlocked. And we could not use HTC Dev. It has never been smooth sailing with Verizon and HTC. But before the U11, we had a Verizon HTC community forum. Now we have nothing.
[HTC U11  Questions & Answers] QD2DC:
Verizon has always made tough in regards to unlocking or s-off on Verizon phones, unlocked or not, but that's not the issue here. The issue here is total signal loss unrelated to any of that
[HTC U11  Questions & Answers] LibertyMonger:
BS it is unrelated. I don't know why all the pushback. Verizon isn't supporting this phone this time so that makes it even worse. At least we had Verizon Dev's before. It has never been a perfect experience with Verizon and this phone. Not to mention when they took the FM radio away from us as well. It's entirely related. It's not that complicated and that much of a big deal. But it is related.
[HTC U11  Questions & Answers] DirtydAmbrose:
Because the U11 is faster than the pixel xl, also the U11 has an sd card slot and the U11 has a lot better audio than the pixel xl, also add on the new pixel xl 2 due out wont be made by Htc it will be made by the king of bootloops being LG. I myself will be getting the Htc U11 plus when it comes out in November, which they list Nov 8th but for China so hopefully we get it here shortly after.

I will miss the pixel xl updates but Htc software is so much better than googles crap and google is like apple they could care less what buyers want such as no pixel has sd card slots where most other android phones do.

Hopefully verizon fixes their crap as I place 100% of the blame for this on verizon all because verizon considers the U11 a non verizon phone and Verizon does not care a bit about Htc unlike google where Verizon cant pull this crap with google phones as google wont accept verizon's crap.

If anyone ever has problems with a google phone on verizon service ask verizon to get google on the phone to help them being verizon resolve their issue and verizon will fix their crap.

Facts are verizon is the most errogant company out there and they dont give a crap about Htc phones or their customers that use Htc phones. Verizon is the only ones giving users issues with their service not working on the U11.

My next fix will be ditch verizon and switch to At&t which they could care less what type of phone you use on their service instead of the pricks at verizon that do not care at all about their customers.
[HTC U11  Questions & Answers] LibertyMonger:
Yes they would never allow this to happen to king Samsung and Queen iPhone or Master Google.
[HTC U11  Questions & Answers] LibertyMonger:
And there it is... http://twitter.com/CollatingData/sta...47579881316354
[HTC U11  Questions & Answers] beaups:
I think you missed my point.
[HTC U11  Questions & Answers] CXTKRS1:
My U11 goes back Friday but I'm tempted to buy a another one with the $100 off promotion going on. I really wish they made the 6GB in something other than Amazing Silver. I didn't know about the U11 Plus in the works until now and now that has caught my eye too... maybe by time it is released VZW will stop being such pricks to brands like HTC.
[HTC U11  Questions & Answers] OMJ:
1.28.617.6 ota is live, hopefully it helps u vzw ppl :)
[HTC U11  Questions & Answers] michaelbsheldon:
HOT DIGGETY ! ! ! !

Installed and just discovered that it now gets the missing VZN Bands.

On Band 2 right now instead of previous 13 only.

Now this phone is perfect on Verizon.
[HTC U11  Questions & Answers] LibertyMonger:
Hell yeah buddy great to hear. Can't wait to get home from work. Just hope everyone else gets fixed with their connection issues.
[HTC U11  Questions & Answers] QD2DC:
Sweet. I'll be getting it put here in a bit. Going back to the U11 for the weekend for a concert. The camera on the U11 poops on the essential lol.
[HTC U11  Questions & Answers] Anon2016:
Does it enable VoWiFi?
[HTC U11  Questions & Answers] aer0zer0:
hoping this is the one :)
[HTC U11  Questions & Answers] LibertyMonger:
Yeah it will need to fix WiFi calling and then I will be happy.
[HTC U11  Questions & Answers] ckupsco:
I have the update but am still on band 13 only.
[HTC U11  Questions & Answers] LibertyMonger:
You sure it's not just still activated since using Network Signal Guru? Have you tried WiFi calling?
[HTC U11  Questions & Answers] ckupsco:
I never used network signal guru.
[HTC U11  Questions & Answers] LibertyMonger:
I was speaking to [MENTION=3483646]michaelbsheldon[/MENTION] about your issue. Network signal Guru activates the other bands, if you never used it and you just update your firmware and ROM and you are still only getting band 13 then the update did not fix it. [MENTION=3483646]michaelbsheldon[/MENTION] has used Network signal Guru, he was getting all the bands. Did you update your firmware as well?
[HTC U11  Questions & Answers] QD2DC:
Still Only Band 13

I RUU'ed my U11 and then took the update. Been checking throughout the day but it's still only getting band 13 where my essential will hop between 13 and 4 here in my office, so I don't believe the update added access to the remaining verizon bands. It's completely stock right now so I'll wait and play with it a little later to see if I can get it to lose service.
[HTC U11  Questions & Answers] OMJ:
No the update does not add access to the bands... Confirmed by the beta testers.
[HTC U11  Questions & Answers] QD2DC:
I didn't think it would considering HTC states it only supports band 13. And after speaking with my HTC contact in New York, they don't see any reason to believe that'll change.
[HTC U11  Questions & Answers] LibertyMonger:
Any other info about Verizon from the beta testers? Has it fixed anything? So the band issue is fixed but only with root. The biggest issue is signal loss. I haven't experienced any signal loss in weeks but apparrently it is still an issue. hopefully the update at least fixed that.
[HTC U11  Questions & Answers] OMJ:
Nothing more than what I've already shared, this latest update recovers much better from a signal loss.
[HTC U11  Questions & Answers] LibertyMonger:
So this update does nothing for the ones who don't want to root. But I wouldn't really want this phone without root. I don't get it, I just hope it fixes [MENTION=5027435]christiebunny[/MENTION]'s issue.
[HTC U11  Questions & Answers] OMJ:
well it does has radios fixes, just does not enable other bands other than 13...that may never happen officially
[HTC U11  Questions & Answers] michaelbsheldon:
Network Signal Guru was wiped out by factory resets both prior to and after OTA taken by phone.

Installed Network Cell Info app first thing, did not take Google backup option to copy previous apps, only clean install.

I get Bands 2-4-13 rotating while driving, just like HTC 10, always strong signal.

Sadly, there is NO WiFi Calling option in this new rom.
[HTC U11  Questions & Answers] LibertyMonger:
yeah but i think once you activate the bands with Network signal guru they stay activated. I could be wrong but I'm about to find out. Gonna RUU back to stock now and check then take the OTA.
[HTC U11  Questions & Answers] michaelbsheldon:
I've had the extra bands activated on the U11, had the total sudden loss of signal, flashed 116.617.6 -- left all stock, and it became stuck on only 13 again afterwards. Don't think the change to extra bands is poimenant
[HTC U11  Questions & Answers] LibertyMonger:
So then you flashed the latest update or took the OTA and now you have all the bands again?
[HTC U11  Questions & Answers] michaelbsheldon:
Yes exactly. Hope that happens for you too.

As mentioned, I reset, flashed first version software, reset again, and chose No Google options which return all your previous apps. Wanted it virgin as could be to test the OTA....
[HTC U11  Questions & Answers] LibertyMonger:
So I wonder why they are saying it doesn't give us the other bands? I'm about to find out for myself lol. Thanks Buddy.
[HTC U11  Questions & Answers] beaups:
The band preference nvitem that Network signal guru is resetting isn't affected by any nandroid backup or restore or factory reset etc. So if you've "enabled bands" with Network signal guru (that's technically not what you are doing), you will no longer be able to test/experience what a user with a device that has never been modified will experience.
[HTC U11  Questions & Answers] michaelbsheldon:
Today's all stock OTA on Verizon:
[HTC U11  Questions & Answers] michaelbsheldon:
That answers that, thank you.

Are we actually connecting to the other bands?
[HTC U11  Questions & Answers] beaups:
I'll even elaborate a little. If you want to experience what a stock device experiences, just lock bands in Network signal guru to 13 only. Then the nvitem will be exactly how the device originally shipped. Then could test taking ota, reactivating, etc to see if it band behavior changes(I have no idea if it will, I have no use to know).
[HTC U11  Questions & Answers] beaups:
Yes of course.

Edit: in case I misunderstood you. You are connected to whatever band you are seeing connected in your app - lte discovery, Network signal guru, etc.