yashsingh1/xdaforums huggingface dataset:
[HTC U11  Questions & Answers] aer0zer0:
lol, i got a unlocked 128gb pixel xl2 in my shopping cart. I will also admit i am an HTC homer. My first android phone was a m7. Came from iphones, ive owned everything up to the 10 at this point for vzw. I really, really, really wanted this phone to work, i could live with the band 13 only, i could live with no wifi calling/video calling. I have even convinced myself i can live without 3g/1x. I couldnt deal with my entire life connectivity predicated by a verizon CSR that cant understand CDMA-less provisioning. It took them 3 days figure out why my advanced calling dropped from my verizon 10, then they sold me the wrong sim at store (thats how i know there is a wrong sim for the 10, and i assume the same deal for the 11) and i had to go back. You have no idea how bad i want the 11, but cant risk being one of the many people with these weird connectivity issues, and they are 549, and in solar red (VZW specific, FWIW i Know)....lol is life
[HTC U11  Questions & Answers] QD2DC:
I totally hear you. Been using HTC phones since the windows mobile days. And I'm part of the beta testing community for them too. I tested the HTC 10 but it just wasn't for me. I was excited and hopeful for the u11 and getting back on an HTC phone, but the problems you mentioned just kill it for me. The essential is basically my daily until I get the pixel 2xl
[HTC U11  Questions & Answers] LibertyMonger:
Nexus 6p same issues but just like with HTC it's not happening to most people

https://forums.androidcentral.com/nexus-6p/667327-nexus-6p-verizon-call-quality-problems.html

---------- Post added at 02:47 AM ---------- Previous post was at 02:46 AM ----------

Nexus 6P Verizon Cannot Make Calls and Constantly Losing Service

https://support.google.com/nexus/forum/AAAANseOu18MFSDD0AKOzM/?hl=en

---------- Post added at 02:53 AM ---------- Previous post was at 02:47 AM ----------

And this article describes the the fix for the problems people are having.

Activating a Nexus 6P or 5X on Verizon: Some Things to Know (Updated)

https://www.droid-life.com/wp-conte...5x-on-verizon-some-things-to-know/_index.html
[HTC U11  Questions & Answers] LibertyMonger:
I just don't think this issue is as widespread as it appears. Plus you get 30 days to try it. I had my refund back in about 7 days. The bands do work and if you get connected like me from the HTC 10 SIM card you will be happy. Here is my current band and speed sitting in a bar.
[HTC U11  Questions & Answers] christiebunny:
Except

both

Verizon and HTC said it's compatible with Verizon, I made sure of that before I even bought it!

Lost signal, and RUU or anything else, doesn't get it back again-- and worse, neither does activating the sim on another phone first. Any other sim on any other carrier works 100%, nothing on Verizon. The best I've been able to get it to do, was LTE data only but no calling, either 'normally' or over LTE, or even wifi; and no texting. And, I've apparently lost that too now...

It's very clearly not the phone, or rather not any physical hardware issue with the phone. Everything I've seen points to something on verizon's end. It'd probably be easier to solve my particular issues, if my backup phone wasn't a micro-sim phone, since I need to use an adapter; and worse, it's incompatible with HD voice, too. :(
[HTC U11  Questions & Answers] dodendemise:
I went from Project Fi to Verizon with 2 6ps and 1 5x when I bought my U11 and all worked but my U11. That was a new activation. This article is outdated or just incorrect.
[HTC U11  Questions & Answers] aer0zer0:
Was your u11 a "verizon" phone when you selected it, or an unlocked phone (i do realize they are all the same, just curious what you selected)
[HTC U11  Questions & Answers] LibertyMonger:
I selected the unlocked. I wanted nothing to do with a Verizon phone if the unlocked claimed to work with Verizon as well.

---------- Post added at 04:39 AM ---------- Previous post was at 04:37 AM ----------

That doesn't mean other people didn't have issues. Just like now with HTC. Like I said I can pull up dozens of articles where people had the same issues with those phones
[HTC U11  Questions & Answers] dodendemise:
That's true. And the article is 2 years old. Those issues could have been resolved. On the plus side if I'm just patient maybe they'll get it working on the U11 by the time I'm ready to buy a new phone in a couple years
[HTC U11  Questions & Answers] LibertyMonger:
These claims that all unlocked phones except for HTC worked problem free is straight up bull sh%t
[HTC U11  Questions & Answers] aer0zer0:
Does anybody know the difference between the 2 sims in the pics below? The grey one cant be activated in a HTC 10, and the L2 tech couldn't tell me why, the red one looks just like the one i replaced, and they activated that one. Just wanted some thoughts.
[HTC U11  Questions & Answers] LibertyMonger:
There shouldn't be any reason you can't get it working. If there is I hope you sent it back before the 30 days.

---------- Post added at 04:52 AM ---------- Previous post was at 04:48 AM ----------

Maybe you just couldn't activate it the right way. Cause I already know it works.

---------- Post added at 04:57 AM ---------- Previous post was at 04:52 AM ----------

Anyone who claims unlocked phones work on Verizon problem free are full of it.
[HTC U11  Questions & Answers] dodendemise:
I've read your XDA autobiography several times and I know it works for you. I've tried the same stuff and it doesn't work. I gave up and went to T-mobile since it was past 30 days. I just thought I'd try again today after that update, but it didn't change any thing.
[HTC U11  Questions & Answers] aer0zer0:
wonder if a prepaid sim for verizon, or straightalk would work?
[HTC U11  Questions & Answers] christiebunny:
I specifically picked 'unlocked'

---------- Post added at 09:44 PM ---------- Previous post was at 09:33 PM ----------

I may have hit on something, or it might just be wildly grasping at straws, but:

1. EVERY verizon sim starts with 8914800000 [which means 'Telecom device, US, Verizon carrier' and (supposedly) date of card manufacture]

2. EVERY verizon sim I've tried has '3' after that-- 32/33/etc. As I understand it, that's the 'switch configuration code'

3. The one you said didn't work, is '35'. the one you said

did

work, is '04'.

Maybe this is something?
[HTC U11  Questions & Answers] LibertyMonger:
OK so I would have returned it for a refund. It really isn't difficult. It works or you are smart enough to figure out how it works.

---------- Post added at 06:14 AM ---------- Previous post was at 06:06 AM ----------

Man a real Verizon account works

---------- Post added at 01:54 AM ---------- Previous post was at 01:14 AM ----------

It's pretty basic, you just haven't talked to the right tech support person. The belief that HTC has just lied to us is a crock of crap. I believe that some of you just don't know how or have not connected to the Verizon Network right. If everyone had your issue I am quite sure HTC would take down Verizon support. This is the other issue I been talking about. It is an account issue. The effin phone works just fine.
[HTC U11  Questions & Answers] QD2DC:
Well my point was yes the U11 does work however it's also known to lose signal all together and if not coming from a device that already had HD voice active getting it working right is less than an easy experience. I came from the nexus 6p but I did not have HD voice active. So prior to using the U11 I threw my sim into my Verizon s8+, added HD to my line, enabled it on the s8+, then put my sim into the U11. If I already had HD voice active I wouldn't have had to do that. I also had to enable VoLTE in the phone settings on the U11 but I don't see that that option now. Perhaps it's been removed since the last Ota and automatic if you already have HD voice enabled on your line, I'm not quite sure. And it sounds like you don't have access to another Verizon phone to try the steps I just explained? Have you looked at the features for your line and verified HD voice is still listed? The U11 will only make calls over VoLTE, not wifi or CDMA like regular Verizon phones, so HD voice is necessary. The U11 for Verizon is different then typical Verizon phones where they two radios active, CDMA for calls, text and data, and then the Lte radio for calls, text and data. The U11 for Verizon just has the one radio active but HD voice tells it to use it for voice, text and data.

Lastly, I found the easiest way to get service again the times I lost it was to take my wife's t-mobile sim and put it in the U11, let it get service, then put my Verizon sim back in. I would immediately get service again. I tried this with a sprint sim as well another time I lost service. I don't know if you have access to another carrier sim, family or friend maybe, to try this if you ever get it working but lose signal again randomly. Beats RUU since it only takes a few minutes and you don't lose anything on the phone. I hope some of this info helps get you going again.
[HTC U11  Questions & Answers] sasquatch23:
I was using mine on total wireless which is owned by tracphone, but it took some work to get mine working correctly.

Officially, tracphone does not support hd voice but there is a workaround and it will cost some. You have to buy an iPhone 6s which uses a special sim with hd voice activated on the account. Activate it, then you can use the sim in your u11.

If you choose to go this route, just know that you can't buy the iPhone, take the sim, then return it. Once the phone is returned, it deactivates the sim. I know because I already tried:)
[HTC U11  Questions & Answers] christiebunny:
The problem is, the spare phone I do have , is an older one, and

not

HDvoice compatible; in fact adding HDvoice makes it unable to take incoming calls. Worse, I can't afford one that is HDvoice compatible [ thanks to car problems :( ]. It's also a micro- not nano-sim, so an adapter is needed-- which seems to work fine, but it's probably a better idea to have a phone with a native nano slot, instead.

I haven't tried the 1.28, yet, but 1.27 didn't fix anything. Later today I'll wipe and try it, I've got a flashable zip of all my apps, so restoring them is easy enough, and I can restore data with Titanium, so I'm not worried about losing anything.

EDIT: Also, other carriers sims work, I've got a metroPCS and a tracfone/t-mobile sim, both work perfectly in the U11, but it doesn't seem to fix the service issues-- I'm guessing neither have the equivalent of HDvoice activated.
[HTC U11  Questions & Answers] QD2DC:
Correct, HD voice is specific to Verizon. It tells the sim not to use CDMA for calls, so without it you get no service. And you have to have your sim in a compatible phone to add to your account. I know for a fact I can't add or remove that feature if the sim is in my axon, 6p, or essential, hence why I used my spare s8 plus. I don't happen to have a friend or family member with a compatible phone? An iPhone 6 or better would work too. Once you add the feature to your line it stays until you remove it from your line. I'm guessing you know how to add that feature via the Verizon web site at least. Don't bother with tech support, they'll mess things up lol
[HTC U11  Questions & Answers] christiebunny:
Yup, I can add/remove it, and when it IS added, my backup phone can make outgoing calls, but no incoming ones until HDvoice taken off the line.

Until there's a way to activate a sim while in the U11, I think I'm screwed unless I can get a better backup phone that is HDvoice capable. :( I can usually get LTE data on it, just nothing else-- no calling over LTE, no texts, no wifi calling (had that on tracfone of all things!)-- and apparently with this last try, I've lost that data, too.

I know it works, I had it working when I first got it, then it lost signal a couple times, and then it lost it for good. The1.16/1.27 RUU doesn't fix it, other carrier's sims work great but don't fix it when I put a verizon sim back in, and I haven't been able to get high enough in tech support to really dig down into the account, yet.

Pretty sure I could make a little more headway if I could edit the sim directly, and had a sim known to work properly, but I can't think of anything else besides waiting on people with 'bigger guns' than I, to pound on this thing :p

EDIT: and no, no family with a compatible phone-- most of the local family is 'old school' and doesn't even HAVE a cell phone, and the ones that do are on various other carriers. Worse, the two verizon stores in town want $10 anytime I want a sim, and don't have any phones they're willing to test the sim in.

---------- Post added at 04:00 PM ---------- Previous post was at 03:08 PM ----------

And things get weirder. Upon returning my sim to the backup phone, outgoing calls now take 30s from dialing to 'connect and ring'. And i can also now only send texts, not receive them :confused:
[HTC U11  Questions & Answers] iamloco724:
I am considering this phone I would be buying the verizon version from the HTC site..Is there anything I lose with that or is it just the unlocked version that has issues?
[HTC U11  Questions & Answers] jdrch:
Except for the Sprint version you get from the Sprint stores they're all the same model.
[HTC U11  Questions & Answers] iamloco724:
So is there anything I lose feature wise using this on Verizon? And if they're all the same why does it show a verizon option
[HTC U11  Questions & Answers] jdrch:
Whether you "lose" anything depends on what you were coming from before. Basically the U11 lacks a CDMA radio, so all its mobile connectivity is via 4G LTE. There are some LTE band connectivity issues you REALLY REALLY need to read the entire thread to really understand. Sounds like a lot, but it's something you really wanna know about before blowing $600+ on a device.
[HTC U11  Questions & Answers] QD2DC:
Feature wise you lose nothing between models. But if you like to flash and tinker which I imagine you might since you're here on xda, the Verizon model may have the bootloader locked and blocked from HTC dev. Hopefully someone else here can confirm this for you.

Regardless both models do not have CDMA and only band 13 Lte. Check to make sure band 13 and speed are good in your area. I get a measly 1 to 2Mbps on band 13. Signal strength is great since it's at 700 mhz though.

And make sure you are coming from a device that already has HD voice fully functional. It'll save you some headache and all you should have to do is put in your already active Sim. You'll still need to enable VoLTE on the phone to make and receive calls, at least I did when I first used it. I think it was in the dialer settings.
[HTC U11  Questions & Answers] LibertyMonger:
No disrespect but hardly any of this is correct. You lose Verizon specific features like wifi calling, video calling and visual voicemail, as I think most all unlocked devices do on Verizon. The past Verizon HTC devices would not allow us to use HTC dev but that was because they had Verizon firmware on them since they were not unlocked, they were Verizon specific devices. The HTC U11 is fully unlocked, even the Verizon version cause there is no support from Verizon so there is no Verizon firmware. And it does only get band 13 unless you use network signal guru one time and enable bands 2&4 as well, then they become permanent. I had great signal using only band 13 on my first U11. No noticeable performance issues and signal remained 100% reliable while booted. There was a bug that made us lose signal on a reboot mostly when flashing or messing with system, we would reboot and signal would have a slash through it until we ran an RUU or stock Nandroid to get it back. Then all we had to do is restore our custom ROM and all would be fine again but I think that bug has been squashed with the last update. You can't enable VoLTE on this device, there is not an option for it, this is why you have to already have Verizon advanced calling enabled or activate it on a different Verizon device that has the advanced calling ability like the HTC 10. As far as wifi calling, I never saw a reason to use it on Verizon so I have never used it anyway. There is two contact apps, one called people and one called contacts. You can use video calling from the contacts app, it uses Messenger but it works good and you can use hangouts for video calls. Not sure of an alternative for visual voicemail.
[HTC U11  Questions & Answers] QD2DC:
I understood that they were asking if you lose any features between the unlocked and verizon model. So my statement is true since neither have wifi calling or Visual voicemail. And unless they root and use a 3rd party app, all of which is said is also true. And if they root and tinker they do run the risk of losing signal.
[HTC U11  Questions & Answers] LibertyMonger:
I bought the unlocked 4gb version first then sent it back and reordered the unlocked 6gb. I've had the same experience with both and there isn't any Verizon firmware.

---------- Post added at 05:19 PM ---------- Previous post was at 05:01 PM ----------

You guys love to argue lol. All our statements are true. Except I think all the few horror stories aren't as awful as people like to make them sound. The bottom line is we get thirty days to try it. My first one was unlocked and rooted when I sent it back for a refund but I did relock it beforehand. The only reason I sent it back is cause I wanted another 30 day trial since we weren't sure yet how this was gonna play out. I would only recommend the phone if you plan on rooting anyway, it seems the lost signal issue is resolved but from my experience if you keep a stock Nandroid on your phone or don't mind RUU you can always get back up and running fairly quick by restoring you custom backup after stock restore. If you don't mind taking that chance and you are sure you have advanced calling activated on your SIM beforehand, I don't see much risk. If you don't like rooting and taking chances and can't afford to wait a week or so for your refund then this phone is probably not for you. But I'm quite sure a lot of people are running stock without issues as well. I would bet on it from my experience.
[HTC U11  Questions & Answers] OMJ:
I'll make this short & sweet as I've said this many times in this thread...

there are only 2 U11 models for the US....Sprint & US Unlocked....they show the ATT/TMO & Verizon versions only so that the user knows it works on that carrier, but it doesn't matter if you choose ATT/TMO/VZW or Unlocked, they are all the same, you get the Unlocked model.

hardware wise, both Sprint & Unlocked are the identical...Sprint does support CDMA, and technically so does the Unlocked, but CDMA is not enabled for VZW.
[HTC U11  Questions & Answers] QD2DC:
I agree if running stock you'll probably not see any issues. However you will not have access to any lte bands other than 13 which may be an issue for some. That'll vary by region of course, but that's still important to note since that's usually not an issue with other phones. In my case where I live, band 13 is very congested so speeds are awful.
[HTC U11  Questions & Answers] CXTKRS1:
I could not find my dongle so I called (not chatted) to see if I would have to pay a penalty beyond the cost of a new dongle when I returned my phone. The guy on the phone was awesome and said how about I send a you a new dongle with a new phone and issue a small credit. This was when the $100 off promotion was going on so maybe the representative had more leeway during the sale. I will not receive a renewed 30 day no questions asked return policy since this is considered a warranty and not a buyer's remorse issue now. Got the phone Saturday and installed a new screen protector today. The Gorilla Glass 5 is tough but the new phone already has two lite scratches thanks in part to my stupid self placing my keys in the same pocket as my phone while in a rush...or maybe it is when the phone slipped into the couch. I'll root this one too and just use Guru to access all the bands. In the case this phone just feels right in my hands and I'm still not sold on the 18:9 aspect ratio although that will probably become the new standard. While I love the V30 and Pixel XL 2 the screen banding issues on the V30 and the overall cost of the XL turned me off to them. I cannot believe Google is asking almost a full $1000 for a phone that only has a single camera and 4GB of RAM. The banding issues on the V30 are way more obvious than the light bleed on the U11 and their is a chance the same display will end up in the Pixel XL 2 too. LG said they will not honor the warranty on my V10 but I could send it in to see what the cost of the repair would be. I know from reading forums that sometimes LG will repair boot looped phones out of warranty but even if I have to cover the cost it might be worth just to have a decent backup phone. I refuse to go back to the Thunderbolt if something happens to the U11 or whatever phone I have at the time.
[HTC U11  Questions & Answers] LibertyMonger:
Yes you are absolutely correct. I was lucky to be in a great area and had excellent experience with only band 13. Of course the speeds weren't as fast for the most part but I can say it never effected anything I did. I even did tests using my U11 for an hour drive up and using my HTC 10 for the drive back, testing my speeds constantly and taking screenshots and they were very consistent. It's all in how bad you want this phone. If you have my experience you will love it. I think there are 2 different types of signal issues that get confused and conflated. One is not getting connected right to begin with and the other is when messing with system type stuff like flashing. I really think the lost signal from flashing issue has been either greatly improved or squashed but it is too soon to tell. I can say I used to be able to force the lost signal after reboot but I have not been able to do that since the update. It all comes down to how bad you want the phone I guess.
[HTC U11  Questions & Answers] christiebunny:
I'll have to dig around, if LG'll fix it, and I can get my V10 working again, that might solve half my problems.... so many ifs :/
[HTC U11  Questions & Answers] LibertyMonger:
Yes you are right, I missed the first comment he made, my apologies.

---------- Post added at 07:16 PM ---------- Previous post was at 07:12 PM ----------

I believe you can run stock with root and not see any issues if you are not flashing stuff. Not sure if you can run stock and fastboot boot TWRP to get root so you can keep your stock recovery and be able to install OEM updates? Or does it have to be unrooted?

---------- Post added at 07:19 PM ---------- Previous post was at 07:16 PM ----------

I feel so sorry for you Lol. :( I can't believe the Verizon store cannot help you get activated. Still not sure what your issue is. I do know if you get the right tech person they can seem like geniuses compared to most of the yahoo's. Wish I could help you.
[HTC U11  Questions & Answers] QD2DC:
Yes I think you can do this in two ways, fastboot twrp and keep stock recovery for updates or magisk that does not require twrp, I believe it just requires the boot.img. Haven't looked at magisk like that since I've been mainly using my essential and no root or twrp for that yet. I imagine you'll lose root after an Ota though unless magisk can retain it, but either way it should be as simple as just redoing either method to get it back. Again I'm guessing since I usually just soff and flash firmware no wipe updates lol
[HTC U11  Questions & Answers] CXTKRS1:
If you are the original owner of the phone LG will fix it for free. If not then they may charge you to perform the service but with refurb V10's costing $150 I cannot see the repair being expensive.
[HTC U11  Questions & Answers] LibertyMonger:
Hopefully you have as good experience as me Bud. Not enough positive going on with the Verizon HTC U11 Lol. Need to see more success posts.