yashsingh1/xdaforums huggingface dataset:
[HTC U11  Guides, News, & Discussion] nebulaoperator:
Couple of days ago I preordered a handset so while waiting for it to come I have done customer service research and found something I came across with my Motorola that was virtually non-existing post purchase warranty service. I had my own case with M7 that I simply dropped the case after went forward sending my phone there and back for 2 times but the phone came back from repair centre crippled.

So today I found some repair centre story that in comparison to mine....well mine is a joke Guy went through 4 months of ordeal and zillion emails and without success. Lies upon lies. Ok that was in 2012. Mine case was in 2013. We all know HTC had nothing but a downward journey ever since.

I love what I see U 11 because of supperb camera and unparalleled audio experience in audio department BUT God forbid I will hate myself if anything goes wrong with phone and I have nothing but the trouble. Realistically HTC in red and last thing they can do is decent post purchase service I think they simply have neither infrastructure nor cash.

By the way in both cases phones were still covered by warranty and eligible for repair.

Tell me how was your warranty services in the last 1-2 years.

Thanks in advance.
[HTC U11  Guides, News, & Discussion] Charkatak:
I haven't sent any HTC phone for repair, but I did have an experience with Sony. I sent a phone for repair for few issues and the turnaround was pretty quick. It took Sony less than 2 days to repair/replace parts and send the phone back to me. I do believe it depends who you talk to and who processed the repair ticket and such. Sometimes there are user errors where customer doesn't follow the instruction which were provided before sending the phone in. The other times someone from the support makes a mistake in the system and this results in unnecessary headache and confusion. I am thinking about picking up U11 and not worried about not getting post-sale support. It is the obligation of the manufactures to handle any warranty services as it is the responsibility of the consumer to pay attention to the rules of the warranty.
[HTC U11  Guides, News, & Discussion] janjan:
Actually I had some issue with HTC customer service last year when I purchased my HTC 10. The charger stop working after 2 weeks and I mailed HTC service several times but they never answered me back. At the end I sold my HTC 10. But I am going to buy HTC U11 from a shop and not from any online store.

Consumer complaints about HTC..

https://www.consumeraffairs.com/cell_phones/htc.html
[HTC U11  Guides, News, & Discussion] RemnantKing2:
I've only dealt with HTC Chat customer service and I don't think anyone comes close to them. I've only had to send out my HTC 10 at one point because the lock/power button became really hard to press. Came back around two weeks later only to find that the camera lens wasn't lined up properly and so I was able to send it back again. Never had an issue at all either time.
[HTC U11  Guides, News, & Discussion] nebulaoperator:
That is atrocious experience (consumeraffairs). Same as Motorola. A 1000 loop post purchase service set in the parallel world run by asylum house. Reason is not valid there.

At this moment I have 2 weeks till my phone deliver but I seriously thinking of cancelling my order and sticking to my Pixel. NO I don't want to waste my life like those poor customers.
[HTC U11  Guides, News, & Discussion] aknotts415:
Go look up any OEM on there, no one has good reviews. It's a site for complaints so that is all you get complaints. Compare also to Samsung, Moto, LG on that website they are all bad.
[HTC U11  Guides, News, & Discussion] shineyads:
You're far more likely to find bad experiences of any company posted online, because why would anyone feel the need to post good experiences? I had to send my LG G4 back due to bootloop and it was a 10 day turnaround and I was happy with it... however I've also seen horror stories about LG warranty repairs as well.

I reckon I could find dozens of bad experiences posted online for EVERY smartphone manufacturer (and probably every major manufacturer of goods as well). Does that mean I'll never buy a smartphone? Of course not! You can try to minimise the risk of getting a bad experience if you like, by doing tons of research about who has the best customer service, quickest repair turnaround, etc. but why waste your life like that? Even going with a company that seems like it has the best service won't GUARANTEE that you'll get that great service!

If you're really that worried about breaking your phone then get a tempered screen protector, a heavy duty case, spray-on grip for your hands and pray every day! ?
[HTC U11  Guides, News, & Discussion] rzracer2:
Agreed a bad/good experience can be had by most. I almost pre-ordered but didn't in the end. I feel HTC did a good job with the 11 like the 10 but it's a sold double not the home run. Personally I'm waiting on the OP5, mostly because of the dev support. If I had an unlimited phone budget I would certainly at least take it for a spin.
[HTC U11  Guides, News, & Discussion] shineyads:
Wow, I just googled for Apple warranty problems and can you believe that not everyone has had as good service as you? You probably can't believe it as you don't want to take the point that myself and others are trying to make - that your hours and hours of research on after sales care doesn't really mean that you'll definitely get great service every single time, whether it's Apple, HTC or any other manufacturer. But please, keep researching because I'll be enjoying my life in the meantime and being polite to people and respecting their opinions and experiences.

Oh, don't bother replying to me as you'll be wasting more of your time as I've unsubscribed to this thread now. Good luck with your search (and your people skills)!
[HTC U11  Guides, News, & Discussion] nebulaoperator:
[MENTION=5851240]aknotts415[/MENTION] This was mine experience. Legit one. I would not bring this but people like you ask for it. Simply go there and compare.

LG vs HTC. I am providing you two links one for each.

LG total of 19 reviews score is 2.7 https://uk.trustpilot.com/review/www.htc.com ( Though there ara other threads that have Bootloop issue all over G4 Nexus 5x)

HTC total of 227 reviews score 2.0. https://uk.trustpilot.com/review/www.htc.com

Again I am seeking people who had direct experience like me. That would be much easier for me.
[HTC U11  Guides, News, & Discussion] nebulaoperator:
How would that make a difference if you buy from an online shop? Though Iv;e red someone did that in order bypass direct contact with OEM.
[HTC U11  Guides, News, & Discussion] aknotts415:
Just to compare

LG https://www.consumeraffairs.com/cell_phones/lg_cell_phones.html

HTC

https://www.consumeraffairs.com/cell_phones/htc.html

Samsung

https://www.consumeraffairs.com/cell_phones/samsung_cell_phones.html

Apple

https://www.consumeraffairs.com/computers/apple_iphone.html

Sony

https://www.consumeraffairs.com/cell_phones/ericsson.htm

My point is they all rank bad on these complaint websites. People only go there to complain. U have every right from ur story to hate HTC and I'm not discrediting you it's just these websites are not realistic bases since there only for complaints
[HTC U11  Guides, News, & Discussion] Charkatak:
Agree. Only people that have bad experience will complain, but people that had no issues or had positive experience with customer service of any given OEM, won't post their positive experience info.
[HTC U11  Guides, News, & Discussion] nebulaoperator:
[MENTION=5851240]aknotts415[/MENTION] the sole reason I gave you my links to trustpilot is there you can right positive review too. Make your conclusions here. Forget consumer affairs.
[HTC U11  Guides, News, & Discussion] *justintime*:
It's all about personal feelings and experiences.

I have always had HTC never ever a problem with it what so ever.

Great camera is key for me so I went for the LG G4.... Three times for repair!! What a nightmare phone. Great pics though.

So i have to say never a LG for me. Glad the U11 has the best camera. And I can rely on the great quality of HTC again.

But always keep in my mind it's a tech product.
[HTC U11  Guides, News, & Discussion] Adam182:
I've had nothing but superb customer service/repairs from HTC, they recently fixed my HTC10 and I had it back within the week, same with my M9 the year before.
[HTC U11  Guides, News, & Discussion] nebulaoperator:
What fault did you have on the phone? Did the phone come back without any visible repair damage like body integrity ?
[HTC U11  Guides, News, & Discussion] Adam182:
HTC M9 had small cracks on the corners of the screen bezel, and my 10 had a hot spot on the screen, both came back in the exact same condition only with the issues fixed completely.
[HTC U11  Guides, News, & Discussion] Magnum_Enforcer:
Thread cleaned.

On that note, keep this thread on topic and post in accordance with the forum rules. If you have an issue with another member, kindly take it to PM, report them, or move on.

Cheers,

Magnum_Enforcer

FSM
[HTC U11  Guides, News, & Discussion] nebulaoperator:
[MENTION=1920378]Adam182[/MENTION] Thanks!
[Nexus 9 Q&A, Help & Troubleshooting] damuy:
hello sorry for my bad english, my nexus 9 running official 7.1.1 have a bluetooth issue isn`t wont work, I`m flash lineageos to try fix it, but isn`t work, any help? sorry for my bad english
[Nexus 9 Q&A, Help & Troubleshooting] terryspanky:
your not alone, its a rom issue. Mywifi and bluetooth doesnt work because of wrong mac address. No one release a fix because they dont have a nexus 9. The same issue with nexus 6 owners, fortunately for nexus 6, someone release a fix for them.
[Nexus 9 Q&A, Help & Troubleshooting] damuy:
some way to fix?
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] d4vinder:
then suddenly the device lock wouldnt respond.

After many attempts to re flash rom it kept getting stuck with the error [262]??

The flash just wont go beyond 11%

the roms i used were from the T-mobile website. The official ones for my fone fone and provider. (UK)

RUU_Hermes_TMO_UK_3.60.110.4_6275_1.50.00.00_108_Ship.exe

i just dont understand what caused this.. now i cant even flash my fone!!

the f**king official roms are f'd up.

I also tried downgrading to HER_TMUK_1211103_1050500_WWE_Ship.exe

that too is from the t-mob website.

can anyne help??

Many thanks.
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] d4vinder:
Update

i got it too flash back wm6 but the fone is really slow and is stuck in airplane mode.

any suggestions ?
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] d4vinder:
ok i updated the spl, i get the NO GSM and i can boot into the OS

what rom should i try??
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] d4vinder:
ok also tried flashing different roms, however it just keeps stopping at 11% just like before.

Someone must be able to help!
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] mrvanx:
Dude see the thread above on this issue. Read through the thread with patience as it has ALL the info you would need in there.

Hermes Unbricking Thread
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] d4vinder:
Hi -

I have and i tried all of the things to get it working again....

the rom flashing always gets stuck around 11% maybe sometimes 16% if im lucky.

and thats any rom, not just t-mobiles. i've tried various roms from this site too. however all of them do not want to go past 11-16%.

Model: T-Mob (UK) Vario II

ROM Before Flash: WM 5 As shipped

Radio Before Flash: --

Bootloader Before Flash: 1.04

Flash failed at: 11% (sometimes 16%)

Flashing ROM: RUU_Hermes_TMO_UK_3.60.110.4_6275_1.50.00.00_108_Ship.exe, HER_TMUK_1211103_1050500_WWE_Ship.exe, RUU_Hermes_DOPODASIA_WWE_3.54.707.3_6275_1.47.00.10_108_Ship.exe

Flashing Radio: ???

Bootloader After Failure: 1.04

CID Before Failure Super CID: --

CID Corrupt: Yes

Radio Corrupt: Yes

GSM Error: Yes

Stuck In Bootloader: Yes

Stuck On Windows Mobile Splash: No

Can boot into OS: No

Tried mtty command set 14 0: no

Tried wiki problem number 5: Yes

mtty info 2 output: CID: ???

Current Device Status: unusable
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] mrvanx:
Sorry dude, not a good thing to hear but your device has a corrupt CID, not alot we can do about that :(

Might wanna try looking for a cheap replacment hermes on ebay or something?
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] koorosh_bsboys:
mrvanx

I want to know what exactly does a corrupt CID mean?

as you know i have the same problem. Is CID a chip or something?

and about the motherboard replacement issue

I wrote several emails to imate support and told them my problem (SPL 2.03 IPL 1.04 NO GSM stuck at subsplash screen KITL disabled) and told them that everyone tells me that i have to replace my motherboard. they replied me that you DON'T need to replace your motherboard. your device just need to install wm5 in our service center in dubai. unfortunately it is too dificult for me to send my device to dubai.
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] d4vinder:
well, after all failed, i've handed to tMob to fix...

lets see how much they ask for a charge to fix it....

since it was their "official rom" that f**kd it up anyway, i feel like they should give me a new fone.. wishful thinking...
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] d4vinder:
OK, so T-mobile must be reading this thread or something because they just gave me a new Vario II. I believe that they could not re-instate my phone because it had been corrupted so badly.

I am happy with the new phone, seeing as mine was quite scratched up, however, i cannot fathom the fact that tMo put out a corrupt ROM for all their customers.

let this be a lesson to everyone....

dnt f**k with the original ROM!

CASE CLOSED!
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] chipsxj:
congrats on the new phone. score one for the little guy.
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] mrvanx:
Sorry but it was a messed up flash which corrupted the CID on the device, nothing to do with a corrupted ROM image. Suggest a more creful approach to flashing, no running processes....not USB hubs nothing which could mess with the flash at all.
[8525, TyTN, MDA Vario II, JasJam Software Upgradin] d4vinder:
on the contrary, i upgraded to wm6 fine, all was good for about 2 days, then one evening went to put in my code to unlock device and it just wouldn't do it, so i decided to reflash after many attempts.

so i did have wm6 running for about 2 days. then it got corrupt. update was succeful.. however the o/s was not stable.
[Samsung Galaxy S8 Themes, Apps, and Mods] GuestK00315:
I found some xml files o the xea but they made the settings open up slow and made nova launcher reload a lot so i improved a lot by tedting and here it is :)

129 packades disabled

1.6 gb free ram

Keyboard disabled by default, if you want to use it scroll to keyboard and remove the tick.
[Samsung Galaxy S8 Themes, Apps, and Mods] vuongbinhan:
Could you show me how to use or show me links to the guides? I am a total rookie here.

Thanks alot
[Samsung Galaxy S8 Themes, Apps, and Mods] GuestK00315:
1.Just install the packade disabler pro from goodle play

2. It will install some addon file which requests admin privileges for disabling permission, install that and enable admin

3. Once you are in the app and its showing the packades, click top right corner and press import from xml

4. select my xml file and press ok

5. reboot and everything should be OK/better :)
[Samsung Galaxy S8 Themes, Apps, and Mods] samman82:
Something you have disabled is causing Nova to blink then redraw every time I turn on the screen. Any idea what it could be?
[Samsung Galaxy S8 Themes, Apps, and Mods] samman82:
I figured out the culprit. Don't disable "iris." it ****s up the screen unlock.
[Samsung Galaxy S8 Themes, Apps, and Mods] hardiman001:
Would this work on the S7 edge 7.0?
[Samsung Galaxy S8 Themes, Apps, and Mods] bill10:
This is s8 bloat sooooo?
[Samsung Galaxy S8 Themes, Apps, and Mods] peachpuff:
Yes this will work on your iphone...
[Samsung Galaxy S8 Themes, Apps, and Mods] bill10:
All joking aside package disabled pro will work on the s7 but s8 scripts won't
[Samsung Galaxy S8 Themes, Apps, and Mods] PsyDex1860:
Bug or install error?

Hey guys and gals,

I installed the app and imported the XML file but now my S8 is just on the home screen with a message saying "Android is starting..." This persists after I did a restart too. Am I missing something?
[Samsung Galaxy S8 Themes, Apps, and Mods] bill10:
Same thing happens to me. Would definitely like to know why as well
[Samsung Galaxy S8 Themes, Apps, and Mods] thiagomed:
Need root? This xml disable iris unlock? Need to buy the app?
[Samsung Galaxy S8 Themes, Apps, and Mods] bill10:
Doesn't need root, not the iris unlock and the app is free

---------- Post added at 11:23 AM ---------- Previous post was at 11:22 AM ----------

Just out of curiosity are you on a Canadian variant
[Samsung Galaxy S8 Themes, Apps, and Mods] thiagomed:
App is free? In playstore it isn't free. Do you have a link for download?
[Samsung Galaxy S8 Themes, Apps, and Mods] SorryImRaymond:
Do you have a direct download link to the XML file? And the app isn't free. I paid $1.29 on the playstore so I could get this working. But I just need a direct download link
[Samsung Galaxy S8 Themes, Apps, and Mods] steberg:
It works fine here on my S8! Great work!
[Samsung Galaxy S8 Themes, Apps, and Mods] bill10:
My bad sorry you do have to pay for it
[Samsung Galaxy S8 Themes, Apps, and Mods] GuestK00315:
I will make one as soon as I open up my computer in 1-2 hours : )
[Samsung Galaxy S8 Themes, Apps, and Mods] bill10:
Are you making one my friend lol
[Samsung Galaxy S8 Themes, Apps, and Mods] GuestK00315:
[MENTION=6681908]SorryImRaymond[/MENTION] here you go :) https://mega.nz/#!KAswgKJJ!EcKRJTuHI1aCq5Sil3FaQFt8L2qhrTJmG9TFtyMKMHw
[Alcatel Idol 4S Guides, News, & Discussion] Thedarkwolf123:
So now that the cricket vareint has root, what are some edits we should make in a custom rom for it? I am new to developing so bear with me, but when my rom comes into production it's going to be called the people's rom. I am only starting with the basis of it to be extremely user friendly and customizable, probably using smart launcher as the default? give me some ideas, other developers help me make it happen!
[Alcatel Idol 4S Guides, News, & Discussion] dbgr:
I've found a few neat hacks, for example you can remove or rename /system/vendor/overlay and it will remove a bunch of cricket branding, however it may cause unintended side effects, I haven't really noticed any issues but ymmv.

Also if you look around someone has modified maxxaudio to not require the boom key, if you flash that you won't have to hit the boom key to increase audio quality.

In the root thread I started someone posted how to enable WiFi hotspot as well, I would include that.

I'm planning on doing some ui tweaks, will post here if I manage to do anything useful. Main thing I want to do is hide the brightness slider in the notification drawer and bake in the status bar brightness control you can get with gravitybox. Also I want to enable the stock Android power menu, but IDK how far I'll get with that.

One more thing, I'd just stick with the stock launcher or one that's very lightweight when it comes to filesize, since it's not difficult to install them off the play store and not everyone will like smart launcher
[OnePlus 3 Questions & Answers] HeNnU985:
Hey!

A few months ago i started having problems with my lucky patcher. Every time i patch or do something with it my OnePlus 3 starts freezing and shutting down and if i uninstall lucky patcher the phone turns back to normal. Since it started i have tried many different roms and kernels but nothing seems to fix it. I have even wiped internal storage and everything but issue still remains.

Does anyone know what is wrong whit it?

English is not my native language so sorry for mistakes i make! :)
[OnePlus 3 Questions & Answers] BG64:
LuckyPatcher is generally considered Warez and is thus harmful to the general developer community. You will likely not find much help here.
[OnePlus 3 Questions & Answers] ApriliaM3:
RULE 6. Do not post or request warez.

If a piece of software requires you to pay to use it, then pay for it.

We do not accept warez.

Nor do we permit members to request, post, promote or describe ways in which warez, cracks, serial codes or other means of avoiding payment, can be obtained or used.

This is a site of developers, i.e. the sort of people who create such software. When you cheat a software developer, you cheat us as a community.

Thread Closed.
[Verizon Samsung Galaxy S8+ Questions & Answers] kendive:
Ok might seem like a silly question but I am gonna ask anyway. To me reading around I don't see root and unlocked bootloader really coming avab for this Verizon S8+

Right now I have the Moto X Pure rooted and I m the type I kinda like to have a rooted phone. Just been doing this a very long time and set in my ways.

How are you all that own this phone running unrooted. I mean I guess I could play around and use an unrooted phone but it's been a while.

Give me your opinions...

:D
[Verizon Samsung Galaxy S8+ Questions & Answers] mrbracht:
For adblocking I use adhell and it works great. Other than that, I guess I have lost interest in root. Only thing I really hated was ads
[Verizon Samsung Galaxy S8+ Questions & Answers] kendive:
Thanks for the reply.

Yea I use adblock (rooted) now but I really think I would miss Titanium Backup, Root Explorer, and MyBackup and they all work well with a rooted phone.

I guess I will wait to see if root comes around and when the price drops on the phone.

.
[Verizon Samsung Galaxy S8+ Questions & Answers] ChadH42:
I was the same as you for years. I always rooted my devices and used the same apps that all required root. But now I really don't miss rooting and have accepted the fact that I can replace TB with SmartSwitch, use RE without accessing the root file system, etc.

I keep an old Nexus 7 (2013) on hand for those times I need to feed my addiction to SuperSU!
[Verizon Samsung Galaxy S8+ Questions & Answers] martybg:
screw this give us root
[Verizon Samsung Galaxy S8+ Questions & Answers] kendive:
Yea I am staying away from this phone unless it gets root.

:p
[Verizon Samsung Galaxy S8+ Questions & Answers] stajam:
Quick question for ya. When using SmartSwitch, does it actually switch app and the data for each app so it is as if I lose nothing? That's the one main reason I use TiBu. Thanks in advance.
[Verizon Samsung Galaxy S8+ Questions & Answers] JustusIV:
SmartSwitch doesnt do app data.

http://www.samsung.com/hk_en/support/skp/faq/1094130

Q4: Can Smart Switch backup or restore application data (like game progress data or chatting logs)?

A: Smart Switch mobile doesn’t support application data backup/restore. Smart Switch backs up the application list only

It does not see above

This is my first phone ever that is not rooted. I have been using the nexus line for so long i am loving all these extra features that actually work.

My root list has kept shrinking over the years. do i miss it... sure... do i love this new phone... OH YEAH.
[Verizon Samsung Galaxy S8+ Questions & Answers] Sporttster:
What about Viper audio? Is that possible without root? I just ordered a S8+ the unlocked version and am a bit concerned not seeing much on root. I see there are bounties out there for it and a lot of work being done towards root and possible BL unlocking, but who knows when it will come available. I did the incredible trade deal, hard to pass up, trading in a old note 3. But I need tethering out of the box, want Viper audio and use TiBu all the time. This needs to get rooted ASAP! Or I may send it back or sell it.....
[Verizon Samsung Galaxy S8+ Questions & Answers] kendive:
Good luck. I don't see this phone getting root. :crying:

I'm keeping my Moto X Pure as my daily driver for now. Thought about getting a Note 4 to play around with...

.