yashsingh1/xdaforums huggingface dataset:
[LG G6 Questions and Answers] bhupindra:
Problem solved for me

I took my phone to spain and it had loads of sand on it by the beach. I couldn't charge due to the moisture warning for 3 days. Eventually i found a solution. I loaded that sink with about 2/3rds water. I swilled only the port area in the sink. I then dried the phone as well as possible. I screwed a thin tissue paper up and dabbed round the port. I then found a rectangle piece of card (it was a clothes price tag) it was probably 1 millimetre thick and i pushed it in deep into the usb port to aid cleaning using the corners of the tag. It solved the issue and didnt break anything and cleaned out some of the deep sand and cotton that wasnt drying at 30 celicus heat this week. Saved me claiming on my insurance and the headache of installing all my apps etc. Try it, but be very careful with the card tag as you dont want to break any terminals in the usb slot.
[LG G6 Questions and Answers] sonikk71:
I had the same issue as the original poster about a month ago. I have spent the last few weeks testing and found that for me changing developer settings back to "charging" from "file transfer" has worked. Not saying it will work for you but give it a try!
[LG G6 Questions and Answers] GuestReplyisaLie:
Having the same issue now. No reason to think much moisture got in. Sat it in rice, etc. Haven't tried washing the port. Anyway, I can charge if I turn on airplane mode then boot into safe mode holding volume down plus power. The moment I plug in, it powers on unless the battery is totally dead. And it never charges close to full even then without the above workaround. Planning on taking the phone in. It's annoying, and my battery life seems shorter with the constant almost-notifications (which started out looking like they came from a variety of apps). Hopefully there's an official solution.
[LG G6 Questions and Answers] mikel10k:
i restarted the phone and it worked
[LG G6 Questions and Answers] joyj112:
I posted about this a while back and couldnt figure it out so i exchanged for a new one
[LG G6 Questions and Answers] jdock:
I would say various kinds of debris could get in the charging port and have enough conductivity to be detected as water. I always hated USB port covers, but at least they prevent this problem.
[LG G6 Questions and Answers] Hollowtech2:
Fix for moisture detected

The contacts in the usb c are loose and may be cross connecting. I fixed mine by taking the charge cable type c end and squeezing them lightly with needle nosed pliers so the flat sides were BARELY concave. This fixed the problem and I am able to use the original cable to fast charge again.
[LG G6 Questions and Answers] ghostknyght:
This kinda sorta is working for me. I can slowly move an unplugged USB cable in the port and trigger the notification pop up. As opposed to constantly this now happens intermittently. It started after getting my phone wet. 1 bowl of rice later and the moisture error is gone, but the USB debugging notification appears and disappears rapidly every so often.
[LG G6 Questions and Answers] SheBattass:
Moisture issue, nothing is working?

Reboot with it already plugged in does not help. My phone will NOT stay off now? Every time I select "power off" it restarts as soon as I plug it in. I have no clue what to try now. Seeing if draining my battery will help. Light moisture contact days ago but nothing more than droplets.
[LG G6 Questions and Answers] jtkl:
For those who're still having issues, the following worked for me:

1. Power off the phone and then power it back on. (This alone should help but if you have power savings mode enabled, carry out step #2)

2. If you have power savings enabled, turn it off and then power the phone off and back on.
[LG G6 Questions and Answers] spiderio:
I've got the same message after swimming with G6, I've tried to toggle the usb connection port and try to charge it while off / shutdown.. And it works
[LG G6 Questions and Answers] puckhead89:
I've had the same problem. Moisture warning while it's not the case. Lated 3 days and suddenly it was gone. Phone restarted also when trying to charge with power off. Sometimes after couple of restarts it would load. And connecting the cable very shortly helped also someone. It seems to me that it is a bug in the devices because we are not alone with this problem
[LG G6 Questions and Answers] Slickoz69:
At least you aren't alone

Same problem happened to me. It was a slow over a week process. First a flashing usb icon I had never seen before then every one in awhile the usb moisture warning started popping up here and there. Still I'm not alarmed. Flash forward to a week later (today) and not only can't I charge my phone passed 4% (after the airplane mode trick seemed to have worked but only briefly) I brought it to Verizon I tried wirelessly charging and using two other corded charges and nothing would make it less than 2 hrs and 30 mins charge time then it's turn on and just die again. Employee was familiar with the prob gave me the warranty # and ill have my new phone tomorrow. In the mean time I've discovered of the 5 places i tried to charge my phone including the Verizon store all power sources were ports or extension cords etc . I found that plugging it into the wall outlet works. Shocker right? Well I hope that the make sure its charger to outlet revelation for myself helps others as they wait for the new phones...:laugh:
[LG G6 Questions and Answers] Drache:
I plugged my phone into a computer USB port and switched the USB options to Charge Only and Always and the moisture warning went away.
[LG G6 Questions and Answers] jucca:
Had this problem for more then month, and this is how I managed to get rid off that moisture message.

1: Go to Apps>Configure Apps (3 dots menu in upper right corner)>Special access>Modify system settings>Show system (3 dots menu in upper right corner)>LG System server - turn off "Allow write system settings"

2: Apps>Show system (3 dots menu in upper right corner)>LG System server - Turn on "Silent"

Of course, you must be 100% sure that is false message about moisture in USB port
[LG G6 Questions and Answers] micm66:
This seems to have worked for me, much appreciated :good:**** spoke too soon, still doing it****
[LG G6 Questions and Answers] Gamebytes:
So I'm having this issue as well. Looks like some faulty hardware now as it's never been near any water or other types of moisture. My phone is completely drained now and it keeps showing the moisture warning on boot. Does anyone know if replacing the USB port will fix it?, I'm not sure if this part 'detects' the moisture.. I've tried the following:

1) Clean the port with a toothpick

2) Clean the port with a toothpick with a tiny amount of kitchen towel wrapped around it soaked in alcohol 96%

3) Swapped charging cables used 3 different ones.

4) Power up using volume down and power button.

5) Silence the LG system server

All without luck.

I had this moisture issue before but it went away but now it looks like it's there to stay. (no successful boot after two days). I've seen not on LG has this issue with their waterproofed phones but also Samsung has a lot of these same issues.
[LG G6 Questions and Answers] micm66:
You can still charge the phone by booting in to the factory data reset screen and charge it while its at the white screen menu, give it an hour or so and you will have enough of a charge to continue using the phone. (be very careful you don't hit the power button on the yes option or you may reset your phone)

Still waiting for a fix, as I believe its software related, mine started as soon as I updated my software to the V10m version
[LG G6 Questions and Answers] fventura03:
I believe it is an issue with either the cable or the port... If I put the cable at an angle it'll charge, but slowly... but at least it charges, my phone started doing this about a month ago... hasn't seen water. I used to get this error when I had my phone charging directly in front of the AC in the vehicle during the summer but it dried pretty quick back then...
[LG G6 Questions and Answers] Gamebytes:
Yes this did the trick it's charging! I also got this persistent warning after updating to v10m version. (They have been fiddling with it because the moisture warning screens also changed)
[LG G6 Questions and Answers] Betsywoolbright:
How do I do that? I'm having both problems listed in this thread.
[LG G6 Questions and Answers] Lussardi:
Easy to Fix i will be able to fix this error, port charger BAD! orden replacement port flex charger in Ebay, dissamble LG G6 look for this Jerry4Everything in Youtube, replace flex charger and you will be ok!
[LG G6 Questions and Answers] Kronos_X1:
I have survived this menace..!! Take A piece of clean dry cotton and use your LG Sim opening key to push the cotton into the USB Port clean thoroughly and after 2-3 minutes of cleaning BAM.>!! The vibration stops and now my awesome phone can be charged properly
[LG G6 Questions and Answers] texflyrod:
What worked for me...

First, let me state that I deliberately put my G6 in saltwater...I went kayaking specifically to do that, to take pictures of the coral reef where I live. I bought the phone to do exactly that, as an all weather phone...I probably dunked it two dozen times... And when I got back, it was at 20% power so I wanted to charge it... And got the moisture detected error...I cleaned it with a good wicking material that won't shred ( cotton string), I didn't blow on it, not wanting to force any water deeper... And still no luck...I then thought about one thing I hadn't considered... When I first tried to charge it via the normal USB-C cord, I didn't dry the cord also. If there was moisture in the port, plugging it in would transfer the moisture to the interior of the cord...I dried the phone again, used a different cord and it worked... Not saying this is a fix all, quite the opposite, it's just one item to add to the check list of how to diagnose the problem. My phone evidently works just fine but it does help to know the as many steps as possible before throwing it away as junk...I went thru this with my G4 (remember the bad solder joint?) and ended up melting my G4 trying to chase that one down...anyway, so maybe try a different cord and imho, use a wireless charger, my phone updated while I was letting it sit to dry off and ended at less than 10%... Next time, I'll turn it off and charge wirelessly first...and dry the cord also...dj
[LG G6 Questions and Answers] cuddho:
Hi everyone.

I've come across a problem like this just another day. There's NO solution except for a service center.

My main problem was to at least power it as it wouldn't do so itself, having 0% charge.

What I tried:

- clearing cache

- changing cable

- wiping and clearing the USB-port

- changing to 'charge only'

and other advices you can find online.

No use. Just didn't heal at all. Could help for a few minutes, but issue came back and 3% made with a Christ like pain in the ass went down to 0%

What I eventually did:

I accidently didn't plug it thoroughly as I should have and it started powering up which became my salvation. I've put the usb in but nit until a usual click. Without a push, but just like lean against. Charge goes slow, but steadily at least.

Such process is slower and not very convenient, of course. But it's the best temporary solution I've been able to reach so far. With this you can at least survive until the service center or the end of the day until you buy another phone.

Problem cause:

my guess here is the issue occurs because of the issues below:

1. you actually put it in the water. Then, drying advices should help (Rice, alcohol and etc.)

2. you dropped it (which seems to be my kind). If it falls, it either is having it's brains toggled the wrong way or moisture is caused by depressurization (e.g. you break the screen)

3. you have tried putting charge too much in no time (like, over 10 times in a row). Then, clearing cache could probably help in the end.

But still this is just a temporary solution.

But, well... better than nothing, I guess
[LG G6 Questions and Answers] Anarchist77:
Wrong.

I myself am currently awaiting my G6 back from a warranty repair.. and through no "dropping" or "moisture/water exposure" or "overcharging"

Clearing any kind of device cache or memory will do nothing, its a hardware fault only.

This problem has been something that has been happening in recent weeks with more frequent occurrence!

Got to the point it was almost impossible to charge it at all.

And on an update from the repair.. "sorry we do not have the parts in stock for a repair at the moment"

Huh? You don't have something as simple as a new type C USB port in stock?

At this point in time I'm very unhappy with how my repair is going and the inevitable increase to repair time turnaround!

Will post my results when i finally get my G6 back and in fully working order.
[LG G6 Questions and Answers] jshames:
Indeed this sounds like a hardware failure
[LG G6 Questions and Answers] Emma22288:
I had this problem too. The phone always said that the charging port is dirty or has water in it. And constantly beeping. I got so mad that if it's thinking that there's water in it than be it. I put the phone charging port under hot water. After that I cleaned it with a little stick and a piece of paper. I don't have any problemes till this happened.
[LG G6 Questions and Answers] agarthian:
Had the same issue with the moisture warnings.

After a couple of weeks it wouldn't charge anymore, had to take it in for warranty.

Turned out to be a hardware issue.
[LG G6 Questions and Answers] Anarchist77:
To update my post.... Got my G6 back from warranty repair today (earlier than expected).

A lot of parts were replaced...... a new LCD Screen pack, new Glass back/Battery cover (incl. obviously camera lens covers etc), new Battery (incl. battery tape), new Heatsink and new Headjack module.

How many of all those parts were actually faulty... and how many were replaced to make it water resistant again after opening...is debatable I guess. (No in depth explanation).

Very interestingly though, NOT A SINGLE mention of a fault with the Type C USB port...
[LG G6 Questions and Answers] Hoodini's Ghost:
Worked for me, give it a try, Thanks OP
[LG G6 Questions and Answers] egbiestar:
I haven't updated but i also got this error since yesterday.. It's so weird lol sometimes i switches to quick charging and after a few minutes its back to normal charging..
[LG G6 Questions and Answers] Anarchist77:
And to further update my posts... Looking at getting my G6 repaired again... almost immediately!... [emoji58]

When in any phonecalls.. other end/other parties can't hear me.. Way to go with my repair!

Soo close to just demanding a new handset/phone or a different handset /phone!

What use is a phone that can't make AND receive calls properly?!
[LG G6 Questions and Answers] egbiestar:
Is there anyone whos got a fix for this?

Mine wont charge at all anymore..
[LG G6 Questions and Answers] keith1985:
I've had the same problem and went through most steps mentioned on this thread.

-Wiped the usb port with conton

-Reset the Lg System Server

-Changed charging cables

-Rebooted the phone

None of these actually worked, but when for the last time I plugged the phone in while off, the phone automatically turned on (which i think is normal). When the screen finally loaded, the same Moisture Issue notification appeared almost instantly. Being pissed off I just left the phone as is plugged into the charger. About 10 Sec later the charging sound went off and IT STARTED CHARGING. I have no idea if any of the steps i did earlier had actually worked or if it was me being pissed off and giving up that worked, but its charging now. Try plugging in the phone while off, having it turn on and be patient. Thats what worked for me.
[LG G6 Questions and Answers] egbiestar:
Ii've been really blunt but my LG G6 is charging normal once again.

I just put my g6 under the water tap and let water pour in the usb port, after that i put it in a bowl of rice for a couple of hours.

After it dried i cleaned the usb port with the sim eject tool wrapped in a small piece of toilet paper.

Once that was done i just sprayed the port with compressed air.

So far so good, fast charging is working.

This worked for me!!
[LG G6 Questions and Answers] romcio47:
I think G6's moisture sensing algorithm (or whatever crap does it) is very, very sensitive to any anomalies in our USB port. In my case almost every time I "wash" my phone I let it dry for 30-40 minutes, then plug it in, it charges for around 5 minutes then the plug in - plug out cycle starts and "Moisture in USB port" warning pops up so I have to leave my phone for even longer period of time. And no, blowing inside the port and trying to dry it with compressed air, hair dryer, etc. usually does nothing.

But I prefer the sensors to be overly sensitive to moisture, rather than not to be enough sensitive and damage our phones.
[LG G6 Questions and Answers] egbiestar:
If it were a problem with the phone really being wet i would say i agree, but we are talking about errors when the phone hasnt been near water or whatsoever.

This happened to me but i havent been near water with my phone, i had it lying on the table the whole evening so this is some kind of bug or faulty hardware..
[LG G6 Questions and Answers] romcio47:
Oh, OK. TBH I haven't read whole thread so my bad.

Have anyone tried contacting support or service centers about this problem? I'm just curious.
[LG G6 Questions and Answers] egbiestar:
No problem ;)

I havent contacted them but if this happens again i sure will..

I also noticed this problem getting reported on many other forums, also alot of people who send their phones in for a repair lol..

I hope this won't be some problem in the future..
[LG G6 Questions and Answers] Anarchist77:
Do read through the rest of the thread. Check my recent posts and others.
[LG G6 Questions and Answers] glen95:
Clean out the lint!

The pointy end of a dental flosser (e.g. search "sunstar gum flosser") was able to scrape lint out of the depths of the USB port on our phone.

We were surprised by how much came out since we hadn't seen any in there.

After that, the phone was quite happy to charge.
[LG G6 Questions and Answers] bdithug:
Well, I'm done with everything LG moving forward. This is my second LG phone (first was LG G4 which was plagued by the bootloop issue). All of a sudden yesterday I started getting this message. Cleaned the USB port and it still intermittently pops up.

Also own an LG dishwasher that has had to be fixed twice in the 4 years I've owned it. Everything LG makes is complete trash.

Phoned LG this morning to have this repaired under warranty and they told me LG Canada cannot fix this under warranty as I have the international model (H870DS). The phone is 6 months old and LG told me I have to send it back to the store where I bought it and have them send it back to LG to repair). They also told me warranty is non transferrable so its technically not even covered under warranty as I did not buy it directly from LG.

Instead I'm going to bring it to a local cell phone repair shop and have them fix it. After that, I'll list it on Kijiji and be done with LG for good. What a joke of a manufacturer.

6 month old phone should not have this issue. My previous phone (Sony Xperia z2) lasted me 3 years without a single issue. LG is garbage and have lost me as a customer for all their products. Lesson learned.
[LG G6 Questions and Answers] Typheous:
Problem/Solution

Alright, so I had this issue aswell. I'd recieve a notification every 3 seconds accompanied with a quick vibrate. It was as if I was physically plugging, then unplugging the usb cable over and over again. This would go on forever. I tried plugging in the usb charger but then would get a "moisture in charging port" warning. I would continuously plug and unplug the usb cord until it stopped vibrating... This was a temporary solution though, because as soon as I restarted the phone I'd be faced with the same problem all over again.

I blew in the usb port with compressed air, I even tried to use a vacuum to remove any debris from the port. Nothing seemed to work... In the end I said what the heck, it's water proof. I turned kitchen sink on, set the tap to spray mode and literally washed the usb port out. Ironically enough it solved everything. No more vibrating, no mystery usb plug in sound and no more moisture in the port warning. This also seems to be a permanent fix since it has yet to resurface, even after restarting.
[LG G6 Questions and Answers] AndrewID:
Fixed same issue via changing charge port itself. There not a big deal btw. Now works fine.
[LG G6 Questions and Answers] SHAFT1988:
As in your answer my problem is the same. Battery totally drained. As soon as i plug in the charger, LG logo boots and then does not start because the "Moisture detect sign" shows and my phone starts vibrating.

I've placed the phone on a lot of rice over night and will wait 7 more hours to either hope it charges a little bit by itself and somehow play with charger/usb port in order to stop detecting moisture and actually starts charging (which i've been doing for about 2 weeks while phone was on) or last resource would be booting into factory.

I really hope it either charges by itself up to 3-5% and lets me handle the charge or really hope on booting into factory data reset and it actually starts charging. fingercrossed, legs, whole body.

Update: It did charge on factory data reset screen. However... i didnt show all day. Now i wanted to charge and it detects moisture =/
[LG G6 Questions and Answers] SHAFT1988:
Hello!! i've tried this and still when i plug the charger the moisture detect sign shows and does not allow me to charge the phone.....:rolleyes: any idea why? i did the exact same way :S
[LG G6 Questions and Answers] zedmarcus:
On a recent trip to iceland i used my G6 whilst we were swimming in the Blue Lagoon. My wife kept getting worried every time it went underwater to which i kept saying, "it's waterproof, don't worry".

Once we were back in the hotel room i left it overnight on a shelf near a radiator to dry. But in the morning when i plugged it in i had the moisture warning. "Well done you've messed up your phone" was all i got that day.

We came home the next day and i tried cleaning the usb port with a small piece of cotton cloth. Didn't work and every time i tried charging it the phone would continually vibrate.

The fix i found was to fill a basin with warm water and then dunk the whole bottom half of the phone in it. After that i left out on the side to drain for ten minutes then completely sealed it in a full bag of rice, and then placed it in the airing cupboard for a full 24 hours.

After that it works and charges perfectly with no issues at all. (And the pictures i took in the Blue Lagoon came out perfectly).
[LG G6 Questions and Answers] MagikGab:
Hi guys, in the last two days I experienced this problem. Yesterday I managed to charge the G6 because it was running out of battery but when I plugged the charger into the wall (the cable was already in the phone) appeared the moisture notification. After an hour spent trying to clean the USB port and the male connector, I rebooted the phone while it was connected to the current and started charging normally. Tonight, again, when I connected the phone to the current (as before) the moisture notification showed up another time. This time, it disappeared after I cleaned the USB port with some cotton and to know if the problem was of the phone or the cable, I connected an USB storage though the otg adapter and... nothing happened!! So I must think that the problem belongs to the phone itself. Anyway, this time too I have rebooted the phone while charging and it started charging normally.

My question is: have I to call assistance/warranty?
[LG G6 Questions and Answers] egbiestar:
I had the same problem i fixed it by cleaning it carefully with the sim ejector tool, there was a lot of dirt and dust in there which probably was the problem.

I didnt have it for a while, but since yesterday it keeps switching between normal and fast charging once again.. If it happens again i'm calling for warranty..