yashsingh1/xdaforums huggingface dataset:
[Touch Cruise General] schaggo:
SRS WOW HD Settings for Polaris

Since the SRS WOW HD Audio Driver has been mentioned I might help some people posting my setup which is ok, when the Polaris is laying speaker downwards on a surface. Try as you like, what I do:

I set to WOWBass and then change the values as seen below:
[Touch Cruise General] steve_austin:
*** thank you ***

I registered to express an enourmous "thank you" to all the contributors of this thread and especially to wis38.

I bought my HTC Cruise more than two months ago and liked it from the minute I bought it. But during my daily commuting I was so frustrated by the bad mp3 volume - in the train, music was literally unhearable.

BTW: I bought it in Luxembourg (french version) and I never heard about a 100db limit here in Luxembourg... Even my old Nokias played mp3s at a correct volume. So I feel HTC bulls****ed me twice: why do I have to accept a db limit on a phone that's officially purchased (and used) outside of France and why to they try to make us believe this bug merely is a "feature" for the F-version whereas the radio can be played without a limit...

Well, never mind... Now my frustrations are gone (along with my confidence in HTC) and I say thanks again to this forum. I really enjoyed listening to my mp3s tonight in the train!

PS: does the HTC Cruise accept 8GB cards?
[Touch Cruise General] loggie1:
Thanks Schaggo!

That's great Schaggo thanks for posting your settings. Works great.
[Touch Cruise General] chewbak:
Thankkkkksssss

tahnk you so much ...... my life just got better, so good beeing able to fully use the polaris thanks again
[Touch Cruise General] akira28hk:
Ring volume fixed

I didn't read all the post on this thread so I don't know if there is a fix for the ring volume. I recently fixed the ring volume (specially using MP3 as ring tone) of my friend's HTC Touch Cruise so I would like to share with u guys.

All I did was just changed the value of this registry: HKey_Current_User\ControlPanel\SoundCategories\Ring\InitVol to 7 (it was 2)and it make a big different on the ring volume.
[Touch Cruise General] m3uch4:
Thank you wis38 for this great tweak !!!!!

Damn stupid french laws ! They want to prevent us from listening to loud music, or drink, or smoke, whatever... FREEDOM FOR ALL ! :p
[Touch Cruise General] ublicus:
SOLUTION

Sorry, read the thread.
[Touch Cruise General] Jules Winnfield:
Have you red this thread??? :confused::confused::confused:

@+
[Touch Cruise General] wiloche:
found the solution for htc s730 and those who don't have the registry key acoustic....:

copy both files AudioPara4_FR.csv and AudioPara3.csv to PC

change F25 as explained before.

Copy files to SD card

Copy with total commander to windows directory and remplace existing...

Worked for me !

j'ai trouvé la solution :

copier AudioPara4_FR.csv et AudioPara3.csv sur le PC

modifier la ligne F25 comme expliqué (remplacer 409 par 4000, j'ai mis 3000 parce que 4000 ca me nikait les oreilles...)

recopier ces fichier sur une sd

avec total commander copier les ficher dans le repertoir windows sur telephone

remplacer existant : oui

SOFT RESET et achetez vous un sonotone dans pas longtemps, restez raisonnables, n'en faites pas profiter tout le wagon !!
[Touch Cruise General] Tane71:
Hello guyz,

I sent back my Polaris to the HTC Support couple of weeks ago (for Radio and Photo problem). I also mentioned the MP3 headset volume issue.

My Polaris came back few days ago with :

. new french ROM 1.28.406.2 FRE (3rd/05/2008)

. new french Radio 1.58.25.14

. WM 6 (still)

Faster and more stable ROM (compared to the previous 1.25.406.1).

BUT :

. MP3 volume issue still there in this official new ROM ! :(

WORSE : none of these tweaks work anymore !

I found 3 files in the windows directory :

audiopara.csv / audiopara3.csv / audiopara4.csv

The "AudioPara4-HTC-France_V1.csv" is vanished (all options on "show all systems files" of course).

If I manually replace the F25 line in audiopara4.csv (or even in the audiopara3.csv - there is no F25 line in my audipara.csv file), nothing changes.

If I place the new AudioPara4-HTC-France_V2.csv (like I did with my old ROM) and I edit the registry WaveDev registry key acousticfile to point to this new file... nothing changes !!! :mad:

CONCLUSION :

HTC didn't make any efforts to help us...

WORSE : they change the ROM and the registry to block modifications !

Make me really mad about this !
[Touch Cruise General] samsenteur:
Hi tane!

I bought my cruise last month from phonehouse and i got the same Rom version... with the same problem : the volume trick doesn't work anymore. It has not effect at all, I think Htc have found another way to limit the volume under 100db.

I think that the volume is not as weak as it was in the previous version, i tested a friend's cruise a few months ago and his one was totally unusable. With that new version it's quite usable if you put all settings to 100%. But it's not very loud.

I've tried using both mp3 and wma in 3rd party softs like coreplayer : same bad résult.

Even films from the SD card or from Orange Streaming TV seems to benefit this limitation.

I've checked all I could : didn't found any solution. Too bad for us!
[Touch Cruise General] samsenteur:
i've done more tests...

It seems that HTC locked the volume very low for all applications and not only for mp3 this time.

So there might be a param somewhere that could be fixed...

If someone has an idea, just tell us...
[Touch Cruise General] samsenteur:
Problem impossible to fix with new ROM

Does anybody else have this new ROM and found a solution...?

It's really annoying and I don't want to downgrade my rom only to increase the volume... :(
[Touch Cruise General] krakmin:
same problem what are doing the champion's of xda ???
[Touch Cruise General] bidibulus:
the sound is low whith rom 1.28.406.2 fre...

Please help me xda !!!

thank's a lot.
[Touch Cruise General] bidibulus:
HELP ME, PLEAAAAAAAAASE !!!!

MASTER XDA, can you find a solution for low sound......:(

thanks a lot !
[Touch Cruise General] samsenteur:
I found it !

In fact it's no more possible to use another file like audiopara4_v2.csv... Modifying the path in the registry to point to a modified file does not affect the system anymore. The TC continues to use the original file, they might have hardcoded the path somewhere else...

But it is possible to overwrite the original file with a modified one using total commander or Resco file explorer. You'll have a warning because it's a ROM file... But it works! I've just tested it and the sound is really, really louder now (even then too much :P )
[Touch Cruise General] Tane71:
Nice ! What are the changes you made to the file ?

Which file did you edit ?
[Touch Cruise General] samsenteur:
Just edit the audiopara4.csv on your computer to put the 4000 value instead of the 409 at the F25 line.

Then put this new file somewhere in your TC using activesync (for example in 'my documents').

When done, on your TC copy this file (using a file explorer like resco) and paste it in the \windows directory. It'll replace the original ROM file (a warning will be displayed).

Don't worry, if you want to delete the modified file in the future, windows mobile will automatically restore the original ROM file...

...And then put your volume to 10% if you want to keep your ears safe! eheh!
[Touch Cruise General] Tane71:
Thanks samsenteur, I confirm : IT WORKS !
[Touch Cruise General] manubx:
Yes, confirmed to work :) Many thanks
[Touch Cruise General] higher:
Bonjour

je viens d'essayer la manip pour modifier le fichier :

AudioPara4-Voda-France_V1.csv

le probleme est que je n'arrive pas a le copier , il me dit que la mémoire est pleine:confused:

Si vous avez la solution , ce serais extra.

Merci d'avance

Best regards:)
[Touch Cruise General] higher:
Impossible to write the file in windows , it is in "only read" , if someone have a solution :confused:

in my htc , it's not

AudioPara4-HTC-France_V1.csv

but

AudioPara4-Voda-France_V1.csv

Best regards:)
[Touch Cruise General] samsenteur:
You have to use a soft like Total Commander or Resco file Explorer because this file is in ROM and the embeded explorer won't accept to edit it...
[Touch Cruise General] mkennis:
yes it does, I have one in mine.
[Touch Cruise General] samsenteur:
Has anyone tested that this trick still do work on the new official wm6.1 rom ?

Because i'd like to upgrade if anything is improved, but i really don't wan't to loose the ability to use my pda as a mp3 player...

??
[Touch Cruise General] samfalcone:
Hi, I have upgraded my Touch about 2 weeks ago with the new ROM 6.1 French.

And it's about that moment I'm looking for a solution, again. Finally, I found my answer on this post.

Then I can confirm that the solution of editing and replacing the original AudioPara4.csv file with Total Commander work after rebooting the device. With Resco Explorer he won't let me replace the file, why ? no matter, Total Commander did it. :-)

Thank you to all of you for your investigation and help.
[Touch Cruise General] @muja@:
Anyone have similar solution for WWE rom mates,or,can i just use this(Franch)in WWE rom??

Thanks in advance.
[Touch Cruise General] athome93:
Same problem here :(

The volume with the headset is very down when i listen the music (mp3), i think it's blocked (100db), it's the french's legislation or a bug ???
[Touch Cruise General] Jules Winnfield:
I don't think that it's french legislation, because I have many others devices limited at 100 Db and they sound louder than my Cruise.

@+
[Touch Cruise General] fdp24:
100 dB is quite loud. :)

an idea

Loudness Levels in Decibels (dB)

Jet Engine — 140 dB

Chainsaw — 120 dB

Lawn Mower — 100 dB

Alarm Clock — 80 dB

Normal Speech — 60 dB​

Whisper — 40 dB

regards,
[Touch Cruise General] academic:
Sure that it is not 100db. 100db is the average volume you have into a musical concert. And the volume I've with the Polaris should be around 70/85db max.

Did you have also remark that the sound of the FM Radio is much louder ?
[Touch Cruise General] ingenious:
Just to report - my XDA Orbit 2 is as loud playing MP3s as everything else. Looks like O2 have done a better job here too :cool:
[Touch Cruise General] athome93:
The sound with the FM Radio is normal, i can't listen the FM when the volume is maximal !!!

The problem is the same with a divx only with the headset, with the external HP there is no problem !
[Touch Cruise General] academic:
Lucky guy ! :-)

How much for your ROM ? :-)
[Touch Cruise General] academic:
Same for me.

F.y.i, I've open a ticket to HTC about this problem. Still waiting on a reaction from the HTC support.
[Touch Cruise General] Jules Winnfield:
I've just sent a mail to HTC support about our issue.

I've tried Skype on Cruise and it sounds pretty good through headset and not so bad through external speaker. :)

@+
[Touch Cruise General] ingenious:
It's all about the ROM, guys. I guess when cooked ROMs become available (hopefully very soon - I hate this German WM6), they will gather the best from both world (Touch Cruise and Orbit 2).
[Touch Cruise General] academic:
Answer from the HTC tech support

F.y.i, I've received the following answer from HTC today

Dear Sir,

??????? Thank you for contacting HTC Europe. I am sorry to hear you are having problems with play back on your device. I can only recommend you try a hard rest on the device. if this doesn't work please send it to the repair centre for evaluation.

hum... hum...

I've reply to the mail telling them that I'm not alone with this problem. I also have told to them that it seem that the problem doesn't exist on the O2 Orbit (O2 version of the Polaris)

Then I STRONGLY suggest to all the people that have the same problem as me (if you're lost, please see my first post on this topic) to write to the HTC tech support to report the problem.
[Touch Cruise General] academic:
Even if I like to try new ROM (and I thanks in advance the cookers!), I really can't imagine to have buy this nice (expensive) device and to get a buggy one. Then I expect to get support from HTC (who told that's a dream? :-) )
[Touch Cruise General] Zodler:
Hello everyone. I just purchased a HTC Touch Cruise here in France (French ROM) and I have the same problem. When a headphone is attached the sound volume is low. Listening to radio the sound is OK.

I have to put the volume to 80% to listen to radio. When listening to an MP3, 100% volume with audio amplification and the master volume set to max still gives a low sound! :mad:

I’m very disappointed. I had a HTC P3600 before.
[Touch Cruise General] academic:
Send a mail to callservice@htc.com and report your problem as me. F.y.i, I've exactly the same config than you (Polaris with French ROM).

Hope that HTC will move forward and don't tell you to send the device to the repair center ...
[Touch Cruise General] athome93:
three people, one problem with the french ROM !!!

I send the mail ;)
[Touch Cruise General] Abbsta:
I initially thought I had a similar problem. FM was good but mp3 was lowI normally have the Device volume low (volume rocker). So I enabled the Audio Booster and upped the volume rocker and it's very loud now. And if you were using the HTC standard headset, don't forget the volume rwheel on that also.
[Touch Cruise General] academic:
Thx for the tips. I've already tested all what you suggest. Unfortunately without success.

I would like to know if the problem occur only on FRENCH ROM or also on WWE or German etc..

Maybe the bug is only on certain ROM.
[Touch Cruise General] Zodler:
What and where is the Audio Booster? How can I enable it?
[Touch Cruise General] academic:
On your French Rom, go to "Programmes" and then select the program "Amplificateur" (headset must be connected to run this program.
[Touch Cruise General] Jules Winnfield:
Hi,

Same answer for me: hard reset then repair service :(

Everything works fine on my Cruise. I don't really want to send it in repair centre and wait.

If this issue is typically with French Rom, I'll wait an Update from HTC.

@+
[Touch Cruise General] academic:
But to update something, HTC have to agree that a problem exist :-)

I've resend a mail in reply to the HTC support telling them that I've already do plenty of tests (trying to explain them that I'm not a "beginner" with this kind of device). Still waiting on an answer.

Keep you informed but I suggest you to insist ..
[Touch Cruise General] Zodler:
oh thanks. I already tried that and it doesn't solve it.

This is too bad, for the first time that I got a PDA that I’m happy with, it has this one major problem. I’m ready to try and even use an English ROM. Is it available anywhere to download?

By the way, how is your experience with the touch screen? I kind of feel like it's less responsive and sensitive than my HTC P3600.
[Touch Cruise General] reyjabs:
Try Ringo Mobile here http://ringomo.com/download.php
[Touch Cruise General] academic:
Actually no WWE ROM (as well as other language ROM are available). But sure that soon, one or more will appear here :-)

I agree with you about the sensitivity of the screen of the Polaris comparing to the p3600. But it is generally the case with the "Touch" series of HTC. You have to push a little bit more than on "standard" devices (like p3600). It is just a question of practice. But in my concern, I don't regret my p3600 (even if we have some problems with this new machine). It is always the same. We have the choice to wait that "others" make their experiences before ordering a new PDA.. But we are "freaks" and "freaks" want all as fast as possible :-)

I'm pretty sure that our "sound" problem will be fixed soon. (I hope by HTC but for sure by our wondeful cookers here :-) ) It is just a question of patience.
[Touch Cruise General] reyjabs:
MP3 volume problem? try this http://ringomo.com/download.php

Want a faster touch experience? Use a registry editor and go to HKLM>Software>HTC\Biotouch>Biotouch and change "DownFPS", "LightFPS" and "UpFPS" from 15 to 100 = You'll fly:D

For Touchflo sensitivity go to HKLM>Drivers?Touchpanel>Pressure Threshold change from default to 40866 makes the scroll better.

(Credit to MASTELOS)

If you need anything else? click here

You gonna love your Cruise more.
[Touch Cruise General] Jules Winnfield:
I agree.

That's why I don't want to send my Cruise in repair centre.

I don't want to waste time to get this kind of answer:

"Dear Mr.

We have tested your device and everything is OK

....":rolleyes:

They gave me a phone number. I'll call them today.

Thanks!

I'll try!

@+
[Touch Cruise General] academic:
TODAY: Phone contact with HTC support

HTC Polaris low-sound problem Act 2 :rolleyes:

Since my last contact by mail with the HTC support (see my report earlier into this topic), I haven't received any news from them. This afternoon I've decided to contact HTC Support by phone.

After about one half hour of discussion with the person who told me all that I've already try to to to correct the problem, he ask me for the ROM version and the Radio ROM version. Finally he told me that a support specialist (more that him) will call me back within 48 working hours ... :cool:

As I already do by mail, I've report to HTC that this problem seem arise essentially on Polaris with a French ROM. Also advise them that on person that use a WWE ROM on a O2 Orbit 2 device haven't this problem.

Well.. Now.... I'm waiting :-)

The most funny thing during my phone call was when I told to the HTC support person

"Give me an English ROM and I'm ready to flash my Polaris to check if the problem is still here"

Answer from HTC support was:

"Sorry, but it is IMPOSSIBLE to flash a French device with an English ROM" :D

It seem that HTC don't follow what's happen here :)

I'll keep you informed (if they call me back of course :-) )

I wish to all of you a nice weekend !

PS: As it seem that HTC haven't received any complain about this problem until my call, I suggest again that all the people who have this problem with their French Polaris call HTC to report it.

For people living in France, the number to call is +33 170759171 (only French speaking)

From Switzerland the number is +41 445806245 (Support in French, German, Italian and English)
[Touch Cruise General] Zodler:
Thanks for what you are doing. I just sent them an email also here:

http://www.europe.htc.com/en/support/csbyemail.html

Here are my ROM versions:

Version de ROM: 1.25.406.1 FRE

Date de ROM: 12/12/07

Version de radio : 1.58.21.23

Version de protocole : 25.65.30.04H
[Touch Cruise General] Jules Winnfield:
I'm French and so is my Cruise :)

I 've sent a mail yesterday regarding this issue and I have even get an answer (as I wrote earlier).

I was too busy today to call them. I hope I will Monday.

They gave me a fu..ing number (more than one € per minute :mad:) to call repair centre +33892700022. The number you gave is better ;)

@+
[Touch Cruise General] academic:
No prob :-) Good luck !
[Touch Cruise General] Zodler:
Oh man, we don’t get a break! I just tested a video on HTC Cruise and it stutters. I tried the same small tinny little video on P3600 and it plays smooth! :(
[Touch Cruise General] Jules Winnfield:
Thanks you.

With Ringo Mobile my mp3 ringtones sound good.

@+
[Touch Cruise General] easysofts:
I have the same problem with headphone. I'll sending an email immediatly. And I will contact the HTC support by phone this Monday
[Touch Cruise General] academic:
Should sound good without any additional program...
[Touch Cruise General] Perjan:
Sound volumes can be adjusted in the regestry (had the same problem on my p3300 (meschle rom) increased the volume of the fm radio in the registry all problems gone).
[Touch Cruise General] academic:
Interesting. Can you told us where into the registry ? And please specify if it just concern the FM Radio or also the volume of the MP3. Because the main problem into the French ROM isn't with the FM Radio but clearly identified with the sound files (MP3 and other) and also with the sound volume of the video files (Divx and other).

Thx in advance !
[Touch Cruise General] Jules Winnfield:
I agree :). It's a shame that we have to pay a third party to do that.

Yes! That's what we hope!

But which registry value?

@+
[Touch Cruise General] Zodler:
Is this true? If we install Ringo Mobile, the volume problem is fixed?
[Touch Cruise General] Ziggy95:
I tried to listen a mp3 on my cruise and i don't have sound problem.

I used HTC audio manager.

How can i put a mp3 as ringtone, please

Ziggy
[Touch Cruise General] Jules Winnfield:
Yes, but just for ringtones.

It's doesn't help to listen to your music louder.

Put your mp3 in the folder Windows/Rings. It will be available as ringtone.

@+
[Touch Cruise General] Ziggy95:
Oh, thx for your fast response.

Ringtone with my favorite mp3 works.

We will see tomorrow if the sound is high enough during work.

Bye

Ziggy
[Touch Cruise General] academic:
What ROM do you have ? (English, French, German ...)

To be able to use MP3 as ringtone, you must copy it into the folder /windows/rings or you can also put the files into the root directory of your MicroSD Card.
[Touch Cruise General] Ziggy95:
It's a french rom.

I really don't see any problem of sound

Ziggy
[Touch Cruise General] academic:
Can you, please, check the version of your ROM ?

You can see this by executing the program "Informations de l'appareil" into

Paramètres => Système

Mine is 1.25.406.1 FRE date 12/12/07

Thanks !
[Touch Cruise General] academic:
One other detail. I've remarked the sound volume problem when I listen a MP3 with the headset (also with the sound of a video file).

Did you test this ?

For exemple, the volume of the FM Radio is about 2 x more than the MP3 volume.

Thx !
[Touch Cruise General] butzchan:
I have one in the US on AT&T, and have no issues. It is not as loud as my S730 was, but quality is better.
[Touch Cruise General] Jules Winnfield:
I've called HTC about our issue:

-Hi! My Cruise sounds very low!

-Oh! You're the first with this problem :D

-It's strange, isn't it? Because all the people I know with French Rom are in this case. Many have sent a mail and even one has called you!

- I'm sorry, but I just repeat what technical support said. If you need more help, call our service centre (about 1.5€ per minute:mad:) or send them a mail. serviceclient@cirma.com

-Thanks you very much :), I'll do!

HTC suxs :(

I'll send a mail (in French since they are in Bordeaux) and will come back here with their answer.

I'm think it's better to wait for an upgrade from "underground" developers than from HTC.

@+
[Touch Cruise General] Ziggy95:
I have the same ROM.

Mine have no date, it's blank. Maybe because i made a hard reset, i don't know.

And i confirm, mp3 ringtone sound is very high.

I test again with a mp3 with htc audio manager, sound is good, note 9/10

je précise que mes tests sont faits avec le son sortant du haut parleur du cruise, pas avec les ecouteurs.

Leurs ecouteurs ne tiennent pas dans mes oreilles, je vais acheter un adaptateur pour utiliser mon ancien casque sony.

Ziggy
[Touch Cruise General] Jules Winnfield:
For me, problem is through headset.

Through speaker, it's not as loud as N95 but it's not as low as it could be.

@+
[Touch Cruise General] easysofts:
Yes. In this topic we talk about the low sound with headset. (for me the sound maximum is approximatly 50% lower)

no problem with Loudspeakers

I have send an email to HTC yesterday, You can copy and send to HTC:
[Touch Cruise General] easysofts:
I just received now a response from HTC

réponse en Français d'HTC : Vous devez effectuer une sauvegarde de vos données personnelles et ensuite faire un hardreset, si ça ne résout pas le problème, vous devez appeler votre numéro local ci-dessous pour le réparer.

Je vais tenter le hardreset on verra bien, même si la réponse d'HTC ne me convient pas vraiment

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