yashsingh1/xdaforums huggingface dataset:
[HTC U11  Questions & Answers] fuzzynco:
Talked again to Verizon about U11

You: the underlying question is does Verizon currenlty support GSM voice calling?
Verizon: Yes, that is correct.
You: which yes, it does support GSM voice calling?
You: in 2015 VZW annouce new support for GSM
Verizon: Yes, Verizon supports GSM calling.
You: so a normal carrier unlocked GSM phone would be able to do basic voice calls
Verizon: Yes, that is correct.
You: can I do basic texting?
You: I'm looking at the HTC U11 which does have the Verizon GSM LTE bands
you: but does not have a CDMA (1xRTT) radio.
Verizon: Yes, as long as the phone is activated on your line, it should be able to send and receive normal text messaging.

The VZW Tech Support person seemed to be saying we can do basic services over GSM when the U11

is not in range of 4G/LTE. Conflicting answers from HTC about U11 Unlocked vs U11 Verizon.
[HTC U11  Questions & Answers] geoff5093:
That rep doesn't know what he's talking about, Verizon does not have any GSM calling at all in the US. Sure you can use the phone internationally on GSM networks and make calls, but since Verizon doesn't operate a GSM network you'd either have to use CDMA or VoLTE for calls. My concern is Verizon has never allowed a phone without CDMA on their network, even if LTE has the right bands, so I'm not sure how this is going to work.
[HTC U11  Questions & Answers] fuzzynco:
Tech Coach agree's with you. VZW wouldn't certify it for its network without CDMA support.

Sigh. I wish support people had accurate data to tell clients.
[HTC U11  Questions & Answers] Bytheriver:
So, any concrete thoughts if this will work on Verizon... I'd like to pre-order, just want confirmation on which version
[HTC U11  Questions & Answers] OMJ:
it's already been stated...there are only 2 versions, Unlocked & Sprint...the Unlocked supports ATT, TMO & Verizon
[HTC U11  Questions & Answers] fuzzynco:
Does unlocked (carrier unlocked) imply eligible for htcdev.com bootloader unlock?

What's been confusing is if the carrier unlocked version which Verizon says

variously will work and will not work and HTC points out will only work

on VoLTE and VoWIFI since it has no CDMA radios, will be allowed

on VZW's network without CDMA support.

Note our earlier post of a chat posting where Verizon 'officially''000000

says it now supports GSM voice to deal with phones that have no

CDMA support. Which was promptly reversed by Tech Coach

who states that VZW towers do not have GSM support at all.

I am puzzled, if the Verizon branded variant doesn't work on

Verzion why sell it as Verizon branded?
[HTC U11  Questions & Answers] Kisakuku:
There is no one-to-one correlation between SIM unlocked devices and devices eligible for bootloader unlock. Generally, carrier versions are SIM locked but still eligible for bootloader unlock through HTCDev unless expressly blacklisted by the carrier (and only Verizon does that). SIM unlocked versions are always eligible for bootloader unlock through HTCDev.
[HTC U11  Questions & Answers] Travisimo:
Does the USA unlocked version come with dual-sim capability? I would like to use my HTC U11 on both AT&T and Verizon. I'm guessing that if using it on Verizon requires us to use a different firmware, then the answer is NO, we can't switch between two networks like that, right?
[HTC U11  Questions & Answers] Kisakuku:
No, single SIM only for US Unlocked.
[HTC U11  Questions & Answers] Lock-N-Load:
If you're Verizon Customer like I am and you're looking to pre-order I wouldn't for a couple reasons. The first being we can't get a concrete answer on if it's going to work on our Network. The second being I've done pre-orders and actually could have gotten the phone faster from an in-store option like Best Buy for the Verizon store. Now I know it looks like we can only buy Direct from HTC if we are Verizon customers but that might change and I'd rather see the phone in person so I'm going to wait till it gets a little bit closer to June 8th. And third there might be a bundle that comes that's better than pre-ordering and getting only the phone period you are already seeing it on the latest Flagship phones that if you wait a week or two they make offers of extra batteries or micro SD cards or something worth holding out an extra week or two.
[HTC U11  Questions & Answers] OMJ:
I know for a FACT the U11 works on Verizon....how do I know? https://preview.htc.com/about.do
[HTC U11  Questions & Answers] Bytheriver:
Sorry ..double post
[HTC U11  Questions & Answers] oneandroidnut:
We all know it works with LTE but does 3G and/or 1X work???
[HTC U11  Questions & Answers] OMJ:
from what I was told...no
[HTC U11  Questions & Answers] synplex:
Even the Verizon Version? If thats true and the Verizon version is just a "Locked" Unlocked version that doesn't work on Verizon 3G or 1x the that F-ing stupid of them. :(
[HTC U11  Questions & Answers] Lock-N-Load:
When it's missing bands required for FULL Verizon functionality, I would say no that doesn't actually "work".

I'm hoping a VZW specific model comes.
[HTC U11  Questions & Answers] OMJ:
so you're saying HTC is selling a broken device, oookkkk....the U11 supports CDMA, Sprint will be using it....who do u think told HTC to make it LTE only??? lol

eventually 3g will be shutdown, just a matter of time...but I don't blame u guys, it's pretty stupid
[HTC U11  Questions & Answers] Bytheriver:
So, what exactly would be missing functionality wise on Verizon? Would this only affect you if you were on a fringe area with no 4g?
[HTC U11  Questions & Answers] synplex:
Most likely if what their saying is true. I'm also in a 4g/3g area. :(
[HTC U11  Questions & Answers] Lock-N-Load:
Come on, you know exactly what I am saying. No not broken, but neutered for VZW.

I need 3G now, today. "eventually" means nothing at this stage, today, 3G is used in remoter areas where I live and travel. I also understand that the limitations of the unlocked on VZW would also mean limited MMS ability w/out proper connection type.

I would want a Verizon model for Verizon that does everything it should. Not an unlocked device on Verizon that missing certain necessary functions.

Does that make it broke? No. But it's trying to double dip.

We will know more in a few weeks what is REALLY going on.
[HTC U11  Questions & Answers] OMJ:
I didn't come in here to debate, I was merely giving you guys a heads up on how the unlocked U11 will work on Verizon. If you don't like what I'm saying, that's fine, you'll see for yourself soon enough.

The unlocked version is your only choice for Verizon, there won't be a Verizon specific model. If you need 3g, the U11 may not be for you.

Sign of the times...
[HTC U11  Questions & Answers] Bytheriver:
So, really.. The only thing it would impact would be no data in a non 4G area.. Correct? This would not affect calls or sms?
[HTC U11  Questions & Answers] oneandroidnut:
Correct

---------- Post added at 12:41 PM ---------- Previous post was at 12:40 PM ----------

The Verizon model is same phone but with Verizon bloat. They are all the same phone just carrier specific software
[HTC U11  Questions & Answers] fuzzynco:
So it can make phone calls and do basic SMS in a non-LTE area without the 1xRTT radio?

I thought the 1x radio was what was used for basic phone services? Does it do it using

the GSM radios?

HTC's tech gave us the impression in a non-LTE / non-WiFI area we would get a no signal.

Does anyone know what software is preinstalled ?

Thanks
[HTC U11  Questions & Answers] ckupsco:
I don't think anyone actually knows until some units start making it out into the wild. HTC and VZW techs have given wildly different answers to the same questions.
[HTC U11  Questions & Answers] Lock-N-Load:
No, I don't think this is true at all.

In the past, some "unlocked" versions had to have specific software flashed to make them work on Verizon. And in some cases, as it appears here, it is missing necessary bands to

FULLY

work in all areas with

all connection types

.
[HTC U11  Questions & Answers] Bytheriver:
Well, I think I may have to do what I hate and am not very good at....WAIT AND SEE..... hopefully as some users get the phone in hand we will have a good idea of the functionality on Verizon. I want to preorder. I want the discount of $50. ..but I also want to know my that my phone will work like it should.
[HTC U11  Questions & Answers] OMJ:
Sorry to have to inform you but if you don't have LTE, nothing works, no data, sms, calls... This was confirmed by a tester

Good news is there is no bloat

Not true, the U11 has been in testing in the field for months...did u see the link I posted a couple days ago?
[HTC U11  Questions & Answers] fuzzynco:
Which agree's with VZW's networking fellow; although he did say if there is Wifi availabe, (and its already setup

with VoWIFI) that should work without LTE but with WIFI at least for voice.

Is there a ist of non-HTC, non-Google apps that are preinstalled?
[HTC U11  Questions & Answers] OMJ:
Sorry, I don't have that. Once the ruu is leaked I can decrypt & see, but my understanding is Verizon support simply works by popping in your sim on the unlocked. The unlocked typically is pretty light, with no bloat
[HTC U11  Questions & Answers] ckupsco:
I tweeted Jeff Gordon from HTC earlier and got this back for confirmation

1. if I purchased the Verizon u11 am I getting the unlocked model? 2. Is it LTE only (no CDMA) radios.

Jeff Gordon‏ [MENTION=501059]urbanst[/MENTION]rata

Replying to [MENTION=433739]chrisk[/MENTION]upsco

1. Yes, buy unlocked for Verizon support. 2. Yes, LTE only -- Verizon is in the process of sunsetting its CDMA network.
[HTC U11  Questions & Answers] Lock-N-Load:
Interesting....... but "in the process" really means nothing and is SO nebulous. What, 1 year, 2 years, 6 months? I would not buy a phone now based on that hope and have it have limitations. By the time it happens, a far better choice would be out.
[HTC U11  Questions & Answers] oneandroidnut:
Does that mean cdma may be possible at some point? Don't know what sunsetting means
[HTC U11  Questions & Answers] ckupsco:
Sunsetting means slowly getting rid of. Riding off into the sunset ?.
[HTC U11  Questions & Answers] synplex:
...just wow! Presumptuous bastards! Even if CDMA was being killed off in 6 Months (which I doubt), thats still 6 months without 3g and 1x in many areas across the country!

I Live in Miami, Fl (large city) and even here there's many area with 3g coverage. Miami like many cities are always expanding and i live in a new western part of the city that is not yet covered in 4g.

Thx HTC :rolleyes:
[HTC U11  Questions & Answers] oneandroidnut:
Oh ok thanks don't know Verizon's timetable on getting rid of it though do we?!
[HTC U11  Questions & Answers] ckupsco:
This clears it up for most people i would imagine https://www.androidcentral.com/us-u...-support-verizons-cdma-network-and-thats-okay
[HTC U11  Questions & Answers] Lock-N-Load:
Thanks for posting that, a great read and useful for understanding the issue.
[HTC U11  Questions & Answers] oneandroidnut:
Perfect thanks!!
[HTC U11  Questions & Answers] noobsquared:
So, people who live in areas where they see it falling back to 3G at times won't get any service? If you ordered through HTC's website using PayPal and never got any confirmation email, how would you go about canceling your order? Chat? Lot's of useful info in here and it's sad that there is no CDMA. Oh well.
[HTC U11  Questions & Answers] pizza_pablo:
https://m.androidcentral.com/us-unlocked-htc-u11-doesnt-support-verizons-cdma-network-and-thats-okay
[HTC U11  Questions & Answers] synplex:
This was already posted, but only confirmed that if you use 3g or 1x in your area you will lose reception on the HTC U11. A Verizon Tech confirmed that for me yesterday =(
[HTC U11  Questions & Answers] pizza_pablo:
But in about 2 years, you'd be good to go. :cyclops:
[HTC U11  Questions & Answers] oneandroidnut:
I wonder how much 3g is out there though. That article says it's almost gone and I would agree. We are at the beach on vacation and we took a boat out and I had LTE for a good bit out on water then it dropped to 3g for only like a split second and lost all service. I'm confident the no cdma won't be an issue
[HTC U11  Questions & Answers] Bytheriver:
Well I can tell you the more rural areas in Iowa and Missouri have 3G areas... There are still some dead areas with no service..
[HTC U11  Questions & Answers] Lock-N-Load:
I can take you coastal areas & inland areas in socal that still have 3g.
[HTC U11  Questions & Answers] BoulderGeek:
Going to test this out in Colorado.

Everyone will have to evaluate their usage and travel patterns themselves.

It does look like this is the bleeding edge of future policy. I have no problem trying it out, now.
[HTC U11  Questions & Answers] Virus:
so as of right now out of the box i purchased the U11 Unlocked version put my verizon sim in it and ..... I get 4g but I cannot make calls it says voice service is blocked I can receive text messages and if i send them they say unsent but go through and if i make calls it automatically hangs up the call so time to start tinkering :)
[HTC U11  Questions & Answers] BoulderGeek:
Mine is coming today.

If VZW's kruftware installs and prevents me from tethering or rooting, I am sending it back. Too bad, since it isn't HTC's fault. But, that malfeasance won't stand.
[HTC U11  Questions & Answers] hardboiledjuice:
Switched my Verizon SIM from my old M8 to my new unlocked U11 that arrived yesterday. 4G and SMS texting work (although for some reason replying from the pull-down notification pane doesn't), but the device can't make a phone call.

Trying to activate on VZW's website with the IMEI yields this error message:

"There was an error with one of our systems and we're working on it now. We're sorry for the inconvenience. Please try again in a few minutes. Try a Different Device"

Very annoyed with Verizon's stubbornness in this department.
[HTC U11  Questions & Answers] Virus:
I just talked to HTC for a while and they are fully aware of this issue she said it would be a week for them to get it resolved with Verizon.
[HTC U11  Questions & Answers] hardboiledjuice:
*FACEPALM*

It's mainly VZW's issue to address, IMO.
[HTC U11  Questions & Answers] amo25:
I'm having the same exact problems. Verizon tech support is telling me the only solution is waiting until they've updated my specific IMEI onto the list of supported devices. Any updates on your end?
[HTC U11  Questions & Answers] Virus:
nope HTC told me a week. to be honest i don't think we will be able to get it running unless we get s-off and flash a verizon radio you can always do the *#*#4636#*#* and try different configurations to get it to work but I tried everything and verizon is blocking it from making calls.
[HTC U11  Questions & Answers] Kisakuku:
Where would this Verizon radio come from?..
[HTC U11  Questions & Answers] Lock-N-Load:
based on what I'm reading here I think I'm going to give this phone a pass as a Verizon user unlocked model does not have enough benefits to warrant not having 3G or 1X where necessary not to mention these issues with not being able to make phone calls or have visual voicemail. no way. no phone is worth that.

Btw - 3g a still very real & a very needed service. I even experienced it this weekend in Chicago in the city at some friends classic brick home, you just couldn't get 4G which means I would have gotten nothing with this HTC phone - and that's just not acceptable.
[HTC U11  Questions & Answers] Bytheriver:
I have to agree... I'm glad I didn't pull the trigger.. Right now I have the s8 and it will have to do for now (I'm over the curved screen)
[HTC U11  Questions & Answers] WorldOfJohnboy:
Not making phone calls is an issue between HTC and Verizon--someone forgot to send a list, or at least the full list. (Mine worked without issue even though the U11 shows up as being a "Non-VZW Device" in my online account.) I actually submitted my phone to my Account Manager (business plan) and they are going to see if they can correct the model name, etc. online! :)

As for 3G, you may believe it's still very real/needed, and I completely get that. I do have to say, however, the U11 seems highly improved from any other phone I've used with regard to LTE/4G signal. In my house/area, I have some bad spots for LTE--basement, rural areas where friends live, etc. With my older phones (HTC 10, M9, M8, M7 and so on), they would switch over to 3G at the drop of a hat. I have not yet experienced a loss of signal with my U11 and I was even at my parent's house/area all day Saturday--they have horrible dead spots and it powered through like a champ.

For Visual Voicemail, I have a workaround for that, just using YouMail for now. I'm hoping someone can figure out how to "port" over the VVM app that Verizon has on the unlocked U11. The frustrating part is that I see the VVM app in my App Manager, but it's not in the app drawer.

EDIT: I've noticed better battery life... not sure if it's the no CDMA radio or if it's the other phone upgrade/specs, but Compared to the HTC 10, it's really noticeable.
[HTC U11  Questions & Answers] OMJ:
I think once the Verizon system is updated/fixed or whatever, the vvm will appear...it's definitely part of the unlocked ROM
[HTC U11  Questions & Answers] WorldOfJohnboy:
The problem is not being able to get the App to initialize since VZW doesn't control the software on the U11. How does the phone know to use VVM and not the basic voicemail?

My rep just had my online (business) account reflective of the HTC U11, so it no longer says "Non-VZW Device". I have access to add/remove features and will try to remove VVM then add it back, though I doubt it will change anything.

Interestingly enough my VZW rep did say that there is no CDMA on the phone. He also said he heard it was a very nice phone.
[HTC U11  Questions & Answers] oneandroidnut:
This is BS. I have a non vzw pixel and works fine and got my unlocked u11 and it works fine as well
[HTC U11  Questions & Answers] BoulderGeek:
I did bork my previously-working Onlocked-on-Verizon U11.

I was flashing the new Magisk ROMs available here. I don't know what stage de-registered my device. Verizon shows my MEID and SIM number and a good status centrally. However, I cannot get VoLTE calling to work. Calls are "limited." But, mobile data over LTE does function.

I'm not blaming the ROMs. Obviously I did something. But, returning the U11 may now be my only choice.
[HTC U11  Questions & Answers] hardboiledjuice:
What seems to be working is popping in a SIM from a phone that has the Advanced Calling feature enabled. Since the U11 is LTE only, Advanced Calling is what allows it to do phone calls over LTE (and data simultaneously, by the way).
[HTC U11  Questions & Answers] droidrev71:
Anyone with issues getting band 4? At home I always have it but am stuck in band 13. Any suggestions?

The app LTE discovery will let you know what band your on.
[HTC U11  Questions & Answers] amo25:
I've tried that, still no luck.

I just went back to Verizon they tested it by taking a SIM out of a demo S8 and testing phone calls, it worked. They then took a brand new SIM out of the box, loaded my account info on it and tried to make phone calls., still nothing. Verizon has confirmed my U11 is now showing on my account as an accepted device, I can receive and send text, I have 4G LTE connectivity, still no ability to make phone calls.
[HTC U11  Questions & Answers] OMJ:
why not flash the official RUU & start fresh :)
[HTC U11  Questions & Answers] BoulderGeek:
I tried that. It didn't fix it.

I tried OTA_OCEAN_WHL_N71_SENSE90GP_NA_Gen_Unlock_1.11.617.3_R2-1.11.617.1_release_5055151q9hr4htswf4pbx4.zip

Also 2PZCIMG_OCEAN_WHL_N71_SENSE90GP_NA_Gen_Unlock_1.11.617.1_Radio_8998-001791-1705231845_release_505052_signed_2_4.zip

Neither helped. Called Verizon to make sure I wasn't locked out from their side. Popped the SIM back in my G3 and everything perfect.

I couldn't find any flashable binary that would make it register on VZW again. Mobile data flows. Verizon selected in Networks. "Emergency Calling Only" unfortunately.
[HTC U11  Questions & Answers] Shadowstare:
According to Jeff Gordon, Global Director of PR for HTC, "Verizon is in the process of sunsetting CDMA. U11 is fully certified for Verizon's network, but no CDMA required." https://twitter.com/urbanstrata/status/874791870190166018

I agree that as of right not, 3G and 1X is very real and very functional right now. Every area that CDMA covers doesn't also have 4g/LTE. I read an article saying that Verizon was in the process of converting the 1X and 3g bandwidth into 4g/LTE. It theorized that CDMA would be completely 'off' by 2019. By the time that happens, should HTC be around, that's a good 2 phones down the line.

As much as I love HTC, this is a deal breaker for me. And it might not even be HTC's fault. If verizon didn't or isn't requiring CDMA, I understand htc not including it. I wonder if the OP5 or the Essential might be 'compatible' with Verizon like the U11. But I can't have a phone that can't make calls where ever I am. Pass.
[HTC U11  Questions & Answers] OMJ:
I suspect something is not being triggered...

ie...on the Sprint model, without being activated, there are many settings that are missing, the boot animation shows the stock htc boot, etc....once the phone has been activated, the sprint boot animation is shown, additional settings are present etc.

so it sounds like this trigger is not taking place for the Verizon users, causing the vvm app not to show in the app drawer, among other things

I would only trust the official exe from HTC...the OTA zip most likely would not fix your issue...you need a RUU that will write to all partitions...and being s-on, if your version was already at 1.11.617.3, downgrading to the 1.11.617.1 zip should of failed.
[HTC U11  Questions & Answers] crowsnestitsupport:
The results of all my efforts that ended with a chat with HTC:View attachment 4181943
[HTC U11  Questions & Answers] Lock-N-Load:
The writing on the wall in the opening day, and this, are exactly why I opted to NOT preorder the unlocked model for Verizon.

Sadly, this phone is dead to me.
[HTC U11  Questions & Answers] hardboiledjuice:
Heads up, folks who haven't been able to activate on Verizon: I just entered my IMEI on the VZW website, and it finally accepted it.

The device is listed as a "HTC U." ¯\_(ツ)_/¯
[HTC U11  Questions & Answers] dodendemise:
My imei was also accepted by Verizon's system, but when I plug in the sim card and power on the phone there is still no connection. Did it end up working for you?
[HTC U11  Questions & Answers] hardboiledjuice:
Yeah, I activated online (with the U11 turned off) and then put in the SIM, which had been in my old M8, and turned it on. To be honest, when​ I first tried a call it didn't go through, so I simply turned it off again, took out the SIM and reinserted it, then restarted the U11. It then started working.

First things first, you followed through on the website til you got to the screen I put screenshot of?
[HTC U11  Questions & Answers] oneandroidnut:
i swapped sim from pixel over to u11 and worked fine, data, calls, text etc without ever going to verizons website
[HTC U11  Questions & Answers] dodendemise:
I went in store everything looked good, but the signal bars are crossed out and 4g data would work on and off when powered on
[HTC U11  Questions & Answers] hardboiledjuice:
Yeah, but the folks who are having trouble are those of us coming from older phones that don't have Advanced Calling as a feature. You need that activated on the SIM to get the U11 to do calls since it's an LTE only phone.

---------- Post added at 08:16 PM ---------- Previous post was at 08:13 PM ----------

At least in store they can't give you the bogus line about how "Verizon doesn't support this device" anymore.

Are you in a good signal area for VZW? The big drawback of this phone is it's 4G or nothing. No 3g or 1x to fall back on.
[HTC U11  Questions & Answers] Virus:
Ok so it's super easy to get it going just activate hd calling from your old phone install the Sim back into the u11 and everything works !
[HTC U11  Questions & Answers] oneandroidnut:
just activate on old phone or my verizon account