yashsingh1/xdaforums huggingface dataset:
[HTC U11  Guides, News, & Discussion] tbalden:
And shows back order in HTC club store. Yesterday it was still in stock. Phew, I really hope I will still get into the first batch of dual Sims. Now only 6 days, of which only four are work days... actually three because the holiday Monday here ... :)
[HTC U11  Guides, News, & Discussion] Flinny:
So, having only seen the single sim variant, and seeing how that works does having 2 sims in mean you can't have an SD card in also?
[HTC U11  Guides, News, & Discussion] Freak07:
Yep it’s on the german htc store website. Micro sd comes in the slot of sim2.
[HTC U11  Guides, News, & Discussion] RychJ:
I ordered the U11 at htc.com/cz, where it was in stock, now it's not just a pre-order. I paid and withdrew my payment receipt.

But I can not log on to findmyorder.com where she should download an invoice.

If I sign in by email and card number, the pics are not known from the order. You can not register with the order, do not mention the password ... the request to send my password will not be emailed to me.

The money for my payment is blocked in the bank.

Can anyone advise me where to find an invoice to see my order and its status?

I am confused...:)
[HTC U11  Guides, News, & Discussion] tbalden:
Click on forgotten password, enter your order id. You'll get an email where change password. Then for me a day after it started to work, entering order ID then the new password for the email. Strange system
[HTC U11  Guides, News, & Discussion] RychJ:
I did this a few times, but never sent me an email ...:confused:
[HTC U11  Guides, News, & Discussion] tbalden:
Hmm, did you get an email about your order at least?

If your spam folder didn't gather those emails I don't know what's going on..., then I suggest to contact the findmyorder customer service, they have a form for that..
[HTC U11  Guides, News, & Discussion] RychJ:
Nowhere email from HTC ... But money is blocked ... Payment was through PayPal ...

I sent out emails asking all parties, so somebody will answer me ...
[HTC U11  Guides, News, & Discussion] tbalden:
Strange ! Hope you get a reply soon.
[HTC U11  Guides, News, & Discussion] RychJ:
I have a message from the htc order is supposed to be OK and 8.6. To send black colors. So maybe it will be in order.
[HTC U11  Guides, News, & Discussion] janjan:
It is with Dual-sim or single sim?
[HTC U11  Guides, News, & Discussion] tbalden:
So I guess eu single sim shipping is happening nicely? I found a few o2 and ee branded units on eBay

I can even see a sapphire blue dual SIM on eBay from Germany which made me wonder... Seems like these dual sims do exist.. :)
[HTC U11  Guides, News, & Discussion] Basil3:
Not directly from HTC. After originally being told no delay, I got contacted on shipping day saying that there was an error in the warehouse and I would have it Monday (today) or Tuesday at the latest. I've still had no notification of shipping, so highly unlikely I'll have it by tomorrow even.
[HTC U11  Guides, News, & Discussion] tbalden:
I feel your pain, it would have been better if there's no coupon or for me dual sim.. Most probably then I'd have it from eBay already...

But at least this little wait is for something, like this discount...

:crying: :)
[HTC U11  Guides, News, & Discussion] ninjabrad80:
I ordered mine on the 2nd July as a pre order. Just got a text message saying it is being dispatched and will be delivered tomorrow. I should have it in my hands when I get home from work.

Ordered it from HTC club and after reading the forum, didn't think I'd have it for a week or 2
[HTC U11  Guides, News, & Discussion] tbalden:
Nice

Which country/shop?
[HTC U11  Guides, News, & Discussion] ninjabrad80:
It was HTC Club UK
[HTC U11  Guides, News, & Discussion] dlorde:
I just received a shipping confirmation email - three days early! now I'm scared ;)
[HTC U11  Guides, News, & Discussion] Electronic Punk:
Any dual sim confirmations yet?
[HTC U11  Guides, News, & Discussion] Freak07:
In Germany dual sims will be shipped on 8th june.
[HTC U11  Guides, News, & Discussion] *justintime*:
Dito here (Netherlands) ... Still not changed. Silver dual Sim
[HTC U11  Guides, News, & Discussion] janjan:
I just received this message from HTC support center (Ordered from Danish HTC club, HTC U11 Brilliant black Dual-Sim)

"Thank you very much for contacting HTC support center.

Please xxxx note that we started shipping HTC U11 Brilliant black starting from today , and the orders are dispatched by Queue , so we are expecting that your phone may reach your doors by the next week , also you will receive an email with the shipping information as soon as it is issued on the system. We hope that this was a useful information and please feel free to contact us again If you have any further inquiries "

So hopefully next week :)
[HTC U11  Guides, News, & Discussion] Freak07:
I still think it is not consumer friendly not sending any personal E-Mails but that´s how it is.

I asked by mail and via chat if the 8th is fixed and they replied "defintely". So I hope it will work out.

If it won´t well then we will see.
[HTC U11  Guides, News, & Discussion] Galactus:
For any of my UK guys - Very have stock and delivering next day. I had a pre order with them and delivery date was the 10th. Went on Very today and saw they already have stock but haven't changed order dates for existing orders. I cancelled and reordered, device will be here tomorrow :)
[HTC U11  Guides, News, & Discussion] *justintime*:
My wife her Sapphire Blue single Sim is confirmed end of this week.
[HTC U11  Guides, News, & Discussion] tbalden:
I hope it's starting to spin up. Two more days to see about mine, just like [MENTION=3428502]Freak07[/MENTION]
[HTC U11  Guides, News, & Discussion] tbalden:
Very good ;) :)

Seems like mostly the dual SIM is the problematic together with single SIM orders handled by digital river..

Looks like HTC almost managed it this year... almost. :)
[HTC U11  Guides, News, & Discussion] Galactus:
Must be, just got confirmation from Royal Mail that they have my package, special delivery so it will be with me before 1pm tomorrow :)
[HTC U11  Guides, News, & Discussion] avatar_ro:
I expect mine to arrive tomorrow I hope .. I don't see why shouldn't. On the website it says the product is available from today ...
[HTC U11  Guides, News, & Discussion] Black Antitoon:
Where do you see it? On the Swiss store where I have ordered it it says "vorbestellen" (pre-order) for all colors. I am assuming you ordered it from there, since you have Zurich in your profile. Is it on another store?
[HTC U11  Guides, News, & Discussion] Electronic Punk:
What date did you order? :)
[HTC U11  Guides, News, & Discussion] janjan:
2nd of June. Same day as you did...I think :)
[HTC U11  Guides, News, & Discussion] Electronic Punk:
Weird, I haven't had any email :(

Got my confirmation at 13:32, how long before that were you?

Edit: At least the red text saying it would ship before the 31st December has disappeared now!

Anyone that has ordered from Digital River before, does express shipping come with a tracking code?
[HTC U11  Guides, News, & Discussion] =dave=:
Red text with 31st december is gone for me too, but nothing else yet -.-
[HTC U11  Guides, News, & Discussion] janjan:
I received my confirmation at 11:12 AM. It was in stock when I ordered.
[HTC U11  Guides, News, & Discussion] Howling Wolf:
Hi everyone!

as I mentioned in the updated OP, I pre-ordered from HTC Club/ Digital River on the 16th 19th of May and still no news, nothing's changed for me on findmyorder.com, same as 1st day, roughly translated from French: "order packed"... :'(
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
OK so o2 in Germany just postponed the delivery of my pre-ordered U11 in black by another. No delivery date as of now is the 12th June, and has been 6th June until this morning around 09::00 o'clock.
[HTC U11  Guides, News, & Discussion] Basil3:
It will be shipped by the end of this week. If not, then definitely next week. Rinse and repeat.

That's the official line from HTC.
[HTC U11  Guides, News, & Discussion] Howling Wolf:
Some sort of good news, thanx ;)
[HTC U11  Guides, News, & Discussion] Basil3:
Just got shipping confirmation email from HTC UK. Ordered Amazing Silver directly from them on 16/5.
[HTC U11  Guides, News, & Discussion] tbalden:
Was it originally an express shipment, or if not have they turned it to express as a compensation for the delay?
[HTC U11  Guides, News, & Discussion] Basil3:
No idea. It's shipped with DPD, though. Last year was Hermes. Don't know if that means anything, but last year the express option was free, and it was Hermes (who are useless).
[HTC U11  Guides, News, & Discussion] Galactus:
Just received my 11 from Very.co.uk :)
[HTC U11  Guides, News, & Discussion] =dave=:
I hate all of you
[HTC U11  Guides, News, & Discussion] km2442:
Hello, does anybody get U11? Ordered mine (amazing silver) with express delivery on 30.06, and still no package number on findmyorder :/
[HTC U11  Guides, News, & Discussion] Black Antitoon:
Very few people have got a tracking number, and only in the UK as it seems. We others are all waiting.
[HTC U11  Guides, News, & Discussion] tbalden:
Yeah, tomorrow is the day.. Where dual SIM folks can start desperation... :D
[HTC U11  Guides, News, & Discussion] spikeydoo2006:
Just got a text from HTC saying my delivery will be tomorrow! :) Finally, direct orders in the UK are starting to move...still a bit gutted it's only single sim here.
[HTC U11  Guides, News, & Discussion] Basil3:
Are you from the future?

In any case, I ordered a few days ahead of you and just got delivery email today.
[HTC U11  Guides, News, & Discussion] km2442:
Sorry :D My bad... I ordered my device on 30.06 :/
[HTC U11  Guides, News, & Discussion] Basil3:
Even further forward in time....you should have just gone to a shop and bought a U11 while you were there [emoji12]
[HTC U11  Guides, News, & Discussion] km2442:
In Poland U11 will be availabe probably since 16.06, so for now I can get U11 faster from Digital River than from Polish shop :/ For now, preorder only in just 3 shops :(
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
U11 Brilliant Black pre-order placed at o2 Germany just changed to processing. And status of the device changed from available at 12th June to In stock.
[HTC U11  Guides, News, & Discussion] x_d_n:
For those ordering from Carphone Warehouse in the UK, check Quidco and Topcashback. Currently they do £10 cashback for SIM free phones making the U11 £590.
[HTC U11  Guides, News, & Discussion] Perry977:
6/30 or 5/30? ??
[HTC U11  Guides, News, & Discussion] km2442:
Too much vodka tooday :D Of course 30.05 :p
[HTC U11  Guides, News, & Discussion] Galactus:
I sorry for him
[HTC U11  Guides, News, & Discussion] janjan:
Isn't dual sim if it is direct from HTC website? I thought only HTC ( I mean if u purchase direct from HTC) offer dual SIM.
[HTC U11  Guides, News, & Discussion] Kisakuku:
HTC UK is only selling the single SIM version (UHL).

List of regions and corresponding models.
[HTC U11  Guides, News, & Discussion] janjan:
Yes I can see that now. It seems it is back in stock in HTC UK all 3 coloures. Thanks
[HTC U11  Guides, News, & Discussion] Richi207:
I have ordered my "Amazing Silver" on 19.05.2017 in Switzerland. Blue, black and white are available since 01.06.2017, but the red and the silver one not. Do you know why?
[HTC U11  Guides, News, & Discussion] Basil3:
well red is a second wave colour, so you'll have to wait for that.

most markets seem to have silver, blue and black.
[HTC U11  Guides, News, & Discussion] tbalden:
German HTC shows dual sim in stock... All 3 colors

http://www.htc.com/de/go/buy-htc-u11/

Wonder who gets first shipping notification...
[HTC U11  Guides, News, & Discussion] jazzypit:
It wrote in stock but not really in stock it is just for pre order.. just my idea
[HTC U11  Guides, News, & Discussion] *justintime*:
Dutch webshop where i ordered says stock. Waiting for shipping confirmation.

The gates are open. [emoji2]
[HTC U11  Guides, News, & Discussion] tbalden:
Is this official htc store?
[HTC U11  Guides, News, & Discussion] *justintime*:
Yes it's a independent telecom shop for different providers.

On the HTC site they are official dealers.
[HTC U11  Guides, News, & Discussion] RychJ:
According to HTC Czech Republic is to be dispatched today to the Czech Republic as well. I'm going to reinforce telephones from England. But in the findmyorder I still see - in the box.
[HTC U11  Guides, News, & Discussion] Electronic Punk:
So the HTC 11 is showing in stock on the Denmark Store and no longer on back order on DK HTC Club pages... but still no word on my device shipping.

So they seem to be selling but before fulfilling back orders.

Will try and find someone to contact I guess.
[HTC U11  Guides, News, & Discussion] =dave=:
support told me it's definitely going to be shipped today, findmyorder still says boxed shipment though.... day is over soon..
[HTC U11  Guides, News, & Discussion] janjan:
Yes it shows in stock now. Hopefully they gonna start shipping soon. Proshop says available 4-5 days, but only single sim and no discount.
[HTC U11  Guides, News, & Discussion] tbalden:
let's hope it's just that they wait for collection by the delivery company in a bigger batch, before they send out tracking numbers/notification... waiting here as well... meh :S :)
[HTC U11  Guides, News, & Discussion] Freak07:
My geforce card was also fulfilled by digital river and they shipped it at 4:37 at nighttime ( German time). So don’t count on that.
[HTC U11  Guides, News, & Discussion] janjan:
Before sending tracking number/notification, they usually change the status from order submit to processing and then to complete. After that they used to send tracking number.
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
Just received my delivery notification. Black, single SIM from o2 hittin' my doorstep on Saturday :)
[HTC U11  Guides, News, & Discussion] =dave=:
HTC Deutschland verarscht uns doch schön langsam...
[HTC U11  Guides, News, & Discussion] Electronic Punk:
I raised a ticket, they said shipping would start today, first come first served.
[HTC U11  Guides, News, & Discussion] janjan:
Sounds good but according to meremobil.dk ("HTC Danmark fortæller, at en dual-SIM version skulle blive tilgængelig i Norden hen over tredje kvartal, men prissætningen er aktuelt ikke kendt") -- Shortly .. Dual SIM version will be available in Nordic region around third quarter and the price is unknown...

I don't get it at all. Don't know :(

http://meremobil.dk/2017/06/htc-u11-test/
[HTC U11  Guides, News, & Discussion] 5m4r7ph0n36uru:
Well some carriers have an agreement to ship first to their customers. Exclusivity of some means waiting for all others. Even those waiting for devices shipped directly by HTC DE.

My black one from o2 has been shipped today. Will be delivered on Saturday, as I chose this day for delivery, as I'm away tomorrow.
[HTC U11  Guides, News, & Discussion] Electronic Punk:
The impression I get from Nordic retailers is that they really have no idea what is going on until they get the thing in stock everything is made up.
[HTC U11  Guides, News, & Discussion] avatar_ro:
My delivery changed to unknown :( ty htc
[HTC U11  Guides, News, & Discussion] RychJ:
By findmyorder - still in the box :silly:
[HTC U11  Guides, News, & Discussion] tbalden:
Same here
[HTC U11  Guides, News, & Discussion] Basil3:
Mine was effectively delivered yesterday from HTC UK. Have to use a mail forwarding service to get it to Dublin, so will have it today.

Overall, another unpleasant experience preordering direct from HTC. I didn't get an email to say there was a delay, unlike most people. Even if there was a delay, they should know of it before the actual shipping date.
[HTC U11  Guides, News, & Discussion] =dave=:
I was promised that it's going to ship yesterday, now the status still has not changed and again, no info from HTC. I'm pissed
[HTC U11  Guides, News, & Discussion] RychJ:
Me too
[HTC U11  Guides, News, & Discussion] tbalden:
Something should happen soon, I've already ordered my leather pouch for the phone.

HTC get your act together :s :)
[HTC U11  Guides, News, & Discussion] =dave=:
lol, it's getting ridiculous
[HTC U11  Guides, News, & Discussion] tbalden:
Well. they've no idea what digital rivers is doing, they are two separate companies, so I guess, digital river they're shipping all the dual Sims as fast as they can, and HTC has no way to tell what's really the time when it can exactly go dispatched...

I think I'll be at few days away as I've placed my order on 1 June, and many pre-order before mine...
[HTC U11  Guides, News, & Discussion] flathew:
So, they just told me from the German support that they don`t know the shipping date. The answer was may be today, may be monday.
[HTC U11  Guides, News, & Discussion] RychJ:
Yes, I have tracker number....:good:
[HTC U11  Guides, News, & Discussion] tbalden:
At last! Good to here there's hope for dual sims
[HTC U11  Guides, News, & Discussion] Freak07:
Hey :) to all fellow German HTC de preorder guys. And [MENTION=3088420]tbalden[/MENTION]

I just contacted HTC again.

My blue dual sim was shipped at 4:14 this night. Like it was with my geforce graphics card sent by digital river.

Package is sent by ups but there is no tracking number he told me. It is supposed to be delivered next week.
[HTC U11  Guides, News, & Discussion] =dave=:
what does your findmyorder status say?
[HTC U11  Guides, News, & Discussion] Freak07:
“Versandprodukt”
[HTC U11  Guides, News, & Discussion] =dave=:
OK so we don't even know if it has shipped when looking at the status -. -
[HTC U11  Guides, News, & Discussion] wmhobbes:
I placed my order yesterday while the dual sim was listed as "in stock". They charged my card in less than an hour. Now it's back to "pre-order", and my order is there without a status or an estimate for delivery.

I also seem to have placed another order, with an odd amount, that was "not received" and crashes the site when I try to see the details. (hint: I did not!)
[HTC U11  Guides, News, & Discussion] =dave=:
when did you order?
[HTC U11  Guides, News, & Discussion] Freak07:
23rd of may
[HTC U11  Guides, News, & Discussion] RychJ:
Black, Dual sim 64GB... From 30.5 preorder...
[HTC U11  Guides, News, & Discussion] C0rs41r:
HTC support confirmed my shipping for 12.06.2017
[HTC U11  Guides, News, & Discussion] abrasive:
Ordered Sapphire Blue dual sim on 16th of May. I've been told multiple dates. Today HTC support said they are delivered in "patches" depending on model, region and order date and that they expect my order to be dispatched in mid June. After asking for clarification on what mid June is for them they said from today through next week.
[HTC U11  Guides, News, & Discussion] tbalden:
my results on chat, order June-1, supposedly shipping today:

silver dual sim

"Könnten Sie mich bitte über diese spezifische Vorbestellung informieren?

Miron:

1:28 PM

Momentchen

Miron:

1:29 PM

Das handy wurde heute geschickt. Bitte haben Sie noch ein bisschen Geduld

Mich:

Ich kann das nicht auf Findmyorder.com sehen. Ist das normal?

Miron:

1:31 PM

Ja. Biitte prüfen Sie das Status in 2-3 Stunden

Mich:

ok, vielen dank.

"
[HTC U11  Guides, News, & Discussion] =dave=:
hm..
[HTC U11  Guides, News, & Discussion] Freak07:
Miron: Herzlich Wilkommen bei HTC. Mein Name ist Miron :) Wie kann ich Ihnen helfen ?

Miron: Ich hoffe,dass es Ihnen gut geht :)

Miron: Momentchen ! :)

Miron: Das Handy wurde heute geschickt.

You: Sind sie sich sicher? Ich habe noch keine tracking Nummer erhalten

Miron: Ja, ich bin 100% sicher :)

Miron: Um 4:14 wurde das Handy heute geschickt :D

You: Können sie mir eine tracking nummer geben?

Miron: Leider gibt es keinen ;(

You: mit welchem lieferservice wird das handy verschickt? Und wann wird es Eintreffen?

Miron: UPS

Miron: Nächste Woche.

You: Alles klar. Vielen dank.

Miron: Darf ich noch was für Sie tun ? :)

You: Nein das wäre erst einmal alles. Vielen dank.

Miron: Jederzeit können Sie uns kontaktieren. Wir sind von 9 bis zum 18 für Sie da :)Ich bedanke mich für den sehr netten Chat und wünsche einen schönen Tag ! :)

that is really strange :D
[HTC U11  Guides, News, & Discussion] 4duros:
Have you tryed to track by reference?

ups dot com slash WebTracking slash track?loc=en_EN

Maybe you have good luck!

PS: sorry about the URL, but I'm new here and till my 10th message I'm not abble to post URLs
[HTC U11  Guides, News, & Discussion] wmhobbes:
How do you guys get to live chat to HTC support? All I am offered is a form to send an e-mail.
[HTC U11  Guides, News, & Discussion] flathew:
Try this one, this works for me

htc dot com slash de slash contact slash chat
[HTC U11  Guides, News, & Discussion] =dave=:
http://www.htc.com/de/contact/chat/
[HTC U11  Guides, News, & Discussion] =dave=:
somehow I think they just told us that our phone has shipped but they actually don't know, they just said so that we shut up
[HTC U11  Guides, News, & Discussion] 4duros:
avalanche!
[HTC U11  Guides, News, & Discussion] =dave=:
just got shipping confirmation!!!
[HTC U11  Guides, News, & Discussion] wmhobbes:
I have clearly been told that mine has not been shipped yet. Also, I have been told that they 'have been told' (sic) they will 'probably' start shipping it from next monday.
[HTC U11  Guides, News, & Discussion] 4duros:
Wich color and country?
[HTC U11  Guides, News, & Discussion] tbalden:
Tried, but no idea what reference number to use.

Any idea?
[HTC U11  Guides, News, & Discussion] tbalden:
Lucky!! :)

Is it standard or express
[HTC U11  Guides, News, & Discussion] 4duros:
Order number? And any other personalized number you can find between you and HTC / Digital River
[HTC U11  Guides, News, & Discussion] =dave=:
standard
[HTC U11  Guides, News, & Discussion] wmhobbes:
Italy, Amazing Silver, Dual Sim, express shipping.

Note that it went "in stock" and back to "pre order" for the .it and .de market exactly at the same time, whatever it means.
[HTC U11  Guides, News, & Discussion] abrasive:
Which color?
[HTC U11  Guides, News, & Discussion] oooripooo:
Received my UPS tracking number! Ordered the blue dual sim on 01.06. at German HTC club store with discount. Express
[HTC U11  Guides, News, & Discussion] =dave=:
black, Germany
[HTC U11  Guides, News, & Discussion] abrasive:
Ordered same on 16th of May, nothing for me. Does anyone know if they prioritize countries?
[HTC U11  Guides, News, & Discussion] =dave=:
When did you receive your shipping confirmation from HTC and how long after the tracking Nr?
[HTC U11  Guides, News, & Discussion] Flynnchen82:
Well, sadly i got also my answer some minutes ago from HTC support regarding my shipment.

Long story short: "still in progress, no shipping number".

Also no ETA, only "asap".

Ordered black dual sim on 1st of june.

This is funny: 1 minute after posting here i got my shipment confirmation and UPS tracking...
[HTC U11  Guides, News, & Discussion] oooripooo:
My tracking number was included in the confirmation mail from htc. 16:45:)
[HTC U11  Guides, News, & Discussion] =dave=:
strange, my confirmation mail doesn't include it
[HTC U11  Guides, News, & Discussion] Electronic Punk:
Nothing here yet :(
[HTC U11  Guides, News, & Discussion] oooripooo:
There it is
[HTC U11  Guides, News, & Discussion] =dave=:
wtf look
[HTC U11  Guides, News, & Discussion] Flynnchen82:
looks same in the mail i got like in oooripooo's screenshot
[HTC U11  Guides, News, & Discussion] oooripooo:
It remains exiting with HTC :laugh:
[HTC U11  Guides, News, & Discussion] tbalden:
Yeah, I can't stop checking my emails lol

They say it's shipped but send me the damned email... Arrrgh :)
[HTC U11  Guides, News, & Discussion] tbalden:
Same as with Dave. But at least I've got it!! No ref no. I guess it's because it's not express.
[HTC U11  Guides, News, & Discussion] oooripooo:
Maybe only HTC club orders got express shipped
[HTC U11  Guides, News, & Discussion] Flynnchen82:
Delivery options are weird anyways.

I registered Club but did not order express. But now it says "UPS express saver" and i got the tracking number.
[HTC U11  Guides, News, & Discussion] tbalden:
It's a club order here and I think Dave as well
[HTC U11  Guides, News, & Discussion] 4duros:
Color and country?