yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S8 Accessories] oOBATOo:
Hi

My whitestone dome glass protector arrived today(UK)

Well worth the outlay, as to how long it will last I dont know.

What I do know, now I am going to invest in a second one for my S8+. I made mistakes on installing, I, me (nothing wrong with the product).:cowboy:

I started off on a chair with the bubble app on dry run this showed me that the chair was level and correct, so I went ahead with the install.

My first problem was that(although level in appp) when I slipped the glue out the bottom it deviated to the top off the phone and to one side, I had to manhandle the tray to get the clue in the middle. Anyway long story during this most off the glue went over the side off the phone. this my fault.

I managed to remove the phone with some glue on it and poured the glue over the top of the phone and reseated it in the jig. (approximately half the glue missing.)

WARNING: the glue can go over the edge of the phone and flow between jig and phone.

The protector was bought form mobilefun and once I have spare dosh I will be buying a second one to try again with, not that I can see much wrong with this install.:cool:
[Samsung Galaxy S8 Accessories] sandeeppandey:
New kind of full adhesive tempered glass

Saw this video on youtube, it says that there is glue on the whole surface. Some different type that I don't really understand.

Anyone familiar with this stuff? I tried searching with the name Mr. Yes but got no results.

https://www.youtube.com/watch?v=eoFgKfU0Qkw
[Samsung Galaxy S8 Accessories] ddorsett445:
Haven't heard of them, did a Google search and pulled up a lot of things on alibaba.
[Samsung Galaxy S8 Accessories] sandeeppandey:
Yeah..!! Only alibaba results but that is for bulk buying I guess, more like B2B selling. I tried aliexpress but there isn't anything similar on offer. Maybe its just too early and these will eventually find their way to the likes of aliexpress.
[Samsung Galaxy S8 Accessories] subyfan:
Here it is for the S8. Sounds like they are using a coating of "Japan Toyo" glue across the bottom surface of the glass. I would imagine this is similar to the typical flat-screen full-adhesive products.

https://m.alibaba.com/product/60659...5515.1998800312.60.mOLgVq#show_specifications
[Samsung Galaxy S8 Accessories] fabiocpinto:
I would love to get one, but paying 50€ for the screen, and 20€ for shipping to portugal is a hell of a lot money, it will be around 85$ and I don't know how that mobilefun warranty will work if I've any problem with the screen protector...
[Samsung Galaxy S8 Accessories] chungdae:
This screen protector is a pain to install correctly. I finally gave in and ordered one about a week ago to try out. The install went pretty well except mini bubbles ended up being in the protector. I waited thinking it would eventually come out but it never did. After about ten minutes the glue started to cure and the bubbles were there for good. I ended up returning it. I may order again to try out but the install is definitely a pain
[Samsung Galaxy S8 Accessories] subyfan:
Need to make sure that when you are pulling out the wedge-thing that you go very slowly until the glass contacts the fluid, then drop it quickly. If they contact too rapidly, it causes turbulence, creating bubbles.
[Samsung Galaxy S8 Accessories] bds120:
Sent my screen protector back. I ordered if after ordering my I-Blason but I ended up with two Iblason for free since I cancelled it out and they still shipped. I installed it and have not had a single issue with the $11 protector and even still if I do, I have another as a backup.

No reason to keep a $45 protector.
[Samsung Galaxy S8 Accessories] subyfan:
Thanks for the information? Lol.
[Samsung Galaxy S8 Accessories] PsyberEMT:
I've had the Whitestone on my S8+ for about a week now. Inside a Seidio Dilex case. The case + protector fit fine. Sadly after a week the protector has developed a crack running the entire length of it. The phone hasn't been dropped and there are no signs of an impact anywhere that I can see. Exchanging it on Amazon for another one since it seems to be the only viable option until an OEM starts reselling that Mr. Yes protector here in the US.
[Samsung Galaxy S8 Accessories] Werthe:
I watched the videos (mobilefun and whitestone) how to install the protector and red the instructions carefully. I even leveled the table carefully with professional tool before I started the installation. I have used screenprotectors for the past 10 years.

I did everything according to the instructions BUT for some weird reason the adhesive leaked from both (opposite) sides of the phone after the adhesive spread 100%. I did not press the protector or did anything to make the leak happen. The adhesive was dead center of the phone when I lowered the protector per instructions. There is absolutely nothing I could have done to prevent the leak.

I finished the installation and let the phone settle for good 12 hours before further inspection. In the morning I noticed about 3cm long string of air bubbles on the other side of the protector. This must have happened beacuse of the adhesive leak. Took the protector out later since it looked terrible.

Mobilefun support just said that something has gone wrong with the installation. That was so helpful! Just wasted my money. I would not recommend buying from mobilefun.co.uk
[Samsung Galaxy S8 Accessories] subyfan:
Those bubbles in the shot you posted could have been pressed out... FYI. I had something similar the first time I tried to use my gear VR and it pulled up on the glass. Firm pressure towards the outside, and they've never returned.
[Samsung Galaxy S8 Accessories] Werthe:
I actually tried that couple of times in the morning before I took the protrctor off. When I pressed down the edge, the bubbles went a way for a short time, but came back.
[Samsung Galaxy S8 Accessories] Skyrocket2Paradise:
you have to wipe the edges with the alcohol pads after the first cure to remove glue from tugging out the sides
[Samsung Galaxy S8 Accessories] Werthe:
I did clean the sides with alcohol pad after the first cure but how is this related to the problem? The light in the first picture might just cause it look like there is adhesive between the protector edge and the metal frame. At least the cleaning did not take anything from uder the protector in my case.

Edit: Let's see if moblilefun.co.uk accepts bad reviews about their products/service. I did the review yesterday and so far only one new 5 star review has come through. What a joke. No wonder there are only good reviews.
[Samsung Galaxy S8 Accessories] Oli2k:
I've got similar marks on mine but that was caused from using a case that pressed the protector away from the phone?

Whitestone do state there is enough glue for 5-10% runoff so you should expect the glue to run out of the sides, mine did anyway

---------- Post added at 04:51 PM ---------- Previous post was at 04:49 PM ----------

You could have lifted the protector whilst cleaning? It looks so similar to what happened to mine I can only think it would have been caused by lifting the protector
[Samsung Galaxy S8 Accessories] Werthe:
I was not lucky enough to even try my only case (Spigen Neo Hybrid) before the problem came clear. I did however try the case on and off before taking the protector out. The case did not touch the protector. I did not see the 5-10% runoff statement. 10% sounds a lot so I guess I should have been fine then.

I was super careful while cleaning the sides but everything is possible. I did not even clean the alcohol pad wiping marks from the protector or use the phone before the morning. I allso did not see the string of bubbles before the morning.
[Samsung Galaxy S8 Accessories] Philipp_94:
Can someone test, if this fits with the nevox slim case?

I got a protector today and it just lifted it up.

I think I'll have to go back to the regular plastic protector instead of a glass one.
[Samsung Galaxy S8 Accessories] ddorsett445:
I've had 2 of these on my phone and the string of bubbles appeared both times after about a week of use, not sure if it being caused my the case or from working out in the head. My wife has the same case and protector as me and has had no problems.
[Samsung Galaxy S8 Accessories] Werthe:
Head? Heat?

I did use the Samsung wireless charger (flat one without fast charge) during the night which will heat up the phone. I wonder if that might have caused the problem.

Amazon.com does not sell the S8+ version of the protector at the moment.

"Item Under Review

This item is currently unavailable because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here. (Thanks for the tip!)

We're working to fix the problem as quickly as possible."
[Samsung Galaxy S8 Accessories] Oli2k:
How much did you cure the glue before leaving it overnight and charging the phone?
[Samsung Galaxy S8 Accessories] Werthe:
[QUOwTE=Oli2k;72595958]How much did you cure the glue before leaving it overnight and charging the phone?[/QUOTE]

I followed instructins with the UV lamp, then left it for about 3 hours before going to sleep and putting the phone to a Samsung wireless charger. At this point I did not see any bubbles or any imperfections on the protector.

In the morning I took the phone out from the charger and noticed the bubbles.
[Samsung Galaxy S8 Accessories] Oli2k:
I followed instructins with the UV lamp, then left it for about 3 hours before going to sleep and putting the phone to a Samsung wireless charger. At this point I did not see any bubbles or any imperfections on the protector.

In the morning I took the phone out from the charger and noticed the bubbles.[/QUOTE]

So how long in seconds did you cure the glue before you cleaned around the sides and then how long did you do the 2nd cure for? I'm just trying to understand what went wrong
[Samsung Galaxy S8 Accessories] ddorsett445:
I meant heat. And I cured the glue 3 times and didn't put a case on for 24 hours.
[Samsung Galaxy S8 Accessories] Werthe:
1st cure top 20s bottom 20s

2nd cure top 10s bottom 10s

I shure would like to know what went wrong to avoid it next time.

Ps. Mobilefun.co.uk will send me another protector after all so all good for now.
[Samsung Galaxy S8 Accessories] subyfan:
Wipe very thoroughly with medium pressure after first cure. After second cure, wipe extremely carefully, because if you happen to grab any of the adhesive from under the screen, it will ball up, pull out from under the glass and take the surrounding adhesive with it. I bet that's what happened.
[Samsung Galaxy S8 Accessories] Werthe:
I appreciate your help but that was not the case here. You should be able to see it from the pictures too. I red many cases and saw many pictures about users pulling adhesive from under the protector with alcohol pads so I was careful not to do it myself. In those cases you can clearly see that the adhesive is missing from the outer edge of the protector and not deeper from the curve.

Actually the adhesive is still on the protector since it stayed on the protector when I took it off. I tried to see if I can spot anything weird in the place that had that thin line of airbubbles, but the adhesive looked smooth there. Nothing that I could see.
[Samsung Galaxy S8 Accessories] wingzfan:
I tried one of these on my first S8 and at first it was the best screen protector I had ever used. Fast forward 3 days later and things went to crap. I went to my kids softball tournament where it reached mid 80's by early afternoon. I actually watched bubbles appear the longer I was outside. They started on the edges and then started in the middle of the screen. When I got home I tried to re-cure the screen with the UV light and it had absolutely no effect. I left the glass on for 2 more days to see if they'd go away and they never did so sent it back to amazon for a refund.

imo, its a great idea but heat obviously liquidizes the glue and creates problems.
[Samsung Galaxy S8 Accessories] Werthe:
Now I'm getting pretty shure it was the Samsung wireless charger that created enough heat and problems during the first nigt. That explains why I did not see any airbubbles before the morning.
[Samsung Galaxy S8 Accessories] subyfan:
I live in the Southeast and have this phone outside in temperatures in the upper 80s to lower 90s and have not seen even a hint of what you are referring to. Very strange. Sounds like moisture under the screen expanding.
[Samsung Galaxy S8 Accessories] Assassindeity:
Anyone know if this screen protector works with rhinoshield?
[Samsung Galaxy S8 Accessories] Oli2k:
At least you're getting sent another :) guessing you didn't tell Mobilefun you think the heat caused the issue?
[Samsung Galaxy S8 Accessories] Werthe:
I did sent them a message and this is part of the message:

"I did hovewer use the samsung wireless during the night wich produces some heat. There are several cases that users report forming of air pubbles while the adhesive cures.*"

After that they replied and stated:

"Thanks for the comprehensive feedback provided. I have forwarded it to my colleagues in the product department. I am sure it will prove very useful. I will send you out a new screen protector."

Now I got e-mail:

"Sorry to backtrack but, new info has come to my attention from my colleagues who monitor social media and in particular the technical forums such as XDA where it appears that you have acknowledged that the heat(generated by the use of the wireless charging pad during the night which will heat up the phone) created the problem. Unfortunately, under the circumstances, I won't be able to ship out a replacement for you."

New info? Really? I wrote it to them myself! And where does it say that you can not use the official Samsung wireless charger after 3h (look the xda message that I wrote) has passed from the installation? This is getting ridiculous.
[Samsung Galaxy S8 Accessories] ddorsett445:
Sounds like they are basically admitting that the glue is heat sensitive?
[Samsung Galaxy S8 Accessories] Werthe:
It really does seem like that. And now they (mobilefun) are basicly punishing me for trying to find out what is causing those air bubbles even though they were the firs one that I told about Samsung wireless charger and heat possibility BEFORE they offered a replacement protector and BEFORE couple of you guys told about your suspicion about the heat wich made me lean more towards the Samsung official wireless charger causing the problem (heat).

ps. Hello to all mobilefun colleagues here. You guys are really helping (sarcasm) the community to avoid these problems.
[Samsung Galaxy S8 Accessories] Skyrocket2Paradise:
I hope they're still watching this thread.. I know I certainly won't be ordering from or recommending mobilefun.
[Samsung Galaxy S8 Accessories] nathdogg:
Yes very poor customer service. I too will avoid them if they choose not to stand by their products.
[Samsung Galaxy S8 Accessories] Werthe:
Anyone else thinks that I'm getting treated unfairly by mobilefun or is this fair in your opinion?

Pro Tip for you mobilefun guys. This is how a responsible Company (Amazon.com) is handling this kind of stuff (S8+ Whitestone Dome Glass)

"Item Under Review

This item is currently unavailable because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here. (Thanks for the tip!)

We're working to fix the problem as quickly as possible."

1) They are giving the money back for the unsatisfied customers (or replacement)

2) They are thanking the customers for brining these problems out

3) They are constantly not accusing the customers

4) They will stop selling the product if there is something wrong

5) They are working to fix problems so that the customers would not have to (after being accused)

This is not a paid adverticement. I would have bought the protector from them, but unfortunately they were not shipping to EU.
[Samsung Galaxy S8 Accessories] Oli2k:
I don't think it is Mobilefuns fault, they just sell the product and from what I can see it wasn't there fault the installation didn't go right, BUT they shouldn't agree to replace it and then go back on what they have said. That is the issue for me, i'm sure from what I've read before it will be resolved.
[Samsung Galaxy S8 Accessories] Werthe:
And now they (mobilefun) called me and said that there has been some miscommunication (what ever it was?) and they will send me a replacement after all. At this point I'm honestly speechless. Don't really know if I'm speechless in a good or bad way about all this.
[Samsung Galaxy S8 Accessories] Oli2k:
Doesn't sound ideal but hopefully you'll be happy in the end. After trying quite a few glass screen protectors for the S6 Edge / S7 Edge I can say this one is well worth the money. I wasn't going to bother using a protector on my S8 but this one really is a good product and worth the money.
[Samsung Galaxy S8 Accessories] subyfan:
I agree with this sentiment, wholeheartedly. If you are diligent with the installation (and maybe a little lucky), this is by far the best TGSP on the market. If a better one comes along, I'll be the first to jump, but right now this is the only viable option, in my opinion.
[Samsung Galaxy S8 Accessories] chrisjwild:
So basically mobilefun are admitting that you can't use a wireless charger once this screen is fitted.

We should all bombarded them with messages asking this. I was looking at buying one but if heat is a problem I definatly won't be.
[Samsung Galaxy S8 Accessories] subyfan:
This is a crock of crap. I used my Wireless charger the night I put mine on and every single night since then. No issues, and looks as perfect as the day it went on. This rumor is false.

Here is mine after 40 days of wireless charger useage.

WD + Neo Hybrid @ 40 days https://imgur.com/gallery/lKHP9
[Samsung Galaxy S8 Accessories] chrisjwild:
So in your opinion mobilefun should be replacing it as it is a glue defect. If they are using the wireless charger as any excuse to not replace it. It's not good on their part.
[Samsung Galaxy S8 Accessories] subyfan:
My personal opinion is that they're likely correct about it being an installation issue, as many people here as well as myself can confirm that a solid install is possible, but your issue was most definitely not CAUSED by the heat during wireless charging. Now if there was moisture on your screen/Whitestone during the install then the heat could possibly cause it to expand and create bubbles, but thats still related to a no good install.
[Samsung Galaxy S8 Accessories] ChazyChaz:
anyone know if its compatible with ringkle slim case?
[Samsung Galaxy S8 Accessories] subyfan:
Should be. I use the Neo Hybrid and the ringke is a much smaller profile than it.
[Samsung Galaxy S8 Accessories] davidcsv:
The following is based on my observations while installing the Whitestone Dome Glass tgsp on my S8+...

When tilting the tray, which holds the phone in place, I noticed that the blob of glue (after releasing on the screen) could easily 'move' around on the screen, almost like a big water droplet; so if not careful, you could make it slide right off the screen. Being curious me, I just wanted to test it and see. When the screen protector was dropped on the screen with the glue in the middle, it spread rapidly to all sides; this made me believe that the glue used by Whitestone is of low viscosity.

If you take a look at the test in this video, you can see what the differences are between the TP-1000, TP-2500 and TP-2500F variants When the guy in the video dropped the glass on the TP-1000 sheet, it seemed like it did not spread as fast as the glue which came with the Whitestone set. Now, after researching somewhat more, I have read that the TP-nnnn naming indicates the viscosity of the adhesive, where nnnn represents the cPs (or mPa) value. I have also come accross many manufacturers of UV curable adhesives (glues) for all kinds of applications (including optics and glass) and that's when I noticed there are also many variations in their viscosity.

With no scientifically based research, I am guessing that the Whitestone adhesive's viscosity could be between 200 and 400 mPa. As for its stickyness (adhesiveness), it could probably be less than the LOCA as well (another guess). I remember seeing a Whitestone video where they pulled a screen protector off a phone and hardly or no residue was left on the screen.
[Samsung Galaxy S8 Accessories] natouche:
Hello.

Are there any risks of damaging the electronic components of the phone if they are exposed to UV radiation?

Is there a possibility to put the glass without using this UV device?
[Samsung Galaxy S8 Accessories] davidcsv:
Nope, and even IF it could (which it does not), the UV intensity is quite low and only the screen is exposed to it.

You have to cure the adhesive with the UV light, otherwise the screen protector will just slide right off the phone :) Actually, it is also possible to cure it in direct sunlight, but that will take much longer.
[Samsung Galaxy S8 Accessories] natouche:
Thank you.

And what about the dust if it falls between the glass and the phone when laying, is it noticeable? Can it be removed?
[Samsung Galaxy S8 Accessories] davidcsv:
Just watch any of the installation demonstration videos on youtube to get an idea of what's involved with the installation. You are supposed to clean the screen thoroughly and remove dust particles with the included wet wipes and stickers before applying the adhesive and dropping the screen protector on the display. There's only so much you can salvage before curing if there are bubbles and/or dust particles after the adhesive spreads. From this point on (especially after curing), your options are not many... basically get a new one and start over.

My experience is that, if well prepared, it isn't difficult to apply the screen protector. Mine turned out perfect with no bubbles or any dust particles under the screen protector.