[Moto Z Guides, News, & Discussion] dionifrancis35:
Hi Manish -

Hope you can help me with this one. I am unable to get into fastboot mode even after trying blank flash approach. Here is the error logs that I get. I do see the Qualcomm HS-USB QDLoader 9008 (COM04) in device manager but it appears under Ports (COM&LPT).

**** Log buffer [000001] 2018-04-13_11:06:48 ****

[ 0.000] Opening device: \\.\COM4

[ 0.000] Detecting device

[ 0.016] ...cpu.id = 2375 (0x947)

[ 0.016] ...cpu.sn = 1100009489 (0x4190d011)

[ 0.016] Opening singleimage

[ 0.109] Loading package

[ 0.125] ...filename = singleimage.pkg.xml

[ 0.125] Loading programmer

[ 0.125] ...filename = programmer.elf

[ 0.125] Sending programmer

[ 0.219] Handling things over to programmer

[ 0.219] Identifying storage type

[ 0.219] Waiting for firehose to get ready

[ 3.242] WriteFile() failed, GetLastError()=0

[ 48.124] ReadFile() failed, GetLastError()=0

[ 61.672] Could not determine storage type. Assuming eMMC...

[ 61.672] Identifying CPU version

[ 61.675] Waiting for firehose to get ready

[121.814] Waiting for firehose to get ready

[181.970] ...MSM8996 unknown

[181.971] Determining target secure state

[181.977] Waiting for firehose to get ready

[190.104] ReadFile() failed, GetLastError()=0

[190.111] ReadFile() failed, GetLastError()=0

[242.488] ...secure = no

[242.606] Initializing storage

[242.612] Waiting for firehose to get ready

[302.763] Configuring device...

[302.770] Waiting for firehose to get ready

[362.979] Waiting for firehose to get ready

[423.118] Waiting for firehose to get ready

[483.252] Waiting for firehose to get ready

[543.394] Initializing storage

[543.402] Waiting for firehose to get ready

[603.568] Configuring device...

[603.572] Waiting for firehose to get ready

[663.731] Waiting for firehose to get ready

[723.922] Waiting for firehose to get ready

[784.131] Waiting for firehose to get ready

[844.310] Waiting for firehose to get ready

[904.494] Configuring device...

[904.497] Waiting for firehose to get ready

[964.660] Waiting for firehose to get ready

[1024.782] Waiting for firehose to get ready

[1084.953] Waiting for firehose to get ready

[1145.150] ERROR: do_package()->do_recipe()->do_configure()->buffer_read()->device_read()->IO error

[1145.150] Check qboot_log.txt for more details

[1145.152] Total time: 1145.152s

[1145.154] There were some hiccups in backup and restore.

[1145.155] Please save the following files and see a Bootloader member.

[1145.156] 1) ./qboot_log.txt

[1145.157] 2) ./backup_0x4190D011_2018-04-13_111050.img

[1145.158]

[1145.159]

[1145.159] qboot version 3.40

[1145.159]

[1145.159] DEVICE {

[1145.159] name = "\\.\COM4",

[1145.159] flags = "0x64",

[1145.159] addr = "0x61FE5C",

[1145.159] sahara.current_mode = "0",

[1145.159] api.buffer = "0x3327020",

[1145.159] cpu.serial = "1100009489",

[1145.159] cpu.id = "2375",

[1145.159] cpu.sv_sbl = "0",

[1145.159] cpu.name = "MSM8996",

[1145.159] sahara.programmer = "programmer.elf",

[1145.159] module.firehose = "0x2E71A48",

[1145.159] storage.type = "eMMC",

[1145.159] cpu.ver = "0",

[1145.159] cpu.vername = "unknown",

[1145.160] api.bnr = "0x2E7EA70",

[1145.160] }

[1145.160]

[1145.160]

[1145.160] Backup & Restore {

[1145.160] num_entries = 26,

[1145.160] restoring = "false",

[1145.160] restore_error = "not started",

[1145.160] entries[00] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="cid"},

[1145.160] entries[01] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="frp"},

[1145.160] entries[02] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="fsc"},

[1145.160] entries[03] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="fsg"},

[1145.160] entries[04] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="hw"},

[1145.160] entries[05] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="misc"},

[1145.160] entries[06] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="modemst1"},

[1145.160] entries[07] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="modemst2"},

[1145.160] entries[08] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="persist"},

[1145.160] entries[09] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="sp"},

[1145.160] entries[10] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="utags"},

[1145.160] entries[11] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="aboot"},

[1145.160] entries[12] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="cdt"},

[1145.160] entries[13] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="cmnlib"},

[1145.160] entries[14] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="cmnlib64"},

[1145.160] entries[15] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="devcfg"},

[1145.160] entries[16] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="devinfo"},

[1145.160] entries[17] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="dhob"},

[1145.160] entries[18] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="hob"},

[1145.160] entries[19] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="hyp"},

[1145.160] entries[20] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="keymaster"},

[1145.160] entries[21] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="pmic"},

[1145.160] entries[22] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="prov"},

[1145.160] entries[23] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="rpm"},

[1145.160] entries[24] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="tz"},

[1145.160] entries[25] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="xbl"},

[1145.160] simg = {

[1145.160] filename = "backup_0x4190D011_2018-04-13_111050.img",

[1145.160] entries[00] = { size = 478904, name = "programmer.elf" },

[1145.160] }

[1145.160] }

[1145.160]