yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S8+ Questions & Answers] fuzzybomb:
No movement

Disappointed. Ordered S8+ 3/29/17 at 11:08pm c.s.t. Moved from 'Processing' to 'Preparing' yesterday afternoon, but nothing else. Even received an email from Best Buy yesterday evening with the Device Contract Agreement attached.

One of the best reasons to keep threads like this is it gives people an idea of how various sellers behave during launches. While it's relevant to us here and now, searching can also tell others how a certain seller behaved at the last launch of a product. Seeing others get their phones first leads you to believe some companies handle this better than others.
[Samsung Galaxy S8+ Questions & Answers] paulgl2601:
Mine is still processing. Card never got charged . Will see .I'm out of town till Friday anyway but best buy lost a customer if it's not here when I get home
[Samsung Galaxy S8+ Questions & Answers] dumpyloser:
I didn't think they would relese it early if it was in store like that. Very interesting. Where do you live? Anyone else had such luck?
[Samsung Galaxy S8+ Questions & Answers] xgman:
I called and asked why processing now said by 4/24 and they said not to worry and gave me an internal UPS tracking #. So probably shipped later today and arrive tomorrow. Worst case Friday.
[Samsung Galaxy S8+ Questions & Answers] bluelt1ss:
I just got an email stating it is out for delivery and arrives today! I'm sitting at home waiting on it to show up!
[Samsung Galaxy S8+ Questions & Answers] dumpyloser:
lucky!
[Samsung Galaxy S8+ Questions & Answers] Wacky2bakky:
They just charged my card for both s8 plus but still says processing. Wonder if the stores have them yet?
[Samsung Galaxy S8+ Questions & Answers] Vaughn657:
S8+ was just delivered. WooHoo
[Samsung Galaxy S8+ Questions & Answers] natefish:
Evansville, IN
[Samsung Galaxy S8+ Questions & Answers] fuzzybomb:
Questions

What carrier? What's the memory size? Thanks.
[Samsung Galaxy S8+ Questions & Answers] Vaughn657:
Carrier is AT&T. 64GB
[Samsung Galaxy S8+ Questions & Answers] mastaofdacat:
Called Best buy store where mine is shipping to .I was told they have the phones but they scan them there . They already got some in today and emailing people to come get them by order of time placing the order .Mine was done April 6 and still says processing .
[Samsung Galaxy S8+ Questions & Answers] dumpyloser:
Interesting. I'm getting this when I try to view my order online:

Order information is currently unavailable. Please try again later.

I may call after work and beg them to let me come today lol

Edit: Checked my CC account and I was charged for Taxes so maybe, just maybe I'll get lucky.
[Samsung Galaxy S8+ Questions & Answers] cpufrost:
Mine now says shipped. Order status when clicked throws an error. Must be everyone refreshing the pages!

I knew ahead of time this was the case because after lunch there were a few messages on my phone from UPS.

They alert me whenever packages are expected requiring a signature on delivery. It shows BBY. Ground delivery, scheduled for tomorrow by 2000.

Oh and for those discussing overnight shipping what happens even if you pay for overnight shipping vendors often will ship ground because the warehouse is within the 1 business day zone of your ZIP. Sleazy, I know but overnight is overnight, right? Only if you need it super early do you need to upgrade.

So the phone will be here tomorrow by 8pm and I got a cheap case (Insignia TPU thin like Diztronic but more expensive and not as good LOL). coming by Friday. I ordered one for store pickup yesterday and it's waiting so I may just grab it tomorrow and refuse delivery on the other one Friday. Not playing the "no case game" as it seems case inventory gets wiped like the battery section at the hardware store the day before a hurricane is expected.
[Samsung Galaxy S8+ Questions & Answers] natefish:
My Best Buy order switched from processing to preparing, but it also changed the excited date from 21st to the 26th. What? Hoping to get an email soon that says otherwise. I have the UPS My Choice notifications, too.
[Samsung Galaxy S8+ Questions & Answers] dumpyloser:
Mine still shows processing but says "Available Today" Beside the order status. anyone have this?

FYI I ordered online for in-store pickup. ( I REALLY don't know why I did this)
[Samsung Galaxy S8+ Questions & Answers] jroyalty7:
I spoke to my local bestbuy store, where I preordered and will be picking up. I was told there no way they'll be releasing them early and that stores that do so are being fined by Samsung. I was told they have planned for Friday release with adequate staffing and could not provide proper customer service in the store if released earlier. So at least in my area we'll be waiting till Friday I guess. *shrugs* least I saved a $100.
[Samsung Galaxy S8+ Questions & Answers] fcb1:
Same boat, at least we saved 100$.
[Samsung Galaxy S8+ Questions & Answers] dumpyloser:
Thanks for the update. Where are you located?
[Samsung Galaxy S8+ Questions & Answers] jroyalty7:
Buffalo NY
[Samsung Galaxy S8+ Questions & Answers] btaber09:
Phone Being Delivered Tomorrow

Finally got my shipping notification just a few minutes ago.

I'm on ATT. Ordered the black S8+

It's shipping from the local Best Buy store via UPS Ground and will be delivered tomorrow.

Looks like they are coming through afterall. :)

Since it seems to be shipping from local stores this is probably why delivery times are widely variable.
[Samsung Galaxy S8+ Questions & Answers] fuzzybomb:
S8+, black, 64gb, Verizon, ordered 3/29 when orders opened - just received shipment notification - due for delivery tomorrow in Kansas City. Pleased. Now I'll be able to think about something else.
[Samsung Galaxy S8+ Questions & Answers] gotsaved289:
I ordered the S8+ April 3 and although earlier I had a status change from saying I'd have it tomorrow to switching to saying it'd arrive on the 25th. That has now just been updated to saying that it's shipping out today, I'm assuming 1 day shipping so I'll have it tomorrow, we shall see.
[Samsung Galaxy S8+ Questions & Answers] FluxionFluff:
Checked today and still no change. Still says "Order Processing."
[Samsung Galaxy S8+ Questions & Answers] masbirdies:
Finally, some movement

Mine finally moved to preparing with a get it by 04/26. Hoping i get the follow up email that ill have it tomorrow.
[Samsung Galaxy S8+ Questions & Answers] Wacky2bakky:
Same here. Mine says available today but still says processing. Called the best buy I'm picking it up from and said they have them but can't release them til Friday. Sucksssssss
[Samsung Galaxy S8+ Questions & Answers] bluelt1ss:
Mine finally arrived, UPS always likes to keep me waiting lol getting everything set up now!
[Samsung Galaxy S8+ Questions & Answers] pizzlewizzle:
At least you know you're getting it. Mine still doesn't show up on my account, if I search the order number it says order received and processing, and has no scheduled pickup date!. This is BS
[Samsung Galaxy S8+ Questions & Answers] aroy97:
Just preordered my s8+ for store pickup, says it's available today and in processing. Pickup date is set for this Friday 4/21. Hopefully they don't extend it
[Samsung Galaxy S8+ Questions & Answers] mastaofdacat:
I'd be pissed if I don't get it Friday. Took time from my work off just to go pick it up. I can fly down to my local att and pick it up Friday. Best buy better not screw me. Mine still says processing
[Samsung Galaxy S8+ Questions & Answers] natefish:
Well it changed to delivery tomorrow earlier this evening. Unfortunately, it says signature required and I most likely won't be home when it's delivered.

SOLUTION: If you are a UPS My Choice member (free), you can set your deliveries to go to your nearest UPS store. If you need help with this, pm me. So, now I can just stop by the store that's on my way home tomorrow.
[Samsung Galaxy S8+ Questions & Answers] aroy97:
Just a heads up that the status changed for me
[Samsung Galaxy S8+ Questions & Answers] Wacky2bakky:
Changed for me, now says preparing instead of processing
[Samsung Galaxy S8+ Questions & Answers] unxguyjr:
Was concerned so I called best buy..was still in preparing state...said it was planned to ship by end of day...later in the day, it went to processing and date changed from arrive by 4/21 to 4/26, was going to get upset if that was true, but then I got an email later saying it shipped and will be here today 4/20...now just have to keep looking out the window waiting and waiting some more..hope everyone else gets theirs too
[Samsung Galaxy S8+ Questions & Answers] FluxionFluff:
Just checked my order on Best Buy's site and it says "Ready to Pick Up." Think that means I can pick it up, so I'm excited!! :D Only reason I'm just slightly uncertain is because when I checked my e-mail, says I can pick it up tomorrow... Soooo a lil confused there.
[Samsung Galaxy S8+ Questions & Answers] Wacky2bakky:
Yeah says mine are ready for pickup today too but called the best buy and they said I can't pickup til tomorrow. Bull**** lol
[Samsung Galaxy S8+ Questions & Answers] ACR_Manny:
I pre-ordered trough bestbuy website. Chose the ship it to home option so that I don't have to go to my local bestbuy and wait in line or wait a few days after release. Phone is currently out for delivery in my area so I'll be recieving it anytime now. Love it. No having to wait in line or go to store for pick up.
[Samsung Galaxy S8+ Questions & Answers] Wacky2bakky:
I have a question for anyone that's pre ordered before through best buy for in store pickup. I'm going to go there first thing tomorrow morning when they open. I don't want the phones activated right away and don't want to sit there for hours because last time I upgraded through best buy, I sat there for 2 hours while they had trouble getting it activated on my line. Will they be able to let me get them without having to take them out of the box and activate them and everything? I want to do it all on my own later.
[Samsung Galaxy S8+ Questions & Answers] Mr Ian B:
Got email ready for pick up but, pick up date is tomorrow 042117. Ugh BB.

Ian B
[Samsung Galaxy S8+ Questions & Answers] LightningGA:
Same here.
[Samsung Galaxy S8+ Questions & Answers] mastaofdacat:
Called Best buy , said same thing "it's here but you can't pick it up until tomorrow "
[Samsung Galaxy S8+ Questions & Answers] masbirdies:
Im still in PREPARING mode. They hit my credit card yesterday for the tax. UPS truck just stopped next door, so it looks like no phone for me today
[Samsung Galaxy S8+ Questions & Answers] natefish:
That is how I got my S7E two days early last year. I just went in and played dumb: "It said my order is ready to pick up, so..."
[Samsung Galaxy S8+ Questions & Answers] Wacky2bakky:
So you just went in and they gave it to u 2 days early? Store pickup area or mobile area?
[Samsung Galaxy S8+ Questions & Answers] Wacky2bakky:
This is what mine says on best buy.com. Wish I could just go and get them lol
[Samsung Galaxy S8+ Questions & Answers] FluxionFluff:
That's what I was wondering too... :eek: I mean, I live close enough, so it's not a huge deal for me to go there and attempt to pick it up. Worst thing they can say is that I have to wait until tomorrow. No worries there.
[Samsung Galaxy S8+ Questions & Answers] Wacky2bakky:
Let me know what happens if u go
[Samsung Galaxy S8+ Questions & Answers] contentryder:
Website and phone call says it's available for pickup today. Came to the store and they say I have to wait until tomorrow. Got damn Best Buy! Fix your system! Made me drive here for nothing...smh ?
[Samsung Galaxy S8+ Questions & Answers] chshahid7624:
Ready for pick up

I pre-ordered my phone on April 1. It is ready for pick up. But I will have to wait till tomorrow due to release date being 21st.
[Samsung Galaxy S8+ Questions & Answers] cpufrost:
Got mine and I have to say I'm not impressed with how it was packaged. They just slapped the box the phone comes in a jiffy bag! At least Verizon puts it in a cardboard box with some paper. The phone is fine but the box has some rounded corners. Could've been worse if it were really mistreated I suppose.

That out of the way it arrived with about 43% charge. The black cable and charger is nice. However I just pulled the USB C cable from my Macbook Pro and plugged it into the phone and it fast charged to 100% in less than an hour. And that's with me setting up as new device and restoring apps from playstore, running package disabler pro, rooting the phone (just kidding!)... playing with the camera including shooting some 2 minute 4K videos.

Biggest gripe I have and knew I would is the finger print reader. It's in the worst place. The iris scanner is blazing fast though. Miles above the note 7.

And after using this phone for a few hours I pick up my iphone 7+ and it feels WIDE like a Nexus6 haha!

But yeah be patient, I feel sorry for those that chose store pickup. Almost. :P

EDIT:

That's MESSED UP that they're telling you it's ready for pickup and you go to the store and they tell you that you must wait until tomorrow. I'd be pissed for sure. Not like throwing otterboxes off the shelves like the lady in the tmobile store pissed, but pissed!
[Samsung Galaxy S8+ Questions & Answers] lmanlo:
Yep seems many this time around won't let you pickup until tomorrow.

Even though mine says is available on Friday, Mar 31.

Status: Ready to Pick Up

Available Fri, Mar 31.
[Samsung Galaxy S8+ Questions & Answers] happy2472:
My order is ready for pickup tomorrow in Middletown NY ... the $10 off ... does that decrease the monthly payments; OR is it a $100 gift card to use?
[Samsung Galaxy S8+ Questions & Answers] FluxionFluff:
Just went and yeah, they're not giving anyone phones today. Derp. Said that they're gonna be calling people tonight to make appointments to pickup the device tomorrow. Also, for those picking up in-store and got the coupon, you should be able to get away with scanning your phone.
[Samsung Galaxy S8+ Questions & Answers] krhodes90:
I pre-ordered mine the day it became available and it just moved to "preparing" yesterday (4/19). I chose the "Ship to Home" option and in the pre-order email it said it would be here by Friday 4/21 but now on the website for the order it says "Get it by Wed, Apr 26." I hope I get it before then, cause I pre-ordered it right away.

I got the Orchid Grey 8+ on Sprint
[Samsung Galaxy S8+ Questions & Answers] aroy97:
A representative just called me right now saying it's ready for pickup tomorrow, although it still says processing on the website.
[Samsung Galaxy S8+ Questions & Answers] masbirdies:
Well, hosed by Best Buy! My status moved to preparing yesterday and my credit card was charged for tax. Yet, I didn't receive any emails in over a day. So, I thought I'd call Best Buy to see if it had already shipped, since a lot of posts were saying their status was still showing as preparing and yet the phone showed up.

Turns out, there was an issue where the connection between Sprint and BB didn't quite complete. So, my order was sitting there in limbo. Not sure when or IF someone from BB would have contacted me. Needless to say, sir, I'm sorry but your phone won't ship today or tomorrow. Maybe not until Monday.

If I cancel, I lose the pre-order deal for the extra Samsung stuff. I'm positive I can find one here local. THe question is...do I want to miss out on the pre-order bonus or not????

Any suggestions?
[Samsung Galaxy S8+ Questions & Answers] LightningGA:
I thought the pre-order bonus was through today, April 20th. Could you preorder through Best Buy and pick it up tomorrow?
[Samsung Galaxy S8+ Questions & Answers] andrewhair:
Same here! Mine is a pick up though. Status shows preparing, but I got a text saying there was a problem with my order (I swear this happens all the time with BB). I called and apparently there was some communication issues between BB and Verizon. No idea if I'll be able to pick it up tomorrow or if it'll get fixed. Rep said a "special team" is handling these cases. I'm tempted to just jump on Verizon and order directly through them, but I liked BB $100 credit promo.
[Samsung Galaxy S8+ Questions & Answers] dtam916:
I placed 2 preorders minutes apart on the 29th. One is ready for pickup tomorrow. They other says there's a problem please call. So I call and the rep tells me it was an activation issue with att. Could take 24-48 hours to resolve.

Looks like best buy can't handle high volume activations.
[Samsung Galaxy S8+ Questions & Answers] kofpk:
same sh*t here, faking BB
[Samsung Galaxy S8+ Questions & Answers] masbirdies:
Was thinking about cancelling and slamming in another pre-order and picking up at the store. So, called BB back and got a really, REALLY good customer service person that knew phones, carriers, connections, etc. He noticed that the IMEI number that was scanned for my phone was not a correct format. He said it looked like the scan was bad and that's why there was an glitch, in that spirit wouldn't/couldn't accept it. Thus, my order was in limbo.

So, we cancelled the original order and placed a new one for store pick up tomorrow. Hope it works out!!!!

UPDATE : This was really great service from the Best But Service Desk. They helped me cancel my order, called Sprint to release the upgrade, and then allowed me to reorder for store pick up. As soon as I sent through the second order, I received a update status of Preparing/Available Today.

Pretty satisfied over all with hopes I can pick up the phone tomorrow.
[Samsung Galaxy S8+ Questions & Answers] ajd88:
Pre-ordered the 15th got a delivery date for the 25th this morning with tracking. I called best buy and asked what the deal with that was. She said I should still receive tomorrow, that there was a system wide glitch. I'm optimistic, but the UPS tracking site even says the 25th so I don't know what to believe.
[Samsung Galaxy S8+ Questions & Answers] masbirdies:
GO to the carrier and run the tracking number. That should tell you!
[Samsung Galaxy S8+ Questions & Answers] ajd88:
I did. It was the same Info best buy had... The 25th. I asked the customer service rep about it she said even though it says the same information on the UPS site it will still be arriving tomorrow. Doesn't seem like that's plausible.
[Samsung Galaxy S8+ Questions & Answers] natefish:
Yep. I picked it up at the mobile department.
[Samsung Galaxy S8+ Questions & Answers] pizzlewizzle:
My order still says processing so I called best buy and said phones were in and I could pick up my phone tomorrow... Hour later I get a call saying they don't have it and it won't be there tomorrow and don't tell me when it will be in. Order still shows processing on website :/ this is BS
[Samsung Galaxy S8+ Questions & Answers] natefish:
Well my driver didn't my phone to the UPS store before they closed, apparently, so I'll have to wait till tomorrow. Really don't think I'll preorder through Best Buy again simply because of the required signature. Some may like that extra measure of security, but my small town USA doesn't need it.
[Samsung Galaxy S8+ Questions & Answers] hinds90:
When ordering on Best Buy to pick up in the store tomorrow it says "we will notify you when it's ready for pickup". If I order right now will there be a good chance I can pickup a phone tomorrow?
[Samsung Galaxy S8+ Questions & Answers] bluetoothless:
Our local BB Sunday/weekly flyer front page promised 4/21 availability if you pre-ordered this week.
[Samsung Galaxy S8+ Questions & Answers] masbirdies:
I had to cancel a pre order placed 04/08 this evening that would have ended up being delivered 04/26 (for real, due to a best buy scanning error). I immediately placed an order at 6 pm tonight and by 7pm got an email that i could pick it up tomorrow morning.
[Samsung Galaxy S8+ Questions & Answers] chshahid7624:
If the store in question has extra units besides pre orders, you will be able to pick the phone.

I pre ordered mine on april 1, mine will be ready for pick up tomorrow.
[Samsung Galaxy S8+ Questions & Answers] parmend:
They called me today and set up a 11am appointment to get the phone on the 21st
[Samsung Galaxy S8+ Questions & Answers] dumpyloser:
Mine is ready for pickup, but I have to wait until this evening to get it.

I wish they would just scan the box and save me the trouble of "activating it for me". lol. I know what to do and there is normally a line for their mobile department at my store.

I really don't know why I chose in store pickup vs shipping, but it's too late now.
[Samsung Galaxy S8+ Questions & Answers] FluxionFluff:
Funny thing, they never called me to make an appointment, despite the guy I talked to saying that they were gonna call people yesterday to make appointments today. Honestly, I hope I don't need to make one to simply pick up the phone.

The only thing I want them to do is activate the phone. Otherwise, I wanna do all the transferring on my own. I'm busy for the latter half of the day, so I want to pick it up this morning, as that's the only time I'm free. Probably gonna pop in right when they open and see what happens.
[Samsung Galaxy S8+ Questions & Answers] mami:
Pre-ordered mine on 03.30. on eMag internet store in Romania. Picked it up (orchid grey) yesterday in showroom in my hometown!! ;) Price: 860 euros. Enjoying it ever since... and gave my old S7 Edge with VR goggles to my daughter (made her very happy!!! :))) )
[Samsung Galaxy S8+ Questions & Answers] razorseal:
I got mine through AT&T and it came in on the 19th. My wife's however we ordered through Best Buy yesterday (S8 Orchid Grey) and we're still waiting on the "come pick up your phone" email. She's very anxious. She's gonna be mad if she can't get it today LOL
[Samsung Galaxy S8+ Questions & Answers] dtam916:
Phone with activation problem still not ready for pickup. :mad:
[Samsung Galaxy S8+ Questions & Answers] LightningGA:
For those wondering....i walked into Best Buy as they opened and went directly to the online order counter. There was 1 person in line in front of me. That person was there to pick up their S8 also. They were redirected to the mobile phone counter because the did in-store preorder. I ordered online, I was rang up handed my phone and walked out. No in store set up as I prefered.
[Samsung Galaxy S8+ Questions & Answers] Wacky2bakky:
Same here. Ordered 2 s8 plus through online pre-order on March 30th. Went in to best buy this morning when they opened and picked them up from the in store pickup. No issues at all. I get to activate them on my own once I get home. Excited to check these phones out :)
[Samsung Galaxy S8+ Questions & Answers] dtam916:
Both of my preorders were also placed online. So I wonder whats this BS they are telling me regarding back-end activation with ATT. A few other members also experience similar issues with ATT and other carriers. I'm gonna raise hell in 2 hours when they open.
[Samsung Galaxy S8+ Questions & Answers] FluxionFluff:
Just picked mine up a lil while ago~ :D Super excited yoooo!! Doing all the set up at home since I didn't wanna be there forever to have them do it. Also, they actually did call me yesterday,

but it was to my house. Derp. I gave them my cell too, soooo no idea what happened. My only guess is because my dad's the main account holder. Gotta love dem family plans~ :3
[Samsung Galaxy S8+ Questions & Answers] natefish:
Finally getting mine after work today. The redirect to the UPS store worked. I had it sent there so I wouldn't have to be home to sign for it. Took an extra day, but it's better than having to wait till Monday and still have to drive to the UPS hub 30 minutes away.
[Samsung Galaxy S8+ Questions & Answers] aroy97:
So the rep called me yesterday saying my.phone is ready for pickup today. I go in and they said they don't have my device, so annoyed. Apparently one of the workers ****ed it up and ended up calling people and giving wrong information. I preordered mine on April 19th, does anyone know how long it will take to be ready for pickup?
[Samsung Galaxy S8+ Questions & Answers] natefish:
Ok, here's something I really didn't think about till now: how did we get the vr headset/remote once we have the phone? Mine didn't come shipped with it. Last year I got it when I picked up my phone, so I didn't even think about it till now.

Btw, WHAT A CLASSY DEVICE! look and feel is on a whole new level.