[Moto Z Guides, News, & Discussion] Addiction1993:
help please

help please I get this and I do not know what else to do

**** Log buffer [000001] 2018-09-07_23:03:13 ****

[ -0.000] Opening device: \\.\COM4

[ 0.016] Detecting device

[ 0.047] ...cpu.id = 2375 (0x947)

[ 0.047] ...cpu.sn = 3567941557 (0xd4aa77b5)

[ 0.047] Opening singleimage

[ 0.295] Loading package

[ 0.312] ...filename = singleimage.pkg.xml

[ 0.323] Loading programmer

[ 0.325] ...filename = programmer.elf

[ 0.325] Sending programmer

[ 0.403] Handling things over to programmer

[ 0.406] Identifying storage type

[ 0.406] Waiting for firehose to get ready

[ 36.998] ReadFile() failed, GetLastError()=0

[ 60.682] Could not determine storage type. Assuming eMMC...

[ 60.682] Identifying CPU version

[ 60.682] Waiting for firehose to get ready

[122.434] Waiting for firehose to get ready

[184.168] ...MSM8996 unknown

[184.168] Determining target secure state

[184.168] Waiting for firehose to get ready

[245.909] ...secure = no

[246.081] Initializing storage

[246.081] Waiting for firehose to get ready

[307.842] Configuring device...

[307.842] Waiting for firehose to get ready

[369.566] Waiting for firehose to get ready

[431.265] Waiting for firehose to get ready

[492.969] Waiting for firehose to get ready

[554.681] Initializing storage

[554.697] Waiting for firehose to get ready

[616.378] Configuring device...

[616.378] Waiting for firehose to get ready

[678.056] Waiting for firehose to get ready

[739.760] Waiting for firehose to get ready

[801.467] Waiting for firehose to get ready

[863.175] Waiting for firehose to get ready

[924.859] Configuring device...

[924.859] Waiting for firehose to get ready

[986.568] Waiting for firehose to get ready

[1048.257] Waiting for firehose to get ready

[1109.941] Waiting for firehose to get ready

[1171.626] ERROR: do_package()->do_recipe()->do_configure()->buffer_read()->device_read()->IO error

[1171.626] Check qboot_log.txt for more details

[1171.626] Total time: 1171.626s

[1171.626] There were some hiccups in backup and restore.

[1171.626] Please save the following files and see a Bootloader member.

[1171.626] 1) ./qboot_log.txt

[1171.626] 2) ./backup_0xD4AA77B5_2018-09-07_230719.img

[1171.626]

[1171.626]

[1171.626] qboot version 3.37

[1171.626]

[1171.626] DEVICE {

[1171.626] name = "\\.\COM4",

[1171.626] flags = "0x64",

[1171.626] addr = "0x61FE5C",

[1171.626] sahara.current_mode = "0",

[1171.626] api.buffer = "0x10C9020",

[1171.626] cpu.serial = "3567941557",

[1171.626] cpu.id = "2375",

[1171.626] cpu.sv_sbl = "0",

[1171.626] cpu.name = "MSM8996",

[1171.626] sahara.programmer = "programmer.elf",

[1171.626] module.firehose = "0xD78DD8",

[1171.626] storage.type = "eMMC",

[1171.626] cpu.ver = "0",

[1171.626] cpu.vername = "unknown",

[1171.626] api.bnr = "0xC7C7B8",

[1171.626] }

[1171.626]

[1171.626]

[1171.626] Backup & Restore {

[1171.626] num_entries = 26,

[1171.626] restoring = "false",

[1171.626] restore_error = "not started",

[1171.626] entries[00] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="cid"},

[1171.626] entries[01] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="frp"},

[1171.626] entries[02] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="fsc"},

[1171.626] entries[03] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="fsg"},

[1171.626] entries[04] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="hw"},

[1171.626] entries[05] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="misc"},

[1171.626] entries[06] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="modemst1"},

[1171.626] entries[07] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="modemst2"},

[1171.626] entries[08] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="persist"},

[1171.626] entries[09] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="sp"},

[1171.626] entries[10] = { skipped = 0, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="utags"},

[1171.626] entries[11] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="aboot"},

[1171.626] entries[12] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="cdt"},

[1171.626] entries[13] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="cmnlib"},

[1171.626] entries[14] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="cmnlib64"},

[1171.626] entries[15] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="devcfg"},

[1171.626] entries[16] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="devinfo"},

[1171.626] entries[17] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="dhob"},

[1171.626] entries[18] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="hob"},

[1171.626] entries[19] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="hyp"},

[1171.626] entries[20] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="keymaster"},

[1171.626] entries[21] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="pmic"},

[1171.626] entries[22] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="prov"},

[1171.626] entries[23] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="rpm"},

[1171.626] entries[24] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="tz"},

[1171.626] entries[25] = { skipped = 1, backup_tried = 0, backup_failed = 0, restore_tried = 0, restore_failed = 0, name ="xbl"},

[1171.626] simg = {

[1171.626] filename = "backup_0xD4AA77B5_2018-09-07_230719.img",

[1171.626] entries[00] = { size = 457172, name = "programmer.elf" },