yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S8 Guides, News, & Discussion] just_parker:
According to some people who checked Fedex Delivery Manager, the phones are being shipped with an eta of 4/20.

It sounds like Sammy / Brightpoint NA (shipper) are sending the phones out but are slow to send out confirmation emails / update their site.

Hang in their folks, the phones will be here!

Source: https://www.reddit.com/r/GalaxyS8/comments/663oul/finally_shipped_us_samsungcom/
[Samsung Galaxy S8 Guides, News, & Discussion] jpinks:
Fed ex has no packages heading to me or UPS for that matter.
[Samsung Galaxy S8 Guides, News, & Discussion] julianbl:
02/04 on samsung.com an S8 AT&T... still nothing on email, fedex o anything...
[Samsung Galaxy S8 Guides, News, & Discussion] esotericlife:
Ordered S8 plus (Verizon) on 3/30 directly from samsung.com and nothing as well :(
[Samsung Galaxy S8 Guides, News, & Discussion] Persianhawkes:
Should be coming from FedEx. When I checked tracking it takes me to FedEx.
[Samsung Galaxy S8 Guides, News, & Discussion] taker888:
OK, just update:

I just received my samsung confirmation shipment email.

Includes the Gear VR too. My order status on samsung's website said that was backordered but ok what ever! BTW I ordered the T-Mobile varient. Maybe it has to do with the carrier shipments.
[Samsung Galaxy S8 Guides, News, & Discussion] jpinks:
What was your order date, just trying to see the method in the shipping madness
[Samsung Galaxy S8 Guides, News, & Discussion] Persianhawkes:
Its at the top of the page lol. It was on 4/11.
[Samsung Galaxy S8 Guides, News, & Discussion] elsupermang:
Looks like only tmobile orders are being fulfilled on time so far.
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
I got the notification from FedEx, Samsung's website doesn't say anything but FedEx does show that THEY have the package so I'm not worked about what Samsung says at this point.

But I still haven't been charged by Samsung, chose to pay full price when I preordered.
[Samsung Galaxy S8 Guides, News, & Discussion] Viper87227:
Nothing yet on FedEx or Samsung for me. Ordered a T-Mo on the 14th. I'm hoping mine leaves today. If it does, both FedEx and UPS get packages to me overnight from Plainfield, regardless of shipping speed. But it does make me order, from the people who do have shipping it doesn't seem to be in order of when they were purchased, perhaps they are prioritizing those who require two days for delivery? I guess I'll find out tomorrow...
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
When you look at the order date/carrier/ship date.. there is no method to the madness. It is all over the place. Basically, we just have to sit tight and wait. By God if I don't receive it on the 20th I'll be flipping MAD!:mad::mad::mad:
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
I ordered on the 10th. Not sure if it really matters or not to be honest.
[Samsung Galaxy S8 Guides, News, & Discussion] steslatt:
Anyone from the UK had theirs ship or processed yet?
[Samsung Galaxy S8 Guides, News, & Discussion] Viper87227:
Dunno. I'm not worried. I've been watching both here and Reddit. Phones are moving. They promised delivery by 4/20 and right now signs are pointing to that happening. Just gotta be patient.
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
Neither am I, I have the tracking number from FedEx and it's moving so I'm satisfied.
[Samsung Galaxy S8 Guides, News, & Discussion] jyabs7:
i'm surprised, ordered my phone through Verizon the night it went on preorder, and it's going to be delivered tomorrow (4/19)
[Samsung Galaxy S8 Guides, News, & Discussion] JoshuaFCB:
FedEx app tells me that it's been picked up In Indianapolis. I'm sure most of our phone will be at our doorsteps on time
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
7pm still no email...still holding out a little hope

funny i received the hideous amplifier thing today
[Samsung Galaxy S8 Guides, News, & Discussion] tengtengvn:
I ordered on the 30th as well. Nothing yet. t-mobile.
[Samsung Galaxy S8 Guides, News, & Discussion] eaglerazor123:
Can you call them before 9pm and let us know if there is any new information. :D
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
lol...i dont believe in calling because i will most likely get a different answer everytime so i dont believe anything they tell me anyway
[Samsung Galaxy S8 Guides, News, & Discussion] eaglerazor123:
I understand..:p
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
Do you have a FedEx account and have FedEx delivery manager set up? Samsung hasn't sent an email, charged me, or updated my order status but FedEx notified me that they have a package for me set to deliver on Thursday. And it's in their hands, not just a label was created. I'd say give that a try and let us know.
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
unfortunately i sent it to a business address cause im not home during the day...i cant check
[Samsung Galaxy S8 Guides, News, & Discussion] darkangeldc5:
I wonder if it is related to whether you get the $99 bundle? https://www.youtube.com/watch?v=2P3HRIWXLs0 ship as 1 box and is amazing.
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
Try this:

Go to FedEx tracking and choose tracking by reference number.

Your reference number is your Samsung order number followed by a "-01" for example one could be "12345678901-01"

Choose destination country, mine's obviously US

And now choose the destination zip code

The ship date should be today's date if ordered from Samsung.com

Now hit track and you should see a package. You can get that tracking number and save it and use your FedEx account to give you notifications.

Hope this helps and should work for everyone as long as you ordered directly from Samsung.

*Edit*

For those who have the FedEx app installed, I had to open the FedEx website in incognito mode in chrome on my phone to prevent the app from opening when trying to track by reference so if you have difficulties give that a try. This cannot be done through the app until you have your tracking number.
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
I was really hoping that worked...

Not found

This tracking number cannot be found, please check the number or contact the sender.

I feel like that made it even worse, now i know there is no package
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
I know it worked for myself, I tried it before posting that, you just have to make sure you have the right Samsung order number with the "-01" after it or it's just a little delayed seeing as how there were probably thousands of orders in the US alone. You can possibly try yesterday's date or tomorrow you can try today's in case it ships later tonight and tomorrow's date in the event nothing shows up for today's date tomorrow (confusing but I hope you understand, lol).
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
already ahead of you. I tried the past 2 days, still nothing
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
I didn't have any luck with reference number either.
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
Are you both putting the zip in the destination postal code? Reason I asked is because I accidentally used the account number area and it didn't work for obvious reasons and you must put that info in the destination postal code. Make sure you also choose the destination country, That's a must.
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
yep..no dice..i appreciate the help though
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
Hopefully you'll have something soon
[Samsung Galaxy S8 Guides, News, & Discussion] mkalbarc:
Just received my shipment notice from FedEx delivery manager. Currently in transit with delivery day Thursday. Nothing from Samsung yet regarding shipping. Ordered 330. Paid in full for att, color black, s8+. They're going out tonight people, just stay calm.
[Samsung Galaxy S8 Guides, News, & Discussion] Varekai:
As of 8:30 at night mine still just says Preorder
[Samsung Galaxy S8 Guides, News, & Discussion] jpinks:
Nothing here either, leave for vacation saturday would love to have the phone :(
[Samsung Galaxy S8 Guides, News, & Discussion] GCbard:
No luck with reference number...
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Yep, I've used it before just not working this time or yet.
[Samsung Galaxy S8 Guides, News, & Discussion] isopure:
THANK YOU! That worked for me! Had to register just to tell you that. Order picked up at 5pm, on time for a Thurs 4/20 delivery by 4:30pm. I couldn't used the stupid Fed Ex Mananger because I'm having it shipped to my OFFICE!

5:01 pm	Arrived at FedEx location	INDIANAPOLIS, IN

4:57 pm	Picked up	INDIANAPOLIS, IN

4:57 pm	Left FedEx origin facility	INDIANAPOLIS, IN

4:10 pm	Shipment information sent to FedEx
[Samsung Galaxy S8 Guides, News, & Discussion] cfcryme:
I asked samsung and the headset in the immersive $99 package should be the AKG Y50BT. That headset in the video looks not like it.

Plus, there is no shipment confirm email for me yet. I order mid night black on 9th :eek:
[Samsung Galaxy S8 Guides, News, & Discussion] Bxrider117:
I sure hope mine ships tonight for 4/20 aka puff puff pass day. I just sold my Pixel on Swappa.com. I'm going to have to ship my phone on Thursday.
[Samsung Galaxy S8 Guides, News, & Discussion] dansan382:
contacted samsungs online chat, twice. both times completely useless. They just keep saying it will ship on or before 4/21 even though I mentioned the website said it would be delivered on 4/20.

I'm not sure how far back in the queue I am as i did my pre-order on Monday morning before the official cut off date for 4/20 shipping. When i go to the website and click my orders it just says "CONFIRMED" next to each of the products. Hopefully it moves tomorrow, as that would fall in line with 2 day shipping. My case, screen protector and SD card will be here tomorrow.
[Samsung Galaxy S8 Guides, News, & Discussion] jpinks:
Well 45 minutes on hold with Samsuck, no shipping numbers could be obtained but it will be there on the 20th!!!! Shall we place bets?
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
The fedex reference number trick didn't work for me.

Preordered on 04/04.

Samsung online says "Preordered".

What a cluster! It's a shame that Samsung has a third party company doing its work in the US and obviously these guys are not keen about logistics and efficiency.

Oh well
[Samsung Galaxy S8 Guides, News, & Discussion] isopure:
Mine didn't even display Confirmed. Still shows Pre-Order for both the phone & free VR. Status of Preparing to Ship, when it has already shipped. Samsung.com site is TERRIBLE. I can't even access My Account to change the temp password they provided. Now their product presentations pages are some of the best, but somethings are terrible wrong with the site account functionality and product orders NOT synced with their distribution channels.

Contacting their chat is useless. They are instructed to feed the same spiel. They have no knowledge. It's in the hands of the distribution channel, in this case the Brightpoint warehouse in Indiana where hundreds of workers are pulling, packing, shipping all your orders.
[Samsung Galaxy S8 Guides, News, & Discussion] Stevez48:
Seriously... I am truly happy that people who ordered this or last week and have seen movement. I ordered 3/30 and still nothing... No charge, email, ref number trick didn't give me anything, and my orders page still shows preordered.. sweet..

Patience is a virtue I guess. But I am not that patient... Hahaha
[Samsung Galaxy S8 Guides, News, & Discussion] dansan382:
Yup, very useless.

What is the hierarchy of statuses from the website? Does Confirmed ranked higher than pre-order? or is Confirmed the most basic of statuses
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
Man I would hate to be in your shoes. Ordered LAST MONTH....and have to see a whole bunch of people who ordered AFTER you get all kinds of emails and even some of the stuff like speakers come by.

I feel for you bro.
[Samsung Galaxy S8 Guides, News, & Discussion] cfcryme:
Chat with samsung online supports, they do not know what the amplifier dock is. The 1 I chat with is a guy, he said that the dock come from 3rd party. Very useless.
[Samsung Galaxy S8 Guides, News, & Discussion] isopure:
But really, there's been some serious no patience paranoia this week. :silly:

---------- Post added at 02:55 AM ---------- Previous post was at 02:53 AM ----------

Some more movement!
[Samsung Galaxy S8 Guides, News, & Discussion] jpinks:
My paranoia is being gone from sat to next friday. Lol how much of a pain will that be!!
[Samsung Galaxy S8 Guides, News, & Discussion] paullu:
Same like me pre order 30th and just got amplifier speaker without got any email. Just delivered to my door today and still no email form FedEx or Samsung for phone
[Samsung Galaxy S8 Guides, News, & Discussion] darkangeldc5:
Just got notification from Fedex. It is 2 lbs though. So it could be the headphone and not the phone itself.

Edit: Based on Invoice number it is the phone itself!
[Samsung Galaxy S8 Guides, News, & Discussion] blaine07:
Still nothing here. From samsung or FedEx. Ordered Verizon variant on 9th ??*♂️
[Samsung Galaxy S8 Guides, News, & Discussion] co.ag.2005:
I think that is just the box that the review units came in. The immersive bundle has AKG over ear headphones. And I doubt they ship the VR, headphones, and phone to all us "regular joes" like that display the reviewers got. Remember, they are trying to wow and impress the phone reviewers.
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
Nothing here either. Verizon variant on 04/04
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
I had a pending charge when I first put my order in. The pending charge disappeared on my list of charges but my credit line still shows the amount being withheld.

I paid in full...I saw questions about the non-activation fee and i see the little disclaimer on my activation page...what does that mean? If you don't activate it on your carrier within 30 days you have to pay $100? thats a strange stipulation
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
It's the first time I buy directly from samsung.com. So, what should I expect? By experience, how long before actual shipping will the shipping informations be updated? Will they provide a tracking number? Once it says it has been shipped, how long does it usually take before it shows up at the door? Any informations from past experiences would be much appreciated.

This is how it looks right now and how it has been from day 1.

The shipping section looks odd, I wonder if I can trust it, or maybe they'll send me shipping informations by email...?

Also, I've tried their live chat to get more infos but it doesn't work, it's just a blank page. Tried on 3 different machines: Firefox on Linux / Firefox on Windows 7 / Firefox and Edge on Windows 10.

Link to the live chat I got off a chat session on Facebook with Samsung Canada: https://sales.liveperson.net/hc/738...85954&byherf=1&SESSIONVAR!skill=email-english
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I was told by a supervisor this morning it will be shipping Monday the 17th for Samsung.com USA orders. I must add that I DO NOT TRUST ANYTHING SAMSUNG SAYS.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
That sounds about right. I think the USA orders will ship then for delivery by 4/20.

http://www.zdnet.com/google-amp/article/samsung-to-ship-galaxy-s8-preorders-on-april-18/
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Yea I was asking her when was the absolute last date I can cancel my order and not have to deal with returning the packages.
[Samsung Galaxy S8 Guides, News, & Discussion] peachpuff:
I hope they're shipping isn't as bad as they're updates...
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
actually Samsung has been pretty good with me. it's only been with orders that are marked as backordered upfront; otherwise they ship on time
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
So, tell me. When you look at your orders informations on their website, is the shipping information accurate and in real time?

I check at least 30 times a day in hope of seeing some shipping information activity but maybe I'm wasting my time, that's why I'm asking.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
for me it's not giving me any day or time yet but I can cancel
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
I've read a few times that some people saw a CANCEL button appear. Maybe it's because I'm on the Canadian section of the website but I don't have such button. Payment status has been "PAID" since the beginning. Paid with a credit card, if that matters.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
Mine reads pending on my credit card statement but it doesn't get charged until it's shipped. The good news is my statement closing is tomorrow so I get extra long float by the time it ships.
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
Errrrrr.. Just called Samsung (Canada) and the guy told me the phones will start shipping on the 21st, so we'll receive them after they have them in stores. I told him that I've read online that some people were told shipping would start on the 17th and he said it was different for Canada and the phones would start shipping on the 21st. >:(

Not sure I trust him, he seemed clueless since I told him I had to return my Note 7 and all I had to do was to call UPS and they would pick it up and that's it. I said yeah ok, and what about my money? He said oh, well.... hmmm.... give me your email and we'll contact you.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
See my link to zdnet a few posts above. Canada should have on or before 4/21.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
FedEx Delivery Manager emailed me at noon PT.

Anyone else get a FedEx tracking notification? I'll be getting something from Samsung on Saturday and it's 1.2 pounds.

***SAMSUNG.COM PREORDER STILL SHOWS PREORDER AND I STILL HAVE THE OPTION TO CANCEL THE ORDER***

T-MOBILE Silver S8 $650 with the $99 upgrade promo
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
Let me check

EDIT: No. Samsung order page also says preorder stage with cancellation button.

---------- Post added at 06:31 PM ---------- Previous post was at 06:25 PM ----------

Based upon past experiences, I firmly believe you will see a FedEx notification either Sunday night or Monday.
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
Who should I be believing though? If the Samsung employee told me it would be shipped on the 21st...

Do you mind posting a screenshot of that page? I'm wondering if we are seeing the same thing. Mine doesn't have a cancel button. I don't even have an order #. When I called Samsung, the guy asked me for the order # and all I had was the invoice details #. He couldn't find anything with that number.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
Here it is.

Sent from my iPhone
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I'll be signing for something 1.2 pounds on Saturday from Samsung
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
Since I don't trust what the guy told me on the phone, I thought I'd email them... Good job, Samsung, good job.

Thanks. We're not seeing the same thing at all. I'm following this link to see my order details. https://shop.samsung.com/ca/login.php?id=7938

The page doesn't even have a mobile view.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
You're Canadian. That is why. Different site. [emoji3][emoji106][emoji1063]
[Samsung Galaxy S8 Guides, News, & Discussion] co.ag.2005:
nothing here either. verizon variant ordered on 3/30....
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Still nothing here. Ordered Silver TMobile S8 on 3/30. It's for my GF and she is not pleased.
[Samsung Galaxy S8 Guides, News, & Discussion] rgao007:
Ordered my Orchid Gray T-Mobile S8+ on 3/30 as soon as the pre-orders opened; it just shipped from Indianapolis today. Had to use Fedex's tracking by reference method, as Samsung didn't send me an email. My friend ordered the same T-Mobile S8+ in Orchid Gray a few hours later than me on 3/30, and his still hasn't shipped.
[Samsung Galaxy S8 Guides, News, & Discussion] paullu:
Same day same color same provider and same **** still don't know when it will delivery
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
The only positive I can take from it right now is they honored the $650 price.
[Samsung Galaxy S8 Guides, News, & Discussion] tengtengvn:
Nothing yet but I got a door tag. They shipped the free speaker dock with signature required.

Others who received the tracking number for the phone, is it signature required? This may be a problem because I won't be home to sign for it. :(
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Every single thing I've ever ordered from Samsung has been signature required. And I hate that FedEx doesn't allow pickup at the hub until after the first delivery attempt.
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
For those who see "preordered" only you must click on the link that says "can't find your order?" And it should show in process or preparing for shipment or shipped once Samsung updates their website.
[Samsung Galaxy S8 Guides, News, & Discussion] tengtengvn:
Shoot, this will be a problem.
[Samsung Galaxy S8 Guides, News, & Discussion] blaine07:
At this rate I think something on their backend got killed when it was inundated with orders. I bet some...most of us get our phones before their site updates lol ??*♂️(at least this is what I'm hoping [emoji51])
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
Step by step explain reference method. What date did you use and how did you format ref #?
[Samsung Galaxy S8 Guides, News, & Discussion] JoshuaFCB:
I think mine might be coming with the vr headset which is good because I'd hate to have wait for it. FedEx says package weight is 4 pounds and I for sure know the phone itself isn't 4 pounds . If anything they accidentally sent me 2 phones ? Which I wouldn't mind
[Samsung Galaxy S8 Guides, News, & Discussion] eaglerazor123:
When did you preorder?
[Samsung Galaxy S8 Guides, News, & Discussion] JoshuaFCB:
4/6/17
[Samsung Galaxy S8 Guides, News, & Discussion] Termynat0r:
Mine still shows no sign of delivery, ordered on 30.03. It's only the phone as we didn't get any preorder bonus in EU. Also I don't think it will come with Fedex here, either with DHL or Hermes. Samsung Website is just rubbish
[Samsung Galaxy S8 Guides, News, & Discussion] aberchonbie:
I preordered a silver T-Mobile s8 on Samsung.com paid in full on 3/30. On Samsung's website it still said preorder but I clicked on the "can't find your order? Please click here >" button at the bottom and it says Samsung is "Preparing order for shipment".

I did receive the audio dock thing today unexpectedly.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
I think maybe they were not prepared for such a huge pre order for this phone especially the plus model and it being digital river which from what I've read on these forums isn't the best distributor factors in the processing problems. They probably have a ton of orders to fill. Which is why when they saw how popular this pre order was they should have allowed them to ship the phones out sooner so they wouldn't have this problem. They waited too long to get these out the door. They should have started preparing the orders Friday and Saturday and ship them out Monday morning.