yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S8+ Guides, News, & Discussion] JamesGui:
I ordered on the 29th , really hoping that they just haven't updated the systems , but I doubt it ☹️
[Samsung Galaxy S8+ Guides, News, & Discussion] Nmck117:
Same here. Starting to worry. No dispatch email at this time isn't a good sign
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
Stupid Samsung
[Samsung Galaxy S8+ Guides, News, & Discussion] Tonesav:
Lol DPD tracking systems gone off line
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
Ordered yesterday afternoon - 18th
[Samsung Galaxy S8+ Guides, News, & Discussion] daddyo:
Very order

Had email from very this evening saying order is on its way. Just waiting for tracking information although from previous very orders this can be very vague to say the least. Sounds like delivery could be soon.....maybe tomorrow!
[Samsung Galaxy S8+ Guides, News, & Discussion] ripkord:
Anyone order to collect at a Vodafone store like me? Had I known they use dad I wouldn't have bothered!!
[Samsung Galaxy S8+ Guides, News, & Discussion] Shotzz96:
pay upfront or pay4later ?
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
Regular PayPal
[Samsung Galaxy S8+ Guides, News, & Discussion] Shotzz96:
still on in progress something must b wrong

---------- Post added at 10:17 PM ---------- Previous post was at 10:15 PM ----------

i ordered the s8+ black maybe oos
[Samsung Galaxy S8+ Guides, News, & Discussion] elfodd:
Has CPW charged any of you for the phone yet? I received an order acceptance email right after I ordered but they haven't taken any money yet and no delivery tracking email....I'm freaking out...
[Samsung Galaxy S8+ Guides, News, & Discussion] Crombi:
Just had a email from Carphone warehouse saying my phone was dispatched and is due for delivery on the 21st, but when I click the tracking link it goes to DPD and that says its due for delivery on the 20th! I really hope that it arrives tomorrow, have been waiting 3 weeks for the phone now!! Hopefully I can sleep tonight too
[Samsung Galaxy S8+ Guides, News, & Discussion] morristonm31:
I emailed cpw yesterday but still haven't heard anything back from them
[Samsung Galaxy S8+ Guides, News, & Discussion] craigels:
Collecting my shiny new phone from car phone warehouse on my morning break from work. Only across the road. Definitely checking it for the red screen before I leave the shop
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
Well let's see who gets what today... mine says shipped. But I have no tracking info, does that mean it shipped and they haven't updated the system, or it's ready to ship for tomorrow..... who knows lol. I'm at home anyway so if it turns up I'm here.
[Samsung Galaxy S8+ Guides, News, & Discussion] Nmck117:
I'm in the same boat. Part of me thinks their system hasn't updated as mine changed to shipped on Tuesday. Will have to see what today brings.
[Samsung Galaxy S8+ Guides, News, & Discussion] Tonesav:
Mines got to smethwick at 5:40 so I guess in usual dpd style it will update between 9 and 9:30 with a delivery slot all being well
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
You must be local to me. South brum. Dpd are my favourite courier, you always know where you are with them.

Enjoy!
[Samsung Galaxy S8+ Guides, News, & Discussion] Wokerz:
ordered mine through samsung on 2/4 uk still says, All the items in this order have been shipped! no tracking number.

I have ordered the keyboard case on a separate order and have received tracking, sms text and confirmation email stating that has been dispatched
[Samsung Galaxy S8+ Guides, News, & Discussion] xdaman85:
I've been looking out my living room window and twiddling my thumbs for a while. Don't want to miss the delivery lol
[Samsung Galaxy S8+ Guides, News, & Discussion] Woods97:
U.K. Mail showed Friday as my delivery date up until about half 7 this morning and it's back to delayed
[Samsung Galaxy S8+ Guides, News, & Discussion] Tonesav:
Just down the road at Warwick
[Samsung Galaxy S8+ Guides, News, & Discussion] gCloud:
no one hour delivery window? i thought ukmail used to provide that.
[Samsung Galaxy S8+ Guides, News, & Discussion] Woods97:
So Uk Mail are a bunch of idiots... took my phone to Gloucester when I live in Birmingham so they're bringing it back today to deliver it tomorrow... useless
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
No change in status for me. Still at 'shipped'. Not sure when it will be dispatched. Scared that it might not get delivered today at all.
[Samsung Galaxy S8+ Guides, News, & Discussion] Woods97:
Preordered through Samsung with pay4later scheme. Hopefully delivery is 20/21st
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
Same here with pay4later
[Samsung Galaxy S8+ Guides, News, & Discussion] ChazyChaz:
pay4later what is that?
[Samsung Galaxy S8+ Guides, News, & Discussion] wafcarl:
Carphone Warehouse with free Bluetooth Speaker delivery 20th April.
[Samsung Galaxy S8+ Guides, News, & Discussion] galaxy4mylife:
I feel you, I ordered the S8 first went to best buy and held the S8+ went right back to T-Mobile USA and had the original order cancelled and the Plus reordered. I know you can do it now but really if your coming off a phone like the S7 Edge the 8+ feels amazing in the hand the 8 feels awkward to hold. You wont regret swapping for the bigger one!
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
Its Samsung upgrade program. Essentially a monthly paid credit service after 12 months you can upgrade to a new galaxy or continue as you were
[Samsung Galaxy S8+ Guides, News, & Discussion] ChazyChaz:
thank you mate , it is any good ? can anyone explain . I change my phones every year this year will be another samsung device after s6/s7
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
If you plan to stay with Samsung yes its good obviously it's a credit application as well. No obligation to upgrade after 12 months. If you want to then you can send the device back in good condition and they will close the account and you can apply for another account
[Samsung Galaxy S8+ Guides, News, & Discussion] Dudditz:
Pre ordered the s8+ through CPW, get a free speaker by redemption. Delivery date expected 19th20th April.

I hate waiting.
[Samsung Galaxy S8+ Guides, News, & Discussion] ac-milan:
ordered on 29/3

direct from their website

received an email from them, and nothing since ! !!
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
Yep for me status say not processed yet and will be processed soon. assuming the delivery date is around 21st
[Samsung Galaxy S8+ Guides, News, & Discussion] ac-milan:
Order Placed

29/03/2017 6:10

London UK Time

Customer

d................................................................

Main Status

Not Processed

Explanation

Your order will be processed soon. Our order processing team work 8am - 6pm weekdays.
[Samsung Galaxy S8+ Guides, News, & Discussion] Woods97:
I emailed customer service about this and was told that all orders are processed on the 19th of April and then delivery should be around 20th/21st. Hope this helps you guys.
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
Nice
[Samsung Galaxy S8+ Guides, News, & Discussion] :
Samsung will do the same as last year, ship the day before so 19th and processed a few days before. That's what happened with the S7 Edge
[Samsung Galaxy S8+ Guides, News, & Discussion] jj03:
pre ordered 4days ago..through retentions. £20 down, £40 a month...unlimited text, 500 mins, 20 gig of data. pretty happy with that.
[Samsung Galaxy S8+ Guides, News, & Discussion] mikey_sk:
ordered CPW elected store delivery but they deliver on 21st ....
[Samsung Galaxy S8+ Guides, News, & Discussion] bonerp:
nuts - I expected 28th ie 8 days before anyone else....I'm away next week grrrr
[Samsung Galaxy S8+ Guides, News, & Discussion] amer27:
not bad what network is that with?
[Samsung Galaxy S8+ Guides, News, & Discussion] jj03:
EE. was going to leave but...deal is good.
[Samsung Galaxy S8+ Guides, News, & Discussion] jojosplace:
Still waiting for some (ANY) email from Sky / DPD about my s8+. I pre ordered the s8 on the 4th however changed the order to a s9+ on the 13th, so far talking to Sky all I've got is 'lol I dunno', one guy told me I would get a notification on the MY Sky part of the website and a SMS/email from DPD on the 19th, someone else told me the 20th and a 3rd person told me that nothing would appear on My Sky and all I would get is a SMS/email from DPD 'sometime'.

Their order tracking service for mobiles is non existent. I really wish I had gone with Samsung upgrade program now.
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
Uk mail have always been a problem for me too, the best one was when they carded me while I was out. Drove 45 mins across the city to the depot address to find that it wasn't there anymore it had moved.... to somewhere not far from home which was closed by the time I got back there...
[Samsung Galaxy S8+ Guides, News, & Discussion] JamesGui:
I wonder who uk mail use in Northern Ireland :confused:
[Samsung Galaxy S8+ Guides, News, & Discussion] xdaman85:
Doesn't seem like it, I did notice this on their website:
[Samsung Galaxy S8+ Guides, News, & Discussion] Woods97:
Just not good enough at all, surely the system flags up my delivery if for Birmingham not Gloucester :/
[Samsung Galaxy S8+ Guides, News, & Discussion] Too51oll:
Mine arrives today :victory:
[Samsung Galaxy S8+ Guides, News, & Discussion] xdaman85:
Just got the S8+ through the post, got so happy, only to realise that its in my brothers name ?

Didn't know he ordered one too. He ordered from BT and it was delivered by DPD ?
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
well mine now says "Dispatch currently being processed" - they are either going to fill in the tracking info showing it was actually shipped out yesterday, or provide me with a tracking number for tomorrow which will mean i won't see it until Tuesday due to travelling etc. fingers crossed its the former, but not holding my breath...
[Samsung Galaxy S8+ Guides, News, & Discussion] JamesGui:
I hope the first one comes true.
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
Same here man. Status is shipped but also says 'dispatch being processed'. Hope the courier picks it up soon. Its getting frustrating.
[Samsung Galaxy S8+ Guides, News, & Discussion] Too51oll:
Imagine yourself travelling with it. It will materialise, I'm sure of that :)
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
lol true, the other half would go nuts at me if i was constantly fiddling with a new phone while on holiday.... I'm 40 this year, yet whenever i pre-order something my inner 9 year old comes out and i just want it to be here NOW... :)
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
Feel you bro. Men love gadgets [emoji4]

---------- Post added at 01:49 PM ---------- Previous post was at 01:47 PM ----------

Just noticed that my bank account has been debited for the cost of the phone. So hopefully now it should be dispatched.
[Samsung Galaxy S8+ Guides, News, & Discussion] crankshaft:
Come on Ranjeev!!!
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
Haha. Have you ever rooted for someone with such passion? [emoji12]
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
this is what i mean about dpd, you always know where you stand with them... you can even phone their number and based on CLI they tell you if they have any parcels for you..... then on the other side of the coin we have UK Mail who don't even know where their own depot's are...
[Samsung Galaxy S8+ Guides, News, & Discussion] PotatoPatato5050:
Hope you all get your phones on time.

Be sure to look out for the dreaded red tint - hopefully it won't materialise but if it does - please let us know!
[Samsung Galaxy S8+ Guides, News, & Discussion] Strangeland16:
Where did you see that I can't see that option mate ?
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
called Samsung to check the status of "My Shipped" device and it keeps sending me back to the start menu. pissed off i called technical support and i must say they have one of the worst if not worst customer support there is.gave me a wrong number
[Samsung Galaxy S8+ Guides, News, & Discussion] Lembo:
Arrived! :)
[Samsung Galaxy S8+ Guides, News, & Discussion] morristonm31:
has anyone ordered from cpw to be delivered to store? have you heard anything from them? they took my upfront payment a while ago, had an email on 13th saying they will email when processed
[Samsung Galaxy S8+ Guides, News, & Discussion] Nmck117:
Exactly the same! I was just on a loop so went through to technical support. Was told they are too busy and to call back in a few hours... I was speechless. Unbelievably bad customer service
[Samsung Galaxy S8+ Guides, News, & Discussion] crankshaft:
I know! 1 hour away :)
[Samsung Galaxy S8+ Guides, News, & Discussion] xdaman85:
Using the link samsung send you through email. Its rubbish though as it doesn't update in real time.
[Samsung Galaxy S8+ Guides, News, & Discussion] craftycarper1:
Mine is ready to collect, currys/cpw ? .....I'm at work all day, store will be shut by the time I get home......oh well....another 24hrs to wait!!
[Samsung Galaxy S8+ Guides, News, & Discussion] morristonm31:
Did they text or email you?
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
you know they screwed up badly

when the phones are busy you know they messed up. cant believe this from Samsung, first the note fiasco and then with this s8 sh** they give UK a whopping "8" days early gift(which is now false in many cases) where they give the US/Korea choices of bundles. they should sue these ***holes
[Samsung Galaxy S8+ Guides, News, & Discussion] Strangeland16:
weird still don't get that option thanks anyway
[Samsung Galaxy S8+ Guides, News, & Discussion] Nmck117:
Tried calling again. They've now got an automated message for Samsung S8/S8+ deliveries saying your order will be on its way to you and delivered in "the following days" and to keep an eye on your tracking which will be updated soon....

Can't believe this. My status changed to shipped on Tuesday night so they have the phone sitting there! How could this be so messed up?!
[Samsung Galaxy S8+ Guides, News, & Discussion] craftycarper1:
Called me about 20 minutes ago
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
I think the expansys order tracker updates first (well it did for me).

From about half 6 yesterday i went from not processed, to processing, to awaiting stock, to ready to ship and then shipped by 10pm.

It now says processing dispatch whatever that means. I'm hoping it just means they need to enter the tracking number into the portal etc.
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
called again to tech support

they say its an issue with the line, and should be back in half hour apparently
[Samsung Galaxy S8+ Guides, News, & Discussion] apprentice:
It's why I stopped ordering direct from Samsung. You pay more and get the worst customer service, then they crap on us regularly here in the UK, with zero incentives like those offered in other countries. At least Carphone Warehouse offer a wireless speaker gift.
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
true

the only reason i went that route was that i wanted to try the whole Upgrade Program and wanted my wife to build her credit history so had her do the upgrade program
[Samsung Galaxy S8+ Guides, News, & Discussion] rowbaggie22:
Quick update for those who ordered with sky I ordered on 17th April just foned them they said they ran out of stock and I shud get it by 4th may so I cancelled order useless yesterday was told it be sent today they wunt know there ass from there elbow
[Samsung Galaxy S8+ Guides, News, & Discussion] kidd78:
Nearly here *excited
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
gutted, leave you hanging on a promise and then when its too late to go elsewhere suddenly share the truth. good on you for cancelling, i would have done the same. I'm expecting some kind of similar disappointment when expansys/samsung get around to updating the portal with tracking info.
[Samsung Galaxy S8+ Guides, News, & Discussion] Rob F1UK:
In the same boat here with the store pick-up - nothing since email on 13th. Phoned CPW CS last night who told me the store would text or phone today, but nothing as yet.

Unfortunately my confidence is not high as they screwed me around with the Note 7 launch too - will end up doorstopping them at the store tomorrow if they don't contact me first...
[Samsung Galaxy S8+ Guides, News, & Discussion] mikey_sk:
haven't heard from cpw yet about my store delivery apparently happening tomorrow ...
[Samsung Galaxy S8+ Guides, News, & Discussion] nihal1983:
atleast on a slightly cheery note , my cases and screen protector from Amazon have arrived before the phone for the very 1st time. lol

got the otterbox strada, IVSO navyblue (IVSO Soft Silicon Shockproof Luxury Brushed Case with Texture Carbon Fiber Design Protection Cover for Samsung Galaxy S8 Smartphone (For Samsung Galaxy S8, Navy)) and the Klearlook Screen protector with 1 back protector and 3 screen protectors
[Samsung Galaxy S8+ Guides, News, & Discussion] allmine1976:
Same here. I spoke to them earlier and they told me that they have no stock and I won't get untill the 28th.wtf. I ordered 10/4
[Samsung Galaxy S8+ Guides, News, & Discussion] Nmck117:
Samsung customer service number is still on a loop so I can't even ask for an update. Shambles.
[Samsung Galaxy S8+ Guides, News, & Discussion] Rob F1UK:
Was that today? Not good enough if so as they didn't tell me tat last night...
[Samsung Galaxy S8+ Guides, News, & Discussion] crankshaft:
That's me not getting any work done today!
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
:) Let us know what you think....
[Samsung Galaxy S8+ Guides, News, & Discussion] vanders7:
Ordered on the 13th April for delivery to store, had an email saying it was processed successfully then had the one off device cost debited from my account a few days later and heard nothing since :( I'll be popping to the store later hoping that my phone has been delivered but judging by this forum it looks like it will be tomorrow or Saturday for collection, sigh
[Samsung Galaxy S8+ Guides, News, & Discussion] xdaman85:
Lucky you, I'm on stop 107 and the guy just did 23.
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
just had a false start.... royal mail pressed the doorbell with a package.... and then i remembered i'd ordered the wireless charger.... gah... :)
[Samsung Galaxy S8+ Guides, News, & Discussion] Rob F1UK:
Just spoken to CPW CS myself and told they do have stock and orders should be available for store collection tomorrow... :confused: Not sure what t9 make of This, but it is very typical CPW. Told I can call CS tomorrow to confirm the time the order will be delivered to store...
[Samsung Galaxy S8+ Guides, News, & Discussion] allmine1976:
Yes today and I also spoke to them yesterday
[Samsung Galaxy S8+ Guides, News, & Discussion] mikey_sk:
my precious!
[Samsung Galaxy S8+ Guides, News, & Discussion] lawtq:
Delivery by UK mail? Red tint?
[Samsung Galaxy S8+ Guides, News, & Discussion] ac-milan:
Delivered :D

no sign of RED stuff

time for setup
[Samsung Galaxy S8+ Guides, News, & Discussion] Rob F1UK:
Just had my processing email (finally) which means it will be on its way soon and at store tomorrow - maybe worth you calling them again?
[Samsung Galaxy S8+ Guides, News, & Discussion] xdaman85:
Similar thing happened to me too. Opened the door, signed, ripped the package open to see the S8+ but then saw it was addressed to my brother? he ordered it yesterday and got it sooo quick. I didn't even know he ordered one.
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
Literally just watched uk mail deliver identical boxes to 3 houses down my street lol.... I'm guessing today is not my day for a parcel
[Samsung Galaxy S8+ Guides, News, & Discussion] rowbaggie22:
This is how funny sky is wen cancelling the order they wanted me to keep and give me £3.50 off wow I wunt know how to spend it all well cancelled now so they can bog off
[Samsung Galaxy S8+ Guides, News, & Discussion] xdaman85:
Frustrating I know, I probably won't get mine until the end of the day.
[Samsung Galaxy S8+ Guides, News, & Discussion] morristonm31:
cpw just text to say its been dispatched to my store does that mean it will be ready tomorrow?
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
Still no movement on my status - remains at 'shipped' and dispatch being processed.
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
Same here mate
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
No reply from Samsung also. I had mailed them twice since yesterday.
[Samsung Galaxy S8+ Guides, News, & Discussion] kidd78:
Finally home to open it. Weirdly enough it wasn't sealed properly in box, bag was ok.

Direct from Samsung you get a pouch and an unbranded carrier bag....
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
It is no longer showing 'Dispatch in process' and a link to UKMail has come up to track the order but it doesnt show anything (shows 'No result'). Hopefully it will be on the way soon.
[Samsung Galaxy S8+ Guides, News, & Discussion] JamesGui:
Hope mine appears soon ?.
[Samsung Galaxy S8+ Guides, News, & Discussion] BanziBaby:
Mine was supposed to be delivered today by UKmail but from 11am onwards their tracking page just says

Samsung's phone support number just loops through the recorded menus, have emailed them but not expecting much.

So it looks like I have had a wasted day being stuck in the house for a delivery that isn't going to appear & looks like I'm going be doing the same tomorrow.
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
Got the mail from Samsung also :D

How much time does it take for UKMail system to reflect the tracking progress?
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
i take it yesterdays status of "shipped" doesnt mean shipped then if the tracking is blank and its actually more likely tomorrow.
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
Yes, even i had 'Shipped' as the status since yesterday morning but it also said 'dispatch in process'. Now everywhere it says 'shipped' and you get a UKMail tracking link on the site and also via email. But i think UKMail takes some time to update the status.

Hoping they deliver it soon.

Good luck. Hope your status changes soon.
[Samsung Galaxy S8+ Guides, News, & Discussion] johnnymiller1000:
be helpful if they defined what all these stages mean. i got "ready to ship" which i thought meant it was boxed up ready to go, then i got "shipped" which i thought meant it was on its way, it now seems we have a concept of "despatched" to figure out as well lol.... i give up!
[Samsung Galaxy S8+ Guides, News, & Discussion] rocku_dj2000:
Yes, the status stages are very confusing.
[Samsung Galaxy S8+ Guides, News, & Discussion] Strangeland16:
9

did you do yours through the upgrade program if so did you get return packages for old phone ?
[Samsung Galaxy S8+ Guides, News, & Discussion] jojosplace:
Spoke with Sky, they have no clue when they phone will be back in stock and the staff were only told this morning that there was stock issues. I just went ahead and cancelled my order.
[Samsung Galaxy S8+ Guides, News, & Discussion] tallman43:
Mine was supposed to be delivered today but I was working so I arranged to collect it from their depot. Then just has I was about to pick it up I had a text saying it would be delivered in the next hour. Luckily it was A false alarm and I collected it :):)
[Samsung Galaxy S8+ Guides, News, & Discussion] lawtq:
Mine just came. Due between 12:35 and 13:35, came at 12:34 lol. UK mail. I'm going to complain. Sitting on my desk, gathering dust, just can't be bothered to open right now. Wow, the excitement of Samsung really has left me? Or am I more than happy with my mate 9?

I'll try this grey s8+ and see if Samsung can bring me back. Black s8+ due tomorrow for Mrs.