yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
Samsung isn't Apple. [emoji52]
[Samsung Galaxy S8 Guides, News, & Discussion] esotericlife:
WOT???!!!! No app store or itunes???? IOS??? Nougat sounds sooooo dirty!! LOL There is a reason we chose Samsung... they paid Apple in pennies in one of the lawsuits

---------- Post added at 01:30 PM ---------- Previous post was at 01:11 PM ----------

https://www.droid-life.com/2017/04/17/dont-get-excited-pre-order-shipping-early-truck/
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Yes, it's digital river. Samsung has crap customer service though. Heck it was a huge hassle to communicate with them last year about the defective Gear S2 wrist band. had to talk to 3 different departments about a replacement, then for them to tell me a "specialist" Would call me back. They never did. I ended up going on Amazon and ordering a band for 7 bucks and gave up.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Got an email from samsung.com surprisingly. Is $808 with tax and the $99 bundle a good price for an S8+?
[Samsung Galaxy S8 Guides, News, & Discussion] funziebear:
Why is everyone all butt hurt no one ever promised this phone to be anywhere before the 20th maybe I don't care since last phine got I had to wait a whole 3 weeks after release day to get
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Someone on Android Central called they said and was told Thur or Fri the samsung.com orders will start shipping. Total false advertising on their website. So you will actually get it AFTER stores get it. So I could walk in and buy one then faster? Totally stupid to pre order.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Ive got a few $100 promo codes so it wasnt a total loss for me. To bad there really isnt anything worth buying from samsung.com
[Samsung Galaxy S8 Guides, News, & Discussion] Bxrider117:
We gotta stop believing fake news information from people that don't work for or represent Samsung. Somebody on another forum said or if you called and spoke with someone at Samsung, could it be that no one is sure when the phone is going to ship. Let's see what the orders show tomorrow. I'm hopeful it will be updated for us to get the phone on Thursday or Friday.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Come on Blues, you should know better than to believe random stuff people say, especially at Android Central. And especially when they say they talked to a rep.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Forget screenshots or it didn't happen. The new saying is call recordings or it didnt happen! The Canadian call center has a rep that always tells me she can't speak to me after I tell her I record my calls for quality assurance. Priceless
[Samsung Galaxy S8 Guides, News, & Discussion] tengtengvn:
I think we need another thread for tracking samsung.com order. Someone had decided to take this thread hostage to complain about his call recording problem & annoy everyone else.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Ignore me if you dont like it and move on. My garbage is more on topic than 90% of the other junk in the S8 forums. Theres a button to ignore me and you all can have peace and quiet without me. If I end up helping one person save some time in the future dealing with this retarded company then my rants serve a purpose.
[Samsung Galaxy S8 Guides, News, & Discussion] tengtengvn:
It would be nice if you can move on and create a new thread to complain about your issue with samsung support.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I would if the title of this thread wasn't exactly what Im discussing
[Samsung Galaxy S8 Guides, News, & Discussion] starscrean:
Well on Samsung website. It doesn't say to preorder now to receive by 4/20. Looks like there updating there website or,,,,
[Samsung Galaxy S8 Guides, News, & Discussion] tengtengvn:
I have 1 in cart and it's still showing "Pre-order by 12:00pm EDT on 4/17/17 to get the Galaxy S8+ on 4/20/17".
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Website looks the same to me. It would surprise me if they actually changed it today. They all went home 90 minutes ago.
[Samsung Galaxy S8 Guides, News, & Discussion] Viper87227:
It still says it after you start to proceed with the pre-order. After you select your model and carrier, you get a message prior to hitting the pre-order button... "Pre-order by 12:00pm EDT on 4/17/17 to get the Galaxy S8+ on 4/20/17. "

Given that our orders are showing 2-Day shipping, it makes sense that they would let the clock run out today. Ship every order tomorrow 2-Day, arrives Thursday as promised. As of right now, I see nothing to get worried about.
[Samsung Galaxy S8 Guides, News, & Discussion] guaneet:
It's because the time has passed. 12 pm est is 9 am PST . Promo is essentially over.
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
Their wireless earbuds for 200 look like a joke! I agree, nothing worth buying

---------- Post added at 02:43 AM ---------- Previous post was at 02:42 AM ----------

Email is faster to reach Samsung. Then proof with screenshots can be shown.

---------- Post added at 02:44 AM ---------- Previous post was at 02:43 AM ----------

Contact the ftc FTC.GOV and send that to them. They investigate that. Attorney General too.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
If I get no tracking tomorrow I will email them. Then we no we won't get it by 420. It's not excuse. I ordered on 3/31 and they're not backordered when I ordered it. They had 3 weeks to prepare for this. Simply no excuse.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
If the phone doesn't arrive on Thursday, you have a definite point. But I think you are getting a little worked up on a Monday night.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
They have a nice boiler plate email ready to go for you guys.
[Samsung Galaxy S8 Guides, News, & Discussion] Viper87227:
We get it, you're unhappy and/or distrusting of Samsung. If you're just going to make post after post complaining, why bother?
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Ok I'll take a few days off and see if around Thursday/Friday anyone wants to jump on the bandwagon.
[Samsung Galaxy S8 Guides, News, & Discussion] JoshuaFCB:
So is this the android version of camping outside an Apple Store ?
[Samsung Galaxy S8 Guides, News, & Discussion] netnerd:
there should be no preorder. make people stand in line to get it. that would be fun.
[Samsung Galaxy S8 Guides, News, & Discussion] blaine07:
I just wish I knew when to expect the freakin thing so I don't have to ask off only one day ahead of time to get off work. Probably shouldn't tell my boss I need off because a phones coming lol [emoji23]
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Samsung replied to me on twitter about it. Lets see if they say anything back.
[Samsung Galaxy S8 Guides, News, & Discussion] tengtengvn:
You're in a better situation than my co-worker who took 2 days PTO to wait inline for the iPhone.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
I contacted samsung on their support twitter and they just said contact theri E commerce dept. Another thread on reddit just popped up about it as well with others wanting to know what the heck is going on. I HATE dealing with Samsung support. I don't think I ever posted about my fiasco about my Gear S2 wrist band that was part of those defective ones and I ended up giving up and ordering a $7 aftermarket one on amazon.
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
On twitter they just give a phone number. TMO's twotter support is full support and so much better. I think Samsung is screwing us. We probably wont get them for another week.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
As much as I complained about how horrible Tmobile was with me and getting my refund for my Note 7, Tforce was a lot more help still and once their rep got on the ball I had my full refund on my card in 3 days. A couple people have got shipping notifications, but that's it. It's funny on androidcentral someone posted that their Samsung care just got "delivered" today while their phone is still pending lol.

If they tell me it will be next week I'm demanding overnight shipping or give me a refund or immediately take the hold off my credit card and I will go right to the Tmobile store and order the phone. I spent 900 bucks on this and if they can't throw in a few extra bucks and give me overnight shipping for not shipping my phone by the advertised date then I will take my business elsewhere.
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
Well said :)
[Samsung Galaxy S8 Guides, News, & Discussion] eaglerazor123:
Bummer...Nothing yet. But the general Samsung website shows Expedite Shipping in 1-3 business days for new pre-orders.
[Samsung Galaxy S8 Guides, News, & Discussion] mkalbarc:
I'm so geeked! Surly all our phones will be shipped today... right? :\ I think I'll go do some yard work today to pass the time.
[Samsung Galaxy S8 Guides, News, & Discussion] paullu:
I pre order s8 sliver (T-Mobile) for $650 on March 30 morning and they charged in same day . Until now I have got nothing from Samsung. I just reading most of you guys got free speaker but I don't . Wtf
[Samsung Galaxy S8 Guides, News, & Discussion] dmierzwa:
I ordered mine (8+, Orchid Grey, AT&T) from Samsung on March 30. Chatted with online reps on both April 7th and again last night. Chat was quick, friendly, and helpful….at least in my experience. Both said definitively that the phone would ship on time, and that I would get it no later than April 20th.

I also ordered the Immersive Gear VR Experience. The rep I chatted with on April 7th said that part of the package would be 4-6 weeks. Not a deal breaker, but a tad disappointed. As long as they make good on it however.

As of this writing, I still have not been charged though. Still time for them to do that today and ship it 2 day to get it here on Thursday, but in my experience they usually charge a day before. Will just have to wait and see I guess.
[Samsung Galaxy S8 Guides, News, & Discussion] VeixES:
Received my G950F in the morning of the 18th april :) Exactly on my birthday, happy birthday to me.

Estonia/Tele2
[Samsung Galaxy S8 Guides, News, & Discussion] esotericlife:
Same boat Paul. Maybe they are shipping together. Plus it's not a speaker but an amplifier. It's special because it's free but it's not that special from what I have seen.
[Samsung Galaxy S8 Guides, News, & Discussion] GCbard:
i ordered on 4/16 at 10:30pm edt. My card charge is pending and the order says confirmed. Is that the same status as most of you guys?
[Samsung Galaxy S8 Guides, News, & Discussion] Varekai:
Ordered as soon as it came live, my phone and added bundle just says Preorder and that's all. Guess I'm not getting one anytime soon.
[Samsung Galaxy S8 Guides, News, & Discussion] balistic2:
I preordered on April 12th. No credit card charge yet.

I know each customer service rep gives a different answer. The one I just chatted with on samsung.com told me that the preorders would be delivered on the 21st. It seemed like a pretty canned response.

ME: I wanted to know the status of my order. Order Number:XXXXXXXXX

Mir A: I see that you want to check the Order status. Let me see what options I have available for you in this regard.

Mir A: let me help you with a link from where you would be able to check the order status.

Mir A: http://www.samsung.com/us/support/account/order/#/order-lookup/

ME: Do you know when the Galaxy S8 preorders will ship?

Mir A: I would like to inform you that if you pre order your phone from Samsung on or before 20th April you will be receiving the phone on 21st April.

ME: ok.

ME: Thank you
[Samsung Galaxy S8 Guides, News, & Discussion] Stevez48:
Same...

Going to give them a call and see what's up. Not that it will do anything, more curious than anything else as to what they will say.

:rolleyes:
[Samsung Galaxy S8 Guides, News, & Discussion] Varekai:
Can't wait to hear the excuse. Working so I can't call.
[Samsung Galaxy S8 Guides, News, & Discussion] eaglerazor123:
Keep us posted about their reply :)
[Samsung Galaxy S8 Guides, News, & Discussion] Termynat0r:
That's what I get for checking my order in Germany. It says something along "down for maintenance". And it's ONLY this page!

Previously it said it would ship today...
[Samsung Galaxy S8 Guides, News, & Discussion] Stevez48:
Got a very nice CSR on the phone from I think the direct orders department. She looked up the order, and said that both were in line for fulfillment and will be shipping out today, with delivery set for 20th. :good:

Fingers crossed, I'll get my confirmation and shipping emails by EOD today, like she said.
[Samsung Galaxy S8 Guides, News, & Discussion] Varekai:
Awesome, thanks for the update!
[Samsung Galaxy S8 Guides, News, & Discussion] GCbard:
Ordered black tmobile s8 with free VR on 4/16 at 10:30pm edt.

Today at 10:20am edt spoke with CSR. After giving order number she said phone will arrive on 4/20. VR set is shipping separately and should arrive a few days after.

That is my news to share at the moment.
[Samsung Galaxy S8 Guides, News, & Discussion] guaneet:
Checked my Samsung order status and it says "preparing for shipment."
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
That is the same as what mine has said since March 30th.

Called again just now. They said nothing wrong with my order but that at any time between now and tomorrow morning I should get the info and ship out and get it by the 20th.

Of course if we don't get it shipped until the 19th we won't get it in time.

You can probably thank Digital River for this since they're the ones that ship it. I probably should have listened and ordered from my carrier instead of them.
[Samsung Galaxy S8 Guides, News, & Discussion] chevanlol360:
Ordered on the 14th. Charged on the 14th and it on the same confirmed screen. The VR headset is backordered though.
[Samsung Galaxy S8 Guides, News, & Discussion] Varekai:
Thanks. My card didn't get charged by digital river, but by Samsung instead. Which it's odd because the amount is on my card but I don't see the charge anymore.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Just sign up for a FedEx delivery manager account if you haven't already and you will probably get notified by it before the email from Samsung.

Remember, this is a bulk shipment, so you may not see a tracking number until late tonight.
[Samsung Galaxy S8 Guides, News, & Discussion] co.ag.2005:
take with a grain of salt, I didn't realize online chat was technical support and not order support. Definitely a canned response as he said I'd get the phone on or before the 20th before he asked me where I ordered from. But good to see the canned response is "on or before the 20th"
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Mine was just charged.
[Samsung Galaxy S8 Guides, News, & Discussion] darkangeldc5:
Mine was preauthorized 2 times but they are gone.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
last week it was just a hold but now says charged.
[Samsung Galaxy S8 Guides, News, & Discussion] Varekai:
Same here, the amount is on the card, but the charge isn't isn't shown anywhere.
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
It should get here any minute.

I got an email from Samsung (Tech Data actually) at 8h24 this morning with the tracking number.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Still nothing on my end! So how the hell do they do these? I ordered on the 30th and people after me getting theirs shipped.

Edit, fedex says label just created literally right now!
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
It doesn't matter if it ships right this minute or in 10 hours, still get it the same day.
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
You were just a little bit late maybe? :p

Ordered on 2017-03-29 12:39:38
[Samsung Galaxy S8 Guides, News, & Discussion] shinew:
My order just shipped (11:50am EST)for S8+ with Gear VR with 2-day FedEx. Looks like samsung are shipping them today and have the phone arrived at exact time as promised. So I'm 90% sure everyone who ordered will get shipping confirmation sometime today, no need to worry.

I ordered on April 04.
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
Same as me. She said the phone will arrive on 20th but no tracking info yet. I ordered on the 3rd ,immersive bundle, and she said that the bundle will arrive a few days after the phone

---------- Post added at 04:39 PM ---------- Previous post was at 04:37 PM ----------

USA?
[Samsung Galaxy S8 Guides, News, & Discussion] JadedFan:
I ordered through Sprint directly right when ordering became possible, and got the notification that the two Samsung Galaxy S8 Pluses will be delivered tomorrow, April 19th.

Scheduled For Early Delivery On:

Wednesday, 04/19/2017, By End of Day

Originally Scheduled For Delivery On:

Thursday, 04/20/2017, By End of Day

Last Location:

Louisville, KY, United States, Tuesday, 04/18/2017

Shipment Progress

What's This?

Location	Date	Local Time	Activity

Louisville, KY, United States	04/18/2017	11:33 A.M.	Origin Scan

United States	04/18/2017	8:46 A.M. (ET)	Order Processed: Ready for UPS
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
I ordered on 4/3. The hold on my card disappeared and my status still says preorder. Hoping that I will get an email today
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Still says pre order for me but a couple hours ago a shipping label was printed. You can sign up for Fed Ex manager to get faster updates.

---------- Post added at 06:00 PM ---------- Previous post was at 05:55 PM ----------

kay, it says it was just picked up in indy and the package weight is 4.1 lbs and it's 15x6x8 in is this my phone and VR or just my VR and no activity with my phone really?
[Samsung Galaxy S8 Guides, News, & Discussion] starscrean:
This is orders from Samsung.com junior. Not sprint. However there is a sprint discussion topic.
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
If you look at the screenshot I posted in the first post of page #29, you'll notice that it says 4lbs for Phone and Gear VR. So you get both.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Cool. I wonder why samsung.com didn't update it yet.
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
Don't trust the informations on Samsung's website. The shipping section never updated for me on their website, and got the email this morning with tracking # and it's on the truck right now, I'm waiting for it.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
No offense but you are dealing with a different company for orders placed in Canada. You guys are extremely lucky!

https://shop.samsung.com/ca

E-commerce services are provided by Tech Data Canada Corporation, a Samsung Electronics Canada Inc. e-commerce reseller

855-254-4747
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
Got it!
[Samsung Galaxy S8 Guides, News, & Discussion] elsupermang:
Hmm i got a tracking number from Fedex from bright house, was suppose to be delivered last friday, weights 0.8 lbs. Now i got a new one today weigh 2lbs. I'm assuming the 2 lbs one is the phone as its scheduled for Thursday 4/20.

m
[Samsung Galaxy S8 Guides, News, & Discussion] co.ag.2005:
nice. yeah, the brightpoint 0.8 pound one is the amplifier dock. the other sounds like the phone.
[Samsung Galaxy S8 Guides, News, & Discussion] taker888:
I just recieved shipment confirmation from Fedex. Delivery set for 4/20. YaSss! My samsung online order status still says confirmed. I placed my order on the 14th.
[Samsung Galaxy S8 Guides, News, & Discussion] eaglerazor123:
Did you get a email? Or you got the information from FedEx Delivery Manager?

Ordered on 10th. Nothing yet here..:/
[Samsung Galaxy S8 Guides, News, & Discussion] taker888:
Fedex Delivery Manager
[Samsung Galaxy S8 Guides, News, & Discussion] elsupermang:
Yep, just got confirmation email from Samsung as well. I ordered on the 30th 4:57 PM EST.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
That VR is big box. Looks like it will ship seperate and no phone for me yet :( that 4 lbs is probably the VR not the phone.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Blues, he already stated his phone+VR was 4lbs.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
I won the bet: Just got my shipping notice from VZW for S8 orchid ordered this past Saturday for Thursday delivery!

Nothing from Samsung yet and credit card still says pending.
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
still no email...
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
I ordered on 04/04 from samsung direct... still no email.

---------- Post added at 11:32 AM ---------- Previous post was at 11:31 AM ----------

When did you preorder?
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
april 3
[Samsung Galaxy S8 Guides, News, & Discussion] darkangeldc5:
Sounds like there are popping the stack instead of processing the queue. I ordered at 3/29 9:03pm PST, no email or tracking.
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
What carrier? I am thinking that has a role to play in this too. Mine was for Verizon. Orchid Gray
[Samsung Galaxy S8 Guides, News, & Discussion] co.ag.2005:
I'm wondering that too. I pre-ordered the Verizon S8 on 3/30 and haven't received a notification of shipment either by email or Fedex Delivery Manager. But I remain hopeful it's being shipped today.
[Samsung Galaxy S8 Guides, News, & Discussion] Stevez48:
I ordered on March 30 & April 2 - No emails :(

Verizon S8 - Orchid Gray and Black.
[Samsung Galaxy S8 Guides, News, & Discussion] jpinks:
Still no joy here either ordered on 3-30 direct from Samsung. If I had realized this was being done by Brighthouse I might have passed on direct order.
[Samsung Galaxy S8 Guides, News, & Discussion] darkangeldc5:
T-mob
[Samsung Galaxy S8 Guides, News, & Discussion] Varekai:
Verizon here as well, orchid grey S8, 31st. Thinking us Verizon people are taking longer so they can load all their bloatware.
[Samsung Galaxy S8 Guides, News, & Discussion] lawtq:
How's battery life? Joke. Half joking.

Report on first impressions. Can't believe there are not more replies for your post

Can't believe how unexcited the cats look
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
We should all really sue the pants off of Samsung if they don't keep their promise. The ONLY reason I ordered from Samsung.com as opposed to picking it up from Sam's club or elsewhere was because they said (and still say on their website) that preorders would be delivered before the 21st, on the 20th .

I forget what the cutoff date was (think 04/15), but before their website CLEARLY said that if you order by xx/xx date, it WILL be delivered by 20th...
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
The cut off was yesterday. Let's hold off until the 20th comes and we dont have..They might still make good
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
I wonder since we (everyone who ordered from samsung.com) all have 30 day of "Premium Care", if they'll hand deliver on the 20th? The website does mention hand delivery as a service available for Premium care members.

:confused:
[Samsung Galaxy S8 Guides, News, & Discussion] Persianhawkes:
Just got my shipping confirmation. Picked up in Indianapolis and scheduled for the 20th delivery.
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
I just noticed something.. there was a pending charge on my card on the day I preordered 04/04... and there was ANOTHER charge for the same amount on 04/13 that is also pending.... no idea what that means.

---------- Post added at 12:55 PM ---------- Previous post was at 12:55 PM ----------

Please mention the date you preordered and the carrier.
[Samsung Galaxy S8 Guides, News, & Discussion] Persianhawkes:
Preordered on 4/11 and carrier is T-Mobile.
[Samsung Galaxy S8 Guides, News, & Discussion] jpinks:
3-30 AT&T ordered