yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Did you sell any of that stuff over the weekend? I was looking at that site you mentioned for selling stuff and they had a lot of those bundle items for pretty cheap.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
We got busy and forgot to list everything.

Other bundle is out for delivery today.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I sold a phone saturday morning off craigslist I forgot to try the site you mentioned. I wanted to see if it was any better oh well maybe next time. Is it better in your opinion than craigslist?
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Not sure it's better for getting stuff sold but just another avenue to list things. Sometimes we list both places to get plenty of exposure.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Did any of you guys ever hear back from that old asian lady?
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Did you get an email confirmation for the free charger after placing the order with the $50 code? Has it been delivered yet? Free delivery? Thanks in advance
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Never heard anything from her.

---------- Post added at 02:10 AM ---------- Previous post was at 02:07 AM ----------

Yes, I got order confirmation immediately.

It shipped out Friday via FedEx SmartPost and is scheduled for delivery Friday. The $50 covered the charger, tax and shipping. Didn't have to pay anything.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Just out of curiosity what does the $50 code say if you enter it again?
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Says not valid.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Strange I think they are messing with me. No order confirmation email. When I go to checkout I don't have to add any codes since I added it once last month. But now the discount is still showing when I checkout. Like they are blocking my code or my account or have me on a non live testing dummy site they use for training. What a mess can they really be this vindictive or incompetent? I stopped calling and emailing them and they just keep messing with me.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
If the discount is still showing, you should be fine. When I ordered I entered the promo code while I was logged in to my account, removed things from my cart completely, logged out, came back and the code was still active. I think it just applies it to your account until you order.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I guess I'll wait and see what happens with my order. But if I go to buy more stuff the code is still in my account at checkout without me typing anything. Those two things lead me to believe Samsung is playing games with my account/code.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Can you see your order in your account?
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Yes but last time I got confirmation emails when I placed my preorders. This time I got nothing and my available balance in my samsung finance account didnt drop a penny. Last time my account available balance dropped the exact amount of each order instantly every time.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
My 2nd immersive bundle order for my phone from T-Mobile didn't charge to my CC until it shipped which was more than a week after I placed the order.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
This is different Im not sure what they did because my numbers are all blocked from calling them. The shop samsung app that I just installed on my OnePlus has no login button BUT has the $100 discount without me typing anything! I swear they flagged my IP address to prevent me from placing live orders or something. Unless they decided to give me $100 off every order for life for wasting the entire month of April. I'm pretty sure even if I called they would have no clue what I was telling them. I could show them screenshots with everything highlighted and they would still all be lost.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Maybe just keep ordering stuff? Lol
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I should have known they would F up the $100 code they offered me.

I could just SlickDeals the code but that would waste SD users time more than Samsung or Digital Rivers time.

Placed an order as a guest and still no confirmation email. Code still shows up in my real Samsung account at checkout for every order without me typing it in. I can't get the code out and I can't place a real order and get an email confirmation WTF samsung!
[Samsung Galaxy S8 Guides, News, & Discussion] cledee:
Has anyone else who pre-ordered $99 immersive bundle from Samsung direct gotten their bundle?
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
20 orders 'placed' 0 confirmed by email in 3 days. Does the order for the charger you placed last week show up here?

http://www.samsung.com/us/support/account/find-all-orders

Samsung just doesn't want me to use the discount they emailed me. Not sure how I can use my samsung finance account or how they are going to adjust the price of my order either. I can't tell if they are blocking my IP address from placing orders or if the code is the issue. I can't get the code out of my account to even attempt to place an order without the code. WTF is wrong with samsung.com?
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Yes, if I go into my account I can see the order where I used the $50 e-cert.

Have you tried using a different IP and placing an order?
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Not yet, just 2 samsung.com accounts, the samsung app, and a guest checkout all result in a confirmation number but no confirmation email. Maybe I need to call in from a number they haven't blocked yet to place the order by phone while I record it. Still a 2 hour wait to get one of the support monkeys? I have not called in 2 weeks and Im not looking forward to having to chat with them again.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Very odd. They must have something flagged. It's like they have written you off as a customer which is pretty sad thing to do.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
After an hour and 3 reps hanging up on me today I got this first email from them this month. Very odd indeed.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Which one of your 20 orders? Lol
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
How is that link going to help me with an order I already placed? Seriously this is the never ending nightmare customer experience.

http://www.samsung.com/us/support/contact-customer-services/
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Good point I just assumed it was the one I inquired about on the phone an hour ago. I'll go and check to see if it is. It was the 1 order I placed on the 10th and used guest checkout. The only order I did not go in and cancel this morning after not hearing back from PC my old asian lady friend from Samsung.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Pretty unreal how 1 person could have so much trouble with a company.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Why the email telling me to follow the link to contact customer support WTF they are making me go crazy all over again. How could they F up an apology promo code and start wasting my time all over again?
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
OK got a call from my old lady she is sending me $150 amex gift card this time. The end
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Wow, nice. So you will end up with $250 in Amex cards?
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I'd gladly give it all back to have never placed an order on March 30th on samsung.com
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Lol. Well at least it's something.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Anyone get in on the $750 rebate deal?
[Samsung Galaxy S8 Guides, News, & Discussion] wolfie011:
sounds like lots of problems... just ordered myself

I just ordered, the 100 dollar discount + 350 for trading in my s7 edge made the price for a s8 a nice 289 dollars and its unlocked and probably easier to root than the sprint phone im trading in.. anyway lets see how that all goes :)
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
https://slickdeals.net/f/10212404-v...92-tax-with-unidays-discount-and-250-trade-in

You might have been able to get the S8+ for less than you paid for the S8. I wouldn't worry about root at this point.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Anyone get some cash back from Ebates on all those preorders?
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
Just got a charge on my card for the phone $750 + tax but it did not charge me for the $99 bundle that I selected.
[Samsung Galaxy S8 Guides, News, & Discussion] mkalbarc:
All these charges happening today seem like a good sign. Hopefully they will begin to ship out over the next 24hrs...
[Samsung Galaxy S8 Guides, News, & Discussion] eaglerazor123:
When did you order? :)
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
April 3 around 3pm. I am not getting my hopes up until they announce they are shipping them early or someone actually receives one. At this point I am expecting it on 21st and it if comes sooner i'll be happy.
[Samsung Galaxy S8 Guides, News, & Discussion] eaglerazor123:
Yeah you are right. Not getting my hopes up too. I think we'll get the device by 20th as Samsung stated.
[Samsung Galaxy S8 Guides, News, & Discussion] mkalbarc:
Just received my .8lb package from Samsung. It was the amplifier dock for the phone. Free is free. :)
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
I just called Samsung this morning to see when they will be shipped. As of this morning they have not charged my card yet, but have a hold on it they told me. The guy said that they will ship the phones out on April 17th and we should have them no later than the 20th.

I'm thinking most of us get the phones on April 19th, next Wed.

According to fedex tracking I should get the speakers tomorrow.
[Samsung Galaxy S8 Guides, News, & Discussion] GreeleyXda:
was charged yesterday and still no update on my order status page.

samsung really does suck at software lol
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Garbage is garbage
[Samsung Galaxy S8 Guides, News, & Discussion] mkalbarc:
Lol
[Samsung Galaxy S8 Guides, News, & Discussion] HtcOnekid:
Hi from the TMobile thread :good::D
[Samsung Galaxy S8 Guides, News, & Discussion] mkalbarc:
Well hello there. Soon we will all have our infinity displays and the world will be at peace... :angel:
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
My speaker dock is in GA right now so I should have it tomorrow. I know the Samsung guy on the phone told me the 17th it ships but I'm hoping it's really early Mon AM and somehow get it on Tue! I'd love it if they shipped it out on a sat for shipping.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
http://www.samsung.com/us/support/account

Can the people who ordered on Samsung.com take a look online and see if this highlighted section shows up? It has for my T-Mobile and Sprint orders but not for my Verizon and AT&T orders. Thanks guys if you can let me know if it is or isn't in your samsung account and maybe what phone/carrier/payment method if you don't mind. I'm doing some research to try and figure out what Samsung is up to.
[Samsung Galaxy S8 Guides, News, & Discussion] Josh LaCelle:
Nothing like that on my order. I ordered the S8+ Verizon., btw. And payed with PayPal.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
Same here but paid with credit card.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Thanks Im pretty sure the activation section is sprint and T-mobile only. I'm unsure if the Samsung Finance $100 non activation fee is all the carriers or just sprint and T-Mobile.
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
Ordered the t-mobile version, paid in full on CC and I have that disclaimer. If I am reading it correctly, it just means that there is a $100 fee if we don't activate within 30 days. I plan on popping my sim into the phone the day I receive it (as are most I would assume). So that fee would not apply?
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I'm researching this with Samsung I'll keep you guys posted. I appreciate the data points guys. Does your $100 non activation fee say they will charge the CC you used? BTW none of this info was disclosed prior to any of my multiple orders and wasnt in the fine print either. A screenshot cropped with just that $100 fee would be cool if its different verbage than my screenshot?
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
VIA SAMSUNG LIVE CHAT

jeff: Samsung will charge a $100 Non-Activation fee to your Samsung Financing Program Account if you do not activate your phone within 30 days of shipping

jeff: I have tmobile..i plan on popping my sim card into the phone on the day I receive it. If that is the case, that fee will not apply, correct?

Mounika C: Hello Jeff.

Mounika C: I will assist you with the required information.

Mounika C: Yes, you are correct.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Yea if you paid with a CC and you dont even have a samsung finance account and you see this message you are probably fine.

Samsung will charge a $100 Non-Activation fee to your Samsung Financing Program Account if you do not activate your phone within 30 days of shipping

But whats wrong with samsung that they cant explain what they are up to with T-Mobile and Sprint?
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
I paid in full so I don't have to worry about this samsung financing activation crap.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
True, but if they are being deceptive with this I just wonder what else they are being dishonest about
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
Just called Samsung again. The woman told me all Canadian orders were shipping from Mississauga, ON, through Tech Data on the 18th. We should receive an email from Tech Data on the 18th with Purolator tracking informations and receive our phones on the 19th, the 20th, or the 21st.
[Samsung Galaxy S8 Guides, News, & Discussion] peachpuff:
Ya that's a bummer, if you order from the samsung experience store you can pick it up on the 17th.
[Samsung Galaxy S8 Guides, News, & Discussion] esotericlife:
FYI, my credit card was charged last night.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Why don't they have many of these stores in the states? I think there is just a handful of Samsung stores in the US. I think Atlanta is the closest one, and I live in SW Florida.
[Samsung Galaxy S8 Guides, News, & Discussion] julianbl:
Mine too.

Ordered a S8 ATT with the full immersive bundle. got two charges, one for the phone, and the other for the bundle.
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
My credit card doesn't show the charge anymore, disappeared today so I'll expect it actually goes through either tonight or Monday. As for the $100 fee, I purchased the Verizon model and paid in full with CC, nothing appears to say I'll have a fee anywhere.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
That was a hold they had on it. When I called yesterday they said they had a hold on the account and would charge soon.
[Samsung Galaxy S8 Guides, News, & Discussion] julianbl:
Same question... I selected AT&T and paid in full. Would i be able to get an unlock code from Samsung?

tnx!

Julián
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
Yeah, figured it would be in that status until paid, not released and then paid at a later time but oh well. My order hasn't been cancelled so I'm not worried.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
AT&T has a website you enter the info and they unlock it for you. I googled it for you I have never owned an AT&T phone before.

*I do use H20 and FreedomPoP Sims in my OnePlus 3T and they use AT&T and I must admit it kills the other services I've used over the years (T-Mobile and Sprint)*
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
My card still says pending. I hope status changes to processing this weekend. I didn't use AMEX this time and maybe I should have.

But since Samsung is using DRI fulfillment services, they haven't gotten around to it yet.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
Let the fun begin: VZW and TMO customers are getting shipping notices for delivery by Tuesday.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
I still have not gotten an email saying it has been shipped along with Fedex tracking number. I did get to stupid speakers yesterday which I will not use! Nothing showing up in Fedex manager as well. Samsung told me they ship on Monday. I would think a shipping label would be created soon though unless it's different from how Tmobile and UPS does it. They said delivery by 4/20 though. If I don't get it by then I'll be mad and won't order from Samsung.com again even if it saves me $20.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Based on my experience with Samsung this pre order I would not be surprised if things got delayed and backordered.

They are a shady company just look at the headlines for the past 6 months.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
It isn't Samsung: it's in the hands of Digital River e-commerce fulfillment center. They are not always the best when it comes to processing and logistics.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Whoever does the customer service through samsung.com is terrible as well. Chat, email, and phone agents are all a huge useless waste of time. I just pray they actually cancelled my 6 orders correctly so I don't have to deal with them again.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
I called Samsung the other day and within less than a minute got a man who spoke excellent english, sounded state side picked up. Checked on my order and said they would ship on Monday.

I hope the company they used is on the ball because tons of people this time around chose to order directly from Samsung and Samsung boasting delivery no later than 4/20. Why would a Company as huge as Samsung use a third party?
[Samsung Galaxy S8 Guides, News, & Discussion] parusia:
I got totally different experience than you. Every time I contacted Samsung over the phone before, I always have a person who has been very helpful. Via chat I always have very good service and knowledgeable people. Emails they always answer my emails on timely manner, and with concrete answers.

I hope this time around that doesn't change.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
It's cheaper to contract with a 3rd party for fulfillment than to buy warehouses, staff them, provide health insurance, etc.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Guys I'm not talking about the basics here. I know they can sometimes handle some simple things with a script. I'm talking about complete company wide incompetence when they do not have the answer. When they have to make something up on the fly or pretend to escalate the question to a supervisor for an answer.
[Samsung Galaxy S8 Guides, News, & Discussion] jpinks:
Wow my email experience has been AWFULL with Samsung. Derision not even knowing about the speaker thing when I was asking what was shipping from Samsung to me so soon. I found thats probably the shipment I missed by not being home this morning. No loss but they wont re-deliver til Tuesday because of Easter LOL
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
It looks worse in person than in the pictures. It will break any phone you place in it.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Yea, I'm not putting my phone in it! A better gift would have been to just ship our phones a bit sooner for pre ordering instead of some cheap arse speaker.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Overnight shipping would have been better than 2 day shipping plus that dock.
[Samsung Galaxy S8 Guides, News, & Discussion] Bxrider117:
I surely hope we all receive our phones before 4/21 or on that day. If I don't I'll be upset but I'm not going to lose any sleep over it. I'm not going to cancel my order. I'm going to be patient. The reality is that eventually we'll all have our phones and hopefully the immersive package t the same time, if you ordered it.
[Samsung Galaxy S8 Guides, News, & Discussion] BarryH_GEG:
Samsung.com is run for Samsung by Digital River. Based on my accessory experience with them they are a source of last resort. People that bought Note7's from Samsung.com were treated pretty shabbily and for the most part Digital River was clueless throughout the process.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
What are some examples of how they treated the note 7 customers if you can remember?

Is that who handles the phones and chats and email support?

They are pathetic I've never dealt with a more incompetent bunch of people in my life.

eCommerceSupport@sea.samsung.com

livechat@sea.samsung.com

support@seaecomm.zendesk.com

officeofpresident@sea.samsung.com
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
Only the carrier can give unlock codes

---------- Post added at 08:00 PM ---------- Previous post was at 07:57 PM ----------

Its technically not even a speaker. It just echoes the sound from the phone speaker. Junk
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
https://www.reddit.com/r/GalaxyNote..._from_samsung_direct_or_was_it_digital_river/

I hope we all don't get digital river'd like the note 7 people did
[Samsung Galaxy S8 Guides, News, & Discussion] BarryH_GEG:
Some samples...
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I get a really really bad feeling they are messing with me. I have 6 orders I hit the cancel order button myself. Then I called to verify they got cancelled and I also emailed to confirm the cancellations. The first and last order show a strange status that has never changed even though its been a few days.

https://www.samsung.com/us/support/account/order/

CANCEL INITIATED

Your cancellation will be complete on launch day

Then if I look under the stupid carrier activation section in my samsung.com account 3 of the phones are sitting there waiting for activation.

http://www.samsung.com/us/support/account/find-all-orders

Then when I go to this section of my samsung account I see 3 are cancelled and 3 are listed as Preparing Order for Shipment

The samsung finance available balance was $3400 after the first order and then the minute it was cancelled 4 days ago went back to $4200. Now after the other 5 orders placed and cancelled its never went back up to $4200 its been a few days and its down to $200. Nobody at Samsung has a clue when I ask whats going on.
[Samsung Galaxy S8 Guides, News, & Discussion] blaine07:
What in the world were you thinking lol? Weren't you trying to get early and resell or something?
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Just testing some theories I had. They had no answers before or after my test results. I'm not surprised at all at this point I expect nothing but complete incompetence from this organization.
[Samsung Galaxy S8 Guides, News, & Discussion] julianbl:
My cc was charged by digital river...
[Samsung Galaxy S8 Guides, News, & Discussion] julianbl:
Got the gift in the mail today...

I have not received an email or notification about this package...
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I hope nobody breaks anything when it tips over and the phone falls out.