yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S8 Guides, News, & Discussion] Bxrider117:
I don't know about ant activation fee, but if it is charged and not disclosed then it should be disputable. Let's wait for the phones to be in hand before critiquing Samsung. I really hated when people complain about 1st world problems, why am I being charged a fee, or how come my card was charged but I don't have any shipping information. If it was next week after Friday and the phone was not in hand them there is a reason to complain. Until then let's have some​ patience.
[Samsung Galaxy S8 Guides, News, & Discussion] esotericlife:
Agree to the above. We are all in the same boat. Wondering though, who will get theirs first??? LOL
[Samsung Galaxy S8 Guides, News, & Discussion] parusia:
For what I see in some of his post he got an add on Craiglist selling the phone for $800.00 with the $99.00 immersion package.

I assume he wants to sell the phone, and make a few bucks out of it. Since he order the Galaxy S8 when Samsung make a mistake selling that phone for $650.00. Since they have that clause, if he don't activate the phone after 30 days he will be charge $100.00 putting him on a debt.

If my understanding​ of the situation isn't that I'm sorry.
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
I cant wait to use the headphones.

---------- Post added at 01:19 AM ---------- Previous post was at 01:17 AM ----------

Its so funny how people think iphones are better. The ONLY thing apple has over samsung is battery life. Id rather charge my phone at work for 20 mins then lug around a junky locked down piece of crap iphone that you have to use itunes to even put 1 song on it.. wrong forum probably but felt the need to express my hatred for iphones lol

---------- Post added at 01:21 AM ---------- Previous post was at 01:19 AM ----------

Most states are 1 party states. Meaning as long as they know(1 party only) its being recorded it is legal. Why does it matter anyway just out of curiosity?

---------- Post added at 01:30 AM ---------- Previous post was at 01:21 AM ----------

If you dont finance through Samsung you wont get the fee I believe. They accept paypal credit.

---------- Post added at 01:34 AM ---------- Previous post was at 01:30 AM ----------

Also, why would you buy a $900 phone and only use it on wifi? Why not buy a kickass refurb note or something even better. To each their own of course if you spend the money you can do what you want with it but you will lose some benefits of the device if it is not activated IMO. There are way cheaper and better devices to use for wifi only
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Correct $100 would have impacted my bottom line had I chose to sell it or kept it. Not 1 person contacted me to even make an offer for 2 weeks off Craigslist. If I gave away the phone as a gift or used it on my T-Mobile account or any other account has nothing to do with Samsung. Having to activate the phone was never mentioned during the purchase process for any of the 5 carriers available.

---------- Post added at 06:39 PM ---------- Previous post was at 06:37 PM ----------

I just noticed that unlike almost every other call to a reputable company samsung.com 18557268721 never once mentions recording the call. My state is 2 party and I know they have a call center in the USA and Canada. Has anyone ever called and heard the recording?

The message about charging a non activation fee shows up for people that paid with paypal and credit cards and probably don't even have a Samsung finance account. Thats why it makes absolutely no sense to have that noted in our Samsung accounts after the order
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
If it is 2 party then by all means unleash on them. We all do have rights and if we are expected to obey the law then so should they. Btw I never call and have found that email is sooo much faster.

Support@seaecomm.zendesk.com

They will reply and you can just keep it going by replying to their reply. Just be specific and use the email address linked to youe samsung account. Also twitter CS is awesome and fast [MENTION=5246982]SamsungSupport[/MENTION] and DM them, they will give you a prompt to verify who you are and that is another quick way. Phone support is becoming a thing of the past anymore, use email or twitter for better results.
[Samsung Galaxy S8 Guides, News, & Discussion] Bxrider117:
As far as having to announce that a call is recorded, I'm a performance Management analyst in a call center for an insurance company. We take calls from all 50 states and we never have to announce that the call is recorded. Only when we make an outbound call to a customer that's when we have to advise that the call may be recorded for quality purposes.

If you call Samsung then they are able to record your call imo.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Thats fine if they record the call but they admitted on tape they always anounce the calls are being recorded. Why lie to me when I just told them the system is broken and I reviewed my tapes and not once did they announce the call was recorded for the past two weeks.
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
You say "tapes" please tell me that you mean digital audio files. Lol I am just imagining you using an old school big tape recorder and a pile of cassettes beside you labeling them.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
Digital of course. I guess it comes down to the toll free number behind samsung.com is just above the law. They don't need to disclose financial details regarding a transaction. They don't need to disclose the calls are recorded and monitored. When you ask about those things they just call you a liar. Send them proof as they requested and then never hear back as they promised.

When you guys call up to check on those orders just see if you hear anything before the agent answers.
[Samsung Galaxy S8 Guides, News, & Discussion] johnwayne27:
Will do :) good luck
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
As of this AM, credit card still says pending so I am hoping that all changes today and we begin to get notifications of shipments ready for label creation with actual tracking numbers.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Same here still nothing on my end. They advertise by 4/20 and if they don't have shipping labels printed and ready to go tomorrow we won't get our phones by then since they use 2nd day air. A lot of people will be ticked off here. If I don't get it by friday I'll cancel and order from tmobile. I probably should have did that all along even it would have cost me an extra $20 and drive to the store.

Now watch it go on back order.

Instead of giving us those useless speakers they should have saved the shipping cost and give us overnight shipping.
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
Actually according to Samsung and zdnet it was reported we should have by the 18 at earliest but that doesn't look like it may happen unless VZW and TMO ship overnight to those who requested.
[Samsung Galaxy S8 Guides, News, & Discussion] Outbreak444:
Same for myself as well. Samsung order changed from submitted to in process a few days ago and that's it. My hold doesn't show in my bank anymore but that doesn't mean I won't get charged when Samsung decides to move forward.

When I spoke to Samsung over the phone in question to my order (the app said that I didn't have any orders so I called to see what was up with that) they said I'd be charged Monday, so I'm expecting some time today to see something.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
This is what it sounds like everytime I call. Maybe it's just me and you all get a different recording?
[Samsung Galaxy S8 Guides, News, & Discussion] esotericlife:
Ghost town...

---------- Post added at 09:19 AM ---------- Previous post was at 09:03 AM ----------

Ugh, the status still says Preparing Order for Shipment
[Samsung Galaxy S8 Guides, News, & Discussion] anewday:
I got mine a few days ago!
[Samsung Galaxy S8 Guides, News, & Discussion] blaine07:
My Samsung order is still preparing for shipment as well. ??*♂️ Starting to think I should've risked just walking into Verizon on Friday ??*♂️
[Samsung Galaxy S8 Guides, News, & Discussion] androidbuff123:
Samsung had promised on their website that people who preordered by a certain date should get it by 04/20. Since they ship via 2-day mail, that would mean tomorrow 4/18 is when a whole bunch of us will ours shipped.
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
I've got them so mad they are actually hanging up on me when last week they said they aren't even allowed to hang up first even when I asked them to hang up.
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
lol...not surprised...your insistence is annoying me..half joking but also serious...give it up man, you tried to make a quick buck off a flip and it's not happening...let it go...it's amazing that you have the time to call them 100 times about this
[Samsung Galaxy S8 Guides, News, & Discussion] 954wrecker:
They told me to call them back today
[Samsung Galaxy S8 Guides, News, & Discussion] GCbard:
i put in my order last night at 10:30pm est. The site said any orders made by 12pm edt on 4/17 will receive their s8 by 4/20. I hope that is the case!!1 So excited!

edit: my cancel order button also disappeared.
[Samsung Galaxy S8 Guides, News, & Discussion] demarisco:
Ordered mine April 9, still says open - Canada store so that may be why. Getting jealous of all these reports of shipped devices in the US :(
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
I'm hearing that it might not be until the 20th or 21st before we get tracking info. I ordered the first day ordering started and still no tracking yet. If we don't have it by tomorrow would I be better off canceling and ordering from Tmobile?

This is unacceptable on their website they say delivery by 4/20 and might not even ship until the 20th or 21st and get it next week.
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Where are you hearing this? Customer service reps?

Samsung advertises 'get it by 4/20 before it's in stores'. It's the 17th, 2 day air would need to be picked up tomorrow to be delivered by 4/20. They have plenty of time to fulfill their commitment.

Nowhere does it say you get it before carriers that ship early.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
I'm hearing a lot of bad things about thsi digital river that handles their orders. I probably should have paid the extra $20 and ordered from Tmobile again.
[Samsung Galaxy S8 Guides, News, & Discussion] jdiddy_ub:
I have an odd suspicion that we aren't going to be getting it by the 20th as well. All the other carriers have seen some type of real movement. Our biggest one is that the cancel button disappeared :rolleyes: and the samsung care switched to "delivered"

hopefully i am wrong and we receive shipping notifications tomorrow and they are just being quiet about the process
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
Let's give it till tomorrow to pass judgement but from prior published history Digital River is not the best.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Yea, how shady is that? There is no excuse why they can't get them out on time. They suckered us into ordering directly from samsung to get it earlier and get the VR gear at the same time.

---------- Post added at 08:25 PM ---------- Previous post was at 08:24 PM ----------

This is what I don't get. If they're bad why doesn't Samsung find another distributor and kick them to the curb?
[Samsung Galaxy S8 Guides, News, & Discussion] markwebb:
Cost. Sell low and promise the world. That's how biz works.
[Samsung Galaxy S8 Guides, News, & Discussion] Blues fan:
Apple sends them out from Apple directly I believe.
[Samsung Galaxy S8 Guides, News, & Discussion] esotericlife:
Im with the above quote... I would chill and not cancel. Imagine all of us getting our s8s by the 20th and you have to wait until the 21st. The horror!
[Samsung Galaxy S8 Guides, News, & Discussion] tourbound129:
Well, until they fail to execute, I'll give them the benefit of the doubt.

If they fail, then I will be on them as well.

---------- Post added at 08:34 PM ---------- Previous post was at 08:32 PM ----------

Again, as long as FedEx picks them up by tomorrow night, 2 day air has them arriving on Thursday.

They haven't failed to execute yet. Until they do, there isn't much to chastise them about currently.
[Samsung Galaxy S8 Guides, News, & Discussion] The G Dept.:
I just phoned them again, and for Canada they should start shipping tonight/tomorrow. Some people might receive them tomorrow but mostly wednesday. Samsung should email (Purolator) tracking #'s tonight/tomorrow.
[Samsung Galaxy S8 Guides, News, & Discussion] senjiroh:
Oh dear it's not is it? They handle HTC and preordering the HTC 10 was the worst dealings I've ever had with any company, it was utter shambles.