yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
The key is to have it held at the delivery terminal that should certainly not delay it I've done that several times

---------- Post added at 11:26 AM ---------- Previous post was at 11:25 AM ----------

On this particular one though I did make a change in my UPS where they are going to deliver to and Alternate UPS location without attempting delivery to my house so in theory it shouldn't be any longer either
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] SAMhmmmm:
I finally got my tracking# also from tmobil. Just says ready for ups. Might see some activity on monday and i might get it on tuesday. I pre ordered on the night it went live. I dont have jump. My card has a pending charge, the charge will prolly post when it ships
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] markfasel:
So I called T-Mobile to see if they could at least tell me which of the two devices this tracking number is for....i have two separate orders due to one line being a jump upgrade and the other (first order) a new JOD order. After spending 15 min on the phone and speaking to a few people the lady said, this tracking number is not for either order. What else did you order? I said NOTHING....I told her, it's definitely one of the devices (unless your in the business of sending me free stuff) because I only ordered these two devices and the timing and consistency amongst other users on this forum, weight factor on the tracking and the fact its UPS next day saver and it was created fairly quickly after receiving a text message saying you were prepping my order for shipping......

She said, that's not possible because the phones are not released until the 21st and wont ship out til the 20th. I told her, she clearly has not been getting memos nor hearing any news...because customers are definitely getting shipping notifications with tracking details....bahah. T-Mobile reps are either completely incompetent or trying to downplay things....

---------- Post added at 12:32 PM ---------- Previous post was at 12:31 PM ----------

We'll see. I'm hoping Monday, but even if its by Wednesday, that's still early :)
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
Yep you got a stupid rep. I would suggest you go to the T-Mobile chat window there and most of them are English and actually know what they're talking about and don't read Scripts
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Alix8821:
I have a UPS Store right in my town. 1.1 miles from my home... Thinking IF I changed it, it wouldn't delay.

Ugh! So worth it if it works out. So NOT worth it if it causes a delay. Haha.

Maybe I'll just call the UPS store or go in today. Ask for their advice....
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] markfasel:
I held for pickup at customer care (UPS) not a store. A store may have a delay or at least later in the day. Customer care is the hub and they pull it from the truck and its ready when they open.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
Yes I did that. Confirmed which was delivery terminal and had it held there for most previous shipments.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Alix8821:
Hence the "Monday 4/17" message you received... Got it!

The "hub" all deliveries go thru by me is only 20 minutes from me, BUT in the opposite direction of work. I'd end up missing work anyways... FML

Decisions. Decisions.

Haha

---------- Post added at 12:49 PM ---------- Previous post was at 12:46 PM ----------

The hub is where it's scanned, then goes "out for deliver" from right?

If so, think I know where my hub is. Same place on my last 3 UPS deliveries...
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] UniX1rm:
For people with thr tracking number, it might start moving Sunday night and ships Monday. I don't have much proof to back this up but with few phones back from T-Mobile, I've seen this happen.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] markfasel:
With JOD, no downpayment was needed for the S8 (monthly did increase a bit tho).
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] CadillacMike:
When I try this,my only options are The UPS Store locations, not the actual hub
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
Maybe some of them operate as a hub in a store my delivery location was Girard but I think it's listed as a store as well
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] truckerdewd:
If you are talking about the vr promo, that is through Samsung

Sent from my wickedly awesome Galaxy Note 10.1 2014 using my S-Pen. Duh!!!
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] msage:
Hopefully they show up monday, but same thing happened to me with the Note 7 where UPS showed a pickup date but that ended up not being accurate bc the phones still didn't move for a few days. Each day the pick up window got extended
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] tourbound129:
Getting the S8+ now and definitely getting the Note 8. JoD is great although Legere is trying to make it not great with this down payment crap.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
Ill take a look at the note 8. Will decide then
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] mikeb85:
Anyone been charged with no texts at all
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
Here. Charged on 4.13. Ups tracking 4.14. No text no email from T-Mobile
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] km8j:
This is so erratic is crazy
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] SAMhmmmm:
If u have 2 lines or multiple lines check em. Thats what they did with me. Send the txt on my wife's line. Tracking was sent in email
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] bamfsig45:
They may not read scripts but the type them... baha

Oh I'm waiting on that device too....... mmmhmm
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] markwebb:
I have all of my UPS and FedEx shipments held at a UPS customer care center: flawless and it is right at the airport.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] jodifi23:
Anyone else have 1 tracking number for 2 phones? I've ordered 2 phones at the same time before, and Ive always recieved 2 tracking numbers.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] senor360:
No update. No tracking number. Woe is me. :)
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] dantes5823:
im on the flip side. text but no charge. I called t-mo to make sure everything was all set and my bank too lol.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] adio201:
Just received tracking number now I'm waiting for my wife's s8 number
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] siggystyle:
Did you double check with T-Mobile to make sure nothing went wrong (like a rep putting in your order wrong, or missing piece - EIP, etc...) during your order??
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] jutaejrtouch:
What's the weight of the package?
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] jodifi23:
2.5 lbs

I have an s8 and s8 plus coming. I figure that's both of them.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] jutaejrtouch:
I agree!
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] siggystyle:
You can try calling their customer service line and then request a hold at the distribution center...
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Djapatos:
I have done this before ie changing it to pickup. I have pickup location 10mns from my house. Having said so i dont wanna do it this time until I got a delivery date. I will only do it if the date is on Tuesday because I work from home that day so I can just pick it up right at 10.

If it's any other day I won't because I will never make it to there before 6 to pick it up.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] CadillacMike:
I thought about that, but I think at this point there won't be an option to pick up anywhere until Monday.

I am in Louisville and so is the phone.

So i would imagine if it is available Monday, it won't be any quicker to pick it up at the Customer Center vs pickup at my UPS Store
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] siggystyle:
I agree... Travel within the same city would only be the day of, so as long as you make your decision early enough in the given day of delivery, I believe either option would be good for you (and of course you would know best which of those is either fastest or most convenient for yourself)...
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Cyberguycpt:
As Someone that has held plenty of packages at a UPS Hub let me give you guys and gals a little info.

1. If you put a hold today it will say it will be ready starting Monday because most are closed today. I've been nervous in the past because I put a hold and it didn't ship until the day before the hold would have expired. But once it's officially held the date range will change.

2. If Holding at a UPSHub you will be most likely able to pick it up day one probably after 9 as the priority will be getting the ones on the truck first out for delivery. If holding at a UPS store you will probably get a one day delay as they have to drop it off at a store the same way they would have to drop it off to your house.

3. Make sure you have a ID, it is necessary for piking up your package.

4.Another option you might have is to request a specific time range for drop off at your house. The only issue with this would be the knowledge level of the drivers in you area. First time I requested this they delivered like 10 minutes early, luckily I was home already but felt it should have been within the right time frame as I was only lucky enough to make it home on time but what if I hadnt.

The only thing I hate about my UPS Hub is I work 30 minutes from my home and the the Hub is another 30 minutes past my house during rush hour. So its like a hour and probably more like 1 hour 25 minute on the bad days. There is actually a Hub closer to my house but because of the way they break down thier service area I'm apart of the one further away.

---------- Post added at 05:39 PM ---------- Previous post was at 05:30 PM ----------
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] MicroMod777:
Well just got a text with tracking finally too. Guess its been ready for pickup since Friday 5am. We'll all be seeing our S8/+'s by Tuesday for sure! Finally the great awaited day of victory is upon us.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] CadillacMike:
Well now you made me think I should call and change it to the Hub
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] adio201:
Well I got my tracking number but it dose not show any info so I'll just wait till Monday see if UPS has it on there hands
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] jkforce:
Hmm that is weird, mine shows 2.5lbs why yours says 1.7????
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] HTX832:
Placed pre order the first hour of it going up. Got the "Get ready" text on Tue the 11th. Transaction failed because bank thought it was fraud. Called bank and T-mobile to verify the card on file. Rep told me the system would automatically retry to charge the card . Its been 4 days now and T-Mobile still hasn't charged the card and there's been no update or other text.

what do you guys suggest?

Is there anyone that had the initial charge fail and has been recharged?
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] peterjfry:
Same thing happened to me. Was told the charge would automatically be attempted every four hours, but that didn't happen. I called T-Mobile again later in the day and they said they would need to re-enter my card info after a denial. I gave them the same card info (after calling my bank) and the charge appeared the next morning. One day later I had my tracking #.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] HTX832:
Wow this is a bit frustrating. Not sure why I haven't seen the charge on my card after my 4th day and you got recharged with in 24hrs lol. Guess ill have to call T-Mobile again and see what's up. Thanks for your reply :good:
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] vw65bus:
My card was charged Thursday but still no info or tracking on mine. I pre ordered the day after release.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] MicroMod777:
You guys probably ordered accessories. I didn't and my S8+ says only 1.2lbs.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] siggystyle:
I would, because it is the only "other" method that I am sure of (when you are actually making changes to the delivery) that will not result in a delay of some sort...

***When calling in ADVANCE of attempting to deliver, of course***
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
Mine also is 1.2
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] jer21:
I wouldn't read too much into weights. We're all getting the same phone lol. I didn't buy any accessories and got a regular s8 and mine is 1.5lbs
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] HTX832:
So just gave T-Mobile a call and some how they manage to screw up every way possible. They entered my card number in wrong all 3 times I called and apparently there's a limit in the number of times you can enter a card. So the pre order I placed on the very first day/hour went out the window... Canceled. I had to replace a pre order today and now I went from the Front of the line to the very back. Feel like I need to Punch something right about now lol THANKS T-Mobile Reps! :D:crying:
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] jdiddy_ub:
i highly highly doubt they are fulfilling orders in the order they were placed....items are usually only fulfilled like that if the demand is way over supply...there are no articles or anything mentioning a shortage of stock

i have a very strong feeling i could place an order right now and still get it on or before the 21st
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] 954wrecker:
I agree I could probably place an order Monday morning and get it before everyone that placed an order on launch day
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Blues fan:
I would have just went into the store and ordered in person and simply swipe the card. That is what I did for the Note 7.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] 954wrecker:
I wouldn't be surprised if most of the carrier stores had no line at all this week outside the normal foot traffic.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Blues fan:
Yea. Lately the only tmobile store in my county which is at the mall I have not had to wait a long time. However other than that store the next stores are 30 miles or more away and sometimes you wait a long time there.

Luckily they're building one right by my house. I don't know when it opens but they're hiring and a "coming soon" sign.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] HTX832:
Yeah was thinking about doing that but the Rep reminded me I wouldn't get the VR bundle if I didn't pre order and I definitely don't want to pass that up.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] 954wrecker:
The next promo after the VR will probably be better anyways. These phones need promos to sell and samsung loves promos.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Tidbits:
I didn't get accessories and mine is 1.60
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] MicroMod777:
Crazy weight differences for the same product. T-Mobiles madness never ends, just like their crazy kick a$$ CEO. lol
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] GoogleFan:
I have a regular s8 and it's 1.7 lol
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] mweinbach:
This is funny. Some moron in the T-Mobile store told me that they are not shipping until the 21-28th. I was going to correct him but his stupidity is just funny.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] GoogleFan:
Yup they'll probably do a bogo a month after launch once the hype wears off
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
They're clueless
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] linkinx64:
Just got tracking numbers for my 2nd phone, the one that had partial pre-order, looking good.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] hagalah:
For those who didn't get text and got charged and no update on website status...Just called T-Mobile for more further status.

I got no text, email, update, no charge. And just finished conversion with a rep and get my UPS tracking number. I was told the package will be shipped on Monday morning by UPS and I will get the phone EARlIER!!
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
I will be perfectly happy if they can ship by Monday
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] hagalah:
If the info I got was correct. Then we can have our phone on 4/18
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] status718:
My Galaxy s8+ 1.70 lbs. Two more days thank god for all of us.....i can't wait to see the pictures flowing on here.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
I confirm again today with the T-Mobile rep that my shipping method is UPS next day air I believe it says that on the UPS app as well
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] status718:
I don't think we receiving on monday.....i don't think that's possible....thinking about going to the t mobile store just to see it again.....nawww maybe I won't tease myself again.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] debbie1420:
My bf and I both got the s8 and it is all in 1 order. same tracking and order number. Also our box weighs 2.8 pounds
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
I went and peeked at it today during a motorcycle ride. I think I've gone in store to look at the s8plus probably 4 or 5 times now
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] DC2CA:
So I'm reading the Samsung website and it talks about having to buy a Knox license. Is the secure folder feature only if you pay??

http://www.samsung.com/global/galaxy/galaxy-s8/security/
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] adio201:
We'll finally info update on ups can't wait.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] dantes5823:
ive yet to be billed but got the packing it up text. i hope i wake up monday to an update.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] bishmaster5000:
I ordered last weekend and I just got my tracking number. 1.5 lbs apparently. I'm just hoping to get them before people can walk into stores and get them. Out for delivery Friday would suck too, I'm one of the last stops on UPS's route. He often comes between 7 and 9pm.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] UniX1rm:
When did you do the preorder?
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] dantes5823:
on the 4th
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Sincere11105:
I've gotten phones shipped on Sunday night (after 12am) and had them delivered on Monday
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] mustankid:
Text on the 13th,but no charge yet :(
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] se1000:
Believe that's for Knox Container, which is the enterprise product. Secure Folder should be baked in and available without charge
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] DC2CA:
Ok cool. Wasn't really sure what Container was.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] basicseamstress:
does anybody know how soon you get refunded after refusing to sign the package?

I managed to order a plus model on accident (well, I verbally confirmed it was the regular model over the phone with t-force, but my brain must've skipped over the word "plus" when reading the agreement... sucks cause I actually read it lol. caught the mistake on the confirmation email.) so I have to return & reorder. I'm hoping to get this device returned early enough to be able to re-pre-order so I can still get the bonuses.

man I've had the worst time with customer service. this is gonna be my third order trying to get the s8. first one I had to cancel because they re signed me up for regular jump instead of JOD even though I made it clear what I wanted to do after buying out my phone smh
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] status718:
I don't know how you do it, I did it one time and got mad. I past the t mobile store everyday and tempt myself.....i cant tease myself,i gotta have my own in my hand. Mine, all mine!!!
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] se1000:
Anyone here feel like the S7 has aged quite well in the past year? This is coming from a phone junkie
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] MicroMod777:
Well lets hope for this Easter Day miracle then!
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Semantics:
I'm still super happy with my S7E. In fact, I'm gonna wait to ship it back in case I change my mind on the S8. I really love my S7E. Since 2010 I've never kept a phone for more than 6 months. I've had my edge for over a year now.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] MicroMod777:
Don't count on any refund fast. Its been over two weeks since I've shipped back my LG G6 and haven't received any refund. They have 2 different warehouse device searches going on to find my return. But the last rep warned it usually takes two billing cycles to get refunded. I just went ahead and did the preorder S8 anyways. They also had to credit my account $26 financing charge as they keep billing you till it registered returned.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] basicseamstress:
man that's messed up. if I can't sign up for a JOD plan before they discontinue it I'll be so upset
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
That's the nice part of ordering online you get to keep the old one for up to 2 weeks after getting the new one
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Sincere11105:
I loved the s7. I ditched it for the note 7. After the debacle I switched to the iPhone 7 plus out of spite. But I came running back to Sammy
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] kuulhus:
Am I the only one who's tracking status shows "in transit"?
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] se1000:
Funny story, so I typically always go for the smaller screened phones, it's just my preference. Bought 2 Note7's for my family and felt like it was such a good device I might have to switch up. We all know how that turned out.

I'm feeling really good about the S8 though, for me it's got everything.
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] CB620:
Proof
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] jer21:
I think it can take up to 30 days or something like that
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] amyf27:
Can you screen shot that portion? Mine shows:
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Sincere11105:
Except the s pen. I'll jump on the note 8 and stick with it
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] redhatter:
Well Tmo just sent me a text as order shipped and its also now says shipped online and the T-Mobile site.... but myups still has it ready for pickup at T-Mobile
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] Sincere11105:
"Shipped" they are holding it until ups picks up
[T-Mobile Samsung Galaxy S8 Guides, News, & Discuss] MicroMod777:
What I did was contacted Tmobile Help on Twitter and they fixed up my line where I could do a new JOD order. Then I payed off my remaining balance on my G4. Then I had to call 611 3 different times till I got the right oversees rep that could do what the Twitter USA tmo reps said I could do. It was a mess. But in the end, got my JOD S8+ preorder done, charged, and shipping out Monday.