yashsingh1/xdaforums huggingface dataset:
[Tilt, TyTN II, MDA Vario III General] LTxda:
I recently purchased two AT&T Tilts. One just died. Upper right has red light and device won't power up and nothing works. Called AT&T and since it's still within the 30 day period I'm going to take it into an AT&T corporate store and exchange the dead device for a new one. Per customer service they have to do this, of course it's within the initial 30 day purchase period. I didn't want a refurb since I paid over $400 for a new device....I expect a new device not a used one.

EDIT: Forgot to mention that I voted "Nope - my Kaiser/Tilt/etc. has worked perfectly from day 1!" but for the record now fall into the category of "Once due to a "Red Light of Death". Note that I have not SPL'd nor flashed any ROMs....all is factory. The device just died on me. So my personal experience is that 50% of Kaisers/AT&T Tilts are failing. Not a good stat considering that the poll shows that to be fairly accurate. Looks like the quality of HTC devices is on the rapid decline. Software quality is declining due to driver issues as well as numerous other problems and hardware problems are on the rise. Athena MicroDrive issue, Hermes screen alignment issues, Kaiser RLOD/drivers/other hardware issues....what the hell is HTC doing? Sheesh. These aren't cheap devices and although money is not an issue, I don't like getting screwed no matter what the value.
[Tilt, TyTN II, MDA Vario III General] drokkon:
Okay - the nightmare continues.

I just received my fourth Tilt. Seems to be functional so far. Cosmetically, it's on par with the second refurb they sent me, but not as nice as the first they sent me (tiny scratches on the chrome, dirty screen, etc.).

However - there is a HUGE cosmetic problem in my eyes - apparently the person who had this before had no idea how to open the SD port - it looks like they tried a screwdriver on it - the rubber is all chewed up. The kicker is that they pried from the right edge - the hinged edge - so not only is the rubber chewed up, but the entire cover also sticks out on the right side and won't go back in.

So in theory I return it once more and get a new phone under the "no lemon" policy. But I'm not sure if this is a returnable problem.

Now I still have the second Tilt they sent me, whose little rubber cover is in fine condition. Does ANYone have any experience swapping out the SD cover?

I suppose I could try prying out the crappy one first...
[Tilt, TyTN II, MDA Vario III General] ericc191:
I had to exchange my Tilt 3 times at Fry's Electronics. The first one had a keyboard that didn't respond at all. The second one had a dead pixel. Sure, it was just one, but it annoyed the hell out of me to where I just couldn't take it anymore. The third one close way too far. I checked the stoppers and they were missing. When it closed, it looked like it was slided open on the other side!

Finally, 4th phone was a charm. They had a brand new one shipped to the store for me and I quickly opened it and inspected. All seemed fine so I took it home. After letting it completely charge, I started getting ready to HardSPL my brand new Tilt. I went to open the SD card slot so I could put my 2GB in it. Turns out there was already a card in it. A Sandisk 2GB card. I went to file explorer to see if anything was on it. There were about 20 porn movies on it. WTF!? New TILT MY ASS.

I decided to keep the phone because it was the only one so far that actually worked perfectly and I didn't want to risk exchanging it for another bad one.

Plus I got a free 2GB card out of it.

My buddy says I should have sued them, but eh..
[Tilt, TyTN II, MDA Vario III General] ZzFDKzZ:
I have return 2 8125's and 1 8525 with Flash roms. AT&T never complain to me about it. So far my Tilt has been working since day 1 perfectly fine.
[Tilt, TyTN II, MDA Vario III General] drokkon:
Thanks again for the tips, Infornography, but I want to revise one thing you said:

As I've said repeatedly, my first unit RLoDed after 3 months. Second unit wouldn't place calls. Third unit had a loose USB port. Received my fourth Tilt, and it was damaged in the sense that the Micro SD cover looks like someone tried to open it from the right side with a screwdriver and then just chewed on it in frustration.

Nobody seems to think there's an easy way to replace the rubber cover with the one from my last Tilt (which has an undamaged one), so I just placed the call to warranty exchange.

I was advised that since this was my FOURTH return, they were authorized to send me a "full kit" exchange, meaning it's the entire box of stuff, not just a backless, batteryless phone. She said that "full kits" have a chance of being a new Tilt, but aren't necessarily, whereas the "just phone" exchanges are ALWAYS refurbs.

So, your fourth return doesn't necessarily mean a new phone. I even asked specifically about a "no lemon" policy.

It's a crapshoot, I suppose. Cross your fingers for me!
[Tilt, TyTN II, MDA Vario III General] Vosberg:
The news

As a rep with AT&T, there are a few things that i know. Going threw XBM is kinda a 50/50 chance, but their techs are more likly to understand the lower end devices. That is why when you call XBM they have to transfer you to "High-end" devices. Just get rid of the custom splash screens, and map PPT back!!!

One word of causoin, though. Today i was talking with a customer that was trying to go threw XBM, granted, it was a V3xx, but same princeaple appys, if the device is unlocked, and you send it back, they will take it. Well, as you know, all of the devices that XBM sends back are referbs, so someone else might of flashed / unlocked the device. If that IMEI is shown as unlocked (they will know) it will show as CPE (Customer provided Equipment) and deny the warrenty, and Insurance for the moment does not cover the high-end devices. So that is all ways something to think about.

I have worked with AT&T since it was AT&T Wireless, not the new Mobility.
[Tilt, TyTN II, MDA Vario III General] petard:
My first Tilt (MAN I was SO excited for it, bought it midnight when it was released on Premier) came with a non-working camera. It said hardware error. I got it exchanged, the next one had a funky screen color tint and the buttons sucked, so I sent it back, the third I scratched right away (my fault) and sent it back, now my fourth has been fine, but got scratched again (I don't feel like exchanging it, I don't notice the scratch really when it is on).
[Tilt, TyTN II, MDA Vario III General] Malibu:
When I warranty'd my 8525 for the screen issue, it had HardSPL on it, I downgraded back to WM5 (I was running VP3G's rom, it was kick ass!)

I was too afraid of bricking it trying to downgrade back to stock SPL, so I left HardSPL on it, never charged me, plus I had the same issue with the replacement, when i called XBM, they said the old one was being used on an HTC Corporate CRU plan haha
[Tilt, TyTN II, MDA Vario III General] drokkon:
Thanks for the crossing of fingers - I truly believe my fourth phone is brand new. It had the new style of USB port, which scared me initially (my second exchanged unit had the new style and it was very loose), but this one fits snugly. No RLoD (yet), tight USB port, undamaged SD Micro slot, and it places/receives calls.

Yay! My nightmare is over for now...

But I do have one question: This was a "full kit" exchange, meaning they sent me a whole new box. Everything was identical except for the battery; I used to have a Samsung, but the new phone included a "DynaPack."

Which one should I keep and why?
[Tilt, TyTN II, MDA Vario III General] joeonsunset:
My very first Tilt exchange got me a "full kit," even without my asking and the rep didn't tell me that it was coming that way. I was pleasantly surprised, but the phone turned out to have the funky-tinted screen (too warm/brown, and dim.) The phone looked new definately, but it did have the 0611 manufacture date still.

When I exchanged it, they gave me a bare phone. :-/
[Tilt, TyTN II, MDA Vario III General] BBM-Lee:
Well, to be honest i returned 2 tilts, however, that was due to the stores trying to screw me..

1st store (online) tried to pull me out of my family plan and set me up on my own account, locking me in on data for $40/month for 6 months or I pay a $200 penalty (price was $299 after data plan discount)

2nd store was AT&T corporate, upgrade price was $299 after $100 mail in rebate, but also required the $40 data plan for 6 months of suffer the $200 penalty (mail in rebate gets voided, and $100 penalty)

considering I knew I was going to void this in a heart beat, it basically made the phone $400 to me...

so returned both of those, bought mine at Best Buy.. since then no problems since "day 1" of this phone... 1st tilt I got I never took out of the box.. 2nd tilt I used for half a week before I found out AT&T wouldn't insure it, and I read the fine print on the mail in rebate
[Tilt, TyTN II, MDA Vario III General] jwbrint:
My wife's Tilt just got the Red Light of Death after almost 3 months. Guess I'll be returning it. Wish me luck.
[Tilt, TyTN II, MDA Vario III General] svein01:
Awful AT&T experience

Heck, I'll bite - horror stories, who can resist?

Bought my Tilt back in late November and really really happy with it. Imagine my dismay when the LCD cracked earlier this week. Called AT&T, the only thing they could do was let me buy a new one. I figure, cr*p, my fault, what can we do here? Anyway, figuring I'm happy with the thing, I succumb after the nice support lady gives me a $200 rebate, $100 of which is an allowance for being on their $40/month data plan. I go "cool" - and all I need to do is commit for another 24 months. OK, happy with AT&T, happy with Cingular (who bought the rights to use AT&T's name - this isn't really AT&T you know...) so I do.

Phone arrives next day, and nothing works. I figure, OK, I need to have the new SIM card provisioned. Call AT&T, and another nice lady goes through the motions. 15 minutes later, I'm off the phone and ready to go wireless.

And this is where the story begins in earnest... :mad:

I started getting popups on the phone complaining that it couldn't connect to GPRS/3G. I go, afflac!!! So, another call to AT&T, only to be told I don't have a data plan and never did. I go, wait a minute?!? I've had one for 2 1/2 years, how can it be gone? Turns out, the plan I was on had expired and AT&T now offers a different plan at $10 extra per month.... So now I have to pay $50 every month to AT&T instead of $40 because I was reprovisioned with a new SIM card - that's $240 extra over the life of my contract that I sincerely wasn't prepared to pay - and all because I had to *buy* a new phone and get a new SIM as well... no grandfathering of existing services here.

3 calls later and several hour-long conversations with supervisors and the line, and I'm no closer to a resolution. I eventually succumbed to the additional charge, but believe me - once I'm out of my contract, I'm done with AT&T/Cingular!!!

Comments/replies are welcome (as if I have a choice :cool:)
[Tilt, TyTN II, MDA Vario III General] astn:
My tilt got the RLoD this morning (1030 got a text message, no worries, then at 1400 red light, nothing works.) Purchased in the middle of November, replaced once (in the 30 days) in December for a bad screen.

I went into a corporate store, and while they were understanding, weren't able to help me beyond verifying that it was broken and putting me on a phone in the corner of the store with the warranty replacement people ... an escalation later, and the warranty people are happy to replace the phone with a refurb, but are unable (apparently physically unable) to replace my phone with a new one because they only have refurbs in their system.

To sum a long story up, it was me repeating: "I didn't pay for a refurbished phone, I paid for a new phone that works properly. This is going to be my second replacement, and this is a 'known' problem that neither HTC nor AT&T knows why it occurs, so how can you 'certify' a refurbished phone from this happening again?" to which I hear "I'm sorry you're having this problem, we'll be happy to send you a certified refurbished/reconditioned phone" from everyone. I've tried to be very reasonable, and I even asked if they could simply warranty the refurb for a full year after I receive it (which seems reasonable, if this refurb'd phone is so good) but they won't even consider that either. I asked to escalate to a manager level and they promised me someone will call on Monday (we'll see...)

( an aside: An interesting tidbit for all the people who said they get a "full kit" after three replacements. The warranty supervisor advised me it is impossible for them to send you a new phone -ever-. The full kit is simply a refurb in retail packaging. )

No resolution, but I've contacted my credit card issuer who've advised me that I should just file a dispute on the charges, which I may do on Monday. I've heard that the credit card tends to side with the customer if there is any question of a validity of a claim; I would hope that two replacements in less then three months would be valid, especially when AT&T/HTC don't actually know why RLoD occur.

Will update if things change, especially once I see the condition of my certified pre-****ed phone.
[Tilt, TyTN II, MDA Vario III General] nimda0:
I've never had an issue with my tilt. I've had an issue with the 8525, i returned like 4-5 of them... but not the Kaiser/Tilt/TytnII/8925
[ZTE Axon 7 Questions & Answers] le011:
hello all

i have ZTE AXON 7 U model.

i did bootloader unloock and instaled TWRP 3041 and did this "Once you booted to TWRP , Tap Mount and Check "Mount, System as Read-only", this is very important".

now im on the A2017UV1.1.0B15_systemstock_by_DrakenFX.zip. all works great.

in twrp when i do backup and

want to restore it

i get this massage: " cannot restore system--mounted read only".

how can i backup and restore in the wright way?

ty all
[ZTE Axon 7 Questions & Answers] amphi66:
"Mount and Check "Mount, System as Read-only", this is very important".

What you have quoted is only to complete the installation Flash. Go ahead and uncheck 'Mount System Read-Only' for normal operation and you are ready to go!
[ZTE Axon 7 Questions & Answers] le011:
To for your replay.

When I unchecked the System read only and trying to restore the phone from the backup I made in Twrp the phone stucks after reboot on the screen that says the bootloader is unlocked and that's it.
[ZTE Axon 7 Questions & Answers] amphi66:
You should see that screen and the phone should continue to boot after 5 seconds.

To recap:

1. You stated all was fine in B15 after following the upgrade steps.

2. You made a TWRP backup (system, data & boot) of your new B15

3. When attempting to TWRP restore the B15 backup it could not as system was still mounted "read only"

4. You unchecked "read only" and then did the restore

5. Now system does not boot (hangs on bootloader unlocked warning screen)

If that is correct it sounds as if you have a bad or incomplete B15 backup or you are attempting to restore a B29 backup to a B15 bootstack.
[ZTE Axon 7 Questions & Answers] le011:
All correct.

After Im making backup, I'm wiping, and trying to restore the backup I just did.

No luck.
[ZTE Axon 7 Questions & Answers] amphi66:
Confusing to me. How are you using phone after a bad restore?

What revision TWRP did you flash? Did you flash SU 2.79 after flashing ROM?

Perhaps someone w/ more knowledge can chime in, but sounds as if you are a candidate to begin again following the steps carefully

Goodluck
[ZTE Axon 7 Questions & Answers] le011:
hi

i have TWRP version 3041.

after i'm trying to restore and wont succeeded , i flash the rom again. the rom im flashing is : A2017UV1.1.0B15_systemstock_by_DrakenFX.

then the phone boot up and work great.

im not flashing supersu because i dont want root.
[ZTE Axon 7 Questions & Answers] amphi66:
Interesting. How long are you waiting on the Bootloader unlocked warning screen?

Next time in TWRP look at the data partition and verify it is formatted as ext4 not f2fs. I might also download a different version of TWRP and reflash the IMG file from within TWRP. I reference [MENTION=3044858]DrakenFX[/MENTION] here as he may have the easy solution.
[ZTE Axon 7 Questions & Answers] le011:
How i check in TWRP how the data partition formated?

I trayid the new version of TWRP 3100 and same thing.

after restoring the phone stuck on the Bootloader unlocked warning screen -last time i waited for 5 min before i

shut down whit power button.
[ZTE Axon 7 Questions & Answers] DrakenFX:
Easy fix, go back to TWRP,

* Wipe Data (if you are in different ROM a or version) - Dalvik- Cache

* Check MOUNT SYSTEM AS READ-ONLY

* Reflash B15 system

Happy reboot

If you Previously were using B15 , you may restore data only, other wise is a no go.
[ZTE Axon 7 Questions & Answers] le011:
hi

i did that for 3 tomes ending whit the same result :

the rom working great after clean instal...restoring from TWRP....ending whit stuck phone.
[ZTE Axon 7 Questions & Answers] amphi66:
You may not have seen this on another thread with a similar issue:

"did find something else out. Under [TWRP] settings, if I enabled the "Use rm -rf instead of formatting", then I can restore successfully."

Goodluck
[ZTE Axon 7 Questions & Answers] le011:
OK ty

i will try that and post if sucssed.
[OnePlus 2 Q&A, Help & Troubleshooting] vishalkjain:
Can anyone please help me. I want to downgrade my oneplus 2 from 3.5.6 to 3.1.0

Oos 3.5.6 have too much bugs. Please help me
[OnePlus 2 Q&A, Help & Troubleshooting] Santi_SAZ:
https://xdaforums.com/oneplus-2/general/rom-mirrors-official-oxygen-os-roms-ota-t3209863
[Galaxy S6 Q&A, Help & Troubleshooting] -TheJoker-:
I am Greek and I own a G920F but I have a Portuguese CSC (TPH) .. Any news about the OTA when it will arrive for us? Cause I don't wanna flash it via Odin

thanks

PS: Sorry if my english is'nt very good ;)
[Galaxy S6 Q&A, Help & Troubleshooting] sofir786:
Depends if your current firmware is branded or not. Either way seeing as the rollout is in Europe, give it a few days.
[Galaxy S6 Q&A, Help & Troubleshooting] grimreaper3439:
Does anybody know a workarround of how to keep S-health working and private mode with tripped Knox after upgrading to android 7? I tried searching but couldn't find any answers. Thank you.
[Galaxy S6 Q&A, Help & Troubleshooting] -TheJoker-:
Thank you for responding me in this photo is my current firmware it's unbranded as I know. Can't wait to get the update
[Galaxy S6 Q&A, Help & Troubleshooting] sofir786:
No probs, most the rollout at the moment is for branded devices so it won't be long now till firmware is released for unbranded firmwares
[Galaxy S6 Q&A, Help & Troubleshooting] -TheJoker-:
Nothing yet?I see no new updates http://live.samsung-updates.com/index.php?device=SM-G920F
[Galaxy S6 Q&A, Help & Troubleshooting] vforvlive:
live.samsung, sammobile and many other blogs are not even samsung official supporters!

they wont even get the latest firmwares before us!

you will get it before them ;)
[Honor 8 Questions & Answers] PhantonKid:
Hi guys

i have Honor 8 EMUI 5 Nougat my version is FRD-L09C432B260

I Have unlock bootloader and i have TWRP Recovery 3.0.3

eveytime i flash supersu reboot open the supersu app it says need to manuly re root

what do i do????
[Honor 8 Questions & Answers] Mstena19:
For me the same here.. flashing the zip from

https://xdaforums.com/showpost.php?p=70656062&postcount=55

for EMUI5 goes well, but with no effect, super su does not recognize it, root checker says "not rooted"

At least the TWRP 3.0.3 works well now :)

Any other SuperSu version for this phone?

FRD-L09, Android 7.0

---------- Post added at 08:12 PM ---------- Previous post was at 07:56 PM ----------

tried this

https://xdaforums.com/honor-8/help/installed-nougat-trying-to-root-twrp-t3570494

flashed modified boot.img, but supersu apk says root is outdated, update fails

root checker says not rooted, so still no go
[Honor 8 Questions & Answers] AnDrOiiiD_YT:
Install phh Superuser from here
[Honor 8 Questions & Answers] Mstena19:
Works!!!! :p

rooted, yeah
[Honor 8 Questions & Answers] BigBengt:
Same for me, I have honor 8 FRD-L09C432B389, bootloader unlocked, twrp 3.0.3 installed, successfully flashed supersu 2.79 but root checker say "no root detected"

very thankful for help.
[Honor 8 Questions & Answers] PalakMi:
Try magisk better
[Huawei P9 Plus Questions & Answers] yassine78:
i'm on stOck marshmawllowVIE-L29C185B181

when nougat upgrade to B360 is possible?

i tried to nougat B320 and it was successful with upgrade finder but failed with B360? so i returned to marshmawllow to have official OTA
[Huawei Mate 9 Questions & Answers] MeHMeTDaLGiC:
The system update on the Settings menu disappeared.

After loading Kangvip173, I returned with nandroid. There was no system update in the settings afterwards. What can I do?
[Huawei Mate 9 Questions & Answers] eddmecha:
iinm kang disable the system updater,but u can always get it back by flashing full_data.zip n public_data.zip of your build
[Huawei Mate 9 Questions & Answers] MeHMeTDaLGiC:
Thank you for your quick reply. Where can I find these files?
[Huawei Mate 9 Questions & Answers] eddmecha:
try Here
[Huawei Mate 9 Questions & Answers] MeHMeTDaLGiC:
Thank you :good: