yashsingh1/xdaforums huggingface dataset:
[Tilt, TyTN II, MDA Vario III General] KoZoTo:
The Bad Charger Is:

HTC P/N: 79H00051-01M

2 S/N's:

On Actual Label: 5RW0743934858

On Side on a sticker: DP4X17AW888145

Ill have pics for the good vs the bad one up soon
[Tilt, TyTN II, MDA Vario III General] KoZoTo:
Good one on the left, bad one on the right, this way you guys can tell the difference.

Side note: Picture taken with the tilt, damn good camera!
[Tilt, TyTN II, MDA Vario III General] tyeo098:
THE ONE ON THE RIGHT IS THE ONE THAT FRIED MY PHONE!!!!!

Now I have the one on the left =]]]

YAYS!!!

Thank you soooooo much for clarifying that.
[Tilt, TyTN II, MDA Vario III General] KoZoTo:
Anytime, im glad I can come into these forums helping from the start
[Tilt, TyTN II, MDA Vario III General] mkklein:
Bad, bad charger

For the record, I have the good charger shown on the left. Even so, it will not charge my phone. The replacement from AT&T is supposed to arrive tomorrow. We shall see.
[Tilt, TyTN II, MDA Vario III General] bpianfet:
ditto from Illinois

add me to the list. just exchanged my tilt. Interesting, i now get a better wifi signal from the same locations.

-b
[Tilt, TyTN II, MDA Vario III General] dfresh305:
Good cop bad cop

Bad news everyone,

I have had the "good" charger from the beginning.... I don't know if its a charger situation after all.
[Tilt, TyTN II, MDA Vario III General] xconradx:
36H00563-00M

181007(RC01)/US

Charger is the supposedly "bad one", but my phone is still working perfect. This is the new tilt, my RLOD one I can't get the numbers off because I already took it back.

However, I don't think the charger is the issue. I've been using my new tilt for about 2 weeks without a hitch. The one that died lasted 2 days.

If I could take a stab at it, it seems to be something internal, like someone posted earlier, HTC replaced his motherboard. I assume he is still using the same charger?
[Tilt, TyTN II, MDA Vario III General] dereknas:
Has anyone tried charging using tytn/838 pro charger?
[Tilt, TyTN II, MDA Vario III General] uglybassplayer:
Curious... Is this something that seems to be only affecting the Tilt or have any TyTN II owners experienced similar problems?
[Tilt, TyTN II, MDA Vario III General] TitsMagee:
So it might be hardware or it might be the charger?

What would make so many just not work after New Years?

I spoke to ATT tech online and they said they are (of course) unaware of a problem.
[Tilt, TyTN II, MDA Vario III General] austinsnyc:
i do NOT think it is a charger issue I have had my kaiser from the first day they cam out with the delta charger and have had no issues what so ever. I think its more a bad batch of tilts since I have not heard of any kaisers having this issue only tilts
[Tilt, TyTN II, MDA Vario III General] dfresh305:
Agreed. Just a bad batch of tilts that came thru. Hopefully we have seen the last of them. My new one should be in today. I will post the build date.
[Tilt, TyTN II, MDA Vario III General] HarleyTheGod:
36H00563-00M

181007(RC01)/US

Mine also died while on charge the night of 12/29. I tried all of the suggestions that I found here and on AT&T's HTC forum, to no avail. Finely I gave up and called AT&T on 12/30, only to be told that I needed to speak to someone from the "Premier" dept and they were out until Monday.

I left the battery out of my phone overnight and put it back in the morning, Monday 12/31, without trying to turn it on, and brought it to work with me. When I got to work I tried to turn it on with no luck.

At 8 AM I called AT&T to start the process of getting a replacement. They wanted the IMEI Number, so I removed the back and battery and read it off to them. I went through the whole process and a replacement was sent on it's way.

RIGHT after I got off the phone with AT&T I picked up my Tilt, put the battery back in and the back cover back on and, just for the hell of it, pushed the power button.

Son of a ***** powered right up and is now working fine!

I immediately called AT&T to cancel the shipment of the replacement phone and was told that once an order was placed it couldn't be stopped but they would note in their system that I no longer needed the phone and to ship it right back when I received it, which I did this morning.

Now I'm wondering if I should have kept the replacement phone after all even though the "old" one is working fine.
[Tilt, TyTN II, MDA Vario III General] -haze-:
Oh boy, this doesn't look good. I hope I don't get this. :(
[Tilt, TyTN II, MDA Vario III General] dfresh305:
@Harley-

You probably should have kept the new one and let them have the old one. I'm gonna go try mine now and see if it comes back from the dead.

@ Everyone-

What's killing me about this whole situation is the death of the 8525 only days after the tilt died. (Sounds very gothy with the death and the killing. lol) Just coincidence??? I think not. Is it possible some crazy ota update was sent and certain models could not handle the change? I know that's just taking a shot in the dark, but if ozzy can, why can't I?
[Tilt, TyTN II, MDA Vario III General] KoZoTo:
I never said this is the only reason that tilts are getting the red light of doom, but it has been one of the passing problems in my store. This is just my personal insight.
[Tilt, TyTN II, MDA Vario III General] enigmatx:
My experience is somewhat related to the Red Light of Death issue many of you are facing. I received my AT&T Tilt on 23NOV. I had been charging it with the supplied charger, an OEM charger from my Cingular 8125, as well as two different Motorola AC chargers (with lower ratings, 500 mA?), and two different DC car chargers (one a Motorola the other a Blackberry charger). Of course, the lower rated Motorola chargers charged it more slowly, but I was able to charge it completely with every charger (or so, I thought it was completely charged, but now am not so sure).

However, about 7-10 days ago it began to not charge with anything but its supplied charger or the charger for the 8125. I also began having problems with the battery draining mouch faster under normal usage. I also noted that I would see the wait cursor appear about every 2 seconds when on the Today screen and rarely, but sometimes, when in other screens. SK Tools reported that shell32.exe was consuming 20-100% of the cpu cycles. This all began on or about the same time I did a hard reset without loading the AT&Tcustomizations. But that should not matter and is inconsistent with other user's experiences.

I think I've isolated the wait cursor and battery drain problem to SPB Pocket Plus version 4.0.2 - or more likely, something that I had loaded under SPB Pocket Plus. I haven't bothered to further isloate the SPB Pocket Plus issue as the hard drive on my work laptop crashed. :(

Still, I find it odd that the phone has suddenly become very picky about its power source. I never had that problem with any of my three 8125s that were charged with the one shipped charger and the same under-rated Motorala chargers and same DC chargers.

It is worth noting that the batery on my 8125 had died after about 3-4 months. The store rep replaced it for free, but advised me to not leave the phone connected to the DC charger when starting the engine as it can expose the phone to power surges that cause premature battery failure. I don;t know if it's true, but I practiced that protocol thereafter and the battery on the 8125 is still going strong after 8 months.

The 8925 is using the stock AT&T ROM with customization via cab files that are not known to cause any problems.

Battery is Dynapack P/N: 35H00088-00M

Charger is Delta Electronics, Inc.; labeled "C.C.: JM" and "REV: 01"

Serial Numbers start with SRW0611..... and DP4X163....

HTC P/N: 79H00051-01M

Model: ADP-5FH B
[Tilt, TyTN II, MDA Vario III General] GSLEON3:
Two Issues...Mine confirmed

Well, there are be two issues going on here it seems. My replacement tilt usb port is arrow straight. My previous post reference to the curving, or a lower right side of the port pin has also been confirmed as a culprit to this issue. It seems that some of the tilts have usb port pins that are not completely attached & have a tendency to break on the weaker right side. This upper right pin is labeled "E" on the HTC USB PIN Chart & this is what handles the 5-Volt charging. When the pin breaks in this area, you get a curve to the right side or the pin drops slightly on the right side. This also explains why some people can still charge via home chagre & not auto. I expect we may find that the same thing in reverse may also occur, hence causing the unit to only charge via the 5V such as pc - usb or auto.

So, we have bad cargers for some & bad usb ports for others it seems.

As a precaution, I urge you all to make sure that your usb connectors fit snug, BUT NOT TOO TIGHT! Also check to make certain that your charger cable is free of debris & that it hasn't got a slight bow to it.
[Tilt, TyTN II, MDA Vario III General] dfresh305:
I understand all the talk about chargers, but what I am saying is that when putting a completely charged battery in my phone, I get nothing. It won't turn on at all.
[Tilt, TyTN II, MDA Vario III General] TitsMagee:
Weird, I called my phone and instead of going directly to Voicemail, it rings like the phone is on, then goes to Voicemail.

That leads me to believe the phone thinks it has battery life?
[Tilt, TyTN II, MDA Vario III General] dfresh305:
Not so much....

That's really more network dependant. Not so much your phone thinking anything.
[Tilt, TyTN II, MDA Vario III General] TitsMagee:
Thanks.

Well I went to the AT&T store and its not the battery, its the phone:( so I have to wait for my new one to arrive...

This website is great!!!:)
[Tilt, TyTN II, MDA Vario III General] HarleyTheGod:
That's what mine was doing. I have two batteries and a stand-alone charger.

Personally, I think it was a software bug. That's the only reason I can think of that would cause so many to die the same way on the same night.

And dfresh305, you're probably right about keeping the replacement, but I've only had the phone a month and still have almost 11 months to go on the warranty.
[Tilt, TyTN II, MDA Vario III General] dfresh305:
My question is how does a software bug keep a phone from even responding to electricity, and then suddenly decide to go away and let the phone work again? Just seems crazy. My new phone was overnighted, and UPS has it listed for "Out for delivery" right now. I'm patiently waiting. LOL
[Tilt, TyTN II, MDA Vario III General] jasonrush:
i dont think its day/month/year because mine is:

36h00563-00M

061107(TB02)/US

and i bought mine on october 6th. mine is fine btw(knock on wood).
[Tilt, TyTN II, MDA Vario III General] dfresh305:
That actually helps prove the dates. I just got my new one in. Unfortunately I looked at the date and "memorized" it, then put my awesome boxwave active case on. I don't feel like taking it all back off, and I already forgot the date. I will tell you it was different from my other one. Hopefully I have good luck with this one.
[Tilt, TyTN II, MDA Vario III General] skuzz:
Mine just fried itself too. It was sitting on the USB sync cable synced with ActiveSync, just sitting idle. Then Windows did the ActiveSync disconnect sound, the Tilt went dark, and then the red LED of death came on.

Charger:

Phihong PSAA05A-050

HTC P/N: 79H00055-01M

Battery:

Samsung KAIS160

S/N: 5FGA37BV002883

HTC P/N: 35H00086-00M

Product of China

Kaiser:

KAIS100

HTC P/N: 36H00563-00M

Datecode: 181007(RC01)/US

Kaiser Mainboard:

P/N: 99HCY090-00

Serial: HT749G006030 T02

Unfortunately the AT&T store only had the same manufacture date in stock with the same Samsung battery so I might very well have the same problem all over again.

Here's hoping.

Out of curiosity, was anyone who's phone got toasted using BandSwitch?
[Tilt, TyTN II, MDA Vario III General] mdifilm:
is it me or all the ones that got fried has this on it's datecode: RC01 ?
[Tilt, TyTN II, MDA Vario III General] drokkon:
Well, two suggestions have been offered that I could do myself:

It's a battery problem, and the battery needs to be "jump started." But many people are saying that new, fully charged batteries don't fix the problem, and I don't think anyone has actually had success by splicing the power cable and applying it directly to the battery terminals, right? So I'm thinking that I WON'T splice a power cable, and I WON'T go to the store asking for a new battery.

It's a charger problem, and you need a different charger. Well, mine went dead when charging on the power supply from my Jabra headphones (which I'd used to charge it many times before). I always use the one that came with the Tilt when I'm at home (the Phihong, aka "good" charger).

Taking that into account, I think my only option is to call for a replacement, right? So what's this deal with them billing my account for the replacement if it's my my fault or something? I only ask because I'm a flash-aholic (was on Dutty's 7b), and I really can't afford another $400 if they decide that I've voided my warranty. Should I be worried about this, or should I just make the call?

Thanks!

PS - I'm in the middle of a job-search, so my Tilt dying couldn't have come at a worse time! Back to using my old Sony Ericsson Z500A for the time being...
[Tilt, TyTN II, MDA Vario III General] drokkon:
I don't think so. Mine is:

Phone:

36H00563-OOM

DATE:061107(TB02)/US

(Did anyone ever figure out why, if this is ddmmyy, why the date printed is over a month after I purchased it?)

Battery:

Samsung KAIS160

HTC P/N: 35H00086-00M

Charger:

Phihong PSAA05A-050

P/N 79H00055-01M
[Tilt, TyTN II, MDA Vario III General] skuzz:
Well it could very well be MMDDYY?

Are there any date codes this wouldn't work with?
[Tilt, TyTN II, MDA Vario III General] drokkon:
Sure - look at the top of this page. There's no month 18 that I'm aware of. ;)
[Tilt, TyTN II, MDA Vario III General] nvrnuff:
muahaha it's the Y2K+8 bug

In all seriousness, my sympathy to those with this problem.
[Tilt, TyTN II, MDA Vario III General] skuzz:
Haha! I lose at life.

Maybe it's just a secret 6-digit number and those who have the bricked phones (me included) are the ones that suck. It's the way of the phones singling people out.

Or maybe HTC doesn't know how to tell time? I also noticed the part number up near that code is different from the part number over the IMEI barcode, I wonder why, and also if that date code ends up being something irrelevant in regard to the handset revision number.

After the serial number does anyone see anything that isn't "T02"?

Also, what scares me, the replacement Tilt I got from the AT&T store starts out HT748. My fried tilt was HT749. If it was an early-revision-glitch, that means I probably definitely have it in this one.

Here's hoping it was just a fluke on one subset of the serial numbers in a production run *crosses fingers*
[Tilt, TyTN II, MDA Vario III General] Supra unTamED:
i had the same thing happen and i was told my phone had just crashed
[Tilt, TyTN II, MDA Vario III General] kjb86:
yeah I've had the same problem.

Branded HTC from Europe.

It's not the battery. It's not the charger.

36H00564-00M

Date: 061007(TB02)/EU

P/N: 99HCY147-00

Mine happened Jan 2nd. I just finished text messaging at around 3:30pm and then came back to my phone to see if there were any other messages and that was it. It was just dead. I don't know why, but obviously this sucks now and I have to deal with it.

Chances are mine will have to go back to Europe (i'm in Canada)
[Tilt, TyTN II, MDA Vario III General] kjb86:
It's not just Tilt's.. it's TyTN II's as well.

It's just so messed up. How can everyone experience the same problems around the same times?
[Tilt, TyTN II, MDA Vario III General] jstuart83:
bad phone

fyi if your phone ever shows a red light when you plug it in you might as well hang it up ive had two 8525 that did that my original one did that then they sent me one under warranty and it did the same thing then they sent me one that was shorted out the phone got really hot and the battery would only last 3 hours with a full charge finally i got in touch with the right person and they sent me a brand new tilt to replace my 8525 red is bad
[Tilt, TyTN II, MDA Vario III General] enigmatx:
~~~~~~~~~~~~~~~~~~~~~

Update: I drove my wife's vehicle this weekend and used the Motorola DC charger. Turns out that the Motorola DC charger works fine but the Blackberry charger still does not. Now I'm not sure if the Blackberry ever charged my 8925, but I thought it once did.
[Tilt, TyTN II, MDA Vario III General] drokkon:
Thanks very much... did you have custom ROMs loaded on your 8525? I've started a new thread to ask this same question, but I'm paranoid about sending this brick back in. After they send me a replacement, if they get my brick working and see the custom ROM loaded, will they charge me for the replacement unit?!?
[Tilt, TyTN II, MDA Vario III General] kjb86:
I have noticed that most of you own the Tilt.

I just spoke with HTC America and they are unaware of the problem. And I know that most of you go through AT&T to get your replacement.

Could you all please also contact HTC 1-866-449-8358

The lady has escalated this issue and she said that she needed more support in regards to this issue about the TyTN II's/Tilts dying.

Could you all please contact them so we can get this situation straightened out.
[Tilt, TyTN II, MDA Vario III General] drokkon:
I went ahead and called them. The very friendly support person also escalated my case, advised me to send the same information to info@htc.com, and said that notifying AT&T was of utmost importance, as they really have "control" of the product fixes.

Off to call AT&T now... suppose I'm taking my chances with the custom ROM, but I gotta. :eek:
[Tilt, TyTN II, MDA Vario III General] rauggmoss:
SWEET. So my Tilt is outta commission as well.

Bought it two days ago. How awesome is that? Used the Delta Electronics charger and BOOM death within a few minutes. Anywho, here's my stats:

CHARGER: Delta Electronics

S/N: 5RW0746966411

HTC P/N: 79H00051-01M

PHONE: AT&T Tilt (HTC 8925)

S/N: HT747GO21570

P/N: 99HCY090-00

Battery: DynaPack

P/N: 35H00088-00M

Woo-hoo. Time to find a local AT&T store.
[Tilt, TyTN II, MDA Vario III General] skuzz:
Yeah what's funny is my tilt worked fine until I started using the charger that came with it, a day later it died.

I normally just charge it via USB, which is what I will continue to do with my new tilt.

Another thought I had. After the tilt goes into red brick death mode, has anyone tried plugging it into power, battery installed, and then holding down power+camera(all the way) and then pushing in the reset button on the bottom?

This may trigger it to go into flash mode - although I kinda doubt it'll work.

Worth a shot! Might be able to reflash it back to life!
[Tilt, TyTN II, MDA Vario III General] drokkon:
I tried a lot of resets with soft keys and the stylus, but never anything with the camera button. Curious as well.

In other news, I called AT&T yesterday and they sent me out a new one immediately - it arrived in CO from TX less than 24 hours later. My only gripe is that I couldn't get the expedited shipping comped. I told him I needed it ASAP for business, as someone had suggested, but he wouldn't budge and I still had to pay the $12.

If my custom ROM-flashed brick phone screws me over and they charge me $500, you'd better believe I'll report back here to warn y'all.
[Tilt, TyTN II, MDA Vario III General] kjb86:
I've sent mine out to the RMA department (HTC)

It's in Texas right now.

If they charge me anything for this I will completely snap
[Tilt, TyTN II, MDA Vario III General] skuzz:
Holding down power and camera while it boots is how you manually force it to get in the Red/Green/Blue firmware flash mode.

If it let us do that much when the device bricked we might have a snowball's chance in hell of getting them working.

I didn't think of trying it before I returned mine tho. D'oh!
[Tilt, TyTN II, MDA Vario III General] Malik05:
Okay, i just read all of the posts on this thread...now here is a question that wasnt asked nor was it brought up....

For those who have had their Tilts die, Do you guys/gals have AT&T or T-Mobile. Do you guys/gals have the data plan or get online often with your devices? Because this just may be some new year virus for the windows mobile. Since it did happen in a certain time frame. I am in the US, using the ATT Tilt on the T-Mobile network with a proxy so i can get on data. My device is working perfectly fine, i use all kinds of chargers on it, including the original one, and i use some cheap car charger...
[Tilt, TyTN II, MDA Vario III General] kjb86:
I have the actual HTC TyTN II branded device.

I use Rogers because I am in Canada.

I thought it could have possibly been an OTA virus, but I didn't see how that was possible. I'm not sure...

We'll see what happens when they finally fix my phone, if they can.
[Tilt, TyTN II, MDA Vario III General] drokkon:
I have AT&T, have the data plan, and did get online often. However, people were experiencing this behavior as early as November and as recently as yesterday. So while I don't think it was an online virus, I am still perplexed as to why it happened to so many on the 30th.

In other news, the replacement unit they sent me is sluggish and won't stay connected to the cell network. Even when it occasionally shows 4 bars, I can't make or receive calls. I'll try flashing the radio, then maybe a custom ROM, then maybe return IT as well. :mad:
[Tilt, TyTN II, MDA Vario III General] sWuRv:
Mine just dies like 5 mins ago. Motorolla charger.

36H00563-00M

DATE 061107(TB02)/US

Bought it at frys, no contract. No warrantee. I think I'm fux0rd.
[Tilt, TyTN II, MDA Vario III General] Malik05:
this **** is scaring me now...lol
[Tilt, TyTN II, MDA Vario III General] skuzz:
Yeah, the likelihood of a virus is very slim, the power consumption theory is interesting, except my Tilt fried itself with a full battery and running off a 500ma USB port on a laptop.

All the radios were turned off as well.

My personal theory is a radio glitch that triggered an "oh noes" mode that panicked the device into bricking itself to meet FCC regulations or whatever.

It'd be interesting to see if someone could get one of the bricked units back to the RedGreenBlue flash screen using the power+camera+reset button trick (with good charged batt and power adapter hooked up.)
[Tilt, TyTN II, MDA Vario III General] kjb86:
"My personal theory is a radio glitch that triggered an "oh noes" mode that panicked the device into bricking itself to meet FCC regulations or whatever."

what do you mean by that?
[Tilt, TyTN II, MDA Vario III General] tyeo098:
He means that a bug in the radio, or any other part of the phone, caused something to overheat and right in the device manual, it says the to prtect the device, it will power down if anything overheats!

What they didnt mention was to what extent it was going to power down...
[Tilt, TyTN II, MDA Vario III General] tyeo098:
What do you mean with a proxy?
[Tilt, TyTN II, MDA Vario III General] drokkon:
Wow - that was great - thanks for the contribution. :) Not that it really helps anyone here (particularly since I've already exchanged mine for another problematic Tilt), but it's fun to theorize.

I know next-to-nothing compared to you, and while this doesn't explain the mass problem on the same night, power surges had crossed my mind. We have a lot of electrical storms in CO, so I saw my fair share of fried modems and computers when working as a computer tech. Obviously the night mine went dead it was snowing, not electrical, but with no protection between the wall and a sensitive device... and with electricity being relatively unsteady... who knows. (We used to sell battery backups that would keep a computer running when the power went out, but they were also good at "normalizing" the electricity, and evening out the little routine surges that we don't even notice most of the time... those little surges are why surge protectors only last so long.)

I dunno - like I said, I'm just speculating too.