yashsingh1/xdaforums huggingface dataset:
[Nexus 6P Q&A, Help & Troubleshooting] imperialcactus1:
Oh dan :( cause here un lineage os I don't have the Canada app of the nexus.. Is a ugly and slow one. And was thinking to use closed for flashing the stock camera
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hmm... What do you mean by "Canada" app...? Camera?

You need stock camera apk?
[Nexus 6P Q&A, Help & Troubleshooting] lukeet:
Could be hardware
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Download it and install as a normal apk:

http://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=Google+camera

Choose arm64 version.

Cheers...
[Nexus 6P Q&A, Help & Troubleshooting] slicer2k:
Well i sent my to RMA with just two months left to the end of the warranty, have they made a new board revision or it's gointo to BLOD next year again?

Anyone got a new phone?
[Nexus 6P Q&A, Help & Troubleshooting] Kochoa940:
So I have been running Pure Nexus rom with Elemental X kernel and SuperSU and it's been working just fine. Well I made a nandroid, and flashed a couple new roms to try out. Didn't like any of them better so I decided to restore back to my nandroid. I used TWRP 3.0.2-2 to make the nandroid and when I tried to restore using same version it just constantly bootloops between the Google splash screen and the"Your device software cannot be checked etc etc screen". I did update my radio and bootloader to the newest versions via a flashable zip and also updated my vendor to the latest vendor image N4F26J. One of the roms said my vendor image was out of date or whatever but still booted fine for me to try out. Regardless I have factory reset phone including internal storage and flashed the factory OTA image and still no luck. Odd thing is I can still boot TWRP and also access my internal storage and move files from PC to my phone. It will even flash Roms and everything but it will not get past the Google splash screen. So wth do I do lol?
[Nexus 6P Q&A, Help & Troubleshooting] jhs39:
If you flashed the OTA image as you say you should try flashing the full stock image instead. And use flash-all.bat command like Google suggests. Don't flash it piece by piece.
[Nexus 6P Q&A, Help & Troubleshooting] Kochoa940:
So in the command window should it say..

Flash-all.bat (filename here)

Is that correct?
[Nexus 6P Q&A, Help & Troubleshooting] mholloway:
My Nexus 6p will only boot to the Google screen also I can boot to bootloader,recovery too.connect to wugs toolkit .I flashed the flash-all.bat multiple to.es using different builds.nothen helps.
[Nexus 6P Q&A, Help & Troubleshooting] Kochoa940:
Keep me posted if you find a resolution, I'll do the same for you brother I have posts on Google+ also.
[Nexus 6P Q&A, Help & Troubleshooting] wis3m0nkey:
I'm currently on MM (DU 10.6) I have started getting shutdowns out of nowhere (at 15% very frequently, 20% rarely and had shutdown at 40% as well like one or two times). I contacted google support and they asked to bring the phone to stock then try. I've warranty till 25th January so maybe I'll try that and see what happens. Today my finger print sensor also stopped working though.
[Nexus 6P Q&A, Help & Troubleshooting] jhs39:
I unzip the image so the files are in the same directory as my fastboot program, enter the bootloader on the phone, open a command prompt window in the directory where what I want to flash is located and type fastboot flash-all.bat. I'm not great with computer line commands so I try to make it as easy as possible for me. You can also follow Heisenberg's instruction number 10 if you want to flash everything separately.
[Nexus 6P Q&A, Help & Troubleshooting] AgentBEATS:
I'm pretty sure I just got the boot loop of death and I was running Marshmallow. I really couldn't say what version, I hadn't updated in a long time, but I definitely wasn't on Nougat or anywhere near 7.1.1. Phone just froze on me while playing a game and its been looping ever since. I've tried various things to no avail, although oddly enough I had left it looping while at work at maybe after a few hours or so I went back to it to find that it had booted. I was elated of course but I left it alone for a minute and it went back to looping and I haven't been able to recreate the boot since. Other than that all other symptoms follow what everyone has been reporting.
[Nexus 6P Q&A, Help & Troubleshooting] v12xke:
Is your bootloader unlocked? Can you boot into recovery? Try a factory reset from recovery.
[Nexus 6P Q&A, Help & Troubleshooting] AgentBEATS:
I did and still loop.
[Nexus 6P Q&A, Help & Troubleshooting] v12xke:
Are you unlocked? Most people with BLOD cannot boot into recovery.
[Nexus 6P Q&A, Help & Troubleshooting] fapste:
Did you ever updated your device to Nougat?
[Nexus 6P Q&A, Help & Troubleshooting] Kochoa940:
Ok so I fixed it!!!!! Btw thank you guys for all your responses!!!

Even though my version of TWRP was 3.0.2-2 this still worked for me following these commands. I randomly found this page and said what the hell I have nothing to lose so I did it and it freakin' worked! anyways here's the link in case anyone else has this issue of not booting past google splash screen

http://www.droidorigin.com/warning-nexus-6p-users-twrp-3-0-2-1/

I don't know if this will work for everybody but it worked for me!

Again thanks to those who responded and offered help!
[Nexus 6P Q&A, Help & Troubleshooting] atjun kustiawan:
My Nexus 6p is bootloop, can boot to bootloader sometimes can get to recovery. But bootloader is locked so I only have option to ADB side load fullota. The process is fine until 100℅ but when I reboot the phone still bootloop. I'm in stock 7.0 and did ADB side load full OTA to 7.1
[Nexus 6P Q&A, Help & Troubleshooting] paulh428:
So I'm running into a similar problem. I was restoring a backup made from the Nitrogen OS 12-24 build and running the TWRP 3.0.3-0 version. The restore went off without a hitch. Went back in to recovery because the boot was taking a pretty long time (not the usual couple minutes) and TWRP is asking for a password. I made the mistake of wiping the system, cache, etc. but not the Internal Storage. I only made a fingerprint and a pattern before backing up. Now, I can't find anything (zip files or ROM) in TWRP because it is (apparently?) read-only without a password, and when trying to boot, it gets stuck on the black Google screen. I've tried sideloading w/ ADB but nothing changes in regards to black screen and nothing will "mount" correctly for me to even to do a fresh wipe. Any thoughts? Thank you.

Edit: Just figured it out from tinkering around and figured to just Format Data. Everything came up fine after I did that and I was able to reconnect to the computer, drop all the zips in, and re flash. Good to go!
[Nexus 6P Q&A, Help & Troubleshooting] Kochoa940:
Follow the steps listed in the link I posted right above your comment
[Nexus 6P Q&A, Help & Troubleshooting] mholloway:
I tried that also and did not work for me,but who knows may work for someone else,thanks for the post.
[Nexus 6P Q&A, Help & Troubleshooting] Kochoa940:
What version of TWRP are you on?
[Nexus 6P Q&A, Help & Troubleshooting] mholloway:
3.0.2-2
[Nexus 6P Q&A, Help & Troubleshooting] Kochoa940:
Download the TWRP 3.0.3-0

Move it to your internal memory and flash it to update your TWRP then try the instructions on that page.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hello... Some have had their motherboard replaced, for some the manufacturing date remained in the same period as the faulty versions. Others even got a 64 or 128GB instead of their 32GB version. But since there is no statement from Huawei about the issue, no one knows if the replacements are free of future issues. You can call them, ask about it and let us know though! :)

Cheers...
[Nexus 6P Q&A, Help & Troubleshooting] buddywiser:
got my BLOD last night on my 11 month old 6P Called Huawei this morning and set up an RMA. Then ordered an OP3T.
[Nexus 6P Q&A, Help & Troubleshooting] treezy26:
So I just got off the phone with Huawei and unfortunately I am 4 months out of warranty. Said I can send it in to fix it and they'll let me know how much its gonna cost. I am so pissed right now. This is ridiculous. They're blaming the latest 7.1.2 update from Google and how it's not just the 6p it's affecting...hmmm Who's telling the truth?
[Nexus 6P Q&A, Help & Troubleshooting] slicer2k:
We'll never know. That's why i have ordered a Oneplus3t, and when i receive my N6P i'm selling it. 700 bucks is a lot of money for a 1 year lifespan phone
[Nexus 6P Q&A, Help & Troubleshooting] treezy26:
Tell me about it. I should relock the bootloader before sending it back, right?
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hello,

Read this post: https://xdaforums.com/showpost.php?p=71860686&postcount=706
[Nexus 6P Q&A, Help & Troubleshooting] tech_head:
If you can, yes. It also wipes the device.
[Nexus 6P Q&A, Help & Troubleshooting] winxuser:
The 6p doesn't get as hot as my LG g3 that's for sure, this thing gets very hot very quickly. My 6p never got really hot
[Nexus 6P Q&A, Help & Troubleshooting] stealthraven5:
Add Me to the growing list

Yep, my 6p- Aluminum 32GB phone had the problem. Same issue plaguing others too, infinite bootloop. Android Recovery Mode doesn't fix it, nothing does.

I sent it to Huawei on 3/10/17 and its now 4/14/17 and they still haven't given me back the phone. The message they give me is "the phone is fixed and is just waiting to be shipped"..... yeah sure I have been told this 4 time since 3/24/17, an ETA please? No, no ETA. You start to get suspicious the second time around and downright furious on the 3rd......and 4th time 21 FREAKING DAYS LATER. Had it escalated today 4/14/17. Hoping for the bestyeah no I'm not. Lawsuit time?
[Nexus 6P Q&A, Help & Troubleshooting] v12xke:
Why bother? 4 months out of warranty with a 99% chance your motherboard is bad, Huawei will offer to change it at 60% of the original cost of the phone within 25 business days? Gonna pay them for that? You'd be better off cutting your losses now and getting a new phone. Unless Huawei offer you an RMA up front with a free replacement, you will just be getting a very delayed, costly solution....We soooo busy. (ie F.O.) Just what I've been reading for a long time. Suit yourself, but I'd advise you to buy a new phone now if you can't afford to be without a phone for two months or so. Either that or join the class action lawsuit that is forming for the 6P- and wait even longer.
[Nexus 6P Q&A, Help & Troubleshooting] stealthraven5:
Lawsuit

It's official, a class action case is being called for by Chimicles & Tikellis LLP (C&T). If you have a Nexus 6p and have been having bootloop issues or early battery shut-offs follow the link: https://chimicles.com/google-nexus-6p-battery-early-shutoff-bootlooping-class-action-investigation/
[Nexus 6P Q&A, Help & Troubleshooting] winxuser:
Well that kinda sucks for people outside of the US. I'm in Australia and can't do anytbing.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Contact a lawyer in Australia..! :)
[Nexus 6P Q&A, Help & Troubleshooting] winxuser:
That is way too much effort
[Nexus 6P Q&A, Help & Troubleshooting] IlyaKol:
Submitted my info even though I got a new Nexus 6P from Google (I was 2 months outside of warranty) with the condition that I send my bad one back and they'll refund me the cost of the one I purchased. However, in the back of my mind I have a feeling someone will say my phone has 'water damage' or something stupid...so definitely want to be in on this class action lawsuit.

Good work whoever did this!
[Nexus 6P Q&A, Help & Troubleshooting] Logue1021:
I think I'm stuck in this BLOD as well. Tried to send a text message this morning, and when I hit "send" my phone froze and then immediately restarted itself. Now it's just continuously flipping between the "Google" logo, and "Your device software can't be checked for corruption. Please lock the bootloader. Press Power to pause".

Some people have mentioned being able to boot into Recovery, and possibly saving some data through adb. How do I power off my device to be able to use the button combo to get into recovery? Holding the power button (on either the 'please lock the bootloader' screen, or the google logo screen) just starts the loop over again.

EDIT: Figured out the timing to get to the boot menu, but selecting "Recovery" just sends me back into the boot loop. Am I hooped?
[Nexus 6P Q&A, Help & Troubleshooting] buddywiser:
I got my RMA number from Huawei on 4/14. They said I would receive a UPS label in 2-3 days. I haven't received it yet. I called Huawei and they said that UPS has a backlog and I have to wait for UPS. I'm still unsure about whether I'll receive this label through email or dropped off by a brown truck. The CSR wasn't sure either. Anybody else have any problems/delays in getting the UPS label? I'm tired of looking at this dead phone and want it on its way.
[Nexus 6P Q&A, Help & Troubleshooting] v12xke:
Yes. Not being able to access recovery mode is a key indicator of the BLOD. Time for RMA or a new phone. Sorry.
[Nexus 6P Q&A, Help & Troubleshooting] troyd28:
If I purchased a Nexus 6p on Craigslist and the seller isn't responding to my message for a receipt, how can I warranty this thing?
[Nexus 6P Q&A, Help & Troubleshooting] mikeygeer:
I just went through this process. I paid the $164 to repair/replace my BLOD'd Nexus 6p -

Their communication isn't correct most of the time, but everything goes very quickly - I had a great experience

I thought the same thing about the shipping label. I received a tracking number for the shipping label, it said it was delivered and then,..... I just got an email the next day giving me my shipping label to send the phone back - weird, but fine.

I sent it in, within 5 business days of them notifying me that their service facility received my phone, I chatted with the support team on the HiHonor.com/us/ website (which they will link to you in future emails). Upon chatting the support guy checked on the service status and told me "no change in status" - great.... WTF - how long is this process going to take.

The next day comes along - Day 6 - I get no email about where my device is and BOOM - FedEX drops off my package, which I had to sign for.

You'll get a hauwei box, a phone in plastic wrap and original paperwork - along with a nice new shiny Huawei branded ballpoint, clicky-top, pen. HAHAHA

Very confusing process since none of the documentation matches with whats going on, but everything went smoothly.

- NOTE: I should add that upon paying the $164 to repair/replace my device, the receipt said: "broken screen replacement" - which wasn't even close to my problem since I just had a bootloop and my phone was in perfect condition.

Anyway, hope this help you navigate the process. :)
[Nexus 6P Q&A, Help & Troubleshooting] veedubsky:
Smh... I give up... I'm just at ****ing ends with this phone... Just got the phone back last week... Fourth ****ing phone, random restarts already!!! I so torn bc this is probably my personal favorite phone of all time... Time to have it replaced again... On top of needing my back up Moto X PE needing to be replaced bc it over heats but then I'll be out a phone... Smh
[Nexus 6P Q&A, Help & Troubleshooting] 510jungleboy:
How does the process work ? Huawei sent me a " Warranty Guideline " email with 13 numbers. What is the next process ? They mentioned something " 48 hours " ... but not really clear. Please let me know..

TIA
[Nexus 6P Q&A, Help & Troubleshooting] buddywiser:
Those 13 numbers are your RMA number. Now you should receive a return label in 2-3 business days. I still haven't gotten my label. I went on chat 2 days ago and they said my address had an error in their system which was causing the delay with the label. We'll see.
[Nexus 6P Q&A, Help & Troubleshooting] rahul.lambat@gmail.com:
Guys, Got my Nexus 6P motherboard replayed by Huawei and that's on FREE of cost this morning. Finally they agreed, that this issue is due to 7.1.1 update.

Guys but you have to push it very hard from our side call Huawei service center and talk to their Super senior guys. And explain them these issue they all know these issue is occurring globally. So just don't seat back because your phone is out of warranty. Mine was also out off warranty but they agreed as this is not user problem, they repaired it on free cost. Now my Nexus is reborn. Best of LUCK...
[Nexus 6P Q&A, Help & Troubleshooting] bluetigger68:
BLOD hit me this morning. Tried saving my files, but no luck. Contacted Huawei in Germany, lets see how good they are.
[Nexus 6P Q&A, Help & Troubleshooting] treezy26:
I am having hell with Huawei. I called about my issue and guy told me he would send RMA package over a week ago and I haven't received it. Got online to see what's up and was told to contact Huawei as my claim wasn't submitted. Now I am on hold for over 20 mins. Says I need my IMEI but I can't get it as I can't turn phone on and I don't have the box. Any other way of getting it?
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hello,

You can enter bootloader, no?

If yes, issue:

fastboot getvar all

It will display your IMEI...

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] treezy26:
Huawei sucks. I'm not getting anywhere with them. I give up...
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hey,

No :P

Keep harassing them until you get it replaced/repaired...!

They are only trying to fool you so you give up. And it looks like they succeed. Don't make them this pleasure. :(

By the way, did you get your IMEI with fastboot?

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] treezy26:
I haven't tried it yet. The guy I spoke with went ahead and escalated the ticket...whatever that means. I didn't have to give him the IMEI. I finally got them to send the shipping label and what not. He said that he can't tell me something he is not sure about. All he said was that for me to send the phone in and we can go from there. Idk if I should even send it in.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hey,

Send it. It's dead anyway... You don't have anything to loose, do you? Hopefully you'll get your phone back up and running. Then sell it, even if it's cheap and move on. Still better than nothing.

Also, fill the form from the attorney who's attacking Google/Huawei. Still good to calm your nerves a little bit. :)

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] treezy26:
I really don't except that I can't really afford to get a new phone at the moment. I'm just lucky to have my N6 as backup, even though there are two huge cracks on the front. Should I relock the bootloader just in case? What if they try to charge me to fix it?
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hey,

Then try escalating the case over again, until they do it. The whole world knows now they messed up. If they see people don't give up, I think they prefer fixing their phone rather than having to pay after the lawsuit...

And yeah, I'd lock the bootloader. So they won't find anything helping them to reject your demand...

For info: https://xdaforums.com/showpost.php?p=72006491&postcount=404

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] treezy26:
I guess I'll give it a shot. I'll report back once I get any further information. Thanks.
[Nexus 6P Q&A, Help & Troubleshooting] 510jungleboy:
How do i chat with them ? I have not received the label yet.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hello,

Search Google for Huawei support in your country​ and call them directly :good:

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] Rogdin:
Argh! Just today they said me the exact same thing when I contacted them waiting for the label for 2 weeks already! I suppose the have some templates how to nicely **ck off the customers.

Did you finally get the label?
[Nexus 6P Q&A, Help & Troubleshooting] buddywiser:
Nope, still waiting. I've been checking my spam folder regularly too.
[Nexus 6P Q&A, Help & Troubleshooting] boxguy1:
I been waiting for 12 days they still have no status updates waited for a repsentive for Huawei customer service for 50 minutes am really disappointed in Huawei
[Nexus 6P Q&A, Help & Troubleshooting] remyman8:
Boot loop of death nexus 6P

Hi Rahul,

I am new to this group.

Did you get the boot loop of death after update to 7.1.2?

Can you please explain what you had to do with Huawei?

thanks, Thierry.

---------- Post added at 16:45 ---------- Previous post was at 16:32 ----------

Hi Haguenau!

Have you had this issue with your Nexus 6P? My phone is about 3 months+ out of warranty and I live in Australia.

From all the threads I read, it seems my only option is to get Huawei to replace the motherboard for me... is that correct?

Merci, Thierry.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hello/salut Thierry,

No, i didn't experience it. You.may pressure and keep harassing Huawei until you get it done! Call, call and call again. Different Huawei tech, different answer. They clearly know about the problem... Some people have had it repaired/replaced even being out of warranty. Escalate the case to a supervisor if needed.

If they say no, call back a few days later. Start over again. Don't give up and don't let them charge you for the replacement... :good:

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] abhixec:
I just called Google store because I won this phone in a contest conducted by Google store they said that the product warranty expired one month back but they would request for an exception in this case (because I said that lot of people faced this issue on the internet) the request got accepted while I was on the phone and yay! I am getting a new 6P :)
[Nexus 6P Q&A, Help & Troubleshooting] wedgess:
Mine died last night. plugged it into the charger and it rebooted, the android boot logo was animating slowly then it just rebooted to the Google logo and now doesn't go past the Google logo. Recovery isn't working either, it just goes back to the google logo and again keeps looping.

Bought the device through Amazon UK off a 3rd party seller who says my warranty is up (even though I have two days left). Got onto Huawei instead of going back to the seller on Amazon (who was extremely unhelpful) and after linking them to the Google Issue tracker they said I can bring the device to a local service center for repair. The repair will be covered under their 24 month warranty, so lets see how it goes. Really don't want another 6P at this stage as the same thing will more than likely happen again. But i'd prefer it over the S4 I got as a temp replacement.

I got the 6P as a replacement for my LG G4 last year which also suffered from LGs bootloop issue. Soooo sick of this :(:(
[Nexus 6P Q&A, Help & Troubleshooting] inthedark22:
If UK is still under EU law the seller is responsible for the 2 year warranty. You should send it back to the seller and he must contact the proper firm Google/Huawei.
[Nexus 6P Q&A, Help & Troubleshooting] natedogg8712:
I have been through the biggest bull**** with this phone the past month. Got the bootloop mid March and sent right away to Huawei. It is only 7 months old. I got an email saying they received. That was it....Last week I called 5 separate times to check the status about the phone. All they could tell me was they received it. I was fed up and called Google. Theyre manager tried to call Huawei and they wouldn't speak to them. I was advised to call huwaei and if I could get my phone back, Google would process the rma themselves and overnight me a phone. So I called and yelled at huawei and they shipped my phone to me today not fixed. I called Google, and they said they cannot do that and the manager I talked to lied to me lol. I was pissed!!!! I went on Twitter and messages the Huawei handle and they actually responded right away, and after an actually pleasant 1 hour convo they are sending me a brand new 6p from their warehouse, and I'll have to ship mine back to them. They are sending me a tracking number tomorrow. I pray I didnt get lied to again.
[Nexus 6P Q&A, Help & Troubleshooting] jaxenroth:
Its on you SIM tray. Pop it out and have a look.