yashsingh1/xdaforums huggingface dataset:
[Nexus 6P Q&A, Help & Troubleshooting] juarezrafa:
BLOD Nexus 6p

guys I NEED fix for this. At least one to recover pictures from my nexus 6p. I was at the gym yesterday, put the phone in my pocket and when I pulled it back up it was doing the bootloop. I shut the phone off, turned it on 20 minutes later and it booted up just fine. I put in my pass code and then it went back to booting. At some point it went into recovery (TWRP) on its own and then when I restarted it through there it booted up again, put in my code and again went into the bootloop. All I can do is get into bootloader, where it gives me options to reset into recovery, power off, start, reboot into bootloader or factory. All I want is to recover the pictures on my phone, went on a trip to NY and did not back up those pictures. IF any of you know how to recover data through just the bootloader please help, it cant go into recovery it just does the bootloop. It was rooted. I have spent hours reading articles and I havent found anything :crying::crying::crying: I have even looked into heating and freezing the phone like they did to the LG G4.
[Nexus 6P Q&A, Help & Troubleshooting] CyberpodS2:
Sorry to say this but if you have no access to recovery and the only options that work in boot loader are fastboot and the barcode screen you are prolly SOL. You could try using fast boot to flash TWRP again but it will probably be successful with no errors but still boot loop anyway.
[Nexus 6P Q&A, Help & Troubleshooting] blitzkriegger:
Access the fastboot screen then choose the reboot to recovery" option. Once you are on TWRP plug in your phone to your PC. You should then be able to access your internal storage as well as copy to your PC any files you wish to retrieve.
[Nexus 6P Q&A, Help & Troubleshooting] CyberpodS2:
He said he has no access to recovery.
[Nexus 6P Q&A, Help & Troubleshooting] blitzkriegger:
Sorry about that, did not notice the last part of his reply. Yeah His only bet is to try and reflash TWRP image via fastboot. If he can access recovery he should be able to at least recover his files
[Nexus 6P Q&A, Help & Troubleshooting] juarezrafa:
yea I cant access TWRP. I have been reading hundreds of articles about bootloops on different phones over the years and nothing. Like I said earlier, I can care less what happens to the phone I just need my data. Come on guys, im sure there is a way to this. I have even thought about removing the 32GB storage and using an external reader. But to be honest this is seems a little too hard and I would probably end up messing it up even more
[Nexus 6P Q&A, Help & Troubleshooting] CyberpodS2:
So what happens when you connect the phone to a PC while in TWRP? You should be able to see the storage as a drive. You said in your post that "it can't go into recovery" but now you say it can. I'm confused...
[Nexus 6P Q&A, Help & Troubleshooting] juarezrafa:
I don't have TWRP. I think you may have misread the second reply.
[Nexus 6P Q&A, Help & Troubleshooting] blitzkriegger:
Is your bootloader unlocked? Also do you have Platform tools installed on your computer? If yes go to post #2 of Heisenberg's guide over at https://xdaforums.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928 to flash TWRP recovery. Once you have it you can safely recover your backups. Also read further down the guide as it provides instructions on how you can flash back the Google Stock Factory images for your device. It's stil worth a shot.
[Nexus 6P Q&A, Help & Troubleshooting] rahul.lambat@gmail.com:
Guys My Nexus 6p is also got into Boot Loop death yesterday. Before that i was facing issue with GPS as it was not working properly while using navigation. For that i just uninstalled google map last update. Just after some time My phone got into boot loop. But today i just plugged my charger and BOOM its loaded it reached to home screen but after some time again it went into Boot loop. Its warranty is finished in Feb 2017. Now service center guys saying for this issue you need to change motherboard which is costing is 70% phone price ****.. in same price i can buy any other new phone, but I love Nexus 6p and i cant see it dead. Dont know what to do... its 64 GB with locked bootloder also Power+volum up key is also not working in my case. Any suggestion guys.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Call them again, trying to escalate the case to a supervisor. Tell him/her it's a widespread issue (of course they are aware of the problem). Google/Huawei replaced some users phone even being out of warranty.

Now they realize so many people end up with this issue, they certainly don't want to repair or send new phones for free anymore because it cost them too much money.

Don't give up on a simple "NO" and ask them to make an exception. If they still refuse to accept the repair/replacement, stay gentle on the phone and end the call.

Then call them another day and start over again and ask for a supervisor. Hopefully one of them will be less dumb,will acknowledge the problem and will proceed to the replacement...

I'm clearly not saying it will work. But it's worth trying in my opinion. Hopefully the table will turn in your favor..!

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] IlyaKol:
This is genius. Don't know why I didn't think of this sooner. I'm referring to using flash-all.bat to restore my Nexus 6P to 100% factory and lock the bootloader before sending it to Huawei to get repaired. I'm a stickler for privacy like that lol.

---------- Post added at 02:06 PM ---------- Previous post was at 01:08 PM ----------

I've talked to two shmucks over there who won't even transfer me to a supervisor. And they are telling me that people are NOT getting out of warranty replacements for free (which isn't the case as evidenced by posters here) because "everything you read on the internet isn't true".

I really don't want to pay $160 for them to look at this. They told me they would attempt to reflash the device and if not they will send me a new one...but he said before he got my IMEI (which is out of warranty)...so my guess is they'll take $160, flash it and it won't fix it and they'll send me back a broken device.

F'in asinine that companies can get away with this. I understand if the phone was a full year out of warranty (or 5)...but 1.5-2mo? That's ridiculous. Needs to be covered. It's almost like they know the phone will only last 13 months and give you a warranty for 12.

Ugh.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Might be a true unfixable hardware issue where flashing can't fix the problem. So if you send your phone, you'll get either a new motherboard it a new phone.

I'd try to call them again during a few days. Doesn't hurt anyway....

Damn morons, I'm hoping someone in the USA launch a lawsuit against Google/Huawei for selling defective crap...

A few years ago in France, Samsung sold television that were dying exactly after 2 years! Right after the end of warranty.

Some people took a lawyer and made a collective lawsuit against Samsung. It's been proved that Samsung chose very low quality component that had a 2 years lifetime! Could d guilty, they have been forced to repair those TVs.

Huawei clearly messed up on something in this phone and just try to bury the story when people can simply put their 600/700$ device to the trash! They just got to fix the defective devices. Because it's a non regular problem and users/customers can't be held responsible. Huawei/Google can!

I know this will likely never see the light of the day. I just dream about it though...

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] juarezrafa:
I have had no luck, any other suggestions? I really just need my data I could careless if the phone never boots up again. lol
[Nexus 6P Q&A, Help & Troubleshooting] leroilion02:
do you think google can have a solution for this phone whit flash because we can t change the motherboard here in morocco
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
If you don't have access to recovery or if you can't at least fastboot a TWRP.img, then you're SOL. Co tact Google or Huawei. That's all you can do...

Good luck...

If there was a miraculous fix, it would be already known. They wouldn't bother repairing/replacing phones if a simple flash was needed...

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] Tavinlol:
Good Morning,

I was using the cell phone normally when it rebooted and went into bootloop, I can install any rom or even run the twrp however whenever I try to start the system it enters boot loop "Google"
[Nexus 6P Q&A, Help & Troubleshooting] jhs39:
I would honestly try the freezer solution that you mentioned earlier. It will not fix your phone but it might allow it to boot up long enough to pull your pictures. I talked to a repair person about the boot loop of death on these phones and he brought up the LG phone you mentioned and thought the cause might be similar.
[Nexus 6P Q&A, Help & Troubleshooting] jhs39:
I agree with you 100%. I think there should be a class action suit against Google and Huawei for selling what is clearly a defective phone. These things should have been recalled. Instead Google and Huawei are riding out the warranties and then telling people to f**k off. I have no idea why there isn't a class action suit. Maybe not enough of these were sold where a lawyer thinks a lawsuit would be profitable enough for them to pursue. My warranty expires in July and I fully expect this phone to die shortly after even though I am currently having no problems with it
[Nexus 6P Q&A, Help & Troubleshooting] Sugar-Free:
In China ,some people also meet this problem.I see some people send their phone to Huaqiangbei,Shenzhen.Then they replace cpu，problem solved.
[Nexus 6P Q&A, Help & Troubleshooting] sretep66:
Boot Loop of Death

My Nexus 6P just entered the boot loop of death two days ago. I was running stock Android 7.1.1 with the latest March security patches. (Never saw a reason to root phone, other than possibly a custom backup program like TRWP that requires root access.)

I first tried wiping the cache in recovery mode, and rebooting. Didn't work. I then powered down phone and charged overnight, and rebooted. Didn't work.

I then tried loading Google OTA update using ADB and Fast Boot. USB Debugging must be locked on the handset, as I was unable to download and install the correct Android drivers on my Windows 7 machine. Fast Boot would return phone information, but Windows wouldn't recognize ADB device.

Last, I tried factory reset. Also didn't work. Still stuck on Google logo boot loop.

Any advice? Looking for my receipt now, as I'm not sure exactly how old the phone is. I purchased it at Best Buy, so I'm assuming I have to return it to Huawei? Sigh...

I love this phone, so I am really pissed.

Dave
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Since you have access to recovery, everything is not lost yet...

Try sideloading April 7.1.2 OTA from Google site. Choose apply update from ADB in recovery... From here your phone should be recognized with adb sideloading...

Check XDA or Google how to sideload an OTA on Android...

Good luck..!
[Nexus 6P Q&A, Help & Troubleshooting] Tavinlol:
I was able to solve the problem on my device

1- I access bootloader on my device

2 - In the Nexus Toolkit I went to Advanced Utilities, fastboot format and fastboot erase.

3 - Back to start page I left it marked "Soft-Blicked / BOOTLOOP" and I used NUF26N http://prntscr.com/euczlb

4 - After completing the process the Nexus was in bootloop for 5 minutes and started normally.

I do not know if it was a divine miracle or if it was something that I did
[Nexus 6P Q&A, Help & Troubleshooting] v12xke:
You didn't mention your bootloader was locked, but it sounds like it is. You don't need USB debugging to sideload an OTA, it is a different mode... but your computer has to have the correct drivers installed to talk to the phone. These are two different things. There are standalone Google USB drivers that you should already have on your PC ..... you need to verify they are working (phone is recognized, look in device manager) THEN you can use ADB/Fastboot from the PC. Test the connection in Fastboot mode by typing "fastboot devices" (serial number is returned). Boot to recovery, use the volume button to select "Apply update from ADB" and then send the OTA from the PC. There are instructions on how to do this on the Google web page where you download the OTA.
[Nexus 6P Q&A, Help & Troubleshooting] juarezrafa:
still no luck :/ have heated and freezed the phone like 2-3 times an hour and a half at a time and still just gets the google logo. im starting to give up :crying::crying::crying:
[Nexus 6P Q&A, Help & Troubleshooting] v12xke:
insha’allah ... which is exactly the same as not gonna happen.
[Nexus 6P Q&A, Help & Troubleshooting] juarezrafa:
would the fastboot format and erase wipe my personal data?
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hello...

fastboot format userdata will erase your internal storage, so yes, your data's will be deleted.

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] Tavinlol:
My device returns to life for 10 ~ 20 minutes and dies again
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Backup if you can and RMA. Lock the bootloader before you send the device. I wouldn't waiste more time with a non reliable device.

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] CyberpodS2:
Then you do not have the BLOD. D as in death... As stated above, get what you can off the phone and RMA.

(This is purely my personal opinion and experience and I welcome anyone to correct or add to this)

For those new to the discussion here, take note of the symptoms.

1. Your phone Will Not boot past the GOOGLE screen.

2. You Do Not have access to recovery at all.

3. No options in the broader screen work besides fastboot and the barcode screen.

4. Fastboot formatting does not fix it.

5. Flashing OEM builds go through with no errors but the problem is not fixed.

If all of these conditions exist, then you are pretty much done... RMA is in your future.

On the other hand if you still have recovery available or it boots sometimes, you may still have a screwed phone but may not have lost everything on it.

Again, if your phone exhibits all the conditions I listed, there is probably nothing else we can offer to try.

As a parting note, always enable OEM UNLOCKING and unlock your boot loader if you want to have even half a chance to recover anything from a boned up phone!
[Nexus 6P Q&A, Help & Troubleshooting] IlyaKol:
...BELIEVE IT I CAN NOT!

This is why I support Google and buy their products.

Called Google support twice and was told it was out of warranty and nothing could be done.

Called Huawei (manufacturer) twice and they told me it would be around $160 to repair. One guy got nasty and told me everything I read online (XDA, Reddit) about the defect isn't true and that it's not a widespread issue. I hung up on that clown.

Finally decided to try Google chat support instead of phone support.

Kiara S. listened to me, asked me a few questions, had me try a few options from the bootloader, etc. When I started to state how crappy it is for them to treat the customer like this since the phone is JUST outside of warranty, the image below was her response. A minute or two later I actually did take a sip of water and....

THEY ARE REPLACING MY OUT OF WARRANTY PHONE! She is going to submit an exception replace request. I forgot to screenshot this glorious moment.

BELIEVE IT I CAN NOT!
[Nexus 6P Q&A, Help & Troubleshooting] juarezrafa:
sent you a DM, please check.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Nice..!

Hoping others will keep on trying and finally get their device replaced! I keep advising people to do the same...

I'm really glad you didn't give up. Look, it just paid!!! :good:

Cheers...
[Nexus 6P Q&A, Help & Troubleshooting] IlyaKol:
Yep, that you did. :good:
[Nexus 6P Q&A, Help & Troubleshooting] mikeygeer:
Thats Awesome! I went through the same runaround. Spoke with 3 Google employees and two Huawei representatives - one of them took 15 mins to see if I am ellegible for the out-of-warranty exemption at Google, but I was not. Maybe I needed to get angry or something, I dunno. I settled on the $164 to Huawei to repair the device or replace it with a refurbished one if they weren't. able to fix it. I should be getting the device back in less that 9 business days. I will report if Huawei screws anything up or sends me a janky device.

UPDATE: I should add that two Google employees stated that the 'bootloop of death' was specifically a problem that occurs from updating to 7.1.1 during a certain period of time and had something to do with taking the OTA during a certain month - The rep ask me when I updated to 7.1.1 as well as if there was a certain month this happened leading me to believe they have some handle as to what caused this problem thats costing a lot of us serious cash for fixing these problems.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
You still had to pay for their mistake... :(

This is complete crap. People on marshmallow also have bootloop. They are pathetic trying to justify this issue with such a dumb statement. Lol...

Thank you Google for trying to fool your customers. Definitely the way to go... :good:
[Nexus 6P Q&A, Help & Troubleshooting] mikeygeer:
Yea, I feel like a learned something important. When I noticed the battery drop issue early on I should've flashed stock and asked for an RMA - In the future I will watch myself and not delay since I know I need to protect myself instead of trusting the company to take responsibility for some seriously faulty hardware.

My list on mine and my wifes Nexus 6p includes getting and RMA for the screen have a hardware malfunction with pink lines and artifacts in images. Batt drop phenomenon on both devices, my bootloop of death and now my wife's new RMA'd 6p has a nonresponsive fingerprint scanner. DAFUQ??
[Nexus 6P Q&A, Help & Troubleshooting] IlyaKol:
Same. I had the battery issue for months and months, WAY before warranty expired. Next time I won't blow it off.

I also had the BLOD with 6.0.1 and then it miraculously fixed itself. Then it happened a few days after I upgraded to 7.1.1 and that time it didn't autocorrect itself.

Regardless, I basically paid for a new 6P and they said when they get my old one they'll refund me the $600. Forgot to ask what the warranty on this one is, I'm assuming another year?
[Nexus 6P Q&A, Help & Troubleshooting] CyberpodS2:
My warranty was the same end date even after the RMA. I still have a couple months.
[Nexus 6P Q&A, Help & Troubleshooting] IlyaKol:
That doesn't make sense. So they are selling me a brand new phone with NO warranty? Seems odd. I'll have to message them once I get it and find out. Either way, it's likely going to be sold anyway as my fiance doesn't want to give up her LG G5. It was either I sell the 6P or the G5 and she uses whatever is left.
[Nexus 6P Q&A, Help & Troubleshooting] darkriff:
SOme people have stated that this may be a battery related problem, has someone already tried replacing the battery to check if their device gets fixed?
[Nexus 6P Q&A, Help & Troubleshooting] inthedark22:
Mine was a motherboard issue. Got replaced in warranty. In the EU the factory warranty for phones is 2 years. No going forth at google or Huawei, the store where you bought the phone has to send it to the proper repair channels.
[Nexus 6P Q&A, Help & Troubleshooting] darkriff:
Yes, problem is that I don't have the receipt for the phone, I bought it on GumTree more than a year ago, I don't even remember the name of the guy who sold it. The phone its from Vodafone and its still on warranty, but they require the receipt :crying:
[Nexus 6P Q&A, Help & Troubleshooting] inthedark22:
Vodafone should lookup the emei and maybe find out when the phone was sold and to whom? Bought mine at a webstore, never had to show any receipt
[Nexus 6P Q&A, Help & Troubleshooting] CyberpodS2:
I didn't pay anything since it was and still is in warranty. If they are charging you, it May be different.
[Nexus 6P Q&A, Help & Troubleshooting] imperialcactus1:
Have the same problem now i am looking wich rom i can flash to save it
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hello...

Read this post: https://xdaforums.com/showpost.php?p=71805763&postcount=343

If your device is in the state described in this post, it is likely dead. You need to RMA your device.

Otherwise if your issue is different, answer a few questions to help diagnose the issue:

What happened..?

What did you try to fix it?

What build are you currently on?

Is your bootloader unlocked?

Do you have access to recovery yet?

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] imperialcactus1:
Hello, i tried to flash the ultimate sstock room for the nexus 6p, everything was going fine until it finished, reboot.. google stuck logo i waited 10 minutes and i reboot it, after that it was only nigthmare. The recovery mode GONE, OS GONE, couldt shut it down, it was just flashing NO COMMANDS like in 0.3 seconds every 2 seconds. Luckily i previus root it and was using like that, so my bootloader was unlocked, now i am trying to flash a stock room or a mod one to make it come alive. A friend of mine told tto flash TWPR, AND ITS WORKED! Using the Fastboot option.

Edit: Any room that you recomend? Or guide to make it come alive again?
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
So you have access to TWRP?

Flash a ROM zip of your choice with the proper vendor IMG and factory reset from TWRP once you are done.

Or flash a factory image from Google. Be careful, it will wipe all your data.

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] imperialcactus1:
Yes right now TWRP is working, or seems to. my concern is that is not properly atached to the recovery option yet

Any SAFE one you commend? I am afraid to this time really kill it.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Suggestion: https://xdaforums.com/nexus-6p/development/rom-pure-nexus-layers-fi-wifi-calling-t3244563

How to flash is in the thread. Just read the first posts...

Once you flash TWRP, you need to install SuperSU or Magisk or TWRP will disappear after reboot...

SuperSU: https://download.chainfire.eu/1021/SuperSU/SR3-SuperSU-v2.79-SR3-20170114223742.zip

Good luck...
[Nexus 6P Q&A, Help & Troubleshooting] imperialcactus1:
Thanks a lot! I will update once i finish.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Read well before proceeding... Better read a bit more than bricking your device! :good:

Cheers...
[Nexus 6P Q&A, Help & Troubleshooting] vivilxw:
I'm on board now :(

had 7.1.2 update 2 days ago and it went into bootloop last night without any signs. won't boot into recovery or pass google logo. bootloader is locked. luckily my warranty expires in 4 days and I was able to RMA it today.
[Nexus 6P Q&A, Help & Troubleshooting] hanschke:
I want to know the reason why this happen. I will get my back tomorrow :)
[Nexus 6P Q&A, Help & Troubleshooting] matique:
Sudden deaths remind me of Samsung note 4 emmc chip failure. The chip ****s up and there's a complicated way of booting the phone but it won't last long, but long enough to backup/recover and RMA.
[Nexus 6P Q&A, Help & Troubleshooting] jhs39:
This sounds more to me like the problem with the LG phones where the solder degrades from the heat the phone generates over time. The 6P gets much warmer than any phone I have previously owned. I doubt that very many of these will make it to 2 years old. It seems like a little over a year is the frequent lifespan before it happens.
[Nexus 6P Q&A, Help & Troubleshooting] imperialcactus1:
Up dating here. I am bow using lineage OS, seems everything is going well, fast and has a lot of functions.
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hey,

Good. Glad you got it working and found a ROM you enjoy..!

Cheers...
[Nexus 6P Q&A, Help & Troubleshooting] imperialcactus1:
Last question, do you recommended using xposed??
[Nexus 6P Q&A, Help & Troubleshooting] lukeet:
Could this be a hardware issue like on the Nexus 5x?
[Nexus 6P Q&A, Help & Troubleshooting] 5.1:
Hmm.. Xposed is not available for 7.x if I remember well... Check the:

https://xdaforums.com/showpost.php?p=70773752&postcount=41

Cheers...