yashsingh1/xdaforums huggingface dataset:
[Nexus 6P Q&A, Help & Troubleshooting] Master05:
An hour ago I was at the gym listening to some play music when suddenly my phone froze and rebooted. It got stuck on the google logo without anything happening. When I shut it down by long pressing the power button and then trying to turn it on again it took me like 15 tries for it to react and show me the google logo. I also tried volume down + power button which eventually let me enter the bootloader. Tried to get into recovery from there but it got stuck on the google logo again. Now the phone doesn't even react to me long pressing the power button for 30+ seconds. Same for the OEM charger, the screen doesn't lighten up, my 6P seems just dead now :( I tried to turn it on over the last hour but could never get the phone to boot up at all. Gonna leave it on the charger over night and hope for the best...

Any advices or similar experiences from any of you? Btw I bought my phone when it came out in the play store so there's no more warranty. Gutted :(
[Nexus 6P Q&A, Help & Troubleshooting] boxguy1:
If you got it from Google you are good their customer service is exceptional but talk to supervisor
[Nexus 6P Q&A, Help & Troubleshooting] cyberedward:
My 6p has been retardedly bootlooping as well. However I actually think that it might have another problem. When I hold my volume button(only) down. I enter the bootloader. I'm wondering if I'm having a power button issue or if I'm really boot looping. Can anyone who's looping confirm that pressing the volume down button alone does nothing?
[Nexus 6P Q&A, Help & Troubleshooting] RyomaEchizen:
I think it's normal. My 6P is dead and when i hold vol- when is bootlooping i enter to bootloader/fastboot mode

Enviado desde mi ONEPLUS A3000 mediante Tapatalk
[Nexus 6P Q&A, Help & Troubleshooting] alienflorina:
https://xdaforums.com/showthread.php?t=3602610

Worth a try ! A couple of guys said it worked for them
[Nexus 6P Q&A, Help & Troubleshooting] mnhs1010:
Got the same bootloop after june security patch ota now its doesn't boot up. Have tried so many factory images but no luck.please confirm Its hardware issue or software issue? Can't imagine hardware issue comes after ota update ..there no ways to solve this? how a large company like google and Huawei leaves their customers like this such a shame.

---------- Post added at 04:19 PM ---------- Previous post was at 04:18 PM ----------

Got the same bootloop after june security patch ota now its doesn't boot up. Have tried so many factory images but no luck.please confirm Its hardware issue or software issue? Can't imagine hardware issue comes after ota update
[Nexus 6P Q&A, Help & Troubleshooting] martianostrich:
Feel cheated by Google & Huawei

Suddenly, out of the blue while sleeping at night, my Nexus 6p went into the Bootloop. I mean it was kept like a darling till that point - No scratches, hardly any falls over the last 1.5 years, screen guards, back covers and so on. To see it become a brick without any cause is just a cause for heartburn. Had this happened over a phone-fall or water spill, it would still have made sense. But it happening just out of the blue. Believe that phones which are 5 times cheaper behave better. I am so pissed off !!!

I know a class action lawsuit has been filed. I am in India and would not be able to join. But i hope that the giant corporations (like Google, Huawei) are made to pay !!
[Nexus 6P Q&A, Help & Troubleshooting] cyberedward:
I just saw this over at the google tracker and wanted to share it.

https://issuetracker.google.com/issues/37130791#comment598
[Nexus 6P Q&A, Help & Troubleshooting] Bobbaloo:
Glad you copied the text as it doesn't seem to be there anymore
[Nexus 6P Q&A, Help & Troubleshooting] cyberedward:
Oops should work now:laugh:
[Nexus 6P Q&A, Help & Troubleshooting] greentag:
Your copy/paste seems to be the only logical thing that would help. Thanks for sharing!
[Nexus 6P Q&A, Help & Troubleshooting] mljh:
Is all hopes lost if all I'm seeing now is a Google Logo over and over again?

I uninstalled Magisk v12 and tried installing v13 but it crashed in TWRP with the last known action of 'Backing up boot image' in terminal before it rebooted automatically and then I got stuck in bootloop.

I've tried the following

-Factory reset (through fastboot and stock recovery)

-Flashed multiple factory images (MHC19I - read somewhere to flash this, NMF26F - my last working firmware, N2G47W - the latest)

-Tried this but can't get through step 2.
[Nexus 6P Q&A, Help & Troubleshooting] cyberedward:
Pretty much, just had my mobo replaced seems to be the only option
[Nexus 6P Q&A, Help & Troubleshooting] CookieDude_2332:
It makes me feel a little better knowing I'm not the only person on here with this problem.

I just took my phone off charge at work for my journey home, and the phone froze. Then that's it. Black. Nothing. Phone won't turn on. And the occasional time it does, it will freeze on the Google screen or freeze as the boot animation starts. But then in those cases, the phone then just cuts out again. I've been unsuccessful in booting it into recovery too.

Never touched anything. I've never flashed any ROMs on mine. Mine was just pure stock.

I can't RMA cos I bought the phone from Google whilst I was living in Japan in Dec 2015 and have since moved back to the UK and both Google and Huawei UK will not deal with the case.

So I've got this feeling that I'm now stuck with an expensive paperweight.

Edit: Added that I can't boot into recovery.
[Nexus 6P Q&A, Help & Troubleshooting] cwassman:
Just got a survey request in my email from the attorneys looking into the class action suit. Guessing many others did today also. May the forward movement continue!
[Nexus 6P Q&A, Help & Troubleshooting] outbackpaul:
Add me to the list... damn
[Nexus 6P Q&A, Help & Troubleshooting] sc954rr:
Add me to the list......This is the second 6p that has done this in less then 6 months and both phones where 100% stock
[Nexus 6P Q&A, Help & Troubleshooting] javitomen:
TO ALL THE PEOPLE HAVING BOOTHDEADTH I FOUND THIS FIX IT REALLY WORK FOR ME

https://xdaforums.com/nexus-6p/general/guide-fix-nexus-6p-bootloop-death-blod-t3640279
[Nexus 6P Q&A, Help & Troubleshooting] veedubsky:
My 5th replacement just shipped out and should be here Monday. Talk about bandaging a problem... Smh
[Nexus 6P Q&A, Help & Troubleshooting] soxx09:
Add me to the list. Just bootlooped today on a replacement device obtained in March. Currently locked, trying to get it to boot long enough to unlock it and take a shot at flashing stock images/XCNathan's fix.
[Nexus 6P Q&A, Help & Troubleshooting] dwoycheshen:
I can for sure confirm this works. I havent charged the phone yet its at like 10% now but it was able to boot.

I also had to plug the phone into the charger for it to boot completely but now as I say this I think it may of just been dead.

I used the Oreo4core.img from the link in the quote and also the latest stock firmware from google.

https://developers.google.com/android/images

https://dl.google.com/dl/android/aosp/angler-opr5.170623.007-factory-b4c75d12.zip

b4c75d12530fcb7f92d4e0716296ad1e582e59f335f96c12d236d732c7a24803

I used the Nexus Root Toolkit to flash the firmware and the fix for the boot partition and it, so far, seems to be working fine.

My phone had some issues with the battery for maybe 4 months and then i tried to load a webpage and the screen went blank. I havent been able to get into the recovery but the bootloader works.

I can confirm as well that it has worked all day. Given I lost all my music and apps and everything the battery life has been awesome. I'll let you guys know what acubattery says about the health of my battery. Before the bootloop it was saying 70%. Ewwww.

Serious shoutout to the amazing people in this community that fix the mistakes of the major companies. Ever since I installed CyanogenMod on my dream I've been hooked to xda.

This is a major issue with these phones and likely every 6p out there and i hope google and huawei get a spanking.....
[Nexus 6P Q&A, Help & Troubleshooting] moi123:
My 6p just started bootlooping out of a sudden over the weekend. Thankfully was still under Huawei warranty - brought it into the Service Centre yesterday morning, and by the evening got a text saying phone was ready. Collected it this morning, and got a replacement unit. I think it's a refurb, still charging it and will try it out.
[Nexus 6P Q&A, Help & Troubleshooting] v12xke:
Have you been having any battery drain issues recently, phone getting hot? The one common denominator with the BLOD is the inability to get into any kind of recovery. I haven't read of a solution to date. You might try formatting the partitions now (including userdata and recovery) vs using erase. Have you tried fastboot booting recovery rather than flash? eg. "fastboot boot twrp.img" that might get you into TWRP where you have more tools and ADB. That or try a toolkit like NRT or Skipsoft to reformat partitions and get a working recovery. NRT has a bricked mode for flashing stock.
[Nexus 6P Q&A, Help & Troubleshooting] MrMarques01:
Count me in for the brick team. Happened around 3 hours ago, bootloop after the Google logo. I tried all solutions out there, wiping, flashing factory images, even the adb commands to wipe the eMMc partitions to no avail. Interestingly I can still boot into TWRP. When I try to flash a custom ROM, the phone just reboots halfway through flashing the system partition.

Unfortunately I bought this phone second hand, so no chance for me for RMA (since I don't have the original receipt anymore). Time for a new phone I guess (and also time for me to say goodbye to Nexus). Oneplus, here I come!
[Nexus 6P Q&A, Help & Troubleshooting] cwassman:
The exact same thing has happened to me today! Phone was working just fine, and then POOF, bootlooping. I have been trying for the last couple hours, and nothing seems to work. I was running unofficial linage ROM, and TWRP 3.0.2.0. I am trying NRT toolkit right now.

The above post/link regarding the ADB commands in an attempt to "fix" TWRP issues did not fix the bootloop for me. I was/am able to get to fastboot, TWRP, and ADB, so the commands went thru--just didn't fix the bootloop.

UPDATE: NRT Toolkit unfortunately did not work. I tried to use all available methods on it to return to stock. At the end, I was able to re-lock the bootloader with NRT. However, it was still not able to boot into the stock ROM. I wanted to then unlock the bootloader again, but could not--since I wasn't able to get into the rom and toggle the corresponding permission in developer settings.

I too bought mine second-hand. Anybody wanna buy a bootlooping 6p? Lol. :(
[Nexus 6P Q&A, Help & Troubleshooting] mrruin:
My 6p also got the bootloop of death issue. I am not able to go past the Google splash screen and I cannot enter recovery anymore. Have to RMA it, hopefully they fix this.
[Nexus 6P Q&A, Help & Troubleshooting] Mk1GTO:
Been lurking for a while but thought I'd try and contribute to this thread;

I was unning PureNexus 7.1.1 and been running hot for the past couple day, battery has also been draining quickly but I assumed it was just the new rom "break in". Halfway through the day it went into the bootloop of death (same as the others: no recovery, only bootloader). I tried formatting userdata and cache--still bootlooping. Tried reflashing TWRP--bootloop. Tried "fastboot boot'-ing TWRP--bootloop. Tried flashing factory image--and still bootloop. Everything seems to go fine (with Google's "Flash-all.bat") but still won't boot. Anybody smarter than me with any ideas? I figure I'll hold out a couple days before attempting to RMA
[Nexus 6P Q&A, Help & Troubleshooting] OctaneZ:
I tried fastboot'ing as well as flashing TWRP and cyanogenmod, no luck, bootloops.

I received the 6P from my father who passed, no idea where he got it (Best Buy, Google, Won in Pool?). But I called Nexus support (855) 836-3987, spent about 2 min in tree and waiting to connect, likely less. Then 3 minutes with tech, explained the battery failures between 15% and 43%, phone untouched yesterday rebooted (assumed battery), bootloop. No adb, no recovery. That I had tee'ed all the logs. At that point he said he woudl email me. Two minutes later a checklist of things to try, anyone reading this thread has already tried, and many of which we wouldn't even have bothered with in the beginning:

Replied to email with my serial (you can get it from fastboot devices) and a TL;DR; skipped the it boots part, got to boot to recvoery, and explained what it was doing then put in a horizontal line, and pasted about 8 pages of log files where I:

tried unlock & lock (got corrupt, unlocked to flash)

tried flashing TWRP (no error, no recovery on reboot)

flashed AOSP recovery (no error, no recovery on reboot)

flash-all from [developers.google/android/images] (no recovery, no boot, boot loop)

manual flash of AOSP [/r/Android/comments/49lcfb/psa_when_updating_nexus_devices_via_fastboot_make]

android, update all sdk and platform tools

try above again

Sent email. Will let you know what I hear. But yes, it was running hot, it was in a bumper case no screen protection, and I kept checking load thinking something must be going nuts, but it never was. And as I said random shutdown between 43% and 15% battery, on marshmallow.
[Nexus 6P Q&A, Help & Troubleshooting] Spectre Nine:
I too am in the "BootLoopOfDeath" club, as of this evening.

Mine is stock running 7.1 Beta through the beta program. Bootloader unlocked but no root or custom rom etc.

It worked fine all day until I noticed there were some updates from the PlayStore. I clicked "Install" or whatever it says and as they began to install, the phone crashed and just looped after that.

I contacted the google store so hopefully I'll hear back soon. Mine also had some screen burn visible when in fullscreen so hopefully they'll switch it out quickly and I'll be back up and running. I think this'll be the last time I buy a Nexus (Pixel, Google phone, yada yada...).
[Nexus 6P Q&A, Help & Troubleshooting] jackpollard:
Count me in the club :) Bought my 6P new from Google in Dec 2015, been working like a champ everyday. I had been running PN for the past week or so and no issues. Before I had PN, I had last beta 7.1.1 and Francos Kernel. I noticed the last few days when i powered off it would drop into recovery, but thought nothing of it. I used FKupdater to load Francos today and thats all she wrote. BLOD, no recovery, period. I tried formatting, fastboot factory, etc. I finally contacted Huawei and they were pretty decent, you have to send them pics of all sides and front and the usual info. They send a shipping label and the guy said it's usually 7-10 days, but many times just a week. He said send it on a Monday and its back usually by Friday. I thought they sent it to China. He said they will try and fix it, but if not you get a brand new, not referb, phone. The worst part of this I have to use my wife's old IP5, what a POS. Sorry this is 100% my opinion, but man it sucks. No back button, you have to go all the way back to settings to change a setting in a damn app. If I didn't just get laid off I would pick up a Moto X Pure and just sell it when I get my 6P back.
[Nexus 6P Q&A, Help & Troubleshooting] Wickidmasshole:
I got lucky and received back a 128gb mother board inside of my 64gb shell. Took 7 days to get my phone back but turned out to be worth it. Plus it actually turns on now.
[Nexus 6P Q&A, Help & Troubleshooting] OctaneZ:
Time for new .sig?

Mine was a gift and apparently came upstream from Project Fi somewhere and I am in RMA hell........

---------- Post added at 10:34 PM ---------- Previous post was at 10:32 PM ----------

Excellent!

Was yours direct from Google Store? Fi? B&M? Big Box?

At what % battery remaining does it now power itself off?
[Nexus 6P Q&A, Help & Troubleshooting] jackpollard:
Lol, I had to think about your comment, made me laugh. I'm gonna have to say it's still my favorite phone. Did all my screwing around with it mess it up? Or just a flaw in it? With them fixing/replacing it I figure it's good for a good while longer, so no editing my signature yet.
[Nexus 6P Q&A, Help & Troubleshooting] OctaneZ:
I don't think it is "us".....

I was on marshmallow, not nougat for one.

Also how can people all over with different climates, some w/ROMs, some stock, different AOSP bases, etc. ALL have battery failures and bootloops at the same time steps? If the software is all different, and the user "mucking" level is all different, then it has to be hardware.

Also the battery seems to affecting Pixels too; same cells?
[Nexus 6P Q&A, Help & Troubleshooting] Jxcorex29:
I haven't had any issues yet, but knock on wood - hope I don't. At least now I know where to go if I need advice on where to send my device,etc..My warranty ends 10/2017
[Nexus 6P Q&A, Help & Troubleshooting] TJ_bab:
was running NitrogenOS while I got the bootloop of death

tried lots of things but failed

had to relock the bootloader and send it to RMA

phone is back now but they had flashed 7.0.1 from the start. not gonna root or anything my phone for a while
[Nexus 6P Q&A, Help & Troubleshooting] CyberpodS2:
Yea mine came back with 7.0.1 also. I flashed the last 6.0.1 factory image right away then installed pure nexus 6.0.1 for now. Just waiting for more info on this fiasco. I missed closed anyway so no worries on my part. Lol
[Nexus 6P Q&A, Help & Troubleshooting] bluerex1985:
Add me to this list as well....

Was using the phone this morning, noticed something a bit strange regarding battery use...it went down to 80% with minimal usage.

A few minutes later, I saw the Google logo and thought "oh, must of rebooted on its own"

A half an hour later....its still there.....then I realized.....I'm stuck in a bootloop....

Tried getting it into recovery, but thats not working out as it goes straight through the Google screen.

Was running a stock device, just recently updated with the January security patch.

Whats worst is that my one-year warranty from my carrier just passed in December...

Just wanted to ask how is everyone's experience in getting their phone replaced/repaired?
[Nexus 6P Q&A, Help & Troubleshooting] jackpollard:
You should be OK. Mine was also 1 year in Dec., however I called Huewei and they were great. They ask for pictures, IMEI, etc., then they assign a RMA, 24 or so hours after you call them and tell them you emailed all that they send UPS return label. I dropped it off today. Here is the number if it helps -- 1 (888) 548-2934. Good luck.
[Nexus 6P Q&A, Help & Troubleshooting] hdk703:
I tried the freezing trick but didn't work. Unfortunately since I kept my Nexus for the most part bone stock, I never bothered to unlock.

All good, taking a stab at the new Pixel. :D
[Nexus 6P Q&A, Help & Troubleshooting] galaxy s4 nutjob:
mine just bootlooped about an hr ago im on benzo 10/18 8.1 this is the second evice effected and mine came from huwawei so im going try again but highly doubt they will RMA
[Nexus 6P Q&A, Help & Troubleshooting] veedubsky:
They'll replace it... They've replaced mine 9 times already... They said this time they fixed it... Hopefully it's not going to be 10 times but this replacement/fix isn't running smooth at all. I've had 11 bug reports generated in the past 2 days... Every time I send it back they tell me they have a "new fix" and I shouldn't worry.
[Nexus 6P Q&A, Help & Troubleshooting] dwoycheshen:
Alright so 4 days and my 6p is working like it did before. 70% battery health, still dies around 30% most of the time. I also don't notice any real difference with the fix. I was pretty bummed when it started to bootloop, so thank you to all the developers. Again, this community is amazing and I honestly appreciate everything you guys do.
[Nexus 6P Q&A, Help & Troubleshooting] mnetwork:
Was outside working on my car the other morning and when I came in my 6P was boot looping. Tried everything. Tried flashing the modified recovery+boot images, tried flashing stock images. The only thing I haven't done yet is flash/format the userdata partition in hopes that I can recovery some data. I can't get into recovery or anything else except fastboot.

Just called to verify... warranty of course just expired in May.
[Nexus 6P Q&A, Help & Troubleshooting] thedrickster:
Hi - I was in the same boat, BLOD began suddenly on Sunday. My phone was bone stock, locked BL, USB debugging off, 7.1.2. The other morning I was unexpectedly able to boot and after doing some research realized this was due to extremely low battery (~2%). My theory is that Battery Saver is shutting down the problematic big cores. I too had data that I needed to recover, so avoided the documented steps. Here is what just worked for me this afternoon:

Go into Fastboot, display bar codes until the phone shuts down with battery drain

Plug the phone into a good charger for a few minutes, the idea is to get 1-2% battery life into the phone, just enough to boot and then get plugged in before dying

Let it boot loop

I put the phone under a serious heat gun for several minutes until the case was hot to the touch, between the fingerprint scanner and the camera as advised (there's small hole). A hair drier will take longer.

Once the phone got HOT, voila, the phone booted past the Google screen and into the OS (I believe overheating the phone is causing thermal protection to shut down cores)

I was in the OS with 1% battery life, plug it back into the charger with the heat gun still applied but on a lower setting or farther away. (Keep it hot while targeting ~5% battery life)

Get to Developer Options, turn on USB Debugging and OEM unlock

Plug the phone into PC

adb pull /sdcard/DCIM/Camera or whichever folders you wish to recover

Reboot into the bootloader

fastboot flashing unlock

fastboot flash recovery twrp3_1_1_4Cores.img

fastboot flash boot N2G48B_4Cores.img

reboot into recovery

factory wipe

Install EX4_1_1_4Cores.zip

reboot and the BLOD should be gone

The key was to keep the phone in overheat protection with just a few % battery life long enough to adb pull your sdcard. Mine is back up and running, albiet sluggishly, which is fine until my Pixel 2 arrives :D As an aside, tinfoil donned, I completely buy into the planned obsolescence theory.
[Nexus 6P Q&A, Help & Troubleshooting] mnetwork:
As I said my boot loader was already unlocked, so I was able to flash the modified recovery/boot images that disable the cores, but that didn't work.
[Nexus 6P Q&A, Help & Troubleshooting] thedrickster:
I see. Assuming that it's still booting on all cores then I wonder if the heat gun trick isn't still applicable to your situation? Goal being a boot into OS with minimal power, just long enough to adb pull the contents of your sdcard?

Then if you still wish to salvage the phone, you can format in fastboot and reflash the modified imgs?
[Nexus 6P Q&A, Help & Troubleshooting] mnetwork:
I've already reflashed the modified images. If that doesn't work, then I don'd think heating it (to put it into limp mode) will work either. The heating trick was more for people with locked bootloaders who couldn't first flash the images.
[Nexus 6P Q&A, Help & Troubleshooting] v12xke:
Looks like an early Xmas for you
[Nexus 6P Q&A, Help & Troubleshooting] mnetwork:
Ha, yes. Trying to go the Google warranty route (manufacturer warranty expired in May)., but have to transfer ownership first. If that doesn't work I'll be forced to buy a new phone.
[Nexus 6P Q&A, Help & Troubleshooting] cloud36426:
Mine has in the past days started randomly rebooting. When it does do it the weird thing is that it doesn't go back to the warning screen for device can't be checked or the splash screen. It goes straight to the boot animation and hangs there with the G on the screen. So it never fully goes down. I can hold the power button down to hard reset it, and it boots properly and fine. It was charging yesterday and this morning and rebooted. When I saw it and grabbed it to hold the power button it was hotter than I can remember it ever getting. I'm afraid this is the beginning of the end. I'm going to try and replace my battery and hope that helps. Warranty expired 6 months ago and I didn't purchase through Google.