[Windows 10 Mobile] klorofill:
Hello. Sorry, sorry, sorry! For the late response. I if you dont quote me in your comment, i will not get any notifications that i am being spoken to, please quote me or tag my username next.

Now to answer your questions: If you dont mind tinkering this phone is perfect for you. Regarding contacting Cube about the display position, no,i have not written to them. But, now that you mention it I will just write to them tonight.

Now there is good reason why i didn't bother writing to them. I know these Chinese companies, especially these lesser known ones, they tend to be very very dodgy.... So i know when I start to ask them questions about display positioning and they will start asking me questions about whether or not the device is in its factory condition. (since i used interop tools it is not.) Because my device is not on its factory condition, they will refuse to help me because it is convenient for them and they can do less work. First they will say the changes i have made voids warranty thus i am not entitled to customer support. Then they will say that the changes i have made must've caused to screen issue. This is not because they can not fix the screen, but they simply wont want to because time is money, device support takes time away from other projects, other projects such as new product development uses up most of the time and money resources these companies have, hence why their after-sale support totally sucks.

But again,despite knowing this, i will try my luck and just contact cube to see if cube can explain if they can fix it, of if there is way for me to fix it.

---------- Post added at 06:34 PM ---------- Previous post was at 05:57 PM ----------

Okay. So i just wrote to Cube, this is the message i left them with:

I have the CUBE WP10 (ALLDO CUBE T698). It is a great phablet, however there is one major problem! I need your help to fix this problem. The problem is the display positioning. The software seems to say shift the display downward by 2mm-3mm so that at the top of my screen there is terrible black bar, and at the bottom of my screen picture is displayed beyond the edge of the visible screen area. This is a massive bug! In fact, even famous reviewers like Zac Bowden of Windows Central wrote an article about the Cube WP10, in which he wrote: "I kid you not, the screen on the CUBE WP10 is in the wrong place. It sits below the viewable area by just a few pixels, leaving a noticeable gap at the top of the display and cutting off the bottom of the navigation bar and apps. This appears to be an issue on all CUBE WP10 devices, and is something I can't seem to fix. It appears to be a software issue, as the actual LCD is positioned correctly with the frame of the display. Windows 10 Mobile just seems to think that the viewable area is slightly below where the LCD is, and it's super annoying. Because of this, the touch calibration is off a noticeable amount. For example, when drawing in Fresh Paint, the paint comes out below my finger rather than right under it. It's terrible... Based on the display being in the wrong place, the OS scaling poorly at 7-inches and the device not being supported with any updates, I can't recommend this device at all." -Zac Bowden (Windows Central)

Despite this rather scathing review, i still bought this device because I saw so much potential in this device. I dont care what other people say about this device, i still love this device and i think it is really good. However, i still think the screen display positioning is horrible and needs a fix. Can you please tell me how to fix the positioning of the screen. How can i calibrate the display screen in order to fix display positioning?