[Moto G 2015 General] ResistanceIsFutile:
A little more info - if you would share this

[MENTION=7866439]hammmersmashface[/MENTION]

Please tell us more to what in these you meant-

1.Killed the SIM? = how is this possible?

2.Lost my IMEI and ESN? = do you mean the device recognition/association to these #'s or what?

3.Every case they passed up my MSL/SPC code? = in just asking for it without any questions by them?

4.Entire data profile and whatnot Incase of brick via CDMA workshop = what is this please?

5.U pay the for the phone and the first month then as soon as u get the phone cancel = subscription month returned to you at full cost? Didn't they require the phone then to be sent back to give any kind of a refund? What did you say to them to get just the subscription refunded and not send the phone in or being a requirement?

6.One last question after so many bought phones and cancelling the subscriptions, then talking to as well - didn't they catch on it was you buying all of them?

Interesting enough to say-

Please offer us this knowledge to know for the future - and all those bricked phones can't you sell them just for parts only to someone / dealer in parts?

Thanks :)

---------- Post added at 09:43 AM ---------- Previous post was at 09:22 AM ----------

I had a call back scheduled and Ivan call me two days earlier then what I was told could be scheduled.

[You can see their pictures of the ones working there and have had communications with by going to the bottom of the page and under "COMPANY INFO" click on "ABOUT US" link then scrolling about half of that page that opens

and look for "OUR TEAM" everyone is pictured there].

Ivan said that this Fraud Prevention was all random with a computer doing it and not just for high priced phones. It just happens at will he made it sound, and since it was flagged in my purchase that there is not any waving of it, then my only recourse is but to submit the information requested by them.

(I still refused to give it) - which Ivan said it makes me look suspicious to them, and I replied all this after the fact makes you look suspicious to me for wanting it after the purchase, as I've never been hit with this kind of treatment and the need to submit any extra information, after I had seen that the sale was accepted.

i.e.:"Thank you for your TextNow Wireless order!" in my account there, and also of a subject line email sent to my registered email during the purchase of "Your Order with TextNow is confirmed" and same email account then seeing the "Invoice" in subject line of an email in the subscription plan delivered to the related purchase. With my bank account showing a pending amount of that purchase scheduled to be done.

It's (to me) the principle of the whole process, in that there is no word before hand that you might be subject to their Fraud Prevention system intercepting your order for a further process of a screening - during any part of the purchase it's NOT stated of/in the purchase steps. (Which needs to change - as some kind of disclosure and transparency to a purchaser is advised - I told them). I asked how come no pre-charge of a Dollar to see if card and account is linked correctly.

I said the Attorney General of my State and the FTC as well as the BBB would be very interested in your sales practice exercised here. After the sale has been confirmed by your system and my account is set to pay on that purchase - only then do you want to have my card picture as well as my photo ID, that anyone of your employees or a system hack could leave me very damaged.

Oh by the way Text Now Wireless has a "F" rating on BBB and is Not BBB Accredited.

Enflick Inc. (AKA) Textnow.com, TextNow Wireless, Touch Mobile, TextNow, 7110600 Ontario Inc has a "A+" rating on BBB with a 67% Negative Customer Review Rating, is Not BBB Accredited either.

Text Now Wireless - 300 Brannan Street Suite 201 San Francisco, CA 94107

https://www.bbb[DOT]org/greater-san-francisco/business-reviews/cell-phone-and-tablet-equipment-supplies-and-repair/text-now-wireless-in-san-francisco-ca-874279

Enflick Inc. - 310 - 375 Hagey Blvd Waterloo, ON N2L 6R5

https://www.bbb[DOT]org/kitchener/business-reviews/mobile-apps/enflick-in-waterloo-on-1296439

Ivan then sent me an email - "I would like to once more apologize for the inconvenience and say that I understand your frustration with the process.

I apologize we couldn’t work out this order process for you. I’ve cancelled your

order and processed a full refund to the card used for purchase."

He had asked me over the phone call - if I would like to cancel the order - which I stated NO! So he canceled it by notice of an email.

He did mention on the phone - that if I cancelled the order - I could then try to order again and see if the fraud screening protocol would let my card pass.

Note: that this flagged purchase with a linked Debit Card was at night about 8:PM and the one I had made with the "Gift Card" was about 10:AM that wasn't flagged. I don't know if this makes a difference at all as to the time an order is placed.

This is just some more info. to this thread as some may be placed in this situation as I was.

Thanks... :)

PS: 32 OR 64 GIGs for a SD Card? I see TextNow specs on the xt1548 says 64 and other phone sites say 32. The W-mart place has a 64G San Disk Ultra - for $21.00 SanDisk Ultra 64GB microSDXC UHS-I - Model: SDSQUNC064GAN6MA

this card features a Class 10 speed rating for capturing Full HD video and read speeds of up to 80MB/s (2) for ultra-fast file transfer.

@(2) Up to 80MB/s read speed; write speed lower. Based on internal testing; performance may be lower depending on host device, interface, usage conditions.

PS#1: I just got the phone from the gift card purchase after all this crap they wanted me to do... WHAT IS THE STEPs I should do with the Phone first and how do I cancel my 2 month subscription this the gift card required????