yashsingh1/xdaforums huggingface dataset:
[Note 7 Questions & Answers] AndroiderM:
No just the one, it came in my promotions folder on inbox and has full Samsung letterhead and ads for there products. Weird that it says repair and not refund. Both the check and this email came from Samsung support sea.support@samsung.com just a few hours apart.
[Note 7 Questions & Answers] shojus:
They will probably send you an S7 Edge with a picture of a check for the boot up screen... LOL
[Note 7 Questions & Answers] AndroiderM:
As long as that sh** clears lol I've got Chase I'll take a picture of a picture and deposit it kmsl.
[Note 7 Questions & Answers] shojus:
wow, u got me on that one!
[Note 7 Questions & Answers] AndroiderM:
Have you gotten any emails from UPS mychoice?Tempted to call Samsung again, My buddy wants to sell his Pixel Xl 128gb for $800 cause he lost his job but he needs the cash ASAP lol. Samsung has made it to where you're gonna have to buy another Galaxy if you want a phone right away since everything else will be sold out by the time they pay us. Google needs to ramp up production or I might just have to get a used s7e and a gear s3 or a v20.
[Note 7 Questions & Answers] Fidelio_o:
Still waiting here with everyone. They received my phone on the 25th October, and no refund yet. Of course I called and have been told story after story, one even talking about, Samsung Korea was going to send the checks in Yuans??? And than we have to convert it to dollars, lmao, I hung up at that point, they are clueless
[Note 7 Questions & Answers] shojus:
NO UPS My Choice emails, NO USPS mail in my box, they just keep digging deeper into their big ball of BS! They haven't sent ANY damn checks to ANYONE! If they sent checks than we would all be getting emails saying that we have a UPS package coming, via My Choice, but no..... I really think they are playing us for idiots and it's disgusting me to the point where I'm starting to wanna make a trip to their offices in Colorado. Not joking either! You mess with my money, we got serious ****ing issues!

---------- Post added at 01:59 PM ---------- Previous post was at 01:56 PM ----------

Keep calling, do not stop calling until we get our damn money! This is beyond ridiculous and they need to be accountable for the TERRIBLE customer service we are getting! On top of having to exchange this phone like 3 times, we now cannot even get our money back so that we can spend it on things that we needed LONG ago. Samsung will NEVER get another cent from my wallet, I can guarantee that....
[Note 7 Questions & Answers] AndroiderM:
Doubt it will make a difference, they don't know anything either. Rep told me checks were coming from Texas but any info from a rep their has zero credibility IMO. I was also told that your ticket # would change and start with a 4 after check has mailed. Its looking more and more like another 10-14 days.
[Note 7 Questions & Answers] Fidelio_o:
I was just hoping, to have it by this week, do some black Friday shopping, I'm with [MENTION=5846517]Shoju[/MENTION]n don't really care to mess with Samsung after this mess man. Last three months have been a pain.
[Note 7 Questions & Answers] shojus:
I def understand that they don't know anything, and that's the problem! They SHOULD know exactly what is going on and when the check will be sent and what the tracking number is... If enough people keep blowing up their call centers and demanding an answer, maybe the people that are after us will get theirs quicker, cause our checks are MIA and I don't think any rep should be giving us any info if they truly don't know. I'm not losing sleep by any means, but I am pissed that a company so big is playing w my money like it's theirs to play with, cause it's def not theirs!
[Note 7 Questions & Answers] AndroiderM:
So I just made my bi weekly call to the hotline. This time I was told my check shipped on the 18th which was Fri but they have no tracking for it. The rep told me I should receive in 5-7 days, not the 2-3 like the email said. I asked what state the checks shipped from and he said the are initially cut in Korea so who knows. He told me that USPS will probably be the final carrier, so UPS smartpost I guess. Lots of the same misinformation and confusion on there end. I have serious doubts about anything I was just told. Sounds like black Friday if we're lucky. He did have the email and final amount on file so that's a good sign I suppose. Told me they appreciated my business, told him they lost it.
[Note 7 Questions & Answers] Fidelio_o:
I just received an email, from Samsung. Here's what it says. I am hoping this means the process is coming to a close soon.

A compensation request has been submitted on your behalf.
[Note 7 Questions & Answers] AndroiderM:
Just got my compensation request email and the ticket number did change and now starts with a 4 like the rep told me so I guess they got that much right. Very confusing though, why a compensation request email after an approval email with the total and a weird repair email? I really hope this is over and done with by next week.

http://www.samsung.com/us/support/service/tracking

If you go here and use option 1 and put in your new ticket number and phone number it does show compensation request. Maybe this will update to fufilled or something like that when the check ships. Just a thought.
[Note 7 Questions & Answers] AndroiderM:
Any updates?

Has anyone gotten a check yet?
[Note 7 Questions & Answers] shojus:
Here's the deal, So far I have received (4) emails about the compensation for the Note 7. The first one I received about 2 weeks ago and that said I would get the check within 2-3 business days, of course that didn't happen! The second one said "167. A Compensation Request has been submitted on your behalf" 3rd one was "168. The compensation request has been approved and is being processed by the Accounting Department." , The 4th and final email said, "169. The compensation check has been processed and will be mailed shortly." !! So, once you get that last email that is marked as "169" , they are actually going to be sending your check. But I have not gotten mine yet and it's closing in on a week. I have seen 2 people that have received their checks within one week of getting that final "169" email from Samsung. So, hopefully soon guys!
[Note 7 Questions & Answers] AndroiderM:
Thanks for the info, I got the 169 email 5 days ago so hopefully it will show up today. Did you find any info on the carrier or state checks came from. I saw a guy on reddit got his yesterday but no info on the carrier.
[Note 7 Questions & Answers] shojus:
No problem, we gotta stick together and at least share any info we have so that way we can go even crazier! LOL I will leave the link to the other thread that I am following closely. So far it looks as though the checks are indeed coming USPS and NOT UPS or FEDEX like previously stated! I don't understand why they think it's ok to send $1000 in the mail via SLOW shipping when we have already waited long enough! Also looks like the check is being sent from NJ, at least from what I can see. As soon as people get paid, they quickly leave the threads and therefore we don't have a lot of useful info. BUT, it does indeed look like everyone else is getting their checks about a week after they receive that "169" email. Good luck, and let me know when u get yours...

http://forums.androidcentral.com/sa...6774-second-hand-note-7-recall-thread-22.html
[Note 7 Questions & Answers] Fidelio_o:
Just a heads up guys, I just received my check today. I received the full amount plus tax of the phone. They received my phone on the 25th of October , check came via USPS, regular mail. No tracking, just showed up in my mailbox.
[Note 7 Questions & Answers] shojus:
AWESOME! Congrats man, and about damn time! They have said OVER AND OVER AND OVER how it's coming UPS and to look out for UPS but I knew that those cheap bastards would not pay for anything more than just the refund we were already due! I spoke to the last rep I will ever talk to there, and he said that the majority of the checks went out on Thursday and Friday, so everyone should expect their checks this coming week! ( crosses fingers) Funny thing is, I tend to believe the rep I spoke with on Friday, cause he also told me that he was sorry for how poorly that Samsung has treated it's customers and that it literally made him sick to keep answering the phones all day and telling customers false info just to keep them all at bay, while all of the supervisors just sat on their asses and are doing NOTHING! He was seriously upset and I appreciated him at least taking some jabs for the company he works for... Take care and thanks for keeping us updated!
[Note 7 Questions & Answers] AndroiderM:
Fingers crossed that mine comes Mon, too bad Idk what to go buy now since pixel xl 128 is sold out till next yr most likely and the v20 has a lot of reported problems with the speaker. Maybe zenphone 3 deluxe SE, nope sold out. One plus 3t nada lol, really convenient they pay us when only last gen Samsung phones and iPhone 7s are available.
[Note 7 Questions & Answers] shojus:
Yup, I bought the V20 and even though I have not had many issues with mine, that's not to say I won't! The speaker is SHOTTY AS HELL on the V20 and I gotta wonder why would they make a special dac and advertise that the phone is some type of audio spec-beast and then gimp the phone with a crap ass speaker that you can barely even hear with the volume all the way up! LG has released so many crap phones that this is also their last chance with me just like the Note 7 was Samsung's last chance! I'm serious man, I vote with my pocketbook, and they won't get my money EVER again if they pull stunts like Samsung is doing! It makes me sick that Samsung is holding onto our money like it's theirs, and all along they are making profit off of our funds... Oh well, just can't wait until I no longer post to this thread EVER again! LOL At this point I probably sound like a big ass broken record on these forums. The one good thing about the V20 is that it has an unlocked bootloader and TWRP available with root! (T-Mobile & (1) other US variant)
[Note 7 Questions & Answers] AndroiderM:
Yeah I've been burnt by LG in the past and it's definitely sad that a phone built for audiophiles lacks a decent speaker. I actually never had any issues with my HTC 10 but I only owned it for a few months before Samsung got me with the damn Note 7. I really wish I could get my hands on a Pixel XL even the Verizon variant. When the check comes I'm gonna try my luck at local Bestbuy and Verizon store and hope that dpixel method isn't patched to unlock bootloader. If that fails sadly I will be getting a V20 from B&H or the Dual Sim version from Amazon for $150 cheaper but no US warranty. Or hell I might look at a budget phone till 2nd quarter of 2017 cause I'm just disappointed with my options. Why Google doesn't let you buy there damn phone and just ship on first come first serve basis is beyond me. I'd be willing to wait but I'm not gonna stalk the Pixel site everyday looking for availability.
[Note 7 Questions & Answers] shojus:
I hear ya! This is actually the FIRST year that I won't be buying the "Nexus" (aka Pixel) device that I have always loved so much in the past. They strayed too far away from what the whole Nexus program used to be based upon, decent affordability mixed with high end hardware that ran the fastest and most up to date version that Google pushed to your phone fairly rapidly. These phones are nice, don't get me wrong, but they def ain't $900 nice! There are too many options out there now, and for $900 you can get 2 solid ass flagship specced phones and still have money left for accessories for them both. If I could get one for $200-$300 cheaper without paying tax, I will then grab one. I would def hit up Verizon everyday to try and score one, cause Verizon will probably have one before you see Google shipping the 128gb, 5.5" models that I would be wanting. I almost nabbed a HTC 10 the other day for an awesome deal, but Samsung has my money tied up so I couldn't yet... Good luck on getting your check though!
[Note 7 Questions & Answers] Fidelio_o:
I agree man, would love to buy a PIXEL, but not at the current prices. Got the next best thing in my opinion, Bought a Moto Z force from swappa, and I am using it on Tmobile. So far I love it, stock android and 7.0, can't really complain, plus it only cost me 450
[Note 7 Questions & Answers] dave357:
Good News, I have filed for a total of 14 Note 7 Refunds. 10 in my name and 4 in my wifes name. UPS lost one that was being shipped back to Samsung so a file has been opened up for that one and it will be paid back to me anyway after the UPS claim closes and UPS notifies Samsung that they cannot locate it and and approves Refund. The good part on the other 13 is that I have received multiple emails and my wife has too of the exact check amount and that it will be coming via UPS as well. I have a buddy that got his check last week as well. The checks actually more than I thought they would be as well. I have checks in the amount of $932 all the way up to $972 for the ones I sent back with case and screen protector since they give you $10 for each screen protector and $25 for each case without a receipt. So I feel much better about the fact that my buddy got his check already and all of these emails that i have started to get as well. I will keep you guys posted as soon as the actual checks start arriving. Keep your heads up folks....The checks are on there way... lol
[Note 7 Questions & Answers] shojus:
Received my check today via USPS mail, in the amount of $924.33. The check is coming from New Jersey... I received my "169" email on the 27th of November, so it took about a full 7 business days to get it from the time I received that email. Good luck to ALL!
[Note 7 Questions & Answers] rxkelly:
Received my check as well today 169 approval I received last Sunday so 8 days
[Note 7 Questions & Answers] netnerd:
i received 168 on Nov 28, 2016, i never received 169 and i was getting worry. but just received check today, i happy they paid me the retail price, it more than what i bought from swappa.

but to be fair, those that returned their note7 to their wireless carrier get an extra 100$ credit so i guess that make up for it.
[Note 7 Questions & Answers] AndroiderM:
Got mine today also $986.39 ended up with $21 left by the time I left Verizon with the last 128gb Pixel, no XLs in my whole state . They really stuck it too me at Verizon lol ended up with case , QC 3.0 car charger, and tempered glass for the 3 accessories for $89 deal. They made me pay $45 for a month of prepaid service too just to buy the phone outright ridiculous. Hope the Pixel serves me well just glad the whole Note 7 sham is over. Good luck to all still waiting.
[Note 7 Questions & Answers] netnerd:
WTF WT F CHECK YOUR BANK ACCOUNT BALANCE !!

i dont know if it' because i used mobile deposit on my cellphone with citibank or samsung refused to pay.

i deposit my note7 check to citibank, now i check my citibank account, "Return of Unpaid Deposited Check" and debit my account for 12$ for "Fee for Deposited Check Returned Unpaid"
[Note 7 Questions & Answers] AndroiderM:
No way

I cashed mine at a Walmart Money Center for a $3 charge so I wouldn't have to wait for it to clear. Hope they don't come after me. Why would Samsung issue bad checks though, they have the money?
[Note 7 Questions & Answers] netnerd:
just to proof i'm not lying.
[Note 7 Questions & Answers] AndroiderM:
Bro that sucks, I can't even imagine all the hoops your gonna have to go threw to get another check cut. I haven't seen this happen to anyone else yet so maybe it was something to do with the mobile deposit you did. I'd take it to the bank and let them try to run it.
[Note 7 Questions & Answers] netnerd:
my bank told me Samsung put a stop payment on the check ! WTF

calling Samsung and on hold now...
[Note 7 Questions & Answers] AndroiderM:
Good luck man, hopefully they don't stretch it out another month. That's horrible I don't understand why they would stop payment on any of the refund checks. They all went out at the same time and should be good for 90days.
[Note 7 Questions & Answers] netnerd:
they said there's a error in my check, they going to send me another check in 5-7 business days. they probably realized they paid me too much 963$ taxes included for att note7. i bought it less than that on swappa. but WTF ?? after they make me go through all this ****s, I should be compensated more.
[Note 7 Questions & Answers] AndroiderM:
Dk man I got $986 w taxes for mine and traded my HTC 10 for it on Craigslist lol.
[Note 7 Questions & Answers] SptMogul:
sorry guys. Samsung ran out of money. lol jk

any update on return checks? are they re issuing new checks?
[Note 7 Questions & Answers] netnerd:
my bank charged me 12$ for returned check !

Samsung said going to send me another check in 5-7 business days. let see if I going to get it...
[Note 7 Questions & Answers] netnerd:
samsung, those con / scam artists !

called them 2 weeks ago, they said they send me a replacement check.

call today about what happen to my replacement check, they stop payment on my first check.

this woman dont know sh*t. "we already sent the check, we have no control over the check, you have to contact your bank".

WTF?? does she know what she talking about?? they sent me a fraud check and dont want to pay me, what does that have to do with my bank? then i asked to talk to her supervisor, she said she going expedite my check.

going to wait another 2 weeks to see what happen. i might have to contact the news station or get a lawyer for their bullsh*t.
[Note 7 Questions & Answers] Goku1992:
had sent my note 7 back about 4 weeks ago, still nothing. No email or something else. Tracking says it arrived. They dont answer emails or so, chat cant help me, gave me a number. I called this number and they gave me another, this number needs an Promotion code or something dont know, tried my customer code few times, nothing wokrs, send another mail, hope they answer the next time, im pissed as **** cause need the money for a new phone -.-
[Note 7 Questions & Answers] netnerd:
I feel better now that I'm not the only one waiting for the money. maybe we should file a class action lawsuit. if you late on your payment on your credit cards, IRS, property tax, they charge you a penalty. they received my note7 on Oct 28, it's already 2 months !
[Note 7 Questions & Answers] whmgreen:
Got my check last week!
[Note 7 Questions & Answers] tonymy01:
but did the cheque clear in your bank?
[Note 7 Questions & Answers] drunkenbloke:
In the UK on O2 and despite me trying several times now to return the handset via UKMail I have had half my money back the rest is still waiting. I call O2 it is UKMail's problem call UKMail and it is an answering machine having left my details I have so far had zero contact from them. I want to know who I can bill for all the time I am spending.
[Note 7 Questions & Answers] Blue886:
I got a att note 7 from Craigslist how do I return the phone please help .
[Note 7 Questions & Answers] störte:
Here in Germany it is a real desaster which force me to take a lawer . I wait since almost 2 months that they give me instruction how to return it. And i am not the only one. Probably that was my last Samsung device i will buy
[Note 7 Questions & Answers] netnerd:
samsung usa received my note7 on Oct 28, 2016

received a check from them on Dec 5 2016, when i deposit the check, they STOP PAYMENT on the check !

isnt this a felony to write bad check?

called them on Dec 9 2016, they said there's a error in my check, going to send me a check in 5 - 7 days

2 weeks later Dec 27, talked to supervisor "we going to expedite your check"

still no check !

i going to contact TV NEWS station this Friday to expose their BS / scam.
[Note 7 Questions & Answers] Fysi:
Nope, you can legally do a stop payment on a check anytime before it clears. Once it clears, they are **** out of luck.
[Note 7 Questions & Answers] algonzalez03:
I am still waiting on my check in the first place. I don't know what to do. They have had my phone since October.
[Note 7 Questions & Answers] netnerd:
yeah?

"The law makes it a crime to knowingly write a check for which there is insufficient funds in the bank. The crime is a misdemeanor if the amount of the check is less than $500, but it jumps to a two-year felony if it exceeds that amount or the person writes more than three bad checks in a five-day period."

source: http://articles.petoskeynews.com/2008-10-20/bad-check_24026243
[Note 7 Questions & Answers] Doyle585:
Im glad I opted for the exchange the refund process seems to be taking everybody wayyy to long..
[Note 7 Questions & Answers] netnerd:
FINALLY got my refund check from samsung AFTER I CONTACTED TV NEWS STATION FOR HELP !

let see if they going to stop payment on the check again !
[Note 7 Questions & Answers] urirx98:
I returned my note early Dec, it was recieved in the warehouse on DEC 22nd, I finally received my FULL refund of 424 back to my credit card last Friday Jan 27th and that was with the help of a friend of mine who works for sprint. Crazy that they took so long but it was confirmed back to my CC on friday. I now wait on how to get the other 25$ since i bought a NOTE EDge instead of going back to my S4 or getting a S7. ill be waiting on the Note 8 at years end, not jumping into new phone til its out in the wild for few months lol
[Note 7 Questions & Answers] dwhdroid:
This sort of bad check holding is why I am waiting for for the inevitable Note 8 exchange program with my UN-rooted Non-tripped ADB-debugged Sprint Note-7. Expired Note 7 surrendering incentives be dammed. Besides, The longer I wait to turn it in the more mileage I get out of a phone I ultimately don't have to pay for because I chose to live dangerously and I am not flying anywhere till late next fall.
[Note 7 Questions & Answers] BarryH_GEG:
In the U.S. I'd guess 98% of Note7's sold were carrier phones. Meaning no matter where they were bought (EG: Best Buy, Walmart, samsung.com) they were carrier branded and initialized on a post-paid account with one of the big 4 carriers. If there's a promo/offer for ex-Note7 owners to buy a S8/Note8 it'll be fulfilled through the carriers similarly to how the $25/$100 exchange toward a new phone was handled. That said it's up to the carriers to participate. Said offer/promo could take many shapes:

All previous Note7 owners without exception

Note7 owners who returned their phones

Note7 owners who returned their phones and exchanged in to another Samsung phone

No offer at all since by Spring the Note7 debacle will be an even more distant memory and Samsung's financials are doing just fine

Samsung could do an after purchase "rebate" promo on their own but they'd still be reliant on the carriers for customer info and status. Promos Samsung's done on their own (EG: free GearVR, free SD card) have always been clusters so I'd be hesitant if I were them in trying to do it on their own. That and working around the carriers who are already pissed about the Note7 debacle probably isn't a good "Plan A."

Time will tell.
[Note 7 Questions & Answers] MoMo131:
I am still waiting for my check in the first place. I don't know what to do. They have had my phone since October and until today I have not gotten any true information. They're really liars. I am thinking seriously about getting a lawyer to deal with them.