yashsingh1/xdaforums huggingface dataset:
[Note 7 Questions & Answers] dwhdroid:
Its my plan A because the issue of Samsung offering no further exchange program is unlikely if they feel the need to get that tiny remaining legal liability off their hands. There is no plan to discontinue the recall. Thats not how total product recalls work. They are still liable for the damage caused by future note7 fires started by people who charge the update disabled device unattended without "proper saftey precautions."

Samsung will still be shelling out refunds for a few note sevens that got stashed away for years into the future and if someone plugs it in and it burns their house down they are still liable for damages. So Its in their best interest to offer an exchange program for the easy transition of smart xda users who were able to avoid the infamous ota BRICKOUT push update to kill all note sevens still in active service. I mean its not radioactive. (not any more then other phones) Just make sure you only charge your note seven in a secure place that fire can't become hazardous to you or your property like a small firesafe or prefrably charge wirelessly or off a powerbank as almost all incidents have occured due to complications of the quickcharge technology blowing the overcomoressed battery durring high voltage fastcharging.

So plan B is to turn it in for this obnoxiously sluggish refund check the day it is confirmed there will be no exchange program for sure and be forced to use a cheap burner device until the check arrives for use toward the outright purchase of the new flagship.

As I recall learning the "alphabet plan" system plan A is supposed to be the most ideal situation. Not the strongest plan.
[Note 7 Questions & Answers] MoMo131:
Any update from Samsung ??

Is it worth to escalate this issue and sue Samy??
[Note 7 Questions & Answers] skillzo1:
Can anyone give any information on how to get my money? They had my phone since oct 22. Their customer service and refund center is a complete joke. I try extremely hard to keep my cool but most of the time i loose it. I have a 2 pages full of reps that ive spoke to with badge numbers and ticket numbers but they keep telling me its escelated up to level 2 and dont worry i will get my money. They really never call back when they are suppose to and every time you call they cant transfer you to the last person that you spoke to so you have to explain the entire situaition again. I have asked to speak to anyone higher then level 2 that handles the checks or anyone higher then them and they reply the best we can do is email someone above them who handles the checks. They have done this 3 times. Its such a bad experience i dont know where to start or end. In a month the s8 will be out. I bet i still dont have my refund.

Any ideas or info on how to help get my refund back would be greatly appreciated.

---------- Post added at 06:42 AM ---------- Previous post was at 06:34 AM ----------

I just sent a message to pocketnow asking if they can do some sorta youtube video about samsung not getting their refunds out in a timely matter.

Maybe you guys can do the same.
[Note 7 Questions & Answers] netnerd:
contact your local tv news station and they will pay you quick !

https://xdaforums.com/showpost.php?p=70802777&postcount=81
[Note 7 Questions & Answers] skillzo1:
After another call to samsung just now and the same bs replies i contacted channel 7 news. Im tired of this.

Ill be reaching out to other news channels and youtubers for help also.
[Note 7 Questions & Answers] MoMo131:
Has anyone talked about this issue on Youtube? how to escalate this issue?

is there any contact number to reach Note 7 f.....ing team other than the 800?

The worst and untrusted customer service ever in my life.
[Note 7 Questions & Answers] skillzo1:
Not to my knowledge. Ive tried searching youtube and ebay.
[Note 7 Questions & Answers] skillzo1:
Another 2 weeks go by and nothing.
[Note 7 Questions & Answers] MoMo131:
This Monday I'll go to the court in my city and ask for their help and sue Samsung and see what they say.
[Note 7 Questions & Answers] skillzo1:
I dont know what kind of help they could offer. Ive reached out to ricky the android guy pocket now daily and channel 7 news. Ive gotten no reply. Im at a complete loss on what to do. I called again today and again got nowhere. I swear everytime i call i just get madder and madder. Cust service is so bad its undescribable. The s8 will be out before i get my refund. Im not even sure im going to get my refund anymore. I dont know who to contact anymore.
[Note 7 Questions & Answers] MoMo131:
Hey guys! any good news?
[Note 7 Questions & Answers] netnerd:
where do you live?

i live in northern california.

how long ago did you contacted channel 7 news?

it takes ABC7 15 days to respond to my complain about samsung.

but i also contacted NBC Bayarea, they respond to my complain like in 72 hours.

since i contacted 2 tv news stations, so i dont know which one that helped me got my refund from samsung.
[Note 7 Questions & Answers] skillzo1:
I called again last week. She said my check is ready and i should rexieve it in 3 weeks or so. She said the reason behind the wait is due to people giving fake imei numbers. I dont buy it at all. Dont believe im gunna get my check in 3 weeks either. Ive hesrd this many times before.

I live in jersey and contacted the news group over 2 weeks ago. Havnt heard anything back from any news groups or youtubers.
[Note 7 Questions & Answers] yandreev3:
They received one of my n7s on the 27th of novemeber and I call once per month for every month after that and each time it is processing. 4 months later and I don't have any money back.
[Note 7 Questions & Answers] Darknight968:
Still no check either three note 7 received on the 01/26. Didn't work on till 02/20. Check approved on 03/19 as of today 03/27 still no check. Even got email stating approval.
[Note 7 Questions & Answers] skillzo1:
Yesterday i filled a complaint with the better business bureu. There main office is in Nj so if anyine wants to file check the bbb of nj.

Ive also contacted the attorney generals office of nj and filed a complaint with the ftc. I will be contacting the fcc to see what they have to say.
[Note 7 Questions & Answers] invisiblesense:
Samsung have been bombarding me with calls and voice messages to take my Note7 back. So far I've held off because there's nothing out there that can replace N7.

They offered me an S7 Edge same day exchange as a permanent replacement, I said no way! They even sent their collection person who came & knocked on my door saying they've come to collect my N7.

Having read on here that most people are not getting their refunds, I think I will just keep my phone until Note8 comes.
[Note 7 Questions & Answers] elite-fusion:
Debating about the S8+ at this point.

I love the N7, but who knows when the N8 will be out, so debating...

Called T-Mbile to find out if I still get a refund and they said YES 2 days ago. They said I would get back the downpayment/tax and whatever the monthly charges were up until the day when I called, so it came out to close to 400, but they said it would be in credits to the account, which I am fine with either way. Today I chatted with them online instead of calling, and they advised that the recall was finished and that refunds are no longer being given, but recommended I see a local store, so now I am not sure what to do.
[Note 7 Questions & Answers] Chippy_boy:
I am almost positive you will always be able to get a refund. A Note7 without OTA updates blocked is no longer usable. I don't know about the US specifically, but I know of no countries where it is legal to sell you something, willfully break it (with updates that render it useless) and then walk away. Here in the UK, I have 6 years to file a legal claim if there's any hassle at all. Over here there is simply no question about not being able to get your money back - you absolutely can, at any time.

My only concern is the incompetence of the people in the shops over here who usually have no ****ing clue and will probably mess up the whole process. But other than that, I know I am covered and have the law to back me up if needs be.
[Note 7 Questions & Answers] azooooooooo:
My phone shipped in Nov/28 and until this day i haven't received any call or email from Samsung i hope there is way to force Samsung to refund my money back
[Note 7 Questions & Answers] Darknight968:
Finally received email 169 saying check is shipped out 03/30 still no check. Shipped in 01/20. 04/07 is current day.
[Note 7 Questions & Answers] Darknight968:
Called them again. Was informed the the emails were 03/30 incorrect. Checks were cut 03/04. 7-10 business days usps. Then checks show up in the mail Saturday 04/08. These guys are some jokers.
[Note 7 Questions & Answers] Darknight968:
you need to call them. Squeaky wheel gets the grease. 1 800-726-7864
[Note 7 Questions & Answers] SptMogul:
is this thread dead? Any update on you guys check?

I just returned the phone 2 weeks ago. Do i need to call them and give them the tracking number?
[Note 7 Questions & Answers] AndroiderM:
Yeah this thread is most likely dead now. I got my check long ago. I've since owned an iPhone 7 plus and now a S8+. If they sent you the fire proof box my only advice would be to track it, and stay on them about your check once they receive your phone. It shouldn't take as long as it did the rest of us since they have gotten most of them back. Good luck I'm glad that nightmare is behind me. I waited months for my check.
[Note 7 Questions & Answers] Willhurt2008:
Did anyone try to return Note7 with cracked screen? What is samsung's stance on this?
[Note 7 Questions & Answers] xperiaman:
Where are you based ?
[Note 7 Questions & Answers] Willhurt2008:
Poland. Bought a phone from US eBay.
[Note 7 Questions & Answers] xperiaman:
I will buy it for parts
[Note 7 Questions & Answers] Willhurt2008:
This was not my question or proposal.
[Note 7 Questions & Answers] thelungmeister:
Sammy said they would refund in any condition. Jerryrigeverything got a refund for his and he DESTROYED it...
[Note 7 Questions & Answers] SptMogul:
I returned the phone on 5/1

i called samsung 3 times already and they kept saying to wait 2 weeks to receive the check. Now they are saying that i should contact samsung ecommerce dept. I don't know why the refund has to do anything with samsung ecommerce. Anyone still waiting for the refund check from samsung?
[Note 7 Questions & Answers] chieco:
How much are they refunding you?

My Q. for everyone. I bought mine back in January from a guy on ebay. But I don't have any Paperwork. How much would Samsung refund me? do they ask how much I bought it for and I can just name a Price? I'm live in Germany. Does anyone have any knowledge/experience? I'm afraid to send my Note 7 in and not receiving anything back.
[Note 7 Questions & Answers] jopa7:
Samsung will ask you to provide proof of purchase (any, even ebay will do) and will refund what you paid for as long as it's below retail price in Germany when phone was launched last year. This was my personal experience. Had 3 units of Note7, returned 1 to Samsung and also had no proof of purchase- they were very correct and asked me for proof of payment (bank transaction) and an email from the guy who sold me the phone. After 30 days the refund me the value I paid.
[Note 7 Questions & Answers] webelieveInGodButDoHeinUs:
are you still buying? and what is your price
[Note 7 Questions & Answers] chieco:
Yes this seems to be the case, but I bought it from a guy without any proof like receipt! In this case Samsung told me they are going to evaluate the price them selfs! So first I have to send it in and they gonna name a price and I have to accept it! No sending it back or anything! do you guys think that's risky? I mean they could say we are giving you 150€ take it or leave it we have ur note 7 and there is nothing you can do about it.
[Note 7 Questions & Answers] jopa7:
How did you pay it on eBay? PayPal it's a proof of payment. I delivered mine after payment guaranteed by the guy who managed my process (in my case they paid full retail price 30 days after the return)
[Note 7 Questions & Answers] chieco:
Via bank transfer... but I only payed 370€ back in January and couldn't believe my luck. I wanted the Note 7 @ Day 1 but was broke and thought to myself it's not going anywhere I can get it later on when I can afford it and it will be cheaper as well. But then the whole Battery Gate happened and I thought F**k I will never own a Note 7. But I kept an eye on ebay and the prices back then where ridiculous and they often got deleted like the auction I got mine from. But I had messaged the seller before without thinking much about it. But he actually got back and was willing to sell it to me! I didn't even asked any question I was just blind and would have done everything to get a Note 7 :D (kinda sad I want get rid of it sometimes).

So even when I convince Samsung that I payed 370€ I think it's waaay to low and not worth it. I was hoping getting 500€ and up so I can add a little and get a S8 or S8+. And you can't get a similarly good Phone for 370€*without adding a lot more money...

The thing with Samsung is way to risky. I guess I stick to my Note 7 until it breaks. I switch a lot of Phones the couple years so I should calm down and hold on to this beauty. it's still a great device and the one and only thing that annoys me is the lack of development. I honestly thought xda would develop no matter what but as you see I was very wrong.
[Note 7 Questions & Answers] SptMogul:
back to the main topic guys.. Anyone here still waiting for refund check like me?
[Note 7 Questions & Answers] DrunkFuX666:
Hey guys... Is there anyone here but planning on buying the note 8?? I was hoping to get the ex phone details which are just the email and IMEI I believe...?
[Note 7 Questions & Answers] netnerd:
i just preordered att note8 573$ taxes and shipping included. trade in my old freedompop iphone5 200$ off, another 225$ off for former note7 user.
[Note 7 Questions & Answers] OkayGK:
So far nothing for us Canadians.
[Note 7 Questions & Answers] DrunkFuX666:
Do you mind staying how exactly one goes about ordering it with the discount...? As in what info is required of the old note 7 owners?
[Note 7 Questions & Answers] NIKKOTUASON:
Fellow Canadian Note 7 users. I've finally decided to return my N930FD for a refund. Could you tell me the number that you called to get things started? Their 1-855-747-6520 and 1-800-517-3507 is no longer in service.
[Note 7 Questions & Answers] OkayGK:
I was told to wait 3-4 days, there will be initiatives for note 7 users in canada.

Now if you still planning to return it go to Samsung.com/ca and find live chat. Ask them there.

Let me know how it goes, as im waiting to hear the announcement first
[Note 7 Questions & Answers] NIKKOTUASON:
Alright so I've called samsung and after A LOT of confusion they were able to tell me who to contact about the Note7 Refund. Now I'm waiting for their reply.

The one this that's tripping these guys out is I have the International Note7 (N930FD) and Im in Canada, when they try to input the IMEI they can't find it in there system. I hope it doesn't cause any problem.
[Note 7 Questions & Answers] OkayGK:
Awesome, thx. Wonder what they'll say.

Right now im facing this.

Either bring s6 edge and get about 400 discount on new s8+. will be like 15-20$ added to my account monthly. + exchange my N7 for S7edge and give that new phone to my mom. She always had my used phones. Would be nice for her to get new phone. S7 edge will be more than enough for her.

or

Wait to see what they announce with N8.

Hopefully this happens soon, i dont want to wait too long. I like the new N8 allot but not to the point that ill feel bad on getting S8+
[Note 7 Questions & Answers] NIKKOTUASON:
Awesome news! They accepted my refund. This is what they said:

Dear valued customer,

Thank you for contacting Samsung Note7 Exchange and Refund Support Team.

Since you provided bill of sale, you are eligible for a refund and will be shipped a pre-paid – shipping address box to return Note7 devices.

Once we receive all returned devices a refund will be issued. This will take approximately 2-4 weeks based on the agreement date. Agreement date is reflective on the date that your device is shipped back.

Your file# is Service order: **********

Thank you

My temp phone is actually really good!
[Note 7 Questions & Answers] OkayGK:
Yep, i heard allot of good things about g6. Not the best but does the job. I found myself pressing side buttons on S6 edge now. Never happened on G3. Im so much happier to be back on samsung tho.

Hey can you send me their contact. If no news come out this week ill go for exchange on S7.

ps congratz
[Note 7 Questions & Answers] NIKKOTUASON:
Their contact info: enrsupport@samsung.com

they will send you something like this:

Dear valued customer,

Thank you for contacting Samsung Note7 Exchange and Refund Support Team.

In order to process your request, please provide the following information:

Name & Address:

Phone Number:

Email:

Model Number:

IMEI:

Place of Purchase:

***If your device was purchased from an authorized Canadian Samsung Dealer/Carrier (Rogers, Bell, Telus, Wind, Samsung experience store, Samsung website etc.) then you must refer back to your place of purchase for further instructions. However if it was purchased from any other source then please see below for instruction

For a full refund of your Note7 device, we will require a Bill of Sale. Customers eligible for a refund will be shipped a pre-paid.

If you do not have a bill of sale then you may qualify for a Galaxy S7 Edge exchange*.

We will ship a pre-paid- shipping box to return Note7 devices for all exchanges and refunds. Once we receive all returned devices an exchange or refund will be issued. This will take approximately 2-4 weeks based on the agreement date. Agreement date is reflective on the date that your device is shipped back. *Based on product availability and customers eligibility.

Note: If your device was not purchased from an authorized Canadian Carrier and Retailer promotional offer will not be provided. Promotional offer is specific to each Carrier and Retail partner.

Please allow for 2 business days for your request to be processed once all of the above information is provided.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. As a recalled product, it is mandatory that all Note7 original and replacement devices be returned.

For Note7 general return inquiries, Canadian customers should contact 1-855-747-6520.

Thank you for your cooperation,

Samsung Note7 Exchange and Refund Support Team

Just out of curiosity what didnt you like about the G6?
[Note 7 Questions & Answers] OkayGK:
Thanks brother.

I never used G6. If i had a G6 id be pretty happy with it.

I had G3 but i went with Freedom mobile and the G3 doesnt work on the network. So i had to switched with my mother. Took my old s6 edge from her and Im in love with the phone now.

G3 was cool but camera is crap, phone a bit slow and some other things as well. Im just a Samsung guy and it will be hard for me to switch to another brand. On my N7 i loved everything about it.

Ill send them an email. Before trade was out of the question but now since i can give the S7 away it makes sense.
[Note 7 Questions & Answers] NIKKOTUASON:
Canadian Note 7 Refunders, specifically those in Toronto. I finally got my return box for my Note7 and the ship to address seems fishy to me. I just wanna be extra careful so I can get my cheque. Was this the same address you shipped to?
[Note 7 Questions & Answers] OkayGK:
I just sent out my N7 to same address via ups. Lets see how long it takes.
[Note 7 Questions & Answers] zaharren:
It took 51 days (36 business days) for me to receive my check after Sammy received my N7. Phone was received on 7-20-17, just got my check today(9-9-17).
[Note 7 Questions & Answers] beezer86:
Yooo anyone with a note 7 discount email/receipt that you are not using hit me up at owassa @ yahoo.com
[Note 7 Questions & Answers] NIKKOTUASON:
Has anyone recently gotten their refund cheque yet? I sent my Note7 back in August and still haven't gotten it...
[Note 7 Questions & Answers] NFS855:
I'm in the U.S. and my phone was delivered on 9/14/17 to the return department. I've yet to get a check or an e-mail about it.
[Note 7 Questions & Answers] NFS855:
Update, finally received an email 1/22/18 from Samsung that my refund has been approved and it will be mailed shortly. So finally some progress and hopefully an end to all of this shortly once I'm made whole.
[Note 7 Questions & Answers] NFS855:
Final update and probably my last visit to the Note7 forum, I received my compensation check yesterday 1/27/18. So 4 1/2 months after being received by Samsung I've been made whole. I just figured I'd post this for anyone who had been in a similar situation and still waiting, just hang in there.
[Galaxy Note5 Accessories] karlonicolas:
Has anyone heard of a wireless Quick Charge 2.0/3.0 external battery? If yes, please post where this can be bought.
[Galaxy Note5 Accessories] datawrhsdoc:
Here's a wired one:

https://www.amazon.com/Anker-PowerCore-Qualcomm-Backwards-Compatible/dp/B01CZV9FUW

You could fashion a wireless one by attaching a QC wireless charging pad, but it would be incredibly energy inefficient due to increased heat loss. Why bother?
[Galaxy Note5 Accessories] Turbine1991:
I've got one and I highly advise against it.

1) It gets REALLY hot, it can't be good for the battery.

2) It's considerably slower than cable.

3) You won't get as much high quality batteries as there's less competitors making them, the best batteries are not wireless.

I hope this helps.
[Galaxy Note5 Accessories] Radix999:
http://www.banggood.com/Qualcomm-Ce...t-Power-Bank-With-Power3S-Tech-p-1062286.html is one I just bought - only got it yesterday but very nice build quality and my Note 5 registers it as a fast charger.
[Galaxy Note5 Accessories] karlonicolas:
I was hoping there would be one selling in the market, but judging from your replies, i guess not.

There are actually those selling QI-enabled external batteries, that got me into thinking that QI-enabled Fast Charging should be possible.

RAVPower Wireless Charging Pad with 5,000mAh External Battery Pack for Samsung Galaxy S7, S6, Nexus 6 5 4 7

Even samsung is selling a QI enabled External Battery Pack for Note5.

Samsung External Battery Pack for Note5

I guess i will just make one. Thank you for informing me about the heat issue, perhaps a silicon or ceramic plate will be sufficient to insulate the battery from the heat.

Still, if you encounter any wireless QI Quick Charge external battery packs, please do post.
[Galaxy Note5 Accessories] Inlinepro77:
I don't know about wireless. Seems like a good idea but I would think it would be very inefficient.

I have the Anker PowerCore+ 10050 and I love it. It works so great that two of my family members got the same one. Highly recommended. I have to admit it does get hot sometimes but not to where I've ever thought it was "too hot".
[Nexus 5X Q&A, Help & Troubleshooting] THRUSTer:
After I updated to Nougat on my Nexus 5x, I have no longer been able to use apps to view the CPU usage per process. Furthermore, even when I enable 'Show CPU usage' in the Developer's Options, it only com.android.systemui. It doesn't show any other processes even though they're clearly running...

What is going on? By the way, I'm on the latest build with ElementalX.
[Nexus 5X Q&A, Help & Troubleshooting] HebeGuess:
http://www.androidpolice.com/2016/1...splaying-systemui-processes-bug-marked-fixed/