yashsingh1/xdaforums huggingface dataset:
[Google Pixel XL Accessories] JenWarren:
From Belkin

Thank you to the forum for your comments regarding Belkin’s F7U004 USB-C car charger.

You helped us identify a product characteristic of our charger with respect to its interaction with certain newly released connected devices - that if a connected device is left plugged into the charger, which is plugged into certain foreign (non-U.S.) model cars, while that car’s ignition is turned completely off, then some reduction in charge to the connected device may result over time (generally, from our tests, over a number of hours).

Our Commitment

Belkin is committed to upholding our promise of brand quality, and meeting our customers’ expectation for same, and we work diligently to fulfill this expectation. For those interested in a refund or a replacement product (Belkin USB-C Car Charger with Hardwired USB-C Cable and USB-A Port MSRP $34.99 + $10 refund), please call 866-608-5597.

What’s Next

We are currently working on the next generation of this product, to be available by Spring 2017. To be added to the waitlist and receive a replacement there is a web form you can fill out (which I am unable to post because I am a junior user here!) Maybe Nathan K can help me post it...

Thank you for your continued patience and support!
[Google Pixel XL Accessories] Nathan-K:
Here is the link Jen cites:

http://www.belkin.com/us/support/notify-me/

Please note I reserve judgement until I see how the replacement program pans out. The question remains what they will do about bad stock already on shelves or in consumers' hands.

But I certainly can state that Belkin has done far more at this point than most other companies I've interacted with in similar situations. (i.e. Tronsmart's C2P/W2PTU, RavPower RP-PC017K, etc.) This was the "most honorable" course of action they could take, business realities considered. So long as Belkin maintains an open and honest stance on the matter I'd rank them up with Plugable in their disclosure. All that remains is the followthrough -- and engineering. I hope to help with that as much as my limited experience permits.

As a consumer-advocate and engineer, I will actually keep this 27w Belkin charger I bought merely to see this issue though and verify Belkin's claims. I've registered on that site for a notification on a replacement. And thank you Jen for the open discourse.
[Google Pixel XL Accessories] mtucker:
Thank you Jen (and Nathan) for working on this. I signed up for a replacement when they come out. http://www.belkin.com/us/support/notify-me/ Working with your customers is appreciated.
[Google Pixel XL Accessories] carajp:
I was given this charger by Amazon UK to review and, thanks to you guys, I was able to confirm thay my feelings of unease when I spotted this problem (not being an electrician!) were justified so I could both stop using it and warn people via the review here, https://www.amazon.co.uk/review/R3J...detail-glance&nodeID=560798&store=electronics. I hope those of you who understand it better think I've explained it sufficiently well.
[Google Pixel XL Accessories] GBerg2119:
Awesome news! I'll be signing up for the replacement charger.
[Google Pixel XL Accessories] s1dest3pnate:
Signed up but the page just refreshes after submitting with no confirmation that the submission went through. Can I be sure that it did? Thanks.

And just to clarify, there's really no harm with this Belkin charger other than draining your phone battery dead if you keep it plugged in while car is turned off, correct?
[Google Pixel XL Accessories] mtucker:
I didn't get an e-mail from Belkin, but I seem to remember some kind of confirmation page. Maybe someone that remembers for sure will post.

Right, it only discharges your phone IF you car's power outlets switch off with the car. If your outlets stay on, then you won't have discharge problems and your phone would continue charging via the Belkin.
[Google Pixel XL Accessories] Nathan-K:
I didn't get any e-mail.

I really don't like the idea of endorsing products that are "a little" broken or only break "a few" rules. Then you start getting into weird situations where some particular "sort-of ok on their own" products do something disastrous when combined.

Example: six months ago, I was evaluating a commercially available product (I won't name which, NDA) that has faulty firmware. It works fine with non-eMarked or 3A eMarked cables. But if you connected a 5A eMarked cable, it freaked the hell out and started outputting 20v at 5A. Back then 5A cords were rare as hen's teeth and you had to go to a shop in Akihabara, Japan to get one.

When I asked the manufacturer, they said "it's not an issue if they use what's inside the box". (It came with a regular cord.) They ended up never taking any action on it despite my pleas. (In their defense, they knew about the problem beforehand.)

Fast forward to a few weeks ago, and Apple releases the Macbook Pro 2016 15" with Touchbar.... with 87w charger and.... you guessed it.... 5A eMarked cord. As part of their model year refresh, Apple ONLY sells 5A eMarked 2m "charge cords" in their stores now. They come included in every Macbook Pro box, even the 13" non-touchbar ones. Guess what's going to happen when people plug their fancy new Macbook Pro's into this

other

commercially available product? :(

Moral of the story: "Do engineering properly or do not. There is no try."
[Google Pixel XL Accessories] destruya1:
Just FYI - but when trying to submit my information to the form, it shows no evidence of the information being received, and the address up top says something about "An+error+occurred+updating+the+data+extension" up in the address bar.
[Google Pixel XL Accessories] terminatermule:
Hi everyone,

I have one of these chargers and would like to have it exchanged when the revised model is available, however I am in Australia and therefore I am not able to use the form.

Is there going to be any support available for Australian consumers?

Cheers Glenn
[Google Pixel XL Accessories] s1dest3pnate:
Shouldn't this be available by now? I thought they said Spring but it's now Summer.
[Google Pixel XL Accessories] joderme:
Yeah I was wondering the same...

[MENTION=7901613]JenWarren[/MENTION] [MENTION=7892769]Nathan-K[/MENTION] Have either of you heard anything?
[Google Pixel XL Accessories] Nitemare3219:
They probably gave up. Just buy the de-branded Verizon car charger on eBay for $8. It works great and is on the spreadsheet.
[Google Pixel XL Accessories] dcrandon:
Thats what I did. But I had to return it. It has a coiled cord, which is also relatively strong and stiff and short. I can't use it with my phone mounted to my left side of the windshield when the accessory plug is in the middle of the car.
[Google Pixel XL Accessories] James4.0:
I bought the Anker 4 port ( 2 port USB + 1port USB C + 1port QC3) charger.

https://www.anker.com/products/A2240011
[Google Pixel XL Accessories] dcrandon:
Has this device been tested by Benson Leung or his friends?
[Google Pixel XL Accessories] Nathan-K:
Officially? No, I haven't heard anything. I suggest calling into Belkin and inquiring.

Hopefully if people let them know they want safe, compliant gear they were promised they'll speed things up.

I trust Belkin and [MENTION=7901613]JenWarren[/MENTION] are working hard behind the scenes. I wish they were more transparent about it though.
[Google Pixel XL Accessories] dcrandon:
LOL. Thats hilarious. You think tgey are working on it? For a year? They aren't working on sh-t. Any electronics engineer coukd have fixed it in a couple days.
[Google Pixel XL Accessories] destruya1:
I finally found an email to Belkin's tech support (since I didn't want to do Live Chat or phone support and get someone whose job it is to placate me with platitudes for a quick cycle time) and I've yet to hear back.
[Google Pixel XL Accessories] destruya1:
Finally heard back from Belkin, and they treated it like a normal "so you want to RMA it" email, so I just replied with this - hopefully it'll finally get some answers:

I'm not experiencing an issue with my charger as yet, because I only use the charger under very specific conditions, but your company issued a product replacement notice quite some time ago about the F7U004 27W USB-C Car Charger + Cable, where owners were instructed to fill out the form and we'd be contacted by Belkin support and eventually asked if we preferred to exchange the chargers for the F7U006 (which doesn't rapidly charge) or wait until the Spring of 2017 for a replacement with the issue corrected. Details for that can be found here: https://plus.google.com/102612254593917101378/posts/fKDKFYqnWt1

And the link to the contact form on the Belkin website can be found here: http://www.belkin.com/us/support/notify-me/

When inputting information onto said contact form, there is never any indication that the information has been received *or* submitted, and if you look at the address bar of the browser used to submit the form, the link suddenly includes: "An+error+occurred+updating+the+data+extension" - I've tried submitting the form on multiple browsers and whitelisted everything on the page, but it still always gives that dialog.

There's also an entire thread of people at the XDA Developers forums who are very curious as to what's been done thus far to rectify this issue or see it through, and that can be seen here: https://xdaforums.com/pixel-xl/accessories/belkin-usb-c-pd-charger-powers-car-t3496686

On said forum thread, a person going by the screen name of JenWarren (your global head of PR, I believe) claimed to represent Belkin and has since stopped replying to the thread participants as to the status of this exchange program. I'd very much appreciate it if you could put in inquiries, as we're all understandably curious as to what Belkin's up to, and have come to expect more from the brand.

Thank you in advance for any assistance you could provide to clarify this.
[Google Pixel XL Accessories] destruya1:
Belkin's reply:

Thank you for your patience as we updated the next generation of our USB-C car charger. You showed interest in receiving a replacement device and we would like to offer you a product package which includes the new USB-C car charger to show our appreciation for your patience and support for our people inspired products.

The product package includes:

1 USB C Car Charger

1 USB C Wall Outlet Charger

1 USB C Cable

Instructions for calling in to kickoff your replacement process:

Contact number of 1-800-223-5546 and choose option 4 and then 2

Tell Customer Service Rep you are calling about the "F7U004 USB-C Car Charger replacement program"

Provide email address used to sign up for program

Customer Service hours 8am - 5pm PST Monday - Saturday

Please allow a couple weeks for the bundle package to be delivered. This offer is available until September 30th, 2017 so act fast to receive your bundle.

Best Regards,

Belkin Support
[Google Pixel XL Accessories] mtucker:
Saw that e-mail from Belkin this morning (9:05AM PST) and have been on hold with Belkin for about 15 minutes now. OK. After 23 minutes on hold I got someone although this is all new to them. We are working through it.

Total time 44 minutes..... have some time to spare before you call them. After the second time on hold he said it was being escalated. I asked if I needed to do anything else. He said no. I gave him my home address so hopefully in a few weeks I'll have a shiny new box from Belkin.
[Google Pixel XL Accessories] destruya1:
What a hassle...thirty plus minutes on hold. Nearly an hour elapsed total.

"We don't have your email in our system for that promotion."

"That's what I'm trying to tell you - I've had to contact you *manually* because the *form* you provided has been broken for months."

*lots of back and forth* "I'm going to have to escalate this case to our headquarters. We'll call you back within 24 hours, okay?"

Good thing I got a case number so at least when I figure I'll *have* to call again, they can bring up the record. -_-
[Google Pixel XL Accessories] phamine:
Replacement is on the way 3-5 business days.

Call was quick - about 10 minutes
[Google Pixel XL Accessories] joderme:
Pretty much same experience. Taking me a bit longer as I had to find the receipt, however, the associate knew exactly which program I was calling in about.
[Google Pixel XL Accessories] destruya1:
They just sent me an email today asking for my mailing address, so mission accomplished, I guess. :)
[Google Pixel XL Accessories] sem1845:
I just called. I never knew about the form to fill out so they're only replacing the car charger/cable without the wall charger. I am also supposed to send a picture of the cable cut in half and the charger itself.
[Google Pixel XL Accessories] dcrandon:
You guys do all realize I hope, that they are replacing your car charger with the exact same one, which has not had its design flaw fixed. Or, they are sending you one of their lower versions, which do not charge at the real fast rate.
[Google Pixel XL Accessories] carlylemiii:
What are you talking about? I got mine today. It is absolutely a different model that is a 27W charger. Plus wall charger, which is "free" since I didn't have one originally.

https://imgur.com/KUBkdM7
[Google Pixel XL Accessories] dcrandon:
Sorry, thought this was just a rehash of what's been going on the last 1+ yrs. Didn't read the couple of posts just before yours.

Can you give us a model number for the car charger?

Thanks very much.
[Google Pixel XL Accessories] carlylemiii:
Charger itself is F7U026. Bundle is F7U018.
[Google Pixel XL Accessories] s1dest3pnate:
I've received the new items as well. The wall charger is absolutely massive.
[Google Pixel XL Accessories] tw1tch175:
It's a 45w adapter, if has to be that big to output that and actually meet safety standards.
[Google Pixel XL Accessories] destruya1:
Well, I received *one* of the new kits - but seeing as I've got two F7U004s, I'm back on the phone with Belkin asking for the second. I'd be fine with just the car charger and cable, not a full kit with the wall charger.

EDIT: Evidently it's 'one replacement bundle per customer.' If you have more than one F7U004 to replace, you need to call and request *just* the F7U026, tell them you aren't looking for a second kit.
[Google Pixel XL Accessories] sem1845:
After sending pictures they now want me to send in the car charger before they will send the replacement.
[Google Pixel XL Accessories] destruya1:
Scratch that 'EDIT' from above. I'm now being stonewalled on the second charger. I told them I don't *want* a second *kit*, just the new car charger, and they're saying they'll replace it with the F7U016dq05-BLK kit, which is an inferior unit, and I need to send a picture of the unit(s), too.

And now I'm getting the "show us the cut cable" email/request, too.
[Google Pixel XL Accessories] phamine:
I received the chargers.

The car charger and cable works great. 27 Watt - F7U026

The wall charger with the cable doesn't. I even tried using the OEM Pixel USB C cable. Same result. 45W - F7U010dq

Anyone else seeing the same result with the wall charger? 45W @ 3A should be able to fast charge I'd think.
[Google Pixel XL Accessories] destruya1:
Yeah, the wall charger is showing 500mA and falling, but my phone's at 96%. I'll test later when it's at a lower percentage.

It does say 'charging rapidly' when I plugged it in - and I've used both the new cable and the one that came with my Pixel's OEM charger (which is only showing 300mA because my phone's almost fully charged). I'll test both again once I've run down the battery. Frankly, I could care less about the wall wart - I just want a second F7U026. =/

They've also had FCC approval for this since February: https://fccid.io/MSIP-REM-K7S-F7U026
[Google Pixel XL Accessories] destruya1:
The cable that comes with this kit is two meters long and feels rather "beefy" with regards to gauge - tested by my being 6' and allotting for kinks and bends I couldn't smooth out, it was a touch taller than me. That seems way too long for a car charger, so I just appropriated my Pixel XL's OEM cable, since I'm hoping that'll be safer and less unnecessarily long. Here's hoping the Belkin cable passes muster, since it's now the one I'm charging my phone with indoors.

EDIT: Initial charging with the wall wart was 150mA. Upon recalculation, the wall charger (evidently 45W) then went to 800-1420mA, which is still less than the car charger showed. The milliamperage was variable between 800 and 1420mA, occasionally dipping down to 950mA. As beefy as this thing is, it's a bit suspect that it seemingly charges slower than the car adapter. This is using the 2m cable Belkin included with the kit. From 76% on a non-XL Pixel, it's claiming *26 minutes* to 100%.

I'm by no means an expert on this, but it does "feel" like the Belkin charger doesn't charge as quickly as the OEM Pixel charger - which is currently charging my phone @ 1670mA with the Belkin 2m cable.
[Google Pixel XL Accessories] joderme:
I received mine today and the wall charger is 45 watts versus the google included one at 18 watts.

---------- Post added at 04:31 PM ---------- Previous post was at 03:35 PM ----------

I'm getting around 1400mA to 1500mA @ 77% charged.

Edit: I think we need someone with a USB-PD power sniffer to see what is actually happening. I don't feel like I can fully trust Ampere. The readout shows 4.4 Volts and 1000mA - 1500mA... this would only be 4.4 - 6.6 watts. Something doesn't jive unless I am reading it all wrong.
[Google Pixel XL Accessories] mtucker:
My replacement kit arrived yesterday. It doesn't back power like the original Belkin car charger. Hooray! I think I'll stick with the old one since I already put a diode on my power port and the black blends a lot better with my car interior than the new white one. The AC USB charger was a nice bonus.
[Google Pixel XL Accessories] destruya1:
I emailed Belkin a photo of the 'destroyed cable' that they wanted to see, but reiterated my desire for another F7U026 to replace my second F7U004 - not a second 'kit.' I don't see why they simply can't take one that's unpackaged, toss it in a box, and send it to me OEM-style.
[Google Pixel XL Accessories] destruya1:
So if you purchased two F7U004s - such as one for you and a spouse, Belkin penalizes you. They won't send you two kits...that's understandable. But for that second replacement, you get a F7U016, which is a simple 15W charger...with a wall charger you don't need. So they literally send you a worse product at a higher cost to themselves over just putting a bare F7U026 from a bin into a box and sending it. They also refuse to acknowledge they sent anything, letting your elective incoming UPS alerts let you know when there's something coming from Belkin Logistics.
[Google Pixel XL Accessories] dcrandon:
I've been in touch with Jen Warren, head of global PR for Belkin, and she should hopefully be posting here shortly to clear up any confusion about the policies.
[Google Pixel XL Accessories] dcrandon:
This is a mistake of course. The problem is you're just dealing with little peons. And they have no idea what the whole situation is about. And the registration form that you originally filled out, only allows you to put one email address in which is how they register you. And no where on their does it ask how many car charges you had purchased. Just escalate the situation to any of their supervisors. As long as you push it, you'll get what you deserve. That's what I did, and I got all three.
[Google Pixel XL Accessories] destruya1:
Yeah, that's just the thing - the form to submit your information was *broken* for *months*. It took a ton of effort just to get Belkin to acknowledge me as a legitimate claimant for replacement.

I guess I'll just wait for Ms. Warren to pop back in here.
[Google Pixel XL Accessories] destruya1:
Any update on this, DC?
[Google Pixel XL Accessories] dcrandon:
Sorry for the long delay...

Nothing in particular. She simply stated she's having her team check on the people that had mentioned they were getting a hassle with replacements. Mine's been working fine.

Anybody that still is having a hassle getting a replacement I would suggest a DM via Twitter to her.
[Google Pixel XL Accessories] superleeds27:
I'm assuming this one is fine to use?

http://www.belkin.com/uk/p/P-F7U006/
[Google Pixel XL Accessories] dcrandon:
There is absolutely no reason to assume that this one is OK. I wouldn't use one unless you've seen Benson Leung or Nathan K. have tested it.
[Google Pixel XL Accessories] superleeds27:
Scored -1 (Excessive IR drop causes slow <1.5A charging. Why buy? "Connected equipment warranty up to $2500" <- THAT's WHY)

There doesn't seem to be any car chargers on the list that look worthy of buying?
[Google Pixel XL Accessories] dougjensen:
As of 7 Jan 2018 the Belkin site shows that charger having the same part number. Does anyone know if they improved it or if an improved model has a different part number? Thank you,

--Doug

---------- Post added at 04:04 PM ---------- Previous post was at 03:58 PM ----------

I see the F7U026 on Belkin's site but it is out of stock on Amazon's site.
[Google Pixel XL Accessories] dcrandon:
I'm not sure what happened with the revised charger. Those of us who put our names in got the revised charger along with a cable and a wall charger. But, for some reason, I don't think it ever got introduced to the marketplace. I did find two more on eBay which I purchased.
[Google Pixel XL Accessories] dougjensen:
Belkin 27 W USB-C Car Charger: on Belkin's web site

I just bought one there, it is black and USB-C only (no A port). Amazon shows it out of stock. When I looked on eBay, I see a few being sold from outside the U.S.
[Google Pixel XL Accessories] dcrandon:
Unfortunately, I don't think you bought the correct one. I think you bought the same one we had problems with.

The correct car charger, which again it seems Belkin did not actually bring to the market, is silver and white. It's model number (for the car charger itself) is

F7U026

---------- Post added at 05:31 PM ---------- Previous post was at 05:28 PM ----------

No, it hasn't been tested, so we can't make that assumption. In addition, it isn't a high powered charger.

---------- Post added at 05:31 PM ---------- Previous post was at 05:31 PM ----------

No, it hasn't been tested, so we can't make that assumption. In addition, it isn't a high powered charger.
[Google Pixel XL Accessories] dcrandon:
Well, looks like the wall charger, car charger and cable combo we got a few months back is fianally on the Belkin webstie. This is the box set I got as a replacement for the original back charging car charger.

It doesn't mention anything on the webpage about not back charging, but interestingly, it does say that it complies with the USB-C PD (Power Delivery) standards. It does not say that on my box or any docs I received with it or saw on the web.

http://www.belkin.com/us/F7U018-Belkin/p/P-F7U018/
[Huawei Ascend P7] kriticar:
Hi,

I am on rooted P7-L10 C900 B852, for a long time, but recently my phone suddenly resets itself.

When it happens, I have a hard time to turn it on. I have to do it several times, and sometimes I end up with "Optimizing app x of y" message (that is message that is shown after upgrading rom).

After optimizing is completed, my all wireless passwords are cleared so I have to rejoin again.

I tried to do the factory reset from twrp, but with no success – everything is the same as before.

What are my options now?

Can I somehow check hardware (I believe that there are some codes that I can type in for that)?

Could I reinstall B852 again?

How to clear everything and start from very beginning?

Regards.
[Huawei Ascend P7] RangerP7:
So now you are at B852 after a automatic reset?

What about restore a backup with twrp?

And what do you mean with twrp factory reset is not working? Is twrp not able to mount the data partition?
[Huawei Ascend P7] MihaiChirculete:
If you want to reinstall B852 you have 2 options:

Flash the stock recovery then update using the UPDATE.APP

Get the Huawei Update Extractor tool, extract the UPDATE.APP package and then using fastboot flash the system, boot, cust and cache partitions