[LG V20 Questions & Answers] E-Rad16:
No Music App for AT&T V20

Hello Everyone,

Thought I'd post here as I have the AT&T version of the V20 and as many of you may know it does not include the LG Music App.

I had a chat with support and didn't expect much out of it but just wanted confirmation as to why it was not included, if you're interested it's copied below.

Basically AT&T did not include the Music app because they wanted to "save space" on the phone. Also, there is no way to download it from LG as they only provide those files to carriers.

He did say that if you use an app called Sharit and "send" the Music app from a T-Mobile or Unlocked V20 that it could work.

Support Chat

Macver: Hi Eric you're most welcome and how may I help you ?

Eric: I recently received my brand new V20 from AT&T and noticed there was NO music player app provided. This seemed very strange to me considering this phone has excellent music capabilities, yet no means to listen to music natively.

Eric: Is there an apk download or other native music app I could install to utilize the excellent DAC on the phone?

Macver: I am sorry for the inconvenience this must have caused Eric but I believe theres a google play music that is pre-installed on the phone

Eric: Yes that is correct but Google Play Music sounds like garbage. The V10 before this had its own built in music player and if you compare it between other music apps it actually sounded better.

Eric: I have very high resolution audio files that I play from an external SD card and the biggest reason for me to get this phone was to be able to utilize the ESS Quad DAC to its fullest potential. I would think LG would include a music app that uses its very expensive DAC to playback high-res files.

Eric: Currently I have tried PowerAmp, Neutron Player, and USB Audio Player Pro. These all sound great but they don't engage the DAC completely. Even with high-res files the Android system only lets them put out up to 48KHz.

Eric: Also, and this is my biggest gripe, the V20 phones from T-Mobile have the Music app FROM LG installed.

Macver: I see, well the reason for that Eric is because the applications that is installed on the phone will depend on the carrier and ATT and Sprint decided not to install the music app since it already has the google play app and this is to save more memory of the phone

Macver: however if you really don't prefer the google app

Macver: you are free to install your third party app based on your preference

Eric: I'd honestly prefer the music app made by LG, I liked the UI from the V10's app a lot and it did sound better.

Eric: Is there a way to use the Music app that the T-Mobile phones have?

Macver: Yes you can try to do that and I will suggest an app that you can use to transfer an app to other device by not using a bluetooth drivers the app is "Sharit" you can download that app on playstore

Macver: and the thing is you need to install it on your phone as a receiver and as well on the phone of the sender (of the app)

Eric: Ah, so I would have to find someone with a T-Mobile V20?

Macver: Yes any model will do as long as it has the LG music app

Macver: however just to set a proper expectation Eric since we're talking about a build-in app I cannot guarantee a hundred percent that it can successfully be transferred to different phones

Eric: Interesting, I'll see if I can visit a T-Mobile store and get one of the agents there to help.

Macver: That would be great

Macver: Would there be anything else that I can assist you with?

Eric: What about drivers? Is there a download for LG phone drivers that would have that built in?

Macver: sad to say sir there is none cause this is not a free or for sale app and this drivers are only directed to carriers company

Eric: Ah I see, that's a bummer. Would you happen to know if instead of purchasing through AT&T, if I bought the phone unlocked straight from LG, would it have the Music app (and others) installed?

Macver: Yes it has and just like I mention only ATT and Sprint that decided not to include the app for saving memory purpose

Eric: Ah ok, just making sure I understood.