yashsingh1/xdaforums huggingface dataset:
[LG V20 Questions & Answers] Rastabolino:
I had this on my last v20 and had to get a replacement from att. It's not that the speaker is blown, it's that static sounds come out of the speaker even if volume is down all the way. I was able to still get perfect sound out of the speaker after I started getting the static... Apparently the new software update fixes this issue. :good:
[LG V20 Questions & Answers] @rbiter:
Link no worky. Have the YouTube title or something to go off of to look it up?
[LG V20 Questions & Answers] fjperreault:
I had my phone speaker mess up after owning it for 3 weeks. Went to Verizon and they made the arrangement with LG to ship a new phone to the house and have me ship back the old phone in the same box. The replacement phone has been going good for about a month now with no problems. LG definitely knows that it's an issue since they emailed me asking for specifics about the problem and my thoughts about it. The speaker problem definitely wasn't a surprise to them when I was emailing them.
[LG V20 Questions & Answers] thetupacshow:
/watch?v=zdk2Ax-epvA

The title is "LG V20 Speaker Blown? Software Update" by Joel Heslop channel
[LG V20 Questions & Answers] dshudson:
I have Verizon, coming from note 7, all my calls have static, wtf
[LG V20 Questions & Answers] Zor Omega:
Yep, mine was blown. I applied the update but no joy. Been two weeks on my replacement and so far so good.
[LG V20 Questions & Answers] Dwys:
Terrible speaker quality v20

I am seeing more people online recognizing the terrible speaker quality on the LG v20. Both in the earphone headset when it's up against your ear as a regular telephone as well as the actual speakerphone and audio output on the speaker on the unit. They put so much time and emphasis on high-definition recording but so little effort into making a nice loud phone I have to keep my volume down about half way for it not to crackle like an old defective speaker. It's the same thing at the store as well on their demo phone. It seems that iPhone 7 plus is really the only one that knows how to make a loud phone now since their new line of phones are twice as loud as their old one and they're even using the earpiece speaker in addition to the regular speaker for speaker phone and audio playback which is phenomenal it's what everybody should be doing well I think I'm going to return this one for that just because I use my speakerphone and I play YouTube so often that I need to have LG remember I don't want to use a Bluetooth or headphones I want to use the audio that the phone itself produces
[LG V20 Questions & Answers] mingkee:
Mine is T-Mobile version.

The speaker is fine after 2 months. Mine is probably the second shipment because I couldn't find it in any corp store and I ended up to order online.

Other than a couple of barely visible dent on the cam glass, the phone works 100%. I just wish it had a bit better LTE reception. B12 sucks.
[LG V20 Questions & Answers] mdrav65:
About 7 weeks now on the replaced phone (new unit). No issues. Best phone I've ever had.
[LG V20 Questions & Answers] fargo187:
PLZ READ! My lg v20 did same thing today while watching an online movie. I believe it has to do with audio "clipping" from the built in Snapdragon amp. LG V20 doesnt have a music player, so im using Power Amp, like i always do anyway. In my audio settings on Power Amp, tho, i have the Music FX option turned ON, which is the Snapdragon audio w/ eq and Bass boost. So.. the fix to the crackling? I turned this setting OFF, turned DOWN all eq bands on snapdragon eq, bass down, etc. . and pulled battery on phne. Problem solved. I hope this helps all, if not some of you, as this is NOT a hardware problem, but maybe an Android 7.0 issue? It seems to be a pre amp audio clip, is all.. but very annoying crackle when it starts haha. Fixable without running to the phone store. 😎
[LG V20 Questions & Answers] Nerdy_1:
Same problem with my AT&T V20. Mine started to crackle a little bit and just thought to myself maybe i should bring the volume down. Eventually one morning the speaker completely blew out. Finally it just started to create this high pitch sound whenever i played any type of audio, regardless of the volume level. Took it to one of AT&T's store, diagnosed it and determined that it was a bad speaker. They sent me a brand new V20 and has been working fine until as of today(2/1/2017) the phone is beginning to have the same symptoms as the first unit. Thinking of just getting rid of this phone completely. Might have have to call AT&T today and notify them of the problem again.
[LG V20 Questions & Answers] Leightonleighton:
Mines distorting the ear speaker. Did it the first day. One week later i replaced the phone. exact same problem
[LG V20 Questions & Answers] qalexk:
My phone also started to output noisy sound from loudspeaker. Downloading update. Hope will fix... :confused:
[LG V20 Questions & Answers] qalexk:
Update didn't help. Probably hw issue
[LG V20 Questions & Answers] evo4g63t:
Ditto, the speaker on this phone is pretty terrible and while louder than my v10 the quality seems pretty poor in comparison it sounds like it's going to blow at max volume, so I am careful not to max it out.

Fortunately I use a clip on Bluetooth speaker most of the time so it's not that big of an issue.
[LG V20 Questions & Answers] dasource411:
Im having the same issue as well and ive had my phone since december 2016, 2months unbelievable!

Phone hasnt fell and i dont have no scratches on it. I dont have any insurance on it do you think the company would do something about this: 2months?
[LG V20 Questions & Answers] D0NZ:
bought mine 14th of Jan...

im starting to hear crackle and pops! For an expensive phone that is highly 'repairable', this shouldnt mean it 'has' to be repaired often! back to sammy?
[LG V20 Questions & Answers] ggpmet:
I have the same issue at low volume.
[LG V20 Questions & Answers] sing1221:
I have the same issue at low volume. Ringtone, Music, Navigation, Call... everything from the speaker is low volume.

I could hear that the volume is normal at the very beginning, for example Navigation, it says... Turn (normal volume).... Left Next Corner (very low volume). It is really annoying.

It is weird if I connect it to a charger, the volume is normal.
[LG V20 Questions & Answers] Lumince:
Just started happening to me on my Verizon variant... Got it when it first came out. This disappoints me.. Just popped up out of no where... Looks like I might have to get the Note 8 when it comes out...
[LG V20 Questions & Answers] Killermo:
here is a possible fix

https://www.youtube.com/watch?v=WpNsMvDs_xY
[LG V20 Questions & Answers] sing1221:
Installed a patch 2 days ago, it fixed the problem.

Patch version is V10e-MAR-14-2017
[LG V20 Questions & Answers] Slypnslyde:
If i have distortion to where it sounds like a walkie talkie will that fix it.
[LG V20 Questions & Answers] Maekasdlfjkasldfasdf:
Mine new K20 did this out of the box. Its the charging circuit for me. It generates a ton of RFI. Unplug the USB and its fine. Sent the crap phone back. Sad, but for this it was pretty nice, but if people can't hear you on the phone ....
[LG V20 Questions & Answers] jluca98:
I have a tmobile v20 (h918) and I have the crackling/distortion issue as well. It even buzzes and crackles when the volume is set all the way off.

For example if I have the volume levels all set to 0, the speaker starts crackling when I open apps or click buttons on the UI which would normally emit sound with a functional speaker (but only when volume is enabled) so this led me to believe that when something on the phone triggers the audio circuit on, the speaker is picking up on some interference and amplifies that sound too (rather than only the intended audio source) leading to our fairly common speaker buzzing/crackling issue.

I happened to have another V20 (this one is the AT&T variant) laying around which did NOT have the speaker issue at all. I opened up both phones and swapped speakers. Result: My original T-Mobile V20 still had the crackling issue even with a verified fully functional speaker in it. The AT&T V20 still did NOT have the issue even with the H918's (other V20) speaker which I at first thought was blown!

In conclusion, the loudspeaker in the phone is NOT the issue with this phone. The issue is interference from other components due to the speaker being poorly isolated. Buying a new speaker and installing it will not fix the issue. It seems to be an issue of poor build quality that only affects some V20's. That being said, I would not recommend buying a V20 to anyone due to the fact that the speaker has a good chance of going out anytime and there is no known fix at the moment.
[LG V20 Questions & Answers] rubiicon59:
I'm the opposite - I'd recommend the V20 as being a brilliant phone.

I haven't seen anything that suggests speaker crapping out is a common problem.

And if it did crap out its reasonably easy to dismantle the phone and replace it.
[LG V20 Questions & Answers] jluca98:
I don't think you read my post properly. Replacing the speaker will NOT fix the issue. Been there done that and the issue persists. There is no fix. If you really like the v20, buy one with warranty. Don't buy a used one on eBay like me and get stuck with no speaker after a few months.

edit: I think this thread along with multiple youtube videos are enough proof that the issue is fairly common and not worth risking unless you know you can get it RMAd.
[LG V20 Questions & Answers] rubiicon59:
I read it properly. My thoughts still stand.

You're on about one example of a particular model. Doesn't stand to reason that all would be like your specimen.
[LG V20 Questions & Answers] jjta:
So regarding what the guy said two post ago..... he’s completely right because I’m word for word in his boat. I bought it and even attempted to swap out the speaker! You can say it’s a wonderful phone but all in all it’s a serious defect just like shattergate and LG will not admit it so I’m stuck just like him!
[LG V20 Questions & Answers] karmacoma7:
well, everything is possible to fix, providing we have a schematic. my f800l has the same issue, surely beyond warranty ( what to speak of that I am outside of Korea)

If we can find a schematics for any v20 variant, I will bring it to my phone repair guy and he will find a fix which will be reproducible. But without the schematics, no go

Update: we have determined that codec chip has to be replaced, however that wanted $60 for that, and since I bout the whole phon for $160 I decided it doesn't make any sense ;)
[LG V20 Questions & Answers] vlad48:
[MENTION=1166223]karmacoma7[/MENTION] posting here just to confirm your finding - it is defo the codec chip and pointless to swap the whole motherboard - the only dirty workaround and fix from my point of view is to use the second speaker in this phone and mute this one.
[LG V20 Questions & Answers] hermeez:
I thought dac only worked with plugged in speakers?

Mine started cracking. Ordered a replacement speaker from ebay today. Replacement looks easy enough
[LG V20 Questions & Answers] serpent android:
Hi all.do i need root for this?
[LG V20 Questions & Answers] TxJulyLioness:
I'm having the same issue!!! Videos Destroyed

I have Sprint and having issues with my LG V20. My Christmas Karaoke videos and wedding video from last night are CRAMP because of the distortion and crackling. Is there anything I can do besides getting a new phone?
[LG V20 Questions & Answers] DesertEagleSlim:
Welp mine finally died. Bought and replaced the physical speaker. Still same issue. Factory reset everything and reflashed everything. Same issue. With literally 1 month left. To pay the phone off for good thru AT&T and it does this crap. ?
[LG V20 Questions & Answers] DesertEagleSlim:
Ok update changed the speaker, still had issue for over week plus, then just lastnight out of nowhere it stopped now the speaker works and no hiss/crackle anymore. Didn't change anything, no new apps. Nothing. How is this possible? Don't get me wrong I'm estatic because I was literally ready to go this weekend and get the Note 9 and trade this v20 in.
[LG V20 Questions & Answers] Avalon62:
I just tried playing a YouTube on my V20 that has the speaker distortion sound, and just as someone suggested the V20 doesn't distort when the battery is at 100% charge! Can someone who is technical please explain to me why this is happening and if/how this can be permanently fixed?
[LG V20 Questions & Answers] @rbiter:
Perhaps some you got debris in the port. Not sure. Hard to get in because of small holes but harder to get out. Probably because of msgnet. You could try yskkng phone apart but de speakers are enclosed. Perhaps a new speakers.would fix it.
[LG V20 Questions & Answers] Boooooommm:
Speaker cuts out.

I'm having a similar problem but in my case the speaker shuts outs and doesn't allow any sound to be played past 30-40% volume. The moment it's higher the speaker stops working for a few minutes. Absolutely no speaker output allowed. When it does shut out it distorts the sound right before it abruptly cuts.

Headphone and Bluetooth output all work perfectly fine though. I'm inclined to believe it's a software issue though. Hardware sounds like it's fine otherwise. It just won't let me play past a certain volume... Which means I can't make calls on speakerphone or head any app audio above a certain level :/...

I've had the phone for only a few days. Monday I'll try getting it replaced. It's a T-Mobile variant.
[LG V20 Questions & Answers] Jaekoewing:
Yep.......just happened to me this afternoon. Was listening to sound cloud and poof! Speaker is blown. Tinny highs and REALLY MUDDY mids and lows. Talked to Tmo rep and he extended the buyer remorse program so when the B&M Tmo stores get the V20 back in stock they will honor the extension and I can just swap it out. Cmon LG.......THIS IS YOUR FLAGSHIP PHONE AT A FLAGSHIP PRICE!!!!!!! A phone geared towards audiophiles.........quad DAC, B&O sound tuning. Too bad the U.S. didnt get this treatment; we received tuning by LG........with a SECTION 8 external speaker:crying::crying::crying::crying:
[LG V20 Questions & Answers] justthefacts:
My buyer remorse will end in a couple days. Guess what I will be doing. Blasting that speaker constantly for hours :cool:
[LG V20 Questions & Answers] Irumar:
Interesting! According to the specs, LG tuned the speakers for the US market, but B&O has done it for the Asian market. Taiwan & China, where it is already launched have not yet reported this issue. So could be software/settings issue
[LG V20 Questions & Answers] Pjs187:
Yeah the built in speaker sounds like crap on mine, I never use it anyway just tried it out after reading this though. T-mobile variant as well.
[LG V20 Questions & Answers] Kansatsusha:
sigh going use this phone as a media player... soo all these audio issue making me not want it.
[LG V20 Questions & Answers] charlie.s:
Do you really use the built-in speaker to listen to music? While I haven't experienced this problem, no cell phone has good audio. You can't get blood from a stone.
[LG V20 Questions & Answers] Kansatsusha:
Well I didnt buy it yet but imma interchange from phone speaker and bluetooth and sometime headphone jack.
[LG V20 Questions & Answers] @rbiter:
HTC m8 and moto x pure sounded pretty decent. M8 had better sound. X has the volume easily.
[LG V20 Questions & Answers] kdd702:
I've got some bad news but my LG V20 is doing the same thing. I searched on gooogle a couple days ago about this but I couldn't find anything. I search now and I find a whole post dedicated to this.

I was also reading through this thread and I may be inclined to agree with those of you who seem to think it is related to battery percentage. 100% - 65% = great audio but anything below is a hit or miss. Hopefully they will issue a software update if enough people report this issue.

This is upsetting and because the phone is all about the AUDIO and CAMERA.

A quick fix is to turn all of the different volumes down one click for the notification, ringtone, touch and haptic, and music and audio. This will stop the distortion for the tones.

I'm upset with LG with this one. It seems to me that they used cheap speakers on this phone.
[LG V20 Questions & Answers] justthefacts:
This sounds more like a software issue.
[LG V20 Questions & Answers] cliveyy:
Same issue here. Actually the ring also started sound crappy on the 3rd day..
[LG V20 Questions & Answers] kdd702:
I do agree that this sounds like a software issue. Hopefully LG will get wind of this and come out with an update to fix this. Keep this thread alive folks.
[LG V20 Questions & Answers] Hpresley80:
Exchanging mine today although it seems it might not matter but worth a shot. Tired of all the distortion from every sound this phone makes. Wish me luck....sheesh...
[LG V20 Questions & Answers] kdd702:
Please let us know of your results. We are all eager.

Thanks.
[LG V20 Questions & Answers] Hpresley80:
I will, don't get replacement until Friday. Will update then.
[LG V20 Questions & Answers] masondoctorjt:
Got mine oct 27th and my speaker still sounds great.
[LG V20 Questions & Answers] Mr_ManSHSter:
i have the Taiwan/Australian model

lg v20 h990ds

and its only 3 days old

and noticed this issue today while playing YouTube had to take it down to 75%

should i return it or not :(

anyone got replacement units and still experiencing the issue ?
[LG V20 Questions & Answers] Hpresley80:
I got my replacement yesterday. So far no issues but it took the first one 6 days before anything happened but it was crippling to all sounds from the phone. I had mine close to the microwave so I'll not Do that again just in case.
[LG V20 Questions & Answers] integrated:
I eventually went through the replacement process and got a unit that was issue free after 2 weeks. I've been taking advantage of the speaker and DAC. Thankfully, I haven't had it come up again even under low battery at 5%. Fingers crossed.
[LG V20 Questions & Answers] klaiii:
I had one that had the speaker go bad. Sprint variant. I took it to the store and got it replaced the next day. So far it's okay on the new one. For such a good phone, I feel like they went with a cheaper speaker in this device.
[LG V20 Questions & Answers] durandetto:
Mine just started today. I've had the phone for 3 weeks so Sprint won't do anything for me. I have to send it to LG to get repaired and go without a phone for a few weeks. It's really upsetting when your nearly $800 phone needs to be repaired before you even make the first payment. After the whole n7 fiasco and now this I'm leaning towards giving up on flagship phones. Just wish more phones worked with Sprint.
[LG V20 Questions & Answers] ISAIASJR01:
This happened to me as we lg v20 tmobile 12days after owning the phone. Will be goingback to samsung s7 edge
[LG V20 Questions & Answers] thunderchicken02:
Had the same issue, Sprint variant. Returned through Best Buy's 14 day return policy. New phone seems to be doing fine.
[LG V20 Questions & Answers] durandetto:
Just spent an hour on the phone with Sprint and they're sending me a new phone. I wish I was within my 14 days because it would have been much simpler.
[LG V20 Questions & Answers] jayochs:
:( this is worrying me, ugh.
[LG V20 Questions & Answers] ocarinaz1:
Got my brand new replacement phone from Tmobile last Wednesday without a hassle even though I was way past the standard return window and so far no more speaker issues I will update if I start having speaker issues with this phone
[LG V20 Questions & Answers] justthefacts:
That's what I like about T-Mobile. They take customer loyalty very serious
[LG V20 Questions & Answers] citationjeff:
My T-mobile V20 also started this. First noticed it when google maps was giving navigation directions. Had to turn it down below 50% to get it to clear up. Not sure what to do at this point. Traded my almost paid off Note 5 for the note 7 and then went with the V20 after the recall. I just want my N5 back...
[LG V20 Questions & Answers] Mr_ManSHSter:
anyone who got replacements

did it start again or how is the speakers going so far ?

you guys reckon its just a few bad units or it will eventually happen to everybody

i had the v20 h990ds which is the dual sim Taiwan model and had that issue and just sent it back to the seller and got a full refund

im worried about buying another one again :(
[LG V20 Questions & Answers] boorog:
Try a app that clean up the speakers
[LG V20 Questions & Answers] Mr_ManSHSter:
here is a video i found on YouTube for the speakers noise

looks like its gone after a restart but came back again

https://youtu.be/Fb0Uy3C7L2A
[LG V20 Questions & Answers] rajkrssna:
Hi,

Even i had the same, mine it was too much noise, even i type any message or post ,a static distortion will be there from the speakers. Even i cant play any music more than 50 % volume. I have replaced and bought another phone. i have used only for 2 days.
[LG V20 Questions & Answers] jayochs:
if its fine after a reboot and gets bad again, it has to be a software issue. not hardware. wouldn't make sense for a blown speaker to magically work again when the phone reboots.

Sent from my LG V20 US996
[LG V20 Questions & Answers] durandetto:
Mine didn't work after a reboot. However there are some times where it's not that bad and sometimes it's horrible. It's almost embarrassing when my phone rings.
[LG V20 Questions & Answers] Mr_ManSHSter:
can't believe a high end flagship have that amateur issue

i sold my phone to get the v20 and now im using an old slow one till i figure out if im going to get another v20 and try my luck or get another phone
[LG V20 Questions & Answers] smoothgun45:
Same

Had my lg v20 for about 2 1/2 weeks now and the speaker starts to act up. This static nosie even if i have it on vibrate it turns on solo. I upgraded from my lg v10. :crying:
[LG V20 Questions & Answers] Mr_ManSHSter:
looks like its very common issue

as much as i loved the v20 when i had it

i think i might go for s7 edge :(
[LG V20 Questions & Answers] Rajasuriya:
Same thing is happening to my LG V20 but after 3 weeks.
[LG V20 Questions & Answers] Mr_ManSHSter:
are you going to get a replacement or you just gonna live with it !
[LG V20 Questions & Answers] jayochs:
why the f is this happening to everyone after 2 to 3 weeks? have any of you reported this to LG??

Sent from my LG V20 US996
[LG V20 Questions & Answers] ocarinaz1:
I haven't reported it yet I am on my 2nd LG V20 and I am just waiting to see what happens, however I did take their survey that was included in their email confirmation that they sent to me for my free headphones the survey was all about the V20 and basically how I felt about it overall, features, quality, value, and etc anyhow I made sure to let them know how disappointed I was in my speaker messing up with no apparent reason right after getting the phone.
[LG V20 Questions & Answers] jayochs:
someone from LG really needs to see this thread. how can we get their attention?

Sent from my LG V20 US996
[LG V20 Questions & Answers] durandetto:
I left some bad feedback on their website about the issue. My replacement finally showed up from Sprint today. It's brand new, not refurbished but it came in a generic box with just the phone and battery. I'm contemplating keeping the battery out of my current phone for all my troubles and the hour I spent on the phone getting Sprint to send me a new one. Hopefully I can find just the charging dock and case for cheap.
[LG V20 Questions & Answers] @rbiter:
Peeps should report how they used the speaker, volume used most and how long they used those methods.
[LG V20 Questions & Answers] Mr_ManSHSter:
is it only on few bad units or it will happen to everyone eventually?

i want to buy another one :(
[LG V20 Questions & Answers] ClassickWORLD:
Having the same issue. Found this thread in a Google search. My speaker sounds like the radio when you have bad reception. I don't know why I keep giving LG chances after I have had continuous hardware problems with G3, G4, and G5. I've only had my v20 2 weeks.
[LG V20 Questions & Answers] Mr_ManSHSter:
which variant of V20 you got ?