[Google Pixel XL Questions & Answers] ExcuseTheN00b:
Ok I can not believe this right now. I am currently on live chat support from Google (pixel bought from Google Store) and they have literally just told me that it is normal for the Pixel to flicker when the phone is charged all the way up to 100%. They said it is normal and to not worry. I pushed the issue a little bit more about how I want them to keep the conversation on file just in case I have more issues and to give me a copy of the conversation and now they are "trying basic steps" to see if it resolves the issue. I will try to post the conversation here when it ends. Just wanted to give everyone an update.

---------- Post added at 03:55 PM ---------- Previous post was at 02:56 PM ----------

Here is a copy of the conversation with the Google rep. I talked to them on the support option in the settings of the phone which to be honest is kinda nice. I didn't get to ask more questions and push the issue further because I was at work. I am going to call them tonight on a different phone and talk more about it.

Time of chat: October 25, 2016, 2:38 PM

Chat duration: 26:28

Chatted with: GOOGLE REP

---

GOOGLE REP [2:38 PM]:

Thanks for contacting Google Support. My name is

Hello how are you doing today?

ME [2:38 PM]:

Ok how about yourself

GOOGLE REP [2:38 PM]:

Glad to hear that. I am doing good as well, thanks for asking.

ME [2:39 PM]:

So I am having a problem with my LCD on my Pixel Xl.

GOOGLE REP [2:39 PM]:

Sure, I'd be happy to help you with that.

ME [2:40 PM]:

It has never been dropped and is in perfect condition but when my phone is on the charger and it is at 100% my screen flickers.

GOOGLE REP [2:41 PM]:

Let me check that for you. Please allow couple of minutes.

ME [2:42 PM]:

Ok. It is the original charger that came with it.

And the screen will only flicker when the phone is at 100% and unlocked. I have reset it also and it did not work. Also tried different outlets

GOOGLE REP [2:43 PM]:

Thanks for sharing.

Just to confirm, is it flickers after removing charger also?

ME[2:45 PM]:

No it stops

Also have seen others online with the same issues.

GOOGLE REP [2:47 PM]:

As I checked, this is normal.

ME [2:47 PM]:

What is normal?

GOOGLE REP [2:48 PM]:

If you face any issue after removing charger also or screen flickers too much all the time. You can contact us.

We'll check what best could be done.

ME [2:48 PM]:

So why does the screen flicker when it is charging?

GOOGLE REP [2:48 PM]:

Flickering while charging is normal. Please do not worry.

ME [2:49 PM]:

I have never had a phone do this before.

Can you please keep this conversation on my account so that if I have more problems I can contact you.

I also would like a copy of this conversation for my records.

GOOGLE REP [2:52 PM]:

Lets try basic steps and check.

ME [2:53 PM]:

Ok

GOOGLE REP [2:55 PM]:

Are you by chatting with me on the phone that has the issue?

ME [2:55 PM]:

Yes

GOOGLE REP [2:57 PM]:

I'll email you the steps so you can try easily.

If you face any issue you can reply to the email. Is it okay with you?

ME [2:59 PM]:

Ok please send me a copy of this conversation please.

GOOGLE REP [3:00 PM]:

I assure you, if you face any issue reply to my email and I'd be glad to assist you.

You can copy and save chat conversation.

ME [3:01 PM]:

Ok thank you.

GOOGLE REP [3:02 PM]:

Pleasure is mine.

Is there anything else I can help you with today?

ME [3:02 PM]:

That is all. Thanks again.

GOOGLE REP [3:03 PM]:

You're welcome.

I must admit that you have been very patient and cooperative throughout the chat session.

Thanks for contacting Google. Have a wonderful day!

Thank you for contacting Google Hardware chat support. Your chat session is now complete.