yashsingh1/xdaforums huggingface dataset:
[LG V20 Questions & Answers] Attractiva:
I just passed my 14 day period and my speakers are doing the samething. My girlfriend got hers at a different Verizon store a day before me and hers does not have any problems. I will be going to a Verizon store today. First it was the speakers but then it was also the incoming calls showing the wrong person, even when I called them back. The only way I knew who actually called is because it showed correctly on my recent calls. I really hate that I am stuck with this phone now.
[LG V20 Questions & Answers] marky310:
Bought my sprint v20 on release day. Last night at work, I tried to put some music on and now it sounds like my speakers blown out when playing at <50% volume. Dunno whether to go in store or call. I hate going in store, more often than not, I just waste my time there.

I've probably used my speaker sporadically since I've gotten the phone. I'd guess most if not all of those times, at over 50% battery, maybe 100% once or twice when I've been outside. The strange part is it started out of nowhere. The last time I used the speaker, it didn't end with crackling.
[LG V20 Questions & Answers] @rbiter:
Has anybody tried cleaning the speaker or using a magnet? Or tried taking apart to see if there is other issue?
[LG V20 Questions & Answers] TJeezey:
Restarting the device fixes the issue for me in regards to the low speaker volume. Seems like the phone sometimes incorrectly is using the call volume threshold instead of the media volume.
[LG V20 Questions & Answers] fjperreault:
My phone started acting up after 2 weeks. Adjusting volumes or restarting phone makes no difference. I'm at 45% battery right now. Will try charging to 100% and see if that make a difference. If no joy, then I'll contact Verizon about a phone swap.
[LG V20 Questions & Answers] elsmoove:
Loud speaker

I purchased two LG V20. I have the same issue with one of the phones. I purchased it from T mobile. Instead of sending it to T mobile I sent it back to the manufacturer (Lg). They received it on Nov 4 and hopefully It will be mailed out on Nov 21. When I receive it I will update post to give the results. I would send it back for repair. An $800 phone should work as intended and if not should be repaired. I sent it back ASAP to avoid getting a used phone. I will see if my plan worked. The longer you wait the more chance you may damage the phone yourself and T mobile and Lg will charge you for the repairs. Better to send it in now. You must call Lg rep to send it in because the model for T mobile in not listed on their website to do a RMA online. Also, I put a note in the box stating that it was the loud speaker that was damaged. I hope that all my efforts and long wait gives me back a working phone. If not I may never buy a premier smartphone and stick to a mid or low end phone because the electronics in smartphones just dont hold up over time.
[LG V20 Questions & Answers] EXNOTE7USER:
Lg v20 speaker problem

i had my lgv20 for 12 days and all of a sudden the speaker became distorted when my email and text notification rang. Tested it on listening to music and it was totally blown. Att gave me a major hassle to exchange it but they finally did after going to 2 stores and calling the warranty division. You have 14 days under warranty . Got the new one yesterday and i am starting to hear some distortion coming. I think it is a manufacturing defect. Seems to be a common problem these days. Everything made like crap and in a hurry.
[LG V20 Questions & Answers] w1nterecho:
So I've had my sprint v20 for 3 weeks now and started noticing the distortion issue like the rest of you. Yesterday(Nov. 22) I noticed I have no audio from my phone at all. This is only from the bottom speaker. BT streaming and voice calls from ear speaker work fine. Anyone else having this issue?
[LG V20 Questions & Answers] klaiii:
That's essentially the issue I had and mentioned earlier in the thread. No issues except with the loud speaker. (Bluetooth and headphones worked fine). I took it directly to my local sprint store, explained the issue and demonstrated it. Showed that there was no physical damage to the device and they gave me a new one. Took about an hour overall. I haven't had any issues with the new one so far.
[LG V20 Questions & Answers] ewhayes:
Same Here

I am on AT&T. I have had my phone for about 3 weeks or so and it started doing the cracking (blown speaker) noise today! I have restarted it a few times, charged it fully, etc. to no avail.
[LG V20 Questions & Answers] iamyora:
I got mine here in the PH. Mine suddenly got the cracking sound too. It was okay in the morning but suddenly sounded busted when night came. I brought to our LG service center and they tried replacing it with a new speaker amd the technician said it still sounded the same so it might have something to do with the motherboard itself. I am now waiting for LG's approval of either mother board replacement or unit replacement. I really do hope they replace the unit. I got it only less than a month ago.
[LG V20 Questions & Answers] jayochs:
this makes no sense for hardware then. if the speaker worked in speakerphone like the other poster said, why wouldn't it work anywhere else? that's clearly not hardware. this is so weird.
[LG V20 Questions & Answers] klaiii:
Maybe I'm missing something, but my experience seems to indicate a hardware issue. I experienced no audio issues except with the speaker. And it didn't matter if it was speaker phone or playing music or podcasts.
[LG V20 Questions & Answers] alithr7:
I bought my V 20 yesterday and yup this thing happened to me too :/ I'm so sad about it, the only thing that I find useful is turn the phone off (not restarting) and turn it on again and the problem will be solved for short period of time(for me is about 5-6 hours). but IDK why this thing start happening and BTW this solution is in case u have noise when you are listening music or audio with more than 50% of volume, the other problem about hearing noise when you turn the volume really down still happening and there is no way to fix it even short period.

guys I'm begging you if u find the problem or any solution plz plz plz let me know cause I kind of spend all the money on this phone and I'm so upset with the result, I don't know why LG don't care about us, I just switch from iOs to Android and now I'm disappointing.

Sent from my LG V20 H990ds from IRAN
[LG V20 Questions & Answers] jayochs:
i quoted you but should have quoted the guy above you lol. looked like he was saying everything was bad with speaker EXCEPT speakerphone, which is odd.
[LG V20 Questions & Answers] ashcraft:
My phone did this too. It started this past monday afternoon, it was fine all day then I got a text and it was sounding distorted and busted and if I turned the volume up I could hear static from the speaker before the distorted audio came. I had Tmobile swap it out and got a new one yesterday so we'll see how this goes. They said they hadn't heard of any issues like that in the store, and the guy I talked to also owned one. I have no idea what could've done it. I was rooted but relocked and factory reset everything to no avail. It seemed to get better if phone was at 100% and was starting to work a little better right before I got a new one, but I wasn't taking that chance. With the volume at around 50% it seemed to work just fine though.
[LG V20 Questions & Answers] Solidoussnk:
Sad to say my v20 started doing "the crackle" too. I just had thisunit replaced after a cracked glass. Theres something to this BS. Im so pissed.
[LG V20 Questions & Answers] Bossmanwilson:
Yea i noticed my speaker doing it too and now its blown. : / T-mobile is sending me a replacement device. Sucks because i was really enjoying this phone and i hope this doesnt become a reoccuring problem. Btw my device i had it since 10/17
[LG V20 Questions & Answers] tf101orbust:
Early adopter also distorted audio

Have had my V20 since early release (10/17) and yesterday my speaker went full CB Radio style audio. I am fully stock with no root and literally went from playing one video on youtube with perfect audio to CB-radio on the next video. Any thing that plays through the speaker is distorted, even phone calls.

As others suggested, I thought maybe this kicked off because my battery was low (36-37%) so I powered down the phone, re-seated the battery, and connected it to my quick-charge desk charger until it reached 100%. After rebooting, the t-mobile jingle was distorted so I knew whatever 'broke' was most likely permanent. Since JerryRigEverything did a nice tear-down video on YouTube, I followed his steps to see if there was any arcing or visible signs of damage around the speaker connections inside the phone, but did not find anything.

While my phone has a decent case and has never been dropped it, I'm still stuck wondering whether this is a true hardware failure or something went crazy in the software. Will be talking to T-mobile today to see about a warranty replacement since this is 100% a manufacturer defect. :crying:

I will add this, I have heard some 'popping' sound in recent videos for about a week before the speaker finally gave out, but thought that was actually in the video because they were YouTube vlogger videos and I thought their mic audio was picking up their shirts rubbing or something.
[LG V20 Questions & Answers] doesntmatterx:
So many horror stories... any good ones? Anyone have the phone for longer then 2 weeks with no issues?
[LG V20 Questions & Answers] justthefacts:
I've had mine for over 3 weeks. Testing it every day listening to music for like 15 minutes every day. Still no problems yet.

For those who have ran into this problem. Do you guys use speaker a lot or it don't matter?
[LG V20 Questions & Answers] ashcraft:
Didnt use it too much. Not constantly or more than what I consider normal usage. Like showing people videos or a song. And like I said it just happened randomly when I got a text after having been perfect all day.
[LG V20 Questions & Answers] doesntmatterx:
Thank god, Im praying now cause I am loving this phone. Had mine for 3 days, fish eye cameras are awesome. I pray nothing happens.
[LG V20 Questions & Answers] tf101orbust:
Same here. 'Normal' use with music playing 100% volume in the garage or when watching videos (netflix / youtube etc). Went to Tmobile and they will be shipping out a replacement under warranty.
[LG V20 Questions & Answers] klaiii:
I use my speaker almost exclusively. Unless I'm using Bluetooth in my car or on the phone with my lg tones, my speaker is in use. I can't stand holding a phone up to my ear. Even before large phones and smartphones. And I typically listen at full volume. If full volume blows the speaker, that's a manufacturing issue (minus crazy bass or treble and any other extremes). I expect my $700+ device to perform like the flagship device that it is. If I buy a cheap $5 Bluetooth speaker, I expect it to sound like a $5 speaker. When I buy a flagship device, I expect it to perform as a flagship device in all aspects.
[LG V20 Questions & Answers] tf101orbust:
[IMG="clap"]http://i1.kym-cdn.com/entries/icons/original/000/013/974/clap.gif[/IMG]
[LG V20 Questions & Answers] Bossmanwilson:
My device is an early model. I got mine on 10/15... My speaker died 35 days later (thanksgiving day). I use my device for music and youtube videos like i do with all my other devices and never had a speaker go bad after a month. I hope this doesnt turn into a problem -_-
[LG V20 Questions & Answers] klaiii:
Are you being sarcastic? I don't think it's too much to expect my device to perform like it should...
[LG V20 Questions & Answers] tf101orbust:
Nope, not at all. Just applauding your sentiment as I believe it is shared with everyone in this thread.
[LG V20 Questions & Answers] Mastajeff:
Well i took a nap.. Woke up and heard constant blur noise coming from my speaker. Great, looks like mine joined the croud
[LG V20 Questions & Answers] alithr7:
Guys I think I find the problem, it's some sort of software problem, even tho I have Crackling in high volume when I listen to flac formate musics that LG put in the phone named Life is good there is no noise neither in low volume nor high volume. So I think the problem is in software cant handle low quality audio cause this is the first smartphone that support the 24bit audio file but with low quality audio such as whatsapp voices or instagram or even youtube we have problem (but I donno why restarting phone will solved the problrm for a short period of time). pls if u know a good developer ask him to make an update since i think we have some of them in this site and they can handle the software bug for playing low quality audio files, and the other thing is this there is some differences in V20 models for exp mine is V20 990 ds maybe this could help the developer, consider this that I figured out all of this information by myself and experiment so maybe it's not 100% true guesses.
[LG V20 Questions & Answers] @rbiter:
Wtf are you talking about? 50-600!!!!!? And 100-300dB? If this speaker was capable of playing 100dB I'd be surprised but that is nonsense. Anything over, I forget, 140 or 150dB and your ears will probably start to bleed if not automatic deafness.
[LG V20 Questions & Answers] alithr7:
Omg IDK why I made this mistake u r right but there is some differences you can google it

I will correct that replay, thx.
[LG V20 Questions & Answers] tf101orbust:
Uhh, mine breaks up on the T-Mobile boot up jingle. If it can't play that correctly, something is really wrong regardless of bit sampling.
[LG V20 Questions & Answers] alithr7:
Can you go and check the LG song in your music? The name is life's good, and tell me if u still have the problem?
[LG V20 Questions & Answers] Bossmanwilson:
Still does it. Theres no way around it. It looks like the v20 is going to have speaker problems over a period of time depending on the persons usages.
[LG V20 Questions & Answers] netgar:
Same thing happened to me, except I was enjoying my phone for 2 weeks. All of sudden speaker started acting up.

Iam rooted wirh custom ROM. How I can bring my phone to stock. Tmobile offered me replacement but I can't do unless my phone will be back to stock.

Help please...
[LG V20 Questions & Answers] alithr7:
But I start to notice the problem after 10 hours of buying it!!!!
[LG V20 Questions & Answers] tf101orbust:
Same here. Looks like we have the beginnings of speaker-gate...
[LG V20 Questions & Answers] alithr7:
Don't you think it's a software issue? Do you have problem with the LG's song too? (Search Life's good in the music and listen to that)
[LG V20 Questions & Answers] Bossmanwilson:
Yea speaker gate and camera glass gate lol... I just put a dbrand skin and a new screen protector on too -_- I just need my next replacement device to last me till the S8 edge or i am going to jump ship to a pixel xl or maybe even a 7 + :silly:
[LG V20 Questions & Answers] doesntmatterx:
Im seriously considering returning this device before my 14 days is up now.... so sad not sure what I should do. Besides this major issue I love this phone.

Just curious how many of you affected used the speak mod?

http://xdaforums.com/v20/how-to/speaker-mod-warning-t3506696
[LG V20 Questions & Answers] adil7884:
my model does not have this defect,but I think that the problem is the software,I hope that LG repairs as soon as possible.

Inviato dal mio XT1650 utilizzando Tapatalk
[LG V20 Questions & Answers] tf101orbust:
Nope, bone stock and blown this Thursday.

Also noticing the speaker will randomly generate static or hissing even when no sound was playing.
[LG V20 Questions & Answers] planetbeen:
You guys are scaring the crud out of me. I hate the idea of having to replace my phone.

Hoping and praying this is a software issue and not hardware!

Come on LG! Get on it already!
[LG V20 Questions & Answers] Ashk91:
ME tooooooo, camera lenses stuff and now this, ugh

---------- Post added at 11:49 AM ---------- Previous post was at 11:48 AM ----------

Any complaints about the international version for this problem?
[LG V20 Questions & Answers] tf101orbust:
Can anyone get a recording of the decibel levels on their working speaker? If a software fix is the solution, I'd imagine it would cap the max volume. Getting a max db setting by having another phone use an app to listen to the v20 play the lg theme would be good to have for reference.

Then if they push an update to the not-yet-broken phones, we could verify.
[LG V20 Questions & Answers] alithr7:
So answer this why this problem does not happend to all V20?
[LG V20 Questions & Answers] tf101orbust:
Same reason not all Note 7's went boom?
[LG V20 Questions & Answers] Shyne1k:
I just bought mine last night and was testing the speakers playjng soundcloud.. Hugely disappointing.. Are all the v20 speakers like this?
[LG V20 Questions & Answers] Bossmanwilson:
Just got my replacement today from T-mobile.... Hopefully this speaker wont go boom again...
[LG V20 Questions & Answers] @rbiter:
I was being half serious half joking. Lol.
[LG V20 Questions & Answers] justthefacts:
Yap. My old G3 sounds better. They really went cheap on this phone
[LG V20 Questions & Answers] triviumf22:
Included video of my completely stock 12 day old v20 experiencing the speaker issue. This is really weird, phone has not been rooted, dropped, exposed to water, or played at excessive volumes. At first I was convinced it was a blown speaker because at the start it sounded fine if volume was low, and then got worse as volume increased. I then found out it appears to be software related because overnight with no changes being made it switched in reverse, sounded like crap at everything except max volume and if played at max would clear up as demonstrated in the video. The speaker was at this time making a weird buzz sound at random times even when no audio was being played, as in video.

I am interested in knowing if anyone else has recently updated their phone prior to the issue, as mine did the verizon ota security update shortly before I first began experiencing the issue. I took the phone back to verizon, who stated they hadnt seen or heard of the issue and initially tried to argue with me about replacing the phone saying it was out if the return period because it was purchased on 11/11/16, but I pointed out it didnt ship until the following day and I didnt receive it until 11/16. They relented and got me a replacement from the back of the store. Now the new phone is harassing me about the system update and I am reluctant to apply it until we have determined if it is coincidence or related. Quite aggravating after going through 2 Note 7s to have to now deal with this.

EDIT

XDA wont allow me to post a link to the video because I havent posted 10 times yet. Please check YouTube for "LG V20 speaker issue" posted by TriviumF222.
[LG V20 Questions & Answers] alithr7:
I sent mine to LG, so they can see the problem and if they confirm that they will send me a new one :/
[LG V20 Questions & Answers] kcsevo:
I only had distortion problems when I started playing with kernels. But every other time it has sounded great with V4a. Speakers are lacking in bass quality though. Over all, I love the phone!
[LG V20 Questions & Answers] masondoctorjt:
I've had mine since 10/27. Everything set on full blast since I got it. I listen to music, watch videos, and so far the speaker is fine.
[LG V20 Questions & Answers] LouDogNation:
Has anyone who has never put a case on the phone had this issue? Maybe playing at such a loud volume with something obstructing the speaker port ended up damaging the speaker in some way? The thing that disturbs me is that it isn't all devices having these issues which leads me to believe in manufacturing defects :/ If it was software related then wouldn't we all be experiencing It? Wonder if someone started tracking the manufacturing date /location of the affected phones?
[LG V20 Questions & Answers] mingkee:
It's been more than two weeks and knock on wood though I don't use it much and the volume isn't too loud.
[LG V20 Questions & Answers] klaiii:
My replacement is still working fine after about 3 weeks. Maybe there was just a bad batch in the early hardware.
[LG V20 Questions & Answers] haruyukisama:
Mine is completely dead. I'm waiting to get it replaced tomorrow.
[LG V20 Questions & Answers] justthefacts:
I think thats where the problem resides
[LG V20 Questions & Answers] Slypnslyde:
This is the Triviumf222 video

https://youtu.be/KRQQoklGUGc

Wow
[LG V20 Questions & Answers] pomponazzo:
Ok guys, thanx a bunch for this thread. I was on the verge of ordering this phone, but as you may know, LG thinks we are too dumb in Europe to sell us this V20.

So I have to order it abroad and I will get no warranty or ways to get it fixed easily. Between the camera glass breaking and the faulty speaker, no way I am buying this now.

Good luck guys. I really hope it's just a software issue.
[LG V20 Questions & Answers] tf101orbust:
Here's hoping its an early build problem, but that is looking less and less likely...
[LG V20 Questions & Answers] dynamikz:
I sent my V20 918 with the speaker issue to the LG repair center yesterday. I'll let everyone know how it goes and when I get it back.
[LG V20 Questions & Answers] midmadn:
Same here. On sprint and coming from years of samsung note 3, 4 and 7 for short while - I've been very satisfied with phone speaker. Volume almost always at full.
[LG V20 Questions & Answers] luisitox22:
Me too. I have been following the device closely and am just speechless as to how over and over again, LG has such poor quality standards. LG G2, LG G3. LG G4, LG v10 and now just when you consider it's all behind. THIS.
[LG V20 Questions & Answers] freeza:
This literally JUST happened to me. This is retarded. LG quality control is straight up garbage.
[LG V20 Questions & Answers] planetbeen:
:( I am not looking forward to dealing with this. They better get this taken care of! ( not that I would get my hopes up.)

But seriously... On the v20 of all phones?? LG! You freaking sold this as an audiophile / videographer / media phone.

FIX THE FREAKING SPEAKER ISSUE!!
[LG V20 Questions & Answers] adamlord68:
The Pixel is having the same issue. Do a Google search for "Pixel XL and Pixel Audio Popping/Clicking" and you can read all about it on the Google Product Forums. This is likely a Nougat issue, since these are the only two devices that have been running 7.0 for weeks. Hopefully this gets fixed in 7.1.1.
[LG V20 Questions & Answers] tf101orbust:
The Pixel/XL issues (at least from my search) appear to be in any audio source, bluetooth and headset included. Our V20 issue (at least mine) was only when the speaker was pushing the audio. Bluetooth streaming and headset played fine.
[LG V20 Questions & Answers] Petunya33:
Mine is doing it too

I just got my Lg v20 from Verizon 2 days ago. Listening to voicemails sounds terrible, and I just tried to call my husband, he couldnt hear me and I couldnt hear him, does sound like someone is trying to talk on speaker phone in the car. We both have the same phone. This phone is supposed to have excellent speaker sound so I am so furious. If I take the phone back I will have to pay $50 each to restock it, but it doesnt sound like this is something that can get fixed.
[LG V20 Questions & Answers] reaverclan:
Do you have the 11A OTA Update?
[LG V20 Questions & Answers] doesntmatterx:
I am wondering the same thing. Had my LG V20 from ATT for 2 weeks no issues yet knock on wood. I am also not doing any updates as I am afraid too until a root cause is found.
[LG V20 Questions & Answers] LouDogNation:
If this isnt a software thing but a hardware thing i believe there are some slight differences in v20s released so far... Ive seen some that have a seperate glass protector for the rear cameras installed. I wonder if there is a way to see mfg date/factory on our phones? I vaguely remember android having some menu that shows all of that, even tells if the phones been refurbished or not. Dont know if that could help but hey its worth a shot.