yashsingh1/xdaforums huggingface dataset:
[LG V20 Questions & Answers] androiddiego:
First of all, Galaxy S2 is not 4G. The promo specifies 4G.

The Tmobile fine print does not say "UP to $200". It says "$200". Some other carirers say "up to", but not TMO. This is the quote from the TMO site: "get a guaranteed trade-in value of

at least

$200".

At least is not the same as up to.

With sprint the phone must be worth at least $10. I did this when I pre-ordered my note 4. They only gave me a $10 credit but then I got a check for $190.

It will take 6 weeks to get the check, so you may see a low value credit or no credit on your bill but they then have to send you a check.

Best buy: trade in any working smartphone and get a $200 BestBuy gift card. (It can be applied to the purchase at the time if you want the non-payment plan option for $750).

Diego
[LG V20 Questions & Answers] djnikkofb:
What's this mean?

That's paperwork given to me by T-Mob. Difference of trade in value and 200$ sounds like weasle words...but I could be wrong. I hope your right though. $200 is pretty cool to get back.
[LG V20 Questions & Answers] stanleyopar2000:
sounds like OP needs to sell their soul to the folks at slickdeals
[LG V20 Questions & Answers] Tidbits:
It means. If your trade in is $0 then send you an echeck for $200. If your trade in is $100 you get a $100 bill credit, and $100 echeck

If you traded in your S2 then you do not quality as it specifically says 4G device, and the S2 isn't one.
[LG V20 Questions & Answers] frome901:
im using an old S3

IT HAS TO WORTH ATLEAST $5.
[LG V20 Questions & Answers] brianrent:
Not sure what this means but thanks.

Does anyone know if the phone has to have a value at BEST BUY for their trade in program or does it just need to be in their trade in system computer even if it has $0 value?

Trying to get a sprint V20 at best buy. Trading in at Sprint has to have a $10 value but best buy has different wording for theirs.
[LG V20 Questions & Answers] planetbeen:
If I order the v20 from tmobile today (phone order) do I need to tell them what phone I will be trading in? I was going to trade in my husband's note 3 but now I'm thinking about grabbing the 19.88 Walmart phone. Will they have to know what I'm trading in or just that I want to trade something in? For that matter do they even need to know when I place my order? It sounds like the trade in link might be there either way?

I'm asking because I really want to place my order now but I'm not 100% sure which phone I'll trade in.

Sent from my awesome T-Mobile LG V10!
[LG V20 Questions & Answers] androiddiego:
All they ask is if you want to trade in a phone so they can send a shipping label with the new phone. At this stage they don't care what phone you send in. Just make sure it is a 4G phone when you do.

Diego
[LG V20 Questions & Answers] @rbiter:
Hello. Does anybody think the atrix 4g counts? Because of the carrier's misuse of 4g, it should qualify. Technically 4g is LTE and not hspa which is 3g.
[LG V20 Questions & Answers] DLovo313:
It's 4g, it should be good

Sent from my T-Mobile LG V20.
[LG V20 Questions & Answers] MidwestDrummer:
I'm keeping my Nexus 6 as my backup phone in case anything happens to my V20, and I didn't have any other phone to trade in at the Sprint store. So I found a used Verizon Galaxy S3 that was in great shape for $50 on Craigslist. I handed it in when I upgraded to the V20 last night and was told to expect my $200 credit within 1-2 billing cycles. Spending $50 to make $200? That was a piece of cake.
[LG V20 Questions & Answers] nutpn:
I got a brand new droid pro I'm thinking on selling for $40 I usually sell on ar15.com
[LG V20 Questions & Answers] planetbeen:
So I called up customer care and had everything set to go. Even got the overnight shipping fee waived. Then when she gave me the total it included taxes.. I had wanted to set it up as jump on demand. She was setting it up as regular jump.

She said they can't start a jump on demand over the phone and I have to go to the a store. I was a little worried because I've heard some talk about them trying to get away from jod. I asked if it was going to be a problem and she said no way. Shouldn't be any problem and even put a note on my account that I'm coming in to buy v20 and start jod with it.

Called a local store to check. He said... Oh. No we don't do jod anymore.

Great. Couldn't this have been simple? Planning on checking another store on my break today since I'm at work now. So annoying.

Sent from my awesome T-Mobile LG V10!
[LG V20 Questions & Answers] Agent3:
I purchased the Alcatel Ideal for $29.99 at Target. T-Mobile couldn't find the phone in their system so they selected the following phone from that list. They said it would be no problem and I would receive the $200 credit. Currently waiting for the phone.
[LG V20 Questions & Answers] planetbeen:
I'm still waiting for my break to find out if this t-mobile store will let me sign up for jod. Time is dragging!

Sent from my awesome T-Mobile LG V10!
[LG V20 Questions & Answers] RMXO:
I got the same phone but from Wal-Mart and plan to go to TMO before the week ends.
[LG V20 Questions & Answers] cordell12:
anyone that did the pre order from ATT, have you been able to do this yet? i chatted into ATT and they said I will get a link via email, along with a promo code to process the $200. sounded good, but just want to double check actual user exp.

thx
[LG V20 Questions & Answers] planetbeen:
Ok. I did my order in store. Signed up for jod (the other store was just stupid I guess)

Now the wait begins. First wait was for the electronic sign eip. It didn't send.. I kept checking email. Finally called just before 6. Got it resent finally made it work. Officially ordered.

Annoying thing is that time went by and I doubt it will ship today. Pretty frustrating stuff!

Sent from my awesome T-Mobile LG V10!
[LG V20 Questions & Answers] KOLIOSIS:
There was a lot of misinformation regarding the demise of JOD,even a couple of well-known Android news sites hyped the B.S.

http://phandroid.com/2016/10/05/t-mobile-jump-on-demand-removed/

They didn't even have the decency to issue a retraction/update ,nice....................... :rolleyes:

An internal memo/training refresher was issued to all T-Mobile stores that JOD is alive & well

Apparently some didn't get the memo.......................

http://www.phonearena.com/news/Upda...sts-reps-already-getting-re-education_id86412

https://support.t-mobile.com/docs/DOC-22281

BTW,at least on initial JOD,it can be done via telesales,I did it w/the V20.
[LG V20 Questions & Answers] h4mmer4:
How did the trade in go for you? I brought this phone in to at mobile store and they said I had to call t mobile to have it unlocked. I'm thinking of trying another store tomorrow.
[LG V20 Questions & Answers] planetbeen:
It would have been so much simpler to do it over the phone. In the end I had to esign the eip that was emailed to me. Why did I have to go to a store if they could send it electronically?

So I'm stuck with the 24.99 overnight shipping which telesales had already agreed not to charge *and* the $20 "phone upgrade assist" or whatever they call that stupid charge because they made me do it in store.

How are you going to tell me I have to do it in the store then charge me extra? I plan to call tomorrow and get those charges taken off or I suppose credited back seeing as how I already paid.

Hopefully they'll just do it without me having to bring up 14 years, 6 months and 5 days.

Don't get me started on the fact that assuming it's not backordered it would have shipped today if I hadn't been waiting for the nonexistent eip email. Hopefully it will ship tomorrow for a Thursday delivery.

Blah. Drama.

Sent from my awesome T-Mobile LG V10!
[LG V20 Questions & Answers] KOLIOSIS:
I feel your pain & I'm anticipating more of the same myself w/a denied claim/etc......

I don't even wanna think about it,at least until reports start rolling-in of others receiving their e-check & my status is still reading ERROR/something similar.........
[LG V20 Questions & Answers] ArborRes:
Just had a BestBuy agent find a low-cost smartphone ($21) and bought it to use as a trade-in.

Used the $200 gift card to pay for the tax ($49) and kept the balance on the gift card.

Today I registered to claim the B&O earphone on LG website. The phone is a real charmer and helped me get over the Note 7 remorse. Life is Good~ :)
[LG V20 Questions & Answers] @rbiter:
Already approved. $0 for the atrix. So I get a full $200 check. I did it twice to make sure and second was denied.
[LG V20 Questions & Answers] Semantics:
I was attempting to trade in my HTC One M8 that has been sitting in a drawer for years. The site wouldn't take my order number so I called T-Mobile and they tried to get it to go through but couldn't. 20 mins later they transfer me to promotions dept, who just said screw it, we're giving you a 200 dollar credit on your account right now. So I got the credit already, and I get to keep my M8 for an emergency. #winning.
[LG V20 Questions & Answers] Agent3:
Nice! Yeah, I don't think they care nor are they interested in our old phones. They should have just marked down the phone to begin with.
[LG V20 Questions & Answers] cerchiara:
So I'm thinking of providing T-mobile with a old Samsung Epic I have that has 4G but it was a sprint phone, would that still be eligible? Also anyone able to get the 200 credit after purchasing the LG V20? As I am already using the LGV20. Sorry if this was already answered, I haven't had my 2nd cup of coffee yet.
[LG V20 Questions & Answers] brianrent:
Well Best Buy had the SPRINT v20 in stock today so I went down to get it. The guy said something about $200 gift card and I asked about putting it towards the purchase of the phone he said that I could NOT. I mentioned that their website says toward the purchase of the phone specifically. He said oh that's for the trade in. I said what were you talking about. He said that sprint has a deal going on if you add a new line (not upgrade) then you also get a $200 best buy gift card that can not be used for the phone. I said great and I traded in a very old HTC thunderbolt that I found in a drawer yesterday. Was going to buy a $20 ZTE midnight prepaid phone they had on the shelf (even though the website said they had none in stock) at best buy but didn't have to because I found this old Thunderbolt. They will even take a phone valued at $0 as long as it works, has no cracked screen and is in their system which you can check online. So I put the first $200 from the trade in towards the phone and ended up with a payment of $26.75 for 24 months instead of $33.00 for 24 months. Then I walked out with my new phone and a second $200 Best Buy gift card.:D

So anyone on sprint that doesn't mind getting a second line should get it at best buy instead of sprint for TWO $200 gift cards and NO RESTRICTIONS ON THE TRADE IN. Sprint requires a phone worth at least $10 for the guaranteed trade in deal.
[LG V20 Questions & Answers] @rbiter:
Lol. You got duped by a salesperson. He screwed around with you so he would make more commission on a line add. You should've walked away and said ill get another salesperson my business. They still get commission off phone sales. Just not as much as lines.
[LG V20 Questions & Answers] brianrent:
I dont think I got duped since I can cancel the other line I had and get a $200 gift card. How did I get duped?
[LG V20 Questions & Answers] @rbiter:
Him telling you that gift card can't be used towards purchase of v20 and also opening another line. Others have applied the gift card towards the v20 without another line. Some cellular salespeople are shady like that.
[LG V20 Questions & Answers] TempezT:
I will trade in my old HTC G2 from T mobile.
[LG V20 Questions & Answers] planetbeen:
Ok. I'm in Walmart picking up the 19.88 Alcatel pixi4.

So how do you do this? Take it out of the box and put the battery in? Hopefully I'm mailing it in not taking to store.

I've never traded in a phone before much less bought a cheap one just to trade...
[LG V20 Questions & Answers] KOLIOSIS:
When I mailed mine (via USPS),they explicitly asked if my package had any lithium batteries & if so,it's OK,but,the battery needs to be installed in the phone.

I got the exact same phone for trade-in,put it back in the same box it came in,used a padded envelope (approx $2.00 from the post office).

If you're gonna wrap it up & place the shipping label on it in the post office,bring your own tape,my post office won't let you use theirs,save yourself about $3.50.
[LG V20 Questions & Answers] DLovo313:
Yup send it back with the battery only. I charged it before I sent it. Print out the label, then fill out the info on the T-mobile promo page.

Sent from my T-Mobile LG V20.
[LG V20 Questions & Answers] planetbeen:
Ok I give up. What did you select for model? When I put in the imei and carrier Alcatel, make Alcatel... Closest I come is the one that says pixi3 4.5. I don't see anything for pixi4 4.5.

I'm on the "start your trade in" link from my completed order page.
[LG V20 Questions & Answers] h4mmer4:
The Pixi 4 5 I traded in at a t mobile store shows as 4027x one touch pixi 3 on my t mobile account page on their site for my face in.
[LG V20 Questions & Answers] DLovo313:
Try TRACPHONE as the carrier.

Sent from my T-Mobile LG V20.
[LG V20 Questions & Answers] smooth703:
I bought the zte midnight right off the shelf for 20 while they were setting up my v20 at best buy.
[LG V20 Questions & Answers] sunny_j:
I'm from Canada and I have a friend who's on Sprint in the US. If I sign up for the cheapest plan using the $200 device credit (old iPhone 4s) then cancel it after 3 weeks will I be changed other fees excluding the $5** something I owe for the phone?
[LG V20 Questions & Answers] planetbeen:
Tried trac phone its not there either. Tried t-mobile since it says Walmart mobile powered by tmobile on the box.

Nothing. Closest I get is Alcatel for carrier and make and the pixi3 4.5 for model.

I don't want it to be rejected or something. Can't decide if I should just return it or what.

---------- Post added at 06:24 PM ---------- Previous post was at 06:21 PM ----------

I do see that in the list. I can't decide if i should just pick that one or the pixi3 4.5 and just try sending it in. Or give up and try to get one that's on the list. If they take pixi3 I don't see why they wouldn't take what must be a newer model. (pixi4)

But I'm afraid the whole thing isn't going to work. :(
[LG V20 Questions & Answers] DLovo313:
Call T-Mobile, and have them note it if they can't help you.

Sent from my T-Mobile LG V20
[LG V20 Questions & Answers] h4mmer4:
Yea definitely call if you're having trade in issues online.

Maybe get to a store if you can? The first t Mobile store I went to said no, the second I went to accepted my Pixi 4 5 no problem.
[LG V20 Questions & Answers] planetbeen:
I called and it took a while but she ended up using the pixi3 4.5 model that I had found. She emailed the label to me to print and I have it all in the box and ready to go. I'm heading out to drop it off at the post office now!
[LG V20 Questions & Answers] adit07:
does anyone know how long this offer is valid? I am on vacation till 13th Nov and dont want to miss out on this promo
[LG V20 Questions & Answers] Rydah:
I wasn't told about the promo when I preordered. I've been in contact with someone high up in T-Mobile (she actually got me the V20 after swapping a few devices after my Note 7.) Anyways I asked her about doing the promo and she'd honor it. I sent in an old Galaxy S4 I had laying around.

Sent Via My LG V20

---------- Post added at 08:13 PM ---------- Previous post was at 08:06 PM ----------

Ended yesterday.

Sent Via My LG V20
[LG V20 Questions & Answers] jinkerz9430:
They called me 3 hours ago saying that my alcatel has been checked and it passed the 3 points inspection! Instant $200 reduction LOL! i just checked my Tmobile account and it shows it there too
[LG V20 Questions & Answers] KOLIOSIS:
Who called you,Assurant or T-Mobile?
[LG V20 Questions & Answers] jinkerz9430:
Cyber twin LOL!. No, my process had to be done manually so they keep track of it and called me every few days to let me know how everything was going. it was the department of solution. They also gave me back the 20 dollars of the assistance for instore pre order, and also the for the shipping, and also the 10.69 for the shipping of the smartphone i sent them . :cool:
[LG V20 Questions & Answers] KOLIOSIS:
Waddup CT..................... :laugh:

Glad to hear you got your $$$ so soon,that bodes well for all of us here. :good:

However,mine is showing as if I hadn't even shipped it yet & it was received on 10/22/16......WTH man,LOL....... :silly:

I still have the toll-free number posted for help during the Note7 recalls & every time I've used it,seems things moved along instantly.

When I called earlier,it was a different number,one posted on the trade-in status page & they really didn't offer anything more than "give it time".......................... :rolleyes:

If I don't hear back by Monday A.M.,I'll be reaching out via the "Note7" toll-free number.

EDIT:

You had to pay for shipping?

I got a postage paid label to clip & attach to the package.

BTW,mine was all telesales,with the option to deliver to a T-Mobile store,which I took advantage of.
[LG V20 Questions & Answers] jinkerz9430:
Ohhh. Was the number you called the 18009378997? im not sure if that is specifically for the department of solution or just a random retail store they call department of solution though.

And about the shipping: well, while i was talking with the department of solution guy he said that he would send me a paid label to ship the phone, however he also warned me that it might not arrive for X or Y reaosons but that i didnt have to be worry. He told me that if it didnt arrive then i could go to ups, send the package, and he would call on friday (today) to verify that the package arrived and see about the inspection details to finalize, and also so that i can inform him about the price i paid for the label. Then he told me that i had 3 options: i could either add it to the monthly balance bill, add it to the remaining balance of the LG V20, or they would do me a transaction back to the card i used to pay the fees for the V20 at the begining, so i chose to added to the remaining balance of the v20 :P But maybe i will be going to tmobile in 3 days if the phone does what it did today again. ( if you ask what did it do >>> well, it rebooted itself when i unplugged the bluetooth from the car (probably compatiblity issues with the bluetooth, after all, is not so new bluetooth transmitter, and thus, the phone might have wanted to fix the issue by rebooting itself, but i was also losing the signal but i saw the signal icon showing an x then coming back, which i believe it has nothing to do with tmobile trying to fix an anthenna nearby (which they were doing ) but the signal stuff happened yesterday and the day before yesterday soooo the same guy from department of solution told me that if the behavior keeps happening then i could go to tmobile and ask for a replacement without paying anything. Ah, another thing i noticed is the very soft almost unoticeable light bleeding coming from the 2nd screen and passes to the main screen to diagonally. It is not noticeable until you are completely in the dark and your phone takes few seconds to adjust from high brightness to low brightness on the second screen when the main screen is off, do you happen to have light bleeding too? I mean, i dont even know if this can be considered as light bleeding since it is soft )
[LG V20 Questions & Answers] KOLIOSIS:
Nah,that wasn't it,it's listed here:

https://manage.my.t-mobile.com/TradeInDevice.aspx

1-877-746-0909.

One thing the CSR did state this evening,which was reassuring,that in the event Assurant FUBARS & loses my trade-in,to not worry & I will be credited with the original difference,which amounts to a $200 e-check.

I don't care what form it takes,I was gonna use it toward T-Mobile expenses anyway & get my EIP Balance on my other devices paid down a bit.

Sorry to hear about the BT issues,often very difficult to troubleshoot,not exactly an apples to apples scenarion,as others have reported flawless uasge w/their cars.

There's a few things I can do without (NFC for one),but,B/T has to work well,or,the phone is going back for an exchange or refund,been there/done that with an HTC M7,ruined what was otherwise a nice phone.
[LG V20 Questions & Answers] jinkerz9430:
Yup, That's why im giving it 3 days to do the same thing it did with 1) the bluetooth, and 2) the signal dropping. And since in 3 days i will still be within the 14 days period, i will be able to exchange it. i bought it on 10/19, thus i still have until 3 or 4 . :cool:
[LG V20 Questions & Answers] Koont:
Went to Wal-Mart, got the $30 4g phone, and was denied at the Sprint store. Told me it wasn't worth $10.
[LG V20 Questions & Answers] cordell12:
having the same issue with AT&T, phone needs a $5 value. Using the trade in checker all these burner type phones are of $0 value, smh
[LG V20 Questions & Answers] bishmaster5000:
The print out I got at the T-Mobile store says you have to redeem by December 11.
[LG V20 Questions & Answers] adit07:
Thanks but I think the promo offer you are referring to is the headphones one. I apologize, I should have been more clearer.. I wanted to know if the $200 phone trade in promo is going to be active. I say this because I no longer see it on t-mobile page.
[LG V20 Questions & Answers] bishmaster5000:
No this flyer definitely says December 11th for the phone trade in $200. The B&O headphones expires December 9th. Now whether is flyer is a bunch of crap or not I can't say. The website it tells me to go to tmobile.com/promotions hasn't worked for me in the past week so I'm pretty sure at this point I can only solve this by going to the a tmobile store.
[LG V20 Questions & Answers] planetbeen:
When I tried to do it through the /promotions page it just kept telling me there were no promotions available for my line. I had to go through the order page where it had a link for "start my trade in" and I still ended up calling and having them set it up over the phone and email me the label.

Nothing has been simple with this purchase this time around! (well, applying for the headphones promo was simple but I haven't gotten the "approved" email yet just the "submitted" email)
[LG V20 Questions & Answers] brianrent:
That's why you need to read my post about going to best buy. Not sure about AT&T but they have the sprint model. Even $0 value phones are OK at Best Buy.
[LG V20 Questions & Answers] KryptosXLayer2:
Love how BBY told me today that they weren't giving me any $200 gift card no matter what phone I traded in. I just pulled up the LG promotion page from my Note7 showing them what it says, and the supervisor said there was no such promotion running, showed me a print out and there wasn't a single thing listed for the V20....

Guess I'll be taking it up the ladder until someone takes my junker phone in trade!
[LG V20 Questions & Answers] KOLIOSIS:
I'm on T-Mobile & got the V20 on JOD.

I preordered on day one (or two) via telesales & as soon as I received the phone,applied for the $200 trade-in offer immediately.

Turns out,T-Mobile F'ed up by allowing JOD's to apply & re-wrote the qualifications a couple of days after the fact,this is probably what has led to a lot of WTF is going on submission status/dead-ends.

I did my claim all by telesales & d/l the shipping label as y'all did,from the Order Status page & followed-up w/T-Mobile since my trade-in has been MIA since it was received by Assurant on 10/22/16.

Long story short,call T-Mobile @ this number: 1-844-275-9309

If you were one of the early birds who applied & are on JOD,you may get the entire $200 in the form of a bill credit from T-Mobile,as it is their FUBAR,YMMV.

Reason being it's a bill credit is T-Mobile messed up in allowing JOD's to apply,LG isn't on the hook for that.

In my instance here,T-Mobile stepped-up to the plate & knocked it out of the park,accepted responsibility for the entire situation & credited my T-Mobile account for $200 earlier this afternoon.