[Note 7 Questions & Answers] PhoenixJedi:
When you look into the Note 7 recall and all of the information we have available, you have news outlets taking a biased point of view on the units. They have put words into both Samsung and the CPSC's mouth saying that the recalls are MANDATORY, that the Note 7 production has been permanently halted, and that the issue is the battery itself. In the meantime, Samsung themselves have announced that they CANNOT replicate the issue themselves, and the changing out of the battery would generally suggest that it was not the battery causing the problem. Plus, due to media coverage the issue has been severely exaggerated. According to the CPSC, only 96 units out of 1.9 million units sold in the US have been reported as overheating. In the two months since the release of the phone that is a 0.005% failure rate. That means the phone has a 99.995% chance of being perfectly fine. In terms of normal production, that would be considered a success by most companies. Samsung also has not announced anywhere on their site that production has been halted permenantly. They've said temporarily while they investigate. The investigation is NOT COMPLETE.

Now, if you take the battery out of the equation as the primary point of failure, there are three other points of possible failure that would be the most common cause to make the battery ignite. Those are software tampering, hardware tampering/error and the USB-C port/accessories.

Software: a partially flashed firmware could easily damage the charge rate systems to cause damage to the battery itself or damage the battery's protection board to the point where it can cause problems.

Hardware Tampering/Error: How many idiots have you seen on youtube sinking their Note7s to the bottom of a lake/river/pier, or drop testing them from heights that they are not rated for. Then count the # of people who replicate what other people do on youtube.. (Ghost pepper challenges anyone?)

USB-C Port/Accessories: USB-C has been under some controversy itself lately. Cheap USB cables have been sold that when used on devices damage not only the USB-C port, but also the power systems due to the cables being improperly wired. As well, the Note7 comes with USB-C accessories, one of which is a USB-A to a USB-C port adapter. This is used to use the unit AS a backup battery, or to attach flash drives to the unit and NOT to charge the unit. Many people have USB-A to USB-A cables. Imagine if someone used one of the faulty USB-C cables to charge the unit, or tried to use that adapter with a USB-A to USB-A cable to charge the unit. With only 96 cases reported of overheating, it's well within the number of people who don't understand technology enough to get the proper cables and/or use the unit up to spec. If the cable is not CERTIFIED by the USB-IF it could very well be a bad cable and have caused the issue.

What I'm saying here is look at the proof, look at the history of the devices you're attaching to the phone, look at human behavior, look at what the media's doing. We have people in this world who actually think TRUMP would make a good president. We have people in this world who snort condoms up their noses. It makes it completely possible that all 96 reported cases are 96 cases of users doing the wrong thing with their phones. It is very likely that out of 1.9 Million units sold in the US (according to CPSC), 96 of the people who bought Note 7s are simply idiots. (Plus there's a video of an idiot supposedly holding a Note 7 while the phone is catching fire. When a LI-Ion Battery overheats you can't hold it. not in your hands without receiving severe burns. Information below attached so you can see it all directly from the sources for the information on the Note 7 instead of from media locations.

Also, don't forget, some of these people with the phones who have overheated REFUSE to return them to Samsung for investigation. There is only one reason to refuse to turn in a destroyed device. If you tampered with it yourself.

Samsung Recall Info (showing its voluntary): http://www.samsung.com/us/note7recall/

Verizon Recall Info (showing they're still investigating as of 10/10): https://www.verizonwireless.com/support/samsung-galaxy-note7-recall-faqs/

CPSC Information: https://www.cpsc.gov/Recalls/2017/S...-Additional-Incidents-with-Replacement-Phones

USB-C Cable Information: http://www.androidcentral.com/usb-c-problem-isnt-going-away-anytime-soon

More USB-C Info: http://www.laptopmag.com/articles/how-to-find-safe-usb-type-c-cables

Update: Just spoke with a supervisor at Verizon, and they are AWARE that this is a blown out of proportion recall and issue. As of the current moment, they are supporting the phone INDEFINITELY, until Samsung verifies what the problem is and completes the investigation. Then depending on the investigation result, they will decide what to do. I encourage people to call their carriers and talk to supervisors who have more information.