yashsingh1/xdaforums huggingface dataset:
[Note 7 Questions & Answers] asaqwert:
I'm in a similar boat. My trusty old note 4 seems so dated now. I can't go back. It hurts.

Honestly I understand why people are going for the s7 or s7e, but for me it's just too much missing.

By long in the tooth I more meant that with it already almost a year old, software updates peter off earlier, but also resale value goes down proportional to how long it's been out, not how new it is to the seller, in many cases.

I dunno, for me, I'm pissed and bitter with Samsung. They have handled this brutally. They should have offered the s7e at a big discount, not an extra 75 bucks off (since you get 25 bucks back for returning it anyways). If I'm going to get locked into a device for two years, it's never going to be a device that's almost a year old already.

My pixel xl will be waiting for me on Thursday from what I'm told. Then I just need to argue with Telus about how much they will credit me, and maybe I'll get the BBB and CRTC involved. I'm sick of cellular companies screwing me around.
[Note 7 Questions & Answers] konvalink:
I disabled the updates and urgent updates service as well to prevent kill update, which samsung is pushing to v.2 phones, according to this forum. But now I see there is the update with new features and I want to try it. So what can I expect after enabling update services, which is stopped on my device since 1. October? Is there any battery limitation or annoying things? It is really hard to understand what will happen, what update is in the air, because every thread is about "you should return phone or not" and not about the topic :(
[Note 7 Questions & Answers] teegunn:
The pixel is lacking for me. No SD card, a smaller display than the N7. Heck, I'd actually get a ZTE Axon 7 if the display wasn't locked in at a measly 319 nits (about half of our N7's max nits, actually about a 3rd if you have the N7 in Auto mode and outside...). Heck, the Zenfone 3 Deluxe might work... except they went with a measly HD display (why... why, Asus?). The Oppo 3 - naw, just... naw. There really is not anything out there that matches the N7. The S7 edge is the closest. And yes, IP68 does matter to me, and none but the S7 edge offer that plus the 2nd best display on the market (the N7 being the best). Sigh.... sucks to lose this gem of a phone with nothing to replace it.

---------- Post added at 12:10 AM ---------- Previous post was at 12:07 AM ----------

If you are thinking about keeping your N7, don't take updates. What is wrong with the way it was working with the out of the box software? Nothing. Most updates are over rated. Unless they fix some big problem or add some big, new feature, they are over rated. Keep OTA updates disabled. I am going to. Even if I return the phone(s) (I have to N7's), I am not going to update them. Why?
[Note 7 Questions & Answers] A GUEST:
If you read that post its still a voluntary recall,meaning its my choice not Samsung's. So yes its bull**** second, i work with lithium batteries every day and while they can explode...... they get really hot 1st... hot enough u know somthings wrong. Again: voluntary, my phone, im not dumb. :)
[Note 7 Questions & Answers] force70:
Lol...your point?

Sent from my Note 7, S7 Edge or S6
[Note 7 Questions & Answers] Doyle585:
I decided 3 weeks ago to trade in my n7 for a s7 e but i will not receive for almost 45 days.. in I'm using a Verizon note 7 with a prepaid tmobile service.. Will the update still be pushed to my phone?
[Note 7 Questions & Answers] dennistaylor:
Unless you disable OTA updates, I'm sure.
[Note 7 Questions & Answers] teegunn:
Why would you do that now? The S7e is almost a year old. Disable OTA's (there are still ways), hang tight with your N7 and wait until the S8 is out. Or if you have your previous phone still, use that as a last resort. I wouldn't trade for a device that is almost a year old at this point. I the S7e is nice, but will seem dated very soon.
[Note 7 Questions & Answers] Doyle585:
I called samsung back and they told me instead of waiting 45 days I could let them HOLD $945 ON MY card.. i send back my note 7 and have my refund check in a week... with 945 I can buy 2 s7s .. has anyone used this avenue?? I see alot of people getting refunds it's taking forever..
[Note 7 Questions & Answers] Karnax_:
In agreement here on the self risk factor. That voluntary recall means it's voluntary for Samsung though, i.e. they haven't been forced by some government body to recall it and they're doing it on their own terms I'm guessing. Which is massively annoying on so many levels.
[Note 7 Questions & Answers] themissionimpossible:
I'm pretty sure that a large and advanced company like Samsung has of course tested also this type of arrangement but didn't found any relationship with USB-C cables or devices... otherwise they would have easily saved 2.5 billions $...;)
[Note 7 Questions & Answers] PhoenixJedi:
That would depend on whether or not they actually HAD one of those faulty cables. Remember since those have come out, theres been many warnings about them.

---------- Post added at 10:49 AM ---------- Previous post was at 10:43 AM ----------

Anyway, Samsung and the carriers need to give people TIME to get the equivalent devices that carriers may not have in yet. The S7 and S7E have been selling out due to trade ins, most android people wont go apple, and the pixel, pixel xl and v20 are NOT OUT YET. That is the least they should do.
[Note 7 Questions & Answers] themissionimpossible:
Following your USB-C hypothesis, should the battery problem be actually related to the USB-C connection, maybe they didn't discovered a fault within possibly incompatible cables, but just within the USB-C port of the Note 7, and therefore no simple solution would be available and a recall was necessary.
[Note 7 Questions & Answers] aengus4h:
Not really, Samsung cannot prevent people from buying any old cable out in the real world and using them, regardless of any notifications they may issue. If USB C is the cause then it will always be so and as devices have gone pop when not connected then they cannot continue to place the public at risk so took the responsible view to recall and cease production.

If/when they can find a solution to the USB C issue they perhaps they will restart tho under a different branding mark like 7S (safe). I doubt that however since this marque is now so tarnished and the general public will no doubt still finger point at the sight of a note device. Heck a friend the other day saw my note-3 and asked "oh is that one of those exploding samsungs?" - It'll be a while before that gets put behind us I think...
[Note 7 Questions & Answers] br0adband:
How much time does one need to go get a replacement device knowing that the two recalls are in place, that Samsung has put it out as far and wide as they can, that local TV news and cable network news worldwide have mentioned the recalls, that countless websites online of all kinds have mentioned the recalls, that Samsung has sent emails and SMS texts to registered owners, that the carriers have sent emails and SMS texts to registered owners...?

How much time does it take for people to get off their lazy kiesters and return the device as soon as possible so they're back up and running with a functional smartphone even if it's just a temporary one they intend to return in order to get yet another one?

Not seeing a problem here, nope, nothing at all except maybe people just being stupid and lazy which unfortunately is almost par for the course in today's world.

This is a known thing, a known situation, worldwide, there's no realistic excuse for just dismissing it out of hand "just because..." anymore.
[Note 7 Questions & Answers] svache:
Coming originally from Europe (the Netherlands) myself, I'm not entirely sure what you say about the recall is correct. It may be where you are, but in the Netherlands it is not always illegal to own or store recalled items. It mostly depends on the type of recall (in this case it does matter whether the manufacturer or the NVWA (Dutch variant of the SPCS) initiated it), the item being recalled etc. In the US an official recall means they cannot legally be sold, for example, but it doesn't say anything about ownership as far as I'm aware.

As for the example with the car accident, I said it before, I'm not saying it's right but that's the responsibility of the person who had the device and had an accident as a result of that phone popping, they are entirely on their own in that situation. I don't feel that is Samsung's responsibility to prevent. Take for example someone driving around with a loaded gun. This is legal in various states in the US as you probably know. If someone shoots themselves in the foot and causes an accident, that's not the responsibility of the gun manufacturer, but that of the driver/gun owner.

Either way, I agree with you that people should adhere to the recall now that it's official, I just have a different opinion on the possibility of Samsung making the devices unusable. That's probably something we'll have to agree to disagree on :)
[Note 7 Questions & Answers] PhoenixJedi:
Except that you know very well companies like Verizon LEFT you on a position where you wont have a temporary device without wasting your upgrade, as they took your old device as part of the exchange for the Note 7. They don't give loaners, and if you trade it in before the device you want is out, you are SCREWED.
[Note 7 Questions & Answers] Chippy_boy:
I agree with you.

---------- Post added at 12:21 PM ---------- Previous post was at 12:18 PM ----------

You didn't think for very long before posting the above tripe, did you.

What about business people working away? As it happens, I am in the UK at the moment, but I regularly speed weeks out of the country. Since I am supposed to return my phone to Carphone Warehouse, the UK chain, I haven't found a branch in Budapest.

If Samsung are indeed going to push out a disabling update (which I think would be WHOLLY wrong for them to do), then at the very least they should wait a few weeks - ideally a month or more - before doing so. I'd be ****ing pissed off if working abroad and finding that my only phone was unilaterally destroyed.

Samsung's obligation is to inform people about the problem (which they have done), urge them to turn them off (which they have done), REQUEST them to be returned (which they have done). And finally, inform them that after xyz date, any liability lies with the purchaser. It is not down to Samsung to act as the police.
[Note 7 Questions & Answers] PhoenixJedi:
Here's another thing that could have caused the issue with the Note 7. Compromised software. They've already proven they can control charge rate and max batt % via software. What if during a root attempt someone compromised that part of the software? Fact of the matter is two things happened. 1: The phones overheated. 2: quite a few of those overheated phones were not sent in to samsung (despite samsung paying for shipping and return). The only reason to not give samsung your brick of charcoal is if you actually caused the damage yourself and theres still a way to prove it.
[Note 7 Questions & Answers] svache:
For what it's worth, I only received the a text message from my carrier this afternoon. My wife has yet to receive one.

In my case, I do watch the news, visit sites like this and try to be a bit aware of what happens in the world. So yes, no excuse for me. But, looking at my wife, she works long irregular hours, has little interest in what happens in the rest of the world outside her own world, she doesn't see much online other than Google Play for her games or Facebook to chat with her friends/colleagues. When I spoke to her earlier today she actually said it herself that, if not for me, she wouldn't have known about the recall at all.

It happens.

Or what to think about those away from their country, unable to trade theirs in for another as long as they're abroad.

It's not always about being stupid, lazy or dismissing it.
[Note 7 Questions & Answers] Chippy_boy:
It could easily be software.

I doubt it is this specifically, but there's the Media Server battery drain bug affecting mainly S7's right now for people using Chrome. With media server eating 50, 60, 70% of the battery and draining the phone flat in minutes, getting red hot in the process.

I've seen a milder version on my Note 7, with the phone getting hot and Media Server eating the battery, but not to the same extent. I've since stopped using Chrome.
[Note 7 Questions & Answers] br0adband:
Of course I didn't think before posting, that would have been stupid of me, please. </sarcasm>

The 1st recall of the Note 7 has been in place for some time now - September 15th which was 30 days as of today (it's 10/15/2016 in the U.S. just in case you're on the other side of the International Date Line or something). In your specific situation if you've been away from home or any place you can actually return the device then that's what shipping is for and I'm sure Samsung would get materials to you for returning it wherever you happen to be based on your travels (and a refund in a few weeks as well).

I get that's not exactly a perfect solution and it would more than likely leave you without a working smartphone at any given moment but even so, that's how it happens in some situations such as yours being a traveler.

I'm not 100% certain Samsung would go as far as pushing out such a "magic bullet" to kill devices, carriers can easily just block IMEI numbers anytime they want at their discretion - it's their networks, they can do whatever they want with them at any time and this wouldn't be such a bad idea to be honest. It could be just enough to spur people into returning the devices en mass which is what Samsung is hoping for and expecting to be honest.

Once a recall has been officially announced publicly as Samsung did on September 15th worldwide, they're basically covered if anything happens with a given device after the announcement is made, that's their litigation shield for lack of a better term as it shifts their liability to the customer who is now the responsible party to return the device at their earlier possible convenience.

And yes I chose those words very carefully: at the customer's earliest possible convenience which would apply to a customer like yourself who's traveling for however long you're away from home or a point of return that you can make use of for the device.

In light of the device being a potential public safety hazard, and in light of the recall being pretty well spread now information-wise, if Samsung does actually send out that "magic bullet" and kills off off the remaining Note 7 devices across the entire planet, I can't honestly see a court anywhere siding with the consumers if class action lawsuits start popping up all over the place. It would be considered an act that's in the best interests of the worldwide public at large for them to do such a thing, forcing the hand of consumers to finally return the devices and get their refunds or exchanges for other devices.

Either way Samsung would lose big time but it just might be the one thing that's actually a positive if they actually do it.
[Note 7 Questions & Answers] PhoenixJedi:
Here's the major problem with what Samsung has done. They have done two recalls, one with replacement, one completely ending the device, BOTH before confirming the actual problem with the unit. If it ends up being something stupid like a piece of hardware like a cable damaging a circuit, or software causing an issue (like the media center issue described above or some fault when rooting), then all they've done is screwed a bunch of samsung customers. They should have investigated the issue properly before killing the device.
[Note 7 Questions & Answers] Chippy_boy:
You're doing that "not thinking before posting" again aren't you. Your sarcasm failed.

I got my 1st phone replaced after the 1st recall. That is now history and is irrelevant. What were people supposed to do? Be clairvoyant back in September and box up their new replacements just in case the events of this week transpired? It's only been a matter of days or in some cases hours since it's been clear across all markets that these devices should finally be returned for good. People need time after these notifications to plan accordingly.
[Note 7 Questions & Answers] racinwarrior:
samsung is refusing to take back my international note 7. says to ship it back to singapore. No shipping company will touch it. Samsung singapore says call samsung us. so no, not every opportunity has been offered by samsung. I have a dangerous product now that the manufacturer refuses to take back
[Note 7 Questions & Answers] Ryland Johnson:
I understand. This is where, like you, I get peeved with Samsung's branch divisions in different countries. Samsung Korea has made it crystal clear that regardless of where it was bought, with receipt without receipt that 'they' will accept it back.

This is the beginning of the problem for some. I have no idea how you will resolve this situation. Samsung, in some such manner, should contact you and give you details what to do? Have you tried to email Samsung direct, just fishing?

Here, the Samsung importer even wanted my VR head set back despite I am left with over 100.00€ worth of SAMSUNG accessories. I also had to return the box with 100% content or Samsung would bill my outlet! Samsung Korea may well have decent morals but the country world wide importers certainly don't share the same ideology in fact some are highly uncooperative.

In your case you seem to fall through the gaps. Let us know how you get on in the end. Best of luck to you and I hope you get this matter resolved.

Ryland
[Note 7 Questions & Answers] invisiblesense:
Every opportunity has been offered to return???

I have been at Samsung since the first recall trying to exchange my Note 7 without success and now again since the discontinuation. I have spoken to and emailed countless Samsung staff about this in UK and in UAE - my battle goes on. So yes I have plenty of excuses why I still have my note7. I event told Samsung that they are making it impossible for me to return my device.
[Note 7 Questions & Answers] KaidM:
This whole thing is a lose lose lose.

If Samsung don't block the phone there is the danger to 3rd parties of the phone popping. For the person who is stuck overseas the danger is his phone pops whilst flying back to the UK.

US airlines have already banned the Note 7 from their flights so it may get difficult to take it home anyway.

Try to get their replacement whilst abroad from Samsung??
[Note 7 Questions & Answers] PapaWangsta:
Sadly and yet true! I'm on the same boat as you. Ever since the 1st recall started. I've tried countless phone calls and e-mail exchanges, twitter tweets. I even send an e-mail to the Samsung's CEO, same crap. Nothing. I was told the same, either transferring to a different departs or "Oh, You'll get a return shipping label in your mail within 3 to 5 days. Shoots, it's been almost 2 months now. Nada! Samsung even charged me AGAIN for the 2nd replacement Note 7. Nothing.

So, I got fed up with all of this shenanigans, I went and dispute charges with my credit card company. I've received the FULL refund from my credit charges. So, my point is FU Samsung. This is how you treats your loyal customers?
[Note 7 Questions & Answers] Spike96:
Samsung doesn't treat you right cause you didn't buy from a reputable dealer, and your solution is to rip off the credit card companies?

It's the people that share your credit card company that truly lose. Unbelievable.
[Note 7 Questions & Answers] PapaWangsta:
Have you thought or know that carriers WON'T letting you buy the phone at FULL price and out right? They want you to stick to their plans. Shoot, I travels. I don't stay at one place.

People like YOU needs to be in my shoes so you would of understand. Then again, it's pointless to discuss with you.

The way it seems to be samsung may not even taking my note 7 back. Shoot, I have a $1k device that's off and sitting in my garbage bin. Go figures.
[Note 7 Questions & Answers] apprentice:
I have to wait a further 2 weeks for a new phone, so for me I am using my Note 7 until then. I don't have other options due to my circumstances. So to prevent this update just for 2 weeks is important to people of me.

With the greatest respect Ryland, no one needs to explain to you or justify the reason they want to carry on using this device. It's their choice and in some cases - for now - no choice. It's not a bloody grenade and it's not an IED. If anything were to occur it would get very hot and catch fire., It is not going to take a train carriage out and it's not going to maim and wound your family. It's dangerous yes but it's not a bomb. So please calm down.

I personally still believe the chances of incident are minuscule, but I will still be sending it back very reluctantly, so please stop lecturing everyone.

Please, I know you mean well but you are not here to finger wag at people.
[Note 7 Questions & Answers] Spike96:
Clearly you aren't trying hard enough. https://m.reddit.com/r/GalaxyNote7/...7_from/?utm_source=mweb_redirect&compact=true

Now call up the credit card companies and give us all back OUR money too while your at it.
[Note 7 Questions & Answers] PapaWangsta:
Clearly, YOU didn't read/absorbed my post #39 1st paragraph? ;)
[Note 7 Questions & Answers] Spike96:
I read it, but it seems like you called the wrong number. The only number that will take back the Note 7 for a refund seems to be some dedicated Samsung Galaxy Note 7 department in Colorado.

A full refund from Samsung has been done. So it's not impossible as you suggest. The reddit thread is the example.

I say again, clearly you aren't trying hard enough.

I'm not even trying to return my Note 7 and I knew about that Colorado department. It doesn't hurt to do a little research you know. Read the reddit thread, and learn how to return your Note 7.

AND return our money to the credit card companies.
[Note 7 Questions & Answers] PapaWangsta:
A little, "research"? R U kidding me? Did you know, how many phone #s I've called? How many Samsung's departments I've reached? How many hours I've been contacted them? How many supervisors I've contacted? All the online crap, I've even filled out the Samsung's note 7's recall page. My lists goes on and on........ NADA from Samsung. This is how Samsung is screwing their loyal customers? Shoot, I've owned all the note lines started from the original note. And I still have them. ;)
[Note 7 Questions & Answers] Spike96:
All that's great, but

clearly you aren't trying hard enough

.

The reddit thread is proof! You want a refund from Samsung! The thread I provided literally tells you exactly how! Now go out and get it, stop complaining! Give the credit card companies our money back!

Nobody cares how hard you tried, because your efforts failed. Just call the correct Colorado department and get your refund! I'm trying to help you!
[Note 7 Questions & Answers] jmitr:
Not a lawyer are you?

It is voluntary on Samsung's part. If the CPSC initiated it it would be "mandatory".

The voluntary/mandatory part has to do with who initiated the recall not that you have to follow it.

And with the sweet deals and treatment Samsung are giving use why wouldn't you comply?

Looking forward to chatting with Ryland and Barry on the "Galaxy S8 Super edge+ edition with spen" forum.
[Note 7 Questions & Answers] Spike96:
So you're not giving in your Note 7 right away, correct? You're gonna wait till the S8 comes out? That's my plan too.
[Note 7 Questions & Answers] PapaWangsta:
Oh haha, looks like you can't comprehend complaining vs. venting.

My efforts fails or not obviously is NOT your concern? haha, looks like and seemed to be YOU care so much about me. :D:D:D

FYI, the dispute charges was coming from samsung NOT my credit card company(reverse charges)
[Note 7 Questions & Answers] Spike96:
NO, I couldn't care less how many times you called Samsung cause they haven't helped you. What I DO care about is our money which you took from the credit card companies.

You obviously don't want to return your Note 7. I've provided the proven method, and you're not taking action. Whatever, enjoy being a criminal.