yashsingh1/xdaforums huggingface dataset:
[Note 7 Questions & Answers] androidcentralsucks:
TMO has offered to exchange me out of this POS. But as others have said, there is nothing out there right now to really hold it down. So my question is this, Nougat won't be released for the N7 I suppose, what is the true lifespan of the phone with updates not being released for it? And of course, there is the explosion possibility?
[Note 7 Questions & Answers] Chippy_boy:
Personally - and you have to make up your own mind on this - I am not even 0.000000000001 % bothered about the "explosion risk". You have about as much chance of winning Euromillions tonight, and in my view, that is no basis to reject a piece of equipment.

The lack of updates and also dismal resale value is much more concerning.

But worse than any of that, I think Samsung will send out an update that cripples the phone. They did it with Rev.1. so I have no reason to assume they won't do the same with Rev.2. Your choice to keep it may very well be taken out of your hands, which personally, I think is disgusting.
[Note 7 Questions & Answers] juliend:
Yeah, I'm back on my OG HTC One, lol. So far 1 hour on the phone with Samsung and everyone is clueless. About to hang up and just hit VZW again in a day or two. I have to say, though, it's irritating to be paying on a device that is powered down and not activated on my line (Edge financing).
[Note 7 Questions & Answers] gCloud:
Time to cut loses. Thats what samsung did. The phone hase become a liability. Get your money back if you can.
[Note 7 Questions & Answers] Chippy_boy:
Why don't you just use it? Seriously there's been like 8 with problems out of what, 2 million, 3 million? Seriously you have more chance of being run over than having a problem with the device.

The thing with statistics is they can be unintuitive and lead to strange conclusions. Let's say one phone in every 500,000 is going to develop a fault and catch fire. From Samsung's perspective, that means they can be certain they will have lots of unhappy customers, potential lawsuits and bad publicity and therefore it's a bit of a no-brainer to stop selling it.

But from your perspective, you have a 500,000:1 on chance that your phone will have no problems. And in the remotely unlikely event that it does, how likely is it to kill you, burn your house down or anything like that. Even less likely. There are ZERO such reports.

So it's up to you, but for me, it's a no brainer to keep using it, and I hope Samsung will respect that point of view and not cripple our phones with some unnecessary and unwanted forced update.
[Note 7 Questions & Answers] mikesaa309:
Yeah I agree I'm not so much concerned about the explosion risk but just the lack of support and updates in the future. Wish they'd just let us take the risk I for one wouldn't sue Samsung if my note 7 does explode there's little chance that you haven't heard about the issues from somewhere therefore it's not Samsung's fault that I took the risk.
[Note 7 Questions & Answers] Piravinth:
What did samsung do with the phone after they recalled it, if they didn't fix the issue?
[Note 7 Questions & Answers] Rick GM:
Samsung UK web site has no mention of recall for v2.

Doing nothing until Samsung (who I bought it from) contact me. Even then it won't be going back until it's knocked out by Samsung.
[Note 7 Questions & Answers] Piravinth:
https://twitter.com/SamsungUK/status/785863444696272896, they want UK note 7 owners to give the phone back
[Note 7 Questions & Answers] Chippy_boy:
Indeed. Just looking it up now, you are 500 times more likely to die from riding a motorbike than you are to have a fire with your Note 7. (Assuming 1 phone per 500,000 has a problem.)
[Note 7 Questions & Answers] ittybittyfds:
best buy exchanged mine out with no questions asked. I was told to even keep the 256GB SD card. unfortunate I went to the dark side and got iphone7 plus. The LG was just cheap and I was unimpressed. Buying the Google Pixel XL outright to bring over to Sprint was not a option for me. I am done with Sammy with all the issues I have had with there products since the Note 4 and other house hold appliances. Iphone was my only option.
[Note 7 Questions & Answers] androidcentralsucks:
This is something I figured would happen, but hoped would not. Listen, I hate this phone more than anyone out there right now. Especially since it's my 4th one. However, as crappy as it is, as bad as it lags, and other little quirks.. Now I just live with it until the 8 comes out OR the fruit heads decide to come out with a screen that is 2k or higher. It sucks to think they will nerf the phone though... =/
[Note 7 Questions & Answers] juliend:
Because I'm tired of dealing with this crap, and on the very very slim chance that something did happen and burnt my house or injured one of my kids, I would have no recourse because the damn thing has been recalled and we have been instructed to power it down.
[Note 7 Questions & Answers] Rick GM:
Nothing on the Samsung web site. Visit here now; http://www.samsung.com/uk/note7exchange/
[Note 7 Questions & Answers] mikesaa309:
Well I've edited the build.prop file on my note 7 and now the gear VR works fine XD Knowing my luck though It'll explode while I'm using it and I'll go blind :/
[Note 7 Questions & Answers] Rick GM:
Best sell my motorbikes then !!
[Note 7 Questions & Answers] Complex757:
I think they're going to give everyone a date and then they're going to remotely disable or send an update to the phones.

The longer people wait, the more liability there is for Samsung that something more serious could happen. Like someones house burning down or loss of life.
[Note 7 Questions & Answers] sculptedstylus:
Well, I've done the dastardly deed, and will be exchanging my Note 7 for a Note 5! Although I love my Note 7, I read the writing on the wall and wanted to avoid the inevitable rush! Verizon has been great, they are sending me a Note 5, charging me $323.99, that will be refunded when I return my Note 7. They originally said I could mail the 7 back them, but they discovered that they couldn't legally request that simply because it might explode and take out a UPS truck! I'll have to take it to a corporate Verizon store and hand it in for the refund. I'm guessing that Samsung will have to collect all the return 7s in an explosive-proof tank. Anyway, just thought I would reveal! :)
[Note 7 Questions & Answers] Chippy_boy:
Sure mate - your choice. But just a small point, what makes you so sure your insurance would be invalid? I am guessing it would not be.

Still, everyone has to make their own decisions.
[Note 7 Questions & Answers] juliend:
It's a CYA thing. My homeowners nor health insurance would cover damage/injury from continuing to use a device which is under an official recall. At the very least they would try not to, because that's what insurance companies do. You can't really plead ignorance there, ya know? And the phone certainly wouldn't be replaced in the future due to damage, either via phone protection insurance or warranty.
[Note 7 Questions & Answers] jdyowa:
I was doing both at the same time today.
[Note 7 Questions & Answers] ekerbuddyeker:
swapped for an s7 edge. Not happy at all. Really f***d off with Samsung. what a waste of time.
[Note 7 Questions & Answers] Piravinth:
They updated it, now the site says power of the device and return it
[Note 7 Questions & Answers] Cycloneon:
I still have both the old and new Note 7. I want to at least keep one of them and get my refund. I'm pretty sure I'll be able to keep my old one since it's been 3 weeks in so far that I've had the new one.
[Note 7 Questions & Answers] NIKKOTUASON:
I'm going to be keeping mine, Im still using the original Note7 and disabled all updates via Package Disabler Pro. Still have 100 percent battery but bummed that we won't be getting support.
[Note 7 Questions & Answers] Taebom:
I plan on doing the same, what apps did you disable so you won't get updates?
[Note 7 Questions & Answers] NIKKOTUASON:
I'm so happy that I caught the update and paused it then bought Disabler Pro lol. Bottom four should suffice in stopping all system update like green battery, VR support...etc.
[Note 7 Questions & Answers] knowledgeworker:
I will return my Note 7 asap. I still have my Note 4, unfortunately it is wiped already. Don't plan to reinstall everything a third time!

I am going to buy a Xiaomi Mi 5s Plus or the Google Nexus 6P or some other Huawei. Ideally something with UFS 2.0 ROM though.
[Note 7 Questions & Answers] Sheon849:
I'll hold onto mine tell the v20 comes out.
[Note 7 Questions & Answers] mikesaa309:
Just got a text from EE here in the UK saying that they'll contact me soon to discuss options in returning the note 7. I'm gonna tell them I'm keeping it and I'll risk it I'll also disable updates so my note 7 can't get disabled I've already changed the build.prop file so I can still use the gear vr but there's literally no phone to replace it with and as I have the gear vr I can't really get a non Samsung phone I could sell gear vr but then I've spent money on the apps so either way I'm losing out. I feel sorry for the people who've spent money on things like cases and other accessories that they can't use with other devices.
[Note 7 Questions & Answers] remix754:
well i just came back from three store and got a full refund on this. had the note 7 for about 3 days then off for 2 weeks before they picked it up and never saw a note 7 again. since they stopped making the device i cut my losses and went in store to change the phone. they said they had to revert back to my old contract before the upgrade and as i paid for early upgrade they refunded the money to me and any money which is due from the dfference between the 2 contracts.

BUT... (there is always a but) i can't upgrade till the contract reverts back to the old one, which will take up to 3 days.

i have a loan phone which they didn't take back so i'm keeping it till they ask me but the new contract has been cancelled so they shouldn't be asking for it back but will see what happens. problem is now is which phone to pick up. everything in my eye pales in comparison to the note 7 :(

good luck with everyone on the exchange/ keeping the phone and be safe :)
[Note 7 Questions & Answers] jak341:
The 3rd Party VZW took care of the issue. There was a lot of back office manager approval needed, so it took a while (1.5 hours). However, there was no issue with the front line salespeople or management. I'm now on a S7E.

I would give it some days and try again.
[Note 7 Questions & Answers] Belimawr:
well my note is going, just need to drag out the return long enough so I can get a Pixel XL in a week or so.

hanging onto a discontinued phone is pointless as it means the chance of any software updates for it have went down the drain, probably the last Samsung phone I get unless they pull something massive out of the bag down the road. don't get me wrong the Note 7 is a great phone but to recall it then put it back out with the same problem is something I can't see a way past any time soon.
[Note 7 Questions & Answers] judy.baby2013:
s7 edge will get better after it gets nougat update and new ui

I think they will give it what n7 had to make up for the mess ..

there will be a new note a better one , thats what I will be waiting for
[Note 7 Questions & Answers] Vic35:
Why get an s7 edge when it will be outdated with the s8?
[Note 7 Questions & Answers] juliend:
As long as they remove it from my account, I'm fine. I can wait for samsung to send me a return shipping box or not, that's their problem. It does look like VZW removed the payment and all for the note from my account, so that's peachy. No refund on my sales tax and any payments already made though. I'm going to swing back by to discuss that, but aside from that I'm fine if they don't want to personally take the phone back.
[Note 7 Questions & Answers] gaston_garcia:
In Taiwan the maximum date is Nov 15th. After that, you lost your chances.
[Note 7 Questions & Answers] Belimawr:
that is one of my reasons for not taking a S7, why take a phone that will have it;s replacement in a few months.
[Note 7 Questions & Answers] Vic35:
Wow that's total BS no return on the tax and your payments ? Did they tax you again on your new device and charge an activation fee as well?
[Note 7 Questions & Answers] wcparry:
I agree

[QRCODE][/QRCODE]

I agree, I LOVE everything about it. I'm just concerned with updates and custom ROM support dying out in 2 months. Then it'll be...eh.

---------- Post added at 09:07 PM ---------- Previous post was at 09:05 PM ----------

Using Teamviewer constantly on my phone, the 5.5 just isn't big enough. The 5.7 isn't either, but it's closer. I'm annoyed. Especially since Sprint has NOTHING that can even compare. With the S7 Edge being even smaller, the real estate just isn't large enough.
[Note 7 Questions & Answers] Rick GM:
For my money the Note7 is miles ahead of any other phone out there. 95 incidents of overheating out of 2,500,000 phones. That's one in every 26,315 - a risk I'm prepared to take considering there have been no major fires and no major injuries. Of course I'll be careful and won't leave my phone unattended particular if it's on a combustible surface. I've disabled updates (Package Disabler Pro) so hopefully Samsung can't render it useless or with only minimal charge.

As far as not receiving updates - I don't need them - the phone's great as it is. Let's not think either that switching phone's is fail safe - reports show that iPhones including 7's and 6's have experienced similar problems.
[Note 7 Questions & Answers] wcparry:
Plus, I just can't afford to pay another 70 in tax at the beginning of November, for the V20. Just isn't happening.
[Note 7 Questions & Answers] u2haveaniceday:
Disgusted

I just exchanged mine and they would not let back it up.Also just received mad accessories for the phone Today with some still on way and at this point just want to cry .I'm pissed disgusted and still not sure because I don't like anything out their.Nothing in my eyes is not even close and I don't want another person to recommend the ugly V20 to me ever again I'm not a Man and to me that is who it is geared too.Thanks for letting me Rant.I feel sick also dealing with head cold that won't go does not help.uuggg again Thanks for letting me rant good luck to all that are in same Boat.Deb
[Note 7 Questions & Answers] chanter100:
Turned mine in for a refund and my wife's will go in friday.. Getting an axon 7 and oneplus 3.. Which is bad because we liked the note 7 a lot.
[Note 7 Questions & Answers] ekerbuddyeker:
I don't want to buy Samsung again after this fiasco. I had to swap to s7 edge but will get v20 when it's out.
[Note 7 Questions & Answers] mgbotoe:
Oculus sent out an email that they will refund all your money with purchased apps.
[Note 7 Questions & Answers] mikesaa309:
Yeah I received that email a few mins ago lol at least I can get a refund if need be still the issue of all the people that have brought accessories like cases etc I doubt not all retailers or ebay sellers would offer refunds. I would also like to know what the issue is, surely the issue can't be so bad that it just can't be fixed pretty pissed off that Samsung were stupid enough to overlook another fault with the device. Disregarding the explosions it's by far one of the best phones of 2016 now it's just turned into the worst as well as Samsung now having a bad reputation on it's new future smartphones.
[Note 7 Questions & Answers] doc_loco:
Package disabler pro works. Worked for a lot of people for the first batch to prevent the updates downloading.
[Note 7 Questions & Answers] Chippy_boy:
Slight OT, but when I went to install it (Package Disabler Pro) up came a Knox acknowledgement screen, which spooked me a bit. I confess I didn't read it, since I was worried PDP would in some way trip out Knox and render my secure folder either unreadable, or compromised. So I just cancelled the install.

Is it normal to see the Knox warning when installing PDP?

Thanks
[Note 7 Questions & Answers] invisiblesense:
Thanks. Unfortunately mine had already updated before I could use Package Disabler.
[Note 7 Questions & Answers] Boy Bisaya:
Is your unit the original or replacement?
[Note 7 Questions & Answers] Piravinth:
I got the warning too, was it agree or something but I agreed and disabled the email app and I was able to access secure folder
[Note 7 Questions & Answers] Chippy_boy:
Thanks. Not sure what it said - it worried me that some potentially dodgy software might be trying to do something to Knox, so I just declined and quit. Then I couldn't remove it, because it said it needed to be deactivated - something I'd never seen before. It was all a bit disconcerting to be honest.
[Note 7 Questions & Answers] androidcentralsucks:
Okay.. so question... 1. Is there a thread that shows where to disable future updates? 2. Did they disable the fast wireless charging when they did the update? My phone worked for a bit last night on the portable charger. Now it doesn't do #@$%! ;(
[Note 7 Questions & Answers] Aimara:
? You have not refunded yours, was expecting you to be first in the line
[Note 7 Questions & Answers] androidcentralsucks:
In line, yes.. but Samsung want's to drag their #@$% feet. And TMO has @#% for phones out there. The only thing I can do is ride this out until a phone worth a #W$% comes out. Clearly won't be from samsung, but hopefully someone with a 2k screen. IF Apple had 2k screen at this point I would have been gone long ago. Thanks for staying on topic and answering the question I asked, vs trolling.
[Note 7 Questions & Answers] mcsenerd:
I pre-ordered the Note 7 as soon as I could, and I returned mine to AT&T during the first recall. I already had an S7 Duos that I had been using, but I've been a Note user before, and I always enjoyed the S-Pen and the Note more than anything else...so once I saw that the Note 7 was getting SD Card expansion again and water resistance like the S7...I was all onboard. Now...there's just nothing out there to compete really. I don't really dig the Pixel XL (too expensive, not innovative enough, no pen, etc.), I've got my old S7 Duos that I'm using for now...so the S7 Edge just doesn't do it for me, so I'm just stuck now. I also bought a case, screen protector, the Gear VR, and some high quality USB C cables as well. I can still use the Gear VR with the S7, but the rest is just wasted money. To me...Samsung has to make this right. This is just screaming for some lawyer to get a class action started. When I returned my Note 7 I didn't even get a bill credit or anything else, because I just went back to my old device and my accessories were bought from Amazon...that's just BS. My expenses and time is worth something and I should be made whole. At the absolute least, proven owners of Note 7s should get both first dibs on the Note 8 (or whatever the flip they're going to call it) and a substantial discount. I still love the Note series, but man...it's getting tough to support Samsung here because they're not making it easy.
[Note 7 Questions & Answers] androidcentralsucks:
I am in the same boat you are. I have contacted Samsung about this and they have given me a blanket response, just as they have everyone else. Pretty much saying that they realize the phones could possibly have issues and they are not liable blah blah. They then said they would give me a set of headphones if I returned the phone to them directly. Let's see, I have replaced 3 phones, and this is my fourth. I live a ways from the store so I had to travel, then wait 4 hours for all of my contacts, email, etc to be ported over each time, and you want to give me some #$y looking headphones for my trouble? They should 1. be compensating those of us that can prove our time loss (TMO can vouch for mine because I closed their store with them 3 times after work). 2. Should be giving first right to refusal on the note 8. And should be going out of their way to preserve their relationship with customers.

At this time the only thing they are doing is, praying you go back to their s7 which their profit margin is higher on. WHY would you continue to give them your money? Well, you can play both sides of the coin. Right now, the s7 is the closest thing to the Note 7. Screen is nice, and easier to move contacts, emails, etc over... BUT they still get your money. So for Samsung it's a win/win when you stay. Do they still lose money? Sure... but that gap in the 17 billion they lost in market share shrinks considerably.

They also know there is no real phone option out there if you're a fanboy. Me, being an apple lover previously came here to give them / android a chance. It's been nothing but a nightmare and that isn't just the phone. The OS sucks as well. Slow emails, laggy (before and after master reset, before and after app install, before and after bloatware removed) - things I should not have to do in the first place. Speedtest (from both sides of the fence show the domination here). BUT with each one, you have pros/cons. The screen to me was the biggest selling point, and there is no one that offers a 2k screen at this size, in a water-resistant package with an S-pen. I could do without the S-Pen if the Fruit had 2k screen at 5.7. The network security software company we use offers a package for the android and that was also something I really was looking forward to using. It worked well when my phone wasn't lagging, but it IS something that apple doesn't offer being so locked down and with barely any hope of a jailbreak in the future, there aren't going to be many tools I would be able to use.

Catch 22... really... Holding on to this dreadful device another year? Sucks... But what are you going to do...

The only thing I can say is, Samsung should allow the option for users to remain with their phones WITH updates if they so choose. NERFing the phones doesn't sound like a real good idea, but they are going to do what they are going to do - and what the stockholders tell them to do. Remember, they still have a board to listen to as well. WE will see....

(PM ME) and ill give you their executive contacts if you would like.
[Note 7 Questions & Answers] juliend:
Yes, but the previous one was supposed to be refunded, and it has not. I didn't "exchange" my first note, I just returned it for a refund, and then ordered again when it was re-released. So taxed twice, activation fee twice, and now monthly payments TWICE. Ugh.
[Note 7 Questions & Answers] androidcentralsucks:
I don't understand that, maybe because I am in the US. But when you return anything, the taxes are returned with it. IF you did not get it, call the provider. They will get that back to you here in the US.

Second, activation twice? Only if you were refunded the first time for it. But you got hosed anyway, because activation should have been waved for all of your troubles. Again, something I would call customer care on. I don't get the monthly payment twice if you returned the phone. That makes no sense what so ever.
[Note 7 Questions & Answers] svnelvnn:
You guys aren't doing the math right

The total number of units (globally) sold by samsung is about 2,500,000

The total number of units exploded is unsure. The numbers reported globally is about 100-200. 100 is from the US alone, 200 is not even a conservative number. There have been many reports in Asia- China, Korea, Hong kong, not reported by US media.

(http://time.com/4526350/samsung-galaxy-note-7-recall-problems-overheating-fire/)

You have 200/2,500,000 chance. that is 1/12,500

the note 7 has only been released for 1 month!

If you are going to use this phone for the next 2 years, multiply by 24. You now have 24/12,500

You have a 0.2% chance of catching fire for the duration of your ownership of note 7. Is this worth risking permanent damage on your skin? Could happen on your face while you are making the call. It's your choice

Are you going to keep the phone after 2 years? Probably, because you can't sell this. The probability becomes higher