yashsingh1/xdaforums huggingface dataset:
[JiaYu S3 Questions & Answers] lilcrise:
I am using T-Mobile US and I noticed that they use different bands. When I go in engineering mode 11 Bands are checked but the rest a dim. Is there a way to enable certain bands so I can get 4g? Currently I can only get 4g in major cities like when I go to chicago
[JiaYu S3 Questions & Answers] Dior DNA:
I did not get 4G with T-Mobile in NY either.

'Jiayu S3 discussion/support MEGA Thread' OP page mentions

Bands: GSM 850/900/1800/1900MHZ - WCDMA 900/1900/2100MHZ
TD-SCDMA 1900/2000 - TDD-LTE B39 B40 B41 - FDD-LTE B3 B7 B20

Several other android smartphone flagships do not support all frequencies/bands worldwide.
[JiaYu S3 Questions & Answers] lilcrise:
If we turn on all the bands maybe
[Xperia Z2 Q&A, Help & Troubleshooting] numskull:
Ok long story short, i threw my phone at the wall and now it wont turn on. Im not too bothered about the phone, ive had it a while and want a new one anyway, however upon removing the micro sd i discovered that all my pics and vids from the last few years are stored on the phone.

As i cant power it on (i get a constant red led if i connect it to anything) i cant see it on the pc to pull data off, anyone have any suggestions for me to get them pics and videos?

I've took it apart but cant see anything obvious to repair, all i can think of now is putting my motherboard into a working z2
[Xperia Z2 Q&A, Help & Troubleshooting] Deleted member 5204328:
The LED is not meant to stay constantly on when connecting the device to something whilst off. It is supposed to go off after a few seconds. That doesn't sound good.

Have you checked to see if you can boot into fastboot mode, or even flash mode? May not help in this case, but if that functionality is working then the device is not dead just yet.

Also, make sure all needed drivers are installed on your computer. The device will not be picked up properly without them. Install them manually if not.

If you can place the motherboard into a working Z2, which will eliminate many potential areas of failure provided it starts working, then that is the only way you can retrieve your data.

It's impossible to retrieve data stored on built-in storage on a dead device, so what you are asking has no straightforward answer.

Next time, please throw significantly cheaper items at walls, and not modern, uncommon smartphones.
[Xperia Z2 Q&A, Help & Troubleshooting] numskull:
last bit is brilliant advice, problem with that is automated services annoy me and the phone is in my hand already when i gotta put up with them lol

I cant get it to power on at all, not fastboot, flash mode nothing.

I know putting the mainboard into a working z2 might not work but i figure thats my best chance, i think it can be done with jtag tools, but not willing to spend a few hundred quid for something ill probably never use again..... I've also seen some eMMC readers available, but as that involves removing the eMMC chip from mainboard id be even more stuck if it didnt work
[Huawei P9 Plus Questions & Answers] MultiCulti:
Hello guys ...

i flashed the KangVIP B183 yesterday on my P9 Plus VIE-L29C636

Everything is fine and without issues ... just i can't login in Huawei ID ... it says, that my region isnt supported ...

So, is it jus the Huawei ID apk ... or some lines in the ROMe somewhere?

Any Ideas maybe mates?
[General Questions and Answers] elainet43:
Hi don't know if I am on the right site but I have a problem with my Asus Transformer Pad TF300T I cant use the A button it just wont work!! so of course I cant send email etc etc Please can anyone help ? thanks Elaine
[General Questions and Answers] psiphi:
If you have a working button you don't use, I would try one of the button remapper programs from the play store. The better programs need you to be rooted.
[Note 7 Guides, News, & Discussion] neildo:
Done.
[Note 7 Guides, News, & Discussion] magyosha:
looks great ..

will fill in ..

but a note 7 from carphone whorehouse ... should the complaint be to samsung or CPW

and what category
[Note 7 Guides, News, & Discussion] apprentice:
The manufacture is responsible for your losses so I would go with Samsung.

The category is "other" as you are complaining about customer service not the product in this instance.

.

Thanks for giving it a go too!

.
[Note 7 Guides, News, & Discussion] magyosha:
sent
[Note 7 Guides, News, & Discussion] Tiddlets:
Done - borrowed most of your well-written note, and added some points about the particular messups around my original delivery etc.

Thanks for finding this site - it looks like a really useful way to pursue the issue. Hope something comes of it!
[Note 7 Guides, News, & Discussion] pigglett:
Very nicely done ..copy sent ..plus my other snotty email this morning :D
[Note 7 Guides, News, & Discussion] magyosha:
to add eve more insult to users in the UK who DID purchase.

those in India who only paid a deposit are getting treated better than us !!!

'For everyone who pre-booked the Note7 in India, the company is now offering the Galaxy S7 or the S7 edge instead. If you choose to go with either of these phones, you will be given a new Gear VR, Level U wireless stereo headset, and a $50 Oculus VR content voucher absolutely free. In addition to that you will also get one time screen replacement for free within 12 months of purchase.'
[Note 7 Guides, News, & Discussion] californiarailroader:
I don't know how likely this is, but is there at least a remote possibility that it's part of some broad, quiet effort to punish the UK over Brexit? If it is, it's definitely not right, but the thought has crossed my mind. Maybe I'm being paranoid, but there it is.

That said, good job on that, I hope you guys are successful in getting proper compensation!
[Note 7 Guides, News, & Discussion] apprentice:
No I really don't think that.

In the UK (and Europe) we have been the underdog well before BREXIT. Besides, we haven't actually left the EU yet! (Though it can't come soon enough - that's another topic elsewhere!)

Sadly, everyone blames everything on BREXIT - probably someone blames the weather we have had recently on it!
[Note 7 Guides, News, & Discussion] kidd78:
I been complaining hard on Twitter about the lack of consistency from facebook, Twitter and email.

Two started to get information, by email they started to complain about my abroad purchased of a dual SIM phone and how I have to discuss with them even though I was offered a single sim variant before 2nd recall.

I have posted this chat to get an actual response. Getting quite angry with the run around
[Note 7 Guides, News, & Discussion] magyosha:
had a reply ,,,

Denis Kardjaliev (Samsung Shop)

Oct 16, 09:23 BST

Dear xxxxxxxx xxxxxxxxx

Thank you for contacting Samsung UK Online Shop and apologies for the belated response.

Firstly, we would like to extend our most sincerest apologies for the situation. We are extremely sorry to inform you that in our department we could only advise on purchases made directly with the Samsung Online Shop. Alternatively, we have a dedicated line which is handling Note 7 related queries, therefore, we invite you to give them a call to find out the best course of action for your particular case.

- Note 7 line: 0330 7261000

In the meantime, we recommend powering down the device for safety reasons. Please bare in mind that they might refuse to replace/refund your device if it's not from the UK. In that case, you'll need to contact your retailer.

We kindly remain at your disposal.

Samsung Shop Support Team.
[Note 7 Guides, News, & Discussion] kidd78:
Same answer same guy
[Note 7 Guides, News, & Discussion] apprentice:
The online shop are not the best team to contact regarding the customer service failure. It's online support.

If they fob you off with 'cut and paste' replies then it goes further up the chain.

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[Note 7 Guides, News, & Discussion] jonboyuk:
Just took mine back for a refund to CPW. Today is a sad day!
[Note 7 Guides, News, & Discussion] meddle34:
CPW Return UK

Just returned mine today also. Was asked for it headset box and all contents. I stood my ground and said while we stand here another potential customer will leave due to waiting in line (shop was busy :) . That soon surpassed the hurdle of accessories required rubbish. Then I was also refunded the £100 I paid upfront? No idea when I supposedly paid that shhh. Si now you ten days until beach to upgrade status happy days. The reason happy, is if noticed scratches staying to appear on the front left of screen. My two year old note 4 if still mint with no screen protection. So maybe something in the G5 screens??

The tried pushing inferior S7 edge as it's a safe phone and really the same! I said no thanks I'm due an upgrade not down grade and with outdated tech, at that.

Going short term sim only till S8+ arrives, hopefully sooner rather than later
[Note 7 Guides, News, & Discussion] pinetreehater:
The so called $100 allowance isn't really all that great a deal either. It is only for Samsung phones. Really, the only phone anybody will use it on is the s7. So Samsung is hoodwinking these folks...1. getting them off the complaint list 2. getting them locked into another 2 year agreement 3. Giving them 100 dollars bill credit for a phone that is about to be replaced, which is going to reduce any remaining inventory (great for Sammy) right before the release of the s8.

Go figure. Our situation isn't much better, and may be worse since the 100 dollars is acting as a incentive to make a poor choice.

EDIT: oh, and actually, the 100 dollar bill credit is in reality no benefit since contract phones are always inflated. You'll basically get the phone for $575 instead of $675. You could've had the same discount if the phone had been purchased via Amazon. They'll definitely keep the 100 dollar lower price point for the s7 once the new one rolls out. Nothing lost.
[Note 7 Guides, News, & Discussion] notefreak:
It is not just UK. The EU is a secondary market for Samsung. We all know that. Why - that I do not know.
[Note 7 Guides, News, & Discussion] apprentice:
I hear what you're saying. But I personally paid £740 direct to Samsung (around $900) so I had already been ripped off. I wanted it 3 days earlier so that rip off was actually quite a kick in the teeth for someone paying up front direct to their store.

So even $100 (£80) is a measly amount yes, but any amount is better than nothing. It would at least cover my loss for accessories.

If they can't give us £80 off the cost of the S7E then they don't care about customers.

.
[Note 7 Guides, News, & Discussion] redsurfbus:
I don't want money off another Samsung phone. I want the £80+ refunded for accessories. I contacted amazon who tol me to go direct to the sellers. The sellers told me to return stuff and pay postage myself - 2 addresses given were in the USA so the postage would be far higher than the cost.

I also want my time paid for. At least 5 long phone calls, many emails, 2 galaxy note7 set ups, 2 note 4 set ups and a note 2 (changing to and from my other half who was having my old phone).
[Note 7 Guides, News, & Discussion] californiarailroader:
I don't either, I'm just shooting ideas out there, I can't figure out why the UK is getting the cold shoulder on this and other things, it really makes no sense. I'm English, Welsh, German and French, so I always root for my roots! Go England [emoji106] [emoji16] Do you think it'd help if I put my support in for this? I'm not a UK resident of course, but if I can help in any way let this Yank know!

---------- Post added at 10:30 PM ---------- Previous post was at 10:27 PM ----------

Interesting, and crazy.
[Note 7 Guides, News, & Discussion] magyosha:
yes i hear that ..

2 cases @ £30 each

2 screen protectors @ £4 each

1 treatment shark liquid glass £9

3 extra usb-c cables @ £3.99 each

3 long phone calls to carphone whorehouse on the NOT FREE contact number costing over £18

2 months of increased phone contract price for the purchase of the N7

sold my note 5 (import) when i got my note 7 so no phone to fall back on .. and no way i want to DOWNGRADE to a S7 .

been looking at the iphone 7 plus 256gb .. no stock anywhere anyway in UK ..

if i had not ported my business phone number across when i bought the note 7 i would cancel my bank payments and force the netowrk to try and take me to court so i could counterclaim for all the cr*p
[Note 7 Guides, News, & Discussion] apprentice:
Thanks for your support and comments, and if you want to join in then you are most welcome. The more the merrier :)

.
[Note 7 Guides, News, & Discussion] SteveyJack:
Added my complaint to the pile.
[Note 7 Guides, News, & Discussion] apprentice:
Update: An interesting call

Just to let you know, I called Samsung today regarding my refund and subsequent sad arrangement for the return of my Note 7 next week.

So, I asked about compensation and the agent I was speaking to did something very strange. She lowered her voice to a whisper and said that complaints about compensation are starting to come through and that they make a big difference. Advised me to send an email making it known I want compensating. Of course I didn't tell her that I had already done this! She then said that all complaints are being directed to the CEO in the UK and that they weren't ruling it out. They want to get the refunds processed first.

Now obviously take everything with a pinch of salt, but she indicated to me that the more complaints they receive the more likely they will be taken very seriously.

So please, take a minute to send in the complaint and let people know on other posts or sites. We are all guilty of moaning about this woeful customer service attitude around forums but that gets nowhere. Make it known to Samsung that we have been hugely inconvenienced and more importantly completely ignored as customers.

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[Note 7 Guides, News, & Discussion] pigglett:
apprentice where you in the first 1000 to preorder from Samsung UK ?
[Note 7 Guides, News, & Discussion] apprentice:
Yes I was, in the first 200 actually! I had a small card in the box informing me of it.

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[Note 7 Guides, News, & Discussion] Leasouth:
Samsung UK fiasco

Samsung UK on line shop Note 7 Pre Order customer here.

Received my first note a few days before the UK launch date and then had chaotic exchange and no compensation .

Italian Note 7 pre order Samsung customers got 50 euro's to spend with Samsung as exchange compensation.

OK so then the recall comes and after fruitless call to Samsung UK they send email telling me when the will be collecting MY phone :( WTF, no asking if it's convenient , just a time slot and YOU callus if it's not convenient :crying:

Eventually got through today and told them that their time slot is impossible for me and they offered a swap to S7 / S7 Edge with refund of difference or a full refund. NO Deals and NO COMPENSATION.

Samsung USA offering $100 compensation .

Saturday 15th September Carphone Warehouse staff showed me their HO directive on their shop iPad. £100 discount to Note 7 contract customers who stay with Samsung and take S7 Edge.

I received copy of Samsung Italy offer to Note 7 pre order customers over the weekend. Note 7 customers can get S7 edge for 499 euros that's 200+ euros less than the UK price.

It seems like Samsung UK are just happy to Sh 1 t on their own direct customers and everyone else!

---------- Post added at 11:10 PM ---------- Previous post was at 11:04 PM ----------
[Note 7 Guides, News, & Discussion] apprentice:
Yup!

This really angers me

Which is why I started this post.

Which is why we need to take action and bombard them with complaints.

We don't need to be crapped on any more, especially when everyone else is getting better looked after. I hope you have sent in your email to them and it would good if you sent them that ad too.
[Note 7 Guides, News, & Discussion] Rick GM:
My email today following the stock email recall email;

I have today notified your representative that collection of my device on 20th October 2016 or the following day is not convenient.

I am disappointed in Samsung, not just for the whole Note7 debacle but also for the email that I received.* It would have been polite if you had called me to arrange a mutually convenient*date.

As for*the content I am appalled that a) you make assumptions about my awareness of the issues and b) that you state "as a token of appreciation to you as our customer, we will offer you a full refund of your purchase or an exchange...".* How can that be deemed as a token of appreciation?

Specific questions/comments that couldn't be answered during my telephone call to 01628 402031 are;

1.* I am unhappy to return the phone via courier without receiving payment or a*credit note encashable at a Samsung store as part of the exchange process.* How can I purchase an alternative phone without the cash. Samsung wouldn't allow me to take a phone and pay for it later.

2.* If I opt to exchange for a phone in the S7 range, how quickly after collection will the balance be paid to me and will the new phone be delivered at the time of collection of the new in line with the initial Note7 exchange.

3. What compensation will I receive for the hassle associated with the Note7 debacle.

4. How will I be compensated for the Samsung accessories I have purchased from third parties;- Samsung wireless charger, fast charger with USB C connector, Samsung Screen Protectors.

5.*Samsung must be aware of the cause of the defects or at least know what could potentially cause the issues. What are these issues.

7.* If I decide to keep the Note7 what are the consequences - I assume OS upgrades won't be released.

I look forward to your comments prior to making my final decision.
[Note 7 Guides, News, & Discussion] Leasouth:
I've plastered it on their sites and discussed it with the Samsung Note 7 exchange. Makes no difference, they don't want to know and they obviously don't care!

P's me off that they are basically trying to off load inferior phone to UK Note 7 customers at full price and a matter of weeks before they hit us with sooper dooper S8 ?

Note 7 customers should be offered a £200 discount on the replacement sPen phone as well as discount on the interim phones!

---------- Post added at 06:05 PM ---------- Previous post was at 06:00 PM ----------

PS. My little card told me that mine was order 109 of the first 1000. So much for investing in and having faith in Samsung
[Note 7 Guides, News, & Discussion] apprentice:
It may seem like a waste of time but making as much noise over this is the best way. If you follow my instructions at the top, complaining officially, I think it makes a difference.

And this was the advice the customer service agent gave me too. So did you have a go at doing that? I believe we have more chance in numbers.

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[Note 7 Guides, News, & Discussion] jonboyuk:
Carphone Warehouse refunded my card 3 times by accident. I now have a £500 apology! I know it's not much use to anyone but a random occurrence nonetheless.
[Note 7 Guides, News, & Discussion] Leasouth:
I've emailed them via Resolver and included the photo of the Email to Samsung Italy customers!

What really p's me off is that Samsung customers will be paying for fiasco in the long run. It might cut £3 billion from Samsungs coffers in the short term, but they'll recoup that via price increases in the long run.
[Note 7 Guides, News, & Discussion] californiarailroader:
Okay, you got it! The UK deserves better, Samsung needs to hear that ringing in their ears.
[Note 7 Guides, News, & Discussion] ooMoo:
I complained on Samsung uk's facebook. They messages me asking to pm them saying they would "look into this further" that was monday. Since then nothing
[Note 7 Guides, News, & Discussion] Leasouth:
They dont do anything, just refer you to the help desk who just offer money back or exchange and give you any difference back.

---------- Post added at 10:48 AM ---------- Previous post was at 09:54 AM ----------

Honour is supposed too be a big thing in Korea!

Suggests that other Note 7 customers get on Twitter to Samsung and their sports stars etc who advertise their products and obviously get free phones and get this hash tag trending.

#SamsungHasNoHONOUR

I've hit Ellie Symonds and Jack Whitehall with it, if Samsung UK won't play fair. Get it trending and shame Samsung into action.
[Note 7 Guides, News, & Discussion] apprentice:
I received the following from Samsung:

Thank you for contacting Samsung UK Online shop and apologies for the belated response.

Please be informed that the decisions about compensations are taken on different level and we - the Customer Support for Samsung UK Online Shop cannot provide you with such a cash offer. If there is a monetary compensation, all customers will be contacted. I am sorry for all the inconvenience but we are not the brand Samsung Electronics. We are a retailer and we support only the Online shop.

Currently, our focus is to recall all Samsung Note 7 products and the situation with the compensation is being looked into globally, but for the time being we are not in a position to offer one. Once Samsung Electronics has an official statement about this, the customers will be informed.

If you have bought your note 7 or the accessories from our website http://shop.samsung.com/uk/, please be advised that you will be fully refunded for all your purchases.

We remain at your disposal.

Samsung Shop Support Team.

OK, I was expecting a reply along these lines and to be fair the online shop support is not at the right level to offer anything, as they said above.

That's the preliminary stage out the way for now, and the next stage is to escalate it (in 18 days at the time I wrote this post). So that is what I will be doing of course and I will update here with any further progress.

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[Note 7 Guides, News, & Discussion] kidd78:
And now South Korea Samsung is offering half price for s8 or note 8.... other countries to follow suit apparently
[Note 7 Guides, News, & Discussion] ReformedAppleFan:
Thanks for the campaign. Will be adding my email to the pile at Samsung.

Hoping you know more about complaints procedures than you do about economics, politics and the UK's national interest... ;)
[Note 7 Guides, News, & Discussion] apprentice:
Well as I said, BREXIT is for some other thread. We all have our opinions about it.

Anyhow, in the meantime, thanks for supporting this particular cause.

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[Note 7 Guides, News, & Discussion] Ahmed rahi:
your gonna get seriously messed up by doing that,making your credit rating look terrible over what? a phone
[Note 7 Guides, News, & Discussion] Leasouth:
Anyone had any joy from Samsung UK. They still do nothing apart from trot out the same old line about contacting them and then just say more of the same.

Really pissed with Samsung UK now and looking for a different Android brand with 64gb and micro sd.
[Note 7 Guides, News, & Discussion] j_hansen:
I don't a phone operator can affect your credit rating only financial institutions can, we'll here in Ireland anyway
[Note 7 Guides, News, & Discussion] apprentice:
See my reply above. I am definitely going to escalate this to Mr Sang Ho Jo the Chief Executive Officer in 2 weeks. The only way is to keep badgering them. I really hope people get on board with this. We all sit around complaining about it but we need to take action.

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[Note 7 Guides, News, & Discussion] ooMoo:
I have now submitted my complaint