yashsingh1/xdaforums huggingface dataset:
[Google Pixel XL Guides, News, & Discussion] thewebsiteisdown:
I talked to someone helpful and found out what's going on with people being able to cancel their orders and then getting them faster that way. There is a whitelist for peolple who had issues with their orders and they get them faster if they're on that whitelist so when they cancel and reorder their order comes from a stocked local thus the instant shipping of their order. I'm now on the whitelist. You're welcome guys. By the way, don't deal with the foreign helpdesk, talk to an American. The Americans can actually help the foreigners can not.
[Google Pixel XL Guides, News, & Discussion] tommyntpham:
ups finally updated my order. 10/14 from verizon.
[Google Pixel XL Guides, News, & Discussion] dwkick:
That's what I had hoped for. But they refunded my charge Friday because they had created a label for mine and after ten days, I never received it. After re-ordering Friday, I replied to an email about my first order asking that my new order be expedited and was told that once an order is placed it is handled by "the automatic system" and there would be no way to expedite it. wow!! screwed again. I think I'm blacklisted, not white listed
[Google Pixel XL Guides, News, & Discussion] socalracer:
Just a reminder for anyone looking to still order.

http://www.nowinstock.net/electronics/mobilephones/unlocked/googlepixel/

I ordered 2 Pixel XL Silver and Black phones minutes after the launch and received them on 10/20. I tried to do an exchange for the black so I could have 2 silvers. I really didnt like the black (super dark grey), but google said they can't exchange and I would have to reorder. So i did on 10/21 and it shows Nov 23-25 delivery.
[Google Pixel XL Guides, News, & Discussion] thewebsiteisdown:
I guarantee you did not talk to an American. The Americans have access to the expidited list, not the foreigners.

That's a fact. I have an email that I won't share that proves it. What I did to get to an American was press the option for help with music which got me through to America and then from there I asked for a supervisor after explaining my issue with the foreign helpdesk and from there I was able to talk to an American supervisor and bam problem solved after arguing with the foreigners for one month straight.
[Google Pixel XL Guides, News, & Discussion] dwkick:
I talked to someone about 30 minutes ago that sounded American. They checked with shipping department who said they couldn't do anything. He was going to escalate to his supervisor whom he said would get back to me. If that doesn't work, I'll try the music route. To add insult to injury, after they told me I was refunded on Friday, I checked stock and there were some available, although a different color, so I called google store financing and was able to get them to increase my limit so I could go ahead and place the order because naturally, they can take your money instantly but it took almost three days for the credit to reflect on my account.
[Google Pixel XL Guides, News, & Discussion] joker96:
I ordered on October 21 and then had to cancel the order because I forgot to add device protection. Google told me to cancel the order that it was the only way I could add it so I did cancel the order and when I went to reorder it was out of stock so I had to wait till last Friday when I could place the order now the estimated shipping time is on November 28th ti 30th.
[Google Pixel XL Guides, News, & Discussion] thewebsiteisdown:
It purely has to do with if you had issues with your order because of their service or not in regards to being on the whitelist or not. I've had issues, my order had been cancelled by their system for no reason.
[Google Pixel XL Guides, News, & Discussion] dagentooboy:
So I got a tracking number last night on UPS my choice for a 1.8lb package from Verizon... I just got the package and opened it up and I found...... A BOX FOR MY NOTE 7 THAT I RETURNED A MONTH AGO TO A STORE...... still waiting. Using my note 4 that like to reboot randomly.
[Google Pixel XL Guides, News, & Discussion] tommyntpham:
i recieved my return box today as well. but from fedex. shipping it out either tomorrow or the day after. should be getting my pixel xl from ups tomorrow!
[Google Pixel XL Guides, News, & Discussion] dagentooboy:
Well at least I am not the only one. I was really excited until I opened the box.... :crying:
[Google Pixel XL Guides, News, & Discussion] tommyntpham:
Lmao.. yeah. I didn't think they could pull off one day shipping for the pixel so that was my only thought that came to mind.
[Google Pixel XL Guides, News, & Discussion] Chengalang:
Anyone who ordered between 10/15-10/17 get their ship yet? 10/17 over here still waiting dammit!
[Google Pixel XL Guides, News, & Discussion] JackDN06:
Ordered the Quite Black XL 128GB from Verizon on 10/22. Received the return box for my LG G4 3 days later. Verizon website says both the return box and XL are "Processing." Expected ship date 12/02. There seems to be no rhyme nor reason on the Verizon site as to when items are shipped or are going to be shipped. :confused:
[Google Pixel XL Guides, News, & Discussion] gtdragon980:
Man, I am in the same boat as you....Really frustrating, but in all honesty, they didn't lie to us. We pre-ordered knowing that our Est. delivery was 11/23-25. I'm with you on wanting to cancel, but we've already made it halfway, might as well make it to the finish.
[Google Pixel XL Guides, News, & Discussion] bajasur:
Ordered 10/21 thru Google Store

128gb pixel XL silver

128gb pixel XL black

Still pre-ordered, showing 11/23-11/25

Zero movement
[Google Pixel XL Guides, News, & Discussion] trickster2369:
Same here.....

It was all just an illusion
[Google Pixel XL Guides, News, & Discussion] mrwicked:
Ordered 10/14 128 black XL still preordered. Oh well at least I get a $100 refund once the phone is delivered.
[Google Pixel XL Guides, News, & Discussion] Majin101:
Same except I ordered the 32gb XL black. However, I did have an issue on the pending charge... It disappeared so I had to email them again and said that my order is still active. Probably cause I ran out of $$ on my credit card ????
[Google Pixel XL Guides, News, & Discussion] M9x3mos:
How are some people getting a refund? That hasn't come in for me and I'm stuck till the 23rd.
[Google Pixel XL Guides, News, & Discussion] rmarchy:
Same. Ordered Pixel XL - Very Silver - 128 GB on 10/21 - paid in full with Discover card. My Discover account has now twice shown the dollar amount pending, then the next day or so it goes away. Today the dollar amount is gone again. Still in PREORDERED status with a November 23-25 date.
[Google Pixel XL Guides, News, & Discussion] fantasy2c:
This is true but at same time if you work in a convenience store and have one cash register going with 20 people in line you don't get the 18th then the 14th then the 2nd and ect... u go from first there to last. Thats the thing that's annoying me about this.
[Google Pixel XL Guides, News, & Discussion] princebama:
Canceled my order
[Google Pixel XL Guides, News, & Discussion] bazofia:
Just received mine, shipped late. Google will send me a $50 credit due to the delay. Time for me to move to other threads, good luck everyone!
[Google Pixel XL Guides, News, & Discussion] dwkick:
They won't give you a refund until your initial delivery window passes. If yours isn't due till the 23rd, can't you still cancel your order on the google store?
[Google Pixel XL Guides, News, & Discussion] M9x3mos:
Yeah I probably could. Would only do that is there was a way to get it quicker than that. I'm impatient.
[Google Pixel XL Guides, News, & Discussion] dwkick:
Enjoy!

---------- Post added at 11:39 PM ---------- Previous post was at 11:32 PM ----------

Same here. I held on to the belief that mine would show up and waited four days after they would have refunded me if I requested. All that did was push me further back in line? or did it? In looking at how people have received theirs and people who have not and when they ordered and what model they ordered..... there seems to be no rhyme or reason. I mean, it seems to be so arbitrary and random. I've been checking the last two days and there have been no XL's available when I've checked. I got synchrony to increase my limit so I wouldn't have to wait for the refund to order so after my refund showed up I now have enough to purchase another phone. If there were an XL available in the last couple of days I'd have ordered and just cancelled the other if one ships. You might consider that .
[Google Pixel XL Guides, News, & Discussion] dutchy716:
Same. Ordered a black xl 128gig on the 21st and no movement at all.
[Google Pixel XL Guides, News, & Discussion] Legobricke:
I am also in that boat....

PixelXL - 128gb - Black

Ordered on 10/21 from Google - via credit card.... I requested overnight shipping...

Still showing "Pre-Order" - delivery date 11/18 - 21...

17 days to go!
[Google Pixel XL Guides, News, & Discussion] professorfares:
Ordered Pixel XL Black 128GB through Fi with financing on 10/4, close to midnight. At the same time my wife also ordered one for herself, the only difference was she ordered the silver. Both got estimated delivery of Oct 26-28. For silver, we received email saying her order was shipped on 10/19. Got the same email for the black one on 10/20. A few days later, the silver one arrived. The black one never did. Tracking has been stuck in "Label Created" since.

On 10/31, I pulled the trigger on another 128GB Black XL, since I have no Idea if I will be receiving the original order. This time through the Google Store, no financing. It's in Preordered state with estimated delivery of Nov 23-24. They are currently investigating why the first order got stuck in "Label Created". I am hoping they'll find it sometime soon so I don't have to wait till Nov 23-24.
[Google Pixel XL Guides, News, & Discussion] coach26:
Congrats, how did you get a refund, anything we all can do to get?
[Google Pixel XL Guides, News, & Discussion] mrwicked:
My original 10/4 order was canceled due to "technical difficulties" from the Google store side. They then sent me $100 promo code for my next pixel order. Promo code didn't work lol. So now promised $100 refund.
[Google Pixel XL Guides, News, & Discussion] nlua:
QB XL 125 available now again... Showing eta of 5-6 weeks... ?
[Google Pixel XL Guides, News, & Discussion] princebama:
New stock up right now for XL QBs
[Google Pixel XL Guides, News, & Discussion] dyoung33:
Really Blue XL is available as well, if anyone interested. 5-6 weeks delivery.
[Google Pixel XL Guides, News, & Discussion] princebama:
Yes 32 gb only
[Google Pixel XL Guides, News, & Discussion] dyoung33:
Correct. They don't currently offer the Really Blue in a 128 GB version.
[Google Pixel XL Guides, News, & Discussion] beelee_m:
So i ordered the XL 32 gigs silver with device protection on 10/11 and status is still preordered. Est ship dat of 11/18-21

Put in another order today for black xl 128gigs with est shp dec 12-13. Only diff i see is that todays order shows in google payments. With my first order i didnt see any type of charge [IMG="todays order"]http://Screenshot_20161101-170208.png[/IMG]

[IMG="payments"]http://Screenshot_20161101-174456.jpg[/IMG]
[Google Pixel XL Guides, News, & Discussion] dyoung33:
Exactly the same here. I ordered a 128 GB Silver XL on 10/4, still preordered, expected 11/18-11/21. Never showed up in Google payments, or my checking account. Ordered a black 128 GB XL tonight, and it immediately hit my checking and Google accounts. I also ordered a Google Home on the 4th. and it never showed up on either account.
[Google Pixel XL Guides, News, & Discussion] dwkick:
So it never showed up? Not sure if I told you but the only thing they told me is that the shipper (fedex) returned it to the shipping dock and it was returned to google inventory. Wtf??? No reason as to why. Still stuck in preorder on my second one. Called today to try and get it escalated after seeing that some people who's orders were cancelled had theirs taken from stock set aside for instances like these. Talked with a nice rep who said he would escalate it to his supervisor and he would respond by email. That was twelve hours ago. Not holding my breath. When I get the chance, I'm going to call fedex and see what their story is. I'm sure this has been a little overwhelming for fedex too but my guess would be that yours and mine never made it into fedex's hands. But who knows? Certainly no one that I've talked to at google. Hope you get one soon!
[Google Pixel XL Guides, News, & Discussion] princebama:
Exact same for me. "Preordered" status since 10/4 with no charge to my Synchrony account. Canceled today and reorder and charge hit immediately
[Google Pixel XL Guides, News, & Discussion] aSquard:
The charge drops 3-4 days later
[Google Pixel XL Guides, News, & Discussion] dyoung33:
Right, the charge drops, until the order ships. But, for my day 1 order, I checked my account every day, and it never posted. I haven't cancelled it, because I really prefer the silver, and free VR headset.
[Google Pixel XL Guides, News, & Discussion] nlua:
Just curious for those that have received their pixels, did any of you order a Google home on the same order? I did and was thinking they may be holding out until both are ready to be fulfilled? That would add a bit of logic to all this madness. Stupid but logic nonetheless.
[Google Pixel XL Guides, News, & Discussion] danon.brown:
I did but 2 separate orders. The google home says pending. The phone (silver 128 xl) is stuck in pre order.
[Google Pixel XL Guides, News, & Discussion] dyoung33:
Update. The Google Home I ordered on 10/4, separately from the Pixel XL I had ordered minutes before, where neither showed up on my checking account, just went to processing, and has posted to my account. It's supposed to be delivered November 3-4. I probably wouldn't have paid for shipping, had I known Wal-Mart would have the G Home available on the 4th. as well.
[Google Pixel XL Guides, News, & Discussion] princebama:
Never appeared at all on first order
[Google Pixel XL Guides, News, & Discussion] Branson28:
At this point idek what I'm gonna do if I go to my Orders page and see anything besides "Preordered".
[Google Pixel XL Guides, News, & Discussion] Majin101:
When's your ship date? Unfortunately it's a waiting game. I've been looking around and checking if there's any other phone I'd want to get. So at least we can cancel anytime before it's processed. Gotta stay positive
[Google Pixel XL Guides, News, & Discussion] beelee_m:
Exact same. I got excited just seeing that charge on my google account.
[Google Pixel XL Guides, News, & Discussion] CayenneGTS:
I just placed an order for a silver XL 128 GB as the black one isn't in stock. Silver is ok and the delivery date I got is not bad - Estimated delivery date: 07-Nov-2016 – 14-Nov-2016
[Google Pixel XL Guides, News, & Discussion] coach26:
That's a great delivery date! Ordered same thing in black on 10/14 and my delivery date is 11/18-11/21
[Google Pixel XL Guides, News, & Discussion] rmarchy:
On the Google Store, or through Verizon?
[Google Pixel XL Guides, News, & Discussion] aknotts415:
Damn. Where did you order from? I ordered a xl very silver 128gb from verizon and it says ship by 12/9
[Google Pixel XL Guides, News, & Discussion] aSquard:
I would assume Canadian Google store? The US one seems to be out of Silver XLs
[Google Pixel XL Guides, News, & Discussion] CayenneGTS:
On the Canadian Google store.
[Google Pixel XL Guides, News, & Discussion] tommyntpham:
just received my pixel xl 128gb model from verizon. came with android security patch level 0ct 5 2016 and build number nde63n
[Google Pixel XL Guides, News, & Discussion] aknotts415:
when did you order?
[Google Pixel XL Guides, News, & Discussion] tommyntpham:
10/14
[Google Pixel XL Guides, News, & Discussion] Neomage84:
So I ordered my wife a silver pixel xl 128 from the Google store today, estimated ship date Nov 8. Tried to order me a black one from project Fi and they say i can only order 1 phone per day....wtf is that?

Cancelled my damn preorder from the 14th to get the earlier ship date and they screw me by not letting me order more than one....I've never had so many problems ordering anything, especially something that cost almost a grand.
[Google Pixel XL Guides, News, & Discussion] aknotts415:
was this Canada google store?
[Google Pixel XL Guides, News, & Discussion] Neomage84:
No, United States
[Google Pixel XL Guides, News, & Discussion] aknotts415:
damn and it said 11/8 expected ship?
[Google Pixel XL Guides, News, & Discussion] Neomage84:
Yes, but by tomorrow they will probably be out of stock again.
[Google Pixel XL Guides, News, & Discussion] aknotts415:
the xl 128gb is out of stock now. she must have just got it to change for a second. lol wow.
[Google Pixel XL Guides, News, & Discussion] Majin101:
Wow so luckyyyyyyyy!
[Google Pixel XL Guides, News, & Discussion] jasonblair:
I went to the Google Store page and got put on the "waitlist" 3 weeks ago... (Current Note 7 user looking to switch.) Have yet to hear anything. Is this different than the "pre-order" you guys are talking about? How in the heck do I get this phone?!?! I'm tired of being on the waitlist! I'm pretty sure AT&T will cease giving full Note 7 refunds on Nov 30, and I need something before then!
[Google Pixel XL Guides, News, & Discussion] Neomage84:
Hope this isn't the service I can expect from project Fi.
[Google Pixel XL Guides, News, & Discussion] aknotts415:
thats just a waitlist to get the email its available. I'm sure youve gotten the email its up before. I have. Then you have to go and order it.
[Google Pixel XL Guides, News, & Discussion] Neomage84:
I'm on the "waitlist" too and have never received anything saying the phone is available. You need to check the Google store or project Fi to see if they are available.
[Google Pixel XL Guides, News, & Discussion] aknotts415:
I wouldnt cancel a preorder until you actually do place your new order though.
[Google Pixel XL Guides, News, & Discussion] mrwicked:
Wait list didn't work for some. I never got any notifications about it being back in stock. Had to use F5 until I seen it available lol
[Google Pixel XL Guides, News, & Discussion] jasonblair:
I've never received an email.
[Google Pixel XL Guides, News, & Discussion] aknotts415:
go into your email account and search Google store and you probly got a email, it might be in ur spam or under promotions if you use gmail.
[Google Pixel XL Guides, News, & Discussion] jasonblair:
I just manually checked my G-Mail account. Apparently they sent me an email at 11:30PM eastern time last night to let me know it was available. Since we have a baby, I have my Note 7 set to "quiet hours" between 11PM and 6AM. Of course it's out of stock again. Thanks, Google! This is the worst ordering system EVER! (Looks like I'll have to decide between the S7 and V20, since my odds of scoring a Pixel before the end of the month are slim-to-none.)
[Google Pixel XL Guides, News, & Discussion] aSquard:
I use an iMacros script that auto refreshes the window for me, if the phone configuration I want becomes available, it adds it to my cart causing the script to fail - you have to catch it once this happens cause there's something like a 5 min window before your cart is emptied (from Google's end)

Reddit Link to instructions: https://www.reddit.com/r/GooglePixel/comments/56o0s4/pixel_all_variants_instant_addtocart_macro/
[Google Pixel XL Guides, News, & Discussion] Neomage84:
Had to cancel it to order another using financing. Wasn't moving anyway.
[Google Pixel XL Guides, News, & Discussion] aknotts415:
I wonder if the ordering is so bad for the pixel phones because its shipping from ingram micro which is where all the HTC phones ship from. And for the HTC 10 launch it was a big crap****.
[Google Pixel XL Guides, News, & Discussion] rapatelrocky:
Ingram micro handled the 6p as well last year with the same types of problems - and new orders many times shipped before those who ordered the first day.
[Google Pixel XL Guides, News, & Discussion] aknotts415:
I wonder if its Digital River? They were garbage with the HTC 10 launch too.
[Google Pixel XL Guides, News, & Discussion] CayenneGTS:
I got an email this morning that the Silver XL 128 GB version is available on the Canadian Google store. Needless to say I was ecstatic - I placed my order. 8 hours later - I just got notified that my phone has shipped! Wooo hoooo!!!!!!!
[Google Pixel XL Guides, News, & Discussion] dwkick:
No, it's definitely Ingram Micro. Unless they are using multiple vendors.
[Google Pixel XL Guides, News, & Discussion] dyoung33:
Like many others, I want to know, if there are Silver 128 GB XL's available to sell, via the US Google Store, and deliver in a week, why can't they fill the order I placed at 1:20 PST on 10/4/16, for the exact model? Why should those preorders have to wait until late November? I know I'm not the only one waiting. I just don't get it.
[Google Pixel XL Guides, News, & Discussion] aSquard:
Yup, I'm waiting still for either my 10/6 order or my (expedited shipping) 10/24 order. Some sort of update from Google would be nice, I refuse to call their reps as they know nothing.
[Google Pixel XL Guides, News, & Discussion] coach26:
Could not agree more! Of course my wife's 128 gb iPhone 7+ just shipped today. T-Mobile estimated her delivery from 11/1-11/30...I got my pixel XL rinosheild bumper in the mail last week, Google, I just need the phone now. Giddy up Google, let's get cracking baby!!!!!! I wish they would just get the dang status off of "preordered". Put it in processing, throw me a bone here! :cowboy:
[Google Pixel XL Guides, News, & Discussion] aknotts415:
Ingram micro is with digital River. When I I ordered the HTC it was really digital rivers online sales system and it shipped from Ingram micro.
[Google Pixel XL Guides, News, & Discussion] dwkick:
I didn't know that
[Google Pixel XL Guides, News, & Discussion] Branson28:
Nov. 23-25. Preordered on Oct. 4th and have watched as people who order days or weeks after me get there's before I do. Idk I'm very impatient when it comes to phones lol. Idk getting it a month after the release date just doesn't seem right to me if you ordered on the day it was announced. Especially since other people who ordered the same model/storage option after I did already received theirs
[Google Pixel XL Guides, News, & Discussion] clockcycle:
Whoa I am gonna have to use this macro thing to get me that Blue XL 128gb...
[Google Pixel XL Guides, News, & Discussion] Branson28:
This is exactly what I'm saying. Why would you fulfill new orders when you have people who ordered on announcement day and are still waiting??
[Google Pixel XL Guides, News, & Discussion] Majin101:
Yeah I feel you. Like I said before, by the time we get it, the phones no longer new :/
[Google Pixel XL Guides, News, & Discussion] princebama:
Not an option, only offer the blue in 32 unfortunately
[Google Pixel XL Guides, News, & Discussion] fiffan86:
Ordered 10-31 ETA 12-09-16

128 GB Black Pixel XL Verizon
[Google Pixel XL Guides, News, & Discussion] aknotts415:
Same here ordered 11/1 silver 128gb xl 12/9 expected
[Google Pixel XL Guides, News, & Discussion] danon.brown:
Ordered 10/4 128gb silver xl and it has finally moved to pending from pre order
[Google Pixel XL Guides, News, & Discussion] Olddog828:
Must have gotten a batch in, like you ordered exact same model and on same day and see it just changed to Pending as well (had checked yesterday and was still pre-order). Wish the ETA was moved up though, still Nov 23-25 :(
[Google Pixel XL Guides, News, & Discussion] aSquard:
My 10.6 order finally has done the same. Looks like I'll cancel my 10.24 order! ?
[Google Pixel XL Guides, News, & Discussion] jhlarowe:
WooooHoooo.

Ordered 10/4 from Google

Expected delivery 11/23 - 11/25

128G QB XL

Just changed from Preorder to Pending.
[Google Pixel XL Guides, News, & Discussion] TypoCorrecto:
"PENDING"

F*ck yeah!

10/4, 5:30 CST, US GS, Google Financing, XL, Quite Black, 128GB, 11/18-21.
[Google Pixel XL Guides, News, & Discussion] dvst8:
Google Store

Ordered on 10/4 @ 12:12PM PDT

128 Quite Black XL

Now Pending