yashsingh1/xdaforums huggingface dataset:
[Tilt, TyTN II, MDA Vario III General] trjons:
I've tried to do a hard reset but it doesn't do anything. I can enter bootloader screen though. Is the wiki correct about hard reset being the two soft keys and the soft reset button?

Please help! I'm stuck without a phone!
[Tilt, TyTN II, MDA Vario III General] Zoisite:
The wiki is correct about that, but if that won't fix it I suggest flashing a new firmware to your phone from the microSD card. You can follow the instructions from the wiki on how to do that, just one thing that it leaves out: you must format the microSD card to FAT32 file system, most come set to the FAT file system.

This has saved me when my device couldn't boot after a bad flash, in fact I now do all of my flashes using this method and they never fail. Good luck!
[Tilt, TyTN II, MDA Vario III General] trjons:
Is there a HardSPL file to run from the MicroSD card?
[Tilt, TyTN II, MDA Vario III General] Zoisite:
Download HardSPL, extract the files, find the .nbh file, then follow the wiki instructions of renaming it to KAISIMG.nbh. That will work fine.
[Tilt, TyTN II, MDA Vario III General] trjons:
There only seems to be one file...an exe....
[Tilt, TyTN II, MDA Vario III General] Zoisite:
You have to run the .exe file to extract its' contents. In the folder that it extracts to you can find the .nbh file.
[Tilt, TyTN II, MDA Vario III General] trjons:
Sorry to pester you but which file do I rename...

sspl-kais

or

kaiser-hardspl

?
[Tilt, TyTN II, MDA Vario III General] Zoisite:
Actually both are required, first do the sslp file, then the hardSPL file.
[Tilt, TyTN II, MDA Vario III General] trjons:
So I rename the SSPL file and enter bootloader...

then repeat for the other file?
[Tilt, TyTN II, MDA Vario III General] Zoisite:
That is correct.
[Tilt, TyTN II, MDA Vario III General] trjons:
Thanks for your help.

For some reason when I format the MicroSD to FAT32 and copy the file over (and rename it) it enters bootloader and quickly accesses the card only to say something to the affect of no file found and then return to the bootloader screen.
[Tilt, TyTN II, MDA Vario III General] Zoisite:
It will only detect it the file if 3 things happen: it must be fat32, the file must be named KAISIMG.nbh exactly, including the caps, or it will not be detected, and the file must be valid for your phone. If the sspl isn't working, try just the hardSPL.

If all else fails, put the official AT&T firmware back on the phone (it can be found in the FTP under the wiki), then flash hardSPL from your PC.
[Tilt, TyTN II, MDA Vario III General] wingman_214:
down load the att rom found here ftp://ftp.xda-developers.com/Uploads/Kaiser/Roms/ run the update.

download pof/olipros hard spl found here http://xdaforums.com/showthread.php?t=334679

no more worries, have fun flashing all the roms you want.
[Verizon Samsung Galaxy S7 Edge Questions & Answers] sangandongo:
Hi all,

I'm having an issue with my phone staying silent. I enabled My Places for Work and Home. Essentially, when the screen is off for a certain amount of time, I go from Vibrate only mode to sound mode. It doesn't seem to want to stay in Vibrate for more than 10 minutes. Moving around my office will cause it to change.

The same happens when I'm out and about and set the phone to silent. Instead of retaining the setting, it decides that it should turn notifications on. This is obviously annoying if I'm trying to keep the phone from intruding during a movie or a meeting.

I'm running 935U.
[Verizon Samsung Galaxy S7 Edge Questions & Answers] sangandongo:
Anyone?
[Moto G4 Questions & Answers] tgsboats:
Anyone using this phone on T-Mobile? If so, what is your experience with reception? Thank you.
[Moto G4 Questions & Answers] tgsboats:
The Motorola help line says - if you take the phone to t-mobile for activation, they will be able to enable the wi-fi calling functionality. Not sure I believe this since t-mobile store rep told me differently.
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
Hello,

I'm posting this elsewhere too to cover a greater user base in the hope this is a more widespread issue among us s6 MM users.

This happens with most wifi points and isn't down to signal strength and is random. My phone will freeze briefly which is frustrating enough and normally whilst checking twitter or something then I glance up to see no icon for wifi or data... then 4G appears.. then wifi reconnects. This has certainly come into play since MM.

When I upgraded to 6 I did OTA. Felt it wasn't as fast as it should be and reset. Still not convinced I used Samsung smart switch to wipe clean and flash clean.

Am I alone with this glitch? It happens most days.
[Galaxy S6 Q&A, Help & Troubleshooting] sofir786:
Never really had any problems with wifi tbh, I think your possible option is to do a fresh firmware flash through odin.
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
Have tried a network settings reset so let's see if that helps ?
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
Hmm it's not so frequent so far but has happened maybe 3 times since I posted this.
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
It's still happening sadly.. starting the process of moving data off the phone in preparation for a factory reset from settings.

Annoying thing is. This was a clean Samsung smart switch wipe, download and flash! If anything the fault should never error have occurred!

I'll try the reset and see.

Oh and it happens on other wifi AP's too, not just my home router.
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
Ok all things backed up and reset done last night. I did contrmplate reset on the phone itself but opted to use smart switch again.

Restored my data inc apps and seemingly stable so far... only time will tell...
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
Still happening but once maybe twice a day...getting annoying now.. can only hope Nougat fixes this damn issue.
[Galaxy S6 Q&A, Help & Troubleshooting] superangelif:
help meee
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
Same for you??
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
This is starting to get on my nerves....just happened and phone rebooted from it....

This is so annoying I'm tempted to use an iPhone 5c until Nougat is released....
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
Ok.. there might..just might be a break through.. since this I've had virgin tv anywhere crash without the app even being open. So it would prompt saying tv app has stopped working report crash or cancel. So I thought this would be a good idea to have an app clear out including this one. Booted into recovery menu and chose to wipe cache (to keep data!) And touch wood the phone has behaved itself since.....

4 months of pain and annoyance over potentially one app...
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
Nope...even after removing apps that obtain other ip addresses it still does it.. either it's the android os itself ok my phone that will resolve itself after nougat releases or its hardware. I don't recall this happening on lollipop, only marshmallow.
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
It's almost as if the phone disconnects like it's ready to sleep...
[Galaxy S6 Q&A, Help & Troubleshooting] jr866gooner:
Right... in case others spot this I have switched to the wifi setting that doesn't put the wifi into sleep mode.. I have now chosen the option to keep wifi on (consumes battery) and this seems to have worked so far...

Ive yet to have a crash/freeze since.. lets hope this is it finally!!

Iphone can stay in the cupboard for a while yet !
[Galaxy S6 Q&A, Help & Troubleshooting] Cock-Punisher:
I had a simular issue. I lost The WiFi connection from time to time. It just lost the connection and reconnected again. The problem was eventually caused by a very crowded WiFi situation.

I placed a WiFi repeater inside my roam and this fixxed the problem.

You should check the WiFi Signal strenght with an App.
[Galaxy S6 Q&A, Help & Troubleshooting] elprince_99:
i have the same issue on everysingle rom i tried except cyanogen and miui so it an issue on sam software (happens also on j7 2016 )
[Moto G4 Questions & Answers] Cclown98:
Hi guys, i just received my new prime exclusive moto g 4th, once i turned on my devices an update appears so i installed it (OTA), i remember there was something in the name like MPJ24.139-64, once it finished updating i wanted to remove the ads following this tutorial MOTO G 4th Gen How to Remove the Amazon Lock Screen Ads and Bloat Ware . i did it all exactly as it is on the post. now my device can't start and i am not able to install the stock firmware cause all the stock rom versions available are actually lower that the installed on my phone and i think i can't downgrade because of the locked bootloader and it seems to be unlockable .

also it says on the recovery mode the next legancy: WE HAVE DETECTED AN ATTEMPT TO FLASH UNAUTHORIZED SW ON YOUR DEVICE. CONTACT CUSTOMER SERVICE FOR ASSISTANCE.

[IMG="Recovery"]https://k60.kn3.net/BB70A7616.jpg[/IMG]
[Moto G4 Questions & Answers] Cclown98:
Already tried

thanks for your help, i have already tried with that one, i flashes completely then when i reboot the devices it starts into recovery mode and says WE HAVE DETECTED AN ATTEMPT TO FLASH UNAUTHORIZED SW ON YOUR DEVICE. CONTACT CUSTOMER SERVICE FOR ASSISTANCE.
[Moto G4 Questions & Answers] mobile-junky:
I think flashing S/W posted on Motorola site should bring your phone back to life.

See the thread - http://xdaforums.com/showpost.php?p=68502532&postcount=381 for the link to the same.
[Moto G4 Questions & Answers] Cclown98:
The moto G 4th X1625 image is not available.
[Moto G4 Questions & Answers] mobile-junky:
I would still give it a try as there is nothing to loose.

Or contact Motorola customer care to see what they say.
[Moto G4 Questions & Answers] Cclown98:
hello, i've already tried those files :( and im still getting the same problem
[Moto G4 Questions & Answers] mobile-junky:
Did you try the files posted by Motorola at their site or the ones posted on android file host ..

If not by Motorola then I would try the same again.
[Moto G4 Questions & Answers] Cclown98:
there are no files for the xt1625 on the motorola website
[Moto G4 Questions & Answers] granny smith:
Please read the thread in http://xdaforums.com/moto-g4/how-to/update-9-1-16-t3453726

It looks like somehow the firmware for the Indian XT1624 was put on your device. As far as I know, no one has been able to install XT1625 firmware on their device after installing the firmware for the XT1624.

---------- Post added at 10:02 AM ---------- Previous post was at 09:46 AM ----------

After a little research, it does appear that an OTA was released for the AMZ XT1625. Sorry, I can't think of anything else that hasn't already been suggested.
[Moto G4 Questions & Answers] mobile-junky:
It seems Moto has changed their site and updated the s/w it now shows XT1625.
[Moto G4 Questions & Answers] Spydyr:
I am currently downloading from motorola right now. I am also making a backup like normal. I will let you know if it works for the XT1625 as mine is retail US.
[Moto G4 Questions & Answers] Spydyr:
OK I downloaded and flashed it. While it came to the July 1 security update build still said -49. There was no Amazon ad crap and I got a system UI fc and retail something fc. Beyond that it was working just fine after about 5 mins.
[Moto G4 Questions & Answers] Cclown98:
the problem is that on mine phone the bootloader is unlockable
[Moto G4 Questions & Answers] Cclown98:
yes i have :(
[Moto G4 Questions & Answers] Cclown98:
yes i have tried and it says that my device is no eligible for bootloader unlocking
[Moto G4 Questions & Answers] Spydyr:
I never tried to relock the bootloader. I still have a few more things to test before I will truly be happy lol.
[Moto G4 Questions & Answers] Spydyr:
I restored my backup. I didn't try to downgrade. I will try that tomorrow.
[Moto G4 Questions & Answers] Spydyr:
I reflashed the moto firmware from moto website. Tried to downgrade and got an error myself. However I did have the factory -48 firmware. I don't remember where I got it from so sorry I cannot link it. I was able to flash twrp and wiped all data then flashed -48. I instantly received software update after I finished the normal setup. It updated to build number MPJ24.139-64. As soon as everything finishes reinstalling on my XT1625 I will post a screenshot.
[Moto G4 Questions & Answers] Spydyr:
Okay I found it again. Hope this will help out. Also this is only for Retail US. I do not think that it will work for AMZ

Firmware That I flashed. http://www.filefactory.com/file/3t2...PJ24.139-48_cid50_subsidy-DEFAULT_CFC.xml.zip
[Moto G4 Questions & Answers] kylegrant:
im in the same situation with a soft bricked, bootloder locked, amazon g4. and i would like to try to update with a zip file of the update if there is one to be found somewhere.
[Moto G4 Questions & Answers] Spydyr:
Did you wipe your user data too? That is what I did. I started completely.
[Moto G4 Questions & Answers] Spydyr:
Reboot to your bootloader and see if software status is official.

I am not sure but once mine said official again that was when it to -64.
[Moto G4 Questions & Answers] Danny1976:
I have an Unlocked Bootloader Amazon version. I have tried to get the latest update MPJ24.139-64_65, but I keep getting "We have detected an attempt to Flash Unauthorized SW on your Device". Do I need to lock the bootloader in order to upgrade or install another official firmware? I originally installed the Rootjunkies 48 firmware to remove the Amazon stuff. The I used RSD Lite to update to 49 with rootjunkie firmware. Now I cant install the new update. The firmware from Rootjunkies website is the Retail version, so I tried the retail update for the 64 update, but no luck.
[Moto G4 Questions & Answers] mobile-junky:
I think you should attempt to flash the Amazon S/W on the device.
[Moto G4 Questions & Answers] Danny1976:
I did the Amazon version and it keeps booting to the recovery.
[Moto G4 Questions & Answers] GaBuzz:
Is your bootloader unlocked?

Do you have a nandroid backup of the older firmware?

If you have both of those you can get the new firmware to boot, wipe everything, install updated firmware, after install flash twrp recovery, in twrp go to restore and only restore the BOOT sector, restart system and it should boot
[Moto G4 Questions & Answers] Danny1976:
I did a nandroid restore and it working, but I am still trying to figure out how to update to the 64.
[Moto G4 Questions & Answers] GaBuzz:
I just told you how I did it, update to .64 firmware and when it doesn't boot just restore the boot sector from a nandroid backup and it will boot
[Moto G4 Questions & Answers] Danny1976:
Which 64 did you use? The Amazon Version or the Retail?
[Moto G4 Questions & Answers] GaBuzz:
Both seem the same to me, the amazon version didn't have anything amazon in it at all..
[Moto G4 Questions & Answers] Danny1976:
I am very thankful for your help. I was able to update to the 64 without loosing any of my data. I was able to use RSD Lite to install the update with service.xml and then Root & install TWRP with Rootjunkie script. With TWRP install, I used my nandroid backup to install just the boot file to get pass the boot to recovery loop. There is a difference between the Amazon 64 update and the Retail update. The way the Amazon update is compiled is different and in order to update with RSD Lite it needs the service.xml file.

Steps for anyone on a unlocked bootloader:

1. Make a nandroid backup with TWRP of the 48 or 49 firmware.

2. Backup your nandroid to you PC (http://www.howtogeek.com/240655/how-to-copy-twrp-android-backups-to-your-pc-for-safe-keeping/), but keep a copy on your SD card.

3. Download the MPJ24.139-64 Retail from XT1625-XT1644_ATHENE_RETUS_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip (From https://mirrors.lolinet.com/firmware...fficial/RETUS/)

4. Extract the Firmware zip file and reboot your device into Bootloader mode.

5. Run RSD Lite Download Link: (http://xdaforums.com/showthread.php?t=2637338) and look for the service XML in the Firmware folder and install.

6.The G4 will boot into recovery and will not completely boot. Reboot back to bootloader mode and run Rootjunkie root script (http://rootjunkysdl.com/files/?dir=Moto G 4th Gen XT1625/Root Script). This will install TWRP and SuperSu. Once in TWRP go to Restore and look for the backup nandroid and uncheck everything except the boot file.

7. Once the boot install is complete, you will be able to completely boot, still have your data and be on the latest July security update.

Thank youGaBuzz for helping me install this update. If you think I need to add anything to the steps I listed, please let me know. I am just trying to help anyone having the same issue or wanting to update their unlocked bootloader Amazon phone.
[Moto G4 Questions & Answers] Danny1976:
Why is the boot file causing this issue?
[Moto G4 Questions & Answers] GaBuzz:
My pleasure, should work for the amazon models as long as the boot loader is unlocked.

---------- Post added at 02:07 PM ---------- Previous post was at 02:05 PM ----------

Not sure, but my guess is they are blocking the unlocked amazon phones to keep them from updating the firmware and they must be doing so within the kernel.
[Moto G4 Questions & Answers] Danny1976:
I have a WiFi issue. WiFi is not working anymore. What could it be? It was at first, but I installed Xposed and I believe thats when it stops working. But I uninstalled Xposed and still have no WiFi.
[Moto G4 Questions & Answers] GaBuzz:
I'm not sure about the WiFi, I only used the stock firmware for an hour or so, I only flashed the .64 firmware to get the updated modems so I could get the cm based ROMs working on my phone, you could try flashing the OctOs ROM on the g4 plus forum, that's what I'm using and it works great, incoming calls now work and its very smooth.
[Moto G4 Questions & Answers] Rempala:
I had the same problem as the original poster, Locked bootloader and stuck in recovery with the unauthorized sw message, ended up calling Moto and they gave me a RMA # to send it back to them to fix. So lets see if they fix it and sends it back.
[Moto G4 Questions & Answers] Tel864:
That's what I did and apparently they fixed it because they never contacted me about charges. I'll have it back today and I just sent it back this past weekend.

Edit, I received my phone today and it was a plus that they reflashed it with the non-Amazon rom, so I guess my screw up was a huge plus in the end.
[Moto G4 Questions & Answers] GWCAMO:
What do I do if I do not have a nandroid backup of the original boot file? How can I fix the softbrick then?
[Moto G4 Questions & Answers] caifan:
I was in the same predicament. I used the boot.img from:

http://xdaforums.com/showthread.php?p=69115531
[Moto G4 Questions & Answers] frankml01:
hello Cclown98,

I encounter the same problem of Motorola.

You have already been able to fix it?

regards
[Moto G4 Questions & Answers] Danny1976:
Like caifan said, flash this boot file

https://mega.nz/#!QtsDSbYb!rEQ32qUaUK3OB2IknJQ4-jMRAngsJvuGJA9EW45RIXw
[Moto G4 Questions & Answers] Rempala:
The really is no way to fix it if your bootloader is locked. A few of us has sent our phones to moto to get reflashed.
[Moto G4 Questions & Answers] frankml01:
thanks for the reply,

but I can not send the phone to motorola because I'm not in the US
[Moto G4 Questions & Answers] Tel864:
They could do it remotely since I had a soak test Moto flashed that way a couple of years ago. It would be worth a call to them and see what they say.
[Moto G4 Questions & Answers] frankml01:
Hi Tel864,

I called Motorola but they told me they go where I bought the phone, I explained that I could not because I had bought online and I said they could not help me

regards
[Moto G4 Questions & Answers] Tel864:
WOW, That's terrible support. I'm not sure what to suggest.
[Moto G4 Questions & Answers] frankml01:
I can do with my phone ?,

is new, the use 3 hours
[Moto G4 Questions & Answers] DukeSilver79:
It doesn't seem like this link is working, but I'm having the same problem. I'm fairly new at this. Could someone else get me this file or help me somehow? Thanks.
[Moto G4 Questions & Answers] Cclown98:
No, i have not been Able to it :(
[Moto G4 Questions & Answers] mobile-junky:
Can you let me know what s/w version did you have when u sent the phone and what s/w did Moto Service Center flash.
[Moto G4 Questions & Answers] Tel864:
The last successful flash i flashed on it was J24.139-49 and Moto flashed J24.139-64
[Moto G4 Questions & Answers] Rempala:
Got my phone back from moto, stock image 64 was on it, and bootloader can be unlocked. It was the amazon ver with ads.

Here is the unique code to unlock the bootloader of your Motorola phone.

Unlock Code: KP3764JTBXJALUM6PRKQ

Please follow the instructions here to unlock your bootloader.

Good Luck!
[Moto G4 Questions & Answers] jcastaneda:
I tried the unique code to unlock the bootloader using fastboot oem unlock but i get (bootloader) code validation failure with status 7. I have a xt1625 amazon ver that is soft brick. Can someone help
[Moto G4 Questions & Answers] Tel864:
You didn't use the unlock code that Rempala posted did you? If so, that's why it's unique, you need your own code and can't use the one he posted.
[Moto G4 Questions & Answers] jcastaneda:
Yeah I did, I thought it was a generic code. Am still stuck no being able to use or flash a stock firmware since its keeps going to android recovery 6.0.1/MPJ24.139-64/65 and the boot loader is still locked. Anybody got to restore there bricked phone?
[Moto G4 Questions & Answers] Tel864:
Do you have that unauthorized software message on the bottom of the screen? If so, then I don't know of anything to try.
[Moto G4 Questions & Answers] jcastaneda:
it does have the unauthorized software message at the bottom when it get stuck at the android rrecovery mode.
[Moto G4 Questions & Answers] Tel864:
I don't know of anything else to try. A few of us had to get Motorola to reflash our phones to fix that problem.

Sent using XDA-Developers Mobile App
[Moto G4 Questions & Answers] Danny1976:
Are you using ElementalX Kernel on the OctoOS rom?
[Moto G4 Questions & Answers] AnderGuzmanD:
Soft-Bricked Prime Exclusive XT1625

WE HAVE DETECTED AN ATTEMPT TO FLASH UNAUTHORIZED SW ON YOUR DEVICE.

Help! Please
[Moto G4 Questions & Answers] AnderGuzmanD:
Soft-Bricked moto g4 Prime Exclusive XT1625

WE HAVE DETECTED AN ATTEMPT TO FLASH UNAUTHORIZED SW ON YOUR DEVICE.

Help! Please

He was installing the ROM ATHENE_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
[Moto G4 Questions & Answers] frankml01:
Pedí la garantía de Amazon y me dieron el rembolso del dinero y voy a comprar la versión sin anuncios para evitar este problema
[Moto G4 Questions & Answers] AnderGuzmanD:
as you did to ask the friend warranty please tell me. You sent or supporting what was the cause.
[Moto G4 Questions & Answers] frankml01:
Llame a servicio al cliente de Amazon. Le dije que mi teléfono dejo de funcionar con la actualización. Y me indicaron que envié mi teléfono y me daban otro por garantía.

Pero les dije que ya no quería ese mismo teléfono que me devuelvan el dinero que iba a Comprar otro modelo de teléfono
[Moto G4 Questions & Answers] Tel864:
There is no fix for that problem that I've seen. If it is a stock phone with a locked bootloader the only fix that several of us found was sending our phones back to Motorola for a reflash of the rom. There was o cost to send it or fix it, but it did have to be sent back.
[Moto G4 Questions & Answers] AnderGuzmanD:
Bricked moto g4 amazon prime XT1625

Good evening friend like this? I have a serious problem with my phone when trying to flash a rom on a free phone amazon prime. The rom you put the phone in these condiones is: ATHENE_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip

I have tried putting on the rom that had previously it would: ATHENE_AMZ_MPJ24.139-64_65_cid50_amz.tgz

But the error persists no longer find to do to bring it to life again.

Please help me. :crying::crying::crying::crying::crying::crying::crying: