yashsingh1/xdaforums huggingface dataset:
[Google Pixel XL Guides, News, & Discussion] asaqwert:
I forget if you had pre-ordered as a personal customer, or if you had got your rep to order it in for you and you are a small business customer?

If you're a small business customer, don't count on yours being in that shipment of 100 units. I am in the same boat - I had called the day that we knew when the Pixel would be launched, to ask that they put my name on one, then I called back again on the day the Note 7 final recall was announced (can't remember if both these calls were on the same day, I don't think so?) and asked them to either pre-order me one or put my name on one. They told me there would be one waiting for me at my rep's store (of course, they were full of shlt, but that's no surprise - the idiots that work at the call center have enough trouble speaking english, so expecting them to be honest and clear about what they are saying is asking a lot....).

I also had asked my rep to specifically order in the Pixel XL 128 GB in black or silver (black preferred), twice, then again once the Note 7 final recall was confirmed, then again after it became clear that Telus was handling this recall very poorly. She has fought tooth and nail to get me the 128 GB black or silver XL, and even after all of that, I don't honestly expect to be one of the 100 people. It's just too few people who will get one out of a lot of people who no doubt want one; I am viewing it similarly to the lottery - yes, I hope I win, but no, I don't expect to win.

I ended up taking a 32 GB XL for now, and I'll return it if the 128 GB XL comes in within the 30 days that I have to return it (since I will self-identify as disabled). If it doesn't come in within 30 days, I'll either suck it up and just use the 32 GB XL for now until the Note 8 comes out (debatable if I'll end up getting the Note 8, it will depend on what Samsung does for it, what they offer their Note 7 customers, and if it ends up being able to be rooted etc).

What a shambles Telus, Samsung, Google, etc, all are. It's sad.

---------- Post added at 10:54 AM ---------- Previous post was at 10:52 AM ----------

32 GB phones are supposed to be much more readily available. The 32 GB Pixel XL is available at numerous stores across the country, and any store should be able to order one in for you (at least in Black, I didn't ask about Silver, but previously I was told that Silver is also available).

The 32 GB Pixel is supposed to be easily available. The 128 GB Pixel is supposed to be coming in within a few weeks, and at that point will be attainable, though maybe not by simply walking in and walking out; you may have to get it ordered by the store you want to pick up from, and they will bring it in from either another store or one of the Telus inventory locations.
[Google Pixel XL Guides, News, & Discussion] Reechings:
I originally ordered through regular Telus mobility online on Oct. 22 which said 4-6 weeks (same as it says now). I then cancelled that order and ordered through the Wireless Ambassador website (for Telus employees) on Oct. 31 when it surprisingly showed up there. At that time it did not say any delay but when I go there now it shows 3-4 weeks for delivery for the XL 128GB.
[Google Pixel XL Guides, News, & Discussion] mdroid01:
LTE signal drop issue seems to be fixed after the latest update. No more signal drop so far in downtown. Keep my fingers crossed.
[Google Pixel XL Guides, News, & Discussion] Reechings:
Ambassador isn't only for retired, it's for current employees too.
[Google Pixel XL Guides, News, & Discussion] asaqwert:
Oh really?? Cool, well that's not bad then. I would have expected current employees to get a little bit better of a deal than that though!

I'm kind of surprised they didn't set something aside for you before, or offer internal deals to current employees. Crazy man... Hopefully you get lucky and pull one of those off, but from what I've been told by a few people, might as well go buy a few scratch tickets at the same time lol
[Google Pixel XL Guides, News, & Discussion] Reechings:
We get a better deal than the 40% off for cell phones (we get that on home services) if that's what you're thinking about.
[Google Pixel XL Guides, News, & Discussion] mrnovanova:
We also only pay 15$ for Canada wide calling unlimited text and 3gb of data. Not too shabby if you ask me. [emoji6]
[Google Pixel XL Guides, News, & Discussion] asaqwert:
And you guys are getting a second line with a pixel xl 128gb and then sending me the SIM card and phone when exactly?

I'm not picky on colour..... Surprise me :)
[Google Pixel XL Guides, News, & Discussion] Reechings:
Limited to one number per employee unfortunately haha
[Google Pixel XL Guides, News, & Discussion] asaqwert:
Damn, that sucks. I guess you can always get a normal consumer plan....
[Google Pixel XL Guides, News, & Discussion] Reechings:
Why would I do that?

---------- Post added at 05:01 PM ---------- Previous post was at 04:38 PM ----------

Phone just shipped!!! Due to arrive tomorrow! :laugh:
[Google Pixel XL Guides, News, & Discussion] asaqwert:
1. You may do that because I'm just so damn helpful, and you wanted to give me a present because of that? I dunno, I'm clearly grasping at straws here. Lol.

2. No. F'ing. Way.

That's awesome, I can't believe it got shipped for you. Now I'm even more pissed, since Telus repeatedly refused to order me one through any means at all other than my rep trying to bring it in as part of a standard stock order. My rep escalated it, but Telus has been awful about it.

I bet dollars to donuts that the website and the wireless ambassador orders get filled through a different inventory system than the stores use? If so, I bet a lot of online-based orders are going to be delivered soon, and those that ordered through a store or a rep are going to get screwed.

Any chance you know a way I can argue or convince Telus to extend the exchange period on this phone, so I can exchange for the 128 when it's in? I would think they would have the ability to say "we screwed the pooch so hard on this one that the pooch won't ever walk again, and thus customer got screwed about as bad, so we'll extend the timeframe for exchange until the phone is available"..........

Maybe possible? Any idea who I should talk to that would be most likely to help?
[Google Pixel XL Guides, News, & Discussion] iamhacked:
Well damn my 32GB XL from Telus is still stuck in processing
[Google Pixel XL Guides, News, & Discussion] Reechings:
1) Haha sorry man, if I could get a deal on a second line it would be going to the wifey

2) Unfortunately I don't have a secret contact for you. They were all useless for me and had no idea. I think you may be right about a separate inventory for Ambassador but I bet if that's the case it is probably not a huge amount. The mobility website does say limited stock with 4-6 weeks delivery timeframe so there's a good chance they will hardball you on any attempts to extend return period. I hope I'm wrong for your sake though.
[Google Pixel XL Guides, News, & Discussion] asaqwert:
Damn... I was really hoping there was someone other than l&r. They have been douche nozzles.

Tbh, it's been really disappointing coming to Telus where they have "the best customer service rating", and to end up getting treated like I've been treated. They've outright lied to me about the note 7 and the pixel, lied about what my contact said on it, threatened to claw back my port in credit if I went to a month to month after returning my Note 7 until they got the pixel in and I could pick it up, etc etc etc.

They can't even legally claw the port in credit back once it's been credited on the bill, because the wireless code doesn't allow any charges on cancellation other than the device balance remaining. They still claim they will claw it back and charge me the full port in credit value if I cancel or change my plan on the next two years.

I'm furious with them
[Google Pixel XL Guides, News, & Discussion] adinkwok:
Sad especially when their subsidiary company (Koodo) has some of the best customer service ratings.
[Google Pixel XL Guides, News, & Discussion] asaqwert:
Apparently Telus has the best customer service rating in Canada among the different carriers.

Someone said that the Telus, Koodo, and legacy Public Mobile customer support people are all the same people in the same office, and they just make sure they say the right carrier name when they answer the phone each time.

To be honest, it doesn't surprise me at all that their service is horrible. There's no motivation to make it good, or be honest. They know the crtc is generally not going to russle any feathers too much, and they know that if a customer disagrees with Telus on the contract terms (especially cancellation terms), they only have two options:

1. Cancel and hope that they are right, and hope that the ccts will agree and decide in their favor (or hope that Telus will cave in when the issue gets reported in a complaint to the ccts)

2. Not risk canceling because they aren't sure if they are right or if the ccts would side with them. In this case the customer just has to suck it up and take whatever sh*t Telus (or the others) dishes out. Telus knows this, and exploits the hell out of it.

It's disgusting. But the crtc and the Canadian government don't care about customers. They care about their own agenda.
[Google Pixel XL Guides, News, & Discussion] iamhacked:
This is why you should not deal with carriers as much as possible... They will always find some way to screw you over lol
[Google Pixel XL Guides, News, & Discussion] asaqwert:
That's so very true.

Up until the last or second last time i subsidized a phone, I went with carriers simply because it was easier, and sometimes the only way I knew of to get the phone I wanted, but also because I didn't have the money for a phone at full cost.

I do think before the wireless code change in 2013, it was actually cheaper overall to just get a subsidized phone. Iirc, the discount for a byod plan wasn't significant. But now it can add up, easily, to a few hundred dollars over a year.

I think the pixel will quite likely be the last phone I get through a carrier on a subsidized plan. I'm so fed up with the carriers. I'm considering canceling my contract with Telus anyways, paying out the pixel, and then taking my business elsewhere. If they try to charge me a penny more than the balance owing on the pixel, I'll drag them to the ccts and write letters to every newspaper in Canada, explaining the whole situation, how and when Telus told me clear, obvious, intentional lies, and maybe a little about my personal situation (single widowed father on a single income etc).

If every pissed off customer started actually taking action and making the mess very clear public knowledge, I think it would have an impact. One of the companies would realize there is a huge customer base they can steal if they fix things first. Others would follow. Those who didn't would be dead in the water.

Imo anyways lol
[Google Pixel XL Guides, News, & Discussion] adinkwok:
Yes, hence why I called it a "subsidiary company" ;)

I'm not complaining with the new $40 a month 4gb, unlimited local calls, 1000 international calls, international texting etc. on the new Fido deal that I lined up 2 hours for last weekend. [jk]Bigger steal than the Republican win?[/jk]
[Google Pixel XL Guides, News, & Discussion] iamhacked:
Yeah there's no point going with the big 3 carriers (at least their main brand) unless:

1. You have a great grandfathered plan or a corporate plan. Even then, the recent plan offerings by Public Mobile, Virgin, Fido, and now Koodo (through retentions) make this point moot. It's like $40 for 4GB or $48 for 5GB

2. Can't afford the phone outright. But then you're easily paying hundreds of dollars more through the expensive plans, so is that really worth it for a supposedly interest-free loan of the phone? One shouldn't be buying things they can't afford outright, lol..

The sensible thing is to just BYOD. Then go with one of the flanker brands' cheaper plans (to take advantage of their great coverage and network), because Wind/Freedom Mobile isn't worth it lol
[Google Pixel XL Guides, News, & Discussion] iamhacked:
My 32GB XL that I ordered from Telus is out for delivery today. I'm in Edmonton and they shipped out from Calgary. It ships with Canada Post Priority.

It has tricky wording, saying it processes and ships in 3 to 5 days, but that actually means it delivers in 3 to 5 days. Even their customer service reps couldn't figure that out. I had to confirm some info with a web store representative who called in yesterday, however.

So if anyone needs a 32GB XL right now, just buy outright from the Telus website.
[Google Pixel XL Guides, News, & Discussion] Reechings:
Mine is supposed to arrive today. Just crossing my fingers that my wife is home when it arrives.
[Google Pixel XL Guides, News, & Discussion] mrnovanova:
Did you try taking it to twitter or Facebook. Social Media teams are a smidgen above your regular L&R. No harm in trying that route.
[Google Pixel XL Guides, News, & Discussion] asaqwert:
Seriously?? I would have thought they'd be nobody.

Private message, or take it to them publicly?
[Google Pixel XL Guides, News, & Discussion] sacthegreat:
Did anyone get the update with double tap to wake? I got my device from Rogers, but no such update yet!
[Google Pixel XL Guides, News, & Discussion] y2whisper:
I manually loaded it
[Google Pixel XL Guides, News, & Discussion] hoagieh:
I'm with Bell and got it the day it was released.
[Google Pixel XL Guides, News, & Discussion] sacthegreat:
Good for you! Which build number are you currently on ??? I'm on NDE63V with the Nov 5 security patch..
[Google Pixel XL Guides, News, & Discussion] hoagieh:
I'm on NPF26J with Nov 5th security patch.
[Google Pixel XL Guides, News, & Discussion] mrnovanova:
Just publicly vent [MENTION=1161312]telus[/MENTION] they should pm you back.
[Google Pixel XL Guides, News, & Discussion] Reechings:
So anyone else get a Telus Pixel and try unlocking the bootloader without using depixel8?
[Google Pixel XL Guides, News, & Discussion] mrnovanova:
Isn't that for Verizon pixels?
[Google Pixel XL Guides, News, & Discussion] Reechings:
A while back someone reported that the Telus version had a locked bootloader like Verizon. When I received mine the OEM unlocking toggle was greyed out so I assumed that it was locked. I then used depixel8 and unlocked successfully. I'm now curious if I could have done the unlock without depixel8. I just bought an insurance plan and if I have a water damage or major incident (cross my fingers that never happens) they automatically send me a replacement device which would most likely have a patch for depixel8.
[Google Pixel XL Guides, News, & Discussion] Kipp34:
Did any of you who ordered through Telus receive your 128 gb XL? I placed an order on October 19th and am still waiting.
[Google Pixel XL Guides, News, & Discussion] Reechings:
Crap that really sucks. I got mine from Telus but I ordered through the employee ambassador plan. Ordered it on Oct. 31st and received it on Nov. 25th. The ambassador website does say 3-4 weeks instead of the 4-6 weeks that the regular Telus mobility site says. You must be going nuts at this point, my wait was much shorter and I was starting to lose it. When you do receive it, if you are planning to unlock the bootloader can you let me know if you can do it without using depixel8? Thanks and good luck!
[Google Pixel XL Guides, News, & Discussion] DespairFactor:
I had 3 devices with problems, awaiting a new batch to come in stock and try again.
[Google Pixel XL Guides, News, & Discussion] iamhacked:
What problems?
[Google Pixel XL Guides, News, & Discussion] DespairFactor:
Problems with the panel flickering near the top quadrant. It was what looked like "static" on a TV display or a bar of ambient display reactions to lighting changes. It only happened to a small portion of the display. Also, it only happened when at high percentages when there was a current going through the phone via USB, car charger or wall outlet.
[Google Pixel XL Guides, News, & Discussion] zandander:
I concur. Does it to me but on a primarily black background. The too half starts flickering a little
[Google Pixel XL Guides, News, & Discussion] Kipp34:
On the topic of defects and replacements, I have been waiting for my Pixel since October 19th. During this time I have seen many threads relating to issues with the device, such as lens flare, connectivity issues (LTE/Bluetooth), autofocus issues (although those may be case related), and even paint chipping.

I was listening to a podcast by mobilesyrup, where they talk about all these issues (in addition they also mention some overheating) and how they could be a result of the rushed time schedule to get the phone to market. Podcast located here: http://mobilesyrup.com/2016/12/02/syrupcast-podcast-98-whats-going-on-with-googles-pixel/

What are your thoughts on this? Honestly I did feel like this phone felt a bit rushed, and I definitely think that if you pay this much for a phone that it shouldn't have so many issues.
[Google Pixel XL Guides, News, & Discussion] funkydude101:
Still waiting with Telus also. My corporate reseller doesn't know anything, and seem irritated when I ask (granted I wait at least 2 weeks before asking for another update).
[Google Pixel XL Guides, News, & Discussion] asaqwert:
Telus has repeatedly told me through a few channels that they won't be getting any significant number of 128gb xl's in stock before the new year, and it quite possibly may even not be until February or start of March. Seems Google screwed the pooch here, and Telus has too for not handling it well. Or at all.
[Google Pixel XL Guides, News, & Discussion] djHandy:
Ordered through corporate plan on November 3. Also waiting. :(
[Google Pixel XL Guides, News, & Discussion] BMelz:
ordered mine on Monday. Says 4-6 weeks (through Telus). I'm also still on the waiting list with Google. If Google re-stocks any time soon, I'll cancel with Telus and buy direct.

Anybody have any additional info/news on Canadian Pixel 128GB stock?
[Google Pixel XL Guides, News, & Discussion] DespairFactor:
They have stock for RMAs only. I think they need to make more so they can backfill all the carriers here and then store will have stock
[Google Pixel XL Guides, News, & Discussion] BMelz:
does anybody know if the Telus model differs from the Google store model at all? Any telus branding at all? Bootloader version, boot screen, radio version , etc? any differences?
[Google Pixel XL Guides, News, & Discussion] iamhacked:
Personally, no. However I've heard differing reports about whether the bootloader is locked or not.
[Google Pixel XL Guides, News, & Discussion] DespairFactor:
I highly doubt it is any different, this would be a huge surprise if it is
[Google Pixel XL Guides, News, & Discussion] funkydude101:
Same boat only I ordered mine 4 weeks ago and still nothing. And I've been on the Google wait list for 5 weeks now... So don't get your hopes up it will be in 2016 lol.
[Google Pixel XL Guides, News, & Discussion] rickysidhu_:
Hey everyone!

I have a few questions regarding getting a Pixel XL from Fido vs. Google

So I've been on the waitlist for Google for weeks now, and the Fido in Best Buy has a deal going on that gives you a free DayDream VR Headset and $50 store credit.

This has me intrigued, since I'm getting $150 worth of stuff and I no longer have to wait on Google to restock!

However...

The main reason I'm getting a Pixel XL, and an Android phone in general is to unlock the bootloader, root and flash ROMS, kernels, etc.

1. So, I've been reading some mixed answers, but is the Fido version the same as Google (in terms of bootloader being unlockable)?

2. If the answer to question 1 is yes, is it similar to Verizon, where Google could potentially come out with a patch that would prevent the bootloader from being unlocked? (the traditional way at least).

3. Do updates come from Fido, or straight from Google?

4. Any bloatware that Fido may have preinstalled?

5. Any other differences between the Fido version and Google Store version?

If there are any differences, then I'm definitely going to wait for Google to restock, because as mentioned earlier, the main reason for purchasing this phone is to be able to unlock the bootloader, root, and flash away! I don't want to rely or depend on alternate methods of unlocking the bootloader.

Thanks to anyone who can answer these questions in advance! :)
[Google Pixel XL Guides, News, & Discussion] DespairFactor:
1. So, I've been reading some mixed answers, but is the Fido version the same as Google (in terms of bootloader being unlockable)?

Yes

2. If the answer to question 1 is yes, is it similar to Verizon, where Google could potentially come out with a patch that would prevent the bootloader from being unlocked? (the traditional way at least).

Not likely

3. Do updates come from Fido, or straight from Google?

Google

4. Any bloatware that Fido may have preinstalled?

No

5. Any other differences between the Fido version and Google Store version?

None at all other than your RMA process
[Google Pixel XL Guides, News, & Discussion] rickysidhu_:
Awesome, thank you for your reply, and just in time! I will be heading to Best Buy very soon :D No more waiting for Google to restock haha
[Google Pixel XL Guides, News, & Discussion] iamhacked:
So I've put in a Verizon SIM in my Telus Pixel XL just out of curiosity. I confirmed that it is indeed carrier unlocked.
[Google Pixel XL Guides, News, & Discussion] Reechings:
Were you able to confirm if the Telus Pixel XL is bootloader unlocked without needing depixel8?
[Google Pixel XL Guides, News, & Discussion] BMelz:
Best buy stock the 128gb pixel where you're at?
[Google Pixel XL Guides, News, & Discussion] DespairFactor:
This is has been stated so many times. Canadian carriers do not lock down the bootloader on these devices
[Google Pixel XL Guides, News, & Discussion] Reechings:
I hear you and its my own fault for not checking closer when I got mine before using depixel8. I guess I would just like to hear explicitly from someone on here that they received their Pixel XL from Telus and unlocked the bootloader without using the exploit.
[Google Pixel XL Guides, News, & Discussion] iamhacked:
Well I already posted it before
[Google Pixel XL Guides, News, & Discussion] mousetamer:
I'm on Rogers and I have 7.1.1. I've been having issues connecting to mobile data. It doesn't happen every day, but it has happened often since I installed 7.1.1. I didn't have these issues prior to the update. Is anyone else experiencing these issues with Rogers since the update?
[Google Pixel XL Guides, News, & Discussion] funkydude101:
Traveling soon...couldn't wait so I picked up an xl 128 but in white locally at a store in Mississauga.

White is a girly colour but maybe I'll get used to it.
[Google Pixel XL Guides, News, & Discussion] sacthegreat:
Nopes.. I'm also on Rogers. It's working fine after the update too.. In fact, it's better.. I get data connection in the lift also now..
[Google Pixel XL Guides, News, & Discussion] IIIPowerIII:
I have that problem on Bell. I had to disable my LTE. I didn't have that connectivity bug before that update.

I contacted Google and they said it's not their fault... Funny how it happened right after the OTA and all the setting are good, reseted my phone too and called Bell and everything is fine on their side.

So I'm using my Pixel on 3G for now
[Google Pixel XL Guides, News, & Discussion] acheney1990:
Well I'm on Bell but no issues here.
[Google Pixel XL Guides, News, & Discussion] du57:
Anyone here on rogers notice any rcs messaging yet?