yashsingh1/xdaforums huggingface dataset:
[Verizon Note 7  Questions & Answers] redsman55:
Now that the Feds are involved (CPSC), I will be shocked, and presently surprised, if they move this quickly. I dropped back to my developer edition of the Note 3 (custom ROM and custom kernel) to wait it out. Love the N7, even without an unlocked bootloader. My local corporate Verizon store has been very helpful. Not particularly worried about successfully trading in my N7 when the fixed ones are in stock, regardless of some "return date". Not sure if a local store manager, or someone higher up the food chain would want to be on the business end of a federal recall.
[Verizon Note 7  Questions & Answers] dadsterflip:
They have a fast track program if you didn't know BTW.
[Verizon Note 7  Questions & Answers] redsman55:
I will look out for that. Many thanks for the FYI.
[Verizon Note 7  Questions & Answers] Froztvolt:
I am relaying what I am receiving. I will update once i get more info.
[Verizon Note 7  Questions & Answers] accordingtoome:
i dunno.. think it would have hit the web before local stores were notified.
[Verizon Note 7  Questions & Answers] dadsterflip:
Not entirely.
[Verizon Note 7  Questions & Answers] Froztvolt:
right, we are given the info and we update our customers with what we are given. web or not samsung has given us an estimated date in which they are going to be here, now this can be altered but the CSPC as stated by the other user earlier.

I just assisting with what I am given especially since I am a note user myself and would like to get down to getting room so I can have me some pure android.
[Verizon Note 7  Questions & Answers] redsman55:
As always, thanks for jumping in. Much appreciated for sharing what know.
[Verizon Note 7  Questions & Answers] berdo:
http://www.theverge.com/2016/9/15/12926308/galaxy-note-7-recall-samsung-fumbled-usage

If what the Verge is reporting is accurate - that is good and bad. It would mean that most likely Verizon stores have new notes already - bad news is they have to wait on the CPSC to release them - which could take who knows how long.
[Verizon Note 7  Questions & Answers] Froztvolt:
either way, we are a step closer to release. I for one am on the edge of my seat biding my time.
[Verizon Note 7  Questions & Answers] berdo:
You and me both. I just switched to verizon and got the note 7 about 3 days before the recall was announced. Very disappointed with this situation.
[Verizon Note 7  Questions & Answers] Mibuix0r:
Do you think they will be any cheaper now?
[Verizon Note 7  Questions & Answers] LRiley:
man idk, if they take any longer I'll probably get the v20
[Verizon Note 7  Questions & Answers] dadsterflip:
I might do the same. On another forum. Some peeps at Canada is getting their replacement phones. Guy posted pic and the apology letter.
[Verizon Note 7  Questions & Answers] Mibuix0r:
Meh the V20 is an IPS not an AMOLED and I'm not confident it will have root
[Verizon Note 7  Questions & Answers] berdo:
Do you have link?
[Verizon Note 7  Questions & Answers] LRiley:
AMOLED is cool but LG makes good IPS and we never thought this phone would get root but, things happpen.
[Verizon Note 7  Questions & Answers] dadsterflip:
https://m.reddit.com/r/GalaxyNote7/...canada/?utm_source=mweb_redirect&compact=true

Another one in androidcentral forums. But I guess peeps are getting Thiers on the Canada side.
[Verizon Note 7  Questions & Answers] situman:
Come on Samsung, just write the CPSC that check already. Wire it if you have to. Just get this debacle over with. The iphone is grabbing all the positive headlines.
[Verizon Note 7  Questions & Answers] berdo:
http://www.cpsc.gov/en/Recalls/2016/Samsung-Recalls-Galaxy-Note7-Smartphones/#remedy

Closer?
[Verizon Note 7  Questions & Answers] jackdforme:
Finished. All phones sold after 9/15 good. So as they have em, they are ours.
[Verizon Note 7  Questions & Answers] dadsterflip:
I guess you are shocked then?
[Verizon Note 7  Questions & Answers] berdo:
I was on the phone with my local vzw corp store at the time I found that link regarding a different issue, so I asked. He said they did not have any in house nor did he know when they would get them. So it looks like it is still a who knows what and when waiting game.
[Verizon Note 7  Questions & Answers] xavierxxx2p:
im doing it over the phone..i called 3days ago.and said it was ok
[Verizon Note 7  Questions & Answers] ohblindone:
Here's hoping this is true, otherwise there's gonna be some issues with Verizon's return date being the 29th.
[Verizon Note 7  Questions & Answers] berdo:
Samsung on Thursday said new Note 7 replacement devices will be available in the US at most retail locations no later than Sept. 21.

http://cnet.co/2cdqOMj
[Verizon Note 7  Questions & Answers] ryant35:
I got an email from Samsung 15 min ago, the link below took me to a page to enter my IMEI to check for recall status. Mine was affected.

Your safety remains our top priority

Dear Ryan, as part of our voluntary recall, Samsung is announcing that new Galaxy Note7 replacement devices will be available in the United States at most retail locations no later than September 21, 2016.

The company received approval for its exchange program from the Consumer Product Safety Commission (CPSC) and has announced an official U.S. voluntary recall of the Galaxy Note7. We strongly advise all customers who have Galaxy Note7 devices to replace their current device with a new device under the terms of the U.S. Note7 Exchange Program.

Through the U.S. Note7 Exchange Program, you can:

1.	Exchange your current Galaxy Note7 device with a new Galaxy Note7 as approved by the CPSC; or

2.	Exchange your current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and replacement of any Note7 specific accessories with a refund of the price difference between devices; or

3.	Contact your point of purchase to obtain a refund.

Details can be found at www.samsung.com/us/note7recall or contact us toll-free at 1-844-365-6197, 24 hours a day, 7 days a week. We regret any inconvenience this may cause and thank you for your cooperation.
[Verizon Note 7  Questions & Answers] Froztvolt:
Look. I work for the big red, what we have is what I have post.

Solid info, not a rep trying to sell you on a product... I have a direct source.
[Verizon Note 7  Questions & Answers] redsman55:
I received the same email. Good news. Seems the Feds turned this around in record time. I must say I'm a bit shocked.
[Verizon Note 7  Questions & Answers] Rippley05:
Except, the v20 release date is a mystery.
[Verizon Note 7  Questions & Answers] Oatswesow:
So, I just got another email from Samsung giving further details about my phone's recall. At the bottom it give me a link to another site where you can enter your IMEI or serial number (regrettably, my device an affected device). I'm thinking, this is what Samsung should have already done earlier in this debacle... just my thoughts...
[Verizon Note 7  Questions & Answers] ohblindone:
Yep, I got an email as well.

Looks like it will definitely be on or before the 21st.
[Verizon Note 7  Questions & Answers] 12iVaL116:
they are all affected. any note 7 sold before today will say affected.
[Verizon Note 7  Questions & Answers] shag_on_e:
So are they actually selling Note 7's now? I thought all folks that bought them before the recall had first dibbs on replacements before they started selling again?
[Verizon Note 7  Questions & Answers] Froztvolt:
Highly doubtful my friend.
[Verizon Note 7  Questions & Answers] Froztvolt:
no those affected have first dibbs.
[Verizon Note 7  Questions & Answers] Froztvolt:
also those interested in just returning. good luck, they may not let you.
[Verizon Note 7  Questions & Answers] pencil316:
You still can nothing has changed yet. You just lose your upgrade and have to buy at full retail any other phone.
[Verizon Note 7  Questions & Answers] Harleydroid:
I was one that preordered on 8-19. Talked to customer care last weekend and she told me to call back when the new Notes are in and she would send me one. Got the email from Verizon tonight so figured I'd call customer care again and he informed me that since I'm past the worry free return period I'd have to go to a corporate store. I'm just tired of getting the run around and every Verizon employee telling me different.

Can't wait to get this dumb crap over with.
[Verizon Note 7  Questions & Answers] Rippley05:
Based on what? This whole exchange program is a joke, but they have let everyone return them that wanted to.
[Verizon Note 7  Questions & Answers] neyenlives:
My local corporate Verizon store where I exchanged my Note 7 for the S7 kept trying to tell me I was able to get 25% off any accessory as a thank you, not a $25 bill credit...... I'll have to show them this when I go back to get my new Note 7.

---------- Post added at 09:10 AM ---------- Previous post was at 09:09 AM ----------

What's are you talking about. Every rep via phone and in store all didn't bat an eye, yes no problem, it's well documented, come back when the new Note 7's come in, we'll exchange again no charge no problem.
[Verizon Note 7  Questions & Answers] berdo:
I would very much like to know when the new Notes are in stock. I know the recall says no later than the 21st and I know that the OP says Monday for his store, which is awesome, but will that be the case for every VZW? I don't want to be the guy that calls every day to see if they are in stock but I also do not want to be the guy that doesn't call and goes in on the 21st only to find out they are again out of stock and I have to wait another two weeks before more are in.
[Verizon Note 7  Questions & Answers] Oatswesow:
According to Verizon's website "...As soon as the CPSC determines whether a replacement Galaxy Note7 is an acceptable remedy to provide to consumers and Samsung provides us with sufficient inventory to satisfy all prior Galaxy Note7 purchases,

we will notify customers

."
[Verizon Note 7  Questions & Answers] berdo:
Yeah that has been updated. I received an email that states no later than the 21st which was re-iterated by the COO of Samsung in their apology video. But the part I do not like is the "no later than." To me that implies there could be stock sooner than that but there is no way of knowing.

https://news.samsung.com/us/2016/09...-recall-president-tim-baxter-video-messaging/
[Verizon Note 7  Questions & Answers] redsman55:
Pleasantly surprised the CPSC moved this quickly :)
[Verizon Note 7  Questions & Answers] Froztvolt:
once my area receives them i will let you all know. and hopefully you guys will
[Verizon Note 7  Questions & Answers] neyenlives:
Of course. I'll post as soon as I get my replacement.
[Verizon Note 7  Questions & Answers] leyvatron:
What about returning the phone with no receipt?
[Verizon Note 7  Questions & Answers] jjayzx:
The 21st is Wednesday, earliest they'll be in it seems is Monday the 19th. It's not a huge gap and it's not far away. Just give a call to your local store Monday and see if they have it already or know when. So just chill for now, it's coming.
[Verizon Note 7  Questions & Answers] Oatswesow:
If you bought it from Verizon, you can find the receipt on their website under "My Orders"... I found a copy of my receipt there. The store rep should also be able to find it, I know they've done this for me before.
[Verizon Note 7  Questions & Answers] neyenlives:
You don't need a receipt, Verizon has a record of the sale. Unless you bought it somewhere else.
[Verizon Note 7  Questions & Answers] Katmeat:
Air freight must be costing Sammy a bit for this rush replacement, though that must pail in comparison to the cost of the hardware replacement and the hit to the reputation.
[Verizon Note 7  Questions & Answers] accordingtoome:
Airfreight is costing a ton. Direct service from korea is about 3,500 a pallet.
[Verizon Note 7  Questions & Answers] redsman55:
Thank you, sir.
[Verizon Note 7  Questions & Answers] dadsterflip:
That's probably the cheapest one they have spent so far with this recall.
[Verizon Note 7  Questions & Answers] Amazingfoxx:
One day in with the S7 Edge and I wanna go back.. it's kinda cool to have a new toy for the weekend. Especially with the iPhone release, like having a superior phone in my hand and an even better one otw.
[Verizon Note 7  Questions & Answers] neyenlives:
3500 bucks is "front pocket money" for Samsung.... it's nothing....it's not even that much.... A 161 billion dollar company. You have to divide that down to like a millionth of one percent to get to a number that small.
[Verizon Note 7  Questions & Answers] accordingtoome:
Well when it's a few hundred pallets it adds up, plus distribution after it reaches whatever warehouse they use to clear goods to the stores
[Verizon Note 7  Questions & Answers] neyenlives:
It adds up for sure. But the amount we are talking about is seriously completely lost in a simple rounding error. It's a whole different level of accounting.
[Verizon Note 7  Questions & Answers] PsiPhiDan:
I read somewhere that Samsung's collective sales goals for the year were near 20 trillion dollars. Yeah, I don't think these numbers here matter, haha.
[Verizon Note 7  Questions & Answers] calebspronk:
It was probably 20 trillion won (which would be ~$17.5 billion)... doubt they would do more sales than the entire gdp of the US ($16.77 trillion in 2016) :D

STILL... the shipping costs are not their main concern here. Assuming you can get somewhere around 1000 phones on a pallet (I'm really doing back of the napkin work here), that means to replace the 1 million recalled phones in the US, that'd be 1000 pallets. At the previously mentioned rate of $3,500 a pallet, that comes to $3.5 million. They have already stated that this recall will cost them at least a billion dollars to replace the phones themselves (they've lost > $10 billion of their market cap through the stock market already from this fiasco), so very much yes, a drop in the bucket.

Even if I was off by a factor of 10 (I really have no idea how many would fit on a pallet, but for sure it'd be 100 boxes per pallet), that'd still be just 1% of the total cost of this recall, let alone the loss of their market value which adds at least another factor of 10. Shipping costs are by no means their biggest concern right now :D
[Verizon Note 7  Questions & Answers] accordingtoome:
Not a bad train of thought, airfreight pallets tend to be shorter than standard as they need to get these on all planes not just freighters.. so passenger plane pallets will be a little shorter. But the logic is solid. i would think 1200 pallets would do the trick.
[Verizon Note 7  Questions & Answers] guthrien:
Verizon corporate store by my house...still had no idea, said probably by the 28th. Showed their manager the text. They have no record that they are receiving a shipment, or that other stores in the area are (MI). Here's to hoping that's wrong.

edit: Apparently Best Buy customers have already started getting theirs. C'mon Verizon!
[Verizon Note 7  Questions & Answers] Rippley05:
Tried to call Verizon in Roanoke VA. All it does is force me to an auto message and make me wait ob hold for the call center. I just want to call thr local effing store to see if the phones are there
[Verizon Note 7  Questions & Answers] sciman111:
If you press the option for sales it will send you to the store.
[Verizon Note 7  Questions & Answers] Buddyfunlove:
Just called and talked to largest local corporate store (Rochester NY) and the guy said they should have them the 21st but nothing yet.
[Verizon Note 7  Questions & Answers] hornkt:
Yeah,

I attempted the same with my local Verizon store this morning with the same result. I've got to go out this afternoon, I'll visit them in person then.
[Verizon Note 7  Questions & Answers] berdo:
Called the local corporate store here and they do not have any as of this moment but did say they should be in Wednesday. I have heard rumblings that BBY stores already have some if that is where you purchased your Note from. Really hope they are in stock Wednesday.
[Verizon Note 7  Questions & Answers] bill1253:
I just called my local Verizon store and the guy checked and didn't have any in stock yet. He said the samsung rep told them they would be in on the 23rd. I told him that I got a text from verizon stating they would be in the 21st. He said that was new to him and suggested to call back on the 21st.
[Verizon Note 7  Questions & Answers] sebastianraven:
I would check back in the morning. A lot of these shipments are coming in by EOB today.
[Verizon Note 7  Questions & Answers] mchief298:
Verizon employees ignorant to anything that doesn't involve them MAKING money? Shocker.

Why... No.. HOW do these employees not know? Everyone who owns the Note 7 got the text. Everyone KNOWS what the date is, as it's been announced EVERYWHERE. So, how do the employees not know anything?
[Verizon Note 7  Questions & Answers] raduque:
I just got mine today at Best Buy. Took around two hours (some headless running by the BB Mobile guy, about 45 minutes on hold with Verizon) to process the exchange, return/refund and re-purchase. I took my old Note7 in with just the phone. I kept the S-Pen, but I had it and the box full of stuff in the car in case they asked for it all. Guy asked for nothing. I have two of everything now, including getting a free case because of their screw up (I pre-ordered/reserved a new one on the 16th at 8pm, at 9pm got the email it was ready to pick up, went in on the 17th and was told I can't have it, so the rep there I spoke with offered me a free case for the inconvenience). I picked up the Speck Candy Shell in clear, and I like it.
[Verizon Note 7  Questions & Answers] berdo:
Just curious, did you originally purchase your phone at Best Buy? Did you also check to make sure the phone was an updated one by the mark on the box?
[Verizon Note 7  Questions & Answers] Rippley05:
Mark on the box, as well as a software update that's going to turn the battery icon green to signify it's a good one
[Verizon Note 7  Questions & Answers] raduque:
Yes, and yes.
[Verizon Note 7  Questions & Answers] jjayzx:
Where are you from that has it already? Don't see why best buy got it first or probably cause they carry multiple carriers.
[Verizon Note 7  Questions & Answers] raduque:
Odessa, Tx. The BBM rep told me they had the phones since the 15th, but were waiting for approval from the GM to use them.
[Verizon Note 7  Questions & Answers] berdo:
I have seen on many sites that many bby stores already have some. No clue as to why that is though.
[Verizon Note 7  Questions & Answers] guthrien:
While we're waiting, were can read the 28th article on the front page of XDA about how much they hate the snapdragon Note 7. We get it, Jesus.
[Verizon Note 7  Questions & Answers] tsjolseth:
The wait is over

I just purchased one on the Verizonwireless website. I had to get creative to find the order form, but it says it's shipping out to be here at 10:30AM on 9/21 (to my house). Shop --> Samsung --> The page will change to a photo of the Samsung Note 7 for a brief time before disappearing. Click on the Note 7 buy link before it disappears.
[Verizon Note 7  Questions & Answers] djquestt:
went to my verizon store at 1050 am they said they gave away thier replacements already mind you they only opened at 10 am buthe saidthey only got 3
[Verizon Note 7  Questions & Answers] ryant35:
My local VZW store only received 10 and they were accounted for my 10:30. The manager texted me this morning to tell me he got 30 in and he would hold one for me since I spent an hour waiting yesterday.

I went there at 2:30 today and got a new one with a green battery icon after an update.
[Verizon Note 7  Questions & Answers] Froztvolt:
My location has received a few. they are limited. stay updated folks.
[Verizon Note 7  Questions & Answers] xavierxxx2p:
Anyone got the 25 credit? They told me I had to get it with samsung
[Verizon Note 7  Questions & Answers] thecarp1975:
No, VZW customer service applied it to my account over the phone. I forgot to mention it at the store.
[Verizon Note 7  Questions & Answers] redsman55:
Thanks for the heads-up. I forgot to ask at the store and will be calling tomorrow. I will also make sure there was no restocking fee or any other charges.
[Verizon Note 7  Questions & Answers] Amazingfoxx:
Just exchanged my loaner s7 edge. Got the call right after my workout that they got black in stock. Raced down there and did the switch. The guy didnt check for accessories in the loaner box, which didnt have a charger or headphones. So I have a second set now which is awesome! Kept my s pen from the first n7 I had. I'm going to apply for the promotion with this new note and see if I get approved. I got approval with my exchange s7 edge. I'll triple dip if I can.
[Verizon Note 7  Questions & Answers] droidiac13:
I called into VZW today and the idiot I talked to said I had to get it from Samsung...
[Verizon Note 7  Questions & Answers] xsisbest:
My wife and I are still waiting. We've been getting the run around from our local joke in the box stores that they would be in last week and we'd get a call instantly. Still nothing. Called in 3 times and was hung up on yesterday. The guy today called the local store and thought they were up to some fishy tactics and is having his manager inquire more on why we couldn't get a phone from the other store in town. They said I HAD to get it where i purchased. Sad thing is one of our phones WAS from that store. The guy at the kiosk ran down to get another matching blue so theoretically it was from that store. All I know is if they don't have our phones tomorrow we are going back to sprint and they can eat sh!t!
[Verizon Note 7  Questions & Answers] markwebb:
So how did VZW have the new phones on 9/19? I ordered a brand new one that day online and picked it up same day at my local VZW store? Why are some still waiting for replacements?
[Verizon Note 7  Questions & Answers] jjayzx:
There is something like 1 million recalled note 7s in the US alone. I doubt they got enough to replace all. Also were you a new buyer of note 7 or replacement?
[Verizon Note 7  Questions & Answers] markwebb:
Don't hate me: new buyer at least from vzw. I did have an original from best buy and returned it first for replacement but since they were so bad in the process as well as understanding what to do, I just demanded a full refund a few days later.
[Verizon Note 7  Questions & Answers] jjayzx:
That's understandable but others shouldn't have.
[Verizon Note 7  Questions & Answers] a2597:
I'm still waiting for mine to ship. Verizon says expected ship date of 10/5, ordered last Monday...

what really bites is I did a check online if there were any notes in store around me, and the answer was no. Only to later learn I had to search for each color, and there was ONE silver one available 20 minutes away, which was gone the following morning.
[Galaxy S6 Q&A, Help & Troubleshooting] ~Spyne~:
Hi all, did a quick search but couldn't find what I was looking for. Feel free to point me in the right direction if I missed it...

Quick setup: Drowned my original S6 so bought a replacement second-hand, in really good condition. IMEI and such checks out as legit so no concerns about it being a fake.

Fingerprint scanner would NOT work reliably for the first couple of months - would accept new fingerprints OK but just wouldn't recognise them 80% of the time so I went with basic swipe for a while.

Then an update came through and ever since the fp scanner has worked flawlessly.

My issue is, whenever I restart the phone, it asks for my password to unlock instead of fp. That's fine, I know my password HOWEVER it will not accept it.

EVERY single time I restart my phone, I have to use Samsung's FindMyPhone on a nearby PC to unlock the phone. After which, I can reset the fingerprints and password and we're all good until the next time I have to restart (something I do VERY rarely now, because of this issue - if I'm not near a computer at the time, my phone is useless).

Has anyone else encountered this issue/know of a fix?

*Running stock Android 6.0.1. Optus (Australia) firmware, kernel 3.10.61-8829014
[Galaxy S6 Q&A, Help & Troubleshooting] ccalixtro:
I dont know exactly the fix for this bug but if you did a backup, you can try a factory reset.