yashsingh1/xdaforums huggingface dataset:
[T-Mobile Note 7  Questions & Answers] guaneet:
I was told to come to the store and have it exchanged, but it all matters on the amount of stock the local retail store. And it's more reliable/safer in store to prevent any loss of your package too. I'm personally going in store and doing it

ALSO Don't forgot to keep all accessories!! I kept all my note 7 stuff: pen, charger and all

Doing the same with my loaner.
[T-Mobile Note 7  Questions & Answers] StaticMoot:
That makes sense. The loaner I'm going to give it to them as is to prevent any chance of charges to my account. I opened the box, looked at the silver s7e that's exactly the same as the phone I just sold, and then set it back in the box. Do we know if they're going to allow us to get a different color? I have the black now but I'm seriously considering that blue color for something really different.
[T-Mobile Note 7  Questions & Answers] truckerdewd:
I have the blue and I'm sticking with it.

Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
[T-Mobile Note 7  Questions & Answers] StaticMoot:
I'm hoping they'll have the blue in store that I can see it in person. The photos online all make it look very baby blue.
[T-Mobile Note 7  Questions & Answers] guaneet:
From what I read the phone was basically returned/exchanged for a new one. So I'd assume you can get a different color. I'm sticking with my black! Haven't seen a blue in person yet.
[T-Mobile Note 7  Questions & Answers] truckerdewd:
It is a light blue not quite baby blue. It kind of like that blue film they put on stainless steel appliances to protect it in the shipping carton except it's shinier

Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
[T-Mobile Note 7  Questions & Answers] alfadog77:
So I can't believe this happened but my phone was on my lap in my room and it slipped, bounced off the carpet, and it hit the metal leg of my desk and now there's a crack in it lol. Does it still qualify for a recall or am i screwed.
[T-Mobile Note 7  Questions & Answers] StaticMoot:
Since it's a recall, they have to take the phone, regardless of the condition. They're required by law. So you're golden :D
[T-Mobile Note 7  Questions & Answers] alfadog77:
you made me so happy thank you. Lesson learned, always use a case.
[T-Mobile Note 7  Questions & Answers] Heinous:
Haha
[T-Mobile Note 7  Questions & Answers] mhill1986:
Not trying to rub it in, but I got my new Note 7 today (Sprint customer). I'm sure you all will be getting yours within the next couple days.:victory:
[T-Mobile Note 7  Questions & Answers] RaymondPJR:
Yeah, real sure, lol!
[T-Mobile Note 7  Questions & Answers] mhill1986:
Lol...I really did. Thing is, it isn't all that easy to prove. Here is a picture of the box. The only difference I see is that the model now says N930P2, and there is a black box (no S though, weird). Manufacture date is September 6).

I'm really not trying to lie or rub it in. Just wanted to post here cause the Sprint forums are pretty dead.
[T-Mobile Note 7  Questions & Answers] allklrnoflr:
Sprint is on the ball, they are even calling their customers telling them to come in for the exchange. Hopefully T Mobile follows suit next week, so far they are clueless.
[T-Mobile Note 7  Questions & Answers] MrAwesome75:
I waited a couple weeks to try to return my Note 7, expecting that it wouldn't take long to get replacements; I was planning to just swap them so I wouldn't have to get a temp phone. It just started to feel like it was going to take forever, so I called T-Mo the other day to get the process started. I was able to get an S7 Edge that just got here last night. I got it all set up and turned off my Note 7 today. After reading XDA all day, I'm finding out that new Note 7's are already being distributed, so it was almost a waste of time (Although, I did apply for the promo, so it will actually be worth it).

I also realized that I really like the S7 Edge and the Silver Titanium color. I didn't think I could like an "S" variant again after being a Note fan for so long, but I really love this phone. I haven't even used an "S" since the S3. Of course, I will still go back to the Note 7, when they are available, but I have been using S Note with a cheap stylus on my S7 Edge and it works great! I also don't mind the curve of the screen as much as I thought I would; it's not that noticeable when watching videos or looking at pictures.

I didn't like the Silver Titanium color when I saw the Silver Note 7 at Best Buy for the first time, but having this beautiful curved shiny phone is making me rethink my color choice. I have the black Note 7 and I am thinking about switching to the Silver for the new one.
[T-Mobile Note 7  Questions & Answers] rcobourn:
I ordered my silver s7e loaner last Monday but it got held up somehow and is only shipping now. Not going to be worth setting it up. Wondering if they'll give me a discount on it if I keep it though, have a kid ready for an upgrade.
[T-Mobile Note 7  Questions & Answers] ScottLive5:
Is your battery indicator now green instead of white??
[T-Mobile Note 7  Questions & Answers] mhill1986:
It is white. I'm charging now and curious to see if it goes green at 100%.

Edit: I charged to 100% and the indicator is still white, not green. Green icon just a rumor?
[T-Mobile Note 7  Questions & Answers] RaymondPJR:
I believed you got it! What I don't believe is that we'll get ours as easily as you did, lol!
[T-Mobile Note 7  Questions & Answers] mhill1986:
Haha, now that's funny. Keep the faith!
[T-Mobile Note 7  Questions & Answers] draztikrhymez:
Kind of wish I just turned it off and went phone less or for a cheap phone. I have a feeling is with "loaners" on EIP are going to have a rough time.
[T-Mobile Note 7  Questions & Answers] mrvirginia:
Can you please check firmware version and let us know what it says? Thank you!
[T-Mobile Note 7  Questions & Answers] black96ss:
I have a titanium n7, I like it but I can't get coral blue out of my head. I havent seen a blue one in person. Can anyone answer if the outside bezel is gold or silver? Some pics it looks gold and vise versa. If its gold I'm going to pass.
[T-Mobile Note 7  Questions & Answers] MrAwesome75:
It's Gold. My wife has the blue. I was considering switching to blue but now that I've been using the silver S7 edge I may switch to Silver instead.
[T-Mobile Note 7  Questions & Answers] truckerdewd:
I have the coral blue one and I don't know it it is gold or not but it looks gold to me but I think it looks pretty good cause it it's not gold like a lot of phones or like the S7 and I hate gold phones. The last Note I had was the Note 2 in white. White would have been nice but the blue is a nice change from the usual colors.

Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
[T-Mobile Note 7  Questions & Answers] mhill1986:
N930PVPU1APH9

I don't know if you saw, but I'm on Sprint. I'm not sure how this corresponds with your carrier's firmware.
[T-Mobile Note 7  Questions & Answers] mrvirginia:
I did notice. I run Sprints firmware.
[T-Mobile Note 7  Questions & Answers] MrAwesome75:
I agree. The metal is definitely gold but it is a subdued gold and it matches nicely with the blue. Not too gold, just gold enough to not look silver.
[T-Mobile Note 7  Questions & Answers] Intub8:
My local store has them in Stock but is refusing to exchange it until the 21st. T-mobile also updated their recall page to say starting on 9/21. Yesterday it said by 9/21. All of the other carriers have begun exchanging devices.
[T-Mobile Note 7  Questions & Answers] StaticMoot:
I wonder what the reasoning is for that. One would think they'd want to get these out as quickly as possible.
[T-Mobile Note 7  Questions & Answers] Intub8:
They tried denying having any in Stock but I waited until after they got their delivery and I overheard two other reps talking about how no I phones came in only note 7's.
[T-Mobile Note 7  Questions & Answers] ian1:
I called a local store and asked if they could hold one for me and they said no...
[T-Mobile Note 7  Questions & Answers] StaticMoot:
I called two local stores, one told me they weren't expecting any in till the 21st, but they weren't as busy. The other one I called rang 10 times before they picked up and the guy just said a couple of weeks, but he didn't know exactly. I'm just going to keep my box and my loaner in the trunk of my car and head to t-mobile the second I get some sort of confirmation they actually have some in. My boss has already told me I can head out as soon as I get the call to have this dealt with, so that's handy.
[T-Mobile Note 7  Questions & Answers] mrvirginia:
That is absolutely ridiculous. We have potentially hazardous devices and have been patiently waiting to turn them over. Now they have them but want us to wait for a specific date to give them our time bomb? LOL I would contact Legere on twitter in regards to this. No reason why they should be holding them. Just down right absurd.
[T-Mobile Note 7  Questions & Answers] pcriz:
Guy/gal in Vegas might have some luck.. =\

https://www.reddit.com/r/GalaxyNote...bile_note_7_users_received_a_replacement_yet/

---------- Post added at 12:07 PM ---------- Previous post was at 12:05 PM ----------

I'd consider taking it to twitter, couldn't hurt. But why would they not allow exchanges unless told to? Seems silly because now there will be this huge bottle neck on the 21st..

This gets dumber and more convoluted every freaking day.
[T-Mobile Note 7  Questions & Answers] mrvirginia:
It's one of the biggest messes I've ever seen in regards to a mobile device for sure dude. I just want it to be over.
[T-Mobile Note 7  Questions & Answers] NXLTrauma25:
Can already hear the screaming, whining and stomping of feet of the 23 year old kiddie being told they can't buy a note 7 because the current stock is for us exchange folk only... Wait... That won't happen because tmobile would rather sell all the replacement 7s then strictly hold them for replacement users first.

At this point I've gone full pessimist and expecting to not see a replacement for weeks if not months. There are far to many decisions and statements that have been made throughout all of this by tmobile and others for me to believe exchanges, especially with loaners, will go off without any real hitch.
[T-Mobile Note 7  Questions & Answers] galaxyuser88:
I called my local tmo store and they told me they have the note 7 instock. So i told them i will be in after work to exchange my note 7 for a new one and she told me that the phones they have are for sale only and if i wanted to exchange my phone out i will have to call tmo directly and deal with them. I said wth, your website say i can go to any retail store for an exchange. She said she did not have time to go into details and that i have to call tmo and deal with them and hung up. What nasty customer service.. I have a feeling this is gonna be a nightmare.. I gonna call tmo when i get home to find out the details..
[T-Mobile Note 7  Questions & Answers] blah_blah_blah_blah:
The B.S we been waiting patiently for 3 weeks now. I'm gonna contact tmobile on twitter get to the bottom of this.

BTW what store did you call?
[T-Mobile Note 7  Questions & Answers] Sirdragonx:
I just called the Tmobile number I got the loaner from. I was informed that Tmobile corporate still hasn't given clear guidance on how the exchange is going to work. They probably shipped the phones to the store to get ready but haven't figured out the logistics yet. Your local store probably won't be able to give you answers until the 21st. That is probably why you are getting conflicting stories from the stores, etc.

They assured me that I would get a text or email with instructions once it's all figured out. I have a feeling that those of us who took the loaner are going to be last in line for the replacement but oh well, I got a free gear VR and a phone to use until I get my replacement. Actually, I'm willing to wait a few weeks. I barely got my s7 edge set up the way I want it. Not looking forward to setting the Note up again. Plus, I never had an s7 edge before so I'm having fun playing with my temporary toy.
[T-Mobile Note 7  Questions & Answers] pcriz:
I wish Best Buy sold Tmobile devices and that was where I bought mine because ATT users and Verizon ones are getting replacements as we speak. Also seems any store that is reporting that they have stock are mostly saying they cannot do the exchange. idiotic.
[T-Mobile Note 7  Questions & Answers] blah_blah_blah_blah:
I contacted tmobile on twitter and I was told that the note 7's aren't going to be shipped to carriers until the CPSC approves them which should be by the end of the week. I told the rep what about Bestbuy they are already getting replacement to customers. His response "That's a good question, have you contacted Best Buy for clarification? The approval affects any carrier or business selling the device". I don't even think they know what's going on. I like using Twitter because they take better care of you than over the phone not this time.
[T-Mobile Note 7  Questions & Answers] RaymondPJR:
I was anticipating something like this. I'm going to take my sweet time. I just got my replacement a minute ago! Time for that 'unboxing' experience!

---------- Post added at 02:33 PM ---------- Previous post was at 02:28 PM ----------

His information is outdated! The phones have been approved by CPSC.
[T-Mobile Note 7  Questions & Answers] Sirdragonx:
Are you unboxing your replacement note or loaner?
[T-Mobile Note 7  Questions & Answers] fishfinder333:
Does anyone know how long we can use loaner phones for while not being charged? I'm guessing when note 7's go on sale they will be a lot cheaper or they will be offering crazy incentives to win customers.
[T-Mobile Note 7  Questions & Answers] RaymondPJR:
Loaner. Man, it's small, like the S3.
[T-Mobile Note 7  Questions & Answers] pcriz:
The hilarious thing are the articles stating they won't start selling them until next month. Even that should be taken with a grain of salt because I've seen comments from at least one Sprint owner who walked into a store and purchased one. No replacement or anything.
[T-Mobile Note 7  Questions & Answers] BigMosley:
Aren't we supposed to get a $25 gift card or service credit for this recall fiasco? Best Buy told me it's only if you return the Note 7 and get the s7 or s7 edge....
[T-Mobile Note 7  Questions & Answers] mgymnop:
If I don't get a Note 7 on Wednesday. I will just return my faulty one on Wednesday. I have no patience anymore for this. I also want my money back for paying insurance and installment for a phone that I couldn't use for 3 weeks or longer.
[T-Mobile Note 7  Questions & Answers] Intub8:
I am with you there. I will likely take a full refund and use it as my chance to leave t-mobile as well. This phone is going to turn into a Samsung abortion and chances are we will get android n sometime after android q is announced.
[T-Mobile Note 7  Questions & Answers] george_harris:
Well my coworker just walked in with a new note 7 purchased from sprint, he didn't have one before may I mention
[T-Mobile Note 7  Questions & Answers] Niwrad:
This is what im afraid about whats going to happen. Those greedy sales/manager in the store will not give the Note 7 replacements away but sell them instead whose looking for one so they can get a commission and so they can fulfill their quota.

TMobile better start mailing their replacements instead.
[T-Mobile Note 7  Questions & Answers] pcriz:
Tmo hasn't changed their press release yet so nothing is getting mailed. Yet. I dont think they are keeping them to sell them, I just think tmo is making them wait.

I hope rather. Man do i hope for their sake.
[T-Mobile Note 7  Questions & Answers] playya:
Does anybody have a link for someone on xda that had an issue with their phone? I would like to read it?

Next thing is remember there are authorized dealers and corporate stores so choose wisely

$25 gift card is through samsung not your provider so don't get too mad with them if they don't have a Samsung gift card for you just take the $25 bill credit if you like. Or raise hell either or.
[T-Mobile Note 7  Questions & Answers] pcriz:
Apparently thats STARTING the 21st for Tmo
[T-Mobile Note 7  Questions & Answers] playya:
yeah no big deal I will just try and go in there early in the a.m. and switch out. I am only switching for a different color. I have had no issues with my phone and I need a little better body of incidents in my eyes (not real trustworthy) before I run scared like so many have. Either way a free Note is a free Note :good:
[T-Mobile Note 7  Questions & Answers] Djapatos:
You guys noticed they remove the Note 7 completely off the tmo website? It used to be all the way at the bottom but out of order but now its gone.

Hope this means the preparing to make it go back on sales starting tm.

What do you think?
[T-Mobile Note 7  Questions & Answers] pcriz:
Well I dont think anyone really has problems leading up to the battery issue. Not quite how it works, seems to be just happening.

But by all means swap out. Just correcting your post because that particular option doesn't read like tmobiles does.
[T-Mobile Note 7  Questions & Answers] playya:
huh? I am just saying I have no issues before and after and I get it just happens but to those it happened to "I" still need more convincing that none of this was enhanced. Again thats just me I am not as trustworthy as others may be and I dont panic as fast as other seem too but agin its just "me"

Alot of things just happen that we dont seem to worry about as much I mean people keep dying with texting and driving but next time you are at a light look around. LOL

I am swapping cuz I can and figure why not change colors.... OK so what are you correcting I just copied and pasted from Samsungs page?
[T-Mobile Note 7  Questions & Answers] pcriz:
Dude I corrected the exchange date bullet point because TMOs information on the date trumps Sammy's

Sorry for trying to make you more accurate. But thanks for the week old information. Wow

I dont care why you are exchanging your phone, no one asked and no one cares who or what you trust.

You're welcome.

Holy crap.
[T-Mobile Note 7  Questions & Answers] playya:
hahahahaha you funny dude! Next time say exactly what you are UPDATING Dude!

Also never asked you if you cared just like I did not care for your "update" on a date... but thx its truly changed me :D

You have a blessed day and may god shine his light down on you :good:
[T-Mobile Note 7  Questions & Answers] pcriz:
So quoting just the date portion and posting the above was not easy enough to understand?

You need those blessing more than I do in that case.

Peace.
[T-Mobile Note 7  Questions & Answers] grose65:
Tmobile store said waiting for ups truck to deliver today 10 units
[T-Mobile Note 7  Questions & Answers] playya:
Nope LOL MY Dude it was not My DUDE

Gods light will still shine on you for your valuable and inciteful information :D

Peace Geez and whatever cool stuff you say DUDE LOL

---------- Post added at 12:23 PM ---------- Previous post was at 12:13 PM ----------

Thx for this info as I have also spoken to a couple T-Mobile stores and they have already received the new shipment of Note 7 phones prior to 9/21.

I suggest you guys call around and ask
[T-Mobile Note 7  Questions & Answers] galaxy4mylife:
All the stores I call say they have nothing in Stock and have no information on the shippments.... :(
[T-Mobile Note 7  Questions & Answers] fenderguy05:
I was on board with your for a second, as I have also chosen to run with my Note 7 until tomorrow. My thoughts were that there were so few reports that it was an insanely small percentage. I finally decided to swap out but then the email from Sammy came and I figured 5 more days was no biggie.

That being said I understood that I was taking a risk, however small, which is why I eventually was ready to swap out. To think that this has been blown out of proportion is a pretty ridiculous thought process. You think that the CPSC and Samsung have recalled millions of units because things were blown out of proportion? Wasn't there some rumor of the iPhone batteries exploding, but there was no recall. Because THAT was being blown out of proportion, not this.

May God bless you, as you are one of many who truly needs help and guidance navigating even the most basic parts of the human existence and Jesus will show you the way! :angel:

No reason to flip out on someone because they corrected your date, which was INCORRECT. The way you worded it made it sound like everyone with a Note 7 needed to get their replacement device in one day.
[T-Mobile Note 7  Questions & Answers] tnick84:
Well the store near me got 5 today but they can't do the exchange apparently...until the system updates for this specific situation...wtf! This whole process is just f'd up
[T-Mobile Note 7  Questions & Answers] Djapatos:
Excuse while you 2 keep going off at each other...

Just called 2 stores here in MA which 3 miles apart.

First one said no they dont have any and will not have in a couple of weeks (obviously he didnt have a clue about whats going on)

Second says yes they just got a bunch of new ones this morning and will be able to do the exchange. I asked of they are able to hold, and she said :crying:

Stuck at work till 5..so 3hrs and a half to go
[T-Mobile Note 7  Questions & Answers] playya:
hahahaha we still on this and really really Dude... I did not write it bruh it was copied and pasted so really really Dude enough already....

hahaha this is upset to you this is flipping out Dude Sorry you are sensitive but its ok it really is ok... LOL wow you :crying: :good:

i apologize to others for taking up way too much space in this thread my part is done... PM me if you want to carry on with this nonsense... Again my apologies to everyone as the correction as you call aint worth all this... Anal! just Anal!

---------- Post added at 01:33 PM ---------- Previous post was at 01:21 PM ----------

yeah the couple stores I spoke with said they have the phones and just like what you said no way in their system to properly do the swap
[T-Mobile Note 7  Questions & Answers] fenderguy05:
It's funny that all that was said was this:

And I was just reacting to what you and pcriz were arguing about. Excuse me if I would rather not fill the forum up with misinformation about the recall being blown out of proportion. Worst case would be if someone reads this logic, decides to hold on to their phone and it blows up killing them. Just making sure anyone who may stumble across this thread understands that the overall opinion on this recall is that it's necessary and a serious concern.

Again it's not anal if we're making sure that everyone else reading the forum understands they can start swapping out their phones tomorrow and that they don't have to BY TOMORROW. It was a simple correction that didn't warrant any response aside from "thanks for catching that."

On another note, I'll give my local store a call when I'm about to leave work, fingers crossed I can get this done early!!! :D

I can't wait for this entire thing to just be done. This was the first time I've ever pre-ordered a phone and at this point may be the last. Let them work the kinks out first next time.
[T-Mobile Note 7  Questions & Answers] Intub8:
Leave God out of it. He wants no part of this cluster fluck.

---------- Post added at 01:54 PM ---------- Previous post was at 01:49 PM ----------

Ok here is what I did earlier after being anoyed with local stores and uninformed employees. I called the loaner phone 844 number. Got a cool chick from Kansas and told her how frustrating it was that no one at the stores had a clue. She asked me for the phone number of the store closest to me. She confirmed the colors I wanted and told me the store will call me tomorrow when they are ready to be picked up. I had both of my order numbers in a text message before I hung up the phone. 2 note 7 phones shipped next day air to my local store. No more worrying will the have one left for me.
[T-Mobile Note 7  Questions & Answers] sgtguthrie:
Holy **** kids, move along. Can we get back to adult conversation now about our ticking time bomb gadgets?