yashsingh1/xdaforums huggingface dataset:
[AT&T Note 7  Questions & Answers] dadsterflip:
Yea. I gave up calling stores. So I don't get myself all hyped up for nothing. Mid next week might be a different story lol.
[AT&T Note 7  Questions & Answers] Jfree3000:
Called two AT&T stories just to see if they were clueless or not, they were. One told me to call Samsung and they will help me, the other store let the phone ring to voicemail and the third changed their phone number.
[AT&T Note 7  Questions & Answers] sixk:
Wouldn't the revision # be different?

I think the original ones are rev.7

So the new ones should be rev.8 or higher.
[AT&T Note 7  Questions & Answers] burrzoo:
I might buy outright from Target (get an extra 5% off with red card) or COSTCO. Does COSTCO give you an att box or Sammy?
[AT&T Note 7  Questions & Answers] dadsterflip:
Should be and box will also have a square black box and a big S sticker to let you know its the updated one.
[AT&T Note 7  Questions & Answers] c-prodigo:
so, have you all exchanged phones already? am I the only one left carrying c4 ? lol
[AT&T Note 7  Questions & Answers] dvtmg704:
Not me

Cracked out N7
[AT&T Note 7  Questions & Answers] k5mitch:
Not me, hopefully exchanging next week.
[AT&T Note 7  Questions & Answers] holywhitebread:
I doubt the exchanges next week will be happening now after the news that was just released.
[AT&T Note 7  Questions & Answers] c-prodigo:
yes brother, thw thing is, I took the bogo, and I paid 204 on taxes, I mean, would they still honor the bogo, are they going to return the taxes to ny card? and then I will have to pay taxes for two S7 s edge? I mean all that trouble? thats what I wonder every time I think about exchanging while the new ones arrive.
[AT&T Note 7  Questions & Answers] dvtmg704:
They won't have enough n7 to exchange everybody's

Cracked out N7
[AT&T Note 7  Questions & Answers] dadsterflip:
If foxxconn can make 500k iphones. Think Samsung has the Same capabilities? Just wondering.
[AT&T Note 7  Questions & Answers] holywhitebread:
It's not the amount of phones that can be made in a certain amount of time, it's how long it will take to pass inspection.
[AT&T Note 7  Questions & Answers] cordell12:
got mine! thought I'd be swapping it next week, but don't look like it now that CPSC is involved. wonder how much pressure apple out on CPSC, it took months to recall the exploding hoverboards!
[AT&T Note 7  Questions & Answers] holywhitebread:
Or what about all the iPhones that have "exploded" or caught on fire? The media covered that **** right up.
[AT&T Note 7  Questions & Answers] cordell12:
exactly!

I did the same, what a hassle.
[AT&T Note 7  Questions & Answers] Mayonesa:
I am still using mine. I had hopes the exchange was a week or 2 away but that may not be the case now. Not sure what i will do now.
[AT&T Note 7  Questions & Answers] dvtmg704:
They say next week they will have them in stock so they say

Cracked out N7
[AT&T Note 7  Questions & Answers] mayhem1983:
Hey just wondering if I were to exchange for an s7 edge would i be able to claim the samsung gear vr offer as well or no?
[AT&T Note 7  Questions & Answers] mayhem1983:
I called samsung supposedly you can also do that offer for either the 256gb sd scars or the gear vr for the s7 or s7 edge
[AT&T Note 7  Questions & Answers] holywhitebread:
Does anyone else think that it's weird that there are no real picture or video evidence of any of the phones "exploding"? Nowadays everything is recorded, posted on snapchat or some kind of documentation. NOTHING has surfaced about any of these incidents happening.
[AT&T Note 7  Questions & Answers] dvtmg704:
Now the feds and cpsp are involved now more time to wait on them to investigate

Cracked out N7
[AT&T Note 7  Questions & Answers] j_shelton1988:
Probably because they were using the note as their main phone and didn't have a spare next to them or near by. I would like to see someone experiment with it though and record it actually happening.

---------- Post added at 04:32 AM ---------- Previous post was at 04:30 AM ----------

Might slow down the process but could help people who bought the phone through private sales and can't get them exchanged.
[AT&T Note 7  Questions & Answers] ShrekOpher:
Actually it will speed up the process. Samsung said new models will arrive next week. If the don't get the all replaced in the USA in the allowed time frame the cpsp can fine them. So if anything this is good news it puts more pressure on Samsung to speed it up.
[AT&T Note 7  Questions & Answers] svache:
I certainly hope so. With my Note 7 back at ATT, and using an S7 Edge now (even worse, my wife is temporarily using the S7 as they were out of the Edge locally), I (we) can't wait until I get a Note 7 again. Even more so, from what I understand, the Next plans starts when you get the new phone as it's treated as a return/upgrade/downgrade/whatchamacallit, so the longer this takes, the longer it takes until the Next plan hits 12 months.
[AT&T Note 7  Questions & Answers] Majin101:
So is it true that in order to get the note 7 again, you need to exchange it with the J3 phone? If you get s7 or s7 edge u can't get a note 7
[AT&T Note 7  Questions & Answers] ShrekOpher:
I went to AT&T today they told me to hold on to my notes 7 they were expecting a shipment of replacement note 7 on Monday or Tuesday
[AT&T Note 7  Questions & Answers] cadorette:
I just got messages from both AT&T and Samsung last night. They're advising to "immediately power the Note down and get a replacement device" lol. I'll take my chances for 3 more days I think. I don't want a J3 I know that.
[AT&T Note 7  Questions & Answers] jeb192004:
Has anybody seen this. Looks like Samsung is going to have a website so you can check if your device is affected or not. According to this it will be available the 13th.

Android Police: Samsung will identify fixed battery Note 7s with marking, will establish an IMEI check tool. http://google.com/newsstand/s/CBIw1fSx9i0
[AT&T Note 7  Questions & Answers] ShrekOpher:
Yeah I got that message as well that's why I went to AT&T today. When I got there they told me it would be Monday or Tuesday when the new devices came in and that I should just hold onto my note 7 until then.
[AT&T Note 7  Questions & Answers] cadorette:
OK great that saves me a trip lol. Thanks!!
[AT&T Note 7  Questions & Answers] naplesbill:
Not true with AT&T. They clearly stated you could get an s7 or s7 edge as an interim device. So they will have to honor that for anyone who followed that policy. If it change it would only be from the point of change forward
[AT&T Note 7  Questions & Answers] Majin101:
Ahh yeah I'm holding onto mine. Eff the the j3 and s7/edge
[AT&T Note 7  Questions & Answers] c-prodigo:
I just got back from at&t and that is exactly what they told me, to stick with my note 7, that I will get a message saying the exchange note 7 is avaible. So I kept mine, to avoid the painful problems of taxes and returns, paying taxes again and so on and on
[AT&T Note 7  Questions & Answers] holywhitebread:
http://www.androidheadlines.com/2016/09/samsung-responds-faa-will-expedite-shipments.html
[AT&T Note 7  Questions & Answers] Gary02468:
What they told you is contrary to their own announced policy:

https://www.att.com/esupport/article.html#!/wireless/KM1122948

Their announced policy is reasonable. Asking people to keep the phone and not use it (or to use it and assume the risk) is not reasonable.

That's not how it's supposed to work. I got an immediate refund of the tax when I returned the Note 7 for recall. Then I paid tax on my interim S7 Edge, which will be refunded as soon as I swap that back for a new Note 7.
[AT&T Note 7  Questions & Answers] ekerbuddyeker:
When I did the swap I didn't pay anything or receive anything. They literally swapped it and noted it on the account
[AT&T Note 7  Questions & Answers] Zeab:
Same thing as most people here. Went to AT&T, not a contract store but a real AT&T location, and was given the choice of swapping it or keeping it. Was on the fence really as the odds are pretty low on anything happening. The "specialist" kinda nudged me over the fence and decided to keep it. For me, I use it heavily for work and swapping the phone out is a major pain so when the rep suggested I hold on to it, I opted to do just that.
[AT&T Note 7  Questions & Answers] borijess:
I think the reason the nudge you to keep it. Is they don't want to deal with the issue of returning it a week later. I think those stores are thinking about themselves.
[AT&T Note 7  Questions & Answers] Zeab:
Guessing not since I now have documented proof that I was in the store with my Note 7. Can only guess the liability would be huge if something were to happen and they let a customer walk that came in and was ready to trade.
[AT&T Note 7  Questions & Answers] spexwood:
Just received this message today.

EDIT: Just read back a few pages and saw that this was already posted. SORRY!
[AT&T Note 7  Questions & Answers] mastaofdacat:
http://phandroid.com/2016/09/10/samsung-galaxy-note-7-deactivated/

posted on the other forum link wanting to keep your phone
[AT&T Note 7  Questions & Answers] macawmatt:
Stopped in at the corporate store on Friday, and got to speak to the same guy that we bought the phones through. Didn't log us in officially so that we were never vocally told to not use the phones anymore. Anyways, he took down our information and is supposed to contact us when they get the phones in. Now this was before the CSPS or whatever got involved and now who knows how long before the Note 7 is allowed to be sold in the States again. Adding to the issue is the rumor, I say that because I have only seen it in reference to one users chat with Samsung, that they will deactivate our phones at the end of the month. If that's the case, we can only hold out so long before we are forced to do something.

My two reasons for holding out were hassle things, have to re-setup two phones and then messing with taxes/payment plans/or anything else AT&T HAD to change on my account to get me my loaner. There isn't much I can do about the first issue, but I wonder how the new J3 "loaner" program is going to work. Same requirements for care as the original S7/Edge loaner program? Having to get refunded and repay tax, though some here have said they got their tax refunded immediately. As much as I don't want an entry level phone, the way Samsung is pitching it is that it shouldn't be the hassle to get you onto one of those for the interm.

Just hoping for more information everyday so that we can put this behind us.
[AT&T Note 7  Questions & Answers] Jfree3000:
Man sadly I just should have stayed with T-Mobile and kept my 6s plus. I love this phone, missed Android and no one could see this battery issue coming but now it seems it could be a while before new notes will be released. On a plus we did get direct tv and the NFL Sunday package....
[AT&T Note 7  Questions & Answers] macawmatt:
We had been with VZW. Wife just mentioned today that if we hadn't switched. . . . . .
[AT&T Note 7  Questions & Answers] holywhitebread:
Same way I feel/felt. Sold my 6s Plus to get the Note 7. I loved my Note 7, awesome phone for sure, was pumped to have root the day I got the phone, and I missed the freedom of Android. I honestly got tired of the back and forth answers I was getting from Samsung and AT&T. Without a definite replacement date, I didn't like feeling paranoid while using my phone or wondering if something would happen while me and my family were sleeping.

Returned the Note 7 yesterday and went back with another 6s Plus since the iPhone 7/7 Plus is very disappointing. Hopefully this recall gets finalized soon and you guys can move on.
[AT&T Note 7  Questions & Answers] dmbfan13:
Has there been any word/rumors on when/if Samsung might sell the Note 7 again?
[AT&T Note 7  Questions & Answers] dvtmg704:
I called 2 stores today no n7

Cracked out N7
[AT&T Note 7  Questions & Answers] macawmatt:
In the US at least, its got to be cleared by the CPSC. There had been mention of Samsung having stock to the carriers today, but that was before the official recall. With luck this week, in reality, who knows.
[AT&T Note 7  Questions & Answers] dmbfan13:
Gotcha. I ended up just returning my Note 7 and going back to my Nexus 6P. I would like to eventually go back to the Note 7, however the Pixel/Nexus phone has me intrigued. So it might come down to whoever sells first now.
[AT&T Note 7  Questions & Answers] Gary02468:
There's still no official CPSC recall. The latest CPSC statement is that they're working on it:

http://www.cpsc.gov/en/Newsroom/Pre...ommission-Regarding-the-Samsung-Galaxy-Note7/
[AT&T Note 7  Questions & Answers] macawmatt:
Has anyone contacted AT&T since Samsung's latest post? Didn't know if they were sticking with the S7/Edge option or going to get onboard with a J series phone. Couple people on another forum are saying T-Mobile is overnighting them loaners after only a 5 minute phone call. Be nice if it was that easy with AT&T.
[AT&T Note 7  Questions & Answers] rogerandgina:
Have to go to the local At&T store to see what they have in stock. Yes, the are offering the s7 or 7s edge.

---------- Post added at 01:16 PM ---------- Previous post was at 01:15 PM ----------

Samsung is waiting for the approval from the government at this point but the replacements are in fact ready to be shipped to carriers.
[AT&T Note 7  Questions & Answers] macawmatt:
But AT&T is sticking to the return/exchange model rather then providing loaners then? Small squibble I know, but for me there is a big difference in how the two are handled, I do not want to "buy" an S7.
[AT&T Note 7  Questions & Answers] Gary02468:
You can find AT&T's recall policy on their website:

https://www.att.com/esupport/article.html#!/wireless/KM1122948
[AT&T Note 7  Questions & Answers] rogerandgina:
It will be a loaner. Just make sure you do not damage the s7 and your good. I think that's is one of the stipulations.
[AT&T Note 7  Questions & Answers] mayonesa01:
If you are in PR. My friends wife works at AT&T. The one near Wapa. Supposedly they where going to get the new N7 this week but who knows now with the fed thing if they can even release it.. I have a feeling this is going to take a while. I have been owned by Uncle Sam for a long time so i know very well how the government works. Speed if not part of the deal lol unfortunately
[AT&T Note 7  Questions & Answers] k5mitch:
At&t still has no clue what's going on when I called today here in pdx Oregon.

Do you have any replacement Note 7?

No.

Do you know when you are going to get some in?

No.

How will I be notified when they are in?

You will receive a email.
[AT&T Note 7  Questions & Answers] spexwood:
That's exactly what they said to me when I went to AT&T today.

...

Actually, that was pretty much the exact conversation too. Lol

I left with my Note 7 though. I don't want to get a crappy loaner and have to deal with transferring and setting up multiple times.
[AT&T Note 7  Questions & Answers] MrBaltazar:
My brother works at a Verizon store. Word on the street is the 19th or sometime around there. I've been calling local Verizon stores daily and they are saying they haven't seen then come through their shipments yet. I used to work at an AT&T corporate store and we typically didn't get urgent information such as recall or defective unit information until the day before. Sometimes it would be 2-3 days before if it required refresh marketing material to be put up in the store before hand. Store reps and customer service receive most communication from the internal "news" app and even managers are sometimes required to withhold information from their sales reps until they are authorized to speak about said information. This is to prevent reps from giving promises to customers too early just in case something changes. I can guarantee , however, that these units will be FedEx drop shipped directly from Samsung's distributor and at&t won't know the stock quantities until they receive shipment confirmation that has IMEI's listed for inventory management. These drops shipments are typically overnighted and stores will only know "what's coming" if a backroom rep proactively checks the SKUs of the next day's shipment in the inventory system the day before. Most reps will just say they aren't in yet (because they're not) but a good rep that sold you the device might take the time to have a backroom employee lookup next day's shipment.

But considering iPhone preorders are in full swing and it's iPhone season, there's a slim chance of even getting that done. Just have to keep waiting and calling until they are shipped in my friends. Keep reporting back here if you hear of any local stores with new units in stock!
[AT&T Note 7  Questions & Answers] macawmatt:
myAT&T is down. Odds are there isn't any connection. Wouldn't imagine that would need to be changed much to handle the Note 7 exchanges, but who knows.
[AT&T Note 7  Questions & Answers] dvtmg704:
I went to 2 different stores yesterday and there system was down so they couldn't exchange it

Cracked out N7
[AT&T Note 7  Questions & Answers] mayonesa01:
You guys need to relax. I know this is frustrating but i rather wait and get a quality product than a something rushed. Im sure Samsung wants to end this as soon as possible, i just want a problem free device and im will to wait a little longer for it.
[AT&T Note 7  Questions & Answers] Suntzupa:
Samsung will allow for Note 7 battery to be charged to only 60 percent of its capacity by OTA update

http://english.yonhapnews.co.kr/search1/2603000000.html?cid=AEN20160913009500320
[AT&T Note 7  Questions & Answers] spexwood:
Well, time to disable the OTA updater. 60% wont even get me through the day, and i cant charge my phone at work.

Edit: Did it. Now i cant get any stupid update that cripples me.
[AT&T Note 7  Questions & Answers] panday74:
How did you disable OTA?
[AT&T Note 7  Questions & Answers] timmyhawk1983:
package disabler pro
[AT&T Note 7  Questions & Answers] kangi26:
Chatted with my local store again today. They're still expecting restock by the end of this week
[AT&T Note 7  Questions & Answers] cadorette:
What to disable in Package Disabler?
[AT&T Note 7  Questions & Answers] rogerandgina:
---------- Post added at 10:25 PM ---------- Previous post was at 10:24 PM ----------

[/COLOR]

What exactly did you disable?
[AT&T Note 7  Questions & Answers] spexwood:
I used EZ Package Disabled, but Package Disabler Pro works too.

You need to disable the programs at the very top and very bottom on my screenshot.

Edit: This will make it impossible to manually check for updates (try it), and for any update to auto install.

For future readers: if an update downloads and then you disable these packages, the downloaded update will most likely still install. So you must disable them before any update is ever downloaded.
[AT&T Note 7  Questions & Answers] macawmatt:
That is an English translation of a Korean site. Everything there was only pertinent to Korean Note 7 users for the time being.
[AT&T Note 7  Questions & Answers] spexwood:
I'm still doing it just in case, but yeah, Samsung said that they'd be doing the OTA. It'd be up to AT&T though as to whether or not they'll release the same update. Knowing ATT though, it'll take them 3 months to release the update, so it most likely wont come from their end. Lol
[AT&T Note 7  Questions & Answers] borijess:
For those of you that go into the att store for a loaner. Are they processed as upgrades? And are you noted in your account that it will be returned once new note 7s are returned?
[AT&T Note 7  Questions & Answers] rjohnstone:
Mine was basically processed as a return and then noted on my account that the S7 Edge I was given could be returned for a new Note 7 when they became available.

I was also refunded the difference in taxes paid.

They did it this way in case the S7 Edge they gave me had become damaged. If it gets damaged, you will no longer be able to swap it for a Note 7.

I was given the option to just return the Note 7 (no fees) and have my upgrade status restored.

I have a spare S4 (unlocked T-Mobile version) I could have used, but it is stuck on 4.4.4 and the battery doesn't really hold a charge like it used to. I mainly use it to listen to music.
[AT&T Note 7  Questions & Answers] dvtmg704:
Damn samsung just sent me a email saying new n7 will be out by the 21st
[AT&T Note 7  Questions & Answers] ShrekOpher:
Yeah it's been pushed back to the 21st might be before that though. If you connect the att store they can send you an email when the stock comes in.
[AT&T Note 7  Questions & Answers] bikrame:
Guys i have Att note 7 bought on craiglist. I was thinking to unlock it and use on Tmo. But now its recall. Any idea how to exchange it ? I went att store, they say go samsung. I went samsung they say go att or call 1800. I called 1800 they say go att again. Dont know what to do. I guess i am keeping device.
[AT&T Note 7  Questions & Answers] j_shelton1988:
Samsung is basically telling anyone who didn't buy it through a retailer or carrier that they're screwed. I'd call again and really push the cpsc recall notice and that they're refusing to replace a dangerous phone due to their own negligence. Request to speak to a supervisor
[AT&T Note 7  Questions & Answers] rogerandgina:
Samsung
[AT&T Note 7  Questions & Answers] bikrame:
I just called them. After explaining guy for 15 mins he took my name and imei number and said wait for a minute and transfer me to ATT !!! ATT representative gave me my local store address but later i explained her everything and then she said there is nothing they can do so we have to deal with samsung directly and she transfer me back to samsung. I waited few mins and no one picked this time and i had to hung up !!!

I guess tomorrow i am spending all my day tweeting all major news paper and try to get this issue on attention.
[AT&T Note 7  Questions & Answers] Will32:
Sucks for me. Last day to register for free sd card is the 21, I think. I ordered 2 n7 online a few days before the recall. I can't fill out the free sd card stuff until I know my phone's serial number.

Called Sammy to ask about it and they said they have no plans to lengthen the timeframe. Kinda feel screwed.

Called att and they are no help. They say they can't help because I don't have an att acct. My numbers will port from sprint once I get the n7's. I did pay taxes tho. Makes me want to cancel it all and get a refund on the tax.
[AT&T Note 7  Questions & Answers] ShrekOpher:
Take it to a Samsung store at Best Buy. Either Samsung or AT&T have to do the recall even if you bought it on a secondary market. They may just not know yet. It will be easier to process once the replacement Note 7 stock is at the location. They may not swap it out for an S7 right now but they should swap it out for a note 7 replacement.
[AT&T Note 7  Questions & Answers] ProStreetCamaro:
That makes it look like the CPSC has given clearance for retailers to start releasing the new Note 7's as soon as they hit the stores.
[AT&T Note 7  Questions & Answers] rogerandgina:
That's how I take it.
[AT&T Note 7  Questions & Answers] netnerd:
this is just Bullsh*t !

i bought my att note7 at swappa.com from a private seller. Samsung told me to return it to the place where i bought it. What' the different the original owner return the phone and i return the phone myself and get a exchange?
[AT&T Note 7  Questions & Answers] domineus:
similar situation

I spoke to a store rep in Chicago and they informed me that even though I'm not a customer if it is an AT&T branded phone, they will exchange it with a new phone. I'll call the store again to confirm

This was at the Michigan flagship store in Chicago btw
[AT&T Note 7  Questions & Answers] macawmatt:
The guy at our local AT&T store who took down our information last week just messaged us and said they got a shipment in and have several of the blue ones in it so that we shouldn't have a problem coming in and getting ours switched out. Have to wait until tomorrow but I'll share how it goes.
[AT&T Note 7  Questions & Answers] mayonesa01:
Got my name down at the cell booth on base. They told me they haven't received them yet but it should be this week
[AT&T Note 7  Questions & Answers] j_shelton1988:
Were you able to get your phone replaced?