yashsingh1/xdaforums huggingface dataset:
[Note 7 Questions & Answers] gekkehenkie11:
But who knows how many more of these will blow up. It's quite a risk. I bought my phone in the USA from ebay but the guy is selling DUOS versions that aren't available normally in the states. Besides that I dont live myself in the states :) Anyway, going to see what will happen, contacted my ebay seller this morning, we'll see.
[Note 7 Questions & Answers] sebastianraven:
If you're an owner of the Note 7, you get a new phone. No questions asked. My recommendation if you haven't already is to immediately register your device with your correct information including email and mailing address. Samsung would probably go to the carrier level first to send out replacements, but this a just in case.
[Note 7 Questions & Answers] hkbladelawhk:
So are any of you actually going to trade it in? I wanna wait until I can walk in with mine, and walk out with a new one. Really, I don't wanna set up a new phone again though.
[Note 7 Questions & Answers] edwardob:
its a global recall...so should'nt be a problem.......samsung dont needanymore bad press.....
[Note 7 Questions & Answers] muzzy996:
This.

Samsung says they're just being cautious yet they announce a global recall as opposed to a targeted one when half of the claims of the several dozen affected units have already been filed on the few million phones that have been shipped. Think about it - By some accounts just a few million units have shipped in the past few weeks yet the affected units predictions announced (1 in 42,000) paint a picture of just several dozen units being truly affected (with a few dozen claims already being made). What are the odds that out of the few millions of units shipped only a tiny fraction like that have bad parts sourced from one source?

Either the affected unit predictions are grossly understated or there has to be more to the issue - opting to do a complete global recall as opposed to a proactive approach demonstrating full knowledge of the issue and the exact number of affected units will result in much worse PR for the company. Why did they go the global route?
[Note 7 Questions & Answers] Kansatsusha:
Dont forget to Backup and format the device before handing "your stuff" over.... dont want to leave anything that shouldnt be on there O_O...

Debating if I should order my screen again or wait to see what Samsung say about the recall...
[Note 7 Questions & Answers] BarryH_GEG:
People with gray market phones can't register them. The U.S. site won't accept an IMEI from a non-U.S. phone. I'm guessing the Dubai site won't allow registration with a non-Dubai address. Who's going to replace the phone? You're over-simplifying "just register" and assuming the rest of the world is as carrier dependent as the U.S.
[Note 7 Questions & Answers] radioraheem2:
Samsung's Hong Kong branch officially announced today its batch of phones are NOT affected, and sales will continue. This is crazy and contradicts what the Samsung Headquarters called for. It's worth noting Hong Kong's version is made in China (compared to most other versions, which are made in Vietnam and Korea) and uses Snapdragon 820 (most other regions in Asia got Exynos)

http://www.forbes.com/sites/bensin/...ng-all-galaxy-note-7s-worldwide/#3cee56cc3e93
[Note 7 Questions & Answers] Batfink33:
Because they leave themself open to all sort of law suits and bad publicity if something actually did happen. 35 explosions is 35 explosions, if one caused a real accident as a company they're in serious trouble.
[Note 7 Questions & Answers] bjhill2112:
Sigh. I just exchanged mine with a messed up screen for a new one last night. Guess third time's a charm?
[Note 7 Questions & Answers] Jsteelmon:
Let's not get carried away here, a Note 7 hasn't killed anybody or burned down anyone's house.

Samsung hasn't come out and said to stop using the phones. This affects less than 0.1% of all the phones out there so it's not like we're all walking around with ticking time bombs in our pockets.

Just be smart about it. Keep an eye on your phone while charging and if it starts to overheat, unplug it.

Only use the chargers and cables that came with your phone and you probably have nothing to worry about.

Most importantly don't use third party cables and chargers that aren't manufactured to the USB Type C specs as anyone who's ever owned a Nexus 5X or 6P would gladly tell you.

Samsung is doing their due diligence and being safe than sorry. The backlash would be 1000 times greater if they didn't take this action and turned a blind eye to the potential problem.

Imagine if everyone stopped driving their vehicle out of fear every time a manufacturer issued a vehicle recall.
[Note 7 Questions & Answers] bxcovi:
Well just contacted Verizon. They will be exchange and accept all accessories for the note 7.... The question should I stay with mine? Hmmm I sure do like it.
[Note 7 Questions & Answers] sebastianraven:
You don't register with the carrier. You register with Samsung. They then have a record of the IMEI and the correct owner with their info. We had to do this with the Blackberry Storm, even though it was not on a global scale.
[Note 7 Questions & Answers] stevierayvaughan:
Just got mine couple days ago, Canadian version via Bell (N930W8), I have it registered on my Samsung account, so what exactly happens now (if we know)? Will Samsung be emailing people through their Samsung accounts, or do we have to contact our carriers (Bell in my case) ourselves?
[Note 7 Questions & Answers] gekkehenkie11:
How do you know ? Samsung hasn't told us and you surely dont know all of those 35+ people who owned those phones that exploded.

1:1000 is quite a high risk if the outcome can be this serious. It's not a risk I'd like to take.

Fine for a few days but impossible for a phone's lifetime.

Can you quote where Samsung did say that ?

If cars exploded, people would exacly do that.

Don't get me wrong, I'm still using the N7 right now. but I *will* exchange it asap.
[Note 7 Questions & Answers] eyesofice:
apple needs to worry about paying their back taxes. Ireland helped them out in not paying the fill taxes each year for multiple year and they something to the tune of 12 or 15 billion pounds..
[Note 7 Questions & Answers] Spike96:
My cousin works for T-Mobile and they had a conference call on this recall situation this morning.

Apparently, this problem has been isolated to South Korea, and there have been no reported explosions in the Untied States.

Only international versions of the Galaxy Note 7 have been reported to explode. This make me wonder if maybe it's the way the Exynos chipset talks to the battery that could cause it to overheat.

Samsung recalling worldwide is probably exercising a surplus of caution, while 100% protecting themselves from liability down the road.
[Note 7 Questions & Answers] MKchrias:
cpw in uk are texting people a samsung contact number to discuss options for replacement if people wont too, not a full recall.
[Note 7 Questions & Answers] BarryH_GEG:
I think folks are being a bit overdramatic both about the risks and consequences. From what I've read from Samsung they've identified the particular battery packager (the batteries themselves are all the same and fine, it's the third party that assembles the battery package that's f-d it up) that created the problem. There is no issue in countries (EG: Hong Kong, China) where 100% of Note7's are identified to have used the same unaffected battery package produced by a single packager.

The problem appears to be that in some regions batteries packs from multiple suppliers were used and Samsung can't tell which phones have a specific battery pack. Hence the larger than necessary recall.

I have no idea whether my phone has a bad battery pack or not but I'm not exchanging it. It takes me too friggin long to set up my phone after a reset even with Smart Switch. If it starts acting funky (EG: getting hot while charging, charging unpredictably) I'll exchange it. What's the worst that could happen? It fries on its wireless charging stand or on a table if its plugged in via cable? All the reports I've seen say affected phones fried while charging so I don't believe there's any bodily risk. I say fried because I think "explodes" is a bit extreme as all the phones affected I've seen pics of more imploded than exploded.

Life will go on. ;)
[Note 7 Questions & Answers] BarryH_GEG:
You can see in this tear down pic the battery is on the left side of the phone viewed from the front. The connectors are at the top of the battery.

The heat is well contained actually. In pics of melted phones all the damage is confined to pretty much where the battery is present. And again, the home button which is less than an inch away from the bottom of the battery didn't melt which means that area of the phone didn't reach 170 degrees. The more research I do the less I'm convinced phones are actually catching fire themselves as they all seem to die similarly.
[Note 7 Questions & Answers] stevessvt:
Ok, so sh1t just really got real.

http://m.androidcentral.com/galaxy-note-7-explodes-new-york-injures-6-year-old-boy
[Note 7 Questions & Answers] Batfink33:
Bad news, this is not good at all

http://m.androidcentral.com/galaxy-note-7-explodes-new-york-injures-6-year-old-boy
[Note 7 Questions & Answers] Novarider:
My carrier isn't supplying loaner phones so I can either get a different phone which I would be stuck with or wait till the replacements come in. I'm tired of all these articles saying "return your phone now" it's not just that simple.
[Note 7 Questions & Answers] Dmac1984:
Yikes, that's sad.

But! (And this also applies to me as well, as I still have my Note 7) Samsung has made it clear to stop using these phones, further more the government has also issued a recall, its been all over the news for the last 2 weeks, everyone in the world knows about the recall of these phones. I'm not defending Samsung or saying anyone deserves this happening to them, but anyone, including me who still use our Note 7's daily despite the Recall and numerous incidents cant really blame anyone but themselves. Not trying to be controversial, just My 2 cents.

---------- Post added at 01:17 AM ---------- Previous post was at 01:11 AM ----------

Agreed, I got mine through BB and returning it and getting a loaner will come with a HUGE headache, so Ive opted to hold onto mine, its a risk returning it and a risk keeping it, at least if I keep it, its my choice and I get to enjoy the phone in the meantime, fingers crossed that nothing happens until the replacement arrives.

But even without a loaner option, there is ways to have a phone in the meantime, I'm not sure who your carrier is, but most offer a 14 day trial period of the phone, you may get hit with a restock when you bring it back for the Note 7 restock, but $35 is a small price to pay if you're worried about your hone blowing up.
[Note 7 Questions & Answers] Batfink33:
Samsung should have gone through official recall channels to begun with, they have downplayed it.
[Note 7 Questions & Answers] hoursenghong:
OK. This one they did not explain if the phone was charging or not. And no pics?

The fire set off alarm in her house? Wow. The fire was probably as big as a fire camp. Or they were just living in a no window house/apartment whatever.

I thought they said to turn off the device and turn in for a new one? And why they are still using it? And after all these warning and things, they still want to let kid use the phone recklessly?

We have kids as well who come to visit our house once or twice a week. They like to play and watch video as well. Those actions heat the phone pretty bad, I know, whichever phone u have does the same thing.

Just be careful, please. Don't blow up your phone intentionally and burn other stuff to get the money.
[Note 7 Questions & Answers] Dmac1984:
You're right they should have, but I can see why they just tried to take care of it, they didn't pretend it wasn't happening, they said to turn them off and return them and even said they would replace every one of them.

I don't agree they downplayed it, and they sure didn't play it up either, they tried to extinguish the fire (no pun intended) effectively and take care of the issue without setting off to many alarms, well those alarms went off and now the government is involved. But this isn't a secret problem by any means, everyone in possession with a Note 7 knows about the recall, not following the Recall Instructions and carrying on (like I am doing) is playing Russian Roulette by choice.
[Note 7 Questions & Answers] Fishdj:
I wanna want to exchange my phone, but Samsung wouldn't let me because my FD doesn't really exist in the US.
[Note 7 Questions & Answers] bayniner:
Hopefully that kid wasn't seriously injured but come on this has been all over the news and internet for the past week, why would you let your child use this device. Im keeping mine until replacements are available but ive made it clear to my 9 year old to not touch my phone until i get a new one

---------- Post added at 01:46 AM ---------- Previous post was at 01:40 AM ----------

Target has told me that all i can do is return it and purchase a new device, but since i do the device Payment plan they would have to run my credit again which is not ok, and on top of it i gor rid of my g4 and their is no other device i currently want
[Note 7 Questions & Answers] The Phone Company:
I find 2 out of those 3 "photos" suspicious. Not only the camera section of the back cover just happens to be over the graduate photo's eyes (very strategically placed composition there), but the 2 top photos clearly show demonic type faces in the burn pattern.
[Note 7 Questions & Answers] Dmac1984:
Its the iPhoninati/Appletilians trying to take down Samsung. Plain as day. :cyclops:
[Note 7 Questions & Answers] BarryH_GEG:
I just found them with a Google search. The first photo you're questioning is on some type of ornate glass table and the picture is beneath the glass top. It looks Middle Eastern to me. It took me a few minutes to figure that out too. As with everything surrounding this issue, your guess is as good as mine. ;) We're all viewing second and third hand information and drawing very different conclusions from it. I did decide to continue to wait for at least a month or two once replacements start to be distributed. I'd rather not have a Note7 that's thrown together to meet Samsung's self-imposed deadline of getting millions of phones replaced in weeks. I'm sure one of the CPSC's concerns is identifying pre and post issue devices. I hope Samsung's need for speed doesn't have them recalling replacements distributed without the CPSC's blessing due to improper identification. Or getting replacements to carriers this week only to have to have them relabeled. This really is a cluster.
[Note 7 Questions & Answers] The Phone Company:
The all-seeing IRIS Scanner
[Note 7 Questions & Answers] hoursenghong:
OMG will i go to jail? Cuz they got all my finger print, my Iris detail, my password and chit webpages I saved. OMG OMG OMG.

Tell my mom I love her...... UUUUUURRRRRRGGHHHH
[Note 7 Questions & Answers] Juzm:
Too much of a saga for me now and to be honest the Note 7 isn't worth the money.

I've been patient, very patient.

I got my black onyx the day after release here in Australia and I had to chase it and drive a 200 km round trip to get it as the retailer had stuffed up the gold and black ones with the wrong codes.

I've spent 2 and a half hours on Samsung support chat and also on the phone just to get my free J1 out of them to use in the meantime, it arrived today. I'll sell it and use the money elsewhere. I'm going back to my Note 4 SM-N910U. It was and still is a great phone.

The thing that made me change my mind today about getting a replacement Note 7 or getting a refund is the small scratches I found on the screen. I'm pretty fussy and this is just not on, not with a handset of this apparent calibre. Just 2 weeks old, it will be trashed in a few months and I look after my stuff. I shouldn't need a screen protector, this isn't 1999 anymore. The new GG5 is rubbish.

I'll get my refund, sell the J1, keep the 256Gb card and get my money back, full refund. Samsung can get stuffed.

I also tried the headphone that came with the Note 7 on the weekend, what a waste of space they are. I went back to my Note 4 headphones immediately.

/Rant.
[Note 7 Questions & Answers] trini1201:
I agree.
[Note 7 Questions & Answers] netnerd:
bought my att note7 on swappa.com, filed claim with PayPal, they just denied my claim!

my note7 never get hot, even I charge from 20% to 100%, phone only a little warm. my note7 should be fine. Since I pay with credit card, I will dispute the charge only if Samsung deactivated my note7.
[Note 7 Questions & Answers] colliderz:
All those who has received a replacement, do you feel/notice any difference when it comes to Gorilla Glass 5 scratch issue? Or for that matter any differences at all?
[Note 7 Questions & Answers] doc_loco:
Have people started getting replacements already? In the UK I believe the first batch comes in next Monday.
[Note 7 Questions & Answers] Kansatsusha:
I wanna see those country that get the first batch to see if anything happen before it come locally for me so I can buy it when it come in or wait a bit longer.
[Note 7 Questions & Answers] doc_loco:
I've run mine naked without a protector and I havent got a scratch on mine whereas my Nexus 6p scratched up really easily
[Note 7 Questions & Answers] BarryH_GEG:
If it's a carrier phone I'd take it to a corporate store of said carrier and plead your case. AT&T said they'll take any Note7 back for exchange regardless of condition (their words) so they aren't being too picky.

I do hope all you folks that buy grey market have taken heed. When things go well (never need warranty work, don't need service, and recalls never happen) owning a grey market device is painless. But when the going gets tough you're literally on your own. I have a grey market NotePRO 12.2 and know/knew the risks of buying it unsupported. This issue dramatizes what happens when things go south.

---------- Post added at 04:00 AM ---------- Previous post was at 04:00 AM ----------

They haven't had time to make and running design changes. And we not Samsung are the ones having an issue with GG5.

---------- Post added at 04:02 AM ---------- Previous post was at 04:00 AM ----------

The only paper that picked this story up is the New York Post which is the equivalent of the Sun in the UK.
[Note 7 Questions & Answers] netnerd:
but I'm not att customer, I using the att note7 with Cricket.
[Note 7 Questions & Answers] BarryH_GEG:
I'd just be honest and tell the AT&T corporate store how you got the phone. They can see the history of the phone based on its IMEI. As long as its not stolen or blacklisted there's a good chance they'd help you. It's no skin off AT&T's back - Samsung's paying for it. Bottom line is its an AT&T phone and if it overheats and does damage or hurts you it does roll up to them. If the first person you talk to at the store won't help ask for the manager. If s/he won't help you politely ask for their business card and say how concerned you are for you safety. If one corporate store turns you down try others. Good luck.
[Note 7 Questions & Answers] jongilluley:
I'm in the UK and just received my replacement...

Box just has a black square sticker on it to show its a replacement rather than original battery...

Manufactured in Vietnam on 01-09-16 and so far is running great.

Oh and mine is a Coral Blue one.
[Note 7 Questions & Answers] hoursenghong:
I don't understand how we here won't get the coral blue.

The silver and black run out of stock in less than 12 hours, thus those who is slow will get the ugly ones. Why on earth would they keep making the gold (it's not even gold) color.
[Note 7 Questions & Answers] umijani010:
So the model number remains same right? 930f?
[Note 7 Questions & Answers] jongilluley:
Yes the model number has stayed the same.
[Note 7 Questions & Answers] CACV:
Samsung Argentina contacted me (I'm Living in Paraguay and buy the phone from eBay N930FD) there offer a refund, but no an exchange because the phone even was there, don't know what to do, i really want my phone exchanged, what do you guys think?
[Note 7 Questions & Answers] Ambrosios:
All countries offered the f model......with the exception of us,can,China, india...
[Note 7 Questions & Answers] umijani010:
Refund it and buy it again

---------- Post added at 04:14 PM ---------- Previous post was at 04:14 PM ----------

As long as it is rootable mate :p
[Note 7 Questions & Answers] Dmac1984:
Any word on when we'll start getting the US models?

I don't want to let this phone go, but if its gonna be another month before I replace it, I might as well grab me a temp phone.

---------- Post added at 05:08 PM ---------- Previous post was at 04:46 PM ----------

Lol contacted Samsung chat today (9/12/16) and got this:

Chat InformationPlease wait for a Samsung Agent to respond.

Chat InformationAll Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.

Chat InformationYou are now chatting with 'Sunny P'. The reference number for this chat is 4326413494.

Sunny P: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?

Dan: I would just like to know when the Fixed Note 7's will arrive in the U.S.? Specifically for AT&T.

Sunny P: Hello!

Sunny P: New Note7 phones will be available upon CPSC approval.

Sunny P: Unfortunately, we cannot speculate the exact release date. When device is available, you can check the device details in our website.

Sunny P: Our first priority will be to support current Note 7 owners with replacement phones.

Dan: Right, I currently have a Note 7 from AT&T in front of me. I was just hoping to get some information on when I can exchange it for a non defective one. So there's no further information on when we can expect the new Note 7's to be available here in the U.S.?

Sunny P: Unfortunately, we cannot speculate the exact release date.

Sunny P: Because your safety is our utmost concern, we ask you to power down your Galaxy Note7 and exchange it now. We strongly encourage you to take advantage of the U.S. Note7 Exchange Program.

Sunny P: You can also contact your carrier and check with Loaner device to use in the meantime.

Dan: I bought mine through Best Buy which is not offering a Loaner and I no longer have my old phone to use, AT&T will not give me support, so the situation for exchange is not as easy as just return it, I think a lot of customers are dealing with the same dilemma. I will check again with Best Buy, but ultimately would just like to get a new Note 7 and move on from this recall.

Dan: Thanks for your help.

Sunny P: As you have purchased your phone through Bestbuy, I will provide you with a link.

Sunny P: http://www.bestbuy.com/site/clp/galaxy-note7-information/pcmcat748302046994.c?id=pcmcat748302046994

Sunny P: You can submit your details in above link.

Dan: Thank you, I already have.

Sunny P: Good to know that

Sunny P: If you experience any issue, feel free to contact us

Sunny P: We are available 24/7

Sunny P: May I help you with anything else?

Dan: No, that was all, thank you.

Sunny P: It was my pleasure assisting you. Please provide us with your feedback, so we may serve you better by clicking on the blue “X” button to receive the transcript of your chat and fill out a brief survey.

Sunny P: Take care!

Sunny P: Have a great time!

Sunny P: Bye!
[Note 7 Questions & Answers] netnerd:
just saw this on Samsung website.

"Exchange your current Galaxy Note7 device with a new Galaxy Note7 (pending CPSC approval). Select carrier and retail outlets will provide customers, who prefer a replacement Note7, an exchange for a Samsung J Series or equivalent device to use until CPSC-approved Note7s are available. "
[Note 7 Questions & Answers] Fishdj:
Saw that too...CPSC...if they can only help me with my FD.
[Note 7 Questions & Answers] Batfink33:
The CPSC took 6months to approve the hover board!