yashsingh1/xdaforums huggingface dataset:
[Note 7 Questions & Answers] Aimara:
then what can you suggest ,what if 2nd recall becomes a deja vu again ?

not saying about killing off note 7 , rather that allowing unhappy consumers to have a choice to get a refund ,exchange other samsung set or even retain the same model , example a hardcore competitor fanboy was just curious about android and wants to try it , happen to buy note 7 , now that this saga happens , not sure about your country but mine doesnt allow refunds just 1 to 1 exchange , and what does angry consumers do ? lol weird damn things which include sabotage which is already happening in some cases
[Note 7 Questions & Answers] notefreak:
Sure, offer refund or exchange for other device. But unless they plan to offer exchange for yet another Note 7, don't make it mandatory. It is still a very small percentage even if the incidents prove true. Not all countries have class actions in their legislations. Plus I don't think they have handled it badly sofar. If anything, they have been too dilligent for their own good.
[Note 7 Questions & Answers] guthrien:
You really think they'll try 3rd time? I don't think so. Seems like maybe the problem maybe isn't just the battery. No phone is even close to this, but I need to be able to fly with my phone.
[Note 7 Questions & Answers] koppee1:
No way they'll try again. If there is a problem, they already thought the 2nd time was problem free.. Who's to say the fourth won't still have problems.

If there's another recall, I'll probably get a Sony xz or an LG v20. But those are only a close second. Nothing beats this note 7. I'm hoping they can prove there's nothing wrong because there nothing else that comes close... :(

The hard part is changing the perception that all note 7s are faulty. That's the hard part.

Some questions:

1. Why do they keep saying exploding when it just catches fire?

2. Why is no one reporting the two iPhones that caught fire this week?
[Note 7 Questions & Answers] notefreak:
No, I don't really believe they would offer us another exchange. But I am saying keep it on voluntary basis. I am not convinced this whole Notegate v.2 is legit.
[Note 7 Questions & Answers] nookcoloruser:
[

IF

they do a 2nd recall]

Just be aware that if they do nix the whole Note 7 and do a final recall. If you choose to keep the Note 7 and something should ever go wrong with it, and it causes damage to your home or personally, the insurance companies will likely VOID any claim based on the fact you elected to ignore a recall. Thereby putting yourself into the culpable position.

No matter how fantastic a device appears to be, putting yourself and your home / family / property in danger is not worth the risk.

If samsung do axe the Note 7, it wouldn't surprise me to see a third SKU added to the S8 range, one which includes an S-Pen. In which case in 5 months time or more you will be able to pick up a better device, and hopefully a throughly tested and safe one.

---------- Post added at 12:24 PM ---------- Previous post was at 12:22 PM ----------

They will refund the CC that it was purchased with.

---------- Post added at 12:31 PM ---------- Previous post was at 12:24 PM ----------

Because every day this is causing them more and more money. There comes a point where financially the cost of continuing to supply the Note 7 and the increase damage more reports does to the brand as whole, that the cost of writing off the whole fiasco becomes more economically prudent.

I think we are very near that point. In the last 24 hours alone there are 3 reports, 2 with video evidence (one in a burger king, the other in a mall) of the Note 7 failing. That's an exponential increase in reports. Just a simple google or bing search of Note 7 news reveals pages of bad PR. The point of oblivion is fast approaching and Samsung need to stem the haemorrhage the N7 has become sooner rather than later.

How a company went from universal praise and success with the S7/S7e to the Note 7 launch disaster will form the basis of many studies / thesis / doctorates for many years to come from an engineering / marketing / business / media perspective, it's a gold mine for what can go wrong.
[Note 7 Questions & Answers] Aimara:
1. its seal tight even dust cant get in , faulty bloated smoking battery will surely made a loud sound when the phone expanded

2. apple didnt dare to admit their fault officially , they did recall iphone 5 bloated battery issue and cover up as https://www.apple.com/sg/support/iphone5-battery/
[Note 7 Questions & Answers] Cycloneon:
Still upset that Samsung didn't issue refunds for the first recall... I would have been done with this phone by now if that was the case.
[Note 7 Questions & Answers] Novarider:
They did offer a refund in the U.S.
[Note 7 Questions & Answers] Nitemare3219:
I've gotten a refund 2 times in the U.S. with T-Mobile.

1st time was the true recall. Got the refund and 2 weeks later picked up another Note7 because I missed how great of a phone it was.

2nd time was yesterday as T-Mobile is accepting all Note7's (even replacements). I only got the refund because the Pixel XL seems like something I will enjoy more, so basically I took advantage of this sudden scare of a possible 2nd recall.

I still think the Note7 is the best phone ever made from a design/hardware perspective. But its software lag and physical-push home button kill it for me. Should've at least went capacitive, and figured out why their phones still stutter and lag in 2016.
[Note 7 Questions & Answers] pieman13:
Anticipating this so I bought an XZ today.
[Note 7 Questions & Answers] Novarider:
I WANT a physical home button. I don't like capacitive home buttons.
[Note 7 Questions & Answers] kevhuff:
http://www.sammobile.com/2016/10/09/its-official-att-is-discontinuing-sales-of-the-galaxy-note-7/

As if it couldn't get ANY worse
[Note 7 Questions & Answers] andyahs:
Seems like moby and bh Photo have pulled their Note 7's.
[Note 7 Questions & Answers] pieman13:
Wonder what this will do to the value of the device on eBay and swappa?
[Note 7 Questions & Answers] Novarider:
I just chatted with uscellular and they are suggesting all note 7 owners to return their device and get a different phone
[Note 7 Questions & Answers] kevhuff:
Never thought id say this but considering iPhone7 plus :confused: :eek:
[Note 7 Questions & Answers] andyahs:
Loved my Note 7. Now I don't know what to get......Pixel XL, P9, V20? Ugh!

Have $150 worth of cases and accessories. Thanks Samsung.
[Note 7 Questions & Answers] Novarider:
LG v20?
[Note 7 Questions & Answers] gCloud:
I gave away my nexus 6. Regret it now.
[Note 7 Questions & Answers] andyahs:
Just ordered a new one with Clove.uk. Will see if it goes through or soon cancelled.
[Note 7 Questions & Answers] spridell:
Rumors coming in that Verizon has now also stopped selling the Note 7
[Note 7 Questions & Answers] MKchrias:
Current web site

https://www.verizonwireless.com/smartphones/samsung-galaxy-note-7/
[Note 7 Questions & Answers] andyahs:
Not saying they won't follow at&t but rumors from who?
[Note 7 Questions & Answers] MKchrias:
From another thread

http://www.theverge.com/2016/10/9/13219878/samsung-galaxy-note-7-replacement-fire-fifth-statement
[Note 7 Questions & Answers] JermsMalibu:
T-Mobile stopped too. I just got back from the store where I was almost done exchanging the V1 one in for the V2, and a manager came out and stopped the process because they JUST got an e-mail to halt exchanges/sales of the Note 7. So I was sent back on my way with the original.
[Note 7 Questions & Answers] gCloud:
Strange. Does that mean they think the original is any safer?

Did they offer a refund?
[Note 7 Questions & Answers] JermsMalibu:
I have a loaner S7E so they just pushed both boxes back to me and said "sorry, can't help you right now. Good luck." I really don't want to get stuck with the S7E which is why I was trying to return it before they blocked the v2...slightly too late. :-/
[Note 7 Questions & Answers] gCloud:
Nice of them to wish u luck :)
[Note 7 Questions & Answers] ronattack:
I'm legit scared for my life now and I've powered down my note 7 and locked it up in a safe for now. will go back to my iPhone 6s+ until I get the 7. Apple devices would never do this
[Note 7 Questions & Answers] MKchrias:
Latest report from the Verge, note 7 shipments to Australia paused

http://www.theverge.com/2016/10/9/13220618/samsung-galaxy-note-7-pause-shipments
[Note 7 Questions & Answers] hoursenghong:
It doesnt hurt to have a dream. Good luck with that. Apple spent enough to never let u see the incident. Look like their plan works.

If your iPhone has any problem, there is no recall, and they may not take responsibility like Samsung did. Instead, they might blame u or even sue u for looking down on their device lmao.
[Note 7 Questions & Answers] Nitemare3219:
I hope this was sarcasm...
[Note 7 Questions & Answers] Sirdragonx:
Do a Google search... There are multiple proported cases of iphones exploding including the iPhone 7.

Why is everyone worried about just Note 7s?
[Note 7 Questions & Answers] hoursenghong:
U notice how Apple sells cheaper device at higher price? So they have money to pay the media, to turn innocent people into iSheep. And their plan works.
[Note 7 Questions & Answers] jbadboy2007:
Think of the actual small percentage that this it's less than 1% it does make me concerned but be realistic. If they recall again I would take 1 more but if it happens again I'm out after that. I'll go back to my S5 and wait for the S8
[Note 7 Questions & Answers] hoursenghong:
Sure sammy has "new" batch coming without the problem. But they may not say it.

They will wait and see if media strike them hard again, i mean extremely hard, then they will make another recall.

But most likely not. They will just let it flows and take care of "catching fire" devices.
[Note 7 Questions & Answers] mvtm:
I actually think that remaining V1 phones are safer than V2...

I have a V1 sitting at home unopened. Am still waititng when i have time to send it to Stericyle.
[Note 7 Questions & Answers] hoursenghong:
If sammy ever make another recall, im going for iphone 7Plus. At least to have a taste of Apple product until a new Note is coming out (i dont like S series).

But i will have to wait, because damn that ugly color (rose my arse) is still at $1k price tag. Gold $1.1k, silver/matte black $1.2k and jet black $1.35k. No, 128GB isnt available. only 256 or nothing.

Yes. US dollar.
[Note 7 Questions & Answers] ronattack:
nah I was just joking lol note 7 til I die
[Note 7 Questions & Answers] spridell:
There are rumors floating around different forums that ALL stores will stop selling them all carriers will stop selling them.

And it looks like the phone might not be supported after all this is done.

So it looks over
[Note 7 Questions & Answers] guthrien:
They better offer us something better than a flat exchange or refund after this mess. Otherwise I can guarantee you'll be hopping on a class action sometime next year. I've been on them for far less troublesome products.
[Note 7 Questions & Answers] hoursenghong:
Man i gotta say i would miss this devices. An amazing slick and clean design. Symmetrical. Im glad they turn edges from feature to mainstream. These Note 7 hate really made a lota mess.
[Note 7 Questions & Answers] scrillakev:
Just received my Note 7 on Friday slapped a screen protector and case on it and I'm really digging the feel of this device. Kind of upset that I'm now going to have to give up this device for a phone that came in second place to me for 2016 (Pixel XL)
[Note 7 Questions & Answers] polstein:
Has there been an official from Verizon note that they will take any Note 7 (including v2) back for a refund or exchange to a different phone?

My mother got scared & went to Verizon yesterday. She's owned hers for about 16 days (she never had a v1). They wouldn't let her exchange it.
[Note 7 Questions & Answers] spridell:
I think as of now only ATT and T-mo are taking the v2's back

It looks like Verizon will now also let you swap for a different phone.

http://www.theverge.com/2016/10/10/13223972/verizon-samsung-galaxy-note-7-stop-sale-recall
[Note 7 Questions & Answers] dottat:
Yes.. I did web chat this am and they noted my account for full refund. I am 16-17 days myself.
[Note 7 Questions & Answers] polstein:
[YOUTUBE][/YOUTUBE]

Her local store didn't, and I didn't have anything official from Verizon to shove in their face. So far, I've just seen sites like the verge saying Verizon did - but nothing official I can print with a phone number or anything.

(she wants to go to the store & just swap it out)

OH -one other problem - her screen already cracked (case on & in her purse), so I don't know if this is like the first recall where they don't care about the condition.
[Note 7 Questions & Answers] dottat:
Do the web chat. Have them notate the account and take it in. Since it's a safety issue it should not matter. That stuff pre-empts warranty issues. I wouldn't even mention it in chat. Chat had to ask supervisor at first because they too thought that swap to another device was required. Didn't take long for them to get the update that any return was accepted.
[Note 7 Questions & Answers] Novarider:
US cellular is as well. I chatted with them last night.
[Note 7 Questions & Answers] hoursenghong:
Wouldnt mind, though, if they swap our note 7 for S8
[Note 7 Questions & Answers] bayniner:
Well 2nd recall is official now, this trully sucks but it seems like the end of the note 7, i really doubt they try and release a 3rd version

http://www.samsung.com/us/note7recall/
[Note 7 Questions & Answers] hoursenghong:
Can i phucking die now?
[Note 7 Questions & Answers] Boy Bisaya:
I am still on the denial stage. This is not happening! I'd like to believe that that announcement is for US market only.
[Note 7 Questions & Answers] hoursenghong:
I dont think this is US market only. It IS global. But it'll take time until carriers make their own official announcement.
[Note 7 Questions & Answers] ronattack:
no phone compares to the note 7 :(
[Note 7 Questions & Answers] notefreak:
But look for statement for Europe:

http://www.techradar.com/news/now-samsung-says-note-7-replacements-are-safe-to-use
[Note 7 Questions & Answers] hoursenghong:
Lets just wait and see whats gonna happen. But i've made up my mind.

Im going to give apple a little taste and wait for a new Note 8.

They stated in Global that we can swich to s7/s7e or go for full refund. And i am sure that kind of offer is going worldwide. There is no way theyre gonna give "a region" with this kind of privilege and leave other s with no choice.

But if they say trade N7 for S8, i would also be happy with that haha
[Note 7 Questions & Answers] notefreak:
Can you link me tonthe global page that states this? I only found US one :(

Edit: found it.
[Note 7 Questions & Answers] Chippy_boy:
Stupid question perhaps, but can I also assume my Vodafone contract can be cancelled? (I got the new contract with the new phone).

I will want a refund and will not want to be "stuck" with a Vodafone contract and having to buy a sim-free phone. I might even temporarily go back to using a very old Galaxy S2 and that doesn't even have 4G. I am not paying £42 / month for a phone I don't have!
[Note 7 Questions & Answers] umijani010:
Wwll update says its official that note 7 production is done and is no more ... wasnt a good run
[Note 7 Questions & Answers] svache:
This is what I just saw pass by on CNN a few minutes ago: http://money.cnn.com/2016/10/11/technology/samsung-galaxy-note-7-discontinued/index.html
[Note 7 Questions & Answers] dkb218:
Sad. Angry. Disillusioned.

Gonna check up the custom roms for the Note 4. Hopefully someone ported a N7 clone. I'll miss Samsung Pay. I'll miss the style. Damn you Samsung!
[Note 7 Questions & Answers] guthrien:
Horrible. One of the all time low moments for a tech device and company.
[Note 7 Questions & Answers] Boy Bisaya:
Hopefully Samsung wont remotely kill Note7 for those who prefer not to surrender their devices. Those who are concerned about safety can freely have it replaced. Those who are taking the risk and are technically inclined at least has the option to keep them.
[Note 7 Questions & Answers] Chippy_boy:
Would you mind telling that to Oculus as well please?

I agree with you 100.00000% by the way. It's MY phone and if I want to use it, or if I want to learn to juggle with my Global knives, that should be MY decision.

That Samsung crippled the 1st generation of Note 7's with the 60% charge limit, REALLY p1sses me off. Oculus making Gear VR not work now with my replacement Note 7, REALLY p1sses me off. If Samsung try to push some update down that disables my Note 7, I will go ****ing ballistic. But I expect they will.
[Note 7 Questions & Answers] a2597:
returned mine for one of only 5 note 5's still around my area.

I would have gone with the S7, but I'm sold on the Stylus after only getting to enjoy it for one weekend!
[Note 7 Questions & Answers] Boy Bisaya:
I now block Oculus updates and play with Gear VR without internet connection.
[Note 7 Questions & Answers] AeroMiku:
Samsung has stopped the Note 7 production. So, I think no Android 7 for Note 7. Sigh.

Currently I have Note 5 on my hand and planning to buy Note 7 but since they stopped the production and support, I'll keep using Note 5 untill next version of Note series released.
[Note 7 Questions & Answers] ScottLive5:
Of course they will, safety is their main concern:angel:
[Note 7 Questions & Answers] ronattack:
what phone do we get now?!
[Note 7 Questions & Answers] MKchrias:
Certainly is have you seen this|

http://www.xda-developers.com/samsu...-a-thermally-insulated-box-and-safety-gloves/
[Note 7 Questions & Answers] Shofar1:
It's official the Note 7 is dead, terminal, not to be resurrected.

Still on my note 3, still plugging along.

Hopefully there will be a note 8 with removable battery, no edge and maybe even a little bigger.
[Note 7 Questions & Answers] TomTanderson:
Sorry but this is crap (no personal insult intended). We didn't get anything like this in the UK. We were just told to hand over the phone in whatever we had (ideally the original box).

The reason for the exotic packaging was because the carriers in some countries refused to transport the phones and this presumably was how Samsung placated them. If the carriers hadn't have refused to handle them, Samsung wouldn't have given a crap about how safe they were to transport.

My entire experience of dealing with Samsung over this is they don't give a s**t about their customers, just how this will financially affect them.
[Note 7 Questions & Answers] Boy Bisaya:
What if I expressly inform Samsung that I would take the risk and keep my Note7. Come up with some sort of a waiver. Will they allow me to keep my device? Provided they wont remotely render the device non-operational.

I am in a denial stage right now. Lol. Seriously, Note has been part of my everyday task.
[Note 7 Questions & Answers] umbrokhan:
what phone do we get now?

get Galaxy S7 Edge or Iphone 7 Plus
[Note 7 Questions & Answers] ronattack:
the S7 does seem tempting, but why would I get a 7 month old month when the S8 is on its way :( and I would get the iPhone 7 plus but it probably won't even be available til mid November. This literally could not have happened at a worse time haha
[Note 7 Questions & Answers] hoursenghong:
I wonder, if they're going to lose billion on this model, why not let those badass users to keep their note 7 and still give the refund?

Wat? Are they gonna recycle the hardware?
[Note 7 Questions & Answers] grneyez:
One Plus 3[emoji1]
[Note 7 Questions & Answers] richie_b:
Axon 7:D:D:D
[Note 7 Questions & Answers] macawmatt:
Grabbed a pair of Moto X Pures for $250 each, something to last through next fall
[Note 7 Questions & Answers] pieman13:
Grabbed one on swappa for 199. Runs circles around the note.
[Note 7 Questions & Answers] Boy Bisaya:
Here's my take on this. Those who are concerned about the safety of their Note7 can go for replacement/refund as per Samsung statement.

Those who are technically inclined and willing to take the risk (including me) can hold on to their Note7. I checked a couple of Samsung regional website. While I can see that the notice to power off Note7 and have it returned is already posted, I don't see Samsung indicated a deadline. For me, this eases the pain of letting go. Well at least until Samsung starts to push updates that will render Note7 unusable and I think it is less likely to happen anytime soon. Until then, Note7 stays with me.

As for Oculus, I can live with my Note7 having no support for the Gear VR. I can get an S7 for that.
[Note 7 Questions & Answers] bayniner:
Fyi guys not sure about other carriers but verizon has stated that if you do not return the note 7 you will be charged full price for it on your account
[Note 7 Questions & Answers] guthrien:
Verizon didn't take our phones. They removed them from our accounts, gave us free upgrades and sent us out the door with the phones to wait for a mailer from Samsung. I fail to see how they're still involved at this point.
[Note 7 Questions & Answers] ouchouch:
Returned my Note 7 to AT&T corp. store. Waited for 2 hrs just to return! Felt like I walked into DMV! I only saw maybe 3 people including me returning Note 7. Everyone else was buying a new iPhone 7 or getting iPhone accessories or trading iPHone 6 for 7....:( Even the ATT rep. told me they've been selling iPhones like crazy....
[Note 7 Questions & Answers] Virgilu:
since i've never had the chance to hold it in my hands i've already bought S7 edge

at least is the only one close to N7
[Note 7 Questions & Answers] Dedline:
SAME. In Denial! I want my Note 7
[Note 7 Questions & Answers] bernard134:
those planning to keep,

Firstly, SAMSUNG will not be responsible for any Note7 injury next time BECAUSE they asked all users to stop and return them.

Secondly, you will definitely not see any more software update or even Android 7.0,

Thirdly, Samsung will MAYBE push a new OTA to all Note7 to cap the battery at certain level with the warning message be it you root or not,

Forth, maybe a KILL SWITCH OTA to make sure the device reach 0% battery it will not boot up again,

Lastly, no shop will ever take in used note7, note7 now in the market is worth $0.
[Note 7 Questions & Answers] Boy Bisaya:
I still don't agree that all units has to be returned just because of some random issues found. I understand that Samsung is after for our safety but until their findings is released, I refuse to believe that there is a major design flaw in Note7 that is worth the sudden recall. Well of course, there is this possibility that the issue is on a component level where problem gradually manifests as the device is used. Even so, it may be rectified during production. All I have now are speculations as I cannot relate all the incidents from the news to my Note7.

If the problem is on design, Samsung can quickly find the root cause. If reliability is the problem, it's more than a month now since the first incident. HALT, stress test and such will already trigger infant mortality of the device. Quality, it is something that can be corrected and prevented in the process.

I find it really strange why Samsung made a sudden decision to peramently end the Note7.
[Note 7 Questions & Answers] sonhy:
[MENTION=2406618]bernard134[/MENTION] it's because of xda that phones get software mods and updates, your scaring the wrong crowd here :p

you can turn off automatic updates and install a firewall to disable system apps from communicating.

it sux I have to use the note 7 in secrecy, but I need the s pen,... now just need a fire proof pouch.