yashsingh1/xdaforums huggingface dataset:
[Note 7 Questions & Answers] damponting44:
An official articulation by Samsung.

"Articulation on Galaxy Note 7

Samsung is focused on creating the most astounding quality items and we take each episode report from our esteemed clients genuinely. In light of as of late reported instances of the new Galaxy Note 7, we led an intensive examination and found a battery cell issue.

To date (as of September 1) there have been 35 cases that have been accounted for all around and we are at present directing a careful examination with our suppliers to recognize conceivable influenced batteries in the market. In any case, in light of the fact that our clients' wellbeing is a flat out need at Samsung, we have ceased offers of the Galaxy Note 7.
[Note 7 Questions & Answers] Gaugerer:
I went for the S6 Edge + to keep the bigger screen and keep the 64gb which is enough storage for me with the cloud as backup.
[Note 7 Questions & Answers] dkb218:
I'm thinking of getting the S7E. I still have my Note 4 for S Pen work. Now if only Samsung push an update to the S7E with Secure Folder.
[Note 7 Questions & Answers] Chippy_boy:
Yeah me too. It's the first and only mobile device I've felt safe enough to do mobile banking on. Fingerprint to get in, and iris scanning into the secure folder where all the banking apps were stored. It was so damned easy to check my bank balance and transfer money etc in a way that never felt safe before.

But I've wiped the phone now :(

What ON EARTH will I replace it with?
[Note 7 Questions & Answers] who_killed_santa:
I live in Australia and today received some weird kind of push message as notification directly from Samsung telling me to turn this replacement phone off and return it. They don't even say please or sorry.

I haven't tried to charge it since receiving the message, but I hope it hasn't come with the charge-limiting software update...

I'm going to hold out the next couple of weeks if I can, then get the Pixel XL. Samsung has lost this fan-boi, at least for a few years.
[Note 7 Questions & Answers] F For Fake:
RIP Note brand - they will have to rename their next device to something else.

Device is clearly unsafe, hence why the discontinuation, keep it at your own risk but remember these three points to why you shouldn't:

1) Unsafe and not fixable

2) Price of the device will tank, very few people will still want one

3) Phones have a very limited shelf life and will be replaced with a better device in the coming months

It's all fun and games until it catches fire - take the safety hint and move on.
[Note 7 Questions & Answers] sarobi:
Those of you who got a gift i.e. Gear VR, SD card, etc. with your Note 7, please share with us how is in your countries, whether you need to return these items together with phone or not ?

Thank you beforehand.

PS: Here in Slovenia, they want that we return all, although it was added as a gift for our preorders.
[Note 7 Questions & Answers] pappschlumpf:
I'll definitly return nothing except the phone!
[Note 7 Questions & Answers] koppee1:
I don't know why everyone keeps saying the note brand is dead... This whole episode puts a bad light not on the note brand, but rather the manufacturing quality and control of Samsung in general.

Supposedly they still don't know why it's catching fire. So how do we know the upcoming s8 won't have the same problem?

Yes, they have made so many problem free units in the past, but this is their newest? What if this is the start of a trend? Until they figure out what exactly caused the fire, every new phone they produce is suspect.

It's true that they seemingly tried their best and did a global recall.. But after this, an s8 global recall isn't as unbelievable as it was before this happened.
[Note 7 Questions & Answers] bluetoothless:
Not seeing any input on V20?

Any input as to why not?
[Note 7 Questions & Answers] macawmatt:
I too hope, and don't see them not being the Note line back. The S-pen was something unique to the market and though the Note line isn't just a power user phone anymore. I don't see the people who want a Note type phone not coming back to it next year, I will.
[Note 7 Questions & Answers] hoursenghong:
2.5m unit. About 1m sold. And about ~100 cases total of the problem EXCLUDING recent ones. Isnt it suspicious that they never find out what the problem is and cant fix with a new batch of production? Instead they ended the production, sale, and basically this very particular model support because the pressure was too heavy from both "willing" and unwilling forces.

What if it is just a bunch of people in one thread, like us right now, plotted to make that happen, and it really did happen? ~100 is a believable number. Overheat-then-catch-fire that will never be solved adds up. If they never find out the truth, sure S8, S9, S10 will always explode. But that's just my crazy wild thought. Forget it.
[Note 7 Questions & Answers] volfan22:
I am leaning towards the V20 too. Seems like the best alternative (even though it's not as good) at this point.
[Note 7 Questions & Answers] ScottLive5:
Perception is reality...Our beloved N7 and other Sammy products has become a joke punchline, now and forever
[Note 7 Questions & Answers] bernard134:
To make sure all Note7 is return to Samsung, i suggest and propose to all developers and XDA admin to lock all Note7 thread and remove all their custom roms for Note 7 link and developers to drop all custom development for Note7 for the safely of all Note7 users and general public.

It should start with XDA developers to set a correct example of having social responsibility as to drop support for a EOL recalled phone to prevent any users that want to keep the Note7 and risk harming themselves or others if it really explode next time after the full recall process.

I myself will be returning my exchanged green battery Note7 once Samsung Singapore advise us with more info on the full refund.
[Note 7 Questions & Answers] taz1458:
Yeah.... Cause that will work. Sorry, I'm taking my chances for now. Took it into the sauna with me 3 times since I got the replacement. If that didn't do it, I'm not sure anything will. I don't use nfc, I have turned off fast charging at night as a precaution. Love this phone too much. My first note, the stylus has me sold.
[Note 7 Questions & Answers] koppee1:
I'm actually just waiting for the refund process to start (here in the Philippines). Then I'm going to get an LG v20. Pixel was tempting, but I doubt they would sell it here outside of the grey market. Plus it's google's first phone. Scary. Might have problems.
[Note 7 Questions & Answers] Dzion:
Yeah there is no way I'm turning mine in anytime soon. This is my favorite phone and nothing on the market does it for me..
[Note 7 Questions & Answers] Novarider:
Bwahahahaha! You do realize that this is a VOLUNTARY recall at this point right? Plus this site is dedicated to development/rooting which voids all manufacturers warranties. This site is dedicated to people that don't follow the rules.

Not to mention that under your suggestion this very thread would be locked since you think all note 7 threads should be closed.
[Note 7 Questions & Answers] crash613:
How do I turn off the automatic updates? Thanks in advance
[Note 7 Questions & Answers] crash613:
So get rid of yours and go troll that forum
[Note 7 Questions & Answers] trini1201:
I haven't tried this, so don't know if it's good but saw it in another post.
[Note 7 Questions & Answers] Boy Bisaya:
I don't think its gonna work. Note7 threads here in XDA closed or not, developers, modders, tweakers, tinkers, and wreckers will still consider keeping their Note7 "hardware" down to the last second. Call them risk takers or plain stupid who cant let go. It's not about what's gonna happen with their Note7. It's not about the what ifs. It's about what they do in the first 5 seconds they see something odd is happening to the hardware. Either they scream in horror or they act to keep the incident contained. Some people simply don't speak the language but for those who do, we believe on something else about the Note7. And I for one dont surrender stuff without a technically convincing reason.

Nothing personal brother. Just sharing my perspective about your post.
[Note 7 Questions & Answers] Boy Bisaya:
Probably here is something that would supplement my perspective from my previous post.

http://motherboard.vice.com/read/galaxy-note-7-explosion-environmental-impact-recycling
[Note 7 Questions & Answers] Snowleopard1900:
How how do I remove the samsung battery and put a working battery in my note 7........ oh snap Samsung screwed up again..... at least they got the memory card slot right this time.
[Note 7 Questions & Answers] sonhy:
go to settings, search 'update' and select Software Update, and turn OFF scheduled updates.

to be sure, download a firewall app like noroot firewall and block everything from internet access except the apps you like.

and further more, download a package disabler app like BK disabler, and disable system update packages.

but really, using the firewall app should be more than enough and everyone should have a firewall enabled, why let apps send your private data without your consent.
[Note 7 Questions & Answers] sonhy:
package disablers work great, if you have a firewall, you have to initially allow the package KLMS agent internet access, then disable it when the disabler app fully loads.

---------- Post added at 03:40 AM ---------- Previous post was at 03:02 AM ----------

your not alone mate, I'll keep mine as long as possible, but ill also keep an eye on it, continue to test the heat + charging potential issues and keep informed on others experiences
[Note 7 Questions & Answers] equlizer:
I finally got my replacement today of all days. It's still in the box. Can i open it and keep all the accessories of both phones? IT says on the paper put the "phone" in the bag and seal it then put it in the box. So my guess is we can keep the adapters and the cord/charger?
[Note 7 Questions & Answers] bayniner:
I just recieved a text message from verizon stating that the note 7 would no longer be sold due to safty reason and that i need to return my note to where i purchased it
[Note 7 Questions & Answers] ooMoo:
I could do with a spare charger. Though when i spoke too Samsung on thev phone they said you had to return everything.

---------- Post added at 07:43 AM ---------- Previous post was at 07:23 AM ----------

You need to use a heat gun on the back of the phone. Then gradually slide cards or picks in as you manage to prise it away. You have to be extremely careful too much force and you can very easily break the back cover.
[Note 7 Questions & Answers] who_killed_santa:
I got a text today saying that if I swap for another Samsung product they will give me $250 credit and also refund the difference in price. Might wait for S8 to come out :)
[Note 7 Questions & Answers] Chippy_boy:
That was the position in the UK too, with the 1st recall. So like a muppet, I did exactly that, only to find that in Carphone Warehouse, lots of people had simply returned the phone and nothing else. But since I had mine all boxed up with everything, they took everything.

If I were you, I'd just take the phone back and keep the rest and see what happens. That's what I will be doing this time around.
[Note 7 Questions & Answers] pieman13:
What carrier?
[Note 7 Questions & Answers] SteveyJack:
The UK page has been updated now mentioning swapping for the S7.
[Note 7 Questions & Answers] TomTanderson:
I returned the first phone without anything, including the S-pen (thought it would be useful to have a spare for my new Note 7 - that worked out well!)

What use is a load of second hand peripherals to Samsung? None whatsoever. They will probably go in the same landfill site the Note 7s are going in.

Be environmentally responsible and keep your peripherals and put them to good use :)
[Note 7 Questions & Answers] ooMoo:
They want you to pay full price for the s7 too if you phone them. You can get a refund and get it a lot cheaper from 3rd parties
[Note 7 Questions & Answers] jenlovestattoos:
I love my Note 7 and I'm opting not to return it because this is the best phone on the market in my opinion. I did get the replacement phone the day it wss available (and they let me change colors) and this phone is set up exactly as I want it. If it catches fire then I guess I will get a different phone at that time however I feel Samsung will do their research only to find out the recall was not actually necessary. I love my phone and I will take my chances.

Does anyone else feel the same way?
[Note 7 Questions & Answers] Belimawr:
O2 UK gave me the option of pick any new phone, go sim only or cancel, going with cancel and getting a Pixel XL from EE.
[Note 7 Questions & Answers] The Phone Company:
Yup, I am DONE with the madness. I was (and still am) happy with my Note 4 after 2 years. It wasn't until sometime in August I did a search to see in Android N was coming to the Note 4. Saw that it wasn't, but the Note 7 was available on Pre-order with a free Gear VR *due to stock availability (Carphone Warehouse, UK). By the time I applied I was told there was no available Gear VR, but already had it in my head to order this fantastic looking Note 7. I missed the initial pre-order and was expecting mine September 9th. Never came, recalled. Next shipping date October 21st. Then changed to October 28th.

My point is I was expecting the S7 Edge to be priced in a reasonable way as an incentive. Even a CPW employee said their prices should go down. Been checking daily and no dice, in fact their 24 month contracts are almost the same as the Note 7.

I am DONE! I will just go back to how I was before knowing about the Note 7. It has been nothing but aggravation. Done!
[Note 7 Questions & Answers] svache:
I felt the same way, but looking at how the recall is now official with the consumer whatchamacallit saying it too, I don't believe for a moment Samsung is going to come back. They may already know the phone is more than likely going to be ok for most people, with only a very small percentage of people at risk. But the problem is damage control. They need to avoid having their name tarnished, investors are likely complaining or turning away and customers may not go back to Samsung if more phones catch fire. If anything would happen in a third round, they may as well cease all phone business because people will no longer trust them. The big issue is likely not whether we're at risk as consumers, it's whether they are at risk as manufacturer.
[Note 7 Questions & Answers] TomTanderson:
No.

I agree it is(was) the best phone on the market and I loved it. It is the first phone that in a long time that has had everything I wanted with great aesthetics. (I can live without a replaceable battery, for me, reliable waterproofing is a much more useful feature. )

BUT, this article sums up exactly why I will have my phone collected tomorrow and get a full refund - http://www.androidcentral.com/no-seriously-return-your-galaxy-note-7
[Note 7 Questions & Answers] svache:
I'm not sure the wireless charging pad from Samsung is the way to go with a possible faulty battery. I am not sure if my own Note 7 is one of the bad ones, but it did get awfully hot the last few times I was using a charging pad (similar heat as I had once with my Note 4 and a bad battery before (in that case it didn't explode but the battery did grow in thickness)). Reading about the recall this morning has me seriously concerned about what may or may not be.

Not sure what I can or need to do at this point though, the latest AT&T (which I got it from) statement causes me to have more questions than answers. I want a Note 7, not a different phone. I'm willing to wait for it, but can I? the statement isn't clear at all... I can exchange it for another phone.. what phone? Another brand/type? Or simply another Note 7 down the road? Will my AT&T Next subscription be extended until I receive the new Note, or will I simply continue to pay now? And why don't they simply offer to use a temporary phone until they have replacements N7's? Ugh :/
[Note 7 Questions & Answers] garrette:
Hope Samsung clears this up fast. No phone out right now compares to it. But if I was LG or Apple wouldn't now be a good time to release and try to steal some of Samsungs thunder.
[Note 7 Questions & Answers] Ryland Johnson:
I went with the return of money option.

I have read this thread and some of the excuses posters are making for Samsung are odd. Let me put this to you. What would the consequences be of one of these mobiles exploding aboard a plane at 11,000M?

In your pocket while driving a car or motorbike? Attached to your kids VR set?This is a very serious problem and the fact Samsung have recalled every Note 7 proves this point

Samsung had zero option but to recall the lot . Had a serious accident occurred due to this device like a plane disaster the litigation against Samsung would have been far far worse than it already is.

I have not lost confidence at all in Samsung and will continue to purchase their products.

I think Samsung HQ have acted responsibly in making a total recall of all sold and unsold present stock.

I doubt very much I will repurchase the Note 7 though as the new Gorilla glass has to be resolved plus I have questions what they will do with those million plus mobiles they are taking back!

As it takes several weeks to produce such a vast number of units then distribute them, I also question how long it will be before a genuine replacement arrives. I would refuse a refurb'. I will keep my excellent SG Edge 6+ until I see exactly how things proceed.

I sincerely hope no one is hurt and the situation is swiftly resolved. My strongest sincere advice to those who have yet to return their mobile is simply don,t use it and caution where you keep it.

Bloody shame. darn good mobile.

Ryland
[Note 7 Questions & Answers] Belimawr:
the phones they are taking back they will either write them off under insurance or they may cannibalize some of the components from them as the problem is only with the battery. as it would give them a stock of parts to refurbish other phones with.
[Note 7 Questions & Answers] gekkehenkie11:
Based on some rumour/samsung rep who supposedly said it was the connector that caused the problem. It's kind of funny how people are taking all kinds of decisions based on rumours like that.
[Note 7 Questions & Answers] svache:
Thanks, if that's indeed correct about the connector then I guess it would be safer to charge wireless. Still not sure why mine got hot a few times while charging wireless, but at least it takes away some concerns (if correct, of course.. like you said, it's a rumor at this time).
[Note 7 Questions & Answers] Belimawr:
the only official word from Samsung is it is actually the battery and nothing else, it's why they aren't recalling China as they know every device there has a battery from a battery factory that didn't have the fault.
[Note 7 Questions & Answers] gekkehenkie11:
If you have one anyway, yeah you might use it as well. If not, I wouldnt go through the trouble of getting one especially for this, for the rumour might very well turn out to be false and it might be a problem in the battery itself. My plan is just to charge it in a place where it cant cause any trouble and then replace the device when it becomes possible.
[Note 7 Questions & Answers] svache:
Yeah, I guess it's a wait and see game at this time still on whether or not the pads can do any trouble. I guess I'll be monitoring it closely, while taking my distance just in case :)

Similar here indeed. I'm a bit wary of my wireless pad right now, due to the heats I experienced earlier. I will either use the pad or the cable, but in a way that I can monitor it while not being too close to it, and certainly not charge it overnight while I'm asleep.

Meanwhile I hope AT&T clarifies their statement a bit because I really don't want to go to a different brand or model if not absolutely necessary.
[Note 7 Questions & Answers] kat3k:
This makes me laugh hard!
[Note 7 Questions & Answers] Batfink33:
Samsung have said the fault was caused by the anode to cathode whatever that means. Also it's not the device it's the battery cell.

http://www.samsung.com/uk/news/local/uk-statement-regarding-galaxy-note7
[Note 7 Questions & Answers] dja2k:
If I have a Verizon Note 7 version that was from the 1st batch of pre-orders in US, can I keep it, then wait til the replacements come in to the Verizon stores and then change it? My phone is working perfectly fine, gets a bit warm on wireless charging, but so did my Note 5, so I think I am good.
[Note 7 Questions & Answers] Belimawr:
the anode and the cathode are basically the 2 terminals in the battery, they use a chemical (normally acid) to transfer electrons and create a charge to power the phone. but as it is a chemical reaction there are normally safeguards in place to stop it having a runaway reaction, if these protections fail the reaction can run away and then it leads to a critical failure.

think of it like having a room sized fish tank connected to a room, the glass stops the 2 from interacting each other, if that glass cracks the water will run through into the room and cause damage, the bigger that crack the more that will flow through until the point of critical failure where both sides basically become the same and both sides are destroyed.

---------- Post added at 09:08 PM ---------- Previous post was at 09:07 PM ----------

most people will be fine, but it's if you want to take a chance of the 1 in 41k chance of having a bad unit.
[Note 7 Questions & Answers] dja2k:
I am willing to risk keeping it and wait for a replacement if that is the case. I don't want to go return it and buy something else.
[Note 7 Questions & Answers] rdcrds:
Sprint just told me i can either take it into the store right now and get a loaner phone till the new one comes in OR i can keep it till the new one comes in late next week they claim. So screw the loaner phone ill take the screen protector off and have fun with it for 10 days or so till the new one comes in.

Seems like a good thing from sprint to give either a loaner phone or let you exchange it in store no matter where you bought it.
[Note 7 Questions & Answers] Belimawr:
so far there are no official Samsung recall details so if your phone goes pop in the meantime it still comes back to Samsung as at no point have they said stop using the device.
[Note 7 Questions & Answers] TeleFragger:
wow i was going to pre order but never did as I read so much about lag and battery issues... glad I didnt... ill let the dust settle then read up again and decide if I get the note 7 or wait for 2017 phones to come out... tuesday I hope to attempt to replace the glass screen on my phone as I shattered the hell out of it...
[Note 7 Questions & Answers] jackdforme:
While their at it, why not also replace the Gorilla Glass 5 coating with something more durable.
[Note 7 Questions & Answers] Batfink33:
I would think the phone would start hissing and expanding and smoking if this happened it's not just going to explode with no warning. If you're careful when charging it and watch it, you should be fine until a replacement comes in. My phone ironically has got to be the coolest phone ive ever had when charging.
[Note 7 Questions & Answers] BarryH_GEG:
At last, a voice of reason. ;)
[Note 7 Questions & Answers] gekkehenkie11:
Thanks, finally some official info in the thread. It's not the connector, or 3rd party cables like claimed before but really the battery itself. The fact that they used several battery suppliers is also a good thing then. They also say they dont expect more incidents, which makes me think that either the device explodes first time, or it's just fine. But then again, why would they even recall them ... It doesnt make much sense ..
[Note 7 Questions & Answers] dja2k:
If my phone goes "Boom" and I get seriously injured, I guess that is a good reason to file for a lawsuit and disability haha
[Note 7 Questions & Answers] Belimawr:
I have to say mine is the same, charging it stays room temperature, playing games there is a barely noticeable heat increase, on the other hand my S6 use to get really hot more so on the top corner (guessing where the CPU was)