yashsingh1/xdaforums huggingface dataset:
[Verizon Note 7  Questions & Answers] GeoFX:
I heard Verizon has already been cutting off service for customers who they deemed to be "excessive" users, around 100GB/month as I understood, and forcing them to switch to a new capped plan. Have you heard anything?

This is off-topic but T-mobile will only be offering a single plan starting next week... Unlimited everything but with a lot of caveats.
[Verizon Note 7  Questions & Answers] ikarma:
I bought mine at Costco. Do I have to back to Costco for exchange? Or can I go to a Verizon store? The text I got said to bring it back to place of purchase and there was no mention of $25 off accesories.
[Verizon Note 7  Questions & Answers] liquidraven:
Think the 25 off was only through Verizon resellers like go wireless etc. Could be wrong
[Verizon Note 7  Questions & Answers] GeoFX:
The text message reads you need to return it to the store you purchased from to exchange and get the $25 accessory credit and likely that refers to the Verizon store you purchased it from. Thrid-party retailers can set their own policies and may or may not have a similar deal in place. People received the text message only because their current Verizon subscribers and there is no implication you can exchange or return a phone at a corporate Verizon store like many people are asking about. Even Samsung won't let you exchange a phone with them unless you purchased direct from their website. Personally I feel like people who purchased their Note 7s from Craigslist/Ebay are in a pickle as they're at the mercy of whoever sold the Note 7 to them (if you purchased from an individual you're screwed). People buying from more reputable third-parties like Best Buy/Costco are less so but you need to go to them. The best course of action is always get a refund if possible and re-purchase later.
[Verizon Note 7  Questions & Answers] liquidraven:
I bought mine from a Verizon store and didn't receive the text with 25 included. This something I can still get possibly?
[Verizon Note 7  Questions & Answers] GeoFX:
Are you a Verizon suscriber? Everyone should've gotten it, especially if they purchased it from a corporate Verizon store, not a store that just has a Verizon logo on it but in actuality is just an independent reseller.

I returned mine yesterday for a refund at the Verizon store and will bring the receipt with me when I re-purchase a replacement Note 7 or something else. The text message I received explicitly states when I return the Note 7 and purchase any other smartphone, I would get the $25 gift card. So I'll demand it at that point.
[Verizon Note 7  Questions & Answers] whoofit:
Yes. I figure if it explodes any where within the manufacturers warranty I'll have no problem collecting. If it makes it through the manufacturers warranty the battery is solid so no issue. What I won't do is charge it overnight unattended for a couple months. I also have insurance on the house, car, boat and RV so I'm not afraid.

I would consider the exchange if something better with a pen was due for release in the next 1.5 months but that doesn't seem to be the case.

If I need to charge unattended for the first couple months I'll use a charging safety bag from the RC hobby. Can't help mentioning the big Lithium scare about e-cigs awhile back. Never had a problem with those either and I run a large one.
[Verizon Note 7  Questions & Answers] 12iVaL116:
yeah i thought the same. i figure i'd see what the exchange process is like. but I'm not gonna die if it doesn't happen.
[Verizon Note 7  Questions & Answers] GeoFX:
I'm not sure I would want to risk looking like the Hound for any kind of warranty if it accidentally explodes near my face lol! :p Oh no troll alert!
[Verizon Note 7  Questions & Answers] whoofit:
Never really know how the replacement will be, dead pixels, less reception, shorter run time. Right now the phone I have is perfect except an SPen issue that I already addressed.

I have bigger hassles in my life than imagining my battery could be bad but do understand the justifiable emotion and commotion.

---------- Post added at 11:12 PM ---------- Previous post was at 11:00 PM ----------

I'm sort of desensitized to exploding lithium batteries. In the last several years I have raised two 18650 Hi Discharge batteries to my mouth and discharged 100W of power from them many thousands of times all because smoking is bad for my health...:good:

If this recall was mandatory I would have a different view. I still haven't heard of a single incident in the US either which may or may not mean anything.
[Verizon Note 7  Questions & Answers] PsiPhiDan:
I'm thinking I'll either keep it or go with the V20. Larger battery, removable battery, Nougat, and incredible audio quality are enticing me.
[Verizon Note 7  Questions & Answers] Rippley05:
I'm with ya..but every time I get excited for an LG device, they always find a way to let me down. The G5 was a massive bust, so we shall see.
[Verizon Note 7  Questions & Answers] neyenlives:
I might. Samsung is supposed to have new stock in stores before the end of the month. I'll just exchange it once new ones come in. Not going to get a different phone. If Verizon doesn't get new stock in before the 30th I'll just go directly through Samsung..... Wonder if Verizon is going to give me trouble activating the new phone and transferring the assurian policy to it if I go through Samsung directly....
[Verizon Note 7  Questions & Answers] redsman55:
Just received this email from Samsung. I haven't drilled down to see what they have to offer.

US Note7 Exchange Program details inside

SAMSUNG

Your safety is our #1 priority

Samsung has identified an issue with certain Note7 battery cells. As a Note7 owner, we encourage you to participate in our US Note7 Exchange Program to receive an exchange.

Details about how to participate can be found at www.samsung.com/us/Note7exchange or at 1-800-SAMSUNG.

Click here to get started.

You received this email as a valued subscriber of Samsung updates and promotions.

To ensure delivery, please add MySamsung@email.samsungusa.com to your address book. Learn how.

Please do not reply to this email. If you need to contact us with questions or feedback, please contact Customer Service.

If you no longer wish to receive email from Samsung, click here to unsubscribe.

Legal | Privacy Policy

© 2016 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners. Screen images simulated. Actual appearances may vary.

Samsung​ Electronics ​America

85​ Challenger ​Road

Ridgefield​ Park, NJ ​07660
[Verizon Note 7  Questions & Answers] redsox 98:
So this is a long story. I figured what the hell I'm getting a replacement so I'll test out the water durability thing. Went swimming in the pool with it yesterday and took some awesome pictures of my kids with it. The bad is that it wouldn't charge. It kept saying that the moisture detection in the charging port so it wouldn't charge. I went into the Verizon store today and was talking to a salesman and he did some digging and found out that Verizon will give you an s7 or an s7 edge to use until they get replacement note 7's in. I would have just kept my note until the new ones come in but due to it not charging I was in there grasping at straws. I didn't just take the salesmans word for this so I asked to speak to the sales manager. She told me the exact same thing the salesman said. I still wasn't convinced so I asked to speak to the branch manager. He was not there today but they called him and put him on speakerphone. He reiterated what the other 2 had said.
[Verizon Note 7  Questions & Answers] guthrien:
That's a cool policy. I'm not really interested in either phone as a keeper, but that's a top end loaner. The timing is such there will be a couple other flagships to compare it to, but i don't see them outpacing this. I thought I might try the HTC for a couple weeks as I've never used one.
[Verizon Note 7  Questions & Answers] JulesJam:
Nope. Dispute with paypal if the seller won't take it back.
[Verizon Note 7  Questions & Answers] Mayze23:
The phone not being able to charge right after getting wet is normal. You have to wait for the USB port to dry out before you charge it. We have 2 S7 edges and my note 7, they all give the moisture warning after being submerged in water. Usually in about an hour or so the warning goes away and you'll be able to charge the phone
[Verizon Note 7  Questions & Answers] juliend:
Just off the phone with VZW. Tech stated that I would need to go through samsung to exchange. I read him the notification I got from Samsung on my phone this morning, that I should exchange the phone starting this week at the retail outlet where the phone was purchased. After putting me on hold for a while, he said I could take the phone to VZW, exchange it for another phone, and then exchange that phone for a new note 7 whenever they have stock. Seems that VZW is giving everyone a different story, and has no idea what is actually going on. I'll just take my chances and wait for them to have new phones in stock. If they don't have it by 9/30, then I'll figure something else out, I guess.
[Verizon Note 7  Questions & Answers] laserbiz:
This is pretty much what happened to me 3 different Reps, 3 different answers! I truly hate how Samsung and Verizon are handling this "recall"! I hope someone from Verizon or Samsung with some authority are reading the threads here at XDA and decides to do the right thing, and fixes this ClusterF*ck of a recall!
[Verizon Note 7  Questions & Answers] redsox 98:
I waited 20 hours and still no luck. I even tried a hair dryer to dry it out.
[Verizon Note 7  Questions & Answers] brentsalinas714:
The LG v10 was a piece of crap so idk about the v20
[Verizon Note 7  Questions & Answers] laserbiz:
Hot off the wire... Samsung has announced that UK and Irsh Note 7 owners can begin exchanging their devices starting September 19. I surt wish they would announce for us Yankees, because getting info from Verizon and I would suspect other carriers has been horrible!

Samsung reveals when it'll start exchanging recalled Galaxy Note 7s in the UK http://feedproxy.google.com/~r/androidcentral/~3/lDbivyydiBU/samsung-reveals-when-itll-start-exchanging-galaxy-note-7s-uk
[Verizon Note 7  Questions & Answers] Dodge DeBoulet:
I spoke with Verizon support yesterday (September 5th) and they told me I'd need to go to a VZW corporate store to exchange my phone. I'm an hour away from the closest corporate store (we move to our vacation home for the summer), and I told the rep that an exchange that required an hour drive each way wasn't particularly customer friendly when the original phone had been shipped directly to me. She didn't have any better answer than that, unfortunately.

I called back today and spoke with a different rep who initially said that I would have to call Samsung to have a replacement shipped, and I informed her that I'd read way too many stories of Samsung bouncing such calls right back to Verizon. She asked me to hold for a few minutes so she could check, and when she returned said that she could ship me a replacement, and it would include a return shipping label for my current phone. Inventory is expected by September 17th, and she would contact me on the 16th with additional details and possibly even get my replacement shipped (assuming inventory arrives early, of course).

So, cautiously optimistic at this point. The 17th is further out than I was hoping, but at least it's a date.
[Verizon Note 7  Questions & Answers] 12iVaL116:
stick it in a bag of rice for a few hours.
[Verizon Note 7  Questions & Answers] GeoFX:
Here are the leaked V20 specs expected to be announced tonight. Android Nougat out of the box. Just sayin'.

5.7-inch 2560 x 1440 display

Snapdragon 820 chipset

4GB of RAM

dual-rear 16-megapixel cameras

Fingerprint sensor

4,000mAh battery

http://phandroid.com/2016/09/06/lg-v20-specs-list/

If you're on the fence about exchanging, just return it for a refund and re-purchase the Note 7 only after looking at the new phones coming out this month (V20, iPhone 7, Google Pixel, etc.). It's only due diligence and does no harm.
[Verizon Note 7  Questions & Answers] gr_exclamation:
Don't think it helps that you tried to charge the phone shortly after getting it wet. When I submerged my phone, I waited about 2-3 hours before attempting to charge it. I also shook the crap out of my phone to make sure that there wasn't any residual water hanging out in the charger port.
[Verizon Note 7  Questions & Answers] brentsalinas714:
That's not much of an arguement bro lol

First off 500mah of battery is a bout an extra 2 hrs or so of use . Second nougat update will probably come this month for the note 7. Two cameras don't mean squat IMO because the note 7 takes great pictures even in low lighting . All im saying is I had a lot of issues with the v10 like overheating a lot ,major lag,and very poor battery life. Fyi same chip sets and screen also who cares about fingerprint to tell yhe truth i don't even care about iris scanner since you don't need a lock really .
[Verizon Note 7  Questions & Answers] GeoFX:
Lol the whole point is that instead of declaring blindly that you're going to do an exchange for a Note 7 (not pointing at you), get a refund and look around as the carriers are being very generous with their return policies. There's a lot of new stuff with different feature sets coming out! :)
[Verizon Note 7  Questions & Answers] redsox 98:
Uhhh so you were in my bedroom huh? It was at around 2 when I got in the pool and out before 3. Then tried at 10. So it was 7 hours.
[Verizon Note 7  Questions & Answers] brentsalinas714:
I understand what your saying but phone companies will only give you so long so your options are very limited IMO and that 8s why i will keep my note 7.
[Verizon Note 7  Questions & Answers] GeoFX:
You have until the 30th to return it and get a refund. If you purchase a new phone, then you have another 14 days to swap out for another phone or get a fixed Note 7 or dump Verizon. That's a lot of time! Also it's unknown if Verizon will let you have a similar grace period if you do an exchange for a new Note 7. Why sacrifice your flexibility?
[Verizon Note 7  Questions & Answers] Rippley05:
I agree with this. I had the g2, g3 and g4. I loved the g2, but the g3 and g4 had issued issues with heat, slowdowns, lag (especially text input). Also, even though my Note 7 is doing it.. display brightness throttle is highly annoying.

Verizon, as usual, is the most difficult, uninformed carrier. They simply do not care. As long as they get paid, they'll bloat your phone to no end and hound you if you're late.
[Verizon Note 7  Questions & Answers] guthrien:
Well the new US explosion, possibly while not charging, means I probably won't wait. Shame because I got the S View case today and I love it. But no phone is worth the risk. Can't believe this is happening, ugh. How can I look at an inferior panel again??
[Verizon Note 7  Questions & Answers] jackdforme:
So no one is going to max the time to see what the pixel plus is all about?
[Verizon Note 7  Questions & Answers] Froztvolt:
we haven't had any update through our systems yet. once we get word I will post onXDA forums the same day. unfortunately some of our stores don't get the best staff.
[Verizon Note 7  Questions & Answers] 12iVaL116:
Ah ha ha ha ha! [emoji1] [emoji1] [emoji1] [emoji1]
[Verizon Note 7  Questions & Answers] whoofit:
I should have just bought a burner....oh, wait, I did!
[Verizon Note 7  Questions & Answers] skillzo1:
I was set on keeping mine but after Seeing dudes jeep go on fire because of the note 7 im either going to exhange or get my money back. Just heard the airlines banned them also.
[Verizon Note 7  Questions & Answers] dadsterflip:
http://www.faa.gov/news/updates/?newsId=86424

Not really banned. Just don't turn it on or put in luggage.
[Verizon Note 7  Questions & Answers] furfmonkey:
seems theres some interest in the authenticity of that jeep video etc... might be a fake trying to get attention (negative) etc... verizon switched from out of stock to coming soon on the note 7 page on their website.. im hearing next week they will be back in stock and shipping with new batteries.. I called them 5 min ago asking about repurchase ..
[Verizon Note 7  Questions & Answers] skillzo1:
Anything is possible. People will go to extreme measures for money especially against a company like samsung. I dont believe for a second that he didnt know about the recall. But its possible he didnt and possible that he just left it in the car charging. That phone musta been extremely hot in direct sunlight in a car while charging.

On another note...is the note 7 plus a real thing? I may get my money back and just wait for that.

---------- Post added at 05:25 PM ---------- Previous post was at 05:13 PM ----------

What would be considered dangerous battety temps? I noticed mind getting slightly hot with my car charger but nothing that isn't normal according to touch. My note 4 would stop charging when it got too hot. I havnt notice that safety measure on the Note 7 yet
[Verizon Note 7  Questions & Answers] dadsterflip:
Cool. Too bad I got mine from bestbuy buy will see soon enough. Next week just around the corner.
[Verizon Note 7  Questions & Answers] dlang123:
Returning mine to Bestbuy, bought an Amazon unlocked phone for now for Verizon, because I sold my Note 5 like instantly. There is now reports of a house fire in South Carolina caused by one too. I'll just slum it with an iPhone 7+ until the Note 8 comes out.
[Verizon Note 7  Questions & Answers] dadsterflip:
Oh that one. I thought there was another one. That one is a weird one. Leaving the phone in the garage charging and go pick up the kids and do whatever else. Not saying it did or did not. Anyways hoping to see if they update the story or investigation about it.
[Verizon Note 7  Questions & Answers] Froztvolt:
I see how its possible. us married guys are always in the garage lol. either cars or man cave... :laugh:
[Verizon Note 7  Questions & Answers] dadsterflip:
I mean I see that lol but just when u leave to go pick up the kids. First thing I grab is my phone. Not really first but ya lol. Just in case I need to make a call. Wife calls or something. I've never just said eh charge the phone and go somewhere else for the day and come back but that's me doh so.
[Verizon Note 7  Questions & Answers] accordingtoome:
Trade for LG V20. I hate the curved screen on the Note 7. I just hope Verizon has them in stock before month end... but ya the curved screen really kills it for me
[Verizon Note 7  Questions & Answers] HeadKase:
I just returned my Note 7 and waiting for my account to show that I have an upgrade available again. Once it shows as available I am pre ordering an iPhone 7 Plus 256. Gonna rock my Note 2 for a while.
[Verizon Note 7  Questions & Answers] jacklivehere:
http://www.cpsc.gov/Newsroom/Press-Statements/Press-Statement-from-the-US-Consumer-Product-Safety-Commission-Regarding-the-Samsung-Galaxy-Note7/
[Verizon Note 7  Questions & Answers] bcountry:
The U.S. Consumer Product Safety Commission is involved now, so any new note 7 phones that samsung planned to release to replace the bad ones will have to go through testing first so the wait for the replacement phones will be longer then what's being said.
[Verizon Note 7  Questions & Answers] markwebb:
I now won't wait: will return for a full refund. Shame.
[Verizon Note 7  Questions & Answers] skillzo1:
If we return it for refund can we keep our free gift?
[Verizon Note 7  Questions & Answers] EMSpilot:
Note 4

I returned my Note 7. I am rocking my Note 4 with a removable battery and a new 256 gb SD card :D. Hmm just think how easy this would be if they still had removable batteries!!

I am going to wait and see if the new Google Pixel XL has an SD card slot. If not HTC 10 or LG V20.

Cheers
[Verizon Note 7  Questions & Answers] MatroxD:
I don't care, I'm keeping my note until the new units come in, and I can exchange.. But being without the pen.. No way, shape, form our fashion..

And just like we received the free gifts for purchasing this most expensive device, for our hassle, patience and loyalty, she should offer additional gifts.. Of course they never will, but they really, truly should..

from note 7
[Verizon Note 7  Questions & Answers] billinaz:
Im on a government plan so we normally cannot get anything done in the retail stores. I called today to see what our options are.

The first rep said that Verizon is no longer going to carry the Note 7 and suggested trading to another phone. I told him I knew VZW was getting replacement phones and I just wanted to know how I could get that done. He again stated that VZW is no longer stocking the Note 7, and is not getting any Note 7 phones, period. I told him I would just call back and get to someone that was not completely stupid.

Next call, rep says that we will be allowed to return in a retail store for an exchange and that they are expecting the replacement phones to arrive next week. He said I could also return it by mail for an exchange but that would leave me without a phone while that is processed. I told him what the last guy said..... he just laughed.
[Verizon Note 7  Questions & Answers] coton:
Here's the newest info from Samsung!

Exchange ProgramGalaxy Note7 Updated – Sept. 9 2016

Announcement

In response to our recent announcement regarding battery cell issues with the Galaxy Note7, we are advising that you power down your Note7 and exchange it now, as part of our U.S. Product Exchange Program for all Galaxy Note7 owners. We strongly advise all customers to use this exchange program because your safety is our top priority. Additional sales and shipments of the affected devices have been stopped, but if you already have a Galaxy Note7, we strongly advise that you replace it.

Through the U.S. Note7 Exchange Program, you can:

Exchange current Galaxy Note7 device with a new Galaxy Note7 (pending CPSC approval). Until time of approval, select carrier and retail outlets will provide customers, who prefer a replacement Note7, with a Samsung J Series loaner phone to use until new Note7s are available.

Exchange current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and replacement of any Note7 specific accessories with a refund of the price difference between devices.

We know this exchange is an inconvenience, so you will also receive a $25 gift card, in-store credit or bill credit from select carrier retail outlets when participating in the U.S. Note7 Exchange Program.
[Verizon Note 7  Questions & Answers] 12iVaL116:
i dont see why not. their loss
[Verizon Note 7  Questions & Answers] Amazingfoxx:
So I've decided to trade my fireball in for a s7 edge until I can get a non xplody n7. Noticed that a new Samsung promotion just started, so hopefully with the new s7 edge I can get a 256gb card to go along with my fit 2 I just received in the mail.

Is any of this Note 7 plus rumor true?
[Verizon Note 7  Questions & Answers] markwebb:
Yes Best buy explicitly states it as of 9/9:

Q: Can I keep the free item that I received with my Note7 purchase?

A: Yes, you may keep the free item that you received.

Q: Will I be charged a restocking fee if I exchange or return my Note7?

A: No, the Best Buy $35 restocking fee will be waived.
[Verizon Note 7  Questions & Answers] skillzo1:
I did not buy it from best buy. Either way tho im keeping it. If i have any problems ill tell them i lost it. What could they possibly do? They cant tell me no. Ill return it for full refund and keep the card. Ill use my note 4 for a bit longer. After this all settles down ill buy one for a few hundred dollars less from swappa.

IS THIS GALAXY NOTE 7 PRO AN ACTUAL TRUE PHONE THAT IS COMMING OUT?????