yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] force70:
I'm regretting taking mine back....there is just nothing else which can replace it.

Trying to find another FD unit to buy but all that's out there are snapdragon models lol....yes I know trying to buy a recalled phone with a possibly limited life cycle is not the best plan but I've done things much more stupid than this :p
[Note 7 Guides, News, & Discussion] Wooba99:
FYI, I've received a refund from Samsung Canada for my FD unit purchased online from Dubai. Well, the cheque is ready, I have to pick it up in Mississauga and trade for my phone. They paid me for the phone only, which is $1,067.46. Not sure how they came up with that number to be honest, as my actual cost on my credit card was around $1104. Plus I paid about $160 in duties/fees. Then there's the screen protector and cases. I'm out of pocket well over $200.
[Note 7 Guides, News, & Discussion] Brava27:
Jesus christ. I would love to know how you did that. I am in the same situation. I would be happy for that cash for my FD.

Sent from the Mars Rover
[Note 7 Guides, News, & Discussion] projectrs2:
WHOA good job!

Can you tell us how you managed to get that done???
[Note 7 Guides, News, & Discussion] NIKKOTUASON:
Okay I know Samsung can blacklist your IMEI when you give them your info for a refund, but can they blacklist your IMEI if you decide to keep your device? Is it illegal for them to do that or completely within their power?
[Note 7 Guides, News, & Discussion] Brava27:
Even if they did, there are numerous imei changing providers on Kijiji. Not a huge hassle for blacklisted device.

Sent from the Mars Rover
[Note 7 Guides, News, & Discussion] NIKKOTUASON:
Awesome that's good to know, even tho illegal lol.
[Note 7 Guides, News, & Discussion] Wooba99:
Long story.. I wrote physical letters. They contacted me back.

Short version, you need to contact head office directly.

oop.seca@samsung.com
[Note 7 Guides, News, & Discussion] turilo:
Is that their direct email? I need my refund for my FD and I've been on their ass for a month
[Note 7 Guides, News, & Discussion] Brava27:
Sent from the Mars Rover
[Note 7 Guides, News, & Discussion] projectrs2:
From what I understand, you're supposed to:

if you bought 2nd hand/kijiji/ebay/unauthorized dealer/international, you can't get a refund but you are eligible for an S7 Edge exchange

email them at ENRsupport@samsung.com with all your info

they'll send you a UPS box to send the stuff back in

and they'll mail you back a 7Edge?

Is that how this works??
[Note 7 Guides, News, & Discussion] darkequinoxx:
That's what Samsung told me too but I still haven't sent mine in yet.
[Note 7 Guides, News, & Discussion] Brava27:
For a refund or edge s7?
[Note 7 Guides, News, & Discussion] darkequinoxx:
For S7 Edge...I'm hoping they give me a black 64GB S7 Edge but let's see after I send it in. I also included my accessories receipt in the email I sent to them. Hopefully they refund all or part of it.
[Note 7 Guides, News, & Discussion] Brava27:
Umm 64gb S7 edge don't exist.
[Note 7 Guides, News, & Discussion] force70:
Just curious if any Canadians were able to get a V2 exynos unit with the green battery icon before the 2nd recall dropped?
[Note 7 Guides, News, & Discussion] cknewdeal:
I did get one.
[Note 7 Guides, News, & Discussion] javier24:
Anyone interested in selling to me a N930FD silver or blue?
[Note 7 Guides, News, & Discussion] asifnana:
Where you able to get a refund or exhange for s7 s7edge by contacting this email?

---------- Post added at 06:16 PM ---------- Previous post was at 06:13 PM ----------

Where you able to get a refund or exhange for s7 s7edge by contacting this email?
[Note 7 Guides, News, & Discussion] darkequinoxx:
I've sent them the email but they haven't provided me with instructions for the return/exchange yet...all I got was a generic email
[Note 7 Guides, News, & Discussion] asifnana:
when did you send the email? I sent it today, have you not received the return package in the mail?
[Note 7 Guides, News, & Discussion] darkequinoxx:
I sent it like a week and a half ago.
[Note 7 Guides, News, & Discussion] asifnana:
wow, I called samsung and they said 3 weeks for them to contact you and then another 1 week to get an exchange, that is crazy
[Note 7 Guides, News, & Discussion] darkequinoxx:
Yup...this is what I got from them although I already provided them will all the required info.

Subject:?*ENR Support

Dear Valued Customer

Thank you for contacting Samsung Note7 Exchange and Refund Support Team.

In order to process your request, please provide the following information:

Name: ?* ?*

Address: ?* ?*

Phone Number: ?* ?*

Email: ?* ?*

Model Number: ?* ?*

IMEI: ?* ?*

Place of Purchase: ?* ?*

For a full refund of your Note7 device, we will require a Bill of Sale. Customers eligible for a refund will be shipped a pre-paid-address box to return Note7 devices. Once we receive all returned devices a refund will be issued. This will take approximately 2-4 weeks based on the agreement date. Agreement date is reflective on the date that your device is shipped back.

If you do not have a bill of sale then you may qualify for a Galaxy S7 or S7 Edge exchange*. Customers eligible for an exchange will be shipped a pre-address box to return Note7 devices. Once we receive all returned devices a refund will be issued. This will take approximately 2-4 weeks based on the agreement date. Agreement date is reflective on the date that your device is shipped back. *Based on product availability and customers eligibility. ?*

Note: If your device was not purchased from an authorized Canadian Carrier and Retailer promotional offer will not be provided. Promotional offer is specific to each Carrier and Retail partner.

Please allow for 2 business days for your request to be processed once all of the above information is provided.?*

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. ?*As a recalled product, it is mandatory that all Note7 original and replacement devices be returned.

For Note7 general return inquiries, Canadian customers should contact?*1-855-747-6520.

Thank you for your cooperation,

Samsung Note7 Exchange and Refund Support Team

-----------------------
[Note 7 Guides, News, & Discussion] funkydude101:
Is there a way to exchange the note7 for an s7e in person if you do not have a bill of sale and don't want the downtime of no phone?
[Note 7 Guides, News, & Discussion] asifnana:
Which email did you email, when did you send original email and how long before they got back to you?
[Note 7 Guides, News, & Discussion] Brava27:
oop.seca@samsung.com they will ask for bill of sale. Also they responded same day everytime.

Good luck

Sent from my Blackberry Bold
[Note 7 Guides, News, & Discussion] MaestroSeven:
Trying to buy the silver version on ebay for the F variant but no stock left.... getting impatient.
[Note 7 Guides, News, & Discussion] balpreetsaini:
Ordered mine through swiftronics.ca $1200 shipped + tax
[Note 7 Guides, News, & Discussion] balpreetsaini:
Could someone who owns a N930FD try wifi calling. This is a make or break decision as I live in a poor reception area. My phone phone is supposed to arrive tomorrow.
[Note 7 Guides, News, & Discussion] MaestroSeven:
They only appear to sell the FD variant
[Note 7 Guides, News, & Discussion] force70:
Its going to be hard to try something which doesnt exist sorry.
[Note 7 Guides, News, & Discussion] balpreetsaini:
Pardon my ignorance, but have you tried opening the dialer, pressing the 3 dot botton, clicking settings and scrolling to the bottom. Is there an option for wifi calling there?

Balpreet

---------- Post added at 07:25 AM ---------- Previous post was at 07:22 AM ----------

Also if you are brave enough possibly try this hack. Now I know it's for the SG6, but most CSC hacks are universal. It should create a wifi option under settings in the dialer if its not there.

http://xdaforums.com/showthread.php?t=3087506

If you do not want to, I understand.

Thanks
[Note 7 Guides, News, & Discussion] @Class:
So looks like the FD is wind compatible as well. Shows up in available networks.

---------- Post added at 11:34 AM ---------- Previous post was at 11:29 AM ----------

Changed CSC, did nothing.
[Note 7 Guides, News, & Discussion] Yassinef:
Thanks
[Note 7 Guides, News, & Discussion] Pointro:
My FD came in and I can also confirm that it supports Wind's shoddy network.

All I did with my Nexus 4 was install a Custom ROM and literally nothing else. This time I'll be experimenting with Viper4Android and all of that stuff. Installing exposed seems confusing as hell though.
[Note 7 Guides, News, & Discussion] @Class:
Yeah I was on Wind once, got about 1.5 Mbps... It's really not worth saving $20 bucks a month for.
[Note 7 Guides, News, & Discussion] Pointro:
For me, it would be literally more than doubling my phone bill to get an equivalent plan from the Robellus cartel. It doesn't bother me much.
[Note 7 Guides, News, & Discussion] Wooba99:
Don't know what your plan is, but google Koodo Sask/Manitoba plan. It's only a little more expensive than a top tier wind plan and it's pretty amazing.. been on it for more than 2 years.
[Note 7 Guides, News, & Discussion] quangtungnguyen:
Hey guys is 4g actually lte because thats all im getting

With rogers btw
[Note 7 Guides, News, & Discussion] Pointro:
Yeah. What we have is actually more like 3.5G.
[Note 7 Guides, News, & Discussion] quangtungnguyen:
Haha but everyone is getting the same problem right

Edit ** maybe someone can shed some light my second sim is from MTS i verfifed that the apn is right but im only getting H+ where rogers (sim 1) is getting 4G which is LTE apparently. Any suggestions
[Note 7 Guides, News, & Discussion] mrnovanova:
Yeah go to settings >general management >status>SIM status

If you flashed another rom or firmware from different device LTE might show up as 4G. Not sure what the case for you. I know that with Rogers firmware 4g means H or H+. Check SIM status to be sure.
[Note 7 Guides, News, & Discussion] THS1989:
????

Canada gets the Snapdragon version. I don't get the point of this thread.

There is no Exynos in Canada unless you import it so why even bother talking about a Canadian Exynos one ?
[Note 7 Guides, News, & Discussion] Devhux:
A few of us commented how the regular Canadian thread was turning into mostly talk of importing the Exynos variant, so the OP decided to try creating a new thread to help separate the discussion.

Figured it was worth a shot, and so far seems to be working.
[Note 7 Guides, News, & Discussion] THS1989:
So is the Exynos one better ?

Surely the snapdragon one has some upsides too.

Should I be considering selling this Snapdragon one or returning it to get a Exynos version ? (I'm on Bell)
[Note 7 Guides, News, & Discussion] Devhux:
The big reason for going with the Exynos is that it can easily be rooted, and custom roms are available. It also apparently has better battery life as well.

Unless you absolutely need root, and are willing to sacrifice your warranty (or at least make it more of a hassle to deal with), your Snapdragon Note 7 should be fine.

To those with the Exynos unit, feel free to correct me if any of my statements are incorrect.
[Note 7 Guides, News, & Discussion] mrnovanova:
Going to exynos also forfeits you carrier's marquis features like Volte and Wi-Fi calling with Rogers. Not sure if bell has anything special. And like [MENTION=862620]Devhux[/MENTION] mentioned I started this thread for all the Canadians who sold or didn't get the SD 820 in favor of the Exynos since the Canadian note is the W8 SD 820 variant.

Sent from my note 7, my pixel C or my oneplus 3 depending on how I'm feeling!
[Note 7 Guides, News, & Discussion] mrnovanova:
Did you finally figure out your csc issue? I was thinking about it yesterday and I remembered going in the buildprop and taking the RWC folder out a couple of levels an removing all the other carrier's folders and then rebooting the phone. I was frantic, did a lot of stuff not sure exactly what it was that made RWC stick...

Sent from my note 7, my pixel C or my oneplus 3 depending on how I'm feeling!
[Note 7 Guides, News, & Discussion] dafloof:
I have a N930FD arriving tomorrow. Just curious if there is a way to get the Canadian csc's on the phone without rooting? I am a newbie to this but I know at least one member did it, stating he was seeing lte and lte+ displayed.

If I have to root, no biggie but would prefer not to.

Thanks
[Note 7 Guides, News, & Discussion] Devhux:
You probably won't get the Canadian csc on there, but if you put in your APN settings correctly you'll get LTE.
[Note 7 Guides, News, & Discussion] mrnovanova:
You will get LTE given you put in the right apn but it might display as 4G. Please let me know as I'm curious to know myself.

Sent from my note 7, my pixel C or my oneplus 3 depending on how I'm feeling!
[Note 7 Guides, News, & Discussion] force70:
Yup shows as 4g but there is a fix for that.

No need to input APN.. as soon as i popped my sim in i had LTE.
[Note 7 Guides, News, & Discussion] dafloof:
Thanks for the answers....just my luck, worldwide recall announced today. Not sure what will happen with those of us with the FD model but don't really want to send it back or exchange for a North American version.

Curious if I should just keep it and not exchange?
[Note 7 Guides, News, & Discussion] NIKKOTUASON:
I'm taking the risk. My device runs perfect. The only time my device gets warm is when I'm fast charging and playing Order & Chaos 2: Redemption at the same time and that's very mild warmth. I've tried 3 different chargers and cables from OEM to third party to simulate heating and got no result, though the third party chargers took almost 45 minutes longer to charge.
[Note 7 Guides, News, & Discussion] toastyy:
I would guess we will end up having to return the devices to the retailer rather than Samsung, as I doubt the official stores in canada have/will order in international variants. They are opting for a full replacement rather than swapping the battery, right?

On that note, mine is en route from swiftronics.ca - I'm considering just refusing the package rather than accepting and sending it off again. I emailed swiftronics for their instruction on this matter and will post their reply when I hear back.
[Note 7 Guides, News, & Discussion] force70:
I got mine at swiftronics also but i bought it in store...guess we will see what happens
[Note 7 Guides, News, & Discussion] toastyy:
"I will have more information on the recall by Tuesday. We are inquiring with Samsung international but their response time will be delayed due to the time of day in Asia. "
[Note 7 Guides, News, & Discussion] NIKKOTUASON:
This is what never-msrp (EBay seller) said to me when I asked:

"battery issue claim on less then 20 phones over million units

it's it's 0.0002% chance.

and the battery issue happen because customer use Third party

USB Type C adapter and not the original Samsung.

we will update when we will have more info in few weeks

Thanks".
[Note 7 Guides, News, & Discussion] Brava27:
Features that bell nor Telus offer. Stop busting our exynos balls.
[Note 7 Guides, News, & Discussion] @Class:
I got mine from never-msrp as well, but their info is wrong. Most of them have been with the Samsung Original charger, 35 reports in just 2 weeks. Ugh Samsung...
[Note 7 Guides, News, & Discussion] Devhux:
It's still valid information,and note he said "with Rogers."
[Note 7 Guides, News, & Discussion] mrnovanova:
In a way Samsung should have learned from the stylus thing last year. They need to dummy proof a bit more.

Sent from my note 7, my pixel C or my oneplus 3 depending on how I'm feeling!
[Note 7 Guides, News, & Discussion] mrnovanova:
I made a nice little Exynos thread for you and that's how you repay me ...[emoji23]

Sent from my note 7, my pixel C or my oneplus 3 depending on how I'm feeling!
[Note 7 Guides, News, & Discussion] mrnovanova:
He's just busting my balls bro. It's all love!

Sent from my note 7, my pixel C or my oneplus 3 depending on how I'm feeling!
[Note 7 Guides, News, & Discussion] mrnovanova:
He's just busting my balls bro. It's all love! Or is it?

Sent from my note 7, my pixel C or my oneplus 3 depending on how I'm feeling!
[Note 7 Guides, News, & Discussion] force70:
As ive see here on xda from a plethora of users....you cant dummy proof everything :D

sent from my Note 7 or S6
[Note 7 Guides, News, & Discussion] @Class:
Does everyone's netflix work? Mine errors out with 0013 anytime I seek.
[Note 7 Guides, News, & Discussion] force70:
I hadn't tried it yet but did just now after I read your post and its working fine for me but Im not rooted yet.
[Note 7 Guides, News, & Discussion] digitalallstar:
I'm getting the same thing. Rooted and on Hydra ROM.
[Note 7 Guides, News, & Discussion] Brava27:
Oh no. This isn't good.

Sent from my iPaq hx2110
[Note 7 Guides, News, & Discussion] Idan73:
Could be case of having to manually delete samsung crypto library file again like we had to in older days, for Netflix to work again.

One step forward, 2 steps back.
[Note 7 Guides, News, & Discussion] digitalallstar:
Did a quick search but couldn't find how to do that. Can you point me to the right direction? Thanks!
[Note 7 Guides, News, & Discussion] aznblade:
Just wondering how is the warranty like if I bought from swiftronics? Do they send it to directly to Samsung or do repairs on site? Considering the Exynos version but not sure where to get it from.
[Note 7 Guides, News, & Discussion] acheney1990:
So if I was to get an international version what do I have to do to set it up on Bell? Or can I just put the SIM card in and it works? What about software updates?
[Note 7 Guides, News, & Discussion] Brava27:
I get my international version tomorrow. On bell. I believe it's plug and play. I let you know.

Sent from my iPaq hx2110
[Note 7 Guides, News, & Discussion] force70:
Yup.

I put my rogers sim in and did nothing else...zero issues
[Note 7 Guides, News, & Discussion] acheney1990:
Thanks. Look forward to hearing how it goes for you. Where did you get it from? Are you worried about the recall?

---------- Post added at 01:05 AM ---------- Previous post was at 01:04 AM ----------

So you get LTE and everything no problem. Where did you order from?
[Note 7 Guides, News, & Discussion] Brava27:
As force70 said. It's working fine for rogers.

Bought eBay from tropical mobile

Sent from my iPaq hx2110
[Note 7 Guides, News, & Discussion] radrcanada:
How much do you trust their response?

Has Samsung figured out a guaranteed way to know what batches are affected? If anything, wouldn't it be imei or date of manufacture specific?

I'm my honest opinion, international eBay sellers could say anything, because they don't care and know it's very hard to go after them for misleading, or incorrect information. They only care to sell, sell, sell. Once they have your money and it's past the time limit for negative feedback, they no longer care.

Either way, I am upset about this whole thing too because I want to buy the FD but how to know if it's a fixed version or not?
[Note 7 Guides, News, & Discussion] Brava27:
Yes true. But in reality 1 in 42,000 are affected. I will monitor my device and charge like crazy. If it explodes then oh well. I will bug Samsung for anew phone lol

Sent from my iPaq hx2110
[Note 7 Guides, News, & Discussion] force70:
Yep LTE out of the box ..i thought maybe Id need to set up my APN but nope it worked immediately

and I believe I already told you in the other thread where I got it.

In case that wasnt you....Swiftronics
[Note 7 Guides, News, & Discussion] bgoh82:
Just to share, I'm from Malaysia and the batches are made in Vietnam. We too are part of the global recall program.
[Note 7 Guides, News, & Discussion] radrcanada:
Sent from my iPaq hx2110[/QUOTE]

Well I'm not a paranoid person or anything, but I look at it this way:

It would really, really suck if you put the Note 7 to charge overnight and it accidentally burned your house down with your spouse, kids, parents or pets inside. I know it's only 1 in 42000 odds, but are you willing to bet those odds against your family?

That's just my humble opinion and 2 cents, and I can be 100% wrong, but just a thought, lol. I really, really want the Note 7 930FD, but gonna have to wait till they are more certain about which ones are affected.
[Note 7 Guides, News, & Discussion] htcplussony:
Some of those ebay sellers probably sourced it from other countries and not as easy to just return it.
[Note 7 Guides, News, & Discussion] acheney1990:
I was talking with Bell and they're offering me to to a full refund on my SD Note 7. I occasionally experience bad lag. This would also get me out of my contract. I'm wondering if it's worth getting the Exynos version, if performance and battery is really that much better or should I just get another snapdragon version.
[Note 7 Guides, News, & Discussion] @Class:
I am getting the shaft from my ebay seller never-msrp too. They said Vietnam batches are not affected, untrue according to Samsung recall information.

My battery is from SDI, hence part of the recall. You can check your battery by going into adb shell and issuing:

cat /sys/class/power_supply/battery/batt_type
[Note 7 Guides, News, & Discussion] radrcanada:
I think people who are getting the run around from Never-Msrp should be leaving appropriate feedback. From what I've seen so far on the threads, they are just giving excuses and the run around to their customers.
[Note 7 Guides, News, & Discussion] Brava27:
Can I do this on my phone or can I do this on the computer
[Note 7 Guides, News, & Discussion] wallyg8r:
You can use root explorer on your phone (root not necessary) to browse to the file and just use text viewer to read the file.
[Note 7 Guides, News, & Discussion] Brava27:
SDI it is. Guess my house is burning down. Considering only 35 units out of 2 million went to "hell" I am not returning this device until it explodes lol
[Note 7 Guides, News, & Discussion] turilo:
Same buyer as me and have the same battery SDI and does say made in Vietnam but that doesn't mean anything. I've contacted that seller when first hearing of the recall and now he's saying this crap?

Wonder if there's something that can be done via PayPal.

As for my device I haven't experienced anything abnormal
[Note 7 Guides, News, & Discussion] Brava27:
Me neither. I've flashed, wiped, started from stock, charging all day off and on. Those affected had problems day 1. I am not returning mine because this whole recall is getting blown out of the water. You have better chances at winning keno lol

Sent from the Upside Down
[Note 7 Guides, News, & Discussion] force70:
Ive used multiple chargers cables and usb c adapters...left it charging overnight a few times..charged it on diff car chargers in all 3 of my cars..basically everything your not supposed to do and i havent blown it up yet lol.

Yeah..just a little overblown...kinda reminds me of stagefright which was hilarious watching people freak out over.

Not saying there are not issues but its not like one in 10 devices...
[Note 7 Guides, News, & Discussion] Brava27:
Worst case scenario my phone explodes, leaves burn marks somewhere, I ***** and complain to eBay and Samsung and I get a new phone. Can't see an issue lol

Remarkably I was charged $26 for import charges via FedEx from Singapore. I don't want to risk more charges exchanging my devices if it has to go through USA. I heard it was $150+ for others.

Sent from the Upside Down

---------- Post added 07-09-2016 at 12:13 AM ---------- Previous post was 06-09-2016 at 11:40 PM ----------
[Note 7 Guides, News, & Discussion] skyeking69:
Haha my FD is SDI as well...I guess we'll keep the fire stations busy..... Called my 3rd party vendor, they gave me the huh?? recall?

I'll get the boss to call you........yup no call. Called Samsung at Sherway seems it's not a recall now but a Voluntary Exchange ? Up to you?

Wish Samsung would just tell us whats' really going on ?
[Note 7 Guides, News, & Discussion] Brava27:
I wish Samsung would be more helpful for those buyers from eBay. Then again, I doubt sherway will have dual sim models in stock.

Sent from the Upside Down