yashsingh1/xdaforums huggingface dataset:
[AT&T Note 7  Questions & Answers] dvtmg704:
Im residential

---------- Post added at 05:50 PM ---------- Previous post was at 05:49 PM ----------

At&t people dont know s***
[AT&T Note 7  Questions & Answers] sean8102:
Mine is the same way. Says shipped on the 14th but wasn't picked up by FedEx until about 1:30 PM today. Shipping by overnight from Fort Worth Texas to Hot Springs, Arkansas so scheduled for delivery tomorrow.

Seems AT&T site is very slow to update.

http://i.imgur.com/NIzPWtj.png
[AT&T Note 7  Questions & Answers] chrispyutec:
Just like I said lol. Even a manager is in the dark.
[AT&T Note 7  Questions & Answers] WHO DEY:
I can confirm that mine shipped today. Presidential order that I placed on 84 at the store here in West Michigan. The bad news is it's shipping UPS, apparently UPS Ground. And it will deliver on Monday the 22nd of August. Questioning why I bothered to pre-order at this point. Questioning why I thought changing from Verizon to AT&T was a good decision. And questioning why I was told it would ship overnight when I pre ordered and then it doesn't. I called AT&T customer service in they confirmed all of that information as well as telling me that I could not cancel it once it has shipped, my only option is to go into the store after it's released buy one or get one and then return the one that arrives Monday. I'm not sure that's what I'm going to do 448 hours of use. Sucks. Sucks. Still sucks.
[AT&T Note 7  Questions & Answers] firefighter314:
West Virginia here, I just got off the att care number my UPS tracking number even though the website still says preparing to ship. These mother****ers shipped mine UPS GROUND from Texas and shows Monday the 22nd delivery date!! I told em that's unacceptable, what's the ****ing point of pre ordering it??? needless to say I'm on my way to the att store and raise hell... they better let me cancel this bull**** and pick it up Friday morning like every other jackass.
[AT&T Note 7  Questions & Answers] Phredeee:
Same here. Shipping UPS Ground scheduled for delivery the 22nd. Why did I pre-order? And why did they say it would be shipped in time for arrival on the 19th? I would even be OK with the 20th, but the 22nd? At least that is what UPS says right now, they don't actually have the package yet. I plan on being at the store on Friday AM.

The question I have is will they charge restocking for the shipped one even if it is unopened? Can it be returned to a store? Anyone have experience with this? Unfortunately calling customer service will not get believable answers.
[AT&T Note 7  Questions & Answers] sean8102:
I'm really curious why some people were shipped ground and some overnight. At first I thought it might have to do with distance, but I'm in Arkansas and my phone is coming from Texas and they still went with overnight shipping. I was never given any shipping options when I pre ordered from att.com. They could have done two day or something and it still would have gotten here on launch day instead of tomorrow. Weird.
[AT&T Note 7  Questions & Answers] Jfree3000:
This, left Tmobile and now I'm dealing with this bs.
[AT&T Note 7  Questions & Answers] azn2coo:
Miscommunication all the away... I also order black and so far seem like I will get it tomorrow.
[AT&T Note 7  Questions & Answers] mayhem1983:
At you guys got something coming your way i yet still have to receive any update!!!! I called numbers says backordered spoke to representives on the phone they said I should get notify by today and website just stuck on preparing to ship next ill pre order from best buy!!!!
[AT&T Note 7  Questions & Answers] ar4757:
Said "preparing to ship" on the website so I called and input my order number and it says it's not in stock. Typical

And I too and off to college the 20th so looks like I'm canceling.
[AT&T Note 7  Questions & Answers] Blaque4200:
Check the status of your order I pre ordered on 8/5 and my status shows that my phone shipped this morning and will be delivered on Friday.
[AT&T Note 7  Questions & Answers] DragonRydrz:
Im in the same boat! I preordered on 8/2 @ 11:55 PM EST. My order status still says "In Progress"!!! Its not even "Preparing to ship" when its says ship dates of 17th or 18th. I leave for vacation on the 19th, So i was hoping the phone would arrive to me on the 18th... now I'm going to have to wait around on the 19th for the phone to show up before I can leave on vacation. =(
[AT&T Note 7  Questions & Answers] sfb14:
i just got my tracking # from Fedex and was already picked up from TX... should be here by 8/18
[AT&T Note 7  Questions & Answers] nolimit06:
I'm a Premier customer and when I placed my order it showed FREE overnight FedEx. So I'm not sure if it's because of that or not. Sorry. [emoji53]

---------- Post added at 06:33 PM ---------- Previous post was at 06:32 PM ----------

Go back two pages and look at my post with my tracking stuff. Call the number there and see what happens.
[AT&T Note 7  Questions & Answers] DragonRydrz:
(Wont let me post pics)

Order date: 08/02/2016 at 11:55:19 p.m. ET

In progress

Estimated ship dates: August 17th, 2016 - August 18, 2016

This is what I'm stuck with! =( had to have been one of the first 100 people to preorder... finished the order within minutes of being avaliable.
[AT&T Note 7  Questions & Answers] nolimit06:
You call the number I posted two pages back? Online mine shows the same as you.
[AT&T Note 7  Questions & Answers] NerdsWBNerds:
That number is trying to help me activate my new phone, no help with order details
[AT&T Note 7  Questions & Answers] k5mitch:
I called the number two pages back and found out mine says backordered but on their update page it says it's being shipped on the 17th or 18th go figure.
[AT&T Note 7  Questions & Answers] nolimit06:
Wish I could be more help [emoji53]
[AT&T Note 7  Questions & Answers] sharkattack99:
Well I'm disappointed. Mine shipped today but isn't expected till the 23rd....should have just went into the store on friday...very disappointing to say the least.

Sent From My Galaxy S6 Edge+
[AT&T Note 7  Questions & Answers] k5mitch:
But who's to say that is really the case.
[AT&T Note 7  Questions & Answers] Birdsfan:
I'm a corporate account and it's shipping FedEx.
[AT&T Note 7  Questions & Answers] rpayton1974:
Mine shipped just now!

Just refreshed my order status and it is now showing shipped through UPS with a scheduled delivery on Friday.
[AT&T Note 7  Questions & Answers] DragonRydrz:
online and automated phone message says order received and its processing... now a rep is telling me that my order was canceled on 8/3! I am sooooooo pissed!!!
[AT&T Note 7  Questions & Answers] BarryH_GEG:
Finally. I'll say this though. The T-Mobile folks have been at level eight anxiety checking credit card debits, receiving UPS shipping notifications with no pick-up or delivery dates, and speculating on what it all means. My order said "shipping 8/17" from the day after I placed it and that's when my phone shipped. AT&T wasn't the fastest but they were the most accurate and drama free.
[AT&T Note 7  Questions & Answers] the1stSecond:
Mine shipped from Fort Worth TX this afternoon. Overnight via FedEx. Shows delivery tomorrow the 18th. Pre-ordered on Aug 15th online with AT&T. I live in South Texas and ordered the silver model. Good luck everyone.
[AT&T Note 7  Questions & Answers] Budrweber:
I also can confirm that my preorder from 8/3 has finally changed to shipped on the order status page within the last half hour. FedEx overnight TX to STL MO delivery by 8pm on 8-18-16. So glad to finally be able to dump my Moto X.
[AT&T Note 7  Questions & Answers] gsxrfl1k6:
I think it has to do with how you placed your order. Maybe... I placed it in-person in a store, while it seems like the ones that got overnight ordered online or over the phone. Who knows...
[AT&T Note 7  Questions & Answers] dvtmg704:
I did mine at store
[AT&T Note 7  Questions & Answers] sean8102:
That's what I think. I'm following a thread at android central and it seems like everyone that pre ordered at a retail store are getting UPS ground. I ordered at att.com and never got a shipping option but mine is FedEx overnight and coming in tomorrow from Ft worth Texas to Hot Springs Arkansas.
[AT&T Note 7  Questions & Answers] k5mitch:
I placed mine in store on the 10th says it's going to ship on the 17th or 18th then I check the order in a different fashion following the prompts from the phone number and it says it's backordered. Now I just did a chat session online with AT&T which was excruciating and now and she told me that it's going to ship today or tomorrow right doesn't know what the left doing. Wait and see I guess.
[AT&T Note 7  Questions & Answers] rpayton1974:
I ordered mine in store on Aug. 8. Shipped today with arrival on Friday. UPS
[AT&T Note 7  Questions & Answers] grmcrkrs:
My pre-order from 8/4/16 somehow dissapeared from my account today, at least I can't see it, access it, search it, or reveal it.

I called and the rep gave me the tracking information: Shipping UPS now in TX and will arrive the end of the day on 8/20/16
[AT&T Note 7  Questions & Answers] mayhem1983:
What color did everyone order that has had theres ship out?
[AT&T Note 7  Questions & Answers] ekerbuddyeker:
Shipped. Arrives tomorrow. Silver.
[AT&T Note 7  Questions & Answers] sean8102:
Silver, ordered 8/3. Arriving tomorrow via FedEx overnight from Ft Worth Texas
[AT&T Note 7  Questions & Answers] dvtmg704:
Silver

---------- Post added at 08:08 PM ---------- Previous post was at 08:05 PM ----------

I wish they had the gold for us
[AT&T Note 7  Questions & Answers] proaudiosoft:
Nothing has changed

Preparing order. Slow At&t :crying:
[AT&T Note 7  Questions & Answers] mayhem1983:
Anyone with blue coral get thiers ship yet
[AT&T Note 7  Questions & Answers] k5mitch:
Black, no ship. premier account
[AT&T Note 7  Questions & Answers] NAiLs00:
I can bust that theory, because I ordered mine at an AT&T store (authorized reseller, not corporate) and mine shipped UPS 2-day Air.
[AT&T Note 7  Questions & Answers] ricerx:
I'm looking through these comments and it's the same one's EVERY preorder of a phone I've been through (about 10). Here's what I've said previously and what I've experienced.

1. They use whatever carrier is cheapest and most convenient for shipping. My phones have shipped by Fed-ex, UPS and USPS. This Note 7 is coming USPS

2. There isn't just one single distribution center. They have multiple ones.

3. Because of multiple distro centers, they ship ground, next day and 2nd day... it all depends on where you are in relations to the distro center. Mine is coming from Ft Worth this time and that's only 40 miles away so it's coming USPS ground. I've had phones from other locations that came next day or 2nd day.

4. Sometimes they ship very early as you can see in some of the comments; 8/14 but still scheduled for 8/17.

5. Many times the shipper will hold the shipment at the local hub until the launch date. My Note Edge was at my local carrier's distro center for 2 business days and I got it on the day of the launch. No need to call.. they will not pull it or expedite it for you. I think the phone carrier's put a hold tag on them since they aren't ready for launch.

6. Because of #5, don't expect your phone to come early...I've never seen it happen to anyone here.

7. All of my phones have come on the day of the launch even when I had a delivery date after the launch...can't say the same for everyone else because there may be a lot of factors that come into play.

8. if they have enough stock, It really doesn't matter if you are the 1st preorder of just did it yesterday. If it's in stock they'll ship the same day or around the same day. I ordered mine late on the 15th and my co-worker ordered his yesterday and we both got our shipping confirmation.

9. Not everyone gets a text, email, online order status update when the phone ships. I had one phone that was delivered and I got my shipping confirmation 2 DAYS LATER! LOL!

I figured I'd throw this out there because it seems like everyone commenting seems confused or really concerned that their orders won't ship.
[AT&T Note 7  Questions & Answers] DragonRydrz:
also being told that even though they canceled my order, they will not call a store and have one put on the side for me. Im **** out of luck... all they say i can do is put in another order, hope this crap doesn't happen again, and get my phone shipped at a later date.
[AT&T Note 7  Questions & Answers] BarryH_GEG:
My Note5 came a week before the launch date (August 21) and a week before the declared shipping date for my order. I think all the carriers that shipped early got ***** slapped because people with questions started calling Samsung and they hadn't prepared their staff and/or hadn't ramped up staffing. "Early" for the Note7 was a handful of phone 2-3 days early across all the carriers (I don't know about Sprint).
[AT&T Note 7  Questions & Answers] javadahutch:
My Phone Shipped Yesterday!!

Checked myatt this afternoon and it showed preparing with 8-17 - 8-18 as the expected shipping dates.

Got a text message from att @ 6:23p CST today and it said it shipped with the FedEx tracking. FedEx shows it shipped yesterday (8-16) and will arrive tomorrow (8-18)!!!
[AT&T Note 7  Questions & Answers] ricerx:
yeah that's rare.. I wonder if they made a mistake shipping it that early (prior) to official launch. And I think you're right about the ***** slapping because I would've been calling too asking why you got it but not me! LOL!
[AT&T Note 7  Questions & Answers] proaudiosoft:
I ordered 2 blue coral phones. Not shipped yet. Ordered at Att store(morning on 8th). Says preparing still. 17-18th
[AT&T Note 7  Questions & Answers] mayhem1983:
Its looking like only silvers are getting push out including some black ones
[AT&T Note 7  Questions & Answers] ricerx:
I ordered coral blue at a store on 8/15 and mine shipped.
[AT&T Note 7  Questions & Answers] proaudiosoft:
It been thinking the blue coral is more popular, especially since most of the advertising was used with this color. Was worried when I ordered would be the last in line possibly. I saw a silver at the Att store, way nicer looking than I expected. Almost opted for it. Ending up buying the blue, as did my wife. We are going to need some different cases lol
[AT&T Note 7  Questions & Answers] Birdsfan:
Yes, mine shipped today.
[AT&T Note 7  Questions & Answers] proaudiosoft:
There is hope! When and how did you order?
[AT&T Note 7  Questions & Answers] Birdsfan:
Ordered on the 3rd via email to our company AT&T sales rep.
[AT&T Note 7  Questions & Answers] sean8102:
I think the silver is the least popular. If you try to place a new order on att.com the silver has the shortest ship time, blue and black are both further out. I haven't seen it in person, but from the photos I've seen I really like it. I wanted to get something other than black since every phone I've had so far has been black.
[AT&T Note 7  Questions & Answers] proaudiosoft:
Yeah, the silver is very sleek looking. I have always had black as well. I wanted something different too, was torn between blue coral and silver. Silver is not a good way to describe it. Almost like a well blended chrome and stainless. When I think of silver , I think of dated electronics. This is not that look at all
[AT&T Note 7  Questions & Answers] mayhem1983:
So I try to cancel and try to order silver instead but got this so hoping i get something soon :(
[AT&T Note 7  Questions & Answers] sireniankyle:
On the phone with Best Buy. They won't ship the phone until the 19th. Just cancelled my preorder.
[AT&T Note 7  Questions & Answers] sean8102:
You will probably get it tomorrow! Mine said the same thing till just about a hour or 2 ago but it actually shipped early this morning via FedEx overnight and is coming in tomorrow.

If you chat with AT&T on the website they can probably give you the tracking number.
[AT&T Note 7  Questions & Answers] Drsuessmn:
Yes I ordered blue coral online 8/5 coming from Texas to rural minnesota priority overnight by fed-ex arrival 8/18 by 430 I think I was upgraded to priority overnight to ensure delivery because we're 40 miles from the nearest fed-ex and fed-ex likely bumped it up to ensure it arrived on that day
[AT&T Note 7  Questions & Answers] Oditius:
Same here,,,,
[AT&T Note 7  Questions & Answers] dvtmg704:
Mines is at the airport now
[AT&T Note 7  Questions & Answers] sean8102:
I'm guessing mine is on a truck right now since I'm only about a 5-6 hour drive away from the shipping origin. I'm super excited, should be a heck of a upgrade from my S5.
[AT&T Note 7  Questions & Answers] dvtmg704:
I think everybody's going to get there's tomorrow
[AT&T Note 7  Questions & Answers] firefighter314:
this is such horse****! it looks like most of you are getting your phone tmw and we won't get it until ****ing Monday!! I've been on the phone 3 times today about this and they keep telling me it's Samsung who chooses the shipping method not att. I call bull****. I told them if I don't have my damn phone by Friday and everyone else does, expect to lose a customer.
[AT&T Note 7  Questions & Answers] dvtmg704:
Or just get some credit [emoji106] [emoji2]
[AT&T Note 7  Questions & Answers] Venom0642:
Tomorrow i get my Note 7

Running On Samsung Galaxy Note 7 N930A Wicked Dark Carnage Edition Theme
[AT&T Note 7  Questions & Answers] ar4757:
Meanwhile backordered even though I ordered it long ago
[AT&T Note 7  Questions & Answers] NerdsWBNerds:
If you have enough room on a credit card, you could go in the 19th, buy one, and then return the one that's been shipped to you
[AT&T Note 7  Questions & Answers] rbedell:
I called and complained, detailed the definition of a preorder. I got the back order through automated and through verbal. Then checked a few hours later and its shipping out of Dallas.
[AT&T Note 7  Questions & Answers] choiiii:
Great. Did the online chat with a customer service rep at AT&T. Says that it's not back ordered and that the whole "prepared for shipping" status is correct.

BUT she says that it will be shipped AFTER the 19th. What the ****?
[AT&T Note 7  Questions & Answers] javadahutch:
Unnecessary Excitation!?!?

Why are we all getting so worked up over a phone that probably won't be rootable until late next year, if at all?
[AT&T Note 7  Questions & Answers] mayhem1983:
I think if i want to root i would go with a nexus or unlock device i could careless about root thats my opinion.
[AT&T Note 7  Questions & Answers] Srw811:
Pre-ordered Aug 3 = delivery Aug 22

I just found out my pre-order that I completed on Aug 3 is not being delivered by UPS until Aug 22. I am beyond angry. What was the point of a pre-order other than wasting my time. I called twice and no one can upgrade shipping either. They ship straight from AT&T not Samsung. :mad::mad::mad::mad:
[AT&T Note 7  Questions & Answers] sean8102:
Personally I don't really care about root. I get that most people on this site care about that though. I'm excited because its gonna be a hell of a upgrade over my S5.
[AT&T Note 7  Questions & Answers] Brandon8791:
This is a joke, the phone scratches at a level 3 -.- im pretty disappointed in that... oh well

https://youtu.be/571pu66vEBc
[AT&T Note 7  Questions & Answers] mastaofdacat:
mine scheduled to be delivered tomorrow....to the att store . will they let me have it though ?
[AT&T Note 7  Questions & Answers] sean8102:
Thanks for the heads up. Convinced me to grab a tempered glass screen protector. I haven't used a screen protector since the old days of the ones with bubbles which is why I quit using them. Supposedly these go on easy and aren't noticeable, hope that's really the case.

https://smile.amazon.com/gp/product/B01GR9CWQC/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
[AT&T Note 7  Questions & Answers] XavierAD:
I care a little bit but I'm upgrading from a 16GB S4 that likes to turn off on its own
[AT&T Note 7  Questions & Answers] lskeys:
Took someone advice and called the 1800 att number to check the status for the 25th time today. Mine also shipped and will be here tomorrow. Hope I like it. Had the Galaxy S7 edge. Like the phone but it was too small for me. Then got the Nexus 6P (using) it now. Hope the note is big enough for me. If not I will return it.
[AT&T Note 7  Questions & Answers] FredState:
Ordered mine in store 8/12 to the black version

Been stuck on Preparing for shipping 8/17-8/18 for the last week...I keep checking and it still says preparing for shipment.

I did *6737# and it states....BACKORDERED

Being pissed I went online now to cancel my order to just get it in the store on Friday.....When I clicked cancel it said it couldn't because it was in shipping????

Now the cancel tab is gone and it can't be canceled?

If I don't get shipping info by today I am just going to buy another phone in store on Friday and refuse shipment on the new one.

This is crazy...WHY PREORDER????
[AT&T Note 7  Questions & Answers] timmyhawk1983:
would be quite funny if these ATT Reps we been bugging nonstop came together and shipped us a box that has 1 rock in it and written in permanent marker on that rock is "**** off" lol
[AT&T Note 7  Questions & Answers] Thrownsparks:
Any phones out for delivery..?
[AT&T Note 7  Questions & Answers] mastaofdacat:
Mine is to the att store . I had it shipped there instead of my house . I'm hoping they will let me have it today when it comes in .
[AT&T Note 7  Questions & Answers] sharkattack99:
Yeah it sucks mine isn't scheduled till Tuesday, don't think I will pre-order again just take my chances at a store on release day.

Sent From My Galaxy S6 Edge+
[AT&T Note 7  Questions & Answers] ny_chik:
Note&

I did the same thing, dialing *6737# and then I called the actual store that mine is being shipped to, and they claimed that looking at the online updates (att.com/orders) is more accurate than the *6737#. He said that it will say backordered because their is a shipping hold until the predetermined release date, which is 8/17-8/18. He sounded reasonably sure, but you never really know with AT&T, smh
[AT&T Note 7  Questions & Answers] Brandystrode:
This is just ridiculous! Mine is still staying preparing to ship and they haven't charged my card, the hold isn't there in my bank account. Called AT&T and they say wait till Fri to see if I get it but I'm leaving for vacation for 2 weeks :( Am very unhappy cuz they won't let me cancel and just get 1 from the store. Not happy with AT&T right now they had long enough to prepare these orders in advance with!
[AT&T Note 7  Questions & Answers] dvtmg704:
I wont get mine until tomorrow it just left the airport in TX
[AT&T Note 7  Questions & Answers] Thrownsparks:
Only a few more hours...
[AT&T Note 7  Questions & Answers] Drsuessmn:
What's the message? Don't attack the delivery driver
[AT&T Note 7  Questions & Answers] dmbfan13:
mine is! :victory:
[AT&T Note 7  Questions & Answers] sean8102:
Its in my town!
[AT&T Note 7  Questions & Answers] ny_chik:
LOL I said the same thing...each mode of order status that you use says something different, AT&T is so messed up when it comes to this type of stuff, smdh
[AT&T Note 7  Questions & Answers] firefighter314:
yall can kiss my ass with these "out for delivery" pictures!!!
[AT&T Note 7  Questions & Answers] GeekLight:
For those who are still showing the infamous "preparing to ship" and no tracking information when checking your order, you might try going here: https: // www . att . com / checkmyorder / omhub.rt

You'll need your order number and the zip code the phone is shipping to.

Going in through myatt still showed "preparing to ship" and no tracking info, but going in this way we got our tracking numbers.

Good luck!
[AT&T Note 7  Questions & Answers] mastaofdacat:
Called att today . I told them my phone is expected delivery today at your store .I asked if I can pick it up as soon as it gets there . "As long as you pre-ordered it you can ." Woo-hoo!
[AT&T Note 7  Questions & Answers] brandon_powell:
No matter how I check the status mine still shows "preparing to ship" What the heck is the point of a preorder if you aren't going to at least get it on launch day? I'm getting a bit frustrated.
[AT&T Note 7  Questions & Answers] mikezmac:
No love from AT&T. Have to leave on a work trip today to CA. :(