yashsingh1/xdaforums huggingface dataset:
[X Style (Pure) Q&A, Help & Troubleshooting] dsousa_:
Guess what!

I just did a downgrade using ADT so I flashed my Moto X Pure to Lolipop to validate my theory but no success.

I can said that the touching problem is a hardware issue and not a software like I was thinking.

Why is this happening, IDK but let me ask you if you did the same "ordinary behaviour" like me.

The day my Moto X starts to get like crazy getting ghost touchings and ghost slidings I was having my cellphone in my back pocket and driving my motorcycle mid trip 3-4 hours.

When I took my phone out to take some pictures I got a hot phone and the touchy doing crazy ghosty responses.

I turned the phone off but when I restarted like a minute after the ghosty touching was persistent, turned off the phone again and like an hour latter turned on, no more ghosty touches but the softkeys ( back, home, tasks) stopped working.

I read before that for some tablets this is caused by the protection case and they removed the case and worked again, well is not my case since I have not any case attached to my phone, but seems to be some bad pressure in some part that damage the touch area.

Please share your comments if you applied some pressure like me sitting in the phone, for me is a "ordinary behavior" (having my phone in my levi's rear pocket) but for Motorola seems too much.
[X Style (Pure) Q&A, Help & Troubleshooting] hannan3004:
this happened to my phone as well "After a Security Patch Update thru OTA" and navbar stopped working the Other Day and I guess we shall wait for the Next update to by MOTO "ANDROID NAUGAT 7". but for Now I use simple Control navbar from Play store Until The OTA update fix the problem.

on Lock screen mic and Camera shortcut works Properly so is the software issue....
[X Style (Pure) Q&A, Help & Troubleshooting] Marcel_16V:
I'm trying help my friend with her Moto X Style. It has the same problem and I could test the screen with a screen tester. And works fine all touchscreen. Apears that programing for buttons was missing.
[X Style (Pure) Q&A, Help & Troubleshooting] TheRealMrTrueX:
Just happened to me as well with a Moto X Pure - was driving in my car, security updated...buttons stopped working and have found zero way to get them back. They work when you flip the phone upside down, also work when the phone is locked to drag the camera or microphone shortcuts up, they just dont work on the 200x1080 pixel bar across the bottom.

-Uninstalled all "Screen Overlay" apps - nothing

-Boot to recovery and wiped cache partition - nothing

-Factory Reset the phone with Auto Restore - nothing

-Factory Reset with NO Auto Restore - nothing

-Factory Reset and 100% setup as a new device - nothing.

I cant believe there is no fix for this yet? How can a company rollout a security update that for the most part makes the phone very unuseable, cant even seem to see that they have addressed this.
[X Style (Pure) Q&A, Help & Troubleshooting] autosurgeon:
No issues with mine and I am running the Dec patch.
[X Style (Pure) Q&A, Help & Troubleshooting] aybarrap1:
Almost sounds like it was a corrupted OTA release. It could have been a server issue or whatnot. Call Lenovo/Moto support of the touchscreen is working in the navbar area but the navbar itself isn't. It is worth a try even if out of warranty. The worst they can say is they can't help.
[X Style (Pure) Q&A, Help & Troubleshooting] Marcel_16V:
I installed a custom ROM with your OWN buttons and saved that device.

I Installed a Resurrection Remix on her Moto X Style, the battery sucks, but the device is working.

http://www.resurrectionremix.com/
[X Style (Pure) Q&A, Help & Troubleshooting] twinskenny:
is there a solution to this yet?

back button home button not working?
[X Style (Pure) Q&A, Help & Troubleshooting] TheRealMrTrueX:
Nope, so far there is no video you youtube, no actual fix on any forums or no actual working solution whatsoever. This is ****ing pathetic, Motorola a Fortune 100 company released a security patch that clearly effected a small percentage of their phones. They have not addressed it or even offered to rush another patch that ADDS BACK IN THE PROGRAMMING for the 200x1080 bottom bar.

That is the problem, someone on a thread I found had dissected the patch, and the line for "Program; TouchPoints x200x1080 were just missing"

With this being more than just a few hundred phones, one would think they would actually try to assist. NOPE

Currently using a SoftKey App on the side of my screen, never buying motorola again after this type of blatant disregard for customer support.
[X Style (Pure) Q&A, Help & Troubleshooting] CathS:
Same problem here. Today morning, my 2015 Moto X Style just stopped working (the buttons). I did not do any update or install anything. So I do not really understand what you talk about here - it was an automatic whatever from Motorola that broke all the phones? That's ridiculous! Like a virus :D

I'm using the old Android Lollipop BTW - anyone knows if this issue remains on the new system? I never update due to serious slow down after it. Both Google and Apple are complete assholes when it comes to updates. So I've just been ignoring their "brand new awesome cool all is gonna work releases" :D

I've been a proud Moto user for years now. This is just unacceptable. They're gonna loose big with this one.
[X Style (Pure) Q&A, Help & Troubleshooting] autosurgeon:
If you would do a factory reset after flashing the newest major rom releases it would be plenty fast.
[X Style (Pure) Q&A, Help & Troubleshooting] CathS:
I don't update not just because of the possible slow down, but also because the new system brings plenty of workflow fails. For example the copy/paste that I often use needs more clicks, etc. I tried Android 6 on my Moto G3 last year and it was such a mess.

I'll just return my moto in May when Im in EU and ask them to take care of this. Then I

ll probably sell it and never go back to Motorola again. They failed big with this one.
[X Style (Pure) Q&A, Help & Troubleshooting] autosurgeon:
Pah the copy paste works fine. I have been using Android since eclaire and it's still only takes me two taps.to.copy paste and it works in almost every app. I don't.know what some people's problems are but they must use some really old.outdated apps.
[X Style (Pure) Q&A, Help & Troubleshooting] CathS:
Maybe they fixed it. On my Moto G3 I selected the text, then had to click the 3 dots on the right for either copy or paste later on, not sure which. In any case - took me two clicks to work with it. Way longer than on Android 5. Lots of fakups like that all around. And nothing really new and worthy other risk of updating.
[X Style (Pure) Q&A, Help & Troubleshooting] autosurgeon:
This isn't the Moto G3 that may be where you got confused.
[X Style (Pure) Q&A, Help & Troubleshooting] CathS:
Either way - my question was: Does the update to Android 6 fix these bottom buttons problem?
[X Style (Pure) Q&A, Help & Troubleshooting] Houndz:
Hi Im having the same issues. Ive also posted a thread about it. If anyone has any info please help!

Thanks

---------- Post added at 03:41 AM ---------- Previous post was at 03:32 AM ----------

Hi, have you fixed your problem? Mine started ghosting a few moments after dropping it. Like you, i restarted my phone several times and the ghosting stopped but my on screen buttons stopped working.
[X Style (Pure) Q&A, Help & Troubleshooting] pivic:
I also have this issue.... Can't find a solution.. I'm currently using Simple Control in the mean time but it is very frustrating...

Any news?
[X Style (Pure) Q&A, Help & Troubleshooting] anhqnguyen29:
It's very easy to fix,you need refill B-7000 gel under screen
[X Style (Pure) Q&A, Help & Troubleshooting] ASIByC:
Hello there. I had this issue yesterday, and I was planning to send the device back to Motorola to see if they could fix it. But I woke up today noticing a bit of response on the nav buttons. I started with me spamming the buttons and they rarely worked... I kept doing it until I got back full response from them and now I don't have any issues. I have no idea why this thing happens.

I don't know what to suggest you, maybe try and keep tapping on navegation bar until you get any feedback from them. If one of them suddenly responds, you should start having hope, good luck. Mine magically started working again, hope it goes like that for you.
[X Style (Pure) Q&A, Help & Troubleshooting] ASIByC:
So, a few days ago I realised I was having a bit of trouble with my Moto X Pure; everything on my screen was working but the navigation bar, it all started suddently and I had no idea what was causing it. I thought it was a software issue, I factory reset it to see if any of it would fix it, but no... No signals of recovery. Next day I woke up and saw that nothing had changed, then I started tapping on the home and back button with 2 fingers desperately to see if I get any response from the nav bar. After 1 minute of me tapping multiple times on it, my home button responded.

That gave some hope so I kept tapping and tapping on the navigation bar, and it all fixed itself. But I still had no idea of what was causing it. Turns out it happened again this morning, but this time I had the 'Show touches' option ON. One of those displayed touches appeared in the lower-right corner of the display, so it seemed to be that, that was causing the problem. What I did was, I cleaned the corner of the display, and tapped on it, and it disappeared... Everything was fixed, Navigation bars responded again.

I hope that with this experience I've shared I could do anything for those of you that have this issue. It is NOT a software issue, try cleaning the display, tap on the corners, clean the speakers, do anything but factory reset, it doesn't have to do anything with this issue. Although, this was just my experience, you could have a different problem.

Post sent from Motorola Moto X Pure Edition

Android version: 6.0 Marshmallow
[X Style (Pure) Q&A, Help & Troubleshooting] q.snake:
My father's X pure got the same problem. I solved it by setting the height of navi-bar to 125% or above in gravity box(need xposed), the functions will come back. If you don't have a better solution, try this, at least you can use the phone
[X Style (Pure) Q&A, Help & Troubleshooting] Spencervb256:
I solved that issue by doing this as well. But then the the whole bottom 1/8th of the screen stopped working. Apparently when you replace the screen and glue the LCD to the frame, if you use crazy glue it can cause issues down the road. Think that's what happened to mine, crazy glue lifted up from the frame which pushed up on something inside causing touch to go wonky :/
[X Style (Pure) Q&A, Help & Troubleshooting] dr.vj:
Me too having the same issue for the past 4 weeks. The buttons started acting crazy and later became non responsive. 2 weeks back again the buttons came came alive for a few minutes and then became non responsive again.

LMT launcher with dpi set at 480 working good
[X Style (Pure) Q&A, Help & Troubleshooting] troin:
i have the same issue here. tried everything , i'm now testing if maybe a downgrade will work. but it seems to be a hardware error, a very weird one... and ever since i've been changing roms it's only gotten worse and worse. at the beginning i changed to a crdroid rom and it worked, i managed to play and fiddle with the nav bar and everything worked fine. but then it just stopped working all together and a ****ton of ghost movements and presses appeared with or without protective phone cover .

****, i voided my warranty completely sure i'd be able to fix this but it doesn't seem to fix itself
[X Style (Pure) Q&A, Help & Troubleshooting] TechPrashant:
Switch as Guest user and switch back.

The same happened to my Moto X Style.

I switch the phone to guest user where the home panel was working. Then I switched back to Owner and voila the panel is back in action.
[X Style (Pure) Q&A, Help & Troubleshooting] DaBunny:
I'm having the same issue: I'm intermittently unable to reach the buttons at the bottom of my screen.

I'm sure it's not a hardware issue, because the buttons work fine when I boot into TWRP recovery. I'm on rooted stock Android 6.0, December 2016 patch. Any advice on how to fix?
[X Style (Pure) Q&A, Help & Troubleshooting] galileo_24:
I have a phone here which is facing the same issue, tried everything, nothing works
[X Style (Pure) Q&A, Help & Troubleshooting] dr.vj:
LMT launcher helps

Have tried everything n Moto service asking to replace screen which I don't want to

For now using LMT launcher which helps bypass navigation bar
[X Style (Pure) Q&A, Help & Troubleshooting] Avinash98:
I also had the same problem on my Moto x style from the past 1 week..

The software buttons were working fine before but suddenly one day they were not responding properly than after some time it stopped responding completely..

So I'm planning to

1. Factory reset my phone

2. Install a custom recovery like lineage os or Resurrection Remix ROM...

Does the following options make buttons work??

Plz help me.
[X Style (Pure) Q&A, Help & Troubleshooting] Sagar_1401:
congratulations.. even im the one facing the issue.. just today i had this issue.. can't help. but if u want to be helped then download smartpi from play store.. I'm not used to it but ill get used to it.. and I'll throw this phone and get non-moto phone from next time

the issue is because of the bad piece of design

it has very little metal housing inside i

lets take a minute of silence
[X Style (Pure) Q&A, Help & Troubleshooting] AsquareX:
Count me in too. After having this phone for ~1.5 years, facing two hardware problems including this and no solution for any.
[X Style (Pure) Q&A, Help & Troubleshooting] Brandroid28:
Crazy how often I'm seeing others post about this problem, ever since it started with me recently. My navbar went crazy with ghost-touches. Tried changing kernels, restored to stock and updated. Finally, I was gonna open my phone to tape over the digitizer connectors, because someone said it worked. But I stripped some screws and now might have someone else replace the whole digitizer/LCD/frame assembly. It's incredibly frustrating, because I bought this from Swappa last year, instead of keeping my Black Friday one from Best Buy, to save money. Should've known better. Said I'd never buy a Lenovo product, after my problems with a Yoga. But I have limited options on US Cellular. Until this issue, though, I was pretty happy with it.
[X Style (Pure) Q&A, Help & Troubleshooting] RxyzM:
Hello,

I am using MOTO X Style since February 2017. I too, am facing the problem of NAVBAR not working/responding; ghost touches since I updated to Nougat in October 2017. I, being in ASIA, got OTA update through CLARK_RETEMEA_DSDS_CUST image. There was another update made available in December 2017/January 2018 timeframe to CLARK_RETEMEA_DSDS_CUST amd I have installed that too thinking that they may have released the issue fix in the update.

Lately the issue has worsend. Now the soft keyboard does not respond for characters mostly on the left edge of the phone in either portrait or landscape mode. So typing and sending messages, at times receiving calls becomes a pain.

Your point on overheating makes sense as I too have observed that if the phone is hot, the probability of spurious touches cropping is high. But, I am not sure why the phone should get so hot when left on desk w/o any usage. One comment that I got was to switch off Location service because that uses LTE (4G) radio for GPS signal continuously. Have tried switching off the location service, but did not see much improvement either in phone's temperature reduction/spurious touches generation.

On the NAVBAR front, for me, if I rotate phone to landscape mode, the NAVBAR moves to right side edge of the phone and in this position it WORKS as expected!! Did this/Does this happen to you too?

Warm Regards,
[X Style (Pure) Q&A, Help & Troubleshooting] dddstudio:
I have the exact same problem. The nav buttons are either not responding at all or have a lot of ghost presses. It renders the phone completely useless. Anyone found a solution? Is this a hardware problem?
[X Style (Pure) Q&A, Help & Troubleshooting] AsquareX:
This is hardware problem and the only solution is to change the display panel plus digitizer. But even doing that might not be very helpful since people who have changed the panel faced the same problem again after some time.
[X Style (Pure) Q&A, Help & Troubleshooting] Bill720:
Uh... rotate?

At risk of sounding like captain obvious here, just rotate your phone into secondary landscape (to the right) to physically move the controls onto the other side of the screen. This is just a workaround, but will at least allow you to navigate the device until the hardware problem can be fixed. It's really that simple.

And you can be thankful that this phone never got 7.1, because this behavior was "amended" in that release of the software. :p
[X Style (Pure) Q&A, Help & Troubleshooting] Hitti2:
https://xdaforums.com/moto-x-style/help/solved-navbar-responding-t3993049
[Galaxy S6 Q&A, Help & Troubleshooting] julioolares:
Hi everyone like the tittle says.. I have lost my phone imei but was weird the way it happens I told you but first I have an G920T1 model

I'm from Mexico and I go to a trip with family to the USA my phone it's unlocked or is what I thought .. when I cross the line to USA my phone change its carrier to AT&T it's the carrier compatible with mine here (telcel) when you are there. OK everything was working good, data, calls and everything but when I come back to Mexico my phone loses imei why? I don't know .. I tried a different things but nothing seems to work now my imei looks like this

I already try stock but not worked .. is there any chance to root and put a fake imei from somebody else or efc back up and see if this works? Or what you recommend me to do

Thanks in advance and greetings to all

Sorry my bad English
[Galaxy S6 Q&A, Help & Troubleshooting] TheMadScientist:
If u got your box. Use xposed and iemi changer xposed module might work.

Key old thing i just got done tellin some boys in the g4 threads.

Backups backups backups!!! U can use cdma workshop possibly to rewrite if xposed dont work. It does on lgs. This is a touchy subject of rewriting iemis or changing them. Im not gonna explain how to use workshop but it works.
[Galaxy S6 Q&A, Help & Troubleshooting] julioolares:
When you say box you refer to octopus or that type or box? If yes then no. I don't have it
[Galaxy S6 Q&A, Help & Troubleshooting] TheMadScientist:
The box your phone came in. The box will have ure iemi or dec. Or i think on the s6s the iemi and dec is imbedded in the glass on the back at the bottom

---------- Post added at 07:52 PM ---------- Previous post was at 07:51 PM ----------

Cdma workshop is a win based pc software u can download online it has a pretty decent free trial
[Galaxy S6 Q&A, Help & Troubleshooting] julioolares:
Nope I tried xposed imei changer but no luck .. the thing is that I don't have the original imei, it doesn't shown nothing on the back because a change it for another one(different color) box neither.. I try with cdma but it's a little complicated I don't make the phone connect
[Galaxy S6 Q&A, Help & Troubleshooting] shark_cs:
Did you try re-flashing your version's modem via odin?
[Galaxy S6 Q&A, Help & Troubleshooting] sawdoctor:
I really am sorry that you are having issues but changing IMEI numbers is illegal and can not be discussed on xda. If you had requested help restoring your original I would have left the thread open but you asked for fake IMEI

Thread Closed

Moderation Team
[JASJAR, XDA Exec, MDA Pro General] user888:
I started this thread because I lost lots of time to find the answer to my problem scattered over many, many threads. I hope this posting can save a lot of time for others.

The problem

The HTC Universal suffers from the problem that the device turns off while the battery indicator still shows juice left.

The cause

It's the battery or the way how the device interacts with the battery. It can have something to do with ROM upgrading while the battery is not at 100%.

Solution 1: Buy new battery

A lot of people will immediately tell you to buy another battery. That's a solution. Batteries are not that expensive anymore. See Ebay for example.

Solution 2: Recalibrate the battery

For me it wasn't a solution (it was a new device with a brand new battery! And yes, I upgraded to WM6 immediately after purchase)

Source: the greatest part of the solution for me was provided here by Jwrightmcps.

1. Charge the battery overnight with the supplied poweradapter, not with the USB cable, then:

2. Drain the battery without SD-card, powersaving off and backlight on full, then:

3. At some level, the device will turn off. Switch it on and go to the bootloader by backlight+power+reset button and drain the battery until it's really empty, then:

4. Charge the battery again with the supplied poweradapter

*** WARNING AT YOUR OWN RISK ***

You can also try to put your battery in the freezer overnight (wrap it in plastic) to drain it, as I once did with a laptop battery. Let it get back to room temperature before you insert it back into your device.

*** WARNING AT YOUR OWN RISK ***

Prevention

Always drain your battery before you charge it.

Charge the battery with the power adapter not with the USB cable or car adapter

My story

I bought the device new in store and charged it in the car when driving home (one hour). After that I hooked up the device to my PC and upgraded to WM6. In the evening, when the battery was arround 40% it shut down... Never got a battery low warning.

(please make this sticky)
[JASJAR, XDA Exec, MDA Pro General] bdm333:
Effects of Bootloader mode?

A simple (silly?) question: if I enter Bootloader Mode do I loose all my data? Can I enter bootloader mode and just restart with no more effects than a soft reset?
[JASJAR, XDA Exec, MDA Pro General] mbirth:
When to exit bootloader-mode (i.e. reboot the device normally)? Before charging (before step #4) or after it is fully charged (after step #4)?

Cheers,

-mARKUS
[JASJAR, XDA Exec, MDA Pro General] kartam:
Well I don't want to invest in my universal as i'm changing it to another one, so I'd better fix my battery. I tried to do like this:

- discharge battery to 40% (device shut down)

- connected the + and - to a battery-powered speaker system and played music some time. This could discharge it more, what do you think about it? Well I can't say from my experience because I must wait for my device to discharge now ;)
[JASJAR, XDA Exec, MDA Pro General] user888:
The bootloader mode is used in this example to drain the battery. The bootloader is 'exited' when the battery is empty... :)

Draining the battery in the bootloader mode will take long, because backlight is not enabled.
[JASJAR, XDA Exec, MDA Pro General] user888:
No, you don't will loose your date.

Yes, you can enter the bootloader and restart with no more effects than a soft reset.
[JASJAR, XDA Exec, MDA Pro General] user888:
That is also a nice way to drain the battery. Be carefull that you don't shortcircuit the battery.
[JASJAR, XDA Exec, MDA Pro General] kartam:
doesn't work for me, seem it is a software wm6 reason, so probably there is one solution:

ROLLBACK TO WM5

maybe try to change another part of rom? update bootloader? i don't know... i prefer wm6 over wm5 but this gives me no choice...
[JASJAR, XDA Exec, MDA Pro General] TehPenguin:
Added to the wiki: http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue

(with full credits to user888 and JWright, of course)
[JASJAR, XDA Exec, MDA Pro General] cuteangelika:
when i had this problem, i just bought a fat battery... and followed the prevention steps. I only charge when my battery warning notification appears (less than 10%) and I dont use the usb cable anymore. When I recall why I got the problem with the previous bat, i realize it was because i had been using wm5torage a lot which required plugging usb cable. So now, when I need to sync my phone, I just use my old bat. My new bat has never given me problems (had it for 6 months now) and Im happy with it (although it streeetched my case a bit).