yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] koppee1:
I would have to say it's fast charging...or generic adapters. Because I used the original cable with a generic adapter and after charging for some time, the phone was extremely hot. As in ive never felt any phone become that hot. This was maybe in the first few days I got the phone. I saw fast charging was on so I turned that off.

I stopped using that particular adapter as well (which works for all our other Samsung and apple phones and pads) ... And it never became hot again.

I use another non branded adapter with a non Samsung cable in the office to charge and it doesn't get hot there. Doesn't get hot with my non branded car charger as well.

So my guess is it's the fast charging option. Or just that particular adapter. But so far... Fast charging off... With different adapters and cables.. And it's working fine.. And cool
[Note 7 Guides, News, & Discussion] SUNNY-Blue:
Thanks for sharing. So regardless if we have a bad unit or not, we are getting a replacement?

None of the Smart Wireless Centers that I've visited nor the Samsung Service Center I've visited (Megamall) have no process yet for taking in and replacing the handsets.

EDIT

Contact number off of Samsung PH's site?
[Note 7 Guides, News, & Discussion] SUNNY-Blue:
Yep. Called them and voluntarily gave my hardware and purchase information. Also, clarified that regardless if the device has a problem or not, we can seek replacement. Now, it's another waiting game.
[Note 7 Guides, News, & Discussion] j3yps:
They said in the coming weeks. I hope it's not that long haha
[Note 7 Guides, News, & Discussion] j3yps:
For those of you who uses the telegram app pls join our chat group

https://telegram.me/joinchat/DXkTDEBD5JOSwaHJ7_Hvyg
[Note 7 Guides, News, & Discussion] rndll:
Smart just sent out this SMS:
[Note 7 Guides, News, & Discussion] poyax:
Yup I got the message too. Bummer.
[Note 7 Guides, News, & Discussion] rockman_x:
hey guys, I'm just wondering about those Note 7 from Samsung's concept stores & Smart/Globe stores here in PH... they've been charging those phones non stop from 10am to 9pm everyday, its been there since August 19... :confused::confused::confused: no explosions yet...

just a random thought...

:)
[Note 7 Guides, News, & Discussion] rndll:
That doesn't mean they won't explode. And it doesn't mean they will explode as well. That's the problem, no one knows which unit will fail which is why they issued a total recall of all units with Samsung SDI batteries.

That said, I honestly don't understand people who say they're just gonna take their chances. It's just as stupid as those buying cheap Chinese balance boards and hoping it won't blow up. If you have a Note 7 and you can swap it out when replacements units arrive, do it. Those who don't exchange their units will probably get their warranties voided eventually when something happens to the phones.
[Note 7 Guides, News, & Discussion] rndll:
So this happened in Australia. https://www.reddit.com/r/GalaxyNote7/comments/518ncu/my_note_7_exploded_first_case_in_australia/

They have the same model as ours - Exynos, made in Vietnam.

Already visited Smart (Smart Tower) a while ago and they just took note of my number and phone details. They weirdly have no information yet about the recall procedures.
[Note 7 Guides, News, & Discussion] SUNNY-Blue:
Yep. They still don't. Won't fuss about something they're not readily prepared to deal with (Visited three stores already). Unnecesaary stress on both parties; subscriber and service provider (in my case, Smart).

Samsung PH and telcos do the same thing. Get your contact details and phone hardware information.

A bit off-topic though, there's this nut in a Facebook group ranting about his screen protector costs on and on and on. Blaming the recall and all. I mean, you would've gotten screen protectors anyway, regardless of the recall. Why would you blame Samsung for the whole thing? Sheesh.
[Note 7 Guides, News, & Discussion] andyx8:
will they accept tripped knox unit?
[Note 7 Guides, News, & Discussion] rndll:
That I have no idea but they should since the issue is a manufacturing defect inherent to the device. I would think that as long as you got your unit from official channels locally, they should accept it. I could be wrong though.

---------- Post added at 09:26 PM ---------- Previous post was at 09:18 PM ----------

Maybe he bought one of those overpriced screen protectors. If he bought one from Samsung, I think Samsung should replace it. I personally didn't bother anymore even before the recall. All the protectors I bought either didn't stick long enough, were blurry or gets marked when using the S pen. Plus, I don't like the feel of the film/tpu and no glass protectors currently work properly aside from that one in Taiwan it seems that needs to be installed by the store since it's a 2 hour bonding process.
[Note 7 Guides, News, & Discussion] rockman_x:
watch this guys...

its about some possible reasons why the battery explodes...

https://www.youtube.com/watch?v=_Cd2WIxKRDk
[Note 7 Guides, News, & Discussion] SUNNY-Blue:
Indeed, he did. But then again, you have cash to shell out for the phone, what's a screen protector worth compared to it, regardless of the cost. Again, meh. #Note7Problems
[Note 7 Guides, News, & Discussion] SUNNY-Blue:
I just tried viewing 4K content on this device and it's visual orgasm. ??
[Note 7 Guides, News, & Discussion] andyx8:
i just hope that the re-launch of note 7 will give us 6gb ram/128gb combo. sweet!
[Note 7 Guides, News, & Discussion] SUNNY-Blue:
[MENTION=3732627]rndll[/MENTION] I wanna keep the USB C adapters! ?

Update:

Got a call from Smart and they say that the only things needed to be returned are as follows:

• Handset (of course)

• Box

• Charger (brick and cable)

Looks like I'm going to keep them USB C accessories after all. ?
[Note 7 Guides, News, & Discussion] elmaquinadeamor:
Bummer that they won't allow changing the phone color. Without freebies it's the least they could have done to make up for the hassle this has caused.

Anybody here willing to swap their black replacement unit with my gold replacement unit? Please drop me a message so we can work something out.
[Note 7 Guides, News, & Discussion] rndll:
I wish we could keep the S Pen too :D
[Note 7 Guides, News, & Discussion] Boy Bisaya:
Have you heard about the rumor that FAA may possibly ban Note 7 just like the hoverboard controversy in the past? This will be a game changer for those who travel a lot with their Note 7. Me included. If selected airlines will impose refusal of Note 7 onboard their flights, even our already replaced units won't make an exception.
[Note 7 Guides, News, & Discussion] rockman_x:
http://www.dailymail.co.uk/news/art...ne-passengers-not-use-Samsung-smartphone.html

"Airline passengers should not turn on or charge their Samsung Galaxy Note 7 smartphones during flights, the FAA warned Thursday"​

well, there is still no news about exploding Note 7 here in the Philippines, lets just wait and see if CAAP or airline companies based here will follow actions about the Note 7.
[Note 7 Guides, News, & Discussion] Boy Bisaya:
Well, the thing is, this may not just be with the local airlines. Who knows airport security may one day decide the screen the phone and refuse passenger with Note 7 to proceed with check in and boarding process.

Experience dictates that security check is never consistent. So much so that our PNP are on red alert, who knows what restriction they would impose.
[Note 7 Guides, News, & Discussion] Boy Bisaya:
It's getting tighter for those travelling to the US.

https://www.faa.gov/news/updates/?newsId=86424

Anybody here who already went to Samsung Service Centers / Shops and have their Note 7 replaced?

Can anyone who plans to visit shops for the replacement ask SSC or the shop if the customer decides to go for a refund, will it be in cash or cheque?
[Note 7 Guides, News, & Discussion] rockman_x:
it will be a hassle if you want reimbursement, it will definitely take awhile to get back you money...

might as well replace it with a new one, or exchange it with an S7 Edge... if you still want reimbursement, here's a link... all your questions will be answered here:

http://www.samsung.com/ph/note7replacement/

:good:​

I don’t want a replacement or an exchange, I just want a reimbursement. What do I do?

We encourage you to get the Galaxy Note7 replacement. However, if you really want a reimbursement,

you can visit the store where you purchased the device and avail of a reimbursement starting September 10, 2016.
[Note 7 Guides, News, & Discussion] EarlZ:
I will be getting a refund, I've done so in the past and its never been a hassle.
[Note 7 Guides, News, & Discussion] Boy Bisaya:
Is the refund in the form of cash or cheque?
[Note 7 Guides, News, & Discussion] rndll:
Cebu Pacific has also banned use on all flights.
[Note 7 Guides, News, & Discussion] SUNNY-Blue:
Source

That should be self-explanatory enough.
[Note 7 Guides, News, & Discussion] Boy Bisaya:
Below is the excerpt from CAAP Operations document for reference. Cebu Pacific latest press release will restrict even the powering on of Note 7 while on board. I hope the cabin crew will be diligent enough to impose this. In most cases, passengers don't comply with the CAAP regulation and cabin crew are too lenient in implementing the rules below.

8.5.1.26 GUIDELINES/PROCEDURES ON THE USE OF TRANSMITTING PORTABLE ELECTRONIC DEVICE ON BOARD THE AIRCRAFT

(a) The Civil Aviation Authority of the Philippines allows the use of transmitting portable electronic devices specifically laptops and cellular phone including MP3 and GSMOBA, on a conditional basis, on all commercial aircraft operating within or enroute over the territorial jurisdiction of the Republic of the Philippines.

(b) The conditions and limitations are:

(1) When the aircraft doors are still open. Use of laptops and cellular phone may be used, internet or short-message-service (SMS) or voice communications, unless the Pilot-In-Command and or Senior Cabin Crew would specifically announce on the public address system (PAS) its prohibition. In no case shall

laptop using broadband communications and cellular phone be allowed or used when the aircraft is re-fuelling. In this instance, all transmitting portable electronic devices must be turned-off.

(2) When the aircraft doors are closed. Transmitting portable electronics devices, on silent mode, may be used only for short-message-service (SMS) or internet. Voice communications are not allowed except the use of GSMOBA provided its use does not interfere with the orderly conduct of flight. Games on electronic devices on silent mode may be played.

(3) The use of MP3’s should always be with earphones and not with additional or separate speaker and or amplifiers.

(c) All Philippine-registered commercial airlines/operator shall submit, for CAAP approval, the page or pages of these revised Operations Manual containing the procedures and guidelines including restriction in the implementation of this regulations.

(d) Notwithstanding, any person who uses PTED’s, MP3’s and GSMOBA that interfere with the orderly and safe conduct of air travel shall be proceeded with against under the provisions of Republic Act Number 9497 or related laws.

(e) Transitory Provision. Pending CAAP approval of the amended ‘operation manual’ of Philippine’ registered airline/operator incorporating the guidelines, procedures and restrictions for conditions use of transmitting portable electronic devices, MP3’s, and GSMOBA, all persons shall observe the provisions of Paragraph (b) of the Implementing Standards of this regulations.​
[Note 7 Guides, News, & Discussion] j3yps:
After you have your phone replaced, you think they'll still keep an eye on Note7 owners?
[Note 7 Guides, News, & Discussion] Boy Bisaya:
I'd say this is time dependent, I'd expect the paranoia will fade once the replacement is completed and no further "incident" is reported. Hopefully it will be done by early 2017. I can live with my Note 7 being powered off for the whole duration of the flight as I can still work with my tablet or notebook. But then, for those long haul flights (more than 4 hours), Note 7 + GearVR may be a good alternative to inflight entertainment.
[Note 7 Guides, News, & Discussion] koppee1:
I actually started looking at the LG v20 when they banned the note 7 on flights. What is they never lift it
[Note 7 Guides, News, & Discussion] Boy Bisaya:
We can still bring the device onboard provided that its powered off. As for the checked in luggage, it's already mandatory that no batteries should be in there.

While we can speculate that they may impose similar restriction as that of hoverboards, hoverboards are produced by different manufacturers. Note 7 on the otherhand comes only from Samsung thus quality control is somehow focused to one brand.

Another thing is that, as long as FAA won't ban Note 7 in flight, other aviation authority would less likely to impose one. And when absolute ban happens, I would expect another round of replacement from Samsung.

My cent worth of opinion.
[Note 7 Guides, News, & Discussion] rndll:
PAL has followed suit.

You haven't returned your unit yet? Smart told me it was a first come, first served basis. So the earlier you return it, the more guaranteed you get a unit on October 1st.
[Note 7 Guides, News, & Discussion] Boy Bisaya:
I just received a call from Samsung PH this afternoon that I can have my Note 7 replaced. I thought the call was to update me of my existing support request from Samsung Support Center.
[Note 7 Guides, News, & Discussion] SUNNY-Blue:
Nope. Didn't choose to. Left a note on my form that I'll be surrendering my unit once actual replacement is available on-hand.

Besides, I won't have an excuse to skip on work if I no longer have the Galaxy #DeathNote7 with me. ?
[Note 7 Guides, News, & Discussion] koppee1:
Didn't they say replacement units would come October 1? If you try and exchange earlier, you can get the s7 edge. Unless Im wrong? So you mean we can already exchange for another note 7?

I'm tempted to get an LG v20 but my daughter doesn't want me to return the free vr lol
[Note 7 Guides, News, & Discussion] Boy Bisaya:
My understanding is that even if you go for S7 edge or refund, you keep the pre-order gifts. I had a daily discussion with Samsung support and they are saying that I just have to bring the unit, accessories, box, proof of purchase and a valid ID.
[Note 7 Guides, News, & Discussion] koppee1:
Hmm..my only two options are replace with new note 7 or get an LG v20. I don't like any other Samsung phone. I don't think they would let me keep the vr if I ask for aa refund hehe
[Note 7 Guides, News, & Discussion] rndll:
I tried returning my unit yesterday to Smart Tower in Ayala but they didn't take it and said I could use it normally because I wasn't experiencing any issues until the replacements arrive, just don't overcharge. Which is weird because I received 2 calls last week from Smart that I return the device as soon as possible and not to mention Samsung is asking the users to power down the devices as well. I think there's a communication problem with Samsung and the carriers.

---------- Post added at 11:24 AM ---------- Previous post was at 11:21 AM ----------

Try asking Samsung. I think you should be able to keep it regardless of whether you keep the Note 7 or not since it was a pre-order reward. It's also the least they could do with all the hassle this has made.
[Note 7 Guides, News, & Discussion] koppee1:
I keep getting called by this number the past few days...I finally answered it. It was from Samsung informing me about the recall and stuff that's available from the website. I thought they would say I could exchange already..hehe..Still October 1
[Note 7 Guides, News, & Discussion] fldcss:
Talked to someone at a samsung concept store (where I bought my note 7). He told me that they would give 1000 pesos voucher can be used for any accs and wearables. And a screen protector would be included with the new unit. The film one that samsung sells (399 pesos).
[Note 7 Guides, News, & Discussion] EarlZ:
Cheque, even if you had it on installment plan they cant reverse it anymore.
[Note 7 Guides, News, & Discussion] j3yps:
Recieved a call earlier from a Samsung Rep, and they're informing me to return the my Note 7 to the nearest service center ASAP.

If i do they will lend me a service unit either s6 or s7, but incase i don't want to do that i can still use my Note 7 and have it replaced on the 1st of oct. I will get P1,000 worth of GC and the Samsung Note 7 SP.

And since i had the opportunity, i asked them the of ever i opt to get a refund do i have to return the "gift" and the CSR said no.
[Note 7 Guides, News, & Discussion] rndll:
Was finally able to return my Note 7 to Smart today. They tried not to receive it even though Samsung already contacted them on my behalf. I don't get why they won't take it back in the first place. I wasn't even asking for a loaner device. I just don't want to store it somewhere.
[Note 7 Guides, News, & Discussion] kumar.gaurav85:
Does it supports VoLTE?
[Note 7 Guides, News, & Discussion] SUNNY-Blue:
I got the same call, too.

Since I got mine from a carrier, as much as I'd like to, all of my options are limited to Smart and Smart alone.

Your question was answered in the Singapore thread. :-/

---------- Post added at 08:06 AM ---------- Previous post was at 07:08 AM ----------

Time to check our phones and unfortunately, mine got hit.

http://www.samsung.com/us/note7recall/?CID=AFL-hq-mul-0813-11000170
[Note 7 Guides, News, & Discussion] Boy Bisaya:
I think that checker is only intended for units sold in the US. It's similar to the checker intended for HongKong/Macau region. I just hope Samsung Ph will also come up with one or better yet, Samsung Global can provide a checker for all Note 7 regardless of the region where the device was bought.
[Note 7 Guides, News, & Discussion] koppee1:
What's a Samsung note 7 sp
[Note 7 Guides, News, & Discussion] rockman_x:
Screen Protector
[Note 7 Guides, News, & Discussion] koppee1:
Got this text today:

This is Mr. Herson Margallo, representative of Samsung_SM Megamall.

Samsung is committed to ensuring our customers highest quality devices in their hands. We highly encourage you to participate in our Replacement program and to avail of a Galaxy ON7 loan unit in the meantime.

We have expanded our loan unit options to make it easier for you to avail of one.

Simply visit the store where you bought your Galaxy Note 7. Please Back Up your data before going to the Shop.

Please make sure to Bring OR or Proof of Purchase, Valid ID and the Galaxy Note 7 with its FULL BOX to avail of the Program.

Thank You.
[Note 7 Guides, News, & Discussion] Boy Bisaya:
Are they serious!? Galaxy ON7 for a loaner in exchange of Note7. Not a chance for me. I'll take the risk of keeping/using my N7 until replacement arrives. :p
[Note 7 Guides, News, & Discussion] koppee1:
I'm not taking that offer more because I don't want to reinstall and setup everything again. I'm already going to do that October 1 anyways..why do it twice
[Note 7 Guides, News, & Discussion] edsol:
hi guys, I would just need your opinion. I returned my Note 7 to Samsung Megamall and got an S6 as a loan unit while waiting for the replacement with a non defective unit on Oct. 1 but honestly I'm really entertaining the thought of cancelling my order and asking for a refund or reimbursement. Why? because I'm not really sure if the replacement ones will truly be free from this exploding batteries. I just read that another Note 7 exploded in China and these are supposed to be from the batch that is free from defects. I can't seem to shake myself from this paranoia. Will the new batch be really really free from these exploding incidents???
[Note 7 Guides, News, & Discussion] velvet_nightmare:
Hi! Anyone here experienced any crashing, bootloops or bricking of their note 7? Mine crashed last week. I did soft reset several times until it finally worked again. This happened again yesterday. Did soft reset again for several times and turned off the wi-fi and mobile internet. This finally worked and I was able to use the phone until I tried to use the wi-fi again. I was able to use it for a couple of hours until it crashed again last night. I tried to do soft reset again but it didn't work anymore. I gave up and slept and tried again this morning but to no avail. Now the screen is all black but the light on rhe upper left corner is blinking. It won't even restart anymore even while charging. I read in phone arena that this occurs in the exynos variants. I'm worried now whether the new handsets will have this issue also...
[Note 7 Guides, News, & Discussion] koppee1:
Hmm...if we are to believe Samsung, it was caused by an external hear source. I think if you can't be at ease with the replacement, you should look somewhere else. I myself was looking at the v20 but in the end decided I still wanted a note 7.

My problem is if the New notes have a problem, then I want to keep my old one which works perfectly.

---------- Post added at 12:06 PM ---------- Previous post was at 12:01 PM ----------

I read you need to do a hard reset to fix that...
[Note 7 Guides, News, & Discussion] Boy Bisaya:
It's your call. Expect news about Note7 every day until Media can find something new to report. Likewise, nobody can say if the new batch is indeed free from defects. As the saying goes, I'll cross the bridge when I get there. For now, I stay with Note7.

To stay on the safe side, I suggest, don't leave your Note7 or any battery-based device unattended especially when charging. We get used to leaving our smartphones charged overnight. While the devices are equipped with power management, I still don't put my full trust to that circuit inside the phone. I have a few options If I want to leave my device being charged while I sleep or I am away

Battery Bank. I usually connect it to a battery bank instead with an auto shutdown feature. It's a common feature of battery bank nowadays where the power is cut off by the battery bank once the electrical current drawn from it falls to a certain limit.

Power Adaptor with timer.I have this travel plug with a timer where you can set in 15 mins increment when and how long the adaptor is powered.

Battery Temperature AlarmThis has been a very helpful app. It reminds me when I need to stop charging and when should I give attention to the unit when battery temperature exceeds the threshold. Wakes me up during the night when battery is almost full.
[Note 7 Guides, News, & Discussion] koppee1:
Samsung's investigation into the two cases in China, released late Monday, prompted South Korean media to accuse Chinese consumers of trying to tarnish Samsung's image and get compensation.

Neither Samsung nor ATL said whether the external heat was applied to the Note 7 phones intentionally by the consumers or by mistake.

The South Korean company said it was not considering taking legal action against the two Note 7 owners.
[Note 7 Guides, News, & Discussion] AaronRX:
Got my Gold Platinum Note 7 exchanged for a Silver Titanium S7 Edge today at Glorietta. Also got the S7 Clear cover and the Wireless charging pad for free. So far, everything runs smooth and great. No frame drops when playing games, no stutter issues and no random reboots like my Note 7 did.
[Note 7 Guides, News, & Discussion] koppee1:
Hmm..my note works perfectly..hope the replacement is the same...although I wouldn't mind a change in colour..to blue hehe
[Note 7 Guides, News, & Discussion] rndll:
Asked about this and both Samsung and Smart said you can only exchange to the same color Note 7. You can exchange to a different color S7/Edge though. Also there aren't any information on when the blue coral and silver titanium models will be officially available locally. Probably not anytime soon is the impression they gave.