yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] rajsoma:
Hi,

Nice to hear you have no issues. Enjoy.

https://www.mimelon.com/Samsung-Galaxy-Note-7-64GB-Duos-blue-coral

I Really wanna buy Note 7 Duos Blue Coral color SM-N930FD. Can I buy from the above link? is it safe? kindly guide me Thank you.
[Note 7 Guides, News, & Discussion] d.cortez:
i have no idea ;) best to contact them and ask them the same question. good luck!
[Note 7 Guides, News, & Discussion] gavinfabl:
Anyone in the U.K. that is still trying to get an overseas seller to do the exchange , you might be better off get Samsung UK to swap for a single sim. That way at least it will have a UK warranty. It's not ideal but it's better than nothing. It seems Samsung is stonewalling those who bought outside of the country we live in.
[Note 7 Guides, News, & Discussion] ilordvader:
It has option of 1yr Warranty for $20

i think if you dont add that not worth buying without it

But YES its better to talk to them and confirm
[Note 7 Guides, News, & Discussion] tsiglas:
Don't buy it....sit and wait....we are going through second recall
[Note 7 Guides, News, & Discussion] gavinfabl:
Second that. Do not buy the Note 7. Samsung will be axing the product completely.
[Note 7 Guides, News, & Discussion] rajsoma:
But mimelon.com is safe to buy? only that website has Note 7 Duos blue coral color with 1 year warranty. How this store alone has stock? help needed?
[Note 7 Guides, News, & Discussion] tsiglas:
Read the two last post again....Samsung has find a new problem with device....is going to be a new recall,second recall that will include safe versions of note 7 phones with green battery....read the news.samsung.com
[Note 7 Guides, News, & Discussion] ilordvader:
I love the phone no issues at all

many people i know also using it without any problems

Note 7 rocks :victory:
[Note 7 Guides, News, & Discussion] ilordvader:
Buy from Ebay & there many companys in usa online selling it

or try 911mobiles, souq, expansys
[Note 7 Guides, News, & Discussion] JuliusCes:
The phone is being discontinued. At this stage, I recommend you do not buy it.

Samsung ends production of Galaxy Note 7 after batteries explode

http://www.theguardian.com/technolo...laxy-note-7-exploding-battery-safety-concerns
[Note 7 Guides, News, & Discussion] gavinfabl:
If anyone of you buys the phone now you could end up with a lot of money wasted. Don't be surprised if a mandatory update arrives to brick your Note 7 from Samsung.
[Note 7 Guides, News, & Discussion] Helos:
I just spoke with Samsung Gulf regarding second recall of Note 7. Actually I got from them zero info about exchange, refund or something similar. Support was still repeating that they dont have any other info than "Stop using Note 7 and power it down" etc. So seems to me that they dont have much info by themselfs.

Its funny because at Friday I am flying to Hong Kong and I changed my stay at Dubai to finally exchange for v2 without much hassle. When I saw last news I thought OK - at least they will replace it with S7 edge DUOS or something similar. But at this moment - seems to me as not happening.

I tried to avoid sending it to from.ae via post to exchange it directly at Samsung - but now everything was worthless lol. Hoping that Samsung will give clear instructions what to do and at the end they will replace it.

And keeping Note now is option but in my opinion it wont take long that Samsung will send another update to cripple Note completely.

I am very frustrated from this situation right now.

Sigh.
[Note 7 Guides, News, & Discussion] gCloud:
It is finished. Device is discontinued. Best thing to do is try to get your money back.

I had 2 months with the device and it was great.

I wanted to keep the device even without software updates which I disabled, but it is hassle, got comments at work from people I hardley know that I am endagering their lives leaving the phone on my desk. It is going to be hassle getting on planes etc...

As good as the phone it's been too much grief and hassle.
[Note 7 Guides, News, & Discussion] jah:
Agreed. Best to hand the Note 7s back and retreat to either the Note 5 (my plan), get another latest device or wait for the next iteration next year. Out off our hands now. Short nightmare honeymoon over :(
[Note 7 Guides, News, & Discussion] kidd78:
I'm just wondering if this is gonna cause more of a big headache to send it back to fromAE with couriers. After all Uk hospitals and airplanes are being overly cautious. Rather depressing this situation
[Note 7 Guides, News, & Discussion] apascual89:
What a mess.... Im finally receiving v2 today shipped by from.ae
[Note 7 Guides, News, & Discussion] thering1975:
Just asked Samsung UK a question which i know the answer to but want confirmation. They exchanged my Dubai unit for a uk edition. So i cant send it back to dubai for a refund as i dont have the original device, and i think Samsung UK are under no obligation to refund me. hence ones in Limbo.

Its a bummer as the phone is a truly beautiful device and wont accept the s7edge as i prefer larger screens, however once they confirm what i know already in my mind, ill chalk this up to some you win some you loose. This one i lost out on

Least i get to hunt down a new "great phone" time to get the cards dusted down and ready
[Note 7 Guides, News, & Discussion] edwardob:
not sure why you come to that conclusion! Samsung are responsible! wherever it came from! it's not warranty claim! a worldwide recall!

the small claims court will be busy.... the more Samsung mess around the more it will cost them.... they know it's dangerous.... they are supplying special boxes for return... banned on airplanes! they owe you
[Note 7 Guides, News, & Discussion] thering1975:
indeed it would be nice to think that Samsung Uk would do that but i think it will be a case of you can have it if your prepared to fight for it so to speak. I dont know if i can be arsed to have long drawn out convos with them tbh, and i still like the Samsung brand and not going to use the old never buying your products again, ill just readjust how i purchase future products to protect myself from the situation im (and others) are in.
[Note 7 Guides, News, & Discussion] jah:
Ask for a refund. Don't move on that.

I've ordered a Note 5. I can't work without a Note now.
[Note 7 Guides, News, & Discussion] thering1975:
I sold my Note 5 ffs the day before the first recall. However he hasnt paid yet (colleague) so if he dont trump up Friday ill be having it back, which solves the immediate issue.
[Note 7 Guides, News, & Discussion] dadeadman:
How do you think the refund will be done in your case? I'm in the same situation
[Note 7 Guides, News, & Discussion] kidd78:
Phone I am sure it will be replaced or refunded just the accessories ie cases, screen protection I have written off but the Power pack is specific to the phone and no one will want or need it after this.

The desktop Qi charger is reusable with other phones just the Power pack can't be and that's priced at £80....

Just have to see what strategy Samsung is going to do. Dual SIM is kinda written off for me as it costs £ to send it back with no guarantees it will reach the destination.

Maybe if i send it back then from.AE see if they willing to change it to s7 edge with part refund. Still wont solve the accessories problem....
[Note 7 Guides, News, & Discussion] thering1975:
Ok A little shocked here. Sent email hour ago and here is the response from Samsung UK

Dear Mr xxxxxx

We can support you but for obvious reasons will not be in a position to proceed with a like for like exchange.

However, we can thus offer one of the following resolutions as an alternative:

- Exchange for Samsung Galaxy S7 Edge

- Full refund (GBP based on purchase price and exchange rate, we will require a copy of your purchase receipt)

I trust this is welcome news and would therefore appreciate your confirmation as to how you would like to proceed and the necessary arrangements can be made.

Regards

Samsung you have my full repsect
[Note 7 Guides, News, & Discussion] gCloud:
That is great news. Does the refund include tax? To get refund from the tax man you need proof that the device left the country.
[Note 7 Guides, News, & Discussion] Wooba99:
I'm getting a refund from Samsung Canada for my Dubai phone (version 1). This was negotiated 2 weeks ago. They are only paying me for the phone. What my purchase came to in Canadian dollars on my credit card. I'm SOL on the duty. There's also the screen saver and cases I purchased. All told I'll be out about $300
[Note 7 Guides, News, & Discussion] thering1975:
The. Does state full amount. They will probably have Samsung gulf claim tax back in uae tbh even if they deduct vat I would be OK with that will see how they respond as sent all docs immediately. If I loose the vat value then so be it. I knew the risks when I brought it and customs only charged me 20 quid which was odd :angel:
[Note 7 Guides, News, & Discussion] gCloud:
I paid £145 vat :)

Please keep us posted.
[Note 7 Guides, News, & Discussion] kidd78:
Great news. Shame the exchange rate is crap now and sure note 7 is worth more than the s7edge
[Note 7 Guides, News, & Discussion] invisiblesense:
Samsung UK were finally talking to me via direct tweets regarding exchanging my note7, things finally seemed to be getting somewhere after I had sent some angry tweets. I wonder what happens after today's announcement.

I can't believe the note7 is no more. I'm not sure if I can even go back to Note 5 again..
[Note 7 Guides, News, & Discussion] JuliusCes:
More news here in the UAE

http://whatson.ae/dubai/2016/10/the-samsung-galaxy-note-7-replacements-explode-too/
[Note 7 Guides, News, & Discussion] thering1975:
Got my confirmation today of my refund for £737.64, they took the paypal receipt which converted the us$ to GBP at the point of purchase and refunded the full amount including delivery, so that was a nice suprise. OP3 arrives tommorrow as wanted a cheapy until Samsung release the new note or note replacement
[Note 7 Guides, News, & Discussion] gCloud:
Thats great. Did they send a cheque? Or credit your account?

I still waiting on a call back.
[Note 7 Guides, News, & Discussion] gavinfabl:
That's good news. Now you can move on.
[Note 7 Guides, News, & Discussion] jah:
Great news .

I'll chase them tomorrow to a refund for my Chinese N7.
[Note 7 Guides, News, & Discussion] drdino:
Did you ship the device back to them?
[Note 7 Guides, News, & Discussion] thering1975:
within 48 hours i will receive a call to take collection address and bank details, once the device is picked up they are doing a bank transfer direct

---------- Post added at 08:21 PM ---------- Previous post was at 08:20 PM ----------

Yeah bit sad but hey first world problems

---------- Post added at 08:22 PM ---------- Previous post was at 08:21 PM ----------

Not sure if they are having it shipped or collected by the local samsung team, it could be either i will know when i get the callback either tomorrow or sat
[Note 7 Guides, News, & Discussion] jah:
Great Note 7 eulogy

https://youtu.be/w5X4Xm_TOpM
[Note 7 Guides, News, & Discussion] thering1975:
Yeah saw that earlier as I like her videos and she summed it up well. Odd feeling gutted over loosing a bloody phone lol
[Note 7 Guides, News, & Discussion] ilordvader:
So many cases of Exploding Note 7.

Then came the Recall and now there are no cases :)

BUT THERE ARE STILL PEOPLE USING THE NOTE 7

SO HOW COME ALL THE NOTE 7 WORKING FINE NOW ???

Think about it

Mine working fine in Dubai :cowboy:

Not giving mine back :fingers-crossed:
[Note 7 Guides, News, & Discussion] edwardob:
yes it is slightly suspicious... but if Samsung closes the door on it... no updates... spare spen....

no traveling on planes....
[Note 7 Guides, News, & Discussion] gCloud:
I cant be without a dual sim phone anymore. I also need water resistsnce as I sweat like a rapist in gym. And need a good camera too. Any suggestions other than s7/edge?

Cant find a 64GB s7 edge duos anyehere.
[Note 7 Guides, News, & Discussion] invisiblesense:
Oh this experience and thought of losing my Note 7 is just to excruciating. It might sound being childish but I am seriously feeling pain over this. I can't stop looking at the phone.

I am also struggling in my efforts to get refund. The of purchase (Jumbo in Ras Al Khaimah, UAE) is not even responding to my emails, I've sent 3 now. I don't know what to do?
[Note 7 Guides, News, & Discussion] tsiglas:
Samsung Greece refund all costs incude shiping cost and accessories from Samsung and everyone else (spegen)etc
[Note 7 Guides, News, & Discussion] gCloud:
Contact connsumer rights if u live in UAE

http://www.consumerrights.ae/en/Aboutus/Pages/Contactus.aspx
[Note 7 Guides, News, & Discussion] gavinfabl:
Stop being silly.,You don't know the full facts. Do you really think Samsung is taking a hit of £4 billion in profit because the phones are safe! What about people around you. And do you really know how many phones are having issues? Do you really think Samsung is going to declare in public ever the true scale!!!!!!

And don't worry, if you don't do anything, Samsung will deactivate your phone remotely. The kill switch will be applied to any stubborn people, hence why Samsung is asking nicely to power down before giving notice.

I know its a nightmare because its a gorgeous phone, but plan B is needed now to work out your next phone, and that's a PITA to decide etc...
[Note 7 Guides, News, & Discussion] invisiblesense:
No, I'm from UK. That's been the main reason for all this struggle - I keep getting passed around to different people.

No one wants to take responsibility for this.
[Note 7 Guides, News, & Discussion] jah:
UK Samsung will refund if are in the UK irrespective of where you purchased your phone from.
[Note 7 Guides, News, & Discussion] invisiblesense:
​

Just before the announcement to discontinue Note7, Samsung UK were saying they'd help sort out exchange but since then they've gone very quiet. I will direct message them again.

Thanks for your advice jah.
[Note 7 Guides, News, & Discussion] kidd78:
http://www.samsung.com/uk/note7exchange/

UK exchange program up and running now. It was on Twitter, dont know about facebook or other outlets. Good luck all in Uk dualsim users
[Note 7 Guides, News, & Discussion] tsiglas:
Don't message...CALL them and tell them to send you the papers to refund your phone and accessories....this happens in every other countries....
[Note 7 Guides, News, & Discussion] jah:
Calling is the best option. Also you can use the repair messaging service in Support to leave an Enquiry. But phone is the fastest option.
[Note 7 Guides, News, & Discussion] edwardob:
Samsung will give you the runaround... I called.. they gave me email address.... which in turn gave me phone number..... quess what? they gave me the same phone number... I called them again got a number for a shop.... the number was for a security firm which told me they had lots of phone calls about note 7....but they were not a Samsung shop!

I rang the consumer ombudsman got good advice.... take them to the small claims court! for every penny and your time you spent. hopefully the phone will explode in your car in the meantime at night.... then you'll also get a new car!

if anyone on this forum or any other tells you that they are being messed around by Samsung... BELIEVE THEM!
[Note 7 Guides, News, & Discussion] ilordvader:
1 million still out there being used :)

Read this Article -

http://www.appy-geek.com/Web/ArticleWeb.aspx?regionid=3&articleid=75097257&source=whatsapp
[Note 7 Guides, News, & Discussion] jah:
And no new reports of flames. Strange that.
[Note 7 Guides, News, & Discussion] ilordvader:
People are fighting to keep there Phone :)

anyway just go to Samsung in any Mall & they will refund it for you
[Note 7 Guides, News, & Discussion] thering1975:
If you struggle with firat tied support send email to ceo link on UK homepage. My refund is due in 7 days and phone collected next week have to say very smooth
[Note 7 Guides, News, & Discussion] edwardob:
what is "firat tied" support.?
[Note 7 Guides, News, & Discussion] invisiblesense:
Thanks for all your advice/support guys! I spoke to Samsung UK again this morning. Got the same old robotic response - vented my frustration fully but the same line: leave us your details rubbish!

The place purchase (Jumbo) say they've written to Samsung and waiting to hear back...they seem very reluctant to refund me or have anything to do it.

---------- Post added at 12:22 PM ---------- Previous post was at 12:20 PM ----------

Do you have the details please?

Thanks.
[Note 7 Guides, News, & Discussion] jah:
Unlike the USA the UK subsidiary of Samsung seems less organised.
[Note 7 Guides, News, & Discussion] invisiblesense:
I'd say they are bloody clueless. I asked the guy I spoke to this morning to provide his manager/supervisors details since he was unable to help - he gave me a name 'Dave', I asked Dave who? He goes he's not sure what the surname is. I replied saying "are you seriously telling me you don't know your supervisors surname???" He says yes that's correct I don't know his full name. I then asked "don't tell me you don't know what your full name is?" He then reluctantly gave his surname.

After that he started to read the customer safety notice nonsense. I told him that I would continue to use my Note 7 until Samsung refunds me because I don't have another phone and because they are making it impossible for me to return the phone. I also said that Samsung would be responsible if my phone explodes because I've tried my best to follow Samsung's instructions.

I have no idea what I should do next?
[Note 7 Guides, News, & Discussion] thering1975:
This email

uk.president@samsung.com
[Note 7 Guides, News, & Discussion] kidd78:
I been complaining hard on Twitter about the lack of consistency from facebook, Twitter and email.

Two started to get information, by email they started to complain about my abroad purchased of a dual SIM phone and how I have to discuss with them even though I was offered a single sim variant before 2nd recall.

I have posted this forum to get an actual response. Getting quite angry with the run around!
[Note 7 Guides, News, & Discussion] ilordvader:
I got these 2 Notification on my Note 7

So nobody will be ever traveling with it ever
[Note 7 Guides, News, & Discussion] kidd78:
Out of curiosity who from Uk has gotten a refund/replacement Samsung Uk. Seems like my dualsim seems to be fobbed off and no one wants to deal with it. Getting worried about the saga
[Note 7 Guides, News, & Discussion] jah:
No refund yet but I had Samsung call me twice but I was in meetings and couldn't talk. Sort of a good sign.
[Note 7 Guides, News, & Discussion] edwardob:
message from Samsung for my dual sim

" Thank you for your email. Your customer reference number is xxxxxxxxxxxxx

We have received the following documents, I will now process for the refund paper work to be sent to you.

I appreciate your patience."

I believe it when I see it
[Note 7 Guides, News, & Discussion] geovass:
I had a call yesterday after chasing them for a week and finally got registered. Now I am expecting a call from their logistics team to arrange the pickup and then some documents for the refund.

Sent from my OnePlus 3
[Note 7 Guides, News, & Discussion] thering1975:
Device was picked up by Samsung service team today and returned to Samsung so hopefully refund in next 7 days
[Note 7 Guides, News, & Discussion] invisiblesense:
I finally got a call from Samsung today telling me that I will be refunded. They asked me to email proof of purchase. I asked to be also refunded for the accessories I bought, they advised me to list it all in the email. I was told Samsung will arrange collection of my Note 7. I have emailed all the relevant information to them.

I am now sadly preparing a return to Note 5.
[Note 7 Guides, News, & Discussion] kidd78:
I finally got a call but accidentally missed them so they emailed me asking for relevant receipts hopefully gets the ball rolling. Even asked for future purchases discount since i need to repurchase accessories with new Samsung phone. Afterall the screen protector is useless and so is the case but I chalk that as a loss. Be good to get the equivalent of the US $100 goodwill gesture.

One can only hope. This whole saga has really put me off and taught me a lesson with new phones. Wait a little while dont rush in... Even buying from Abroad maybe a lesson but still no one ever imagine the phone being completely discontinued within a month!
[Note 7 Guides, News, & Discussion] kikomatsing:
Is it possible to get email address you've been in contact with? I am here in Ireland and I still don't know where or who's the right person to send my request of refund or exchange of unit. Thank you.
[Note 7 Guides, News, & Discussion] edwardob:
can't remember which one finally got through.. email or phone calls.... I'll check... send pm with your phone number and I'll try dig it out
[Note 7 Guides, News, & Discussion] invisiblesense:
Been feeling the same way about buying a phone abroad again. Saying this if the next Note was only sold abroad, I would probably import it again. Hate having to wait. ;)
[Note 7 Guides, News, & Discussion] kidd78:
Got this off facebook message

'We've had a look at your account and it does show our friends in Support did attempt to contact you on 20.10.2016 but were unsuccessful and couldn't leave a voicemail as it appears it's not setup. They wanted to let you know that a refund can only be offered on non-UK devices. If you'd like for this to be processed, can you send in a copy of your proof of purchase to uk.help@samsung.com. In the subject line, include your reference number along with 'NOTE7'. Your reference number is xxxxxxxxx. ^AM'

So all non-uk devices get refund
[Note 7 Guides, News, & Discussion] dadeadman:
I got the same message via a call and sent that a week ago, no news though
[Note 7 Guides, News, & Discussion] jah:
I had to use the Email CEO option as I couldn't upload a PDF version of my invoice for my Note 7 using the standard email form on the Support site. Did they ask for you bank details by phone?
[Note 7 Guides, News, & Discussion] thering1975:
No when you send receipt you also send serial and imei then they send you a Co formation of refund form. It's a pdf they require sort code bank number iban and swift code.

HSBC provide the last two on my online statement.
[Note 7 Guides, News, & Discussion] jah:
Had a very helpful reply from the CEO Office, at the weekend! I've been offered enough to cover the cost of my N9300 and two screen protectors I couldn't get refunded from Amazon / EBay.
[Note 7 Guides, News, & Discussion] thering1975:
Great news just a shame it requires so much effort
[Note 7 Guides, News, & Discussion] invisiblesense:
I got an email from Samsung today offering me £669 recompense for my dual sim Note 7. They've given me 7 days to return the form with my banking details. They want the device back.

I really want to keep my phone. What do I do?
[Note 7 Guides, News, & Discussion] kidd78:
I may hold up longer because Samsung Korea is rolling out discounts on s8 or note 8. Other countries may follow suit, but Uk being Uk will do their own thing. I have emailed the Uk President see if i get a response too
[Note 7 Guides, News, & Discussion] invisiblesense:
Should I just avoid their email? I doubt we'll get any such discount offers in UK. I hope you get a response from the president.
[Note 7 Guides, News, & Discussion] Cr4z33:
So I see many UAE's online shops still selling the Note 7 Dual SIM model in all colour variants.

Are they playing 'dirty' or is it still legit to sell them in the UAE?? :confused:
[Note 7 Guides, News, & Discussion] EMF:
The Note 7 is also recalled in UAE, so it is not with samsung's blessings if they are selling it.
[Note 7 Guides, News, & Discussion] Cr4z33:
Hmm then it's definitely strange considering also that they are not overpricing it... :confused:

Sent from my Samsung Galaxy S7 edge with stock Samsung Marshmallow firmware
[Note 7 Guides, News, & Discussion] EMF:
It is recalled worldwide, so just don't buy it...

Here is the statement from the UAE site:

http://www.samsung.com/ae/note7exchange/