yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] neildo:
People,

For those like me who purchased from Samsung direct and used their finance. Do you feel like returning the replacement given the seemingly continuing problems?

As we're passed the 30 days return period is this going to be a painful experience? Has anyone contacted shop support to find out their current stance on extended returns?
[Note 7 Guides, News, & Discussion] Batfink33:
All carriers in the US are to halt sales. I'd try and cancel pre orders or return your N7s guys, this is turning bad.
[Note 7 Guides, News, & Discussion] bonerp:
No thanks. I have the backpack, camera lens and several cases. I've yet to see anything suggesting it's been anything but the users fault and only 2 or 3 cases all of which will be amplified / highlighted by the previous recall.
[Note 7 Guides, News, & Discussion] Batfink33:
I understand but there has been more in the states today, up to 4 now http://www.theverge.com/2016/10/9/13218730/samsung-galaxy-note-7-fire-replacement-fourth-virginia

All carriers stopping sales is pretty major writing on the wall. Fairly obvious what's happening now.
[Note 7 Guides, News, & Discussion] ajay83:
I wouldn't worry mate. I'm in the same boat as you with a replacement phone. Bottom line is, we're covered by their 2 year warranty and UK consumer law. If they issue another recall they'll be sure to put the refund option on the table, if not you make them aware you can return the device after the 30 days as it's not fit for purpose and a safety issue. Your money won't be wasted. God forbid I hear any reports in Europe of the phone burning etc...

I do however find it intriguing that it's only in USA, KOREA and TAIWAN so far. Europe and the rest of the world are OK. I hope nothing starts happening here. Either way I'm happy to wait until they ask for the phone and I'll send it in again.
[Note 7 Guides, News, & Discussion] bonerp:
Litigation city init?! Bet some are trying it on... 5 mins of fame and all that.
[Note 7 Guides, News, & Discussion] pigglett:
Made me chuckle

most seem to be in the good old USA( the lets sue if we can for anything and everything)
[Note 7 Guides, News, & Discussion] B3501:
There will be another recall this week. It's all heading in that direction. Expect an announcement from Samsung tomorrow or Tuesday. The US carriers aren't acting on their own,they wouldn't do it lightly considering they're now asking people to return their replacement phones.
[Note 7 Guides, News, & Discussion] gCloud:
I still waiting on samsung to contact me about replacing my dubai import :)
[Note 7 Guides, News, & Discussion] thering1975:
You may want to hold on to that for a few days mors

Samsung replaced mine with a UK model. So let's say worse case they stop production and end the note 7. They ask for all note 7 to be returned and will be refunded.

I know if this happens Samsung UK won't refund me direct as I never paid them. I can't send back to dubai as I don't have the unit I brought from them. I cannot claim on the card for the same reason as not the retailers fault

Hopefully won't come to that but in my mind the money is written off and will think twice on buying a dual sim in future but we take ya chance we should accept the risk
[Note 7 Guides, News, & Discussion] californiarailroader:
The US carriers carrying the Note 7 (AT&T, Verizon, T-Mobile, U.S. Cellular, Sprint) actually haven't asked anybody to return the phones yet, right now it's a "exchange for another device if you want to" deal. U.S. Cellular, AT&T, T-Mobile and Sprint have all ceased sales of it on their web sites, with Verizon to follow soon. If the 2nd recall happens, you can likely kiss the Note 7 bye bye [emoji22]
[Note 7 Guides, News, & Discussion] jah:
It has always bothered me that we've not seen issues in Europe. Accepted, my imported Note 7 did die but no smoke nor flames.

In any case Samsung have stopped production so can't see us getting an improved version for a while.

---------- Post added at 06:12 AM ---------- Previous post was at 06:09 AM ----------

Yes gets complicated. I sold my UK replacement as I have a China import. Frankly this is the best smartphone ever for me so I hang on to it. I expect Samsung will have to pay the invoice price of imported and and some compensation on top.
[Note 7 Guides, News, & Discussion] bonerp:
Recall no 2 suggested on BBC news after production stops. Is this phone is doomed!?
[Note 7 Guides, News, & Discussion] AdrianR2016:
Bye bye Note 7

Samsung halts the production of the Note 7.

In US, AT&T + Verizon halts Galaxy Note7 sales.

http://xdaforums.com/showpost.php?p=69058373&postcount=4126
[Note 7 Guides, News, & Discussion] daiash:
Have there been any Exynos fires?

Because I've had a lengthy conversation about my delayed Note 7 (uk) this morning with my supplier, and they have not received any notification from Samsung that stock will not be fulfilled. Maybe it's just a snapdragon issue?

I know a lot can happen in a couple of weeks, but they said so far that they'll still be sending mine out on 21st October. I've already bought accessories for a phone I may never get.

If samsung stop producing this device whats going to happen to all the case and accessories manufacturers?
[Note 7 Guides, News, & Discussion] Batfink33:
Yes there has been Exynos fires. It's not the chipset. I doubt you'll get it on Oct 21 if ever.
[Note 7 Guides, News, & Discussion] daiash:
Finally a reply, instead of petty arguing lol.

Thanks.
[Note 7 Guides, News, & Discussion] mitchec1:
http://www.v3.co.uk/v3-uk/news/2473...xy-note-7-sales-as-replacement-phones-explode

Looks likely EE & O2 will follow the US carrier's
[Note 7 Guides, News, & Discussion] xdaman85:
Where did you order from?

I ordered from Carphone Warehouse straight as it was available on their website. Their website advertised 30th of August (currently still does) but the earliest delivery date I could choose was 31st of August. I spoke to customer services today, they told me that this is due to a delay, I questioned them as to why their website is still advertising 30th of August if what they say is true, and they said it's an error that they will be fixing soon.
[Note 7 Guides, News, & Discussion] m00moo:
I ordered directly from Samsung. Hopefully it arrives on the 30th lol
[Note 7 Guides, News, & Discussion] xdaman85:
You should be fine if you ordered directly from Samsung. I ordered my S7 Edge from them directly and didn't have any issues.
[Note 7 Guides, News, & Discussion] pro4ever:
anyone heard anything from cpw as i ordered 2 weeks ago was given 2nd sept but since pre oders went up says 30th aug so are we getting it early now ?
[Note 7 Guides, News, & Discussion] Andr3w_95:
I'm the same. Ordered on the phone before it officially became available but was told 2nd. I honestly think at this point we'll get it anytime and they don't know themselves. Surely they had stock ready, since cards were charged immediately
[Note 7 Guides, News, & Discussion] KeysarSoze:
Ordered mine through cpw, arriving at 30th August they said
[Note 7 Guides, News, & Discussion] BaZ87:
I ordered on the 3rd in store and too was told the 2nd September for delivery. I've already been back in a couple of times to see if they've got them in stock and was told as soon as they get them they'll text me to go and collect it.
[Note 7 Guides, News, & Discussion] apprentice:
Why are you blaming Brexit? It has nothing to do with that. The UK has always been ripped off when it comes to pricing new phones(and pretty much everything else we import)
[Note 7 Guides, News, & Discussion] bonerp:
It was simply a question. I don't recall blaming brexit. Oneplus inflated their prices "due to brexit". As I don't know how much they sell for across the continents.....
[Note 7 Guides, News, & Discussion] zonkkk:
I have preorded from CPW on the 17th of Aug, my order confirmation said expected delivery on 31st Aug. I have asked CPW via phone and chat, and they said it will be delivered on the 30th Aug with DPD.

I don't know how, as DPD don't work on 29th (Bank Holiday Monday). Maybe CPW will dispatch on Friday for delivery on Tuesday?
[Note 7 Guides, News, & Discussion] xdaman85:
Fingers crossed that it's 30th of August.
[Note 7 Guides, News, & Discussion] cosimoss:
It should do but Samsung might even deliver this Friday.
[Note 7 Guides, News, & Discussion] m00moo:
I hope so lol why do you think Friday may i ask? I've checked the order status which still shows as "not processed" :(
[Note 7 Guides, News, & Discussion] cosimoss:
They've been know to deliver ahead of the rest in the past so there is a chance.

Anyone think that we'll get this:

or which one it could be?
[Note 7 Guides, News, & Discussion] bonerp:
I can't believe there are pages and pages of comments about whether it'll be Friday or Tues....lol
[Note 7 Guides, News, & Discussion] risoobeon:
I got this when I emailed them about that case as it's still not available in our country.

Thank you for contacting Samsung UK Online Shop.

We would like to let you know that the cases may be different in the different pre-orders. The exact type of the case is not confirmed yet. As soon as this information is available, it will be announced on the website.

Should you have more questions, do not hesitate to contact us.

Samsung Shop Support Team.

My order still states "Not processed" I'm hoping for Friday too!
[Note 7 Guides, News, & Discussion] m00moo:
That would be ideal for me as I have a weekend wedding i could use the new 12mp shooter for. Maybe dunk it into some champagne and see peoples faces for a laugh also.

But for some reason I doubt it and don't want to get my hopes up as it is a bank holiday weekend also :( If Monday wasn't then maybe but fingers cross it would be a nice present for those that paid the extra to get it from Samsung.
[Note 7 Guides, News, & Discussion] gibbo82:
I'm confused as cpw are still guaranteeing pre-orders will be delivered on the 30th August, yet I'm with three, due a upgrade & the earliest date they have given me is 13th September!? :/
[Note 7 Guides, News, & Discussion] jah:
CPW web site is wrong has not been updated. Samsung announced today shortage of Note 7s. Get them while you can [emoji6]
[Note 7 Guides, News, & Discussion] jah:
When you get your Note 7 try to keep it cool as when new it'll need to download updates and probably install apps from your old device. Remember heat is bad for battery life.
[Note 7 Guides, News, & Discussion] daiash:
Hopefully Carphonewarehouse don't listen to EE, and still give me my Note7 lol
[Note 7 Guides, News, & Discussion] Rob F1UK:
The new street date for retail is 28th October and has been for some weeks now.

In addition, Samsung have paused not halted production according to uncorroborated sources.
[Note 7 Guides, News, & Discussion] Woods97:
My pre order from the 28th of August still wasn't and hasn't shipped. Date they have given me is the 28th/ just before that. The dates are forever changing though so take my info with a pinch of salt like I am ...
[Note 7 Guides, News, & Discussion] Batfink33:
Do you honestly think the 28th sale date will still go ahead?
[Note 7 Guides, News, & Discussion] daiash:
Carphone warehouse said they'd be sending mine out on 21st? [emoji55]
[Note 7 Guides, News, & Discussion] Rob F1UK:
It doesn't really matter if neither you nor I believe this will be the date because this is the latest date available to retailers at the moment. This may change again this week.

Are you waiting on a Note 7? I ask as you do seem intent on bringing a lot of frustration to the thread... calm down, I'm sure it will work itself out no matter what the outcome is.
[Note 7 Guides, News, & Discussion] daiash:
I am lol.

Can't feckin wait to have one.
[Note 7 Guides, News, & Discussion] Batfink33:
Had one originally, returned it. Pre ordered 2nd and cancelled waiting on my money back now. Disappointed as in the small time I had it, it was the best phone I've ever used. Given up on it now.
[Note 7 Guides, News, & Discussion] MKchrias:
Just spoken to my local Samsung store in Milton Keynes. They say that there are no known problems with UK replacement phones and and the October date for new sales hasn't changed.

---------- Post added at 05:03 PM ---------- Previous post was at 04:58 PM ----------

Same reply from local cpw. Note 7 adverts on screens aroun the shop.
[Note 7 Guides, News, & Discussion] B3501:
http://m.androidcentral.com/uk-netw...tm_source=plus.google.com&utm_campaign=buffer

Networks are halting preorders and talking to Samsung.
[Note 7 Guides, News, & Discussion] Con1750:
Personally I think this phone is done for, I really like it however I dont often keep a phone for 48 months worth of a contract and end up selling it. This phone is going to be worth diddly squat because quite frankly whos going to want it.

Even if this turns about to be a load of rubbish there is so much bad press now that its going to be difficult to recover from it, 1st recall was okay but if its found that a bunch of replacements are catching fire well thats quite frankly the nail in the coffin for this device. Honestly Samsung just need to cut their losses and move on from this mega **** up.

Unfortunately there isnt a device quite like the note, certainly not one that works as well at least but ill gladly replace this phone with something else now as its value will become non-existent.

Can't wait for CPW to deal with this greatly like the first time again ... im personally just waiting on an exchange for another flagship, as good as the note is the brand is tarnished and I feel like from a Business standpoint its wasteful for them to provide any support to the device as people just wont be interested in it, yes most people are idiots and are going to say hey is that a Samsung 7?! dont they blow up, I dont feel like there is anyway for Samsung to move forward with this device other than just recall the lot and scrap them.
[Note 7 Guides, News, & Discussion] Mdizzle1:
If it means anything at this point, I spoke to Samsung earlier in order to cancel my screen protector order and was informed that the Note 7 will be back on the website to order on 14th Oct and will be shipped 1 week later. If this phone is going to be recalled again or not sold we will find out before then!
[Note 7 Guides, News, & Discussion] ant78:
Hi guys, I bought 2 note 7s, I got an upgrade from cpw and that was replaced with the "fixed" version. I then bought my wife a sim free note 7 from a UK seller on eBay that says he got from the cpw which was also replaced for the fixed version. Where do I stand on the eBay phone should Samsung recall the second batch which is looking likely?
[Note 7 Guides, News, & Discussion] daiash:
I would say samsung should deal with it directly.
[Note 7 Guides, News, & Discussion] ant78:
That's what I was thinking too, it's going to get interesting!
[Note 7 Guides, News, & Discussion] bonerp:
Stop panicking! Samsung won't cancel the note 7 as there are too many firms in the supply chain with committed orders. The penalties for this volume will be huge.
[Note 7 Guides, News, & Discussion] Con1750:
While that may be true its clear that carriers are not interested in dealing with the strains on their customer service departments and of course this is costing them cash by the day. I personally have no interest in keeping the phone now, I literally cant be bothered with the fiasco it has been so far, also like I said dumb people will cause the death of this phone and bad press for every samsung product.
[Note 7 Guides, News, & Discussion] B3501:
Samsung are already ramping production down. The networks and carriers aren't interested in the phone and Samsung are saying nothing over a defect with the replacement phones which says everything.

All the signs point to the Note 7 being written off.
[Note 7 Guides, News, & Discussion] Rob F1UK:
Not sure we're you get this from... Samsung are in the process of recovering and examine those replaced phones said to be faulty - interesting ghe owners haven't supplied them when asked? Could it be other factors at play here... it's already reported that one of the incidents has been debunked.
[Note 7 Guides, News, & Discussion] Mdizzle1:
We will know within a week what the future of this phone looks like if not sooner. Samsung cannot afford to delay any longer as the number of phones in the wild plus those on order will run into the millions which is a lot of money to play around with.

As I've said above, the Note 7 will be back on sale on Samsung website on 14th,if it isn't it is because a statement has been released before saying either a recall will happen or all devices will be returned for refunds and the Note 7 is over.

Either way, you just need to wait less than a week.
[Note 7 Guides, News, & Discussion] B3501:
What incident has been debunked?
[Note 7 Guides, News, & Discussion] ant78:
Such a shame this has happened as this is the best phone I have ever owned, Samsung really have dropped a bollock here and I really hope they get the customers back on side some how
[Note 7 Guides, News, & Discussion] Rob F1UK:
Here: http://www.phonearena.com/news/Alle...o-spend-extra-cash-on-3rd-party-tests_id86136
[Note 7 Guides, News, & Discussion] Mdizzle1:
http://www.techradar.com/news/now-samsung-says-note-7-replacements-are-safe-to-use

European replacements supposedly OK?
[Note 7 Guides, News, & Discussion] B3501:
It just looks like they don't have a coherent answer as to what is going on.
[Note 7 Guides, News, & Discussion] mankvl:
Sooner or latter all will be answered. All I want is a note 7 and 2 years of software updates... can't care less on resell value because I end up keeping the device
[Note 7 Guides, News, & Discussion] californiarailroader:
Which incident was debunked? I believe you, no worries, I'm just curious.

Edit NM, I see your link up there.

---------- Post added at 02:09 PM ---------- Previous post was at 02:01 PM ----------

I'm on a 24 month payment plan with Verizon, though the Note7 is in the annual upgrade program, so I can upgrade it after 12 months if I want, I just turn it in to them.
[Note 7 Guides, News, & Discussion] B3501:
Worldwide sales stop.

http://www.bbc.co.uk/news/business-...ng&ns_source=twitter&ns_linkname=news_central
[Note 7 Guides, News, & Discussion] californiarailroader:
"The company also told owners to stop using it and power it down while it investigated the fault"

When did they say that? None of the US carriers carrying the Note 7 have, just that you can exchange it for another phone if you want.
[Note 7 Guides, News, & Discussion] thering1975:
Yep Samsung US advising all note users Inc replacements to power down and stop using the phone.

Not good at all
[Note 7 Guides, News, & Discussion] B3501:
There's something very much wrong with the phone, probably a design fault. It's fairly strong "power down your device". It's over for the Note 7.
[Note 7 Guides, News, & Discussion] californiarailroader:
It certainly looks bad, sad, I really love this phone!

http://www.samsung.com/us/note7recall/
[Note 7 Guides, News, & Discussion] MKchrias:
Nothing on samsung UK website.
[Note 7 Guides, News, & Discussion] californiarailroader:
There will be.
[Note 7 Guides, News, & Discussion] pigglett:
at 12:15am we wont see an official announcement till mid morning I would guess in UK
[Note 7 Guides, News, & Discussion] MKchrias:
Back to note 4 for now.
[Note 7 Guides, News, & Discussion] riz157:
inmho Note 7 won't recover from this, production will stopped temporarily.

Through tests will be carried out which will take months and if at that point Samsung think to release note 7, by Jan people will have them. If not then that's end if story.

At best note 7 will be available to certain markets only.
[Note 7 Guides, News, & Discussion] jah:
No real issues in China. I have a Chinese model. Very frustrating.
[Note 7 Guides, News, & Discussion] marvi0:
Am ringing ee this morning, definitely going for pixels now very pissed with samsmug.
[Note 7 Guides, News, & Discussion] jah:
May have find a Note 5. Annoyed as sold my old Note 5.
[Note 7 Guides, News, & Discussion] ant78:
Absolutely gutted :( now I more concerned about the note 7 I bought from eBay , the seller won't take responsibility and said it's Samsungs problem now
[Note 7 Guides, News, & Discussion] gellofish:
I will be phoning Samsung this morning (if I can get through!) and requesting a full refund. Very sad as I loved my Note 7 but this is definetly the end ...
[Note 7 Guides, News, & Discussion] neildo:
Looks like game over, 'streaming news' from the BBC:

http://www.bbc.co.uk/news/live/business-37576879
[Note 7 Guides, News, & Discussion] daiash:
Ooooffff BBC have spoken ?
[Note 7 Guides, News, & Discussion] bonerp:
I'll power mine down once I receive a full refund on all the spares I bought too!

Note 4 and 5 could suddenly go up in value!
[Note 7 Guides, News, & Discussion] neildo:
I'm flying tomorrow morning with my N7.2 in my pocket so hopefully I won't be in the news.
[Note 7 Guides, News, & Discussion] gavinfabl:
Sorry Jah , this is news this morning -

"China's quality watchdog said Samsung Electronics would recall all 190,984 Galaxy Note 7 phones that it has sold in the mainland. "
[Note 7 Guides, News, & Discussion] cosimoss:
Still waiting for the original to be collected. Used the replacement on a plane and in a hot climate and will continue to do so until they make me give it up.
[Note 7 Guides, News, & Discussion] californiarailroader:
I feel the same way about my replacement Note 7, I just don't want to give it up unless there's an official recall in the United States, the CPSC (Consumer Protection Safety Commission)and Samsung should be letting us know soon if a second recall is going to happen.
[Note 7 Guides, News, & Discussion] bonerp:
so realistically samsung could force an update that kills the device for daily use / making it too difficult to use.

What are peoples thoughts on a replacement? I'm thinking I might buy a OP3 as a temporary measure and see how this pans out. I really hope the note 7 is sorted and it is current THE best phone out there by a long way!
[Note 7 Guides, News, & Discussion] jah:
But my point is still valid. However, Samsung have to recall even though no validated cases. Very political in China.

---------- Post added at 09:17 AM ---------- Previous post was at 09:16 AM ----------

Solution is to down grade to the Note 5 Duos or keep.ky Note 7 unless Samsung offer a full refund on imported devices.
[Note 7 Guides, News, & Discussion] ajay83:
How's this for mixed signals...

Literally just called the UK note 7 exchange number (01628402031) and spoke to Brenda. The same lady who sorted my replacement.

EDIT! Just called her back! - They HAVE NOW RECEIVED word and are offering refunds in the UK. She was glad I called back and has arranged a collection for tomorrow to process my refund.
[Note 7 Guides, News, & Discussion] bonerp:
Haha brilliant
[Note 7 Guides, News, & Discussion] ooMoo:
Good point. Time to disable ota
[Note 7 Guides, News, & Discussion] californiarailroader:
This may be a harbinger for the other countries, so look at what Verizon's web site has on the Note 7 now-

That pretty much says it all for this phone [emoji20]
[Note 7 Guides, News, & Discussion] californiarailroader:
Then there's this -

http://mashable.com/2016/10/11/gear-vr-disables-support-note7/

"Users who try to pair the two devices will now get the following message: "Customer safety is Oculus' top priority. Oculus is removing support for all Note7 devices on the Oculus platform. Until further notice, Note7 devices will not be compatible with the Gear VR. For more information regarding the Note7, please contact Samsung directly."