yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] meboy:
News that samsung will be forcing returns by deactivating devices. Unconfirmed.

http://www.sammobile.com/2016/09/11...eactivate-galaxy-note-7s-that-arent-returned/
[Note 7 Guides, News, & Discussion] diggmc:
Based on some of the attitudes I've seen posted on various forums and news sites, I think this would be a good idea. As unpopular as that sounds

Sent from my awesome N930W8
[Note 7 Guides, News, & Discussion] meboy:
Indeed.

Get it over with as soon as possible. Force anyone who doesn't want to.

But they should certainly compensate everyone for the trouble.

Time, money spent on accessories, being without a phone, being at risk.

A $25 credit doesn't cut it. Should be at least $50 cash if not closer to $100 for everyone.
[Note 7 Guides, News, & Discussion] jcadduono:
I just don't see how it's so much trouble, they're shipping both return box and new device to you at the same time so you have no downtime.

If you went some other troublesome expensive route to return it, or went for another phone even though the new one doesn't have the flaws, then that's sort of your fault.

As for the risk, well, you're right there, at least it's still a lower risk than dying in a car crash. God I hate those moose.
[Note 7 Guides, News, & Discussion] meboy:
In Canada they are offering that method which is pretty good. The minimum they should be doing really.

Others aren't getting the same. In the US they are being more difficult. Not sure about other countries.

People were told to turn off their phone and not use it about two weeks ago. Then about two weeks from now they will get the replacement.

Thet's 3-4 weeks without a phone or with a hazard to you and those around you.

Some people bought accessories, skins, unlock codes, etc.

Some are out that money on the deal.
[Note 7 Guides, News, & Discussion] alquistador:
I could use a free oculus..... just sayin
[Note 7 Guides, News, & Discussion] Brava27:
I just want a replacement exynos version or else I am keeping my disactivated note 7 brick lol

Sent from the Upside Down
[Note 7 Guides, News, & Discussion] meboy:
Apparently samsung is denying the disabling thing now.
[Note 7 Guides, News, & Discussion] wallyg8r:
What source are you referring to.
[Note 7 Guides, News, & Discussion] mrnovanova:
It's been reported by various sources

http://goo.gl/5U7C8m

It seems Samsung plans to remotely deactivate all affected smartphones by September 30th, which means you will have to get it exchanged... or live with an amazingly expensive paper weight.
[Note 7 Guides, News, & Discussion] Brava27:
However, Samsung has refuted the report as "inaccurate", saying that its "complete guidance" is for Note 7 owners in Europe to "power down their device and return it to its place of purchase" as soon as possible.
[Note 7 Guides, News, & Discussion] fortesquieu:
Hi guys, did anyone receive any update from their point of sales? People in UK started receiving their new phones on today (Sept 12).
[Note 7 Guides, News, & Discussion] force70:
Im fine with replacing but as you say....i expect the exact same model which is for me is an 930FD. I will refuse the crappy locked dowm snapdragon version....had one and got rid of it. Why the hell would I want another one lol?

Or they can simply refund me the cost of the device....thats fine also.

---------- Post added at 01:43 PM ---------- Previous post was at 01:41 PM ----------

Sammy canada sent me an email last week saying devices start shipping Sept 12 and I did use my exynos IMEI number so they know what Ive got.
[Note 7 Guides, News, & Discussion] fortesquieu:
:good: That's today!
[Note 7 Guides, News, & Discussion] skadude66:
http://www.samsung.com/ca/news/local/samsung-canada-recalls-note7-phones

Samsung Canada have just officially recalled all Canadian Note 7s sold between August 19th and September 1st. They didn't really give much new information, other than to power down your device and get a loaner phone in the meantime (was rumored by Samsung Global, but now is confirmed by Samsung Canada).

I've already signed up for a new Note 7 through Samsung's Exchange Program, is anybody going to get a loaner phone in the interim?
[Note 7 Guides, News, & Discussion] Ambrosios:
we will know when it comes from the mail whether it is the W8 or the F model
[Note 7 Guides, News, & Discussion] KWoods41:
I also already signed up for the exchange program. There was no information on getting a loaner phone in the interim, so I think I'm stuck with the recalled device until a new one is delivered.
[Note 7 Guides, News, & Discussion] wallyg8r:
I would get a loaner but Wind is no longer offering loaner phones to those affected by the recall. Exchange when they get them or trade for S7 edge only. Sucks!
[Note 7 Guides, News, & Discussion] Sevael:
The whole loaner idea hasn't really sounded very feasible.

The carriers aren't going to be jumping to lend out phones they would otherwise be selling as brand new, and I doubt Samsung was willing to send every Canadian carrier outlet (and the independents) a shipment of loaners to distribute.

I haven't tried it, but I'm fairly confident that if I walked into my local Rogers outlet right now and asked for a loaner phone, they would tell me I would have to buy one.

I could see the Samsung stores doing it, but most Canadians don't live anywhere near a Samsung store.
[Note 7 Guides, News, & Discussion] skadude66:
When Telus initially offered loaner phones, they offered me a Note 3 (lol), until they could order more loaner phones, so I wonder if they got some "better" loaner phones.

My worry is that I give my defective Note 7 in for a loaner, and then I run into issues when Samsung calls me to set me up with the in-store exchange (the option I chose when I signed up on the Samsung Product Exchange form).
[Note 7 Guides, News, & Discussion] Sevael:
Yet another reason to not do the loaner thing. Never underestimate Samsung reps' ability to screw things up. Throw carrier employees into the mix and you have a recipe for disaster.

I too opted for in-store pickup since I work during delivery hours and there's a Rogers outlet right next to work. I bet it's going to be delayed doing it this way (Rogers is great for that) but it's better than playing tag with the delivery person and ultimately having to drive to the other end of the city to pick up the package at the depot.
[Note 7 Guides, News, & Discussion] 1011555:
Where did you purchase the exinos version.
[Note 7 Guides, News, & Discussion] skadude66:
I agree haha. I just hope we hear from Samsung sometime soon, any news would be good for me.
[Note 7 Guides, News, & Discussion] jmitr:
No, Samsung stores are not doing it.

Search my posts for more!
[Note 7 Guides, News, & Discussion] force70:
Swiftronics

---------- Post added at 06:26 PM ---------- Previous post was at 06:22 PM ----------

So now health canada is officially involved.

http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/60168r-eng.php
[Note 7 Guides, News, & Discussion] DLG187:
Saw that... interesting

Did they list the devices being recalled, or the devices affected? They mentioned like 30K affected phones being sold, but I suspect that Samsung sold more than 30K note7s in Canada

This is getting complicated... I'm moving back to Toronto in 12 days and the first replacements are set to ship on the 15th :eek:
[Note 7 Guides, News, & Discussion] pswd:
Can anyone me explain what is Box SKU? I can't find it on my box. Is it SW-VER.?

Envoyé de mon SM-N930W8 en utilisant Tapatalk
[Note 7 Guides, News, & Discussion] force70:
Looks the same as firmware or csc number to me
[Note 7 Guides, News, & Discussion] pswd:
Ok. If I have N930W8VLU1APGC does it means my phone isn't affected?

Envoyé de mon SM-N930W8 en utilisant Tapatalk
[Note 7 Guides, News, & Discussion] force70:
You need to download phone info from the play store and look under csc..easiest thing to do
[Note 7 Guides, News, & Discussion] tom0927:
Wrong info...
[Note 7 Guides, News, & Discussion] SwagGoat:
So I called their number that they posted on the announcements twice and both reps were very kind and confirmed to me that someone will call me within 48 hours (business hours: they work 12 hours a day so technically 4 business days). They also both confirmed that I will have the option to choose a different colour OR I can ask for a full refund. They haven't talked about choosing the "model" or anything else. I am very confused as to what I will end up doing and I only have 4 days to think about it. Overall not a horrible experience for me.
[Note 7 Guides, News, & Discussion] Sevael:
You should have asked about choosing the model. I will be asking when I get my call. Extremely slim chance, but I'm not going to not ask.

If they don't offer a model change but offer a refund, I'll just do that. Makes importing an international version more affordable.

Thanks for the info!
[Note 7 Guides, News, & Discussion] SwagGoat:
I will also give it a try and ask about the model when I get the call; however, the colour is much more important for me right now. I currently have the black one as I thought the silver would get too dirty too quickly and didn't really like the blue one but watching videos after videos of the blue one really made me rethink about it, I really like the fact that it's completely different from everything else right now. I think I'll give it a try and switch for the blue, I usually only keep my phones for 6 to 8 months so it's not like I'll be stuck with it for 2 to 3 years either. Sometimes, some changes can do a lot of good.
[Note 7 Guides, News, & Discussion] equlizer:
Well ive had ZERO issues with my phone. It's been great in every way. The phone never gets too warm even when playing games and charging at the same time. I've had it since day 1. Should i exchange anyways?
[Note 7 Guides, News, & Discussion] jcadduono:
You should exchange it. Heat is not a sign of fault until it is too late. Spontaneous combustion, really. You won't see it coming. Heat can however increase the risk of the defect showing itself, so don't let your device get too hot. Just because it is not hot does not mean you're safe, just less at risk.

Besides, I hear the new ones come with an imei range that won't get you tackled in an airport ;)

You can use Samsung Smart Switch Mobile to save all your apps, data, settings, etc. to your microSD card (hidden in the menu) and restore it on your replacement. If you call the hotline number for Note 7 exchange you should be able to use your device until the new one arrives then ship your old one back to them at no cost. It shouldn't be a huge inconvenience.
[Note 7 Guides, News, & Discussion] Brava27:
Very curious how they are gonna handle the FD models. Offer us replacements or cold hard cash...

Sent from the Upside Down
[Note 7 Guides, News, & Discussion] equlizer:
I was going to fill out this form: https://canadanote7exchange.expertinquiry.com/ and say i will pickup at the store i bought it from.. is that ok?
[Note 7 Guides, News, & Discussion] Sevael:
That's what I did. Got an email saying that I will be contacted sometime on or after the 15th to be given information about when my replacement will be available for pickup.
[Note 7 Guides, News, & Discussion] force70:
That's the big question..

Im Good with either of those 2 options, Im not good with them giving us W8 models....i got rid of my W8 for many reasons....why would I want another one ?
[Note 7 Guides, News, & Discussion] Brava27:
Haha exactly. I did the same and paid even more $$. I am almost wiling to keep this baby until they take it away from me. It's running rooted, xposed and extremely smooth. Very happy.

Sent from the Upside Down
[Note 7 Guides, News, & Discussion] millicent:
I got a message from BH saying the black note7 I was interested in has been discontinued

Quote

Dear Customer

Thank you for your interest in the following item:

Samsung Galaxy Note 7 N930F 64GB Smartphone (Unlocked, Black Onyx)

(B&H # SAGN7N930FBK)

You are receiving this message because you asked to be notified when this item becomes available. We regret to inform you that this item has unfortunately been discontinued. Please check back on our website for similar or possible replacement items.

We apologize for this inconvenience and appreciate your understanding.
[Note 7 Guides, News, & Discussion] force70:
All the note 7s on BH are now discontinued. I got the same email for gold and silver

sent from my Note 7 or S6
[Note 7 Guides, News, & Discussion] millicent:
Where will we buy our international notes from then?
[Note 7 Guides, News, & Discussion] Sevael:
When they receive the replacement models, they'll be back up for sale again.
[Note 7 Guides, News, & Discussion] Ambrosios:
Technically there is no "international" version......its only called that because the f model is offered I most countries.......if you look at UK f model and Singapore f version...there are subtle differences.......

but you can buy the "f" version when they become available after they replace all the existing note 7
[Note 7 Guides, News, & Discussion] millicent:
I see. What F version do you think bh offered?

The product no was SAGN7N930FBK.
[Note 7 Guides, News, & Discussion] force70:
No way to know without the csc code
[Note 7 Guides, News, & Discussion] Ambrosios:
from what i have seen....they are usually the UK or the SG version......but then...it could be anywhere........you can probably get the CSC from the phone and see where it came from......

my last F phone was the S7....and CSC was from Trinidad and Tobago.......but then i didn't buy it from bh
[Note 7 Guides, News, & Discussion] Yassinef:
Guys they are going to replace the note 7's with canadian models
[Note 7 Guides, News, & Discussion] Ambrosios:
I am not surprised the f version isnt offered in Canada......
[Note 7 Guides, News, & Discussion] fortesquieu:
Did they say when, that's a golden question. :D
[Note 7 Guides, News, & Discussion] skyeking69:
if you make a statement like that what are your sources?? Guy with FD models have been told by Samsung

that they will get a new FD........
[Note 7 Guides, News, & Discussion] Yassinef:
I screen shot the email
[Note 7 Guides, News, & Discussion] millicent:
I have received this message from CanadaNote7Exchange@stericycle.com

stating they'd ship this Thursday. It really looked like a generic message.

Edit: start shipping, sorry
[Note 7 Guides, News, & Discussion] fortesquieu:
Looks like 15th is the date. Hopefully no more delay.
[Note 7 Guides, News, & Discussion] skyeking69:
well yes if you give back a W8 they won't give you an FD. But guys with a FD to return have been told they'll get an FD replacement
[Note 7 Guides, News, & Discussion] skadude66:
FWIW, I got an email stating the 12th, and I never heard from them, so I think it's a generic message.

What worries me is that somebody a couple pages back registered and their email said the 19th. I'm hoping my registration is part of the first "wave", and that their email doesn't apply to ALL registrations.

I'm almost curious to try and sign up again and see what the contact date will be, lol.
[Note 7 Guides, News, & Discussion] girn26:
I just hope I ****ing get it before Oct or else I'm gone to Europe fml
[Note 7 Guides, News, & Discussion] Damnflies:
Color cannot be swapped

I talked to a Smasung rep. She said the color cannot be swapped...

I'm very frustrated :(
[Note 7 Guides, News, & Discussion] Sevael:
There have been conflicting reports from various reps, so we can't say that for sure yet. Final information is still forthcoming.
[Note 7 Guides, News, & Discussion] Damnflies:
Oh. I hope this rep is wrong.. thanks for the info :)
[Note 7 Guides, News, & Discussion] SwagGoat:
Talked to two different reps yesterday and both told me I would be able to choose a different colour when they call me :/
[Note 7 Guides, News, & Discussion] DLG187:
Costco has now sent a second email:
[Note 7 Guides, News, & Discussion] force70:
Rogers keeps texting me lol.....i.dont even have a W8 any more
[Note 7 Guides, News, & Discussion] DLG187:
lol.

I'm keeping mine until I get a replacement shipped :cowboy:
[Note 7 Guides, News, & Discussion] Damnflies:
Wow that's great! I don't know why so many people get different info
[Note 7 Guides, News, & Discussion] GibMcFragger:
I'm going to call them in a bit to try and get a more firm date on shipment of the replacements.

I'm also going to ask about a color swap. I'll let you know what they say.

*EDIT* Damn. Closed. I'll try again tomorrow.

If anyone else wants to bug them, call 1-800-517-3507. The 1-800-SAMSUNG recording just sends you there.
[Note 7 Guides, News, & Discussion] ghammer80:
I submitted my FD online two days ago, haven't got an email or call yet....hmmmm :(
[Note 7 Guides, News, & Discussion] wallyg8r:
I called a 8am and was told that they don't have any other information than I have when I told them I received an email saying the 15th. Guess we'll have to wait and see. They don't know which courier will be doing the deliveries either.
[Note 7 Guides, News, & Discussion] funkydude101:
Here's a wild theory. There are no replacement units even in Canada yet that are going to ship out.

Why is it that I read in the news about Samsung still researching the problem? I haven't read a single article or heard a rumor that Samsung has resumed production of a fixed unit and that they are being shipped out worldwide.

Instead I read this from Fortune (via Google News yesterday)

So... There is still an ongoing analysis of the issue. How is it then that replacements are being shipped tomorrow?

Oh and Samsung is reportedly going to push for an OTA that will cap battery capacity at 60% for existing units (FWIW unless there is some trick up their sleeve, it seems reversible by flashing older firmware or rejecting the update).
[Note 7 Guides, News, & Discussion] GibMcFragger:
It's fantastic when they set up a "help" line to answer questions, then don't give them enough info to actually ANSWER any questions, lol.

---------- Post added at 02:48 PM ---------- Previous post was at 02:42 PM ----------

We are all still guessing at the moment. A far as the replacement units go, it's a battery pack issue.

Regardless of what's WRONG with the battery packs (to much pressure, etc), replacements with unaffected battery packs should be easily produced, since the issue (even if they aren't sure if the exact issue) is solely isolated to the battery packs.

Just my opinion though. Only Samsung really knows, and they are only saying the bare minimum needed to salvage some PR.
[Note 7 Guides, News, & Discussion] wallyg8r:
I read in another thread that some people in the UK have already received replacements and the boxes have a black square on them indicating new units.
[Note 7 Guides, News, & Discussion] marktang:
people in the UK already received the replacements on the 12th. go check the UK forum.
[Note 7 Guides, News, & Discussion] AllGamer:
Approximately 21,953 of the recalled smartphones were sold in Canada.

wow, that's a lot, and mine was in that batch.

good thing i returned it.
[Note 7 Guides, News, & Discussion] alquistador:
No free stuff yet??
[Note 7 Guides, News, & Discussion] KWoods41:
At this point I'd settle for just getting the new phone quickly. I don't want this thing to explode on me.
[Note 7 Guides, News, & Discussion] fortesquieu:
I wonder when would they start selling Note 7 again. My order has been stalled for a while now
[Note 7 Guides, News, & Discussion] dkimak:
My understanding is that they come unlocked but when they start up with the new SIM they lock to the SIM's carrier...
[Note 7 Guides, News, & Discussion] SwagGoat:
That's actually what my original Note 7 did. I had set it up without the SIM, downloaded my apps and all and as soon as I inserted the SIM, the phone rebooted and restored to factory image with some bloats from my carrier. I'm assuming the same thing will happen with these ones.
[Note 7 Guides, News, & Discussion] KWoods41:
Ugh - there's a 99% chance I'm going to make that mistake again when the new phone comes. I have had that happen to me on the S4, S5, S6 edge, S6, Note5, S7 edge, and Note7. I don't know why I can't seem to learn that lesson.
[Note 7 Guides, News, & Discussion] SwagGoat:
I'll definitely try to remember when I get the new one, haha. Still hoping I can choose another colour!
[Note 7 Guides, News, & Discussion] Damnflies:
I had an online chat. She told me to talk to a rep who will call me if I want to change the color.

But she didn't confirm if I can actually change the color
[Note 7 Guides, News, & Discussion] SwagGoat:
Just got this, yay!

[IMG="Note 7 recall"]http://i.imgur.com/GDIAFlF.png[/IMG]
[Note 7 Guides, News, & Discussion] mrnovanova:
It's just a link we can't copy paste.
[Note 7 Guides, News, & Discussion] wallyg8r:
So for those of us that got an email stating the 15th does this mean that it's delayed till the 22nd?
[Note 7 Guides, News, & Discussion] SwagGoat:
It shows as a picture on my screen :/

I never got an email talking about the 15th so I'm not sure
[Note 7 Guides, News, & Discussion] The G Dept.:
When you buy the phone at Costco, they're the one who provide the unlock code. They better provide a new one for the new phone.

I made that mistake too. They really should let people know what's going to happen when you don't put the SIM card at first. I spent 5-6 hours setting everything up.
[Note 7 Guides, News, & Discussion] mrnovanova:
I think or rather hope that the ones who received a notice for the shipping on the 15th will ship out tomorrow the 19th Tuesday and so forth...
[Note 7 Guides, News, & Discussion] skadude66:
I think what's happening (or at least hope) is that they're bundling the registration forms into waves, i.e. the earlier you signed up the faster your exchange gets processed.

I really hope that newer registrations showing the 22nd does not apply to those of us who got a ship date of the 12th, or 15th.
[Note 7 Guides, News, & Discussion] wallyg8r:
I just got a tracking number from FedEx. My replacement is being delivered by 8pm tomorrow!
[Note 7 Guides, News, & Discussion] funkydude101:
As did I. No contact from Samsung. Just a shipping notice from stericycle. So no colour choice.
[Note 7 Guides, News, & Discussion] skadude66:
Did you guys sign up for the exchange via in-store exchange? Or shipping the device to your home?
[Note 7 Guides, News, & Discussion] wallyg8r:
I chose to have delivered to my home. I figured it would be quicker.
[Note 7 Guides, News, & Discussion] SwagGoat:
I called again for a third time and gave examples of what some of you guys have been saying on this forum such as your case where they did not call you. The rep said if nobody contacts me before Friday (since I made my request online on Monday and that my email says my phone will be shipped on the 22nd) to call them again and they will redirect my call to another department where I will be able to choose the MODEL which he explained to be choosing between an S7, S7 Edge or Note 7 "New version" (his words) AND I can choose any COLOUR I want for any of the devices as long as they are available in my country.

Hope this clarifies a few things. I'd like to mention that I called them THREE times and got the same answers from all three different reps.

They were also very nice and patient and answered all of my questions and concerns.
[Note 7 Guides, News, & Discussion] skadude66:
My dad chose the same thing. I kinda hoped that it would be faster through in-store exchange. Looks like I picked wrong :mad:
[Note 7 Guides, News, & Discussion] fortesquieu:
Your dad is a smart man, :laugh:
[Note 7 Guides, News, & Discussion] wallyg8r:
Hopefully you get a call tomorrow from your carrier. They should get them at the same time as an individual.
[Note 7 Guides, News, & Discussion] skadude66:
That's what I'm hoping. Happy at least somebody is getting a replacement!

I'm taking the 15th as the deadline (even though my email says the 12th), so if I don't hear from them tomorrow I'll call them Friday and see what's up.
[Note 7 Guides, News, & Discussion] adsam3927:
Did you're email state that shipping would begin on 15th ?
[Note 7 Guides, News, & Discussion] wallyg8r:
The first said the 12th, the second said the 15th.
[Note 7 Guides, News, & Discussion] acheney1990:
Mine said starting the 15th.