yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] tom0927:
I got the email saying starting the 15th too, but haven't gotten a shipping notice. Here's hoping I'll get it tomorrow
[Note 7 Guides, News, & Discussion] GibMcFragger:
I'm going to call first thing tomorrow. I registered on the 7th and they haven't called me. I'm going to request a color change, lol.
[Note 7 Guides, News, & Discussion] force70:
Mine said the 12th but no shipping notice yet
[Note 7 Guides, News, & Discussion] darthfire:
I guess the people who registered earlier will start receiving their replacement devices sooner. I applied a few days ago and I got an email today saying that it will begin to ship on the 22nd.

I'm actually out of Canada currently and will be flying back late October. I don't know how much time they will give us to ship back the old device.
[Note 7 Guides, News, & Discussion] GibMcFragger:
Not sure. You will most likely need to sign for the package when they ship your phone also.
[Note 7 Guides, News, & Discussion] funkydude101:
Can confirm. Tracking shows signature required.

I signed up the very first morning at 5am.
[Note 7 Guides, News, & Discussion] Msb2017:
I got shipping notification from fedex today stating it will be delivered by 5pm tom :)
[Note 7 Guides, News, & Discussion] meboy:
I really don't believe they will be shipping F or FD to Canada.

When they said model they just meant model as in note 7 or s7, etc. as on poster here confirmed.

Probably a good idea to be ready for that disappointment.

Or just take the cash if possible and deal with buying another international version later.
[Note 7 Guides, News, & Discussion] berniebennybernard:
For those people that received shipping notifications, did Samsung contact you?

I got an email the other day stating:

"On behalf of our entire Samsung Canada team, we'd like to thank you for participating in the Canadian Product Exchange for your Galaxy Note7. We are absolutely committed in ensuring the highest level of safety and satisfaction for our customers and we greatly apologize for any inconvenience this may have caused.

We have received your registration through the Samsung Exchange Process and we anticipate that your device will begin to ship starting as early as Thursday, September 19th. "

Samsung hasn't contacted me yet. Will they be calling me to confirm details?
[Note 7 Guides, News, & Discussion] wallyg8r:
Probably not if you chose to ship direct to you. Not sure if you chose to ship to carrier.
[Note 7 Guides, News, & Discussion] blwc:
Samsung didn't contact me...but today I got a Fedex shipping notification. My replacement is coming tomorrow!!!
[Note 7 Guides, News, & Discussion] berniebennybernard:
What did your shipping dates say? Mine is the 19th on the email, so I wonder when it will arrive.
[Note 7 Guides, News, & Discussion] blwc:
I filled out the replacement form from Samsung literally the morning the form was available. I initially got an email saying that the replacement would be shipped as soon as Sept 12. But late last week, got another email saying it would ship as soon as Sept 15. So they are pretty much on time.
[Note 7 Guides, News, & Discussion] equlizer:
I got the email saying the 22nd but i also only registered 2 days ago. I put it to be picked up in store as i am never home anyways.
[Note 7 Guides, News, & Discussion] Damnflies:
Color change please
[Note 7 Guides, News, & Discussion] blwc:
I wouldn't get my hopes up. Just be happy to get a new one that's the same colour...that isn't at risk of exploding.

Like I said...no one is calling to ask what colour you want in a replacement. They will just ship it if that's the option you picked.
[Note 7 Guides, News, & Discussion] mxt86:
I'm annoyed. I chose the pickup option on day 1 and the only communication I've gotten from them are the 2 e-mails saying I'd be contacted on the 12th and then the 15th.. Now people are receiving shipping notes. Wtf?
[Note 7 Guides, News, & Discussion] 1011555:
Signed up the night the site went live, called Samsung 48 hours later to ask why I didn't get a call from a Rep was told wait another day. The next day I Chatted with Samsung online asking if they could somehow replace or credit the $25 Samsung screen protector I bought for the phone that I'm now having to send back because of Samsungs defective phone. Got "we are terribly sorry for inconvenience but no" referring me to the Samsung Canada parts website wich doesn't even have anything for the note 7. Received the customer update email on Sept 13. Called note 7 replacement line today to ask about this issue, were terribly sorry but no, try with Samsung directly, they forwarded me to ecomerce who told me same thing and then forwarded me to customer satisfaction Samsung. The initial Rep told me sorry we didn't replace accessories just phones, blah blah blah terribly sorry but no. Asked to speak to supervisor she claimed to speak with him and claimed that the super said no. I insisted on speaking to the super she finally reluctantly gave in warning me that he will tell me the same thing. After telling him that I spent $1000 + on a phone which I'm scared will blow up and I had paid $25 for a Samsung sp to protect this phone before the recall and now I must be further inconvenienced by swapping phones and having to restore all my settings and app placement because Samsung can't get smart switch right. I figured its the least Samsung can do. He then said he will escate the request and needed info. Such as my mailing adress and WHAT COLOUR I WANTED? , I told him I have black he then repeated what colour did I want so to those who were curious it is possible to switch colours
[Note 7 Guides, News, & Discussion] marktang:
Got a tracking from FedEx last night. My phone should arrive tonight by 8pm
[Note 7 Guides, News, & Discussion] Ambrosios:
patience........they are not going to get everyone on the first day.......i did it on the first day...and i haven't got anything yet.....
[Note 7 Guides, News, & Discussion] Brava27:
You got shipping email for foreign note? Interesting. Didn't you try refund through eBay?

Sent from the Upside Down
[Note 7 Guides, News, & Discussion] TRoN_1:
If you bought your Note 7 from someone other than a service provider or Samsung, will they still replace your phone?
[Note 7 Guides, News, & Discussion] GibMcFragger:
Just got off the phone with Samsung. She apologised for me not getting the call back yet, and escalated it so that I do (I registered on the 7th).

She took my phone number and email again.

I asked about swapping colors, and her reply was "absolutely!!"

Color swap is a go!

I requested the Blue (I currently have black, and Telus doesn't even carry the blue), so she made a note on my account to ship me the blue one!!

---------- Post added at 03:07 PM ---------- Previous post was at 02:54 PM ----------

When someone receives their replacement, I'm curious to know if Samsung included anything as a compensation gift. I heard you get a Gear VR the box in the UK.

I know Canada though, we'll get screwed.
[Note 7 Guides, News, & Discussion] SwagGoat:
As I said before, I was confirmed by 3 reps if they dont call after 5 business days, call them and they'll transfer you to someone else. That someone else will be able to let you choose between a N7, S7, S7E and choose any colour you desire for any of the 3 devices.
[Note 7 Guides, News, & Discussion] wallyg8r:
The FedEx site says the pkg is 1.5 lbs so no gear vr for sure!
[Note 7 Guides, News, & Discussion] dkimak:
I received the same email, but it said start shipping Thursday, Sept 15th (Today). Haven't received any shipping notification.
[Note 7 Guides, News, & Discussion] force70:
Didnt buy via Ebay and when i called aftee i registered I told the CSR it wasnt a W8 model and I expect to get the same version I have now.

I also askef how they know what colour to give people and she said it allngies by IMEI..

I think the CSRs know jack squat though so lets see what happens

---------- Post added at 10:24 AM ---------- Previous post was at 10:23 AM ----------

Yes.
[Note 7 Guides, News, & Discussion] Brava27:
Keep us posted lol

Sent from the Upside Down
[Note 7 Guides, News, & Discussion] GibMcFragger:
Damn, lol.
[Note 7 Guides, News, & Discussion] tom0927:
Did you call the 1-800-517 #? I called them and the CS rep said they only do registrations, anything after registering, I have to call 1-800-SAMSUNG to check status. I called that # and it just re-direct me back to the 517#. Did I just get a bad rep?
[Note 7 Guides, News, & Discussion] GibMcFragger:
I called the 517 number. I got a nice rep. I also had a screenshot of my reference number when I registered, so I gave the number to her and she put me on hold and looked it up.

Now whether she was feeding me BS or not, we'll see.... Lol.
[Note 7 Guides, News, & Discussion] tom0927:
Lol, I guess I'll call again and again until I get a nice rep.
[Note 7 Guides, News, & Discussion] GibMcFragger:
Lol the first thing I did after her "thanks for calling Samsung.." bit is say "Hello. How are you doing?"

I always do that.

After the normal 1-2 second pause while she absorbs that, the barriers went down and she was nice. I also had my reference number, maybe that helped.
[Note 7 Guides, News, & Discussion] wallyg8r:
Package arrived! Will provide details later. Just a N7, same colour.
[Note 7 Guides, News, & Discussion] AndrewSE:
Anyone get notification for store pick up at Sherway ?
[Note 7 Guides, News, & Discussion] marktang:
FedEx tried to deliver but I am not home right now
[Note 7 Guides, News, & Discussion] force70:
Thats also going to be a problem
[Note 7 Guides, News, & Discussion] marktang:
it's ok i think. i'll just pick up at the depot.
[Note 7 Guides, News, & Discussion] tom0927:
Hmm, Fedex just attempted delivery but I didn't get a shipping notification/tracking number last night.
[Note 7 Guides, News, & Discussion] Damnflies:
Talked to a Samsung rep this morning. I called after one week of waiting. I asked her if I can change the color and she said yes. She put that request on my account. She also said I will be contacted by a rep within 48 hours. If I don't get a call back, she told me to call again. So I guess I will have to talk to another rep the same thing again.
[Note 7 Guides, News, & Discussion] marktang:
Ya I guess they can block the IMEI. But in the letter it should mentions you return the old device at your earliest convenience, i can see people taking advantage of that.
[Note 7 Guides, News, & Discussion] berniebennybernard:
I don't think that they care. Stericycle is going to end up disposing the phones I'm pretty sure.
[Note 7 Guides, News, & Discussion] girn26:
It's bull**** how we have to go to a Samsung store to return it. And they aren't giving us any compensation for that. I don't have time to go out of my way to the store that is half hour drive. Pisses me off. I guess I'm gonna have to call them.

For those that bought an unlocked note 7, did they give a code with the replacement?
[Note 7 Guides, News, & Discussion] marktang:
the letter said to call them if you can't drop it off at the stores. they will arrange something.

just wondering if the replacements are locked or unlocked.
[Note 7 Guides, News, & Discussion] 1011555:
Dear valued Samsung customer,

We have already escalated your case in regards to your accessory and here is the final resolution provided by upper management:

Unfortunately We won’t be able to comply with your refund request for your screen protector since Samsung is only replacement the phones not covering accessories.
[Note 7 Guides, News, & Discussion] sabesh:
Did anyone who opted for store exchange get a date yet? Thx
[Note 7 Guides, News, & Discussion] skadude66:
Nope, I signed up at 6:00 am the morning the form went live, and I haven't heard anything yet.

I called today and they said they should start shipping next week? But I don't think that's accurate lol.
[Note 7 Guides, News, & Discussion] aznblade:
Hope I can exchange the colour instore.
[Note 7 Guides, News, & Discussion] sabesh:
Yeah, it's weird because I opted for store exchange, but the splash page I got right after registering said that they'd ship it to me, lol.
[Note 7 Guides, News, & Discussion] dkimak:
I'm looking forward to hearing from anyone that received their replacement today to find out what was actually shipped. Phone / pen / charger / etc?
[Note 7 Guides, News, & Discussion] wallyg8r:
Everything that was in the original box came with it.

---------- Post added at 03:25 PM ---------- Previous post was at 03:08 PM ----------

I contacted Samsung and they only want the phone and spen back. They don't want the accessories. I guess that's my compensation for the 50min drive.
[Note 7 Guides, News, & Discussion] Max8321:
Waiting for my replacement device :(

Some of the people on reddit said they received their note 7 without getting a shipping notification from FedEx.
[Note 7 Guides, News, & Discussion] girn26:
Someone be a guinea pig and try returning the note 7 without charger and cable.

I'm gonna try holding onto my phone for a while, see what happens.
[Note 7 Guides, News, & Discussion] tom0927:
I'm one of them. I didn't get any notifications and Fedex attempted delivery this afternoon. I just picked it up from the depot.
[Note 7 Guides, News, & Discussion] girn26:
So I got mine and no unlock code wtf
[Note 7 Guides, News, & Discussion] tom0927:
I'm curious, I know the device will lock to the first carrier sim you put in.. but what if we put in a overseas sim? Will it lock a W8 model to a overseas provider like UK or Singapore? Or even a MVNO provider like Roam Mobility?
[Note 7 Guides, News, & Discussion] girn26:
Nvm it locked to sim I put in
[Note 7 Guides, News, & Discussion] marktang:
Picked up my replacement phone. But the box has no safe sticker or the black dot
[Note 7 Guides, News, & Discussion] force70:
And another screw up by samsung....its no good without that....
[Note 7 Guides, News, & Discussion] DLG187:
My wife told me that FedEx came to our house and left a slip attempting to deliver two packages, and the slip says for me to call them (nothing about re-delivery).

Strange because I had registered for delivery to a different address (moving)

Will have to see if they have the black sticker or not
[Note 7 Guides, News, & Discussion] Max8321:
Just received an email and tracking # from FedEx saying that they will deliver it tomorrow by 8pm
[Note 7 Guides, News, & Discussion] Brava27:
Defeats entire purpose of recall lol
[Note 7 Guides, News, & Discussion] dkimak:
I'm in Vancouver. My replacement Note 7 has arrived and I can also confirm it comes in a box with new phone and all the accessories. There is a black box on the box's label.

I'm using the transfer app to move everything to the new phone, wish me luck! :)
[Note 7 Guides, News, & Discussion] marktang:
What should I do... I called Samsung and no one knows what's going on. One guy just hang up on me
[Note 7 Guides, News, & Discussion] tom0927:
Can you download phone info and see when it was made? You can't be sure it's the "safe" batch, but if it was made before last week of Aug, you can be damn sure it's the first release.
[Note 7 Guides, News, & Discussion] force70:
If you have one near you I would match my butt right into a Samsung store and let them have it....make them call Samsung Corp and deal with it. We have all had enough of their BS.
[Note 7 Guides, News, & Discussion] TranceChaos:
Did you get any shipping or tracking info from FedEx on email?
[Note 7 Guides, News, & Discussion] wallyg8r:
On my new unit I checked:

/sys/class/power_supply/battery/batt_type

with root explorer and it says

SDI SDI

the same result I got checking the old one. I wonder if it says that regardless of the battery supplier. Anyone get a different result?
[Note 7 Guides, News, & Discussion] force70:
One thing I kept thinking in my head this whole time is how is Samsung going to prove beyond any reasonable doubt they have fixed the issue.

A little black square on the box? Wtf is that...real easy to pop that on there and say all good.

Seriously how do we know they completely resolved the problem?

Now the same battery? Wth?
[Note 7 Guides, News, & Discussion] wallyg8r:
When I checked it I was expecting to see

ATL ATL

which would be the other battery company. But I'm not sure and have no way of knowing what battery I now have. Maybe they all say

SDI SDI

regardless of manufacturer. I'm not feeling very reassured right now.
[Note 7 Guides, News, & Discussion] mmawji:
Which carrier are you with? I am with Wind and no response so far

Thanks
[Note 7 Guides, News, & Discussion] GibMcFragger:
I just got home to find my phone waiting for me. No tracking email, nothing.

Aaaaaaand it's black. Damn. I guess when I swapped the color on the phone this morning, it had already been shipped.

I'm not liking that I'm supposed to believe it's OK with nothing but a black square on the box label to prove it.
[Note 7 Guides, News, & Discussion] johnmoon:
One might keep it but is it worth it?

Its illegal to sell that device in Canada at this point (sure someone might buy it since there are suckers always)

then If anything happens to that buyer and this person goes to media, I am sure the sellers can be tracked easily

Also clearly been told the device should be off all time (cant say you did not know / heard about it since you got your new phone)

if anything I mean anything happen to you or your property due to this thing gets blown up in future

I am sure you are on your own at that point

Samsung got a group of very expensive lawyers to tell us "too bad lol"
[Note 7 Guides, News, & Discussion] tom0927:
Not to mention you're probably breaking some kind of law... fraud or theft or similar...
[Note 7 Guides, News, & Discussion] Damnflies:
Has anyone here swapped the color and got the color you chose?
[Note 7 Guides, News, & Discussion] TRoN_1:
So you registered on their website and received no email or call from Samsung? I registered Sunday the 11th and heard nothing from them yet.
[Note 7 Guides, News, & Discussion] GibMcFragger:
I received the email saying my phone could start shipping as soon as the 15th.

They should email you a FedEx tracking number and ETA once it ships, that's what I never received.
[Note 7 Guides, News, & Discussion] force70:
I dont blame you one bit.
[Note 7 Guides, News, & Discussion] aquatarkus:
Hate Samsung. Overhyped, overpriced, loaded with bloat, increasingly locked down. Why am I forced to have Knox's on my phone! Have to say though, that they're styled way better than Apple these days.
[Note 7 Guides, News, & Discussion] jcadduono:
Heh, if it's an unlocked bootloader you guys will have root for sure only a couple hours or less after kernel sources are released, anyone with a device on hand can join #twrp on freenode IRC for prerelease testing.

It will trigger knox warranty bit (shouldn't matter for us), and disable Samsung Pay.

I have a script in the works that you can flash in TWRP that should remove all traces of Knox, but this may break Iris and Fingerprint scanners, as well as "private" storage.

It is a WIP, and I will need some time to test it first.

I'll see about making a CSC package that kills all carrier related things/apps and unlocks all options. (this is something I did for my Note 3 but never released it)
[Note 7 Guides, News, & Discussion] Brava27:
I gotta buy you a beer. [emoji482] [emoji482]

Sent from my Blackberry Bold
[Note 7 Guides, News, & Discussion] adsam3927:
Was this taken at the Sherway Gardens location ??
[Note 7 Guides, News, & Discussion] Brava27:
Nope. Yorkdale mall. Unfortunately it's a demo version. The legit n930w8 versions are at sherway.

Sent from my Blackberry Bold
[Note 7 Guides, News, & Discussion] adsam3927:
Yup...the photos I posted were for W8 at Sherway

If I'm in area I'll try to grab a shot of recovery...7 days left.
[Note 7 Guides, News, & Discussion] Brava27:
Awesome! That way I can cancel my pre-order if it's locked Haha. I can't be that long without root. I would die with ads all over my phone.

Sent from my Blackberry Bold
[Note 7 Guides, News, & Discussion] HeavenlyFall:
The samsung store employees at the BC location confirmed it was sd820 as well. I'm really in a pickle now since I love the feel and looks of the Note 7 but I want the better battery of exynos...

Can't decide on S7 Edge or wait for S8 or stick with a SD820 Note 7, hell I'm even contemplating the new Iphone because it'll be more futureproof than buying a S7 atm
[Note 7 Guides, News, & Discussion] jcadduono:
How would entering recovery tell you if the bootloader has boot signature enforcement enabled?

The battery difference hopefully shouldn't be nearly as large as when the original battery benchmarks were done for the S7 variants, I'm sure they've found out ways to optimize the Snapdragon variants better as that was their first SD820 device and even then it's gone through a couple battery optimization updates since most battery life comparisons.
[Note 7 Guides, News, & Discussion] Brava27:
Damn maybe you can't? I figured the recovery screen told us whether bootloaders were locked. I guess I am wrong?

Sent from my Blackberry Bold
[Note 7 Guides, News, & Discussion] jcadduono:
If you maybe had a copy of stock firmware's recovery, replaced the signature a the end (using a hex editor or something) with zeros or random data, then flashed that with Odin (effectively counting stock recovery as unsigned), then booted it... :)

From what I can tell, the USB ports are blocked so no luck sneaking a laptop with Odin in there hahahah!
[Note 7 Guides, News, & Discussion] mrnovanova:
So I switched from Rogers to videotron today. The note 7 with Rogers is 560$ and it's 280$ with videotron. Videotron also gives you a new customer credit of 100$ so 180$ for the note 7 is a great deal. I called Rogers to see what offer the would give me to retain me and they said. We'll give you the phone at 360$ so 200$ less but you have to sign up to a plan that is 20$ more. So we give you 200$ of the phone but we add 480$ on the plan.

I was like?!?!?

How is this helping me? I end up paying 280$ more over 2 yrs...

I told them knock 100$ of the phone and I'll stay with you. After a little back and forth the reluctantly agreed but I decided to go with videotron and save about 380$ on the device and 10$ off the plan.

I spend north of 2000$ a year on Rogers. Can't believe how little they tried to retain me.

Anyway. Had to share.
[Note 7 Guides, News, & Discussion] skyeking69:
Unfortunately all telecom's in the country are scumbags...we really need some American competition.

I have thought for years that they purposely screw up your bill with extra charges just to see if you notice

and if you do......."sorry Sir we'll refund you next month" No fine or penalty. can you imagine how much extra cash

they make by people not reading or understanding their bill ?

And once you do the math on your plan....you never win...they always do.......
[Note 7 Guides, News, & Discussion] mrnovanova:
Well I won that round against Rogers. I called them back to cancel and now they're offering 150$ to price match. I was like "Deuces" 560$ to 180$ that's 380$ in my pocket.
[Note 7 Guides, News, & Discussion] force70:
Damn, I spend about $500 per month with Rogers I should give that a try lol
[Note 7 Guides, News, & Discussion] note3or2:
Has anyone ordered from Samsung directly before? From what I understand we are not getting Note 7 on launch day if you order online from Samsung. Is that correct?
[Note 7 Guides, News, & Discussion] mohammedessam:
You can pre-order the phone from costco.ca

m.costco.ca/Samsung-Galaxy-Note7-in-Blue.product.100308492.html

Their return policy is much better than any other store
[Note 7 Guides, News, & Discussion] mrnovanova:
6000$ a year? You should be able to talk them into giving you the phone for free.
[Note 7 Guides, News, & Discussion] note3or2:
Thank you for this info. Ordered one from Costco (order confirmation says delivery is 3 to 7 days from time of order) I think it will ship out on 19th.

I have one on pre order from Samsung online store anyways so if Costco delays shipping will just cancel it.