yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] riz157:
Went for pixel xl 128gb and Iphone 7 plus 128gb. Will keep one and sell the other.

What about yourself?
[Note 7 Guides, News, & Discussion] alltaken123:
I'm looking at the iPhone 7 plus 256GB. Tempted by the pixel XL but it's compromises like water resistance and chin put me off. Resale wise the iPhone will win out until a Note 8 or similar pops along. Decisions decisions.....
[Note 7 Guides, News, & Discussion] riz157:
That's too much memory for me. I'll barely be able to fill half of 128gb.

Currently I'm leaning toward pixel xl purely because it's more open, qhd screen, nougat, notification light, htc google partnership and headphone jack.

There's no jalibreak for iOS 10 and could be months before there is one, which really sucks.
[Note 7 Guides, News, & Discussion] webelieveInGodButDoHeinUs:
this is such a problem for me. i don't want to downgrade to any other phone without a pen. i want to wait it out for the s8 atleast but i don't have another phone for the mean time. is anyone on EE? wanting to get a loan phone or something, what options have you recieved
[Note 7 Guides, News, & Discussion] lap75:
which store? I went in 4 stores here in London 3 of them weren't able to help me, the only one tried to help me call the head office but the only thing they could do was to take my note 7 and let me for 4-5 working days without a phone eventhough they had al ot of s7 edge in the store. I am very annoying of this situation. :(
[Note 7 Guides, News, & Discussion] BaZ87:
Canterbury in Kent. You need to make sure your speaking to the manager. I went in last night and he told me to come back today because as of last night CPW head office's stance was a straight cancellation and go phoneless until the you're able to upgrade again or a straight swap for the S7 edge. There was some sort of meeting last night and that's changed now - you can swap for the S7 edge and get £100 off or you can cancel and they'll give you a S6 on loan until you're able to upgrade again. I'm not sure if this applies to everybody or the manager was just using his discretion but I was told I can keep the S6 until they get stock of the iPhone 7+.
[Note 7 Guides, News, & Discussion] lap75:
Thanks Bro, anyway in 3 of the 4 stores I visited this morning I talked with the manager. My guess is that they are totally unprepared for this mess, I hope you are right because is unacceptable to stay 4-5 working days without a phone waiting for something they already have in the store. I have already sent a complaint to carphone warehouse and samsung and of course I am still using my note 7.
[Note 7 Guides, News, & Discussion] alexwolf47:
Were you on a contract for the Note 7? If so what sort of deal did they offer to exchange an iPhone 7+, or is it essentially a completely new contract after cancelling your N7 one? That is the only other option i'm considering now if I could get it on the same tariff i'm on now without any extra cost. Just because it would hold it's value and then I could sell it on when a better option came along.

I'll probably just go back to my Z3 and a nice cheap monthly payment until Samsung release another phone with an s-pen, would have been pretty annoyed if I had sold my Z3!
[Note 7 Guides, News, & Discussion] BaZ87:
Yea, mine was a vodafone upgrade. And no deal. They're just reversing my upgrade and then I'll upgrade again to the iPhone (or whatever other phone) at whatever the price is. The only phone they're doing a deal on is if you swap to the S7 edge.

If I still had my Note 5 I'd have just cancelled and waited for something else but I sold that so I need a phone. Leaning towards the iPhone because it's only going to cost a few £ per month more and I can sell that in a few months time if and when something I like comes out.
[Note 7 Guides, News, & Discussion] bonerp:
Received my £25 compensation from cpw for phone no1 lol
[Note 7 Guides, News, & Discussion] MattLivesInABox:
I've cancelled my contract, left Carphone to never return, went direct to Vodafone and jumped to iPhone 6S Plus for a bit, same deal, same handset cost, makes sense to me, I'll wait a while before another Samsung! Got £100 compensation coming my way apparently.
[Note 7 Guides, News, & Discussion] californiarailroader:
The same here, I exchanged my Note 7 at Verizon for an S7 Edge, both Black Onyx. I have the 256 GB card from the Samsung promo too, so I'm set.
[Note 7 Guides, News, & Discussion] Rob F1UK:
Did CPW refund the upfront handset fee for those that have cancelled the contract? Any refund for the monthly payment component that pays for the phone?
[Note 7 Guides, News, & Discussion] Con1750:
I paid 200 pound up front, was refunded to my card straight away in store, clerk told me he has heard there will be £100 compensation for note 7 customers, my whole contract was cancelled and he told me I would need to wait three days before placing an order for something else.

No loan phone is gonna be offered to people without a phone either after this, I was looking at getting a Pixel XL but obviously not released yet, lucky I have a spare oneplus 3 but just skeptical about whether they will cut me off or not before its released.
[Note 7 Guides, News, & Discussion] B3501:
CPW still haven't refunded me despite cancelling my pre order last Thursday. I phoned them today and they said my refund went through and they'd have to wait until after the 5 working days (Friday they said) to escalate it. I've never ever waited this long for a refund, it's £700 not £20!!!!!
[Note 7 Guides, News, & Discussion] xdaman85:
I wouldn't call it an offer, I sent amazon an email explaining that the note 7 is discontinued and that I had to return the phone. I asked them if they could provide me with a refund, you can see their reply in the screen shot attached.
[Note 7 Guides, News, & Discussion] BaZ87:
I was offered and accepted a S6 on loan this morning.

As for the refund - has yours credited your card yet? I had a case + £9 up front cost for my handset refunded to my card but just checking my account and nothing is showing.
[Note 7 Guides, News, & Discussion] lap75:
I went this morning to 4 stores, 3 of them didn't know what to do 1 of them told me that It takes 3 working days to get my new s7 edge, they didn't offer me any phone on loan so I refused and I am still going with my note 7...I sent a couple of emails to the head office hopefully they found a solution for me and other customer without a spare phone .
[Note 7 Guides, News, & Discussion] The Phone Company:
Exact same scenario with me. THREE times CPW said the money would be in my account after giving them my Card Number and them giving me a Transaction Reference number telling me the money would be in my account within 3-5 business days. Every time I waited a whole week, nothing showed. They are lying cheating *************ers!!
[Note 7 Guides, News, & Discussion] B3501:
They've not returned my £700 pre order I cancelled now a week on despite giving me a transaction number. It's shocking.
[Note 7 Guides, News, & Discussion] BaZ87:
I only returned my phone this morning, well yesterday morning.

The initial £50 credit CPW were giving contract customers was meant to be sent as a cheque but after a couple of weeks nothing arrived so I phoned them up and they refunded it to my card and that did go through after 4 days. Hopefully in a day or so the refund given yesterday will go through.
[Note 7 Guides, News, & Discussion] cosimoss:
Expecting to receive my replacement (S7Edge) from Samsung this morning but they haven't sent it. Apparently they're trying to resolve collection of the Notes as couriers are having issues with collection. Been told that collection will be resolved today. Fingers crossed!
[Note 7 Guides, News, & Discussion] B3501:
Don't listen to CPW customer service, they're giving out false return transaction numbers. I phoned again this morning after my pre order cancellation didn't come in after 7 days and I could tell the first guy I spoke to was lying and he gave me a transaction number, I phoned again and the next person didn't know I had be refunded and have given me another transaction number for a refund although they were also clearly lying. I'm now on the phone trying to get a manager. They just won't refund me!
[Note 7 Guides, News, & Discussion] bonerp:
CPW Customer Service (lol) just told me to "get a cab" to my next nearest shop as the local one is closed for refurb, as they can't do refunds over the phone. After kicking off, they put me through to the sales team where apparently there are no team managers in the office currently to authorise the refund.

TWATS
[Note 7 Guides, News, & Discussion] B3501:
I spoke to a complaints person an hour ago who reassured me the refund had been made now. I got another transaction number and "voucher number" whatever that means. That's 3 transaction numbers I've had this morning. They could hey sued for this type of s***. It shouldn't be so difficult.
[Note 7 Guides, News, & Discussion] bonerp:
I've never known a company as bad as CPW
[Note 7 Guides, News, & Discussion] B3501:
If this one doesn't refund now, I'm not sure what to do or who to speak to. They're a disgusting company truly the worst.
[Note 7 Guides, News, & Discussion] bonerp:
Mine will simply be a card charge back. Can't be bothered to deal with their incompetence.
[Note 7 Guides, News, & Discussion] BaZ87:
To be fair to them, I phoned them last week because I didn't receive the cheque for £50 that contract customers were going to get and asked them to credit it to my card instead - 4 days later the money was on my card. I've just checked my account again now and the refund I got for my case etc yesterday still isn't showing - I guess it will take 3-5 days again though.

I did also just phone CPW to make sure my contract reversal is going through (they said it will take 3-5 days) and I thought I'd be cheeky and see if they're going to give us anything for the mess - the lady refunded a further £20 to my card (again its going to take 3-5 days) and said once the reversal has gone through if I phone back and there will be another £59.99 voucher on my account which I can get back by cheque or transfer again. I have no idea what the £59.99 is for - she said something but I couldn't figure it out.

If they stick to what they've claimed I'm going to end up with £130 credit from CPW (total between the initial mess and now), refunded me all my accessories and I get to keep the VR.
[Note 7 Guides, News, & Discussion] B3501:
I'd be very doubtful if you get all these refunds, as I said I've had 3 transaction numbers this morning now from 3 different customer service after my pre order cancellation refund didn't happen from last week. They stink.
[Note 7 Guides, News, & Discussion] BaZ87:
I'm warey but as I said, I got the £50 credit already and I have the refund for the accessories was done in store which I have the receipt for. I'll keep you posted if and when the money hits my account.
[Note 7 Guides, News, & Discussion] californiarailroader:
Well, it's officially a recall here in the US, I bet it hits you guys next-

http://www.samsung.com/us/note7recall/?CID=AFL-hq-mul-0813-11000279
[Note 7 Guides, News, & Discussion] bonerp:
Its already on the UK site
[Note 7 Guides, News, & Discussion] californiarailroader:
Ahh, okay, man, they acted pretty fast on this! It seems like the last recall took a while to trickle around the world.
[Note 7 Guides, News, & Discussion] bonerp:
I bet within a week they send an update to restrict the battery charge again! I just hope its not before my new device arrives which is still 10 days away (oneplus 3)...:(
[Note 7 Guides, News, & Discussion] apscott9:
I spoke to CPW yesterday. I went in store, As mine was an upgrade, they've taken the phone off me including my sim card, not issued me with any replacement phone and i've been told i've got to wait 3-5 working days for my upgrade to cancel before they can re-upgrade me! I now have no phone at all. worst customer service ever.
[Note 7 Guides, News, & Discussion] bonerp:
I've logged a complaint and we should all do so.
[Note 7 Guides, News, & Discussion] apscott9:
Just logged a complaint too.
[Note 7 Guides, News, & Discussion] B3501:
Did you speak to someone or write in? Most definitely I'll make a chargeback claim if I don't get a refund this time.
[Note 7 Guides, News, & Discussion] apscott9:
I've done it online. I couldn't bear to speak to that South African call centre again. I think i'd rather stick pins in my eyes.
[Note 7 Guides, News, & Discussion] B3501:
Agreed. When I've made a complaint before online though (two years ago) it was the same customer services team who called me!
[Note 7 Guides, News, & Discussion] BaZ87:
I must just be really lucky. I was given a S6 and was told I could keep it beyond the 3-5 days until I'm able to upgrade again if they don't have stock of the phone I want to upgrade to.
[Note 7 Guides, News, & Discussion] pigglett:
Just rang Samsung my swap out for a S7E was due tomorrow 14th Oct

Guess what they cannot swap has the couriers will not collect the IED

I asked can they send the send S7E out as I have no phone (I'm still using the note7 tho :P )

Systems wouldn't allow it I was told

I might just do a charge back on credit card

stupid SamDUNG
[Note 7 Guides, News, & Discussion] cosimoss:
Here we go, how Samsung Shop customers get a replacement and collection:

Collection will be on Monday evening 18:00 - 22:00.

Replacements sent out Monday night for Tuesday delivery by UKMail.

Email coming out tonight/tomorrow with details of the process. You will get a reciept

We will be getting price different refunded and they are considering some goodwill.
[Note 7 Guides, News, & Discussion] BaZ87:
It's official, I am the luckiest guy here.

Just checked my account to find the refund from CPW (yesterday in store) for the upfront cost of the handset and case I bought have gone into my account. It gets better, the case has been refunded twice! When the guy in store tried to refund me the case he said it didn't go through the first time so put it through again. Turns out it did go through the first time.

To rub it in, a list of all the credit and free gifts I've received since the start of this whole mess:

1. One month free line rental from Vodafone for their part in the initial contract reversal mess - they also wiped of £15 worth of international calls by mistake.

2. Free set of Sony wireless headphones from CPW for the initial contract reversal mess - roughly £50.

3. £50 credit from CPW for the initial return - it's received in my account,

4. Refund of up front costs for handset plus accessories and told I can keep the VR - received in my account and an extra £39.99 by mistake :D

5. Call to CPW today and was given £20 credit as a goodwill gesture - told it would hit my account in 3-5 days. Also promised another £59.99 credit once my upgrade reversal was complete (couldn't understand what the CS rep said about this but I wasn't arguing).
[Note 7 Guides, News, & Discussion] Sartorialism:
Have any contract CPW customers exchanged their phone yet? I'm planning to just get an S7 Edge replacement, but there's obviously a difference of around £150-£200 in value between the phones. Are CPW refunding the difference?

Ideally, i'd just get a full refund (are CPW offering that to contract customers?) and buy another phone separately, but i no longer have my old phone to return to (i sold my Note 4 after receiving my replacement 7), so i'd rather not be without a phone until i managed to buy a new one.
[Note 7 Guides, News, & Discussion] apprentice:
I just do not understand why anyone would consider an iphone. Surely you can't jump ship to a totally different operating system and then buy all your apps and games all over again at considerably more cost. All your accessories would cost more too and don't get me started on the Apple ecosystem!

When you have so much more choice and liberation with Android and more devices coming in 2017 that have to raise the bar from the Note 7 why pick an iphone?

For me, I am happy that the S7 Edge internally and to a degree externally is as close to the Note 7 as it gets. It's my choice until Samsung bring out something awesome next year (they will have no choice but try and impress)

.
[Note 7 Guides, News, & Discussion] BaZ87:
I have. I returned mine and was given a S6 on loan until my upgrade reversal has gone through but others have been offered nothing. As for the S7 Edge, I beleive they're giving £100 off the price of that phone but they're happy for you to cancel altogether and take out a new deal if you want - that's what I'm doing.
[Note 7 Guides, News, & Discussion] Sartorialism:
I can barely understand why anybody would go from a Note 7 to a Pixel or LG V20, let alone an iPhone. Why have a Note 7 in the first place?

---------- Post added at 10:35 PM ---------- Previous post was at 10:31 PM ----------

That's interesting, cheers for the info. My local shop were pretty good when getting my replacement Note 7 sorted, so i'll see what they say.
[Note 7 Guides, News, & Discussion] ooMoo:
I fully agree. In the US they are being compensated. Why are we not worth it in the Uk? I was told during the 1st recall they are not offering anything as the recall is voluntary........

As far as accessories go. I just contacted Amazon and they kindly said they will refund them if i return them via a pre paid postage label they will send me. They were so helpful compared with Samsung.

I've just bought a one plus 3 I'm hoping it will make a pleasant change from owning Samsung phones. Shame delivery is 3 weeks but I'm going to hold onto my note7 till late November anyway to see if they offer anything better via the recall.
[Note 7 Guides, News, & Discussion] BaZ87:
What you get offered really varies from store to store. I've had countless problems from the very start due to CPW's system ****in up my initial order but the guys in my local store have been really helpful to be fair to them - the fact that I emailed a complaint at the very start may have given them a kick up the backside though.
[Note 7 Guides, News, & Discussion] californiarailroader:
It's probably because the recall here is official, and is being overseen by the Federal Government (Consumer Protection Safety Commission), that puts an extra level of pressure on Samsung to make things right. Hopefully, the UK government gets involved in it there.
[Note 7 Guides, News, & Discussion] neildo:
Perfectly stated.

It's my N7, not Samsungs. If they want it back then decent compensation must be offered. Seriously considering a small claims against them anyway for the grief since this debactle started.

I've been on 2 flights now and the N7 hasn't exploded. I'm inclined to wait out until there's a 100% reason for the fires. Nothing else available (easily) in the UK appeals to me and I'm now used to 6.0.1 on the N7 over the 6.0.1 on the Note4.
[Note 7 Guides, News, & Discussion] BaZ87:
If you get yours before my CPW order I'll sus you on ocuk Cos ;)
[Note 7 Guides, News, & Discussion] Batfink33:
I've been told by 3 reps that they are still on schedule for the 30th but 1 of their reps said there's a delay due to shortage of stock. I believe the 1 that said there was a delay!

---------- Post added at 07:15 PM ---------- Previous post was at 07:13 PM ----------

I bought the Note 4 on release day in CPW whereas I was in the 3 store that same day and was told they wouldn't have them for a few weeks.
[Note 7 Guides, News, & Discussion] hkr:
Samsung started shipping yesterday from Holland to Germany, the first buyers got their black ones today (incl. VR and Bag) ...
[Note 7 Guides, News, & Discussion] pigglett:
Noticed this morning my order with Samsung showed instock now it shows pre-order again for Blue ...free case is showing instock :rolleyes:
[Note 7 Guides, News, & Discussion] apprentice:
They're just messing with our heads now!! Haha.

.
[Note 7 Guides, News, & Discussion] m00moo:
And where did u get this information? I ordered at 6:55am and still heard nothing...
[Note 7 Guides, News, & Discussion] hkr:
Discussion in German and Swiss forums ...

The first buyer got it yesterday morning ... here he posted a picture, what he got from Samsung
[Note 7 Guides, News, & Discussion] m00moo:
thanks.

That's quite disappointing in which the case we'd be getting looks more to be a carry case of some kind rather than a phone case....
[Note 7 Guides, News, & Discussion] hkr:
Disappointed about a free gift?

When did you last get a free phone case with the purchase of a new phone?

When ordering, people were informed they get a free VR and a bag ...

So, no need for disappointment ...

I will get nothing with the order I placed, but I look forward to it anyway :)
[Note 7 Guides, News, & Discussion] m00moo:
Did i say i was disappointed in a free gift? No. I said I was disappointed that it wasn't a phone case if you look back. Just like many others, we were led to believe that it was an actual phone case as it states "Samsung Note 7 Case". I'm not sure who carries their phone in a case like that? It is however open to interpretation but the name is just misleading.
[Note 7 Guides, News, & Discussion] cosimoss:
Looking forward to it. :D
[Note 7 Guides, News, & Discussion] pro4ever:
Anyone hears anything about there order from cpw post. I know you will just saying :D
[Note 7 Guides, News, & Discussion] Biggenz:
I've just upgraded my sim only plan with Vodafone and got a great deal as always dealing with their retention team. I thought I'd be cheeky and ask if there are any discounts on the Note 7. The guy said he could give me a discount on any phone, but not on pre-orders. Damn...
[Note 7 Guides, News, & Discussion] xperiaman:
I Got a really great deal with Vodafone upgrading my sim only 24GB data free phone and vr headset for £46.50 per month
[Note 7 Guides, News, & Discussion] cosimoss:
My Samsung order is now showing it as in stock which it wasn't yesterday.
[Note 7 Guides, News, & Discussion] xdaman85:
I haven't heard anything new, although their website now shows 2nd of September. I'm hoping this doesn't apply to people who ordered earlier, and it's just for people who order now.
[Note 7 Guides, News, & Discussion] neildo:
Did you order @ 6am? My order status (6.08 am) still shows 'Pre-order Now'
[Note 7 Guides, News, & Discussion] trickie69r:
Mine will turn up when it gets here.
[Note 7 Guides, News, & Discussion] ramheer:
I ordered mine at 6.15am and still shows pre order now. Maybe something to do with the colour option maybe?

Tech Zilla
[Note 7 Guides, News, & Discussion] m00moo:
Colour: Black

Order Placed

16/08/2016 6:55

London UK Time

Showing: Pre order now.
[Note 7 Guides, News, & Discussion] redsurfbus:
Phoned sammy uk and was told to email. Have emailed 3 times now with no response. Are they refunding in the UK or not?
[Note 7 Guides, News, & Discussion] bonerp:
Picked up a OnePlus3 yesterday from O2. They didnt have any sim free so I just bought it outright with a 30 day sim which I'll cancel. They have these in store too. Really happy with it.
[Note 7 Guides, News, & Discussion] pigglett:
Which number are you calling ? if it starts 0330 that 1 is usless

Use this 01628402031 09:00 to 18:00 its the dedicated recall number
[Note 7 Guides, News, & Discussion] iateyourcookie3:
Return note 7?

Hey guys, for anyone who's ordered from the Samsung Shop are they asking you to return your free Gear VR headset and free accessory pack with your pre-order?

I'm arguing the point with them that these were free and it's not my fault that they are recalling the phones!

If anyone could please let me know.

Many thanks!
[Note 7 Guides, News, & Discussion] pigglett:
No just the phone.. this is with the an online order tho .. you can keep the VR and the very useful accessory bag :rolleyes:

I was told this on 2 separate phones calls to them
[Note 7 Guides, News, & Discussion] iateyourcookie3:
Boo

Thanks for the reply. I pre-ordered online through the sammy shop and one lady on the phone said I have to return everything! I'll call again today then and speak to someone else. Guessing the previous lady was chatting a load of waffle?

Gutted to be honest, such an amazing phone.