yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] GibMcFragger:
The key to their statement is "original point if purchase".
[Note 7 Guides, News, & Discussion] jcadduono:
They won't, but you can call 1-844-265-6197 and they should allow you to swap your International Note 7 for an S7 or S7 edge. (under the Used device option)

The S7 edge is going for $550 USD right now, S7 for $500, so that's still a pretty major loss and if you bought off eBay, I'd definitely go with buyer guarantee. eBay is honoring mine no problem, (past 30 days) they can't get the seller to respond but they said they'll put the full refund through on the 16th even if they don't respond.

So you could get refunded the $800 USD or so and go buy yourself an S7 edge for $550, keeping $250 for new accessories or whatever you want.

... I'll keep my $800 USD for the S8+
[Note 7 Guides, News, & Discussion] 1337rice:
That means never.

When I ordered the Note7 through that garbage techdata with absolutely zero info on shipping dates, having a huge disadvantage versus getting it in store. I stirred up a storm on their Facebook page, they PM-ed me saying their "internal investigations team" will contact me the next day or the day after (because they never did). I messaged them again asking if they are ever going to contact me, they didn't even bother to respond back...but they did read the message.

So yeah, their marketing team is clueless. Their CSRs from the US and India are useless. TechData doesn't even give a flying ****.

They also just released an additional statement here:

http://www.androidcentral.com/buy-galaxy-note-7-used-samsung-has-your-back-exchange

"Any customer who bought a Note7 [used] should contact us directly at 1-844-365-6197 to exchange their device. "
[Note 7 Guides, News, & Discussion] Haxornator:
I'm having the exact same problem. I'm out of the country until next year, every time I try contacting Samsung they tell me their team is working on a solution. I kept asking for updates every few days but they're ignoring me on Facebook and Twitter now. When I call I need to pay long distance charged just to get the run around.

Long story short. I'm doing everything I can to give my phone back to Samsung to get a refund but I'm not willing to pay international shipping. Which is something they requested I do early on.

I never received my preorder gift.

I never received a replacement device.

I'm not expecting a refund, buy I'm trying.

**** Samsung
[Note 7 Guides, News, & Discussion] 1011555:
well I was going to go with the pixel xl 128gb until I saw the $649 price tag [MENTION=688535]rogers[/MENTION] for 2 year. no thanks, I ain't paying that kind of $ for a phone with no wireless charging, ip68 and expandable memory. as much as I hate samsung for forcing me into this situation, I almost have no choice to get the s7 edge. I'm a little worried about the edge after breaking my S6e screen in my sleep 2 weeks after I got it, got it fixed and sold it and the guy who bought it also cracked the screen. the note 7 with gorilla 5 seemed stronger.

---------- Post added at 07:06 AM ---------- Previous post was at 07:03 AM ----------

I liked the note 7 so much I was planning on not upgrading for a while but now being forced to take the s7E, I'm almost guaranteed buying the note 8 also. wish I had not given my note 5 to my father, I could of used it till the note 8 came out or at least the s8

---------- Post added at 07:09 AM ---------- Previous post was at 07:06 AM ----------

Well one good thing is I got 2 fast chargers, cables and a 64 gb micro SD card and a gear fit 2 wich I'm trying to unload on kijiji
[Note 7 Guides, News, & Discussion] kat.hy:
I'm so sad. I miss my first Note 7. The original one. It worked PERFECT!!!! Even charging it (while off) it stayed COLD. When I charged it while it was on, it got a tiny bit warm, LESS warm than my Note 3 (I haven't had problems with that).

The replacement Note 7 was very very warm, almost hot, while just on, and charging it smelled like a curling iron. But I only had it for one day and I returned it.

The first original Note I had for more than a month and had no problems at all If I knew that they were going to deep 6 the Note 7, I would have kept the first one.
[Note 7 Guides, News, & Discussion] marktang:
Wow US is getting $100 credit if they exchange to another Samsung phone. Why Canada gets nothing?
[Note 7 Guides, News, & Discussion] mrnovanova:
So Rogers gave me a 109$ credit for the price difference between the Note 7 and s7 edge +a 1time 100$ credit to my account. Best buy traded my Note 7 sview for the s7e sview with no receipt. I guess overall I'm Ok. Forgot how nice the s7 edge was. It's definitely the next best thing.

---------- Post added at 08:03 AM ---------- Previous post was at 07:38 AM ----------

I thought I was the only one who got the level Box pro. How do you like it? I absolutely love mine but it's the only high end Bluetooth speaker I have so I have nothing to compare it to. Was looking for feedback from other users.
[Note 7 Guides, News, & Discussion] diggmc:
Got one too... Surprisingly good sound from such a small speaker.
[Note 7 Guides, News, & Discussion] force70:
Yeah the speaker is great, Ive been using it quite a bit...its my first one also but my wife has the beats pill and the pro sounds better....more bass anyway perhaps not as loud.
[Note 7 Guides, News, & Discussion] marktang:
Anyone went to SES or Telus store to do an exchange yet? Do they need everything in the box back? or just the phone?
[Note 7 Guides, News, & Discussion] diggmc:
Just received a phone call from Samsung and spoke to a woman who was more confused about what's going on than I am. Seems they think I still have my original Note7 (which I returned to Phone lab at Scarborough Town Center on the Sept 19 - got a receipt, thank God) and a version 2 phone!

Christ, Samsung! Can you BE anymore clueless! Jeeeez!
[Note 7 Guides, News, & Discussion] wingswrath:
Yep. This entire replace/return debacle has basically killed it for me. All these sites praising Sammy on what a good job they are doing with a recall but most of the people making post/are actually dealing with the situation seem to be slowly going insane. On the bright side (if they drag this out long enough), my Pixel XL will arrive before I refund my Note 7.

Never again.
[Note 7 Guides, News, & Discussion] GibMcFragger:
They want everything back, because they process it as a full refund. That's what my Telus rep told me.
[Note 7 Guides, News, & Discussion] AndrewSE:
Anyone return at Sherway yet? How did it go ? I'm heading there around 2 in hopes to beet the after 5pm crowd.
[Note 7 Guides, News, & Discussion] ronii_lyn:
If anyone bought accessories from Amazon, they're issuing refunds for Note 7 accessories even if they're outside the return period. Just email them about it.
[Note 7 Guides, News, & Discussion] diggmc:
I had better luck with chat. They're refunding me on my Terrapin case and going to speak with the seller of my Tetded case since he wanted me go after Samsung for a refund -- ya right-o
[Note 7 Guides, News, & Discussion] Jepockn:
Just talked with Rogers, both at the store i purchased it at and head office directly. (I have a recalled version as I already returned my original note 7)

They told me they will not accept my recalled version as I didn't get it directly from Rogers. I will need to talk to Samsung directly to work it out.

I talked to Samsung and they told me that the retailer will accept the recalled device.

What a mess.
[Note 7 Guides, News, & Discussion] ekjl:
Anyone have feedback on Edmonton's Samsung Store at West Edmonton Mall?

I'm going there at lunch hour today.
[Note 7 Guides, News, & Discussion] wingswrath:
"For customers who purchased their Samsung Note7 on Samsung.com, a device refund will be offered upon return receipt of the recalled devices. Samsung Canada will email our online customers from Thursday, October 13th to provide them with details regarding the return process. "

For those who have ordered online, has anyone actually received this magical email?
[Note 7 Guides, News, & Discussion] shanti06:
NO. But the day is still early.
[Note 7 Guides, News, & Discussion] Brava27:
I can't even send my note 7 via UPS, FedEx, DHL or Canada post. Jesus christ. What the hell am I supposed to do??

Sent from the Mars Rover
[Note 7 Guides, News, & Discussion] shanti06:
Did you first contact the sellers? Thanks for your timely info.
[Note 7 Guides, News, & Discussion] marktang:
did you try calling this number

http://www.androidcentral.com/buy-galaxy-note-7-used-samsung-has-your-back-exchange
[Note 7 Guides, News, & Discussion] diggmc:
Yes, I got it just after midnight last night.

---------- Post added at 12:39 PM ---------- Previous post was at 12:37 PM ----------

Just a thought, tie it to a brick and heave it through their window. I feel your frustration.
[Note 7 Guides, News, & Discussion] projectrs2:
I don't have any feedback, but do you mind reporting back?

Do they need everything that came with it?

If we bought used off kijiji, will they accept those?
[Note 7 Guides, News, & Discussion] marktang:
Read this link

http://www.androidcentral.com/buy-galaxy-note-7-used-samsung-has-your-back-exchange
[Note 7 Guides, News, & Discussion] projectrs2:
That's for USA only, apparently.
[Note 7 Guides, News, & Discussion] marktang:
i would call samsung canada and see. they should be doing the same thing to recall everything.
[Note 7 Guides, News, & Discussion] greatg:
What a complete cluster F***k with Samsung Canada. I placed an order yesterday for an S7E. Called this morning, and was told the order had been processed and that I should get notification of shipping. Instead, I get an email from TechData telling me my order has been cancelled - no other explanation! When I called them they couldn't figure out what's going on...
[Note 7 Guides, News, & Discussion] AndrewSE:
Yeah after my pre-order experience and the poor customer service, I will never buy anything from them online again.
[Note 7 Guides, News, & Discussion] indiancanuck:
Anyone having done the Note 7 return for REFUND to Samsung Experience Stores in Metrotown/Richmond location? Please share your experience.
[Note 7 Guides, News, & Discussion] girn26:
Gonna return mine and use a cheap crap phone til note 8 comes out
[Note 7 Guides, News, & Discussion] shanti06:
This is what they've come up with. $100 for an exchange...

http://mobilesyrup.com/2016/10/13/samsung-canada-galaxy-note-7-100-dollar-credit/
[Note 7 Guides, News, & Discussion] ekjl:
Just got back from the West Edmonton Mall Samsung Store.

I opt for a full refund. The experience was smooth and went without a hitch. The staff there knew what they were doing. I was in and out in a matter of 5 minutes.

They don't refund the trade in credit unless you traded something in that was of higher value like device that are Note4 and higher. They'll only refund back the amount they paid you (not including the $200 value).

The rep that assisted me didn't check the box content. He opened it to make sure the IMEI on the phone was the same IMEI that was on the box and original invoice. Other than that, he didn't look what was inside of it. Accessories don't need original packaging as long as your original invoice shows the item on it. Lastly they don't accept accessories purchased elsewhere only what was bought in the store. However, YMMV with different reps.

Overall it was a good experience. I dreaded having to go in and feared they were clueless, fortunately that didn't turn out to be the case.
[Note 7 Guides, News, & Discussion] projectrs2:
Thanks so much for the update!

You might wanna go back and see if they'll give you this $25 - not sure in what form though...

http://mobilesyrup.com/2016/10/13/samsung-canada-galaxy-note-7-100-dollar-credit/
[Note 7 Guides, News, & Discussion] ekjl:
Yeah, just saw that. I wasn't aware of the $25 credit so I didn't bring it up.
[Note 7 Guides, News, & Discussion] DLG187:
Did you buy yours from the store, or online?
[Note 7 Guides, News, & Discussion] ekjl:
Bought it from the store.
[Note 7 Guides, News, & Discussion] DLG187:
Dammit. Still no word on what to do if you bought it online from Samsung.ca (that email they keep talking about hasn't come through)
[Note 7 Guides, News, & Discussion] jmitr:
Went to the Sansung store in Richmond center this morning.

If you are exchanging for an S7E they are still listing it in store as $850 outright. (The Note 7 was $1050). They also applied the $100 credit. As well, no issues exchanging my 3 cases for S7E ones.

All in all I walked in with my Note 7 (Just the phone, no accesories) and walked out with a new S7E, and $324 cash. Not bad Samsung. You may have kept me as a customer pending a good trade in deal for the "S8 super edge + now with S-Pen" or whatever they call the new Note lol!

Edit: I kept all my original accesories from my original note as well, including the s pen for laughs. If the S8 comes with usb C I will have 2 extra chargers.

Edit 2: So, if my math is correct after all this has ended, I basically bought an S7 edge for $650 Cdn, and got a gear fit 2, 2 USB C quick chargers (and a regular one) and a bunch of adapters, headphones etc. Not bad in that perspective.
[Note 7 Guides, News, & Discussion] KWoods41:
Anyone who returned the phone to a carrier store manage to do so without a box and/or accessories? I intend to keep the chargers and USB cables at least.
[Note 7 Guides, News, & Discussion] girn26:
How you get $3xx in cash? I'm confused. I paid $969 after trade in. What will I get back if i go for s7 edge?
[Note 7 Guides, News, & Discussion] Cycloneon:
Unless you deal with an employee completely unaware of what's going on... You must return all accessories (likely excluding earbuds) in order to get the full refund
[Note 7 Guides, News, & Discussion] KWoods41:
Hmm... I wonder which device I should bring back, then. I'm certainly not giving them both sets of accessories (from the original and the replacement), but it seems like it goes more smoothly if you have an IMEI matching the one you originally got from them.

Just not sure what to do with the replacement device after that.
[Note 7 Guides, News, & Discussion] indiancanuck:
Was it the replacement device with supposed first fix, or the original device brought from the store? Please enlighten. Thanks.
[Note 7 Guides, News, & Discussion] jcadduono:
http://tabletmonkeys.com/samsung-galaxy-tab-a-10-1-2016-with-s-pen-sm-p580-unveiled/

PREPARE YOURSELVES:

The Galaxy S8+ with S-Pen! (SM-P940)!

:silly: yes, "with S-Pen" is now an official naming scheme lol!
[Note 7 Guides, News, & Discussion] AndrewSE:
Well... After 2 hrs in line at Sherway. I returned my original Note 7 and went for the s7e... 660 after tax. I'm OK with that....
[Note 7 Guides, News, & Discussion] thenoteillest:
How did you get it for 660 wit tax? Did you had a trade in promo $200, and another $100 off?
[Note 7 Guides, News, & Discussion] emann56:
Did you buy online?
[Note 7 Guides, News, & Discussion] thenoteillest:
In store....

edited* oops sorry thought it was a reply to me =)
[Note 7 Guides, News, & Discussion] AndrewSE:
Nope...in store.
[Note 7 Guides, News, & Discussion] jmitr:
So did I.

and the $50 pre order deposit.

I made noise about the trade in saying it would have also applied to the S7E that day if I bought that instead. The rep agreed.

$200 plus gst/pst = 324 + 100 = $324
[Note 7 Guides, News, & Discussion] Brava27:
Hey man, if I updated to the newest FD software /firmware, did I just screw up rooting forever? I get the warning message about the battery at boot and Odin said fail! {deviceinfo}

Sent from the Mars Rover
[Note 7 Guides, News, & Discussion] jcadduono:
sounds like u just need to replug cable into another slot or something, im on BPI9 and using kali nethunter kernel atm. still unlocked.

fun tidbit:

they actually made the charge limit and warning into a dtsi line, so you can fully disable the warnings and limits (giving yourself white battery even if it was a green battery phone, making it just like before the new firmware) just by flashing a dtb lol
[Note 7 Guides, News, & Discussion] marktang:
So went to the SES at Sherway. They are all out of the edge and they won't exchange to anyone that didn't get it there. But I showed them the chat log I had with Samsung saying I can.

Went to a telus store. They won't deal with a corporate plan client and just told me to go find my dealer.

Very disappointed right now.
[Note 7 Guides, News, & Discussion] Brava27:
YES! Other USB port worked! Thanks man. How do I flash that dtb? Do you have one by chance with the BPI9?

Thanks
[Note 7 Guides, News, & Discussion] blwc:
Got this email just now:

"With consumers' safety as a priority, Samsung has stopped sales, exchanges and production of the Note7 globally. Canadian consumers with either an original Note7 or replacement Note7 device should power down and stop using the device.

A device refund will be issued to all consumers who purchased a Note7 from Shop.Samsung.com/ca. To complete the refund transaction, you will receive a pre-addressed shipping box with packaging instructions enclosed to return your replacement Note7 device at your earliest convenience.

As a recalled product, it is mandatory that you return the original and replacement device to Samsung Canada. The Note7 may not be disposed of in any other way.

Canadian consumers with either an original Note7 or replacement Note7 device should power down and stop using the device.

Note: You may have already received a return box for your original Note7 device. You will receive a new return box for your replacement device. Only one box can accommodate one device, if you require an additional shipping box, please contact 1-855-254-4747.

Please allow 3-5 business days from the day you ship your device for your refund to be processed. All Note7 devices in your possession must be shipped to Samsung to be eligible for refund.

Important: With consumers’ safety a priority, we need to ensure all Note7 devices are removed from the Canadian market and as such it is mandatory to receive back all Note7 devices within your possession. For customers who purchased their Samsung Note7 on Samsung.com, a device refund will be offered upon return receipt of the recalled devices. The credit will be reversed if all Note7 devices within your possession are not returned back to Samsung Electronics Canada.

For all inquiries related to your purchase from Shop.Samsung.com/ca, please call 1-855-254-4747.

We appreciate your understanding and flexibility during this process, and sincerely apologize for any inconvenience. Thank you for your continued support of Samsung."

I have a feeling my refund won't come quickly or easily. FML...never ordering from Samsung Canada ever again.
[Note 7 Guides, News, & Discussion] @Class:
On the MicroSD card subject. I would never buy anything but Samsung EVO + and Sandisk Extreme... Anything else you're shooting yourself in the foot. Kingston rates were so bad I just threw it into the trash despite having a higher speed rating on the package.
[Note 7 Guides, News, & Discussion] force70:
Thats 64gb, i went 128.

Its the fastest card available right now that i know of.

---------- Post added at 03:28 PM ---------- Previous post was at 03:27 PM ----------

Ive had a lexar in my note 4 for 2 years...all good.

Ive had 2 SanDisk die on me so i wont buy them again.

Samsung make great cards for sure but too slow.
[Note 7 Guides, News, & Discussion] skyeking69:
I agree I have a Lexar x633 128gb...no issues works perfect and fast......I had SanDisk failures as well not for me again

I went with Delkin x1900 128gb this time .....heard very good things about them.....we'll see..

Force we better start working on Mega now!! :)
[Note 7 Guides, News, & Discussion] DLG187:
Weird, the link is the same for the 128 and the 64

Anywhoo, its $185.44 CAD for the 128gb version
[Note 7 Guides, News, & Discussion] Brava27:
Has anyone ordered the gear fit 2 gift? How do you order it after making a preorder?

Sent from my Blackberry Bold
[Note 7 Guides, News, & Discussion] greatg:
The Bonus items were offered when you placed a pre-order. I'm guessing if they weren't offered then they have ran out of stock?
[Note 7 Guides, News, & Discussion] mrnovanova:
Rogers pre-order status is now "IN PROGRESS"

WOO HOO!

?
[Note 7 Guides, News, & Discussion] Sevael:
I pre-ordered my Note 7 on the Rogers website first thing on day one and saw no mention of the bonuses. Are we sure this is how it works?

In the past, pre-order bonuses for Samsung phones were just handed to you at the store when you picked up your phone. I just assumed it would be the same way for this phone.

I put in my pre-order at 7am CDT the day they went up. I can't imagine they would be out of stock already. I was #51 on the list.
[Note 7 Guides, News, & Discussion] meboy:
UHS cards aren't supported yet so those speeds are not possible.

No point in getting that card for note 7.

A good speed class 10 is all you need.

It will be less than half that price.
[Note 7 Guides, News, & Discussion] prox4ion:
Cool. Anyone hear when SES stores will start calling people for pickup? Not sure if I gave therm my email. Waiting for the call.
[Note 7 Guides, News, & Discussion] adsam3927:
I'm preordered at Sherway and they told me they will call on Thur 18th to give me heads up on phone for next day pickup

And as for bonus offer...once you pickup phone then you enter ur IMEI online at a special Samsung website to receive ur item within 3 weeks
[Note 7 Guides, News, & Discussion] HeavenlyFall:
My samsung store told me they would call me when pre-orders were open and they didn't, just going to head there on the 19th lol
[Note 7 Guides, News, & Discussion] mohammedessam:
Costco have removed the blue colour from their website

only back/silver available
[Note 7 Guides, News, & Discussion] note3or2:
I have blue ordered. I hope I don't end up waiting longer because of Colour.
[Note 7 Guides, News, & Discussion] greatg:
Looks like the emails are going out from Samsung to confirm pre-orders! Here's hoping they ship before so that we receive on Aug 19?
[Note 7 Guides, News, & Discussion] asd313asd:
What order number are you and what colour did you order? If you dont mind me asking?
[Note 7 Guides, News, & Discussion] mrnovanova:
Once you have the proof of purchase you'll have to order it on samsung.com directly. Unless told otherwise I guess. I was never given any gift options when I press ordered with Rogers. I just called in and they told me it would have to be claimed to samsung directly.
[Note 7 Guides, News, & Discussion] DLG187:
1-7 business days for shipping... Here's hoping!
[Note 7 Guides, News, & Discussion] Wirelessgirl:
I pre ordered mine from Costco, so I hope I get mine on Friday. I can't wait!
[Note 7 Guides, News, & Discussion] mohammedessam:
Just received the pre-order email

Should i order it now or should i wait for costco
[Note 7 Guides, News, & Discussion] DLG187:
Got the same one.

Since we have to go through this dumb process, looks like we will be missing out on the $100/$25 credits too
[Note 7 Guides, News, & Discussion] Cycloneon:
So when are we getting the second box from Samsung?
[Note 7 Guides, News, & Discussion] jcadduono:
https://idlekernel.com/fun-stuff-trust-me/note7-disable-charging-limit/

has BPI9 dtb with chg limit and cisd disabled so it also disables the popups

... i think it's charging past 100% now as well

update: just weird never-ending trickle charges to 101%, seems intended, samsung's got balls

let the explosions begin
[Note 7 Guides, News, & Discussion] Brava27:
Meh. Mine has been amazing since day 1. Not exploding lol. Thanks tho. Kali hunter working great btw

Sent from the Mars Rover
[Note 7 Guides, News, & Discussion] girn26:
Would you mind posting your receipt? Incase the dicks at metro town give me the run around on getting the $324 back.
[Note 7 Guides, News, & Discussion] sabesh:
I was planning on picking up an S7 Edge @ SES Sherway tonight. Did they say when they'll get stock? Thx.
[Note 7 Guides, News, & Discussion] marktang:
Nope you have to call them and ask
[Note 7 Guides, News, & Discussion] greatg:
This doesn't address the rebates if we choose to purchase S7 or S7E? Completely opposite? Once again Sammy online is "out to lunch!"