yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] gyozaman:
In mid-Nov, I took the same approach as SamsungG. I answered almost every call that Samsung made to me and stuck it to their face that I was using the phone still, that I had 100% battery, that I rolled back my firmware, disabled packages, and told them the whole recall was due to conspiracies, etc.... I think it made things worse. They definitely put notes on my account and then started to call me 3 times per day as well as started to get the carrier to text and call me warning of service cut-off, which they eventually blacklisted me. Somehow I lucked out and got myself out of the blacklist and not I have been laying low since then. The calls from Samsung have started again. This time I am not answering the calls and I am surely not going to confirm that I still possess or use the N7. Hopefully I can stay under the radar.
[Note 7 Guides, News, & Discussion] SamsungG:
Interesting!! So *Unregistered* magically connected back to the network again... Hmmmm .. They have only called me once since i sent that email .. every few days i pop my sim in the n7 but no luck so far... I guess time will tell. But if it does connect ill be doing the same .. laying super LOW! Quiet like a mouse!!
[Note 7 Guides, News, & Discussion] OkayGK:
Yes

and yes again,

Ive gotten that stupid mail and a phone call. Unfortunately i was in the gym again and missed their phone call. The funniest sh1t : as usual half of their reps don't even speak English well enough. If I'll send you the screen shot of my SMS speech to text voice mail, you all will be on the floor. SMS translator cannot even translate what they are saying.
[Note 7 Guides, News, & Discussion] Sevael:
I've been getting calls from Samsung again this past week. Twice they called and neither time was I available to answer the phone.

They leave a voice message but it is too difficult to understand half of what is being said. They talk about making arrangements for me to return the phone, otherwise if I don't _________. I can never make out the last part, they say it too quickly with such a thick accent. It kind of sounds like they are saying they will charge me for it.

Apparently this has happened elsewhere. I think it's Verizon in the US that are charging their Note7-holdout customers a "hardware service fee" that is exactly the full retail price of the Note7 minus whatever they paid up front for it. People were having a hell of a time getting that charge dropped. I could see Rogers using this same tactic. I have dealt with getting incorrect hardware charges removed from my Rogers bill in the past and it was a nightmare. I really don't want to have to go through that crap again.

Technically, I never paid for this Note7. When the first recall happened, I returned my Note7 directly to a Rogers store and they gave me an S7 edge. Done. Then six or so weeks later I got another Note7 from Samsung along with the shipping box to return my original. At that point, I had so much regret for turning in my original Note7 that I was not going to give this new one up. If they charged me for it, I would happily pay for it since it was otherwise impossible to get a Note7 at that time. But now that the phone is blocked from all cellular service, I won't pay a cent for it because it is completely useless.

Now that all Note7s are recalled, selling them is illegal. If they try to charge me for this phone, my angle of recourse is that, that charging me for it now means that they are selling me a recalled product and that is illegal. On top of that, they are selling me a product that in no way works as advertised. Also illegal. However, I doubt that Rogers will care about those arguments since they would only be billing me for an amount that Samsung charged them, so I might have a big legal fight on my hands. That's the kind of crap that Rogers pulls.

Whether I get charged for the phone or not, I have given up on ever getting it working on a carrier network again. If Samsung wants it, they can have it. But they need to come to my door to pick it up, as I am not traveling somewhere on my own time and money just to return it to them. I doubt they will actually pay someone to drive all the way here and pick it up when none of the shipping companies will touch a Note7 with a ten-foot pole. But you can bet that won't stop them from phoning repeatedly.
[Note 7 Guides, News, & Discussion] rafeba:
If a non working phone is so valuable for them, maybe we have to make to be valuable for us also. At some point they have to decide if they want to money or the phone. For that I'm willing to take the fight with Samsung or the carriers. At least I will give them headaches.
[Note 7 Guides, News, & Discussion] dhorgas:
I can confirm this. I have it in writing from Health Canada actually.

---------- Post added at 07:58 PM ---------- Previous post was at 07:54 PM ----------

Contact Samsung ENR support and let them know you got a free Note7 that you want to exchange for an S7 Edge. They will arrange to send you a return box. Don't mention Rogers or anything, just tell them that you got the phone for free. Once you get the box, send the Note7 back to them. They will issue you a new S7 Edge with an unlock code in the box in about 2-3 weeks after receiving the Note7. The process is automated so it will go through.

The exact email is enrsupport@samsung.com.

Good luck!
[Note 7 Guides, News, & Discussion] force70:
How did you get that in writing from health canada?

Sent from my Note 7, S7 Edge or S6
[Note 7 Guides, News, & Discussion] dhorgas:
I emailed them to ask what is Health Canada's role and what is Samsung's obligation in respect to the recall. They emailed me back. This was some months ago now, right after the second recall went into effect.
[Note 7 Guides, News, & Discussion] Sevael:
Would they still send a box out? UPS, Canada Post, et al won't ship a Note7, unless something has changed. People in the States were being told to hand deliver their Note7 to an authorized repair center as no shipping company would accept it. I don't have any near me, and I'm certainly not traveling for this whole thing.

Anyway, I will email them and see what they say. Thanks for the info!
[Note 7 Guides, News, & Discussion] dhorgas:
They will send you a box. I just did this about a month ago and received my S7 Edge a week ago. There is a special exemption that comes with the shipped box that allows ground shipping. You'll see when you get the box. Expect to wait about a week to 10 days before you hear back from ENR support after your first email to them.
[Note 7 Guides, News, & Discussion] hussey05:
I need Canadian firmware still with 60% battery restriction

I'm using Rogers N930W8VLU2APL1 firmware and stuck on 15% battery restriction with no wifi and bluetooth. I've tried following your procedure but it's not working. Odin gives FAIL!(Auth) error and download mode on note 7 gives aboot fused 3 > binary 2 error.

Can you please help me to fix the issue in any way or can you please provide me Canadian firmware with 60% restriction?

Thank you
[Note 7 Guides, News, & Discussion] SamsungG:
Who's (your) procedure though?
[Note 7 Guides, News, & Discussion] force70:
Im not sure that is possible to flash back to 60% once you have the 15% update. I think they blocked it. Not 100% sure on this as Im still at 100% and havent been keeping up to date with the OTAs but it would make sense

You should have taken the proper steps to block both of those OTAs..then again now that they removed the devices from the carrier networks I guess it doesnt matter much!

Sent from my Note 7, S7 Edge or S6
[Note 7 Guides, News, & Discussion] SamsungG:
Well I think I give up on this .. Samsung does NOT want to budge. Furthermore its only a matter of time before all US Carriers except Verizon partner with Samsung to block all IMEI's of the N7 in the USA. According to Samsung...

The reply from Samsung in regards to my email about my N7 - an exchange for a Black Onyx S7 Edge. .. Nothing more, thats it thats all! (PERIOD)
[Note 7 Guides, News, & Discussion] Obs1234:
Seriously...Samsung will replace my Note 7 with a brand new Edge no questions???

Wondering if I should do that or WAIT for the S8 to come out.......
[Note 7 Guides, News, & Discussion] dhorgas:
Yes, they will, no questions asked. I would not hedge my bets on the S8. They won't give you a new flagship without some serious persuasion on your part.
[Note 7 Guides, News, & Discussion] force70:
If they really want the remaining note 7s back yes they will. According to them its a safety hazard so if they dont want to swap it for an S8 Id throw their own words against them.

Cant really be that unsafe if they wont swap it out for an S8 :D

Sent from my Note 7, S7 Edge or S6
[Note 7 Guides, News, & Discussion] dhorgas:
Your logic is a bit twisted. They are offering you an S7 Edge as a replacement. They can continue to offer the S7 Edge as a replacement regardless of the S8 being in the market. It's not like they're not letting you replace it. They're just not letting you replace it with the phone that you want ;)
[Note 7 Guides, News, & Discussion] force70:
Then they arent getting my note back, they shouldnt even be offering a year old device as a replacement in the first place...thats whats twisted here

And they should be offering a heavy discount on the next device for those of us that had to put up with this cluster**** regardless of the swap.

Do you still have your note or did you swap it or return it?

Sent from my Note 7, S7 Edge or S6
[Note 7 Guides, News, & Discussion] dhorgas:
I agree with you completely. In my case I eked out a full refund and an S7 Edge as compensation for the whole mess. My Note7 is gone.
[Note 7 Guides, News, & Discussion] SamsungG:
LOL This was my second email to Samsung (enrsupport@samsung.com) as my first one didn't quite get through their thick skulls.. Starting to get really irritated with their BS! Going to for sure hold out till the 23rd as that is when they are suppose to reveal why the Note 7 spontaneously combusted and as regards to how they are handling the situation still, your right it doesnt seem like its a safety hazard anymore .. so im quite curious..

Hello.

What is it that you do not understand about what I stated in my previous email!?

I am NOT going to accept a DOWNGRADE in hardware when in all likely events that when a manufacturer recalls a product, an equal too or better product is set out as an option or money back!

#1 In this case I as the consumer am suppose to swallow the COSTS of the purchased cases and cables for the phone that will NOT fit on a S7!?!!?!? How are you HELPING ME IN YOUR RECALLED PRODUCT!!!?!?!?!?

#2 This product is recalled with a partnership with Health Canada, It is a - vol.un.tar.y - done, given, or acting of one's own free will, recall! As I stated above do you NOT understand my previous email. I am NOT going to VOLUNTARLY return my NOTE 7 without a HARDWARE UPGRADE and the items I purchased reimbursed!!

#3 In such events a product is recalled as stated above as a vol.un.tar.y recalled product a manufacture does NOT have the right to fully DISABLE the product remotely! Did volkswagen or nissan or toyota or GM disable ones vehicle in a VOLUNTARY RECALL!?!?!??!

#4 As stated above numerous times, you SAMSUNG is NOT helping me in regards to this entire situation. What action I as the consumer want done is this NOTE 7 imei reactivated due to the nature that this product is of a voluntary recall!

#5 If the IMEI of this particular device is NOT unblocked in the next few days I will consult legal action.
[Note 7 Guides, News, & Discussion] dhorgas:
Keep us posted on your legal progress. I'm curious what you find out. I am quite concerned at the precedent that this remote bricking sets.
[Note 7 Guides, News, & Discussion] dougeyy:
I'm not sure how but my IMEI was not blocked at all. I bought my Note 7 straight from the Samsung store and also applied for the replacement when it was available. I returned my original Note 7 for a full refund and then the next day the replacement arrived. I wasn't sure what to do with it but decided to see if I can just use it for the time being. After the 60% update, I flashed back to the green battery FW and used debloater to block all future updates. Haven't had a problem since .
[Note 7 Guides, News, & Discussion] Obs1234:
I am gonna reflash my s7 blue coral then install rebloater. Does Rebloater automatically disable the packages or do I need to manually choose?? if so, which packages do I disable?

Am holding out for now from contacting Samsung...I really would like the S8...but the s7 edge I would be more than happy to get.....
[Note 7 Guides, News, & Discussion] Obs1234:
Just wiped my s7 and installed debloater. Nothing. The phone has been blocked. Tried everything.

I'll contact samsung and arrange for a return box and a new edge.
[Note 7 Guides, News, & Discussion] rafeba:
Samsung has released the causes that led to the death of Notes 7. As I expected... pure BS. Nothing sure, nothing credible. Sorry Samsung but my Note 7 remain in my pocket.
[Note 7 Guides, News, & Discussion] spex714:
Lol which part of the announcement was "bs" or "not credible"?

AndroidAuthority has a pretty detailed summary of it.. if 200 thousand test devices to identify the problem isn't credible... you are sure asking for a lot
[Note 7 Guides, News, & Discussion] rafeba:
First of all those parts with "maybe", "can lead to", "it's possible", etc. Read the Samsung statement. 200K devices tested but they couldn't physically reproduce the problem. Do you realize the absurdity? They THINK the battery is the problem. Great statement... If the battery is indeed the problem then... Samsung, change the damn battery again and give us back the phone. But no, they not gonna do that. Why? You know already the answer. The BS is coming from above...
[Note 7 Guides, News, & Discussion] gyozaman:
An article posted on mobilesyrup says there are only 200 Note 7 active in Canada and a few thousand still active on Verizon USA. I wonder how accurate those numbers are. Report also says Samsung won't give up until 100% of the Note 7's are deactivated and returned.
[Note 7 Guides, News, & Discussion] rafeba:
I hope they gonna keep this promise. This way maybe we can have an Note 8 at an decent price [emoji3]
[Note 7 Guides, News, & Discussion] force70:
Yes....free:D

Or a free S8 if the screen size is 6" or more..only way they are getting mine back.

The more it bothers them people still have them the bigger my smile gets. My carrier keeps asking me to return it also lol...i think its funny as hell.

Sent from my Note 7, S7 Edge or S6
[Note 7 Guides, News, & Discussion] marktang:
Not sure how that is bs. That is the correct language to use if it does not happen to all the phones. If every Note 7s are exploding and they used those words then i will call it bs.

I have been following this thread for awhile and i find it pretty pathetic that you guys are still complaining about this. Just move on man, it's just a phone. you won't die with you are using something else.

I agree that Samsung could have done a better job of handling this. and if you don't like their solution then just file a class action lawsuit and get back what you deserve. There's no point of harassing the reps from carriers or Samsung, they can't make a decision anyways.

i had the Note 7 as well and did not want to return it but i had to travel so i had no choice. at the end i think i got a better end of the deal, 2 free S7 edge and my carrier forgot to lock me back into a contract when i switched phones. So sometimes it's not as bad as you think.
[Note 7 Guides, News, & Discussion] Asadh16:
So my company got 3 note 7s when they were released. We got one replacement from the store and two from Samsung. We returned all the original notes and got a full refund for everything including cases. But now we still have 2 note 7s. One of them is limited to 6%, no WiFi, no data so useless. The other goes to 60% and I'm just using it for everything but calling and texting. Is there any chance Samsung sends us a new S7 edge or even two of them? I'm using a lg x power as my other phone, and well its even close to the note even if I can't use it with a Sim.
[Note 7 Guides, News, & Discussion] rafeba:
I understand your opinion and I can agree with you till to a point. But there is nothing pathetic to follow you own principle. I understand also why Samsung is making that statement. But I'm not Samsung, I'm a consumer. And they're point is not valid for me. Because I worked in that industry for so many years and also I use my common sense. Maybe I'm right maybe not. But is my right to disagree with something which i don't believe. I'm not blaming Samsung, I like them. But Samsung is a corporation and I'm just a consumer. I don't expect from them to by fair with me or anybody else. But I don't like somebody to control MY property and especially I don't like the way they doing that. These days we are told more and more often how to think, how to eat, how to grow and educate our children, in what to believe but they forgot to mention that all of this is our decision not theirs. Do you got my point? There's nothing pathetic in believing in a right principle. If is a right one. And I believe it is. Nobody harasses Samsung or the providers, maybe just the media. I think is the other way around. I never called them. In fact one time I called to ask where should I send my phone because I don't have any Samsung store around me. And they didn't know what to do. They told me to wait for somebody to contact me. And I waited for 3 weeks. But that is the past. Now, if they want MY Note 7 back they have to offer me something which I can use for my work. And if I want something with an S-pen then they have to give me something with a damn S-pen. Is so easy for them to tell us to wait till the next Note is coming, if that is the case for us. But what we get in return??? Calls, letters, threats, harassment and stupid statements. It's so hard for themselves to admit that they where fooled by the media. Better to learn from that Samsung... And I understand that. But is not my problem. My problem start when they start to play with my rights and my property. Not the last... with my loyalty. If it means something for them. Because I'm starting to have serious doubts. Anyway... the discussion can go either way on and on without any results. Maybe some of us were gonna decide enough is enough and that is. Is not my case. I'm willing to pay for my Note if they gonna push that far. I course the day when I have to buy an Iphone 6S to be able to make calls. Because of them and because is just stupid expensive phone not a Note. And you know what I mean. But I wanted to see how is on the other side of the wall. And I was disappointed. I expected more. But that is another story. In the end I'm still a loyal Samsung customer. But disappointed. Finally, all I want to say is... there's nothing pathetic here. We are just people with expectations. Good people. Apparently loyal people. The simple fact that this thread continues, it means something. Maybe just for us. Life goes on... with my Note 7 in my pocket. Cheers guy's!
[Note 7 Guides, News, & Discussion] OkayGK:
Man... I bought this LG and was pretty happy with the phone. Now that i have no had my phone for over a months, this G3 is driving me nuts. I cannot handle it. Its not a bad phone but i get irritated by everything on it. I thought id buy a cheap phone to get by till S8 but its proven hard to do so. Im sure id be the same way with any phone tho. I want my note back!!!! errrr

I don't event think ill like S8. This LG style button crap pisses me off and S8 may have the same buttons right on the screen instead of the body.

are those IMEI blocked if not, i think you can bring them back to 100% battery. note7alliance.com.

I would think you would still be able to get S7 as well. You probably will have to email them and see if you get an approval.
[Note 7 Guides, News, & Discussion] Asadh16:
The one that is restricted to 6% is imei blocked. The other i have not tried putting a Sim in since the first one got messed up. I don't mind the 60% restriction, still better than 6%

Alright I'll give them a shout, hopefully they'll send me at least 1s7 edge or even s7.
[Note 7 Guides, News, & Discussion] OkayGK:
Yeah try it.

There are plenty of people who kept their second N7s.

Do you really think all those Kijiji adds were selling their own purchased note 7s? Nop. They returned their own and the one they've gotten as replacement they have sold or kept using.

Besides, (not that i know for sure) but i think you have to email them regardless with imei etc info and they will let you know if you eligible.

I never gotten to that whole process because i waited for 5 weeks for their email me back and by that time traded the N7 for the one i could actually use. When they did get back to me i did not even read the email, was useless to me at that point.
[Note 7 Guides, News, & Discussion] Asadh16:
Makes sense. Yea i Wouldn't be surprised if they take a while to respond. Ill try it and keep you guys postrd.
[Note 7 Guides, News, & Discussion] Obs1234:
More news on if samsung will resell the returned phones....

Samsung has finally cleared the air when it comes to the Galaxy Note 7 catastrophe… but the company still has a massive pileup of unused Galaxy Note 7 phones on its hands. Is it possible that Samsung is seriously considering reviving the phone?

We know the batteries were to blame for the explosions, according to Samsung’s extensive presentation — though factors like design, production, and quality assurance also led to the Galaxy Note 7 incidents. Samsung, however, made it pretty clear that important Galaxy Note 7 features like the iris scanner, waterproof design, and the USB-C port were not to blame for the explosions. The company also said that the software wasn’t to blame for battery overheating.

Are these indications that Samsung wants to repair the phone and sell a refurbished version of the Galaxy Note 7?

A Reuters report says Samsung has recovered 96% of 3.06 million Galaxy Note 7 units. Not including the phones that exploded while in actual use, and the more than 200,000 units it tested during the investigation, that still leaves a healthy amount of phablets that could be repaired and sent back to stores.

Reuters notes that Samsung said later on Monday that it has not decided whether to reuse parts in the recovered Note 7s or resell any recalled phones. It looks like reselling the Galaxy Note 7 as refurbished phones is still an option for Samsung, according to a person familiar with the matter. The report echoes a previous rumor that said Samsung might want to sell refurbished Galaxy Note 7 handsets once the dust finally settles.

It might make some sense for the company. After all, only the battery needs to be redesigned and replaced, according to Samsung’s findings. And there are millions of Galaxy Note 7 fans who might consider getting the handset if refurbs were to be sold at a deep discount.

On the other hand, the Galaxy S8 is soon going to launch, and Samsung probably doesn’t want a refurbished Galaxy Note 7 to steal any of its thunder.
[Note 7 Guides, News, & Discussion] gyozaman:
Wow, looks like Samsung isn't giving up. I just got another letter in the mail the other day and now today I got 2 emails from UPS. One email indicates Stericycle is sending me a 6 pound package, and another email with a UPS return label going from me to Samsung Canada's Note 7 Returns Dept in Halton Hills Ontario.
[Note 7 Guides, News, & Discussion] Obs1234:
are they sending you an edge 7 in return??
[Note 7 Guides, News, & Discussion] gyozaman:
I think they are having UPS send me the fire proof return boxes. I never asked or arranged to have for an exchange of S7.

I will find out one way or another by this Friday.
[Note 7 Guides, News, & Discussion] force70:
Neither did I but to my surprise one showed up at my door anyway lol.

Thanks Samsung!

Sent from my Note 7, S7 Edge or S6
[Note 7 Guides, News, & Discussion] funkydude101:
I got the same thing. I don't even have a Note 7.

I'm just going to mail back an empty box.