yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] californiarailroader:
I bet the UK got more in than that, the US has 500,000 new Note 7's in stock now!

http://www.phonearena.com/news/Samsung-500000-new-Galaxy-Note-7s-arrive-in-the-states_id85648

Samsung isn't wasting any time!
[Note 7 Guides, News, & Discussion] BOSS LIKE:
Been following the note 7 threads since launch day .

Read the posts in here earlier and decided to take mine into CPW , They said i'll have a replacement tomorrow!

hopefully this nightmare will be over
[Note 7 Guides, News, & Discussion] trickie69r:
I have rung them again to confirm what has been dispatched and have been told it is my replacement Note 7.

Just received shipping info from DPD stating delivery tomorrow (22nd)
[Note 7 Guides, News, & Discussion] Woods97:
Still nothing regarding my pre order from the 28th directly from Samsung... showed as in stock on the order detail page earlier but is saying pre order now again now... eventually I will get my note which I've paid for... fml
[Note 7 Guides, News, & Discussion] Mdizzle1:
I spoke to Samsung today on the phone regards my preordered screen protector and was informed that all note 7 accessories would be shipped with the dispatch of undelivered preordered phones. This date is currently set at the week commencing 3rd Oct but is subject to change.

Also spoke to Vodafone via online chat and was told Vodafone would have stock for new sales on 5th Oct.
[Note 7 Guides, News, & Discussion] AdzGill:
Anyone who was having issues with secure folder not working on their replacement phones, this has been fixed with the update that was pushed this morning :)
[Note 7 Guides, News, & Discussion] MKchrias:
New phone has started asking for password instead of fingerprint due to security policy.
[Note 7 Guides, News, & Discussion] jonboyuk:
Nope. Secure folder's working fine on my replacement. For some reason the WiFi was really dodgy for about an hour, but it seems to have settled down now.
[Note 7 Guides, News, & Discussion] MKchrias:
Ok found it Greenify hibernate and lock shortcut!
[Note 7 Guides, News, & Discussion] Broomfundel:
Anyone else in the new batch from CPW think it charges slower? Or is it just my mind playing tricks.
[Note 7 Guides, News, & Discussion] jonboyuk:
I think it's your mind playing tricksies! Mine is fine :) Although I'm using my original charger, but that shouldn't make the blindest bit of difference.
[Note 7 Guides, News, & Discussion] @home:
So my replacement order says.....

Main Status

In Progress

Explanation

This order is being processed.

Qty

Ordered	Qty Shipped	Status

Samsung Galaxy Note 7 (64GB, Black Onyx,SM-N930FZKABTU)	1	1	Shipped

From where & where is it going to?
[Note 7 Guides, News, & Discussion] jus71n:
Has anybody had theirs replaced from samsung direct yet? I'm still waiting for them to call me back
[Note 7 Guides, News, & Discussion] Qassim:
Just picked up my phone from CPW after dropping it off yesterday, overall pretty smooth.
[Note 7 Guides, News, & Discussion] Sharpedge:
So last week the Samsung store refused to log a replacement order if I did not hand over the original note 7 on the spot. From the info listed above I decided to try my luck in the Bristol store. I waked in handed over my old phone and walked out 10min later with a replacement (blue for blue).

They did however open the new box to take out the charger and lead as I must have put my old note 4 charger in the box by mistake (oops not sure how I managed that). Oh well some staff member in the shop now has a brand new charger. Call me a pessimist but there is no way the charger is going to make its way back to Samsung.

Tried to get extra discount in the form of a case, they checked my account and confirmed the £50 refund was being processed. And NO I could not have a discount on the case. Paid asking price for clear case as I was running the first one naked and it had a number of small scratches on the front.
[Note 7 Guides, News, & Discussion] Rob F1UK:
interestingly, CPW bod in-store said today that this would be a cheque coming by post...
[Note 7 Guides, News, & Discussion] B3501:
Oh no, my replacement N7 has just bootlooped shut down and won't switch on!!! Has anyone else had this with their replacements?
[Note 7 Guides, News, & Discussion] mankvl:
Can you boot to dl mode? vold down + menu + power?
[Note 7 Guides, News, & Discussion] zanderswigan:
I had this problem on my original note 7. I'm guessing they haven't fixed it. Do you get a DM verity error on the recovery mode screen?
[Note 7 Guides, News, & Discussion] B3501:
Yes, I do. It's totally bricked. Going to have to take it back, what a nightmare phone . My original phone worked fine..... Arghhh!
[Note 7 Guides, News, & Discussion] zanderswigan:
That's not good at all. Samsung knew about this problem when I called them 2 weeks ago. Unacceptable. My new one comes tonight if I have any hint of bootloops again I'll be sending it back for a refund altogether. You could try an emergency firmware recovery through smart switch or kies. Didn't work on mine but might be worth an attempt. Hope you get it sorted soon
[Note 7 Guides, News, & Discussion] Con1750:
Lets just wait and see, I dont expect it to be arriving tomorrow, im gonna get it one way or another though
[Note 7 Guides, News, & Discussion] indie:
Got my replacement from CPW after handing my blue one in yesterday. Even got someone at the store to give me a loan brand new S6 to use for the day. The other staff were surprised when I handed it back in as they didn't know anything about the loan handset being given to me!!! Got the green battery symbol so all seems good. This came with a pre-applied screen protector which was nice.
[Note 7 Guides, News, & Discussion] Mdizzle1:
Looks like those of us who didn't receive our preorder are almost certainly in for yet another delay now that Samsung has been ordered to x ray each battery before they can be used. CPW has now changed to 28 Oct and I would be surprised to see this slop further into November
[Note 7 Guides, News, & Discussion] B3501:
Is that not just for Korean handsets? Whatever, the N7 has been calamitous for them.
[Note 7 Guides, News, & Discussion] Mdizzle1:
Aqua

I don't mind waiting for the device but I think it is very poor that customers are given such little information.

I would have walked away and chosen another device but there isn't anything similar on the market, I like the s7 edge but the note is more refined and has extra features
[Note 7 Guides, News, & Discussion] B3501:
It's been such a poor year for smartphones, usually there's a couple I like but outside the Note 7,everything else has been disappointing.
[Note 7 Guides, News, & Discussion] alltaken123:
Arguably the S7 Edge was fantastic.
[Note 7 Guides, News, & Discussion] B3501:
Agreed but the S8 will be out in a few months, would be stupid to lay out £600 on one just now.
[Note 7 Guides, News, & Discussion] mankvl:
Wtf are you talking s8 will be after 5 month only an it will never have a 5.7 screen
[Note 7 Guides, News, & Discussion] alltaken123:
Yes, yes, but I was pointing out other 2016 phones that have been great.
[Note 7 Guides, News, & Discussion] B3501:
Rumours are its being released early because of the N7 debacle.
[Note 7 Guides, News, & Discussion] mankvl:
Rumours is always rumors... if they rush it it will be ****... there is no new cpu or gpu that could be used in it, same with camera...
[Note 7 Guides, News, & Discussion] B3501:
The Note 7 was released early so there's precident, also theyve got their 3ghz new Exynos 8895 and dual camera set up.
[Note 7 Guides, News, & Discussion] alltaken123:
We'll see, one thing is for sure - it's going to be explosive, it could really set the market on fire :rolleyes: I'll grab my coat.
[Note 7 Guides, News, & Discussion] BaZ87:
Finally resolved my upgrade issues and got my exchage today - they too said I'd get a cheque in the posts. The store did give me a free set of wireless headphones (they offered a case but as I have 3 already I asked for the headphnes) too for messing up my order.
[Note 7 Guides, News, & Discussion] Mdizzle1:
End of November they are stating now for the new release date! NOVEMBER!?
[Note 7 Guides, News, & Discussion] MKchrias:
Just text from cpw to return my phome by 30/09, which they replaced on Thursday.
[Note 7 Guides, News, & Discussion] B3501:
That's crazy. You've got to wonder about this phones future. I see there may be other problems for it.....

http://m.pocketnow.com/2016/09/23/malfunctioning-new-galaxy-note-7-units-korea

I wonder if this is related to the bootlooping problems we've had on here?
[Note 7 Guides, News, & Discussion] lowjinyik:
It's honestly really saddening for Samsung. It looked like it was gonna be Samsung's best selling phone yet and the battery issue couldn't come at a worse timing.

And I doubt the demand will still be there two months from now :(
[Note 7 Guides, News, & Discussion] Mdizzle1:
The only positive that can come of this is that the prices on new contracts in November will almost certainly be lower than they were in August
[Note 7 Guides, News, & Discussion] B3501:
I really can't see it being the end of November, I'd say early to mid Oct for new sales.
[Note 7 Guides, News, & Discussion] Mdizzle1:
Well this is what the marketing director for Europe is saying at the moment. It's all over the news now.

http://www.androidauthority.com/galaxy-note-7-november-sales-europe-718009/
[Note 7 Guides, News, & Discussion] californiarailroader:
November? That's insane! They resumed here in the US on Wednesday, my new one (Verizon) was delivered to me via FedEx that day.
[Note 7 Guides, News, & Discussion] B3501:
Perhaps mainland Europe? weren't they already behind the UK for a release date? If it is by the end of Nov it'll kill them sales wise.
[Note 7 Guides, News, & Discussion] @home:
Is this for the replacements or new sales - The November sales that is.
[Note 7 Guides, News, & Discussion] all_gone_wrong:
Also what about outstanding pre-orders? Are the October still or now back end of November to?
[Note 7 Guides, News, & Discussion] riz157:
Pretty much all new orders, Vodafone advised me mine would be sent out towards the end of October.
[Note 7 Guides, News, & Discussion] californiarailroader:
I hope they do better than that for the UK, it makes no sense to delay it that long. Samsung, you can do better!
[Note 7 Guides, News, & Discussion] Mdizzle1:
Unless there is another issue with the device that we don't know about I can't see how it will take so long if they managed to churn out 500,000 units fand get them shipped for the US market replacements in 2weeks. Surely they could have enough units ready for a new wave of sales a lot sooner than the end of Nov!
[Note 7 Guides, News, & Discussion] B3501:
They're even on general sale now in the US!
[Note 7 Guides, News, & Discussion] all_gone_wrong:
So the are just screwing over Europe again
[Note 7 Guides, News, & Discussion] Mdizzle1:
Europe is always given lesser treatment. It is probably a nightmare for them logistically with all the countries, languages, operators etc.
[Note 7 Guides, News, & Discussion] @home:
Update snuck in & now I cannot charge past 60%.

Another week or so before I get a replacement,

Seriously thinking of buying a Note 4 to tide me over & put the Note 7 back in its box.
[Note 7 Guides, News, & Discussion] trickie69r:
Seriously pi***d off! After being told by Three 3 times that the item that has been dispatched is my replacement Note 7 when on receiving parcel it turns out to be S6 Edge loan phone after stating numerous times via phone, chat and email that I do not require a loan phone as I also own a S7 Edge and just want my replacement Note 7. Grrrrrrr!!!
[Note 7 Guides, News, & Discussion] kossiewossie:
I just went into the samsung store(part of CPW) in central london, and was able to replace all my note 7's (2 blues and 1 black) and they had some stock left I believe. Was painless to sort it out in store as well.

anyone with a phone that needs to be recalled with the 60% battery limitation firmware can change the battery limit to 80% in the battery settings where you disable fast charging.
[Note 7 Guides, News, & Discussion] @home:
Does flashing a previous stock rom remove the battery limiter?
[Note 7 Guides, News, & Discussion] kossiewossie:
I would of thought so, I believe the imitation is in the bootloader, But the phone will auto update to the latest firmware unless you disable the update apk (might need root for that)
[Note 7 Guides, News, & Discussion] @home:
I wonder if the bootloader cannot be rolled back & may cause a bricked phone?

Anyone rolled back?
[Note 7 Guides, News, & Discussion] alltaken123:
My Exynos hadnsets are laughing at this, hardware aside, we do get shoddy treatment almost every launch.
[Note 7 Guides, News, & Discussion] Sartorialism:
After receiving a text from them yesterday stating that exchanges were now underway, i went to my local CPW to exchange my phone. They didn't have any replacements in stock; they're ordering in per customer, so they'll have my replacement ready in 2 working days. I was hoping they'd have the silver titanium version available now, but black or blue are still the only options.
[Note 7 Guides, News, & Discussion] violet182:
AGGG!!! Rob F1UK have you managed to get a refund yet?

I get told that only people who have net had their phone replaced will get it. and it comes form samsung.....and on october 21st because that is the fulfilment date?!?!! What fulfilment date???

So frustrated. I cannot seem to get this £50 no matter what I do and carphonewarehouse are a pack of incompetent asshats.
[Note 7 Guides, News, & Discussion] The Phone Company:
I didn't want to have to say this, but I was on the phone to CPW all morning 2 weeks ago. At first they said no to the £50, then I managed to get redirected and spoke to a nice sounding lady who took my bank details and told me £50 would be in my account between 3 to 5 working days.

Pre-order customer by the way.

Come the next week, Friday nothing in my account so I phone them back. They have it on their system, but there was an error and they need my bank details again. This time I am give a Transaction Reference Number and told to wait 3 to 5 business days…

Well yesterday, Friday, nothing.

I recall them again. This time I am told it didn't go through, was sent back or something and they will redo it. I am given another Reference Number and this time told it can take up to 14 days to go into my account...

Carphone Warehouse *profanity expletives!!!*

Not only this, but I have phone 3 local stores during the past week to see if they have any Note 7's in stock. The majority of the calls, 0340 numbers or something I am on hold for about 15,20 minutes to be greeted by a recorded "Due to high call volume we cannot take your call, good bye"

And then I have checked my bill, inclusive minutes, I have been charged £20!!!!!!

I AM LIVID, HAD ENOUGH OF THESE COWBOY *EXPLETIVES*!!!
[Note 7 Guides, News, & Discussion] riz157:
Maybe it's a just carrot dangling to keep you coming back. They know note 7 is delayed and maybe are worried people will just take comp but not buy the phone.
[Note 7 Guides, News, & Discussion] The Phone Company:
No I agree, but what a totally unprofessional way of dealing with things from such a well established corporation. Wouldn't even be concerned with the £50, but they promised it to begin with.

What really has set me off with posting this is the £20 I have been charged for THEIR OWN dysfunction!! As a 6 year loyal CPW customer this is the end game now?
[Note 7 Guides, News, & Discussion] riz157:
I'd be upset if I was in you're shoes.

All you looking for is bit of honesty which isn't too much to ask for.
[Note 7 Guides, News, & Discussion] apprentice:
Go into advanced battery settings* and turn off the 60% limit - it will still only give you 80% but better than nothing.

*Device maintenance / battery / three dot menu / advanced settings

.
[Note 7 Guides, News, & Discussion] @home:
Thanks

I did that. But it's a pain that they restricted the battery
[Note 7 Guides, News, & Discussion] trickie69r:
I'd rather be safe than sorry. Plus it is getting replaced anyway, so no biggy.
[Note 7 Guides, News, & Discussion] iom_jack:
Now UK got there checker to determine if your note 7 is affected.

without any explanation from Samsung. (just because my battery dont turn green and goes to 60%)

my Note 7 is affected!!!! GREAT NEWS.

And still I dont know when my replacement will arrive. got a ticking timebomb here in my phone!!!!:crying:
[Note 7 Guides, News, & Discussion] ReformedAppleFan:
CPW confirmation of compensation - see attached.

£50 for all contract customers, £25 for sim free.

I sent eight or nine emails before finding someone in CPW who had this information. If you're struggling to get the refund, it might help to quote his name (Muhammad Chopdat) and response to me.

I handed back my beautiful Note 7, to the Bournemouth CPW store yesterday. They reckon it'll be a month for the replacement to arrive :(

My god, the S6 they loaned me is horrible in comparison. Have gone back to my good old Note 4, instead.

Have now started a complaints process with o2, for refund of my early redemption penalty, and reduction of the first couple of months contract fees. Anyone been successful in getting compensation from o2?
[Note 7 Guides, News, & Discussion] Con1750:
I've also had this quoted to me and already have my replacement, like many others we have still yet to receive this, I was also told they would pay my first bill for the inconvenience by them sending me a cheque in the post .. I'll give them a week or two then starting asking questions.
[Note 7 Guides, News, & Discussion] @home:
Has anyone who bought direct from Samsung received an email saying.....

Your order has been shipped........

f you would like to check the status of your order, simply visit the URL below::

I got an email yesterday. When I click the link it goes to Samsung page & just states....

Main Status

In Progress

Explanation

This order is being processed.
[Note 7 Guides, News, & Discussion] gibbo82:
If it wasn't for this bulls up by Samsung in the first place I would have probably had a note 7 by now!.. but now have a iPhone 7 plus being delivered this Friday coming!. Uk
[Note 7 Guides, News, & Discussion] ReformedAppleFan:
Yep I guess you're one of many. Real shame for Samsung.

Personally I just can't see past the Note 7 to any other device, even given the hassle it's causing me. Subjective though. Hope you enjoy the iPhone!
[Note 7 Guides, News, & Discussion] apprentice:
Yes I did, yesterday and in the same position as you! Because it's the weekend I can't call to check what this means as there's no carrier tracking details. It's possible it's on it's way and maybe the carrier will update in the morning. IDK. I was expecting mine on the 3rd but I have heard they may be sending out earlier now. I am not sure whether to take a day off work tomorrow now :/

.
[Note 7 Guides, News, & Discussion] @home:
I wouldn't take the day off, knowing Samsung it'll all be a red herring.
[Note 7 Guides, News, & Discussion] riz157:
Wouldn't waste day holiday, have confirmation before you do.
[Note 7 Guides, News, & Discussion] MobileBritain:
In same position, was told 3rd but also received email which incorrectly states the replacement has shipped. If I recall correctly the status of 'In Progress' also lasted a few days before the original phones were shipped.

I wouldn't make any plans until you receive a tracking number.
[Note 7 Guides, News, & Discussion] @home:
I agree.

I don't think it'll be any sooner than the 4th.
[Note 7 Guides, News, & Discussion] apprentice:
Same. I rang Samsung and it appears the "shipped' status refers to the phone being sent to a distribution centre rather than customers. So it's still going to be another week. So am at work now :(
[Note 7 Guides, News, & Discussion] Mdizzle1:
This thread has gone a little cold, anyone any the wiser as to when we can expect note 7s back it the shops or at least available for those of us who preordained the device but never received it?
[Note 7 Guides, News, & Discussion] trickie69r:
What I've heard from different sources (Three and Samsung) is they are clearing the currently owned pre-order replacements then outstanding pre-orderd with a view of new orders beginning in November. How true that is I do not know.
[Note 7 Guides, News, & Discussion] cjensen25:
I cancelled my CPW pre-order and used the £120 compensation to my account to purchase a sealed (replaced) handset from eBay. It's now in my hand :)
[Note 7 Guides, News, & Discussion] Woods97:
I spoke to Samsung support yesterday and she told me that my pre order should be shipped before the end of September... then backtracked and said she wasn't 100% confirming that though. So we'll see
[Note 7 Guides, News, & Discussion] Batfink33:
Goes on sale again on October the 28th.

http://m.androidcentral.com/new-galaxy-note-7-sales-begin-october-28-europe
[Note 7 Guides, News, & Discussion] Mdizzle1:
Looks like good news, just need to wait for those with devices to get them exchanged! I'm sure there can't be many people out there that are going to keep their original device... I mean, you get a brand new device for free so why not eh
[Note 7 Guides, News, & Discussion] stevenmu:
For anyone who got their Note directly from the Samsung UK website, and is still waiting to hear about their replacement:

I rang the support line earlier today (again), and this time I was told that the proper process is to email support through the website. Go to the end of this page: http://www.samsung.com/uk/support/model/SM-N930FZKABTU and click the email option. You can fill in a form where you give your details.

I included a snotty message about how I'd rang the support line countless times etc, and within 5 or 10 minutes I got a notification that my replacement is ready to be shipped. I've also just recieved another notification that it's now with UK Mail to be delivered.
[Note 7 Guides, News, & Discussion] apprentice:
Good to hear mate, but jealous of course!! Why didn't I think of this? lol

.
[Note 7 Guides, News, & Discussion] jah:
Interesting my replacement is being delivered by a local repair centre! Personal service?
[Note 7 Guides, News, & Discussion] @home:
I have just tried this. See what happens.
[Note 7 Guides, News, & Discussion] ReformedAppleFan:
If you're waiting for a replacement from CPW, latest according to their customer support line today:

They're expecting the next delivery of replacements during the third week in October.
[Note 7 Guides, News, & Discussion] Batfink33:
Perhaps they're giving you a refurb?
[Note 7 Guides, News, & Discussion] jbaggs:
I've been messaged by Samsung directly saying my replacement will be delivered today.

However, I sent the original one back 2 weeks ago and stated I wanted a refund. I've just received another message to state that I will not be given a refund because I did not send the Gear VR back.

The problem is I had the Note 7 a few days before the recall had been officially announced and had sold the Gear VR on eBay.

Surely I am still allowed a refund? I heard nothing from Samsung during this time and couldn't do without a phone after I sent it back and now have another phone. Any thoughts ?