yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] alltaken123:
Feminine side?
[Note 7 Guides, News, & Discussion] adjei7:
Which cwh did you go to? Have called about 5 in London, and hardly anyone knows about the deal!
[Note 7 Guides, News, & Discussion] alltaken123:
CPW ordered my Note 7 replacement without taking the old one back, arrives tomorrow and I swap it in store at that time. I'm impressed. (Black Onyx)
[Note 7 Guides, News, & Discussion] Broomfundel:
How did you manage that. I have had 4 different arguments with CPW. They refuse to start the process without me handing the old phone in. But I can't get to a store easily. Which is why I ordered online.
[Note 7 Guides, News, & Discussion] alltaken123:
Manager and his colleague tried a phantom return and it allowed them to order a replacement into store.
[Note 7 Guides, News, & Discussion] bonerp:
Swindon but they all seem to do things differently. Their guy there would not order until mine had been handed over.
[Note 7 Guides, News, & Discussion] Con1750:
Good Luck, they told me my replacement would arrive today also, no such luck
[Note 7 Guides, News, & Discussion] alltaken123:
I did notice, hoping you've been unlucky - all due respect :)
[Note 7 Guides, News, & Discussion] Con1750:
Yeah best of luck, I called the store and they said no delivery of my note 7, I told them why are they quoting me todays date as the delivery day and he said to me he checked and "awaiting fulfillment" and dated 21st october, such a joke informed him this is not a new order and a replacement device and he just couldnt give me any further information other than whats on their system.

No apologies no nothing - very poor experience with this whole note 7 business.
[Note 7 Guides, News, & Discussion] alltaken123:
I'll be returning if that happens.
[Note 7 Guides, News, & Discussion] MKchrias:
Just ordered my replacement from cpw due in thursday. They gave already ordered one for a customer on Monday which arrived today.
[Note 7 Guides, News, & Discussion] Note7wilko:
I have a friend that works at cpw and he has did they really don't know what's happening. I am going to leave it and let them ring me then insist that samsung do the swap out . The warranty is with them after all not the cpw.
[Note 7 Guides, News, & Discussion] pigglett:
But you purchased it from CPW its for them to sort out ..don't let them off the hook
[Note 7 Guides, News, & Discussion] Note7wilko:
They don't seem to have a clue what's happening. Even their geek squad employee is not swapping until they have definite stock
[Note 7 Guides, News, & Discussion] apprentice:
Why are you even posting this here?

---------- Post added at 18:28 ---------- Previous post was at 18:28 ----------

No, let's not.
[Note 7 Guides, News, & Discussion] riz157:
Perhaps to show how badly Samsung have messed up launch of their flagship phone.
[Note 7 Guides, News, & Discussion] _maejic_:
I just thought I would add my experience regarding the Note 7. I sold my note 4 so didn't have anything else to use. which means I am still using the hot note 7 against the sound advice not to.

My order was with o2, and except for a forum on the o2 which you wouldn't know about unless you look for it, there has been radio silence from o2. I have called them a couple of time but I got nothing. Then today I called again, and as soon as I mentioned i was still using my Note, I was offered a loan S7 for the interim until my replacement come in stock. So far I am loving the Note 7, I usually root but I am considering not this time or at least holding off for a good while.

So if you ordered of off o2 and aren't getting anywhere, they are now offering loan S7 to get us through but from my experience, you as the customer have to do the leg work.
[Note 7 Guides, News, & Discussion] apprentice:
And how do you think that will go down in this forum??

You discussing your iphone has nothing to to do with the Samsung Galaxy Note 7 UK release thread. We don't need to know how badly Samsung have messed up their launch by you reviewing the latest junk from Apple.
[Note 7 Guides, News, & Discussion] _maejic_:
Just to add the loan phone will arrive tomorrow. Yes I did double check the phone was a loan, which is what the confirmation email also says
[Note 7 Guides, News, & Discussion] Rob F1UK:
Ordered my replacement at CPW too (and surrendered my bricked N7). Told will have it on 21st Oct, too which I reminded them thus was a replacement not a new order. They didn't seem to know what was going on, even going as far to say that the recall is delayed from 19th... ?
[Note 7 Guides, News, & Discussion] Mdizzle1:
Does anyone know anything new on this OTA update effectively crippling the battery to a max 60% charge? I'll cancel my preorder if this is the case as I don't want to receive my expensive new phone to fond out I'll need to charge it every 8 hours!
[Note 7 Guides, News, & Discussion] riz157:
Come on mate only pulling you're leg. I don't have shares in apple nor Samsung so not bother who does better or makes more of a fortune.

I think Samsung did launch early just to beat apple but it's turned into a nightmare.

Putting it into perspective it's just a phone but the way some people are behaving it seems like life and death.
[Note 7 Guides, News, & Discussion] jah:
Don't charge over 60% and hopefully won't explode.
[Note 7 Guides, News, & Discussion] Batfink33:
It'll be for old models only I'd imagine.
[Note 7 Guides, News, & Discussion] Mdizzle1:
How are they going to distinguish between them?
[Note 7 Guides, News, & Discussion] MKchrias:
IMIE number, manufacture date
[Note 7 Guides, News, & Discussion] Con1750:
Honestly I just dont think they have a clue or care, the CPW employee over on reddit said he has had several delivered to his store ordered by him and they all showed as 21st October, not sure how much truth behind this but has been very helpful so far and provided a real memo of the new process so cant see why he would lie about this.
[Note 7 Guides, News, & Discussion] Mdizzle1:
I personally think they should blanket brick all the faulty units on 1st Oct if that's long enough to replace them all reasonably. It might enable flight restrictions to then be lifted.

To be honest though if you wanted to damage on a flight the V20 would be better as you could remove the battery and stick something through it.... The ban is pretty pointless.
[Note 7 Guides, News, & Discussion] Rob F1UK:
Yeah I'm on the convo on reddit too - hopefully between us we will get somewhere. Did you get yours chased up today?
[Note 7 Guides, News, & Discussion] D1MKD:
Was this through CPW or Vodafone direct? I've got a Vodafone contact with CPW already got a VR but won't mind another one and some cash on top! :)
[Note 7 Guides, News, & Discussion] gavinfabl:
That would make sense. Stores have demo units on display now in both colours. Situation will vary per store.

However they can't release the stock until 2nd Sept.
[Note 7 Guides, News, & Discussion] :
So no one knows what the free case is from Samsung?
[Note 7 Guides, News, & Discussion] jah:
Unlike the VR there is no picture of the case on the order page.
[Note 7 Guides, News, & Discussion] :
Yeah, it's like that on mine. Bet it's the clear cheap on now instead of a good one like the led or sveiw covers.
[Note 7 Guides, News, & Discussion] neildo:
I did see an SKU but haven't been able to suss it from the currently available covers on Sammys website:
[Note 7 Guides, News, & Discussion] shaazzaarr:
Hey Peeps,

So heres my story....

Registered my interest on launch day with CPW - filled out the form online which asked for my name, number, email, etc.

Got a text, and was asked to call number ending with 1090 number....its said free Gear VR.....so I gave them a ring.

Was on a calling queue for 15 mins (music by coldplay, so wasn't too bad)...was greeted by a lovely female advisor, who asked me regular stuff like name, number, address, my last purchase from CPW..

Right, after all that I asked about the Note 7 and if I was able to order it.....

I said wanted sim free, she was a bit unsure about the handset and asked me to hold so she could ask her colleagues.......after couple of minutes she said.....they are taking orders and asked me which colour....I went with Black......I asked do I get the free Gear VR and was told that I will receive it with the phone....so I went ahead and completed the order over the phone....

Pretty cool, how you can enter your card details by actually pressing numbers on your keypad while on the call....that was neat....I usually never order stuff over the phone.....mostly do my shopping online.

BTW payment was successful first time...sweet !!

Was told about all the specs, which was cute ... I said yes, aha, yep, yes, ahahaa, oh yeah...

And then the last crazy disclaimer - If the phone is signed for by someone else who isnt you or someone you know, we will not be responsible and wont offer a refund....

Then she said it will be delivered by DPD, which made me feel safe.

DPD are by far the best and safest courier imo, I've had terrible time with Yodel and Royal Mail.

Asked the advisor again, will I be getting the FREE Gear VR, and she confirmed.

So yeah, just sitting here waiting for the phone to arrive.

Been looking at couple of cases, and other accessories.
[Note 7 Guides, News, & Discussion] Andr3w_95:
Same here. Didn't get an email etc. After ordering from CPW.

Hoping that these going out of stock will mean CPW will start dispatching our orders early to make way for new stock. Since they started pre-ordering early, hopefully they'll dispatch early too. *checks email*

Glad it's not FedEx after the deliveryman happily threw in the air and caught my parcel labelled "fragile" ¬_¬
[Note 7 Guides, News, & Discussion] pro4ever:
I asked cpw for confirmation email about my order which I received with order number to confirm I ordered black note 7 and would be reciveing gear vr hopefully we get it early also.
[Note 7 Guides, News, & Discussion] apprentice:
Yeah that's some low down way to trade. I use CPW a lot because they offer the best range of phones at the best prices but I decided to pre-order direct from Samsung. Despite the higher cost at least you know where you stand.

---------- Post added at 21:00 ---------- Previous post was at 20:57 ----------

Didn't it say on your sales note/email? If you have it in writing they would have little option but to honour it.

---------- Post added at 21:02 ---------- Previous post was at 21:00 ----------

Yeah I was wondering that too. Clicking on the link to the case brings up an error. If you find out let us know :)

---------- Post added at 21:09 ---------- Previous post was at 21:02 ----------

Grrr .. I hate the way XDA condenses all individual replies into one post.

---------- Post added at 21:09 ---------- Previous post was at 21:09 ----------

And it did it again!
[Note 7 Guides, News, & Discussion] jah:
Just received an email from Samsung to pre-order the Note 7 with VR, but no stock! So why send out an email if they don't have any stock?
[Note 7 Guides, News, & Discussion] ramheer:
I got the same email, It seems weird to send out an email for something that isn't available and even more weird is i got my pre order with Samsung yesterday and it was confirmed

Tech Zilla
[Note 7 Guides, News, & Discussion] pro4ever:
Just noticed on cpw that there saying Pre-order the Note7 now and get it by 30th August! so guess this means me and others who rang them early to purchase the phone should get it early than what they said by 3/9. :D:D
[Note 7 Guides, News, & Discussion] neildo:
Samsung Shop order status - has anyone's order been processed yet? Mine seems to be 'stuck' on 'Not Processed' Have order confirmation so curious at lack of anything happening.

---------- Post added at 03:18 PM ---------- Previous post was at 02:45 PM ----------

Had to ask Samsung..
[Note 7 Guides, News, & Discussion] BaZ87:
Certainly hope so. I ordered the day after it was announced so I hope I'm first in line.
[Note 7 Guides, News, & Discussion] daddyo:
Just seen the note 7 for preorder in the samsung store for £699 including the VR. Seems odd that my online order direct from samsing was more expensive.
[Note 7 Guides, News, & Discussion] Andr3w_95:
You have ordered one right? Your post sounds like you're referring to the registering your interest
[Note 7 Guides, News, & Discussion] BaZ87:
Ordered. I walked into cpw the day after the announcement and upgraded on Voda. Was given the 2nd as my delivery date.
[Note 7 Guides, News, & Discussion] MattLivesInABox:
I ordered on the 11th, and was also quoted the 2nd for delivery, so I'm wondering if my delivery date will be pushed forwards, now that the promotion is carrying over from Samsung.
[Note 7 Guides, News, & Discussion] marcgear:
Just preorder from Very at £699 says del before 24/09 so any time really, no mention of vr headset. Only went with Very as had a code for 15 per cent off.
[Note 7 Guides, News, & Discussion] jah:
I have a feeling that Samsung may have stock issues after the initial September release stock. The reviews across the board have been positive and likely to drive up record sales. So order now. Also with high popularity, the price might not decline that quickly.
[Note 7 Guides, News, & Discussion] apprentice:
Hmmm it certainly did not come across that way.

It's an insult to say it's only a phone. Why do you think people spend so much time and energy on XDA as I have for nearly 12 years now? It's because we are passionate about phone technology and for those of us who are anxious about this particular phone's future and our very expensive purchase, your comments are inapropriate.

I'm not one for losing my temper here and I can take a joke but tensions are running high.
[Note 7 Guides, News, & Discussion] ant78:
with out reading back through the 179 pages, where is my best bet to buy this phone sim free ? Most places i have looked are still showing as pre order
[Note 7 Guides, News, & Discussion] bonerp:
You can't. Not yet. It's only preorder
[Note 7 Guides, News, & Discussion] Batfink33:
Nowhere for a while.
[Note 7 Guides, News, & Discussion] ant78:
hmmm im going to be with out a phone then for a while as my current for is on ebay and selling this sunday!!! What ETA are we currently looking at?
[Note 7 Guides, News, & Discussion] Con1750:
Ah yeah I see you on there, yeah I did ring the store and the guy just said mine was awaiting fulfillment , the guy on there said they had picking issues, obviously the guy in store just isnt digging deeper, they just dont give a ****.

What I find most embarassing is an unpaid employee has been more helpful than anyone in their stores or through their Customer services.
[Note 7 Guides, News, & Discussion] Batfink33:
Noone knows, for new orders maybe 3weeks at least.
[Note 7 Guides, News, & Discussion] iom_jack:
plus one!!!
[Note 7 Guides, News, & Discussion] SDR-1970:
Just seen one on eBay.
[Note 7 Guides, News, & Discussion] jah:
Yes these are China manufactured. Also there are others on eBay at £770.
[Note 7 Guides, News, & Discussion] ant78:
£999 and a import, i think i will have to wait!:(
[Note 7 Guides, News, & Discussion] Batfink33:
With the bootlooping issues as well as the battery, you'd have to be mad to buy one from Ebay.
[Note 7 Guides, News, & Discussion] jah:
No UK based and 695 if you select Back. Also UK based this one but manufactured in China

Look at this on eBay http://www.ebay.co.uk/itm/222231119998
[Note 7 Guides, News, & Discussion] alltaken123:
I know a 'yummy mummy' over the road from me who's a bit hysterical at times. Slightest thing can set Sally off. Chill out and relax, most on XDA don't give a **** about Android>iOS anymore and if the gent wants to provide an update on how he finds the 7 Plus compared to the Note 7 whilst he waits and decides, why not? I'd be interested in hearing about it, then again, I don't speak for XDA as a whole like yourself ;)

Now then, anybody know if the replacement Note 7 stock is now marked with a coloured Square on the box? Looking out for mine tomorrow hopefully!!
[Note 7 Guides, News, & Discussion] bonerp:
Start a new thread then....
[Note 7 Guides, News, & Discussion] alltaken123:
It was [MENTION=994735]riz157[/MENTION] that has a plus 7 on order not me.
[Note 7 Guides, News, & Discussion] bonerp:
I know! ?
[Note 7 Guides, News, & Discussion] all_gone_wrong:
I must be dirty to most XDA's then as I have a Note 7 and a iPhone 7 on pre-order. I must wrongly believe competition is good so that they both push each other on so they can't sit back an lose market share to their rivals?

One day Xbox fans and PlayStation fans will get along, Android fans and iOS fans will get along, Mac OS and Windows fans will get along and we will all just be pleased that all these companies and ecosystems push each other to evolve and better themselves to the benefit of us the consumer. One day. Maybe one day. ;)
[Note 7 Guides, News, & Discussion] riz157:
Really mate it's only a phone to me not my life nor passion but each to his own.
[Note 7 Guides, News, & Discussion] apprentice:
What's the point of having topics here then? Shall we just post unrelated stuff just to please you? FYI I am not complaining about iOS vs Android. I am complaining about off topic garbage.

Wading through some of the crap to find meaningful information defeats the whole object of having topic based forums. There are rules about posting.

I will personally see that any iphone review in this thread is removed.
[Note 7 Guides, News, & Discussion] Rob F1UK:
So has anyone actually received a replacement as yet from anywhere? If so, how's it performing?
[Note 7 Guides, News, & Discussion] Con1750:
Think plenty of Samsung first 1000 buyers are receiving their replacements already.
[Note 7 Guides, News, & Discussion] all_gone_wrong:
I can't wait till everyone has received their replacements so my pre-order from Samsung can come lol, oh and obviously I want you lot to all have working safe phones to :)
[Note 7 Guides, News, & Discussion] risoobeon:
I'm not and still no confirmed date for exchange. I was something like 400 something out of 1000. Just the basic email everyone else got.
[Note 7 Guides, News, & Discussion] violet182:
Oh my gosh Con1750 ... this post was so helpful to me.

I showed the CPW employee why I was so insistent upon an exchange (he was trying again and again to send me to the samsung store).

He then went and asked another employee after I stated that I was catching a flight for my wedding in a week and needed it replaced because it is being banned on airlines.

The second employee then put through a "phantom" return and let me keep my phone until the ordered replacement arrives. He checked stock and it said there was now 387 as opposed to 200 units instock specifically for returns. (these have to be ordered into store for each return) He said he hoped I would receive a delivery text tonight. I didn't receive the text but I am hopeful it will arrive soon!

That Document is really helpful...so thanks
[Note 7 Guides, News, & Discussion] jah:
I choose by need. I have an iPad mini that i need for some special apps but need Note functionality for businesses productivity in my phone.
[Note 7 Guides, News, & Discussion] fastphil:
I have my replacement got last night from cpw my brother is a manager and got him and me new phone it's performing fine only fault so far is Samsung health and secure folder not working saying compromised software but only update has been carrier update
[Note 7 Guides, News, & Discussion] @home:
I was 837 black Onyx & I don't get my replacement till Oct 4th.
[Note 7 Guides, News, & Discussion] Biggenz:
Hong Kong version of the Note 7 is now under £600.
[Note 7 Guides, News, & Discussion] Troll amiga:
i got mine from 02 on monday all seems fine here
[Note 7 Guides, News, & Discussion] fastphil:
I think it's got something to do with the update that was applied last night going to reset it and see how it goes
[Note 7 Guides, News, & Discussion] ant78:
Can I have peoples thoughts on Clove, I'm going to place a pre order with them after speaking to serval companies on the telephone they seemed to have the best customer service and more info ?
[Note 7 Guides, News, & Discussion] bonerp:
I've bought from them and they've been fine but the warranties are their own.

After this incident it appears to pay to buy from the manufacturer!!!
[Note 7 Guides, News, & Discussion] @home:
They are ok but always appear to be last to get stock. Waiting forever to get your phone while other places have them in already.
[Note 7 Guides, News, & Discussion] ant78:
Hmmmm, who do you suggest then for pre ordering ? Who seem to get stock quicker?
[Note 7 Guides, News, & Discussion] bonerp:
Samsung. There's none available at this time. They need to fulfill exchanges and all previous stock has been removed from sale.
[Note 7 Guides, News, & Discussion] alltaken123:
Are you looking for a UK model?
[Note 7 Guides, News, & Discussion] @home:
Well Samsung where quicker with note 7 & Handtec where quicker with the Note 4.
[Note 7 Guides, News, & Discussion] neildo:
Samsung direct purchase #376 (Black Onyx) being exchanged on Monday 3rd Oct.
[Note 7 Guides, News, & Discussion] alltaken123:
Why are Samsung direct orders, specifically the first 1000, being treated more poorly than my CPW order? I have my replacement arriving today (So i'm told) but find it poor of Samsung that their own direct customers have to wait....
[Note 7 Guides, News, & Discussion] ant78:
Hi , yes but would it matter if it wasn't?

---------- Post added at 11:02 AM ---------- Previous post was at 11:01 AM ----------

I would order with Samsung but you can't pre order with them yet
[Note 7 Guides, News, & Discussion] bonerp:
Down to stock levels I guess. I've not heard anything from CPW but I returned the phone.
[Note 7 Guides, News, & Discussion] Con1750:
So has anyones CPW replacement actually come into store yet following the new process? They seem to be telling alot of people it will be in next day, for me that hasn't been the case however.
[Note 7 Guides, News, & Discussion] alltaken123:
I'll let you know this afternoon, my order is supposed to be available to swap today.

---------- Post added at 11:21 AM ---------- Previous post was at 11:19 AM ----------

I wonder if they processed yours properly if it's such a wait.
[Note 7 Guides, News, & Discussion] Con1750:
Cheers, I haven't called them today but also haven't heard anything, honestly a bit sick of calling them everyday they are so misinformed and its almost like they dont want to help.

Even their CS department have no clue their warehouse has stock, if I hadn't done my own homework I wouldnt have been contacted by them about the new process, guranteed.
[Note 7 Guides, News, & Discussion] bonerp:
[QUOTE

[/COLOR]

I wonder if they processed yours properly if it's such a wait.[/QUOTE]

Mine set for delivery wc 19th as no stock. I just checked.
[Note 7 Guides, News, & Discussion] Con1750:
Mine set for delivery wc 19th as no stock. I just checked.[/QUOTE]

How are you checking this?
[Note 7 Guides, News, & Discussion] Woods97:
I pre order about 2-3 weeks ago with Samsung and still haven't heard anything about when mine is going to come.

Count yourselves lucky if you've got a working replacement ?Stuck with this limited piece of junk iPhone 6s Plus
[Note 7 Guides, News, & Discussion] alltaken123:
Could be worse.
[Note 7 Guides, News, & Discussion] Woods97:
Of course but still
[Note 7 Guides, News, & Discussion] bonerp:
OK - get this!

I returned my phone back to CPW yesterday lunchtime. No date of replacement except that it would be from 19th.

Even rang the call centre only an hour ago to ensure the replacement has been set up correctly and was confirmed I'd receive it from 19th.

Guess what has just been delivered......a replacement Note 7. The incompetence of CPW is astounding!!!! Anyways, its got the square in the corner. Will set up later and let you know if any problems come through...

Keep the faith...CPW come good in the end even if they have no idea what they are doing!
[Note 7 Guides, News, & Discussion] Con1750:
Well you're lucky, I just called and they still dont have mine - stuck awaiting fulfillment, did you order to a store as I wasnt given the option to do anything other than this.