yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] alltaken123:
I often try to remember that they're as knowledgeable as most Mcdonalds workers are to restaurant dining; it's all food, but some are just trying to get as many products out of the window as possible with little care for the experience.

---------- Post added at 08:28 PM ---------- Previous post was at 08:25 PM ----------

I think they're now owned by the same group - a perfect merger.

---------- Post added at 08:29 PM ---------- Previous post was at 08:28 PM ----------

I wouldn't call somebody retarded for shopping at CPW, I agree they are abysmal at times.
[Note 7 Guides, News, & Discussion] @home:
I wasn't, I was calling the people who work there. They are the retards. If they had brain cell between them they'd be dangerous.
[Note 7 Guides, News, & Discussion] alltaken123:
Fair enough. I feel sorry for them at times. Annoying as **** when they lambaste you with add-ons. I used them for the cheapest upgrade deal since they now have their 'price promise', I'll abuse them when it's delivered (eventually) and find a better deal with a threat to return, no qualms about it at all, I know that they would screw me other in an instant given the chance.
[Note 7 Guides, News, & Discussion] bonerp:
I think that's just damn right rude.

I've enough several phones from them. Mainly due to price and availability.

I don't need to sit down and be ripped off as I always buy sim free.

They are local and problem devices can be returned to store.

Sorry but p4u deserved what happened to them. Scum of phone shops.
[Note 7 Guides, News, & Discussion] alltaken123:
Whilst you give your opinion of P4U you should appreciate that at least some have had the same opinion of CPW, likely for the same reasons you held P4U in that regard. They are/were both ****ing awful companies that should be used only for superior deals.

You know the staff are actively told to omit certain deals from elderly customers and have something called 'fives' which involves selling no matter what. I appreciate not all are treated this way but you should be according to the parent company. Pressure selling and poor communication, not a problem as long as you go in eyes wide open.
[Note 7 Guides, News, & Discussion] KeysarSoze:
Some just there to get paycheck. They absolutely have no idea what they are selling at times use Street n media hype words... Iv seen in the store staff selling 4gig data add ons telling the customer u can watch hd Netflix for whole series of a programme like 10hours in HD.

N if a customer asks a question is it water proof, of course yes u can take swimming n all sorts (no phone is water proof, they r water resistant) I work in retail Iv had colleague leave our place to work in ee store n omg phone knowledge is none all he cared about is getting new customers on new contracts as they work in commission.

Phone staff in my experience tend to be more knowledged maybe because their phone gets recorded n reviewed by managers I guess.
[Note 7 Guides, News, & Discussion] bonerp:
Anyone that goes into these shops without their eyes wide open are a glutton for punishment.

Research research research and only buy if they have the best deal.

Personally I'd never buy on contract but realise some folks do. Again research x3.

P4u were just wrong. High pressure and they (tried to) sold you what they wanted.

I still wouldn't call them retards.
[Note 7 Guides, News, & Discussion] alltaken123:
Couldn't agree more, retards was a bit extreme and kinda offensive to anyone that works at the stores. Most act the way they do (as in any environment) because of a company mentality. I hold a special place for anyone that willfully acts above and beyond the usual expected nonsense in these places.

Interestingly, you mention that you wouldn't buy on contract. Given this years pricing (sometimes without the free VR) the actual contract prices over the term are very handsome indeed when you account for handset cost + VR resale/purchase value + Minutes and data on a comparative sim only deal.

Jeez I'm certified in pre-order wait mode, waffling about costs and shops :) apologies everyone.
[Note 7 Guides, News, & Discussion] KeysarSoze:
It's all good
[Note 7 Guides, News, & Discussion] alltaken123:
Have you called the CS line for CPW? Every person I have spoken with sounds like they're depressed (before I start talking before anyone quips). Imagine feeling as valued as those employees clearly do.
[Note 7 Guides, News, & Discussion] KeysarSoze:
Iv learnt long ago whenever calling customer service I always call with intent to leave a company, make complaint or gave called few times before n nit satisfied. That way I find I grt thru the first tier of defense N direct to person that usually wants my money n wud suck up to me. Worked so far well so far from time I learnt n wised up

---------- Post added at 09:05 PM ---------- Previous post was at 09:04 PM ----------

Apologies with spelling N grammar... Sometimes jus type away in my head without looking on screen, wer the predictive texts kick.
[Note 7 Guides, News, & Discussion] bonerp:
Exactly. Company policy. Not the staff who have to answer phones and man the stores
[Note 7 Guides, News, & Discussion] ReformedAppleFan:
CPW:

I ordered by phone on 11th but have had no despatch email.

Called today and was told

1) phone orders would not get a despatch notification. Instead a text will be sent on the day of delivery. This is consistent with what I'd been told a few weeks ago but contradicts the experience of others on here. I guess I just have to take the CPW rep''s word for it... not something I'm entirely comfortable doing.

2) my phone should be delivered on Monday. I take this to mean Tuesday, given DPD don't function on a bank hol.
[Note 7 Guides, News, & Discussion] alltaken123:
HTH
[Note 7 Guides, News, & Discussion] @home:
No it wasn't. I've been in cpw, they are laughable. The know nothing about nothing.
[Note 7 Guides, News, & Discussion] alltaken123:
Training issue or people genuinely being 'retarded'? I'd place bets on a training issue. Most are Uni students that at the crux of things must be semi-intelligent people. I hate the company and the perpetuated rubbish they peddle, the employees are people.
[Note 7 Guides, News, & Discussion] @home:
Does it really matter. Cpw are retarded, shop floor & management. Last place I'd go. Fu ck wits
[Note 7 Guides, News, & Discussion] Andr3w_95:
When I spoke to them today about giving me my order number, they gave me it and also said delivery would be the 30th?
[Note 7 Guides, News, & Discussion] KeysarSoze:
That info is wrong I ordered by phone n got a dispatch email. Like I said few posts back lot info being thrown bout... Guess we just wait few more days
[Note 7 Guides, News, & Discussion] webelieveInGodButDoHeinUs:
ee is a joke of a company. you CPW have got it lucky.. atleast you know if yours is gonna come within the week. ee bounce around every question as they don't have a bloody answer. DESPITE guaranteeing pre-order WITH NO BLOODY VR or free goodie like EVERYONE else .
[Note 7 Guides, News, & Discussion] Qassim:
I ordered on the 16th from CPW, they confirmed to me today again that it should be delivered to my click and collect store on the 30th. I'm not really convinced that this is true, but i'm slightly optimisitc..
[Note 7 Guides, News, & Discussion] Frostfree:
I pre-ordered as an upgrade over the phone on the 16th with CPW and paid £249.99 upfront, but I've only just realised I haven't received any confirmation emails from them and I can't see a link on their website to login to my account or check the status of my order. Anyone else in a similar situation as me?

FF
[Note 7 Guides, News, & Discussion] KeysarSoze:
After 20years with them leaving them for Vodafone. They treat customers like **** especially first call handlers. Like u say also ee providing no free goodies still their price is high. Upgrade price I got was laughable n this was from enthusiastic retention management team.

---------- Post added at 02:35 AM ---------- Previous post was at 02:33 AM ----------

From what iv been told phone orders get no email confirmation. They told me next il hear from them is on the day of delivery a hour prior via text message. Like I mentioned few posts bk I received a dispatch email which I wasn't expecting with dpd tracking link that will go live on 30th I think
[Note 7 Guides, News, & Discussion] cosimoss:
One day closer with Samsung:
[Note 7 Guides, News, & Discussion] @home:
Mine says the same. :):)

Hope the Note 7 isn't going to disappoint.

I have had the Note 5 since October & have to say it's the best phone I've ever had, It's done everything I've wanted it to. If it'd had a SD card slot I wouldn't be bothering with the Note 7.
[Note 7 Guides, News, & Discussion] KeysarSoze:
Lot of people saying it's prone to scratch alot
[Note 7 Guides, News, & Discussion] @home:
I ordered a Samsung Galaxy Note 7 FULL BODY MAXIMUM SHIELD Invisible Screen Protector.

I hate cases & dbrand don't get me started :eek:
[Note 7 Guides, News, & Discussion] KeysarSoze:
Where mind sharing the link
[Note 7 Guides, News, & Discussion] @home:
Here ya go.....

http://www.ebay.co.uk/itm/Samsung-G...144226?hash=item1c6d424662:g:yvYAAOSwMmBV4xJV

That's the one I've ordered.
[Note 7 Guides, News, & Discussion] KeysarSoze:
Thanks but not sure heared with ease kind the pen don't flow very smoothly. Lucky clicked it though saw their official screen protector Samsung one for 9.99 placed the order for that. On Amazon they got it for 26.99
[Note 7 Guides, News, & Discussion] @home:
I don't think I'll be using the screen protector just the back protector.

An another point I have a USB 3 15w charger I got from google for my Nexus 6p, Will that work OK with the Note 7?
[Note 7 Guides, News, & Discussion] Frostfree:
Thanks, I received my DPD tracking email this morning.

FF
[Note 7 Guides, News, & Discussion] KeysarSoze:
Nice
[Note 7 Guides, News, & Discussion] MattLivesInABox:
After CPW having told me orders were off til the 9th, in comes my tracking email! Ordered on the 11th, so fingers crossed that means I'll get it Tuesday or Wednesday!
[Note 7 Guides, News, & Discussion] Batfink33:
I've ordered that new "Sharkproof" liquid screen protector for it. Apparently it increases the glass strength to over 9 on the MOHS scale and lasts for 2 years.
[Note 7 Guides, News, & Discussion] s3lover:
Just rang three network and they confirmed delivery for 30th note 7 + VR Gear
[Note 7 Guides, News, & Discussion] violet182:
Carphonewarehouse : Pick up instore

I preordered mine from carphonewarehouse on ee network.

They guy kept saying that they wouldn't guarantee by the 30th even though their website promotion promised that.

He kept specifying that he had done carphonewarehouse preorders for himself and didn't get it on time.

Is there anyone who asked to pick up instore that has a confirmation email?

Aaaaagh....cant wait.

I got the blue. I had originally ordered black but my fiancé convinced me that Blue was super gorgeous and different. I hope I made the right choice. I don't want the front to be too distracting while using it. But I guess I have been using the Note 4 in white happily till now.

The salesman offered me a samsung case at 10 pounds off but I just didn't like the blue on the smart view case. He also said 10 pounds off a wireless charge but they don't have the wireless FAST charger.
[Note 7 Guides, News, & Discussion] Andr3w_95:
Still no CPW email. Ordered on the 11th
[Note 7 Guides, News, & Discussion] Batfink33:
I honestly don't think CPW know how much stock they're getting in and just keep taking pre orders. I've been told so many different things by different staff I've given up now and resigned myself to getting it when I get it.
[Note 7 Guides, News, & Discussion] ChimpNippl3s:
If you ordered on phone you won't get a email from car phone it's just verbal

You will receive a text day before delivery

Carphone warehouse rang me today after I emailed yesterday saying I've had no confirmation email regarding my order I placed on the 11th
[Note 7 Guides, News, & Discussion] KeysarSoze:
This is wrong few people here including my self got dispatch emails after placing orders via phone.
[Note 7 Guides, News, & Discussion] webelieveInGodButDoHeinUs:
just rang ee they said because i ordered it before the 25th, ( i ordered it 2nd day pre-orders like 300th) i should get mine on the 31st. that is good news hopefully, but still...
[Note 7 Guides, News, & Discussion] KeysarSoze:
Got another email from cpw thanking me for choosing them n hope I was enjoying the new device lol
[Note 7 Guides, News, & Discussion] MattLivesInABox:
I phoned in my order, got my email this morning, after being told I'd just get a text, so keep your eyes peeled in your inbox, my tracking info is working now, apparently was picked up at 9am according to CPW.
[Note 7 Guides, News, & Discussion] alltaken123:
I feel like the phone has been 'tarnished' slightly. I was very excited about getting the Note 7, so much so that I started reading the forum.... Then the following happened:

GG5 OMG it scratches when babies touch the glass

Battery life lasts only 3 hours with the screen on

S Pen gets stuck

The phone is super slow and is beaten by £200 android handsets

I'm hopeful that these claims are hogwash, I put most down to people being dumb, anyone feel there is truth in the reports all over this forum?

I secretly hope it's the Qualcomm version and not the Exynos that's lagging.
[Note 7 Guides, News, & Discussion] apprentice:
Mate, there's no need to feel this way.

I have been an XDA member for over 11 years and sadly this happens every time a new phone comes out regardless of the manufacturer. People love to hate and bring everyone down with them. The Note 7 is not a crap phone by any imagination. It isn't perfect but it's damn near. I would rather see more posts about amazing experiences and great usage tips, not endless nit picking and scare stories. But people love to criticize.

I spend a lot of time trying to put a positive argument across to such people who post such depressing stuff. But it's a waste of time mainly.

It's a shame because for people like you who are eagerly waiting for their Note 7 to be shipped - it tends to take away the pleasure and excitement. I guess we need to stop reading some of the BS posted here!

The Note 7 has been given huge praise from reviewers and bloggers around the world. So, buy it and enjoy, if it doesn't suit you then return it. But what you replace it with is never going to be perfect either.

.
[Note 7 Guides, News, & Discussion] Sartorialism:
I ordered online from CPW on the 23rd for in store pick up - i got a dispatch confirmation email and text this afternoon. So presumably i'll be able to pick it up on Tuesday.
[Note 7 Guides, News, & Discussion] Batfink33:
It's just the usual nonsense that happens when a new phones released. The only phone that I found was utter rubbish when I finally got it was the G3, that really was a pile of s***. Most reports of faults are scare stories and clickbait and a heck of a lot of XDA users have an unhealthy hatred of Samsung so will hate on it whatever.
[Note 7 Guides, News, & Discussion] violet182:
Oh no! I haven't received my email yet. I hope this doesn't mean my order was stuffed.

I ordered INSTORE at CPW for pickup instore but have no email.
[Note 7 Guides, News, & Discussion] Sartorialism:
As you ordered in person, your order probably just doesn't go through the same automated process for sending out emails. I wouldn't worry.
[Note 7 Guides, News, & Discussion] adjei7:
Also, if you're picking it up in store, they won't need to send you the delivery details email. No need to worry, yet.
[Note 7 Guides, News, & Discussion] Rob F1UK:
Similar situation for me. After my first online CPW order was screwed up, I reordered in store on 20th, but for home delivery. No dispatch email for me yet though...
[Note 7 Guides, News, & Discussion] ReformedAppleFan:
Another CPW update...

I contacted via phone, email and Facebook.

No luck on facebook.

Quick response on the phone but I'm not entirely convinced the rep knew what she was talking about.

Very impressed with email. Same day response both times (contacted with Qs yesterday and today). Accurate information, specific to my order.

They've been getting a hard time on here but I've been impressed so far... obviously that's their cue to completely f*** up my order now... let's see.

Oh and I did finally get an email this morning, saying they'd despatch (or in their American style, 'dispatch') the phone shortly.
[Note 7 Guides, News, & Discussion] iom_jack:
Seems that most Note 7 enthusiast in UK ordered their phone in CPW but after having a chat with them, somehow I realized why the cost of the unit from Samsung website is more expensive (740) is because in CPW the price of the SIM FREE unit is 700 and that excludes the VR and mobile case in which Samsung has to offer it as free (on Pre- Orders). CPW said that to get a free VR, you should order the phone in a 24 months contract period. Note 7 will be available 3 days before the release date which is on September 2 as per CPW promised. I wonder if im far too late to mentioned it as everyone knows it already!!! If so, my apologies then!!! oh by the way, latest pre- order update - it says "expected 1 day as of today.
[Note 7 Guides, News, & Discussion] Batfink33:
Where does it say "expected 1 day as of today"? on the website?
[Note 7 Guides, News, & Discussion] iom_jack:
in my order tracking details. couple of days ago, it says pre- ordered, yesterday it was "2 days" and today "expected 1 day"

Remaining to be shipped:

Item	QtyOrdered	Qty Remaining	Status

Samsung Galaxy Note 7 (64GB, Black Onyx,SM-N930FZKABTU)	1	1	Expected 1 Day

Samsung Gear VR for Note 7 Pre-Orders (FOC)	1	1	In Stock

Samsung Note 7 Case (FOC)	1	1	In Stock
[Note 7 Guides, News, & Discussion] hnrykw:
Okay, the status of the Note 7 from Samsung UK order tracking website thing just changed (after midnight) from 1 day expected to ... pre-order.

What does that mean :rolleyes:
[Note 7 Guides, News, & Discussion] WESBAR:
Mine now says in stock!
[Note 7 Guides, News, & Discussion] ramheer:
Mine too

Tech Zilla
[Note 7 Guides, News, & Discussion] hnrykw:
inb4 samsung screws me over :c
[Note 7 Guides, News, & Discussion] m00moo:
mine doesn't zzzz back to pre-order?
[Note 7 Guides, News, & Discussion] hnrykw:
YAY! We've all been charged and preorder/in stock has changed to shipped on the Samsung tracker since 2am!

(this is for samsung uk preorders)
[Note 7 Guides, News, & Discussion] ReformedAppleFan:
CPW order via DPD. The latter now confirm expected delivery on Tuesday 30-Sept. Hope the same is true for other CPW customers.
[Note 7 Guides, News, & Discussion] marvi0:
Anyone pre ordered from EE? Any news on delivery?
[Note 7 Guides, News, & Discussion] cosimoss:
Samsung now showing shipped:

Tracking email still to come.
[Note 7 Guides, News, & Discussion] jah:
It'll be raining Note 7s all over the UK on Tuesday ?
[Note 7 Guides, News, & Discussion] Andr3w_95:
Still haven't received an email from CPW. I'm gonna trust that I atleast get the text tomorrow prior to delivery
[Note 7 Guides, News, & Discussion] bonerp:
Mines sim free from cpw and comes with vr.

And yes my delivery is now scheduled for tomoz
[Note 7 Guides, News, & Discussion] m00moo:
Samsung status keeps changing to in stock and then pre order.... Ordered at 6:55 and still not been processed.
[Note 7 Guides, News, & Discussion] apprentice:
Look how excited we all are! My Samsung order now has a "Shipped" status too, so I guess we are all waiting on a tracking number.

Of course tomorrow this thread will be full - and I mean FULL - of anxious posts about carriers not yet delivered or parcel stuck somewhere the other side of the country, mysterious delivery status messages and other courier issues.

I admit I include myself in that because delivery day is the most stressful part of this whole process!!

Good luck everyone :)
[Note 7 Guides, News, & Discussion] bonerp:
I'll be too busy playing with mine! Not much work will be done tomorrow lol
[Note 7 Guides, News, & Discussion] iom_jack:
So you get a 24 month contract to have the free VR? How much is the min monthly, upfront and the allowances? Any suggestion?
[Note 7 Guides, News, & Discussion] m00moo:
Check google.... Seriously its pointless asking here as not everyone ordered a new contract. Also prices change all the time with new handsets as there is much competition
[Note 7 Guides, News, & Discussion] zonkkk:
I went for the CPW Vodafone £59 upfront and £42/month for 6GB data and unlimited everything else 500MB in Europe. Also got £80 Quidco cashback for note7 preorders.
[Note 7 Guides, News, & Discussion] KeysarSoze:
Got work on Tuesday so tried to take day off but no joy. Got case set up, got screen protector although it's not good one from a utube video... Got their official one on way, memory card all ready. All I need is the toy
[Note 7 Guides, News, & Discussion] Troll amiga:
any one ordered with 02 just says in In Progress but when i phone them they said yes i will get it on the 30 but i have no tracking number ?
[Note 7 Guides, News, & Discussion] iom_jack:
Blimey! Lucky you. You got your notification. You're and early bird on pre order day 6:06 am. Idid mine at 9 something. Luckily i managed to be in 1000 pre order
[Note 7 Guides, News, & Discussion] KeysarSoze:
Just check my dispatch email... My order on its way to Southwark depot so hopefully will be on its way to my house tomorrow... Feels like Xmas
[Note 7 Guides, News, & Discussion] @home:
My Order -

Item	Qty

Ordered	Qty Shipped	Status

Samsung Galaxy Note 7 (64GB, Black Onyx,SM-N930FZKABTU)	1	1	Shipped

Samsung Gear VR (SM-R323, FOC)	1	1	Shipped

Samsung Note 7 Case (FOC)	1	1	Shipped

Not had an kind of email confirmation though about tracking.

How soon after yours changed to shipped did you get one?

Which courier is delivering our phones?
[Note 7 Guides, News, & Discussion] m00moo:
My office is in London bridge so hopefully delivery goes well. That's if mine actually gets processed lol ordered at 6:55 and still showing in stock and not yet processed zzz
[Note 7 Guides, News, & Discussion] KeysarSoze:
Will be a busy day tomorrow.... Whose up for bit of Italian job lol
[Note 7 Guides, News, & Discussion] pigglett:
Allegedly(I could be wrong) tobe UK mail - https://www.ukmail.com/
[Note 7 Guides, News, & Discussion] dai_griff:
No update or email yet from 3UK for the release tomorrow
[Note 7 Guides, News, & Discussion] Qassim:
Ordered on the 16th, got my dispatch email and text to my store (click and collect) today - should ready tomorrow :)
[Note 7 Guides, News, & Discussion] violet182:
Yeah I have to work form 1pm. :( But hopefully the instore pickup will let me get it on the way to work and still have time to slap on a cheapie protector and case I got from eBay. I also got a fast wireless charge incase I get the urge to flood my phone with water and not have to wait 24hrs to charge it.
[Note 7 Guides, News, & Discussion] KeysarSoze:
Wonders which colour device leading in uk
[Note 7 Guides, News, & Discussion] Rob F1UK:
Spoke to CPW CS this morning, and they reckon stores will all have stock by Weds (31st).

As for my order, as it was an in-store order, they've told me to contact the store direct (still no despatch email)... hmmm...
[Note 7 Guides, News, & Discussion] xdaman85:
I hate to be the bearer of bad news, but cpw don't give a free Gear VR if you purchased Sim Free.

The free Gear VR is only for those who upgrade or get a new contract.
[Note 7 Guides, News, & Discussion] jah:
Even though i cancelled when i ordered Sim free i was told free VR so that is a verbal contract.
[Note 7 Guides, News, & Discussion] iom_jack:
I guess some still not aware about that. ----> CPW only offer a free VR on a 24 month contract basis. unit only cost 700 (well £699) but with a separate VR and samsung case that will be 800 plus.
[Note 7 Guides, News, & Discussion] bonerp:
That's not the case. I got a text to prove it.