yashsingh1/xdaforums huggingface dataset:
[Note 7 Guides, News, & Discussion] @home:
Even the Klipsch X20 are 50 ohms & those are the top of the range.

Which In-earpones are 16 ohms?
[Note 7 Guides, News, & Discussion] gavinfabl:
Being top of the range doesn't mean being the best with a smartphone.

50 ohms is high for a smartphone. 16-32 ohms is very common. There are far too many models to list.

But as an example, look at Sennheisers in ear headphones. http://en-uk.sennheiser.com/earphones-in-ear-headphones

Even the cheapest is 16ohms at 110db.

Their £279 model is 16 ohms at 125db.
[Note 7 Guides, News, & Discussion] @home:
That's why I got rid of your s7e, it was poor with music. The note 5 is way better.

So what if I use Bluetooth, does that make the dac quality irrelevant?
[Note 7 Guides, News, & Discussion] jah:
Good point. Would be good if Samsung support aptx-hd.
[Note 7 Guides, News, & Discussion] ExusV:
Rip in Dubai it's around 600quid I know because I'm on holiday there :p 2999AED
[Note 7 Guides, News, & Discussion] gavinfabl:
Sometimes low stock issues are a selling ploy to make people buy the phone. Many companies use this tactic including Apple. However, I do believe demand for the Note 7 is high, so pricing will take a while to settle down. Also depends how good the new iPhone is as well. Plus the other new phones being released.
[Note 7 Guides, News, & Discussion] zonkkk:
I ordered the Note7 from CPW online on a contract (59.99 upfront and £42pm).

I received an email saying Order Cancelled due to information mismatch and my card has not been charged.

1 minute later another email saying that they will dispatch the phone ASAP (when available as this is a preorder). My card has been charged.

Anyone ordering from CPW got this?
[Note 7 Guides, News, & Discussion] ramheer:
Wtf? That's a bit of a concern, have you contacted them to find out what's going on? I would appreciate if you keep us updated on this thanks

Tech Zilla
[Note 7 Guides, News, & Discussion] jah:
£675 from Mobile Phones Direct

http://www.mobilephonesdirect.co.uk/sim-free-mobile-phones/samsung-galaxy-note-7
[Note 7 Guides, News, & Discussion] adjei7:
Contact them by phone or email. They should be able to clear it up. I contacted them after not hearing about my sim free purchase and they responded with the details. Thanks to those on this thread that gave me the info (no contact before delivery) before carphone warehouse did. Email excerpt below for those interested:

"Thank you for your e-mail.

I am very sorry if you were made to believe that you would receive order confirmation via e-mail. If the payment has been processed over the phone, this acts as verbal confirmation of your order.

You will receive notification of when your handset is due to be dispatched, and you will receive the tracking reference and details of your order with this. I*can confirm on the 12th August you order was successfully completed, your order number for this is xxxxxxxxx. The handset will be dispatched for the release date of 30th August 2016.

Should you have any further questions please do not hesitate to reply to this e-mail. Alternatively, you can call our Customer Support Team on 0370 111 6565.

Kind Regards"

FYI, I found the email in my spam
[Note 7 Guides, News, & Discussion] zonkkk:
I've tried to make sense of it via chat, email, twitter and Facebook. Nothing yet. Chat says they don't have access to the preorders. Email, Twitter and Facebook no reply yet. Can't call rubbish connection in Cornwall (on holiday).

---------- Post added at 12:32 PM ---------- Previous post was at 12:10 PM ----------

Twitter says to call them... a bit rubbish you can't sort these things out without calling. I can get online through the holiday park WIFI but I have mobile signal whatsoever.
[Note 7 Guides, News, & Discussion] zonkkk:
I managed to phone them and they said the order went through OK. Expected delivery 30th of August. A bit odd with that email though....
[Note 7 Guides, News, & Discussion] wafcarl:
I put pre order in with Samsung at 6am on 16th August. My receipt shows free Gear VR & also free case, but it doesn't say what sort of case this is. Anyone know?
[Note 7 Guides, News, & Discussion] m00moo:
Read back a few pages. Its been mentioned without an answer. Best bet is to call up if you want to find out
[Note 7 Guides, News, & Discussion] gellofish:
Arrrgh ... How come I paid £739 direct from Samsung. That stinks!

---------- Post added at 06:46 PM ---------- Previous post was at 06:21 PM ----------

Really annoys me that we only get the choice of 2 colours. Same happened when I ordered the S7 Edge - really wanted the titanium silver and had to go with black. Makes it seem you are punished for pre ordering!
[Note 7 Guides, News, & Discussion] daddyo:
emailed samsung to ask for clarification. this is the slightly odd reply i got........

"Thank you for contacting Samsung UK Online Shop.

We would like to bring to your information that such information is considered confidential and we would not be able to share further details on the matter. Nonetheless, conclusions such as delivery arrangements, potential return policies which cause additional costs are potentially part of it.

We kindly remain at your disposal.

Samsung Shop Support Team."

........... well that clears it up then!!!! Thanks Samsung
[Note 7 Guides, News, & Discussion] ramheer:
I believe that the Samsung stores are actually carphone warehouse store's using the Samsung name, kind of like a franchise. I hope this clarifies it

Tech Zilla
[Note 7 Guides, News, & Discussion] vanButton:
I was really excited for this phone, had it pre-ordered with the VR and a free case rom Samsung. Having seen how soft the glass is though, forget it . Cancelled.
[Note 7 Guides, News, & Discussion] neildo:
I asked Samsung store what the free case is, here is their reply:

'The complimentary galaxy Note 7 case is actually a surprise present from Samsung and at this particular moment I'm unable to advise which one it will be. What I can confirm is that is will be of high quality giving you the opportunity to protect your new device from day one.

I know this doesn't answer your question, however it's all we've got at the moment. Do let us know if there is something else we can assist you with.

Samsung Shop Support Team.'
[Note 7 Guides, News, & Discussion] m00moo:
In other words he doesn't know lol

It will be very interesting if we all get random ones. I might just go into a Samsung store if the case isn't one i like, and say i've purchased the wrong case but have lost the receipt. If they are nice and allow me to exchange for store credit then i will be happy to add some money for one i like.
[Note 7 Guides, News, & Discussion] KeysarSoze:
Ordered mine through cpw, black on Vodafone £47pm unlimited tnt n 24gb data with the vr headset. Had to pay £50 on top.

I still Havnt recieved a email confirmation though, they taken my money... Went online n used their Web chat service N they said order there just lot of preorders for the device that's y taking time to process it.

I know there is another case thread already but wanted to know specifically in UK what case u guts getting or u rocking it nude. I bought a spigen slim fit, was also looking at the poetic affinity case which looks quiet good too
[Note 7 Guides, News, & Discussion] m00moo:
i usually rock a case to "baby" my phone for the first couple of months. Then i learn to not really care and rock it naked lol At the moment im looking at the Official samsung clear case (not sure of the official name but its the one where you can see straight through the front), or the LED version. Both look premium and not too bulky so again i am hoping that Samsung bundle one of the 2 with my phone.

I've already gotten a few free cases from AMZ but nothing that looks amazing. Temporary stuff i'd say until i find the perfect case.
[Note 7 Guides, News, & Discussion] KeysarSoze:
The official ones look good too, torn between s view one which can b fold it in to stand. N the one yr talking bout the full clear
[Note 7 Guides, News, & Discussion] :
Regarding the free case from Samsung website orders, they told me this...

Vasil Penev?*(Samsung Shop)

Aug 19, 15:48 BST

Thank you for contacting Samsung UK Online Shop.

We would like to inform you that we will start shipping the pre-orders from 30th August and not on 30th August. Further to the promotion, we can confirm that a complimentary gift in the form of a phone case will be included in the first 1000 orders. As you might have guessed, you manege to be one of those first 1000 customers to place the orders. Congratulations.

Further to that, by the latest information that we have, the gift will be a very simple case from our company to the customers and it will not be something like the clear S view, but rather very simple. It is not displayed on our website yet and we ourselves have not seen it as well. It will remain as a surprise.

Should you need any further help, please do not hesitate to contact us.

Best regards,

Samsung Shop Support Team.
[Note 7 Guides, News, & Discussion] gavinfabl:
The free case will be something ordered in cheaply but still ok to use. Likely to be a wallet style case and something you would keep, Best case scenario is a clear back style.
[Note 7 Guides, News, & Discussion] jonboyuk:
I just spoke to CPW in Cribbs Causeway Bristol. They said, bring it in before 5pm and you'll get another one by 11am the following day (they have no loan phones left). I asked if they had any waiting in stock ready, and they said no. Samsung will only allow them to order a new one, once they've received the faulty one back first!
[Note 7 Guides, News, & Discussion] Con1750:
Take it with a pinch of salt, I gave mine back Monday and still dont have a new one.
[Note 7 Guides, News, & Discussion] jonboyuk:
FFS! That is all, lol!
[Note 7 Guides, News, & Discussion] Sharpedge:
Just saved me a trip. I'll wait out the storm for another week.
[Note 7 Guides, News, & Discussion] nbasheer:
I have mine on Wednesday and got it today morning.
[Note 7 Guides, News, & Discussion] Con1750:
Blue or black? Seems they have blue ones.
[Note 7 Guides, News, & Discussion] nbasheer:
Blue.
[Note 7 Guides, News, & Discussion] Infinitystarman:
Took mine into cpw Newcastle silver link on wed night. I received my black replacement note 7 11 am this morning in store. Complete with black sticker on box showing new battery version.

Keep hassling cpw everyone, I claimed their head office had instructed me to bring phone in, a white lie ?
[Note 7 Guides, News, & Discussion] MKchrias:
This is getting beyond a joke now mine was ordered in milton keynes Tuesday for delivery thursday and failed to arrive!
[Note 7 Guides, News, & Discussion] Con1750:
Yep god knows how they are deciding what order they go in, ordered mine on Monday so why has someone that ordered Wednesday received theres? Customer service also deny anyone has received theres ...
[Note 7 Guides, News, & Discussion] MKchrias:
Just shows that cpw cs advisers are just telling a complete pack of lies.
[Note 7 Guides, News, & Discussion] AdzGill:
Well my N7 replacement was "supposed" to be delivered to my local cpw yesterday. So im going down this morning to see if its turned up (ordered thurs as a phantom in blue).

Where did we originally hear about the £50 comp from them? Im sure ive seen it in a text but with swapping phones ect i cant seem to find it.

Cheers
[Note 7 Guides, News, & Discussion] alltaken123:
[MENTION=7703737]AdzGill[/MENTION] CPW were very vocal about offering £50 if you exchange. They now appear to be trying their absolute best to climb down from that offer. If only they would put as much effort into giving consistent information! :mad:
[Note 7 Guides, News, & Discussion] bonerp:
£50 was for contracts and £25 for sim free. I guess the offer of s6 replacement handsets has changed their stance.
[Note 7 Guides, News, & Discussion] MKchrias:
I have recorded call with cs stating that the £50 payment will be in my account monday 19th, I'll let you know if it appears.
[Note 7 Guides, News, & Discussion] violet182:
Please let us know. We may all need to use this recording to get our £50!!
[Note 7 Guides, News, & Discussion] Sharpedge:
Just been in to CPW and apparently there is now a formal process that they are following. Staff member called up a flow diagram on his phone and briefed me from it. Three options 1 hand in phone and get a loan phone which they did not have in stock , get new n7 on 21 Oct. 2 hand in phone and don't take a loan phone , get N7 on 21 Oct. 3 Dont hand in phone and get N7 on 21 Oct. I opted not had the phone in.

When asked about compensation I was told to call CPW as 0370 1116565 to get some sort of code, they would then credit my account once the phone had been replaced. would not Comment on the amount compensation on.

UPDATE- Called the number above and got £50 refund coming my way . They also stated that the replacement phones should be in stock on or shortly after 19 Sep. Told me that the only delay for Oct is the new iphone 7 and Nexus phones.
[Note 7 Guides, News, & Discussion] MKchrias:
Latest response from complaints dept

Thank you for your email.

I'm sorry to hear you've not received your replacement handset yet of the Samsung Galaxy Note 7. I understand this can be frustrating as you're not able to use the phone smoothly as expected.

I can only re-iterate what my colleague Ibrahim has stated previously. A date should not have been provided to you by the advisors in store as the replacement scheme will be set up on different dates through out our stores from week commencing 19 September 2016.

Stock that have already been released to certain stores will start the exchange programme, however the date of 21 October is when further stock will be available from the manufacturers direct in order to complete the replacements. Information on these handsets will be communicated out to team members from the store managers. I can only advise you to pop in the store you returned your handset to find out further information on when they will have the replacements.

As my colleague has already stated a loan phone will be available to use in the form of Samsung Galaxy S6 or S6 Edge. You will need to pop to the store to obtain this to keep you connected in the meantime. I would like to thank you for being patient while we work very closely with Samsung to obtain more stock of this specific model.

---------- Post added at 11:55 AM ---------- Previous post was at 11:46 AM ----------

Do I get an s6 edge so I have a new toy to play with while I'm waiting
[Note 7 Guides, News, & Discussion] alltaken123:
Don't take this the wrong way (Your info is helpful) but the info you have been given, it's still contradictory 21st Oct vs 19th Spet for instance and is no different to what they have been conflicting themselves with for at least the last week.
[Note 7 Guides, News, & Discussion] Con1750:
There has been a formal process in place since last Sunday, just staff didnt know about it and some of their stores still don't, to be quoted the 21st October is simply infuriating its clear we can see from this thread alone that people are receiving replacements from them, yet when you inform staff of this they are just say no, no chance. Regarding the £50, I was told Samsung are giving us a voucher, I said no I didnt buy it from Samsung I bought it from CPW, the advisor I spoke to yesterday said to me this needs to be done in store - as we can see from posts here that is also not true. The lady I phoned yesterday spent 5 minutes looking up my details because she thought my First name was my surname .... I mean really? also she was making some strange noises while looking for my details and just seemed generally a bit stupid.

I'll be writing to them personally, I get this is Samsungs **** up but as a retailer with customers unfortunately they need to take it out the chin and help them out first and seek compensation from Samsung after its been dealt with. The complete lack of information or conflicting information is just incredibly infuriating, and the compensation offfered doesnt even cover my phone bill this month because of the amount of calls I have made - to this day I still havent received a call from CPW just a lolely text that was a week late and included no timescale information once again, oh and guess what I still dont have the very expensive phone I paid for ..

Out of all the calls ive made only one advisor went the extra mile for me and called some other departments, I was assured I would be guranteed to have a new note 7 by Monday the 19th - i'll hold my breath once again at this point, if I worked there I would want to know some clear information to save myself looking a complete idiot, if you dont like people or customer service then dont work in customer service, it really is that simple.
[Note 7 Guides, News, & Discussion] xdaman85:
As per the instructions provided via sms from cpw, I took the Note 7 to my local store, Queensway, London.

The manager there didn't even want to touch the phone, he wouldn't accept it. He said "Move that phone away from me, I have a wife and kids at home, take it to another store." The manager appeared genuinely scared, but he could have just been overly dramatic.

I called customer service and told them what had happened, they logged it as a complaint and said they would escalate the complaint. They also advised me to take the phone to a different store.

I then went to another store. They didn't take the phone but were happy to do so if I wanted. I was advised to come back on Monday and told that they would do a straight swap so I wouldn't be without a phone. I'm not too fussed either way, As I've also got a Galaxy S7 Edge.

Overall, it's been a very interesting day, thanks to the manager at the Queensway Store.
[Note 7 Guides, News, & Discussion] MKchrias:
For a communications company they don't!
[Note 7 Guides, News, & Discussion] Con1750:
That is absolutely crazy, how the hell do these morons get hired? Did the second store also gurantee they would have phones by Monday then?
[Note 7 Guides, News, & Discussion] xdaman85:
Yep, second store said they would have replacements on Monday and that they wouldn't sell them. The stock that comes in will apparently only be to fulfill replacement obligation.
[Note 7 Guides, News, & Discussion] Con1750:
Nice if only they were all this helpful, unfortunately cant say the same for my local store who just wont budge from the 21st October!
[Note 7 Guides, News, & Discussion] xdaman85:
The manager at the Queensway Store also advised me that all stores will provide replacements on the 21st of October. But customer services and the second store said this is untrue.

You're always going to get Muppets like this. Some people work at certain places because they need a job and not because they're passionate about what they do. You have people at PC World who don't know the difference between Memory and disk space, and guys at Tesco who hand you pasta sauce when you ask for Salsa. It's just the crazy world we live in now.
[Note 7 Guides, News, & Discussion] Con1750:
I completley agree with what you are saying, just as a human to another human im sure in there shoes they would also like someone to help them replace there very expensive phone, you dont have to be passionate about it, its just human decency to not treat someone like the mud on their shoes!
[Note 7 Guides, News, & Discussion] AdzGill:
Well the replacement n7 was there when I went in. Said it turned up yesterday dinner, so around 19 hours after I ordered it. He said they had loads of blue ones in stock but that I would've had a long wait for a black one.

I did hear him mention something about £50 to an account to another member of staff when processing it so we'll wait and see.
[Note 7 Guides, News, & Discussion] violet182:
So today's CPW call resulted in the man promising me that I would get £50 voucher. But that Samsung would give it to me and he couldn't tell me when or how they would do this.

I stated that I know people who have the refund already from CPW. He still wouldn't budge.

I did record and keep this call though as he promised me I would receive the voucher in the call.

P.s. I also received a call from Samsung to try to organise my replacement phone.....I already have my replacement phone from CPW....
[Note 7 Guides, News, & Discussion] MKchrias:
Which store was this?
[Note 7 Guides, News, & Discussion] Con1750:
Well this is basically the same response I got yesterday, that Samsung would give it to me, it quite honestly wouldnt work this way, im sure CPW will be seeking compensation from Samsung for the mess, they are just trying to brush you off. Also at the end of the day if you are in a contract, and you dont have a phone they arent fulfilling there end of the bargain.
[Note 7 Guides, News, & Discussion] MKchrias:
Samsung called me to check my addresses to send Ã??Ã?Â£20 voucher due to arrive in 3 to 5 days.

---------- Post added at 04:15 PM ---------- Previous post was at 04:05 PM ----------

Going back to my local store as reqested in the last complaints email reply and see if i can get some sensible answers!

---------- Post added at 04:56 PM ---------- Previous post was at 04:15 PM ----------

Just spoken to manager at mk cpw, he is expecting a shipment of note 7 next week but not been given an exact date so fingers crossed.
[Note 7 Guides, News, & Discussion] Con1750:
We'll see ill bite my tongue at this point, I've sent quite a lengthy complaint to them about the conflicting information given by their stores and CS, also asked about the compensation etc and asked them to clarify when I can expect the phone I paid for to be in my possesion, contracts are a two way street and currently they arent keeping up their end of the bargain, will post the response I receive here, if not satisfied gonna write to head office.

I think its shocking to be fair that the customer has been made the middle man between CPW and Samsung, we paid for our phones we shouldnt be doing anything.
[Note 7 Guides, News, & Discussion] alltaken123:
[MENTION=7065680]Con1750[/MENTION]

Well done for sticking with it, many in your shoes would have had a refund by this point. Problem now of course is do you trust that the complaint handler is any less erroneous in their information than the Store Staff/Store Managers/CS? You would hope right?
[Note 7 Guides, News, & Discussion] Con1750:
I want a note 7 to be honest, from what I did use it was great, the only other thing on my list is the new Pixel, but on a hardware level nobody competes with Samsung.

Honestly do not know what to expect from complaints at this point, but will write to head office, i'll say it again im happy to wait but tired of being lied too!
[Note 7 Guides, News, & Discussion] MKchrias:
You saw the replies I got, I hope you get some sense out of them.
[Note 7 Guides, News, & Discussion] ReformedAppleFan:
Anyone else just happy to wait, like me?

I can understand frustration among people with a non-working Note 7. But why is anybody else so desperate for their replacement that they can't wait a week or two? Fear of fire/ explosion? Really?
[Note 7 Guides, News, & Discussion] Con1750:
Mine broke after two days, im not frustrated because im waiting, im frustrated because im given false information and have dealt with some very unhelpful throughout.
[Note 7 Guides, News, & Discussion] MKchrias:
When you retun a phone which is working perfectly are quoted a replacement date and it doesn't arrive, no body contacts you to explain the delay and when it will be available, patience goes out the window.
[Note 7 Guides, News, & Discussion] ReformedAppleFan:
Understandable. If mine was broken, I'd be frustrated by the wait too.

But people with fully working N7s are handing them in without a replacement, spending hours on the phone with customer services, making trips to CPW stories and getting stressed about the situation.

---------- Post added at 10:37 PM ---------- Previous post was at 10:25 PM ----------

I guess I don't understand why people are returning their phones now, rather than waiting until an immediate exchange is possible.

Obviously if mine explodes tonight, the reasoning might start to become clear...