yashsingh1/xdaforums huggingface dataset:
[T-Mobile Note 7  Guides, News, & Discussion] stillbrad:
So here is the deal. I got this info from 2 different supervisor escalations. We are not going to see shipping until thursday night the earliest. this is just a small paragraph from my rant. But I believe her.

You: my problem is ive been charged, a label created and estimated arrival date of 8/15 i still dont have the device and the device is just sitting around. This is not what usually happens in the case of all the other pre orders ive done with you guys...i get the phone right after being charged

Jan G: Thank you. I understand your side on this and that you're eager to receive your Note 7. There is a recent update regarding the pre-order and here are the exact details.

Jan G: "While we are providing shipping information early to customers, devices will ship according to the original expected shipping dates and their credit card will be charged when they pack the device."

Jan G: We are proactively contacting customers via a preemptive SMS to reiterate notifications, shipping dates, and explaining their credit card will be charged.

Jan G: If customers log in to the UPS website to request a delivery estimate, it may reflect a date earlier than the original expected shipping dates.

Jan G: I know this caused some excitement on your end and I'm sorry if this was not crystal clear. The date is only an estimate but the earliest delivery will be on the 19th.

Jan G: That's the same date the Note 7 will be released.
[T-Mobile Note 7  Guides, News, & Discussion] princeasi:
Hey nothing wrong with wishful thinking lol!
[T-Mobile Note 7  Guides, News, & Discussion] bajasur:
Ooo label created? Screenshot Dat
[T-Mobile Note 7  Guides, News, & Discussion] PunishedSnake:
Does package disabler pro work?
[T-Mobile Note 7  Guides, News, & Discussion] rcobourn:
Got mine now thanks to caller ID. :)
[T-Mobile Note 7  Guides, News, & Discussion] Pr3torian:
Yeah I am trading in the Note 5
[T-Mobile Note 7  Guides, News, & Discussion] bigmase23:
Yes, worked on my s7e
[T-Mobile Note 7  Guides, News, & Discussion] PunishedSnake:
Question was in regards to the note 7, obviously
[T-Mobile Note 7  Guides, News, & Discussion] tkmcguire1:
Yes they do ship in boxes,for the last 2 yrs any device I ordered came in a bubble envelop ,but the last 2 devices I ordered were in a black in pink T-Mobile box that was packed in a brown box
[T-Mobile Note 7  Guides, News, & Discussion] seeking:
I kinda feel like that is bull**** at this point, i dont care about getting it early and actually didnt even expect it till reading this thread, but shipping on thursday for friday delivery almost scares me. If for some reason im not around and they all of a sudden want a signature I'm screwed till Monday and i dont think that is fair to be honest.

I really hope they ship wednesday for a thursday delivery so that people who wont be around over the weekend (it is prime vacation time after all) will have a chance to still get it by release day.

I dont think that is too much to ask
[T-Mobile Note 7  Guides, News, & Discussion] maxmotos:
True, I work at a company where we ship electronics out and usually we bulk print and package but we can't ship until we get a go from our customers depending on product that is.

that being said UPS still doesn't have the product and it is most likely at Ingram/Brightstar/or whoever does their furfillment.
[T-Mobile Note 7  Guides, News, & Discussion] rile1564:
Might as well cancel the order and hit the store when it opens on Friday. You'll get it faster. I'm pretty sure this is what I'm going to do, especially since I'm on the fence about the Silver color I ordered.
[T-Mobile Note 7  Guides, News, & Discussion] hands0m3:
so basically even though we pre ordered we will get our devices on the 19th after other people get theres out of the store i should have just waited i rather stand on a line . i leave friday at 1pm for vacation so if it doesnt come by then im screwed .

---------- Post added at 06:43 PM ---------- Previous post was at 06:42 PM ----------

i feel like they charged us early because then knew we would cancel our orders and go to a store to purchase
[T-Mobile Note 7  Guides, News, & Discussion] msage:
If it does happen that they deliver Friday and they end up unable to deliver, just set the package for hold at your customer center and you can pick it up Saturday (usually about 10am). Make sure you choose the customer center though and not a UPS store. Obviously not ideal but hopefully would get you the phone before Monday
[T-Mobile Note 7  Guides, News, & Discussion] angeland:
Reiterate? How about information for those of us who have received NO INFORMATION from them?
[T-Mobile Note 7  Guides, News, & Discussion] handman29:
I have been a Tmobile customer for 12 years and have ordered just about every flagship they have offered ( seriously) never have I received a device in a brown box with the exception of warranty replacements and certified pre owned devices

They have come in a white box or CPO box
[T-Mobile Note 7  Guides, News, & Discussion] bamfsig45:
I guess some of you have never walked into a tmo store and they have no inventory. Preorder guarantees you a phone on release day. But then again, this isn't an iPhone release so you'll have better luck at the store I'm sure.
[T-Mobile Note 7  Guides, News, & Discussion] susy1990:
I'm going to keep my pre-order. I hope that since I ordered pretty early they will ship it Thursday. I've been told by some reps that it will ship tomorrow for some people because they have overnight overnight shipping which is up to 2 business days so that it gets there on the 19th. I hope that's true. I also ordered blue and I want that color.
[T-Mobile Note 7  Guides, News, & Discussion] seeking:
None of mine are open on Saturday
[T-Mobile Note 7  Guides, News, & Discussion] redline06:
And this is why we will never get a device early again, because for the last couple of flagship launches T-Mobile spoiled us with early shipping and now that they're playing by the book people are freaking out and calling/bothering customer service reps whom typically know a lot less than we do to ask about why they didn't get their device earlier than the launch date.

Yes its T-Mobiles fault for shipping devices early in the past but I cant believe how childish some people on here are acting about it.
[T-Mobile Note 7  Guides, News, & Discussion] bajasur:
Id highly recommend taking to Twitter and starting a hash tag campaign about frustrations

[MENTION=259357]Tmobile[/MENTION] [MENTION=3373379]JohnLeger[/MENTION]e etc #Note7Gate or something lol. It'll get their attention
[T-Mobile Note 7  Guides, News, & Discussion] seeking:
This is why i preordered. I remember with the note 4 edge the stores only got 1 or 2 and the employees ****ing bought them. I told myself never again
[T-Mobile Note 7  Guides, News, & Discussion] ejdavis:
Probably depends on location because I ordered every note and there's always been limited quantities. I think I remember Note 4 my store only had about 6 of them the first day LOL
[T-Mobile Note 7  Guides, News, & Discussion] MrAwesome75:
Whoa, that would suck!
[T-Mobile Note 7  Guides, News, & Discussion] bamfsig45:
Exactly. I was told by the in store rep to call on the 18th to make sure they had stock. It was at that point I went home and preordered.
[T-Mobile Note 7  Guides, News, & Discussion] MrAwesome75:
Haven't gotten it to work on my Note 7.
[T-Mobile Note 7  Guides, News, & Discussion] tourbound129:
Do you have access to a UPS customer center? If so, have it held for will call. You will be able to pick it up during the hours they are open. For me, they open at 9am so I'll be able to get it before I could at the store since they open at 10am.
[T-Mobile Note 7  Guides, News, & Discussion] susy1990:
I tried that lol. I super spammed John Leger's Twitter this morning and T-Force reps started messaging me like crazy but didn't tell me anything new.
[T-Mobile Note 7  Guides, News, & Discussion] ATWTech:
Lol its funny how nobody gets a joke and gets offended. What a world we live in.

---------- Post added at 07:01 PM ---------- Previous post was at 06:58 PM ----------

#Note7Ghazi

the shipments were deleted I bet.
[T-Mobile Note 7  Guides, News, & Discussion] MrAwesome75:
When I got the Note 4 I had to call 3 or 4 stores to find one. My wife drove to 2 different stores before I had a chance to go the store near my office to get them. They only had 4 in stock and I bought 2 of them, literally spent the entire day dealing with it. I really like getting the latest device, but I don't want to get fired for it. Note 5 release was a little better, but I didn't want to end up not getting one that day, which is why I pre-ordered. Luckily there is someone home all day at my house to receive the package so even getting it at the end of the day on Friday when I get home is better than that. Sucks that we won't get them early like in the past, but at least we'll get them.
[T-Mobile Note 7  Guides, News, & Discussion] princeasi:
My wife is not the butt of nobody's joke. You don't know me like that bruh!
[T-Mobile Note 7  Guides, News, & Discussion] jfpbookworm:
I have no insider information on this, but since it keeps changing back my guess is that the 18-19 date is supposed to be the "public-facing" shipping date; i.e., carriers aren't supposed to say that their preorders will arrive before the official launch date, and T-Mobile either isn't sure or doesn't want to admit to supply issues leading to backorders yet. I'm guessing the other dates we've seen are likely "internal" dates based on what they know about the timing and quantity of supply.
[T-Mobile Note 7  Guides, News, & Discussion] susy1990:
I hope you're right. Mine was one of the ones that went to 9/4 and then changed back to 8/18-8/19. So I'm guessing either it was a glitch or they're going to torture us until we get the device lol.
[T-Mobile Note 7  Guides, News, & Discussion] LuigiBull23:
It was confirmed to be an error in the system.
[T-Mobile Note 7  Guides, News, & Discussion] susy1990:
Shipping

Now I'm wondering if the USPS shipping will be left in the mailbox. I hope so. I'm glad it's USPS. When I ordered my note 4 UPS left it on the floor in front of the garage. Ugh.
[T-Mobile Note 7  Guides, News, & Discussion] CB620:
so the 8-11 and 9-4 were both errors?
[T-Mobile Note 7  Guides, News, & Discussion] susy1990:
Yes. So far both T-Force and phone rep say the expected ship date is between the 18th and 19th. I think they just tell everyone that so no one gets their hopes up for their phone to come early.
[T-Mobile Note 7  Guides, News, & Discussion] LuigiBull23:
Apparently so because like 9-4, 8-11 went straight back to 8-18.
[T-Mobile Note 7  Guides, News, & Discussion] jkeith1:
Minsk still shows up blank no shipping get date :(
[T-Mobile Note 7  Guides, News, & Discussion] CB620:
Did yours change back as well?
[T-Mobile Note 7  Guides, News, & Discussion] besweeet:
Still seems like a very odd coincidence that it happened, especially considering shipping dates went in both directions.
[T-Mobile Note 7  Guides, News, & Discussion] Stixxbixby:
Same. Maybe that means we're getting ours 1st, haha? What color & when did u order?
[T-Mobile Note 7  Guides, News, & Discussion] hoonkim:
I'm not the person you asked, but I have the same situation as well. Ordered Silver Titanium on the 4th.
[T-Mobile Note 7  Guides, News, & Discussion] Tadderanne:
It's not shipping USPS. Just a mistake in the system according to Tmo rep on Twitter.
[T-Mobile Note 7  Guides, News, & Discussion] hoonkim:
Not person you asked, but Silver Titanium ordered on the 4th. I asked T-Force on twitter about it, she said to recheck but still didn't appear, but she said my expected shipping date is 18-19. :p
[T-Mobile Note 7  Guides, News, & Discussion] jkeith1:
8.04 black. Haha they need to send ours first since they left us in the dark
[T-Mobile Note 7  Guides, News, & Discussion] the Doctor:
THREAD CLEANED

Please note the following section of the forum rules under "Member Conduct":
[T-Mobile Note 7  Guides, News, & Discussion] jfpbookworm:
Yeah, I don't buy it. I can believe that someone made a mistake in their system and made their internal dates show up on the order status screen when they weren't supposed to (I wouldn't be surprised if there's an agreement between the carriers and Samsung not to advertise any early release). I can't believe that these dates, which seem very plausible, just appeared out of nowhere and have nothing to do with the actual ship dates.
[T-Mobile Note 7  Guides, News, & Discussion] msage:
haha, tmobile site seems to be crashed.

"DAAAMNN NEEEERDS!!"

-T-Mobile IT rep

*seems to have been a short interruption with the myaccount page, came back up within a few minutes.
[T-Mobile Note 7  Guides, News, & Discussion] siggystyle:
How many of us (Note 7 Pre-Orderers) do you think are contributing to the overload of traffic on the T-Mobile website, just returning over and over refreshing our accounts?? I wonder how much someone, somewhere hates us for that... But hey, something they should have planned for if they know the nature of the "Pre-Order Game"... Happens every year... Every time... For me anyway... Obviously I am not the only one that probably takes it into excessive levels either...
[T-Mobile Note 7  Guides, News, & Discussion] christophec:
there is no way to be notified when the status change? instead of going back to the website ugh
[T-Mobile Note 7  Guides, News, & Discussion] bigmase23:
And the answer "yes" was the answer obviously dbag
[T-Mobile Note 7  Guides, News, & Discussion] bajasur:
Hahahahahaha #Note7Ghazi
[T-Mobile Note 7  Guides, News, & Discussion] bamfsig45:
I have always had my devices held for pick up. UPS CC is on my way home from work.
[T-Mobile Note 7  Guides, News, & Discussion] tnick84:
Just got another text with tracking number just like the one on Saturday...I want my phone tmobile!!!! It's like they're rubbing it our faces
[T-Mobile Note 7  Guides, News, & Discussion] toastido:
Here's some light reading to pass the time....

http://www.thelocal.se/20160816/pig-mask-pair-enjoy-waterwheel-sex-after-pokmon-hunter-attack
[T-Mobile Note 7  Guides, News, & Discussion] MrAwesome75:
Stop tracking them and just send them already, T-Mo!
[T-Mobile Note 7  Guides, News, & Discussion] susy1990:
Exactly. STAHP until you send our friggin phones.
[T-Mobile Note 7  Guides, News, & Discussion] networkdood:
Remember everyone...be nice, and only talk about rainbows or unicorns ??

Sent from the year 1801...
[T-Mobile Note 7  Guides, News, & Discussion] susy1990:
No! Lol. [emoji48] [emoji48] [emoji48] [emoji48]
[T-Mobile Note 7  Guides, News, & Discussion] networkdood:
...or maybe it was rainbow-barfing unicorns...idk

Sent from the year 1801...
[T-Mobile Note 7  Guides, News, & Discussion] SBERG117:
BINGO!!!
[T-Mobile Note 7  Guides, News, & Discussion] jfpbookworm:
I'm concerned that it doesn't actually guarantee a phone on release day. They're not legally obligated to, they just say that they'll process them in the order received. I'm still waiting on a tracking number for a blue N7 ordered on the 5th, though I think it's likely that I'll get a backorder notice instead.
[T-Mobile Note 7  Guides, News, & Discussion] tnick84:
Can't find that one
[T-Mobile Note 7  Guides, News, & Discussion] msage:
Bummer!
[T-Mobile Note 7  Guides, News, & Discussion] PunishedSnake:
Well that sucks
[T-Mobile Note 7  Guides, News, & Discussion] stillbrad:
posting again for all that missed it.

So here is the deal. I got this info from 2 different supervisor escalations. We are not going to see shipping until thursday night the earliest. this is just a small paragraph from my rant. But I believe her.

You: my problem is ive been charged, a label created and estimated arrival date of 8/15 i still dont have the device and the device is just sitting around. This is not what usually happens in the case of all the other pre orders ive done with you guys...i get the phone right after being charged

Jan G: Thank you. I understand your side on this and that you're eager to receive your Note 7. There is a recent update regarding the pre-order and here are the exact details.

Jan G: "While we are providing shipping information early to customers, devices will ship according to the original expected shipping dates and their credit card will be charged when they pack the device."

Jan G: We are proactively contacting customers via a preemptive SMS to reiterate notifications, shipping dates, and explaining their credit card will be charged.

Jan G: If customers log in to the UPS website to request a delivery estimate, it may reflect a date earlier than the original expected shipping dates.

Jan G: I know this caused some excitement on your end and I'm sorry if this was not crystal clear. The date is only an estimate but the earliest delivery will be on the 19th.

Jan G: That's the same date the Note 7 will be released.
[T-Mobile Note 7  Guides, News, & Discussion] PunishedSnake:
dbag as if you know the meaning

No the answer was yes with the s7e and it is definitely NOT the same softwarewise
[T-Mobile Note 7  Guides, News, & Discussion] networkdood:
Someone needs to tell them to stop telling us that the device shipped as per the Order Status on our accounts...

Sent from the year 1801...
[T-Mobile Note 7  Guides, News, & Discussion] MrAwesome75:
That's what I'm wondering about. I got the Onyx and a tracking number. My wife ordered the Coral and she hasn't gotten any notifications yet (not even on My UPS). It felt like we ordered late because we canceled our first order, but it was the 6th which was only 3 days after the pre-order launch. She doesn't even care if her's is a little late, but hopefully, at least, I get mine by Friday.
[T-Mobile Note 7  Guides, News, & Discussion] bigmase23:
Please educate yourself bro, moving on...
[T-Mobile Note 7  Guides, News, & Discussion] aznmode:
Why did we pre order again? Just ranting...
[T-Mobile Note 7  Guides, News, & Discussion] PunishedSnake:
Perhaps you should follow your own advice lol

Idiots these days...
[T-Mobile Note 7  Guides, News, & Discussion] playya:
Amen! I just cant believe people dont see it that way since that's the best way to look at it. Sit at home transfer stuff over, do a couple of tests with both phones, check out if your decision to jump was a good one. All this in the comfort of your home... ahhhh pre-orders are the best! LOL :good::D
[T-Mobile Note 7  Guides, News, & Discussion] MrAwesome75:
That's one more advantage I didn't even think about until a few days ago. I can finally use Smart Switch (never tired it before but heard it works well) or at least have more time to make sure I don't forget to back something up. It will be nice to do the "switch" in the comfort of my own home at my leisure. I've seen people sitting in the store switching their phones info manually for almost an hour; that doesn't look fun to me. Plus, I think ordering anything and having it shipped directly to you is almost always an advantage because you don't have to go anywhere wasting time, gas, etc.
[T-Mobile Note 7  Guides, News, & Discussion] ThC23:
Ahh man, that sucks. My favorite app because there's no need for root
[T-Mobile Note 7  Guides, News, & Discussion] playya:
hell yeah I saw that as well with the waiting half hour for somebody else to finish and like you said damn did I forget something... Be mad people all you want but hey I got 2 free tablets, no data charge, a sd card and a gear fit 2(hopefully) out the deal. if I get it the 18th, 19th or whatever its already done positive stuff for me.....

thank god i have a S7 and a brand new 1+3 to play with
[T-Mobile Note 7  Guides, News, & Discussion] bajasur:
If mine isn't here by Thursday I'm canceling and walking into store Friday morning
[T-Mobile Note 7  Guides, News, & Discussion] MrAwesome75:
OK, in case no one caught that; I was joking. I'm like everyone else; I don't have a Note 7. I assume it will work, but until we have the phone, we can't know for sure.

I agree with you, though. I didn't root my N5 partially because of Package Disabler. And I probably won't root the 7 either.
[T-Mobile Note 7  Guides, News, & Discussion] tnick84:
I caught it lol I was like...should I tell him?
[T-Mobile Note 7  Guides, News, & Discussion] SBERG117:
Smart Switch works great. But being This phone is brand new I want to leave it clean and start fresh...All important info I need I can back up to my google account. I don't mind clearing out my messages and starting over....Contacts is all I need.

Same with apps...Let's clear it out and start over.... Alot of my apps I won't be able to use anyway due to the phone not being rooted...

Now......If I only had a phone to do all this with...LMAO!! Friday will be here soon enough......Samsung wanted to even the playing field so TMO has no choice but to follow orders....
[T-Mobile Note 7  Guides, News, & Discussion] MrAwesome75:
HAHA, I let it go for a while, but I wasn't trying to mean, just funny.
[T-Mobile Note 7  Guides, News, & Discussion] Raiden8816:
That awkward moment when my $0.99 Ringke Flex case has actually shipped versus this phone...
[T-Mobile Note 7  Guides, News, & Discussion] bigmase23:
Learn what a comma is.. then reread, and then I think you will figure it out.. gotta treat some of these members like elementary students haha
[T-Mobile Note 7  Guides, News, & Discussion] christophec:
how long after you got charged by tmobile did you receive the text and tracking ?
[T-Mobile Note 7  Guides, News, & Discussion] bigmase23:
Haha gotta slow it down for some snakes I mean folks haha
[T-Mobile Note 7  Guides, News, & Discussion] 1FXG:
Edited...
[T-Mobile Note 7  Guides, News, & Discussion] MrAwesome75:
Yes, that's a good point. I actually did a factory reset on my N5 a couple months ago to "clean" it out. I use Samsung back-up for call and text logs and Google for everything else. So, there usually isn't much to do to switch. I usually reset the phone the night before release, so it's ready when I go to the store. Then, I don't have to sit there in the store for an hour transferring data.
[T-Mobile Note 7  Guides, News, & Discussion] PunishedSnake:
Didn't think I was in class on a message board huh? Is that all you got?

Wait werent you moving on?
[T-Mobile Note 7  Guides, News, & Discussion] christophec:
for JOD, do i have the bring back the phone to the store or to send it back ? it seems like online, they give a label to ship it, but the customer service tells me to bring it to the store
[T-Mobile Note 7  Guides, News, & Discussion] accordex:
I'm the same way...new phone..new start....you know everything is 100% fresh....

I used the restore function one time..all it did was download my apps and home-screen layout..i still had to log back in to all the apps...pointless....no actual app data was restored...
[T-Mobile Note 7  Guides, News, & Discussion] toastido:
T-Force told me JOD *MUST* be turned in at a T-Mobile corporate store.
[T-Mobile Note 7  Guides, News, & Discussion] msage:
Ha, got that same message just a few moments ago.
[T-Mobile Note 7  Guides, News, & Discussion] CB620:
Yeah my Beetle came and both my Ringke cases are on the way.
[T-Mobile Note 7  Guides, News, & Discussion] SBERG117:
I've been using my N4 for the better part of 2 years now and have flashed a ton of roms to it.... So I'm used to starting fresh... The only two apps I think I'm gonna miss using most are Titanium Backup and MyBackupPro. Those 2 have been the Gold Standard on just about every Android I've ever owned.

It's gonna be awkward using a non-rooted phone..lol. But I told myself no matter what, Root or No Root I'm getting this phone.... :D:D
[T-Mobile Note 7  Guides, News, & Discussion] danon.brown:
Take it to a store. They are doing some new security check since they were receiving fake phones. Once you get there they plug it in and they verify the serial numbers etc then send you on your way.
[T-Mobile Note 7  Guides, News, & Discussion] Raiden8816:
I was being hopeful using a flight tracker to see UPS flights from Louisville to Sky Harbor in Phoenix, then eventually come down to our neck of the woods.