yashsingh1/xdaforums huggingface dataset:
[ZTE Axon 7 Questions & Answers] gpz1100:
[MENTION=2375098]pauldow[/MENTION]

I was going to reply to you in the pm, but figured best to put it here.

========

Paul, few things.

1) With respect to page plus (and probably verizon in general), doesn't matter which phone the sim is in *right now*. The system will only show me what imei the account was set up with. That is, if you move the sim to a different phone, the original phone will still be reflected in the account. Of course, the network knows exactly which phone is currently in use as the imei is sent any time the device registers to a tower.

2) With respect to your account, the imei for the s4 is associated with the account, to a number ending in 99, on the $29.95 plan. From what I can tell, everything appears to be properly set up, and confirmed by the fact that you have full working service on your s4.

*3) Changing apn may or may not stick with other sim cards. On my a7, if the mcc/mnc doesn't match the current sim, the phone rejects the apn entirely. With that said, I wouldn't try adding any apn entries unless the phone was powered on with the page plus sim installed.

4) Even without the apn, you should still have voice/text service. That there is the kicker.

I have an unactivated tracfone cdma sim. In a verizon device, this will get me bars and lte service (after the phone gives up trying to provision it). In the a7, I get bars and 3g. Any attempt to enter the apn settings area results in the phone.com crash as you mentioned earlier. I used an activity shortcut to try to get into apn settings directly with the same result. This is on the B29 software. I *wonder* if they broke something with respect to cdma settings in this build.

If your phone is unlocked, you could try installing one of the cm13.x builds. That should give direct access to everything. If you're able to access and change the apn settings and full service works then it confirms it's something with the a7 stock software.

If your bootloader is not unlocked, then I'd try reverting back to the B27 software if you have it, or go all the way back to b20 and start over.

==================

For anyone on B29 with working verizon service, are you able to access to view/edit the APN settings? Did you upgrade to b29 before or after using the phone with verizon?
[ZTE Axon 7 Questions & Answers] tolymatev:
I'm on Verizon on B29.

When I access my APN settings i can press + and set up a new one. I haven't done that because i don't have any issues.
[ZTE Axon 7 Questions & Answers] gpz1100:
Did you update to b29 BEFORE you set up with verizon or after?
[ZTE Axon 7 Questions & Answers] tolymatev:
I bought the phone as soon as it was released. I think B25 was the build number. I updated to everything that was released without any issues. 3 updates if i remember correctly.
[ZTE Axon 7 Questions & Answers] gpz1100:
That's not the question I asked.

My theory is something in B29 is broken which does not allow access to the apn settings without crashing the com.android.phone.telephony (or whatever it's called) process.

Reread my question and answer please. I'm guessing the verizon apn was already configured when you took the updates.
[ZTE Axon 7 Questions & Answers] tolymatev:
Lol really?!?!?!

When i said i bought the phone when it was released and installed every update, that means the phone was set up on the software it was released with, meaning way before B29.

Even now with B29 i can access APN settings and add a new APN if i wanted.

Hope you get it figured out, I understand your frustration.
[ZTE Axon 7 Questions & Answers] gpz1100:
Ok! Now we're getting someplace :)

Assuming you're rooted with twrp installed, if you want to put my theory to the test, perform the folowing.

1) Make a current backup,

2) Factory reset

3) I suspect you'll run into the same problem when accessing the apn settings results in the process crashing
[ZTE Axon 7 Questions & Answers] tolymatev:
I'm all stock with this device sorry. Haven't messed with it yet.
[ZTE Axon 7 Questions & Answers] xtermmin:
On B20, the + would only show up if I put in a GSM SIM, so I had to do the trick to add a new APN.

On B27, for whatever reason, the + always showed up, even when I had only my Verizon SIM inserted.

On B29, it went back to what it was with B20 (had to use GSM SIM).

I'm on CM13 now, + shows up all the time.
[ZTE Axon 7 Questions & Answers] gpz1100:
^^For me problem on B29 is just getting into the apn screen (if for nothing else but to view the current apn settings) without crashing.

Any brave soul want to do a factory reset on their's (after making a backup) to see if you're still able to get into the apn settings area?
[ZTE Axon 7 Questions & Answers] pauldow:
I just wanted to pop in here to let you know that I didn't disappear. I was reading the thread here on Cyanogenmod (over 180 pages) to see if I wanted to use that, or a stock ROM. It sounds like my problem started when I was following old instructions regarding the GSM SIM that only applied to the older B20 version. It looks like my preferred route would be to try to get B27. I found a link to it, but the 10 GB file is having problems downloading.

I'll spend some time on this today.
[ZTE Axon 7 Questions & Answers] izzyfanto:
So has anyone noticed the report about the Axon Mini having an update that adds "new APN settings for ALL major North American mobile carriers"?
[ZTE Axon 7 Questions & Answers] xtermmin:
Hopefully this means that the Nougat update for the regular A7 will bring fixed Verizon support.
[ZTE Axon 7 Questions & Answers] pauldow:
Success!

[YOUTUBE]xweWu9AvbRg[/YOUTUBE]

I unlocked the bootloader, and loaded B20. I'm not rooted, and I don't have TWRP. I then did the update to B27, and I was able to add the TRACFONE.VZWENTP APN. I have full voice/text/MMS/data service.

It looks like I was changing too many things at once to get a good idea of what the problem was.

Now that I have service, to get more data points for this issue, I updated to B29. I was able to add and save a new APN entry. I did a factory reset, and the APN I had just made disappeared. The TRACFONE.VZWENTP entry I made while using B27 is also gone. I can't edit or delete any of the existing APN entries; only the ones I made.

I got 3G service and voice with no APN selected. I made a new APN entry and I get LTE service again. There was no error from that phone process this time. Speedtest shows 4.75 Mbps down, 570 Kbps up which is about normal for my area. Maybe the problem comes from using the GSM SIM first.
[ZTE Axon 7 Questions & Answers] izzyfanto:
Does that mean the mini does? I can't seem to find here or elsewhere confirmation whether "ALL major" means Verizon is now officially supported. Anybody know?

My S5 is on it's last leg, and I would like to buy one of these for the Verizon network. (no other carriers in my area are reliable). Anybody currently use this as their daily only on Verizon? I read this whole thread, as well as videos, and other forums. So I know the situation, just curious.
[ZTE Axon 7 Questions & Answers] gpz1100:
@pauldow

So on B29, after factory resetting, you were able to get into the apn settings area to view/add/change apn's without anything crashing?

Initially after factory reset, did you boot the phone with the vzw sim installed or no sim? Thinking back, I *think* the first boot was with the pp sim installed. If that's the case, maybe one needs to boot the phone without a sim at all after a factory reset. I don't recall trying other variations. Eventually just gave up.
[ZTE Axon 7 Questions & Answers] xtermmin:
No. The Mini lacks CDMA entirely and is missing Verizon's primary LTE Band 13. However, ZTE might have still included the correct APN settings anyway. If they did, then it might indicate that they will include this updated APN list in the Nougat update for the regular Axon 7, which has all of the CDMA and LTE bands that Verizon uses.

EDIT: However, this doesn't mean that Verizon has officially supported the Axon 7. Just a step in the right direction.
[ZTE Axon 7 Questions & Answers] izzyfanto:
Ah gotcha. Thanks very much for the helpful response. Makes sense. Guess I'll need to get the regular one.

Although, I was under the impression that the regular Axon 7 only had 2/3 LTE bands and didn't have band 13. Maybe I misread somewhere. These threads become a blur after awhile.

Just to reiterate: the current situation is that you cannot activate a SIM on the phone, you have to have an already active one? And update 29 is having issues with adding the necessary APN?

Thanks everyone for contributing to helpful threads like this
[ZTE Axon 7 Questions & Answers] flyer_andy:
Yes. The current situation is that an already-active SIM is necessary and that an APN change *might* be necessary if you're using Verizon PostPaid or certain Verizon MVNOs to ensure MMS works right. However, it's important to note that many people (myself included) have often not had to make any APN changes as the stock TracFone Verizon APNs appear to have an appropriate MMSC value in place already for many providers (http://mms.vzwreseller.com/servlets/mms). My current provider (Boom Mobile) has a different MMSC than is presently shown in my Axon APNs but MMS still works fine.

Except for some MVNOs, LTE data service itself should not require any alterations to the APN settings as "VZWINTERNET" is selected automatically upon insertion of a Verizon-compatible SIM.

Data roaming MUST be enabled as well, and occasional roaming indications should be expected unless you replace your SystemUI file with the one previously posted in this thread.

It's also wise to have a non-active GSM SIM on hand to make APN changes and/or to reset the radio if problems arise, but this is just my opinion based on my own experience. Many people dispute this point I believe.
[ZTE Axon 7 Questions & Answers] izzyfanto:
Thanks for the reply, very helpful. I wish they'd just make it official already! Hopefully this next Nougat update will be official support.
[ZTE Axon 7 Questions & Answers] pauldow:
That's right, but only with APN entries I made. I can't edit any that were already there.

I did everything with the PP SIM installed. I wonder if installing the GSM SIM puts things in a state that causes the process crash?
[ZTE Axon 7 Questions & Answers] izzyfanto:
Bad news, was searching around and found this quote in this article: http://www.pcmag.com/news/350790/hands-on-with-ztes-newest-unlocked-phone-the-blade-v8-pro

I really wish there was a decently priced smartphone that worked with Verizon. Why are all the good phones only being released for GSM? Surely there'd be a market for something besides Pixel, Samsung, Motorola, HTC and LG's overpriced junk? They're all in the iPhone price range.
[ZTE Axon 7 Questions & Answers] flyer_andy:
Thanks for sharing this. This is extremely disappointing - hopefully ZTE fixes the CDMA limitations/bugs in the A7's firmware anyway, regardless of Verizon and Sprint's take on things. I'm not holding my breath, though.
[ZTE Axon 7 Questions & Answers] gpz1100:
My take on the comments made by the zte rep sound like a polite way of saying they're abandoning vzw/sprint support entirely. With sprint it's a dead end period. Device can't be used without the imei associated with the account. Given their systems are rejecting the a7 imei's, there won't be any support period until that changes. Motorola has universal phones too. Perhaps they paid sprint a pretty penny to get certification. Something zte is unable/unwilling to do.
[ZTE Axon 7 Questions & Answers] flyer_andy:
Yeah ZTE has certainly been tight lipped about the whole thing...so it's anyone's guess I suppose. Disappointing nonetheless, though I've been pretty happy with my A7 on VZW so far so I guess I can't complain too much. Definitely a downer for Sprint users, though.
[ZTE Axon 7 Questions & Answers] aaronDroid80:
Have you met the Moto G4 line? They're not bad phones, and priced less than the Axon 7.
[ZTE Axon 7 Questions & Answers] izzyfanto:
Yeah, I think y'all are right. I'm pretty bummed. I don't want to pay for Samsung (plus their software is garbage) or a Pixel, but I want some decent features. Which is why the Axon 7 seemed liked a perfect balance of price/specs ratio. I really liked the 1+3T, but of course it's only GSM. I have to believe it's Verizon's fault for making it so difficult for smaller companies to get on with them. Unfortunately, I have no other choice than Verizon in my area. It's the only network with reliable coverage. Rock and a hard place.

Wish the Nexus line hadn't stopped, the Pixel is way to expensive.

My phone checklist:

1. Headphone jack

2. SD card slot

3. No bloatware

4. Front facing stereo speakers

5. USB-C

6. AMOLED screen

How can that be so hard? 1-5 are no brainers! They all make perfect sense. Although I know some people don't like AMOLED.

I was given an S5 by a friend as a replacement for my broken X Pure, so thankfully I didn't pay for it. I have LineageOS on it and it's like a cheap Nexus. Guess I'm stuck with it for awhile . . . ugh

Yeah, the Amazon "with ads and offers" instantly makes me dismiss it. Plus Motorola removed the headphone jack from their Moto Z, so I'm not gonna waste my money there.
[ZTE Axon 7 Questions & Answers] tolymatev:
Fukin ZTE, after the update Verizon doesn't work. Had to buy a straight talk prepaid sim to go through the day.

Will have to figure out what to do after work or over the weekend.

I can't believe they did this.
[ZTE Axon 7 Questions & Answers] izzyfanto:
That's what I was worried about and kept me from buying one. Sorry that happened to you. Very frustrating, I can only imagine
[ZTE Axon 7 Questions & Answers] flyer_andy:
For what it's worth, mine still works fine on Verizon after the Nougat update...though I did have to reboot a few times with a T-Mobile SIM in slot 1 to sort of reset the radio. Initially it did not work, as you've reported.
[ZTE Axon 7 Questions & Answers] tolymatev:
I hope that's the case. I was so pissed and i use my phone for work (running a small business)

I have GSM card in it right now. Will give it to settle until the end of the day. Is it still Roaming?
[ZTE Axon 7 Questions & Answers] flyer_andy:
Yeah it still occasionally shows roaming but I ended up just modding my SystemUI file to make the "R" transparent so I don't notice now...but yeah Axon 7 is still pretty much the same as it's always been with respect to the Verizon quirks, unfortunately. I was pretty disappointed that ZTE didn't address these issues with this update...particularly since Lineage OS has pretty good Verizon support it seems (when I flashed it the Verizon 3G showed a correct carrier label and the roaming issue was largely gone).
[ZTE Axon 7 Questions & Answers] tolymatev:
I just inserted my Verizon sim into my Axon 7 during lunch and it connected right up. Amazing. Thank you for the tip. Not roaming either.

Thanks.
[ZTE Axon 7 Questions & Answers] flyer_andy:
Great!!! That's really good to hear that helped!
[ZTE Axon 7 Questions & Answers] izzyfanto:
How dev friendly is ZTE to rooting and bootloader unlocking? Do they release patches to prevent it? Because I really like Lineage, currently using it on my S5, and if I was able to get Verizon working well with Lineage I would consider it.
[ZTE Axon 7 Questions & Answers] ztdeezballz:
What did it look like after you guys updated? Did it say "No service" top left corner? My phone also stopped working after the update but I didn't have a spare SIM card laying around. I tried calling into Verizon to reactivate it instead like they did for me the first time but the rep said my SIM had been deactivated, they couldn't even activate it when I put it back into my old phone. Is this something that's going to happen every time I turn the phone on and off? Or is it just the update (and potentially future updates)?
[ZTE Axon 7 Questions & Answers] tolymatev:
I saw someone say that a factory reset after the update helped.

For me it said "no service" in the top left corner. After i used a GSM card everything went back to normal.
[ZTE Axon 7 Questions & Answers] APrettySwellGuy:
What helps is swapping out a GSM sim card and your CDMA (Hot swap, dont turn the phone off) until the Verizon one works again.

This issue doesnt happen to me on Cyanogen Mod.

Check the reddit for other fixes.
[ZTE Axon 7 Questions & Answers] Yuhfhrh:
Assuming still no WCDMA standby with the CDMA sim?
[ZTE Axon 7 Questions & Answers] flyer_andy:
Yeah...Afraid not. It's still 2G EDGE only on SIM 2 with the CDMA SIM enabled for data.
[ZTE Axon 7 Questions & Answers] ztdeezballz:
Is there any advantage to calling in to get your SIM activated vs just putting in the already activated SIM yourself with the GSM SIM swapping trick? For me I called in to activate and didn't have any problems with losing LTE or having to turn on roaming, everything was smooth. Not sure if calling in to activate had anything to do with this.
[ZTE Axon 7 Questions & Answers] gpz1100:
As I understand it, the phone simply lacks the ability to provision/program the sim. Calling in or updating your account online does just that. The sim still has to go through a provisioning process so your number and other details get written to it. That does not seem to happen in this phone.
[ZTE Axon 7 Questions & Answers] bill3508:
Yeah I factory reset after upgrading with the sim out and then installed sim and factory reset again. Came right up and working fine.
[ZTE Axon 7 Questions & Answers] xtermmin:
PSA: Verizon VoLTE works on the LOS 14.1 nightly!

https://i.imgur.com/g8K4Xmj.png

Note the LTE icon, the ongoing call to voicemail, and the speedtest going on in the background. What is this sorcery?!

This makes the Axon 7 the first non-Verizon-approved device to have Verizon VoLTE!

I did enable Advanced Calling services (VoLTE) on another Verizon device a while back (back in the LG G2 days). On my Axon 7, I went into the *#*#4636#*#* menu and turned on VoLTE provisioning (takes a couple of tries to get it to stick), and I verified that Settings > SIM Cards > SIM1 Settings had "Enhanced 4G LTE Mode" turned on. Placed a call to voicemail and it was good to go!

EDIT: Also, according to someone on reddit, if you flash gapps and use the Google dialer, you can use native visual voicemail! (no need to download a separate visual voicemail app)

EDIT2: Made a test call to another Verizon customer. The call was definitely HD (displayed "HD" in the dialer and sounded much better than ye-olde CDMA. Also had them call me and leave a voicemail, so I can now personally confirm that not only is the voicemail notification correctly working, but voicemails are correctly parsed by the Dialer and put into the "Visual Voicemail" tab, complete with call number, time, duration, and all you have to do is hit the little Play button to play back the VM!
[ZTE Axon 7 Questions & Answers] tolymatev:
That's great news, have you tried using chrome while on call? Open any website? That might be the reason I switch from B15 to LOS.
[ZTE Axon 7 Questions & Answers] xtermmin:
I was running a speedtest in that screenshot, but yes, I can browse the web when on a call. :D
[ZTE Axon 7 Questions & Answers] bill3508:
VoLTE is working on stock Nougat also.
[ZTE Axon 7 Questions & Answers] bill3508:
Another.
[ZTE Axon 7 Questions & Answers] orangesrhyme:
Hmm, just installed the LOS nightly and set the flags as you suggested. Keep getting a "server error" when I try dialing out, though it looks like I can access my VZW voicemails from the dialer app.

EDIT: Yeah, visual voicemail, MMS and non-call data work great. Just get a message that says "Server Error. Try Again Later." when I try dialing out, and when I have somebody call me, it apparently rings a few times then goes to voicemail.

ANOTHER ONE: Looks like the flag on my Verizon account proper is turned off. Now that I think about it, we had to do something with IT over the phone a few months ago because of my Axon. Guess I'll have to call in and get it switched back on manually...

THE LAST EDIT: It works now! My trimmed SIM and the aforementioned flag were conspiring against me, but after ordering a new SIM and stuff, it works like a dream.
[ZTE Axon 7 Questions & Answers] Slick52:
I can't get the VoLTE Provisioning switch to stick. It turns off after I leave the menu and go back in. I have HD calling activated on my account and used it previously with my Nexus 5x. Am I missing something? Which network type is everyone using? Mine has worked fine on Global. I'm on LOS now and loving this phone again.
[ZTE Axon 7 Questions & Answers] xtermmin:
In my SIM Settings I have Global, in the 4636 menu "LTE/CDMA/UMTS auto (PRL)".

Something extra to check: Login to your Verizon account on your PC > "My Plans and Services" > "Products and Apps" > "Manage Your Products". Verify that you see "HD Voice" listed there. If not, Get Products > Free > subscribe to HD Voice (free). When I first signed up for VoLTE/Advanced Calling/HD Voice back in the LG G2 days, toggling the switch on my phone wouldn't stick, but manually subscribing to it above worked.
[ZTE Axon 7 Questions & Answers] choadtron:
on LOS or the nougat stock can you go in and edit your PRL # without having to play games with other sims?
[ZTE Axon 7 Questions & Answers] gpz1100:
Is that the setting that works with verizon? Lte/cdma auto (prl) should be sufficient.
[ZTE Axon 7 Questions & Answers] xtermmin:
I've never had to mess with my PRL on Verizon for at least the last 10 years. Pressing on the PRL number in settings doesn't seem to do anything.

---------- Post added at 02:20 AM ---------- Previous post was at 02:19 AM ----------

I have a T-Mobile SIM in Slot2, so setting it to "LTE/CDMA" would turn off GSM/UMTS on Slot2.
[ZTE Axon 7 Questions & Answers] gpz1100:
I'm trying to follow you here. So you have the verizon sim in slot one as lte/cdma/umts auto(prl). The tmobile sim is in slot 2 as what?

What significance does enabling umts in slot 1 (verizon) have on slot 2 (tmo)?
[ZTE Axon 7 Questions & Answers] xtermmin:
I have Verizon SIM in Slot1, in the SIM settings it's set as Global.

I have a T-Mobile SIM in Slot2, in the SIM settings it's set as Global.

In the 4636 menu, there is only one "slot" listed (it doesn't say SIM1 or SIM2, it just says Preferred Network Type), so I leave it as "LTE/CDMA/UMTS auto (PRL)", which is what Global sets it to.

Sure, if I remove my TMO SIM and set everything to LTE/CDMA it'll continue functioning just fine on Verizon, but it leaving it set to Global or "LTE/CDMA/UMTS" makes no difference.

In terms of this whole VoLTE thing, it makes no difference. That person asked what my network was set as, so I answered.
[ZTE Axon 7 Questions & Answers] gpz1100:
Ok, I'm getting a clearer picture but am still confused about one thing. Why is the verizon sim set to global? I believe the options are 1x, 3g, lte, right? What happens if its set to lte rather than global?

By the same token, why set the tmo sim to global rather than one of the other options (don't have a verizon sim to see which other options become available).
[ZTE Axon 7 Questions & Answers] xtermmin:
On LineageOS, in the SIM Settings menu, I can choose between like 20 different options, which are various combinations of TD-SCDMA, CDMA, GSM, WCDMA (UMTS), EVDO, and LTE. I leave it on Global so I don't have to change it if I switch my TMO SIM into Slot1 or stick a ATT SIM in Slot2 (which shut down its GSM network).
[ZTE Axon 7 Questions & Answers] choadtron:
I think I got the discussion off track asking about PRL when I ment APN. Can LOS let you edit vzw APN without any tricks.
[ZTE Axon 7 Questions & Answers] gpz1100:
Got it. Now it makes sense :) I've found that leaving other modes enabled that are unusable by the current network tends to slow down the band scans. Ymmv
[ZTE Axon 7 Questions & Answers] xtermmin:
Yes, on LOS the APN menu lets me add/edit APNs without any tricks.
[ZTE Axon 7 Questions & Answers] izzyfanto:
What's your opinion of LOS on the Axon? Over at the thread, it's hard to know. Some people think the speaker issue is a deal breaker, others say they don't notice it. I love LOS on my S5, but I desperately need to upgrade. I would really like to buy an Axon 7, and I have to be on Verizon. Does LOS solve any compatibility issues on Verizon?