[Moto G4 Plus Questions & Answers] Isuldor Nagan:
Edit: see bottom for links to the pictures in order

I was one of the people that adopted the G4 Plus immediately after launch. I actually received my device on the 11th, and did nothing to it besides turn it on, charge, and start installing apps via WiFi. It was only when I tried to get it functioning as a *cellphone* that things became problematic.

I went to activate it on Verizon's network only to be met with this response. [IMG="First Error Message"]https://drive.google.com/open?id=0B3Lm1mjnAzZEZ1U3S3k5WmpqUFk[/IMG]

So I tried activating it by inserting the SIM card while the device's WiFi is off. I was met with this message. [IMG="Second Error Message"]https://drive.google.com/open?id=0B3Lm1mjnAzZEX0xwN0JkRFpIRUU[/IMG]

At this point I figured I'd best defer to the experts, so I walked to the local Verizon store where they informed me that the sim card that was in the phone wasn't compatible with their network, so they sold me a new one.(MicroSim, the phone came with a NanoSim+Adapter). I optimistically tried to plug it in and activate, to no avail. Trying to active by plugging the sim card in and doing it on the phone gave me this error message. [IMG="Third Error Message"]https://drive.google.com/open?id=0B3Lm1mjnAzZEbzQ2eVRMbGltams[/IMG]

I was thoroughly frustrated at this point, and I tried activating online. This time, I was optimistic, because I actually made it a little further. It took the sim code, but when I tried to hit proceed...[IMG="Final Error Code"]https://drive.google.com/open?id=0B3Lm1mjnAzZETmpHaG1Wa1plNW8[/IMG]

I also tried activating by phone with both sim cards, and it failed both times.

Needless to say I'm fairly pissed off. I haven't rooted or otherwise messed with the phone in any way. I've called both Verizon and Motorola, and neither told me anything useful. Verizon took about 30 minutes to finally find someone that could tell me the problem was with my phone and not a problem with Verizon, and that I should contact Motorola. After contacting Motorola, I worked my way up the food chain at tech support only to be told they have no idea why it isn't working, and that they'd get back to me within 24 hours. They did call me back, once, but didn't tell me anything remotely useful. I *think* someone mentioned a full refund and a fedex box, though between a really noisy phone line and a very thick accent I'm not positive.

I'd like to actually use this phone, even if it means I have to have it replaced with another of the same model. After putting it through its paces in other areas, I love it. The phone just sucks at being a phone.

So I suppose my question is does anyone have any ideas about what may be wrong? Moreover, does anyone here actually have one of these running on Verizon in the United States? How'd you go about getting it running? Anything at all?

(Also, I apologize if this is in the wrong section. This is my first post)

Edit: Apparently the pictures didn't work. Here they are, in order. I also had to add the asterisks near https and ".com" because XDA forum wouldn't let me post outside links. I apologize for the inconvenience.

First: https*//drive.google*com/open?id=0B3Lm1mjnAzZEZ1U3S3k5WmpqUFk

Second: https*//drive.google*com/open?id=0B3Lm1mjnAzZEX0xwN0JkRFpIRUU

Third: https*//drive.google*com/open?id=0B3Lm1mjnAzZEbzQ2eVRMbGltams

Fourth: https*//drive.google*com/open?id=0B3Lm1mjnAzZETmpHaG1Wa1plNW8