yashsingh1/xdaforums huggingface dataset:
[G4 General] jinderation:
Ok tell me about the LG V10 bootloop issue recently told by andriod authority??? This device is also bootlooping like the g4 now whats ur excuse for LG i dont see no samsung galaxy or note series being bootloop or apple for that matter so does that make me there employee?? ... Apparently day by day it is going widespread mind u ILAPO takes time first we reported after the nine month period mine bootlooped after a whole year it all depends upon ur usage ....i have clearly explained u the mechanics of how these phones are produced in a factory...there wouldnt be a lawsuit if it was a rare issue i dont know which state u live in but in california there are strict laws under consumer protection look it up
[G4 General] 350Rocket:
You act like you're an expert on the production theory, but you clearly aren't thinking about the party supply chain and bad batches of parts.

Original HTC desire had a motherboard failure problem, but mine lasted 6 years before I sold it. It clearly wasn't going to fail, same as many others that didn't fail.
[G4 General] thecoldone123:
Did you and your 100 friends go together and bought the phone the same day? I think I know only one person with the G4.

You just won't give up, will you?

Just admit it, the fact is that this is a widespread issue and you cannot deny that. It's just a matter of time when will all early built G4s get stuck looping.

I'm frustrated, I love this phone, but as soon as it comes back from repair, I'll sell it. I really don't want to risk since I have only 2 months left warranty, what if it happens again in 4 months?

Some people are reporting they're currently using their third or forth G4, I don't wanna go down that road... It's been lovely while the phone was actually working...
[G4 General] 350Rocket:
I know 4 people who have the g4 and have no issues. I do see a lot of people using them. I just got mine and it's a 607sn so mine doesn't really count yet but I asked at the kiosk before picking it if they had any issues with it and they said they hadn't had any g4s returned yet. Now my carrier Koodo hasn't carried it since launch so they didn't have the early ones as far as I could guess.
[G4 General] jneilmbs:
Hi, I just wanted to introduce myself as a (re)new member of the LG G4 Paperweight Club as of yesterday morning. This is the 3rd LG G4 H-811 I've had in my possession since launch date and this will be the last one I will own as well. The 1st G4 died within 4 months, the cause of death could not be determined which in hindsight could very well have been attributed to the overheating issues later confirmed by LG. The 2nd G4 was sent out immediately by TMO under a warranty claim, which did not work out of box, the screen suffered from a poltergeist excorcism gone awry. TMO immediately worked through some loopholes (because I do not carry the insurance plan?) to send out a 3rd phone which is the current one to succumb its premature demise. This phone also had several pre-existing conditions which may or may not have led to its untimely departure such as the well-known overheating issue, WiFi connectivity failures, Bluetooth connectivity failures, dissmal battery-life, traces of poltergeist excorcisms gone awry, SIM card unrecognized, SD card not found and SMS/MMS issues. It will be interesting to learn how TMO will handle this situation given I received this 3rd phone exactly 1 week shy of a year ago today or will they 'punt' under warranty expiration of the original purchase date? Regardless of the outcome it still chaps my a** knowing there's a balance owed for this paperweight purchase that did not for the most part exceed yet even meet the industry's sub-par level standards nor did it reach the life expectancy of an average 'middle-aged' mobile device.
[G4 General] larsdennert:
Add me to the list of Bootlooping G4's; and I know it's not a software bootloop from which I could just reflash an image. It won't wipe or anything. Verizon is out of replacements as they have had so many returns is what the tech guy said.
[G4 General] ajscott:
My H815 international edition died 3 days ago after 10 months. Boots up then just shuts off. I did have it unlocked with the LG official app for rooting purposes but only used stock ROMs installed with LGUP.

Needed data off it so I did the 10 minute baking method and it worked for 24 hours before bricking again.
[G4 General] stoned99:
Add my wife to the bootloop issue. I bought the phone the same day and no issue so far. Phone is 6 months old, bootloader is not unlocked and of course it's not rooted
[G4 General] jinderation:
[MENTION=2844376]stoned99[/MENTION] [MENTION=2293128]ajscott[/MENTION] [MENTION=722843]larsdennert[/MENTION] [MENTION=6720081]jneilmbs[/MENTION] Everybody please contact Girard n Gibbs LLP

They are working on potential lawsuit against LG

share ur story with them let them handle the rest

FOLLOW THE LINK BELOW

http://www.girardgibbs.com/lg-g4-bootloop-class-action-lawsuit/
[G4 General] jneilmbs:
I sent GG a message before posting on XDA but, thanks for the heads-up anyways [MENTION=7493946]jinderation[/MENTION]

---------- Post added at 08:12 AM ---------- Previous post was at 08:12 AM ----------

I sent GG a message before posting on XDA but, thanks for the heads-up anyways [MENTION=7493946]jinderation[/MENTION]
[G4 General] g_ding84:
My 508 boot looped 2 weeks ago and VZW sent me a G4 (508 board). I was hoping they were out of them. I spoke to a Verizon tech and ( on the phone) and the store manager, both said they had pulled all the G4s and will not sell any to new customers. They are keeping them for boot loop replacement.

Hopefully when this replacement 508 boot loops, they will be out of stock.
[G4 General] larsdennert:
I received a 506 phone today and I'm sending back the broken 505. Is 506 2015-06 or 2016-05? Guess I can't cancel the $3/mo extended warranty.
[G4 General] g_ding84:
506 would be June 2015.
[G4 General] kyogiro:
Mine bootlooped too today. It is a 508 H815 European model. When I brought my phone the LG service centre, they didn't even bother check if the phone was indeed faulty. They said "bootloop, ok. Give me the phone, we'll contact you again within 3 weeks".
[G4 General] nitro530:
Lg is a disgusting sickening demented deranged company.Only crippling damaging fines and import bans on all Lg smartphones will change the way they do business with us consumers.They continued to push and sell the defective damaged devices intentionally purposefully knowingly worldwide even after admitting guilt and did not offer any solutions.They don't care about us consumers.My Lg G4 H815P is bootlooping.The carrier fee is $300 usd to replace the motherboard however we know the 'new' motherboard is still defective and will continue to bootloop and that proves LG found no solution.Only the law can help us now.No other smartphone manufacturer is having this issue.Maybe they should ask china and sony on how to manufacture !!!! Never buying anything LG again.Dont trust LG.
[G4 General] jinderation:
This bootloop issue is so serious that they cant even repair the phones now since they have run out of parts... Millions of phones have bootloop around the world many arent going to buy from lg again either...the only way to stop lg supply train is to spread it through ur family,friends,coworkers to not to buy from LG
[G4 General] Meakii:
Wouldn't go that far. All polls here on XDA show more are still working fine, including mine.
[G4 General] thecoldone123:
Yeah, I don't think there are millions, but an unacceptable number.
[G4 General] nitro530:
Majority of the Lg G4 manufactured after a certain date is experiencing the motherboard boot loop problem.Lg is guilty as they were aware of the issue and should of recalled the smartphones and offered solutions.Theres a huge number of Lg G4 users worldwide that is having this problem.This is a international problem not set to a specific country.Even on review sites users are complaining of this issue.Lg needs a nightmare to make them correct their stuff up.Lg is responsible and accountable for the poor quality of motherboards.Toyota had problems with their vehicles and they recalled them to fix the problem.What did Lg do to fix the issue ? They told me to go the carrier to get the issue fixed.It was not the carrier that made the problem.The carrier even stated they know Lg is at fault and they cant help me and I am getting charged an exorbitant fee to fix the technical problem caused by the manfacturer which is Lg.Lg is not owning up.They avoiding helping us.

---------- Post added at 08:23 PM ---------- Previous post was at 07:42 PM ----------

LG admits G4 bootloop problem is a hardware fault, will repair affected devices.After several months of LG G4 owners complaining of a bootloop issue to no avail, we picked up the story and confronted LG. The official response has come through and it should make G4 owners happy: LG has acknowledged the LG G4 bootloop issue is a hardware defect and will repair affected devices.

According to the numerous posts on various social platforms and YouTube, the bootloop problem potentially affects all regional models and carrier-branded LG G4 units. After a prolonged investigation, LG has identified the source of the problem as a “loose contact between components” and vowed to repair it, with apologies to LG G4 owners that have been suffering from this problem with no resolution in sight.

Here’s the full statement LG made to Android Authority:

LG Electronics has been made aware of a booting issue with the LG G4 smartphone that has now been identified as resulting from a loose contact between components. Customers who are experiencing booting issues with their LG G4s should contact their local carrier from where the G4 was purchased or a nearby LG Service Center (www.lg.com/common) for repair under full warranty.

Customers who purchased their G4 devices from non-carrier retailers should contact an LG Service Center with the understanding that warranty conditions will differ. LG Electronics is committed to providing the highest standards of product quality and customer service and apologizes for the inconvenience caused to some of our customers who initially received incorrect diagnoses.

If you have a LG G4 with bootloop problems, you should now be able to get the troublesome connector repaired and get your phone back in working condition. LG confirmed that earlier attempts to fix the problem were misdiagnoses which led to the wrong parts being replaced. With the problem properly identified, it should be smooth sailing for repairs from here on in.

by: KRIS CARLON

JANUARY 26, 2016

Android Authority

I take no credit for this news report from android authority.
[G4 General] thecoldone123:
My phone is on repair since 5th August... They keep saying they no longer have any motherboards in stock, but refuse to give me a new phone...
[G4 General] marl30:
They had mine for over a month and told me the same thing. I just got it back yesterday. I'm keeping my fingers cross that it doesn't bootloop again. It's very hard to buy another LG phones after seeing three phones with this issue. Twice for me, once for my wife.
[G4 General] Turbine1991:
I'd still buy an LG over a Samsung. Samsung's are way worse.

All the devices below have terrible displays too.

S3: 1-3m reliable wifi range

S4: My battery exploded

Note 5: Screen became covered in purple ink after pulling it out of my pocket and Samaung wouldn't repair it as it wasn't bought in the US.
[G4 General] tiguy99:
If TMO is aware of the problem you'll be okay.

I went thru 4 G2s with them and they swapped each one after I told them what was wrong.
[G4 General] WTF?:
a friend of mine just had a bootloop in a serial number 512
[G4 General] Fastbird:
I just had mine spontaneously start boot looping Sunday a week ago and I left on vacation the next morning when I got home from work. Fortunately for me, the Verizon store I went to upon arrival was WELL aware of the G4 issued and added extended warranty coverage to my account then overnighted me a replacement. On it currently but don't trust it.
[G4 General] g_ding84:
I'm not on either side. But from my experience(and only my experience), I'm on my 3rd G4. The last two both had the boot loop. 508 serial numbers. My friend at work had two G4s. First one boot looped(second she dropped and shattered the screen) she moved on to the V10.

Maybe I just had bad luck. Any ways, I like this phone. I loved my G3 and I am enjoying my G4. As long as it doesn't boot loop again.
[G4 General] One Twelve:
Was chatting with some one in the G+ groups and he told me something interesting.

505, dual sim, H818P, bootlooped in 14 months. No overheating ,everything working fine and then one fine day nothing.

What happens ? Technically out of warranty LG can tell him to get lost.

Thing is they didn't, they gave him two options.

1) Refurb for free

2) 50% cost of new mobo + labour

They didn't offer to repair

This is curious. If the replacement costs and the refurb is free then the refurb presumably isn't reliable. We've heard people find few months later the same problem returns.

he went with the free refurb. I think i would taken the second option. Cheaper than buying new.
[G4 General] karandpr:
Thread cleaned.

A.)Stay on Topic.

B.)In case you haven't, I would advice the members to visit the forum rules.

Regardless of your stand or opinion , flaming won't be tolerated.

Good day

karandpr

-XDA Staff.
[G4 General] jneilmbs:
After I posted about my bootloop, I was able to revive my phone long enough to un-root the device and return to stock. Unfortunately, before I was able to lock the bootloader TMO/Google pushed through an update which killed the phone booting only to the TMO screen. I am able to access the download and recovery modes however, my efforts to enter the phone via my OpenSUSE laptop adb/fastboot commands or with the various LG tools while running a Windoze VM have failed.

I re-initiated conversation with TMO via Twitter DM on the day of warranty expiration. They gave me the options of 'upgrade' or 'exchange', after requesting clarification between the two I requested 'exchange' expecting per TMO I would "receive the same model you currently have now if it's in-stock. If it's not we'll send a similar model." After beginning the process I was told the phone was on back order, so I was relieved thinking they would send me a non-LG phone. Nope, despite contradicting their earlier statement..."Unfortunately we do not have an alternate device to offer, the exchange would be for the same device you have or you can always upgrade"! After sending them the link to the LG bootloop confirmation and explaining why going through 3 G4 phones in a 15 month span was unacceptable and more than enough reason for me to request and receive a different phone especially if I was willing to take a much lesser valued phone. But, they still would not oblige nor acknowldege a request to cancel the remainder of my "non-contract" contract. After going back and forth, the clock struck midnight and they proceeded to tell me they could/would not replace my phone but I could always opt for the upgrade. Obviously, I left the conversation livid and have been without a phone since hoping the new 'Pixel' would be worth holding out for...sadly after yesterday's unveiling, it's not IMO.

---------- Post added at 02:41 PM ---------- Previous post was at 02:26 PM ----------

Shady...as a direct result of their own poor business practices they are trying to offset their loss of revenue by charging the consumers again after they've already shelled out $600+ on this $h*t phone. If there was more negative publicity about this issue similar to what Samsung is experiencing sans the safety factor, I guarantee they would think long and hard about this approach.
[G4 General] larsdennert:
The mother board defect is a shame. Honestly the 815 is probably the perfect phone. Unlockable, as fast as anything coming out, better camera than the new ones, leather back, just enough stuff over AOSP to be useful with excellent exchange support, big battery.

I hope my replacement lasts a long time though it's the Verizon aversion.
[G4 General] 350Rocket:
The only thing I don't like on mine is the battery life, but I ordered a second battery for fairly cheap. The phone is fast and the camera is the best I've ever had. I also just got a new 64gb SD card since my storage was maxed right out.

We'll see in another year or more I guess whether or not mine has any bootloop issue. It's a newer model.
[G4 General] karandpr:
Thread closed until further Notice .

-XDA Staff
[G4 General] One Twelve:
Apple says not to operate their devices above 35 degrees c ambient.

In India where i am, the march to May period can get hot, outside temps reaching 40. Right now its the monsoons, so temps are around 20-25. In those temperatures you try to be indoors or in the shade.

There should be more Indians complaining here about bootloops. Over 30k G4's were imported into India.

These phones are designed to be operated in a 25-30 degrees max ambient temp. Dont expect to do much at higher temperatures, the battery life will be lousy to begin with.
[G4 General] raptorddd:
Same here am itching to unclok, i think i would this past weekend, but i need it MM to install twrp and root ect.. so i dont have MM :D

---------- Post added at 10:42 AM ---------- Previous post was at 10:38 AM ----------

not sure how many either.?

not sure how many, seems laike dual sim none..

what did you use to measure temps?

also wheather where the person lives i think plays a role too its hot here in mexico.. so phone works hotter too.
[G4 General] jinderation:
Why cant just anyone understand this is a hardware issue a manufacturing fault a problem in the motherboard of the phone a fault in the blue print of G4 . u bought the phone new from a LG shop u dont expect it to go faulty right but then again it does so does thousands of LG phones around the world along with urs if this was some car like a ford almost every ford model would be recalled back to the company to be repaired and those already own would be replaced regardless whether the warranty is finished or not u dont need too be covered in a warranty to be saved by LG ...the company should fix this issue without any problem to the consumer cuz its a manufacturing fault...there is already a problem of bootloop issue in the new G5 ...So people defending LG please dont its a korean company every LG phone is made in korea so these should fix regardless of what model is or what carrier is it on or specific ...korean phones are always faulty LG has proven it...u shouldnt be using ur phone as light and moderate usage becuz of this bootloop issue thats why im using my G4 as second phone cuz i dont have extra dollars to go head n buy a new S7...
[G4 General] jinderation:
Most of phone in 3rd world countries are refurbished mind u already repaired even when packed...u countries are so poor out of which who buys expensive phone in that part of world and then also report about the bootloop issue back here in xda
[G4 General] Anik49:
Sorry to say it's not right in the 3rd world country we get repaired product, in my country you will find samsung official showroom in every street also lg and price is also same how much you will buy....for example if you buy a s7 edge from my country price is around $900 and lg g5 is $650....so it's not repaired and all are brand new with orginal official warranty...

Also they sale million of phones every year....
[G4 General] raptorddd:
not alll LG.... G2 its still going strong, its just G4 that has that fault and am reading now that

G5 too.. i really dont know if they made bad products, i know their tv's ., mini splits, and G2 and other LG phones are okey... just G4.. and i wish they would extend warranty more for this model...
[G4 General] jinderation:
U havent used G3 then...please google G3 bootloop issues ...check ebay almost every G3 is repaired and for sale..many people are not going to buy this brand ever again including me..hey if it suits for u then go for it
[G4 General] jinderation:
About 6 months ago LG has itself recognized the problem

But are they fixing it honsestly no

http://www.techradar.com/news/phone...-loop-problem-and-it-s-offering-a-fix-1313769
[G4 General] raptorddd:
i heard of overheating problems but no bootloop and i chose to go with G2..
[G4 General] One Twelve:
Battery monitor widget will show you temperature of the battery.

Look at the latitudes of mexico and india. similar aren't they. It can get pretty damn hot here too.

Strange thing is the single sim folk live in higher latitudes.

---------- Post added at 06:08 PM ---------- Previous post was at 05:59 PM ----------

You tryin' to tell me my vote don't count ?

3rd world, which frickin' century do you live in. '3rd world' went the way of the dodo after the cold war ended! The term is developing country. You need to get out of the village you live in, there is a big world out there.

refurbs, care to give me an authoritative source for that statement ? otherwise you take what said back!

Apple is trying to sell refurbs in India, but GOI got them to dance to our tune. You want to dump stuff, you source raw materials here and you start making here, otherwise get lost. You want to make money here, you share some of it around.

We ain't talking about Apple. My phone is an import from Korea. My tab was made in Vietnam. One day all of these phones will be made in India. Only the second biggest market there is.

I don't have a frickin' refurb. its brand new. I paid for it outright. I expect to get 5 years out of it. My biggest fear isn't a bootloop.

Its crack the screen, misplace it or have it pinched.

Samsung makes the note 5 in India. Reason i have an LG is i see too many sammy's on the street.
[G4 General] TheMadScientist:
I feel ya. On that. Thats why our worl is in the shape it is. And of coarse i come frome the most hated country in the world the u.s.

Also thats part of y i cant send mine in if it loops cracked glass.

But lg does need to be held responsible for there failures. There are now suposed reports of the g5s doing it too
[G4 General] One Twelve:
You have it easier than me. If you're on a contract, you get a replacement on the spot. No such option exisits for me. The Euros have it easier still, they get TWO years of warranty. No whining euros to be tolerated on this. Oh they were so inconvenienced without a phone when it was in the support centre. Poor things.

One year warranty is up i go out of pocket. No contract so it is always repair and not replacement. One month no G4 or less if they have spares in stock.

My plan is to get another G4 for less than a new one. For the simple reason, i don't know what else to go for. The G4 does what i want well and i've been waiting for a device like this since 2013. An updated, G2/S4 that was easy to repair with a good camera. I have a few cases and leather backs. I really like them. All that goes for a toss with another device.

If anything i should be the one up in arms here more than any one else. But i don't see the numbers with models in my country to do so. Earlier models had screen problems, similar to what the Sprint lot put up. All fixed by LG and the thread describing the problem all went quiet and sank to the bottom.

The problem is this uncertainty, will it happen, when will it happen. Why is it even happening.

What to say, deal with it when it comes and don't worry until it does :)