yashsingh1/xdaforums huggingface dataset:
[G4 General] jinderation:
This indian guy doesnt know what does refurbished really means ..please google first ..u say the next phones of the flagships are going to made in india i say lets do it ur economy is going to suffer not mine because of slave labour n penniless pays to ur folks aint got a problem with that brother hey if its made in my country these phones would be damn expensive... Now about the authoritative source most of u south asian folks dont buy new phones they rather buy used or refurbished phones from the shops why cause they r cheap i have many indian friends how buy used phones never bought new so thats why i know...this isnt the issue i aint talking about i dont have a problem with u all liking or not LG... ALL i want is awareness i know what i want i just want it to be collective effort against the corporation giant from their stupidiest mistake which caused people alot of money...and these phones can run on tenperature maximum ranging 40°...LG is main flagship of middle east where temp are about 50° i have seen many people reporting bootloop issues over there as well
[G4 General] TheMadScientist:
I got the sprint model and havnt had any issues really outa mine yet but im only about 4 months old. But im not on contract or do i have any waranty. First thing i did was dismantle my phone and do a thermal paste mod like g3s
[G4 General] jinderation:
Hey like i said what ever works people can even like LG for making faulty phones as well deal with it when u have unlocked the bootloader and then beg them to fix it and then avoid the frustration that they are going to give
[G4 General] One Twelve:
What surprised me was how calm the people in that sprint thread were with photos of half the screen not working !!

That would scare me, how can this happen on a flagship etc, what is this company doing etc. This was back in june, the screen problems got sorted out in later models.

I also found it odd that Sprint had more than its share of bad G4's compared to other carriers. To the point of issuing a recall. This everything is ok after 509 comes from Sprint.

What about verizon, at&t, t-mo never issued recalls.

---------- Post added at 08:49 PM ---------- Previous post was at 08:35 PM ----------

I cannot unlock the G4 boot loader and accept that i never will be able to. Google decided with 6 onwards android will be more secure to snuff out Apple's claims of iphone being most secure and android is just not safe. Both these companies want to get pennies out of every transaction that takes place around the world. So they cooked up this phone pay nonsense. I will never use my phone for pay, i have other means that are good enough for that.

So, is it people that rooted & unlocked that have more problems. I know those that did and returned to stock because the performance wasn't any better. They did not have any problems. Their phones still work.

Rooting implies you have the means to improve performance. Now it runs hotter, throttles less. How much hotter. To the point it can affect bad soldered joints on the CPU. Solder melts at a higher temperature than android will permit. Android will shut down if it gets that hot.

Course all these guys did exactly the same on other devices and never faced a problem. hence the 'faulty' phone line.

There is no clarity here, just allegation.

You want to make on case on the basis of what ? the judge will throw your case out and fine you for wasting the courts time.
[G4 General] TheMadScientist:
Im more on the line of a recall. not lawsuits me vs a corperation. I see that ending good. Not. Some people claimed its qualcoms fault but theyre not the ones who did the soldering. But still i noticed all through last summer people complaing of bootloops they laxed off in the winter a little now back to summer and people are all over it again.
[G4 General] jinderation:
I dont think i can explain u any furthur either u are new to LG or dont have proir knowledge that this issue is hardware related motherboard problem which causes the infinite bootloop and people need to have root and unlocked bootloader to have a backup if so much a problem ever occurs plus also need to install custom roms ...whether the bootloader is locked or not ..rooted or non rooted this issue is common in G4 not in one in millions of phone see the consumer report on 1st page that being said if ur defending LG do some where else ...this is my topic i am spreading public awareness and warning to every new LG owner so that he or she might not end in a bootloop
[G4 General] jinderation:
It takes 6 to 7 months for the problem to occur G4 started production from May mostly people got their hands on winter so after 7 months its summer common i really dont think its not related to heat
[G4 General] tedeha:
Lg g4 best Phone for me!!

Gesendet von meinem LG-H815 mit Tapatalk
[G4 General] raptorddd:
but heat does play a role here. to melt the soldering, you need higher temps. wich its easier to reach on summer time here.. remeber that other parts like australia its winter there... we reach like 38C. or 40C.

its not exactly the cause but it does make it more easier to ger damaged.. the top of screen gets really hot when ts optiimizing the first time..
[G4 General] jinderation:
Almost every LG phones from Gpro to G2 to G3 to G4 my personal experience gets warm to hot still doesnt let to the fact the heat maybe a primary cause of bootloop .. I know its not 100% cause of the loop maybe some role...these phone are factory soldered not easy to melt by just some heat if it was a soldering thing any amateur could had soldered it easily

LG has identified the source of the problem as a “loose contact between components” meaning motherboard replacement

Source : http://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/
[G4 General] One Twelve:
Ok, i did, you know how many posts on that page mention bootloop ? about 5.

The others are about overheating, bad customer service bla, bla.

The kicker is once you get to page 3, the date is before the G4 launched.

So tell me, man, how many people have this problem. because those that have the problem with warranty got the motherboard replaced FREE OF COST.

Why are you not listening to those that DO NOT HAVE THIS PROLEM.

Bad news spreads, fear is contagious. Fcuk that!

No, you are not spreading awareness. Had you wanted to do that you would have said what i did.

What you are doing is just spread fear and uncertainty. When you do that i call you out!

Consumer affairs is a joke, every brand has somebody complaining. I would never look at consumer affairs if i want to buy a product. I hang out either here or on AC for many months, ask many questions.

i did that and my G4 purchase was a good one. I hope it remains so but am not worried.

Would i recommend the G4, yes i would. best phone to come out in 2015 for me :)
[G4 General] jinderation:
Ok sure what ever u say is right ur happy with ur G4 good but not many are ... Now please move away from my thread....i am done explaining and arguing with u many wont agree with u many will ... Its a matter of perspective LG is and was making defective phones period
[G4 General] One Twelve:
Any non-trivial device is going to run the risk of manufacturing defects. The probability of it is highest near the beginning and gradually reduces. That is the general case. But there is always the possiblity that a device can exeprience problems later. Of no fault of the user.

That is why warranties are offered by companies. This means the user will not bear any cost. It's not their fault.

Your position of not making faulty products is not realistic.

better to ask what are the options IF you face a problem. The G4 is the easiest to repair.

if something like this happens to an HTC or Huawei 6P, its harder. They will fix it but if there is a scratch or something else you will still not be happy isn't it. I have heard nightmare stories of One plus support too. Should people not buy a one plus because of this. It does not stop people from doing so.
[G4 General] nach0x:
what a fanboy
[G4 General] TheMadScientist:
Alright guys back on topic no arguing or this thread will end up closed.

In my opinin

I feel forum moderators should close this thread. No good is going to come from it. It will lead to further setbacks in the g4 community and this thread is not going to end well
[G4 General] raptorddd:
i meant actual CPU temps. not the battery..

---------- Post added at 09:01 AM ---------- Previous post was at 08:54 AM ----------

whats you r manufacturing date..

i would not recommend G4 to others.. i would the G2.

i sold my G2 and my neighbor wanted the phone but sold it to some else.. i would not sell her this G4. why because of bootloop problem. mine still has like 7 more months of warranty.. so i dont recomend the G4. G4 its the only phone ive seen with this problem .. when i had S1 and S2 nothing then got my G2 same... come here to G4 and i found out it was having problems.. to my expirience i have not know other phones to be faulty from factory, LG G4 does.. i like my phone i like LG but i expect all phones to last many years a long as its not dropped or watter damaged.. or misuse if you take good care of it it should last you years. but with this it could hit you anytime...
[G4 General] One Twelve:
There is no arguing going on here, the OP has failed to make his case and got called out.

I dont care about agreeing or disagreeing, just what is said has to be defended.

---------- Post added at 10:57 PM ---------- Previous post was at 10:52 PM ----------

510 so oct 2015

Selling your phone invovles a transfer or warranty. Warranties are not transferable. Or you give her the original bill and she passes herself as the original buyer. This varies by country. If it isn't a problem in your country then she gets a phone with warranty and deals with LG or whomever if ever there should be a problem.

You are very confident you will have a boot loop problem. I'm not.

I intend to keep my G4 for many years. This company has been making phone for over a decade.

The G2 has a lot of fans. Those that used the G2 do not think the G4 was as good. I suppose battery is one point. But then that is a 1080p.

I would not recommend the G4 t someone that is big on roming. That option is available only on the euro model. Same goes for the V10 and G5. don't live in europe you depend on imports. Imports don't have warranty. And those are the ones who got bit in this affair. Also ones that rooted and were flat out refused warranty by LG. Who is to blame here ?

Am not saying bootloop happens on all devices, saying manufacturing defects can occur with any vendor. Screen issues on various devices do occur from time to time. Tints etc. Was reading a thread on another froum where this occurred with a iphone 5S. The bubble under the screen was not so visible but then gre a month later and that owner is fighting with the service centre to get it replaced. They want to be paid and refuse to do so. Then you run back to the company, who call up the service centre and arm twist them into repairing it at no cost to the buyer. One month potential down time. With carriers its simple, if you can't use your phone they lose money, things move faster. Not so for no contract. Not always but can happen and does happen. Service centres will jump on the slightest excuse if they can to deny warranty.

Has LG refused here, they have their rules, rooting etc in some markets voids warranty in others it does not.
[G4 General] TheMadScientist:
Moderators please close this thread as its not beig helpful in any way any more.
[G4 General] One Twelve:
I don't monitor that. There are apps like cpu-z..

if i find the phone getting hot, I shut it down and investigate what did it. This happened once in like 6 months.

it should not be getting hot without a good reason. There are quite a few strees test videos on youtube and the G4 does not go over 40 degrees C. That is starting to get hot if not hot.
[G4 General] raptorddd:
found ine that actually read the cpu i was getting alsmot 70*C
[G4 General] tripex2k:
My phone died 2 nights ago while it was charging, 505 S/N, after 1 year of usage it died, can't even get into download mode. There is something around and it doesn't affect all devices, but most with a certain serialnumber. My parents also have G4, and my moms one died 4 weeks ago, the one of my dad works just fine. He has a 609 S/N, my mom had a 505 S/N. In my surrounding some ppl with a G4 had the same issue, all with a 505 S/N. And it wasn't the ambient temperature (Hell, we have autumn like summer here in Germany, its freaking cold and raining all the time.), it had to do with the phone itself, all got their phones or motherboards replaced so far, even the ones with unlocked bootloaders.
[G4 General] raptorddd:
your dad's cant be a 609... that would make it manufactured on september 2016, we are on july..

might be 601-603-604... yes thats waht we talk about . they getting bootloop just sitting on the table or while charging. or normal use..
[G4 General] One Twelve:
Numbers without context are meaningless. Is it hardware or software, how to tell.

70 doing what, how long for, how often.

My gauge is how uncomfortable is it in the hand. I don't need a utility to tell me that, my hands will do it.

Watch this

https://www.youtube.com/watch?v=dTpuIiVv7Yg
[G4 General] jinderation:
There is no explaining to this guy he thinks bootloop issue is a rooted problem told him numerous amount of time its hardware issue but he thinks he is rit and hello this problem has happened to millions of devices out there and LG is not fixing it with or without warranty i just cant argue with an idiot...sorry
[G4 General] jinderation:
Thank you for explaining this everybody here thinks im wrong making their own excuses for making LG look good...im sorry for ur loss
[G4 General] One Twelve:
LMAO, its become millions of devices now.:D

if you need to exaggerate then i know your position is weak.

So I should sell my device right now while its still alive and has value ? nah!

LG is not fixing it when the terms of warranty have been voided. This happens in my country. Service centres are tight as hell.

Nobody roots a device until warranty has run out. Can't wait that long, you take your chances. Don't come crying afterwards.
[G4 General] nach0x:
The bootloop is not caused by rooting the phone, it's a hardware failure. LG should repair all the g4s, even if they are rooted or out of warranty since is a hardware failure and they know that.
[G4 General] jinderation:
Exaggerate ? Have u not seen the consumer report on first page ... You need to grow up n face the facts ur device is built in september almost every other G4 manufactured in 2015 are being bricked like time ticking bomb unless ur device is already repaired ...so we r all in this together..u have to beg them to fix it also that process aint easy also
[G4 General] jinderation:
Amen to that brother ...fix the phones either in or without the warranty cuz its a manufacturing fault or take their phones back gives us back our money
[G4 General] jinderation:
This is consumer review of a guy who bought his G4...almost every phone is being bricked

Had the bootloop issue H/W: 1.0, 507, manufactured 09/2015 and purchased in November 2015. LG decided to not do a recall on their G4 and let consumers lose all their data as the phones are ticking time bombs ready to die. Customer service was unhelpful and rude at times. I shipped the phone in they would not expedite the service despite the whole bootloop fiasco and stated it would take 7-9 days to repair upon repair. They received the phone on 6/23 and I had to call twice before they updated the status (was stuck on received) of the item on 6/29. So much for 7-9 business days for repair. Today is 6/30 and there's still an estimated 6 days left. I'll be going into my 3rd week without a phone. LG, never again.
[G4 General] nach0x:
And if you think it's a software problem.. How do you explain that rebailing the Motherboard revives the phone?
[G4 General] jinderation:
Sold my G4 H815 TWN .. Couldnt wait for bootloop to occur n sold at a loss but still cant imagine fixing it for hundred of dollars for bootloop ... I Will still be helping people here on xda for g4...
[G4 General] gedas5:
What model was it, where are you based and where did you buy the phone? If it is 815 it should be covered in any European country as it is International/European version. Though if you are in states then you'd need send it to Europe for repair.
[G4 General] chosonnom:
LG-H815.

Go look at the UK LG site, and look at warranty section. It states warranty is not provided but from the carrier.

And another thing my G4 had serial no starting w/ 810.

I don't think they fixed the issue even with the newer ones.
[G4 General] gedas5:
So are you in UK and where did you buy it from? Go register your LG on LG website and you can log the RMA from there. I bought mine from Amazon Germany and I am in UK. I had no problems with my RMA as this 815 is European model and is covered by EU warranty (something that British will no longer be able to enjoy once/if Brexit happens).
[G4 General] One Twelve:
See my earlier reply to your 'consumer report'

510 is october

yeah right

https://plus.google.com/+NealJacob/posts/LXR3PDSktNm
[G4 General] jinderation:
my device TWN variant also bootloop few days ago... I hope ur g4 bootloops too so u can experience some lg love
[G4 General] One Twelve:
I know that.

Anything that voids warranty means they're off the hook.

Fixing anything out of warranty is up to them. I wouldn't bank on it.

Which company will perform out of warranty repairs ?

---------- Post added at 02:47 PM ---------- Previous post was at 02:44 PM ----------

And what are your options ?

As i've said before mine bootloops within warranty i get it fixed, otherwise i pick up a new one for less than i got the first.
[G4 General] jinderation:
Lg will not fix if ur after warranty ...The hardware problem shouldnt had been in the first place to begin with they should fix at in any country... I myself tried contacting taiwan there staff speak broken english n put on hold forever dont accept the problem either u have a friend in taiwan who u can ship too or be in taiwan to take it to their center....

Sure everybody can do that buy a new phone ..but that just make a bad experience with the LG n the consumer will never again buy any product from the company ever again..LG is a sinking ship now there are already had bad sales of G5 this year n they are bleeding out on the spareparts of g4..
[G4 General] One Twelve:
Like any other company...

No, phones do not have a global warranty. Only in the EU can you do this. Buy from one EU country and get it repaired in another. Outside EU, go back to the country it was bought in.

If you live in San Francisco, why the heck do you have a Taiwan phone? There is no way unless like you said, have a friend in taiwan do it for you.

You took a risk when you bought a phone without warranty. Accept it and move on.
[G4 General] jinderation:
Its still in warranty if it wasnt why the hell would i call taiwan ... Man ur one dumb idiot for sure that doesnt know lg has phones across the world with different variants selling across the globe

Lg should have global warranty atleast for g4 cuz the bootloop is happening across the world not one specific country so what u buy phone made in a different country its still same LG it has the same specs as any other g4 so no problem same camera same sensors...if LG acknowledged the bootloop problem they should also acknowledge the global warranty crises its only their model going all of a sudden dead not samsung not htc not motorola not Huawei piece of **** LG...
[G4 General] One Twelve:
No company offers global warranty. Even when it's second hand they can refuse it unless you pass yourself off as the original buyer with original receipt.

Yes same every thing but the service centre in one country will not repair a variant from another country. FACT!

All of them are like this.

With Indian Samsungs, you have to activate with a Indian sim first before you can use it anywhere else in the world. If you did not do that your phone won't work.

LG has not officially acknowledged any bootloop problem.

Like I said, suck it up and move on or find a friend in Taiwan to help young . Bad luck mate nothing more can be done :(

Lesson I learnt from your experience is buy a phone from the country you live if possible otherwise get ready to gamble. There are people who do this, many here are phone freaks and have to get a phone because it did not launch in their country. What's your excuse?
[G4 General] gedas5:
Believe me One Twelve has been here long enough and he is right. LG do not provide International warranty. If your model is SEA model you'll need to send back to Asia, if it was bought in States then you would need to return to one of the carriers, if it was bought from Europe then it will need to be returned to EU. Every region has got separate divisions with their own sales targets, their own customer support teams, etc. so the device needs to be RMAed back to the market where it came from. It is a pain but this is the risk the buyer takes when purchasing something from different market (normally with the idea of saving some money) that the warranty would be applicable only to the particular market. That normally applies to most of the consumer electronics. One exception that I could think of would be expensive watches that normally have international warranties.

I had the same issue with Note 4 that I had to send back to the original country for repair. Luckily my LG G4 was bought from Germany so this is being fixed in UK.
[G4 General] jinderation:
Lg has acknowledged it

http://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/

Oh really how come u can flash uk H815 rom on TWN H815 then shouldnt there be no rules there for lg to prevent there phones from being csc changed but ur imei is still the same so it proves my point this whole fascade about LG not fixing phones globally n after they fix ur device change motherboard who is to say the parts are the same they used for all i know they maybe using parts that came from korea from korean model whose to say then know one which is stupid...

All Being said all LG phones are made in korea not uk not taiwan not germany KOREA ... SO ITS ALL BULL****

I have no excuse my x-g4 got bootloop i have paid my price of not buying from LG ever again there millions like me around the world atleast im not defending lg unlike u all....
[G4 General] gedas5:
LG never officially admitted (no statements came from management or from their PR department) and this article on Android Authority is just an email that they received from someone at LG (could have been just someone at customer service). If you could provide official LG communication that would change things.

By the way no one here is defending LG as there is nothing to defend when they have QC control issues with their contract manufacturers. Believe me my experience with LG support hasn't been the greatest so far but you have to understand how this business model works by referring to my previous post. Every LG in every different continent work pretty much like independent entities that belong under single LG umbrella hence you'll never have international warranty.