yashsingh1/xdaforums huggingface dataset:
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
LTE Support Question

Hi Friends,

I'm interested to buy a Oneplus 3 as my next device. Also confused with the correct model to purchase. I need your inputs because it looks like Oneplus 3 is slowly starting to be back on stock from the local retailers here in Metro Manila.

1. From Oneplus website, I see three (3) models: North America, Europe/Asia, and China. Which one is A3000 model? A3003? A3005?

North America model - can support Smart LTE ONLY (Bands 1 and 5)

WCDMA: Bands 1/2/4/5/8

FDD-LTE: Bands 1/2/4/5/7/12/17/30

CDMA EVDO: BC0

Europe/Asia model - can support Globe LTE (Band 3) and Smart LTE (Bands 1, 3, and 5)

WCDMA: Bands 1/2/5/8

FDD-LTE: Bands 1/3/5/7/8/20

TDD-LTE: Bands 38/40

China model - can support Globe LTE (Band 3) and Smart LTE (Bands 1 and 3)

WCDMA: Bands 1/2/5/8

FDD-LTE : Bands 1/3/7

TDD-LTE: Bands 38/39/40/41

TD-SCDMA : Bands 34/39

CDMA EVDO: BC0

2. Based on Wikipedia's list of LTE Networks in Asia (I highlighted the LTE Bands that both have in common):

Globe supports the folllowing LTE bands: 28 (700MHz), 41 (2500MHz), and 3 (1800MHz)

Smart supports the following LTE bands: 28 (700MHz), 1 (2100MHz), 3 (1800MHz), and 5 (850MHz)

So...

1. To get a model that can support BOTH Globe and Smart LTE, it looks like I need to get either the Europe/Asia model or the China model (but I heard China model is HydrogenOS, not OxygenOS).

2. To get a model that can support ONLY Smart LTE, that would be the North America model (it can't support Globe LTE because it doesn't have Band 3).

...did I get it right?

Thanks in advance. :)
[OnePlus 3 Guides, News, & Discussion] letsgoyego:
Planning to get a Oneplus 3 from Hong Kong.. does it support globe bands? Also does will i be able to receive updates from oneplus? I'm skeptic when it comes to flashing and rooting my phone, and id rather rely on ota updates.
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
I'm buying today, will give feedback. :)
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
Oneplus 3 Arrived

Hi Friends,

I finally have my own Oneplus 3.

Model/Variant: A3000

Manufacturing Date (written on the box, at the back): 08.24.2016

Purchased on: September 17, 2016 (Saturday)

Oxygen OS version out-of-the-box: 3.2.1

Purchased from: Kimstore (local retailer)

What I found great about the Oneplus 3:

1. Globe LTE SIM. :) So I guess this now dispels any fears that I had with regard to the A3000 model. No signal loss (intermittent dropping) experienced where applicable.

2. Fingerprint scanner. I can't comment on how well it works since this is the first device I owned that has a fingerprint scanner. I also am not a fan of it; in my opinion it is less secure than a strong PIN or password (someone may use my finger to unlock it while I'm sleeping, hahaha!).

3. Wi-Fi. No issues. And toggling/switching between Wi-Fi and Mobile Data seems faster than previous devices I have used (Nexus 4, 5, LG G3).

4. Sound: No issues as well. I'm actually surprised it is louder than the LG G3 (stock firmware vs. stock firmware without any sound/loudness mods...both devices have a single speaker).

5. Software: I have read about issues on older firmware versions (signal drops on LTE) but did not experience any on version 3.2.1. I updated the phone to version 3.2.4 as well and the experience is consistent without any issues.

Issues:

I have only one issue: the display.

1. I observed an uneven tone/tint/tinge of color, whether I turn sRGB Mode on or off. Reading through various forums in the Internet, I discovered that this is a common problem with the Oneplus 3 and more so, AMOLED in general. However the last AMOLED-display phone I have used was the Nokia N9 and I have never experienced such an issue.

2. I saw a thread in the Oneplus 3 Forums where you can test for display consistency and followed the instructions. Following the steps, the issue is more observable.

You can view sample pictures of the issue from other owners in the same thread I provided above.
[OnePlus 3 Guides, News, & Discussion] andyman_187:
Finally got Globe LTE on my A3003
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
Nice. Where did you buy the A3003 model?
[OnePlus 3 Guides, News, & Discussion] andyman_187:
Kimstore, Sept. 3
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
I see, thanks!

I got mine from Kimstore too...purchased last Saturday. It was an A3000, there's a date on the box. It said 08.24.2016. LTE on Globe works well on it too.

It had a display issue, though (uneven hues/tones). Lower half looked pinkish (very light, actually). I just got home from the store today as I sent the unit back. They took the phone only and advised me to allow for up to 3 business days. Not sure if they will repair it or replace?
[OnePlus 3 Guides, News, & Discussion] Fluxinated:
Guys, how about the service in case the warranty has expired, can we service oneplus phones at oppo 's service centre? I have read oneplus is subsidiary of Oppo. I'm having second thoughts of purchasing one
[OnePlus 3 Guides, News, & Discussion] kvndcrls:
If I'm not mistaken, they'll replace it if it's within their store warranty. Not so sure though. Give us an update :P
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
Thanks @kvndcrls

The receipt says "3-day replacement". I sent it back on the 2nd day (purchased on Saturday, sent on Monday).

I just feel that the experience was a little shady. The lady in the shop acknowledged the issue (I showed the screen to her and she quickly noticed it). But what she did was to take my phone only (not including the box, manuals, and accessories). She then issued me a form (for the replacement claim, perhaps?) and informed me to allow their technicians to take a look at it and allow for an extra 3 business days.

My understanding of the "3-day replacement" was that they will replace the unit, no questions asked, if returned within 3 days of purchase (of course, as long as there is no physical damage, package is intact, etc.).

I felt it was a little shady because, after those extra 3 business days (that would be Thursday this week), my original "3-day replacement" will be considered "expired", correct?

Anyway, I'll keep you guys posted. Fingers crossed!

UPDATE: I called them up and they clarified that even if the inspection by their "Tech Team" has caused my warranty to lapse the "3-day replacement", I'm still covered. They take the date of purchase and the date of returning the unit back as reference. This clears things up.
[OnePlus 3 Guides, News, & Discussion] kvndcrls:
From my research, Kimstore's after sales service is not that good. Hopefully they'll replace yours.

I'm planning to get mine with an online re seller "Alexis Tan" who got great feedback from OP3 FB Group.
[OnePlus 3 Guides, News, & Discussion] kyzn:
My friends and I are in an agreement, when you buy from sellers like Kimstore - you better pray the phone is perfect.

They're great if you want to save some cash, but support isn't all that cracked up to be. The "discount" needs to be taken somewhere. Official warranty is the usual victim.

I do hope you get yours sorted out.
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
Thanks guys.

Not to defend them, but I just want to be objective. Here are the facts of my situation:

1. The issue is a manufacturing defect. The "uneven hues/tones" issue is present internationally for the Oneplus 3 and we can read about it in different forum sites.

2. The box was sealed and they opened it in front of me when I bought it.

3. They allowed me to inspect it at the day of purchase. That means I had the chance to reject the unit right there and then. It was just unfortunate that I didn't catch that detail (the manufacturing defect).

Having said the above facts, it's not like Kimstore can intentionally select a defective item to sell to a customer.

Unless the items they sell have been opened/unsealed before a customer purchases it, we can't "pin down" the retailer for a manufacturing defect. But yes, we can "pin down" the retailer for the quality of their after-sales support if they are not delivering. To immediately say, therefore, that we better pray the phone is perfect when buying from retailer "xyz" may be an exaggeration and may be an unfair statement.

To add another perspective: we are practically purchasing from the "gray market" (Kimstore, et. al.), not from retail shops in malls. So that's another factor to be added in to the mix. The fact that they have a "Tech Team" and "After-Sales Support" is, relative to other "gray market" retailers, a plus for them. Normally you won't have this when buying from the "gray market".

As far as their after-sales: to be fair with them, they are responding to my inquiries and they pick up the phone whenever I call. So as an update to you guys: I called earlier and they confirmed that their Tech Team has the unit with them today. The next step is for them to inspect/verify the issue and they will call me back tomorrow. I have also edited/updated my previous post to clear things up about the "3-day replacement" policy. I'm still covered as they are taking the date of purchase and the date the unit was sent back to them (mine was within 2 days).

I'm giving them the chance to deliver; I will pursue them fiercely if they don't. I have documentation anyway. :) My phone conversations with them are recorded.

My experience may be different with other customers and if so (and as long as they have their facts straight) then they have all the right. :) I would do the same thing if I were in their position.
[OnePlus 3 Guides, News, & Discussion] Rakxis:
Hello friends

Currently looking for a oneplus 3 and was wondering if retailers/sellers located over at priceprice.com are legit and safe to buy from (100% bnew and has warranty for example). As seen over there lowest was around 19900. As the price is appealing since you will get it cheaper should i just opt for alexis tan/kimstore/widgetcity as they are more reputable sellers
[OnePlus 3 Guides, News, & Discussion] andyman_187:
Any news on what their "Tech Team" found?
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
Hi [MENTION=4219722]andyman_187[/MENTION]

Just woke up; none yet. Will update you guys once I hear back from them. The thing is I work at night so it can be a challenge to follow-up (I'm usually asleep during the day).
[OnePlus 3 Guides, News, & Discussion] NOSTALGIA:
id go with alexis tan.. waiting for my 3... just paid for it few minutes ago.
[OnePlus 3 Guides, News, & Discussion] kvndcrls:
I would say yes, I saw that post and that is actually a shop in Greenhills. Good thing they do have physical store and I think you can go with them as long as the package is sealed.
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
Hi Friends,

Update about my unit.

I received a call from Kimstore today, which is a good gesture on their part. It looks like they do have after-sales support and they do it well (again this is my experience and I feel sorry if others' experience is different).

They tested another unit and told me that it also has the "uneven hue/tint" issue (lower half has this very light pinkish hue), although not as bad as the one they initially sold me. They offered for me to consider a different brand/unit also, and they also offered to take pictures of the display of the replacement unit and send it to me via email so that I can see it.

I said that I wanted to see the replacement unit in person, because it's really difficult to show how the screen really looks like when viewed as a picture taken from a camera, and they agreed. They provided me the address of their head office and I will meet them on Monday. Finally, I also said that if I find the unit to be unacceptable still, I will (unfortunately) go the route of asking for a refund instead, and they agreed as well.

I think Kimstore is okay as far as a retailer, and given this is the "gray market", I am pleasantly surprised by their after-sales.

With that being put to rest, I ask those who already have the unit:

1. Do you notice that the display is uneven in terms of hue/tone? Part of the screen is pinkish/yellowish, especially on white background (i.e. reading email/SMS) or gray background?

2. When and which retailer did you purchase your unit from?

Responses will be much appreciated. I just wanted to see if there's a possibility of a local retailer who may have been lucky and has a batch of units that don't have this issue. This will help me decide if I will go for a refund, or accept the replacement unit of Kimstore which has less of the issue. The unit I got from Kimstore has a date of August 24, 2016 at the box (not sure if this is the manufacturing date), for your reference.
[OnePlus 3 Guides, News, & Discussion] madsponge26:
1. The problem still not yet fix by OnePlus. Yellow tint screen since OnePlus One.

2. Souq.com (Saudi Arabia). " Swerte ko walang yellow tint yung unit ko "
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
[MENTION=4154916]madsponge26[/MENTION]

Thanks for the info.

How about others who have purchased locally?
[OnePlus 3 Guides, News, & Discussion] andyman_187:
Not seeing uneven colors on mine, not even when tilting or at extreme angles. Got mine from Kimstore as well. Sorry you got unlucky with the display on yours.
[OnePlus 3 Guides, News, & Discussion] Pcsx2006:
[emoji6]

Exactly same problem with my set and I send it back to souq.com (Dubai), but they said it's fine, so they sent it back to me, now I get used to it, but after reading ur post I came to know that souq.com were not honest at all.

BTW I bought it with 2 years damage plus warranty, so u know anything can happen in coming months [emoji6]
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
Thanks for the response.

Yeah, even the replacement unit has the same issue, they said, although less of it. We'll see on Monday.

Given the current stocks are likely to come from the same production batch (Oneplus 3 stopped selling up to September 12th to replenish their stocks), it's probable that I will get a unit that has either the same, less, or worse issue (as evidenced by Kimstore themselves when they tested another new unit). Therefore, I don't see myself buying the Oneplus 3 from another retailer.

Although Kimstore offered, I honestly can't think of getting another brand as of this time. If I decide to go for a refund I will just stick to my LG G3 and keep my money.

By the way, you can test for the "uneven display" issue by following the steps here: https://forums.oneplus.net/threads/hows-your-screen-tone-brightness-uniformity.453457/
[OnePlus 3 Guides, News, & Discussion] russells.android:
Good day. What version of opo3 is sold locally? Is it the international version or china version? And which one is better? Thanks.
[OnePlus 3 Guides, News, & Discussion] nikman00:
A3000 Globe LTE issue

Bro i have facing the same issue on my A3000. How did you resolved it?
[OnePlus 3 Guides, News, & Discussion] andyman_187:
After upgrading my old SIM to an LTE SIM, it took about a week before I can connect to LTE. I would try to register to the 4G network everyday until it finally did. Just go to Settings>Cellular Networks>Network Operators and choose Globe Telecom 4G.
[OnePlus 3 Guides, News, & Discussion] nikman00:
Thanks [MENTION=4219722]andyman_187[/MENTION] for your response. I tried checking my network providers using my OP03 and couldn't find Globe LTE.

Unlike on my zenfone 2.

Im in Mandaluyong area.
[OnePlus 3 Guides, News, & Discussion] andyman_187:
Have you tried forcing LTE only connection in Phone Info settings? Just dial *#*#4636#*#*, click on Phone Information, then look for Set preferred network type, choose LTE only
[OnePlus 3 Guides, News, & Discussion] nikman00:
Yes. I just did that and tried again finding a network provider. But this time, I only got a smart 4G network. :(

Before this, i tried going to Globe Customer Support and reported the issue. They said that my postpoid plan is working fine. They even replaced my globe lte sim and to no avail, it still did not work. The agent also tried to put my sim on his smartphone a got a 4G signal. FYI, i purchased my phone directly from OPO's website (North America).
[OnePlus 3 Guides, News, & Discussion] engineer000:
Please compare the bands of your device to the supported bands of Globe LTE.
[OnePlus 3 Guides, News, & Discussion] andyman_187:
Sorry bro, that's all I got. If ur unit is from the U.S., i dont think it will work with Globe's LTE bands.
[OnePlus 3 Guides, News, & Discussion] nikman00:
Hi [MENTION=4219722]andyman_187[/MENTION]. This is what I found from OPO's website:

North America modelWCDMA: Bands 1/2/4/5/8

FDD-LTE: Bands 1/2/4/5/7/12/17/30

CDMA EVDO: BC0

As far as I know, Band 7 is supported by Globe.

Update: I tried using a smart LTE sim, and my phone got an LTE signal. :confused:
[OnePlus 3 Guides, News, & Discussion] kyzn:
I'm afraid that the North American model is only in the "it could" work category. For both networks.

http://willmyphonework.net

If it works great! But it if doesn't, well. There isn't anything you can do. Change areas? It supports similar bands but not the main one used by our carriers.
[OnePlus 3 Guides, News, & Discussion] nikman00:
Oneplus 3 (A3000) Globe LTE Issue

Hi bro, I've got an A3000 from the official website of OPO and currently having issue with Globe's LTE. But works fine on Smart LTE. I wonder what's the difference with yours.
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
I have two (2) Globe Prepaid SIM cards: one is non-LTE (I've had the number for about 7 years now) and another one which is LTE.

When I was still looking out to purchase the Oneplus 3, I posted about this in a previous page in this thread: http://xdaforums.com/showpost.php?p=68664388&postcount=77

All sources from my research are from Wikipedia, Globe's Community Forums, and other stuff from the Internet.

I purchased from Kimstore and the model is A3000. LTE and 3G works on both.

Why it worked for me and not for others, is probably because of the LTE band being broadcasted in your respective areas. I live in Metro Manila and use the phone mostly in Metro Manila, by the way.

As per this Wikipedia article, Globe does not support LTE Band 7. Only LTE Bands 3 (1800MHz), 28 (700Mhz), and 41 (2500MHz).

So looking at the specs from Oneplus's website, the best Oneplus 3 model to use in the Philippines, apparently, is either the Europe/Asia model or the China model.

Now, there is a lot of confusion about the model number. For the Europe/Asia model, we're sure that it's the A3003. But for the A3000, some people say it's the North American model while others insist that it's the China model. Here is the explanation as to why: https://www.reddit.com/r/oneplus/comments/4un873/difference_between_a3003_and_a3000_oneplus_3/

...so apparently, there is an A3000 China model (?)

I saw in Globe's Community Forum that there's someone saying that Globe supports LTE Band 7. Then again, that's a forum member and not an official source. Here are the threads with the said claim:

https://community.globe.com.ph/thread/79618

https://community.globe.com.ph/thread/92534

An online article did say, that Globe and SMART will now both support LTE Band 7. Here are the articles:

http://www.yugatech.com/telecoms/globe-pldt-buying-out-san-miguel-assets-worth-1-billion/

http://www.yugatech.com/mobile/list-of-devices-that-support-the-lte-700mhz/

...but again, they are online news articles. Not official sources as well.

Between the three sources of information, I'd probably stick with information by Wikipedia. So my belief is that currently, Globe does not support LTE Band 7. Or if they did, the areas covered could be limited at this point, seeing as the Yugatech news articles are "very new" (May and June 2016).
[OnePlus 3 Guides, News, & Discussion] NOSTALGIA:
the pain of waiting for my device .. because of this note 7 scandal.. even our beloved oneplus 3 are suffering delays because airlines has to check the units as well..
[OnePlus 3 Guides, News, & Discussion] russells.android:
Good day Sir. Kindly post pictures of your oneplus 3 when you already have it. Thanks! :)
[OnePlus 3 Guides, News, & Discussion] NOSTALGIA:
already got it last night.. pictures? what for? it is amazing. simple
[OnePlus 3 Guides, News, & Discussion] russells.android:
I am also planning to buy mine from sir alexis tan. I'm just curios about the included bundle and if it is the international or china version. :)

Btw, is your unit's display problem free?
[OnePlus 3 Guides, News, & Discussion] NOSTALGIA:
a3000 model. with free jelly case and tempered glass
[OnePlus 3 Guides, News, & Discussion] madsponge26:
Hydrogen OS but still good.
[OnePlus 3 Guides, News, & Discussion] NOSTALGIA:
mine comes with oxygenOS by default.. not hydrogenOS
[OnePlus 3 Guides, News, & Discussion] madsponge26:
Silver Bullets:D
[OnePlus 3 Guides, News, & Discussion] topet2k12001:
[MENTION=4154916]madsponge26[/MENTION]

Looks nice. But how's the actual sound? :) That's more important. :)
[OnePlus 3 Guides, News, & Discussion] madsponge26:
Same as my skull candy earbuds using arise sound system it feels crisp and superb sounds.
[OnePlus 3 Guides, News, & Discussion] kvndcrls:
Where'd you get those? *drools*
[OnePlus 3 Guides, News, & Discussion] madsponge26:
Cheap case
[OnePlus 3 Guides, News, & Discussion] namme012:
Hi guys, can anyone suggest a good/reliable seller of OP3 in our country?
[OnePlus 3 Guides, News, & Discussion] kvndcrls:
Search for Oneplus 3 Official group in Facebook. Theres a lot of sellers that other members can recommend. :fingers-crossed:
[OnePlus 3 Guides, News, & Discussion] NOSTALGIA:
alexis tan bro... no doubt.. so much reliable.. even got my oneplus 3 even though im here in cebu
[OnePlus 3 Guides, News, & Discussion] Abaddon:
bought mine, wife's and a friend's oneplus 3 from all of these (all are reliable)

alexis tan, shopmore, hotgadgets
[OnePlus 3 Guides, News, & Discussion] namme012:
thanks for the replies guys! im planning to buy one in a week or two!
[OnePlus 3 Guides, News, & Discussion] NOSTALGIA:
+1 for hotgadgets too.. bought my nexus 6 from them.. have them shipped here at cebu..
[OnePlus 3 Guides, News, & Discussion] Xaeons:
To those who've already purchased their units from sir Alexis tan, I'm assuming the units are the new production batches. I don't mind that the price is higher than some retailers if the units are reliable (screen wise), can anybody confirm? What's the model number? Thank you
[OnePlus 3 Guides, News, & Discussion] hjculala:
Hi. Which version is working in Philippines? I am buying OP3 (either A3000 or A3003) available here in Malaysia, but the A3000 is the China ROM. Do you think the China ROM will work in Philippines? Thanks.
[OnePlus 3 Guides, News, & Discussion] Effusob:
Yes. Both Smart and Globe LTE will work.
[OnePlus 3 Guides, News, & Discussion] hjculala:
Hi I think OP3 A3000 version is the China version. Is it?
[OnePlus 3 Guides, News, & Discussion] NOSTALGIA:
it will work. i have mine a3000 .. this is the asia version...
[OnePlus 3 Guides, News, & Discussion] raymund08:
oneplus 3 also availlable in lazada.com.ph we can just order there. The one that I like in Lazada, are their Cash on Delivery. WORRY FREE. ;)
[OnePlus 3 Guides, News, & Discussion] NOSTALGIA:
English only dude..
[OnePlus 3 Guides, News, & Discussion] raymund08:
Ohh sorry :)
[OnePlus 3 Guides, News, & Discussion] sillybuttcheek:
Hi. I am using op3 a3000.. i am not receiving any globe lte signal. I already tried changing it on engreeng mode and phone informtation. I think i am using the north american model but on willitwork.net the lte band of NA model of op3 is compatible with globe lte and on other people the globe lte works they are using the NA model.. and my area does have lte. I live in pasig.. tried my sim on different lte phones and it works. I really would appreciate any help or guide.. thanks
[OnePlus 3 Guides, News, & Discussion] Azch:
Hi guys. Planning to buy Oneplus 3T and I guess Alexis Tan will be my pick. I tried to inquire in HotGadgets but haven't received a response yet. For those who buy to Alexis Tan, can you do me a favor and take a screenshot of your 'About Phone'?

Really appreciate it. Thanks.