yashsingh1/xdaforums huggingface dataset:
[Moto G Q&A, Help & Troubleshooting] sbettid:
Hi to all,

I am asking help here since I have a moto g lte (peregrine) with unlocked bootloader that is currently in a bootloop situation and all my tries to fix it have just failed. I followed the guide step by step but unfortunately my device is recognised in the Device Manager only as "Motorola ADB Interface" and the blankflash failed: it always waits for the device (also using "adb devices" the phone is not recognised while mfastboot works correctly).

The phone only has the stock recovery and also I could not be able to flash TWRP (in fact the flash operation with mfastboot is correctly executed but when I try to access TWRP I am just redirected to the screen where the "No command" label is displayed).

I previously followed the guide I found here on xda in order to restore the stock firmware and again all the operations are correcly executed but after rebooting I found that the phone is still in bootloop.

Do you have any idea on how can I fix the problem?

Thank you in advanced!!!
[Moto G Q&A, Help & Troubleshooting] Martez88:
Moto g xt1032 died by its own

Hi to all, i folllowed this guide after that yesterday, my moto g refused to boot (stuck at the M logo), i wiped the cache and this killed it, now it doesn't responde to nothing and can only be recognize by the PC as "Qualcomm HS-USB QLoader 9008", so i started from the step 11 , but i receive "FAILED (sdl-transfer-image:send-image:sdl-open-multi:target error)". I never unlock or rooted the phone, could this error due to that? My moto g is a xt1032 falcon deutsch version updated to android 5.0.2 stock, if you need to know it. I hope someone could help me to revive this, for me, awesome phone :crying:

PS sorry for my bad english
[Moto G Q&A, Help & Troubleshooting] camilosousa:
error in step 22

friends my gave error while performing step (2) 2 flash5.1.bat follows photo.

<bootloader> preflash validation faild

failed <remote failure>

<bootloader> permission denied

failed <remote failure>

<bootloader> invalid partition name cache

failed <remote failure>
[Moto G Q&A, Help & Troubleshooting] Mantys:
Motorola G 2nd Generation got bricked

Hi, I found very usefull this tutorial.

I own a Motorola G 2nd generation, it seems is bricked, I cant turn it on or charge it, once connected to de USB at the computer it is recognized as a qualcomm...

I have a question can I just perform the procedure from step 11 to 14 and keep the original rom in my phone?

Thanks in advance.
[Moto G Q&A, Help & Troubleshooting] EdRush:
led blinking PC does not see any device connected

I too have a moto g falcon xt1032 with blinking white led but isnt recognised at all in Windows 7.

I've tried using different cables, cleaning the usb contacts, and also various sequences of pressing and holding power vol up / down buttons

Also Ive tried the steps in the first post;

any other ideas ?
[Moto G Q&A, Help & Troubleshooting] ShlCar347:
Which PC did you use? Windows 7?
[Moto G Q&A, Help & Troubleshooting] zigadirasu:
i used Windows 10 build 1701. my pc was

Motherboard: Gigabyte H270m-Gaming-3-CF with bios F4

VGA: HD 7850 1gb

Processor: I3 7100

Memory: single 4gb kingston hyper-X 2400mhz DDR4

storage: ADATA SSD 120g (where windows is on)

Seagate Barracuda 1tb
[Moto G Q&A, Help & Troubleshooting] ShlCar347:
Okay! I've tried this many times but I wasn't able to do it. So I though it would be because of Windows 10. But now I guess I'm doing it wrong!
[Moto G Q&A, Help & Troubleshooting] RapistBug:
Here come the error...

My device is Moto G Turbo Edition.

When i execute the blankflash.bat, the following error comes:

Motorola qboot utility version 3.40

[ -0.000] Opening device: \\.\COM4

[ 0.016] Detecting device

[ 0.016] ...cpu.id = 2315 (0x90b)

[ 0.016] ...cpu.sn = 75532052 (0x4808714)

[ 0.016] Opening singleimage

[ 0.016] Loading package

[ 0.016] Failed identify board. Wrong package?

[ 0.016] ERROR: error loading package

[ 0.016] Check qboot_log.txt for more details

[ 0.016] Total time: 0.016s

FAILED: qb_flash_singleimage()->error loading package

C:\Users\ASR\Desktop\blankflash1\blankflash>pause

Press any key to continue . . .

What should I do now?

PS: My device detects as Qualcom HS-USB QDLoader 9008(COM4).

As Bootloader was unlocked and tried the ota update, my device is hard bricked.. please help.. :(
[Moto G Q&A, Help & Troubleshooting] dhanu k:
These package is only for Moto g it's not supported for any other model, as you have said yours is Moto g turbo search for your exact model blank flash files...
[Moto G Q&A, Help & Troubleshooting] RapistBug:
Provide me the link for the blank flash files for Moto G Turbo Edition.

I searched everywhere about these files for my device but it vain .

Can anyone help me finding these files?

That would be a great help?
[Moto G Q&A, Help & Troubleshooting] Guttergorm:
I have an Moto G 1st gen. running last RR-ROM in a bootloop now (out of a sudden, worked for weeks incl. reboots), recovery works, going back to previous RR release does not work. What are the recommended steps, flashing a factory image?
[Moto G Q&A, Help & Troubleshooting] saikat1665:
Unable to Detect my phone as Qualcomm HS-USB QLoader 9008

Hi there,

I have tried all the possible ways for my computer to detect my phone under device manager. Still my PC is unable to detect my phone as Qualcomm HS-USB Loader. please help me I want my moto g falcon to come back to life. I am able to enter recovery mode and unable to enter download mode.

Regards,

Saikat
[Moto G Q&A, Help & Troubleshooting] nikram:
I followed the guide, my Moto G was alive again, but I noticed that it turned off automatically. I turned it on again, but it turned off automatically. And now it doesn't turn the system on, it got stucked on Logo screen and doesn' t boot up. My Moto G only can be turned on when it's connected to PC via USB. How to proceed?

I flashed the 5.1 firmware (XT1032_FALCON_RETBR_5.1_LPBS23.13-56-2_cid12_CFC.xml)
[Moto G Q&A, Help & Troubleshooting] dhanu k:
May be battery problem
[Moto G Q&A, Help & Troubleshooting] ronaldotalison:
After 3 years my Moto g 4g boot again. Thanks a lot!
[Moto G Q&A, Help & Troubleshooting] hakneo:
If after successful blankflash your device started in fastboot mode but can't be recharged then please follow the last part from the guideline given on first page.
[Moto G Q&A, Help & Troubleshooting] ilikered:
I think his problem is device isn't going to fastboot after successful blank flash.
[Moto G Q&A, Help & Troubleshooting] Criston:
Yes u are right

One more thing is that when I press power button the device led notification light is not blinking at all when on battery
[Moto G Q&A, Help & Troubleshooting] ilikered:
You said the device is recognized as QHSUSB_BULK. Can you please post the screenshot of the device manager?
[Moto G Q&A, Help & Troubleshooting] Criston:
Device manager win 7
[Moto G Q&A, Help & Troubleshooting] ilikered:
It's showing as if you did not install the Qualcomm driver. What happens when you update the driver for QHSUSB_BULK?
[Moto G Q&A, Help & Troubleshooting] Criston:
When I am trying to update drivers manually then it is showing driver are not intended for this platform
[Moto G Q&A, Help & Troubleshooting] ilikered:
Which driver are you trying to select when updaing 32 bit or 64 bit?
[Moto G Q&A, Help & Troubleshooting] Criston:
64 bit windows is 64bit

Now successfully install driver

Downloaded from some other site
[Moto G Q&A, Help & Troubleshooting] Criston:
Image
[Moto G Q&A, Help & Troubleshooting] ilikered:
Now the blank flash works?
[Moto G Q&A, Help & Troubleshooting] Criston:
blankflash works but i don,t know why it is not going in fastboot mode

can you tell me after sucessfull blankflash when device reboots it uses battery power or power from usb to get in fastboot mode

i am asking this because i think my device battery is completly dead and when is press power button without connecting usb notification led not blink even for a single time but is was blinking on battery when i first blanflash
[Moto G Q&A, Help & Troubleshooting] ilikered:
Once the blankflash completes, does the device manager show as a different device or still Qualcomm?
[Moto G Q&A, Help & Troubleshooting] Joseph1798:
I have a problem, after I did the process the phone successfully entered in fastboot mode, I left it charge through USB but every 8 minutes the phone turns off, the blink led turns on by about 30 seconds and then enters to fastboot mode again, I left it charging for about 4 hours and still says "Battery Low", do you know why?

PD: I can't access neither to fastboot pressing Volume Down + Power Button
[Moto G Q&A, Help & Troubleshooting] ilikered:
Leave it in charging for another 2 hours and do a fastboot reboot.
[Moto G Q&A, Help & Troubleshooting] Joseph1798:
Should I be able to access fastboot mode pressing Volume Down + Power?
[Moto G Q&A, Help & Troubleshooting] Criston:
still qualcomm hs-usb qdloader 9008

one more thing can i connect my moto g on dc voltage supply and connect it to my laptop and then blankflash
[Moto G Q&A, Help & Troubleshooting] Ogang94:
Thank you, but it wasn't necessary, I've just let the phone charge all the night and in the morning I found that the pc has detected it as it should, now i've done the reboot from the mfastboot and there is the message of battery low, I'll keep waiting for another hour, patience will reward us :D (thank you very much again guys, you are the best ;) )
[Moto G Q&A, Help & Troubleshooting] blade_boy:
After flashing stock 5.0 i m getting blue screen neither its going in recovery nor in bootloader:confused::(
[Moto G Q&A, Help & Troubleshooting] nickrocker123@gmail.com:
Works Perfectly

thankz a lot :)
[Moto G Q&A, Help & Troubleshooting] luisbrandolb:
i have this problem when executing the flash bat file it says writting system.... bootloader permission denied

https://prnt.sc/ihvi4m

i tried to unlock bootloader via traditional way and i get this could not get unlock data!, in my device it says device is LOCKED, its blankflashed, i only have fastboot, no recovery no system img nothing. what am i doing wrong? my device is the XT1032

https://prnt.sc/ihvk4d

Can anyone help me?+

i salso get an error: invalid partition name userdata, what to dooo help
[Moto G Q&A, Help & Troubleshooting] juniormy:
Update

After all these steps I finally unbricked my Moto G XT1033 and put the original firmware (4.4.4 kit kat) and the system shows me that I can update for the 5.0 version. If I do, will I have my Moto G bricked again? Or do I have to download de 5.0 rom and put it manually through the fastboot?
[Moto G Q&A, Help & Troubleshooting] deathcon4:
I quited. I bought a new phone j5 Samsung. Thanus.
[Moto G Q&A, Help & Troubleshooting] juniormy:
i have the same problem :/
[Moto G Q&A, Help & Troubleshooting] childchinna:
thanks to u. i was able to enter fastboot mode but unable to flash it. I tried all version firmware but throws error at first command itself "preflash validation failed" and "remote failure" for the command "mfastboot flash partition gpt.bin". Anyway to flash firmware?
[Moto G Q&A, Help & Troubleshooting] uuolion:
Will this work with a loocked bootloader? I had made a downgrade from lollipop to kitkat and I tried to apply the lollipop OTA update. My phone whas fully bricked after that. I tryed to install allmost every stock room that I could found from fastboot mode, including lollipop and kitkat ones, with no result (apparently caused by the loocked bootloader). Can anybody help me?
[Moto G Q&A, Help & Troubleshooting] 11vj:
moto g 1st gen booting issue

Extract Riff BOX drivers into a folder (you will find both 32bit and 64bit versions).

Open dseo13b.exe and choose "Sign a System File"

Follow the program instructions and write manually the path of qcusbser.sys

The program will ask a reboot.

While starting reboot press F8 until you get some voices, then choice "Disable Driver Signature Enforcement" (otherwise try some tricks from here

Click Windows Start button and write "devmgmt.msc" without quotes

From Device Manager window go on "qhsusb_bulk" (if not shown unplug and plug again your Moto G or long press the power button)

Choose "Update Driver Software"

Choose the manually way and put the path of your previously extracted and signed drivers.

Your Moto G is now recognized as "Qualcomm HS-USB QLoader 9008" under Ports (COM & LPT).

i m not able to do these steps with my win7 help me ..
[Moto G Q&A, Help & Troubleshooting] Monocrhomicorn:
(bootloader) Preflash validation failed

When I run the .bat file and the process starts I get this message on prompt:

writing 'partition'...
(bootloader) Preflash validation failed
FAILED (remote failure)

My bootloader is unlocked (status code: 3), and I've tried with another roms too, but nothing seems to work.

Anyone have any idea of how to fix that?
[Moto G Q&A, Help & Troubleshooting] True Razer:
Bootloader LOCKED. Moto g Bricked

Hi, I've been doing the steps to the letter. But when flashing and entering "normal powerup" this message says: failed to validate boot image. And I had previously unlocked the bootloader, but I see "Device is LOCKED. Status Code 0".

Previously I put version 4.4.4 and I wanted to update via OTA and then well I do not want to explain much. Is there any solution?
[Moto G Q&A, Help & Troubleshooting] Nidhin@xda:
Same here bro...blankflash showing "waiting for device"

Everything done...moto drivers.. Qualcomm hs-usb...still my phone not detecting...
[Moto G Q&A, Help & Troubleshooting] Nidhin@xda:
Guy's please Help...
[Moto G Q&A, Help & Troubleshooting] FabioSan:
Mmmh... Are you sure you have installed the right drivers?

I gave it a look, it could be that your memory just half died :/

Try the unbrick guide in this topic :/
[Moto G Q&A, Help & Troubleshooting] FabioSan:
Well, if you try to flash and It give you that error, I suppose mmc memory is damaged :/ Do you have the latest TWRP?
[Moto G Q&A, Help & Troubleshooting] FabioSan:
Check better in our threads here on xda, there is the twrp 3.1 or 3.2 version :)
[Moto G Q&A, Help & Troubleshooting] FabioSan:
Honestly I don't remember how was on my falcon xD
[Moto G Q&A, Help & Troubleshooting] BlackbirdSCV:
I've been trying to do this to unbrick my old Moto G, and everything went OK, but Windows won't recognize my device as "qhb_bulk" or "Qualcomm Loader", as screen just keeps blinking and phone keeps connecting and disconnecting eternally, as if it was a bootloop. However, when I connect my phone to the PC in bootloader mode it is recognized as "Motorola ADB Interface" under "Android Devices", and it even lets me flash firmware (though only manually, typing commands by myself). When I use "Flash 5.1.bat" or try ti blankflash it stays at "waiting for device" and won't proceed.

Anyway, when I finally finished flashing I rebooted normally, only to find that nothing changed. Could this actually be a battrry problem? Bootloader screen shows my battery as "OK (Charging)" when connected to the PC, but it then changes to "OK" after a short while.

I don't know how to proceed
[Moto G Q&A, Help & Troubleshooting] nandok87:
read the post, he said stock rom 5.1 and not 4.4!
[Moto G Q&A, Help & Troubleshooting] pakodx:
I'm stuck on step 7, qhsusb_bulk doesnt appear on my device manager regardless of what i do or however i boot it. :crying:

normally it appears as mtp usb device or just as it's model, XT1040, or just as another drive ( only in the manager )

I tried on 2 different PCs and i just can't do it...

when i try boot my moto G it vibrates once and starts heating up over time while it's stuck on that boot logo q
[Moto G Q&A, Help & Troubleshooting] nandok87:
no passo 7 quando for conectar o aparelho, pressione o bota de força dele que instala os driver no pc... caso tenha feito o de 1 ao 5 passo correto
[Moto G Q&A, Help & Troubleshooting] pakodx:
eu fiz tudo como diz o tutorial, assinei la o arquivo e reiniciei o pc com as assinaturas desativadas mas mesmo assim nao vai...

ele fala pra segurar o botao de power caso nao der certo, mas isso soh faz o meu moto g ligar e desligar sem parar a cada X segundos mas continua sendo reconhecido como a mesma coisa, mtp usb, disco rigido, xt1040 ou só como uma letra de driver inacessivel. exemplo: G:/

eu nao faço ideia do que estou fazendo errado..

:(

( I did all steps from 1-5 ok, but the problem is how my pc recognizes it apparently? )
[Moto G Q&A, Help & Troubleshooting] nandok87:
se seu aparelho liga, e fica na tela de boot, então isso nao e hardbrick, o seu problema e um softbreack.

semana passada o meu sofreu um hardbrick, ele não ligava, carregava, estava morto. Esse procedimento comigo resolveu...
[Moto G Q&A, Help & Troubleshooting] daiandri:
qcusbser.sys not found

No qcusbser.sys on my computer!!

Can someone help me ?
[Moto G Q&A, Help & Troubleshooting] brayansito:
este metodo sirve para moto g3? xt1543? ysi no tendran los archivos?
[Moto G Q&A, Help & Troubleshooting] tchagas:
error XT1033 greeting device for command mode FAILED (blank-flash:greet-device:error reading packet)
[Moto G Q&A, Help & Troubleshooting] Teddy Lo:
[/COLOR]

Try this :)

https://xdaforums.com/android/help/guidy-to-unbrick-hard-bricked-moto-g-t3875035
[Moto G Q&A, Help & Troubleshooting] exter5:
blank flash error

hello guys, i got this error when double click on blank flash

opening device: \\.\COM15

OKAY [ 0.031s]

greeting device for command mode

OKAY [ -0.000s]

identifying device

Unexpected packet: 4. Was expecting: 14

FAILED (blank-flash:sahara-chip-stat:unexpected packet)

any solution for this? xt1032.. :eek: :(
[Moto G Q&A, Help & Troubleshooting] Alexo_Magno:
Hello, i have the same problem with my moto g1 xt1032. I tried to uninstal the drivers and after reinstal to see if solved it, but nothing, it still show as "Motorola ADB Interface". I don't know if i make something wrong. I need help, please
[Moto G Q&A, Help & Troubleshooting] Alexo_Magno:
Also i thought that if i disconnected the internet to my pc and connect the phone maybe show as "qhsusb bulk", but nothing, is still showing like "fastboot falcon S".

Before to tried the solution of [MENTION=5583599]FabioSan[/MENTION], i tried to instal a rom with ADB, probably this has genenerate my real problem.

Thank's for anyoe help brings me (And sorry for my odd english, i'm venezuelan).
[Moto G Q&A, Help & Troubleshooting] cris11:
I have full brick on moto g turbo edition xt1556, solution, help!!

I have full brick on moto g turbo edition xt1556, solution, help
[Moto G Q&A, Help & Troubleshooting] Assult005:
Successfully Recovered Hard Bricked Moto G!!!

Thank You So Much Man! For 2 and a half years, i thought my phone is dead. But after following your steps i able to start my hard bricked phone. Even though my model's name is XT1033, the Asian File failed to start it so i flashed XT1032 and it worked fine, but now device supports single sim. who cares now i have it as my spare phone. thank you so much man. Love You:)
[Moto G Q&A, Help & Troubleshooting] meunomedeusuario:
Thanks

Thank you! I use my moto g1 to test some things and i hard bricked it today while doing something. I thought it was gone forever but this tutorial helped me :good: :laugh:
[Moto G Q&A, Help & Troubleshooting] Jeffbrazs:
Can't find qhsusb_bulk

I can't find qhsusb_bulk, did everything to disable driver signatures, but i don't even know if it should because my device isn't hard bricked, it's just stuck on boot logo (lineage) and stuck on recovery logo too (yes, i can fastboot), even though i had already wipe everything and flash another roms and recoveries, it's still the old logos, so i think my device can't flash anything, even it shows no errors doing it.
[Moto G Q&A, Help & Troubleshooting] smartyn13r:
Thanks I could revive my old Moto G because of all who contributed here
[Moto G Q&A, Help & Troubleshooting] FabioSan:
My pleasure 😌

It's always nice see that all the effort years ago to solve this problem is still useful :D
[Moto G Q&A, Help & Troubleshooting] Mchasard:
its seems that several links are no more available .. stock rom 5.1 and driver so i can't apply the process ..

is there other links please?

i allways blocked in bootloader menu

Thanks in advance
[Moto G Q&A, Help & Troubleshooting] FabioSan:
You have to flash 5.1, not other (just to be sure).

What.... Blue screen?
[Moto G Q&A, Help & Troubleshooting] wendiko:
Hails to the King!

Thanks

Now my moto G is back to life, like Cinderella he is Wake up from a deep sleep! :)

Cheers man!
[Moto G Q&A, Help & Troubleshooting] blade_boy:
Only blue screen after M symbol and restart :(
[Moto G Q&A, Help & Troubleshooting] FabioSan:
Flash again with bat file. I really don't know, guys. I have personally tried the procedure many and many times.

If you have problems is at least your fault not following correctly the procedure..

Inviato dal mio ONE E1003 utilizzando Tapatalk
[Moto G Q&A, Help & Troubleshooting] Jeffbob10:
Motorola Moto |G sefunda geraçao HARBICK

Muito bom o seu trabalho mais sera possível esse procedimento no moto g 2 ?????

meu aparelho deu um HARDBICK
[Moto G Q&A, Help & Troubleshooting] john199:
i think my moto g battery is dead ....even after 3hr it showing battery low......
[Moto G Q&A, Help & Troubleshooting] FabioSan:
I don't understand Spanish but no, I can't provide support for Moto G 2014. I haven't and never will have that files, dude

Inviato dal mio ONE E1003 utilizzando Tapatalk
[Moto G Q&A, Help & Troubleshooting] ilikered:
No need. Just let it charge via computer USB, once it's charged for 2-3 hours you can do a fastboot reboot!!

---------- Post added at 07:08 PM ---------- Previous post was at 07:08 PM ----------

I'm not sure on DC voltage supply bro!!

---------- Post added at 07:11 PM ---------- Previous post was at 07:08 PM ----------

Did you do a fastboot reboot? The status won't change automatically.

---------- Post added at 07:13 PM ---------- Previous post was at 07:11 PM ----------

You are now soft bricked. You need to go to fastboot mode by pressing Power + Volume Down and then flash 5.1 firmware. The links are available in the 1st post.
[Moto G Q&A, Help & Troubleshooting] isthecrow:
:confused:

In the Step 13:

10.Your Moto G is now recognized as "Qualcomm HS-USB QLoader 9008" under Ports (COM & LPT).

11.Don't disconnect the phone from PC

12.Extract the blankflash zip into the Desktop

13.Enter into the blankflash folder and double click on the bat file

When click on the bat file star de command, but the last line say FAILED (blank-flash:greet-devide:error reading packet)

Any solution?

tnx
[Moto G Q&A, Help & Troubleshooting] john199:
yes i did fastboot reboot same status as always...Battery Low Charging...:silly:
[Moto G Q&A, Help & Troubleshooting] ilikered:
Then your device still doesn't have enough charge. Leave it for couple more hours and then fastboot reboot.
[Moto G Q&A, Help & Troubleshooting] detonafael:
Thank you so much! My Moto G is Alive again!

Sorry for bad english!
[Moto G Q&A, Help & Troubleshooting] john199:
yes now after 6hr it showing battery ok :D:D:D
[Moto G Q&A, Help & Troubleshooting] ilikered:
Patience is a virtue!! Now enjoy!!
[Moto G Q&A, Help & Troubleshooting] Criston:
Ilikered can you suggest me anything else
[Moto G Q&A, Help & Troubleshooting] ilikered:
Only thing I can suggest is to leave your phone attached to the computer for a long time until it behaves correctly. You are very near.
[Moto G Q&A, Help & Troubleshooting] blade_boy:
Cant booot it in bootloader:confused:
[Moto G Q&A, Help & Troubleshooting] Criston:
You again blankflash and after this it doesn't going in bootloader?
[Moto G Q&A, Help & Troubleshooting] blade_boy:
Cant boot it in fastboot :(

---------- Post added at 04:52 PM ---------- Previous post was at 04:50 PM ----------

Bro how can i blank flash? When i connect usb it start automatically and then after M symbol getting blue screen and then restart it continues to restart:(
[Moto G Q&A, Help & Troubleshooting] Criston:
For me it is not going in fastboot mode even after sucessfull blankflash and nothing seems to work for me