yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] devsk:
The drain is not just idle. It eating battery even when the phone is being used because of constant repeated activity of suspending and resuming the wifi device. Sometimes the suspend-resume action is fast enough that you won't even notice that you did not have a connection (the status bar will never show this action that's going on in the kernel driver). Sometimes you will, but you will attribute it to other random factors (router incompatibility is most often heard) and move on.
[HTC 10 Guides, News, & Discussion] wineds:
So we just start an adb shell? then logcat?
[HTC 10 Guides, News, & Discussion] devsk:
You start an adb shell, su and then run the commands above (copy paste them), and post the output. 'su' is needed to be run because it looks like 'dmesg' is only allowed for root users.
[HTC 10 Guides, News, & Discussion] wineds:
OK I did that this morning but I get no output. I am suspicious though about the wifi as the battery drain overnight seems higher than it should be. Maybe the issue is router dependent? I may try again at home tonight...
[HTC 10 Guides, News, & Discussion] devsk:
did you run the commands "after turning wifi off, on and letting it sit for 10 seconds"...may be wait a little longer than 10 seconds.

But the absence of that kernel print with wifi on is a sign that your phone may not be affected by the issue, which is good (for you for sure...;)) for us because we can find what differences do you have with respect to my system.
[HTC 10 Guides, News, & Discussion] devsk:
Although, you forgot to press enter or forgot to cut&paste the output of last 'wc' command, its OK. I get the gist of your output. You are suffering from poor battery on wifi. If you can afford to switch wifi off and use only mobile data, your battery life will improve. May be try that for couple of days. I have been on data with wifi off with 1 hr SOT in 21 hours off the charger and have lost only 16% of battery so far. I will likely end up with 2-3 days off the charger with 3-4 hour of SOT with this kind of usage (this is my typical usage when I am busy with work and not have much time to play games etc.).

I need volunteers who have a good wifi without this issue to get hold of the problem and fix it. Folks: contribute.
[HTC 10 Guides, News, & Discussion] VictorC:
Ok, I've been sent here by [MENTION=1416236]devsk[/MENTION] maybe I could be of help because I seem to not be affected by the issue :) Tell me what I can do to help?
[HTC 10 Guides, News, & Discussion] wineds:
Looks like I also have it on 155.709.5? Could it possibly be because we all used sunshine 3.38 with the kernel bug? viz :

C:\adb>adb shell

* daemon not running. starting it now on port 5037 *

* daemon started successfully *

shell@htc_pmeuhl:/ $ su

|grep "msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received" | head <

[109738.341809] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109744.891913] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109752.621963] c3 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109753.731904] c2 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109756.112093] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109759.671772] c3 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109763.211889] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109765.361958] c2 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109767.471854] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109769.831952] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

|grep "msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received" | tail <

[109935.272358] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109938.352208] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109941.292396] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109944.162030] c2 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109949.761189] c2 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109953.001345] c3 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109955.642066] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109961.882361] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109964.191861] c3 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[109967.191132] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

|grep "msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received" | wc <

76 608 5852
[HTC 10 Guides, News, & Discussion] StilsonCanyon:
Okay, I'm a noob. I haven't used adb before, so if I can get some more help on the steps to run the commands, I'll do my best.

Here's what I've done so far: install Android SDK tools, enabled Developer Options + USB debugging on my phone, run "adb devices" and I see my phone listed as a "device".

My next thought was to connect to it using "adb connect <deviceid>" and I get: "unable to connect to HT64MBN01322:5555: cannot resolve host 'HT64MBN01322' and port 5555: No such host is known."

My 10 is an unlocked US model.

Help?
[HTC 10 Guides, News, & Discussion] Genetic517:
[MENTION=1416236]devsk[/MENTION]

See my attached pic

. i suppose i could have just pasted it but here you go. if its showing anything that means i have the wifi bug as well? ive been getting pretty great battery life and i always keep wifi on.... running 1.53 firmware, on viper 1.3.
[HTC 10 Guides, News, & Discussion] Haldi4803:
Used Script Manager included Shell and not Android terminal.

That thing sometimes seems to have problems with multiple lines and copy paste.

The Problem is, if I turn off WiFi I also need to turn off Location search via WiFi. Which makes finding myself on the map take years.

And im now in Manila, 4g coverage is horrible and the 3g net is sooooooo slow ~.~

Never used Sunshine. Still on S-On.
[HTC 10 Guides, News, & Discussion] Genetic517:
I thought that kernel bug was only if you were s-off and locked bootloader?
[HTC 10 Guides, News, & Discussion] wineds:
So all we can say so far is that it appears to be an issue with 1.5x firmware?
[HTC 10 Guides, News, & Discussion] reihead:
Have the same problem. Will try to get the data later and post it here
[HTC 10 Guides, News, & Discussion] reihead:
WIFI OFF

[69385.550657] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[69400.289648] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[69422.250698] c2 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[69442.250462] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[69445.780901] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[69462.260685] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

WIFI ON

[70324.740258] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70334.611773] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70341.771470] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70347.310141] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70351.733274] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70358.881960] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70368.853790] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70376.020336] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70380.761847] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70385.984401] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70764.921877] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70771.100311] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70783.971123] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70790.130462] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70803.003465] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70809.171981] c1 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70822.053654] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70828.211792] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70841.100315] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

[70847.250514] c0 458 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received

On 1.53.771.6

Stock Kernel.
[HTC 10 Guides, News, & Discussion] SamueleBrancaccio:
We need to talk about this problem with all the best forum... Pocketnow, the verge, androidpolice etc etc.... HTC can not listen to us... we need the most read articles to let people know this thing at all, We need someone to write us an article about this :(
[HTC 10 Guides, News, & Discussion] Haldi4803:
Lol.

Safe Mode, Boot, then press volume down. No apps! No greenify, amplify or anything.

Anyone can do a short check in Safe mode for 1-2h to see what happens ?

This looks horrible ^^
[HTC 10 Guides, News, & Discussion] devsk:
Which corroborates the fact that its a kernel issue and presence of apps does not make a difference. We knew that because LTE-only mode gives a great battery life with all the same apps. And moreover, we have the debugs from the kernel logging.
[HTC 10 Guides, News, & Discussion] Haldi4803:
On the contrary. My apps manage to suppress the issue to the most!

From 2%/h to 0.4%/h

Not sure if Greenify or Amplify e something else. But it reduces the issue.

So if any one else with this issue could try with Safe mode, and with greenify and amplify this would be a proof to my theory.
[HTC 10 Guides, News, & Discussion] devsk:
I was looking at other phones running 6.0.1 MM code that I have. Their 'dmesg' is quiet. None of this suspend/resume action of the wifi driver. And wifi gives better battery life than LTE on those.
[HTC 10 Guides, News, & Discussion] devsk:
You mean the apps which put even the system in deep doze mode, which would shut the driver down...:) Are you using aggressive mode in greenify?

I meant the usual apps which contribute to battery drain.
[HTC 10 Guides, News, & Discussion] automaddux:
I would like to add that I was looking through the forums to see if anyone was having problems with SMS bit stopped at this one because I also suffer from a constant disconnect with WIFI. It's usually at my house that I notice it the most but I do find it sometimes when I'm on other networks.

The weird thing is that I've also had this problem on a number of phones. In fact the last three phones I've had have all experienced the same thing to some degree. I've owned a Moto X 2014

LG G4, and now this device and they all do this. I felt as though it's my wifi router but all the diagnostics and setting changes have proved no success.
[HTC 10 Guides, News, & Discussion] devsk:
Just to see if greenify will help with this, I enabled the experimental aggressive mode and alternative screen off mode. After about 30 mins, the suspend/resume activity died, zero!!

The IP was still assigned to wlan0. I pinged and same result: varying ping times and dropped pkts from pinging from outside coming in. I browsed to a website, it hesitated and loaded the page. And the suspend/resume action started all over again.

So, looks like greenify can reduce the screen off, standby usage by wifi. But the erratic connection and battery eating habit of the wifi returns as soon as you wake the device and browse.
[HTC 10 Guides, News, & Discussion] devsk:
Follow the steps in post 1/4/135 to verify that this issue affects you.

Let's not confuse issues. If it happens with all phones, most likely its a router issue. Borrow another router from a friend and try. If it happens only with HTC 10, most likely its this issue we are discussing here.
[HTC 10 Guides, News, & Discussion] automaddux:
I will try to do that when/if I have time but I will restate that it happens with other networks also. Not just my router. Old routers, I've tried changing settings. Also my tablet works fine on the same router, as does my wife's phone and tablet.
[HTC 10 Guides, News, & Discussion] live-evil:
You don't get the log spam if you invoke wpa_supplicant from linux chroot. So it might be a htc process telling it to suspend etc..
[HTC 10 Guides, News, & Discussion] devsk:
Can you elaborate on how you managed to run the wpa_supplicant in a Linux chroot inside your HTC 10? I am very interested in that...:)
[HTC 10 Guides, News, & Discussion] devsk:
It is possible that there is a common thread among these 3 phones: may be its Broadcom chip in all of them. It would help if you could get vendor information from moto x 2014 and lg g4.
[HTC 10 Guides, News, & Discussion] live-evil:
Assume you know to create a linux chroot ... i use linuxdeploy. It requires root.

apt install wpa_supplicant

cp /data/misc/wifi/wpa_supplicant.conf to your chroot.

shutdown wifi from settings in android

You might have to enable the ctrl group Stuff in wpa_supplicant.conf so wpa_cli will work

anyway run wpa_supplicant withe standard command

wpa_supplicant -Dnl80211 -iwlan0 -c/pathtoyour/wpa_supplicant.conf &

if everything is working running the command "dhclient" will work you get a ip address. No real android apps will have net access only those which use linux/cmdline interface. I probably missed a step i think i had to comment out something in wpa_supplicant.conf for it to work.
[HTC 10 Guides, News, & Discussion] devsk:
Why not run that from a native root shell itself? Both wpa_supplicant and dhcpcd are there in native shell.

Edit: it does not work. Do you remember what the edit you did to wpa_supplicant.conf?
[HTC 10 Guides, News, & Discussion] live-evil:
I tried native and it didn't work

Comment out hs20=1
[HTC 10 Guides, News, & Discussion] devsk:
Yeah, native does not work for sure. I fiddled with it for a bit and it refuses to connect to the AP. There is some other glue missing. And that glue is likely what's creating the suspend/resume churn.
[HTC 10 Guides, News, & Discussion] Igor6661:
well this is interesting, i turned wifi OFF, put the phone in extreme power saving mode and when i woke up it shows wifi was ON all night, and consumed quite a bit of battery.

i don't understand how this can happen. it's like software is not controlling the hardware.

more and more i think this is a hardware error or HTC would have found it already. and from the past we know that they don't admit hardware errors.

could it be a false batch ? my s/n starts with FA653...
[HTC 10 Guides, News, & Discussion] tonnytech:
***Del
[HTC 10 Guides, News, & Discussion] SamueleBrancaccio:
In the night i make a test.

HTC 10 without app... factory reset and connect with my wifi (netgear)

No push, nothing.

02.00AM

10.00AM

37% / 16%

I hate this phone!! I hate htc because don't do anything!!!!

Wlan_rx_wake destroy my battery every day and every night... the solution is don't use wifi... htc you are ridicolous!!!

https://www.dropbox.com/s/1gijvqlfw8flati/Screenshot_20160625-112119.png?dl=0
[HTC 10 Guides, News, & Discussion] superinventions:
I think reinstall the software will fix the problem, and also you may calibrate battery, that you can find application for calibrate in playstore
[HTC 10 Guides, News, & Discussion] SamueleBrancaccio:
Why reinstall the identic version if the problem is extended to all?

If i pay 25$ for reinstall the RUU be wasting my money and the problem still presents again and again.... I make 6/7 factory reset and nothing is change....

I do not spend money to reinstall the same system 1.30.401.1 because I know it would not change anything... the fix has to do it fast htc...
[HTC 10 Guides, News, & Discussion] DoctorB0NG:
Reflashing/factory resetting will not work. I've tried multiple times with multiple different ROMs/RUUs and the issue persists each time.
[HTC 10 Guides, News, & Discussion] automaddux:
Ok. So I found my issue, at least I think I did.

On all the routers I've had I've tried to utilize both 2.4 and 5 GHz bands thinking that if I get disconnected from one my phone will connect to the other without too much problem.

Yesterday, I decided to just try out one or the other, I forgot the 5GHz band and turned off automatic band switch and just used the 2.4 band.

So far this has shown to have fixed my problem and would also explain why I've had the same problem on all the phones I've had in the past.

Sorry for any possible confusion, it's just that what people were describing (constant disconnections) sounded like what I was experiencing.
[HTC 10 Guides, News, & Discussion] devsk:
I had already limited it to 2.4Ghz only to reduce the scope of the problem. It does not change anything with respect to the issue discussed in this thread.
[HTC 10 Guides, News, & Discussion] Haldi4803:
Grahhhhh goddaaaaammmiiittt....

I've had my phone in Safe mode over night, LTE only this time, lost 1% in 8h and then connected the tablet to use the ADB bugreport command, but pressed the "connect as data" button one the phone to early so it reset battery stats and i have a Bug report of 103ms -.- so I can't make any comparison of what warlocks there are on LTE and which are on WiFi only -.-

P.S. Gonna try ADB shell dumpsys batterystats -enable full-wake-history next time in WiFi standby :) should show some more.
[HTC 10 Guides, News, & Discussion] tonnytech:
reflashing will do nothing , the only work around / solution at the moment is turn wi fi of when phone goes to sleep , ive found doing this i go from 3.5 hours sot to 6.5 / 7 hours sot.
[HTC 10 Guides, News, & Discussion] live-evil:
The issue i believe is tied to broadcom 4359 chipset. The g5 uses 4356 instead of 4359. the 4359 is a better chipset.

See http://www.anandtech.com/show/9035/...m4359-and-bcm4355-wifi-combo-chips-announced.

Is there another android device using 4359?
[HTC 10 Guides, News, & Discussion] Naxxrumas:
Thank you .. ^_^
[HTC 10 Guides, News, & Discussion] InTents:
The Samsung S7 uses the Broadcom 4359 chipset.

But we don't see Samsung S7 users complaining about this issue. Which still points to HTC.
[HTC 10 Guides, News, & Discussion] live-evil:
Both the 820 and sumsung chipset versions?

Time to find the kernel source
[HTC 10 Guides, News, & Discussion] grega_slo:
Well well well, finally.

Wifi on all night long
[HTC 10 Guides, News, & Discussion] InTents:
Cool. What changes did you make to your phone?
[HTC 10 Guides, News, & Discussion] grega_slo:
None :)

Have to do another test to confirm this one...
[HTC 10 Guides, News, & Discussion] EtherealRemnant:
I grow so tired of this game... I'm getting really frustrated with this issue. If I didn't have my vape mod right now I'd lose my mind. I'm stuck with this phone til November when I can jump again and while I've been happy with 20 hours and almost 6 hours SoT by turning WiFi off when asleep, its really got me annoyed knowing how much better it could be. Good thing I have a 6GB data plan and a full 20GB data stash for when I'm out of the house...
[HTC 10 Guides, News, & Discussion] SamueleBrancaccio:
I'm frustrated with you... tonight i lost 20%...

53%/33%.... stock 1.30.401.1 no root...

With 0 app installed or with my personal app nothing change... the problem appear only if the htc 10 is connect with wifi..

2 months with this problem...
[HTC 10 Guides, News, & Discussion] SamueleBrancaccio:
How did you do ? I would get me too the same result .. can you help me ?
[HTC 10 Guides, News, & Discussion] AliLaPointe:
Yeah man, would love to know what you did to achieve this. Keep us posted.
[HTC 10 Guides, News, & Discussion] grega_slo:
I'm doing another test tonight. Won't post anything until I'm sure I don't want to confuse it even more.
[HTC 10 Guides, News, & Discussion] Haldi4803:
Not sure if someone already has posted detailed stats from elementalX Kernel v0.08

While in use, Display on Tapatalk:

# sh /storage/emulated/0/Download/Scripts/WlanStats
[25824.152945] c0 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[25826.090043] c0 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[25830.060166] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[25835.182516] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[25845.048128] c0 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[25853.573005] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[25855.082341] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[25859.566025] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[25863.399628] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[25868.402263] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26078.062837] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26081.332488] c0 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26082.442229] c2 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26085.229167] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26090.404074] c0 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26093.255016] c0 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26097.282274] c0 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26106.429150] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26108.297840] c2 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
[26110.173442] c1 463 msm_pcie_pm_suspend: RC0: PM_Enter_L23 is received
70 560 5320
[HTC 10 Guides, News, & Discussion] Igor6661:
so it's the same thing with his kernel as well ? anybody told him ? maybe flar2 can do something about it since HTC can't.
[HTC 10 Guides, News, & Discussion] tkoreaper:
This doesn't happen to me using EX Kernel, or any other configuration for that matter, so I don't think this is a kernel issue... Hardware possibly? or what about specific device issue? I have a US Unlocked version.
[HTC 10 Guides, News, & Discussion] devsk:
did you run the commands from post #4? Can you also give us the vendor ID of your wifi chip like the following:

root@htc_pmewl:/ # cat /sys/bus/pci/devices/0000\:01\:00.0/vendor
0x14e4

root@htc_pmewl:/ # cat /sys/module/bcmdhd/parameters/firmware_path
/system/etc/firmware/fw_bcm4359.bin

root@htc_pmewl:/ # md5sum /system/etc/firmware/fw_bcm4359.bin
edde8438f68e226ad4dd5eb627ebf03b /system/etc/firmware/fw_bcm4359.bin

14e4 in the above output is Broadcom and the driver bcmdhd is using bcm4359 firmware.

Please run these commands for us. You are an outlier and its good to get some input from you about the chip you are running. If you could provide the output of these commands in addition to the commands in post #4, it will be help us figure things out.

If it turns out that you are using a different firmware for whatever reasons, we can follow up that lead by trying your firmware on my phone, which is also US Unlocked.
[HTC 10 Guides, News, & Discussion] devsk:
[MENTION=266012]Urban Strata[/MENTION]: Any updates on this critical issue?
[HTC 10 Guides, News, & Discussion] grega_slo:
Huh OK, still not perfect but manageable...

What I did was lowered router advertising messages for IPv6 from 20 seconds to 4 minutes. No change at all on phone.

I get even better values when running in IPv4 ONLY networks.

People with problems are you 100% sure you don`t use IPv6? Can someone do wireshark trace from computer which is in the same network as phone?

[MENTION=1416236]devsk[/MENTION]: I have same output as you regarding firmware.

Furthermore I tried with EU and US radio firmwares and had the same results...
[HTC 10 Guides, News, & Discussion] EtherealRemnant:
IPv6 is completely disabled on my Trendnet TEW-812DRU and always has been and its still an issue.

Funny thing is that I used BubbleUPnP to stream a movie to my Fire TV tonight and it didn't skip a single beat... I would have expected it to drop out.
[HTC 10 Guides, News, & Discussion] Haldi4803:
Well..... as I sleep in a different Hotel every night I don't have access to the Router at all.

Is there any way to block IPv6 on the phone?
[HTC 10 Guides, News, & Discussion] DoctorB0NG:
Honestly it's rather sad that their paid QA team didn't see this issue and yet a group of random strangers on the internet have identified the issue and are willing to supply info about the issue for free.

Come on, HTC. I'm getting awfully sick of running my phone exclusively on LTE.
[HTC 10 Guides, News, & Discussion] SamueleBrancaccio:
you are the best. I agree with you