yashsingh1/xdaforums huggingface dataset:
[Tilt, TyTN II, MDA Vario III General] andyclay:
Getting HTC's attention to the problems

It's been my experience that a letter from a law firm always get's attention. If there is a serious interest in getting a list of issues settled all those interested should chip in, spend some money with a lawyer and get some legal correspondence going to HTC USA. If you want a corp to take you seriously sending a lawyer to address your concerns and maybe letting the media know of a group looking for satisfaction can often get you the attention you need.
[Tilt, TyTN II, MDA Vario III General] gthing:
What the hell are you talking about? These devices aren't even comparable.

We're talking about cars, and you're telling us a space shuttle is the best car around!

I'm sorry, but nobody but you is going to want to carry around this (relatively) massive thing along with a USB or bluetooth phone just so they can make calls. Such a notion is ridiculous. I may as well carry a satellite dish around with me so I can watch TV on my watch.

Get real.
[Tilt, TyTN II, MDA Vario III General] nerikindahouse:
I think that the idea of the letter from a law firm is a good one. But its impact would be much greater if this law firm represented the 3.000 customers who co-signed the online petition (http://www.petitiononline.com/tytn2vid).

So if you people know a lawyer who can help us all with that issue...
[Tilt, TyTN II, MDA Vario III General] gfxMaven:
I second what homey said: it IS crap. I'm a graphic designer by profession and was seriously considering purchasing a Tilt (almost did last week) but then I read up on all the problems on this site. I decided to see for myself and borrowed my boy's Tilt. Man, my Eten M500 outperforms it in many aspects: I couldn't use graphic software for quick mockups and sketches on the go (device would slow to a crawl), browsing the web via Picsel was an exercise in futility (and I hear IE's just as bad), I couldn't run through my graphic portfolio using Picsel (which I use on my Eten to present quick mockups to clients), emulators that run fine on my 2 year old Eten run like they're running on a 5MHz processor (FinalBurn, Genesis Plus, PocketSNES, PocketGBA) and I'm assuming it'll be the same with any touchscreen enabled game/software.

What's so great about it? This device was rushed out the door and should never have been released in the state it's in. I can only imagine how much madder I'd be if I'd actually shelled out the $500 - $700 for the device. When my 4 year old $150, 200MHz PPC2002 Toshiba E310 can run an emulator better than a $700, 400MHz 3D-accelerated "super-device", I'm sorry but it IS "crap". Oh, and thanks XDA for a well-timed heads up. Hopefully you guys can figure this out cuz that's all that keeps this from being a good device.
[Tilt, TyTN II, MDA Vario III General] gfxMaven:
After going back and forth with HTC support and demanding feedback from management this was the final official response from some cat named Muhaham. I'll be posting this in the other two Kaiser-driver related threads as well. Me, I'm done. Unless XDA Devs can figure this out I'll think three, four, five times before ever purchasing HTC. If Eten would just upgrade their memory to128MB I'll be set for life. Anyway, the response:

Hello ******,

We here at HTC Technical Support definitely understand your concern about using our devices to their maximum potential. In this case regarding the hardware acceleration for our HTC TyTN II and its carrier branded versions that is affecting the viewing, capturing, rendering, and playback of media on the device.

We have received lots of user feedback regarding the use of the above functions similar to what you are experiencing.

Unfortunately, at this point in time, we do not have a solution to increase the device's performance with respect to those functions; however, we have forwarded your concerns to our Product Development Team for resolution.

I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.

HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
http://www.cingular.com/support/

False advertising, bait-and-switch, whatever. Most powerful device my ***.
[Tilt, TyTN II, MDA Vario III General] getwilde:
I know this is a Kaiser thread, but since this issue affects multiple devices, I thought I'd post the response I received from "Max" at HTC support today.

From: Max [mailto:cingular_support@america.htc.com]
Sent: Friday, January 25, 2008 4:45 PM
Subject: Re: Sprint Mogul <<#4137-15910#>>

Hello (name removed),

It is definitely unfortunate that your Sprint Mogul is not meeting your
performance expectations. Below is HTC's official response on this recent
matter and unfortunately we do not have any further information at this
point in time:

“HTC is committed to delivering a portfolio of devices that offer a wide
variety of communication, connectivity and entertainment functionality. HTC
does not offer dedicated or optimized multimedia devices and can confirm
that its Qualcomm MSM7xxx-based devices do not use ATI’s Imageon video
acceleration hardware.

HTC believes the overall value of its devices based on their combination of
functionality and connectivity exceeds their ability to play or render high-
resolution video. These devices do still provide a rich multimedia experience
comparable to that of most smartphones and enable a variety of audio and
video file formats.

HTC values its customers and the overall online community of mobile device
enthusiasts and fans. HTC plans to include video acceleration
hardware in future video-centric devices that will enable high-resolution
video support.”

Thank you for your inquiry,
HTC Technical Support

I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.

HTC Technical Support

I sent Max the following response. Hopefully if enough of us complain, HTC will get the message. If you haven't sent an email yet, or called them, I urge you to do both. If we make enough noise, collectively, we can get this resolved.

Hi Max,

Thanks for the prompt reply.

My complaint is not based on any “ability to play or render high-resolution
video”. I did not purchase this device for multimedia; I bought it for
productivity. My complaint is about *basic* screen rendering and the overall
responsiveness of the device being sluggish and unresponsive. HTC’s official
response below suggests that management does not understand the true
problem.

I spent a significant amount of money on this device, partly after reading
positive reviews about the Qualcomm chipset. I was NOT told by HTC that
its devices do not achieve the performance numbers given by Qualcomm. If I
had known this, *I would not have purchased this device.* This is the
reason for my complaint. I have also lodged complaints with Sprint and my
local vendor.

HTC would be wise to reconsider its stance. The company is
quickly undoing the positive image that it has taken years to create.

PLEASE pass this message on to upper management.

Regards
[Tilt, TyTN II, MDA Vario III General] demonizator:
Hi guys,

I was just gonna buy my first ppc and I was so excited that it would be the "most powerfull" TyTNII when I came upon this BIG issue with the video rendering, etc. I read almost every source online regarding this problem and I really really hope that HTC will release the so awaited driver package soon. The one that we customers I beleive should have in first place.

The thing that worries me is that the more I read about it the more I think that they will never release full working drivers utilizing the full power of the Qualcomm chipset. I beleive this is the next marketing trick so the company can use the same platform with its future models which - having the drivers, will advertise as the "even more powerfull" ones. Which is sad and by far very very disappointing.

dEM
[Tilt, TyTN II, MDA Vario III General] kpilcher:
Returning my Tilt tomorrow

Sadly, my 30 days is almost up and it is now or never. Since there is no sign of HTC actually standing behind their product, I'm forced to dump it so I'm taking it back for a refund tomorrow. The Tilt is really the best device I've ever used, on paper. The sad reality is that it has a tremendous feature set, but all of which it performs sub-par.

I'll never buy an HTC product on the cutting edge again. HTC's cutting edge stabs their customers in the heart.

For all you HTC folks out there. I'm a typical professional user, not a developer, not a ROM chef, not a hacker... I just wanted a good business PDA/Phone.

Bye Tilt, I'll miss you.
[Tilt, TyTN II, MDA Vario III General] Bronx31:
I just love your response. Just had to quote it:)
[Tilt, TyTN II, MDA Vario III General] demonizator:
Have you visited the Qualcomm's site soon? It's so strange that every link on that site except for the ones forwarding to the chipsets' specs is working. When you try to read something for the MSM7200, Qtv or Q3Dimension it gets you back to the home page.

;)
[Tilt, TyTN II, MDA Vario III General] Phred75:
Ya I asked their webmaster about this and it had something to do with a lawsuit that was thrown at Qualcomm.
[Tilt, TyTN II, MDA Vario III General] skr_xd:
Iam very much disappointed with my Kaiser:( & HTC :mad:

just now switched to kaiser from Hermes and can't digest the reality:(
[Tilt, TyTN II, MDA Vario III General] edenc:
A "Close but no cigar" for HTC

I recently moved from a Hermes to an Advantage as I wanted the built-in GPS AND a keyboard and found that the shift from PDA to Ultra portable a bit of a pain. So I decided to sell my Advantage and go back to TyTn formfactor. So, Advantage is up for sale with lots of bids, TyTn long gone and the day I am due to buy Kaiser I find this thread purely by chance looking at the wiki for Polaris. Kaiser really filled a gap in market; what a shame to miss out on "Bully's star prize"
[Tilt, TyTN II, MDA Vario III General] hidavi:
I feel betrayed by HTC. I was all, "Hey, this Wing kicks ass! HTC is great! How about I get their better phone? Its supposed to kick even more ass!"

So out I go and buy a Tilt only to find out days later that despite costing $200 more, its actually not as good for what I want it to do than my Wing. Thanks a lot HTC.

My next phone: IPhone 2 B!TCHES
[Tilt, TyTN II, MDA Vario III General] johnllombart:
I feel the same way. I'm stuck with the kaiser's sister product, vogue. I didn't plan on purchasing this phone but the look combined with the promised functionality was too sweet not to purchase it.

After the new phone initial "omg it's so kewl" phase wore off. I began to notice how frustrating it was to scroll up and down a page on IE.

I'm not upset that AVC video needs extra software and tweaking to play or that a *NES* (yes NES like the one form the 80's) emulator runs like crap. But the fact that doing the most routine task such as web surfing slows to a crawl is extremely dissapointing.

I'm very dissapointed with HTC and their lack of consideration for it's customers. We work hard for our money and expect our products to atleast provide some improvement (even if it's only adding racing flames to the sides of the phone) to new products over their previous generation bretheran.

HTC's response of providing these drivers for next generation devices is upsurd. In essence they will repackage current generation technology and employ their hidden potential by including video drivers and marketing it as *The kewlest pda phone ever* (as we were promised).

If this issue is not resolved during this product generation. I will never purchase a htc phone again. Frankly, i'm even considering leave sprint, whom I've been a customer with for over a decade.

John
[Tilt, TyTN II, MDA Vario III General] firefly77:
Now when your colleague at work pulls out his 399$ iPhone under florescent lights and asks you to show him your device, you can't help feel like an idiot with your 599$ blank screen [/quote]

NICE!
[Tilt, TyTN II, MDA Vario III General] Mobilities:
I Agree i work for a company that distributes HTC phones and i have been using the TYTNII(Kasiser). It is awesome. you guys are just stuck up
[Tilt, TyTN II, MDA Vario III General] mchapman007:
Nice 1st post as a propagandist. I have the Tilt and I'm also very happy with it, but why can't I use the full potential of my device? Why do I need a Bluetooth fix and a camera fix?, why did they have to release an updated ROM? and why are we waiting for another ROM update?

There must be some issues with this that you can't deny! Yes, it's awesome but has the potential to be spectacular..... Just my 2cents!!!!
[Tilt, TyTN II, MDA Vario III General] djboo:
giving up.

seriously, the more i use this kaiser, the more i hate it. it was supposed to replace a broken XDA exec, but seriously, ive ended up using my BlueAngel more as its a better device for emus etc.

the laughable things are the misguided choices of HTC. give us hsdpa so our browsing is uber fast. well, that is until u try and use a browser. on the exec i used to use real facebook, on the kaiser im forced to use the mobile version - not because of screen res, but coz of awful scrolling.

it wouldnt be too bad if it was a cheap fone. hell, i could live with it easier if i didnt know that the hardware in that device is awesome and that the only reason its ass is that HTC got lazy.

And their fix? a new HTC phone.

my fix? ebaying the kaiser and getting an imate ultimate 9502... after over 9 previous HTC devices, the kaiser is the camel that broke the straws back.
[Tilt, TyTN II, MDA Vario III General] hidavi:
The 9502 is made by HTC...
[Tilt, TyTN II, MDA Vario III General] djboo:
typical. at least it works tho - having someone else between htc and the customer does ensure some quality checking.

is there really any alternative to htc that isnt made by htc and has all the features of the kaiser - the etens are the closest i guess but they shirk on ram
[Tilt, TyTN II, MDA Vario III General] hidavi:
No... sorry man, HTC is pwning the industry right now.
[Tilt, TyTN II, MDA Vario III General] pyraxiate:
LOL

Stuck up?????? You must be mistaken. Most of us here purchased the TYTN II because it was supposed to use the latest hardware. Dual cores, ATI Graphics card, more mem. These are the things most of us POWER users look for when we purchase devices. The fact that you work for an outfit selling devices shows on its own that you're not qualified to critique others opinions, as sales people have little to no technological experience. When a corporation boasts using a processor such as the Samsung MSM7200 in this product, they damn well better deliver the full processors capabilities. Would you purchase an Intel core2duo processor only to find Gateway or Sony disabled one of the cores on it , and be complacent? HELL NO! you would want them to either correct their errors or you return the product. Thats what we are doing. We are in the phase where we are asking HTC to resolve their mistakes. I had the original TYTN and was sad to see that the video rendering was little to NO improvement despite supposedly having a far superior GPU. You call us stuck up, I call you an idiot that should put a filter on your words. OBVIOUSLY you dont use the phone the way most of us here do.

Anyway, Ive signed all the petitions, but am sad to see that http://www.htcclassaction.org/ has pretty much said HTC will do nothing to fix the problem.

Although the device isnt terrible to use, Its still not what was promised to the consumer. If Apple's new Iphone allows tethering, im sad to say I may be forced to go that route when the new 3G product hits the shelves, especially since they opened the OS up finally for software development.

Just my two cents

Ciao
[Tilt, TyTN II, MDA Vario III General] morethanlife:
wrong post...
[Tilt, TyTN II, MDA Vario III General] smd11873:
The video is horrible and I am just learning why. I too have a $99 dollar GPS that plays video better.

SD
[Tilt, TyTN II, MDA Vario III General] DickeFix:
Is there still a problem???

I think this driver issue is a thing of the past. The graphics benchmark results I get with my Tytn II with Windows Mobile 6.1 are very good and I don´t understand why there still are complains about the graphic speed. I have no problems at all. If it is dark the camera needs to lower the frame rate to reduce noise but that is normal. Here are benchmarks with Tytn II:

SPB Benchmark 1.6

================

Graphics index of 3984

CPU index of 1560.

TCPMP (Zoom 100%)

======================

RL_MQB (320x240):164.96%

RL_XQ (640x480): 84:40%

TCPMP results are dramatically better figures than reported for TytnII at Smape (97.62% and 23.38%)
[Tilt, TyTN II, MDA Vario III General] ChumleyEX:
Yeah maybe that's why this thread hasn't been posted in for almost a year. I don't see your reason for posting in it. Also this is a double post of yours.
[Tilt, TyTN II, MDA Vario III General] DickeFix:
The reason for posting is that I found no information about the improvements of the video playback performance. At Youtube and Amazon there are still very conflicting experiences of the unit and Wikipedia still gives the impression that this is a big issue. I believe that my benchmark results concludes that great improvements have been made and that people with very slow drivers should upgrade to make the video playback at least as good as other units with same hardware. If I had got that information earlier I would have bought the unit already a year ago despite the higher price. Hence, I hope my post will be of use for other people looking for that info. I put hours of research to come to this conclusion so I had hoped for a more positive response.

The drivers do still not support OpenGL so for 3D gaming the drivers from HTC Class Action are still needed
[Tilt, TyTN II, MDA Vario III General] ChumleyEX:
I thought this was common knowledge.
[Tilt, TyTN II, MDA Vario III General] biofidius:
I have just bought a Kaiser and looked at Wikipedia before my purchase. If the information on Wikipedia is out of date, can someone with some knowledge of the video driver performance please update it?
[Tilt, TyTN II, MDA Vario III General] RubberDucky451:
All you really need to do is flash a new ROM. It should have the new drivers already installed for you. I have no problems with video (running coreplayer)
[Tilt, TyTN II, MDA Vario III General] colincraven:
I have a link that might help. Please give me permission to post it. I'm not a new user, have been with XDA for almost two years.
[Tilt, TyTN II, MDA Vario III General] ChumleyEX:
ALAKAZAM

You have permission to post your link.
[Tilt, TyTN II, MDA Vario III General] CrowdedCranium:
I as a afraid I just had a crappy unit.

I am glad I went surfing this evening. This is an issue that has irritated me to no end for some time now. My 8925 is a wonderfull instrument performing GPS via tomtom6, and quick checks on the email while out and about. But, the absolutely vomit inducing video and lack of attention to this issue has caused me in recent times to seriously rethink and automatic cash out for an HTC.

This last Christmas I was reduced to capturing the family all together with an $8.00 keychain video camera.

I have been extremely interested in the new generation of devices built around the nVidia Tegra2. But, I will have to have the HTC built equipment proven before it goes on the acquisition list.:cool:
[Upgrading, Modifying and Unlocking] BlackLight5:
Hi guys, i recently got a hold of PSP 5455 factory rom files, so my request is obvious as it is.

It's MTK6582 , SP Flashtool files... i revived the mobile from bricking thx to that, but now i would like something like cyanogen for that or something,

is it challenge or impossible to make custom rom out of it, if it is possible i will upload it.
[YU Yureka Q&A, Help & Troubleshooting] vignesh_chr:
"Unfotunately Google play service stopped after upgrading to latest Cynogen12"

I keep getting an error " UnfortunatelyGoogle play service stopped " and also for same error for "Unfortunately Google Play Music stopped" after upgrading my yureka plus to latest Cynogen release. I am not able to listen not even a single song. Its frustrating.

Chrome also crashing saying "unfortunately Chrome services stopped"
[Galaxy S 4 Q&A, Help & Troubleshooting] Flixzorn:
As my microusb jack on my sgs4 is starting to wear out i was wandering if i could use the two terminals on the back for the Qi charging pad for charging with a USB powerblock or computer etc?

What i was thinkin is to take a USB lead and just keep the male USB A plug, bare the wires and then connect the red and black wires to the Qi charging terminals on my phone, thus providing my phone with another means of charging..

So i guess im wondering if its possible to put 5v DC on the Qi pad terminals without damaging anything..

Grateful for any help
[Verizon Samsung Galaxy S6 Edge] grim281:
Anyone else have an issue with the night clock freezing at the same time every night? Mine gets stuck at 1:20am every day. As soon as I hit the home button, the time corrects itself. Any ideas?
[OnePlus 2 Q&A, Help & Troubleshooting] Rohit bhor:
I updated to beta 3.0.1 and sometimes the hardware button dosent work(back and app changer). It might be due to sweat. I dont know what the problem is. Home button works just fine . any help??

Thanque
[OnePlus 2 Q&A, Help & Troubleshooting] wrxchris13:
ive ran into a big problem. i had my OP2 rooted and loaded with CM12. Recently i wanted to revert back to stock to receive all the updates for the phone and in the process of reversing everything, i've managed to lose everything as i was expecting when i was initially going to. Now the bootloader will not unlock with using "fastboot oem unlock". The phone restarts out of fastboot to the 1+ logo then black screen or just sits in a constant boot loop.

Any and all help will be greatly appreciated.
[OnePlus 2 Q&A, Help & Troubleshooting] vtech7634:
It's sad no one answered your post u know I'm going thru the same problem
[OnePlus 2 Q&A, Help & Troubleshooting] barni090:
Done everything like enable OEM unlock and USB Debugging in developer settings?
[Xiaomi Mi Note Pro] Deleted member 6399464:
Hi guys from XDA. Yesterday i buy this phone. I downloaded the Xiaomi.eu ROM, last developer rom, 6.26. But this phone overheats and i can't low the T°. I downloaded the Kernel Auditor app from the play store, i modified the Cpu, Gpu and Thermal Sensor, but i can't low the T°, im searching a stable rom. Also i do this trick: http://xdaforums.com/oneplus-2/general/power-tweaks-snapdragon-810-devices-t3261790 but also didn't result.

please help, my english is so horribe, sorry.
[Xiaomi Mi Note Pro] helderfp:
no overheat problem here
[Xiaomi Mi Note Pro] Deleted member 6399464:
I have overheating man. I get 30-36 ° without playing games. And drains battery, :c
[Xiaomi Mi Note Pro] Deleted member 6399464:
Sometimes i get 45... Help please.
[Xiaomi Mi Note Pro] helderfp:
come on that temperature is normal, and you have to remember that this phone has 1440x2560 pixels and 534 dpi, thats why batery drain.

playing games, about 4-5 hours of batery, whitout play maybe 1 day
[Xiaomi Mi Note Pro] Aqq123:
I never bothered to check the temperature on my phone but would say this sounds about normal. Otherwise, how much would you like to have?

If someone has overheating problems it could be caused by alterations to the graphite thermoconductive layer if the device was disassembled and/or the back panel replaced. But a temperature reading in the 30°C range is nowhere near overheating.