yashsingh1/xdaforums huggingface dataset:
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
OK, I have a nanoSIM coming (they asked what device it was for so I told them an HTC 10), and I ordered the unlocked 10 directly from HTC.

Thanks for the help so far! I'll post again once they get here and I attempt to set things up. :)
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
I had hoped to do exactly that. But having read so much in the past week about 3 or 4 different phones I was considering, I am not currently clear on whether that will work for sure. So I wanted a contingency plan, since SIM cards are pretty cheap. Plus I haven't activated a phone in a couple years, and don't remember the details on how it is done

I am admittedly nervous about these procedures to take a non Verizon phone and get it to work 100% on my Verizon line number. Especially given the monetary investment to do so. But having received some very awesome help in the past on this forum when I needed it, I am fairly confident if I have a problem you good folks will have a solution. :)

Once it gets here, is it a good idea to remove the included SIM card until the conversion steps are complete, and only then insert the card so I can activate the phone? Or does the card need to be in place to do the conversion from this guide? I am going to read the guide again and hopefully forget the stuff I had read about rooting and unlocking other phones before I found this guide.

EDIT -

I think that line I made red above was likely why I decided to order the SIM card, so it would already be set for my phone number. I would really not want to try option 2. In these parts the stores are not all that prolific, and I am not the "haggler" type. :)
[Verizon HTC 10 Guides, News, & Discussion] rwc95:
What do these commands do? I tried on mine to see if it makes any difference on service but it says erase not supported or something similar
[Verizon HTC 10 Guides, News, & Discussion] dottat:
You weren't in the correct mode. They wipe the nv radio settings forcing a backup to be restored from a golden config.
[Verizon HTC 10 Guides, News, & Discussion] rwc95:
OK thanks
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
I just got my Unlocked HTC 10 ordered directly from the HTC.com store. I wanted to make it known that IT SHIPPED WITHOUT ANY SIM CARD. So I can't consider using the one "it comes with".

The card I asked Verizon to send me, prepared to work with my current account, arrives sometime tomorrow. I am very glad I did that. :)

Until then, I'll work on the conversion process to make my new HTC10 Verizon compatible. Given the links that lead from this guide to other guides rather like branches on a tree, there are a great many steps to take. So I'll work through them carefully one step at a time, and hopefully won't miss anything. :)
[Verizon HTC 10 Guides, News, & Discussion] Brnway:
Good plan starting early. I just used Uh oh protection, and it took about 4 hours to get my phone flashed over to Verizon, including driver and ADB setup on my PC.

Sent from my IBM Selectric
[Verizon HTC 10 Guides, News, & Discussion] andybones:
Long read, but all good info.

Glad you updated as you went, this will surely help someone else along the way, as hTC doesn't give the best directions for the unlock token. I've never had any problems personally, but I can see why the issues arose.

Interesting that no SIM was included, thanks for sharing that as well.

Glad you are unlocked and ready to roll. Enjoy!
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
I'm working in it. But truthfully I hit roadblocks on every single step of the way. Between HTC's outdated info, and several things that may be "assumed" "everyone knows" (but I don't), I've had a lot of problems. One issue seems to be that things I already set up (like drivers) seem to disappear and have to keep being be re-done by Windows 7. Finally just got my PC to "see" the phone once again after getting the bootloader unlocked, so heading toward TWRP install next.

ADB keeps showing me "adb server version (31) doesn't match this client (36); killing....... *daemon started successfully* " every time I use it. But I am able to get a return with

adb devices

so apparently it is trying to work. I'd like to know what that mismatch thing is about.

And THEN.....I overloaded the XDA server. Lol
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
I finally made it to step 5 where I flash the RUU. The guide, and window on the PC remind this takes 5 minutes. Well, I'm 50 minutes into "Updating Boot.............." and still showing 0%. At what point do I bail out and start over? I don't want to unplug the USB cable if it will screw something up. The periods after Updating Boot on the PC are cycling, but all activity on the HTC10 display stopped very shortly into the process.

This is the second attempt to flash RUU. ( The checksum says it is OK). The first time I tried it failed and reported it could not update my HTC10.

Tried a third time and the phone jumps from 0-100% in the blink of an eye, then stalls out with the same graphic on its display. The update program on the PC never shows any sign of greater than 0% completed, even after an hour. When I finally force it closed with the Task Manager, it always reports "not responding".

When these kinds of nonsensical things happen to me, it is always because I am missing some key piece of information to make the project at hand work. Can someone please help me figure this out?

What's the maximum time this step should take? What should I do now?
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
Is the HTC Sync app, required by HTC to unlock the bootloader, a necessity to keep after that step is completed? I'm having USB connection issues still trying to run the RUU file, and I suspect HTC Sync is involved in them, possibly stealing the connection for its own use in the middle of the RUU process.
[Verizon HTC 10 Guides, News, & Discussion] andybones:
HTC sync can be deleted. The drivers get installed with hTC Sync - so if you have no need or intentions of using it go ahead and remove it.

Also in another post I think you mentioned about a fail in rebootruu mode. This is normal it says something about flushing again, I so just run the facebook flash cmd again, then it goes to about 90% until you do cmd fastboot reboot.

Also for RUU I prefer SD card method.
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
Facebook? Did you mean fastboot? :)

I was really wishing there was an SD card way to do this!! But I have no idea how. I've got a 128GB card in the HTC10, and in fact I had to use it to flash superSU, because I could not make it work over ADB.

>> I just found this

http://venomroms.com/ruu/

and in it, interestingly, he mentions HTC Sync being "an extremely annoying, stupid software, that interferes with the RUU.exe and breaks the update process ". Looks like my suspicions are founded. He said the same thing, that once Sync gets the drivers installed, it can be removed - the drivers will remain. (I am having flashbacks of the dreaded "ActiveStync" when I used Windows Mobile - wow what a pain that was!!!!!)

If the instructions on that site aren't what I need, could you point me to where I can learn how to do RUU using the SD card?

I'm going to remove HTC Sync and try again. I have a second download of the RUU package, and I am using the second "free" USB cable included with the HTC 10 because I suspected the first one might be faulty. HTC Sync never immediately connects. It always seems to have problems. This is what led me to think it might be PART of the problem.

Thanks!
[Verizon HTC 10 Guides, News, & Discussion] andybones:
Meant fastboot yea.

You can always trust venom as a source.

As for instructions for ruu can be found right in the thread

http://xdaforums.com/htc-10/how-to/unlocked-official-ruu-t3378540

But here they are as well. :cool:

*rename zip to 2PS6IMG.zip

*place zip on root of extSD (format fat32 no longer required)

*boot to download mode and follow on screen instructions
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
THANKS! I'm gonna try this right now. However, I did notice on that Venom site he specifically says DO NOT flash an RUU across GSM/CDMA types, which is exactly what we are doing in this thread. Was that something that changed here, and needs to be updated on his post?

---------- Post added at 05:06 PM ---------- Previous post was at 04:24 PM ----------

SUCCESS!! :D

Thank you SO MUCH!! The SD card procedure worked smoothly.

Questions -

1 -Can I still re-run the root / unlock bootloader steps 1-10 AFTER I activate the phone with Verizon, or should that be done BEFORE activating with Verizon?

I've got a brand new 4G LTE nanSIM card from them, and they had asked me what kind of phone when I asked for it, so I am really hoping it will all go smoothly from here.

Ah. I now realize the option to re-root is step 4B, listed BEFORE activating. So I guess I'll need to rerun steps 1-10 now.

2-As I re-run steps 1-10, to re-root and re-unlock the bootloader, I will be visting HTCdev again. Do I need to re-install HTC Sync as their site recommends, to get the bootloader unlocked, or is all they were really after just having the HTC Sync drivers installed, which are still in place on my PC, as I understand it.

3-I remember reading somewhere along the way about deleting two of some kind of modem files, but I don't see them in the OP here. Should I do that before or after activating, once I find those file names again? (Hmm. I searched the forum and can't find them now. Any idea where they were?) I recall there were 2 files, and there was some discussion over their names not having an underscore character in them as was originally posted.

---------- Post added at 05:58 PM ---------- Previous post was at 05:06 PM ----------

The chimps at Verizon, after a 2 hour tectonically paced online chat, with 10-15 minutes elapsing between each and every volley of text from them, sent me the wrong sized SIM card! They specifically asked me what phone, and I told them an HTC10. They sent a microSIM, not a nanoSIM. So now I have to order a SIM punch. :mad:
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
In Verizon mode there is no OEM Unlock Enable

I've got a new problem. I am trying to execute optional step 4a, to regain root. I have USB debugging turned on, but in this Verizon compatible conversion, there is no "enable OEM unlocking in Developer options".

When I try to use fastboot to get the identifier token, I get only this

So how do I enable the OEM unlocking so I can unlock the bootloader again? In download mode it does show "*** LOCKED***".
[Verizon HTC 10 Guides, News, & Discussion] andybones:
Just flash a custom ROM, includes root..
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
Oh, OK. But doing that doesn't yield an unlocked bootloader, does it? Is there any way for me to unlock it at this point?

I do have it re-rooted as per the guide, so I can run TWRP and things like Titanium Backup, Root Explorer, and found ExtSD Fix to allow access to the SD, so aside from cutting down the wrong sized SIM Verizon sent me, I should be ready to go.

THANK YOU for all your help!!
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
Using a new SIM card from Verizon WON'T WORK

OK.

I had asked Verizon online to send me a new nanoSIM card "for an HTC 10". What they shipped me was a microSIM.

So, since it was of no other use to me, I carefully cut it down to nanoSIM size using a template I found online. I put that into my newly converted unlocked HTC10, and booted it up. The phone indicated activation was not successful, and that I should call a number they gave for Verizon.

I did that, and after a couple unsuccessful attempts to activate it, the girl on the phone put me on hold. She came back and asked where I got the phone. I told her I bought it directly from HTC. I am not going to try to convince Verizon I bought the phone from them, since there is no sales record to back me up. She said the SIM card was working, but the reason it won't activate was that the IMEI ID number on my phone is (of course) not in the Verizon approved list of equipment IDs. We parted with her not being able to help me, and suggesting I take it up with the vendor. I left it at that, and did not try to tell them the whole story, as I assume that would go over like a lead balloon if I tried.

So, I have the option of cutting down the very microSIM in use on my Galaxy S5, and hoping it will activate the HTC 10 because it is currently active on my phone number. If that doesn't work, my wife has a Galaxy S6 which HAS a nanoSIM in it, so we could also try to activate the HTC 10 with HER number, and then if that worked, get a new nano-SIM card for her S6, and ask Verizon to activate it under MY phone number. We could then just switch numbers, and I keep the 10 and she keep her S6. But I would rather avoid the hassle of switching numbers, and also prefer to put my own hardware at risk rather than involve hers.

So my first choice is to hack my S5's microSIM and cross my fingers.

But the bottom line here is that Verizon is unwilling (on the phone) to go to any extra measures to activate one of these converted HTC 10s. The gentleman who posted that he got a sales clerk, on his third store visit attempt, to kludge the system so he could activate the phone was very lucky. I doubt we could all depend upon that kind of risk.

Edit - there is more to this story. See my next post.
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
So, in desperation, I cut down to nano size the working microSIM from my current Galaxy S5, and put that in the HTC 10. I did appear to be getting a signal, although out where I am the quality of it can range from 4G down to 1X on an unpredictable basis. However, I could not make a test call to my house phone. On the screen of the HTC 10 a message appeared saying dial *8899 for assistance. So I did that, and this time got another nice CS rep who seemed even more knowledgable. She too said my phone's IMEI is not on their system and asked where I got it. When I told her it was direct from HTC she said something like "maybe it is just an unlocked model" and quickly followed by "we can still make it work".

She then asked about my SIM card, and when I told her it was cut down from the S5 microSIM, she said that is the problem. The phone won't activate because it has the wrong type of SIM card in it. There are TYPES of SIM card? I thought they were all the same. She said no. Verizon has specific types of SIM cards for specific models of phone. Even for the HTC 10 there are 2 variants, one beginning with A and one with D. She seemed very confident in getting me the exact one I need, and attached detailed notes to our Verizon account so my wife can pick up the precise type of card I need at a corp. Verizon store she can pass on her way home from work tomorrow.

I'll report back when I know more. I am surely hoping this gal knows her stuff. She sounded very confident we could make it work regardless of the rogue IMEI number. I should have asked for her extension number, because I am sure if I have to call again I'll get someone else.

One other issue at this point is that Calendar, Gmail, and Exchange Server keep repeatedly "stopping" as I am trying to work through this. No idea what is causing that. I thought I had managed to update them on the Play Store. But now the Play Store won't open. Maybe I need to re-flash the RUU package?
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
I just found where I had read about this. It is mentioned in post 105 above.

I am guessing this is to be done AFTER one has successfully activated the phone.
[Verizon HTC 10 Guides, News, & Discussion] jcase:
I dont think it matters when, i did it right after s-off before activation
[Verizon HTC 10 Guides, News, & Discussion] andybones:
If Verizon won't activate the phone since it isn't a Verizon variant.

My other thoughts is to find a friend perhaps or family member? that has a phone with a nanoSIM slot on Verizon. Activate the device, then put it into the hTC 10 as then it is an active SIM. And the person you're borrowing the phone from should be able to just toss their SIM back in and it will activate without having to do anything. IDK. I used to switch between my M8 and M9 all the time and they were both nano SIM and all I had to do was put the SIM in the device and it would pick up service.

Best of luck.
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
I'm a little confused here, so please bear with me. I am going to put into my own words what I think you are suggesting, and then please let me know if I got it right.

--

You're suggesting to take the new nanoSIM that my wife is bringing home from Verizon corp. store tomorrow and....

put THAT nanoSIM into someone else's Verizon phone and activate their phone with my new nanoSIM. >> My wife has a Verizon Galaxy S6 which does use a nanoSIM. So remove her currently active nanoSIM, and install my new nanoSIM in its place, then let her S6 activate that new nanoSIM.

THEN......

Pull the newly activated nanoSIM out of her S6, and put it into my HTC 10.

She can put her original nanoSIM back into her S6 and it will re-activate on it's own nanoSIM once again.

Then, hopefully, the newly activated new nanoSIM will activate in my HTC 10 and we'll be laughing. :)

--

Am I supposed to change a setting in the HTC 10 from something GSM related to something CDMA related? If so, where is that setting?

I had thought SIM cards were just storage of information. But from what I have read online tonight, the phone actually writes to the SIM card, and it holds a lot of stuff. This, and what the VZW CS rep told me about needing "the right nanoSIM" for my HTC 10, led me to wonder if in trying those other cut down "wrong" SIM cards, I had screwed something up in the phone, and perhaps that was why all the services and apps kept "stopping". So...... I did re-flash the RUU, and then followed the guides out from there back to installing TWRP and re-rooting. When that didn't totally fix the problems, I did a factory data reset. THAT seems to have stopped all the app shutdowns. I then re-flashed TWRP and re-rooted. It seems to be running very stable now. WiFi is working fine. I just need to get it on VZW's network. :)
[Verizon HTC 10 Guides, News, & Discussion] andybones:
you type a lot lol I need like a break from work before i read ur posts.

all i can say is that's what id do, and yes you got it right.

others hopefully chime in.

i don't have experience in this conversion as ive never done it. or GSM device on CDMA

.. but they say active SIM, correct?.... if you temp use the s6 to activate ur SIM, then what does it become?

active.
[Verizon HTC 10 Guides, News, & Discussion] rwc95:
When I converted mine over I just used the same sim card from my s6 edge and it works perfectly. So should be fine to activate a card in the s6 and switch it over to the 10.
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
Well, they refused to give my wife the nanoSIM card, and said it MUST be activated in my HTC 10 at the store. The rep told me over her phone that it will never work to just get the new unused SIM card and put it into the HTC 10, because the line I am intending to use it on has my Galaxy S5 on it, which uses a microSIM card. So he claims their system will not allow activation of a nano-SIM on that phone number on our account unless they do it THERE.

So, I have to head over there and HOPE the fellow is open minded enough to make this work. However, he is going to SEE the red text warning on the boot screen, about it being for development purposes only, as soon as he turns it on. And of course the IMEI will also not be in their system. So he is going to know this is an out of the ordinary phone. I don't like where this is heading, and fully expect to come home in the same predicament I am in now, with their refusal to help.

But something is telling me NOT to go there. I am hoping to hear back from someone on here with another option. I don't know if VZW has the ability to block a specific piece of hardware from ever working on my account, but I am not liking the idea of providing them with that opportunity.

I know it is generally frowned upon to post the same thing in two forum threads, but I have someone trying to help me on another thread as well, so I apologize for feeling obligated to let him know what is happening.
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
Yea, I tend to get rather long winded. :) But I've always believed communication is the first step to solving any problem, so I try to provide as much detail about a problem as I can. :)
[Verizon HTC 10 Guides, News, & Discussion] andybones:
Oh. I wasn't complaining.

100% agree. :)
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
I managed to get hold of a new nanoSIM card for my wife's S6, by going to a different, non-corporate store. If anyone can tell me what to watch for when I try to use it in her S6 first to get it ready for trial in my HTC 10 I would appreciate it. I've never switched out SIM cards in a phone before, and I don't want her to lose the use of her S6 by my trying this.

---------- Post added at 08:06 PM ---------- Previous post was at 08:05 PM ----------

No problem, my friend. :)
[Verizon HTC 10 Guides, News, & Discussion] Brnway:
Now that you have a nano sim, just put it in your wife's phone, and follow activation steps to activate it on YOUR account. This is no different than if you got a used phone, and actuvate a new sim card in it. You're doing everything exactly as they meant for you to do it,so it's smooth sailing from here.

Sent from my IBM Selectric
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
I did that, and got my HTC 10 up and running. But I think the tech who activated my number on my new SIM on her S6 must have deactivated her SIM, because her S6 wants to be activated now, and it failed on the Verizon automatic phone activation. It's past 11 now so Verizon phone support is closed. We'll deal with it tomorrow.
[Verizon HTC 10 Guides, News, & Discussion] andybones:
Verizon support is 24 hour..
[Verizon HTC 10 Guides, News, & Discussion] Zoandroid:
Apparently not. Our account page on their website says they close at 11 on weekdays, and 9 on Sat., and the automated system that could not reactivate her phone gave me a recording saying the exact same thing. Perhaps they used to be 24 hours, and the cs rep who did activate the new sim card for me last night stayed on the line about 10 minutes past 11. But after that, while trying to get the S6 working again, is when I got the recording. I'm going to call them this afternoon and hopefully get her phone working again without messing up my working HTC 10 in the process.

It seems to be a total crap shoot when you get one of their cs reps on the phone, whether the person seems knowledgable and has an open mind and is really trying to help, or whether you get a talking head reading scripts off their computer screen and seems as if they like telling you what you can't do rather than helping you. The latter was the guy last night, who insisted you cannot use 2 different sim cards with different VZW phone numbers listed on the same account, in the same phone by swapping them out. Seems to me like it ought to be doable.
[Verizon HTC 10 Guides, News, & Discussion] andybones:
Interesting, I'm often wrong, lol.

You won't have any issues from here out.

Get her s6 activated and done deal.

I will hang up and call again if the Rep seems off or like an annoyance.

How would that rep explain me taking my HTC 10 sim out of the 10 and into my M8... Turned airplane mode off M8 and it was activated with 4g right away and I tested by making a call, then put sim back into 10 and activated same way just fine.

Since her sim has been activated to that device before I bet you could do it right from myverizon app.