yashsingh1/xdaforums huggingface dataset:
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
I haven't thought of checking where the battery percentage is. Good idea.

But yeah those other problems are really annoying. Looks like it's only you and me on this thread so it must be a glitch in our phones.

Also it has the camera problem way more often than not.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
I just took some pics at 83% battery and the flash worked.

I'll keep taking them as the battery drains and see if there's a point where the flash gets dim.

Try this on your end as well.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Ok here at 48% battery
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Weird that yours is working now. How often were u experiencing the issue. Was it like mine?
[Nexus 5X Q&A, Help & Troubleshooting] bomboem:
I think its a bad hardware-to-software connection. A smartphone has a build-in camera dimmer that, when there is too many light, dims the screen and/or the camera. The issue here is (i think) that when the long anti Red-Eye flash shines, the camera quickly dims the camera lens, and when the actual soft flash comes up for the foto. Its like a black picture. This won't be able to be fixed as a user or whin in the phone. Most likeley you would need to re-program the camera dim software or edit the flash strenght. Someone already tryd to disable the red-eye flash and use only the capture flash?

---------- Post added at 04:15 PM ---------- Previous post was at 04:13 PM ----------

Batery persentage might decrease the reaction speed if the lens, so the pictures will be even darker
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
With the very few people experiencing this issue, it has to be a problem within the phone that the end user cannot fix IMO.

I have to just call Google and get a replacement.
[Nexus 5X Q&A, Help & Troubleshooting] bomboem:
Hope you guys get out of it. Let me know as soon the issue is fixed.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Another I interesting development

Heres some pictures I've taken in my pitch dark garage.

1st picture is with auto flash and second picture with flash on.

When you tap the screen to focus the flash is really bright but when the picture is actually taken the flash is much weaker
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Yup, I've tried the auto flash and flash on and tapped the screen! Same weird results.

Did you happen to see my YouTube video. It shows exactly what you're referring to. I added the video in this thread but for some reason it doesn't work for me.

Search on you tube:

Nexus 5x stock camera flash problem
[Nexus 5X Q&A, Help & Troubleshooting] bomboem:
Problem is hardware, the flash must somehow been wrong-installed causing the flashes to be too long or either too weak. Call google for a new one or try buying a new flash motherboard for your nexus
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
I've emailed LG as I did not buy mines from playstore. I registered it with LG though for 1 year manufacturers warranty
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
How long have you had the phone?

Mine is 8 months now.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Got it start of April this year. Bought it brand new unopened from eBay for £205. Bargain I thought

Should have kept my Nexus 5 which I sold for £115
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
I should've just kept using my n5 as well.

I may sell this 5x and reactivate the n5 until a new Nexus? Who knows.

This phone is spotless. Never dropped. Always had a spigen thin case and intelliarmor screen protector.

Might be worth it.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Same here my phone is immaculate. Has ringke bumper and screen protector also.

Il wait and see what LG have to say
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
By the way 68% battery and flash is still working properly. So weird.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
It like I almost can make mines do it. Try in a really dark room and take repeated shots of the same object. The first one is sometimes ok but if repeat the shot a few times and try on focus on different areas it then doesn't work
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
I just took about 10 pictures half with flash on and the other half on auto. I was in the closet. Only dark room I could find. I just came outta the closet btw. OK, joking aside and not like there's anything wrong with that, every single picture came out perfect (56% battery)!

And I could tell a difference in the way it took the actual picture. The second flash came on really strong. Now I'm really confused.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Lol mate. That's electronics for you mate. Make you scratch your head a lot
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Battery now 25% and all flash on pictures are now almost completely black
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
1st one no flash. Second pic flash on
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
And I'm an electrical engineer and can't figure this out!

That's not an HP Touchpad in that case is it?

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
iPad air 2
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Lol I'm a nurse so no chance of me figuring it out either.

Although I do have a degree in physics but I can't remember any of it was sooooooooooooooo long ago
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Using flash

Not using flash

Flash and this is the old Touchpad.

Now the camera is working better than ever after factory reset but REMEMBER it did have the same problem immediately after I did the reset and now it's fine.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Will be interested to see how it fairs when battery < 25 %

I may have to try the factory restore
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Battery 42% and the flash isn't working. Don't bother with the factory reset. And the camera as it's taking the pic doesn't have that strong pic feeling like it did just an hour ago when it was perfect.

Using flash. It did the dim thing on the second flash.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Ah bugger.

I've put a post on the Google nexus forum. See what they have to say. If anything?
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
I know we're beating this topic to death but my flash just worked fine with no reboot and battery is at 32%.

I didn't do anything except go back into the app and take a pic.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Lol yes we are kicking the arse right out of it.

Still doing it on mines at 15% battery
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
1st pic no flash. 2nd pic flash on
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Strange picture today only half of my picture is bright.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
That is definitely strange! Never seen that before. Has LG gotten back to you about the warranty?

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Yes mate. They quickly replied today and asked me to put phone into safe mode and try try it but same happened.

Will see what he comea back with tomorrow and he said he will explain whats available regarding warranty repair.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Guess you're gonna have to warranty it. Thing that kinda sucks is that this problem doesn't happen all the time and knowing the way things work, LG will probably test the phone and the flash will be fine! I have to find the time to have Google warranty my phone as well.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Yeh its definitely related to the battery. Il need to specify that it happens below 40% battery which obviously is ridiculous for that to happen.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
I'm at 45%and the flash is messed up. I wouldn't even specify the battery as the cause if I were you. Unless you're 100% sure that's it. I know for my phone it's something I can't pinpoint.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] EeZeEpEe:
First time hearing of this kind of issue so I gave it a try. I rarely use flash in general so I've never noticed it. At 42% with auto and on I have no issues. I do have a question for you guys with the issue. When you take the pictures is the shutter audio sound after or during the flash? For me, it's clearly during the flash right before it turns off. From the looks of the pics, it's almost as if it's after for you guys.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Good question.

For me, the only time i have a successful picture with the flash is when it makes the shutter sound during the second flash.

When things aren't working, there is no sound at all. I forget if i mentioned this in a previous post but it's something i noticed after really researching this problem.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
My battery is back at 100% just now. Il check later when it has gone down.

I have submitted my proof of purchase from eBay to LG. Will be interesting to see if they accept it To validate the warranty claim.
[Nexus 5X Q&A, Help & Troubleshooting] EeZeEpEe:
I think you might've mentioned it before but I was reading through the thread quickly. As you mentioned 2nd flash, I realized that I'm on Android N beta and there is no 2nd flash. It's just one long focus flash and flash for the picture in one. Maybe they were aware of it and that was their fix?
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Any news with your camera flash?

Sent from my annoying Nexus 5X

---------- Post added at 04:39 PM ---------- Previous post was at 04:34 PM ----------

I only think there's a handful of nexus 5x owners who have this problem. I've come across 2 other people.

Doing a general search on Google doesn't come up with any results except this thread.

I thought i was the only one until the op posted his issue.

I'm sure by now we would have heard more people with the problem. I'm pretty sure that there are others out there who haven't even taken pictures in the dark to realize their phone has this problem as well.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] EeZeEpEe:
True but it is interesting that the way it does focus flash and actual flash for the picture has changed.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
I agree I think there must be more who have this problem but don't realise they have it.

As for the flash sound. I definitely get it when the flash fires. Its definitely the power of the second flash. It's barely noticeable on my phone. Il try and get a video up of it.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
As you can see puny second flash

As for LG I'm waiting on supervisor giving the ok for a warranty repair based on my proof of purchase being an eBay receipt. Im not so confident

Here's where I'm at.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Didn't know you got yours on ebay. That's not going to ruin your warranty right? Plus we're only talking about the camera flash. At least it's not something serious unless you're a photographer.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Yeh I purchased it brand new from eBay at hugely discounted rate compared to Google playstore price. And your correct it's not such a big deal as I have a digital SLR for proper photography.
[Nexus 5X Q&A, Help & Troubleshooting] EeZeEpEe:
Yeah that is a pretty weak second flash. Just install the developer preview 3. ;) Maybe that'll fix it.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Weird thing is that I did a factory reset and it still had the problem right after the reset, but hasn't done it now for like 1 week straight.

I'm getting the second flash shutter sound and everything. But if it didn't work properly directly after the reset, that means it still has a problem right? Even if it's not doing it anymore?

I'm at a loss!

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Just saw your video and it's identical to my second flash.

I'm gonna try to repost to YouTube because idk why it won't work embedded in my post in this thread.

Sent from my annoying Nexus 5X

---------- Post added at 09:33 PM ---------- Previous post was at 09:31 PM ----------

Check out post 5.

Now the video seems to be working.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Dumb dark photo.

I just tried and it was messed up. First time in a week and I didn't get the second flash shutter sound.

Battery 35%.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Finally LG have approved my warranty repair. Now await uplift from the courier. Will keep thread updated with findings from LG
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
I guess I should use the warranty on mine from Google.

Do you recall if your battery drain was really fast as well?

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
The last 15% seems to drain quickly
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Did LG tell you they'll give you a brand new device or refurb?

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Ive asked them to clarify if they will repair or replace. My phone is immaculate so I would expect an i immaculate phone in return.

They take forever to answer an email though.
[Nexus 5X Q&A, Help & Troubleshooting] StonerSteve420:
I actually read somewhere the reason the flash is off and messing with the picture is because the battery is low and the phone is not giving enough power to the flash. Don't know how much truth it holds but now when I take photos with 20%+ battery I don't see this issue happen
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
I could understand if it was <5% but mines is happening at less than 40%.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Phone off to LG today. They sent a courier to collect it. Done a factory restore last night and same issue still there.

Hopefully get it back soon.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
My battery percentage for the camera failure is just about the same as yours.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
I just got warrantied officially today from Google. They're sending me a refurbished unit (kinda sucks) and when i get it, i mail mine back to them.

Stipulation is that i had to pay full price UNTIL THEY REFUND ME when they get my defective one back. Free two day shipping from them which is cool.

My phone literally fell apart over the past 2 weeks since I did a factory reset. Check this out:

-Vibrate motor inconsistent /stopped working.

-Camera flash hardly works and shutter sound isn't consistent.

-Bluetooth connectivity inconsistent

-Battery drain is way too fast, phone won't sleep.

-YouTube stops randomly.

-Wi-Fi cuts in and out and exclamation point on wifi and cell signals.

-Can't hear when placing phone calls.

-Everything confirmed in safe mode as well.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
I had to do the same with my 2012 nexus 7. Although they did replace my 16gb WiFi model with a brand new 32gb cellular model.

Not heard anything from LG yet
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
We're not the only one with this issue

https://www.google.co.uk/search?q=n...hrome-mobile&ie=UTF-8#q=nexus+5x+camera+flash
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
What phone are you using while waiting?

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
My dad's old Samsung galaxy s4. It's decent enough to use but it feels tiny compared to my 5x.

What about you?
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Google is letting me keep the 5x (since I purchased the phone from them) until the refurb comes in and then I return this one.

I could've used my Nexus 5 but didn't want to bother getting a new SIM card.

I guess you had to get the micro SIM card right?

Btw, I bought a SIM card adapter from Amazon yesterday which I'm surprised I haven't done already. It allows the nano SIM that the Nexus 5x uses to work with the Nexus 5 using a SIM card tray adapter.

Check out the Amazon link:

MediaDevil Simdevil 3-in-1 SIM Card Adapter Kit (Nano / Micro / Standard) https://www.amazon.com/dp/B00G26XWDI/ref=cm_sw_r_cp_apa_kWWwxb8TJNPXM

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Sorry you did say you had it until replacement arrives.

The sim card I had from my network is a multi sim so came with the adapter to make it regular micro or nano. Luckily I kept it.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Nice. I've never used an adapter and I'm surprised I never thought about it until yesterday! There's been so many times where I wanted to use the n5 but couldn't.

Can't wait for the adapter to come in and start using the n5 again conveniently.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
I bet you will use your n5 more than you use your 5x
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
It's also rooted with cyanogen so it really is so much better with the features.

I bet you're right! I can't wait to use it when the adapter arrives. I miss wireless charging as well. I've used wireless charging ever since the first Palm pre from Sprint so long ago.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
I'm not sure what to do with my 5x when I get it back. Was contemplating selling it. But what would I replace it with. I could get a galaxy s6 with the money but Im not a touch wiz fan. Not sure about oneplus phones?

Or do I keep it till next nexus device comes out.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
If I could get something else, the 6p is an awesome alternative. This is of course if you want a huge device. I'm sure you've heard of the amazing reviews. My friend loves his.

The galaxy s7 is making huge waves as well and LG G5.

Honestly, there's so many to choose from right now!

Just play around with your n5x when it comes back and if it's still not working out, then sell it. In the meantime, check out all of the available Android phones.

I too don't like non Nexus phones because of the skins but then again Nexus is all I've been using since I switched to Android from the Palm Pre days!

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
I have small hands and I'm struggling to use the 5x one handed. So I couldn't use anything larger
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Have you used the one handed keyboard? It's amazing. Check out the attached pic.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Never tried it. I'll need to give it a go.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Just long press the cyan enter key and you get more keyboard options. You should actually read the keyboard features in the play store or online to learn all of the extra really useful additions Google made.

Sent from my annoying Nexus 5X
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
You learn something new every day. Cheers mate
[Nexus 5X Q&A, Help & Troubleshooting] jwohllk:
Solution for flash problem

The problem is android optimize the camera app for battery life

go to configuration->battery-> battery optimization (in top-right corner)

then select option "all aplications", search for camera app and select no optimize

try again and compare
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
I don't have my phone to try this as it's away with LG.

I'm not so sure that is the issue. It does it with every camera app from the play store. Not just Google camera.

Also when I turn the HDR mode on the flash works fine.

I rekon this is a hardware fault.

If the default setting is as you suggest then surely everyone would have the same problem when battery was low?
[Nexus 5X Q&A, Help & Troubleshooting] jwohllk:
Maybe only some people have this option selected

I installed other camera apps and the flashlight didnt work ( so i uninstalled it)

When i turn on this option the flashight works fine on google camera

Before

https://imageshack.us/i/plXwdFidj

After

https://imageshack.us/i/pnBMuNPKj
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Interesting find. Wish this came up before I returned it to LG so I could have tried it at
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Got my refurb in and everything is fine all around except it's a refurb.

I went into battery optimization and the camera is checked off that is optimized. The Flash is working perfectly every single time so like Gary boy said, I don't think that this is the issue but we appreciate your input.

Sent using my 5X on XDA
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Well finally got my phone back from LG and what an utter waste of time that was. 3 weeks they had it for and they said they could not replicate the issue. Absolute tosh. I instantly managed to take a dark photo.

They left the test pics on my phone and most have it plugged in to a charger when the pics are being taken as you can see it in a mirror. I specifically said it was when battery less than 40%.

In my frustration I downloaded an earlier factory image and installed it voilla so far no more dark photos.

If you want something fixed best doing it yourself. Time will tell if it is a software or hardware issue.

Will not be buying another LG product again.
[Nexus 5X Q&A, Help & Troubleshooting] EeZeEpEe:
Might as well give Android N beta a try. It doesn't do the two flash pic method. Might just be the fix.
[Nexus 5X Q&A, Help & Troubleshooting] VOLTAGEROCK:
Man, sorry to hear that. That makes no sense either. What did they do, take one picture? Oh well.

I'm still waiting for my $450 hold on my account to be returned to me. That was the downside to the warranty, because they may come back and say the same thing that LG told you.

Sent using my 5X on XDA
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
I've stuck the developer android N on it so far so good. It still does 2 flashes though. But not any dark photos yet.
[Nexus 5X Q&A, Help & Troubleshooting] EeZeEpEe:
Really? Mine definitely does one long flash. Maybe it's really a hardware thing then. Now I can't even recall if I ever did have the 2 flash way.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
It does one light up of flash when touch to focus then focuses. Then it will flash
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
https://vimeo.com/173181562
[Nexus 5X Q&A, Help & Troubleshooting] EeZeEpEe:
And that's with just a tap of the shutter button right? Mine just lights up, focuses, snaps the pic, then turns off the light.
[Nexus 5X Q&A, Help & Troubleshooting] garryboy:
Yep just on tap of the shutter button does that
[Nexus 5X Q&A, Help & Troubleshooting] EeZeEpEe:
Interesting. Well hopefully Nougat is a fix.
[Nexus 5X Q&A, Help & Troubleshooting] PiTRiS:
Got this issue as well in nougat.

Anyways, found a "solution". If I make photo with flash with HDR disabled, it comes out dark/black. The led comes on for focusing and after that, it turns off and just flashes for the picture, but for about half the light resulting in black picture

If I set Auto HDR on, the picture is almost perfect. The flash actually does not come off after focusing and the picture is taken.

Weird, but works...
[Nexus 5X Q&A, Help & Troubleshooting] nahnah:
Hello guys, Just Uping the threat. I have the same issue and I'm on the 7.1.1.

You guys managed to find the problem or did your phone get replaced? Because here im Portugal LG and Google are playing ping pong with the blames. (I didn't bought through Play Store)

LG says its the software (well I can't blame them, they replaced the camera module and the motherboard) and told me to contact Google.

Google said to contact the manufacturer.

I'm in a pickle and nobody resolves the problem.