yashsingh1/xdaforums huggingface dataset:
[HTC 10 Questions & Answers] DummyPLUG:
Just got the HTC 10 yesterday, firmware already on 1.80.708.6, baseband "1.0 U010013@60311_39.13F", manufacture in 2016-July, I saw so many user with NFC and wifi problem, but none on my unit, NFC is working the same as my LG G3 and Nexus 5, and wifi is about 5~10dbm less on 5Ghz, 10~20dbm less on 2.4Ghz channel when compare to the G3, but it can connect to my router without any problem, speed is really good and connect at 270mbps on channel 44, 11n (report by HTC 10), just only drop to 150 when the LG G3 join in, no connect drop report on my AP, and it kees the same speed more then 12hrs.

I am using an old Buffalo WZR-AG300H with firmware flash to WZR-600DHP, japan firmware 1.9.9. The network only have IPv4, no 6to4 or other similar stuff. The router is in the same room with about 3~4m line of sight. At my apartment front door, which is 10m away from the router and 1 concrete wall, both the G3 and HTC 10 speed will drop, but performance on the same level, which is about 30~50mbps.

It is quite obvious the HTC 10 wifi is weaker then my other phone, but may be HTC change something on new batch so I don't experience anything you guys have.

the HTC had wifi always on, and disabled the wifi optimize.
[HTC 10 Questions & Answers] jonahjones:
Just got my moto z. Lovely phone and no wifi problems at all.
[HTC 10 Questions & Answers] Igor6661:
wow, this is extremely expensive router :D
[HTC 10 Questions & Answers] arneetsingh:
Hello everyone,

I have been thinking to buy HTC 10,but I am really sceptical about this WiFi issue.

Please tell if its fixed in latest OTA updates or not.
[HTC 10 Questions & Answers] gcamp0730:
I'm running 1.96.617.2 and WiFi seems to be good.
[HTC 10 Questions & Answers] indup:
im running 1.95.401, if i put my phone next the wifi router i get download speed of 80mbps. if i move into the next room with a wall in between but still only about 15ft from the router i only get 6mbps. is that to be expected or is due to the phones weak wifi?
[HTC 10 Questions & Answers] officerplonk:
Stopped having any issues (even on older firmware) once I set it to use 2.4ghz only. The problems I was having on my home network completely disappeared.
[HTC 10 Questions & Answers] Bandit8623:
5ghz disconnect fix

i fixed my issues by disabling WMM No-Acknowledgement in my asus router.

i left wmm still on but this setting i turned off

also i didnt have any issues on my 2.4 ghz this is to fix the 5ghz
[HTC 10 Questions & Answers] jjss4433:
Tried all the tricks described in this thread, still have WiFi issue, very dissapointed.
[HTC 10 Questions & Answers] Charkatak:
I recently got T-Mobile HTC 10 and running latest software from T-Mobile. When phone is sitting idle and WiFi is connected, then for some reason it may lose the internet although WiFi is still connected. I turn off WiFi and turn it back on as a workaround.
[HTC 10 Questions & Answers] TotallyAnxious:
Possible placebo but I froze the app wifi hotspot, as I noticed it was running quite often while on wifi. And I haven't noticed any of the slowdowns. Again not sure if this causation or not. But if other people try it, it'll be easier to figure out.

Update: I'm pretty sure the improvement was just placebo.
[HTC 10 Questions & Answers] EAPOCS:
Is the Wifi signal better with custom roms?

Is it solved with the Nougat update?
[HTC 10 Questions & Answers] g.andy:
None of you have problems with WiFi hotspot?

Inviato dal mio HTC 10 utilizzando Tapatalk
[HTC 10 Questions & Answers] pradeepvizz:
hey mate, just curious to read LeeDroid's post, can you give me a hint which thread this is of?
[HTC 10 Questions & Answers] rvonder:
I think the post you're looking for can be found on this page...
[HTC 10 Questions & Answers] pradeepvizz:
Thanks mate, that helped... that surely seems to be the thread that i was curious to check. the post could be this one too - https://xdaforums.com/showpost.php?p=67238028&postcount=4000

Thanks again for your efforts, happy new year!
[HTC 10 Questions & Answers] jonson.0401:
I don't have problems with range, but speeds. Resetting WiFi solves the issue(for a while)
[HTC 10 Questions & Answers] Rotten Ross:
I'm stock MM and the range can be terrible not sure if it's my router or the phone. On my M8 signal was good all over my house but on my 10 it drops when I go upstairs but when in work it appears fine all over the shop. I have a BT router, I would appreciate any help
[HTC 10 Questions & Answers] Cro Cop:
Does anybody else experience the problem when Wi-fi does not reconnect after the phone wokes up from sleep (explained here : http://forums.androidcentral.com/sa...216770-not-reconnecting-wifi-after-sleep.html) ?? Wifi enabled, but it does not reconnect...
[HTC 10 Questions & Answers] paulslee:
Can anybody advise whether Nougat has fixed this issue?

Thanks
[HTC 10 Questions & Answers] marky2mark:
Most of this thread is pretty old.....are there still wifi issues with HTC 10 or has it been resolved? I'm thinking of pulling the trigger on the 10, since the Ultra is too big. But all the talk about wifi issues is making me have second thoughts. Thanks.
[HTC 10 Questions & Answers] timbohobbs:
There has been talk of problems, but my HTC 10 is on a par with my m8 for WiFi performance so make of that what you will.
[HTC 10 Questions & Answers] Igor6661:
well mine has terrible wifi, practically unusable, so it's matter of luck i guess.. :(
[HTC 10 Questions & Answers] :
Thanks! to all members in this thread. After Nougat update i notice wifi connectivity issue and even cellular data speed is weak. I change the name to HTC 10 in wifi direct as mentioned on this thread. Finally i am connected to wifi network instead of just getting saved, but still getting "network communication error" (on speed test) and "Android system unstable network" error in notification. Wifi signal is full and excellent. I think I need to change band to 2.4 ghz. I am not able to find that option in advance setting. Any help?
[HTC 10 Questions & Answers] Igor6661:
wtf? this option is gone :confused:
[HTC 10 Questions & Answers] timbohobbs:
I'm able to run 2.5 GHz only, but it may depend on your router. I choose " forget " the 5ghz network and only connect and enter password on 2.5ghz. Works on my HTC 10 with my router set up.
[HTC 10 Questions & Answers] :
I remember setting it to 5ghz on wifi advance setting, when it was marshmallow. I was using my home wifi (now dead) during those times. I can't root my phone, otherwise I would have revert back to marshmallow cause wifi and data connectivity is very important. I hope this is just a software problem, which HTC can fixed. If it is hardware than nothing can be done. Actually right now i am using service provider wifi Hotspot and company open wifi network. So i can't even try other solution related to routers mentioned in this thread. Finger crossed.
[HTC 10 Questions & Answers] Badelhas:
Guys, I just upgraded from my great almost 3 years old HTC One M8 to the HTC 10 and the Wifi range and speed is very, very weak. I used to be able to watch videos on my bed or in the kitchen (I live in a small apartment and the Wifi router is in the middle) but with the 10 I have terrible speed, the Wifi symbol only shows one line and navigating the internet is a crawl... is there something I can do to fix this? Everything worked perfectly on the M8...

Also, the Bluetooth range is very poor as well (2 meters, tops) and the proximity sensor dosent work very well because if I take my ear 1 cm of the phone the screen turns on and I click on stuff (mute calls, turn off calls, etc(, which is also very annoying.

Can someone please help?

Thank you :)
[HTC 10 Questions & Answers] oncleled:
I had 2 terrible evenings trying to make it works...

HTC 10 Lifestyle, CID: HTC_A07 (Russia), Android 7.0, firmware version: 2.22.401.13. Play market version - 8.8.12-all

1. WiFi 5GHz. Phone doesn't see 5GHz networks if router configured with "auto" channels parameter. Woks only with channels 48 and below. But it works now.

2. It connects to ASUS RT-AC68U to 2.4 and 5GHz networks, I can watch videos on YouTube, I can surf the Internet without problems. What I can't do - update or download applications in play market. But I can do it if I'am connected to another WiFi AP (Cisco), I can update and download applications on mobile Internet.

What I did:

1. uninstall play market update

2. wipe cache

3. factory reset from the OS

4. factory reset from the stock recovery few times

I can't understand why I can't update/download applications from play market? I can find an application and can see it in play market, but if I try to download it - I see only "downloading" and nothing happens. And at the same time I don't have any problems with watching videos in the Internet or browsing websites.

Any ideas?

thank you.
[HTC 10 Questions & Answers] Phil750123:
Which macbook is it?

It could be an issue with AC wireless where all devices you mentioned I believe are N wireless. I'm only saying as marshmallow has had a few wifi issues with AC wireless.

I would stills swop out the device, or try it at someone elses wifi.

Sounds like an annoyojg issue thougt
[HTC 10 Questions & Answers] droidiac13:
Have you gotten the update that came out? It supposedly fixes the issue.
[HTC 10 Questions & Answers] lagittaja:
Yeah, was about to ask that. 1.30 with "WiFi stability enhancement" among with camera/system stability enhancements rolling out in Europe/Asia today, US sometime this week.
[HTC 10 Questions & Answers] kidkreole:
You've got to be kidding me! [emoji21]

Have sent the phone back into the store, which returned me a new one which I will receive tomorrow.

So it was a software related issue...

Feel so dumb right now.

Verstuurd vanaf mijn SM-G903F met Tapatalk
[HTC 10 Questions & Answers] droidiac13:
It supposedly was software, but how is someone to know?
[HTC 10 Questions & Answers] ibolito:
Guys I have exactly the same issue with all my Android devices (two Xperia Z3 and an HTC One) when using the 5Ghz band. And same thing with my Acer laptop (Win10) . Whenever I get behind one or two walls within my house I have the same traffic issue while the connection is strong.

---------- Post added at 12:35 AM ---------- Previous post was at 12:34 AM ----------

He will tell us after getting his new handset and updating it.
[HTC 10 Questions & Answers] tekkneke:
I have the HTC M8 on Marshmallow and this is what I get across the street from my house on AC 5 ghz:

This is with WRT1900AC router on Android 6.0.

Anyways, not gloating or anything, just trying to dispel a bit that it is an Android MM issue. I still agree it is probably software related, but I have a hard time believing it is all Androids.

I will hopefully remember to come back here and update my findings once I receive my phone.
[HTC 10 Questions & Answers] kidkreole:
Have good reasons to believe this being software related as my router splits the 2.4ghz signal and the 5g, they have been setup as 2 different networks.

My handset failed at 2ghz.

Will be able to tell you later as expect the device to be in about noon.

Given I have been sent a new phone, I assume I will be able to send details pre and post update, cuz if it's software related significant improvement should be visible.

Verstuurd vanaf mijn SM-G903F met Tapatalk
[HTC 10 Questions & Answers] tekkneke:
Okay, so I got my phone and the new OTA can't come quicker. So far it is giving me 20 mbit download sitting right next to my m8 which is getting 117 mbit.

If they don't fix this I am afraid I won't keep the phone. Really don't want to go with S7 Edge, but this is unacceptable performance.
[HTC 10 Questions & Answers] FactoryDefaults:
I am having the exact same issues, upgraded from the HTC a9 which had max wifi bars a few meters away from the router, whereas the 10 has 2 or 1 bars in the exact same position. The software update didnt fix anything reception or performance wise. So getting a new one didnt fix the issue for you?
[HTC 10 Questions & Answers] j to the 4n:
I got the same issue.

Getting not even 2Mbit 30cm in front of the router.

Disabled 5ghz network, enabled ipv6, changed dns adresses. nothing helps.

Could vomit.
[HTC 10 Questions & Answers] relic120:
Having similar issues and I'm thinking it may be something like grip of death because I don't have a case yet. But in my bed same spot where I always used my M8 with full signal, my new 10 is either dropping/reconnecting or just 1 bar **** signal. I'm hoping that when I get a case in this week it may help, but kind of sucks for now.

Also, this is with 2.4ghz I can't even pickup my 5ghz signal in the bedroom with the 10. Both router and bed are on second floor maybe 30' away.
[HTC 10 Questions & Answers] or150:
I don't own an HTC 10, but i'm interested in buying one, and this issue scares me.

On the bright side, it looks like most android 6.0.1 devices suffer from wifi problems, so maybe it's software related.

Can someone try this and tell if it works? It worked for nexus 5x, so maybe it'll help:

Settings-> Developer Options-> Use legacy DHCP client.
[HTC 10 Questions & Answers] FactoryDefaults:
I will try that when I get home and update if it worked or not. I contacted HTC aswell if they are aware of the issue and if there will be a solution. I really hope it can be fixed with a software update, otherwise im returning it and switching back to the a9.

Update: the option use legacy DHCP definately seems to help, thanks for that tip! Even with it enabled its still not optimal. The reach seems better now but frequently drops back to what it was. I will be waiting for a response from HTC customer service and will update if their response is anything useful.

Yup still 3mbps on the 10 as where the a9 resulted in 25mbps. They were both tested at the exact same spot.
[HTC 10 Questions & Answers] j to the 4n:
Okay, WiFi in my office is fine with max bandwidth.

Just on my home WiFi I got massive issues. Even tethering via my M9 gives me max Bandwidth.

So it's some incompatibility between rooter and phone.

I had similar issues with my M8. There switching wifi standard to 802 b/g helped.

Now on my HTC10 nothing helps.

IPV6 turned off, 5Ghz is off. I switched to every standard, changed from WPA2 to WPA.

Nothing helps.

I get just around 2Mbit/s on my router.
[HTC 10 Questions & Answers] th3:
This is 90% the Wi-Fi reconnect issue that has plagued HTC software since HTC Bravo.

Build.prop -> Wi-Fi Scan Interval

Change to 120

But it would require root.

Sent from HTC 10
[HTC 10 Questions & Answers] mariol90:
Wifi is all over the place on mine. It seems to have issues with 2x2 on 5 GHz (or at least ac). The link speed drops from 702 mbps to ~260 mbps almost immediately after connecting. 2.4 GHz n is okay, link speed is 130-144 mbps (144 is max for my WAP with 2x2) and speed tests are way more consistent. My M7 next to it shows 351 mbps on ac for the link speed and it always maxes out my internet (150/150) in the speedtest.net app.
[HTC 10 Questions & Answers] j to the 4n:
That wouldnt explain, why it doesnt work on my home wifi, 3 different wifi extenders, but on a wifi hotspot from my laptop, or M9...and on an another wifi network at work.

My link speed is shown as 54MBps...
[HTC 10 Questions & Answers] kidkreole:
Guys,

Have had my device changed and can say previous one seemed to me being faulty.

The new one is updated and speedtest is as follows:

Would say it was definately the device in my case.

However I find it still remarkable that speed decreases severely whilst wifi indicator shows 4 bars. Makes no sense

Ps first 3 is from 1st floor, last 3 are measured on ground level 4m away from router

Verstuurd vanaf mijn HTC 10 met Tapatalk
[HTC 10 Questions & Answers] klarthur:
Wouldn't you want to be testing your local wireless speeds? Speedtest tests your Internet speeds. Those results could be due to a number of issues other than the phone itself. Perhaps your ISP is throttling your speed test? There could have been an influx of data when you tested the other times? I'd recommend testing the internal LAN speed rather than Internet speeds
[HTC 10 Questions & Answers] kidkreole:
Can you advice an app to test this acc.

Verstuurd vanaf mijn HTC 10 met Tapatalk
[HTC 10 Questions & Answers] klarthur:
I've not tried it yet, but this app: https://play.google.com/store/apps/details?id=com.pzolee.android.localwifispeedtester&hl=en should work
[HTC 10 Questions & Answers] tkoreaper:
Do you guys by chance have the "Google Connectivity Services" app installed? I'm wondering if it would make a difference.
[HTC 10 Questions & Answers] polaric:
Thank god I'm not the only one. Has Anyone found any kind of concrete solution?
[HTC 10 Questions & Answers] tkoreaper:
My particular issue was due to IPv6 on my router. It either wasn't configured correctly or my ISP doesn't support it yet, but I disabled it and all my issues went away. It still doesn't explain why none of my other devices had any issues... Maybe those have something cooked into the software so that it properly deals with a bad IPv6 setup.
[HTC 10 Questions & Answers] polaric:
Ipv6 is disabled on my router already, so I'm not sure anymore, but I'll try and play with it tomorrow.
[HTC 10 Questions & Answers] chong81:
Are u guys on the latest ROM for your sets? ROM 1.30 and newer were supposed to have WiFi improvements.
[HTC 10 Questions & Answers] jordanbarov:
My Wi-Fiis terrible. Why.. Somebody with this problem and heating? :( I am not sure for this htc 10.. Have hardware problems or software. For replace or not
[HTC 10 Questions & Answers] daniel2744:
So here are the speeds I got when I ran the test. My 2.4Ghz speed was faster than my 5.Ghz IDK if these speeds are good?? speed graph is 5Ghz and speedometer is 2.4Ghz. I should add that my computer is not wired to my router. I'm using my wireless card to connect I don't know if that matters for these purposes. However, I haven't noticed any Wi-Fi problems at all. I guess I'm in the minority here
[HTC 10 Questions & Answers] regalpimpin:
Mine seems worse after the 1.53 update. I never noticed any issues before. And now I struggle to keep a wifi connection in my living room.

Weird though, as my network signal is stronger then my moto x pure was.
[HTC 10 Questions & Answers] jspring86:
Mine is also much worse after the update, I can't connect to Wi-Fi in my house unless I'm <3 feet from the router, it sucks.
[HTC 10 Questions & Answers] polaric:
So the update that was supposed to improve WiFi stability made it worse?
[HTC 10 Questions & Answers] jspring86:
In my case and the previous poster's case it looks like that is precisely what happened. It actually looks like quite a few people in this thread started having issues about the time the US version received the update, so maybe there is a correlation.

I made a quick video on my Youtube channel showing the WiFi drop as a function of distance from my OnHub router:

[YOUTUBE]MILPBCF-brI[/YOUTUBE]
[HTC 10 Questions & Answers] polaric:
Enabling ipv6 tunnel 6to4 made it alittle better but it's still pretty bad. Someone wanna contact Htc CS and see what they say?
[HTC 10 Questions & Answers] nikko02:
every body have the wifi issue or not ? we can make a survey ?
[HTC 10 Questions & Answers] th3:
I'll test it soon because I've got a very weak and unstable Wi-Fi too... but I'm pretty sure it is for me (past experience with kernel devs).

Diff. routers or networks don't change this possibility BTW.

Sent from HTC 10
[HTC 10 Questions & Answers] jspring86:
I made a survey on Google forms, if people want to fill it out:

HTC 10 WiFi Issues Survey

I can also add some more questions if people have something specific they want added.
[HTC 10 Questions & Answers] NICO02:
Thank's, wait and see....
[HTC 10 Questions & Answers] polaric:
Is it WiFi issues for all networks or just your home one?
[HTC 10 Questions & Answers] polaric:
For me it almost seems like it's at home only.
[HTC 10 Questions & Answers] jordanbarov:
I have this problem everywhere
[HTC 10 Questions & Answers] jollywhitefoot:
I believe there is an issue between the phone and certain access points, or a setting within an access point.

I swapped out a relatively new access point, that had somewhat weak transmit power, with a brand new one that provides a much stronger signal, and the issue is basically "fixed" for me.

With the older access point (it was only about a year old and was a Cisco WAP 321, so not a very cheap one either), I found that it was a proximity issue more than anything else. If I was VERY close to the access point, I had great signal, but still not very good internet or lan speeds. But as soon as I put a wall or two (and like 20 feet) between the device and the access point the signal would drop drastically (like -80 dBm). So basically unusable.

My new wireless network is setup exactly the same as the old one too.

Internet and LAN speeds are good now, and actually much improved on ALL of my wireless devices.

I don't want to go so far as to blame my access point, because it WAS working acceptably, but it was definitely part of the issue. Maybe the design of the 10 is more susceptible to interference than my other devices so it's the device that displayed symptoms first.

Anyway, I just thought I would share my experience with everyone.
[HTC 10 Questions & Answers] tekkneke:
To recap my situation, I have an HTC M8 on Marshmallow and an HTC 10. The HTC M8 I can test next the router or across the street, and it always pulls the same speed, around 115-120 mbit.

When I received the HTC 10, it was much more varied. I could run speed tests on the M8 right next to the HTC 10 (not simultaneously, but concurrently) and the M8 would hold strong at its usual range while the HTC 10 would get much slower speeds, like 20 mbit. Still, my hopes were high that the new firmware update was going to fix my issue.

Today, it finally hit. I was excited because I thought I would be good to go and could finally decide I'm keep the device and unlock the bootloader and all of that. I'm sure you can imagine my dismay when I tested and received the same results as before. Then, when playing a game, wifi was cutting in and out, which at least it usually did not do before the update.

So, I called HTC support and they denied knowing anything about a wifi issue (which I contested), but they really, really wanted me to reset my cache. She even said at one point that she knew that it was going to fix my problem.

I went ahead and reset the cache. I cannot confirm for sure if this did or did not fix my problem because I'm currently at work. I do have the M8 with me, but all I can say is that they are pulling about the same speeds. Unfortunately, the M8 is pulling relatively slow speeds (around 10-15 mbit), so my work router could just be overloaded right now.

I will retest again tonight and hopefully get back to this thread tonight or in the morning, but here is the process in case anyone wants to try it out:

1) Reboot

2) Enter Hboot (hold Vol down and Power immediately after booting starts)

3) Select the option to enter bootloader and recovery.

4) Once you see the phone with the Red triangle in the middle, hold Vol UP and power for 10 seconds.

5) When you release you should be at the service menu. From here you can reset the cache. When you are done, reboot to system.

Hopefully someone else can confirm more accurate findings than I can given my current situation. If anyone does attempt this, let us know how it goes. Also, to those who might wonder, this does not wipe your phone.
[HTC 10 Questions & Answers] jordanbarov:
I like my airport express and I don't won't to buy new one... $630 for HTC 10 + around $100 for router = bye bye HTC 10. This is my opinion
[HTC 10 Questions & Answers] polaric:
I'm gonna do some extensive testing tonight.
[HTC 10 Questions & Answers] polaric:
I can now confirm that for me, this problem does not happen on every router. I think it's actually the newer ones that have issues. I have a really nice ROG router that's my main box, it has the issues. I plugged in the old Verizon router to test, 0 issues. Now I gotta compare and see what the differences are between the two networks.