yashsingh1/xdaforums huggingface dataset:
[HTC 10 Questions & Answers] DaztheD:
I have the same problems with wifi with this phone.

I've come from the moto x style but we have numerous phones in the house that all work with no problems. There is clearly something wrong here and it's not our home networks.

I have to switch wifi off sometimes just to browse the web.

Not good!
[HTC 10 Questions & Answers] markb63:
Same for me - 50% down at home, just been to the local pub and can't even connect in there [emoji19]
[HTC 10 Questions & Answers] regalpimpin:
This has been driving me nuts this evening.. Been switching between my 2.4 and 5ghz networks and both just fall on their faces. Had to turn wifi off altogether. I know it wasn't like this before the 1.53 update because I would have had issues setting up the phone.

I found a video on a wifi fix for the HTC one, but repeated the steps and I think that fixed it.. So let's try this out people, make sure I'm not crazy.

-Go to Settings->wifi.

-Click the 3-dot menu button in the upper right. And choose wifi direct.

You're phone will be called androidxxxx presumably.

-Go to the 3-dot menu again and choose rename. And rename the device. I went with htc10.

Range still seems a little lacking, but mines usable now.
[HTC 10 Questions & Answers] qaxx:
So, I had the same issue after update, horrible speed the further I got away from the router, did the name change from the above post, set a static IP, and cleared cache, now it seems to running swell. Will follow up if it drops again, but the combination of fixes seems to be doing the trick.
[HTC 10 Questions & Answers] kweef78:
I have a 200mbps circuit at home. I was getting anywhere from 4-7mbps on Wi-Fi. I went into my router and disabled IPv6 and set the 6rd tunnel to automatic. Now I get 110-130 on Wi-Fi. This seems to be the fix for now, until Google figures this out.
[HTC 10 Questions & Answers] jollywhitefoot:
I think you're the bomb. I did cache and Wi-Fi direct, but not static IP. Now with static IP I'm getting the same speeds as my laptop. Something I've never gotten on my m9 or Galaxy Tab S. Thanks
[HTC 10 Questions & Answers] qaxx:
Cool!
[HTC 10 Questions & Answers] jspring86:
I also the WiFi Direct change, set static IP, and also changed to 2.4GHZ bands only and now I'm getting fantastic speeds and range. Still a lot of work for people to be expected to do, hopefully HTC pushes another update soon to fix this.
[HTC 10 Questions & Answers] aygul12345:
How did het a other replacement/device? Where did you buy the device?

Hoe heb je een nieuwe model gekregen?

Verzonden vanaf mijn nexus6p
[HTC 10 Questions & Answers] polaric:
Sadly a static IP didn't fix it for me.
[HTC 10 Questions & Answers] regalpimpin:
Did you name your device in the wifi direct menu as well.
[HTC 10 Questions & Answers] polaric:
Yup. Sadly didn't make a difference.
[HTC 10 Questions & Answers] jaypeg123:
Same for me!
[HTC 10 Questions & Answers] tbalden:
Well, doesn't seem to do a thing. It's almost like old times when wipe dalvik cache was supposed to be resolving all issues, and XDA was full of this. Simply HTC 10 on current eu/tw firmware wifi is very poor compared to other devices (both HTC here).

My m9+ and Nexus 9 produces great speed. HTC 10 around 0.2mbit/sec at same place. I'm not holding high hopes for software fixes. But clearing cache just didn't change a thing here. As expected :)

Near access point it works great. Two walls and almost dead
[HTC 10 Questions & Answers] djbutter:
Might I add that LTE cellular reception has also degraded after the 1.53 update. (I'm on T-Mobile with the unlocked version.)
[HTC 10 Questions & Answers] qaxx:
Has anyone tried to downgrade their firmware?
[HTC 10 Questions & Answers] jollywhitefoot:
I haven's seen 1.21 firmware package. Do you have it? The first RUU that was available is 1.53, so we can't get it there.
[HTC 10 Questions & Answers] qaxx:
I don't have it, might be worth checking in development thread, custom roms are surfacing, someone may have it. Just an idea.
[HTC 10 Questions & Answers] jollywhitefoot:
no. 1.21 firmware is not available there and likely will never be available since 1.53 is the first official release.

honestly, I didn't notice wifi getting worse after the update. It sucked pretty bad from the beginning, but the fixes described in this thread have worked for me, so I'm sure HTC will fix this in the next update.

I have zero issues with LTE coverage with the 10 either before or after the update. In fact, I was in an area yesterday that I usually don't lose signal, but I still had between 1 and 2 bars.
[HTC 10 Questions & Answers] qaxx:
Yeah, my LTE coverage has been fine, only had Wi-Fi issue after update, most of the fixes here have helped, although, I have gotten better speeds locking my phone to the 5ghz band instead of the 2.4ghz.
[HTC 10 Questions & Answers] djbutter:
LTE works fine usually. However, on more than one occasion, it says I have LTE reception with full bars, but absolutely no data actually works.

Interestingly, I've discovered that once I turn Wi-Fi on (I usually have it off), the LTE connection is corrected and displays a more accurate signal strength.

This leads me to believe that the Wi-Fi changes in the latest firmware have also made some changes in relation to cellular connectivity.
[HTC 10 Questions & Answers] GeneralELucky:
Is there a ELI5 version of how to do this?

(Netgear Router R6250 - Firmware up-to-date)
[HTC 10 Questions & Answers] jaypeg123:
Is this not the 1.21 fw? But you need to be s-off to downgrade http://xdaforums.com/showthread.php?t=3378240
[HTC 10 Questions & Answers] jspring86:
Did you try forcing 2.4GHz bands only as well? That was the last thing I did which greatly improved my experience.
[HTC 10 Questions & Answers] polaric:
My router throws up both 2.5ghz and 5ghz networks, I tried both forcing both bands from the phone. First thing I tried actually.
[HTC 10 Questions & Answers] jollywhitefoot:
That's an ruu which is firmware plus system and will completely wipe the device. Also only for WWE variant. But notice the radio is the same for 1.21 and 1.30, so from a firmware perspective there shouldn't be a difference between the two.
[HTC 10 Questions & Answers] jaypeg123:
And the radio version? It that the same to? I never checked the Wi-Fi before taking the ota so...
[HTC 10 Questions & Answers] jollywhitefoot:
Radio is the same for international 1.21 to 1.30. I'm not sure if radio is the same for US unlocked, but a radio file was included in the firmware update package, so 1.21 and 1.53 probably have different radios. But we'll never know unless someone can find the US unlocked 1.21 ruu or firmware.
[HTC 10 Questions & Answers] tbalden:
That's what 10 gives me on speed test with two walls. Attached shot

Yeah not big news. It's just sad story till new otas arrive or beyond them.

I might need a signal booster if this is a hardware thingy.

Whatever, this is the only weak spot of the 10 seemingly. For me at least
[HTC 10 Questions & Answers] Zz'Rot:
Any updates regarding the WIFI ? Thinking about buying myself next week. Thanks
[HTC 10 Questions & Answers] amq:
No problems with wifi here. Getting 10 MB/s behind 2 walls with Bittorrent Sync on a 150 Mbps connection from TL-WR841N (802.11n, 2.4 GHz). Signal seems to be the same as with other devices I use.

1.21

t-mob101
[HTC 10 Questions & Answers] rva60481:
I got a curious problem last night. I lost the wifi and it was impossible to activate it again : wifi button (in parameter) indicated "WIFI error" !

I had to reboot the smartphone to recover it...

HTC 10 in 1.30.401.1
[HTC 10 Questions & Answers] jaypeg123:
OK well it looks like Wi-Fi is really bad on this phone, it reminds me of my Samsung tablet, I hope they did not put Samsung **** in it. I called the support in Sweden and they where not aware of this problem at all, but I guess there are not that many phones sold yet here.
[HTC 10 Questions & Answers] ElRicardo:
Hi all,

I'm in a similar situation.

Received the phone last week, have been using it sporadically to update apps etc, still waiting for a new sim, all was good.

Today I receive an OTA update which I download, coincidentally, via WiFi and now since then I've not been able to connect to my router for anything "Internet connection unstable' is the only error I get. Have wiped cache via bootloader and yet it made no difference, although the 10 says it's happily connected with good speeds - not sure how it knows this ;)

My existing M7 and two Macbook Pros are all ticking along nicely.

All of a sudden this pleasingly quick phone is a little more rubbish.

Will be following this thread with interest and will post any updates I get. HTC support are supposed to be calling me tomorrow.
[HTC 10 Questions & Answers] jollywhitefoot:
Did you change WiFi direct name and set static IP? That has worked for many of us.
[HTC 10 Questions & Answers] ElRicardo:
I did try to find a similar issue before I posted but couldn't find anything.

With regard to static IP, this is surely router specific and the issue will still remain when I try and connect to another WiFi network.

Any help is much appreciated, thanks.
[HTC 10 Questions & Answers] dj_chapz:
Had the same issue, installed latest update, all issues are gone. So just install the OTA when it asks you and after that WiFi works flawless.
[HTC 10 Questions & Answers] ElRicardo:
The phone was working fine over WiFi and then I had the OTA notification to 1.30.401.1 so I updated, over WiFi; since then "Internet connection is unstable"

I haven't yet changed the Direct name, but will try this evening.
[HTC 10 Questions & Answers] jaypeg123:
What ota? What version do you have?
[HTC 10 Questions & Answers] dj_chapz:
As soon as I turned it on after I bought it, I got an update notification. Im now on 1.30.401.1 and I have no issues with WiFi. Prior the update, my WiFi was practically unusable...
[HTC 10 Questions & Answers] jaypeg123:
Ok but the speed is just below 30% of what it should be for the most of us. I have one HTC a9 one HTC Max and a m7 that gets over 100 mbit/s on the very same router that the HTC 10 gives 30mbit/s, same on both bands
[HTC 10 Questions & Answers] officerplonk:
Having a similar issue to the others in this thread. Seems to be partially (mostly?) resolved by setting WiFi to 2.4Ghz only, but I'm still not 100% consistent.

HTC 10, firmware version 1.53, running LeeDroid v1.0.1. I had just updated to firmware 1.53 before flashing, so I wasn't sure if it was the ROM somehow, or the device, but upon reading this thread I was more confident it's the device. My router is the Apple Airport Extreme.

My issue: The phone was sluggish loading content through WiFi – LeeDroid's handy traffic monitor reading 0-5 KB/s up and down for 8-15 seconds, then all of a sudden the traffic readings spike to normal levels and the content loads quickly. I renamed the device through the WiFi Direct setting, and WiFi stopped working entirely for a bit, even after reboot. I'm not able to wipe cache or Dalvik cache because I have TWRP recovery and the cache is encrypted :/

HOWEVER, it seems to be much better now that I've set the WiFi frequency band to 2.4Ghz only. (Settings -> Wi-Fi -> three dots at upper right -> Advanced). Right after I made the switch it was perfectly fast, on par with my MacBook on the same network. Speed test results were excellent, on par with my laptop. However I've still gotten the weird sluggishness a couple of times since setting it to force 2.4Ghz. It's like it takes several seconds to "wake up" and realize it needs to be fetching data.

FWIW, yesterday before I tried any of this, I disabled the "Wi-Fi optimization" setting (which "minimizes battery usage when Wi-Fi is on") also in Advanced WiFi settings. Didn't seem to help at all.

Really hoping this is dealt with in future firmware updates... and/or someone on here has some brilliant new insight. I love this phone and I really hope it will love me back.
[HTC 10 Questions & Answers] ElRicardo:
Still no resolution with me.

Changed Direct Name and static IP and 2.4Ghz and yet I still get the "Internet connection unstable".

Spoken, again, to HTC technical support and they're going to call me tomorrow, allegedly.

Have factory reset, booted to safe mode etc etc.. and yet after OTA update WiFi on the phone is screwed.

I wonder what tomorrow brings.

Happy Friday all...
[HTC 10 Questions & Answers] Tewessarino:
Im also having this problem on my 2.4ghz network with the phone sitting right next to my laptop and my and my laptop can pull 16mbps down, the HTC 10 only can pull just under 2 ? i tried connecting to my 5ghz network and the speed got way better ! ( around 13mbps) but it doesn't have very good range because its 5ghz so it says I only have like 1 bar of wifi !

I reset the name under the wifi direct setting and cleared the cache, but the 2.4ghz network is still slow as balls, can anyone tell me how to set a static IP? do you do it on the phone or in your router settings on your computer ?
[HTC 10 Questions & Answers] regalpimpin:
Long press on the wifi network you're connected to, choose modify. Then under advanced options you have static ip. Enter an ip address, and save.
[HTC 10 Questions & Answers] Tewessarino:
Awesome thanks, ill try setting the IP that its already got as "Static" and see if it helps

Just as a note i have the TMO Variant thats running on the 1.21.531.1 firmware
[HTC 10 Questions & Answers] jaypeg123:
Both of my networks 2.4 and 5.0ghz band shows 54mbps linkspeed, like it is capped there. But my A9 shows 150mbps on The very same network. So this is a real problem, not a settings thing.
[HTC 10 Questions & Answers] ElRicardo:
Have resolved the issue, at the moment.

Reset router, factory reset of the 10, didn't connect to WiFi on initial boot of phone but did change phone name. Connected to WiFi when it was running, so to speak and saved/static IP address.

It is currently downloading the apps, again. Hopefully this is it.

Thanks all.
[HTC 10 Questions & Answers] GeneralELucky:
When I hit modify, I'm only getting an overview. I'm not seeing an "advanced options". Could it be because I have the Verizon variant?
[HTC 10 Questions & Answers] nbicho:
Try to scroll down
[HTC 10 Questions & Answers] GeneralELucky:
Oh geez. There it is.

Why is my "Save" option grayed out?
[HTC 10 Questions & Answers] RealEvil:
100% for me, the wifi is weaker than my S7 and my wife's iPhone 6S. On Android you can check your wifi connection speed and quality - on iOS I did speedtests and check Airport Utility. The HTC10 always has a lower connection quality and nearly always a lower connection speed.

Oh and the 4G here is also subjectively worse (in UK) than both those phones too :( So many annoyances with this phone. But I like the form factor and and headphone output. If not for those 2 things, I would return happily :(
[HTC 10 Questions & Answers] polaric:
I highly doubt it's a hardware issue. My money is on ROM.
[HTC 10 Questions & Answers] regalpimpin:
Because you have to enter an IP address. The field looks like it's filled out, but its just an example.
[HTC 10 Questions & Answers] markb63:
Cheers HTC link speed of -1 what a complete joke my WiFi is !!
[HTC 10 Questions & Answers] hav0c:
Same issue here as the OP describes. Compared to my Nexus 6p the HTC 10 has very poor wifi reception. I have a2 5GHz routers in my house. 1 on the first and 1on the 3rd floor. On my 6p I had about -55db at the 2nd floor. Now I have about 80db. That is going from 100mb to about 6mb now. I like just about everything on this phone but wifi reception really sucks..
[HTC 10 Questions & Answers] Superguy:
My Wi-Fi has been sucking too. I'm running 5 GHz AC and didn't have problems until I switched to the 10. My router is in the basement.

Never had a problem with reception on the second floor with my laptops, my M8, our my wife's GS7e. The 10 keeps dropping the connection on the second floor, but works just fine on the first.

I really hope they fix this.
[HTC 10 Questions & Answers] polaric:
Verizon is apparently releasing a ota soon, fix it for anyone?
[HTC 10 Questions & Answers] Superguy:
I think they're pretty much catching up to the rest of the world I the update. Verizon would have to validate it and bless it before release. So it makes sense it's coming out later.
[HTC 10 Questions & Answers] rowbaggie22:
This what HTC UK told me
[HTC 10 Questions & Answers] polaric:
And it'll only be a month later that Verizon will release it!
[HTC 10 Questions & Answers] FactoryDefaults:
Welp, we're probably screwed.

After the 3rd time with live chat, I managed to get some insight. I explained the whole situation and it turns out that the antenna worse is than the one that's in the HTC a9. I asked him as well if he knew anything about the upcoming update from the reply above. Of course they do not know if there is an update coming so it's probably been said to get rid of people bothering them about these issues.

In the meantime I have gotten a replacement HTC 10 which didn't solve any of the problems, so mine will probably go back. 750 euros for a device that doesn't even provide the most important features well. See you next time HTC.
[HTC 10 Questions & Answers] polaric:
I'm inclined not to believe it's a hardware issue since some people have the issues with only certain routers. Eg; I plugged in my old Verizon router as a secondary (it just gets its connection from my main Asus router) and just connect my phone to that, and have zero issues. I'm 100% sure it's a firmware bug.
[HTC 10 Questions & Answers] FactoryDefaults:
I really want to believe that, so I will stick around a bit longer and hope for the best. As others have already mentioned, apart from the wifi issues the phone is perfect.
[HTC 10 Questions & Answers] polaric:
Yeah I'm very pleased save for the wifi issues. It seems every issue HTC is fixing very fast. There was a issue with coil whine and the display, but HTC fixed that in the most recent ota. I'm sure they will fix the wifi issue as soon as they figure out what causes it, but it's very difficult to debug firmware for literally thousands of different router configurations. I'm positive it's a firmware issue simply because hardware issues affect everything (normally) and the problem should happen on every wifi network, but it doesn't. Software issues are usually more specialized. And for me it happens only on my home asus router. If you have another router laying around, plug it into the back of your main one and see if you still have issues on the other router. From what I've seen the issue only happens with high end routers.
[HTC 10 Questions & Answers] ThePhoneGeek:
So I've had a wifi issue that makes no sense at all and in doing some searching I found this thread. However my issue is different, I have a need to use a static IP but whenever I add my static IP it appears that there is a dns issue even though I statically configured googles dns servers.

This doesn't appear to be a router issue because I've tried it on a couple different networks and get the same result. Also had this issue on stock as well as Viper so I don't think it's a rom issue but more of HTC/Google issue.

As long as I leave things on DHCP no problem.

Thoughts?

Edit: Skip it, turns out to be a security setting on the wifi access point which also happened to be the same as the other two networks I tried because they were same mfg, different model but the settings were configured the same.
[HTC 10 Questions & Answers] FactoryDefaults:
Another update, still no reception fix, im starting to lose hope now..
[HTC 10 Questions & Answers] th3:
Not a solution but I turned my Wi-Fi booster on and it's helped massively.

Sent from HTC 10
[HTC 10 Questions & Answers] FactoryDefaults:
Which one are you using?
[HTC 10 Questions & Answers] dao:
Ok so here is my take on this. I've never had a problem with the speed issue some have said on here and as I have a router on both my floors, signal strength isn't a problem but my what I found was that my Wi-Fi continually dropped at home and was always pretty stable out and about. Don't know too much as I'm not any kind of developer but from what I can tell the seems to be a problem with the Wi-Fi continually switching from 2.4 to 5 ghz that was causing my drop outs. I refreshed the routers 'connected devices' tab when my phone dropped and reconnected and it was always swapping between the two. As some have said on here, forcing 2.4ghz has fixed my issues as it takes the option to swap away so has remained stable for a couple of days now.

Don't know if this can help anyone narrow down the issues or if any hacks can be done but may be something to look into.
[HTC 10 Questions & Answers] tony.wheeler:
My Experience

I've been having issues too and the problems appear to relate to data source switching and temporary data connection loss: at home on WiFi if I turn off mobile data things are better, and if I turn off the WiFi band switching (to use 2.4 Ghz channels only) then it seems that the issues are also reduced. Out and about on mobile data it seems the phone is slow to switch between 2G/3G and 4G and even sticks on 'E' (I'm on UK EE).

I use a WiFi extender in my house and when combined with my Virgin SuperHub 3 means there are 4 networks available (2x2.4Ghz and 2x5Ghz) - so plenty of good network signals in my place.

Unfortunately neither of these 'fixes' resolve the problem. Symptoms I experience include:

- No WiFi connection when phone is unlocked (initially) - after a while it then gets a connection.

- Phone looses WiFi connection even when connection is previously stable.

- Phone refuses to connect to WiFi networks even when it has been successfully connected previously, signal strength is at max, and nothing has changed. Even selecting the network and selecting 'Connect' fails. If I 'forget' the network then reconnect it then works - but fails again later!

- The WiFi signal strength indicated on the phone seems to drop-off far too fast when moving away from the router or to other parts of the house.

- Phone stays connected to a low-signal WiFi channel even when a much better strength signal is available.

- During WiFi phone calls (UK EE) the phone complains about the possibility of loosing phone connection (beep and a pop-up screen warning) due to poor WiFi performance (even when the phone shows max WiFi strength and I am within feet of the router!) - and on 2 occasions it has actually dropped the call.

This phone is really fast and apart from this issue (that I hope is firmware fixable) is the best since my HTC One M7.

Come on HTC this is unacceptable:(
[HTC 10 Questions & Answers] luckydwg:
I am having the same issue on my unlocked 10 using T-Mobile. I am on my Nexus 6p now cause I can't using wifi calling at home. I am on the latest firmware 1.53. Anyone have any insight on when a fix is coming or have any ideas on how to fix.
[HTC 10 Questions & Answers] markb63:
I'm also on EE and using the same virgin hub, anything more than 4 mtrs away and my Wi-Fi is useless..
[HTC 10 Questions & Answers] estanenmi:
i have slow speed on my wifi when bluetooth is on... when is off bluetooth speed its good??? any one have the same issue?? on dev us rom 1.53.617.5
[HTC 10 Questions & Answers] dvsk69:
I have had the exact same issue on HTC A9 before I sold it. It was equally worse and there were very frequent disconnects/ reconnects with Wifi leading to high batter drain.

I tried all options including reset, changing the router, changing frequency, static IP, etc none of them ever worked. I finally returned the device and later learned that it's actually a hardware issue with wifi antenna. In line with what [MENTION=398245]LeeDroid[/MENTION] said in the post http://xdaforums.com/show...postcount=4000

Cant believe its still on the 10. It's definitely a deal breaker for me. I'm wondering if a software update will ever fix the issue. (similar to the famous pink tint issue with M7 which could never be fixed with a software upgrade but people had to eventually replace the camera module)
[HTC 10 Questions & Answers] polaric:
Apparently there's another firmware update soon. Fingers crossed.
[HTC 10 Questions & Answers] s4linux:
same issue here , just received it yesterday at the same place at work used to use my Oneplus One Wifi never had any issue with it.

Software # 1.30.401.1