[Samsung Galaxy S7 Guides, News, & Discussion] Sheryl John:
I did a factory reset before submitting my device to Samsung repair. But before doing it, to not have any trace of my online/offline data after reset I had to take care of ‘Factory Reset Protection’ (FRP) so that it won't ask to enter my email after reset. I removed the device security locks including fingerprints and also any Google account associated as said by 99% articles over internet (at least in my 30 mins of read thru of Google searches specifically for Samsung & also generally for android). Also had checked necessary options for all of my datas to be synced to Google. But in order to reinforce my knowledge about FRP and how it’s getting triggered I went thru some YouTube videos and articles specifically for Samsung & also generally for android prior to reset. And finally everything was good to go and ready for repair

Got my device after repair and did a reset again for Google to ask to restore my apps from previous backup of the same device. But it didn’t as you can see from the pic attached.

So what could be the reason you ask. When I removed the Google account (primary) for reset process, all the ‘App datas’ (thankfully not my contacts and other stuffs) were cleared from Google servers. Simply to say, the ‘Remove account’ option will tell Google that this device is no longer associated with this account and to delete all Android related datas associated and there is no way you can get this back.

So I don’t know whom to blame. The hundred’s of article over Internet about FRP (example: http://www.androidcentral.com/factory-reset-protection-what-you-need-know )

OR Samsung for not giving any information anywhere in internet or even in the Software (as warnings) [Their only website related to FRP is still down here in my country at least]. OR Google? For not giving any clear information regarding this action.

Anyway there is no use in crying over spilt milk. All I have to do now is manually install all my 83 apps one by one that were previously installed and who knows whether their respective datas can still be synced. There were even circumstances which most of us should have gone thru when the Google not showing yesterday app restore list but 1 week ago in the setup process.

Things like this can very well frustrate anyone if they are heaving depending on cloud. This is just one of the many little things(software, H/W dependent) in Android that may frustrate a user very much. NO WONDER WHY PEOPLE MOVE TO iOS. Because over customizability and all there are some stuffs that matters the most and iOS still excels in that. We geeks know that but it’s the freedom and exploration that makes us forget all those important stuffs.

For those of you gonna say “YOU SHOULD HAVE USED SMART SWITCH, ADB BACKUP, TITANIUM BACKUP OR SOMETHING ELSE” -- when something is meant to work it should work. I even had bad experiences with Titanium backup, could be device specific but whatever it is.

Welcoming all POSITIVE and NEGATIVE comments. LOL.

Running stock TouchWiz with the April patch. Tried a reset without removing Google account and it didn't ask for the mail ID to be entered for verification during setup process. So basically something have changed recently on how FRP works and whatever I've wriiten is what you have to take care of. regarding backup and all. Please share this thread with you friends. .

Will appreciate a thanks.