yashsingh1/xdaforums huggingface dataset:
[LG G5 Questions & Answers] waylo:
Correct, you don't have it installed then. Have you tried disabling iZat? It's the low power GPS addition, at the bottom of the GPS settings page.

Also, just to cover all the bases, you are outdoors when you're searching for GPS, right?
[LG G5 Questions & Answers] swallick:
I have a stock T-Mobile G5, I've also noticed inconsistent GPS. Acts as if it's stuck. I'll open Google Maps and it'll show my location from 90 minutes ago. Won't update until I turn on airplane and then off again. Once the radios come back up GPS updates. Hoping for an update to fix this ASAP.
[LG G5 Questions & Answers] bdogi:
The low power GPS is turned off, yes. When I run the test I am running it right next to my window indoors. I run it on my HTC One (not activated) and my LG G5 (activated - new phone). HTC locks immediately (2-5 seconds) with 14/20 satellites, G5 does not lock for at least 3 minutse with anywhere between 18-26 satellites (I gave up after 3 minutes). I tried turning off/on airplane mode like the previous post - didn't change anything for me.

Even though the GPS doesn't show lock on the LG G5, I can get google maps working. It isn't very accurate, though. It sometimes shows me stuck in a location for about 1-2 miles. It also shows me off the roads, typically.
[LG G5 Questions & Answers] kelvinnn:
I found a way to replicate the GPS issue! I was having it behaving really intermittently on my car mount (vertically), and then I decided to tilt it horizontal and suddenly it got a lock! I've verified it by GPS test apps and it's super obvious that in a vertical orientation, the GPS doesn't get a proper lock.

Any of you guys wanna validate this?
[LG G5 Questions & Answers] Avohkah Tamer:
I'm having this issue as well, sometimes takes a couple minutes or more to obtain initial lock when I get in my car every morning and start Waze (although it guesstimates my location based on last lock / WiFi), plus then it drops out 2-3 times per drive, which is incredibly frustrating and has caused me to miss turns. I lose lock with WiFi both enabled and disabled during my drive

As a couple people already said, I use the T-Mobile G5. I'm curious if all of us experiencing the problem use the T-Mobile version and it might be a carrier ROM issue. My network and GPS settings are how they were out of the box, although now that I know it exists, I'll try disabling IZat low-power location just to see if there's any improvement.

My phone is always horizontal in my car dock, with the top of the phone facing left, but I'm still losing GPS lock. Do you use yours horizontally the other way?
[LG G5 Questions & Answers] bdogi:
I can tilt mine any way I want and it won't lock :) I ran a test this morning while taking my kids to school. I took out my old HTC One and turned on Runkeeper (running app). Turned Runkeeper on LG G5 (separate Runkeeper account to be sure nothing got screwy). G5 couldn't lock enough to map anything, HTC mapped perfectly to the roads. I then used VZ Navigator (Verizons map system - this was done at Verizon's request). The maps trailed me by about 1/2 to 1/4 mile and showed me about 200 yards off the road. Then - GPS lost. All the while - HTC mapped me out with Runkeeper perfectly mapped to the roads.

Since this is my second LG G5 with GPS issues... I think there is a problem with the phone or maybe the Verizon version of the phone. Sounds like T-Mobile also, though, so could just be some LG software screwing things up.

Either way - I'm probably getting the S7 now. I really like the G5 with the rear fingerprint scanner... but I need a GPS that works out of the box.
[LG G5 Questions & Answers] barraketh:
Verizon LG G5 GPS Hardware Fix

So! I have been futzing with this for a couple of days now and I have a report.

This applies to the Verizon LG G5 with the problem of either 1) intermittently dropping GPS or 2) intermittently getting reception and the rest of the time not getting GPS reception.

If you can do the 'squeeze trick' where you apply firm pressure above the volume up button and watch in the gps tracker app as your phone gets reception, this fix is for you.

Also, you're going to have to take your phone apart. Sorry. The good news is that it's freaking easy to do. ... the links are a little jacked up because I am too new to post links, and you can't upload pictures here? Lame.

Anyway...

Take the LCD off as shown here:

On the back of the LCD there are three nubbins:

That touch to three contacts:

The LCD just sits in there by pressure, so my thought was that the nubbins weren't reaching far enough to touch the contacts. I gently gently with a tiny screwdriver bent them upwards... and put the whole thing back together.

Perfect GPS.

I would not try this if you're not a phone tearer aparter, but I've done this a time or two and it was a walk in the park with a Pikachu at the end of it.

---------- Post added at 12:28 PM ---------- Previous post was at 12:23 PM ----------

I can't post links because I'm new and I can't attach pictures at all? What kind of stupid forum is this?

Can I send someone the links to my pictures so that people can see them?
[LG G5 Questions & Answers] scottricketts:
Shoot them to me and I'll get them posted later today. I'm going to give this a shot in the next few days.
[LG G5 Questions & Answers] barraketh:
Sent! Thank you!
[LG G5 Questions & Answers] AngryDad3:
I need the Pictures too!

Then i will go to fix my broken gps.

Greetings from Germany!

Edit:

I could not wait and have made it easy for my understanding.

IT WORKS!

Im so happy now :)
[LG G5 Questions & Answers] edzilla:
My g5 is back from Amazon repair and it seems perfect now! We'll see on the long term, but it definitely seems that it was a hardware issue.
[LG G5 Questions & Answers] Gibisek:
So how is it now? Found great deal on this phone. It has everything I need except good gps. Not looking to took it apart anyways. Should I get it then?
[LG G5 Questions & Answers] RWOLUPO:
seems interesting. plz send me the pics / links :)
[LG G5 Questions & Answers] stewiehak:
Hi guys i've been having the same problem so i decided to factory reset my phone. I did that and after it booted up i only installed Facebook, Facebook Messenger and Pokemon GO and it seemed to be working very well for that day! At night when i came home i decided to install my other apps that i use! But when i got up this morning and tried to play pokemon go it started to act the same as before.. it refused to lock on or it would lose it after few minutes... So then i thougt to my self what if some other application was preventing it from working well! I deleted iMDB, TeamViewer, eBay, Snapchat and few of my banks applications... I went out for 5 minutes and tested my GPS again and it seems to be a lot better! So if some of you guys could give this a try and let me now if its related or was it by chance...

And tonight i'm going to give it an another go and let you guys know how it goes! WISH ME LUCK :))
[LG G5 Questions & Answers] seanpr123:
Add me to the list of affected devices. Very interested in the pin fix mentioned above, would love to see pictures of that process.

Currently on 10a rooted with TWRP, may try 10d this weekend and see if anything changes because right now it's basically unusable. Compared to my totally unlocked G4, really wondering why I 'upgraded' here... Wish I could just pop the 820 and transfer to G4 lol.
[LG G5 Questions & Answers] laoh:
Ugh, I wish I saw this post earlier. I went ahead and sent in the phone to LG (in Dallas) for repairs. We'll see what they come back with. If it's an easy fix, I would have done it myself and save the time and trouble and potentially any charges from them (plus, I had to erase the phone). Love the G5 and it's definitely a lot snappier in performance than G4 but this GPS issue is really frustrating and I'm really disappointed in LG... they really need better quality control. G2 GPS issue, G3 plastic frame cracking along headphone jack and IR blaster, G4 bootloop, and now G5 GPS. Sigh...
[LG G5 Questions & Answers] ryanpm40:
Confirmed with Verizon that this is a known and documented hardware issue. They are sending me a refurbished device with the known fix. I'm not sure why people are so hesitant to check in on their warranty and just stay with a faulty device until it runs out- you keep your phone until you receive the new one in the mail, so it's not like you're ever without a phone.

Are others being told by their carrier or LG that this *isn't* a known issue? Because this is one of the first times Verizon has ever admitted a known defect to me, so it must be very well known.
[LG G5 Questions & Answers] barraketh:
Yes, I just don't have a warranty on mine... I got it through work and for whatever reason it squirreled the warranty. I'm just doing my best to get around that. :D
[LG G5 Questions & Answers] scottricketts:
Images finally posted. Sorry for the delay guys, been a long few days.
[LG G5 Questions & Answers] Claus1221:
I have an international H850-Version from Amazon in Germany, unbranded. I bent up the springs just a tiny bit (very careful, even the slightest touch bends the springs!) and can confirm that this fixes the GPS issues on my phone, thank you very much for posting that! :D
[LG G5 Questions & Answers] scottricketts:
I picked up my warranty replacement Friday. Debating on restoring, for now I'm back to my s6e and heavily pounding GPS on this new/refurb/fixed? one in an attempt to get it to break. Going back to the s6e has made me appreciate the Samsung camera app all the more, while there's a lot of tweaks for the LG cam, the different modes and how quick you can switch to them on the s6e is just fantastic. Either way, I've got another 6 months until I can jump to a new phone on T-Mo and unless my hardware is fixed and LG gives a good update to the camera software, this may be the first time I didn't pay off a phone and traded it in on a new one.
[LG G5 Questions & Answers] ryanpm40:
Ahh dang that really does stink! Such a strange policy. Glad you're able to get things working in here :P. I've definitely taken things in my own hands in the past for a voided warranty, but when I do have mine I'm quite paranoid of screwing up somehow haha
[LG G5 Questions & Answers] seanpr123:
So about the possible hardware fix.

I tried taking apart my G5 yesterday but couldn't quite get the screen away from the body. Didn't have any good pry tools and didn't want to crack the screen.

Hoowwevveer, after reassembly yesterday my GPS is now locking in right away lol. Before I took apart I restarted the phone 6-7 times trying to see if it was a software issue but never could get a lock, after my 'fix' now it has been locking in right away. What do ya know.

I'll keep using over the next few days and make sure it holds, must have bent the pins in the right direction when trying to pry I suppose. Scary how fickle it is.
[LG G5 Questions & Answers] scottricketts:
I think T-Mo may be in the same boat as Verizon in that they're going in and fixing these before sending them as replacements. My replacement feels banging new. The battery eject button is still out of the box stiff and the hard seams are nice and sharp. I popped my tablet's SIM in it and I've been walking around and driving with it today. We'll see what happens.
[LG G5 Questions & Answers] xanderin:
I am a tmo lg g5 user, too, and was experiencing gps issues consistent with those that others are experiencing in this thread. I've read that some tmo users had their gps problems fixed with the 10d update. I, however, was not so lucky, and had to warranty exchange my device. Tmo charges $20 for this if you bought it in the store, so be prepared to get bent a bit for a "shipping cost." Ugh. The phone representative I spoke with said that they recommend speaking to a store manager to get that waived. I passed on getting it waived, myself, but I imagine other more assertive types might have better luck by saying they believe it unfair. Lucky for me, the new device is sans issue, so it was a small bend-over to pay for getting a fully functioning device.
[LG G5 Questions & Answers] scottricketts:
Ah, I ordered mine online and when it was time for a return did it in the store. Must be why it only cost $5, but you're right if this is truly fixed, I'd gladly shell out $20.
[LG G5 Questions & Answers] xanderin:
I've heard $5 quoted before, so maybe that's the deal... However, you should not gladly shell out $20! They shouldn't be charging customers for this. LG should have to foot the "shipping" since they were the ones who sold the bunk device in the first place. Awful business practice... Of course, I'm not one to speak...
[LG G5 Questions & Answers] lemonphones:
ATT user here - I'm having the same issue. ATT sent me a replacement (refurbished) phone which side by side (using the gps test app) was clearly functioning while the first phone was not, and now after only a few days it's having the exact same issue as the first phone.
[LG G5 Questions & Answers] ryanpm40:
I'm beginning to think pulling and inserting our batteries is knocking that connection loose.

Those who have taken it apart- would you say this is a possibility? Do the battery and sensors meet up?
[LG G5 Questions & Answers] waylo:
$5 is the standard if you have some sort of insurance with T-Mob (Jump or device protction, etc.). $20 is if you do not.
[LG G5 Questions & Answers] seanpr123:
Hmm, maybe mine isn't perfect damn. Pokemon still jumps around way too much, unlike my G4 which is rock solid.

Looks like time to unroot and send back to LG...
[LG G5 Questions & Answers] ross_boss08:
Hi all, I just read this entire thread in attempt to fix my LG G5. Phone is taken apart and have tools ready. Do I just bend the bronze color pins more upright or am I bending the wrong piece? Thanks!
[LG G5 Questions & Answers] ryanpm40:
Thank God my new phone from Verizon seems to have the fix. Way better lock, even 13 ft accuracy in a brick building. Not used to seeing "Location found" so often in the notification tray lol. My frequent disconnecting bluetooth may be fixed too.. will have to keep playing with it.
[LG G5 Questions & Answers] frantek:
I've tested all this yesterday. When I remove the battery and re insert it GPS works for a cretin time. I've disassembled it and applied the proposed fix. Since then I've never lost GPS signal again.

THANKS !
[LG G5 Questions & Answers] cridus:
does the H850 have hardware gps issues? the icon often turns grey... (especially indoors, which should be normal, but my brother's signal is better with a "worse phone")

I still have to test it properly in the open, though. since I saw that some models had hardware gps issues, I wanted to ask just to be sure.
[LG G5 Questions & Answers] AngryDad3:
Yes there is a hardware issue.

Did you read the thread!?
[LG G5 Questions & Answers] yurushi:
Honestly, all I did was knock on the G5's housing with force and my GPS was fixed LMAO. Knock your phone where the GPS is located.
[LG G5 Questions & Answers] NicolasAlnis:
I bought mine a week ago in Moscow RU. The gadget itself is great (on par with S7 Edge), but the GPS issue/bug plagued the otherwise excellent phone! Well, I installed the GPS Keeper and the problem seems to be over.
[LG G5 Questions & Answers] lywyn:
https://www.reddit.com/r/lgg5/comments/4u8m9p/how_to_fix_your_gps_fixed_in_10_minutes/

Explains how to fix the dodgy contacts to GPS aerial. SO maybe you made them flex and connect?
[LG G5 Questions & Answers] yurushi:
Most likely, I think the pressure I put on the housing made the pins connect again. I didn't want to take the phone apart unless I really had to. I'm not sure if it will work for others but it surely worked for me. I have had this issue for many months now and it frustrated me when I was on holiday as I needed Maps to take me to places. Who knew a simple fix was to apply pressure on the back housing lol
[LG G5 Questions & Answers] gurningchimp:
Tried this fix last night and can confirm it works brilliantly. Unfortunately (and despite being careful) the unibody has bent slightly where the sim slot is and the paint has become scratched (used plastic splurger type pick). Nothing too awful and completely unnoticeable in a case but slightly vexed with myself that I did that. On plus side GPS working better than before it dipped/became unusable.

So, works, but be careful/prepared for slight physical defects...
[LG G5 Questions & Answers] djparent:
^ hahaha this! I didn't want to take my phone apart either so I gave the top back left corner of it a firm rap in the palm of my hand and now my GPS is accurate. Not too sure how long it will last but sure beats taking phone apart :)
[LG G5 Questions & Answers] jayohh1:
Amazon repair

I just got mine back from Amazon repair Germany. They were able to reenact the GPS issue and they changed the circuit and the back cover. They delivered a txt document saying it passed all the relevant tests after the repair. I get a satellite fix within seconds now, even inside buildings often and outdoors very accurate up to 3 meters. If you get the chance to, send it in for repair. I waited a week to get it back. I am very happy now, works like a charm.
[LG G5 Questions & Answers] torax242:
This is the way to do it. It sucks having to send your phone away, but all DIY repairs are the worst thing you could do while still under warranty.
[LG G5 Questions & Answers] laoh:
Fixed under warranty by LG

Guys, update on mine. It's fixed now, by LG.

I have a Tmobile G5. Mine was definitely a hardware issue as 10D update did nothing and the squeeze test confirmed it. I sent it into LG for warranty repair and it's back now, fixed under warranty, no charge. It says on the repair slip "GPS Test Fail - Replaced board chip set". That's all it says so I can't go into more detail but my phone's GPS is finally working now. I'll see if it'll continue to work fine but for now, it's good. With GPS Status, my G4 picks up 21/21 satellites... G5 19/21... so performance is slightly worse but compared to before where I could not get any satellites unless I squeezed it really hard, I'd say this is a 100% improvement. Pokemon Go works!!!

FYI - I just went to LG's support site online, requested warranty repair and filled out my info. It says on the online form that you have to attach a copy of the receipt but I didn't have one since I bought mine second hand from someone but I completed the repair request without the receipt anyway and they never asked for it. As long as they can verify the serial/ESN you entered as a valid phone and since all G5s are still under manufacturer's warranty, the system still validated and authorized the repair. Once that happens, you can print a Fedex Ground pre-paid ship label to ship to their repair center in Fort Worth, Tx. They received the phone, repaired and shipped it out after 2 days so the overall process is pretty quick if you don't count the ground shipping times. It's good to have a backup phone to use while you're waiting. Note, the shipping label is only for Fedex Ground and you cannot use the official Fedex boxes that's avail at the Fedex store (those are only for air). It must be your own packaging so pack at home.

I can only speak for ppl in the US but to everyone that's trying to get the darn GPS to work, just send it in for warranty repair and end your woes now. You'll save a ton of time and lots of anguish. Good luck.
[LG G5 Questions & Answers] snowsongwolf:
I work for Sprint as a technical consultant and I just did a repair on one of these. Bending and cleaning the pins did work for the customer, however the pins referenced in the Reddit post aren't GPS; they're volume. Having determined that, I just cleaned and reset all the pins and it's pulling a good signal in GPS Status again (I've noticed with these on the G2 it will pull about a half strength signal at best until you fix the pins).
[LG G5 Questions & Answers] Dolgsthrasir:
Awesome. That did indeed fix my gps issues. I had a hard time to get a fix even when I'm outside. Now the fix only needs 3 seconds, and I even receive a signal indoors. Incredible. Hope this'll stay and not break again.
[LG G5 Questions & Answers] NeoDJW:
Guys, those are VOLUME PINS ! GPS pins are at the bottom of MBO, you can see two antenna connectors... I dissasembled mine today, havent touched pins from reddit, just those marked on the picture... It was corossion on the COVER of the phone where pins from gps should sit, cleaned it and woila....
[LG G5 Questions & Answers] ryanpm40:
My warranty replacement I got 2-3 weeks ago is already getting less accurate GPS every day. Definitely longer to lock on >_> clearly this is an issue from regular use of the phone; disappointed that they just fix the issue real quick rather than fix the cause of the issue

Everyone who has the problem or has had it return- do you swap batteries or just charge your device? I swap batteries daily, sometimes multiple times, so idk if that's the cause.
[LG G5 Questions & Answers] NeoDJW:
Probably that's the cause of corossion my friend, I didn't took a picture of it cuz no 2nd phone to take picture with... i cleaned mine and scratched with graphite pen, now I get gps lock in MAX 3 secs no mather in or outdoor
[LG G5 Questions & Answers] AngryDad3:
Can someone confirm NeoDJW's Info?
[LG G5 Questions & Answers] zzaaxx:
I can confirm that it makes no difference, at least not in my case. The phone is very easy to open, though, so everyone could try.
[LG G5 Questions & Answers] AngryDad3:
Of course I can just open my phone , but still I dont know if these are the right contacts .

I dont want to turn the wrong contacts always .
[LG G5 Questions & Answers] ryanpm40:
Actually, after looking at your picture closer, it looks like those two connectors are what the bottom of the phone "clicks" into on the side when you insert a new battery- can you confirm this? That'd definitely make sense for the battery changes to impact that, if so. These things gather a ridiculous amount of dust and crap.
[LG G5 Questions & Answers] NeoDJW:
I can't find any picture on web to describe you where those pins sit, but I told you I didn't even touched pins noted on reddit just those marked on pic that I posted here. I dissasembled device and took a closer look and noticed that those pins have NOTHING do to with gps ( reddit pictures) only with volume buttons.... GPS works excellent now.
[LG G5 Questions & Answers] NeoDJW:
Indoor
[LG G5 Questions & Answers] scote:
So those pins/edge connectors, are they the ones you can see at bottom of phone when battery removed? Ive just cleaned mine using a cocktail stick and an alcohol wipe, both halves, ie and the socket on the battery module. Does seem to be better already. If the connection is down there why does squeezing the top of the phone sometimes fix it?

H850 user here in uk, i had the typical issues reported in this thread. Will find out later if cleaning fixed it, play a lot of pokemon go so i know the issues only too well.
[LG G5 Questions & Answers] scottricketts:
Btween the GPS, Bluetooth wonkiness and the camera taking so long to fire, I finally gave in and traded mine in for an S7. I feel dirty.
[LG G5 Questions & Answers] ryanpm40:
My GPS seems to be normal again, maybe just a fluke in the building I was in at the time.

I'm getting pretty good accuracy, but is it normal for my satellites to constantly fluctuate from like 10-16?
[LG G5 Questions & Answers] Boffing:
Trading mine in for a OP3 because of the GPS and slow (and because of that blurry images) camera.
[LG G5 Questions & Answers] seanpr123:
One thing this phone doesn't have a problem with is the camera.
[LG G5 Questions & Answers] jadiseul:
I'm experiencing the same issue when using google maps and it's driving me insane. Does this GPS test look ok? (Outdoors)

---------- Post added at 03:52 PM ---------- Previous post was at 03:51 PM ----------