yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Yeah *if* it ships today, I'm not expecting Sat delivery but definitely agree. I payed for next day AM, seems like the least they could do. But shipping companies charge so freaking much for weekend delivery. I remember UPS charges like $60 or something.

Anyway just ship mine today and I'll be happy.
[HTC 10 Guides, News, & Discussion] failedjedi:
Yep, that's my biggest issue. Giving everyone overnight even if they didn't pay for it, then here I am, actually paid for overnight, but it ships Friday so I still have to wait. Complete and total BS.
[HTC 10 Guides, News, & Discussion] Dragbike Racer:
I ordered the Verizon variant, from HTC.COM, on the 29th and I'll probably be in the last group to get the phone. Kind of thinking I should have just bought it through Verizon.
[HTC 10 Guides, News, & Discussion] aknotts415:
Thats what i got also! Clear with that sexy glacier metal. Now just need my phone still in fulfilment lol
[HTC 10 Guides, News, & Discussion] Mark112887:
Hoping mine ships today, been pending since yesterday afternoon. somehow though I don't think it will
[HTC 10 Guides, News, & Discussion] Reddog58:
I ordered mine on the 24th through Paypal. Finally called HTC yesterday and was told it was in processing. Got a text around 8:00 PM last night from FedEx saying it was to be delivered today before 8:00 PM. I'm at work and just got the HTC email about the free gift coming in the next few weeks. I was totally surprised and didn't expect to see mine until next week.

GL, all
[HTC 10 Guides, News, & Discussion] madballnychc:
Just canceled my verizon htc order from htc! They are aweful with giving dates! I just ordered it from verizon for instore pickup. and just got the email the order is ready :)
[HTC 10 Guides, News, & Discussion] failedjedi:
And here I am, 18th ordered, 4th charged, nothing since. Another example of "in order" being a lie.
[HTC 10 Guides, News, & Discussion] kokuryuha:
Me too. My order went from Pending Fulfillment back to Boxed Shipment as well. I'm hoping it's just a bug. The rep said my order was okay, but with as much BS that I hear is floating around, I'm now not very hopeful...
[HTC 10 Guides, News, & Discussion] arundecent:
Lol ! Same thing happened to me yesterday . Then I realized that FedEx ground and FedEx express have different delivery vehicles
[HTC 10 Guides, News, & Discussion] zacharyt86:
Yeah "in order" is complete BS. Ordered really late on the 24th, like just before midnight, and mine was delivered around noon today.
[HTC 10 Guides, News, & Discussion] dems86:
Thanks so much for posting that, just snagged an Ultra Hybrid...$3.23 with 2-day Prime Shipping no less...FOOK YEAH
[HTC 10 Guides, News, & Discussion] JEANRIVERA:
no, they are coming today
[HTC 10 Guides, News, & Discussion] phxzy:
They told me they'll have the devices today and that I'll get it tomorrow. They called me last Friday.

Update: just contacted Coolblue. Delivery scheduled to May 1st. ?
[HTC 10 Guides, News, & Discussion] oneshotaz:
If I may ask, where did you order it from?
[HTC 10 Guides, News, & Discussion] gusoldier:
Oh man. Really? ?

Verstuurd vanaf mijn SM-T810 met Tapatalk

---------- Post added at 12:41 PM ---------- Previous post was at 12:40 PM ----------

Coolblue.nl

Verstuurd vanaf mijn SM-T810 met Tapatalk
[HTC 10 Guides, News, & Discussion] phxzy:
Yep. Still strange... I was so happy that they had good news... looks like dat we zijn blij gemaakt met een dooie mus....

Update: also confirmed via email that I will not get it tomorrow. ?
[HTC 10 Guides, News, & Discussion] TopoX84:
i orders mine April 12 between 9-10 AM CST while they were doing the whole launch thing, no shipping date yet only that will start shipping early May, also i clicked the unlocked version and seems they messed up adding the T-mobile version to my order... bummer but either way i have t-mobile, i called HTC Customer service and they stated that t-mobile from the HTC website comes uplocked as well as i can do the bootloader unlock ;) so im all good.
[HTC 10 Guides, News, & Discussion] gusoldier:
Hehe zeker weten. I think that they already have the 10 on stock but they just want to wait till the official date... Dunno. I haven't got any email from them.

Verstuurd vanaf mijn HTC One_M8 met Tapatalk
[HTC 10 Guides, News, & Discussion] Superguy:
Android Central is reporting that it'll reach Oz on May 3rd, but at $1000 AUD.

For the person that asked about it working on Cricket, it should. AT&T owns Cricket and ist uses AT&T towers. The main thing about Cricket is that connections are throttled to 8Mbps for LTE and 4Mbps for HSPA.
[HTC 10 Guides, News, & Discussion] phxzy:
This is what they've told me:

Er is op dit moment een heleboel onduidelijkheid met betrekking tot de levering van dit toestel en je zal vandaag nog vanuit onze abonnementenadministratie een email ontvangen met meer informatie. Sorry voor het ongemak.

Translate google

There is currently a lot of confusion with regard to the delivery of this unit and you will receive an email today from our subscriptionmanagement with more information. sorry for the inconvenience.
[HTC 10 Guides, News, & Discussion] lexorcist:
On Sunday?
[HTC 10 Guides, News, & Discussion] phxzy:
Yes, they also deliver on Sunday. They said we think on Sunday or even sooner. They were talking to their supplier.
[HTC 10 Guides, News, & Discussion] elena11:
I spoke to HTC US, and the supervisor said that they will get them at the first week of may, and will ship them out within 3-4 days after. So expect them around the 10th of May.
[HTC 10 Guides, News, & Discussion] clerkp:
2 weeks! I sure hope not.
[HTC 10 Guides, News, & Discussion] elena11:
I hope the supervisor was mistaken.
[HTC 10 Guides, News, & Discussion] aknotts415:
Yeah thats very sad if true. Something fishy seems to be going on behind the scenes with HTC. Everything is a total mess with this launch. Only one carrier has a date even when there going to be taking preorders? HTC.coms taking preorders. Originally for an unlocked one and a Tmobile one and a AT&T one then those two carriers get pulled. They could atleast respect their customers and give us a date besides early may. ITS 4/25 for CRAPS sake!
[HTC 10 Guides, News, & Discussion] clerkp:
Me too. Not sure I'm willing to wait 2 weeks. Since when does it take a month to get a phone launched? Plus, these phones are all over the internet already. S7E calling my name.... ha. Fully expecting that this ships by the end of the week.
[HTC 10 Guides, News, & Discussion] elena11:
May be a pressure from customers will change something. Just call customer service, and when the person can't give you an exact date, ask for the supervisor. It might help. Crossing my fingers.
[HTC 10 Guides, News, & Discussion] aknotts415:
really wouldnt surprise me if its true. HTC seems to be slipping all over the place with this launch. I cant believe we dont have a date... I wouldnt be surprised if the supervisor just told you that to get off the phone. But even then there obviously not overly optimistic at all to say that.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
You know half the fun of preordering phones is the hype before you get it. Where else could you spend hours lurking on a forum and refreshing your order page a million times in hopes to see the word shipped. You know deep down you'll miss it when it's gone. This is the unhealthy cycle of phone addicts, we do this every time forgetting how long the last phone took to ship even though it was like this ;)

I do have a feeling HTC had to step down it's operation due to the failures of old. They do not have the system other popular manufacturers have. It is sad but true. All we can do is support them and hope the 10 brings them back to the forefront of the market.
[HTC 10 Guides, News, & Discussion] datafoo:
I just spoke with a supervisor and escalated my call about the shipping charge differences between 1st day pre-order and now.

They would not match shipping, they offered to cancel and reorder, but I'd be stacked at the back of the line against existing orders.

The supervisor told me outright they're fulfilling orders based upon an order que and color with Carbon Grey being first and Silver/Black being second (they made more Carbon Grey handsets than Silver). They're waiting for shipments to land but didn't have a hard date for when available (even though Verizon should have demos in their system next 2-3 days). The supervisor didn't know if units were in country yet or any other status. He actually made the comment they're being kept in the dark so they don't answer incorrectly to customers and start misinformation, all they can say is "Early May".
[HTC 10 Guides, News, & Discussion] clerkp:
Sounds like a debacle to me.
[HTC 10 Guides, News, & Discussion] turkez:
Same here; ordered mine on 13/04. Looks like something's gone t*ts up.

I called a Three store here in Glasgow yesterday, they said they'd have them today. I might give it a couple days and if I don't hear from HTC I'll probably cancel my order and get one from Three.
[HTC 10 Guides, News, & Discussion] Reddog58:
I had been watching this thread since the start. I could never login to the HTC website after making the order on the 24th. Changed password once still no good. So I thought I was in the same loop as so many. Did finally break down and called CS. But other then confirming the order number was valid and in process I never got any communication things were ok. They did charge Paypal right away. But if I didn't get that late night text I wouldn't have expected to see my phone this week at all. I have owned one HTC phone in the past and it was solid. I had the S7 for a week but the power button stopped working. So I took it back and figured I would get the Edge for the larger screen and battery. But they weren't in stock. So I was back on my rooted Note 3. Finally went back to t-mobile and looked at the G5 and Edge again but just couldn't pull the trigger. G5 screen was just bland, Edge is a gimmick to me. Went to Verizon and actually held the HTC. Felt great and knowing I can root it was enough for me to decide I was going to wait.
[HTC 10 Guides, News, & Discussion] fadi669:
Got the phone delivered today. Wifey called me at the office and said that the phone is here. No shipping notice.

HTC order page still shows "pending fulfillment". Can't wait to get back home now.

Reference for other people. Ordered launch day. Canada. Credit card charged 5th May.
[HTC 10 Guides, News, & Discussion] tkmcguire1:
Ordered around 6pm central on 5/4 glacier silver,PayPal charged a few hours later by midnight it was pending fulfillment,then about 10 pm last night got my fed ex shipping notice. Fed ex just delivered it this morning. I paid for overnight. Love the phone! But it sucks that I order my phone and get It a little over a day later while people who ordered a month ago are still waiting.
[HTC 10 Guides, News, & Discussion] Cosalich:
Finally through the thread, that's one hell of a read.

My 4/12 US order is still boxed shiptment, I think something has gone wrong so I'll likely cancel.

My 4/25 Canadian order had the card charged May 4th, still at pending fulfillment.

I can only hope.

I'm pretty sure FedEx Delivery Manager is a US-only service. I can't change my country to Canada when I try signing up for it.
[HTC 10 Guides, News, & Discussion] djbutter:
FedEx attempted delivery yesterday, but I wasn't home. Called them to request to waive the signature requirement, but the CSR told me that I couldn't, as it was explicitly required by the company.

So now I'm stuck at home waiting for it to be delivered today. ?
[HTC 10 Guides, News, & Discussion] Heisenberg420:
talk about an unexpected surprise lol
[HTC 10 Guides, News, & Discussion] c0mf0rtablel1ar:
Yeah, that does seem a tad ****ty. I ordered mine last week, had it cancelled by my credit card for suspicious activity on Tuesday, fixed it, got the shipping notice yesterday, it's on the truck for delivery right now.
[HTC 10 Guides, News, & Discussion] ph33rtehgd:
I thought about doing the same, but losing the uh-oh protection and paying $50 more just isn't worth it for me to get it a few days or maybe weeks earlier.
[HTC 10 Guides, News, & Discussion] jonbabydahl:
Yeah that's pretty messed up. I ordered 4/24 and still in "pending fulfillment" and when I last called the CSR told me I shouldn't expect to see it before next week, if not the week after, because of my late order date HA. I think it's pretty clear in reading this captivating thread of device-in-hand anxiety (myself included) that you cannot trust anything they say - it's basically all made up.

Anyway, congrats on the phone! You won the HTC "pre"-order lottery :P
[HTC 10 Guides, News, & Discussion] GearshiftJB:
I got my phone today. it's BEAUTIFUL. The speakers and louder than you'd expect. I have to send it back though due to some issues, but I'm excited for my next one!!
[HTC 10 Guides, News, & Discussion] SerArris:
[/IMG]

Seriously? So much for me cancelling...
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Just got a FedEx notice for delivery Monday by 10:30 am :)

Ordered carbon gray on 4/25, went into pending yesterday at 1pm.

Too bad no Saturday delivery. At least I know it's coming now
[HTC 10 Guides, News, & Discussion] vicvega:
I agree! Be patient, coming from LG G2, G3, G4 I can say this is the best phone I ever had! Before these I had SGS3 and before that all HTC way back to the Kaiser. I haven't fully tested the camera but I'm satisfied with it so far. I only noticed a pink dot in low light which is the laser focus reflecting on Macro shots. I had bought the Galaxy S7 from Best buy the day before release and returned it right away. I hope this HTC will last me for the next couple of years until it falls apart. Again, don't lose hope!!!
[HTC 10 Guides, News, & Discussion] Beyondcr:
What issues were you seeing?
[HTC 10 Guides, News, & Discussion] Shanki2k8:
Great to know! Guess mine will be on Monday too
[HTC 10 Guides, News, & Discussion] serophia:
Guess I should receive my FedEx notice soon also! I also ordered on 4/25 Carbon Gray and received the Pending Fulfillment 2 days ago.
[HTC 10 Guides, News, & Discussion] FearlessAZ:
Still no shipping for me :(

For those that can't get FedEx Delivery Manager to verify, try starting a new account with your spouse's name. You will get to a step where it asks for any aliases. Just enter your name there. FedEx customer service advised me to do this and looking around Internet I found it. Hopefully helps some people out.
[HTC 10 Guides, News, & Discussion] blueadept1:
Despite a few others receiving theirs on the East Coast of Canada today, nothing here in Vancouver yet. Still tapping my toes waiting for our receptionist to come to my office with my package. Hrm.
[HTC 10 Guides, News, & Discussion] GottaStayFly:
waiting for it here in Calgary.
[HTC 10 Guides, News, & Discussion] raizen02:
Received my HTC 10

Ordered on April 18th for next business day shipping. Received yesterday morning 5/5/16 at 10am EST. The phone is gorgeous. It does charge 50% in 30min as advertised, however, battery will not last 2 days as advertised. I say full day is more like it. Removed from charge at 7:00am, now 3:15pm and have about 56% left. Screen time so far 2 hrs 15min. Fingerprint sensor, lightning quick! Sound is pretty good. 3 gripes though.

1) Camera - since I'm in USA and have not received the new update firmware, sometime picture becomes yellowish (example, in cubicle under fluorescent light, aiming at keyboard, nice crisp color and then I slowly aim camera upwards, the screen or picture become warm yellowish).

2) Popped in 200GB SD card, when transferring music using isync program from iTunes, it seldom hangs, not sure why and if this happens, I need to restart phone to get the phone operational.

3) curved back. Nice to hold but when on table and trying to use it, it wobbles.

Coming from Xperia Z3, I'm happy so far. Hope USA people receive the firmware update soon.
[HTC 10 Guides, News, & Discussion] GearshiftJB:
The phone I got wasn't in the best condition. Seeing what can be done about it now.
[HTC 10 Guides, News, & Discussion] alfredallen13:
In my hands

Mine arrived at 11:30. It's so amazing. Only thing I don't like is the new speakers. Ordered on 4/21 status changed to pending fulfillment on 5/5 at 8am received tracking notice from FedEx 5/5 at 7:30 pm phone was delivered 5/6 at 11:30am didn't pay for shipping but was shipped overnight.
[HTC 10 Guides, News, & Discussion] DrBrick:
wife just signed for mine. had to endure my coworker lording his Verizon model over me all day, though, haha.
[HTC 10 Guides, News, & Discussion] FearlessAZ:
What condition was it in? Scratches? Box banged up?
[HTC 10 Guides, News, & Discussion] dsmoot:
Dang! I ordered mine on 4/22 and got pending yesterday about 11am PDT, and no shipping notification yet. Did you pay for upgraded shipping?
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Yes payed for next day AM.

Talked to FedEx and I have no option to upgrade to Sat or Same day. Sucks because I won't be home Mon at 10 am. Can't even pay to schedule later delivery.

In other words, the $10 I payed for faster shipping was a complete waste.
[HTC 10 Guides, News, & Discussion] GearshiftJB:
The screen had a small crack in the bottom corner and some scratches on the metal portion. Not sure how.
[HTC 10 Guides, News, & Discussion] fidanhGPE:
What notice did you get? Sms or e-mail?
[HTC 10 Guides, News, & Discussion] failedjedi:
Ordered the 19th, charged the 4th, paid for overnight and still nothing on shipping.

HTC should be embarrassed.
[HTC 10 Guides, News, & Discussion] FearlessAZ:
With how HTC's customer service has been, they will probably tell you to send it back, cancel the order and create a new order without the $100 off. Or say it was your fault. Lol
[HTC 10 Guides, News, & Discussion] Taknarosh:
Yeah, so nothing received at work. Funny enough, a package under my first name arrived and the receptionist didn't know who it was for, so we both got excited for a second before realizing it wasn't for me. :crying:

I might try calling up Fedex after work and see if I can get a bit more info. (It's all I want!)

The only thing I worry is that since we are many at the office that send to this address, I wonder if Fedex will balk at giving me more info.

[Edit:] So I called them and they couldn't find any being delivered from Brightpoint Indiana to my work address. =[ Patience! I should have never found this thread. LOL

It would be hilarious (aka infuriating) if they attempted to deliver when the reception was closed for lunch.
[HTC 10 Guides, News, & Discussion] aknotts415:
Same here. If u paid overnight they should at least do sat delivery with the $9 i paid for nothing
[HTC 10 Guides, News, & Discussion] meatlocker:
Just because you said that, I logged into MY FedEx Delivery Manager account, just to check (I had not gotten any email from either HTC or FedEx, and I ALWAYS get an email from FedEx). Lo and behold, there is my 2 LB package from Plainfield, already picked up, set for delivery on Monday. Thanks for the tip, man!

BTW...Carbon Gray, ordered April 30th, Standard Delivery, used PayPal
[HTC 10 Guides, News, & Discussion] darkcroc:
Just got my HTC 10 bam took my final photo with LG G5
[HTC 10 Guides, News, & Discussion] yardi4life:
Did anyone order a case with the phone and but only received the phone ?
[HTC 10 Guides, News, & Discussion] GearshiftJB:
So far I'm getting a refund. Also yes, I'll have to create a new order. Talking about that coupon now...... lol
[HTC 10 Guides, News, & Discussion] failedjedi:
14.99 for me.
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Email, you can select what notifications you want in FedEx delivery manager. They can do SMS as well.
[HTC 10 Guides, News, & Discussion] aknotts415:
Nothing for me yet from them. Ordered 5.4 went into fulfillment 12:30 pm on 5.5....
[HTC 10 Guides, News, & Discussion] daniel2744:
update: now shipping 4.24 order Unlocked Glacier Silver

ordered on 4/24 and was in pending fullfillment yesterday when i checked around 430pm PST but like i said I have no idea when this happened because I wasn't able to check on order until yesterday when a htc chat rep helped me get into my account. (so for those paypal users having trouble..just ask them nicely to reset the password for you and they will) around 12:32pm PST i got the fedex notice. too bad its for monday but oh well its coming and can't wait. I do feel bad for those who ordered earlier and haven't gotten any update yet or there phones. and lastly, like alot of other posts..i got free overnight shipping i guess. so i saved like 30 bucks but again sucks for those who paid extra for it.

edit: forgot to mention that my htc order status is still at pending fullfillment just in case anyone asks. its been over an hour now since i got the fedex email
[HTC 10 Guides, News, & Discussion] vahdyx:
I decided that I just can't take this disappointment anymore and planned on canceling my order. Right as I justified it with waiting for the Nexus 2016 a buddy of mine asked me if I wanted to grab lunch which just so happens to be next to a Verizon store. After lunch I decided to stop in play with the phone for a bit!

Long story short, I'm just going to wait for my HTC 10 order and just make it one of those "out of sight out of mind" type of things so I'm not bitter about the slow shipping.

It should be worth the wait way better in person, smooth as a whistle and I am excited for it.

Edited because grammar/sentence structure fail!
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Don't worry it will ship today. HTC still showing pending fulfillment, FedEx emailed me 2 hours ago
[HTC 10 Guides, News, & Discussion] Cosalich:
Not necessarily. Mine's been pending fulfillment since the 4th.
[HTC 10 Guides, News, & Discussion] Jooosty:
Well. Im officially done here.

Ordered May 3rd. Next day AM SHIPPING.

Received today may 6th.

I wish you all the best. Enjoy your 10.
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Well I see you're in Canada. Unfortunately don't see a lot of shipping confirmations for Canada yet sorry :(
[HTC 10 Guides, News, & Discussion] vicvega:
I received the firmware as soon as I set it up. I had to manually check for software update and sure enough the camera update was downloaded and installed. Did you check in settings software update to try to download manually?
[HTC 10 Guides, News, & Discussion] tweeti:
Just got mine picked up by FedEx. Ordered 5/4.
[HTC 10 Guides, News, & Discussion] daniel2744:
the waiting game really sucks. the way i see it is, if they announce the phone then orders should ship out within a week min. this whole waiting weeks for it so so dumb. but this is not just them it goes for every company. dont announce anything if its not really to ship out to customers is how i feel about it.
[HTC 10 Guides, News, & Discussion] fidanhGPE:
I cannot setup Fedex, not a US citizen nor resident. Any alternative way I can get information/confirmation of shipping . (I am currently in US though).
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Call them, ask if they have any packages coming to your address. Think someone confirmed (a few pages back) they will tell you.
[HTC 10 Guides, News, & Discussion] FearlessAZ:
Wow. I was joking. I'm sorry man. That is beyond ****ty customer service right there.

I hate to say it but I will never order anything through HTC again. I would write a letter or send an email but I know it won't do anything.
[HTC 10 Guides, News, & Discussion] vahdyx:
I agree, in a sense it was good business to announce it early to keep investors and potential buyers happy, but if you can't deliver I think it hurts you more. I mean just looking at this thread alone so many lost customers because of it.

Then in the flip side of the coin, how many people actually cared to begin with. None of my friends know or even care about the phone. As far as Android goes it's Samsung, iPhone or LG. So maybe we the enthusiasts just make up a small piece of the customer base pie.

I don't know but at the end of the day, this customer almost walked away.