yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] seanyuan62:
Okay so it was just a random alert?cthe expected delivery date is 5/10. I didn't know if it was way of they "requested" a signature and nobody was there or they "required" a signature at the time of delivery but deligery has not been attempted yet.
[HTC 10 Guides, News, & Discussion] dsmoot:
Got shipping notification from fedex this morning (order 4/22, pending on 5/5). Hopefully I'll be able to take off tomorrow morning to wait for it!
[HTC 10 Guides, News, & Discussion] haZethew0rld:
Crazy enough, in the time I've got living in my house, Fedex has never delivered earlier than 3pm, today they came in at 11am o.O. I might just go into one of their locations to pick it up.
[HTC 10 Guides, News, & Discussion] daniel2744:
dang what luck you had lol. yeah i would of went pick it up had it been me. usually tho i re-route UPS or fedex packages to store pickup because its always there before 10a all the time and cause its safe if im not home. we had alot of problems with people robbing mail around where i live lately so can't be too safe
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Yeah i actually ordered two and cancelled one, both with the same email. So I hope it didn't remove my email from their list :/
[HTC 10 Guides, News, & Discussion] princeplanet:
I received mine @ 8:30 am, just as I was leaving for work. Talk about a long day without getting much done! I had time before I left to unwrap the *precious* and plug it in to charge. There better not be much traffic coming home (Boy, am I in full nerd mode today)!

Transmissum est uti Tapatalk ab Xperia Z-IV tabula meo
[HTC 10 Guides, News, & Discussion] failedjedi:
Well, I cancelled but they shipped it anyway last week. Finally got it a little bit ago. I was torn whether or not to refuse deliver or not. I took delivery, figured I'd eat the shipping back to them if I changed my mind. Already had a pending return and approved RMA, so figured why not at least open it and see.

Well, I'm keeping it. They jerked me around the whole time, but the phone is too damn good to pass up. It's everything I've wanted in a phone. I'm still going to raise hell and get a refund on overnight shipping though.

But otherwise, I love this damn phone. I bought a $6 sim cutter on amazon and it worked perfectly to cut my micro sim to a nano. No issues there. So far so good.
[HTC 10 Guides, News, & Discussion] haxx:
I ordered on Thursday, 5/5, order details page stated "Boxed Shipment". Friday, 5/6, my credit card was charged, order details page added "Order Status: Pending Fulfillment". Today nothing changed on the page. However, I just got a call from FedEx with the tracking number and said the package was being delivered tomorrow (Tuesday, 5/10).
[HTC 10 Guides, News, & Discussion] Heisenberg420:
You guys that cut your SIM, does your carrier charge for a new one?

I went into at&t, got to show off my shiny HTC to the jealous reps, it took 2 minutes and they gave me a new sim for free.

Isn't the nano sim thinner than micro? Just seems so risky to cut it when you have an ejectable tray.
[HTC 10 Guides, News, & Discussion] failedjedi:
Yeah, everyone got fedex alerts before the page changes. It seems like the order status pages are just changing in bulk at the end of the day for shipping updates. Everyone seems to have gotten the HTC email for shipping and the order page updating in the evening for shipping but get fedex alerts earlier.

---------- Post added at 07:50 PM ---------- Previous post was at 07:47 PM ----------

I don't have a corporate ATT store near me. I could have tried the franchised, but I'd rather just spend the $6 and not have to worry about it. Plus ATT made that vague announcement about charging an activation fee even if you bring your own device, so I was worried there might a one time upgrade fee for getting a new sim.

Maybe eventually if I happen to come across a corporate store I'll eventually just get a new one.

But in the time being it fit the tray, and I've ejected it and reseated it a few times. No jamming or anything. Fits the try fine. I don't think thinness is an issue at all. Maybe nano is thinner, but it doesn't matter for the 10 at least.
[HTC 10 Guides, News, & Discussion] Electronic Punk:
Nope, same depth, typically over here in the UK you will get one SIM that can be snapped down micro and then snapped down again to Nano.
[HTC 10 Guides, News, & Discussion] Gr8man001:
I know it can be confusing. It's common for the FedEx to 'alert' you a day in advance to 'Prepare for the Delivery.' Most of the times, I could have FedEx hold my package at one of their area locations where I can pick it up on way from work. But HTC (actually their eCommerce vendor) makes someone physically sign for the package. Your package will be delivered tomorrow. You can always go on line to get the 3 hours window for delivery time. Good luck!!
[HTC 10 Guides, News, & Discussion] blumpkinblake:
I'm in the same boat. Contacted support and they said contact them again on Tuesday if nothing happens
[HTC 10 Guides, News, & Discussion] cheecks:
I love a happy ending! :good:
[HTC 10 Guides, News, & Discussion] failedjedi:
Well, I'm still unhappy about having to wait the weekend even though I paid to upgrade to overnight, while so many people got overnight for free and got it last week.
[HTC 10 Guides, News, & Discussion] aknotts415:
Well fedex were jerks to me. They said between 12:30 and 4:45 and they came at 10:15am. I even left a note to deliver after 4pm and called them sunday to let them know to please deliver after 4pm. Those jerk faces. This is why most companies use UPS or USPS.

Also to top it off, they took my note and didnt leave me a door tag or anything. So no idea when its coming or if I can pick it up.

---------- Post added at 04:10 PM ---------- Previous post was at 04:08 PM ----------

i also paid for overnight and doesnt even look like im getting it today. Im almost so pissed and annoyed i dont even want this phone now just because of the ****ty experience with HTC now Fedex

---------- Post added at 04:16 PM ---------- Previous post was at 04:10 PM ----------

WIFE SAID ITS ARRIVED!!!!!! :fingers-crossed::fingers-crossed::fingers-crossed::fingers-crossed::fingers-crossed::fingers-crossed::victory::victory::victory::victory::victory::victory:
[HTC 10 Guides, News, & Discussion] Dragbike Racer:
Patiently waiting at home for the FedEx truck, why is it that time seems to really slow down when you're waiting on a new toy?
[HTC 10 Guides, News, & Discussion] failedjedi:
I felt that way last Friday, which is why I cancelled. Then they sent it anyway, and I felt that way all weekend. Then I actually got the phone and forgot all about that anger. I hated all last week when people said it was worth the wait and hassle and I still didn't have it. Now that I have it, I'll be one of those people. It's worth the wait. It's really a great device.

That said I don't know if I just don't have the "pink tint" issue as bad as others, or they are being really picky. If I tilt it I do start to notice a slight pink tint eventually, but by the time I do I'm at such a terrible viewing angle it becomes irrelevant. I also don't have an issue using outdoors in the sun. It's not great, but it's better than my G3, so for me it's an upgrade.

My only complaint so far is that when my hands are a little sweaty it does get a bit slippery. I also noticed it getting warm. But that was while I was setting everything up so it was on for a solid 45 minutes to an hour with me doing stuff and background downloads and updates happening, so I'm sure that was a one time thing. After that it cooled down fast and I haven't noticed it since.

I'm very happy with the overall build quality and the fingerprint scanner too.

Overall, it's just exactly what I wanted.

For me, perfect screen size, quick charge, micro sd, good build quality, good enough camera for me, and fingerprint reader.
[HTC 10 Guides, News, & Discussion] aknotts415:
Awesome to hear bud! Cant wait to get home and open mine! :) Pocketnow has a video out and its their third best camera. s7 1st place, V10/G5 2nd, and HTC 3rd place, Iphone 6s 4th, and huawei p9 5th place.

---------- Post added at 04:24 PM ---------- Previous post was at 04:23 PM ----------

3rd is pretty damn good
[HTC 10 Guides, News, & Discussion] Taknarosh:
So the moral of the story that I've read in the past posts is:

A. Some people got lucky and got their's shipped earlier than they should have and HAVE to salt the wound of other people by posting how happy they are here. lol

B. Some people are impatient AF and need to relax a bit and stop overreacting (but I get it you need to get that hit of serotonin)

C. The phone is really good.
[HTC 10 Guides, News, & Discussion] Cosalich:
I took your advice and called in. I spoke with quite possibly the world's most confused supervisor and after 18 minutes was finally able to confirm that they had placed an escalation on my file.

God only knows if that will help, but they just kept parroting the same line about shipping information being sent to me as soon as they have it. They genuinely did not care that my card was charged five days ago without the product having shipped.

---------- Post added at 01:38 PM ---------- Previous post was at 01:31 PM ----------

Patience is one thing. Patience when they've taken my money is something else entirely.
[HTC 10 Guides, News, & Discussion] daniel2744:
yeah true but its hard to especially when they paid alot of money and the communcation has just been poor between HTC or digital river but i just got my phone delivered so im off to go play lol. best of luck for everyone else having problems tho. hopefully this week alot of orders can go out
[HTC 10 Guides, News, & Discussion] Mark112887:
Got my shipping notification around 11 AM this morning from FedEx only just now got the notification from HTC by email it will be delivered tomorrow so they upgraded me to overnight shipping even though I originally got free 2 day my order was placed on April 29 for an unlocked carbon gray entered pending fulfillment Wednesday of last week
[HTC 10 Guides, News, & Discussion] prazvt:
Just got my shipping notification!
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Exactly this. I spent all weekend reading all the negative stuff people were posting. I see none of it. Pink tint, lag, excessive heat, crappy camera, all claims of people that nitpick way too much.

The screen gets brighter than my G4, which was plenty visible in full sun. The camera snaps amazing photos, almost as good as my G4, and people compare the G4s camera to a top end DSLR.

And the main reason I went with HTC, audio quality, is outstanding. Well worth the long wait
[HTC 10 Guides, News, & Discussion] Rado_vr6:
How in the world did you get to cancel your order? I have called several times today and each time they tell me that I cannot cancel my order. They said it has something to do with my order being in pending fulfillment status / sent to the warehouse. I ordered last Friday and received a pending status on Saturday.
[HTC 10 Guides, News, & Discussion] failedjedi:
At findmyorder.com there was a cancel button, but as I said, it didn't work. They shipped it anyway. Mine was pending fulfillment for 2 days before I did it, then it shipped anyway. So it seems like cancelling really doesn't work once it goes pending. That said as soon as it shipped I got an email saying they were unable to cancel and I should refuse delivery, or send it back once delivered. But of course, that's not an issue now because I'm going to keep it.

---------- Post added at 09:56 PM ---------- Previous post was at 09:55 PM ----------

As far as heat goes, after just 10 minutes of use it gets warmer than I'd like. I don't notice any lag or throttling, and it's not like it's uncomfortable to hold, but it's still warmer than I would like. However, since it doesn't really effect performance or use, I can just deal with it.
[HTC 10 Guides, News, & Discussion] skypilotofhope:
This is the 1st positive news I have read for us CDN customers, much more specific than HTC Canada's generic tweet to me today. I will look to call FedEx.

Can you confirm any change in status on your order at the HTC site?
[HTC 10 Guides, News, & Discussion] mazubo:
Ordered on May 3rd, money was taken on May 5th, and after 2 phone calls to HTC I finally received the email from HTC saying it has shipped! It says on the FedEx site that it is FedEx Standard Overnight, so I'll have to see about that lol! Now, let's see if I get that special email from HTC regarding the 'surprise.' :)

Edit: The service rep mentioned that their order website is having issues, which is why I wasn't able to find out by logging in myself, which is why I had to call in..
[HTC 10 Guides, News, & Discussion] Cosalich:
I figured I'd bump into you here after chatting on twitter. At least HTC managed to reply to you. They sent me that message asking if the problem had been resolved, then ignored my reply. The communication is laughably bad from them.
[HTC 10 Guides, News, & Discussion] Bennksy:
Got my carbon htc 10 today!!! the phone is well worth the wait!

Initial impressions against iphone 6, m9, and moto x 2nd-gen:

- Build: excellent. on par with m9 and iphone 6, much better than moto x

- Sound - headphone: excellent, better than anything i've heard with my MH40 headphone. crisp with lots of details

- Sound - speaker: good, not as loud as m9, while quality is on par with m9. still better than iphone 6/6 plus or moto x

- Software: excellent, don't notice any lag or stutters

- Camera: excellent. Haven't taken lots of shots yet, but focus speed so far is as quick as iphone 6/6 plus, a lot quicker than m9. quality at a glance is also excellent, disabling auto HDR can help when the lighting is tricky. camera is one of the best if not the best i've used on a phone (i have no prolonged experience with s7e)

- Screen: good, great color reproduction and sharpness, i do notice a pink tint when viewed at certain angle, i've heard that it cures over time

- battery: too early to tell

- wifi: blazing fast

I am graduating from this thread. i'll see you all on the other side!
[HTC 10 Guides, News, & Discussion] cheecks:
No change in status on the site. No email notification from HTC that the phone has shipped. After getting the tracking number from FedEx directly it turns out the phone was picked up for shipping on Friday, a day before I called HTC/Digital River to follow up. When I made that call on Saturday morning to customer service they had no information to give me.... odd. I think customer service is withholding information, I don't see how they wouldn't know my phone left the warehouse the day before, but I suppose anything is possible.

I may have added to that twitter exchange. I agree the communication is so bad. A company trying to rebuild should be doing everything they can to maintain customer relations.

Fortunately for HTC and maybe unfortunately for me this is the phone I want. If I wanted to wait for the next new Android then I wouldn't have pre-ordered this one and I'm not a fan of the GS7. I get for some it's the principal of it (especially for those who have had their card charged, which I think is everyone at this point) but I continue to wait because this is the phone I want and hopefully it will be in my hands tomorrow. This experience has changed how I feel about pre-ordering tho, I might not do that again.
[HTC 10 Guides, News, & Discussion] XbadaxeX:
Finally its shipped :) Got a mail with Tracking number by 4:53pm EST. Over night delivery, Estimated time 3pm 5/10 :)

Orderee Carbon grey on 25th april, it changed to Pending fullfilment on 5/5 morning, I live in NY.

Excited!!!
[HTC 10 Guides, News, & Discussion] PryvateiDz:
I didn't know that, but thanks for the info. When I pre-ordered it, I was told 3-8 business days. I feel sorry for anyone who paid the extra $20-$25 for overnight shipping.
[HTC 10 Guides, News, & Discussion] Heisenberg420:
I paid $10 for next day AM. I don't mind other people getting free overnight, but what they should have done is refunded those that payed for expedited.
[HTC 10 Guides, News, & Discussion] Bobboman:
i preordered mine may 1st, it arrived today @ 1:58pm
[HTC 10 Guides, News, & Discussion] PryvateiDz:
I agree.
[HTC 10 Guides, News, & Discussion] failedjedi:
Not only did I pay for overnight, but they shipped mine on Friday. So I still had to wait days.
[HTC 10 Guides, News, & Discussion] Dragbike Racer:
effing Fedex!!!!!!!! They didn't show up and the they put on the tracking that I wasn't home, such BS!!!!! I've been home all afternoon, even changed plans, because of the stupid signature requirement.

Just needed to vent.
[HTC 10 Guides, News, & Discussion] Labeled:
They do that stuff in my apartment complex the lightest single knock and they dash away back to their truck
[HTC 10 Guides, News, & Discussion] Dragbike Racer:
They didn't even stop, there was no "You were not home" note, which they are supposed to leave if you're not home. I'm just really irritated and it wouldn't be easy for me to go get it, I live in a small town quite a ways from the Fedex center. I called Fedex and they are supposed to try again tomorrow, I gave them the time I would be home but I don't have much faith in them.
[HTC 10 Guides, News, & Discussion] failedjedi:
Alright guys, good luck to all of you. I got my phone all setup so it's about time I move from this thread to all the fun threads.
[HTC 10 Guides, News, & Discussion] SerArris:
I happened to be walking back up my driveway (500ft) when the FedEx guy showed up. Have to keep fixing my mailbox because some jackass keeps knocking it down. What I wouldn't give to catch the idiot. Actually it's probably better that I don't now that I think about it...
[HTC 10 Guides, News, & Discussion] INDIAN-MAfIA:
People who've ordered it after the pre-booking(or in the month of May) are getting the small token from HTC mail? The freebie they're throwing to the pre orders.
[HTC 10 Guides, News, & Discussion] anndrenaline:
I'm not too sure about the US but here since there's no one at home, i use my office address for all my packages. No worries about missing a package except Saturday.
[HTC 10 Guides, News, & Discussion] RemnantKing2:
Ended up requesting a return on the unlocked variant since it wasn't working with Verizon.

Placed the order yesterday afternoon for the Verizon version, charged it with PayPal Credit. Went to pending fulfillment within two hours. Just got the notification about 10 mins ago that it's shipping out :x
[HTC 10 Guides, News, & Discussion] Rado_vr6:
Got my tracking info today as well. I actually tried cancelling my order today and was told I couldn't. I ordered on 5/6 at 6pm, went into pending fulfillment on 5/7, and got my shipping confirmation at 8:41pm tonight on 5/9. Phone will be here tomorrow before 8pm. At this point I might as well just keep it.
[HTC 10 Guides, News, & Discussion] droidiac13:
4 days from order? That's not bad.
[HTC 10 Guides, News, & Discussion] Cosalich:
That right there is why so many of us are pissed off with HTC right now. I still can't get any answers out of them as to why my device hasn't shipped, and you're already getting your second.
[HTC 10 Guides, News, & Discussion] blueadept1:
Ordered 4/14 evening. Pending Fulfillment on 5/4 overnight. Vancouver, Canada. Still no shipping notification. HTC is full of ****.
[HTC 10 Guides, News, & Discussion] Giraff3:
Ordered 4/20, got my pending fulfillment on 5/5 and still nothing. Ontario, Canada. No answer from support either. Kind of a piss off seeing people ordering in May and getting it the same week.
[HTC 10 Guides, News, & Discussion] FearlessAZ:
Got mine up and running! So glad to be back to HTC.
[HTC 10 Guides, News, & Discussion] Ixz:
Same here,

Order Date: 19/04/2016

went pending fulfilment on 5/5 and still nothing...
[HTC 10 Guides, News, & Discussion] ElRicardo:
Further UK update.

Pre ordered on 4/14, email on 5/7 stating they are about to take CC payment, today account is showing as amount being deducted but not listed as a payment, order still states "Boxed Shipment"

Still waiting.....
[HTC 10 Guides, News, & Discussion] napkun:
I placed an order on May 4th and it was delivered on the 9th. Did not receive an email about the freebie though :\
[HTC 10 Guides, News, & Discussion] xoqes88:
I find funny HTC said that they dispatched the phones on the 6th of May and on the 10 still nobody got any shipment information. That email on the 5/7 was just to buy some time.
[HTC 10 Guides, News, & Discussion] mrponx:
I ordered from clove.co.uk and they said the week of the 9th of May. I emailed them yesterday and this was their reply
[HTC 10 Guides, News, & Discussion] ElRicardo:
The email regarding payment happened to be the night of a phonecall I made to HTC chasing up the order. Coincidence?

Thanks for the info, I think the end of the week is starting to sound more likely; having read the various "24-48hrs from payment to shipping" in this thread.

I'm in no real rush, just a bit frustrated and bored of waiting.

Are there any other UK orders reading this with any updates/news ?
[HTC 10 Guides, News, & Discussion] xoqes88:
Everyone that pre order the phone on HTC UK got that e-email. Like I said, they are just buying time.

But other retailer that I wasn't expecting to delay the launch was Amazon UK. You can also pre order on Amazon and last week they were saying that they would ship on the May 6th and now they delayed to May 18th.
[HTC 10 Guides, News, & Discussion] mrponx:
Well, I've been in rush for 3 months now. Was waiting for the G5 then the HTC announced that they'll announce the 10 officially on April 12 so I waited even more

With this
[HTC 10 Guides, News, & Discussion] VolcanicSkunk:
Ordered mine on the 6th, pending notification on the 7th, shipping confirmation on the 9th, delivery today! US; glacier silver.
[HTC 10 Guides, News, & Discussion] Adam182:
My 10 arrived today from Very.co.uk, it has the Sharp panel if anyone is wondering.
[HTC 10 Guides, News, & Discussion] ElRicardo:
Nice to know that there are some in the UK, thanks
[HTC 10 Guides, News, & Discussion] kura808:
Preordered 5/3

Shipping confirmation 5/9

Tracking says it'll be here today 5/10.

Not bad if it gets here in 2 days. Shipping to Hawaii takes forever sometimes.
[HTC 10 Guides, News, & Discussion] kaiser_tytnii:
Exactly same boat as you
[HTC 10 Guides, News, & Discussion] Moditbetter:
Looks like the charge to my credit card last Thursday was just a pre-auth as it has now been removed from my card. Still pending fulfilment. Vancouver.
[HTC 10 Guides, News, & Discussion] Rado_vr6:
Yeah it's on the truck right now. I'm in the office today so hopefully they come after 5 so someone will be home to grab it.
[HTC 10 Guides, News, & Discussion] INDIAN-MAfIA:
I had ordered it on the 18th April but the status didn't change from boxed shipment even on 9th May. Contacted htc via chat in between these days at least 5 times and was ensured every time that it was under 'awaiting payment' status and everything else was fine. Then I contacted HTC via phone on Monday and got to know that the funds were not being deducted from the bank for some reason (probably fault from HTC side) and had to order it again, on the 9th. HTC rep said it should be shipping in a couple of days.

TL;DR people who are still stuck with the phone not being delivered, call HTC ASAP.
[HTC 10 Guides, News, & Discussion] skypilotofhope:
My bank (Scotia) just told me that DR has until midnight tonight to do the final authorization; they pulled funds last Wednesday the 4th on my cc. So, I guess it's possible that, after midnight tonight, this whole process could be moot.

Seriously, I have no idea what is happening here?! HTC Canada has no comment either. SMH!
[HTC 10 Guides, News, & Discussion] Labeled:
I ordered on 5/5 and its currently at my local fedex facility supposed to be here in 2 Hours-ish
[HTC 10 Guides, News, & Discussion] DinarQ8:
Hi all i try the promo code HTC1008 not work is there any code work or in US
[HTC 10 Guides, News, & Discussion] aknotts415:
try HTC1010 i heard that might work or HTC1011
[HTC 10 Guides, News, & Discussion] DinarQ8:
thanks so much HTC1011 working