yashsingh1/xdaforums huggingface dataset:
[LG G5 Questions & Answers] Chameleon560:
Broken glass? Did you break your glass? It may be, that a piece of broken glas will damage the OIS or the focusing system. There is not much what you can do but blow it out with air pressure spray.

If there istn't any broken glass, than you could have a problem with the laser assisted auto focus. The sensor is sitting on the back cover in between the cameras and is connected through some pins on the motherboard. Maybe some of them are bent? You should know better, what you changed in there. Maybe you thouchend the pins and bent them. Does the flashlight work?

Only if you see dirt on the lens and want to clean it, take a cotton stick, put some glass cleaner on it, so it is just slightly wet and doesn't drip or make anything wet in the camera! Then carefully hold the housing around the lens with some plastic tool and very carefully clean the lens without any force! Then do the same with a dry cotton stick. Watch out not to leave any cotton in there. Good luck!
[LG G5 Questions & Answers] galr:
There are special tools for this but if you don't have any next to you, try to grab a new glasses cleaning cloth and be very gentle with it. Fold it and with the tiny edge clean the lens. Pay attention that there is no kind of dirt on the lens so you won't scratch it. The lens will move once you touch it, you can press it a bit and it's OK if it moves but be very patient and gentle. Also, if your already open it, clean the inside of the cover lens.
[LG G5 Questions & Answers] galr:
Just fixed my GPS . Seems to work fine now. I'll update if the problem returns. I did the 3 golden pins fix.
[LG G5 Questions & Answers] sahidmiah:
I had the camera problem after dropping.what happens is the camera becomes loose .so take the battery cover of and the screws.when you get to the camera slightly push the camera down and then it will lock in its place and you are good to go
[LG G5 Questions & Answers] galr:
Did anyone here find a way to make the pins stand permanently? Maybe some sticker or silicon to keep them standing and touching the back panel?
[LG G5 Questions & Answers] laoh:
Just take one of those wipes that come with eye glasses/sunglasses, screen protector films... you know what I'm talking about. Just wipe the lens down. Don't be afraid. Also if you don't have that, I'd use a well washed handkerchief or something, that came out of the dryer (but not dried with fabric softener as you'd get the residue on the lens). Do NOT use paper products like tissue and paper towel. Wood products can scratch.
[LG G5 Questions & Answers] Gatz:
Thank you all for the tips. I tried everything, including cleaning with the small cloth and "clicking" back into place, but I guess it must have been damaged when the glass broke, because it still has the focus issues.

This really sucks...

I'm not even sending back for repair, because such damage won't be counted as warranty. The glass even looks a bit different than the original...

:( :( :(
[LG G5 Questions & Answers] jambongo:
I've had GPS issues as well for the last month or so. Doing a bit of research online, I made the determination that the 3 pin fix seemed quite a bit invasive and produced inconclusive results for this issue. It's well possible it actually does work but there is too many things that could go wrong in the process of opening up your phone. What I tried instead actually does work and hopefully if you're having GPS issues i'd recommend the following as a first step:

Step 1) Grab a lint-free/dust-free microfibre cloth. If you have the cloth that comes with most screen protectors that works as well.

Step 2) If your phone is in a case take it out and clean off any dust/dirt on the back and inside the case.

Step 3) Turn off the phone and press the eject button, wipe off any dirt/dust in the space between the bump and the bottom of the screen, on the back of the bump wipe off the gold pin. Last make sure to wipe the port next to the battery. Put everything back together, and turn on and test.

Hope this helps people, or at the very least something people can try before opening up their phones or sending it to LG for warranty service. It's much more simpler and as I can confirm very effective.
[LG G5 Questions & Answers] lolmensch:
So I did the pin thing twice and the second time I couldn't even tell whether it worked. So i sent it in for repair. My Signal strength was also about 1/6th of what my note 2 has.

I got it back today and it works flawlessly. They said the gps antenna was broken and that they replaced 1 damper and 1 gasket wherever these exact things might be.
[LG G5 Questions & Answers] -schumi-:
I have an idea what the problem is. It is defenetly not the 3 pins by the volume rocker, since they are for the volume rocker, i even checked by measuring. But look at this:

Do you see the areas where there is no metal but plastic? That's a very strong indicator for antennas. Now these three pins:

connect to these pads:

Pad one is the critical one here, because it's not a hard surface like all the others (including volume rocker, camera, fingerprint reader etc which all works fine for everyone), but something which seems like a soft metal fabric.

Now I think that that soft fabric pad deforms over time and gets a dent where pin once presses on it (I could even see the dent in my phone), which makes for a bad connection. Dis- and reassembling the phone puts the pin on a slightly different position on the pad, and thus creates a better connection momentarily. Also:

I think the damper and gasket are the two fabric components marked in green. Replacing those obviosly fixes the issue temporarily.

As for a proper fix one could try to stick a thin metal plate / thick foil on the pad in a conductive way, but I have no idea yet what typical household item would work well..

EDIT: Also my GPS seems fixed temporarily. I have moved a tool on the soft pad slightly to get rid of the dent and made sure the pin springs properly
[LG G5 Questions & Answers] lolmensch:
that might actually be true. would be nice if somebody with the issue could doublecheck it
[LG G5 Questions & Answers] dabart2013:
Hi,

many thanks for your tutorial. Idid tried it and the gps works good. Now let's see what is after 2 or 5 weeks. Before that i tried the 3 pins method. I give feedback, greetings from frankonia.
[LG G5 Questions & Answers] gurningchimp:
Well, it might work - I've just improved GPS massively by checking/gently adjusting the pins above the metal fabric detailed above. As [MENTION=4509517]-schumi-[/MENTION] says, there is a dent where pin #1 makes contact.

Of course, it may well be a sacrificing chickens scenario* and the simple process of opening up the phone and putting it back together is temporarily creating a better connection.

*We sacrifice a chicken every night to ensure the sun rises the following day. The sun rises each day therefore sacrificing chickens makes the sun rise.
[LG G5 Questions & Answers] auraya:
Another user with the same issue - my mom. It's the unlocked US version of the phone running on AT&T.

The phone has problems locking on to satellites and keeping the connection. When running gps test, it took a minute before connecting and then the accuracy ranged from 100 to 800 ft. I ran my Galaxy S4 for comparison and had no issues getting a lock with 5-11 ft accuracy. It makes using Google Maps for navigation useless.

As far as I can tell, there's only a temporary fix? Even if I send the phone in to LG, the problem will come back?
[LG G5 Questions & Answers] robsonglopes:
I have the same issue, my wife had a LG G3 wit the same problem with the GPS, unbelievable LG didn´t fix it.
[LG G5 Questions & Answers] fostytou:
I'm not sure how to move the soft pad to better make contact. I thought about putting a small bit of tape under it, but it looks like it needs to connect to the metal contact pad below it. I did try to lift the portion that makes contact with the spring pin and stick the edges close together to bunch it up a little bit where the pin hits it.

In my case the top most pin that contacts #3 in your picture appeared to be far more squished down than the others and it also had less springiness. It also appeared harder to lift back up. I found the best way to lift my pins was to use fine right angled tweezers so that I could have very good control over how much I bent (and lifted) the pins - grabbing them on both sides and giving a small, gentle fold back.

I appear to have great reception now and better compass, but time will tell if it stays.

I did also notice that the "gasket" had been compressed from surface contact with the model that slides off right next to the 3rd pin, but I'm not sure this was causing the problems.
[LG G5 Questions & Answers] benco:
In the LG G3 problem was fixed in this topics:

https://xdaforums.com/lg-g3/general/lg-g3-d855-gps-fix-mm-stock-rom-one-t3386836
[LG G5 Questions & Answers] Nikwalter:
Hey guys, i bought a g5 last week, had the bad gps problems.

But... I got the solution, its easy to fix, you dont need to open the g5 or send it back.

Just... Buy an other "magic module", like the hifi plus mod.

If someone looks to a teardown, you will find that the replace-modul or "battary holder" have not just the speaker and usb port, it have the antenas!

So, its not an bad g5, its a bad standart module with bad quality.

I bough a hifi plus mod for 50€ and since that, gps working fine!

Ist my own theory, im not here for sell lg mods.

It works for me, but i could be wrong

Look here, the teardown:

https://www.ifixit.com/Teardown/LG+G5+Teardown/61205
[LG G5 Questions & Answers] waylo:
Yeah, definitely sounds like a software/hardware issue. Not worth another flunking unit.
[LG G5 Questions & Answers] kelvinnn:
Yes, for me, top facing left gives a perfect lock. But the moment I rotate it back, no more lock. It's as if it's reacting instantly. Top facing right work me too but not as many locks as left. Anyway, I'm using an iOttie NFC charging car dock, but it's not plugged in so the charging coil shouldn't be messing with my GPS, no?

I will test it further in the morning, discovered this for my G5 by accident. By the way, here in Singapore we received a new firmware update today. Let me test and get back.
[LG G5 Questions & Answers] Angie*:
I've reading comments on the playstore, on Waze last update.

It seems that's this update create GPS problems..

Maybe the LG G5 is innocent and have no problem ?

French girl -sorry for my bad English- Sent from my SGNote 3 using XDA-developers mobile app <3
[LG G5 Questions & Answers] frantek:
I've the same issue with Runkeeper. This problem first hit me on my G4 about 2 month ago - perhaps it started with Marshmallow. I hoped that it would get better with the G5 but it is even worse. I've tried all combinations of settings you can find on the net about GPS issues without success. Today I tried the following. While using Runkeeper I stopped about 4 times, unlocked the phone started Runkeeper and had a look. Runkeeper reported 100% GPS every time. At the end I checked the track and found, that Runkeeper tracked nothing but my 4 stops where I checked location.

I think that this may be some kind of energy saving issue where Runkeeper gets suspended in some way so it can no longer track the location.

Any suggestions to fix this?
[LG G5 Questions & Answers] zaydaboss:
I have the same issue. Mine when using gmaps sometimes it thinks I'm 2 - 3 streets over which it'll have me make turns I shouldn't. Or it says gps signal lost ever 5 mins or so. I'm past my return window cause I wanted to give it a chance despite the bad reviews. Soon as I can get a HTC 10 (had a s6 and said no more Samsung) I will. Ill give this to my kid since stuff like that don't matter to her.
[LG G5 Questions & Answers] waylo:
Maybe it's Doze which is cutting it off for you. Go to app settings and make sure to add runkeeper is an exception to Doze.

It's under settings>apps>menu to app settings>ignore optimizations, or something like that.

---------- Post added at 10:42 AM ---------- Previous post was at 10:38 AM ----------

I think this is similar to the issue I have. I can get it to go away by rebooting several times and eventually it will stick. Ridiculously annoying just to get a basic function of a phone to work properly though.

I think some GPS setting is improperly set. When running GMaps, from what I can tell by the app GPS status, which pops up a satellite icon whenever GPS is polled, the phone forgets to keep polling GPS. It'll stop polling, it'll soon lose GPS signal, then it reactivates GPS polling. Then once it gets its position, it stops polling, repeat. ****ing ridiculous LG.

Most folks I've read with this issue are on T-Mobile.
[LG G5 Questions & Answers] frantek:
I'm on T-Mobile Germany but without SIM lock.

Disabling Doze for Runkeeper did not help. My next try will be to disable Doze for Location Services.
[LG G5 Questions & Answers] frantek:
Disabling Doze for Location Services did not help.
[LG G5 Questions & Answers] jamiee6610:
My G3 was awful, my G4 was ok and G5 is bad and who ever mentioned their HTC one is bang on the money? Mine would lock in less than 2 seconds.

I think its something LG is not the greatest at?
[LG G5 Questions & Answers] edzilla:
I have the same issues, I'm on Base in Belgium.

Upgrading to 10c seems to have mitigated the issue a little bit, but still not great :(
[LG G5 Questions & Answers] shmulikeilat:
Qualcomm IZat HW acceleration

Did you try diabling in Location menu "Low power location estimation" ?
[LG G5 Questions & Answers] Freshgeardude:
Same issues here :(
[LG G5 Questions & Answers] Avohkah Tamer:
In my experience observing the issue with the GPS Status app, what seems to happen is not so much a weak signal as it is a complete signal drop-out every now and then, as though the GPS radio itself is going dead.

It will be going fine with a fix of something like 15-18/20 (Fix/Sats), then all of a sudden the GPS coordinates disappear, the fix/sats meter drops to 0/0, and then I see it gradually start redetecting satellites as though I just turned on location.

As asked elsewhere in the thread, I've tried this with the phone in different orientations, with and without a power cable plugged in, all different location modes and power settings, no improvement on how often this happens.

This problem is getting increasingly frustrating for me, I lost signal about 6 times on my 25-minute drive to work this morning, and last week it caused me to miss several turns while commuting through unfamiliar cities. I love LG's phones and I love my G5, but this is honestly bad enough that I'm seriously considering switching to a different phone over this. Hopefully it's just a software bug and LG will push an update in the near future.
[LG G5 Questions & Answers] edzilla:
I have the same experience. amazon is delivering a new phone tomorrow, but as an avid ingress player, I won't wait for a update fix, if the new phone doesn't fix the issue, I will have to consider switching to another brand
[LG G5 Questions & Answers] Smithfolk4:
I had previously reported having no issues. This weekend it took the phone about 5 minutes to get a GPS lock when using Google Maps. Before it has always been almost instant. I used the GPS status app to check and it got a lock in about 30 seconds, but when I went back to Maps it still took a while to get a lock. Once I got lock I turned the phone in a bunch of orientations based on what some have reported in this thread. I never lost lock once I got it. Also noted that the app I use to track my bike rides had a slightly higher mileage than it should have. So, it must have been losing signal at some times. During the bike ride I had GPS Keeper on. The issues I am seeing don't appear to be as severe as what a lot of folks are reporting here. And, the ones I see haven't been constant.
[LG G5 Questions & Answers] waylo:
This is exactly what I see in my case. I've found that if I reboot several times, I'll finally get it to stick where this doesn't happen. I haven't spent enough time working out what it is that makes it with versus flake out.

Do you have the setting which allows wifi to be used to localize, even if it is turned off, set to on or off?

This is a distinct problem I think different than the other posts here that describe inability to get GPS lock.

I see you are using T-Mobile like me, which I think may be a significant correlation.
[LG G5 Questions & Answers] Avohkah Tamer:
I've never seen a reliable improvement with reboot, but hard to say.

I hadn't tried that WiFi setting, apparently; found it hidden behind a menu I didn't notice before. I'll try turning that feature off (it was on) and navigating home from work with WiFi disabled to see if my signal drops out again.

If the GPS drop-outs and the slow initial GPS lock are different issues, I'm experiencing both of them. In the morning when I go out to my car and turn on Waze, it takes at least 20-30 seconds to find my location and pick a route for me.
[LG G5 Questions & Answers] waylo:
The wifi localize setting is just a suggestion. I noticed that when I finally got it working the last time, it asked me if I wanted it on/off. I selected no, and it's worked (this boot). I don't know if the GPS settings get reset or corrupted somehow, but I suspect it is something like that. It's kind of ridiculous I now dread rebooting the phone due to the fact I may or may not have GPS working when it powers back on. Eventually I'll try a factory reset when I have more time to see if that fixes it more permanently.

Wondering if you had done any data restoration when you got your G5... using the LG Backup util or other app?
[LG G5 Questions & Answers] edzilla:
I did a restore with Titanium Backup when I received my phone. I should have the new one tomorrow, I won't do any restoring of anything on this one, I won't root it either, and I'll see if I have issues.
[LG G5 Questions & Answers] waylo:
Which version do you have? I'm guessing it must be the European H850 one as no one else can root.
[LG G5 Questions & Answers] Chameleon560:
There may be additional antennas, but it's not the only one. You can check it pretty easily by taking some piece of aluminium foil and cover different sides of the phone. You will notice, that the signal gets bad in the upper right and left corner of the phone.

Maybe it's just some tension on the mainboard from the differently shaped module that pushes the upper gps connector. Also it may be way more complex like on the G4, where a bad contact can cause very strange things to happen, like ghost touch inputs and screen interference (bad ground or EDGE/LTE antenna connection?).

Unfortunately I can't test it any more, because I did send my phone in for a refund. Maybe in the future.

Hope someone releases the service manual soon.
[LG G5 Questions & Answers] Nikwalter:
There are much more people with this problem. "I am from" germany, sorry for my english. In android-hilfe.de are more user with this problem, hope that someone test it. I think that the cam module will do the same, ist more cheaper and a lot of g5 user got it as an gift. But nobody would use is as "daily runner", so i bougt the hifi mod. Now i need an bigger bumper but not an new device.

Its clear that the module had additional antennas, not the main, but i think the most important. The metalic body have only two little spots on top to let the signal in and out, the module have the coplete front side out of plastic, much more area... (I hope somebody understand what i am try to say:) )

So, guy, test it and tell your experience
[LG G5 Questions & Answers] prashanthkumar:
Hi guys i too was facing GPS issues and screen burning issues a lot, so i took it to service centre they changed the motherboard and display now its working perfectly. Gps locks accurately within seconds...
[LG G5 Questions & Answers] shivaagarwal1:
Yeah same thing happened with me as well.

They changed the motherboard earlier (Oct 2016 manufactured), but at that time it didn't help. Again I went complaining about the GPS issues and now its gone. I think PCB which are manufactured in Jan 2017 does not have the gps issues.
[LG G5 Questions & Answers] Jezza0:
I've encountered this issue, so I opened up my device, tweaked EVERY contact with the back case -- there must be 20 of them all over the place. After reassembling, I was back in business. But only for a week or so, after that, it was back to very poor/no GPS.

So this time, I have performed the open-case surgery again, but instead of tweaking the pins, I applied a tiny amount of Stabilant 22 to each of the contacts. Again, GPS back in business for now. I'm hoping for a more permanent outcome this time around.
[LG G5 Questions & Answers] BRK666:
Well it's seems that i am in the same boat with you guys. Had the G5 H850 for 4 months and the GPS signal slowly started degrading over time until there was no signal at all. I didn't want to send the device at repair and lose it for 3 weeks and I've decided to open it myself and repair it.

The surgery took about 15 minutes, cleaned the phone and did the 3 GPS pins and now the phone has a strong GPS signal.

The operation went throw very well but you must pay attention and be extremely careful to not damage your screen and the internal modules.
[LG G5 Questions & Answers] MazdaGTI:
I have Waze speed issue. Not sabile and changes on 94km/h with Cruis control from 88km/h to 100km/h. Sended my phone to warranty with fastboot device-id entering crash and asked them to test that error to. Now I wait answer what I hope that will come in tomorrow or start of next week.
[LG G5 Questions & Answers] Jezza0:
To update you, 10 days later and I still have strong GPS after treating with Stabilant 22, and NOT adjusting the pins. I'm getting increasingly confident that this is a permanent solution. It's as simple as painting a small layer of the concentrate onto both the pins and the contacts on the case back. You can buy it for £18 here: https://www.sibert.co.uk/products/stabilant-22-contact-enhancer
[LG G5 Questions & Answers] Mizzbetsy:
GPS dropping after software update

Start the phone in safe mode and leave it in safe mode for 10 minutes. Fixed the issue on my phone.

To put in safe mode, press the power button on the back of the phone until the P"Power Off" option comes up. Press & hold the "Power Off" option until the start in safe mode comes up. Press the safe mode and the phone will restart in safe mode. Leave it on for 10 or more minutes. Then restart and it should be fixed.

=scottricketts;66361633]I've noticed using Waze I'll see GPS go in and out, and occasionally I try to post pictures to Instagram and find out there's no GPS tagging in them. Anyone else seen this?[/QUOTE]
[LG G5 Questions & Answers] Lycidias:
So I'm sending my H850 in for Service again... Almost nö gps at all and screen Burn in. Hope they finally fix it AGAIN
[LG G5 Questions & Answers] Sharif-4:
My G5 (H860) seems to have it's GPS consistently connect and disconnect, like after every 5 seconds. I was reading through other replies here and there, seem to be the case with many other people too. Though, the issue with warranty repair is that it will take 14 working days which is just long
[LG G5 Questions & Answers] gurningchimp:
Hey - just wondered how your phone is behaving now after a good month?
[LG G5 Questions & Answers] Jezza0:
Well, had I been replying to this yesterday morning, I'd have said it's still looking great. However, as of yesterday afternoon, the GPS started to show signs of poor signal quality. It did connect, but the error was a lot bigger (> 100 metres).

I hoped it was a freak occurrence caused by some interference, but today walking to work I fired up the GPS Status app. It still gets a fix, sometimes great, but it's certainly not showing the consistently good reception I've enjoyed for the last few weeks.

So, we'll see. I'll keep monitoring it. I still have most of the bottle of Stabilant 22 left, so I can always apply a fresh, slightly thicker coat if necessary.
[LG G5 Questions & Answers] gurningchimp:
Thanks for the update - shame it's not a longer lasting fix but good to know. Also useful to know about for other projects. Cheers!