yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] exocetdj:
Look,

Firstly apologies for direct response. The way I see it is some have been totally let down (me included) some have been lucky and are over the moon as theirs are shipping today ;)

Totally dependent on when ordered and what was said/not said to the customer and whether orders have been put back or fulfilled. It's an inconsistent mire of manure.

It's all subjective and down to people's patience thresholds lol. Mine is low as well broken leg and all. . . . .:eek:

Apologies to anyone if I have snapped of course ;)

Anyway confirmation mine is shipping from Europe on Monday so 5 days and IL be a ten owner hopefully. This long battle has ended hehe
[HTC 10 Guides, News, & Discussion] nobnut:
Just cancelled my order with HTC after saying an hour ago that I was happy to wait.

Meeting up with a colleague this afternoon who has somehow got two, one of which he is willing to sell at cost.

Happy days.
[HTC 10 Guides, News, & Discussion] Rage1ofakind:
Going to call a happy customer today, someone's HTC 10 just arrived in my store :D
[HTC 10 Guides, News, & Discussion] Stephen:
Will you get a 3 pin UK plug 3.0 charger with it?
[HTC 10 Guides, News, & Discussion] RealEvil:
Launching a phone on a Friday is clearly either a bad idea, or a way of hedging bets to deliver on Monday instead. Either way, even with the £50 discount I regret buying from HTC direct. I am a having a similar issue with MobyMemory - terrible communication (blaming their ISP for me not getting emails they claim to have sent) and not getting the Next Day service I paid for. Its thing like this which make me use Amazon for everything... which is a shame as soon they will be the only ones left!
[HTC 10 Guides, News, & Discussion] exocetdj:
My friend is going to put one in if it doesn't come with one.

On a side note would an m9 adapter work with this device? (In case I want to leave one at work to use if/when I ever return lol)
[HTC 10 Guides, News, & Discussion] nobnut:
LOL

"Put one on".

That's not how they work. Go and look at your charger.
[HTC 10 Guides, News, & Discussion] exocetdj:
Sorry not sure what u mean by that?

My mates going to include a ten UK charger with my device..

What's the issue?

Also can you read?
[HTC 10 Guides, News, & Discussion] tonnytech:
[IMG="HTC 10"]https://i.imgsafe.org/b8247fa.jpg[/IMG]

arrived in post , pity the glass screen protectors dont fit to well at moment. Phone feels real nice to hold screen looks good cant really see any pink tint , will inspect more later this evening :)
[HTC 10 Guides, News, & Discussion] exocetdj:
Congratulations!

I'm looking for a cheapo but reasonably decent case to tide me over until the Ice view is out.
[HTC 10 Guides, News, & Discussion] Rohaq:
What date did you preorder on, out of interest?
[HTC 10 Guides, News, & Discussion] Norn Iron:
Grey
[HTC 10 Guides, News, & Discussion] thebarsteward:
I assume nobody has received a shipping email from HTC then?
[HTC 10 Guides, News, & Discussion] tonnytech:
15th cpw
[HTC 10 Guides, News, & Discussion] mhbr12742:
You sometimes have to wait 24 hrs. I had the same problem. The whole process is flawed
[HTC 10 Guides, News, & Discussion] animaleyes76:
:laugh: Of course not (ordered 14/4) . I've not seen a single person from the UK confirm anything from HTC/DR.
[HTC 10 Guides, News, & Discussion] mustaine8661:
Not yet, sadly
[HTC 10 Guides, News, & Discussion] exocetdj:
And people are saying don't be mean on em. The proof of the failure is all over unfortunately.

Managed to get a cheap case sorted anyway for my delivery on weds ish
[HTC 10 Guides, News, & Discussion] Jump1ng:
Well so far nothing from mobiles.co.uk about shipping and my order same status as before online, have emailed their CS to see if there is anything holding up my order.

But rather peeved as was promised the 6th and seen a few posts here from people who pre-ordered later than me that have received theirs...unless its an issue with the silver glacier stock but at least would be nice to be told if that is the case.
[HTC 10 Guides, News, & Discussion] pitch23:
yup. Same here: pre-ordered on HTC with 10% discount.

HTC UK by tweet yesterday said: pre-order start shipping on 6 may.

And the day is not over.

So, technically, they are not yet to be blamed ;)

C'MON HTC!!!!!
[HTC 10 Guides, News, & Discussion] exocetdj:
To be honest I'm not sure what to think of it hahaha! Just a dog's dinner lol
[HTC 10 Guides, News, & Discussion] animaleyes76:
Based on my experience of many years of HTC f**kups, I can say with nearly 100% confidence (but sadness) that this won't end well.
[HTC 10 Guides, News, & Discussion] giorgoxxi:
My glacier silver just shipped from mobiles.co.uk, expected delivery on Monday.

I ordered on the 21st of April.
[HTC 10 Guides, News, & Discussion] gsw5700:
Got my case, cover, nano sim,

car charger, spare cable, 128GB sd card, but.. sure I'm missing something...
[HTC 10 Guides, News, & Discussion] johnbrighton:
Got mine from mobiles.co.uk!! Yay!

ordered on the 27th when delivery was still showing as the 6th. Carbon Grey.
[HTC 10 Guides, News, & Discussion] Jump1ng:
I ordered mine on the 20th!

Just checked my mail and had this sitting there

-------------------------------------------------------------
Package 1
HTC 10 Silver @ £50.00 Vodafone 4G Red Smartphone £31 6GB 24m @ £31.00 / month This is a 24 month Service Agreement. Work Delivery Charge - FREE Money Off RRP : Removes Â£10 from any handset with an upfront handset cost - FREE
-------------------------------------------------------------
Package 2
DPD - FREE

Sweet just need to see what DPD comes back with but I was told earlier that it wont be Saturday delivery so will hopefully get it early on Monday.
[HTC 10 Guides, News, & Discussion] c4llum:
mines now waiting at back at depot after driver failed to deliver to neighbour as requested and just stuck a blank card through the door... my first bad experience with DPD... oh well at least i should have it by tonight...
[HTC 10 Guides, News, & Discussion] Galactus:
At least you guys are finally getting your orders in, well some of you. So has anyone got their device direct from HTC? Or is it only CPW/Mobiles.co.uk orders that people are getting.
[HTC 10 Guides, News, & Discussion] fishluke:
After being told it's arriving on the 6th by e2save, then on the 9th, then after the 13th, then on the 9th, then on the 13th, then after the 13th I have just received an e-mail saying my order is about to be dispatched shortly. God knows what is going on.

Has anybody received a Gold HTC 10 yet from e2save, mobiles.co.uk or Carphone Warehouse and when did you order?

OK after all of that they have given me a tracking number and are delivering to me tomorrow.

Just received a text that my phone is coming tomorrow and I am being credited £25 on my in-store Carphone Warehouse account. I don't have a Carphone Warehouse account so God knows what that is about.

Apparently I have to take my invoice into a Carphone Warehouse store to redeem...

Anyway they haven't explained to me how or why they have suddenly managed to make more stock appear. So they either messed my individual order up or have been prioritising more expensive orders.
[HTC 10 Guides, News, & Discussion] animaleyes76:
Nothing for anyone that ordered directly from HTC. so far.
[HTC 10 Guides, News, & Discussion] gsw5700:
Ordered on 12th April directly from HTC, heard nothing,no updates, just hope I get it in the next week FFS
[HTC 10 Guides, News, & Discussion] 10rdan:
Me neither.
[HTC 10 Guides, News, & Discussion] donuldvan:
Ordered directly off HTC on April 14th. Still awaiting confirmation email, and they've not debited my credit card for the payment yet either.

What an absolute farce of a product launch ?
[HTC 10 Guides, News, & Discussion] Jump1ng:
Hmm now I just got a txt from carphone warehouse about my order that there is a problem with it and it will be delivered on the 7th of May and I'm getting £25 credits.

if that is the case I'm gonna have to go sit in the works car park to pick it up LOL will have to keep an eye out for further updates and txt/mails from DPD now.
[HTC 10 Guides, News, & Discussion] matekaneve:
After waking up to an email stating my delivery is rescheduled for the 13th, eventually got a message and tracking number from dpd and will be delivered tonight between 6-7pm. Ordered it from mobiles.co.uk on the 15th April. Too bad I was called in to work tonight... :( will finish tomorrow morning to meet this beauty!
[HTC 10 Guides, News, & Discussion] Diz:
Has anyone which ordered off HTC.com\uk received their shipping notification or any other notification other than boxed shipment?
[HTC 10 Guides, News, & Discussion] julezee001:
Ordered direct with HTC on 20th April, but have had nothing since confirmation email.... Not a great start when others ordered elsewhere are receiving their phones already.
[HTC 10 Guides, News, & Discussion] exocetdj:
Hey at least u got it though! ?
[HTC 10 Guides, News, & Discussion] abell431:
Got my 10 delivered from mobiles.co.uk today. Can confirm Hi-Res earphones are included... and they sound GREAT
[HTC 10 Guides, News, & Discussion] markb63:
I've just canceled my order with htc.com phoned them several times and they can't give me a date for shipping,piss poor service to be honest.

Makes me wonder why I've stuck with them since the desire.

Anybody know who's got it in stock sim free ?
[HTC 10 Guides, News, & Discussion] evak2979:
CPW, but only in gold :)
[HTC 10 Guides, News, & Discussion] markb63:
Just been on their Web page it's not showing up :(

Edit : got it delivery 13th may :(...I'll keep looking lol
[HTC 10 Guides, News, & Discussion] evak2979:
Bummer :( well one more week is not that bad

you could go through the official HTC site, use HTC10 as a code and get a 10% discount.
[HTC 10 Guides, News, & Discussion] exocetdj:
That's what I like to hear.

Listen to a hell of a lot of music on my m9 and the sound with the stock headphones is one of that phones better points but its gonna be nothing compared to the hi res ones.

HTC have been great with sound over the last few years so it's good to hear that these are the mutt's
[HTC 10 Guides, News, & Discussion] Rotten Ross:
All colours are now showing the 13th not bad considering it's dropped from the 18th. Still sucks it's not today. My upgrade on my sim has started today and it would've been nice to have the phone but that's life
[HTC 10 Guides, News, & Discussion] Galactus:
I guess using HTC discount code = lower mail priority lol.
[HTC 10 Guides, News, & Discussion] exocetdj:
Indeed, been proven to be it seems hahaha.

Although when I entered the code it stayed on express so work that one out!:laugh:
[HTC 10 Guides, News, & Discussion] giorgoxxi:
Just had a text crediting me with £25 even though I didn't complain (Great customer service!). Phone was going to be delivered tomorrow (I thought DPD didn't do weekends), but have changed it for Monday now.
[HTC 10 Guides, News, & Discussion] 10rdan:
Out of curiosity, went in to local cpw. One, non working, dummy handset on display, sim free £569. Asked guy in shop about stock, no idea when it's coming in. It's goin well !
[HTC 10 Guides, News, & Discussion] nobnut:
Credit.

Useless.
[HTC 10 Guides, News, & Discussion] bmw-boy:
Thinking to cancel my order with clove they change the date from 9 to 13
[HTC 10 Guides, News, & Discussion] c4llum:
[emoji16] [emoji16] [emoji16]

in hand, and hopefully all yours will be soon too!

almost feel bad opening it!...
[HTC 10 Guides, News, & Discussion] exocetdj:
Have fun mate!
[HTC 10 Guides, News, & Discussion] 10rdan:
And so you should. :D

Fair play to the folk that have got theirs but, it's WRONG that 3rd party retailers can ship them and the ones that ordered through the manufacturer, HTC, can't even get a delivery date. :banghead:
[HTC 10 Guides, News, & Discussion] th3:
Quick Q: anyone know ANY North UK based store that has the 10 on display to play with?

Sent from HTC 10
[HTC 10 Guides, News, & Discussion] 10rdan:
North ? Inverness ?
[HTC 10 Guides, News, & Discussion] Stephen:
If you do, then you can send it my way LOL :)
[HTC 10 Guides, News, & Discussion] th3:
Sorry, North GB I mean [emoji13]

Even Birmingham and above. Heck, I'll travel for this mistress!

Sent from HTC 10
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
Has anyone UK based had a shipment notification from HTC.com yet? I ordered on April 14th and have heard zip.
[HTC 10 Guides, News, & Discussion] pitch23:
i don't think anyone so far....
[HTC 10 Guides, News, & Discussion] Rohaq:
Ordered on 13th here, and nothing here either. No credit card charges or anything.
[HTC 10 Guides, News, & Discussion] 10rdan:
http://nr.news-republic.com/Web/ArticleWeb.aspx?regionid=4&articleid=63831547&source=viber

:D:D:D:D
[HTC 10 Guides, News, & Discussion] wojtus0186:
Absolute joke...ordered mine at 14/04 no email at all...still boxed shipment status...looks like no one who ordered with htc uk did receive any email....Such a big fail that 3rd party retailer's get phones to customer quicker than htc... FAIL HTC...FAIL !!!
[HTC 10 Guides, News, & Discussion] 10rdan:
I just told them that, in no uncertain terms, on twitter.
[HTC 10 Guides, News, & Discussion] Adam182:
More pics please :)
[HTC 10 Guides, News, & Discussion] c4llum:
haha it'll be worth the wait i'm sure!

---------- Post added at 07:36 PM ---------- Previous post was at 07:33 PM ----------

i do completely agree. i thought I was putting myself at a disadvantage ordering through CPW after the cr@p service ive had from 3rd party sellers like Phones4U in the past, but even though they also sent no communication at all and gave me conflicting info constantly, they did deliver on time... (well, sort of, I had to drive an hour round trip to the dpd depot to collect it!)

hope once you do have them in hand this forum will move to the positive and we can all start enjoying this phone...
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
I've phoned them and asked when it was going to be delivered. The guy told me he didn't know, I said "What, nobody in your whole company knows when it's going to be dispatched?" "Well no, nobody on this floor". :silly:

He said he'll escalate it and get back to me but I'm not optimistic on hearing anything. It's really really poor. Half wishing I'd stuck with Samsung.
[HTC 10 Guides, News, & Discussion] c4llum:
i think there are plenty of hi-res shots of the grey htc10 out there already... you dont need mine too!
[HTC 10 Guides, News, & Discussion] Rohaq:
Who's "them"?
[HTC 10 Guides, News, & Discussion] potsykate:
Ordered on the 12th with Paypal and they took the money instantly but still nothing so far.
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
HTC.
[HTC 10 Guides, News, & Discussion] Rohaq:
I'm amazed you even found a contact phone number!
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
‎0845 890 0079 or +44 203 684 5000‎

‎09:00 - 21:00 (Mon - Fri)

09:00 - 13:00 (Sat)

If you want to have a go

I assume the latter's cheaper.
[HTC 10 Guides, News, & Discussion] Rohaq:
Cheers, may give them a call tomorrow!
[HTC 10 Guides, News, & Discussion] gigeaky:
I think I know what I'll be doing tomorrow morning at 09:01...

Just got my clear case today :rolleyes: I just keep it next to the tempered glass for the 10
[HTC 10 Guides, News, & Discussion] Jump1ng:
Well collecting it from the depot which is two buildings down from my work so will be like going to work LOL.

at least tomorrow morning i will get the 10 goodness in my hand!
[HTC 10 Guides, News, & Discussion] weepatc:
Nice touch from Carphone Warehouse
[HTC 10 Guides, News, & Discussion] 10rdan:
I'm goin to put my SD card in my "case", I could sellotape it in. :D
[HTC 10 Guides, News, & Discussion] gigeaky:
I was thinking to put the glass over the case and just pretend that I have it... :silly:
[HTC 10 Guides, News, & Discussion] 10rdan:
Good idea, I'll get some screen protectors tomorrow too. :rolleyes:
[HTC 10 Guides, News, & Discussion] troggy:
Just tried that number. Felt like I was talking to a computer. Was definitely reading off a script. "We have no information about shipping. You will receive an update when shipped." Not sure what to do.
[HTC 10 Guides, News, & Discussion] Adam182:
I would still like to see some in hand pics from new owners to see cases and such :)
[HTC 10 Guides, News, & Discussion] markb63:
This is the number I got hold of today for htc uk to cancel my order : 01753 218960 local rate,couldn't get any sense it of them so,I cancelled the purchase.

Number comes up as Slough,they're not the most intelligent customer service team and I've still not received my email notification for cancellation...
[HTC 10 Guides, News, & Discussion] mhbr12742:
I just can't believe that the manufacturer is selling our phones to suppliers first before fulfilling any of their own orders. Absolute madness and so frustrating.
[HTC 10 Guides, News, & Discussion] matekaneve:
Hey! I received my phone this evening and though I'm at work, couldn't wait until tomorrow morning so popped back home to bring it over... :) Well! This phone is absolutely beautiful! I honestly think I have never ever had such a device in my hands. The phone itself, software, sound everything is breathtaking! It definitely was worth the wait to get it! The screen is absolutely phenomenal to look at. Ohh by the way! I checked with flar2's app and my device has a Sharp screen. There is no pink tint, white is white, black is, well... I'm still thinking if it really is a lcd screen and not an amoled :D Beautiful! Pitch black! So yes, from my side the 10 IS the best smartphone of 2016!
[HTC 10 Guides, News, & Discussion] RCJ89:
HTC customer service is trash, even when I was making sure a existing order was cancelled they told me I would get a call in 24hours as the team I was talking to over the phone a.k.a customer service, couldnt do anything. Now I just don't understand that I mean whats they point in giving number for customer service if when you call them up they are saying they cant sort issues out. Now I waited 48hours I never got that call and i tried contactiing them for a week until they finally got back to me.

this whole release/shipment issue is a absolute joke, i c.e.b.a to get frustrated with this. ill just never order from htc direct again its that simple.

Now stores in london that so far have live demos are:

Carphone warehouse - brent cross shopping centre have a gold HTC 10 on display didnt look as bad as I thought but still don't like the white front

Carphone Warehouse/currys/pc world - 88 Oxford street have a grey version on display, what a awesome looking phone just a masterpiece far better looking machine than my s7 edge

Also p.o.n as i was in that oxford street store as i know the guys in there i was talking to them and they said the grey version is actually available to buy as sim free, so dont understand why you cant do so on the website. Duely i checked how much it would be with my staff discount and it was £548 so £21 off but not available until the 18th according to the system.
[HTC 10 Guides, News, & Discussion] alexp999:
Looks like mine won't be arriving Monday unless they have a weekend pickup. Hopeful it won't be too long as I ordered launch day.

Still I can't get it from anywhere else any sooner so just got to sit tight.....

Need to stop looking at vids and pics so I don't torture myself, lol.
[HTC 10 Guides, News, & Discussion] Adam182:
Just to pass some time [MENTION=1583892]zacks[/MENTION]JerryRig has his a Grey HTC10 so scratch/burn/bend test is coming in a few hours!
[HTC 10 Guides, News, & Discussion] Rage1ofakind:
Did anyone collect a phone from a CPW store today? How was your experience
[HTC 10 Guides, News, & Discussion] senjiroh:
Just got an email from HTC saying they're finalising my order and to make sure funds are available in the method of payment i chose.

It's happening!
[HTC 10 Guides, News, & Discussion] ekksman:
Just got this, anyone else?
[HTC 10 Guides, News, & Discussion] senjiroh:
Yup!
[HTC 10 Guides, News, & Discussion] gigeaky:
4 min ago

Hopefully on Monday... Tuesday
[HTC 10 Guides, News, & Discussion] silo24:
Movement at last: htc.com order

Finally seeing some movement.

Still ridiculous how long this has taken......I ordered at 2.30 pm on the 12/4.
[HTC 10 Guides, News, & Discussion] feis:
Saw someone mentioning mobiles.co.uk, while its true they offer really good prices, i strongly recommend, DO NOT fall for it. They are basically scammers with really really bad customer service. I made this mistake in the past. https://ie.trustpilot.com/review/www.mobiles.co.uk
[HTC 10 Guides, News, & Discussion] alexp999:
The orders are fulfilled by CPW, it is CPW stock too.

It should be no different to ordering through CPW.

I'd happily buy through any of their website's (and have), which offered the cheapest price.
[HTC 10 Guides, News, & Discussion] Snow755:
going too save up my $ and pay off my samsung S7 and then get me the HTC 10 unlocked

am done with brand AT&T phones
[HTC 10 Guides, News, & Discussion] Deadeye*:
Glacier Silver is different from US :( i want the US one with black front :(
[HTC 10 Guides, News, & Discussion] JazLiew:
As a first time buyer of a phone with carrier in the UK, I have some questions.

Is the SIM lock going to be a problem if I want to use overseas SIM while I'm away from the UK? How can I overcome it?

Can we unlock the bootloader with a carrier phone?
[HTC 10 Guides, News, & Discussion] alexp999:
Have you considered just getting it through somewhere like Cpw?
[HTC 10 Guides, News, & Discussion] JazLiew:
I'm considering buying it from smartphonecompany.co.uk with a vodafone plan, are they SIM locked?
[HTC 10 Guides, News, & Discussion] Rohaq:
Preordered, then found the HTC10 discount code, cancelled, and preordered again!

Any word on when they'll start shipping?
[HTC 10 Guides, News, & Discussion] alexp999:
No shouldn't be. Usually from 3rd party retailers they are unlocked and unbranded as they use the same handset for all orders and just give you a different SIM. Only handsets direct from networks are usually branded and sometimes locked.
[HTC 10 Guides, News, & Discussion] JazLiew:
Got it, thanks! Preordering soon!
[HTC 10 Guides, News, & Discussion] mlodykaras:
UK website says coming soon for the carbon grey version :( Was going to preorder this evening :(
[HTC 10 Guides, News, & Discussion] Galactus:
Nobody wants a phone with a white front really, I don't want a black back phone either though ffs. Might just go with the white front. I still have time to decide though
[HTC 10 Guides, News, & Discussion] ChrisHRocks:
I pre ordered mine from cpw and they say may 6th.
[HTC 10 Guides, News, & Discussion] RCJ89:
So HTC have declined my order something to do with billing. Have to call them tomorrow now to find out whats going on.
[HTC 10 Guides, News, & Discussion] mitchst2:
Nearly hit the order button on this deal. Seems great value there's even a discount code to knock off the £10 charge. I just can't commit to the all black phone as I'm convinced it'll wear badly and for me it just doesn't show the detail. As for the white face, no ta. HTC have dropped a bo11ock IMO making the silver/black combo US only. Where's the logic in that. Guess I'll just wait for my contract to expire as the new Nexii will be available.
[HTC 10 Guides, News, & Discussion] Rohaq:
I've Googled a bit and heard May 9th elsewhere. I'm pretty happy with either way - nothing worse than hearing "May" and then it being May 29th or something :)
[HTC 10 Guides, News, & Discussion] nicklashidegard:
Mobiles.CO.UK are doing it for £29 now on 1gb plan. Best I've seen so far.
[HTC 10 Guides, News, & Discussion] King p1n:
Anybody used Paypal credit to pay for it, is it possible? Only 4 months though sadly.

It was only a launched a few days ago, so I reckon some of you may not have known about it.
[HTC 10 Guides, News, & Discussion] potsykate:
I paid a few days a go with Paypal and the money had already gone from my account.

I spoke to HTC support yesterday to change the colour from Silver to Grey as I think I prefer that now. I asked them about a delivery date and he said in all honesty he could not say when they would be dispatched and as soon as they are I will receive a email with a tracking number.