yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
Yeah it sucks, I'm still looking forward to it and don't mind waiting since I have the 6P but if it is an extended time I will be calling to complain for sure. The only thing I could think of is they were scared to make too many units like they did with the M9 which not that many people ordered which led to a huge loss last year. They stepped on their own toes again because they probably misjudged demand for this phone. I hope this is all premature and we will all have our devices next week but I'm going to be real and prepare for later on in May. Good luck with your hard choice, at least you could always switch and probably make a profit.
[HTC 10 Guides, News, & Discussion] aknotts415:
well lol with my luck and my order date i could probly buy it on swappa for the same price in mint before I get my order. lol Anyone know if Uh oh protection stays with the phone if bought second hand?
[HTC 10 Guides, News, & Discussion] dolfan5.0:
Looks like Sprint will have the 10 in stores on May 13.
[HTC 10 Guides, News, & Discussion] patstock11:
I don't have a problem waiting. They said early may and its not may yet...BUT if I preordered on the 13th and people on Verizon preorder today and get it before me I'll be cancelling. That's my only gripe, and I don't think it's unreasonable.
[HTC 10 Guides, News, & Discussion] G95106098X:
I was just told they'd ship the 6th week of May.
[HTC 10 Guides, News, & Discussion] aknotts415:
there isnt 6 weeks in may. Are you serious lol
[HTC 10 Guides, News, & Discussion] vitalogy79:
This is just a comical scenario all around. I had been told previously (as I posted) that my Carbon preorder would go out the first week of May. However, reading all the posts on here I decided to contact HTC online sales support via phone this morning. Now I'm being told it could be early May or early June. I'm really not sure anyone in their customer support area has a clue what's going on. I think they're just telling people a range and nothing more. It's a poor way to build brand loyalty, but it is what it is.
[HTC 10 Guides, News, & Discussion] Ajfink:
He is not serious ;)
[HTC 10 Guides, News, & Discussion] aknotts415:
you never know. I was dead serious when I said they told me 5th week of May.

They told me this:

"As we announce at our web site we start shipping the fist week of May the thing is that a lot of people preorder the device on April 12 this is why the will have it first than other customers. Even though I check here with a different system and it show me that your device will be ship the fifth week of May"
[HTC 10 Guides, News, & Discussion] Jooosty:
If Verizon people get theirs before us, ill have a first world problem ***** fit. I cant use this S7 Edge anymore.

?
[HTC 10 Guides, News, & Discussion] aknotts415:
they will. When you order the verizon one it says Delivered 5/05

---------- Post added at 11:21 AM ---------- Previous post was at 11:13 AM ----------

Wow they actually said May or June? lol Gives me some hope that there all just clueless there. Im hoping that is the case. All this confusion really isnt helping them get new customers. Someone that has brand loyatly towards htc will probly overlook this but a new customer like me looking to give them a chance is pretty put off by this. Doesnt build confidence for my view on their brand. Its a shame.

---------- Post added at 11:28 AM ---------- Previous post was at 11:21 AM ----------

whats wrong with the edge by the way?
[HTC 10 Guides, News, & Discussion] jamezr:
Maybe they meant May 6th?
[HTC 10 Guides, News, & Discussion] King p1n:
But If this wave stuff is true that might be for the first wave:p

We'll see in a few days.

I dont know how many orders the UK HTC site got but HTC are probably doing waves, they did waves for Vive so...

Either way #TeamHTC10
[HTC 10 Guides, News, & Discussion] Jooosty:
There is nothing wrong with the edge probably the best phone I've ever used but I am a HTC fan by heart and I love everything about the 10

---------- Post added at 09:02 AM ---------- Previous post was at 09:00 AM ----------

This is a bunch of malarkey!
[HTC 10 Guides, News, & Discussion] yugotprblms:
That's because may has like 4 weeks and a few extra days. So, technically, the 5th week of May is correct.
[HTC 10 Guides, News, & Discussion] TopoX84:
mmmh, i'll advise when i get mine shipped, i ordered April 12 around 8 AM CST
[HTC 10 Guides, News, & Discussion] aknotts415:
But it doesnt have a 6th week like the one poster said
[HTC 10 Guides, News, & Discussion] yugotprblms:
I know, you just seemed surprised that they said the 5th week of May. Maybe I just misinterpreted what you were getting at?
[HTC 10 Guides, News, & Discussion] Heisenberg420:
There's a new week in may now, the 'fist' week, which can only mean one thing, they just want us to think it's a typo when in reality they have no actual clue when the device will ship
[HTC 10 Guides, News, & Discussion] jfellon:
i ordered mine on 4/13 unlocked Carbon grey and using it on AT&T, i called customer service on 4/28 verifying my order. i noticed that no hold was even placed on my account. the rep was nice enough to tell me that the charge should go threw this 4/29 to 5/3 she also informed me that i was on the 1st wave of preorders also. this seems to be in line with what i have been reading also. i paid for 2nd shipping also. also i have been using HTC"s phones since the Inspire 4g aka desire hd. ill update my post when i get my confirmation on shipping also
[HTC 10 Guides, News, & Discussion] yugotprblms:
Wait, so have you not been charged for it yet? I just ordered it today and was charged immediately.
[HTC 10 Guides, News, & Discussion] Tidbits:
If you paid by PayPal you will always be charged immediately.
[HTC 10 Guides, News, & Discussion] jfellon:
did you do paypal or credit or debit? i didnt use paypal. thats odd n thats why i called on 4/28 because i didnt even have a hold placed on my account yet. thats what struck me as odd. if they mess my order up i will be kinda ticked off.
[HTC 10 Guides, News, & Discussion] yugotprblms:
I used my credit card through paypal.
[HTC 10 Guides, News, & Discussion] jfellon:
that's why the charge went thru automatically. as someone else stated they charge right there on the spot thru paypal.
[HTC 10 Guides, News, & Discussion] yugotprblms:
Ah, right on.
[HTC 10 Guides, News, & Discussion] Diz:
those that have been told that their phone would ship on the 3rd, 4th & 5th week of may, which HTC site did you order from?

i'm pretty sure the htc.com/us would receive alot more orders compared to the uk/fr/pt/es/de & other eu stores
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Yep. Order from US site on the 25th, was told 4th in May
[HTC 10 Guides, News, & Discussion] Tidbits:
Order on the 12th. Was only told early May.
[HTC 10 Guides, News, & Discussion] fidanhGPE:
Guys I order on 25th as well. Before I placed my order I phone the customer support and asked whther I will receive it before may 13 as I am leaving the country, and they confirmed that I will receive before may 13 if I preordered on 25th.

I am looking forward to the shippment notice before may 10, if not I am cancelling.
[HTC 10 Guides, News, & Discussion] exocetdj:
Is there anyone who has ordered though the HTC UK website and has not had their payment taken yet?

Just wondering if HTC are doing the "sending out in waves" thing?
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Your ordered from US site?

What time did you order? And did you talk to a manager or higher up?
[HTC 10 Guides, News, & Discussion] fidanhGPE:
I ordered on US store and it was early mornig, aroun 8:30 est.

I think she was an customer support agent, but had to hold on till she got the information, I suppose from superiors.

Hope no need to cancel!
[HTC 10 Guides, News, & Discussion] failedjedi:
I have a few thoughts. I think it's more likely that some inter/foreign support rep saw "4th May" or "4th of May" or something and just misunderstood. I feel like saying 4th week of May is a strange way of wording it.

In addition they said early may from the start, and nothing has changed. More information is preferred, but I'm not going to start getting annoyed until Monday. If we actually get to May with at least an update other than "soon" that will be annoying. They don't have to give an exact date even, just say over the next week or something.

Lastly, carrier and overseas stock probably have little to nothing to do with Unlocked from HTC stock. They are different devices. The HTC unlocked, carrier versions, and non US version are all probably produced and distributed separately.

In the past I got a supervisor to tell me my order was dated to be shipped on the 12th. However just recently a different supervisor assured me I will be part of the first wave even though I ordered on the 19th.
[HTC 10 Guides, News, & Discussion] patstock11:
Thanks you for talking me away from the ledge a bit..:thumbup:
[HTC 10 Guides, News, & Discussion] Heisenberg420:
I'd contact them asking for an ETA if I were you. As I ordered same day and being told week 4. As much as it is for my own curiosity lol, if you're interested it's not that hard to get an ETA out of them especially if you have a good excuse. Either through the site contact form (they usually respond within 24 hrs) or by phone.

Also, anyone else have an extremely difficult time understanding the cs reps? Between the 3 I've talked to its always a very heavy accent and a massive amount of background noise.
[HTC 10 Guides, News, & Discussion] GottaStayFly:
depends, if want the black front with silver back than you can possibly go for it, but if you want the all black one than stick with the preorder, PLUS unless you want the phone now you gotta pay bell 50$ to unlock it from bells network.. so take that into consideration, apparently some places actually charge you to unlock the phone even though you bought it outright...

*EDIT* as with the thread, I asked live support about my order (placed on April 12th), but they said they couldn't get any shipping info unless I called their 1-888 number.... Hopefully I'm part of the "first batch" that gets shipped into Canada
[HTC 10 Guides, News, & Discussion] aknotts415:
Same. One time was told 4th week, this morning was told 5th week actually.

---------- Post added at 01:36 PM ---------- Previous post was at 01:33 PM ----------

I'm praying your right about the 4th week of may being 4th of may lol. specially being told 5th week of may. Like theres barely 5 weeks in may.

---------- Post added at 01:37 PM ---------- Previous post was at 01:36 PM ----------

Mine were all actually either english or had a british hint of accent. Very nice actually. I was surprised they all werent indian (no offense)

---------- Post added at 01:38 PM ---------- Previous post was at 01:37 PM ----------

Yeah he should call to get an update. Id bet he gets and entirely different answer. Theres just too many people on here that ordered later getting told end of may or 4th week of may.
[HTC 10 Guides, News, & Discussion] Jooosty:
So Jeff Gordon confirms it. I can now stop worrying. I got standard shipping. Should have opted for 2 day.
[HTC 10 Guides, News, & Discussion] failedjedi:
For me next day was actually significantly cheaper than 2 day. 2 day was like $35 if I remember correctly and next day was 14.99.

Already spending 600 on a device, so what's another $15.

That and my G3 is basically falling apart. The sooner I can get a new phone to replace it the better.
[HTC 10 Guides, News, & Discussion] aknotts415:
Guys HTC USA said even if you ordered after the 12th you should be getting your phone early May so I hope its true. Heres the tweet. If you look above someone asked it.

https://twitter.com/HTCUSA/status/724996561571319808
[HTC 10 Guides, News, & Discussion] aknotts415:
Yeah my next business day shipping was $8.56 idk where they got that amount lol
[HTC 10 Guides, News, & Discussion] 09Ram:
Mo Versi confirmed shipping to start "in a matter of days" :good:
[HTC 10 Guides, News, & Discussion] aknotts415:
See getting everyone riled up and demanding some more info made Jeff Gordon Address it. So Win for us!!
[HTC 10 Guides, News, & Discussion] djbutter:
In other news, on top of the extra QC3 charger and USB-C cables I already got, my $3 Spigen case just shipped.

I will have all of my HTC 10 accessories before I get the HTC 10. Haha
[HTC 10 Guides, News, & Discussion] aknotts415:
I was really upset I missed all those cases for $3 lol
[HTC 10 Guides, News, & Discussion] dems86:
Same here, for the $15 next day shipping cost, and the fact all other options besides the free actually cost more, it was a no brainer for me...I love knowing once it ships I'll have it the day after
[HTC 10 Guides, News, & Discussion] aknotts415:
Same here as long as it doesnt ship on a saturday :mad::mad:
[HTC 10 Guides, News, & Discussion] Tidbits:
My cases should be in either today and tomorrow.
[HTC 10 Guides, News, & Discussion] aknotts415:
Ooh all good brands. Monoprice makes good stuff
[HTC 10 Guides, News, & Discussion] Tidbits:
I actually bought a few too many, but with the discounts and coupons I had I said why not. Always a good idea to have backups.
[HTC 10 Guides, News, & Discussion] aknotts415:
no such thing as too many cables lol specially new type c :p
[HTC 10 Guides, News, & Discussion] King p1n:
I did and nothings been taken yet, checked bank statements today

Probably cancel tomorrow, ordered from Very im a cheap skate and 20% off was too much to pass on even If it means the shipping date slips further into May.

But If they are indeed doing waves then I probably be on the wave that gets theres in late May anyway as I only pre-ordered on the 24th so If they do then Im not really missing out;)

But I assume you ordered soon after pre-orders went live?
[HTC 10 Guides, News, & Discussion] Heisenberg420:
For anyone wondering the US model on amazon is legit and in stock. However severely overpriced at $860, US warranty, uh-oh protection.
[HTC 10 Guides, News, & Discussion] failedjedi:
https://twitter.com/urbanstrata/status/726100794009755649

Shipping next week. This is basically half a step away from official confirmation.

In another tweet he says some credit cards started getting billed today too.
[HTC 10 Guides, News, & Discussion] aknotts415:
uh oh protection is only for htc.com orders

---------- Post added at 04:04 PM ---------- Previous post was at 04:02 PM ----------

also i posted a page or two back [MENTION=2463754]HTCUSA[/MENTION] said even if you didnt preorder on the 12th you should get your phone early may. Also people on xda were saying how bad digital river was when the vive launch and that they had absolutely no idea when orders shipped or were going to. So maybe we shouldnt listen to the support at all.
[HTC 10 Guides, News, & Discussion] dolfan5.0:
[/CODE][/QUOTE]

I don't think so according to their customer support-

##- Please type your reply above this line -##

Your request (7589) has been updated. To add additional comments, reply to this email.

NGP Suppor

NGP Support (NGP, LLC)

Apr 29, 11:15 AM

Hello Scott,

We talked with HTC and confirmed that LTE band 4 is not compatiblie with stocks that we carry. We apologize for the confusion.

We have corrected our description now.

Thank you,

Hoil

NGP Suppor

NGP Support (NGP, LLC)

Apr 28, 4:24 PM

He Scott,

We will investigate and provide with answer.

Thanks,

Hoil

Dsjep

Dsjep

Apr 28, 12:54 PM

<b>Name:</b> <br /><br />

<b>Email:</b> dsjep@yahoo.com<br /><br />

<b>Website:</b> <br /><br />

<b>Order Number:</b> <br /><br />

<b>Comment:</b> Your HTC 10 show all the compatible LTE bands like band 4. I thought the imported unlocked phones didn't have this band for LTE on T-Mobile. Is this correct?<br /><br />

Time: April 28, 2016 at 12:54 pm<br />

Sent by an unverified visitor to your site.

This email is a service from NGP, LLC. Delivered by Zendesk

[J6M36R-GWVN]
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Yeah I contacted them too, they confirmed the model on the NGP site is an Asian model. I emailed them again to ask if they were selling a US model as listed on Amazon.

As for the seller z gadgets, they confirmed they had US models.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
Just played with one at my local Verizon store. Totally worth the wait if I have to ☺
[HTC 10 Guides, News, & Discussion] TopoX84:
man i need to get my USB-C cables too, been trying to look for those magnetic cables but nothing so far for the type C =\
[HTC 10 Guides, News, & Discussion] Jooosty:
Got my Spigen Rugged Armor and glass protectors on deck.

[MENTION=5851240]aknotts415[/MENTION]

The Spigen sale is still going, seen it on Facebook Spigen today.
[HTC 10 Guides, News, & Discussion] exocetdj:
Pre-ordered mine on 20th April so I may be lucky lol. Kinda sitting on both sides of the fence I reckon if it is going out in waves hahaha! I always have the option of pulling the order and going in store I reckon but I can't see there being any problems. If they were sending in waves yet confirmed shipment as 6th for all orders, I hope Laura Kimball has a building full of customer service reps hahahahahah!
[HTC 10 Guides, News, & Discussion] droidiac13:
I know this isn't about shipping, but I went into Verizon today and the phone is fricken awesome. Haven't bought an HTC since the M7 and I'm completely impressed. The screen is beautiful and the camera took as good of photos as my Note 5. The photos looked true to life without any saturation. I'm so glad I ordered this phone and it will be worth the wait. The screen had no pink to it at no matter the angle and was as bright as my Note 5. HTC did a great job this year!
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
Yeah zsnaps had them on their site for preorder but then removed them. I wonder why

Also the HTC 10 I played with today had the pink tint when looking at an extreme angle but I would have never noticed if no one reported it. The screen is nice. I love how you can adjust the white temperature/balance... Such a beautiful yet simple phone. I get why people said it was well crafted. It is the standard of premium.
[HTC 10 Guides, News, & Discussion] aknotts415:
Whaaaaa where man!!!! I dont see itt!!!
[HTC 10 Guides, News, & Discussion] dems86:
Where indeed
[HTC 10 Guides, News, & Discussion] aknotts415:
Maybe he means like 12 is a sale. Idk if they'll be 3$ agains
[HTC 10 Guides, News, & Discussion] Jooosty:
Darn sorry guys. They must have stopped it..
[HTC 10 Guides, News, & Discussion] Overstew:
Well, that isn't very reassuring. Maybe things will be different this time around. They may also be considering their past delays and intentionally said first week of May because reviews are already out.
[HTC 10 Guides, News, & Discussion] hamdir:
M9 had delays? it shipped pre date in Dubai
[HTC 10 Guides, News, & Discussion] datafoo:
I am crossing my fingers and toes :)

I tend to think they don't assemble the units until they have an idea of how many orders are to be fulfilled. Between assembly and normal customs , it's fast at a couple of weeks to get units prepared, shipped and delivered in country.

The 10 is already shipping in Taiwan on time too. It's a market issue and the delay concern pertains to the US and UK primarily.

M9 delays:

http://www.androidauthority.com/htc-one-m9-delayed-accessory-598150/

http://www.androidcentral.com/htc-offering-accessory-discounts-m9-customers-affected-delays

EDIT: BTW Hamdir - thank you bunches for the excellent renders! Great work!
[HTC 10 Guides, News, & Discussion] xdaguyb:
Get it! Thank you for all your answers above.
[HTC 10 Guides, News, & Discussion] Tidbits:
I didn't get that :( I am somewhat disappointed lol.
[HTC 10 Guides, News, & Discussion] djbutter:
I was hoping for a May 1/first week of May release date.

But if Verizon is only starting preorders on April 29, this seems unlikely....
[HTC 10 Guides, News, & Discussion] exocetdj:
Got mine from HTC UK webshop. Decent enough discount. I wonder when they will be shipping. The elevate email I received eluded to an April release.
[HTC 10 Guides, News, & Discussion] datafoo:
The rumor from some UK carriers is May 6th is the availability date.

That would fit with a 29th launch on Verizon and still be the 1st week of May.
[HTC 10 Guides, News, & Discussion] aknotts415:
I was hoping by the wording that verizon would be the first carrier to sell it in the US that Htc.com didnt count since its not a carrier and we that preordered online would get it earlier.
[HTC 10 Guides, News, & Discussion] datafoo:
I believe that still to be entirely plausible.

Considering they have to ship all the units to the US anyway, I wouldn't doubt they all come into country at the same time.

I've not ever ordered direct from HTC before so I don't know (maybe someone who has can clarify) if they ship from a local US location or if it's an international shipment from abroad.

If they ship from a domestic location than you very well could be right.

Verizon stores will get fulfillment from a central VZW warehouse which adds a few days to the time meaning they could land in the US next week and be distributed then. If you're correct, and I hope you are because my impulse buy excitement is waning (just look at all my recent posts, you can tell I'm bored, waiting for my phone lol).
[HTC 10 Guides, News, & Discussion] datafoo:
Check your shipping charges

So HTC is on a roll!

Everyone should check their shipping charges on pre-orders. I paid for NextDay AM and they charged me $25

I just went and looked at ordering another and now that same shipping is only $10

I guess I'm calling customer care in the morning to see about a $15 refund for shipping overcharges

They really don't seem to have their act together and appear very ill prepared for the 10 launch (doesn't make sense, they knew they were launching the phone).

They've been editing the 10 webpage constantly since launch announcement day. It changes almost daily.

Showed specific T-Mobile version - removed

Mentioned future Sprint+Verizon versions - removed

Specs mentioned 64gb version (config2) - removed

HTC Twitter originally confirmed EarPhones in box - contradicted by HTC 1 day later and validated by Jeff Gordon that they will not be included for US Unlocked buyers.

Canadian site says Uh-Oh protection included - in process of being removed, Uh-Oh not available for Canadian customers.

Canadian site says units ship in 1-3 business days indicating they're in stock - more than likely another website error as another page contradicts this and says "pre-orders start shipping early May"

:eek:
[HTC 10 Guides, News, & Discussion] :
Any source for the May 6th rumour?
[HTC 10 Guides, News, & Discussion] alexp999:
Both Amazon UK and Carphone Warehouse (UK) list 6th May availability.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
They probably had to downgrade everything since they lost so much money with the last 2 years of failure. They are probably trying to cut as many corners as they can. Sad, but hopefully this phone will bring them up a notch
[HTC 10 Guides, News, & Discussion] hamdir:
from what i heard the first batch is upgraded not downgraded

so if your are in the first few days, make sure not to cancel
[HTC 10 Guides, News, & Discussion] anatole78:
I pre-ordered mine from a french carrier and it says that the delivery will happen between 10 - 12th of May

I do hope it comes sooner but I don't believe it will :)
[HTC 10 Guides, News, & Discussion] djbutter:
What do you mean upgraded? I ordered on launch day, and selected the free standard shipping. Are you saying that is supposedly upgraded to a faster delivery option?
[HTC 10 Guides, News, & Discussion] hamdir:
yes
[HTC 10 Guides, News, & Discussion] 09Ram:
Can you elaborate on this?
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
Yeah I heard they're struggling on the development a bit. I was an early adopter and have a bunch of USB micros coming because last summer when I bought in I didn't expect to still be waiting for them 9 months later when I bought my next phones.

I am hearing July for the USB-C adapters.