yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] gigeaky:
But no call before? And no notification (piece of paper or anything that says it has been there)

Starting to stress out... :( :mad:

And shouldn't it say delivered....?
[HTC 10 Guides, News, & Discussion] spy james:
JUST GOT THIS......

Order Information

Order Date: 16 April 2016

Order Number: XXXXXXXXXXX

Dear..........................,

The following product(s) have shipped. If you paid by credit card, your credit card has now been charged.

If your HTC order includes a device, your shipment will require a signature upon arrival to ensure a safe and secure delivery of your new HTC product. Please be advised that while most orders are shipped immediately, some tracking numbers for specific shipping methods take time to transmit or activate.

If you have questions about your order, please visit: removed

Thank you for shopping with us,

HTC.com
[HTC 10 Guides, News, & Discussion] packetlos:
Mine has arrived from HTC/DR, paid by CC. No shipping notification or anything had been sent. :silly:
[HTC 10 Guides, News, & Discussion] dlorde:
I pre-ordered 17th April with credit card and haven't heard anything - order status is 'boxed shipment', but they haven't charged my card yet...
[HTC 10 Guides, News, & Discussion] rav101:
So looking back at the last month for the UK it seems their plan was always to have units available in stores on Friday 13th May. Whilst there is no promise for a company to have pre-orders delivered before the release date, they are now getting out units to people on Wednesday 11th May.

Forgetting everything else for a moment, they seem to be delivering on their own timescales that they had set. That does make it even more frustrating as had I been told a few weeks back that the HTC 10 will be made available in stores on Friday 13th and that they will aim to have prey orders delivered by this date I would have been happy (impatient but happy).

Communication is soo important and they got it soo wrong!!

Hermes also haven't done themselves any favours. I had a unit that should have been signed for get delivered to my house with zero tracking and to have the person say a signature isn't required? This is their bread and butter for Pete's sake!! How can they do package delivery so shoddily!!!
[HTC 10 Guides, News, & Discussion] Foxtbh:
Amazing.

I have just received 3 emails from HTC - the first for some time - all with identical timestampes of 13:23.

One is a shipping confirmation.

One is a cancellation request confirmation

One is a returns authorisation.

Meanwhile, my Very order is waiting at home..
[HTC 10 Guides, News, & Discussion] spy james:
even more random. i checked with my card company and they have deffo not taken the money 100%. and even stranger, the phone has been out for delivery since 6.20am

no idea how this will end up.

ordered glacier silver/white
[HTC 10 Guides, News, & Discussion] RCJ89:
Funny how so many people who ordered after me or have no shipping/tracking info are getting their devices I have got nothing. A hermes delivery van was downstairs earlier and I asked the guy he had no delivery for my address.
[HTC 10 Guides, News, & Discussion] Rotten Ross:
I think it is pretty poor that very.com can get the handset out before CPW
[HTC 10 Guides, News, & Discussion] JazLiew:
Okay I just received shipping confirmation from HTC, ordered at 15/4 from HTC.com, paid with PayPal
[HTC 10 Guides, News, & Discussion] Adam182:
Just to inform you guys, i know a few people today who have received their HTC10's direct from HTC with absolutely no shipping/despatch email or contact whatsoever. SO there is still hope for you poor souls who ordered direct.
[HTC 10 Guides, News, & Discussion] Rohaq:
This was direct from HTC, it was a Carbon Grey and I ordered on 13th April.
[HTC 10 Guides, News, & Discussion] AlRadcliffe1986:
Ordered mine Order 29 April 2016. Just received my shipping confirmation from htc. when i clicked on it it shows as being signed for today by customer. Called the wife she confirms that hermes delivered something.

a) really good to received a "shipping confirmation" after it's been delivered.

b) she says she didn't have to sign for it they just left it. Might tell them it didn't arrive, get another one and donate it to one of you poor souls on here thats still waiting.
[HTC 10 Guides, News, & Discussion] zxcvbad:
Just got email with shipping details.

Pre-order: 13/04

Payment: PayPal

Location: London
[HTC 10 Guides, News, & Discussion] garymontague:
Just got my shipping email for the phone that was delivered at 9am this morning!
[HTC 10 Guides, News, & Discussion] RCJ89:
Seeing all you people who have your shipping info or phones delivered after ordering later than me is so infuriating to say the least. I would be even more annoyed if I didn't already have my s7 edge or G5 to keep me entertained (though I havent actually opened the G5 yet). I still have no shipping info/tracking nothing at all.
[HTC 10 Guides, News, & Discussion] okgnew:
Just got my black HTC 10 delivered by a fat man in a red van (without any company logo).

Pre-ordered from HTC on 12 April 2016.

My credit card was charged on Monday (2 days ago).

Got no shipment email.

Online order status is still showing 'boxed shipment' only.

Terrible service/communication.
[HTC 10 Guides, News, & Discussion] JazLiew:
I would suggest if by the end of today you still dont get your shipping details just cancel and order it from somewhere else.
[HTC 10 Guides, News, & Discussion] chrisnz1947:
Like other pre order buyers my phone arrived today unannounced, I noted a charge to my credit card 2 days ago and nothing else .

Originally purchase 18/04.

Returning to Melbourne in about a week so was starting to worry

Posted to soon just received a shipping confirmation email from HTC, about 10 minutes after the courier , the joke continues
[HTC 10 Guides, News, & Discussion] alexp999:
Tell me about it.

I "pre-" ordered on announcement day (12/4) and paid with paypal, so they've had my money about a month, yet I have had no shipping confirmation and no phone.

It's a joke.
[HTC 10 Guides, News, & Discussion] rav101:
So as an update for my situation:

12th April: Pre order

3rd May: I called HTC and told everything is okay. Don't worry.

4th May: online chat used. Was told it would be escalated and someone would contact me within 48 hours. No one ever did.

5th & 6th May: online chat to try and get info but no help.

7th May: Update email to say they will be taking money from cc or don't worry if Paypal.

9th May: Raised hell on twitter to get info but standard shipping soon responses. Cancelled order through findmyorder.com.

10th May: called up (as I wanted to confirm cancelation) but told I wasn't allowed to cancel as payment had already been taken. Contacted through Twitter and gave order details. I was told it would get processed.

11th May: Hermes tried to deliver my phone at 11:40. It was refused at the door but importantly they did not ask for a signature (I believe my brother also queried this). At 12:51 I received 3 emails from HTC, 2 about cancelation and one about shipping. The shipping one had a tracking number which goes to Hermes. This shows that there was a customer signature at 12:40 (though I can't see it to figure out whom could have done it). I can confirm at home that one one took delivery of the parcel. I am now back on twitter to make sure the delivery driver hasn't signed and kept for him/herself.

The fun never ends.

In the meantime, ordered on very on Monday night, confirmation on Tuesday and deliver at 12:56 today.
[HTC 10 Guides, News, & Discussion] mr_stoosh:
Just had confirmation from HTC that my device has been shipped.

When I checked the tracking it had already been signed for by the staff at Doddle.

For everyone's info I pre ordered on the 13th April and paid via PayPal for the white/silver version.
[HTC 10 Guides, News, & Discussion] gsw5700:
Just received shipping confirmation for phone or ordered on 12th. No tracking info on Hermes site
[HTC 10 Guides, News, & Discussion] rdmack:
Just got my confirmation of shipping email! Excited now, should arrive any day :D

Via htc proper and delivered through hermes (hopefully OK this time)
[HTC 10 Guides, News, & Discussion] Diz:
21st April - Ordered on carbon grey

Monday 9th - Debit Card charged

Monday 9th - canceled order (went order from very.co.uk but it failed :( )

Tuesday 10th - called HTC to waive my cancelled order

Wednesday 11th (6am)- 3 emails from HTC (shipping, return request & cancellation request,)

Wednesday 11th (11am) - received 2 more emails from htc (steam vr/Vive PreOrder Bundle Code & Payment Information)

Wednesday 11th - (2pm) - receive package from hermes ( delivery man came i in jeans & a hoody)

damn this phone is beautiful
[HTC 10 Guides, News, & Discussion] wojtus0186:
Just received shipping email.

Hermes :)

Pre-ordered 14/04 paid by pay pal
[HTC 10 Guides, News, & Discussion] earazi:
It's finally arrived. 2.48 according to Hermes.

It's say on my desk now :) Shame I'm going out for a meal and drinks with work, guess I'll at least charge it tonight.
[HTC 10 Guides, News, & Discussion] RCJ89:
15th April - Ordered on carbon grey

Monday 9th - Called HTC to cancel order but told card had been charged

Tuesday 10th - called HTC to get update on order

Wednesday 11th - no email from HTC

Wednesday 11th - no no shipment/tracking order from HTC

Wednesday 11th - 11.36am saw Hermes delivery guy - no package for me

Wednesday 11th - 12.01pm called HTC to check what is going on with my order, told could be upto monday.

Wednesday 11th - 2.55pm still no email/update on order yet seeing so many people with delivered orders or some sort of shipping info etc
[HTC 10 Guides, News, & Discussion] JazLiew:
For those that received both the device with confirmation today, what is the status on the Hermes Tracking page?
[HTC 10 Guides, News, & Discussion] nobnut:
You've mentioned this once or twice.
[HTC 10 Guides, News, & Discussion] gigeaky:
Curious about that too
[HTC 10 Guides, News, & Discussion] Sc6oTch:
Just received shipping confirmation, if i use the tracking on email i've ben redirected to Hermes site bit if i try to look with HTC/digital river site i have been redirected to UPS with scrive tracking.
[HTC 10 Guides, News, & Discussion] Rotten Ross:
Still nothing for pre-orders from CPW
[HTC 10 Guides, News, & Discussion] RCJ89:
Yes but some people are getting email/updates/orders coming through but ive still got nothing hence why i put the time and still no update.
[HTC 10 Guides, News, & Discussion] deopk:
just got my tracking nr ... nothing exciting saying :(

10/05/2016	21:20	Order Generated

C'mooon :D
[HTC 10 Guides, News, & Discussion] rav101:
My stated that is was signed for by customer at 12:40 when it was rejected at that time.
[HTC 10 Guides, News, & Discussion] earazi:
I think I'm missing that little thingy to open the sim car and micro sd bit... Might have to use a paper clip

---------- Post added at 03:26 PM ---------- Previous post was at 03:25 PM ----------

Date Time Status

11/05/2016 14:48 Signature Obtained - Business

11/05/2016 10:01 Courier Received

11/05/2016 06:42 Manifested to Courier

10/05/2016 22:02 Hub Sorter Receipt Scan

10/05/2016 21:20 Order Generated
[HTC 10 Guides, News, & Discussion] alexp999:
Well mobilefun have now confirmed that they are selling official UK stock, so if HTC/DR fail to ship/deliver I can hopefully have one on Monday from them, for only £2.01 more.
[HTC 10 Guides, News, & Discussion] mnp:
Same thing here. 2 phones arrived. One from Very and one from HTC via Hermes.

Hermes one was refused at the door and I got a return-to-sender code from the Hermes driver. No notification from HTC at all of any kind that it was arriving. So HTC should get it back and refund me hopefully.
[HTC 10 Guides, News, & Discussion] alexp999:
That's what is so ridiculous, people who have tried to cancel, don't want them and returned them have had them arrive before those of us waiting! lol.
[HTC 10 Guides, News, & Discussion] garymontague:
I'll be interested in your thoughts (and overall favourite) comparing all three phones once HTC get there act together and finally get the phone to you.
[HTC 10 Guides, News, & Discussion] exocetdj:
In the words of Glen quagmire

"Giggity"
[HTC 10 Guides, News, & Discussion] RCJ89:
Indeed:(

---------- Post added at 04:04 PM ---------- Previous post was at 04:01 PM ----------

HTC - Sense, the loudness, build quality metal design is the main attraction for me to HTC devices. So I can tell you having already played with the HTC 10 that the 10 is my overall favourite and thats why I am now getting annoyed as I can wait to get mine.

Samsung - great all round performance generally best battery and camera vs rivals and great audio quality but only average volume.

LG G5 - Really love the camera, especially the wide angle one which i know will come very useful and I like the design.
[HTC 10 Guides, News, & Discussion] animaleyes76:
Can any of the "very" people say what screen panel they got? I know one person said sharp, i read the Tianma (i think) was supposedly better so curious.
[HTC 10 Guides, News, & Discussion] Adam182:
Every Very order i know of so far has a SHARP panel, and its outstanding!
[HTC 10 Guides, News, & Discussion] Dresene:
My one is a sharp panel from very.
[HTC 10 Guides, News, & Discussion] AlRadcliffe1986:
Has anyone had to sign for their Hermes delivery? Mine says signed by customer but my wife said it was just on the doorstep?
[HTC 10 Guides, News, & Discussion] Dresene:
From previous experiences, the Hermes drivers never wait for you to sign or ask to sign. They simply knock on your door, leave the parcel nearby and leaves. If you open the door quick enough, you will see them just getting into their vans.
[HTC 10 Guides, News, & Discussion] Diz:
I had to sign for my Hermes delivery, I also received a sharp panel from HTC
[HTC 10 Guides, News, & Discussion] animaleyes76:
Good to hear

?
[HTC 10 Guides, News, & Discussion] rav101:
The Hermes driver waited for my brother to open the door but didn't ask for signature. That's a big issue for me as I'm now showing a package as delivered (and signed for) on a proof of delivery system when I have actually returned it. If that package was to go missing now, HTC could turn around and say I'm lying with regards to refusing to take delivery and not refund me the money!

That is very poor form from Hermes!!!
[HTC 10 Guides, News, & Discussion] n1teraven:
How do you find out which panel you have?
[HTC 10 Guides, News, & Discussion] Stephen:
There is a thread for it here in the general section. It will give you an app to download. It will then tell you what panel you have.
[HTC 10 Guides, News, & Discussion] ste1164:
I also was just sent a code for the vive software system even though this is a HTC 10 order.
[HTC 10 Guides, News, & Discussion] rav101:
Same for me....
[HTC 10 Guides, News, & Discussion] combat goofwing:
CPW had a live display model today have to say very impressive
[HTC 10 Guides, News, & Discussion] gigeaky:
Finally got mine!

Tempered glass, case and system update applied now let the fun begin.
[HTC 10 Guides, News, & Discussion] 10rdan:
Got it, from Very, delivered at 10 this morn by Royal Mail. Was at work so it's on charge the now. 24hrs from order to delivery, impressive from Very. :thumbup:

AND, £100 less than retail and £50 less than HTC.
[HTC 10 Guides, News, & Discussion] spy james:
my phone literally turned up about 11 mins after htc confirmed my order had been processed. its a mess. i did not even have to sign for the phone. some bloke just gave it to me and drove off.

anyway. have glacier silver. smooth as anything, moved up from m7 so quite different. only thing i dont like is the keyboard noises on whatsapp, etc. cant turn them off. its stupidly loud aswell.
[HTC 10 Guides, News, & Discussion] spicypixel:
Switch to the google keyboard. Potential reasons here.
[HTC 10 Guides, News, & Discussion] gigeaky:
I guess this thread will be getting closed soon... Cheers everyone and enjoy your phones.

Thanks for all the support :good::highfive:
[HTC 10 Guides, News, & Discussion] 10rdan:
Slightly off topic, but just setting it up. What's the best app for photos, can't view my folders yet?

Tried to install HTC gallery from playstore but it's "incompatable".
[HTC 10 Guides, News, & Discussion] ste1164:
In my opinion the new setup is really meh, I found the 6P far better. As soon as you step away from the phone at all it sounds awful.

---------- Post added at 07:54 PM ---------- Previous post was at 07:53 PM ----------

Did anyone else get vive preorder codes? (Those who got their phones from DR).
[HTC 10 Guides, News, & Discussion] alexp999:
Not yet.

I have had no emails or phone.

Still waiting for my "pre" order :(
[HTC 10 Guides, News, & Discussion] gigeaky:
Oh sincerely sorry... But as you seen your phone can be dispatched without any confirmation...
[HTC 10 Guides, News, & Discussion] gsw5700:
Anyone tried to change order to silver back/black front?
[HTC 10 Guides, News, & Discussion] Sensination:
Yay!

Thanks! That worked for me and can now log in :)
[HTC 10 Guides, News, & Discussion] tbalden:
I dont think thats possible. No silver/black coming yet to EU or EMEA. Only US. Maybe in a few weeks or months
[HTC 10 Guides, News, & Discussion] _ray_:
Got the same card....its a beast :)
[HTC 10 Guides, News, & Discussion] Diz:
did htc confirm if the uk/eu warranty covers their htc dev bootloader unlock?

because us page clearly shows it on the us page however the same box is nowhere to be seen on eu & uk pages

US page

UK page & eu pages are blank
[HTC 10 Guides, News, & Discussion] spikeydoo2006:
Never has covered an unlocked boot loader in the uk. This is why it's best to s-off your device when tools become available so you can reset an unlocked bootloader back to LOCKED, instead of RE-locked. This will make sure that your warranty is still intact.

In the US it is covered by the Uh-Oh warranty. No such thing for the UK/EU .
[HTC 10 Guides, News, & Discussion] Deadeye*:
Does any one know if ordering phone from US HTC will antena bands be the same as UK?
[HTC 10 Guides, News, & Discussion] Stephen:
No they are different:

US:

View attachment 3723940

UK:

View attachment 3723941

Main difference is I believe the LTE bands are different. If you use band 8 it is not available on US phones, but not all networks use band 8 in the UK. Best to check and see what band you are on.
[HTC 10 Guides, News, & Discussion] techlogik:
Why not Topaz on the US site??

They only show carbon/silver versions. Not even mentioned if they will even produce a topaz/rose gold with white face like the A9 anywhere officially? I know, this is the UK preorder and you guys have the ability to order it.

Guess I will email HTC and get info.
[HTC 10 Guides, News, & Discussion] JazLiew:
Im ordering from UK
[HTC 10 Guides, News, & Discussion] 09Ram:
Gold will probably be a US carrier exclusive for a while..I'm just glad we have the black front on silver here in North America. That's the one I was eyeing since the leaks began to appear. :)
[HTC 10 Guides, News, & Discussion] matekaneve:
I sent my M7 back with warranty with "relocked" bootloader + official rom on it. They never questioned, just did the repair.
[HTC 10 Guides, News, & Discussion] 10rdan:
Anyone heard any more RE pre-order despatch dates in UK ?
[HTC 10 Guides, News, & Discussion] Stephen:
Finally found some decent beauty shots of the HTC 10 Glacier Silver version for us UK users. I have to admit, it is really starting to grow on me. Source of the screen shots is: http://www.v3.co.uk/v3-uk/review/2455111/htc-10-review

I really like the white headphones!

The gold version does not look to bad in this photo, but not for me I think!

So phone is definitely really growing on me. I am glad it is a high gloss white finish, all other photos I have seen so far, it looked quite mat looking. What do you guys think?
[HTC 10 Guides, News, & Discussion] v1rk:
I got gold s7e so silver 10 is fine for me
[HTC 10 Guides, News, & Discussion] matekaneve:
I still have the M7 in silver and would love to have the silver/black 10. I also considered the silver/white but this time wanted something different. I pre-ordered the all black one. But this silver/white definitely looks gorgeous in these photos. In my opinion it doesn't matter what colour we get, we will have the best and most beautiful device in 2016! Can't wait!!!!
[HTC 10 Guides, News, & Discussion] dabbler77:
So has any one found out any information about the 64gb version? The UK pre-order page dosnt let you select it. However the specs say Config2 - 64GB - any news on this? I read only 32gb was coming to the US, I hope that isnt the same with the UK. Ideally id like the 64gb for apps etc, then 200gb MicroSD for lossless music - my perfect mobile setup :)
[HTC 10 Guides, News, & Discussion] chrisnz1947:
According to HTC techs, HTC 10 sim free purchased through HTC UK have an unlockable bootloader, those purchased via other channels ( egCPW) may well not have
[HTC 10 Guides, News, & Discussion] 10rdan:
"Unlockable" or "unlocked" ?

---------- Post added at 05:32 PM ---------- Previous post was at 04:49 PM ----------

Has anyone successfully used HTC UK "online chat" ? Tried it on 2 different browsers without success. Dolphin doesn't work at all and the inbuilt HTC browser just says it's offline.
[HTC 10 Guides, News, & Discussion] _ray_:
CPW dont lock down their phones, whether its sim or boot.
[HTC 10 Guides, News, & Discussion] Stephen:
Good idea, I have my 10 now, I could definitely close this thread LOL :D
[HTC 10 Guides, News, & Discussion] gigeaky:
I'm just really mean :)))
[HTC 10 Guides, News, & Discussion] ekksman:
I've not received mine yet, received shipping confirmation, then payment confirmation, then VIVE prepay bundle anybody have any idea what the VIVE is about?
[HTC 10 Guides, News, & Discussion] dlorde:
Yeah, me too... they haven't charged my card yet :(
[HTC 10 Guides, News, & Discussion] ste1164:
You shouldn't be receiving the vive codes, I have let someone at HTC know they are going out. Hopefully its stopped.
[HTC 10 Guides, News, & Discussion] potsykate:
I've spent the day fiddling with mine. The wifi signal upstairs is abysmal just like others have reported. I don't get one! I also have an issue of not being able to change the default location for camera photos.

I've also unlocked the bootloader and just waiting for Leedroid Rom to finish booting up.
[HTC 10 Guides, News, & Discussion] ekksman:
Did you email?
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
I've been using Quickpic for years and never had a problem with it.
[HTC 10 Guides, News, & Discussion] gigeaky:
Have updated to v1. 30 as I can select external storage... Haven't tried to take a photo and see where it is but....
[HTC 10 Guides, News, & Discussion] deopk:
I finally have the tracking nr, and all sorts of emails . . . but no phone yet : (

Hopefully today !!
[HTC 10 Guides, News, & Discussion] King p1n:
Yes I have the same!
[HTC 10 Guides, News, & Discussion] ste1164:
No I know someone who works there on twitter.
[HTC 10 Guides, News, & Discussion] exocetdj:
Got mine through just now Stephen. What a piece of perfection!
[HTC 10 Guides, News, & Discussion] King p1n:
Very now saying For delivery on 07/06/2016.

Ughh was tempted to send mine back and re-order one because of the marks on the atenna bands but I dont wanna have to wait that long.

Edit: Well they offered me a further 5% off, she initially offered me 10 but then said the system is only letting 5%. Ahh well I've got 25% off now lol.

It was that or send back and im not sure If I could wait until June, it may be sent earlier like last time but not guranteed and plus I may not get a sharp panel again:mad: And also I'd have to wait until the return is processed in order to be allowed to use 20% off again. So its all a long winded process.
[HTC 10 Guides, News, & Discussion] gsw5700:
When/Is everyone planning to unlock/root?
[HTC 10 Guides, News, & Discussion] Stephen:
The wait is finally over :D Nice one! I know I am a good moderator, but dont mind the complement thanks LOL :D
[HTC 10 Guides, News, & Discussion] exocetdj:
Cheers buddy. Now to stock my m9 for sale