yashsingh1/xdaforums huggingface dataset:
[Verizon HTC 10 Questions & Answers] awareunlikeu:
On another positive note, I got an email back from the FCC with a case number and it stated that Verizon would likely contact me to see if "issue can be resolved". If they do, I will record convo, and post the real reason our unlocked's don't work on VZW. don't try to BS me. Maybe we can get an answer?
[Verizon HTC 10 Questions & Answers] jbea007:
Remember we have 14 days to return it.
[Verizon HTC 10 Questions & Answers] jbea007:
HTC CHAT

Heres what they said
[Verizon HTC 10 Questions & Answers] SerArris:
Hope it's fairly quick. I initiated my return process this morning!
[Verizon HTC 10 Questions & Answers] pjd2011:
This is news to me! Can anyone else confirm Carbon Grey is available in store? Mine gets here tomorrow and I'd gladly run to a store to get the other color.
[Verizon HTC 10 Questions & Answers] MJL99:
uhh yes please confirm. i also receive my silver version today and ive wanted carbon since the beginning.

EDIT. if it is the carbon version and there isnt a verizon version of carbon does this mean they are using unlocked versions in the store as demos which would also indicate that these do in fact work on verizons plan? I think this was brought up earlier in the thread but not sure.
[Verizon HTC 10 Questions & Answers] droidiac13:
Cancel your return! I'm not sending my phone in.
[Verizon HTC 10 Questions & Answers] SerArris:
Cancel my return? With S-Off and Bootloader unlock, what's the point of keeping the unlocked version?

Unless I can use the unlocked on Verizon?
[Verizon HTC 10 Questions & Answers] Zach092:
If no one else can confirm I will double check the next time I go to the store to make one last attempt to get this thing activated (hopefully tomorrow or Thursday). I was surprised to see it there as well, but I didn't think too much of it because there were rumors going around that they were going to have both colors eventually. They only had the silver model on display, but a sales rep was selling the phone to a customer and he asked him "Which color do you want, silver or 'black', the black looks more like this color" and he showed him some desire phone that was on display or something. The customer chose the "Black" option and the sales rep opened up a drawer and pulled out the Carbon Grey 10 with the big old verizon stamp on the back.

It definitely wasn't the unlocked version (even though the unlocked version seems to be the EXACT same phone with slightly different software on it), but I'm sure if you call your local verizon store (try the actual corporate stores and not a authorized retailer, I was at a corporate store) they should be able to tell you if they have the carbon grey (or "black" as the sales reps were calling it) in stock/if they can order it for you.
[Verizon HTC 10 Questions & Answers] pjd2011:
Awesome! Thanks for the info. I'll make some calls later today and give it a whirl. Would be very cool to have the darker version. I just don't want to get slapped with a restocking fee for simply switching out the phone.

To the people who are on the fence about returning...bummer you couldn't jump on the $100 off promo. I was able to actually lower my overall monthly bill by around $10 after everything was said and done. I would guess there may be a BOGO coming sooner rather than later too. Both the G5 and S7's have them.
[Verizon HTC 10 Questions & Answers] droidiac13:
Well if you have to mail the phone in to get bootloader unlocked and S-Off, I'm not interested. That's all.
[Verizon HTC 10 Questions & Answers] tedge13:
I'm sorry, I'm new here and not 100% familiar with what rooting will do. I wanted to get the unlocked version on VZW but that doesn't seem like it will ever bee an option. So will rooting it essentially make it an unlocked HTC 10? What I mean is will I not have to wait for Android updates from VZW and will I be able to fully delete all of the VZW bloatware?
[Verizon HTC 10 Questions & Answers] MortimerR:
Was that confirmed? I thought that was only due to the method used for the M9, which I believe was not the same method used for the 10?
[Verizon HTC 10 Questions & Answers] SerArris:
Wait. What? Mail it in? Um no thanks. While I appreciate the efforts of the developers cracking the phone, I'm not mailing it in. I'd gladly pay for the software or license to use their method though! Oh well. I guess there goes that.
[Verizon HTC 10 Questions & Answers] Zach092:
https://twitter.com/TheRootNinja/status/729852271417167872

It does say initially, so maybe they'll eventually do it through sunshine. I wonder if it requires some hardware, or if they feel the exploit is too dangerous to use in sunshine? Either way, seems like thats what we have for now.

---------- Post added at 04:47 PM ---------- Previous post was at 04:42 PM ----------

It doesn't actually make it an unlocked 10, but its seem like it might be the closest we'll get. With an unlocked, S-off Bootloader you'll be able to install a custom recovery, custom rom, and whatever device firmware you want. You can use that to root and de-bloat your stock rom, but it wont make getting official updates any faster. You're still going to have to either port the Roms from the unlocked edition or wait for another Dev to do it. It might be a little different with the 10 than it was in the past since the unlocked edition and verizon edition seem to be virtually identical, but ports from other version of the device often take time and are never 100% issue free.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Check these picks below. The first couple are of me playing around with the different wireless operation modes like Global and GSM/WCDMA/LTE.

But then just sporadically, I will get a notification that my Sim is not yet set up and when I click on the notification this is what I am presented:

I just can't believe this phone wasn't meant to run On Verizon's network!? There has to be a software fix than can be found. Someone much smarter than myself will have to tackle it, but I would think if this phone wasn't ever meant to work on Verizon, then we would not see this in the network settings? Am I wrong?
[Verizon HTC 10 Questions & Answers] MJL99:
It's really not a problem mailing it to one of the devs to s off the phone for you. There was a very successful thread on the m9 forum that helped ppl do that. If I didn't have someone so close to me that could do it I was planning on sending it to someone. If you desire s off it's really worth it unless you feel like waiting for a different method to come along.
[Verizon HTC 10 Questions & Answers] ticholas:
At this time there is only one SKU available for vzw and it is silver. There is not a SKU for carbon gray.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
Trust me there are several of us who have seen the same screens you posted and we are all equally frustrated. We are waiting to see if the IMEI are sent to VZ so they can add them to their system so they can be validated and activated on vz CDMA and LTE networks. It is a waiting game. Some filed with FCC, some of us have given VZ are IMEI to manually add and so far nobody that I know of has gotten anything from these efforts. We are still crossing our fingers and hoping.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
yeah, I got my ticket number today actually for my FCC complaint.
[Verizon HTC 10 Questions & Answers] jbea007:
You know what bothers me by this whole thing about this unlocked HTC 10 not working on their network is. I purchase an Unlocked Moto X pure for my fiancée a few months ago and she's on VZW and all she did was pop in her sim and that was it. Verizon doesn't even sell the Moto X Pure but the sell the HTC 10. I'm waiting a few more days before I return it. HTC will honor the $100 off and an extra 20%
[Verizon HTC 10 Questions & Answers] Virus:
has anybody dumped the Verizon m10 yet?
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Just replied back to a Executive Relations Analyst at Verizon addressing my FCC complaint via email. Will post back what I find.
[Verizon HTC 10 Questions & Answers] lucky_strike33:
You mean take it back?
[Verizon HTC 10 Questions & Answers] Virus:
no i mean rooted and did a backup with twrp to sdcard then uploaded that backup
[Verizon HTC 10 Questions & Answers] DoctorB0NG:
Not sure if this has been discussed but if someone does manage to get the unlocked version working on Verizon, is there any hope that VoLTE would work? I'm assuming both VoLTE and WiFi calling would not work as they require the IMS framework for Verizon which is a standalone APK.
[Verizon HTC 10 Questions & Answers] lucky_strike33:
http://xdaforums.com/htc-10/how-to/stock-stock-collection-recovery-ruu-ota-t3359297

---------- Post added at 03:08 PM ---------- Previous post was at 03:07 PM ----------

sorry this is for the unlocked version.

---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------

I dont think the unlocked version will work on verizon at all.
[Verizon HTC 10 Questions & Answers] Light1984:
For what it's worth just tried activation at a retail location with brand new sim card, no go :( expected, but figured I would try anyways. Spent time on phone with tech support too and had my IMEI added before going to store.
[Verizon HTC 10 Questions & Answers] THUNDEROID:
So my dad called 5 stores around the area. Nobody has, or had any info on the elusive graphite/black in-store phone. We bought the silver before the 9th to get the $100 off. With the option to exchange for the other color in 14 days.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
I just don't know if the IMEI is not being provided by HTC or Verizon has a grace period with FCC before violating Block C? Perhaps they are waiting till the last possible moment to allow it on. I am waiting on the Verizon corporate analyst to respond back. I wrote a very precise email and called them out on violating block C and asked if we are in the wrong about the device working in VZW, to provide THE specifics of the technical limitations that they are claiming restrict the Unocked HTC 10 from working on the Verizon network. Now will I get these answers? I hope but knowing Verizon I doubt it.
[Verizon HTC 10 Questions & Answers] faericia:
This is where I am at:

I also asked some chat rep about being able to get on 4G and all i got was pretty much I should not be able to. Then said that the sim is specific to the device.
[Verizon HTC 10 Questions & Answers] M9guy:
I have an unlocked HTC 10 and a Verizon model also. As soon as I get my Unlocked 10 s-off I think I will try my Verizon variant imei on it and see if it works. If it does than we know this is all Verizon BS. I will be home tomorrow to start on it as my Unlocked 10 was delivered today. I believe this is only an imei issue and a full load of Verizon BS. If this works I will be filing an FCC complaint also against the big V and I will push the issue as I have V and all their BS. No other carrier is as much of an arse as the V is. One day they will get knocked off their high horse. I say let sprint buy T-Mobile or at&t buy T-Mobile and put Verizon down like a rabid dog...
[Verizon HTC 10 Questions & Answers] Antny6:
Post on social media. The best way to get a corporations attention these days! I work for a large company that has a whole department just for that
[Verizon HTC 10 Questions & Answers] allroy75:
Yes that ?
[Verizon HTC 10 Questions & Answers] MJL99:
For all you verizon savvy folks, what are my options for returning the vzw silver model if they make the carbon version available soon? if its opened will they say no? should i wait to open it in hopes that there will be a carbon version soon? I normally dont get phones from verizon directly so idk how they do things lately.
[Verizon HTC 10 Questions & Answers] tylerw1369:
I was told by my verizon store and the verizon reps that i spoke with on the phone. They said that they would not be getting the dark version that they had been told about.
[Verizon HTC 10 Questions & Answers] M9guy:
Crap, do you have any other ideas ? I really would like to finally have an unlocked HTC phone on Verizon. I kept wanting a dev edition on Verizon but no one could figure that one out probably due to CDMA but couldn't even get just Lte working.
[Verizon HTC 10 Questions & Answers] dottat:
Wait until you can flash the Verizon system image to the phone and use an already provisioned sim to test.

Alternatively, if s-off , you can flash the ruu after changing mid/cid once I post it.
[Verizon HTC 10 Questions & Answers] thegrants82:
Was done three or four days ago wasn't it?
[Verizon HTC 10 Questions & Answers] dottat:
Had to settle this.

Will know more on vzw system image on unlocked phone shortly b
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Yeah you are correct! I have been doing just that.. On both HTC and VZW Twitter and FB.. Hoping this FCC complaint I filed and now have a corporate Verizon rep emailing me addressing the issue. I will post back exactly what I find when she responds.

---------- Post added at 03:50 AM ---------- Previous post was at 03:44 AM ----------

No sources need D, I know you know what you are talking about. So them Blocking Unlocked 10's IMEI's is no longer the issue? Could be a hardware issue after all?
[Verizon HTC 10 Questions & Answers] M9guy:
Dude you rock !!!! I figured you would get er done lol.
[Verizon HTC 10 Questions & Answers] dottat:
And here's where it all ends.....

So the solution to get an unlocked 10 working on verizon is like this..

New thread here-->>> http://xdaforums.com/htc-10/how-to/vzw-how-to-unlocked-model-vzw-t3376743/

Must have already active sim card***

Must be S-OFF****

Boot to bootloader

fastboot flash the vzw radio in bootloader mode (download here https://www.androidfilehost.com/?fid=24539885398392983)

fastboot flash radio vzw_pme_radio.img

fastboot reboot

When phone boots go into cellular networks and make sure radio select is global.

Then enter secret menu by opening dialer and dialing *#*#4636#*#*

and chose the option "CDMA/EvDOGSM/WCDMA/LTE Auto"

At this point, you should have data/calls/texts if your sim was already active. If not reboot and re-test.

Note this was a collaborative effort here and some very helpful folk whom i have the greatest respect for completed this for the community.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Holy **** D! Attempting this tomorrow! Was going to box the unlocked up and wait on VZW model to show up so I could send into to J an Beaups.. But Now you are saying this should be 100% other than perhaps wifi calling and stuff like that correct? Do you recommend just getting VZW model to have full functionality or sticking with Unlocked and having best of both Worlds? Again THANK YOU!
[Verizon HTC 10 Questions & Answers] jbea007:
Was this tested out? And how do you achieve s-off now with the unlocked version.
[Verizon HTC 10 Questions & Answers] Andyw2100:
This is great, and incredibly helpful to all those people that have unlocked phones purchased from HTC. (I have a VZW-purchased phone, so I'm watching this from the sidelines.) But I've got to think that there is going to be some additional resolution to this, for Joe Consumer, who just purchased a phone from HTC and wants to use it on Verizon and doesn't know unlocking his phone from unlocking his house. I mean seriously--this is absolutely fantastic for this community, but it can't be THE ANSWER to the issue. There must be some other answer coming as well.
[Verizon HTC 10 Questions & Answers] dottat:
No advanced calling features yet.. however.. i am certain that leaving this tidbit to the devs will make their work here more joyful :)
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Highly doubtful but hopefully I get some kind of clear answer from the Verizon corporate person I'm in contact with over my FCC complaint. We shall see
[Verizon HTC 10 Questions & Answers] dottat:
Well we know the issue isn't VZW and that it's HTC's software on the unlocked version. Believe that means the FCC complaints are dead too.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Again D you are amazing! You have helped me on many phones in my days here at XDA! Once I am hopefully up and running with my unlocked 10 tomorrow with VZW, can I send you a donation?

---------- Post added at 04:40 AM ---------- Previous post was at 04:39 AM ----------

Yeah I suspect you're right on that. Now I'm even more interested to see what the Verizon corporate analyst has to say.
[Verizon HTC 10 Questions & Answers] M9guy:
Sunshine already cracked s-off on the unlocked 10 after you root through HTC dev. This is awesome news, thank you to all that put the effort in to get this done as the HTC guys give you their thanks !!!!
[Verizon HTC 10 Questions & Answers] Andyw2100:
OK.

Then once HTC gets on board with this too, shouldn't they be happy to a) correct the software on their phones, and b) send phones with the corrected software out to any customer who purchased the original phone who requests one?

I don't see how HTC can do anything less.

(Again, I have no skin in this game. The above just seems like common sense to me.)
[Verizon HTC 10 Questions & Answers] dottat:
while the A9 guys never got that.. they also lacked the cdma radio.. but still should have been the first LTE only phone on verizon... too much red tape between companies here.

Since this thread is no longer a question.. moving the how to guide to "guides".
[Verizon HTC 10 Questions & Answers] Sammae7:
Guess I'll stick with AT&T. I was debating on switching to Verizon. Would have been nice to be able to bounce around if I wanted.
[Verizon HTC 10 Questions & Answers] Tidbits:
It does support 3G on CDMA. I bolded and underline the detail.

From HTC spec sheet.

2G/2.5G - GSM/GPRS/EDGE, 850/900/1800/1900 MHz, CDMA: 800/1900

with EVDO Rev A,

3G UMTS, 850/AWS/900/1900/2100 MHz, 4G LTE (up to 450Mbps), FDD: Bands 1, 2, 3, 4, 5, 7, 12, 13, 17, 20, 28, 29, 30, Support Cat 9 LTE, download up to 450 Mbps, upload up to 50 Mbps

https://en.wikipedia.org/wiki/Evolution-Data_Optimized
[Verizon HTC 10 Questions & Answers] SerArris:
I apologize for my misinformation. You're right. I went back and checked HTC's specs for it and it does show that. I do know that the HTC person I was in chat with said there may be issues connecting to Verizon's 3G network though. Maybe it's because there isn't that much left of it? Aren't they shutting down most of their 3G service because they have transitioned almost everything to 4G/LTE? Again, I'm sorry for screwing that up. I guess I won't listen to the Verizon people when they tell me to look at GSM arena and see what networks a particular phone supports!
[Verizon HTC 10 Questions & Answers] Tidbits:
They are moving away, but there's still a lot left. They can't fully remove it as there is still a lot of legacy devices, and MVNO carriers that Verizon hasn't given access to LTE iirc.
[Verizon HTC 10 Questions & Answers] dashbored:
I was under the impression that the A9 lacked CDMA support, so it would have been the first ever LTE only phone if Verizon supported it.
[Verizon HTC 10 Questions & Answers] johnc0865:
Who has preordered the unlocked version and plans using it on Verizon?
[Verizon HTC 10 Questions & Answers] jsaxon2:
I've ordered the unlocked version. I am currently on Verizon but I am going to switch to T-Mobile. I will test my Verizon SIM in it before I switch.
[Verizon HTC 10 Questions & Answers] svengalis:
im actually going to use it on a verizon mvno once its confirmed to work on verizon
[Verizon HTC 10 Questions & Answers] SerArris:
My plan is to use it on Verizon. If it doesn't work, I'll send it back and probably get one from Verizon. Ugh... Hope it doesn't come to that.
[Verizon HTC 10 Questions & Answers] NICG:
I don't think it has been confirmed to have those radios yet.

Network(4)

2G/2.5G - GSM/GPRS/EDGE

850/900/1800/1900 MHz

CDMA: 800/1900 with EVDO Rev A

3G UMTS

850/AWS/900/1900/2100 MHz

4G LTE (up to 450Mbps)

FDD: Bands 1, 2, 3, 4, 5, 7, 12, 13, 17, 20, 28, 29, 30

Support Cat 9 LTE, download up to 450 Mbps, upload up to 50 Mbps

(4)Network bands in regions may be different, depending on the mobile operator and your location. 4G LTE only available in select countries. Upload and download speeds also depend on the mobile provider.

Note: Specifications may be different after software update and are subject to change without prior notice.

*AT&T, T-Mobile, Metro PCS, Alaska Communications, Cricket, Walmart Family Mobile, Straight Talk and Net 10 customers can use an unlocked HTC 10 today.

Metro PCS is now part of Tmobile(GSM), Cricket is part of ATT(GSM)and has done away with crickets CDMA network, Walmart Family Mobile uses Tmobile(GSM), Stright talk and Net 10 can be both GSM and CDMA but the statement could be true by using the GSM sim card. I think Alaska Communications is a CDMA network so that could mean some hope it will have CDMA radios. I just hope it was not a general statement for both the versions of the phone. The one thing that has me thinking it won't was have CDMA is no sprint bands CDMA bands....Why would they make a completely separate version just for sprint? It would make more sense to make a Verizon/Sprint version. I could be wrong so please feel free to correct me. I do know someone on twitter that had one of the review units said a verizon sim gave LTE for a second then went away probably for not be authorized on the network. Verizon switched from being sim activated to IMEI activated.

Please tell me what you think.
[Verizon HTC 10 Questions & Answers] SerArris:
None of us know for sure but the few people I have chatted with through HTC support said there was only one variant for the US. Don't know if it's really true but I went ahead and ordered. It might be wishful thinking on my part but it sort of makes sense that they wouldn't announce that the unlocked version works on Verizon. Maybe there is some sort of agreement and Verizon doesn't want their sales cannibalized. Not that it would matter that much I guess. When I asked one of the HTC guys before, their answer was, "Why wouldn't it? The hardware is all the same." He could be wrong but I'll take my chances. In any case, I'll definitely let everyone know my experience. I'm sure others will do the same.
[Verizon HTC 10 Questions & Answers] johnc0865:
I read the same but their own web site as long you register the IMEI with them you can bring your own device. Just swapping the SIM is not enough as mid January this year.
[Verizon HTC 10 Questions & Answers] SerArris:
Yeah Verizon told me there shouldn't be any problems as long as they have the IMEI. I'm hoping they are right. We had switched to Verizon from AT&T in December for the benefit of my in-laws. It's the only thing that works at their house. I had to get rid of my M8 (best phone I've ever had), bought a Galaxy S6 Edge +, and have missed my HTC ever since. Loved that thing... Here's to hoping everyone gets what they want!!
[Verizon HTC 10 Questions & Answers] hunteditor:
I ordered it and will just send it back if it won't work. I find it very hard to believe the phone can have all the proper hardware and not work. It makes sense that HTC and Verizon would officially say it won't. Verizon had to give some kind of compensation to HTC to get the early U.S. "preview." They wouldn't be very happy if the unlocked device stole that thunder. At the worst I'm out the shipping cost of sending the phone back. At best I have an awesome, rootable phone with no bloat. I would really like to have wireless charging and water resistance (can you say S7?), but I refuse to bow to Verizon and Samsung's stupid bootloader policies. And if the 10 doesn't work on Verizon, I'll wait for the rumored HTC Nexus phone. I've been considering switching to Nexus for awhile now, but I wanted an SD card slot. I'm willing to bet the HTC Nexus will have one.