yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] zboy2:
Those that are seeing their status change did you guys use Paypal credit/Paypal or your CC?
[HTC 10 Guides, News, & Discussion] aknotts415:
pay pal orders immediately get charged the second you order. they take the funds immediately
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
CC for me but I think it is probably mixed. I think everyone will get that update at some point in the day, or at least most of us.
[HTC 10 Guides, News, & Discussion] exocetdj:
Cool.
[HTC 10 Guides, News, & Discussion] awromero:
I ordered on April 13 ( PayPal payment) and my order status have not chance yet.
[HTC 10 Guides, News, & Discussion] zboy2:
My theory is HTC is seeing a lot of cancellations. Hence they are charging the CC. And they cant charge the CC until the status changes to pending fulfillment . They don't want a lot of overstock on their hands. Those with paypal are already charged so they don't need to change it to pending fulfillment. Hopefully they are planning to ship and just not changing the status so to prevent cancellations.
[HTC 10 Guides, News, & Discussion] FernandoR211:
got this today. paid by credit card on release day:

Your order has been released for fulfillment. You will receive a shipment confirmation email with tracking when your product is shipped. Tracking numbers will be displayed on this page after the product has shipped.
[HTC 10 Guides, News, & Discussion] datafoo:
Mine is pending fulfillment. PayPal order, April 12th.

Side note the champions website shows over 2700 units in stock. Everyone should get their orders

.
[HTC 10 Guides, News, & Discussion] Shanki2k8:
Ordered on 19th morning. Hope I am in the first batch too :(
[HTC 10 Guides, News, & Discussion] :
Smashing my hopes... :(

Ordered by April 12th, paid with PayPal, still in state "boxed shipment".
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
Mine is in the same boat. Probably charging all the CC orders first and then coming back to update those that paid w/ PayPal.
[HTC 10 Guides, News, & Discussion] dottat:
So after all the Verizon chatter I will be curious to see when those orders actually ship given they were only available to order as of late last week.
[HTC 10 Guides, News, & Discussion] aknotts415:
i find that very hard to believe what he said. Stay confident! It might just be the credit card company verifiying payment again and how quickly it kicks back true

---------- Post added at 01:22 PM ---------- Previous post was at 01:21 PM ----------

usually when verizon gives a date its right though. They have alot of business lines there usually good about shipping on time. They probly already have their phones with the verizon tramp stamps on the back anyway lol and crap ware
[HTC 10 Guides, News, & Discussion] 10rdan:
Who's system, findmyorder.com ?
[HTC 10 Guides, News, & Discussion] dottat:
Yeah that's for one's shipped by vzw. I'm talking Verizon branded phones ordered via HTC.com.
[HTC 10 Guides, News, & Discussion] duowing:
I made two separate orders. One for the phone, one for the ice view case because I didn't realize that I was able to browse to accessories and add it on to my order. The ice view case still shows boxed shipment. The carbon grey phone shows pending fulfillment. I've had no issues checking my orders through the site. I used paypal, but used a credit card through paypal. So my credit card was charged basically immediately. The fact that the status changed got me as excite as the rest of you. Hopefully the case hurries up and changes so I get that too.

Oh forgot to add I ordered the first day on the 12th right around 6pm Eastern time. The case was around 8-9pm.
[HTC 10 Guides, News, & Discussion] aknotts415:
Ohhh my bad those ones. Hmm who knows about those. Id imagine a little later that the unlocked ones. Def not 5/05
[HTC 10 Guides, News, & Discussion] MasterofIllusions:
Definitely not just a verification. My bank freaked out and spam me to find out if it's a legitimate charge, before letting it go through.
[HTC 10 Guides, News, & Discussion] exocetdj:
Yessir
[HTC 10 Guides, News, & Discussion] tpagoria:
My order is a US based order placed on the 18th with PayPal Credit changed to pending fulfillment.
[HTC 10 Guides, News, & Discussion] mmedina.zombee:
Papal order pending fulfillment. Ordered on the 13th in the US.
[HTC 10 Guides, News, & Discussion] TopoX84:
actually the people i have spoke with on CS their accent sound Hispanic not Indian, i can tell as i speak frequently with all kinds of accents.
[HTC 10 Guides, News, & Discussion] aknotts415:
Anyone get next day shipping?
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
Interesting, the lady I spoke to last week was Indian for sure. I think it is probably mixed but I have no idea
[HTC 10 Guides, News, & Discussion] dottat:
Likely columbia at this time of day.....
[HTC 10 Guides, News, & Discussion] aknotts415:
No i meant as in the speed people are getting infulfillment. Mybe depends on the CC
[HTC 10 Guides, News, & Discussion] vahdyx:
When I cancelled my two of the three orders I had, they were certainly hispanic... well I can't say for certain, but I feel as if they were.
[HTC 10 Guides, News, & Discussion] tbalden:
Rooting for you guys!!

Sent from my HTC m10h
[HTC 10 Guides, News, & Discussion] aknotts415:
The one I spoke with sounded british almost and then american.
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Those seeing orders updating to fulfillment, did you get an email notice?
[HTC 10 Guides, News, & Discussion] dottat:
Well considering they killed off their US call-center presence it could be Canada where they still do have a call center presence.
[HTC 10 Guides, News, & Discussion] strawnj:
I ordered on 14th, glacier with cc and status is now saying Pending Fulfillment. I paid for overnight. I ordered through HTC.com.

I did not get an email regarding my order status change to Pending Fulfillment.

I hope it ships today!
[HTC 10 Guides, News, & Discussion] v1rk:
Payment on paypal was instantly charged and from the 12th April its showing this
[HTC 10 Guides, News, & Discussion] aknotts415:
Verizon preorders from verizon.com shipping also

http://imgur.com/3x3Oes6

---------- Post added at 01:43 PM ---------- Previous post was at 01:43 PM ----------

probly it sir!

---------- Post added at 01:45 PM ---------- Previous post was at 01:43 PM ----------
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
no email
[HTC 10 Guides, News, & Discussion] datafoo:
I wouldn't expect shipping confirmations to go out until tonight or tomorrow morning.

They'll have courier pickup in batches at the end of the day (5pm EST) so anything that could ship today won't actually leave until tonight etc.

(that is purely an example, there are multiple US distribution centers).
[HTC 10 Guides, News, & Discussion] tekkneke:
Just throwing mine out there too. CC charged today, didn't order until 04/16.
[HTC 10 Guides, News, & Discussion] zerone55:
FWIW, I ordered on 12th and paid via paypal credit. My paypal account was charged instantly and my status changed to "Pending Fulfillment" today.
[HTC 10 Guides, News, & Discussion] vitalogy79:
Ordered mine on the 27th and was charged today via CC. Now showing Pending Fulfillment too.
[HTC 10 Guides, News, & Discussion] aknotts415:
DFDJSFKSJFSDFJSD:GJFGG OH MY GOSHHHH IM CLOSEE!! DR PICK MEEE :eek::eek::eek:

---------- Post added at 02:00 PM ---------- Previous post was at 01:58 PM ----------

grey or silver?
[HTC 10 Guides, News, & Discussion] FearlessAZ:
Damn. The 27th? That's the latest I've seen by far. Next latest is 18th. Still nothing for me on the 20th.
[HTC 10 Guides, News, & Discussion] tbalden:
You guys don't describe delivery option. That might be the key factor of charging on time.

Sent from my HTC m10h
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Here's a solid question, was anybody's order changed to fulfilled that was originally told end of may?
[HTC 10 Guides, News, & Discussion] JHadley:
I should have kept my initial order. Like some other here I ordered mid April, then canceled, and then decided to reorder on 5/1. I haven't seen a change in my order status yet, but don't expect to for a little while yet. Fingers crossed though!
[HTC 10 Guides, News, & Discussion] aknotts415:
this is going pretty fast. 2 hours in and many people so far. And this is just the people on xda forums right now lol
[HTC 10 Guides, News, & Discussion] SerArris:
I ordered the Carbon Gray on the 21st. CS told me I'd have mine by the end of May. Used a CC and no charge yet. No pending fulfillment either. Yet.
[HTC 10 Guides, News, & Discussion] aknotts415:
so far theres a 27th order thats in fulfillment so theres hope buddy
[HTC 10 Guides, News, & Discussion] TripleBrass:
No change yet with an order on 4/13. CC (no paypal) not charged.
[HTC 10 Guides, News, & Discussion] dottat:
They are just simply using a randomizer to pick which ones go today..
[HTC 10 Guides, News, & Discussion] FearlessAZ:
I chose the next business day option in hopes that it would arrive in the afternoon while I am home.
[HTC 10 Guides, News, & Discussion] tbalden:
Indeed. I think there might be a factor here related to chosen delivery time. Probably the slower delivery ones charging first, express later, arriving same day. Would be interesting to know that too
[HTC 10 Guides, News, & Discussion] aknotts415:
just checked with chat to make sure my orders still in there and they said its all good and that my order should ship in the next few days :) 26th order date here

---------- Post added at 02:14 PM ---------- Previous post was at 02:13 PM ----------

i also have next business day (not AM)
[HTC 10 Guides, News, & Discussion] SerArris:
Yeah not too worried. I'm glad everyone is moving along in the process. It's progress and I'm happy to see it!
[HTC 10 Guides, News, & Discussion] MasterofIllusions:
I went with the free standard shipping. Mostly because in practice, more often than not especially when it comes to preorders, distributors will ship out the product all around the same time. With free standard shipping, that's generally maybe 1 day extra, and gives the flexibility of USPS doing weekend delivery.
[HTC 10 Guides, News, & Discussion] vahdyx:
Well crap. If I was smart I would have cancelled my newest orders and kept my older ones. Looks like I won't see my order shipped until late this week or even next week.
[HTC 10 Guides, News, & Discussion] danengland:
Same here. My indecisive self ordered on the 14th, cancelled, ordered again on the 20th, cancelled again, then ordered on the 27th. Oh well, anticipation is part of the fun :)
[HTC 10 Guides, News, & Discussion] SerArris:
I chose next day AM because I work afternoons and nobody delivers until about oh 5 minutes after I leave for work. Just happened today with something else I ordered. Left for work and within 5 minutes, BAM, get the email for delivery.
[HTC 10 Guides, News, & Discussion] FenrirMX:
Just got an alert from my Credit Card that they've charged me. Still no email, order in "To be fulfilled" status.

Preordered on Apr 12.
[HTC 10 Guides, News, & Discussion] JHadley:
I chose next day AM as well. I haven't been this excited about a device in a little while. As you can see by my sig, I've bounced around a good deal as well, HAHA!
[HTC 10 Guides, News, & Discussion] daviddem:
CC charged. Standard shipping.
[HTC 10 Guides, News, & Discussion] dottat:
still no verizon orders via htc showing shipped yet eh?
[HTC 10 Guides, News, & Discussion] v1rk:
Express shipping paypal and card charged which was happy about but no update for uk
[HTC 10 Guides, News, & Discussion] cheecks:
Any Canadians have a charged card or change in order status? I ordered on the 17th and haven't had any updates.
[HTC 10 Guides, News, & Discussion] Overstew:
I ordered next day shipping. Ordered mine after launch event at around 6PM Eastern time. Mine shows Awaiting Fulfillment.

I am in the US. Ordered Unlocked Glacial Silver.
[HTC 10 Guides, News, & Discussion] Shadodragon:
US order on the 12th for the Carbon Grey. CC charged today. No shipping notification yet.

EDIT: Standard shipping option.
[HTC 10 Guides, News, & Discussion] blueadept1:
In Canada. Ordered on the 14th. Carbon Grey. No shipping. No email. No charge on my CC (non-PayPal).

Where are you finding your order status? Mine just says "Boxed Shipment" like all others, which I take to mean that the phone is in a box rather than a bag. :|
[HTC 10 Guides, News, & Discussion] TopoX84:
spoke with htc reps over chat, they confirmed my status is ... fulfillment...

i also mentioned to her about checking the order myself and the password i was unable to reset it on my end, she tried sending an the link to reset it to my email account but i never got it, i mentioned this to her and she offered to change it on her end, provided my Password i wanted to change it to and confirmed i was able to check the order on my end :)
[HTC 10 Guides, News, & Discussion] aknotts415:
it would say in fulfillment under boxed shipment
[HTC 10 Guides, News, & Discussion] jcracken:
it would look something like this:
[HTC 10 Guides, News, & Discussion] silv3rkn1ght:
I ordered on htc.com/ca on the 13th at 00:30am, with my cc (no paypal). Still says boxed shipment.

Looks like no canadian orders are processed yet
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Paypal Credit

Ordered 4/23 (am)

Order is now "Pending Fulfillment"

On a related note, I was never able to check my order status even after consulting with CSR and resetting my password. However, now that my order status has changed I can look up the order status with my order number and password.

Edit:More Information

Glacial Silver

2-Day shipping
[HTC 10 Guides, News, & Discussion] aRok99:
WTF, I ordered the 12th 8:24pm PST, Carbon Grey, CC has not been charged and order status has not been updated (Boxed Shipment).
[HTC 10 Guides, News, & Discussion] apandian:
Pre-ordered carbon grey on April 18th (US). No change still and CC not charged. Did call CSR to confirm everything looks good and they said it did and I will get more information in couple of days. Not sure how they are selecting orders to get processed.
[HTC 10 Guides, News, & Discussion] datafoo:
You have to have at least 100 XDA posts to get priority processed.
[HTC 10 Guides, News, & Discussion] TopoX84:
you might want to call them and confirm everything looks good on their end ;)
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Nope
[HTC 10 Guides, News, & Discussion] TopoX84:
hahaha barely made it and ive been memeber since 2008 LMAO
[HTC 10 Guides, News, & Discussion] aknotts415:
I wouldnt be surprised if it was where you were located and the stock of the closest warehouse maybe? idk lol no explanation needed...Its Digital river guys lol
[HTC 10 Guides, News, & Discussion] datafoo:
I know what you mean.

I lost my previous user account and all my posts from the old days. I have this "new" account since 2010.
[HTC 10 Guides, News, & Discussion] aRok99:
Dang it I thought having an account here since January 2008 would of given me some priority heh.:p
[HTC 10 Guides, News, & Discussion] FearlessAZ:
Talking to a csr rep from HTC now. They are saying there was an error in processing. Apparently it tried to process as PayPal even though I clicked card option. They said only way to fix is by canceling this order and making a new order. I am beyond furious right now...
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
Well don't be, given that there are some who ordered as late as last week that are pending fulfillment and others like mine who ordered on 4/13 who aren't seeing anything yet your odds are good that you'll still get it with everyone else.
[HTC 10 Guides, News, & Discussion] droidiac13:
I wonder how to check the order if I used PayPal credit. I've tried EVERY option that people have suggested. No option works.
[HTC 10 Guides, News, & Discussion] Fenny:
How many cookies can I redeem my June 2007 join date for?
[HTC 10 Guides, News, & Discussion] FearlessAZ:
I understand. I'm not mad for the reason you think of. I'm mad at the fact that I could of been sitting here another few weeks like where's my phone. I'm lucky I caught it now. Just wish there was an email or something they would send out. Also weird that the only way to fix it is to cancel and reorder. I know most companies have the ability to reprocess a card.
[HTC 10 Guides, News, & Discussion] seanyuan62:
Hey so my bank also automatically declined the transaction so I had to go on the Digital River website to resubmit my card. Now my order status is "pending fulfillment" did HTC have an mention of if having the card cancelled put us further back in the shipping priority or anything? Just don't want a stupid thing like that to set us back.
[HTC 10 Guides, News, & Discussion] hgoldner:
I just received a shipping confirmation from Verizon moments ago.
[HTC 10 Guides, News, & Discussion] MasterofIllusions:
They do, I had to reprocess my credit card since my bank blocked the charge initially.
[HTC 10 Guides, News, & Discussion] TopoX84:
go to the htc chat, let them know u need to change password, they will send you the link to change it, if u dont receive it ask them if they can reset it for you on their end. they reset it for me on their end :) i can confirm that and worked
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
I used paypal credit and could never get my order status to show. i kept getting invalid order number or password. I tried resetting my password and that didn't work. i got on chat with a csr, who tried resetting my password and that didn't work. I tried checking through findmyorder.com and that didn't work.

THEN!!

When I read the thread that people's status had changed, I decided to try again, and low and behold, my order number and password suddenly started working and I can now see my order. Oh, but it uses my original password and not any of the passwords that I reset it to.
[HTC 10 Guides, News, & Discussion] failedjedi:
Order page now says "In stock" on HTC US site.
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Just noticed that if I'm logged in on the HTC store site, it doesn't pull up the order. But if i "Click to log out" under My Account, it takes my order number and original password and shows me my order status.
[HTC 10 Guides, News, & Discussion] Shanki2k8:
It's always been that way
[HTC 10 Guides, News, & Discussion] aRok99:
Just got off the phone with support, they stated the account looks good. She didn't want to confirm if my phone will be shipped this week only that I will receive the phone in "early may" and that's all they know.
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Still shows pre-order on my computer. Nevermind, I see where it says in stock now

Funny aside, they have now removed the 12 month interest free paypal tab, since apparently pre-orders were not eligible for it.
[HTC 10 Guides, News, & Discussion] elshagon:
Yep I have my shipping confirmation too from Verizon. Arrives on Thursday.
[HTC 10 Guides, News, & Discussion] GearshiftJB:
ordered on the 14th. Still says boxed shipment. I called and everything is cool on their end. Just gotta wait patiently.. lol
[HTC 10 Guides, News, & Discussion] TopoX84:
i'm skeptic no proof no believing
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Same here. Called to make sure my order was ok and they still new nothing about a ship date.
[HTC 10 Guides, News, & Discussion] silv3rkn1ght:
I just called htc support, they told me everything looks good for my canadian order, still pending payment though. Still frustrating that people can place late order and receive payment processed confirmation before some of us.
[HTC 10 Guides, News, & Discussion] droidiac13:
I too just got done chatting. All my order says is pending and she said the system should update soon and that we should have been given a date for shipping. She said there are thousands of orders. Whatever that is worth.
[HTC 10 Guides, News, & Discussion] hgoldner:
Note, I ordered from Verizon, not HTC. The others apparently ordered from HTC. I have a FedEx tracking number (HTC uses UPS) and, no, I'm not going to share that with you.
[HTC 10 Guides, News, & Discussion] datafoo:
Qty Available US Units

AVAILABLE UNITS:2875 (silver)

http://store.us.htc.com/store/htcus/en_US/pd/productID.726104400/parentCategoryID.69336600/

AVAILABLE UNITS:3130 (grey)

http://store.us.htc.com/store/htcus/en_US/pd/productID.726104100/parentCategoryID.69336600/

AVAILABLE UNITS:509 (Verizon)

http://store.us.htc.com/store/htcus/en_US/pd/productID.1803721500/parentCategoryID.69336600/

To check the stock quantities, go here and then pick the individual version.

http://store.us.htc.com/store/htcus...parentCategoryID.69336500/categoryID.69336600

Everyone in the US will get theirs.
[HTC 10 Guides, News, & Discussion] CrazyTechnoBoy:
Ordered using Paypal as a guest, so I have no idea whether my order has been handled or not. ???
[HTC 10 Guides, News, & Discussion] xRogerxC:
I can concur, my HTC 10 from Verizon will arrive Thursday as well :)
[HTC 10 Guides, News, & Discussion] MNoisy:
I am in U.S. and ordered Carbon Grey on the 12th at 9:30am (ish) CST.

Got charged late last night but HTC/DR DID NOT include the $100 coupon that was retroactively applied to the purchase (The one I was first to post :p). They also charged me the original incorrect shipping price for 2 day instead of the prices that were changed later on launch day and beyond.

Anyone who got this applied after the fact should contact HTC and make sure they refund that portion. If I log into the findmyorder.com, it actually shows the refund as a cancellation but for some reason, was still not applied.

I got a shipping notification for something coming from Virginia but I am honestly not sure if that is the phone or not. I do not recognize it but am still going to wait until it officially is in transit before I contact HTC and pester them for the refund. I don't want to risk getting my order cancelled!
[HTC 10 Guides, News, & Discussion] MNoisy:
Does anyone have a screenshot they can provide with the 2-day shipping costs?

I browsed the thread but could only find a screenshot of next day A.M.

THANK YOU!
[HTC 10 Guides, News, & Discussion] aknotts415:
thats how htc processes a cancellation with it labeled return. I'm guessing they charged you the 699$ and issued a $100 credit and that will show up within the next 3 days as a refund on your cc. Usually refunds take longer to show up than charges. the fact they put it right in the reference as a $100 refund, i wouldnt be worried unless it didnt show up for like 5 days. They probly just werent able to issue the refund untill the order was charged and shipped in fear of you canceling.

---------- Post added at 04:22 PM ---------- Previous post was at 04:18 PM ----------

I know next business day shipping was $8.56 when I ordered.
[HTC 10 Guides, News, & Discussion] khabi21:
When did you guys order from Verizon?

I ordered on 4/29 at noon. Right when the pre-order became available, and still no shipping confirmation. :(:confused:
[HTC 10 Guides, News, & Discussion] hgoldner:
I also ordered on 4/29 later in the afternoon although I did not "confirm" the order until yesterday (5/2).
[HTC 10 Guides, News, & Discussion] Heisenberg420:
is there any difference between looking up orders through htc.com or findmyorder.com
[HTC 10 Guides, News, & Discussion] Sckank:
Norway, Flora her. Ordered mine yesterday, and to my surprise they sent it right away. Seems it's going to arrive tomorrow. :)
[HTC 10 Guides, News, & Discussion] tbalden:
Why not just show us a screen shot with blurred ids. I do believe you, but others might get happy too

Sent from my HTC 10
[HTC 10 Guides, News, & Discussion] IIIMik3:
ordered 6pm Pacific on april 12th with CC. Still no pending transaction on my cc and no update on my order status :(

spoke with csr live chat yesterday, said everything looks good on my order.
[HTC 10 Guides, News, & Discussion] dottat:
Why push him? His word is more than enough.
[HTC 10 Guides, News, & Discussion] SerArris:
So of everyone that ordered from HTC, were charged, and have had a status change to under fulfillment, did you all get 2-day shipping?