yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] silverwings2008:
Anyone on here on EE who has already received their unbranded 10? would it be possible to see if the wifi calling is working, or if only EE brand phones will work.
[HTC 10 Guides, News, & Discussion] c4llum:
i have unlocked 10 from CPW on an ee sim. says wifi calling is enabled and shows up in my notification tray
[HTC 10 Guides, News, & Discussion] pnnorth:
That was the response I got from CPW yesterday but they also told me that HTC hadn't released any devices to them at all - clearly complete drivel, although I accept they probably only received a handful as a token gesture from HTC.

One thing I've learned from previous pre-orders is that you can't rely on CPW shipping on a first come first served basis and you will never be able to second guess the CPW random order fulfillment process.

Having lived through the Galaxy Nexus car crash of a launch, this delay is really nothing at all.
[HTC 10 Guides, News, & Discussion] th3:
Like I said, I wouldn't expect volume shipment until the week 16-20th May.

Just saying as an industry worker with no inside knowledge, just experience since the G1/Desire.

Sent from HTC 10
[HTC 10 Guides, News, & Discussion] c4llum:
and even though I was clearly one of the VERY lucky ones to get my 10 on Friday, CPW have just got around to sending me a handful of confusing replies to my tweets sent days ago telling me i'll have to wait til 18th... lol. looks like everyone is completely confused on both sides!
[HTC 10 Guides, News, & Discussion] pnnorth:
I can't complain too much, I've been lucky with my previous two phones and they've generally been very good. Comms and flow of info to customer services is shocking though.
[HTC 10 Guides, News, & Discussion] Rage1ofakind:
This is on HTC, Initial bulk pee order / in store shipments were supposed to be on the 6th. But that got delayed. No stock in any stores. Hopefully get some sort of update from them, don't even have POS, Dummy / Demo handsets of the 10

I'm going to purchase it as soon as its physically available
[HTC 10 Guides, News, & Discussion] donuldvan:
When HTC said the 10 will be "available early May" they didn't actually specify 2016.... Just a thought ?
[HTC 10 Guides, News, & Discussion] exocetdj:
Guessing IL still probably be seeing mine before most of the UK HTC site orders .

And mines coming from abroad lol

Sorry to read that this messing is continuing
[HTC 10 Guides, News, & Discussion] gsw5700:
Ive held one! (carphone warehouse) in dark grey... Now really looking forward to getting my glacier silver model, hope its next weekend. Took a few photos, looked really great compared to my LG G3 which has a fairly good camera
[HTC 10 Guides, News, & Discussion] Stephen:
Hoping to see mine on Tuesday before 1pm :D
[HTC 10 Guides, News, & Discussion] exocetdj:
I may have the option to speed delivery up a Lil once it arrives at the middle destination lol ;)
[HTC 10 Guides, News, & Discussion] King p1n:
This threads a trainwreck, just like HTC lol
[HTC 10 Guides, News, & Discussion] exocetdj:
This thread follows HTC's shipping so a good correlation is definitely present :laugh:
[HTC 10 Guides, News, & Discussion] weepatc:
I called Carphone Warehouse on Fri. to get the status of my order. Guy told me it would be delivered on Monday then I received a couple of emails telling me it would be delivered yesterday, which I'm pleased to say, it was & bang on time.
[HTC 10 Guides, News, & Discussion] 10rdan:
While I'm glad you, and others, are getting their phones it's well out of order that folk that PRE-ORDERED through HTC have got nada.
[HTC 10 Guides, News, & Discussion] weepatc:
Totally agree with you mate. HTC have really bungled this & I can understand people getting irate.

Hope you get yours soon.
[HTC 10 Guides, News, & Discussion] Stephen:
I am not sure about bungled, it is still early May after all, orders slowly seem to be starting. But I definitely agree, communication should have been a lot better than it has been.
[HTC 10 Guides, News, & Discussion] Adam182:
Nah they definitely bungled it, "Early May" ends yesterday/today, unless we see deliverys arriving tomorrow direct from HTC they totally done ****ed up.
[HTC 10 Guides, News, & Discussion] 10rdan:
Agree, to a point, re. early May. But I would say that after this weekend, ie Monday, it's not really early May. If they had been shipped on 6th, as HTC UK tweeted, that would be fair enough. But, they didn't. :rolleyes:
[HTC 10 Guides, News, & Discussion] Phil750123:
And then tweeted all orders would be out by the end of sat.....
[HTC 10 Guides, News, & Discussion] 10rdan:
Didn't see that one. "ALL orders" ? :D:D:D:D:D:D Aye, right. :rolleyes:
[HTC 10 Guides, News, & Discussion] gigeaky:
This stopped being just simple thread, it's becoming something more, a friendship in sufferance, a shoulder to cry on... So if guys that got yours could stop "sent from my HTC 10" that would be great, stop rubbing it in (just kidding) as I try to write this post on my Samsung S3 that has so much lag that so much that it kills my keyboard while writing :silly:
[HTC 10 Guides, News, & Discussion] 10rdan:
:D:D:thumbup:
[HTC 10 Guides, News, & Discussion] Super Chimp:
I see the release date on Amazon has now dropped back to the 18th May.
[HTC 10 Guides, News, & Discussion] Sied45:
I feel your pain mate. My LG G3 fell out my pocket a few weeks back and the screen shattered. I've been using some ancient Sony xperia since, which is just terrible. To try and look on the bright side, at least we'll appreciate the 10 even more when it finally arrives!
[HTC 10 Guides, News, & Discussion] animaleyes76:
Just avoid the "HTC 10 the bad stuff" thread or you'll become a paranoid mess as well as impatient ☺️
[HTC 10 Guides, News, & Discussion] gigeaky:
Why did you have to mention that thread? I didn't even knew it exists until you said....
[HTC 10 Guides, News, & Discussion] Stephen:
[MENTION=4366077]exocetdj[/MENTION] Hey got my tracking number, which is live! He also sent me further photos of the box, box it is being posted in and shipping details. So hopefully tomorrow by 1pm :D
[HTC 10 Guides, News, & Discussion] exocetdj:
LMAO! Hahaha fair play mate. I think you have won dude! Although I'm going to speak to my friend if it has arrived at his place and will see if I can get it sent express so I may still have s chance muahahahahaha
[HTC 10 Guides, News, & Discussion] Phil750123:
Still no money taken out/pending
[HTC 10 Guides, News, & Discussion] animaleyes76:
same as that :(
[HTC 10 Guides, News, & Discussion] mustaine8661:
Just had this from HTC UK Twitter.

Slight change from "We're shipping on 6th" to "The shipping process started on 6th".....
[HTC 10 Guides, News, & Discussion] rav101:
Just some extract's from my latest conversation just from HTC Online Chat:

Fred: We do not have an exact shipping date I am afraid. I would not be able to provide you with one even with the order number. As soon as the device is being shipped you will receive a confirmation.

Fred: We have never given an exact date. The current information I have is that the shipping will be made during May.

Fred: We are making a log of every communication with customers. This is then being made available for review.

Fred: The pre-order process was not meant to get the phones before anyone else, but rather to ensure that a device would be received.

I gave up at this point and just ended the chat. I don't think any of us will be receiving phones before Friday based on statements like that and the current state of play relating to the fact that no one (or maybe very few) people in the UK have received any shipping info....
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
Managed to get something out of one of them on the chat, they said it will probably be dispatched this week.
[HTC 10 Guides, News, & Discussion] mnp:
This is starting to get reminiscent of my early backer Kickstarter experience 'investing' in a Nextbit Robin... Same lack of communication & no-one giving any concrete information. Its just the very basics and HTC don't have the startup excuse...

Maybe they're just no longer used to people being in actual demand of their products.
[HTC 10 Guides, News, & Discussion] Rohaq:
See, if someone had just given a date saying they'd commence shipping this week earlier (they'd definitely have given a street date to Carphone Warehouse and the like), this could have all been avoided. Hell, people would have even been excited with a soft date, and watching their inboxes with pleasant anticipation rather than annoyance.
[HTC 10 Guides, News, & Discussion] animaleyes76:
Exactly this ^^^^^^
[HTC 10 Guides, News, & Discussion] donuldvan:
For me, they've got another 24 hours hours to pull themselves together and dispatch the phone I pre-ordered on April 14th.... Otherwise I'm cancelling.

I'm not even bothered how good the product is anymore. I don't want to give my money to HTC on principle.

The Huawei P9 Plus will be my next port of call.
[HTC 10 Guides, News, & Discussion] rav101:
I wouldn't move away to another phone right now (if we are a month or two down the line then this might change because of the OnePlus 3).

My lesson will be to not pre-order from HTC again. My parents pre-order from Apple every year and get a perfect service. I know people also have similar positive pre-order experiences from Samsung. In years to come, I will wait until the phone is out and then buy it in store. I did this with the M7 and M8. Walked into a shop on release date and walked out happy.
[HTC 10 Guides, News, & Discussion] donuldvan:
HTC are obviously going to spend this week making sure that the stocks that they DO have of the 10 are being distributed to the networks so they can be put on display in their stores ready for May 13th, ready for customers to buy on the day. They're not bothered about fulfilling their pre-orders at all.

---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------

If they had enough stock in to fulfil the pre-orders they'd be able to give us estimated dates of dispatch, but they don't.
[HTC 10 Guides, News, & Discussion] Phil750123:
For me its more the fact they keep saying pre orders are going out/started on the 6th, but not a single person on here has had one, and we have various people who ordered the first few days of pre orders, myself included. (i also assume most people who pre order these types of phones are serious about mobiles, and thus signed up to forums like this)

Even if i go and order from cpw it "could " come on Friday! I have no idea when htc pre orders would come.

I am just going to keep pounding their social media accounts, i love HTC have had various phones in the past with no issues, but this is just unacceptable when people spend £513 on them and get nothing!
[HTC 10 Guides, News, & Discussion] potsykate:
I hope it comes soon as I have my 6s on sale with Ebay., it has 5 days left to run. I put it up based on a delivery date of the 6th direct from HTC. I ordered on the 12th and was immediately debited from Paypal. I'm certainly not happy with the way HTC have dealt with this launch. Seems I may be without a phone in a few days!
[HTC 10 Guides, News, & Discussion] ste1164:
I decided to cancel as I am not too bothered about the phone anymore, ill just stick with my 6S+ it does the job :)
[HTC 10 Guides, News, & Discussion] Phil750123:
Sadly i sold my s6 edge a week after pre ordering thinking it might come at the end of April like some people where hoping. Been using my 3 year old htc m7 for past few weeks, terrible battery annoying me!
[HTC 10 Guides, News, & Discussion] Deadeye*:
No wonder why some times i think HTC is in bad place because of things like this.

I think HTC has not anticipated that so many people will want this phone.

But it just shows poor management from their part.

HTC needs to stop doing these thing for example renaming last years models and sell then as new in think i have read this somewhere phonearena.

They need to continue listening to customer feedback and improving on the device if they want to make a profit.

HTC 10 is grate device some areas could be improved and i hope in next model they will.
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
Current social media line is "very soon"in reference to any shipping questions. The lack of specificity is maddening, very soon could mean anything from a second away to a week away.
[HTC 10 Guides, News, & Discussion] RealEvil:
To be fair, its not HTC themselves who are fulfilling these orders. They outsourced to a 3rd party (same people Shop BlackBerry use) and I guess its usually a low traffic type shop (or at least the resources assigned to HTC sales are probably not that great). Suddenly they have several thousand orders (I assume) who all want their order as soon as possible.

I had a bad experience ordering the Priv from Shop Blackberry - very similar to this. The difference then was it the was the same price as CPW, so I cancelled. Here its 10% cheaper... so I am hanging on longer. But agreed, this is a sub-standard experience.
[HTC 10 Guides, News, & Discussion] animaleyes76:
It doesn't help that the social media teams are a PR company spouting the same line time after time cos they don't have any information from HTC to give.
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
I get where you're coming from but I don't think it makes much difference. I ordered the phone from HTC, they've decided to outsource it to some third party, it's still their responsibility if the third party turns out to be incompetent or terrible communicators that's their fault as far as I'm concerned. Outsource to people who do a good job or just go through third party sellers.

I'm in the same boat on the discount, it's only that and the fading belief that starting a fresh order with some other company would take even longer that's stopping me from cancelling.
[HTC 10 Guides, News, & Discussion] alexp999:
I too am hanging on for the discount, however, I can't actually get the Carbon Grey from anywhere else SIM free at the moment because CPW has decided to make it contract only.

If it becomes available to order from a 3rd party like Clove, Amazon, etc, I'll probably just cancel if my "pre-" order with HTC still hasn't been shipped...

At the moment there seemed little point pre-ordering, if come Friday we can just walk in to a high street store and buy one off the shelf. I guess it will be stock permitting though, so still might have to wait for my pre-order from HTC, lol.
[HTC 10 Guides, News, & Discussion] Diz:
i'm going to wait until around the 20th & if it still hasn't shipped i'm gonna cancel my htc order & buy off very.co.uk for £464
[HTC 10 Guides, News, & Discussion] mnp:
How for £464?
[HTC 10 Guides, News, & Discussion] c4llum:
mobile fun also list it for 510...

http://xdaforums.com/showthread.php?p=66696489
[HTC 10 Guides, News, & Discussion] Diz:
new customer/accounts get 20% discount with the code :CPXM7

http://www.very.co.uk/htc-10-grey/1600087935.prd

whats weird is that they said stock available 31st may but now it's showing as available in 1 working days

guess i'm cancelling my order early
[HTC 10 Guides, News, & Discussion] mnp:
Thanks for that. I just saw the 1 day bit too!

** Code invalid though
[HTC 10 Guides, News, & Discussion] giorgoxxi:
You need to make sure you open a credit account (and pass the credit check) for the code to work.
[HTC 10 Guides, News, & Discussion] alexp999:
The very code is only good for properly new customers. You can't just use a different email as it is tied to your credit file.
[HTC 10 Guides, News, & Discussion] spy james:
I think the general view is if you want an HTC phone, do not order from HTC direct.

DAMN, now its offer, delivery tomorrow from ALDI & LIDL.

ha ha ha:eek:
[HTC 10 Guides, News, & Discussion] Diz:
i had a existing very account from 2 years back so

i created a new one using a new email address & same house address, & i got invalid code

then i created another account using new email, my middle name, surname & same house address, & it accepted the code

could be flagged as fraud, better cancel
[HTC 10 Guides, News, & Discussion] alexp999:
I've ordered one from there now too.

Let's see which turns up first, lol.
[HTC 10 Guides, News, & Discussion] RealEvil:
Just a small warning - this is a credit agreement. If you prefer to simply pay cash, be careful with Very and their X% discount offers.
[HTC 10 Guides, News, & Discussion] 10rdan:
Anyone used them before, reliable ?
[HTC 10 Guides, News, & Discussion] Hardie123123:
Cpw

I went in and ordered my HTC 10 on Friday (6th) and they told me that it would come to the store by the following Friday(13th). Rang them earlier today and they told me it would be at the store by tomorrow.

Watch me go into cpw tomorrow and it not be there...
[HTC 10 Guides, News, & Discussion] Adam182:
Guys my excitement just went into overdrive.... for the record i ordered 3rd MAY like 6 days ago.... very.co.uk £464
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
Did you order from HTC direct?
[HTC 10 Guides, News, & Discussion] Adam182:
No i cancelled my HTC order a week after i made it on release day, this one is from very.co.uk for £464 after the new customer 20% discount....
[HTC 10 Guides, News, & Discussion] alexp999:
I've used them for accessories before and never had a problem. They are usually one of the first places I look for accessories.

Not bought a phone from them before, but I've paid by Paypal.
[HTC 10 Guides, News, & Discussion] christos00:
I've ordered it from Amazon (carbon grey) and although initially I was told that it'll arrive on the 7th, I got another email postponing delivery to the 19th. My assumption is that the problem does not lie with any 3rd party handling the delivery as was said above but with HTC not providing the merchandise. To be fair though, they've never given a firm release date, have they?
[HTC 10 Guides, News, & Discussion] DaztheD:
I cancelled and ordered from very on Saturday and it's showing as delivery for tomorrow May 10th.

20% discount worked too. Happy days!
[HTC 10 Guides, News, & Discussion] mustaine8661:
I'm gonna through Very as well then. Higher discount and faster delivery - no reason not to!
[HTC 10 Guides, News, & Discussion] Adam182:
Haha yeah i ordered on the 3rd, if this is correct ill be smiling like a cheshire cat tomorrow!!
[HTC 10 Guides, News, & Discussion] alexp999:
I have had £50 off a £100 spend before at Very, shame I don't have anything at the moment, or I'd probably order from them.

I'm not paying £583.98 for it though.
[HTC 10 Guides, News, & Discussion] King p1n:
OMG

Thats tomorrow but I've had no dispatch email:confused:

Track my order says

29 April, 2016	15:43:37	Order being processed at supplier

29 April, 2016	15:27:38	Order received by our supplier

So I'm guessing thats an error but anytime this week would be nice of Very ;)
[HTC 10 Guides, News, & Discussion] pnnorth:
Movement at last on my CPW order (ordered on 13th April). I've just received a text to say that it will be delivered on the 11th. They've also given me a £25 credit to my store account - not that I've got one so no idea how I spend that!
[HTC 10 Guides, News, & Discussion] Diz:
i ordered from very around 2 hours ago

meanwhile on htc site
[HTC 10 Guides, News, & Discussion] Adam182:
Could be an error, but then again it now says on the HTC item page delivery in 1 working day. Maybe just maybe we will see a despatch email/tracking info on our account later today. Would be very nice indeed!

---------- Post added at 05:05 PM ---------- Previous post was at 05:04 PM ----------

WOOHOOOOOO Just got a despatch email from very!!!!!!!!!!!!!!!!!!!

.
[HTC 10 Guides, News, & Discussion] King p1n:
Same not showing on track my parcel but just checked my email :D
[HTC 10 Guides, News, & Discussion] stsdema28:
Guys, do you trust this website, Very?

http://www.scamadviser.com/check-website/very.co.uk
[HTC 10 Guides, News, & Discussion] alexp999:
I've bought quite a bit from them, they are a fairly big company with a long history (under different names), back before the internet. They used to be catalog mail order companies.
[HTC 10 Guides, News, & Discussion] Adam182:
Its a massive UK company turning over thousands upon thousands of orders every single day, they spend millions on UK TV advertising aswell. They are part of the shop direct group who also run Littlewoods and Marshall Ward, it couldnt possibly be any more legit.
[HTC 10 Guides, News, & Discussion] King p1n:
Dont know why some of you are still bothering with HTC.com, lack of communication was enough to put me off.
[HTC 10 Guides, News, & Discussion] JazLiew:
Well, I am having some trouble ordering from very.co.uk (I have only been at the UK for 7 months, not enough for credit check) and HTC is providing 10% discount. If I could order from very.co.uk I would.
[HTC 10 Guides, News, & Discussion] senjiroh:
Cancelling my HTC.com order and going to use Very also.
[HTC 10 Guides, News, & Discussion] King p1n:
What you could do is ring up and ask pay some upfront (The difference in the price and the amount of credit you were offered) and the rest on credit, then use Take 3 to pay in installments which is a 3 month installment at 0% not 12 months but better than nothing.

Or just ask to apply the 20% discount since its your first order and ask to pay in full not on credit.

Either way if it's only giving you 10% ring up and order via phone they'll apply the 20% manually for you.

0151 432 1000 - Ask for very when they pick up, thats the number to avoid the 0845 charges.
[HTC 10 Guides, News, & Discussion] Adam182:
I Agree, after only a week i had enough of the "Early May" thing, it was more their social media that put me off after constantly seeing the same drivel. I laughed to myself today when i was on their twitter and they said its shipping "very soon", they were actually saying to people asking about a release date back on release day last month its coming "Very Soon".

Their "Very Soon" can clearly span coming upto a whole month.
[HTC 10 Guides, News, & Discussion] animaleyes76:
Cheers, same as and cheaper. Result

?
[HTC 10 Guides, News, & Discussion] Adam182:
OK its definately happening for anyone ordering from Very.co.uk, I now have Live track information! its COMING!!!!
[HTC 10 Guides, News, & Discussion] Sied45:
I just called Very to confirm it's definitely in stock. She just said if the website says it's in stock then it'll definitely be in stock. I guess Adam's post above proves that too though while I was on the phone!

So I've jumped on the bandwagon and put my order in with Very too. The question is, do I cancel my HTC order immediately or only after I have the Very order in my hands? Even if I end up with both it looks like I might be able to sell one on eBay for a little more. However as I live somewhere where we get ripped off for buying locally (Isle of Man) I might try selling it locally. I went into the 2 carriers shops last week and both told me the 10 would cost over £600 sim free with them, possible £700 lol.
[HTC 10 Guides, News, & Discussion] mustaine8661:
Anyone who ordered from Very order the silver version? Only the black seems to be available at the minute.
[HTC 10 Guides, News, & Discussion] Adam182:
HTC dont deserve your direct money for this shambles, cancel it! i literally cannot believe what im seeing, i nearly cracked a joke yesterday saying at this rate very.co.uk will be despatching before HTC, little did i know they are now!
[HTC 10 Guides, News, & Discussion] senjiroh:
Thanks for the tip, happily sent cancellation request to HTC and have ordered, will have it on/by Wednesday.:D

Cheaper and quicker and actually able to give dates! :p
[HTC 10 Guides, News, & Discussion] dabbler77:
My quidco / very order arrives tommrow :) approx £430 in total
[HTC 10 Guides, News, & Discussion] Adam182:
Glad to help someone out during their suffering at the hands of HTC :)
[HTC 10 Guides, News, & Discussion] Sied45:
You should really be on commission at very ;)
[HTC 10 Guides, News, & Discussion] Adam182:
It was a good effort to try and get it even cheaper, i also use Topcashback and Quidco but the terms state on both..... "Cashback will not be paid when a voucher code has been used"