yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] gowhatyourself:
It was announced clearly as the phone was announced....?
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Verizon is CDMA. Traditionally, CDMA devices would not work with GSM carriers and GSM devices wouldn't work with CDMA carriers. The GSM phone hardware was incompatible with CDMA networks and CDMA phone hardware was incompatible with GSM networks.

However, supposedly, the unlocked version of the 10 works on Verizon, too, which is new. http://xdaforums.com/htc-10/help/unlocked-htc-10-verizon-t3357874

So there may in fact be very little difference in hardware between the unlocked edition and the Verizon edition of the 10.
[HTC 10 Guides, News, & Discussion] TopoX84:
IMEI check ups, somewhat similar to having the device blacklisted, but in this case if your IMEI does not match the one of your account you cannot connect to the network

sorry i missed the HTC stream :P, as matter of fact i couldn't find it anywhere then realized they didn't stream it live just blogged out lives out of the excitement
[HTC 10 Guides, News, & Discussion] SerArris:
I apologize I wasn't clearer. Looking at the specs from HTC's site for the unlocked version vs the specs from Verizons site, they appear to have all the same radios.
[HTC 10 Guides, News, & Discussion] gowhatyourself:
That doesn't mean they are the same. They have different software preloaded onto it. I would imagine they're set up very differently.
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Gotcha. I think you're correct with regard to this device. I think that other dude was basing his post on how it's worked traditionally, which appears to be incorrect with regard to this device.

---------- Post added at 02:55 PM ---------- Previous post was at 02:50 PM ----------

HTC CSR said I should check with paypal on the promotional interest free deal. I'll report back when I hear something from paypal. So far, they've said they have sent my purchase details to the promotions department to determine if additional promotional financing should have been applied.
[HTC 10 Guides, News, & Discussion] djbutter:
A lot of Verizon phones these days have GSM compatibility. I was surprised when my Verizon Galaxy Note 3 was factory unlocked and I could just pop in a SIM card in Canada for use.
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
He was responding to a comment that the hardware/radios were different. Obviously Verizon is going to put a bunch of crapware on it.
[HTC 10 Guides, News, & Discussion] SerArris:
I'm saying physically they probably are the same. Betting my pre-order on it actually. You're talking about software, which I'd agree is different but that doesn't answer my initial question about hardware and radio internals being different.

*EDIT* Sorry for taking the shipping thread off-topic. Back to our regularly scheduled whining!
[HTC 10 Guides, News, & Discussion] aknotts415:
yeah i think all verizon 4g lte phones are unlocked. Thats what a csr told me when i left verizon. im using my s4 verizon branded on tmobile now.
[HTC 10 Guides, News, & Discussion] TopoX84:
couple year ago i used to work as a sales rep for phones the Verizon manager at the place i worked said that most of the high end Verizon phones are factory unlocked.

edit: there is a verizon thread of HTC 10, where some users that already have a factory unlocked HTC 10 are able to connect for some seconds then they get kicked out
[HTC 10 Guides, News, & Discussion] bmw-boy:
A lot of people asking
[HTC 10 Guides, News, & Discussion] lsun06:
Mine shipped, USA unlocked. Just got notice . Carbon grey
[HTC 10 Guides, News, & Discussion] exocetdj:
LMFAO! Copy and paste copy and paste copy and . . .
[HTC 10 Guides, News, & Discussion] SerArris:
Awesome! HTC.COM order? When did you order?
[HTC 10 Guides, News, & Discussion] datafoo:
Screenshot pls, blur sensitive information
[HTC 10 Guides, News, & Discussion] newbkilla:
Can confirm, have S4, HTC case arrived in mail a few hours ago. Lol
[HTC 10 Guides, News, & Discussion] Perry977:
Whattt? Whennn? Howww? Prooff pleasee
[HTC 10 Guides, News, & Discussion] markwebb:
Just got a shipping notice on FedEx for a package coming from Ingram in Tennessee which is a notorious Electronics distributor :delivery is scheduled for Thursday! I have no other electronic orders waiting for me so it has to be the phone.
[HTC 10 Guides, News, & Discussion] razierklinge:
Small request, can those that are getting shipping notices please state what day and where you ordered the phone from. Thanks!
[HTC 10 Guides, News, & Discussion] patstock11:
Great news !
[HTC 10 Guides, News, & Discussion] lukair1983:
When did you guys order and from where?
[HTC 10 Guides, News, & Discussion] GottaStayFly:
It's the Dacia Sandero?!

(little top gear reference lol)

anyways has anyone in Canada got any shipping info yet? I'm keeping my eyes peeled on my inbox.
[HTC 10 Guides, News, & Discussion] SerArris:
I wonder how many of us have already double checked our email, checked htc.com, and our credit card charges. I know I did.
[HTC 10 Guides, News, & Discussion] Chronzy:
I recommend calling and checking on your order. I ordered day 1 (April 12) at 10am... it's now early May like we were told so I figured I'd call and check to make sure everything's still on schedule. Come to find out my order was canceled. Sevice rep said they attempted to charge my card several times (authorization, not the actual charge, that doesn't happen till it ships) over the past few weeks and was declined so the order automatically canceled. Now that doesn't sound right because theres no reason authorization wouldn't go through and called my bank to confirm that and checked if there were any declined attempts to charge my card which there were not. So... I guess I'll stop short of calling HTC reps out right liars, but there certainly seems to be a problem with their ordering system.

So I placed my order all over again today 5/2 and was told MID-MAY as a shipping time frame. The guy threw in free shipping when I asked for it, but damn.... frustrating buying experience from HTC.com!

P.S.- Just because you have a confirmation email with a order # doesn't necessarily mean sh*t.
[HTC 10 Guides, News, & Discussion] SerArris:
I'm sorry to hear that. I'd be pissed.
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Ah sorry to hear it. But that is good news. Be glad they didn't say june.

FWIW i believe the chat reps have the ability to check on the financial status of orders, they will confirm whether or not your order number is valid and in queue.
[HTC 10 Guides, News, & Discussion] SerArris:
Yes they do. I confirmed my order was all on the up and up last night! Well according to them anyway...
[HTC 10 Guides, News, & Discussion] Heisenberg420:
yep much easier than calling and holding for 10 min.

Also. One of the guys that said his order shipped, I went full on stalker and found his order date:

this was on the 15th, so the 14th.
[HTC 10 Guides, News, & Discussion] SerArris:
Yeah thats not creepy at all! :laugh:

I think if people post that they are receiving shipment notifications, they should also post order date and where they ordered. It would be beneficial to the rest of us!
[HTC 10 Guides, News, & Discussion] vicvega:
LMAO!!!
[HTC 10 Guides, News, & Discussion] Perry977:
Or they are just srewing with us ??. But a real confirmation of the shipping details would of been helpful
[HTC 10 Guides, News, & Discussion] rickd88:
I ordered the new dot view case and have the confirmation email, but no order history. I'm guessing something similar to you.
[HTC 10 Guides, News, & Discussion] SerArris:
That wouldn't be nice. Sure would be funny though!
[HTC 10 Guides, News, & Discussion] aknotts415:
(Everyone runs and signs up to be notified by fedex if a label is created for their address)
[HTC 10 Guides, News, & Discussion] SerArris:
Thanks for calling me out... Sheesh!
[HTC 10 Guides, News, & Discussion] FernandoR211:
I ordered on release day and I still havent seen a shipping email or anything. Im not gonna hound the CS people. I feel bad for them already. if I dont see one by friday then maybe.
[HTC 10 Guides, News, & Discussion] ElChibo:
i hate you. :p

you lucky son of a gun. :P
[HTC 10 Guides, News, & Discussion] markwebb:
Actually, I found the order and it was ordered on the 13th from HTC.

However guys and gals, don't get mad at me.

FedEx is now showing two packages from the same location. But, the weight of each package is one pound which means I don't think it's the phone. [emoji35] [emoji35]

I went back through my emails and discovered Samsung owes me 2 Wireless chargers that I've been waiting for over a month which have been on backorder. I have a feeling it is those but it seems odd they would ship each one separately.

Either way, I have no confirmation email from either HTC or Samsung at this point, just FedEx shipping notification.

I am now certain I have no other electronic orders.

[emoji24] [emoji27] [emoji35]

EDIT: okay Go hate me. It is Samsung as it references the order number. Sorry for the false alarm![emoji24] [emoji35] [emoji35] [emoji33] [emoji33]
[HTC 10 Guides, News, & Discussion] aknotts415:
Hey i did lol ????
[HTC 10 Guides, News, & Discussion] SerArris:
Shame shame shame!!! :crying:
[HTC 10 Guides, News, & Discussion] blueadept1:
HTC Canada is showing as "Order Now" "Ships in 1-3 Business Days". I ordered on the 16th and have not received any sort of order confirmation.
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Aw what a buzz kill :(

BTW has it been confirmed that FedEx is the shipping the 10s?
[HTC 10 Guides, News, & Discussion] markwebb:
That's a good question: I don't know. [emoji54]
[HTC 10 Guides, News, & Discussion] TopoX84:
called HTC customer service e and they stated my order has been completed, no shipping confirmation yet but the guy said it was on the first batch, so I went ahead and asked any specific date ? U know those sounds that u make when u want to say something but u can't hahahaha epic... I'm sure they know but are told not to...

also I explained about the website issue about the password and account, he stated that is been worked on the website but none is able to see the orders like that only CS can at the moment
[HTC 10 Guides, News, & Discussion] aknotts415:
So back to square one? No ones order has shipped?
[HTC 10 Guides, News, & Discussion] patstock11:
I thought it was more than one person who said they got a shipping email
[HTC 10 Guides, News, & Discussion] Ndaoud360:
Wanted to get a clarification from VZW and they said pre-orders will arrive at your address on May 5th.
[HTC 10 Guides, News, & Discussion] SerArris:
I'm guessing we were trolled a bit there. Good on their part. Really got us all going!
[HTC 10 Guides, News, & Discussion] zacharyt86:
Tied calling for the first time after reading this and got pretty much the same thing. Ordered on the 24th, rep said my order couldn't be found. Gave her the order number that was in the confirmation email that I received when I ordered and she said she still couldn't find it. I then escalated the call to a manager who said that the order number is for Digital River and not HTC so they couldn't really see any details. After he pit me on hold for about 10 mins he came back and said that he reached out to another department and there was a problem with my payment method so my order was cancelled. Except I paid with PayPal and the funds were taken immediately, after explaining this and giving him my PayPal transaction ID number he said he could not see an record of a payment on the order, only failed payments and the only thing he could do was create a "case" to track down the funds which would take between 3 and 7 business days.
[HTC 10 Guides, News, & Discussion] aknotts415:
Oh boy... That is not good buddy. Im sorry. This launch just is so sloppy
[HTC 10 Guides, News, & Discussion] ajftl250:
mine says BOXED SHIPMENT
[HTC 10 Guides, News, & Discussion] aknotts415:
Mines said that the whole time means nothing just it comes in a box
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Yes there was another person:

Everyones order says that. I'm pretty sure it just means your phone will come in a box, not that it's in one yet.
[HTC 10 Guides, News, & Discussion] zacharyt86:
Yeah no kidding. I'm on the fence about either giving the "case" a chance or to get the ball rolling on a PayPal dispute. Never thought I'd have to say that about a company as large as HTC :confused:
[HTC 10 Guides, News, & Discussion] TopoX84:
Ohh man I'm sorry for that, in your case I'll do both... let the case roll and give the case number to PayPal, let PayPal know u want the order going through, probably they have better contacts.
[HTC 10 Guides, News, & Discussion] patstock11:
U gotta be f*cking kidding me.
[HTC 10 Guides, News, & Discussion] zacharyt86:
Eh at this point I think I just wanna get my money back. I went ahead and let him file the case and I started a PayPal dispute requesting a refund.

---------- Post added at 07:46 PM ---------- Previous post was at 07:38 PM ----------

The best part of the whole thing is that I can still use my order number and password at http://store.us.htc.com/store/htcus/help to lookup my order and it still says it's active!
[HTC 10 Guides, News, & Discussion] TopoX84:
whatever rows ur boat ;)

either way sorry man ! that's precisely we need to be able to view the order ourselves.
[HTC 10 Guides, News, & Discussion] aknotts415:
Wait what? U can look it up? I know whem i canceledd my previous order umder boxed shipment it said canceled. Yours doesnt? Maybe it was there they just couldnt fimd it?
[HTC 10 Guides, News, & Discussion] SerArris:
I feel bad for everyone going through that. Seeing these posts had me worried so I contacted HTC and asked them about my order. They said it's active, gave me my correct name and address, and said its shipping soon, but nothing specific because it's a preorder.
[HTC 10 Guides, News, & Discussion] patstock11:
How'd ya pay? I payed via PayPal and reading these stories has me worried too
[HTC 10 Guides, News, & Discussion] SerArris:
I paid with a credit card
[HTC 10 Guides, News, & Discussion] dems86:
Whew...the guy who got his order cancelled earlier got me squeamish so for the first time I tried to check on my order, and of course I had the same issues many others did when trying to check theirs.

Fast forward to 25 minutes later (20 on hold, 5 with customer support), I was given a password to use to check my order on the Digital River website...AND TO MY SURPRISE OMGSH...

...

...

...

...

...

...

...everything was fine, my order is still good to go lol

I will sleep easy tonight :D
[HTC 10 Guides, News, & Discussion] GottaStayFly:
Same here actually, I just called them and they said that my email with tracking info should come soon and that I'll be in the first wave of shipping orders (pre-ordered on the 12th) and that the order went smooth with no issues..

although I'm not impressed with the way the tracking the order on the site works, if you choose to go with the enter email and last 5 digits of your credit card, it doesn't work (at least for me) but if you go with order number and password it works (shouldn't both methods work either way??)
[HTC 10 Guides, News, & Discussion] rickd88:
Dude, honest mistake.

Thanks for owning it and letting us know.
[HTC 10 Guides, News, & Discussion] zacharyt86:
I don't see how they couldn't have seen it. I gave them the exact same order number. From what they told me the HTC order site isn't that accurate because it's ran by HTC and the orders are being handled by Digital River.
[HTC 10 Guides, News, & Discussion] SerArris:
You'd think they would but I've only ever tried the order # and password combo!
[HTC 10 Guides, News, & Discussion] datafoo:
The Digitial River site is the same core site you'd normally log into just not iframe'd into the HTC portal.

You see exactly the same information there as when you log into HTC directly.
[HTC 10 Guides, News, & Discussion] duowing:
Ugh, you guys with the PayPal issues are worrying me. I used a credit card through PayPal only because HTC's site and login were being a pain when I tried to pre-order. I pre-ordered the first day so when people start getting shipment notifications I'll then call if I don't...
[HTC 10 Guides, News, & Discussion] dems86:
Yeah, I know, maybe I didn't need to be so specific about the link he gave me, as it has clearly caused you to miss the point ;)

The point wasn't the site, it was that I finally got a password allowing me to check my order status...and everything was fine...and now I can just wait until it ships, in early May, which is fine with me.
[HTC 10 Guides, News, & Discussion] IIIMik3:
with reading about the couple people whose orders seem to have gone missing, i got nervous and decided to get on HTC's support chat.

Gave them my order number and was told "everything on my order looks perfect and there are no problems with the order" *whew*

Also asked if there was an update on shipping date and was told unfortunately not, and that i would receive an e-mail once shipping information is availble.

for reference I placed my order through HTC.com at 6pm Pacific on 4/12 using a credit card, and at this point still do not have any transactions on my credit card for the order.
[HTC 10 Guides, News, & Discussion] ajftl250:
lol duh haha i know man lol ur reply is funny tho so should i call htc?
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Not sure read the last few pages people have been discussing the cancelled order thing. It seems to only affect those that purchased through PayPal.
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Haha. Yup!

---------- Post added at 09:08 PM ---------- Previous post was at 08:55 PM ----------

I used PayPal credit on 4/23 and according to chat csr my order is "perfect"
[HTC 10 Guides, News, & Discussion] Bl00dRunzC0ld:
My Paypal order is fine and I believe the person said I should receive shipping info this week. I could be wrong since they could barely speak English. I just kept saying okay in response to them saying okay since it's all I really understood.
[HTC 10 Guides, News, & Discussion] S1CAR1US:
funny

LMAO, this was on a reddit post labeled, how HTC decides which orders to send first... also posted on Jeff Gordons twitter.

[IMG="How HTC decides which orders to send first..."]https://bunkstrutts.files.wordpress.com/2013/08/disgruntled.gif[/IMG]
[HTC 10 Guides, News, & Discussion] aRok99:
Lol that is funny, yeah I had some issues with viewing my order as some of the other guys. Had to call customer service and they cleared it all up, logged into my account with a message of " You will be receiving a notification once your product has been shipped with a tracking number for your convenience". I tried to grid customer service about when my order will be shipped but they gave the vague answer of early May. BTW I ordered April 12th 8:12pm PST.
[HTC 10 Guides, News, & Discussion] Jooosty:
I am a launch day preorderer and I have all my things ready!!!

- cheapo glass protectors

- spigen thin fit and rugged armor.
[HTC 10 Guides, News, & Discussion] devsk:
Still nothing on my credit card. I would be mad if Verizon delivers before our unlocked phones.
[HTC 10 Guides, News, & Discussion] S1CAR1US:
Worth mentioning this next article was from the 29th april

Snippets from a couple diffrnt websites. Here is the 2nd one, if anyone really wants it I'll give link to first one but not that important probly... http://www.techtimes.com/articles/1...ill-start-shipping-next-week-in-us-and-uk.htm
[HTC 10 Guides, News, & Discussion] tbalden:
Except that on findmyorder.com you can cancel. I know, I've cancelled the pre orders so you can be ahead in the queue :) got my unit from Taiwanese import last week instead. No warranty easily but 64gb internal memory and mental welfare worth some extra bucks. Not much more bucks luckily
[HTC 10 Guides, News, & Discussion] exocetdj:
Is it worth me cancelling and going through Amazon instead?

---------- Post added at 07:52 AM ---------- Previous post was at 07:26 AM ----------

@Stephen

Did Amazon charge you straight away for your device? Or is that when shipping happens. It's still saying 7 may delivery at the moment. Would actually be glad to pay an extra 50 quid for solid information.
[HTC 10 Guides, News, & Discussion] cruelnex:
i might be able to pick up my phone today or tomorrow at the retail store - it's on his way to the store since yesterday :D
[HTC 10 Guides, News, & Discussion] FredMD11:
You are so lucky :)

Still no news about mine :( I'm getting frustrated... I heard it's already available in Germany...
[HTC 10 Guides, News, & Discussion] Stephen:
No no charge yet from amazon, only when shipped.
[HTC 10 Guides, News, & Discussion] Chord_Hugo87:
soooo...its May and no one gotten a shipping confirm yet? HTC trying to get money from buyers so they can start production on the unit or something?

---------- Post added at 08:47 AM ---------- Previous post was at 08:46 AM ----------

why would you do that? on amazon it cost 200 more.
[HTC 10 Guides, News, & Discussion] dottat:
The only folks whose money they got are the PayPal folks. Once they start shipping they will actually start charging cards.
[HTC 10 Guides, News, & Discussion] Stephen:
No on amazon.co.uk it is the same price as the HTC UK site.
[HTC 10 Guides, News, & Discussion] 10rdan:
Plus £50, no HTC "discount". Never used Amazon for a phone, I've read in past that some, sim free, handsets came with network bloatware.
[HTC 10 Guides, News, & Discussion] exocetdj:
Cheers Stephen

It's a move I'm seriously considering. Not worried about an extra 50 quid plus my case is coming from there anyhow :good:

HTC UK still haven't got back to me on facebook with any sort of coherent response
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
The first time I called HTC they said I didn't have a shipping address and they would need to cancel my order and reorder. I basically told them know, after a few minutes they read out my order number and it was the wrong order number (off by 1 digit). I'm not sure what I'm more scared about... the fact they could have canceled someone else's order without verifying I was him or how they couldn't locate the proper one correctly. What a mess.
[HTC 10 Guides, News, & Discussion] lampel:
I think I'd trust the computer over the csr...
[HTC 10 Guides, News, & Discussion] aknotts415:
proof or didnt happen. I think we shouldnt get too excited if someone says theirs ships unless we have proof. Not that yours didnt [MENTION=1667742]lsun06[/MENTION] just need proof
[HTC 10 Guides, News, & Discussion] c4llum:
looks like people in Oz already getting theirs...
[HTC 10 Guides, News, & Discussion] aknotts415:
yeah i looked up my old canceled order from before i reordered. Its in there and underneath -boxed shipment it says Canceled Quantity: 1
[HTC 10 Guides, News, & Discussion] Stephen:
I had ordered on HTC before new about the discount so I was not too worried there. The phones from amazon are spot on no added bloatware at all. I always go for an amazon phone, rather than a third party supplier.

Oh it looks as if my Ice view case is delayed :(
[HTC 10 Guides, News, & Discussion] aknotts415:
Also if you want anyone that wants to cancel their order like this, you are able to on findmyorder.com. For some reason on there you are able to and not able to on htc.com lol weird
[HTC 10 Guides, News, & Discussion] exocetdj:
So does that mean the phone could also be delayed on Amazon? Going to give HTC a call in a min and ask for a shipping date or to cancel the order and set one up thru Amazon
[HTC 10 Guides, News, & Discussion] droidiac13:
Today should be the day we start seeing shipping notices. Just a gut feeling. With Verizon orders supposedly showing up on doorsteps Thursday, it just makes sense to me.
[HTC 10 Guides, News, & Discussion] Stephen:
I dont think so, on my Ice vew case I had no shipping point. On my HTC 10 order, I have a shipping date and delivery date.