yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] exocetdj:
Going to order though Amazon if they don't instantly charge then, will see what that throws up lol!

Then it's time to call for my refund

Also I haven't had any confirmation of my ice view via Amazon either and no funds taken

---------- Post added at 01:16 PM ---------- Previous post was at 12:48 PM ----------

Beh! Good old digital river will call me tomorrow regarding a shipping date (which they won't have) and regarding my refund. Need to be 100%sure when I'm getting my refund before hitting the Amazon button!

Practically pinned to seeing this out with HTC

Comedy of BS lol.
[HTC 10 Guides, News, & Discussion] pjm1891:
Mine shipped from swedish retailer webhallen today. Should arrive tomorrow.

Skickat från min SM-G935F via Tapatalk
[HTC 10 Guides, News, & Discussion] exocetdj:
Digital river can suck my. . . . . .

Amazon order hahahahahah. Processed refund and should get funds back by early next week. (Moneys not needed super urgent lol)
[HTC 10 Guides, News, & Discussion] oneshotaz:
Do you have any idea how much time it will take to have the refund? Especially if it is made through Paypal
[HTC 10 Guides, News, & Discussion] exocetdj:
My mate said it took 4 or 5 days via PayPal so not an eternity.

My ten will be here on Friday according to Amazon
[HTC 10 Guides, News, & Discussion] 10rdan:
Refund ? ? You pay with PayPal originally ?

Worth thinking about cancelling through HTC, I "paid" with credit card so not been charged yet. How do you cancel order with HTC?
[HTC 10 Guides, News, & Discussion] exocetdj:
Yep PayPal. Should have the money back by the weekend hopefully
[HTC 10 Guides, News, & Discussion] aknotts415:
When i canceled mine i got a notification from paypal like an hour later it was refunded. I was surprised

---------- Post added at 08:46 AM ---------- Previous post was at 08:45 AM ----------

if you go to findmyorder.com and lookup your order theres a cancel button next to view invoice.
[HTC 10 Guides, News, & Discussion] exocetdj:
Good so should be relatively swift. Need the money for rent but that's not due for a month so all good hopefully lol.
[HTC 10 Guides, News, & Discussion] aknotts415:
well....i mean it is digital river you never know lol....Im not saying canceling on there is better than calling though. just quicker.
[HTC 10 Guides, News, & Discussion] exocetdj:
Well just taken a screen shot after reviewing the cancellation and it's on their systems so plenty of ammo for a PayPal dispute if DR go wacko.

Amazon have never let me down before and I have ordered tonnes of stuff through them lol.

Below is what DR should be doing. Giving some idea instead of (duh duh DUUUUUHHHH) "early May" bloody feck wits hahaha
[HTC 10 Guides, News, & Discussion] aknotts415:
Correcto-Mundo!!!:fingers-crossed:
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
Come on guys, that's clearly a Samsung employee loading Samsung phones. HTC doesn't sell that many...
[HTC 10 Guides, News, & Discussion] exocetdj:
[MENTION=2746542]Stephen[/MENTION]

;) let's hope this pays off lol
[HTC 10 Guides, News, & Discussion] exocetdj:
That's actually very true, my sold s7 arrived with one end of the box ripped down hahahahahah
[HTC 10 Guides, News, & Discussion] oneshotaz:
Is there an issue to that? I thought that going through Paypal is the safest and best way
[HTC 10 Guides, News, & Discussion] Stephen:
Will be consistently checking on Thursday for my dispatch email! :D
[HTC 10 Guides, News, & Discussion] rickd88:
I think I went through a process like that before...

#oneplusone
[HTC 10 Guides, News, & Discussion] exocetdj:
Same lol :laugh:

Did you get normal shipping? I chose expedited and seems it's here Friday
[HTC 10 Guides, News, & Discussion] Stephen:
I was going to, but decided for Saturday instead! Standard delivery.
[HTC 10 Guides, News, & Discussion] mrponx:
I probably need to order a cover just in case the snow-cover doesn't come with the phone.
[HTC 10 Guides, News, & Discussion] exocetdj:
Fair enough. Would have done the same if I wasn't off sick but will be good to have it in time for the weekend. Seems my case is late also. Saying not despatched yet but arriving tomorrow lolol!
[HTC 10 Guides, News, & Discussion] rickd88:
LOL, I did the same thing! I have 3 cases waiting now.

Bad part is, I did the same thing for the GS7 edge and returned the phone. Now I have a few cases for that to get rid of.

---------- Post added at 09:51 AM ---------- Previous post was at 09:48 AM ----------

Can you share link of where you purchased? Thanks!
[HTC 10 Guides, News, & Discussion] 10rdan:
Is that for UK orders too ?
[HTC 10 Guides, News, & Discussion] aknotts415:
findmyorder.com is for HTC.com orders. Not sure if it works for UK HTC but if you can go on there and pull up your order I dont see why not.
[HTC 10 Guides, News, & Discussion] exocetdj:
[MENTION=5422225]10rdan[/MENTION] confirmed mate. My refund request is on their system.

Took screenshot for PayPal dispute ammo just in case but my mate says it takes 3 to 5 days to get the cleared funds back in your bank account
[HTC 10 Guides, News, & Discussion] djbutter:
Hmm...

http://mashable.com/2016/05/03/oculus-rift-retail-anger/#tIEarEE8HuqD
[HTC 10 Guides, News, & Discussion] King p1n:
Cancelled my HTC order, definitely will not be using them or digital river in the future.

Communication is poor

Customer service is poor

Will await my Very.co.uk order.
[HTC 10 Guides, News, & Discussion] rickd88:
No, the Taiwanese importer, you bought the phone through after cancelling.
[HTC 10 Guides, News, & Discussion] aknotts415:
did you just post this screenshot on android central forums lol

---------- Post added at 10:29 AM ---------- Previous post was at 10:29 AM ----------

huh?
[HTC 10 Guides, News, & Discussion] King p1n:
Nope, I am on the Android central forum though not posted since yesterday however.
[HTC 10 Guides, News, & Discussion] rickd88:
Sorry, wrong person.
[HTC 10 Guides, News, & Discussion] failedjedi:
Woke up to a UPS alert!

Scheduled Delivery:Tuesday 05/03/2016 Estimated Delivery Time:12:00 PM - 04:00 PM

Shipped by: UPS Next Day Air Saver®

Can't think of anything else that would be coming next day!!!!

edit: disregard, it was a prime package they upgraded to next day without telling me.
[HTC 10 Guides, News, & Discussion] aknotts415:
Agh guys come on lol dont jump the gun...lol
[HTC 10 Guides, News, & Discussion] exocetdj:
Wow Amazon are fast, got an email . . . .

Lol sorry dude just messing but u probably knew that!

Still anyone in the UK at least who is pissed with digital river and has a bit extra to spare, go with Amazon. No B.S and triple confirmation I will have my ten on Friday.

---------- Post added at 04:19 PM ---------- Previous post was at 04:07 PM ----------

Digital river refunded me already. OK I guess they aren't all bad
[HTC 10 Guides, News, & Discussion] daniel2744:
been reading up on the paypal issues with htc 10 so i decided to give them a call and just got off with them. So my order is in the system unfortunely she didn't tell me when it would ship but at this point i don't care lol as long as my order is in its all i care about. I'm just mad at myself cause i pre-ordered on the 13th and them canceled it only to order it again on the 24th ugh! so probably won't be getting it at launch but oh well still have my Nexus 6P

just a heads up...the first time i canceled my 10 pre-order, I got my money credited back to my paypal account within a few days. just saying cause i been reading up people asking about it
[HTC 10 Guides, News, & Discussion] alexp999:
If I don't have shipping confirmation from Digital River by Thursday afternoon I'll seriously consider switching to Amazon.

I don't want to give up on the £57 saving though...
[HTC 10 Guides, News, & Discussion] dondula:
My card was just charged for my AT&T silver 10. Rep said it would ship in 24-48 hours.
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
AT&T isn't selling the device...
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
I think he means he is planning on using it for ATT
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
Probably, but with everyone so wound up people should be absolutely certain what they're talking about before saying anything here.
[HTC 10 Guides, News, & Discussion] dondula:
Yeah that's what I meant. When I placed my order on HTC.com AT&T was a selected option even though it's just an unlocked model.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
Great news :) when did you place your order?

My card can take a day or two before I see the charge so that option is out the window
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
Are you certain that the card was charged and not just an authorization?
[HTC 10 Guides, News, & Discussion] Obnixe:
I preordered mine on the 13th and have not seen a charge on my credit statement as of yet. Been refreshing so many webpages all day. I just want my phone!! haha
[HTC 10 Guides, News, & Discussion] dondula:
I placed my order on April 15th. I only know the charge was attempted because my CC company flagged it as fraud and sent me an alert. When I called HTC to re-process the card I asked if it means it is ready to ship. My order status changed to Pending Fulfillment and she said it will ship in 24-48 hours.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
I hope that's true, I ordered the 16th at 11 am. I really hope I make the first batch
[HTC 10 Guides, News, & Discussion] aknotts415:
i did the same as you. I canceled my 12th preorder, reorered the 20th, then canceled reordered the 26th lol .
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
Thx, that will add to my frustration though. I ordered on 13th at 7:23a PST and paid via PayPal so they've had my money for 3.5 weeks. But it certainly sounds like things are starting to move.
[HTC 10 Guides, News, & Discussion] Ndaoud360:
Well for vzw mine says shipped, so I like that
[HTC 10 Guides, News, & Discussion] arundecent:
Got an alert from cc company. My cc is charged today. Ordered on April 16.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
You cannot open it until we all get ours. It's the law.
[HTC 10 Guides, News, & Discussion] Milk Tea:
Digital River just charged my credit card for $599 + sales tax. It's happening!

I placed my order the first day.
[HTC 10 Guides, News, & Discussion] Tidbits:
My card was just charged. I receive a notification for any purchase over $200 on my CC. Looks like it'll ship today or tomorrow.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
sweet! Too bad I wont know until probably Thursday if mine was charged lol. I'll probably get the shipped email before I know.... IF I'm part of the first batch
[HTC 10 Guides, News, & Discussion] gte460z:
My credit card was just charged! Pre-Ordered 6pm on 4/12.
[HTC 10 Guides, News, & Discussion] vicvega:
Same here. My credit card company sent me an email to confirm that this was a legitimate transaction even though I had called them to let them know. My HTC order status is now "Pending fulfillment" Interesting thing is the charge is from HTC and not digital river. Oh and by the way I ordered the Carbon Grey on April 12th.

F.Y.I.

When an order is well made and paid, the status will automatically be changed to "Awaiting fulfillment" which means your payment was well received but we haven't started dealing process of your order. There will be 1-2 working days in ordinary working time as we'll deal with the orders in time sequence.

When we complete dealing with your order and send you confirmation email, the status will be changed to "Awaiting shipment". Please notice this doesn't mean your order can be shipped immediately. It just means that we are starting making process of your order. There'll be some time for making process if the items you ordered are make to order.

When your order is completed and shipped, we'll add tracking and change the status to "Shipped/ partially shipped". Thus you can tracking your package and awaiting it to arrive now.
[HTC 10 Guides, News, & Discussion] ulff:
Order placed on Apr 12 and current status is 'pending fulfillment'
[HTC 10 Guides, News, & Discussion] TopoX84:
make up your mind lol
[HTC 10 Guides, News, & Discussion] Ajfink:
My card was also charged. Ordered on the 12th.
[HTC 10 Guides, News, & Discussion] TopoX84:
seems we are getting some improvement, i called yesterday and my process was confirmed and processed, just waiting to be shipped, i paid via Paypal purchased the device through HTC.com April 12 around 8-9 am
[HTC 10 Guides, News, & Discussion] aknotts415:
for real doh. Dat s7edge is hard to fend off lol

---------- Post added at 12:18 PM ---------- Previous post was at 12:18 PM ----------

just charge now? u use paypal?
[HTC 10 Guides, News, & Discussion] zerone55:
My order status also changed to "Pending Fulfillment". I ordered on 12th with Paypal.
[HTC 10 Guides, News, & Discussion] tbalden:
It was cc-electronic and cc-electronicshk on eBay. But they seem to be out of stock of grey 64gb.

They shipped from inside EU, so it had a nice price without the extra import fuss, no double vat, around 578£ for the 64gb
[HTC 10 Guides, News, & Discussion] aknotts415:
htc.com? where do u see the status?
[HTC 10 Guides, News, & Discussion] razierklinge:
My card was also charged. Status is now 'Pending Fulfillment'. I ordered the Carbon Gray on April 18th.
[HTC 10 Guides, News, & Discussion] zerone55:
Yes. Did an order lookup using the order# and password. A new line stating "Order Status: Pending Fulfillment " showed up. Wasn't there until today morning.
[HTC 10 Guides, News, & Discussion] aknotts415:
awesome so its under boxed shipment? Good news for everyone!

---------- Post added at 12:26 PM ---------- Previous post was at 12:24 PM ----------

Watching all you guys get notifications....
[HTC 10 Guides, News, & Discussion] ajftl250:
anyone have tracking or not? mine was order it on the 12 too i called and they said all is good but they don't have a date for shipping yet the kid didn't sound like he knew what he was saying tho his name was daniel i think
[HTC 10 Guides, News, & Discussion] zerone55:
Yep. See below.
[HTC 10 Guides, News, & Discussion] alexp999:
No status changes for my HTC UK order yet.... :(
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
woohoo pending fulfillment for me too :)

HTC 10 - Unlocked - Glacier Silver

Boxed Shipment

Order Status: Pending Fulfillment
[HTC 10 Guides, News, & Discussion] aknotts415:
if i remember right you ordered 16th?
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
yes sir at 11 am
[HTC 10 Guides, News, & Discussion] droidiac13:
Looks like my prediction wasn't too far off.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
haha could be!
[HTC 10 Guides, News, & Discussion] aknotts415:
Ooooh man im good lol
[HTC 10 Guides, News, & Discussion] TopoX84:
findmyorder.com for digital river

u still need the email which their website is broken and not allowing to use it if it is the first time purchase with them =\
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
haha any update yet for you? I just checked like 40 minutes ago and it wasn't there so I think they are going down the line. Keep an eye out if it hasn't already changed
[HTC 10 Guides, News, & Discussion] failedjedi:
Not pending for me ordered on the 19th.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
Queue the HTC digital river site going down as everyone from this thread refreshes every 3 seconds until it ships...
[HTC 10 Guides, News, & Discussion] aknotts415:
not yet lol seems like there charging them in order lol im optimistic tho lol Im just glad there starting now instead of like friday lol
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
Yeah, keep hope alive :)

Meanwhile in Indian (or where ever they are) they are thinking... "Maybe if we charge them and give them an order status they will leave us alone for the next day or two"
[HTC 10 Guides, News, & Discussion] patstock11:
Order on the 13th in the evening. Still haven't heard anything....
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
have you checked your status online and/or your credit card? We haven't heard anything just noticed the status change
[HTC 10 Guides, News, & Discussion] aknotts415:
hahaha :laugh: for sure lol maybe there just picking random orders too like the vive launch lol some people with 12th orders dont see anything yet either but you do you lucky dog you :fingers-crossed::victory:
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
haha maybe :) Maybe the people who complained the most they are shipping cuz secretly they hate us. "Make sure to send them the defective ones"
[HTC 10 Guides, News, & Discussion] fidanhGPE:
For those who ordered later (last week), I just chatted in support and was confirmed that will be receiving it before the end of next week. She said will be sending status email in the next 48hrs, if not to call back! So hold your horses :P
[HTC 10 Guides, News, & Discussion] patstock11:
I was charged immediately via paypal
[HTC 10 Guides, News, & Discussion] ghosttown242:
???? my order for the HTC 10 is still in. I returned the i**** today.
[HTC 10 Guides, News, & Discussion] exocetdj:
Apparently the i**** was the bees knees (!?) :laugh:
[HTC 10 Guides, News, & Discussion] tbalden:
muhaha, i've filed a new pre-order, this time UK directly from HTC, the best price... I think I'm just going to go crazy waiting :laugh:

again fishing with 2 rods, one at amazon.uk, one at HTC :D
[HTC 10 Guides, News, & Discussion] ghosttown242:
OMG you are crazy
[HTC 10 Guides, News, & Discussion] exocetdj:
I went for best price. A minor delay won't bother me too much but will bother the person buying my m9 hahaha
[HTC 10 Guides, News, & Discussion] tbalden:
yeah, same result, they warned me after I ordered, that they were misinformed, and it's 29th april they can ship (and Taiwanese, warranty issue might present, if you can't go back to this retailer !). but finally my mind became clearer, it's just too expensive and they don't ship it within 24 working hours, so canceled. They sent back money in a few minutes, so they're good at handling customers. Too bad they had bad info on shipping.
[HTC 10 Guides, News, & Discussion] ghosttown242:
24th is a sunday
[HTC 10 Guides, News, & Discussion] tbalden:
yeah... don't ask me how much i paid for my M9+ when i ordered it first week it was out... so yes, that statement is accurate, when it's about freakin' HTC phones :D
[HTC 10 Guides, News, & Discussion] ghosttown242:
Get the a9 it's good phone
[HTC 10 Guides, News, & Discussion] tbalden:
Nah, I'm just fine. I was just too impatient, and was willing to sacrifice a little bit more if they really shipped it in 24hours as they claimed. but in the end ...they cannot... so I can wait.

And looks like I'll get this HTC from the UK this time. At least I don't have to take care of forwarding shipment from the US and VAT/Customs declaration. (and I cry again, because i cant have the silver/black from UK)

Nevermind, I'm calm now...it was too good to be true, delivery next week :cyclops:
[HTC 10 Guides, News, & Discussion] tbalden:
Haha, just to complicate things, i've entered into an ebay deal, where Taiwanese 64gb grey unit with good price was in store in theory...waiting for reply from theoretically EU dealer if it's already inside EU...if so,i'll pull the trigger and pay it so it ships. :)

If not so, will cancel that one and wait my preorder of 32gb.... complicated. :cyclops:
[HTC 10 Guides, News, & Discussion] datafoo:
Well I called Customer Care and they didn't want to help me on the shipping.

Originally I paid $25 for NextDay AM

Then it was updated to $10 for NextDay AM

This morning the only option is Ground and they're charging $20

I swear it's like HTC has multiple personality disorder. Things keep changing daily.
[HTC 10 Guides, News, & Discussion] Baldilocks:
I figure why pay more for quicker shipping, when it's going to be weeks anyway? (Just doesn't make any sense to me.) Free shipping is a given.
[HTC 10 Guides, News, & Discussion] datafoo:
Eh?

Well right now it's a $5 difference between 3-8 days ground @ $20+ and NextDayAM which I paid $25.

It'll be 3-4 weeks since preorder when we finally get them, sorry it's not worth an extra week just to save $5.

Currently There is no free shipping option for the US. The only option this morning was Ground shipping 3-8 days.
[HTC 10 Guides, News, & Discussion] Tidbits:
I got 2 day air. If I take ground it'll be up to 14 days depending who they use to ship. I gladly paid the extra $10 so I could save 10-12 days depending if they ship close to the weekend.

I didn't get free shipping option.
[HTC 10 Guides, News, & Discussion] Alarand:
I hope they ship early so I can stop hopelessly checking every new email :p

Gonna be an antsy next two weeks
[HTC 10 Guides, News, & Discussion] Moataz_Ibrahim:
Just cancelled my order from htc us and pre-order from clove.co.uk almost the same cost and fast delivery DHL
[HTC 10 Guides, News, & Discussion] Baldilocks:
Shipping is free for now. Doesn't show the charge anyway.....
[HTC 10 Guides, News, & Discussion] richteralan:
HTC HK will announce HTC 10 on April 28th. Pre-order began today, deliver on April 30th.
[HTC 10 Guides, News, & Discussion] tbalden:
Pulled the trigger. I've only a promise yet, but they seems to be trustworthy (lots of positive feedback on speed), and they get it not from EU stock, but from Asia, promise is around coming week Wednesday dispatch

So i'll go with a 64gb carbon grey, for a tad bit more money (will be around 578 GBP + shipping cost to Hungary), and with much less warranty :D :D

Cancelling my other orders.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
Then check your order status
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
Watching my order status and it hasn't changed...

Man this thread grew like five pages in 30 min...
[HTC 10 Guides, News, & Discussion] FearlessAZ:
So what's the latest pre-order date that has gotten confirmation? 16th? 18th? I ordered the 20th and just trying to gauge where we are at. I'm praying it goes out soon. Wife is bugging me about it just as much as I am checking it. She gets my S6 Active when this phone comes. Can't wait to wipe my hands clean from Samsung again.
[HTC 10 Guides, News, & Discussion] rickd88:
Ordered on 12th from HTC for USA.

Have not received shipping notification, but YES, my order status has changed from just box shipment...
[HTC 10 Guides, News, & Discussion] aknotts415:
:victory::victory::victory::victory::victory::victory::victory::victory::victory:
[HTC 10 Guides, News, & Discussion] tpagoria:
I ordered on the 18th and my status changed to pending fulfillment.
[HTC 10 Guides, News, & Discussion] Jooosty:
It's happening....
[HTC 10 Guides, News, & Discussion] aknotts415:
yeah i think thats all the rest have gotten too no shipping notifications yet afaik
[HTC 10 Guides, News, & Discussion] devsk:
That's weird! I ordered on 12th and my status is still stuck at Boxed shipment. What gives? Did you order Carbon grey?
[HTC 10 Guides, News, & Discussion] tpagoria:
Yes, I ordered Carbon Grey.
[HTC 10 Guides, News, & Discussion] aknotts415:
Anyone order glacier that is in fullfillment?
[HTC 10 Guides, News, & Discussion] djbutter:
Ordered on 4/12 in the evening (glacial silver), including the ice view case. The phone order status changed to pending fulfillment, but my case remains in boxed shipment.

I just checked my credit card, and there's now a pending charge from HTC for the phone amount.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
meeee
[HTC 10 Guides, News, & Discussion] aknotts415:
You guys made me paranoid about the payment method not being on file so i went in and added my payment method on file again under my account login
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
lol me too, 1000 posts to this thread :)
[HTC 10 Guides, News, & Discussion] exocetdj:
Are these US HTC shipments or UK?
[HTC 10 Guides, News, & Discussion] Mark112887:
I ordered the unlocked version on April 29, I paid via PayPal and I have already been charged but the thing is that my order still says boxed shipment anyone think I'll be getting the shipping notification this week? I ordered carbon gray
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
US