yashsingh1/xdaforums huggingface dataset:
[Verizon HTC 10 Questions & Answers] Tidbits:
I went into a Verizon store with my Nexus 9 and they spent 2 hours trying everything. After that they said they couldn't get it to work. Later going to going to groups I ran into that thread. I gave up from that point and returned it. Ended up getting a 5X instead.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Yeah, going to cancel my order of the unlocked 10 if its not figured out by the weekend and will have to wait and see when the Verizon model is S-Off and rooted, then make the decision when that time comes to hurry and pick a Verizon model up, or wait for the HTC Nexi devices. D**n you Verizon! You are the scourge of the wireless community!

---------- Post added at 07:43 PM ---------- Previous post was at 07:40 PM ----------

Thanks for trying!
[Verizon HTC 10 Questions & Answers] hunteditor:
Man, thanks for keeping us updated and I'm sorry you're running into all this hassle. Quick question, though. They said it would take 1 to 3 business days ... but then you said it isn't the Verizon version so they might not add it anyway ... did that last part come from you or them? I guess what I'm asking is if they point blank said to you that it would be activated after 1 to 3 business days. :confused:
[Verizon HTC 10 Questions & Answers] NICG:
I figured that this would be a problem. Don't give up hope just yet, All it will take is form them to add the IMEI/Device on the network. They could let it happen, but they could also block it. Time will tell. B*tch them out and see what happens.
[Verizon HTC 10 Questions & Answers] Tidbits:
If it's the same problem with the Nexus 9 then Verizon isn't violating block C as they are not blocking the device. That's the reason why the FCC didn't bother with Nexus 9 complaints
[Verizon HTC 10 Questions & Answers] RemnantKing2:
Looks like I am sending my phone back as soon as it arrives then.
[Verizon HTC 10 Questions & Answers] SerArris:
Could you explain that to me please?
[Verizon HTC 10 Questions & Answers] Tidbits:
OK Block C specifically States if the device is compatible with Verizon they must allow it on their network. They can't block it at all. The Nexus 9 would not work on Verizon even if it was compatible. People blamed Verizon and made FCC complaints. Nothing happened and still hasn't happened. What happened was out of Verizon's hands. Someone at HTC/Google bungled the code and that's why it wouldn't activate and work on Verizon. Since Verizon was not blocking it the FCC didn't bother.

This is why the

Nexus 6, 5X, 6P

Motorola X(2015)

iPhone 6 and higher

All of them can be activated because of Block C rules. If HTC botched the code then Verizon isn't violating the rules.
[Verizon HTC 10 Questions & Answers] Zach092:
I'm going to try to head to the Verizon store in a little bit to see if I can get them to help me out. I don't know if they can add the IMEI number to the database at the store (Does anyone know this?) but maybe they can get through to a customer service rep who actually knows something.

---------- Post added at 08:41 PM ---------- Previous post was at 08:40 PM ----------

If this is the case, shouldn't we be able to fix it with s-off?
[Verizon HTC 10 Questions & Answers] SerArris:
Thank you for the clear answer. I appreciate it!
[Verizon HTC 10 Questions & Answers] Tidbits:
Maybe don't know. The question is honestly who is holding it up. If it is Verizon the burden of proof is on them. If they didn't then HTC has to fix it unless they did it intentionally.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
I know it's probably of no use, but I filed a complaint with the FCC on this matter to get the ball rolling I suggest anybody that already has the device and is having this issue as well do the same. But the guy above his right, if HTC messed this up then we're just **** out of luck I guess.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
Point blank I was told the device id didnt exist in there system, he had to put in a request to add the id, he said that would take 1 to 3 days then I could attempt to activate.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
It may sound a little "tin foil hat" but with having first dibs to carry and release the HTC 10 Verizon may have payed HTC to have the Unlocked phone not work with Verizon.

---------- Post added at 08:52 PM ---------- Previous post was at 08:50 PM ----------

Will def be following you for the next couple of days then! Good luck and thank you for sharing your experience and details with us!
[Verizon HTC 10 Questions & Answers] Tidbits:
Then that would violate block C rules. Then Verizon would have to make it work AND pay a huge fine while HTC keeps the money they were paid. Highly doubt Verizon would do that.
[Verizon HTC 10 Questions & Answers] SerArris:
Possibly but I'd like to think they just need to add and approve our IMEI's to their database.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
TBH I was tired of being treated like an outcast because I am pre-paid, their customer support for pre-paid sucks. I even went into Verizon today to see if they could do something and again I was turned away and told that stores dont offer pre-paid support. F them!!! I hope you contract guys have better luck. I just left AT&T and had not a single problem.

---------- Post added at 03:55 PM ---------- Previous post was at 03:53 PM ----------

If a Verzion version owner could chime in and see if activation was an issue, that will tell us alot about the situation.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
I know it sounds ridiculous, and would violate Block C, but its just fishy that out of all the carriers Verizon get the exclusivity and this happens with the unlocked 10. I certainly would not put it past them. Just a crazy thought out of frustration. I guess we shall be waiting another 3 days to see if its added. I will wait to cancel my HTC 10 after that time, unless the wizards here at XDA come up with something to have it 100% functional on VZW.
[Verizon HTC 10 Questions & Answers] droidiac13:
I haven't been able to.
[Verizon HTC 10 Questions & Answers] Antny6:
I have a Verizon version and am on it right now. Just activated over the phone
[Verizon HTC 10 Questions & Answers] orvon.freeman:
My verizon sim is still active until the 26th, I will pop in my sim daily and see if I ever get service. I wont leave you guys hanging.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
You da man!
[Verizon HTC 10 Questions & Answers] NICG:
Verizon uses IMEI activation now. SIM activation is the old style where you can put the sim in any phone and it will work. IMEI activation not only must the sim be activated but the IMEI must be registered on the network to allow authentication. Without that it will boot you from the network IE no calls, text, data. They are saying they can't activate the IMEI becuse the device is not in there system to allow them to add it. Without them allowing it you cant do anything.. well anything that is legal in the US.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
Yea we shall see what happens, the "request" is in. I may have an answer in a few days. The Verizon version is fine, so either HTC hasnt sent them or Verizon didnt want them.
[Verizon HTC 10 Questions & Answers] SerArris:
Very well put and basically that's what Verizon told me.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
Either way I wont stay with Verizon pre-paid. On another note the fingerprint reader is faaassstttt!!!

---------- Post added at 04:23 PM ---------- Previous post was at 04:20 PM ----------

I do hope for everyones sake they do get it figured out. Would be nice to be able to be unlocked, rooted and have the uhoh protection.
[Verizon HTC 10 Questions & Answers] Antny6:
Truthfully, isn't IMEI activation technically the old style? ...at least for CDMA-- before they started using SIMs when 4G came about?

Btw, did the unlocked version come with a pre-installed SIM like the vzw version did?
[Verizon HTC 10 Questions & Answers] Zach092:
Nope, no preinstalled sim. I tried popping the one in from my M8, but I'm going to run to the Verizon store in a little bit to see if they can help me and maybe get a new sim just incase.
[Verizon HTC 10 Questions & Answers] Antny6:
The Verizon one actually came with it printed on that plastic sleeve it came in that the SIM was pre-installed. I've never bought a phone that had the SIM pre-installed in the past.

By the way, are you guys saying that Verizon somehow got them to remove the Uh-Oh Protection?!
[Verizon HTC 10 Questions & Answers] Zach092:
I believe that my M8 came with a sim preinstalled, but it also came from best buy, so maybe thats why.

Verizon didn't get them to remove Uh-Oh, I believe it just only comes with the phones purchased through HTC's website.
[Verizon HTC 10 Questions & Answers] NICG:
He means the built-in sim CDMA used to never use removable sims they were built into the phone so you would just call and say I need this phone on my account and read the IMEI and they would match it to the preinstalled non removable sim. I could be mistaken but I think the GalaxyS3 was the first verizon phone to use a sim card.
[Verizon HTC 10 Questions & Answers] Antny6:
That's kind of BS. I had it on my m9-- why the hell would they do that?!

TBH, I used the Uh Oh on my M9 and it was a complete nightmare-- they sent me 6 different phones before they sent me one that didn't have some major flaw: 1) Vol - button intermittently wouldn't work, 2) Wake Gestures didn't work, 3) Had a bad charging port, 4) Vol - button intermittently wouldn't work (again-- I swear they sent me the same phone...but never wrote the IMEI down), 5) Pwr button had no resistance behind it so it woke up in my pocket every time I moved

*And even then, the one they sent me that worked was the wrong color. At that point, I just kept it though...bc otherwise, it was flawless.

Still...was nice to have that piece of mind!
[Verizon HTC 10 Questions & Answers] NICG:
Strike that, the blackberry storm was, just remembered that.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Hey i know its way off topic, but if it works, might just consider getting the Verizon branded HTC 10. Does Fox-Fi work? I still have UDP and cant go without it, so until we know for sure the Unlocked version dosent work on VZW, and the Verizon branded gets S-Off and root, It would be nice to have the phone with hotspot capability?
[Verizon HTC 10 Questions & Answers] Noob766:
FoxFi Bluetooth and USB work, no hotspot unfortunately :(
[Verizon HTC 10 Questions & Answers] Antny6:
I'm not sure if you're the one that PM'd me or not...but as I said to that person, I've never used Fox-Fi...but why not just use the Vzw hotspot app? I use it all the time...works great. And I believe it's free now-- at least it is for me...

*just got your pm response-- that sucks. Have you tried to just remove the tethering guard? I know I used to do that before it was free. Of course, you'll need root for that. I'm fairly certain that we'll be able to S-off within a month or so via the Java card/ Clip though. I have a clip though-- so I'm less worried about somebody finding a software root than some might be...
[Verizon HTC 10 Questions & Answers] Zach092:
It doesn't work with unlimited data plans unless you have root and make some adjustments
[Verizon HTC 10 Questions & Answers] NICG:
On the unlimited data plan its blocked, though I think running a custom Rom or a mod will remove this restriction. But without root you have a no-go these days. Verizon wont even let you add the $20 a month hot spot plan because they want you to give up the unlimited data.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Yeah it was me.. Thanks for the reply! I have UDP and they charge you extra per month to have WiFi hotspot capability. I have to have root on android, or a jailbroken iPhone to have my hotspot. But Ive been told by many the past couple years while with an iPhone that root is no longer needed to have FoxFi work for WiFi Hotspot.. Thanks

---------- Post added at 11:08 PM ---------- Previous post was at 11:06 PM ----------

Damn, perhaps with an update?? Ok thanks soo much for checking, That rules out getting a Verizon branded 10 for me until root and S-Off is achieved. Come on VZW! Let us have our Unlocked 10's on the network!!:crying:

---------- Post added at 11:10 PM ---------- Previous post was at 11:08 PM ----------

yeah with root it certainly removes this restriction. It puts me between a rock and a hard place.
[Verizon HTC 10 Questions & Answers] Antny6:
*just got your pm response-- that sucks. Have you tried to just remove the tethering guard? I know I used to do that before it was free. Of course, you'll need root for that. I'm fairly certain that we'll be able to S-off within a month or so via the Java card/ Clip though. I have a clip though-- so I'm less worried about somebody finding a software root than some might be...
[Verizon HTC 10 Questions & Answers] SerArris:
Oh man. Don't bring that thing up!
[Verizon HTC 10 Questions & Answers] Antny6:
Side note:

Does anybody know how the hell to get these high-res headphones?

I have $100 gift card from when they were screwing me around the with the uh oh protection, but there's no button to buy them on the HTC site
[Verizon HTC 10 Questions & Answers] sevenvt:
Yes, I know how. Now it may seem convoluted so follow along...

You wait until they are in stock.

They weren't shipping with US packages for a logical reason, not just because HTC was trying to screw their arguably largest region out of headphones. They don't have them, or enough of them.
[Verizon HTC 10 Questions & Answers] dottat:
We won't see those. Not in the US.
[Verizon HTC 10 Questions & Answers] Antny6:
No possible way that's true-- what are they going to do block American IPs? Only a government could try to do that... and even if that were the case, I could teach a six year old how to get around that in 5 mins
[Verizon HTC 10 Questions & Answers] dottat:
We are talking about retail packaged earbuds in the phone package.
[Verizon HTC 10 Questions & Answers] droidiac13:
And, obviously if you're ordering from the HTC USA site they know what country you're in.
[Verizon HTC 10 Questions & Answers] Antny6:
Oh... of course they're not going to go back and give them to us or start providing them the people that purchase the phone in the future.

... But It was my question... So to be clear, I was talking about purchasing them separate
[Verizon HTC 10 Questions & Answers] droidiac13:
Spent an hour on the phone trying to activate. No luck. Said it may take a few days for the network to recognize the phone and to keep trying by putting the SIM card in it...
[Verizon HTC 10 Questions & Answers] dottat:
Meh...save your money and buy something of choice. I still have a couple of those beats earbuds that came with the rezounds.
[Verizon HTC 10 Questions & Answers] Antny6:
No... I have 3 pairs of great headphones. I'm just trying to figure out how to spend the hundred dollar gift card they gave me for screwing me around with the uh oh protection. I suppose I can scoop that ice view case...
[Verizon HTC 10 Questions & Answers] dottat:
USB-c charging cables.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Thanks for trying and posting back. Will be watching this thread like a hawk for the next few days[emoji6]
[Verizon HTC 10 Questions & Answers] droidiac13:
If anything changes I'll be sure to let you know.
[Verizon HTC 10 Questions & Answers] Antny6:
Yes! Good fvcking call!
[Verizon HTC 10 Questions & Answers] dottat:
The HTC supplied one is pretty beefy.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
Hopefully between you and me we will get some results in the near future :good:
[Verizon HTC 10 Questions & Answers] SerArris:
Good luck. At least it looks like they are trying.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
I hope for our sake they get it figured out. I may not like Verizon after how they treated me, But would sure be nice to have more of us unlocked on here :p
[Verizon HTC 10 Questions & Answers] SerArris:
You got that right!
[Verizon HTC 10 Questions & Answers] droidiac13:
I'm not holding my breath though. If nothing else I'll head to AT&T. There is absolutely no reason this phone shouldn't work. They tried telling me that I should buy the Verizon variant. They also told me that there's no guarantee that the phone would work on AT&T. I said oh really? Lol
[Verizon HTC 10 Questions & Answers] orvon.freeman:
[MENTION=2760628]droidiac13[/MENTION] Do you want to check tomorrow and Ill keep an eye out on the weekend? I dont have anything going on this weekend

WOW lol, at AT&T everyone wanted to hold it and check it out. My phone was a celebrity at the Iphone store lol
[Verizon HTC 10 Questions & Answers] droidiac13:
You bet! Thanks. I'll be trying it tonight again too just for the heck of it.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
:D maybe lady luck will shine down tonight :p
[Verizon HTC 10 Questions & Answers] Tidbits:
Honestly speaking once it's input into the system it should NEVER take longer than 2 hours to activate a phone. I have a feeling HTC has to submit the IMEI, but hasn't yet like Motorola did with the Nexus 6 in the first 3 weeks of it being on sale.
[Verizon HTC 10 Questions & Answers] Zach092:
I just got back from the Verizon store. They told me that they have to contact someone in the communications department or something like that, they took my IMEI down and said they would call me when it was all set and that I will most likely be able to just swap the sim card into the new phone.
[Verizon HTC 10 Questions & Answers] SerArris:
Good news. Keep us posted!!
[Verizon HTC 10 Questions & Answers] droidiac13:
No such luck tonight.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
SO basically what I have gathered from what Verizon has told us all is hurry up and wait!
[Verizon HTC 10 Questions & Answers] SerArris:
Yeah I'm giving up on the phone altogether. Still not shipped for me so apparently they don't need the customers. Good luck and hopefully you guys get your devices working on Verizon's network!
[Verizon HTC 10 Questions & Answers] xtermmin:
[MENTION=2760628]droidiac13[/MENTION] [MENTION=3880290]orvon.freeman[/MENTION] [MENTION=2768068]Zach092[/MENTION]

And anyone else who has an unlocked 10 and an already activated Verizon SIM:

Have you tried forcing "LTE/CDMA auto (PRL)"? I wouldn't be surprised if the unlocked 10 defaulted to LTE/GSM.

Open dialer, type in *#*#4636#*#* , go to Phone Information, scroll down and change the preferred network type.

(Might also want to try going into airplane mode, doing the above, then turning airplane mode off. Some phones don't seem to like the "hot-swapping" of radio options)
[Verizon HTC 10 Questions & Answers] droidiac13:
I tried that with no luck.
[Verizon HTC 10 Questions & Answers] NICG:
Wont matter, Verizon is booting you. Nothing to do with the LTE radios
[Verizon HTC 10 Questions & Answers] orvon.freeman:
Yep they are but for the sake of trying everything I tried it anyway. Hopefully we can get online soon :)
[Verizon HTC 10 Questions & Answers] xtermmin:
It's not the LTE part that causes issues, it's the GSM part.

On my phone (not a HTC 10), if I set it to "LTE/GSM auto (PRL)", I get no connection from Verizon. If I try to register it on Verizon, it's unsuccessful.

If I set it to LTE-only, I can manually select it to register on Verizon LTE.

If I set it to "LTE/CDMA auto (PRL)", it auto-connects to Verizon LTE and CDMA.

Anyway, bummer that it didn't work. :(
[Verizon HTC 10 Questions & Answers] NICG:
Verizon has no GSM, If you try LTE only and it stays connected but no data/text/calls? If you pick CDMA/2g/3g Only no LTE what happens? Dose it even show service for a second? I am still interested to see if it has the CDMA radios.
[Verizon HTC 10 Questions & Answers] xtermmin:
I don't have a 10 (as stated in my post). I was switching modes on my phone (Moto E).

I know Verizon doesn't have GSM. I was thinking that the unlocked 10 might be defaulting to LTE/GSM, which causes the phone to not connect with Verizon even if it has the correct LTE bands.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
Ok everyone I have done everything except have sex with this device. Again until the Imei are in the system we arent going to be able to connect to the network. Verizon is booting us. I will have 4GLTE show up for a second then goes away, I continue to have a slash threw signal indicator and have limited service the whole time. This was when I was doing the setup of networks and after talking to support. So until something changes we are out of options.
[Verizon HTC 10 Questions & Answers] allroy75:
I guess all we can do is hope VZW will change their policies. That's a long shot. Guess I better go try t-mobile ?
[Verizon HTC 10 Questions & Answers] droidiac13:
Apparently I've done everything then. Lol

---------- Post added at 11:25 AM ---------- Previous post was at 11:25 AM ----------

I'm going to AT&T today.
[Verizon HTC 10 Questions & Answers] MrNetwork:
You're lucky you live in an area where you have decent coverage on someone other than Verizon.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Debating on canceling the order for the Unlocked model? and just going with Verizon model? Not looking good. Damn you Verizon/HTC!
[Verizon HTC 10 Questions & Answers] THUNDEROID:
Yeah, I'm going to get the Verizon one in store today. I really wanted the black one, and unlocked. Someone said they had talked to a higher up at Verizon and said the black one would be available in store the day of release. Still nothing so who knows.
[Verizon HTC 10 Questions & Answers] Tidbits:
Interesting enough. I spy PRL. Makes you wonder if Verizon has the IMEI or not. If they don't that's on HTC. If they do then they haven't put them in the system yet OR they are intentionally withholding it which the FCC could step in.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Yeah I PUT IN A COMPLAINT WITH THE FCC for this reason (not like it will do anything) but gotta try...maybe if enough of us do this they will allow? At least that was my irrational and wishful thinking... Really paying for keeping my UDP in more ways than just money now[emoji30]

Sorry for caps
[Verizon HTC 10 Questions & Answers] Tidbits:
All good. I put in a request jic myself. I would like to use my Verizon sim when I have to leave my neck of the woods instead of carrying a different phone.
[Verizon HTC 10 Questions & Answers] sevenvt:
I went into fedex picked up my phone, unboxed the phone, went into att and signed up for a new plan, used my new unlocked 10 to cancel my verizon service. Problem solved.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
I wish it was tha easy for me. Will never give up my UDP on VZW. I easily do 60GB's a month average. So I am stuck with these Asshats unfortunately. Glad you were able to stick it to them even a little bit by being able to leave though!
[Verizon HTC 10 Questions & Answers] RemnantKing2:
The Verizon chat rep was helpful enough to where my SIM actually registered on their network at the HTC 10, with the 4g symbol coming on for a little and disappearing every now and then, but nothing else past that. Do I wait a few days before returning...idk
[Verizon HTC 10 Questions & Answers] awareunlikeu:
That a little bit better than what every one else has been seeing!? I just canceled mine, it was in fulfillment so it might not be able to be stopped from shipping. Hopefully it works. Thanks for update.
[Verizon HTC 10 Questions & Answers] SerArris:
Tried to cancel mine but just got a shipping notice.
[Verizon HTC 10 Questions & Answers] Tidbits:
I am going to hold onto mine. Something tells me it'll work in a few weeks, and it was HTC that goofed(like the Nexus 9)
[Verizon HTC 10 Questions & Answers] Schedonnardus:
there's a 30 day return policy, so maybe someone will get it working before then