yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] TopoX84:
now day words dont really count much, only solid facts "proofs" up to him to share that with us with the personal info removed.
[HTC 10 Guides, News, & Discussion] dottat:
OK. Let me rephrase. Harold's word is good enough.
[HTC 10 Guides, News, & Discussion] JoHnGr0n3:
Hello, yo mentioned you have paid your order via paypal, I also did but cannot track mine. Could you tell me how? please.
[HTC 10 Guides, News, & Discussion] hgoldner:
Don't get too happy, now folks. We wouldn't want you to break the internet.
[HTC 10 Guides, News, & Discussion] MNoisy:
Hopefully. That is plain idiotic though since each transaction has an associated fee with it, whether it's a charge or refund, they are charged a small transaction fee. It adds up, trust me. Also the resources to handle customer service inquiries after the fact!

My business has used DR in the past and I know they are capable of modifying pending orders. They are a PAIN to work with as a business though. Just not sure why HTC couldn't be more flexible and simplify the process for everyone since its possible to modify orders.

DR has quite the reference sheet though. Microsoft, Apple, Google, Samsung, htc, tons of software companies. I just don't get it since they are never easy to work with on either end of the business.

---------- Post added at 09:58 PM ---------- Previous post was at 09:57 PM ----------

Nope.
[HTC 10 Guides, News, & Discussion] Mark112887:
i hope the delays and such mean that HTC are selling a ton. I want them to stay in business I've used every flagship since the M7, only real issue i had was the M8 camera
[HTC 10 Guides, News, & Discussion] mosincredible:
I ordered around 6pm on April 12th & was charged at 11am today and my bank rejected it because they don't preapprove transactions. I had to call the bank and then call HTC but everything is good now. I hope that didn't push me back a day.
[HTC 10 Guides, News, & Discussion] ElChibo:
i just contacted the chat people and they told me my thing said settled. which means i will be getting a shipping notice soon.

Ive never heard of settled as a thing. but lol.

I ordered at 3 AM Hawaii Time on launch day.
[HTC 10 Guides, News, & Discussion] Tidbits:
I purchased 2 day shipping so I have no idea if it was upgraded. If I see people get upgraded. I will ask for a refund for that portion. I paid $30 lol.
[HTC 10 Guides, News, & Discussion] SerArris:
$30 for 2 day shipping?? Ouch. I paid $10.07 for next business day AM.
[HTC 10 Guides, News, & Discussion] Tidbits:
You live in the 48 states. You should see our overnight pricing lol
[HTC 10 Guides, News, & Discussion] duowing:
For the ice view case the email confirmation has the order number and a special password that you have to put in on the sore. Then it takes me to the order info page. For the phone I must have been logged into my HTC account because I have to put in the order number and the password for my account. Logging into my HTC account and going to order history shows no history
[HTC 10 Guides, News, & Discussion] SerArris:
Wow that's awful!
[HTC 10 Guides, News, & Discussion] Tidbits:
Welcome to the Jones Act. It's one of the main reasons we pay a stupid high cost for shipping.
[HTC 10 Guides, News, & Discussion] silv3rkn1ght:
Anyone in Canada had their order change status or got charged today ?
[HTC 10 Guides, News, & Discussion] ElChibo:
brah. i paid what like 14 dollars for overnight shipping.

then i didnt know about the 100 dollar off thing either. it was like 714 dollars.
[HTC 10 Guides, News, & Discussion] Tidbits:
When I ordered the overnight showed $65. I said f that if I got to pay taxes. I took advantage of the $100 off. Makes me wonder if the charged people more for shipping if they used the coupon than those without.
[HTC 10 Guides, News, & Discussion] ElChibo:
i really wanted that next day AM shipping. then i realized if i get that in Hawaii its not gonna work. lol.
[HTC 10 Guides, News, & Discussion] jonnycat26:
I got an email from HTC, and it was kind of a "good news, bad news" sort of thing. The good news is my Vive will arrive by the end of May. The bad news is, I didn't order a Vive, I ordered a HTC 10.

Or maybe it's a bad news, weirdly irritating news sort of thing?
[HTC 10 Guides, News, & Discussion] Tidbits:
You can get them to send the phone. If they send the Vive you can LEGALLY keep it and they can't charge you or hold your phone ransom until you return the Vive.
[HTC 10 Guides, News, & Discussion] SerArris:
I used the $100 off and my next day am was 10.07. I did have to pay tax though.
[HTC 10 Guides, News, & Discussion] Perry977:
I ordered on the launch day around 4 pm CST with paypal and paid 25.99 for next day AM shipping. Order status is pending fulfillment. I hope i get it early morning before i head to work at noon.
[HTC 10 Guides, News, & Discussion] ElChibo:
LOL!
[HTC 10 Guides, News, & Discussion] mosincredible:
He resubmitted it right there on the phone and said it wouldn't move my order.
[HTC 10 Guides, News, & Discussion] Tidbits:
It'll work. Done it once before for my work place. It won't come in the AM though. More like afternoon
[HTC 10 Guides, News, & Discussion] ElChibo:
I dont think Sprint would appreciate me having a phone arriving at the store that doesnt work on there network. lol. if it was gonna come before 8 or 9 that'd be good but i know it wouldnt.
[HTC 10 Guides, News, & Discussion] SerArris:
I can't believe I'm eagerly awaiting a credit card charge...
[HTC 10 Guides, News, & Discussion] failedjedi:
So I've seen a few people say you have resubmitted your card on the DR site. Was it just on your order page asking you to? I don't see anywhere where that is even an option to do.
[HTC 10 Guides, News, & Discussion] cheecks:
Nope, nothing yet
[HTC 10 Guides, News, & Discussion] SerArris:
My cases showed up today. Am I the only one who hates UPS SurePost? Every single time something gets shipped that way to me they always deliver to the neighboring post office. Then that post office always drops it off at mine. Always causes a delay. Fedex SmartPost seems to be much better for me.
[HTC 10 Guides, News, & Discussion] failedjedi:
I have had 3 packages come UPS surepost to me in the past year or so. Two never showed up, one showed up randomly like 2 or 3 months after I got a refund for it.
[HTC 10 Guides, News, & Discussion] lampel:
I find every time the post office gets involved it gets screwed up... Doesn't matter if they are delivering for themselves or another carrier; they'll find a way to screw it up.
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Same look and information. Findmyorder.com has a process cancellation button, where htc does not.
[HTC 10 Guides, News, & Discussion] Tidbits:
It'll be there around 1-6pm in most cases. I have only seen it one time where it came at 11:30am ish.
[HTC 10 Guides, News, & Discussion] patstock11:
I ordered a glacial silver on the 13th with free standard shipping. It's showing boxed shipment still :(
[HTC 10 Guides, News, & Discussion] Jooosty:
Darn. I ordered the 12th. Paypal Credit. Still saying boxed shipment.
[HTC 10 Guides, News, & Discussion] IIIMik3:
just spoke with htc csr on the phone. She says there has already been a hold placed on my credit card, but nothing currently shows up on my account (capital one), and my status still showed - Boxed Shipment
[HTC 10 Guides, News, & Discussion] DrBrick:
You guys with your fancy status changes are making me check my status like it's an OCD tick.
[HTC 10 Guides, News, & Discussion] jonnycat26:
So, after calling HTC to make sure I'm getting a 10, and not a Vive, it turns out there's still a problem. They're trying to charge me through PayPal, when I actually used Amex as my payment method. Hopefully this can be resolved without me losing the $100 pre-order bonus!
[HTC 10 Guides, News, & Discussion] patstock11:
Anyone use free standard shipping on a glacier silver get a shipping confirmation ?
[HTC 10 Guides, News, & Discussion] jonnycat26:
And they had to cancel my order. They said they're going to re-order it and keep my spot in the queue. We shall see...
[HTC 10 Guides, News, & Discussion] JEANRIVERA:
I have placed 3 orders on 3 different days 1st is carbon grey on the April 12 for me, 2nd silver on April 14 & the 3rd also silver but on April 16 all of them payed with Paypal NO credit card also all of them standard shipping, only the first order is Pending Fulfillment, the 2 silvers haven't change status yet I wonder if it is true about the color of the device been a priority on the order I hope not....
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
I didn't know anyone got shipping notification for the unlocked one. I did the free standard shipping on glacier and had my status changed to pending fulfillment.
[HTC 10 Guides, News, & Discussion] krispybob:
Man, I need to move to another state. Taxes are crazy here....

HTC 10 - Unlocked - Carbon Gray

Boxed Shipment

$599.00	$599.00

Sub-Total	$599.00

Shipping $14.99 (2 Day)

Tax	$59.86

Total	$673.85

Still " Pending Fulfillment ". Ordered AM CST on 04/12.
[HTC 10 Guides, News, & Discussion] rickd88:
I think I paid for 2 day shipping as well. I'm in Florida.
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Not a color thing...

Glacial silver ordered 4/23, PayPal credit. 2 day shipping. Status changed to pending fulfillment
[HTC 10 Guides, News, & Discussion] SerArris:
It's crazy seeing all the different prices for shipping. Don't even get me started on taxes...
[HTC 10 Guides, News, & Discussion] Perry977:
I paid about 49 dollars in tax but 25 for shipping. What state youre ftom, seem youre in the CST
[HTC 10 Guides, News, & Discussion] dottat:
Still not a single Verizon but ordered via HTC.com customer pending yet?
[HTC 10 Guides, News, & Discussion] krispybob:
State

I live in TN currently.
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Lol. Just wait until your status DOES change! I check this thread and my status twice as often as before.
[HTC 10 Guides, News, & Discussion] Perry977:
Dang, i will never move to TN. I guess I am ok here in OK [emoji23] [emoji23] [emoji23]
[HTC 10 Guides, News, & Discussion] carielv:
They told me something similar, but there was nothing to do but wait for the system to process the cc instead of the suppused paypal Account :eek:. I did my preorder on 4/13, still no status change nor charges been made on the cc.

Did you have any luck with that? :rolleyes:
[HTC 10 Guides, News, & Discussion] jonnycat26:
Not yet, but it was only an hour ago. How long ago did you talk to them?
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
But no state income tax in TN
[HTC 10 Guides, News, & Discussion] carielv:
This morning, hopefully by tomorrow we'll have good news :fingers-crossed:. I'll keep you posted.
[HTC 10 Guides, News, & Discussion] Dragbike Racer:
I ordered my Verizon variant from HTC.com on the 29th and I just checked the status, it's showing "Boxed Shipment". :D:D:D:D:D

Qty	Product Name

1	HTC 10 - Verizon - Glacier Silver

Boxed Shipment

Thank you for your order of the HTC 10 – Your shipping method estimated arrival will be based from the date you receive your shipping notification. You will be receiving a notification once your product has been shipped with a tracking number for your convenience. Please note that your shipment will require a signature upon arrival to ensure a safe and secure delivery of your new HTC product.
[HTC 10 Guides, News, & Discussion] SerArris:
Hate to burst your bubble but everyone's says that when you order.
[HTC 10 Guides, News, & Discussion] aknotts415:
Thats what it has always said
[HTC 10 Guides, News, & Discussion] aRok99:
Haha so am I
[HTC 10 Guides, News, & Discussion] aknotts415:
Then dont? Better place to discuss is the mega thread...
[HTC 10 Guides, News, & Discussion] FearlessAZ:
I just spoke to a HTC csr on the phone. They said they are going to try and reprocess my payment on Sunday. No idea why they can't just do it now or sooner than that. He also said if it does not work, they could cancel the order, make a new one, and bump that newer order up in the queue to where I am at now. I went ahead and made the new order just in case. At this point, I am not anticipating HTC being able to figure that out before then. Just sad because that definitely means that I will not get the phone till end of next week at the earliest :(
[HTC 10 Guides, News, & Discussion] Dragbike Racer:
Crap!!!! Yeah I'm an idiot, this was the first time I had checked on my order.
[HTC 10 Guides, News, & Discussion] ghosttown242:
By Tuesday ?
[HTC 10 Guides, News, & Discussion] mahdibassam:
I ordered through tropical mobile on ebay, bought alot from them before, 30k feedback. silver one (with black front). They will ship asap with fedex 2 day delivery. Looks like its coming from Taiwan. Should be with me by Wednesday latest! But they have sold out of black and silver color now, only gold left.
[HTC 10 Guides, News, & Discussion] ghosttown242:
So what is HTC doing
[HTC 10 Guides, News, & Discussion] droidiac13:
Screwing things up like normal. Oh well, it'll still be worth the wait.
[HTC 10 Guides, News, & Discussion] mahdibassam:
I don't understand, HTC said delivery in early may from the day they announced it. So what is everyone complaining about? Am I missing something? Did they change it to July or something? Lol
[HTC 10 Guides, News, & Discussion] jonnycat26:
Did anyone who ordered through HTC receive a follow up email a few days later, per their order confirmation email? I never did, and I was unable to check my order status on their site, so I called last night. According to the rep I talked to, they think my order was paid with PayPal, and it was not. It had been done through Amex, and I had a hold on my Amex. Because they were unable to verify the order, the rep said they had to escalate it and I'd hear back in a few days.

Cut to this morning, and the hold on my Amex is gone! How worried should I be about this...?
[HTC 10 Guides, News, & Discussion] aknotts415:
Well unless you bought thru paypal there shouldnt be a charge on ur card till it ships.
[HTC 10 Guides, News, & Discussion] jonnycat26:
Most companies will put a hold on your card until it ships, usually around $1.99. Moto did the same thing when I ordered my X.
[HTC 10 Guides, News, & Discussion] droidiac13:
I was being sarcastic and joining the crowd. Didn't come through. Lol
[HTC 10 Guides, News, & Discussion] ghosttown242:
May shipping should be for everyone not just some people
[HTC 10 Guides, News, & Discussion] raashnal:
I ordered a glacial silver one on April 13. I waited 4 days to receive a confirmation. When it never came I chatted online with HTC support and they said that my order was in the system and that there was no problem and not to worry about the confirmation. I tried checking my order using my e-mail address and the last 5 digits of the card I used and all I got was a message that the system could not find any information referencing my information. I then tried searching for the order by the order number and password. I kept getting a message that my password or order number were incorrect. I changed the password and tried again and then I saw my order.
[HTC 10 Guides, News, & Discussion] Jooosty:
It says this version may have the included headphones?
[HTC 10 Guides, News, & Discussion] arundecent:
The system will generate a password automatically and send it to you . Ideally you should receive a confirmation email with order password (If you didn't have a HTC account) . If you did not , chat with customer service to confirm there were no holds or anything. I didn't get confirmation initially and chatted with HTC rep to find that there was a hold on my card and HTC tried twice but the order didn't go through . So asked them to cancel that order and tried with another card and everything was fine.
[HTC 10 Guides, News, & Discussion] aknotts415:
Oddly enough i never got a password and didnt have a online account. Idk how to check my order. Kinda pisses me off...
[HTC 10 Guides, News, & Discussion] raashnal:
Just click forgot password on the screen where you check your order and reset it.
[HTC 10 Guides, News, & Discussion] aknotts415:
Then it says invalid email address its weird
[HTC 10 Guides, News, & Discussion] tbalden:
Try entering your order id and the new password. Weirdly that seems to work
[HTC 10 Guides, News, & Discussion] cdd543:
I have the same issue. No online way to access mine. I called for my $100 refund so I know my order is OK though.
[HTC 10 Guides, News, & Discussion] exocetdj:
I had to reset also. Bloody weird. I hope for their sake they don't f%%% this up lol!
[HTC 10 Guides, News, & Discussion] aknotts415:
Where lol
[HTC 10 Guides, News, & Discussion] SerArris:
Alright. Who did it? Live Chat is unavailable and has been for a bit now. Geez guys!
[HTC 10 Guides, News, & Discussion] jonnycat26:
This seems to be sadly common.. there are a few of us in the same boat.
[HTC 10 Guides, News, & Discussion] FearlessAZ:
He said they didn't have the power to process the payments on the spot like that. Just sucks people have to wait that much time (5 days for me). It's a sad sad boat to be in.
[HTC 10 Guides, News, & Discussion] jonnycat26:
They should at least bump us to next day shipping, but I doubt that'll happen.
[HTC 10 Guides, News, & Discussion] cauqazn:
I spoke to HTC a couple days ago. I preordered months in advance and they said first batch of shipments will arrive on or before May 15th. The wait game is real.
[HTC 10 Guides, News, & Discussion] FearlessAZ:
I already got next day so it wouldnt help that much. But yes, a bump up in shipping should be given to those people that have something happen due to HTC/DRs system.
[HTC 10 Guides, News, & Discussion] NICG:
So mine was placed on about noon on the 14th. When i spoke to them they said my order was in limbo. Basically mine and thousands of other orders say the payment was made with Paypal even though they have my credit card on file for the payment. I think I clicked Paypal for my payment and then changed my mind. They said they are working on these orders and it will take quite a few days to get them figured out and process the payment. I would have to wait until then. This came from the manager. If after 5 business days they cant get it processed they will call to replace the order. I could cancel the order and make a new one but they are unsure what one would be quicker. I chose the ladder. Kept the old one and placed a new one and leave only enough money in my internet buying only bank account to cover one phone. So I guess I will see what will come first and hope enough phones to go around for the new order because I don't have much faith in my old one.

3/14 12pm Next Day AM - Unlocked Gray

5/3 8:30pm Next Day AM - Unlocked Gray

If you did anything with Paypal and used your credit card on the HTC site, I would call.

Quick side note: Shipping got cheaper....
[HTC 10 Guides, News, & Discussion] jfellon:
ordered Carbon Grey Unlocked on 4/13, they finally charged my card this morning, checked my order and it shows pending fulfillment, i also did pay for 2nd day shipping also.
[HTC 10 Guides, News, & Discussion] george241312:
Not fair also ordered 14th and no change in mine glacier
[HTC 10 Guides, News, & Discussion] Bl00dRunzC0ld:
No you didn't. It's only been available for preorder since the 12th
[HTC 10 Guides, News, & Discussion] rubi76:
Ordered on day 1 and status just changed to pending fulfillment ...

HTC 10 - Unlocked - Carbon GrayBoxed Shipment

Order Status: Pending Fulfillment

Your order has been released for fulfillment. You will receive a shipment confirmation email with tracking when your product is shipped. Tracking numbers will be displayed on this page after the product has shipped.
[HTC 10 Guides, News, & Discussion] droidiac13:
Try living in Minnesota. We get taxed on everything. Damn Democrats! Lol
[HTC 10 Guides, News, & Discussion] Perry977:
Naahhh too cold. You guys think, perhaps they would start shipping tomorrow?
[HTC 10 Guides, News, & Discussion] fadi669:
Nothing at all. Ordered on launch day via CC. Carbon Grey.
[HTC 10 Guides, News, & Discussion] lagittaja:
You call that crazy? Welcome to live in Finland.

Take your 599$ subtotal and convert it straight to euros 1:1 > 599€ + 24% VAT = what we pay for the 10.

tl;dr my 10 cost me 849$ incl. VAT. Good times.
[HTC 10 Guides, News, & Discussion] apandian:
Just got a push notification on my M7 saying the 100$ off promo ends tomorrow. Does that mean it will start shipping finally?
[HTC 10 Guides, News, & Discussion] jollywhitefoot:
Shipping notification sometime overnight I bet.
[HTC 10 Guides, News, & Discussion] SerArris:
Just read an article about the HTC 10 shipping for Verizon customers and it mentioned the possibility of the Carbon Gray version being available in Verizon stores Thursday. Interesting.
[HTC 10 Guides, News, & Discussion] Jooosty:
Im thinking of cancelling my April 12th pre-order that I paid with PayPal Credit.

HTC is now showing "instock" and the code is still working. Also, next day AM shipping is $9.00. Doing it. Now.

Well, cancelled my April 12th preorder using PayPal credit.

This time I paid with my personal credit card and chose NEXT DAY AM shipping. Hopefully this will speed things up. Only anadditional $13
[HTC 10 Guides, News, & Discussion] Tidbits:
If you put it in the cart it will say preorder if you read the details.
[HTC 10 Guides, News, & Discussion] droidiac13:
I do. Mark my words.
[HTC 10 Guides, News, & Discussion] Chord_Hugo87:
damn man, you lucky, I got my AMEX platinum with 2x rewards when spent on amazo.com. I would've bought it on amazon if I got a chance.
[HTC 10 Guides, News, & Discussion] km8j:
How do you guys actually view your order status? For me on the HTC site it is really just an order recap like an invoice. I have no ETA or true status
[HTC 10 Guides, News, & Discussion] blueadept1:
Good news - orders will be shipping in Canada at the end of this week: https://twitter.com/HTCCanada/status/727608063679696896

Bad news - Order page says 5-8 business days shipping time with no opportunity to upgrade. I'd better get the damn thing before I go on vacation for 2 weeks!
[HTC 10 Guides, News, & Discussion] Heisenberg420:
Yeah hate to say but I think this was a bad move.

It's been showing in stock for a while and as [MENTION=4148856]TidBit[/MENTION] mentioned it says 'preorders ship early may' in cart. Don't think there's any evidence to suggest you'll get it before any preorders. But don't worry don't think it will be delayed that much probably just a day or two.

Anyway keep us posted with your order status; let us know it says pending fulfillment instantly
[HTC 10 Guides, News, & Discussion] SirrJonathan:
If I remember correctly, when I processed my order, the next day was $15 and the next day A.M was $20 but for some reason the 2 day was $30 - I have no idea why.
[HTC 10 Guides, News, & Discussion] Poli169:
I placed my order on the 26th and was charged right away i used paypal. Both paypal and my credit card show the funds already being taken out and i paid for next day air am. For the grey one so not sure if they payment or order date have anything to do with shipping. I will contact them tomorrow.
[HTC 10 Guides, News, & Discussion] Diumlol:
Next Day Shipping isn't too bad tbh (not AM)
[HTC 10 Guides, News, & Discussion] tbalden:
Wow, this experience with all the strange things happening with direct HTC orders (vive , wrong charge, no charge and so on) makes me feel I was right to cancel direct orders and go with a retailer. Hope HTC does a better job next time
[HTC 10 Guides, News, & Discussion] cauqazn:
Checking out with paypal you cannot check order status because no email is tied to your order since you did not really checkout through HTC login.

If you used a debit/cc then you should be able to. That is what a rep told me.

But it doesn't matter because order status isn't really important, we're all just waiting for shipping confirmation which is emailed, regardless of what method you used to check out.

Status probably says "pending" or something of that sort for all preorders that haven't actually shipped yet.