yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] Adam182:
I was thinking the exact same thing, I don't watch much TV but for the record I havn't seen jack ****.
[HTC 10 Guides, News, & Discussion] BlueMeany68:
My credit card has a pending payment of £512.99, which wasn't there yesterday.
[HTC 10 Guides, News, & Discussion] weepatc:
I have a HTC 10 at the moment. Bit of a feck up. Ordered the device as an upgrade through CPW they've given me a new contract which I don't want. Have to return the phone & cancel the contract. Upgrade will be processed 24th of this month. Guy tried to get me a replacement in the next few days but none available. So will hang on to this for another few days then give it back. Great phone, I'm lucky I've had a play no regrets & willing to wait.
[HTC 10 Guides, News, & Discussion] 10rdan:
No change here, no payment taken and no change on DR order page. Ordered 13-4.

---------- Post added at 07:46 AM ---------- Previous post was at 07:07 AM ----------

That's it, given up. Order cancelled through HTC, will go elsewhere. :banghead:

Ordered through Very, £464. Says delivered by 11th but if it's delivered this week I expect it'll be before HTC would've delivered it.
[HTC 10 Guides, News, & Discussion] mhbr12742:
12th and 13th April.
[HTC 10 Guides, News, & Discussion] Stephen:
[MENTION=4366077]exocetdj[/MENTION] woke up this morning to find my 10 is sitting at my local sorting office :D Hope it had a nice flight overnight :D
[HTC 10 Guides, News, & Discussion] exocetdj:
LMFAO! Just gotta organize express delivery from the Europe to UK. GOOD to hear yours is finally with u almost

Seems for those willing to put a bit of effort it (which we shouldn't have to do TBH) things pay off.
[HTC 10 Guides, News, & Discussion] Stephen:
Yup even got my 128gb micro sd card with me too :D
[HTC 10 Guides, News, & Discussion] anndrenaline:
Then i've gone out on two limbs to get it. My country hasnt released it yet so i actually called a friend in Australia to order it from Htc US with $100 off using $37 international shipping. Then i called a relative who's going to Aussie end of the month to bring it back to me here...this is going to forego warranty as well. :eek:
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
Taken money out of my credit card yesterday afternoon, still not shipped. I've never experienced anything like this ordering online.
[HTC 10 Guides, News, & Discussion] earazi:
Just got my HTC shipping confirmation
[HTC 10 Guides, News, & Discussion] spicypixel:
Oh my, now waiting for an email is even more intense. Still "boxed shipment" for me on findmyorder.com - though I ordered it within a few hours on the 12th April so if I'm lucky it'll be today sometime.
[HTC 10 Guides, News, & Discussion] Stephen:
Mine has left my local depo this morning and out for delivery! I did buy it of a guy on ebay, but it is the phone I want and I got it cheaper than HTC was selling. Royal Mail delivery guaranteed before 1pm :D
[HTC 10 Guides, News, & Discussion] okgnew:
Money was taken from my credit card, but there is no shipment confirmation email.

What courier do they use?

Is there a tracking number?
[HTC 10 Guides, News, & Discussion] spicypixel:
Believe it's DHL but no tracking out yet.
[HTC 10 Guides, News, & Discussion] alexp999:
Have you tried tracking it?
[HTC 10 Guides, News, & Discussion] troggy:
Received shipped notification from HTC.com. looks like Hermes. Unable to online track yet. Odd thing tho. I have two pending transactions. On bank account. Have mailed HTC.
[HTC 10 Guides, News, & Discussion] spicypixel:
Ah man, hermes? Might never get my phone at all then :(
[HTC 10 Guides, News, & Discussion] alexp999:
People who are getting shipping confirmation, could you also post when you ordered and how you paid.

I ordered 5:28pm on 12th April, so hoping to receive despatch today if people are getting emails....
[HTC 10 Guides, News, & Discussion] Stephen:
[MENTION=4366077]exocetdj[/MENTION] Guess what I have just got! Turns out he bought it from Three. So I am going to de-brand and get it setup, later!
[HTC 10 Guides, News, & Discussion] troggy:
Originally ordered on 12th and then cancelled and applied promo code. On 14th. Paid with debit card both times

---------- Post added at 10:10 AM ---------- Previous post was at 10:09 AM ----------

Now received shipping email
[HTC 10 Guides, News, & Discussion] rav101:
So I ordered from very.co.uk last night (for £468 inc delivery) at 18:45. They were already closed so it didn't get processed until just now. They just called me up to confirm my delivery details etc as it was my first order and want to make sure everything was correct on their systems. They have confirmed that the phone will be delivered tomorrow by registered delivery!!

Now thats what I call service!!!
[HTC 10 Guides, News, & Discussion] pitch23:
Ordered silver 10 on 17/04 on HTC website with 10% discount.

Payment taken out of my bank account today.

No shipping email/text confirmation so far.

Waiting.....
[HTC 10 Guides, News, & Discussion] King p1n:
Very arrived today.

Great service unlike buying directly from HTC.

Wish I did the 12 months BNPL would be nice to pay only £40 a month :(

But will use Take3 and pay around £100 per month over the next 3 months since I've already paid over 100 up front already.

Better than nothing ay.
[HTC 10 Guides, News, & Discussion] 10rdan:
Stop blowin your trumpet, us peasants are still waiting. :rolleyes:

Anyway, I cancelled HTC order and ordered through Very. Saved a further £50, HTC aren't doin themselves any favours with this farce. :thumbdown:
[HTC 10 Guides, News, & Discussion] 10rdan:
I ordered at 6 this morn, hopefully I'll get similar response today. :D
[HTC 10 Guides, News, & Discussion] exocetdj:
Niceeeeeeee!
[HTC 10 Guides, News, & Discussion] rav101:
Make sure you go yo your very account and set up a direct debit for Take3. I have done this as I'm terrible at remembering to pay off what I need. Its in My Account, Make a Payment, Set up Direct Debit.

---------- Post added at 10:42 AM ---------- Previous post was at 10:41 AM ----------

Here's hoping buddy!

I want to know where they are based so I can drive there. I'm really not one for patience but its good to know I will have it arrive tomorrow :)
[HTC 10 Guides, News, & Discussion] mnp:
I ordered at 18:00 on very last night and still 'order processing'..... :confused:
[HTC 10 Guides, News, & Discussion] Adam182:
Very.co.uk Ordered 3rd May Delivered today :)

Great service...

As a little sweetener Very.co.uk acknowledged the positive impact i had for them on social media and gave me a further 20% off with free delivery. Got the 10 for £371.
[HTC 10 Guides, News, & Discussion] mnp:
No way?! Congtrats. Is that because you told them that we all cancelled our HTC orders and went with them instead?
[HTC 10 Guides, News, & Discussion] Adam182:
Seid45 jokingly said i should be on commission for very, i thought it was funny so i tweeted them the pic. They hit up the forums and read through the thread and emailed me with the kind gesture :).
[HTC 10 Guides, News, & Discussion] earazi:
Ordered 30th April and paid with Amex - Hermes tracking still can't find the order, not really surprised kind of sums up the whole htc process.

If they hadn't taken the money I'd buy from Very and save some money, still hoping (probably in vain) that HTC will give us a nice gift like they're saying to our US counterparts.
[HTC 10 Guides, News, & Discussion] JazLiew:
No way. I ordered 15th April with Paypal and havent received anything.
[HTC 10 Guides, News, & Discussion] Adam182:
Cancel and order with very and you will receive it tomorrow, they will have to refund you the money. Just take out the 0% plan with very and pay it off when your refund comes through.
[HTC 10 Guides, News, & Discussion] alexp999:
I ordered on 12th with Paypal and haven't heard, lol.

I'm hoping they have shipped or will ship today but just haven't uploaded tracking yet.

I can't imagine they would ship a later order if they didn't have stock to fulfil earlier orders on the same day.
[HTC 10 Guides, News, & Discussion] rav101:
I'm sure they will get on it asap. They have been very good for quite a few people in the last couple of days.
[HTC 10 Guides, News, & Discussion] Jump1ng:
Been playing with my phone since Saturday! Man it is just so quietly damn good! ;)

As an upgrade on my M8 which I been really happy with the 10 is just something else. For people cancelling due to the farce with shipping, wait or get it somewhere else the phone is worth it.
[HTC 10 Guides, News, & Discussion] King p1n:
Thanks for reminding me yes will get that done.

Dont wanna fall into the interest period :cowboy:
[HTC 10 Guides, News, & Discussion] spikeydoo2006:
Same, but I ordered with PayPal on the 12 April at 5pm.
[HTC 10 Guides, News, & Discussion] potsykate:
I ordered early evening with very, mine is still be processed but with a delivery date of 11th. Hopefully I'll get mine soon and HTC will refund back into my PayPal account as soon as possible.

They were not too happy when I rang to cancel yesterday.
[HTC 10 Guides, News, & Discussion] rav101:
Congrats buddy. Very much deserved! I saw your post on twitter and whilst I was aware that very were doing the cheap price for new customers, I didn't know they had stock. Therefore I can confirm you are the reason I cancelled with HTC and went to very.co.uk
[HTC 10 Guides, News, & Discussion] spicypixel:
I don't understand why HTC direct would be unhappy with cancellations when they're just plain providing the worst service/timescale. It's sort of expected surely? I regret ordering direct now.
[HTC 10 Guides, News, & Discussion] mnp:
Tadaa..! Finally had the confirmation call plus 1000 questions, but all good. Delivery for tomorrow :good:

[IMG="htc 10"]http://i.imgur.com/yMudJIG.png[/IMG]
[HTC 10 Guides, News, & Discussion] Dresene:
Decided to order on very as well and cancel the order with HTC.

To anyone who ordered with very, could you check your returns tab?

Mine says "Under our Home Approval Guarantee this item may be non-returnable."

If I wanted to return the HTC 10, i would have to call them assuming that I have not broken the security seal.

Just want to see if that the same for every else who ordered with very.
[HTC 10 Guides, News, & Discussion] Adam182:
Fantastic! hows your order coming along? i presume you will have yours today and if not tomorrow?

For anyone wondering from very.co.uk i got a SHARP panel with rom version 1.21

---------- Post added at 11:27 AM ---------- Previous post was at 11:23 AM ----------

Same here, you have 28days to return providing you havn't opened the box.
[HTC 10 Guides, News, & Discussion] rav101:
I've just had a look at the product page and it says "Non returnable under our Approval Guarantee, once installed or connected. Your statutory rights are not affected. See Returns section in our Help pages for more information."

This would mean if the product if faulty etc then you can still return it, but it isn't as good as their normal 28 day money back guaranty.

When I spoke to them earlier today, they said it would be delivered tomorrow. It would be fantastic if it arrives today but I presume they will have one post go out this evening for delivery tomorrow. The order page says that the order has been received by the supplier but not yet dispatched.
[HTC 10 Guides, News, & Discussion] animaleyes76:
It said that as you were ordering but also said "this does not affect your statutory rights", so there's no problem.

Doh, someone already said the same :)
[HTC 10 Guides, News, & Discussion] Dresene:
Hope I don't get a faulty unit. I will be out of the UK for a week on Friday. Gonna test the HTC 10 in some warmer and sunnier locations.

Mine also should arrive tomorrow. I think they use Royal Mail as the courier. I have an ok service with RM in my area.

One thing I regret is that I forgot to track with Quidco. No 7% cashback for me :(
[HTC 10 Guides, News, & Discussion] rav101:
I can't confirm but I thought someone else said if you have the 20% from very then the quidco cashback doesn't work. Who knows...

I really need to get on to something like quidco!
[HTC 10 Guides, News, & Discussion] wtpek:
What's the warranty like for the 10 ordered off Very? Is it the same as manufacturer's warranty?
[HTC 10 Guides, News, & Discussion] Galactus:
It is worth attempting. Some got cashback when they bought the S7 Edge from Very with the 20% code. You might not get it but it's worth a punt to be honest.

As far as I'm aware you can return a device as new within 14 days regardless of what a company says in the UK. Certain things you can't do is using the headphones they supplied (health and safety) and obviously if you send it back rooted and what not then you are screwed. A factory reset with FRP removed should be enough, unscathed box (use a knife to slice between any seals, don't rip it off and damage the box). Worst case scenario they might charge you for damaged box, unclean headset etc.
[HTC 10 Guides, News, & Discussion] Adam182:
Quidco terms dont allow use of a voucher so if you got the 20% off deal you dont need to regret it :)
[HTC 10 Guides, News, & Discussion] Galactus:
Yeah, standard 2 year warranty.

---------- Post added at 12:04 PM ---------- Previous post was at 12:04 PM ----------

They say that but some got it with the S7 Edge :cool:
[HTC 10 Guides, News, & Discussion] Adam182:
sign up for topcashback aswell http://www.topcashback.co.uk/ref/adam182

I've currently earned £430 payable cashback :)
[HTC 10 Guides, News, & Discussion] stsdema28:
Order Date: 30 April 2016 from htc.com/uk using the promo code...

My visa was charged yesterday (afternoon/night).

I received the shipping email this morning.

They provide me with a tracking number for www.hermes-europe.co.uk

Still curious if I should go with Very...
[HTC 10 Guides, News, & Discussion] mnp:
Think what you could do with that extra £50! Very tempting...
[HTC 10 Guides, News, & Discussion] rav101:
If you have a tracking number, you are doing a lot better than a lot of other people! I pre-ordered on the 12th April and whilst I am still going through the process of cancelling it hasn't been confirmed yet....

Its what you want to do, you could go through Very and save yourself about £45. If you do, then make sure to start the cancelation process and reject the HTC order from Hermes at the door so you don't get lumbered with the responsibility of paying for return postage.
[HTC 10 Guides, News, & Discussion] King p1n:
Yeah the quidco and TCB is worth attempting...It might work it might not you have nothing to lose.

As already mentioned some got it on their S7 orders some didnt.

I forgot about it until after I ordered
[HTC 10 Guides, News, & Discussion] JazLiew:
Question for those who ordered from HTC, is the order page still showing boxed shipment?
[HTC 10 Guides, News, & Discussion] mr_stoosh:
This is a joke. HTC on Twitter keep saying the same thing 'soon.' Other than the email I've not heard a thing.

I would order from Very but don't want the black version and want the Silver/White version which they don't have in stock.

Going to go with a reputable online retailer who can guarantee delivery for around the 13th May.
[HTC 10 Guides, News, & Discussion] Rohaq:
What colour? I ordered the carbon grey model on April 13th, still no shipping email.

I'll check my bank tonight, and if it's not charged, probably cancel and try out Very.
[HTC 10 Guides, News, & Discussion] Foxtbh:
Just when you thought HTC couldnt screw it up any more, they start shipping in random order - mine was ordered 5 days before you and they've charged my card but no shipping email.

I'm going to cancel it as soon as I receive shipping confirmation from Very :D
[HTC 10 Guides, News, & Discussion] earazi:
Just got another email from HTC after the shipping one.

Doesn't really say much but contains a pdf with my invoice and my order reference.

Hermes still not saying anything. Wouldn't be surprised if it wasn't updated until after I get the phone.

Amazon are very slow as well with my micro sd they reckon another 2-3 week :(

---------- Post added at 12:33 PM ---------- Previous post was at 12:32 PM ----------

I ordered carbon grey 30th.... I thought PayPal were charged before normal credit cards. If you've not been charged it might mean they've messed up your order... By messed up I mean more messed up than the rest of us.
[HTC 10 Guides, News, & Discussion] JazLiew:
Did you pay with paypal?
[HTC 10 Guides, News, & Discussion] Foxtbh:
Nope, card.
[HTC 10 Guides, News, & Discussion] spicypixel:
I get the feeling HTC won't even make it up to people who pre ordered with them either :(
[HTC 10 Guides, News, & Discussion] rav101:
Looks like they will be doing something in America... But that doesn't even reference the issues, just says it is a thank you for those that pre-ordered.

Let's see what they do here, I am cancelling my order so I won't get anything anyway. I will take my £45 saving as I don't think anything they give away free would be worth that much. Best case is the ice view case (£39.99)??
[HTC 10 Guides, News, & Discussion] Phil750123:
I ordered 13th the silver, payment taken yesterday but no shipping, I now someone who otdefed the 6th may, Silver and already shipped.

Avsolute jome, just keep annoying the socjsl media side, htc won't like people moaning at them all over social media so might
[HTC 10 Guides, News, & Discussion] animaleyes76:
The rumours are that it's only people that got screwed by DR the first time as well with the vive.....
[HTC 10 Guides, News, & Discussion] Rage1ofakind:
Finally! Thousands of HTC 10 stock have arrived in the CPW warehouse. Gold and Carbon Grey. No sign of Silver yet though. Gearing up for the 13th/18th release probably.
[HTC 10 Guides, News, & Discussion] spicypixel:
Mhmm this is my first time using digital river or ordering from htc, and used paypal. It's left my account. I don't fancy waiting till it's refunded before ordering again somewhere else so I'm stuck I guess.
[HTC 10 Guides, News, & Discussion] rav101:
Well as someone that works in Procurement (professional buying), if I worked in HTC I would be reviewing my outsourced logistics provision to Digital River and seeing who else could offer a better service. How did Expansys used to do back in the day???
[HTC 10 Guides, News, & Discussion] animaleyes76:
About as well as DR :)
[HTC 10 Guides, News, & Discussion] earazi:
Could it be location based as to whether you got a shipping email from Hermes. My shipping address is in London? Got a tracking link but doesn't say anything so who knows if it's really been shipped?
[HTC 10 Guides, News, & Discussion] rav101:
Well I'm sure there will be someone in this space that could provide the service reliably!! At this rate we should get an introducer fee for connecting HTC with very.co.uk......
[HTC 10 Guides, News, & Discussion] Stephen:
[MENTION=4366077]exocetdj[/MENTION] I am still on software 1.21. Need to s-off and convert to standard 10, get rid of the Three branding. But camera is awesome. Boy do I need to clean my keyboard!!! Music headphones are something else. I love this phone. Build quality is brilliant. No pink at all on the screen as far as I can see. I am now a very happy boy :D
[HTC 10 Guides, News, & Discussion] animaleyes76:
Which screen panel did you end up with?
[HTC 10 Guides, News, & Discussion] Scrowlerfly:
Anyone intending on buying it from John Lewis

I tweeted out to John Lewis last week and they said they will be stocking it and told me to keep an eye out on their website. But since then nothing has changed.

Has anyone else had any other communication with JL in order to find out any info regarding the release of the phone on their website/stores?

Ps. Reason why I want to buy it from JL is because I have some store credit which I want to use up...
[HTC 10 Guides, News, & Discussion] 10rdan:
Ordered from Very this morn, THEY phoned me to confirm the account I set up, receive order and delivery confirmation email, delivered tomorrow. What could be simpler, what was all the fuss about. :D:D

Might even get it before you. :p

---------- Post added at 03:29 PM ---------- Previous post was at 03:09 PM ----------

To those who cancelled from HTC, through DR, do you get email to confirm cancellation ? Got cancellation number etc on DR website when cancelled, took screenshot, but not had any other form of confirmation.
[HTC 10 Guides, News, & Discussion] Stephen:
Tianma, no issues at all with it.
[HTC 10 Guides, News, & Discussion] Rohaq:
Can someone remind me of how to get the Very discount, so I don't have to scour the thread? :)
[HTC 10 Guides, News, & Discussion] Adam182:
Sign up for a new account and enter CPXM7 in promo code box.

---------- Post added at 01:43 PM ---------- Previous post was at 01:40 PM ----------

Its about time you changed to very.co.uk! prepare to be blown away!
[HTC 10 Guides, News, & Discussion] Rohaq:
Didn't someone say you needed to use their payment scheme or something?

Also, you're sure it's the right HTC 10 right? You've not received a Lifestyle with the Snapdragon 652 or something? ;)
[HTC 10 Guides, News, & Discussion] shankly1985:
Does the HTC 10 from HTC come with earphones?
[HTC 10 Guides, News, & Discussion] gsw5700:
very.co.uk states delivery date 31st May!
[HTC 10 Guides, News, & Discussion] animaleyes76:
For the silver, yes. For the grey 1 day delivery.
[HTC 10 Guides, News, & Discussion] JazLiew:
Yes
[HTC 10 Guides, News, & Discussion] Stephen:
Yes the UK ones does. Been testing them out and they are amazing!
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
Shipped

Ordered with: HTC.com

Date: April 14th

Colour: Black (I refuse to use the stupid marketing name)

Area: Lancashire

Carrier: Hermes

Method: Credit Card

I'm hopeful it will arrive tomorrow although the confirmation mail gives no indication either way on that. All it says on the order tracker is that the order was generated at 20:50 last night.
[HTC 10 Guides, News, & Discussion] Adam182:
Its the "right" one yes haha.

Yeah you can choose 6 or 12 month payment plan or just pay it off all at once, its pretty easy aslong as the discount is showing before you click to pay youre good to go!
[HTC 10 Guides, News, & Discussion] JazLiew:
Paypal or card?
[HTC 10 Guides, News, & Discussion] Diz:
Very order failed, they tried to do a credit check which linked to my existing accout

I'm gonna take the L & keep my HTC order
[HTC 10 Guides, News, & Discussion] exocetdj:
That's awesome mate. Glad to hear about the headphones, especially interested in the sound aspect. I have been a busy boy, got some good and bad news. Bad news is that I missed postal cut off for dhl.......

GOOD NEWS IS MY TEN WILL BE HERE THURSDAY MORNING ;):p:cool::highfive:
[HTC 10 Guides, News, & Discussion] ACTransitBusFight:
As it turns out it hasn't actually shipped, they've just asked Hermes to collect it. They say it normally takes 1-3 working days.

Credit card.
[HTC 10 Guides, News, & Discussion] shankly1985:
Thanks
[HTC 10 Guides, News, & Discussion] pnnorth:
Text from CPW yesterday said my silver was being delivered tomorrow so I assume stock is landing today.
[HTC 10 Guides, News, & Discussion] alexp999:
Did you choose expedited delivery?
[HTC 10 Guides, News, & Discussion] spicypixel:
I picked expedited so if I get 2-3 working day that'll be a double kick in the teeth from HTC
[HTC 10 Guides, News, & Discussion] Stephen:
Naff, when do you think you'll get it?
[HTC 10 Guides, News, & Discussion] exocetdj:
Thursday before 10am so 42ish hours lol
[HTC 10 Guides, News, & Discussion] Stephen:
Well worth it. Funny when you get the phone, you will forget about all the issues you had in trying to get it! So on mine, I need to unlock, twrp, supersu, backup, s-off, change to super CID, flash stock 1.30 software and I am sorted :)
[HTC 10 Guides, News, & Discussion] exocetdj:
Yes I'm sure I will lol. Still sorry for anyone else here who hasn't got it yet.

I will wait a couple of days before christening it lol but can't wait . Is a Device worth paying for lol.