yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] Adam182:
I Prefer Gold/White to Silver/White TBH, but i wouldnt bother with the pain, its pretty obvious stock isnt coming for any colour until around 18th, also I'm excited to see how [MENTION=1941826]HTC_[/MENTION]UK will handle this, will they issue an apology or will they just stretch out the ''Early May'' b/s until the 18th... this wouldn't surprise me.
[HTC 10 Guides, News, & Discussion] Rotten Ross:
You can really understand why HTC isn't giving a firm release date.
[HTC 10 Guides, News, & Discussion] 10rdan:
Why's that then ? I reckon it's because they haven't even got the stock, which, when folk who paid with PayPal and had their account debited immediately without a delivery date is nothing short of scandalous.
[HTC 10 Guides, News, & Discussion] fishluke:
If there is no pre-order shipping at all in the UK for another 2 weeks then there is clearly something wrong with their logistics since the phone is now successfully launching in the US, Europe, Middle East and Australia etc.

Has anyone who ordered 12/04-14/04 or similar had theirs delayed?
[HTC 10 Guides, News, & Discussion] 10rdan:
HTC USA has just tweeted that pre-orders will start shipping before end of this week.
[HTC 10 Guides, News, & Discussion] Sied45:
They are posting a few teasting 'it won't be long' tweets on htc uk

https://twitter.com/HTC_UK/status/727816973812420608
[HTC 10 Guides, News, & Discussion] 10rdan:
Ordered 13-4, HTC UK, not had ANY contact since order confirmation email.
[HTC 10 Guides, News, & Discussion] andybg40:
+1
[HTC 10 Guides, News, & Discussion] evak2979:
took the leap of faith and preordered the gold as well :)

If it is delayed, I/we can always cancel and turn our attention to ebay.
[HTC 10 Guides, News, & Discussion] c4llum:
i was told by CPW that early preorders like mine (13/4) still expected to ship for 6th, and that the new date of 18th is for later orders. Twitter replies back this up...

That would make total sense that CPW ordered an initial stock quantity to test the interest in the handset and now all those grey/silver ones have been allocated to preorders. (gold less popular)

Our CPW mole has already confirmed initial htc10 stock has come in today to be prepared for shipping.

Any newer orders will now have to wait until they get their second big batch in from htc (due for shipping for 18th.

Im guessing amazon is the same and only those who preordered early enough will get theirs in the next few days.

thats my theory anyway! #optimistic
[HTC 10 Guides, News, & Discussion] evak2979:
Hopefuly so :) though you have to admit, it's rather convenient that both silver and black went to the 18th !

Oh well we'll see.
[HTC 10 Guides, News, & Discussion] c4llum:
why convenient?? the gold is more likely to be the least popular colour as most people will go for the more standard grey or silver combos. makes sense that they would "sell out" first
[HTC 10 Guides, News, & Discussion] evak2979:
I mean how they did on the same time ! But I hope you get yours (and all the rest) I really do.

---------- Post added at 09:21 PM ---------- Previous post was at 09:21 PM ----------

I mean how they did on the same time ! But I hope you get yours (and all the rest) I really do.
[HTC 10 Guides, News, & Discussion] Adam182:
source?
[HTC 10 Guides, News, & Discussion] Rage1ofakind:
So I'm a mole? :D. Can you not call me that please.

Me
[HTC 10 Guides, News, & Discussion] pnnorth:
Just following on from my earlier post - I've tracked back the email trail for my previous two CPW orders (Nexus 6 and Note 3) and they both followed the same pattern ie order confirmation repeat email (as above) and then a dispatch email followed, between 12 and 24 hours later. On that basis I'm hoping it will be dispatched tomorrow for delivery to store on Fri/Sat.

I remember with my note 3 order I actually ended up collecting it the day before the official UK release date.
[HTC 10 Guides, News, & Discussion] Adam182:
Ah lol missed your post, there is still hope for some then! If CPW ship before HTC themselves its such a fail!
[HTC 10 Guides, News, & Discussion] c4llum:
apologies sir! no offence intended... loving your work! [emoji106]
[HTC 10 Guides, News, & Discussion] Rage1ofakind:
Haha, no worries Callum. I'm working next 2 days. Anything to do with Curry's / PC World or Carphone, let me know. :good:

Will check the PC World system to see if they're going to be selling it as well.
[HTC 10 Guides, News, & Discussion] c4llum:
yeh can you get them to post my order first... [emoji1]
[HTC 10 Guides, News, & Discussion] Rotten Ross:
And send the one I ordered today to the widnes store
[HTC 10 Guides, News, & Discussion] Rage1ofakind:
Loool, on Friday I can check all Store stock status and see who has the 10 in stock. What store's are your closest?
[HTC 10 Guides, News, & Discussion] alexp999:
Shame they don't offer the carbon grey on sim free at CPW :(
[HTC 10 Guides, News, & Discussion] thebarsteward:
Why is it that HTC.com/uk still has the 10 as 'In Stock'?

http://www.htc.com/uk/go/buy-htc-10/
[HTC 10 Guides, News, & Discussion] gigeaky:
Because they can and they could just say that they have it in stock but it just takes longer to deliver...

I don't think it had anything to do with reality
[HTC 10 Guides, News, & Discussion] Galactus:
Lol the 128gb ultra is what I got for £25 - Extreme Pro at that price would be a steal!
[HTC 10 Guides, News, & Discussion] gsw5700:
Hopefully shipping in the UK on Friday. http://www.geeky-gadgets.com/htc-10-to-launch-in-the-uk-this-friday-03-05-2016/
[HTC 10 Guides, News, & Discussion] 10rdan:
Let the fun and games begin for another day, it's the 6th tomorrow. It's all been happening in USA overnight. :D

---------- Post added at 08:59 AM ---------- Previous post was at 08:31 AM ----------

Does anyone know which company is likely to be used, to deliver, in UK ?
[HTC 10 Guides, News, & Discussion] Rage1ofakind:
Most likely going to be either UPS or Royal Mail. But we'll find out when the first batch gets delivered, waiting game now :p
[HTC 10 Guides, News, & Discussion] c4llum:
ive been told CPW orders will be via DPD which is good as they are pretty good from my experience.
[HTC 10 Guides, News, & Discussion] potsykate:
Mine is still labelled "Boxed shipment" on my order confirmation page. Has anyones changed from that to offer a shipped message with a tracking number?
[HTC 10 Guides, News, & Discussion] gigeaky:
I guess that if today we won't receive any mails from htc it's going to be a sad weekend...

Or we'll be lucky and have the Revenge of the 5th....:silly:
[HTC 10 Guides, News, & Discussion] potsykate:
I think so too, my iphone 6s is attracting a lot of attention on Ebay, I hope my 10 comes before it sells.
[HTC 10 Guides, News, & Discussion] Stephen:
[MENTION=4366077]exocetdj[/MENTION] I ordered the gold one off CPW as it is still showing delivery for tomorrow. I checked the available balance on my credit card and it has gone down by £570! I cant remember if CPW simply takes the money up front when you order, or if they take it before shipping. Will wait and see. Plus I actually really like the gold and will still be getting the ice view case when it comes out!
[HTC 10 Guides, News, & Discussion] oawalker:
calling htc now to find out whats going on with my order. i will probably order mine from cpw as well if they say it's not coming tomorrow
[HTC 10 Guides, News, & Discussion] andybg40:
Ordered on 13/04 and no updates since. Checked bank today and no payment taken either, so this phone ain't coming tomorrow! Lack of information is really disgraceful, how can retailers provide more than HTC themselves?!
[HTC 10 Guides, News, & Discussion] exocetdj:
Sounds promising mate.

Gold looks good but kinda lose that 2.5d effect on the front fingers crossed for u! Mine should be here Wednesday ish
[HTC 10 Guides, News, & Discussion] troggy:
Any joy?
[HTC 10 Guides, News, & Discussion] oawalker:
Nope they had no idea. I just ordered a gold one from cpw hopefully that comes tomorrow and I will cancel my HTC order.
[HTC 10 Guides, News, & Discussion] potsykate:
Absolutely ridiculous that they cannot give you a delivery date when it is so soon. I really cannot believe it!
[HTC 10 Guides, News, & Discussion] Phil750123:
I did see a post where HTC UK confirmed that those who pre ordered directly would receive the device no later than those who pre ordered with a store.

So be interesting to see if amazon/cpw deliver tomorrow as thats HTC lieing to us!
[HTC 10 Guides, News, & Discussion] weepatc:
Has anyone received a shipping email from CPW yet? I would've thought these would have been sent out today if we're going to receive the device tomorrow. Still time yet though!
[HTC 10 Guides, News, & Discussion] c4llum:
im gunna call them again. some people on twitter being told 18th but I think (hope!) thats just their twitter team reading date off website for newer orders
[HTC 10 Guides, News, & Discussion] weepatc:
Let me know how you get on mate.
[HTC 10 Guides, News, & Discussion] exocetdj:
Gave up on the UK vendors, not their fault though

Looking forward to next week!
[HTC 10 Guides, News, & Discussion] fishluke:
Still not shipping information on my gold phone from e2save branch of CPW.
[HTC 10 Guides, News, & Discussion] giorgoxxi:
Mobiles.co.uk (same company as e2save and CPW) are shipping mine tomorrow for delivery on Monday. Confirmed.
[HTC 10 Guides, News, & Discussion] ste1164:
I have read some UK based reviews of the HTC 10 which state the device will be arriving mid may.
[HTC 10 Guides, News, & Discussion] Stephen:
When did you order. I ordered last night, but was not holding much hope for a delivery tomorrow!
[HTC 10 Guides, News, & Discussion] exocetdj:
Oh [MENTION=2746542]Stephen[/MENTION]

Give buymobiles.net a call.

They were eluding to delivery next week. They have all variants going I think.
[HTC 10 Guides, News, & Discussion] c4llum:
Called CPW to explain confusion over 6th/18th dates and to get clarity on my order. She went away for ages to speak with the team and came back to say:

- Phone was in stock

- As i ordered on 13/4 (when CPW launched preorders) it would be dispatched to arrive with me tomorrow (6th) as promised.

- that I would recieve a shipping text from DPD later today

- that more recent orders will be by 18th so it will depend on when you got your preorder in and how many phones they have in that initial batch to ship today

Fingers crossed...
[HTC 10 Guides, News, & Discussion] mnp:
Pre-ordered directly on HTC UK site on 22/4, still not received any shipment notification email, although payment was taken around a week ago.
[HTC 10 Guides, News, & Discussion] fishluke:
14/04. Was told about a week ago it'd come on the 9th but seeing CPW claim delivery tomorrow for some people makes me think I may get it tomorrow. But who knows it may even be delayed or something.
[HTC 10 Guides, News, & Discussion] Deadeye*:
Also still mothing from mobiles.co.uk
[HTC 10 Guides, News, & Discussion] c4llum:
i think like the US thread it will just suddenly happen and those of us who ordered early enough will hopefully start to see dispatch notifications later today...
[HTC 10 Guides, News, & Discussion] Jump1ng:
Yeah I mean CPW and mobiles have had 6th for the date for a long time and was confirmed to me by a mobiles.co.uk employee earlier this week when I was inquiring about having to change to home address if it shipped out on the 6th. That they expected the phones to ship on the 5th for delivery on the 6th and that DPD wouldn't do Saturday delivery. So I really hope it will ship today for delivery tomorrow.

I'm sitting refreshing my phone every 10min for order confirmation email and i get so excited when I see new mail...just for my hopes to get dashed so far any way :)
[HTC 10 Guides, News, & Discussion] alexp999:
What I don't understand is that if CPW has been given some stock and allowed to ship for/from tomorrow, then surely the HTC UK website can do the same, for the earliest orders at least.

Has anyone else still got their order with HTC UK from 12th, or have people cancelled now?

Mine was placed around 5:30pm, so a good few hours later than it went live. I didn't place it until I saw the voucher code.

The fact HTC have renewed the pre-order voucher code, does make me thinking it's not shipping this week.

I paid by Paypal too, so can't even keep an eye out for a credit card charge as they already have my money.
[HTC 10 Guides, News, & Discussion] Rotten Ross:
I pre-ordered mine in store at cpw yesterday and speaking to the staff I was told that only a couple of people pre-ordered in that store and that the grey/silver wasn't available until the 18th. Some confusing info coming out. As I ordered mine late it's my own fault but I feel sorry for those who ordered it early if it only comes out on the 18th.
[HTC 10 Guides, News, & Discussion] c4llum:
bear in mind USA customers (on different timezones) only just suddenly started getting dispatch notifications from htc over the last few hours (our late evening and while we were sleeping)

there is still time in the UK for a big batch of people to get dispatch emails later today and delivery to addresses by end of tomorrow 6th May...
[HTC 10 Guides, News, & Discussion] weepatc:
Thanks for the info. I preordered 16/4 so fingers crossed, but to be honest not really too bothered either way. A lot more things to worry about [emoji12]
[HTC 10 Guides, News, & Discussion] c4llum:
well that would make sense as the website changed to say delivery by 18 May back at the end of april so anyone ordering after then shouldn't expect it sooner.

the problem will be those who were still told delivery 6th May if they havent got enough initial stock to go around - we'll just have to wait and see... and we're all good at waiting.. [emoji16]
[HTC 10 Guides, News, & Discussion] tonnytech:
also confirmed with cpw will be receiving a grey htc 10 on the 6th tomorrow :)
[HTC 10 Guides, News, & Discussion] Rotten Ross:
Did you get a confirmation email?
[HTC 10 Guides, News, & Discussion] Adam182:
Which suggests its not so soon as the "Early May" they claim.
[HTC 10 Guides, News, & Discussion] tonnytech:
Nope was told i wouldn't receive one as i ordered over the phone order placed 14/04 , however i was informed i would receive dispatch notice from dpd later today and the lady i spoke to confirmed ltd stock.
[HTC 10 Guides, News, & Discussion] c4llum:
exactly what i was told. so hopefully we're part of the lucky few who got in there early enough! [emoji41]
[HTC 10 Guides, News, & Discussion] Phil750123:
for those order cpw, i ordered samsung s6 edge last year when it come out, ordered at 6pm (think it was despatched around 8pm) and received 7.30am the next day (which was a sat) but i did pay £5 for sat delivery.

Does help the phone shipped from a cpw birmingham warehouse which is where i live. So dont't worry you still have ages!!!
[HTC 10 Guides, News, & Discussion] c4llum:
exactly. and delivery is with DPD who are in my opinion the best in UK currently at quick and efficient deliveries with excellent communication from the drivers so hopefully all will be well once CPW hand over our phones!
[HTC 10 Guides, News, & Discussion] 10rdan:
Agree re. DPD, just hope they are used for delivery.
[HTC 10 Guides, News, & Discussion] c4llum:
they are for Carphone Warehouse orders. no idea who HTC will be using direct
[HTC 10 Guides, News, & Discussion] Stephen:
MY CPW order is confirmed for the 18th. Trying to get through to cancel now.

Great cant get through to the team to cancel the order! Is there any way to do it online?
[HTC 10 Guides, News, & Discussion] c4llum:
even the gold one? oh dear. how do you know did you order online and get email?
[HTC 10 Guides, News, & Discussion] ste1164:
I really don't think its coming for tomorrow. I still have my HTC order as a £50 saving is far more important to me than when a phone arrives (I can wait).
[HTC 10 Guides, News, & Discussion] c4llum:
try 0800 424800 and then options 2,1,2,1...They will say 'we're currently experiencing high call volumes etc.' but i just wait a second and then it gets me straight through to customer service every time
[HTC 10 Guides, News, & Discussion] jadaress1:
Hi, ordered from mobiles.co.uk the gold one, the site is showing that as in stock now but not the other colours yet. Just got off the phone to them and they say mine has gone to dispatch with scheduled delivery date for tomorrow. I should recieve an email later with deluvery slot.
[HTC 10 Guides, News, & Discussion] oawalker:
Cpw now shows in stock for gold version
[HTC 10 Guides, News, & Discussion] fishluke:
e2save now shows in stock too, although for new orders prices have gone up a huge amount on Vodafone who I ordered with, not sure about other networks. Anyway hopefully this means it will arrive tomorrow.
[HTC 10 Guides, News, & Discussion] evak2979:
Yes, I spoke with not one but two online reps, and a phone one - all three confirmed my gold one is in 'picking' state, and to be delivered tomorrow. To be fair, the phone itself doesn't look too tacky. I couldn't stomach the platinum S6/S7s, but the HTC gold seems more subtle :)
[HTC 10 Guides, News, & Discussion] RealEvil:
So has anyone called HTC to find out when they ship? I ordered Silver on first day of pre-orders... wondering when it will arrive?
[HTC 10 Guides, News, & Discussion] fishluke:
HTC UK on twitter still saying they don't know when the release date is but carphone warehouse group appear to have stock and be shipping some pre-orders out for tomorrow.
[HTC 10 Guides, News, & Discussion] spicypixel:
It's truly impressive how lacking digital river is.
[HTC 10 Guides, News, & Discussion] Stephen:
Perfect thanks! Got that one canceled. Rather just wait for my amazon silver order!
[HTC 10 Guides, News, & Discussion] evak2979:
it is very unfortunate your gold did not go through...especially how mine did, about the same time? did you get an email saying it was pushed back to the 18th?
[HTC 10 Guides, News, & Discussion] Stephen:
No talked to them online and confirmed delivery for the 18th
[HTC 10 Guides, News, & Discussion] evak2979:
super strange... I am pretty sure if you ordered right now, you'd get it - it appears in stock on their site.
[HTC 10 Guides, News, & Discussion] c4llum:
yeh thats what i was about to post...

---------- Post added at 02:45 PM ---------- Previous post was at 02:44 PM ----------

yes although haven't had my CPW shipping confirmation email yet. still just going by what ive been told on phone....
[HTC 10 Guides, News, & Discussion] alexp999:
I wonder if the CPW website is behind....

Or perhaps HTC have asked retailers to hold off on shipping?
[HTC 10 Guides, News, & Discussion] evak2979:
it could be that we are alerted in the very last moment that it's all cancelled - after all, phone and online reps also go by site.

alternatively, it could be just a thing for the gold model.
[HTC 10 Guides, News, & Discussion] alexp999:
From HTC UK's twitter:
[HTC 10 Guides, News, & Discussion] Stephen:
Yes even spotted the clock and collect which is odd!
[HTC 10 Guides, News, & Discussion] oawalker:
You should have kept your order
[HTC 10 Guides, News, & Discussion] Stephen:
Naw got a pre order with amazon for the silver, also expected 18th and I want the silver more than the gold!
[HTC 10 Guides, News, & Discussion] oawalker:
Same here until I realised I will have a case on it covering the back and I will only see the front.
[HTC 10 Guides, News, & Discussion] c4llum:
interesting...
[HTC 10 Guides, News, & Discussion] Stephen:
Tell them that amazon also had to push their orders back as well!
[HTC 10 Guides, News, & Discussion] alexp999:
I think no date is worse than a date 2 weeks away...

At least then we could forget about it for a bit...

I can wait for the phone, but I hate no knowing how long I'm waiting for, lol.
[HTC 10 Guides, News, & Discussion] animaleyes76:
HTC UK Twitter "We're sorry you feel that way. It's not that we don't have a planned date, just that we don't want to disappoint if there are any last minute changes ^CD"

So we know CPW have stock and are shipping tomorrow and now we get that there "could" be problems/delays via HTC.com........

They are complete jokers.
[HTC 10 Guides, News, & Discussion] potsykate:
I've just got off the phone to HTC UK, complete waste of time. I'd get better sense from my dog!! He didn't have a clue when my phone is coming or even when it will be ready for shipping!!

On two occasions I have spoken with them and emailed them to change the color from silver to black, that has not been done either. If I want black I will have to cancel my order and reorder in black. To say I'm peeved at their lack of concern is an understatement, they don't seem to have a clue what they are doing in all honesty.

I really have lost faith in HTC UK, the guy on the phone was clueless as to even a estimate delivery date. He kept repeating it will arrive about two days after you get the tracking info. I pushed and pushed when the tracking info would come, not a clue!!

I guess it will turn up when it does and not before.
[HTC 10 Guides, News, & Discussion] c4llum:
I can reassure you that it will definitely not turn up before it turns up. [emoji12] #htclogic
[HTC 10 Guides, News, & Discussion] evak2979:
Just got off live chat with a CPW rep. He even gave me my tracking number for the gold unit arriving tomorrow.

So yes - gold units are available. And the more I look at it, the more I realise it's subtle and nice. I don't like the grill being gold as it appears to be as much, but I like how the back reflects/changes that topaz gold and the white front.

But yes - gold units in stock :)
[HTC 10 Guides, News, & Discussion] c4llum:
right im gunna call for my tracking number...
[HTC 10 Guides, News, & Discussion] Phil750123:
Just keep pounding them on twitter, make sure they are aware a lot of people are unhappy
[HTC 10 Guides, News, & Discussion] evak2979:
go live chat, much easier :) . They also did mention in LC that there are problems with some customers not receiving confirmation emails.
[HTC 10 Guides, News, & Discussion] c4llum:
live chat are telling me they are sales only and cannot give me that info...??
[HTC 10 Guides, News, & Discussion] evak2979:
really?

i've spoken to 3 of them since morning and all 3 helped out - live chat, being that pop up window you get when you are browsing that asks you if you want to find a good deal or something :)
[HTC 10 Guides, News, & Discussion] c4llum:
yep same chat - il try again til i get a helpful rep!
[HTC 10 Guides, News, & Discussion] Phil750123:
I've just tweeted who looks to be head of marketing for HTC UK Ben Hayes, see if he can clear things up and save a PR disaster !
[HTC 10 Guides, News, & Discussion] alexp999:
Clove has now gone from 9th May to 13th May :(
[HTC 10 Guides, News, & Discussion] mnp:
I just also got off the phone with HTC UK. Similar story. He said that it will arrive 'some time in mid May' and when I pressed him for something more accurate, he said, sorry we can't say specifically.

He also said that the courier is DHL if that helps anyone. Very frustrating.
[HTC 10 Guides, News, & Discussion] c4llum:
interesting delivery news from CPW... wonder if they're having to delay everyone else placing new orders so they can focus delivery resources with DPD to get our HTC 10s out...!?

http://selfhelp.carphonewarehouse.c...iew()=c{47eab150-bcb1-11de-e56d-000000000000}