yashsingh1/xdaforums huggingface dataset:
[Verizon HTC 10 Questions & Answers] SerArris:
I had cancelled because I was irritated with the lack of communication from HTC and their ridiculous way of shipping orders. The wife called me a grouch and I think I may have gained a little perspective on things. Been busy lately working on my car. Springs, struts, shocks, rotors and brakes. Oh and a caliper too. That thing took forever to find... wife had ordered me an air compressor and it was 2 weeks late along with a new air wrench that was also 2 weeks late. Maybe I have been grouchy so apologies to anyone here.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
All good brother. Life is indeed a bit**
[Verizon HTC 10 Questions & Answers] glennsamuel32:
It's so ironic that you have that username ;)
[Verizon HTC 10 Questions & Answers] jbea007:
So mine's is coming in Mon. I ordered it Tues .Hopefully by then I can pop in my VZW sim and everything works just fine.
[Verizon HTC 10 Questions & Answers] sevenvt:
I was "lucky" enough to have accidentally changed my plan back when at&t was axing their UDP, the benefit of that accident has been refreshingly liberating for the past 6 years.

Glad to report no problems at all on at&t.

---------- Post added at 11:34 PM ---------- Previous post was at 11:30 PM ----------

HTC customer service and their sales process in general is lacking and I neared cancelling when I heard they needed a direct signature and wouldn't let me hold the package at a facility, luckily my local fedex was good enough to just sit on it this morning. You aren't a grump... or maybe I'm also a grump... very possible.
[Verizon HTC 10 Questions & Answers] afuller42:
same here. do they call you up trying to get you to switch to "save you money". I always laugh and say no way and hang up on them.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Funny, just got shipment notification for my unlocked 10 as well![emoji23]. Any other time I would be jumping with joy. Oh well them being ass hats and not letting our devices on VZW was always inevitable and highly likely. Oh well. Hopefully I can refuse delivery and have it sent back so I do t have to go through return process. Or perhaps I should sit on it and maybe we get lucky?? I don't know. Everyone have a good weekend anyway!
[Verizon HTC 10 Questions & Answers] Brnway:
Well, since they said it would take 1-3 days to add to the database, and it's been 1 day so far, I think it's pretty early to give up on it.

I'd wait until Wednesday at the earliest before giving up. That gives them 3 business days like they said it would take.

Personally, I'll give them a couple of weeks before I give up on it, but then again, I haven't pre-ordered for exactly this reason.
[Verizon HTC 10 Questions & Answers] SerArris:
I guess I'm hoping that something will happen that allows up to use our phones on Verizon. Just keeping my fingers crossed.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Tru dat[emoji108]
[Verizon HTC 10 Questions & Answers] droidiac13:
No luck so far.
[Verizon HTC 10 Questions & Answers] SerArris:
Hopefully when they really start getting an influx of requests, things may work out for us.
[Verizon HTC 10 Questions & Answers] droidiac13:
That would be nice.
[Verizon HTC 10 Questions & Answers] Antny6:
They're the worst company I have ever dealt with customer service wise. Everybody's ignorant and there is never a Superior for you to talk to...
[Verizon HTC 10 Questions & Answers] Tidbits:
I haven't had trouble with them. I think it may be due to me not having to call them much but out of all the HTC devices I had that had a problem they have been pretty quick. A lot better than what I had with Samsung or OnePlus... OnePlus made me want to go postal a few times.
[Verizon HTC 10 Questions & Answers] orvon.freeman:
LMAO that sounds like Verizon. Really over past 3 years I have always been able to talk to a supervisor or at least had one call me back to fix any issues I had. Also to replace my M7 that I made the mistake and couldnt recover. They did it as a faulty software and sent me a new one.
[Verizon HTC 10 Questions & Answers] noahjk:
Currently own a VZW 10, have an Unlocked one being delivered Monday ... trying to decide which one to keep over the next two weeks. It basically comes down to whether the VZW can be rooted or the Unlocked can be used on VZW faster.
[Verizon HTC 10 Questions & Answers] thegrants82:
Since you can only use one of them on Verizon your decision should take about 2 seconds.
[Verizon HTC 10 Questions & Answers] noahjk:
As of now. Still have 13 days left on my return for magic to happen :)
[Verizon HTC 10 Questions & Answers] TozABG:
Same with me

My unlocked version is at fedex facility, notnsure if I am gonna pick it up
[Verizon HTC 10 Questions & Answers] RemnantKing2:
Is the 30 day return from HTC count from when we placed our pre-order or from when we received our phone?
[Verizon HTC 10 Questions & Answers] Captain_Throwback:
When you received it.

I really wish I had one of these unlocked 10s you guys are refusing/sending back. I won't have mine for weeks, according to HTC.
[Verizon HTC 10 Questions & Answers] RemnantKing2:
I am hanging on to it for a few more days. I want to keep it, but if it won't work on Verizon it doesn't make sense to essentially keep a paper weight.
[Verizon HTC 10 Questions & Answers] SerArris:
Is the issue IMEI's not being in their database? I'm just wondering if there is hope still. I remember someone mentioning about 1-3 days about something...
[Verizon HTC 10 Questions & Answers] droidiac13:
I wish they would just effing get this resolved, but I'm losing faith. I didn't want to, but I'm heading to AT&T now.
[Verizon HTC 10 Questions & Answers] MrNetwork:
The 10 is a great phone, but the thing that was going to push me into buying it finally was the chance of unlocking the bootloader and being able to use it on Verizon. If I have to get a phone where the bootloader is unlockable, I'm going to wait for the Note 6.
[Verizon HTC 10 Questions & Answers] Tidbits:
Samsung lock down their bootloaders on the US variants now.
[Verizon HTC 10 Questions & Answers] Brianp48093:
I have a branded Verizon HTC 10, but I'm returning it within 14 days if a root solution isn't found. This is crap not being able to mod the phone how we want. I'll return it, go back to my ROOTED GS4 and order a Nexus or Moto Pure. The HTC 10 is an awesome phone, but being locked down is driving me nuts.
[Verizon HTC 10 Questions & Answers] droidiac13:
Just left AT&T. Phone works great on it. If they allow the unlocked on Verizon I can always go back. I know that's not an option for many. I just really wanted to put it through the paces to see what it could do.
[Verizon HTC 10 Questions & Answers] SerArris:
Alright. If it doesn't end up working on verizon, I wonder if I can cut enough from my Verizon bill to justify a single line on at&t... hmmm.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
I would say if you are not "ball and chained" to an UDP like me, then go for it! Screw Verizon for these kind of shanannies!
[Verizon HTC 10 Questions & Answers] SerArris:
I'll run the numbers and see if it's feasible. Gotta keep verizon though for my in-laws. Only thing that works at their place!
[Verizon HTC 10 Questions & Answers] droidiac13:
You could always go with the prepaid. I think that's a pretty reasonable way.
[Verizon HTC 10 Questions & Answers] SerArris:
Oh ok. I don't know anything about prepaid plans!
[Verizon HTC 10 Questions & Answers] droidiac13:
They got one that is $40 per month with unlimited talk, text and data. First 2gb are high speed then it gets throttled down to 128kbs. Not a bad deal though
[Verizon HTC 10 Questions & Answers] SerArris:
That's an AT&T plan? I usually wifi at home and work but 2GB may be pushing it. Wonder if they still give the discount for merging directv and AT&T plans...

Thanks for the info. I'll definitrly try and find what works best!
[Verizon HTC 10 Questions & Answers] Tidbits:
That looks like a prepaid plan. All their post paid from what I remember is pay per GB and not a throttle.
[Verizon HTC 10 Questions & Answers] droidiac13:
It is prepaid. We were talking about that above.
[Verizon HTC 10 Questions & Answers] SerArris:
I'll keep my eyes out for something. Hopefully it won't come to that though!
[Verizon HTC 10 Questions & Answers] SerArris:
https://www.frequencycheck.com/carr...gb-htc-perfume/verizon-wireless-united-states I don't really know anything about this site but it seems to show that the HTC 10 is 100% compatible with Verizons network. Anyone else see this?

Probably grasping at straws!
[Verizon HTC 10 Questions & Answers] ticholas:
As has been mentioned before here, while the device itself has the capability of functioning on vzw, vzw does not allow it to function on its network. They would need to load the imei into their database.
[Verizon HTC 10 Questions & Answers] Tidbits:
The question is WHO. If HTC didn't submit the IMEIs then the FCC would see Verizon is in the clear. Only a complaints to the FCC would get this resolved.
[Verizon HTC 10 Questions & Answers] SerArris:
I understand that. I have posted several times which bands the phone supposedly supports. My point is trying to give us as much ammo as possible to get verizon to allow us to activate these things on their network. I also BELIEVE just like you that it's an IMEI database issue but do we have any actual proof of that yet? We don't know positively yet.

---------- Post added at 11:07 PM ---------- Previous post was at 11:00 PM ----------

Maybe verizon asked them not to! [emoji1]
[Verizon HTC 10 Questions & Answers] Tidbits:
We all already known before preorders started. If HTC withholding the IMEI the FCC isn't going to do much. If HTC is trying to give the IMEIs as we speak then Verizon is the one and the FCC will make sure it happens. If people want it to work we need to push the issue with the FCC, and that'll get the ball rolling quicker.
[Verizon HTC 10 Questions & Answers] SerArris:
I don't disagree with that at all. I just want the issue as clear as possible. Haven't we all run into the clueless rep who had no idea what they were talking about? I want to have every bit of information possible to throw at them when they make stupid statements. Even HTC told me yesterday that the Verizon variant operates on different frequencies. Sorry guys, just want to help.
[Verizon HTC 10 Questions & Answers] Tidbits:
Yep so our best option is the FCC and have them look into it. The reps are clueless on both companies. Finding someone who knows what they are talking about is like winning the lottery.
[Verizon HTC 10 Questions & Answers] SerArris:
You got that right
[Verizon HTC 10 Questions & Answers] allroy75:
My unlocked will be here tomorrow. I'm starting to wonder if Vzw and htc aren't in cahoots here. I'm not really sure how the process works but I'm wondering if when we call and give Vzw the emei numbers is it the same as htc giving it to them or is it different? Also how do we go about contacting the Fcc about this? Something about this situation seems fishy as hell....
[Verizon HTC 10 Questions & Answers] SerArris:
Mine will be here tomorrow also. I'll probably head into a Verizon store if there is time and try and activate it there.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
That's what I've been saying. I know it sounds ridiculous and the FCC would definitely find Verizon but it's a drop in the bucket to them and unfortunately we are too when it comes to this
[Verizon HTC 10 Questions & Answers] dottat:
Verizon will say the HTC ten is compatible with their network and that it's sold by them and others. That might be how they split hairs.
[Verizon HTC 10 Questions & Answers] Tidbits:
That doesn't work see Nexus 6. If they can't activate the phone they have to prove something is wrong and it's not caused by them. Since they sell and activate them then the burden of proof would be harder to prove. The only way they'd get away with it is IF HTC did something. For example the Nexus 9.
[Verizon HTC 10 Questions & Answers] dottat:
Yep. Verizon has a couple points they likely can argue.

Hope you guys can get somewhere..
[Verizon HTC 10 Questions & Answers] Tidbits:
Good thing for me I use 3 of the 4 major carriers for work and home. I can swap Sims or devices. Would prefer to use one device like the 5X for example. I just hoping either HTC or Verizon to get their hear out of their *** and fix the problem.
[Verizon HTC 10 Questions & Answers] MortimerR:
Has there been any confirmation if the Verizon version of the 10 is able to have its bootloader unlocked/rooted?

Because as it stands now, not being able to use the unlocked version from HTC, only having one color and not being able to root it the VZW...it's like they don't want people with Verizon plans to use the thing.
[Verizon HTC 10 Questions & Answers] SerArris:
I think when the answer to that comes, it'll be here... http://xdaforums.com/htc-10/help/htc-one-m10-t3324852
[Verizon HTC 10 Questions & Answers] RemnantKing2:
Just put in a request to return my Unlocked HTC 10, and placed my order for the Verizon variant. Not going to bother waiting any longer. Whether the bootloader is unlockable or not isn't too much of a concern to me, and I can always disable the Verizon bloatware. My main concern was if they were going to honor the $100 pre-order discount since that's how I bought the Unlocked version and after talking with their support they said they can honor that so that's what I am doing.
[Verizon HTC 10 Questions & Answers] allroy75:
So how much did it cost you then? I thought I saw Vzw selling it for 550 on payments
[Verizon HTC 10 Questions & Answers] RemnantKing2:
I am still technically under contract, so I am not able to opt for the payment plan that Verizon is offering. $599 before taxes, Uh Oh Protection, and 6 months interest free payment thanks to using PayPal credit, which was everything I was getting with the Unlocked version.

The $550 deal is by buying it directly from Verizon using their payment plans, which includes an activation fee and you lose the Uh Oh Protection.
[Verizon HTC 10 Questions & Answers] allroy75:
**** that's not a bad deal. While they were feeling generous you should have got them to unlock the bootloader ?
[Verizon HTC 10 Questions & Answers] dottat:
Add to this if you are on a share plan XL or higher they give that line an additional 2 gig's for life.
[Verizon HTC 10 Questions & Answers] aer0zer0:
if you purchase online from vzw, do the payment plan, they throw the activation/upgrade/got you by the pants fee $20 as well
[Verizon HTC 10 Questions & Answers] sdamark:
Yeah, I just ordered the Verizon version straight from HTC. I'm sure we'll be able to S-Off soon enough (someone is bound to get an updated Java card or clip, or, Jcase and crew will come up with something), not that worried. With [MENTION=3472611]dottat[/MENTION] still on Verizon there is always hope. ?
[Verizon HTC 10 Questions & Answers] NICG:
If anyone has s-off'ed their Unlocked version and plan on using it on Verizon PM me I want to have you try something.
[Verizon HTC 10 Questions & Answers] SerArris:
Well, mine will be here tomorrow. If we can't use them on Verizon, I'll probably switch my line to either a prepaid or some offering from AT&T. They offer a 5GB prepaid plan for $55 a month (with Auto-Pay), and also an unlimited plan which comes out to about $85 after taxes, my company discount, and $10 a month off for having DirecTV. Not optimal but I'm considering it. I saw Cricket has an unlimited plan for about $65 (with Auto-Pay). That one limits speeds to 8Mbps. I'm embarrassed to say this but that's twice as fast as my home internet. Not sure which way to go!
[Verizon HTC 10 Questions & Answers] droidiac13:
I switched over to AT&T on Saturday. Works like a charm!
[Verizon HTC 10 Questions & Answers] awareunlikeu:
If you have Verizon UDP, keep with it! Otherwise F em!
[Verizon HTC 10 Questions & Answers] sdamark:
Verizon is the only carrier, in my area, that has reliable 4g service.

Also I still have my unlimited data plan, so I'm sticking with VZW.

S-Off will come, it always does. Patience.
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Yeah unless you just don't use the device that much, there is nothing worth getting rid of a VZW UDP
[Verizon HTC 10 Questions & Answers] SerArris:
Might be a dumb question but for those who have tried just taking their sim and putting it into their HTC 10, has anyone actually called Verizon first before just swapping the sim card? Just wondering if maybe swapping the sim before calling them and activating might blacklist the IMEI? Or is that even possible?

*EDIT* Only asking because while I was calling Verizon and paying off my phone ($.76 so I couldn't pay it online), I told her what my plan was. She said when I get the phone just ask for a tier 2 tech and that she would put a notation in my account of my intentions. Said there shouldn't be any problems even though it's an unlocked phone. Probably the most competent sounding rep I have ever spoken to. We will see. Phone should be here before noon so hopefully I have time to do it before I leave for work!
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Still need a Guinea pig? I get mine here today

---------- Post added at 03:57 PM ---------- Previous post was at 03:53 PM ----------

Keep us posted. I get mine today as well. Was going to refuse the phone so I can go ahead and get my refund started quickly, but I think I'm going to sit on it until Friday and see if anything materializes.
[Verizon HTC 10 Questions & Answers] SerArris:
Well it seems to be a no go. Was on the phone with a tier 2 tech for an hour trying to get it to work.

---------- Post added at 12:21 PM ---------- Previous post was at 12:18 PM ----------

So should I go with the unlimited AT&T plan which throttles after 22GB or unlimited with cricket which has a max of 8GB down speed but unlimited data? Cricket is about $20 cheaper. I figure I could get a tethering app since I believe mobile hot spot won't work with either one.
[Verizon HTC 10 Questions & Answers] MortimerR:
I think because for most phones, putting an unlocked device on their networks isn't a problem. But from what people have found, the unlocked HTC's imei doesn't exist in Verizon's database, either because HTC hasn't given them out to Verizon, or Verizon refuses to add them.
[Verizon HTC 10 Questions & Answers] SerArris:
Well that's definitely possible. Maybe I ought to go pre-paid until it gets sorted out...
[Verizon HTC 10 Questions & Answers] awareunlikeu:
On phone with VZW CS now trying to activate my Unlocked HTC 10.. Im sure I will be no different, but all of us hoping it will work needs to do this so it shows in their system that we are trying to do this!
[Verizon HTC 10 Questions & Answers] droidiac13:
Good luck man! Make it happen!!
[Verizon HTC 10 Questions & Answers] awareunlikeu:
Just got off phone with VZW CS, and the agent said that the nano sim that is in my iPhone 6 Plus "was not compatible" with the nano sim that I would need for my New Unlocked HTC 10? I know this is total BS, but I am going to a VZW store to ask for a "NFC enabled Nano sim" Which I think I already have in my iPhone, but I'm going to do it anyway just to rule it out in the off chance I am wrong?
[Verizon HTC 10 Questions & Answers] Schedonnardus:
I assume that the nano sim in my M8 is "NFC enabled?"
[Verizon HTC 10 Questions & Answers] awareunlikeu:
I would certainly think so?! My iPhone 6 Plus has Apple Pay which is NFC? Like I said I think it's total bull**** but going to do it anyway just so it can be ruled out as being a reason. When I call her back later I'm going to try to get more info and see if the IMEI numbers have been added and if she sees it there? I'm sure I'll be put on hold and she will read from a script but maybe I can get transferred to a more knowledgeable tech-support when I start asking the hard questions?
[Verizon HTC 10 Questions & Answers] notinterested:
You must be joking... Verizon is far more picky than you think, the fact that you need a pre activated sim to activate a non verizon branded phone says that much. Just because you can backdoor it on a few phones you think they are not picky?

They literally do pretty much everything they can to keep you from doing it but you seem to think they are cool with it?
[Verizon HTC 10 Questions & Answers] EMSpilot:
Verizon bring your own device

Has anyone tried this Verizon Link:

http://www.verizonwireless.com/bring-your-own-device/

Just curious if an unlocked non Verizon HTC 10 passed the IMEI test.
[Verizon HTC 10 Questions & Answers] Zach092:
Yup, this is what it tells me:

[IMG="Verizon Error"]http://i.imgur.com/soDhbFE.png[/IMG]

---------- Post added at 07:26 PM ---------- Previous post was at 07:24 PM ----------

Same BS they gave me, and then when I went to the store they told me that it was the right SIM card and refused to give me a new one. I still have not heard back from the guy who said he was going to email communications for me...
[Verizon HTC 10 Questions & Answers] EMSpilot:
Verizon bring your old phone

So much for Verizon's bring your own phone program LMAO!! I would assume that Sprint's HTC 10 will have an unlocked bootloader. Someone needs to key in an IMEI from a Sprint HTC 10 when it comes out in a few days and see if it passes the IMEI test. In time maybe Verizon will accept an unlocked HTC 10. I would guess it all depends on how often they update their acceptable IMEI database. I am very interested in this phone and will continue to search for a solution. Good luck guys.
[Verizon HTC 10 Questions & Answers] rejenet24:
I purchased an unlocked HTC 10 and had the same no-go everyone else has had.

I called Verizon support (8009220204), told them I had an unlocked version, and while my IMEI wasn't in their data base, she said no problem, and sent a form to the "Device Management Database" group to have my IMEI activated. The "official" wait time she said was 24 hours, but she said most of the time it's a few hours and she'll call me when its done.

I'll report back what I hear!
[Verizon HTC 10 Questions & Answers] Zach092:
Just out of curiosity, what did you say to them when you called in order to get them to do that for you? I've called that same number twice now and they told me there was nothing they could do for me and that I should take my phone into the store. I'm sure its just luck of the draw and depends mostly on the cs rep you get but I'd like to try calling them again and saying whatever it is that you said haha.
[Verizon HTC 10 Questions & Answers] rejenet24:
Nothing other than I was trying to activate my new HTC 10 I purchased directly from HTC unlocked with the SIM card I was already using. The first girl who answered said she couldn't get it work, and she transferred me to a "technician" who after trying to enter my IMEI some advanced way said she'd get it added, asked me a few questions like what color, drive size, etc. and that was it. It was a shockingly pleasant experience, assuming it works out.