yashsingh1/xdaforums huggingface dataset:
[HTC 10 Guides, News, & Discussion] skypilotofhope:
Nope. No free gift for Canadians. However, if you ordered your phone via HTC, Uh Oh protections does come with it, which is pretty cool.
[HTC 10 Guides, News, & Discussion] stonew5082:
Does anybody have a screenshot of the 12 month promotion from PayPal? I need it, they're trying to screw me
[HTC 10 Guides, News, & Discussion] Tidbits:
You sure you signed up for it. I think it should be on your PayPal receipts if you did, or their receipt you get. There should be a record of it.

Google is your friend :)

http://imgur.com/cGG04ap
[HTC 10 Guides, News, & Discussion] stonew5082:
yeah I totally google'd if after I posted here lol. Thanks anyway! They sent me a 6 month email. Such bull****. Then they changed the website, removing the 12 month promotion and not automatically fixing all the people's accounts they promised it to! But I'm preaching to the choir here.
[HTC 10 Guides, News, & Discussion] knightdaemon:
So how long did you wait until it started to ship? I ordered on June 19. This is so disappointing after all the online retailers ship within 24 hours of order.
[HTC 10 Guides, News, & Discussion] blumpkinblake:
Never received my April 12th preorder. Contacted support several times. Requested a refund the beginning of June, never got it. Requested a refund last week, never got it. Finally, called in again, they said they never got my refund notice.

For 2 months they couldn't get it delivered since they never got my refund notice (online support)

Supposed to get a call tomorrow about finally getting a refund.
[HTC 10 Guides, News, & Discussion] FearlessAZ:
I would be furious
[HTC 10 Guides, News, & Discussion] knightdaemon:
Wow... I would have jumped to the credit card company to get it reversed!

(mine is currently showing Pending Fulfillment, it's been 3 days...)
[HTC 10 Guides, News, & Discussion] FearlessAZ:
Ditto. I would call and dispute it immediately. At least you will have the money until htc pulls their heads out of their asses. Or they just won't fight it. I had to do that. I wasn't waiting another 2 weeks for htc to process everything.
[HTC 10 Guides, News, & Discussion] arcane613:
I received the free gift yesterday. I had no idea it was coming, no email from either HTC or DR, no contact from FedEx, etc.. But it did arrive via FedEx. I'm in Ontario, Canada (was when I ordered the phone too).
[HTC 10 Guides, News, & Discussion] Andy Lin:
When did you order? I order in April. I still do not see anything yet. I also saw one paragraph yesterday. It says Canadian HTC 10 is not quality uh oh protection! That was mistake to show on the website. HTC removed it from the order page. I got the document which shows that I have uh oh protection with HTC 10. I am really confuse about it now. I have no idea what is HTC doing. :mad:
[HTC 10 Guides, News, & Discussion] arcane613:
May 5th, I received mine on May 13th (posted here).

According to the receipt, I "ordered" this gift on May 27th, with a shipping date of June 20th.

Yeah, I'm not sure that I actually have uh-oh protection, as I thought that was US only, but I do have a couple docs now that say I do lol
[HTC 10 Guides, News, & Discussion] Andy Lin:
I got my gift on Thursday. I did not get any information about this gift. It is very late to get it compare with you.

I also not sure about uh-oh protection. I just saw one paragraph that mention that was mistake. Canadian does not get this service. :mad:
[HTC 10 Guides, News, & Discussion] blueadept1:
I just got my gift last week. In Canada. Ordered early. It says that the order was placed on May 26th. It came with the Uh Oh protection card thing.

If it makes a difference, I had to hack the HTC site a bit when I ordered in order to place my order successfully, by changing En_US to En_CA in the site address.
[HTC 10 Guides, News, & Discussion] TheHappyBuddhist:
Hi everyone!

Seems like this thread is not active. I ordered my HTC 10 through HTC UK yesterday (1st August) and was notified that I'll be receiving an email once the shipment is done, but none till now. I was wondering how long it would take. I know it won't be as fast as other e-commerce sites, but curious to get my new phone.

Has anyone ordered through HTC UK? Any ideas about the shipment? :confused:

Thanks in advance!

Edit : Got the confirmation email but no ETA. Hope to get soon!
[HTC 10 Guides, News, & Discussion] crazy88:
Hi,

How long did it take you to get your phone? I just ordered mine from HTC (UK) this afternoon, so wondering!

Cheers!
[HTC 10 Guides, News, & Discussion] drumz0rz:
Not UK but there may be a similar lag if it's also Digital River fulfillment. I ordered US Unlocked on 7/28 in the AM and selected next business day AM shipping. Speaking with an HTC rep on the phone (when I didn't have the phone the next day as expected) they advised there is a 24-48 hr window for processing, after which you'll receive your shipment notice and at which point the shipping method chosen clock begins. I ended up receiving my device on 7/28.
[HTC 10 Guides, News, & Discussion] Kaptain Kaos:
Ordered mine Friday, 8/5. Paid for 2-day shipping at 7 dollars and some change. Shipped Saturday, 8/6, from Indianapolis. Received Tuesday, 8/9. I'm content. :) Didn't expect it to ship out on Saturday, I thought it would ship Monday and I'd have it Wednesday.
[HTC 10 Guides, News, & Discussion] TheHappyBuddhist:
I got my phone in 4 days, even though there was no information on ETA. It was pretty surprising as I opted for standard delivery. Hope you get your phone soon! :)
[HTC 10 Guides, News, & Discussion] crazy88:
Thanks for the replies! I haven't had any notifications from them yet. I travel to USA on Sunday, so hoping I get it before then as it'll pass some time on the boring plane journey! I'll report back when it arrives, but i'm getting more doubtful for it to arrive before my journey :(
[HTC 10 Guides, News, & Discussion] TheHappyBuddhist:
That's doubtful. But even without any confirmed ETA, I got it in 4 days. If you are lucky,, you might get it before Sunday! :fingers-crossed: By the way, did you opt for standard or express delivery?
[HTC 10 Guides, News, & Discussion] crazy88:
I opted for Express shipping, as I knew I was going away so wanted to rush it along. I think the company is based in Ireland, so hoping that once shipped it may be next day to the UK, but i'm making sure I don't get too excited, just incase ha!

---------- Post added at 10:22 AM ---------- Previous post was at 09:23 AM ----------

Update, Just had an email saying it's been shipped. Gives me 2 days for it to arrive before USA! I can't wait to sell my s7 edge, it's doing my head in. Laggy and buggy. And I refuse to believe i need to reformat a 5 month old phone, I never had to format my previous HTCs for lag etc.

Anyway, fingers crossed.
[HTC 10 Guides, News, & Discussion] mitchst2:
Ordered mine 07 Oct UK

Guess reading this I can expect delivery without any form of delivery confirmation. Only had order confirmation so far.
[HTC 10 Guides, News, & Discussion] khandelwalsiddharth:
Even I ordered on Oct 8, waiting for their shipping email.
[HTC 10 Guides, News, & Discussion] aknotts415:
anyone not get an order confirmation? My paypal just has a authorization on it for the amount.

---------- Post added at 04:12 PM ---------- Previous post was at 04:05 PM ----------

did you get an order confirmation email?
[HTC 10 Guides, News, & Discussion] khandelwalsiddharth:
Yes I've got the confirmation mail.
[HTC 10 Guides, News, & Discussion] mitchst2:
Any sign of yours yet?
[HTC 10 Guides, News, & Discussion] khandelwalsiddharth:
Yes got the tracking details. Expected delivery date is October 12.
[HTC 10 Guides, News, & Discussion] mitchst2:
Mines been sitting at the national sorting hub since 03:46 this morning. Can't see an expected delivery.
[HTC 10 Guides, News, & Discussion] aknotts415:
What kinda shipping did u pick
[HTC 10 Guides, News, & Discussion] khandelwalsiddharth:
Standard.
[HTC 10 Guides, News, & Discussion] mitchst2:
I paid the extra for express delivery believe it or not.
[HTC 10 Guides, News, & Discussion] mitchst2:
Yours turn up?

Mines still at the sorting hub ffs.

HTC say they may be waiting for a batch delivery. Great I paid extra for nowt.
[HTC 10 Guides, News, & Discussion] khandelwalsiddharth:
Got it delivered just now.
[HTC 10 Guides, News, & Discussion] mitchst2:
You lucky devil. Enjoy
[HTC 10 Guides, News, & Discussion] khandelwalsiddharth:
[emoji6]
[HTC 10 Guides, News, & Discussion] mitchst2:
Got mine today. :victory:
[HTC 10 Guides, News, & Discussion] herzzreh:
For what it's worth, ordered from HTC.com yesterday, shipped today for delivery tomorrow. No notification from HTC, found out from FedEx.
[HTC 10 Guides, News, & Discussion] Chewieez:
I ordered a Verizon htc 10 on Oct 8th which was the last day of their initial sale time line. They still haven't shipped it yet, 16 days later. They are waiting on stock apparently. Ugh I'm starting to wonder if I should just wait until their black Friday deals.... Which they have already started advertising.
[HTC 10 Guides, News, & Discussion] andybones:
If you don't mind waiting, I'd try to cancel (or return) and buy during the deals.
[HTC 10 Guides, News, & Discussion] danman32:
I ordered mine third week of October from HTC.com once the gold ones became available for shipping.

A couple days after order, supposedly it was shipped, providing a FedEx tracking number. For a week all FedEx could say was that a label was printed but no product given them to ship.

After the week I complained to HTC customer service.. Went through two reps a week apart, both saying they have to "escalate" to research the problem. but never heard from escalation.

They ended up closing the case with no resolution.

I just contacted my credit card company to dispute the charge for the original order. I just tried re-ordering, lets see if they send me one this time. If I don't get one this 2nd time, I'll have to go for a Galaxy, or just hold on to my M8 for a little longer.
[HTC 10 Guides, News, & Discussion] Perry977:
When did you place your order?
[HTC 10 Guides, News, & Discussion] kidkreole:
Guys wanna hear something Ironic.? Have placed my order through a Dutch webstore on the 18th, appears device has been shipped for delivery on the 26th.

If it weren't for the Kings day celebration in Holland tomorrow (bank holiday) , I would have been able to unbox my dark gray 10.

So sick of waiting, even harder as I know it's somewhere around the corner.

Verstuurd vanaf mijn HTC One_M8 met Tapatalk
[HTC 10 Guides, News, & Discussion] mahdibassam:
Well, turns out it was in fact the white front ! I dont think im going to turn it on and use it, just ordered another Grey one, will sell this one and use the grey one. Just cant use the white front.
[HTC 10 Guides, News, & Discussion] JEANRIVERA:
is it USA?
[HTC 10 Guides, News, & Discussion] mahdibassam:
No it can't be because it's white front. Havnt turned it on, will sell it. Ordered another black one already.

Sent from my Galaxy S7 Edge
[HTC 10 Guides, News, & Discussion] datafoo:
Just curious, did it include earphones in the non US version?
[HTC 10 Guides, News, & Discussion] droidiac13:
10:54 AM CST on launch day.
[HTC 10 Guides, News, & Discussion] mahdibassam:
Included these, not sure if this is the "high-end" one people are talking about or not.
[HTC 10 Guides, News, & Discussion] datafoo:
Shhh, keep them ;)

Those are the stock, normally included "Hi-Res Earphones"
[HTC 10 Guides, News, & Discussion] ghosttown242:
Is this the USA
[HTC 10 Guides, News, & Discussion] ImagioX1:
But no phone:(
[HTC 10 Guides, News, & Discussion] Perry977:
Dang, i ordered it around 5 pm CST. I hope it wont be back ordered. I want it the next day in the morning after they ship it.[emoji15]
[HTC 10 Guides, News, & Discussion] mahdibassam:
Ok. Im wavering a bit now. The phone is just sitting there begging for me to use it. I am tempted to say F it and just go for it and starting using the white one!
[HTC 10 Guides, News, & Discussion] dems86:
DOOOOEEEET
[HTC 10 Guides, News, & Discussion] mahdibassam:
After a few hours of internal warfare and personality disorder, I said fock it and dived in. lol
[HTC 10 Guides, News, & Discussion] tbalden:
Thanks for the feedback. I m sorry to hear that. :(

Looking at the announcements and HTC feedback on availability I thought it must be Taiwanese stock and that's white front. I was in same boat with another retailer and convinced them to check, and they updated their eBay with white front in a day
[HTC 10 Guides, News, & Discussion] tbalden:
Looks good, if you like it go with it. Looks quite well thought out design.

Just tell the retailer to give you some false ad money back and change their advertisement.
[HTC 10 Guides, News, & Discussion] mahdibassam:
Yea I ended up going with it. its growing on me. I did message the seller and ask for a partial refund. lets see what they say. Here are my initial impressions by the way.

http://xdaforums.com/htc-10/how-to/htc-10-impressions-t3367012
[HTC 10 Guides, News, & Discussion] exocetdj:
Laura Kimble replied to my enquiry on elevate and seems UK HTC orders are out next week, I.e Friday to be exact. So we have 9ish days left to wait. Not bad at all if that's the case

---------- Post added at 08:07 AM ---------- Previous post was at 08:03 AM ----------

Actually the white faced one doesn't look too bad (although their advertising was wrong)

Quite a noticeable black border around the screen however. Glad I went for carbon grey with that black front.
[HTC 10 Guides, News, & Discussion] datafoo:
That would be May 6th as carphone warehouse has posted on their website.

Based on that sounds like US will see them 6th (Friday) or 9th (Monday) as originally speculated.
[HTC 10 Guides, News, & Discussion] exocetdj:
PREMIUM ICE VIEW OFFICIAL TEN CASE ON PREORDER AT AMAZON UK £39.99

delivery is on 4 may for this case so I expect good things will be happening next week lol!
[HTC 10 Guides, News, & Discussion] tbalden:
getting excited here..64gb grey taiwanese, i have EU-to-EU tracking number with tomorrow or after tomorrow delivery (tho not picked up yet by courier, so fingers crossed).... :laugh:
[HTC 10 Guides, News, & Discussion] aknotts415:
What shipping speed did everyone pick? I pick next business day for $8.56 lol idk how they came up with that price lol
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
I went with next day shipping since I got $100 off that I wasn't expecting and ordered day 2.

I love how everyone loses their mind this time of year, same thing happened with the last couple of device releases (M8/M9) and we all somehow survived. Short of HTC going the Apple route and doing the launch and then it being available that day, or within a few days of launch event this is how it goes...
[HTC 10 Guides, News, & Discussion] aknotts415:
Yeah they really should go the apple route. They would get alot of impulse buys. With the way they did it they gave people time to change their mind and cancel and get a s7e or g5. I canceled mine once even due to this.
[HTC 10 Guides, News, & Discussion] tbalden:
yay, Estimated Delivery: Thursday, April 28, 2016 By End of Day
[HTC 10 Guides, News, & Discussion] alexp999:
HTC doesn't have the luxury Apple has of thousands of sheeple queueing to get the next iphone (although going by the latest news not as many as they did have), so this time is needed for them to gauge interest and ramp up production accordingly.

It still looks like it is going to be considerably faster than LG managed for the G5.
[HTC 10 Guides, News, & Discussion] Dallas2904:
I just spoke to HTC and I was informed that they could not give me an idea of when my order would be shipped weather it would be the first wave or no, not sure why as I've seen others with that info. I did tell him I purchased with PayPal credit and he told me I would be one of the first to receive it since I was already charged. I ordered the gray on 4-14 with normal shipping (I apparently wasn't smart enough to check dif shipping prices). He also told me they would be shipping in May and if I didn't hear anything by May then to call back. I informed him that May was 4 days away and he was kind of taken back by it. So I told him if I didn't receive an email by the end of the week I would call back.
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
I agree but there is fairly consistent group of people (us) that typically buy every year, I can't believe the numbers are drastically different year over year that they couldn't handle this differently and ship closer to launch.
[HTC 10 Guides, News, & Discussion] ghosttown242:
This early May **** is annoying. Just give the date in the USA
[HTC 10 Guides, News, & Discussion] alexp999:
It seems to be giving them time to polish the software so I'm not too worried.

I got the M7 when it was first launched and there were QC issues, I ended up going through about 3 units then gave up and got a Nexus 4 (shortly replaced by a Nexus 5, lol).
[HTC 10 Guides, News, & Discussion] exocetdj:
Yes some have behaved like total mentalists lolol (myself included for getting that s7 sold that so back on the rails hahaha).

Now I have my ten ordered I'm laughing my ass off at how some have behaved and their sheer stubbornness/idiocy. . . . . .just over a phone, funny how consumer rage makes people act

Anyway phone and official case ordered, just 9 days to go according to HTC elevate!
[HTC 10 Guides, News, & Discussion] codeglitch:
guys, guys! I hate to bring bad news but, it's not may yet! :D

I don't expect to get something before that or even much before the 10th, IF they do deliver before that i think it's a good feat.

Other manufactures do the same, next month releases, i fail to see the big problem with not having an exact date, because the delivery is not done only by them and a few users already got theirs
[HTC 10 Guides, News, & Discussion] ThePhoneGeek:
Totally agree. I placed my pre-order completely understanding that "early May" is between the 1st and the 15th. My only point is how HTC handles launches in general and they really should do this better but they are consistent in how they do it...
[HTC 10 Guides, News, & Discussion] exocetdj:
Just glad I got it ordered lol. Happy as hell knowing it will be here soon.

Oh and also glad I got popcorn sorted for the next 10 days for watching the fireworks in here hahaha
[HTC 10 Guides, News, & Discussion] tbalden:
It's like Christmas again for HTC fans. No wonder it's grinding nerves to some extent when we could have a sneak peak on the Christmas present - all over the internet, no matter how they tried to hide it. :D :D
[HTC 10 Guides, News, & Discussion] aknotts415:
Count me in as one who flipped off the handle lol This is my first HTC and their launch seems totally weird. I dont think Ive ever seen a phone get announced and revied by tons of publications and then not get released for 3-4 weeks. Its weird lol... Most times phone releases and it takes a full week or two to get some reviews. Also not having an exact date. Its unnerving lol I guess some of us just really get excited. Especially when you keep phones for 2 years. lol
[HTC 10 Guides, News, & Discussion] exocetdj:
LMFAO yeah that's true buddy. Hell I had my moments, nerves grinded back lol, but this year has been absolutely spectacular on xda waiting for the ten hehehe! (People unable to afford/unwilling to get the ten and venting their frustration here lolol)

Hopefully we can have people who enjoy the ten, enjoy this thread and if people can't accept that there is a very real degree of fanboyism in a HTC fans thread, they go suck an iPhone hahahahahah.

Having run threads myself I feel very sorry what the main contributor in the mega info thread got from certain ass hats, especially knowing what work was undertaken to give us an accurate picture of the phone we have been craving weeks before launch!

Here's to a better HTC year but knowing HTC on xda, anythings possible :laugh:
[HTC 10 Guides, News, & Discussion] exocetdj:
And u just can't hide it !?:laugh:;)
[HTC 10 Guides, News, & Discussion] gusoldier:
My god, only 15 hours or so till my 10 arrives. Im gonna head to bed early today.

Verstuurd vanaf mijn SM-T810 met Tapatalk
[HTC 10 Guides, News, & Discussion] exocetdj:
;):laugh:
[HTC 10 Guides, News, & Discussion] 10rdan:
Hope so. :)
[HTC 10 Guides, News, & Discussion] exocetdj:
That would be great indeed. Unfortunately waiting is a part of life so with this smashed leg (long story) and the long wait for the ten I'm used to waiting lol.
[HTC 10 Guides, News, & Discussion] vahdyx:
Can you please post some 1080p 60 FPS video footage. Just of you walking or even panning or filming a moving object.
[HTC 10 Guides, News, & Discussion] aknotts415:
htc 10 doesnt do 1080p 60fps only 30fps
[HTC 10 Guides, News, & Discussion] vahdyx:
That's a huge bummer lol.
[HTC 10 Guides, News, & Discussion] aknotts415:
Someone asked HTC USA on twitter

HTC USAVerified account ‏@HTCUSA 3 [MENTION=1423898]ljhill[/MENTION]34 Preordered HTC 10's will begin shipping out early May.

https://twitter.com/HTCUSA/status/725373893171666946
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
That's what they officially say but sometimes manufacturers will send the first few batches out early. I think that is what everyone is hoping for. I don't expect mine early as I didn't ordered until the 16th
[HTC 10 Guides, News, & Discussion] aknotts415:
Oh im with you I hope so too. Next monday would be nice to see some shipping notifications.
[HTC 10 Guides, News, & Discussion] joshuadjohnson22:
For sure, even if I don't get mine right away I'm excited to see tons of posts from all of you about it :) COME ON!
[HTC 10 Guides, News, & Discussion] aknotts415:
Hopefully its like the G5 launch. I preorderd it 3 days before it and shipped the day one. Of course returned it because the battery life was bad lol
[HTC 10 Guides, News, & Discussion] vitalogy79:
Had a Glacier preorder in for over a week and placed a preorder this morning on a Carbon Gray. Just called support and they said the Silver was scheduled for End of May while my preorder of the Carbon was slated for the first wave of shipments. Just FYI.
[HTC 10 Guides, News, & Discussion] aknotts415:
wow thats crazy. Maybe ill call and try to change mine.
[HTC 10 Guides, News, & Discussion] berat7675:
Saturn-Online-Shop (in Germany) says that the phone is available from 2nd of May.

Link: http://www.saturn.de/de/product/_htc-10-2126856.html (below the price).
[HTC 10 Guides, News, & Discussion] Electronic Punk:
Same as Denmark retailers:

http://www.elgiganten.dk/product/mobil-gps/mobiltelefoner/HTC10BK/htc-10-smartphone-carbon-grey

But if you go instore and ask they have absolutely no idea when it will be available.

Bit of a farce really.
[HTC 10 Guides, News, & Discussion] Heisenberg420:
So happy to hear this. I ordered carbon gray on the 24th and the only intel I've gathered from this thread regarding late preorders is possibly the 4th week of may. Be sure to let us know when u get a shipping email :D
[HTC 10 Guides, News, & Discussion] datafoo:
Frankly this is all Donald Trump's fault.

He doesn't want us to have our phones because they're not "American Made"
[HTC 10 Guides, News, & Discussion] Behold_this:
Who keeps a phone for 2 years? Especially on XDA.
[HTC 10 Guides, News, & Discussion] Stephen:
Roughly 6 months for me! Got the 95xl just before Christmas, then had got the Nexus 6p just before that!
[HTC 10 Guides, News, & Discussion] vitalogy79:
True that!
[HTC 10 Guides, News, & Discussion] exocetdj:
1 flagship per year lol. 2 contracts with alternating upgrades each year
[HTC 10 Guides, News, & Discussion] ghosttown242:
They have a lot of grey because they learned from past devices
[HTC 10 Guides, News, & Discussion] vitalogy79:
This'll be my first HTC since a 3 day stint of palm-burning frustration and disappointment with the M9. Loved my M8 and M7. HTC M7&8 (and the '13 Moto X) have been my favorite Android handsets.

Very excited about all I've seen and read of the 10. If it sucks, I'll be genuinely surprised.
[HTC 10 Guides, News, & Discussion] droidiac13:
Yes
[HTC 10 Guides, News, & Discussion] aknotts415:
Just asked chat. They said they didnt know how anyone would know. They said they havent been told anything from corporate.