yashsingh1/xdaforums huggingface dataset:
[Tilt, TyTN II, MDA Vario III General] scwilson8382:
Worked for me

I've had the phone for less than a month. I followed the directions in the first post and It worked Awsome I got the code and the instructions imediatly (3 min phone conversation) The only problem is I do not have an other carrier's sim card do get the unlock prompt. Anyways do what he says in the first post.
[Tilt, TyTN II, MDA Vario III General] frugalmail:
I gave them the number to my long-standing account which I'm about to deactivate in favor of my new acct with the Tilt. I gave them the IMEI and they gave me the unlock code. I got the IMEI off the battery compartment and by dialing *#06#. However the code they gave me doesn't work and now I'm down to 6 attempts. They told me to go to an AT&T store to have them try it. Would reflashing the phone make it have 10 attempts again, or should I prevent the AT&T store guys from entering it too many times?
[Tilt, TyTN II, MDA Vario III General] alexk:
I am a new costumer of ATT for about 1 week, called and got my unlock code.

Using it in Europe now on my trip on O2.
[Tilt, TyTN II, MDA Vario III General] tkalli:
I got 2 Tilts on Friday.

When I got home, I called 1-(916)-843-4685.

Told the rep, I traveled overseas and needed my phones, unlocked.

Gave me the codes over the phone.
[Tilt, TyTN II, MDA Vario III General] RVK:
Thanks! Unlocked

followed the instructions....took me 2 mins....phone is now unlocked...thank you!
[Tilt, TyTN II, MDA Vario III General] Xyberz:
Ok, I work for AT&T as a sales rep and I'll tell you how they do it here, at least in the western region.

There are a couple of ways to get your phone unlocked that I have found out. There may be more so don't sue me if I don't list them all.

1. Buy the phone outright at full retail. Supposedly FCC regulations require the carrier to give you the unlock code once the phone is technically yours.

2. If you're in contract, you usually have to wait until your contract is over in order to get the unlock code. While in contract, the equipment is not fully yours until you fulfill that 1 or 2 year term.

If you have been a long time customer, say 2+ years and you just recently upgraded your phone, they may give you the unlock code because you're a long time customer, especially if you're high revenue. Just gotta tell them that you're traveling internationally and you want to use sim cards in what ever country you'll be visiting.

They don't give you a hard time as long as you meet one of the two criteria above. Other than that they might.

FYI There are certain standards that need to be met in order to get an unlock code for your phone while in contract. Don't expect them to give it to you after only 1 month of a new contract with AT&T. Also I've heard from one of my customers supposedly that he claimed the FCC requires AT&T to give out unlock codes if requested. I highly doubt it because it makes more sense that you're in contract so in order for carriers to make any money, they have the right to reserve that code from you until you reach the end of your contract term.
[Tilt, TyTN II, MDA Vario III General] mbn:
Took 2 calls. The first guy I hung up with quickly when he told me it would be mailed to me after 5 working days. Click.

Call #2 took 4 min. Told her that when I traveled internationally sometimes I use another local carrier's sim, which I really do. I gave her the IMEI, she gave me the unlock code, I punched it into the phone while she was on with me (obviously I had another carrier's sim handy), code 'passed' and the signal came in.

I was prepared to buy IMEI-Unlock like I did last time with my 8525, but I just saved $40-$50.

Thanks jomo!
[Tilt, TyTN II, MDA Vario III General] rsolomon:
So can you tell from the IMEI if the phone were bought at retail or subsidized by a contract?

I'm not familiar with the regulations but I do believe there has been a ruling w/in the last year or so making it harder for carriers to refuse to release the unlock code. Your points about recapturing the contract subsidy are valid, EXCEPT that I've yet to see a phone in the last 3-4 years where the subsidy is more than the ETF. In other words, a $500 phone for example with 2yr contract is $350 with a $175 ETF - so having the customer break contract means they paid $525 for a $500 phone. That's a good business model no matter how you slice it! In the days of $1000 phones provided free with contract, then a $200 ETF made the make-it-break-it plan pay for the customer and that's what subsidy locking was intended to prevent. I just don't think it applies much (at all?) today given the above.

Just my $0.02,

Richard
[Tilt, TyTN II, MDA Vario III General] terminal3:
I just used the number above, worked great. The rep did offer me the international roaming service, but I said I preferred to use a local provider. She then asked for IMEI and gave me the unlock code :cool:
[Tilt, TyTN II, MDA Vario III General] zulualpha7:
Gotta Wait for code from manufacturer

This information has been quite helpful to me, i bought the phone on ebay and live in the caribbean. told the rep that i was on vacation here and needed the code, says she will email it in 5-7 bizz days because they dont have the code now and get it from manufacturer..

been two days nada, i guess i just have to be patient or just call again and be crafty like you guys...lo

thanx much all
[Tilt, TyTN II, MDA Vario III General] TurboTsi:
Defianately call again, because I just called them and she gave me the unlock code right away. I used my friend's parents account and told them I was traveling. Hahaha,
[Tilt, TyTN II, MDA Vario III General] theonlyallan:
It seems as if you have to trick the AT&T rep to give you the code.
[Tilt, TyTN II, MDA Vario III General] mentalphilos:
here is how i did it; i used the straight forward approach on the FIRST attempt and SUCCESS...

i have been a customer with att for some 5 or so years now, called 1-(916)-843-4685 (the international att number) and asked to unlock my tilt.

she verified my account, asked me for my IMEI, waited a couple minutes, gave me the code, i entered it and wam bam... unlocked... then i smiled, said thanks and hung up...
[Tilt, TyTN II, MDA Vario III General] gmaniax:
got unlock code but have no non-att sim card

does anyone have the instructions on how to unlock with just code and no Non-ATT sim card?

thx
[Tilt, TyTN II, MDA Vario III General] xlr8r:
hmm

ive recieved my unlock code, but att didnt have any instructions on what to do with it..

can someone tell me what im supposed to do with it now that ive got it?
[Tilt, TyTN II, MDA Vario III General] URPREY:
Put in another provider's sim card, and type in the unlock code when prompted.
[Tilt, TyTN II, MDA Vario III General] Blar:
it worked for me! w00t!
[Tilt, TyTN II, MDA Vario III General] xconradx:
worked for me too... took 3 reps because I've only been with ATT for a month, but they did it
[Tilt, TyTN II, MDA Vario III General] Flavorful Beet:
If you don't have a spare SIM card around (one that's not from att) you can unlock your phone by using the SIMLock program found on your phone by following these steps:

-locate the "File Explorer" on your phone and open it

-select the "Windows" folder and where it says "Sort By" in the top right side of the screen select "Type"

-locate the program called "SIMLock" and select it

Do this ONLY went you have the code on hand. You will not be able to leave the screen unless you enter the (a) code or do a soft reset (shutdown). Really easy stuff here I hope it helps someone. :)
[Tilt, TyTN II, MDA Vario III General] :
I have a MDA Vario III from T-Mobile.

What are the posibilities to get an unlock code?

i'll propably won't call the AT&T Hotline :D

Any ideas? Already tried with oder ROM's, but didn't work....
[Tilt, TyTN II, MDA Vario III General] flooty333:
Im travelling overseas on Tuesday, have ATT 2 year contract (started in Oct), and i keep calling the intl # to get an unlock code, but they keep telling me they cant give me one over the phone, they will email it to me in 5-7 days.

What am i doing wrong?

Thanks.
[Tilt, TyTN II, MDA Vario III General] rico002:
u have to believe...have faith
[Tilt, TyTN II, MDA Vario III General] flooty333:
lol.

Called in 5 times. Nada. All say "5-7 business days" crap.

Im really in need of this, and im a legit ATT customer!
[Tilt, TyTN II, MDA Vario III General] ocalvo:
It happened something similiar to me, It actually was that I had given the incorrent IMEI number.

Call them again and make sure they have the correct IMEI.
[Tilt, TyTN II, MDA Vario III General] flooty333:
Actually, the 5th rep i spoke told me that they changed their policy last week and are longer allowed to give the codes over the phone.

anyway, she was able to put in an urgent request for me and i got the code by email within 24 hours.
[Tilt, TyTN II, MDA Vario III General] riverrat:
I called the international number given, and spoke to a rep who told me I had to add the international billing option to my line, she went on to say that I was a business customer, and was connected to her by mistake. She gave me the business # to call, and she told me to tell them I needed the international calling option and she transfered me. When that agent answered and told him I guess I needed the international plan added as I was going overseas and needed to use other sims, he said oh you want an unlock code. Had it after that in 2 minutes.
[Tilt, TyTN II, MDA Vario III General] Jayman007:
Would you be so kind as to share the business # they gave you to call please.
[Tilt, TyTN II, MDA Vario III General] jack_b_uta:
Resetting

Does this kind of SIM-Unlock survive a soft/hard reset?

JKO
[Tilt, TyTN II, MDA Vario III General] Jayman007:
Yes. 100%
[Tilt, TyTN II, MDA Vario III General] jack_b_uta:
Tips

Just called the 916 no and asked for the unlock code. Like an idiot told the lady I bought the phone from a buddy. She started hasseling about how I had not purchased the phone from ATT, so I would have to call HTC. I argued that I was using the phone with ATT, it had the ATT logo so its ATT. Since I had called from the Tilt, I told her that. Then the nickel finally dropped. I should be getting my unlock code via email in 3-5 business days.

Moral of the story : Tell them as little as possible and be vague. These guys at the call center are rated on how many calls they can handle, so if they spend too much time arguing with you :( their loss.

JKO
[Tilt, TyTN II, MDA Vario III General] mofoliar:
Yep, i see why u need that business #? that 916 number worked good for me, i even told them that i was NOT A CUSTOMER... good luck!
[Tilt, TyTN II, MDA Vario III General] shadymouse:
Yea that explains why the rep didnt give me the number i kept askin her " there isn't a faster method to get it" n she insisted no so i sent in a request n she typically takes 24-48 hours. however it may take as long as 10 days to receive it.
[Tilt, TyTN II, MDA Vario III General] steve k.:
got the code today. 18 minute call to 611. Told them that i a m traveling outside the country and asked what i need to be able to use my phone. Was explained about all the ridiculous rates. Then i said that i saw SIM cards for sale with much better rates and what do i need to do to use them. The guy said that i need to unlock my phone, so i asked what i need to do that. He looked through some documentation for about 5 minutes and then gave me the code over the phone.

Since my number used to be part of the business plan, i still get directed to business division of support.

steve k.
[Tilt, TyTN II, MDA Vario III General] ctrolaltdel:
You did!!!!!!!! LifeSaver!!!!!!!!!!!

ATT sent me a PUK code, wrong!!!!!!!! I did need the Unlock code! Kept entering the PUK code and up to the 3rd times unsuccessful unlock... I call the 916 number. The rep then told me to insert a foreign SIM which I did not have at the time to do the unlock :)

By now, I already have your SIMLock method up and ready, entered the unlock code she gave me over the phone... BAMM that's it! :)

Thank you 100 times for this method!!!!!!!!!!!!!!!!
[Tilt, TyTN II, MDA Vario III General] Jayman007:
This is the 4th phone (all diff models) that I have tried to unlock with ATT. I have been a customer for years. In the past, I was given the code either on the spot or within a few days via email.

I have called 4 times in the last 2 days to try and get my tilt unlocked and they refuse to give me anything over the phone. Keep telling me they have to start a report or something and takes 5-7 days. I have tried multiple departments and numbers. Maybe I don;t have the touch anymore. I even tried calling from my go phone as reference number and they still wanted me to wait 5-7 days.

They have obviously changed their policy or I'm not talking to the correct ppl. What is the numb er for biz dept. I have a biz account as well I'd like to try with that number.
[Tilt, TyTN II, MDA Vario III General] harrybarracuda:
Thank you AT&T

(1) I'm English

(2) I live in Bahrain

(3) I bought a Tilt on eBay

(4) I called the international number and explained that I live here and there is no AT&T service.

(5) He gave me an Unlock code.

(6) My Tilt works.

You just have to know how to sweet talk 'em :)
[Tilt, TyTN II, MDA Vario III General] heso_man:
unlock tilt work all country ?

i am in egypt and some one give me tilt , if i call AT&T and they give me the unlock code it is work in egypt ???

if i use Kaiser Sim Unlocker v0.1 it is work too?
[Tilt, TyTN II, MDA Vario III General] Jay2TheRescue:
AT&T will not unlock a phone unless you are a customer of theirs in good standing.
[Tilt, TyTN II, MDA Vario III General] BigBopper:
They pulled the same stuff on me as Jayman

Have Tilt

I am a business customer for more than 90 days

Have int'l dialing plan

Gave them my imei

Said they'd email me the code within 5-7 days

Uh-huh. We'll see......
[Tilt, TyTN II, MDA Vario III General] oyarsa:
Yep, the same just happened to me, they said it has to go through the manufacturer and the manufacturer will email me by April 10 (8 days). I wonder if this is because my phone is a refurb, would that make a difference?

UPDATE: After being told it would be 8 days I have an email in my inbox 4 hours later with an unlock code... sweet
[Tilt, TyTN II, MDA Vario III General] sharkmobil:
Got to AT&T website, log in and click Unblock SIM Card.

There is a link on the Phone/Device tab.

PUK Code - Unblock SIM Card

If your phone/device is requesting a PUK code, learn how to unblock your SIM card.

Unblock SIM Card
[Tilt, TyTN II, MDA Vario III General] aztilt:
Unblocking a SIM card is not the same as unlocking a phone
[Tilt, TyTN II, MDA Vario III General] jpofsc:
Just called this morning and got my unlock code with no troubles at all... they did say they had to add some kind of roaming thing to my account since I would be using my phone off network, but it was free... hopefully this didnt change too much on my account and screw me up...

The code worked and my phone says Im all unlocked... sweet... Im heading to Ireland this weekend and may pick up a sim card over there...
[Tilt, TyTN II, MDA Vario III General] arhapsody:
Just called and got my unlock code over the phone. I have a business account and i've told them that I have to travel overseas. No questions asked.
[Tilt, TyTN II, MDA Vario III General] LeMansGTi:
ok, little issue with my tilt and a vodafone sim card.

I live in the states hve a tilt, am in Portugal and have a cell here but would like to use my tilt. I do have the unlock code.

I insert the vodafone sim card into the tilt and it tells me that the sim card is missing.

anyone have this such issue that the tilt is not recognizing the vodafone card?
[Tilt, TyTN II, MDA Vario III General] piztol44pete:
I have had a problem doing it this way, i had a tilt replaced by at&t and when they sent me the new phone i called and asked them that i needed my phone unlocked and they sent me the unlock code via email in less than 24hrs, the code did not work, i called them back and told them the code did not work, they said they were going to contact HTC to get me another code, 2 days later i got another email from AT&T with the same code, i called back again. they said that was the code and there was nothing they could do about it. so a few days later the phone went crazy and they sent me another phone and the same thing happened. so i logged on to XDA and unlocked my phone with the unlocker that is posted in here, and voila my phone is now unlocked and i have since switched to T-Mobile and brought my Tilt with me.
[Tilt, TyTN II, MDA Vario III General] INTENTODEHACKER:
IT WORKED FOR ME....I BUY AN OLD ATT TILT ON EBAY...AND COMES LOCKED TO ATT NETWORK.

I READ THIS POST, SO I SAY..."WELL NOTHING TO LOSE,LETS CALL" SO I CALL..(i was some nervius, becouse i dont speak english very well. first they ask me my phone number, i tell him I dont have, couse I buy the phone on ebay, and i want to use on mexico.i was very lucky...the girl speaks spanish¡¡¡...:D....so she only askme the IMEI code and boila...give me my unlock sim code...now the phone is working with my network TELCEL...and just im gona pay $1 usd dolar for the long distance call.

CONGRATULATIONS FOT THE TIP.

Funciono para mi....compre el telefono en ebay....para usarlo en mexico,pero venia blockeado para att, llame...para mi fortuna me atendio una chica que hablaba español...que suerte...le dije que compre el telefono en ebay y que quieria usarlo aca...me pidio el IMEI..i en unos minutos...me dio el codigo de desbloqueo...y listo...funcionnado con mi red telcel..SUPER
[Tilt, TyTN II, MDA Vario III General] ilordvader:
When I called they ask you to get raoming then only they will unlock it

& when I toled them that aftre i get back i will remove the plan they say ok thats fine

so i said you are asking me to Pay $5:99 to getn roaming & then remove it

so she did not have a ans .....

so guess its not Free

I have a 6.1

any other way to unlock it ?
[Tilt, TyTN II, MDA Vario III General] Pahn:
Unlocking my Tilt was deliciously easy. I just called them up, told the friendly support rep that I'm a T-Mobile customer that had recently purchased a phone from someone, and that I needed an unlock code.

And she gave it to me. Simple as that. No lies necessary!
[Tilt, TyTN II, MDA Vario III General] hugscot:
Yes, this worked but u do have to have 6 months of service before they will unlock it. Now something weird just happened with my replacement phone. I unlocked my first phone bu just calling and getting a code and bamm unlocked. Second replacement phone due to RLOD this did not work. They we will need to research it and email u one. Ok, tried emailed unlock code and does not work. So right now I got phone them on Monday and find out what the problem is but right now I can't get my second phone to unlock yet. But AT&T will unlock it 4 u.
[Tilt, TyTN II, MDA Vario III General] Ziggi138:
I called 611 to get my samsung blackjack unlocked. I told them that i planned on going over seas for a vacation and i needed the phone unlocked so i can use pre-paid sim cards. The rep asked me for my IMEI number and then sent me a text message, while i was on the phone with him, with my IMEI number and the unlock code. He then asked me to verify the unlock code. After i hung up i entered the code and viola! I now have an unlocked phone.
[Tilt, TyTN II, MDA Vario III General] drethedog:
I just called and they gave me some problems saying I needed an international plan, but no one would be able to call me and crap like that. I didn't take "no" for an answer though. I kept saying that was rediculous and I needed to be able to use a sim from Europe and it was the whole reason I bought the Tilt. She did a little more research and supposedly found the proper method. I'm supposed to get an email within a week. I didn't give a sooner date that I needed it. We'll see.
[Tilt, TyTN II, MDA Vario III General] neonspeed1995:
i just called at&t and asked for unlock code "cause i was going to paris" lol, first lady said she couldnt do anything except request one from htc so i called back and the next guy told me the same thing, again i called back and 3rd time was a charm they gave me the unlock code over the phone. i havent tested it yet but i will be testing it tomorrow when a guy comes to buy my tilt. so just like everybody else says keep trying untill you get somebody nice enough to go out of there way to get the code.
[Tilt, TyTN II, MDA Vario III General] roy182:
I called the international number but they told me it could take like 5 days. So they refered me to the domestic number 800 331-0500, told them I was traveling abroad, and voila. I have been a long time AT&T customer (2+ years) so they did it instantly.
[Tilt, TyTN II, MDA Vario III General] radi0chik:
So I called for my unlock code just so it'd be unlocked. I do not have another sim to put in at this time. I sorted through my windows folder and don't have a sim lock program. Anyone else have any suggestions on how to unlock the phone with an ATT sim still in it?

Thanks in advance!
[Tilt, TyTN II, MDA Vario III General] DrGerm:
I called the 916 number and, yes they were very agreeable to giving me an unlock code (but I've been an AT&T/Cingular customer for > 5 years).

My question is this though, they said that I enter this code "when I insert a non-AT&T SIM card into the phone", and then that the phone (my Tilt) will only be unlocked to this second SIM card.

Does this sound right? I was under the impression that once a phone is "unlocked" that it can be used on any service. I haven't used the code yet cause I don't want to lock it into any old random SIM card I find laying around.

Thanks!

BTW - I have the same problem as radi0chik, I do not have a SIMLock program in the Windows folder - I'd try this if I could find it. Any suggestions on that either?
[Tilt, TyTN II, MDA Vario III General] DrGerm:
OK - so actually, if you use Total Commander - I find the app listed. I am guessing that in File Explorer it must be hidden for some reason.

I boldly went ahead and just entered the code in (while my original AT&T SIM in it). But I am a little confused because afterwards when I put in a random T-Mobile SIM card (not associated with any service) and turn it on, it still says "at&t" when you attempt to dial anything. Shouldn't it say something according to the service related to the inserted card?

I don't have any working cards from a different service to experiment with...

Thanks
[Tilt, TyTN II, MDA Vario III General] adeltaY:
I tried this twice and they said i have to have an account, which I don't :(
[Tilt, TyTN II, MDA Vario III General] Corpsegrinder:
Any sim based carrier.
[Tilt, TyTN II, MDA Vario III General] flagerr:
i asked my roommate to unlock mine, he is already with ATT for 2 years, almost at the end of his contract.

and they told him that they will send the unlock code in 7 business day...

haven't got the email yet.

1 more thing, his account is a business account. so maybe his account is somewhat different.
[Tilt, TyTN II, MDA Vario III General] jackandjill:
Just unlocked the phone

i ordered 2 htc fuze phones from LEtstalk.com and it is scheduled to come to me in 3 days. I am a new ATT customer and have never tried ATT. In the receipt that they sent meby email, they included the IMEI numbers so i decided to call ATT to unlock the phone.

i called the international assisstance number and after 15 to 20 minutes they gave me the unlock code without asking many questions. Most of that time was waiting.

Thank you so much
[Tilt, TyTN II, MDA Vario III General] JBredensteiner:
I don't have a SIM card from a different carrier

AT&T just gave me the unlock code, but I do not have a SIM card from a different carrier. How can I enter the code without having another SIM card? Thanks,
[Tilt, TyTN II, MDA Vario III General] smokestack76:
Nevermind. Just seen that its gone now. I had emailed att to get the unlock codes for all three phones. Guess they added the link then. Once i used it it was gone.