yashsingh1/xdaforums huggingface dataset:
[Philips, Sony, TCL Android TV] Onedayflie:
Ia have a 43pus6412, after an update. TV shutted down... No led... and it won't come on.

I checked the power board... that works ok... The mainboard processor gets warm too...

Can't find the tv on wifi or cable.

Tried the standard things discribed on the philips helppage.

A new firmware didn't help neither, and the downgradepack provided bij the philips helpdesk that you can't download normally didn't work either.

The outsourced repairdesk said they need to switch the mainboard..

Because i cant boot my tv i think it's the bootloader that's got corrupted... am i right? And is there a way to flash this by maybe the servicepins?
[Philips, Sony, TCL Android TV] Toengel:
Hi,

did you receiver the upgrade_loader.pkg for your TV?

Toengel@Alex
[Philips, Sony, TCL Android TV] Onedayflie:
Yes i tried that file too, but no luck.

(i used the one from your site, thanks for your contribution to the scene btw ;) )
[Philips, Sony, TCL Android TV] Charleschet:
Hi there,

I have an old Philips 2013 22pfl4208t/12 Smart TV with a 715g5713-m0f-000-005k motherboard which I have been using for my desktop for over 4 years now and it has been fantastic.

Today I tried updating the TV's software from over ethernet after getting a notification promt on the screen which ended up going t*ts-up as soon as it started, it restarted, and turned off and there was no response for an hour!

Now, as soon as you plug in the TV to a power socket, it boots itself up, it goes onto TV mode for 5 secs before turning off and restarting all over again. I cannot access anything as it turns itself off 5secs after botting onto the tv section, I've removed my remote batteries, checked the motherboard for any damage, tried to find out what the system boot (recovery) buttons are and am still not sure, tried all the files I could find on this forum and stuck them on a usb to attempt to either update or wipe the TV but I just cannot figure out what to do as it is not responding to any of it at all.

I've spent the majority of the day trying to try solve what could be wrong with it, I've called philips customer care for support but they could not offer anything after being on the phone for about 3hrs, the only answers or solutions I can find else where on the web is to make it a paper weight and never buy a philips tv again which is obviously not what I want to hear as it's been such a helpful asset to me!

If any support or advice can be oftered, I'd be ever so grateful!

My many thanks,

Charles
[Philips, Sony, TCL Android TV] adbxda:
I tried almost everything but the only thing that worked even stucked in bootloader mode was this:

Download the firmware for your model from: Firmware-Archive (German language). Take the full Firmware from "Upgrade_Loader" link (The others are only updates)

format a small USB stick (max. 8 GB) with FAT32 (MBR, not GPT)

unpack the downloaded ZIP archive and copy “upgrade-loader.pkg” (and possible other files) to the root of the first partition of the USB-Stick

unplug power cord of TV, remove all cables (also CAM / CI modules)

insert USB stick into a USB-2.0 port (black = USB 2.0, blue = USB 3.0)

replug power cord, but do not press any key – TV should start the installation procedure automatically (If it does not start automatically try to switch it on with the remote controller)

if done, remove USB stick

make factory reset if not automatically done (Settings > All settings > General Settings > Reinstall TV)

If this does'nt help you propably will need a new mainboard or at least to go to a Phlips Service point which are the only ones that have a "ComPair" tool

This guide should work for almost all models from Philips
[Philips, Sony, TCL Android TV] Charleschet:
Hello adbxda,

Thank you so much for you advice!

Unfortunately I have not made much progress on the website as it seems there is no update loader for my model, I don't know?

For my model of TV, I had to search about on the Firmware-Archive page and one link I found took me to this webpage -> "https://toengel.net/philipsblog/2013/02/22/philips-2013-alle-informationen-zur-4208er-tv-serie/" and then I searched for the TV's model number on the webpage [cmd+f/ctrl+f --> "22pfl4208t/12"] where it took me to a firmware update page "https://www.p4c.philips.com/cgi-bin...ink_Software&mid=Link_Software&scy=DE&slg=DEU".

The file it provide me hasn't had any effect on the TV when trying to boot from the USB, the TV just continues to restart itself every 5 seconds, but then I dont think it would being that it's only a update firmware file [File ZIP attached].

If anyone could find a Upgrade_Loader for my model - "22pfl4208t/12" if there is one, I'd be super grateful.

Thank you again for your advice!

Charles
[Philips, Sony, TCL Android TV] adbxda:
I searched a bit around, but I only found a russion website which offers an Upgrade_loader.pkg for your model.

I don't know anything about the russian guys and have never dealt with them, but the price of about 7$ is cheap.

The technical information is correct, so it should work for your model. (The 24PFL4228T has the same firmware as your 22PFL4208T)

You can use a chrome browser for translating russian to english.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

I just linked the upgrade_loader for TPM1013E in my firmware archiv: https://toengel.net/philipsblog/firmware-archiv/

Toengel@Alex
[Philips, Sony, TCL Android TV] Charleschet:
I can't thank you enough!!

My screens back up and running again and I'm absolutely over the moon with!

Plus the upgrade_loader's update has made my TV so much faster than it used to be so thats an extra :)
[Philips, Sony, TCL Android TV] Paule1966:
The download of wipedatatool for QV14.1E LA did not work. I get a http-451. Please help, thanks!
[Philips, Sony, TCL Android TV] adnsahin:
[QUOTE = "aj123123, gönderi: 83027705, üye: 10945885"]

Yardım!

Bu benim başıma geldi bir philips 49PUS6401 / 12 var - hangi silme aracını kullanmalıyım

[/ALINTI]

thanks
[Philips, Sony, TCL Android TV] usbuzzer:
Hi again, wanted to follow up on my efforts.

I found one more upgrade_loader (on top of those from @Toengel) allowing me to downgrade to Android 5.1 (QM163E_U_0.1.15.15 – Date: 2016/08/12). This one gave me some progress - TV was able to boot up and I can navigate it for about 10-15 seconds. After that, it shuts down and gets into bootloop again. It gets to launch every 5-10 times. I managed to turn off wi-fi, but it didn't help.

It's weird cause it doesn't have any problem running for long minutes during recovery updates or installing new software after. That's what makes me think it's not a problem of running for too long or something.

Do you think it might be a motherboard malfunctioning? Or maybe I could try something else? I'm running out of ideas how to fix this from the software perspective :(

PS. I'm attaching the upgrade_loader mentioned, maybe it'll help somebody.

Update: haha, waiting for the file to upload itself, the TV finally booted up and didn't shut down! I don't know if it matters, but i switched off Wi-Fi, Wi-Fi Smart Screen and reseted network settings. Fingers crossed that it'll stay this way!
[Philips, Sony, TCL Android TV] speedson:
why you try a Firmware that is close to 5 years outdatet? that makes no sense in specially cause the newest is

QM163E_U_0.26.70.1–Date: 2021/03/03 from march this year.

download from

Support-Seite für Philips Ultraflacher 4K-Fernseher powered by Android TV™ 43PUS6501/12 aufrufen

Registrieren Sie Ihr Produkt, oder suchen Sie nach Bedienungsanleitungen, Tipps und Tricks sowie Downloads für Ihr Produkt Philips Ultraflacher 4K-Fernseher powered by Android TV™ 43PUS6501/12. Wir helfen Ihnen immer gerne.

www.philips.de

follow the instructions how to install new firmware

format a usb-stick or a external usb hdd (yes it works with a external usb-HDD...testet by myself) in FAT

download the actually fw and extract the autorun-xxxxxxxxxxx.upg

put the autorun-xxxxxxxxxx.upg into the root of the usb-stick/usb-hdd

unplug the Tv from Power---wait 15-30 seconds before plugin the power again....during wait put the stick/hdd into the usb-1-port (the black one)

now after power on the Tv the update starts automatically

if the software-Update is finish you can doing the initial Setup

now the Tv should work well and do what he should do.

there is no need to use any other tool like stupid Wipetool or something else. Cause the Data Partition will getting wiped during software Update

if something will not work after that process like it should. You can also write the Philips-Support on the Philips Homepage and ask them for help. But i dont think that the Mainboard is the reason for Problems. But hey who knows without take a direct loook into the Tv and make some measurements with multimeter/voltmeter^^

good luck

solong

speedson🤘🙃🤘
[Philips, Sony, TCL Android TV] janos666:
Hi!

According to your experience, could this solve a Philips 55PUS7101/12 Android TV which does not boot?

It switches on, but no picture, only backlight and the LED keeps flashing.

The TV is not here yet and i am not sure that i will accept it if there is something else.

If it may work, which version of wipe data tool do i need?

Thanks in advance!
[Philips, Sony, TCL Android TV] Abminash:
Please help me can it work with Philip 65pfl5504/f7?
[Philips, Sony, TCL Android TV] HTomiHU:
Hy everybody

Can they help me? Which wipetool need me for my tv recovery? The type is: 65pus9104/12.

Thank you!
[Philips, Sony, TCL Android TV] arda-elektronik:
mrhaba 49PUS7101/12 QQ16.3E LA Kurtarma Yazılımı Varmı Teşekkürler.
[Philips, Sony, TCL Android TV] challou47:
hallo i have philips 48pus7600/12 qv151e . im trying to install a fermware from recovery mode but i have these problem g -no file contextsunmount of cache failed -1 device or resource buzy

-unmont of /cache failed (-1): device or resource buzy

i do wipedata tools and the same problem and i have dowgrade to older fermware still same problem tv shows the logo philips and then goes dark about adb i cant connect to tv from adb need to be actevated from devloper menu . can somone help me ??
[Philips, Sony, TCL Android TV] Cylon69:
Hi!

I've got a 42PUS7809/12, which has the same reboot loop problems. Sometimes the TV works fine for three days or suddenly its functioning corrupts and starts a reboot loop.

CSM has always showed a continuous "splash error" (code 065).

Sometime we manage to exit the loop by knocking its back or the top and bottom sides of the frame.

No update has solved the problem. I even got that my reselles replaced the TV with another one (same model), butafter some months it suffered the same problems.

Is there any data wipe tool for my model and chassys (Qm14.3E LA) ?

Is there any solution for the reboot loops?

Thanks
[Philips, Sony, TCL Android TV] blagu:
@Toengel Hi, I cant find upgrade loader for my model 55PUS8503 / 12 - TPM18.1E: https://toengel.net/philipsblog/2018/01/24/philips-2018-die-8503-ultra-hd-tv-serie-mit-android-tv/

I can only find upgrade loader for TPM171E , but as I said mine says TPM18.1E on the back. What is confusing though is that when I look at the firmware history for my model, the list only shows "TPM171E _".

So I'm a bit confused and I dont want to brick my TV with the wrong file.

Should there be upgrade loaders for TPM18.1E as well or do I go with the TPM171E listed on the site?
[Philips, Sony, TCL Android TV] Toengel:
Hi,

TPM171E = Firmware for 2017/18 TVs

TPM18.1E = Chassis for 2018 TVs

Toengel@Alex
[Philips, Sony, TCL Android TV] blagu:
Ah okay. Appreciate the help!
[Philips, Sony, TCL Android TV] MrSantoso:
i have the same problem, and i will try this way. I hope this method works
[Philips, Sony, TCL Android TV] blagu:
Btw the first upgrade loader in the list for TPM171E, doesnt seem to work. Ive tried everything and the download fails mid way.

TPM171E _ 107.001.136.003 – Date: 2020/12/07 (Upgrade_Loader)

But I downloaded a later one and it TV seems to work now. Just wondering, should I now download the latest software update for this? OTA or via USB.

Thanks for the help
[Philips, Sony, TCL Android TV] Toengel:
Hi,

I just downloaded the file - it worked for me.

Toengel@Alex
[Philips, Sony, TCL Android TV] blagu:
Huh weird, I tried different browsers and even tried to download it with my phone and it always fails midway.

But yeah sorry for the questions, but can I now download the newest actual software update for this either OTA or via USB? Or only use the upgrade loader from now on?
[Philips, Sony, TCL Android TV] Toengel:
Hi,

you can update via OTA or USB.

Regarding the download - try to login first with a Microsoft account on any MS page (e.g. outlook.com) and then start the download.

Toengel@Alex
[Philips, Sony, TCL Android TV] rsner18:
Does anybody have a wipedatatool.upg for a Philips PUS7101? Can't find it on the list here. But when I use the other files it gives an error that it's unable to verify the update. Same happens when I download an update from the Philips website. Is it somehow possible to extract it from the update or take it from the tv? Not sure how I could connect my pc straight to the tv and going into the file directory.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

you can try to install the latest upgrade_loader.pkg for this TV platform (QM163E). You can find everything in my TV archive section on my blog.

Toengel@Alex
[Philips, Sony, TCL Android TV] Dieguu:
Same problem with 32pfh5500_88 with QM152E_000.007.070.000 (Date published: 2018-09-10)

Anybody solve this problem?

I will try fix that with guide. finger crossing
[Philips, Sony, TCL Android TV] moborzymowska:
Hi!

I don't know somebody read this, but I try to repair my mother tv Philips 55PFS8209/12.(i am green in android tv 😅) I did factory reset from thread with WipeDataTool, and rebooting stopped. But now I have another problem. When I clicked home button to show some apps or change source then loading circle show up and after that nothing more - TV back to normal view. So I tried downgrade software but it wasn't help. I bought Mi Box S but now I can't change source from normal antenna television to Mi Box because it's still loading something when I clicked home button. Tomorrow I tried back to latest software, but I don't know where is the problem. Maybe somebody have the same problem?
[Philips, Sony, TCL Android TV] nofu977:
Salam.Mən emmc dəyişmişəm və xarab emmcdən dump faylını çıxarıb yazdım logo yanıb sönür başqa işlək dump tapa bilmədim mənə kömək edə bilən varsa cox sevinərəm.Lazım olarsa əlavə ödənişdə edərəm.Model Philips 48PFS8109/60

Привет.Поменял emmc и скопировал файл дампа с битого emmc.Мигает логотип.Другого рабочего дампа найти не смог.Буду очень рад,если кто поможет.

MOD Edit:

Hello. I changed the emmc and copied the dump file from the broken emmc. The logo flashes. I couldn't find another working dump. I will be very happy if anyone can help me. Hello. Replaced emmc and copied the dam file with bit emmc. Likes the logo. Can't find another working dam. I will be very happy if anyone can help.
[Philips, Sony, TCL Android TV] StefBeumer:
I have the same problem, did you find any solution?
[Philips, Sony, TCL Android TV] KrX38:
Hello ,

I come back again because my PUS6561 goes in bootloops this night .... when my son try to activate the Wi-fi ( i was using ethernet only since my last bootloop year ago ) .

So i think you're right , turning on Wi-fi seems to be the problem , but you just can't turn off wi-fi ( it seems that if you do that after the first setting up of the telly , bootloop still occur ) .

What i've done to fix it again :

bootloop until recover mode appear => Flash firmware QM163E_U_0.26.70.1 ( it's the latest firmware for my telly , wich was already applied ) => when flash is done , unplug the telly for 1 hour ( i don't know why , but unplugging the telly just 10 or 15mn don't do the trick still bootloop ) => turn on telly , see ANDROID on screen ( Yay ! ) quick go to network settings and turning off ALL WI-FI associated settings . I've try reboot the telly and no bootlopp ( Yay 2 ! ) , watch netflix/youtube for at least 3 or 4 hours and no errors or black screen or telly goes bootloop ( Yay 3 ) . Turning OFF telly and turning on again => no bootloop , no error , no blackscreen , can go on netflix or hdmi sources without problems ( telly still hot ) .

I think something is causing a crash with one wi-fi settings but don't know why ...
[Philips, Sony, TCL Android TV] parallax-fortitude:
65pfl5504/f7 stuck in bootloop has anyone successfully forced it into recovery mode? Or know what chasis it is so I can try the aforementioned tool?
[Philips, Sony, TCL Android TV] Daffy60:
Hi when i downloaded this i get only 1920 kb,can you help me
[Philips, Sony, TCL Android TV] Marconew:
Hallo, bin neu hier und habe selbiges Problem mit dem Bootloop. Habe den 55Pus6401 und bereits die neueste Firmware draufgespielt. Danach ging der Tv aber nur so lange bis ich in abschaltete, danach selbiger Fehler wieder. Was kann ich tun? Vielen Dank für eure Hilfe.

Mod translation: Hello, I'm new here and I have the same problem with the bootloop. Have the 55Pus6401 and already played on it the latest firmware. After that, the TV only worked until I switched it off, then the same error again. What can I do? Many thanks for your help.
[Philips, Sony, TCL Android TV] Toengel:
Tachchen,

versuch den upgrade_loader für diesen TV - findest du in meinem TV-Firmware-Archiv.

Mod translation:

baby,

try the upgrade_loader for this tv - you can find it in my tv firmware archive.

Toengel@Alex
[Philips, Sony, TCL Android TV] DevilsGamerpxc:
Habe diesen TV Philips 55puk7150/12 er startet immer wieder von alleine geht nicht aus und WLAN funktioniert gar nicht erst. Laut TV heißt er 55PUS7150/R2 leider finde ich keine Firmware die das Problem beheben kann. Vlt hat von euch jemand eine Idee
[Philips, Sony, TCL Android TV] Toengel:
Tachchen,

du hast das Hardware-Upgrade-Kit... (R1/R2/R3 = Hardware Upgrade Kit)... Firmware wäre QM163E - findest du in meinem Blog (upgrade_loader im Archiv).

Toengel@Alex
[Philips, Sony, TCL Android TV] Toengel:
Hi,

try the upgrade_loader for your TV: https://toengel.net/philipsblog/firmware-archiv/#2014

(instructions are linked at the top)

Toengel@Alex
[Philips, Sony, TCL Android TV] Limi2:
I just wrote a lengthy reply describing how it didn't work and what exactly I did, but then realised that the upgrade-loader file that I downloaded was corrupted, because my bad internet caused the download to stop multiple times and resuming a download too many times apparently leads to the end product being corrupted.

Anyways, after redownloading the file I was able to unzip the file (previously I wasn't), put the file into the root folder of the USB, plugged in the USB into the unplugged TV, and after plugging in the TV the update started. After the update finished the TV worked just like it's supposed to.

Thanks a lot for your help and in providing the upgrade loader.
[Philips, Sony, TCL Android TV] Bayram Deniz:
Merhaba
[Philips, Sony, TCL Android TV] jasnm21:
My TV recently started constantly refreshing the apps and home screen. If I restart it and leave it be, it will get to the Live TV screen and constantly have the blue circle circling.

I have performed all of the standard troubleshooting steps;

Unplug and plug the device back in.

Held the power button down while it is unplugged(which a rep told me is the manual factory reset procedure) and then when it is plugged in(to cover all bases).

I have tried to clear the cache.

I have tried to update to Android 11 but it states there isn't enough storage.

I have tried to uninstall all apps and app updates on the device.

It shows that they are uninstalled until the device resets.

I have tried the factory data reset in the device preferences, about, and reset.

None of these have worked resetting the device to the factory settings or clearing enough storage to install the update, which I doubt will actually help anyway.

Delete any unwanted apps. The computer recognizes the device but only as a TV, not as a storage device.
[Philips, Sony, TCL Android TV] SnakeByte:
Hello @Toengel , i have a Philips 75PFL5604/ F7 A, production 2020, and i can't find anything close to this model on your page, nor anywhere else on the web.

My tv is stuck loading on "androidtv" logo screen for hours, after a system update, the tv doesn't have the joystik in the back, and anytime i plug it in, it just starts without pressing anything and stays on the logo.

I have tried different keys and key combinations on my remote and the back of tv without succsess of entering recovery mode, i also downloaded some of the wipe data tools and extract them on usb, tv doesn't recognize anything, just starts and goes to logo... Can't find the chasis model anywhere on the tv either.

At this point i'm looking for any firmware update that would work for this tv straight from the usb stick at powerup without recoveery, or any known way of entering this model's recovery mode to try a full wipe... Not even been alble to enter Safe mode... nothing. Any sugestions please? Thank you in advance
[Philips, Sony, TCL Android TV] Toengel:
HI,

you are not the only one with this problem. I did not find any solution nor someone who solved that. This TV is not sold in EU...

Toengel@Alex
[Philips, Sony, TCL Android TV] sistotech:
hi, i need of this wipedatatool QM16.3ELA.zip i search but not find, in past post the link not work

thank you so much
[Philips, Sony, TCL Android TV] Toengel:
Hi,

see https://toengel.net/philipsblog/firmware-download/

QM163E - 2016

Toengel@Alex
[Philips, Sony, TCL Android TV] sistotech:
Thank you so much, but not work, the tv is in bootloop

the tv is philips 32PFS6402/12 android

android recovery PHILIPS/QM16XE_F

7.1.2/N2g48H/01610224

Thanks
[Philips, Sony, TCL Android TV] Toengel:
Hi,

you TV is QM164E - it's different.

Did you try the upgrade_loader?

Toengel@Alex
[Philips, Sony, TCL Android TV] Adigo18:
Ok, i had the same problem with 49pus6401/12 like everyone here(bootlop, after few minutes entering to cwm). I tryied flash new android by cwm, but it didnt help... tryied wipedatatool and still no changes. FOR me, repair was by make pendrive fat32 with file "QM163E_0.26.70.1_upgrade_loader"(maybe you wanna ask where i found this file, it was here "https://toengel.net/philipsblog/firmware-archiv/" just dont click on your tv, search this file name by ctrl+f. all pkg files are marked by "upgrade loader" and you have to download this file) as PKG. I turned tv off(by unpluging from power), then plug pendrive with this file and plug tv to the power, you should see imidietly "SOFTWARE UPGRADE IN PROGES", just wait +/- 20min and it is working, after update tv turn on... after job done corectly i unpluged pendrive... im so happy! I write it fast, so sorry for my mistakes with english :P. I am sorry, but i dont log in here probably till i need more help, but i think this will help you. THANKS :)
[Philips, Sony, TCL Android TV] bellzebu:
Hi all,

I need some help.

TPM191E (TPM191E_201.0.215.200 Android 11)

I did a "adb reboot bootloader" (dumb thing, I know) and now the TV is stuck on philips logo and the red led is blinking. I did try an OBR but didn't work.

Some help will be much appreciated.

Thanks.
[Philips, Sony, TCL Android TV] bellzebu:
Solved using the TPM191E_101.2.178.0_upgrade_loader (did not work at first, but changing the USB drive and the port finally got working ), thank you all, specially to Toengel