yashsingh1/xdaforums huggingface dataset:
[G4 General] Aelyus:
My G4 bootlooped on me a couple of months ago after 6 months of use, and it got replaced under warranty, they didn't actually give me a new phone, they just replaced the board in it, with a new SN and IMEI and everything, but when asking about it to the official support of LG in my country they told they didn't know anything about the issue (as in LG acknowledging the bootlooping as a common hardware failure) and shrugged it as a defective unit, I have a 24 month contract, but only one year of warranty which by the way doesn't get extended, so I have around 3 months of warranty left, and if this piece of **** decides to bootloop again after the warranty expires I'm left with a contract to fulfill to my carrier but no phone, so yeah, **** LG, **** the G4 and **** me if I'm ever buying a phone from them again, I despise Samsung software skins and locked bootloader and efuse bull****, but at least they make quality products that don't die on you, I used my old Galaxy S4 while they repaired my G4 and it worked perfectly, so I guess the next flagship phone I'm buying it's gonna be a Samsung one.

**** LG.
[G4 General] thoufiq72:
Nope, LG never promised any such things. But thank god that my device (bricked after 4 months) was repaired and my brother's was replaced (bricked after 10 months).

(FYI, mine is G4 with s/n 505, while my brother's G4 is s/n 508)

---------- Post added at 02:06 PM ---------- Previous post was at 01:58 PM ----------

Dude, I understand your concern. Mine was repaired as yours and I dunno for how long my device is gonna work. So I suggest u exchange your G4 for a newer model, cuz your warranty is gonna complete. And it seems like the LG buggers did this on purpose to make people's device brick after sometime(brick after a year, gotta change to a new device). They just didnt expect it to go brick this early.
[G4 General] jinderation:
Just give multiple replies it will automatically place it

---------- Post added at 11:10 AM ---------- Previous post was at 11:08 AM ----------

Im sorry u made a mistake of buying it online u will most probably get a defected device again why couldnt u go for the droid turbo 64gb its way better than g4...
[G4 General] sstanton86:
Hi mate.

You could be right. But I just got it this morning. Its version 1.1 and I have S/N starting with 602. So far so good.

Like I said, I've owned all the latest and greatest, but none of them made me as happy as my old lg g4 (which was S/N505). The camera in manual mode/raw is better than anything else I've used - that's just my humble opinion.
[G4 General] oxidax:
Happened to me while I was on a phone interview. It didn't just **** up the interview for me but I also lost a lot of important files that were sent to me that same day and the oven/freezer trick didn't work.

As soon as I receive my replacement G4 from T-mobile, ill be selling it and never purchasing another LG mobile phone again.
[G4 General] Abdl:
Damn! That must be hard on you
[G4 General] MrTallboy:
Add me to the list of bootloops. My 505 went down Sunday night. 1 year and 4 days after purchase. Verizon let me retroactively add insurance to it so I could get a new one for $11 since it's out of warranty. The Verizon guy told me I'd probably get an S5 in the mail cause they don't have many G4's anymore. I think he meant G5, but I heard S5. But yesterday I received a shiny G4. Dang. Serial number is 506. We'll see how long I get out of this one.
[G4 General] Abdl:
After enjoying ur phone for a complete year then you get another new one. You wouldn't ask for more
[G4 General] Symphomed:
So, what are the safest SN ? the ones that doesn't bootloop as far as we know?

Mine was 509 and bootlooped three days ago, LG is gonna replace the motherboard they said, it's going to take a month...

Algeria
[G4 General] raptorddd:
up untill now i think ive seen 601-602-603 and one 604 bootloop..
[G4 General] Waxim1:
I think the failure rate in 511 and onward is very limited. I have seen very few as compared to 505.
[G4 General] jinderation:
They still need time like a period of 8 to 9 months to show bootloop ...which im sure of it will happen dont get ur hopes up
[G4 General] Riardon:
Did we ever learn what exactly is the problem with these? Is it bad software that self bricking? Is it a bad connector on mobo or smth else? How many G4's are bootlooping do we even have an image? In reddit and here seems a lot but how many from the actual G4s in total have this? Why LG didn't recall this phone for good if the problem was so widespread? They do no need to check Reddit and XDA to find out their phones are bricking. They service centers can report numbers. From what I read the issue took a while to identify and now it has been fixed according to what I read. Sure one can only doubt but what exactly did happen?
[G4 General] lsflp:
My LG G4, SN507, today die, I'm from Colombia and the phone was H815T, not rooted, only stock. Thanks LGs
[G4 General] LightInDark:
Seems to me the original (korean or international) versions are flawless its always the ones lg have to make limited or locked for certain regions or providors that have these issues. All my LG phones in past 7 years have been flawless. Ive had G2 G4 Optimus 3D GT540 and some others for short times. Never 1 problem that wasnt my own fault flashing custom roms. Id say blame your own country for imposing stupid special variants unlike the whole of europe just uses the same unlocked model.
[G4 General] gedas5:
Again what are you talking about? This has nothing to do with where the phone is manufactured or whether it is carrier locked. This is the motherboard issue as the connector pins get loose (overheating issues might also contribute to the issue). Mine international 815 bootloop just like other many thousands. And I can tell you how bad the problem is that LG cannot manufacture revision 1.1 motherboards quickly enough to have all the phones fixed within their stated 5-10 working days so it is taking weeks for repairs to happen. Wait until yours bootloops and we'll welcome you to the family.
[G4 General] g_ding84:
My 508 boot looped a few days ago. My replacement phone is a 508 as well (thanks Verizon and LG). So I have about another 8 months before this one boot loops. I loved My G3 and Lucid 3. My Lucid 3 is still going. My daughter has it. (Unlocked bootloader and rooted)
[G4 General] Mdsummer:
I got replacement 607 and on first day ibfelt it overheating.

My guess is that the g4 issue may be a design and not manufacturing issue (melt solder that is too close to cpu), so lg cannot afford to make an official announcment. They dont want to change the design and incur unlimited claims.

On a side note: since my battery was aging. I switched to battery saver. Turns out is a way to save battery, and also prevent overheat (i think the cpu performance is lowered slightly). Perhaps a way for existing users to salvage the phone as long before their telco contract ends and sign new plan.
[G4 General] One Twelve:
Ask me how i'm doing with the G4 in a year or two because i will still be with it.

Simply because i don't know what else to upgrade to :D

Will definitely be an LG if they keep replaceable batteries.

Spoke to someone with an xperia who does not care for samsung. What he told me was interesting. He went through galaxy s, s2, s3. Every one of them required a replacement. The s2 died in 7 months. After 3 fails he switched to xperia and has been happy ever since. He'll never touch a samsung again.

So quite clearly failures are possible with other devices. You take your chances and odds are you will be ok. But does not mean always. Am surprised those that go through many phones fail to point this out. You go through many phones not all fail but some do and it can be quite random.

Many buy without warranty because its cheaper or the phone did not launch in their country, well those are the ones up in arms saying don't buy a G4.

Fun fact about warranty. The clock does not begin on the date you bought it but only when the sim is inserted ;)

---------- Post added at 01:49 PM ---------- Previous post was at 01:27 PM ----------

Show me where the 'bullcrap' is ? or is it people like you that don't learn after mistakes.

your story is you bouhgt a TWN device living in LA. phone dies in LA, LG service US refuses. You have to send it back to taiwan.

Now, tell us when you are going to send it back to TWN for service ?

You did not understand there is no such thing as global warranty.

---------- Post added at 01:51 PM ---------- Previous post was at 01:49 PM ----------

I will never fall into the trap because i refuse to buy without warranty.

G4's sell on ebay for rs.10k less than on the street.Imports with seller warranty that is useless. People take their chances because in their experience it has not happened, will not happen and isn't worth paying extra in the shop. well, you can see the results right here in this thread. No company can assure 100% reliability that is why waranty exists for most products to cover from defects that will invariably happen.

I don't have time to buy and sell my phone every 9 months to recycle my money and get on the upgrade train. You do that and you dodge the bullet most of the time. But its too much work for me.

if i buy a flagship i expect it to last for many years.
[G4 General] arvarobert:
My friend has a Samsung S3 Neo and every month he needs to factory reset because can't answer for phone calls or receive messages.
[G4 General] jinderation:
He buys a g4 wants to last for a year hahahaha how foolish are u even repaired lg devices are bootlooping again then again hahaha either its a design blue print huge error or something else causing it brick after huge usage..tell all people i cant send my device to taiwan since lg taiwan doesnt accept the bootloop issue on phone or via mail ...lg center in california also wont help me ship it also how pathetic...global warranty or national warranty .... No more LG ...BYE bye LG...housing good opinions about lg aint gonna work here.
[G4 General] 350Rocket:
When I got my htc desire 2010 people were having motherboard failures all over. My phone purchased in 2011 is still working almost 6 years later. Chances are lots of units won't fail even if many do.
[G4 General] alltheusernamesaretaken:
I have S/N 507, still boot looped, wonder what serial numbers are also affected.
[G4 General] One Twelve:
Just because it happened to you means it will happen to me ? lol, if you are so all seeing tell me what the next weekends lottery numbers are :D

Who did you buy it from ? have you approached them. or lemme guess.

you buy imports because they're cheaper than local, you've been doing this for a while, your next phone will also be like this.

How long did you think your luck would hold out ?

Still if you've been in the game you've made up more than you've lost. or have you.

So bye, best of luck with your next device, whatever that will be.
[G4 General] jinderation:
I bet ur ass it will happen to u cuz ur using a defective device it happened to millions its going to happen to u too eventually

Import locals or foreign its all LG smart ass same specs same phone i havent even lost anything i sold my phone at a fair price before it even happened to me to some one now its his problem...but i feel sorry for him tried even helping him contact to lg for him since its under warranty still u wont f understand

I dont want ur opinions in any of this ....i warn others not to buy lg here so they dont have to experience what i did
[G4 General] One Twelve:
PROOF it has happened to 'millions' ?

I already asked for it in your thread and you show me some consumer report website which has people complaining about all sorts of products. Not enough.

Why do you care at all then if you're off the hook. What is your obligation to persist here?

All you are doing is spreading FUD. I've seen this nonsense for years on all sorts of products.

And on a public board I will post as I see fit. I don't care whether you or anybody else likes or doesn't like.
[G4 General] evillhyde:
My LG G4 H815 international s/n: 509 went into bootloader last week an I had to send it to LG. I hope they will fix it or replace it. I'll let you know. The phone was bought in October 2015, lately I had some problems with overheating and battery life.
[G4 General] android404:
I tried finding a thread to a different phone on xda with this many instances of the same issue which the manufacturer repairs for free. Such a thread doesn't exist, because this is a very special case. And there aren't many g4 sold in comparison to many other phones. People who still argue that this is just a normal issue don't want to get it for some reason.
[G4 General] Riardon:
The LG G4 bootloop issue is a hardware defect and LG is fixing it under warranty period. It is unfortunate for those who got this problem yes however LG is fixing it under warranty. It's a shame this issue happened but phones are phones and those srits happen all the time. Got two Nexus 6P with defective screens, broken power button and 1 of them had problem with one of its speakers. Also one of the two got scratch marks on the screen's oleophobic coating. Reddit had many people reporting issues with bad screens. Defective phones come out of the factories all the time and it's unfortunate but there is nothing you can do about it except return it under warranty or RMA it. The same applies for the G4. If this happens it happens. Get the phone to LG and they fix it/replace it whatever.

Stop spreading FUD and wild theories about how an Android version can save you from this issue. It won't period.

Are you angry about LG well sue them if you have a good lawyer or never buy an LG again. It's that simple.

Spreading wild theories and snake oil methods on how you can stop this from happening by flashing whatever is silly and dangerous.

Some people will believe your crap just because they read it on XDA forums. So stop spreading srits unless you have Solid proof about something.
[G4 General] bigtin:
Well LG UK emailed 100 of us at once earlier (used to instead of bcc - doh!) offering us a G5 or refund.

Mine should arrive in a few days.
[G4 General] jinderation:
Ur posting on a wrong thread go post it where the lg is likable
[G4 General] One Twelve:
This is the LG forum. Maybe you should be some place else?

And yet again you failed to answer my question about 'millions' why is that.
[G4 General] jinderation:
Lg thread clearly says serial 505 bootloop not forum thread Im not here to answer ur questions im only here to spread awareness what happened to me happened to lots of people n they wasted their money ...sorry there is no debate here u continue to defend lg i will continue to spread the truth...n yes it happened to millions out there those unfortunate souls who bought this damn phone since its a manufacturing fault...
[G4 General] kacarot:
Good companions.

Here to sign a petition for a global solution to the G4.

Distribute the link in your network.

More people together, more pressure for LG and bootloop.

Thank you.

https://www.change.org/p/lg-mobile-...e-lg-g4s?source_location=petitions_share_skip

Idea: Could I add link Change in main post.

Enviado desde mi LG-H815 mediante Tapatalk
[G4 General] g_ding84:
Signed [MENTION=5655108]kacarot[/MENTION]
[G4 General] leggo818:
what country are you located in?
[G4 General] evillhyde:
Poland

Wysłane z mojego SM-T800 przy użyciu Tapatalka
[G4 General] dontpannic:
No. My original G4 went in for warranty repair due to a dodgy USB socket. This was repaired, but when it came back it bootlooped. I can only assume that when the board was lifted from the chassis that something was disturbed in the heat transfer process.

It's now been replaced with a unit with serial number 604, so I'm now no longer concerned.
[G4 General] WTF?:
a dodgy USB socket on a G4 is caused by grime and fluff that has worked its way into it (as with most all phones)

You can fix yourself with a root spreader type of dental pick and a good headlamp and good eyes. :good:
[G4 General] 350Rocket:
I just got a g4 as an upgrade and it's a 607. Was built last month according to the box. Hopefully these ones are all good.
[G4 General] sookster54:
When I had a LG Optimus LTE (Nitro HD) back in 2011 it bootlooped often that I took it in for repairs twice with no solution and exchanged it for an HTC One X, kind of bummed that this problem still exists years later.
[G4 General] One Twelve:
Prove it has happened to millions. Fail to do that and your credibility sinks lower.

You don't get to repeat or say anything unless you can back it up. That is how the real world works.

Disgruntled users are not credible sources of information. They have an axe to grind.

As i told you 30,000 G4's imported into India. Where are the Indians crying on this board about bootloop ? I find a handful.

Look on local boards again a handful. So the odds of my phone bootlooping are less than even, in other words don't worry about it :)
[G4 General] jinderation:
just cuz it didnt happen to u wont mean its not going too ur country is very poor n illiterate most wont know even know how to use a pc so i dont know.... There many forums on xda n other website s o bootloop issue so i dont need to prove anything...thats why there are issues on how to fix ILAPO oven method freezer method or disable the core method...ur bat**** crazy for any g4 not have bootloop...period
[G4 General] Abdl:
Well,your approach was simply uncivil and somewhat rude.
[G4 General] kacarot:
In HTCMania there are already several cases 5xx and 6xx repaired with plates have returned to bootloop ..... It is not clear that the plates 6xx are definitely good.

Best Sign Here https://www.change.org/p/lg-mobile-...e-lg-g4s?source_location=petitions_share_skip

Enviado desde mi LG-H815 mediante Tapatalk
[G4 General] waynesun16:
My first LG G4 H818 died in 10 days, now after 8 months the replaced one died again, and the provider fixed it by replace motherboard, don't know how long it will last. How LG could survive without facing this problem on the flagship phone product!!!
[G4 General] dontpannic:
Yeah, I've cleaned countless sockets in the past - unfortunately my normal processes didn't work on this one. Apparently the solder connection where it met the board was bad.

I'm not really that fussed. Sure, my original board died after a warranty repair, but then again that was 13 months after purchase. This phone only has to last another 11 months until my contract is up for renewal. My carrier has proven themselves to be very fast and efficient with customer service and repairs so if it bootloops again I'll send it back to my carrier. My data is safely backed up daily, so a couple of days without my handset isn't the end of the world.
[G4 General] jinderation:
Girard Gibbs is working on Full action lawsuit against LGs G4 so any one suffering from repetitive problems from LG electronics not getting their devices fixed or some excuse from LG continuous bootloop please follow the link below u might get ur repairs or replacements its high time LG learned this is democracy..email them or call them about ur problems with the LG G4

http://www.girardgibbs.com/lg-g4-bootloop-class-action-lawsuit/
[G4 General] WTF?:
oh rly? exactly which connector pins get loose?

if this problem is truly a manufacturing defect and not user error, then why are there no websites or youtube videos showing the fix, like we have for nearly every electronic issue out there on any product?
[G4 General] WTF?:
I am saying if they have time to WHINE, they have a few minutes to open their phone up and give it a quick blast with a $50 hot air rework tool and solve the issue permanently.

To save a $650 phone, this seems like a no-brainer - people in USA, especially, just like to have something to ***** about.

MAN UP!
[G4 General] Abdl:
But then why are people still using the heat/freezer method to temporarily fix their phones? Isn't there already a guide for a permanent fix?
[G4 General] jinderation:
There isnt in his methods n ILAPO oven n freezer method are temp fix meaning the bootloop is going to happen again dont fall for anybodys shenanigans....
[G4 General] gedas5:
Would that keep you quiet at least for a day?

http://www.androidauthority.com/lg-v10-bootloop-problem-711334/
[G4 General] One Twelve:
Wanted to know how many g4's were sold.

http://www.koreatimes.co.kr/www/news/tech/2016/04/133_201790.html

So indirectly, can we say to date that global g4 sales amounts to 7 million?

You're saying if one gets a bootloop this is what they should do?

Would not be surprised if that is what goes on at the service centre when it's first handed over. They will do this and make the problem go away before changing the motherboard. Much cheaper fix. If it works great. My g4 will last many years. If its so cheap to fix then I need not worry about warranty running out :D

In fact that is the problem? How to verify they really did change the motherboard.

I see people post, Uh I just got me g4 repaired and it now has serial 605. Huh?! How do you know? It says so on the report. But how to check. I can put any number on that report :)
[G4 General] jinderation:
Urs didnt bootloop so u dont know after the repair if u check the back where the screws are its say h815 or h810 (model no)etc with a specific part number after the repair the motherboard is changed so the entire part of a qualcom chip is replaced so the part number is replaced with a different model or upgraded (60xx) mind u the color is also changed if the part was black it may be changed to silver or white ...many people cant unlock bootloader even after repairs since there deviceid is changed some even had there model number changed so there is no heat gun method...

Heatgun metbod is only available for backups n for disabling the cores only motherboard replacement for this fix...7 million is a small number for the g4..now there is news of many V10 being bootloop im 100% sure it will affect the sales of LG now...
[G4 General] One Twelve:
Am not arguing. Am challenging your assertions.

You are arguing because you cannot defend what you say :)

Does not matter if people agree/disagree or not like, if what you say can be defended then you are OK.

So far LG is repairing devices quietly around the world like any other company. Those without warranty are screwed. a petition about it is pointless. Instead, better see if there is a way you can fix it yourself. That is the only way. Self help.

Going on about poor and illiterate is pointless because these people mostly own feature phones and those things can handle much more abuse. My point is if this problem is so widespread there should be more Indians complaining. Trust me they like to ***** about everything and anything. Why aren't they here.

So it's not a manufacturing defects but rather an assembly defect. No component breaks rather it's the connection that goes bad, on some devices as has been reported.
[G4 General] jinderation:
Im not the only one in this there are plenty of people in the world that got screwed over by LG

The only difference is some talk about this on the forums n others will they dont give a **** or many dont know where to tell about it...here is another story by xda member u might have seen him in xda youtube channel.....

http://xdaforums.com/g4/general/ilapo-bootloop-user-vs-oem-battle-story-t3426416
[G4 General] WTF?:
Yes we can! - Finally we have intelligence and deep thinking from someone in this thread, rather than the Trump fear-mongers, good job!

So will mine, so will most - this is a very RARE problem, I was able to find all of exactly ONE phone on ebay with bootloop problem that someone was selling because of no warranty, wow a real EPIDEMIC!!

You can check the current motherboard serial and country code with this excellent app.
[G4 General] Perseus:
This Thread is Partially Off Topic to begin with. However We will keep this thread open so people can exchange ideas and seek help.

However if the Personal Attacks Continue, thread will be closed for good. Thread has some light cleaning for now.

Please Be Polite to each other, Do not make personal attacks and follow the XDA Rules.

If we see any more personal Attacks from this point onwards, Infractions will happen.