yashsingh1/xdaforums huggingface dataset:
[G4 General] starfcker69:
Can you ask the seller to give you the first 3 digits of the serial number? IMO 510 and later are fine. It's a valid question. Just look at Swappa - G4.

Any phone can fail and bootloop is a typical failure. Not just an LG thing.
[G4 General] Loulou-13:
For me ,reading all threads ,i principaly have seen 505 serie with this problem ....

and another 506 to 508 have much more problems (all feedbacks everywhere), after 510.... too . I think that there are near the same % of others devices and manufacturers who know all sort of dead (especially Samsung !!! ) .

but on a thread here ,there are one or two membets who have said that 505 to 508 are concerned ( ????? ) and these coments are often repeated.

what's the truth ???
[G4 General] touns_j:
i have no idea . from what i can gather all model can have the bootloop issue (including 510 serial G4s) but it seems 504 ,505,506 are the most affected if the loopboot thread poll is anything to go by
[G4 General] nipun1110:
As I said in my post, I really am sympathetic to u coz I have been at yr shoes twice. It's a shame there are still some people fighting against what I said. What I can tell u is that, if possible make some good connection with yr local service center and beg (I know that's a strong word) them if they help u. My condolences.
[G4 General] nipun1110:
I understand yr opinion. But please look through the post and u will already find proof of my words. Thanks.
[G4 General] rblanca:
Can i ask what was your serial numer? Thanks
[G4 General] gmadjara:
I agree with the title...mine (505) just enter in bootloop stage after 6 month of faultlessly usage.
[G4 General] fridaycider:
Mine is fine so far . hope it doesn't go as don't think I'll get warranty in uk.
[G4 General] doomalikaw99:
505
[G4 General] One Twelve:
No, 505 is the most affected. The number of failures from then on drops steeply.

http://xdaforums.com/g4/general/lg-g4-poll-users-hardware-failure-t3303547
[G4 General] maslelviz:
Anyone having this issue with a non-US model? I have a 505 H815 in Europe, I bought it June, so it's been quite some time and I wonder what are the odds of it getting bricked? I have a warranty and insurance, so basically I can just drop it out of the balcony and request a replacement :D but I don't want to do that...
[G4 General] GigabitEthernet:
Yup, got it on an LG G4 H815 in the UK, a Three branded model.
[G4 General] maslelviz:
damn....
[G4 General] hasaang:
Goodbye 506

Just got a bootloop last night after flawlessly working up this point. I think I am done with LG... had hardware issues in the G3 and now G4 in less than a year. Dissapointing
[G4 General] rblanca:
Can i ask you what it's your phone's serial number? Thanks
[G4 General] touns_j:
i believe his phone is a 506 like he wrote in his post
[G4 General] j3r3myp:
My 505 French G4 failed miserably. Repaired in 34 days (yes, slow) but they didn't bother me with the unlocked bootloader, luckily.

Envoyé de mon LG-H815 en utilisant Tapatalk
[G4 General] bstrutton:
Would you mind sharing which LG facility you sent the phone to ? UK or ??

Thanks.
[G4 General] j3r3myp:
Hi!

I went through Fnac (my retailer), so I think they have subcontracting repairers in France, who must be LG partners I think.
[G4 General] Loulou-13:
Today on the thread "stuck in bootloop" in "Q A troubleshooting" section ==>> first case of 6xx series have been repported !!! same bootloop problem.... :rolleyes:
[G4 General] hierarchy666:
Mine dead too from Singapore here. Didn't ask for my warranty card but voided my warranty since im rooted. So they would only fix my phone only this time.
[G4 General] davboc:
I'll buy this phone in 15 days, I can't renounce, really love this phone and really want it.

It's a problem for know what kind of serial has the phone before buy it, the site where I'd like to buy (big site with low price) answer me that they sell thousand of this devices every day and they can't say what serial number will have the device that I'll buy.

They really sell many phones, it's a big site really famous in Italy, and the last users that buy that phone from here say me that they have the 6xx s/n. I think that for the big number of phones that they sell, they shouldn't have phones with old serial, however I have no way of knowing with certainty what will be the serial.

What do you recommend to me?

Thanks in advance
[G4 General] mrk88:
Bought my g4 last June on eBay model h815, still working great *knock on wood* S/N 505.
[G4 General] spartan268:
Well the crazy prophet seemed to have predicted the future for my 506. I bought this back in June so about 10months deep this happen.

Got bootlooped last week. 1 week in and I've been told it's still at the repair facility. If this was to happen another time, I would be done with LG until my saltiness subsides.
[G4 General] novastar1:
Had my 506 since August...... And it....

Is.....

Still alive. :)

I can't take it back

And I don't want to sell a potential failure to anyone
[G4 General] Perry the Saint:
Got mine in September of last year. Still going strong, never rooted. Played mmorpgs like stellacept and order and chaos 2 that are graphic intensive till my phone would over heat or die daily for the first two months I owned it . my wife was pregnant and I showed support by staying in with her on the couch. Her on her shows me grinding away on my phone beside her chatting. I updated to marshmallow, still no death. Here it is April. I don't game anymore on my phone cause her me and baby make three and we're busy. I love this phone! From the dual window to just watching stuff on Chromecast. I'm a bartender, not a techie but what I'm trying to say is. Correlation doesn't always imply causation. Sounds like your careless with phones bro or maybe it's luck? I have sketchy customers and the occasional drunk patron , and my phone is usually on the bar or by an outlet easily reachable by patrons and employees, but i have Google's find my phone to back me up if they steal it. I never have had a phone stolen. Maybe I'm always mindful of my" precious "lol i dunno mate, but this phone rocks. I hate Sprint's weak svc though and the fact I can't unlock my bootloader. I miss my Nexus 4 but I don't regret this phone at all. If it bootloops one day I'll be sure to post here as I've been frequenting this site and others since my old huawei ascend brought me into the hobbyist world of modding, but yeah just like anything in the world I think it's safe to say results may vary.

Regards,

Satisfied with my G4 in Dallas that bears the S/N 505 and is apparently cheating the phone gods by not bootlooping.

P.s.

Watch it bootloop in the next 5 minutes after posting this haha, I will still post if it happens because then I will be in agreement. I'm not above admitting I'm wrong.
[G4 General] raptorddd:
according to the Lg guy on chat. he says they LG acknowledge this problem. and that i should avoid 505-506 he says thats the only numbers he had seen the bootloop while working there.
[G4 General] nikomedes:
Mine is 505 too and it is still working good but of course I have the same fear that suddenly it will die one day.

So is there any way to enforce it to put in a bootloop?
[G4 General] rajkatiyar07:
Mine is 509 . do not think it would suffer such a problem . Fingers Crossed XD
[G4 General] raptorddd:
knock on wood buddy. :fingers-crossed:
[G4 General] fridaycider:
507 bootloop two days ago. no receipt so probably won't get warranty
[G4 General] TheMadScientist:
Will some one explain exactly where your finding the 505 506 507 ect. Serial numbers. Only place in my phone can i find a 50 anything is in my dec hex starting 6 didgits in is 508. But i have a 10/2015 manufactured date code. Acording to the sprint site anything made before september was affected. If my serials a 508 then i havnt really heard of any of them bootlooping.
[G4 General] cyan pac:
got mine the first week it came out at tmobile and its still running strong, its actually got better in time ex: no lag what so ever, but thats with flashing roms, anyway mine is a 505 and im scared it will someday but i plan on getting a new phone soon,so knock on wood that it last a few more months
[G4 General] fridaycider:
I'm waiting on email from lg about mine has bootloop. Looks like they want retailers warranty and I bought off eBay and only have PayPal receipt . not good...
[G4 General] fridaycider:
As I thought not covered in the uk . have to see if lg uae will do Anything....
[G4 General] ShinOrochiX:
How can I check?

How do I know if my G4 is prone to this problem? I only bought it two weeks ago, but it was from a retailer, I have proof of purchase and it is registered with LG so warranty isn't an issue.
[G4 General] nikomedes:
Is there any way to make this bootloop problem happen earlier? I mean I wonder if we can make it by ourselves because I do not want to face this problem after my warranty is over.
[G4 General] earthsound:
509 bootlooped after 7 months

Got my G4 in October, S/N started with 509. It bootlooped a few weeks ago. VZ replaced it with another one...S/N 505. :rolleyes:
[G4 General] raptorddd:
apparently, if you have the 505-506-509 first 3 digits on the serial number theyll get bootloop.. but ive seeen people reporting even 603.. that us the manufaacturing date.. 603= 201(6-03) march 2016

---------- Post added at 04:31 PM ---------- Previous post was at 04:30 PM ----------

i have read someone suggesting to use a 24v battery to fry the phone ...:confused:
[G4 General] ShinOrochiX:
Oh I see, thanks. Mine is 602-..., so Feb '16, hopefully no issues for me then. :fingers-crossed:
[G4 General] raptorddd:
lets hope so. apparently chances are low for 601 and up.. :fingers-crossed:
[G4 General] fridaycider:
Well emailed lg uae and they just told me to send it in for repair . didn't ask for any proof of purchase or anything . Will update with progress..
[G4 General] lambstone:
Well. Phuck. My 509 SEA variant just bootlooped
[G4 General] coowkeee:
i bought my g4 h818p with S/N 505 last august 2015(rooted) and still no bootloop. Am i still prone to bootloop or im safe now?
[G4 General] raptorddd:
i think you have 3 more months of warranty.. but seems like yours is just fine.
[G4 General] lambstone:
Don't be so sure. Mine was alright for 8 months and while I was using it, all of a sudden bootloop.

My advise, sell it asap since it still has warranty.
[G4 General] coowkeee:
does it really affects all users with 505 s/n? i will not sell it, ill wait for it and bring back to my carrier in case it will happen, don't wanna have bad karma xD

in case mine just bootlooped and still with root? will they notice it? or should i unroot it first b4 it happens? thanks
[G4 General] dulexetina:
I just got mine used today,before i read the thru this posts. Mine is 512 SEA. Am i safe from bootloop?
[G4 General] Amightypotato:
Eventually all phones will bootloop/stop working. Maybe except nokia 3110.
[G4 General] raptorddd:
no ive seen some reporting theirs still going.. but my guess is like 80% suffers from it..

i think you could flash the kdz that disables big cores and then flash stock and unroot and send to repair..

---------- Post added at 09:25 AM ---------- Previous post was at 09:25 AM ----------

whats the first 3 digits of your serial number?
[G4 General] polfrank:
It's been a month since my LG G4 H815 just froze when I turned the WiFi on and then got into bootloop. It was burning hot while trying to boot. If I took off the battery and then booted it it would go into "Android is optimizing Apps" mode and then bootloop again when done.

What I did:

I got into recovery mode manually and did a factory reset, which.... saved the day! It's working fine for a month now! (But I had to set up my phone all over again...)

Edit: S/N starting with 602, purchased on May 2016.
[G4 General] monakh:
My G4 from September of last year went into a bootloop a couple of weeks back. It's not my primary phone (S7 Edge is) so I didn't pay much attention to it until today when I had time to look at it. Well, look at what we have here. S/N starts with 505 and it's a SEA variant H815. Guess I am SOL since I unlocked the bootloader. Oh well. Despite the fact that there is no warranty, clearly there is a worldwide problem with G4s failing. LG should do the right thing and repair all of them as a courtesy to their customers even though they don't have to. That good will gesture will go a long way, at least with me.
[G4 General] maxmousee:
505 815P, 11 months, no issues.

[The phone pisses me off overall, but never had this issues].
[G4 General] dulexetina:
My first digits are 512 and it's SEA 815 version...
[G4 General] raptorddd:
ive have not seen 512 but that means it was manufactured on 2015 december. 5-12 apparently only the ones from 601 are fixed wich i still dont beleive cause theres new oones getting bootloop.
[G4 General] EPa:
It seems like yours isn't the known hardware based bootloop problem. Probably a glitch.
[G4 General] messermind:
New here but had a brief email conversation with LG UK because some **** sold me TWN variant with 12 months manufacturers warranty - that does not exist... happy days since now I need to claim and have no backup phone to hand at all!

So... they claim "there is NOT a known fault with the H815 (the EU/Asian variant). and the LG statement only relates to H818 (USA variant)

They claim few other bits about band differences and logic board differences too what sound like load of garbage.
[G4 General] oxyarts:
My G4 got this problem after passing 1 year of usage. How unfortunate it happened when the warranty expired :(

I tried the Disabling Big Core method to backup some data. But now my G4 runs very slow, and sometimes the bootloop is still exist.

Do you guys know how to turn on All the Cores Back again?

,Oxy
[G4 General] raptorddd:
Did you contact LG to see if they would do just for luck a repair.? would like to know what does LG has to say after warranty expires
[G4 General] dulexetina:
So i am good if i do not unlock bootloader? It's kinda hard to go unrooted and stock... I wanted to try out cyanogen mod :(
[G4 General] raptorddd:
theres no way to tell if youll get bootloop.. it happens doesnt matter if your boootloader its unlocked.. but if you do. then warranty is voided... you can always root only if you are on LP.
[G4 General] Adam86:
My H815 SN507 just died this morning.

Is there a Big Core Disable tool for MM?
[G4 General] ezzony:
I can do data recovery on bootlooped devices for a very reasonable price. PM for details.
[G4 General] lambstone:
Here. https://www.reddit.com/r/lgg4/comments/45gfg2/dae_g4_series_msm_big_core_disable_tool_guide/ Do it for free yourself.
[G4 General] Adam86:
Didn't really have anything on it that i needed as everything syncs to an FTP folder nightly anyway.

I was just curious if it was indeed the common bootloop problem which I can confirm it is, as I flashed Lolipop KDZ and it still bootlooped, I then flashed the Big Core Disable TOT and it booted up right away.

Decided to look into other phones whilst this is repaired/replaced but can't settle on anything.
[G4 General] TheMadScientist:
Were not here to sell services read the rules.

11. Don’t post with the intention of selling something.

Don’t use XDA to advertise your product or service. Proprietors of for-pay products or services, may use XDA to get feedback, provide beta access, or a free version of their product for XDA users and to offer support, but not to post with the intention of selling. This includes promoting sites similar / substantially similar to XDA-Developers.com.

Do not post press releases, announcements, links to trial software or commercial services, unless you’re posting an exclusive release for XDA-Developers.com.

Encouraging members to participate in forum activities on other phone related sites is prohibited.

Off-site downloads are permitted if the site is non-commercial and does not require registration.

Off-site downloads from sites requiring registration are NOT encouraged but may be permitted if both of the following conditions are met:

A) The site belongs to a member of XDA-Developers with at least 1500 posts and 2 years membership, who actively maintains an XDA-Developers support thread(s) / posts, related to the download.

B) The site is a relatively small, personal website without commercial advertising / links (i.e. not a competitor forum-based site with purposes and aims similar to those of XDA-Developers.com.)
[G4 General] dontpannic:
This is a developer community, not a selling site.
[G4 General] lambstone:
Anyone with a Singapore set not purchased in Singapore? Singapore LG is refusing to fix my bootlooped phone
[G4 General] fridaycider:
Why are they refusing ?
[G4 General] lambstone:
Because they claim they only do warranty repairs for Singapore version sets sold by carriers or by authorised resellers only. It doesn't matter if I have a Singapore set which is still under warranty but not sold by singapore carriers or singapore authorised resellers. What a joke.
[G4 General] obiwannn:
Just got a 602 variant last week. Hopefully it would be good. Now I dunno if it's a good idea to root becaue I don't know if I'd still be covered under warranty if bootloop happens after I have unlocked the bootloader, meaning there could be no way to go back to relocked bootloader and the phone could be gone forever
[G4 General] CoolCid:
U only had 2 which died on you so it is a 100% chance it will die but when u only bought 2 its not really a good test you should buy more and do and actual test see how long each one lasts maybe its the way you are using it but i doubt every 505 g4 will die they probably die more often than they last but doesnt mean everyones g4 will die out people who had g4's since it came might still be working you cant just state something that happened to you abd say it will happen to every1
[G4 General] nipun1110:
Or maybe u should go through all the reports in this forum, other forums, Google plus n elsewhere. People like u commented this before also and ended the same. The soon u realize it, it will be better for u. Just a piece of good advice for u.
[G4 General] CoolCid:
But its still not 100% that every g4 will bootloop plus mine is s/n 507

---------- Post added at 04:23 PM ---------- Previous post was at 04:22 PM ----------

How is the htc 10 , is the boom sound good?
[G4 General] nipun1110:
Mmmmm it will be tough to find a long used 505 that's not gone through bootloop IMO. The situation is huge and I am happy that I successfully sold it.

About HTC 10, it's a tough qs u asked because I almost forgot what was boomsound like because I wasn't quite unhappy with G4's speaker. It was loud and clear, at least while watching youtube. Then I got HTC 10 and quite frankly I wasn't happy with the speaker. It wasn't as loud or clear (especially the vocals) as G4's. Then I compared with some other HTC devices. I found it was quite close to original boomsound except that 10's one doesn't sound richer or fuller as others but really close in respect of volume to other boomsound devices. And now after using for a month, I maybe have got accustomed with it or maybe devs or firmware upgrades made it a bit better, but still not as loud as G4's single backfiring speaker nor as pleasing as original boomsound.
[G4 General] raptorddd:
i think you can root it. with locked bootloader... then in case of bootlopp flash modded KDZ that disables big cores then flash stock firmware to remove root.. itll work right . i have locked and root..i hope mine doesnt get bootloop, knock on wood.
[G4 General] Fieniks:
Mine died a week ago. Just got my replacement!

No problems whith the warranty here in germany!

It was a 505 btw...
[G4 General] raptorddd:
there was a post about phones that past the warranty still going strong.. with no bootloop. i think only like 6-7 people reported working and their first 3 digits of serial number..
[G4 General] CoolCid:
Wow i thought htc was well known for their audio
[G4 General] nipun1110:
It's better than many
[G4 General] EPa:
The thread is this http://xdaforums.com/showthread.php?p=67026184 and it's not asking *everyone* with a non bootlooped G4 to report. On the contrary is asks just one. The oldest/longer running. The fact that more people have posted, simply proves they didn't read/understand the OP. Not that there only a few left.

It is actually a proof that not all 505s are dead.
[G4 General] fridaycider:
Well I've sent my handset to Dubai for repair . I bought mine in eBay . They haven't asked me for proof of purchase yet . I only have a PayPal receipt so fingers crossed they just do it without .
[G4 General] sigmaphi:
mine died like 3 weeks ago 505... but a friends own died this week with same problem but it was a 508 and LG still took it to repair
[G4 General] nach0x:
it seems that all the g4s (at least the 2015 models) are having bootloop issue.
[G4 General] jinderation:
Anyone having taiwanese version of G4 H815 with s/n 505 being bootlooped? I bought the phone refurbished two months ago from a retail store...it has this chinese/korean sticker on it..is it already repaired or not can some expert please tell ..production is of my g4 is may 2015
[G4 General] admops:
Yesterday my G4 having a bootlop too.. what a shame, I bought that phone brand new and expect it last well maybe 10 year or so.. Okay LG, you dig your own grave.. goodbye, no more LG EVER AGAIN!!!
[G4 General] Waxim1:
What serial number u have?
[G4 General] jinderation:
Sorry for ur loss seriously i know the pain..my next phone will never be LG too [emoji29] [emoji29]
[G4 General] NIGH7MARE:
Well, i'm another victim. 2 weeks ago my G4 bootlooped too. S/N505, bought it Nov. 2015, so 7 months using it before the problem.

Now the fixed it (at least i really HOPE SO) and my new S/N is 605.

Like some here, LG NEVER AGAIN! Prefer an old nokia than any LG phone.
[G4 General] mruno:
Preordered my G4 on Verizon and it is s/N 505.... it just bootlooped :(
[G4 General] ry5i3kszczur:
I have 511 s/n in H818P, is there anyone who had bootloop problem with this s/n? Or maybe there is everything ok?

Wysłane z mojego LG-H818 przy użyciu Tapatalka
[G4 General] jinderation:
Some G4s model havent had any issue others were just not lucky... It doesnt matter what your production date is it may still bootloop just dont use heavy gaming or over charging
[G4 General] gioxoid:
507 just died, bought in October 15
[G4 General] tripex2k:
505, died 2 nights ago, bought and produced in May 2015, so over 1 year of fun.
[G4 General] duluc:
Well, after 8 months of use, my 507 died yesterday. I'll be taking it back to the carrier store since it's still covered.
[G4 General] pretis:
505 died yesterday while checking email... used it for 8 months. Let's hope service will replace it ... because person who took my phone wrote that it's a software issue...
[G4 General] SeaLionCZ:
My LG G4 died today. I removed sim card and SD card. I tried about 200 times to turn it on and it works now. I guess i am lucky. I will reflash firmware and hope, it will be ok.
[G4 General] starpandi2004:
S/N 505

Yesterday my G4 having a boot loop then died.. I bought that phone on October 2015. No more LG EVER AGAIN!!!

:eek:
[G4 General] kof69:
My 505 died yesteday after 1 year and 9 days....Thanks Lg for your poor phone.
[G4 General] Kevin82485:
***UPDATE***

I chatted with LG Support and they are going to fix my phone. I thought the warranty was only 1 year from date of purchase ( bought on June 6, 2015), but the support person told me that it is also 15 months from date a manufacture (whichever is longer I guess). Since my phone was manufactured on May 1, 2015, I'm still covered and they are going to fix. Don't have to pay for shipping either, which I thought I would have to. I'll be without a phone for 7-9 days though. I don't have any spares that work on Verizon.

-Original Message-

Is anyone having success getting their phone repaired through LG if you are just beyond the 1 year warranty? I'm at 1 year and 1 month. I bought the phone from Best Buy and got their Protective Plan, but they are telling me I have to pay the $150 deposit to get it fixed. Thought I would try my luck with LG though and see if they'd make an exception since it is so close.