yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S7 Edge Questions and Answers] emperor4her:
yeap everything is fine, i rooted again, flasher twrp, and now restoring my previus rom.

Btw, that happened to me by flashing another logo using this forum
[Samsung Galaxy S7 Edge Questions and Answers] rohitdantkale:
S7_Edge

is there any official samsung forum about this, do they care about this problem?
[Samsung Galaxy S7 Edge Questions and Answers] nitrous²:
Even when your phone's hard bricked, service centre's have special software to read out those details. Even when you have the bootloader exception screen, they'll be able to see whether Knox is tripped or not. The thing is, it's not always worth it. So they don't always look into it and just replace/repair it. That's why you'll always have contradicting reports about warranty services on rooted devices. Some service centers find the time a service woman/man has to invest to find out the warranty situation outweighs the cost of simply repairing/replacing the device, thus you see reports of users that got their devices repaired even with a tripped Knox counter.
[Samsung Galaxy S7 Edge Questions and Answers] TomTomcrafter001:
Don't think so. Sure, many people are having these issues, but the relative amount is probably too small.
[Samsung Galaxy S7 Edge Questions and Answers] rohitdantkale:
Finally I went to Samsung store and submitted my device under warranty, when I shown my phone to the representative, she looked suspiciously and asked if I tried rooting or doing any experiments after seeing that error, they saw this error for the first time, she accepted the device and submitted for RMA, I'll be getting my device back after 2 weeks, lets see what they say.
[Samsung Galaxy S7 Edge Questions and Answers] TomTomcrafter001:
I know to few people that are having this issue. Herr in Germany i know two that habe the S7 edge. But none oft them had this error.
[Samsung Galaxy S7 Edge Questions and Answers] Covert_Death:
so I managed to get lucky and filed an AMEX insurance claim and got my $600 back for the S7 but like others have mentioned since its international and i'm in the US, there is no fixing it at a Samsung store... I haven't messed around with it in a few weeks but I'm going to sit down and put it through 100+ reboots to get it into download mode as SO FAR that seems to be the ONLY acceptable outcome mentioned in this thread to restore the phone. If I can get it work in the next few days i'll let you guys know. If I can get the software fixed then i'll order a replacement screen and attempt a screen repair as well since mine is cracked.

Wish me luck! This is one hell of a frustrating process.

EDIT: I was reading other posts on reddit of the same problem. One user mentioned samsung support stating it is a known problem when receiving an OTA update that fails WHILE CHARGING.

Can anyone else confirm that their devices were plugged in / charging when this problem happened? I know mine was, and at least one person mentioned it in this thread that it was charging for them too and got very hot.
[Samsung Galaxy S7 Edge Questions and Answers] LeFade:
Hey there, i followed the steps to get into download mode. from there how do i flash a new bootloader.. i just want my phone back to normal.
[Samsung Galaxy S7 Edge Questions and Answers] rohitdantkale:
did you succeed?

It looks like an hardware issue after talking to service center, they saying we are waiting for a part to come to replace in my phone :mad:

I was thinking to sell off this stupid phone after getting it back but not sure if I'll get good price for that after people reporting there s7 catching fire :crying:
[Samsung Galaxy S7 Edge Questions and Answers] Turv3y:
^ thats the note that is catching fire. My S7 also has the bootloader exception issue.

Happened last night about 5 PM and has been completely bricked since, I can't get it into download mode and I could not restore it with Kies.

My Wife works at the phone store where I bought it from and she was also unable to get it going again. Its been about 15 hours at this point and I don't think I'm getting anywhere. Closest Samsung service center is a 5 hour drive away so I'm not headed there. Only thing I can do is send it to Samsung or go through the phone insurance I have and pay a $30 deductible that I am pretty reluctant to pay considering the phone is only months old with no physical damage or issues whatsoever.
[Samsung Galaxy S7 Edge Questions and Answers] tmorterlaing:
I'm less keen to learn of a fix (as useful as that would be) but more interested to hear why its happening, if rooting it makes it happen, if there's something rom devs don't know etc. I'm not touching anything in the system of my phone until I know more, but it's annoying because apparently there's plenty of rooted and rommed users who are absolutely issue-free so far.

Is there a clever tech person who can look more into the WHY of this situation?
[Samsung Galaxy S7 Edge Questions and Answers] rohitdantkale:
I got my phone back from service center and they changed mainboard and screen of my phone (may be they damaged my screen in the process while opening phone) and they said they dont know the cause of error. As far I remember, my phone displayed the error message right after connecting to changing point, may be it burnt something memory related.
[Samsung Galaxy S7 Edge Questions and Answers] psaros:
Owner all Samsung phones S&Note models..

I Bought 2 S7 Edge one for my GF..

When her wake up this morning Bootloader exception message appears...

I returned and ask new device..

Finally the software of Apple is years ahead.. So stable...
[Samsung Galaxy S7 Edge Questions and Answers] daizazz:
Hi guys,

another one here with the same red & green text "Bootloader exception [ RST_STAT = 0x10000000 ] ...." except i have a never rooted S7 but same difference.

I plugged my phone in a few hours ago, went to nap and when i unplugged the phone it was not responding :crying: From the googling i've done it seems a few ppl had this issue whilst charging. Then again a phones are plugged into a chargers a lot during its lifetime - coincidence?

ANYWAY - Have done all the combos just like everyone else with no luck. IMO reason why its not booting into recovery is because

when you hit all the buttons the screen goes black but doesnt actually turn off

. I mustive received a msg or email, because my notification light is still flashing thats how i know its not actually off and without being off i cant boot into anything, if only i could pull out the battery!!!

Ill wait for battery to drain and try to boot into recovery later. The annoying thing is that i just charged it so it might take forever to drain. Will post my findings.

ps - if anyone else has a solution pleaseeeeee share. Thanks :)
[Samsung Galaxy S7 Edge Questions and Answers] daizazz:
Yay - my battery drained within a day, i thought i had to wait longer. no luck with any of the different combos. have been trying for the last hour. Coincidently, i've had 2 friends (a S7 Edge & S6 that both had the exact issue occur over the weekend!.

Sighs, im sending it into Samsung. i give up.

Goodluck to anyone else who encounters the issue
[Samsung Galaxy S7 Edge Questions and Answers] Will_i_ams:
Another one here with the same issue.

Completely stock, unrooted and software and all apps running latest versions.

I have been getting perhaps 5 or 6 freezes and crashes a day for a few weeks which has been extremely annoying. Just now it froze again but when it tried to boot I got the red text saying bootloader exception etc...

I held volume down and power for approx 10 seconds to do a "battery pull" which worked for me. However, it's already frozen once again already so something is obviously seriously wrong. I'm going to try getting in touch with Samsung to see what they say. I'll report back if I get any news.
[Samsung Galaxy S7 Edge Questions and Answers] nitrous²:
I'd like to ask people with this issue a favor. Could you please download"SamMobile Device Info" and tell us the manufacturing date? I can imagine this issue is isolated to a certain batch of S7's (Edge). Mine is was manufactured July 12th of 2016 and so far I never had this issue. Not rooted, everything stock.

SamMobile Device Info: https://play.google.com/store/apps/details?id=com.sammobile.app.deviceinfo
[Samsung Galaxy S7 Edge Questions and Answers] Will_i_ams:
So I've spoken to the tech help people at Samsung and they said it sounds like a software issue which can occur occasionally if you do OTA updates, which I do.

I've been advised to go to the "Samsung Switch" website via a PC (with phone connected) and perform a backup and reinstall the software.

This apparently should fix the issue but I won't be able to tell for a few days. I'll come back here to let future users know if this works.
[Samsung Galaxy S7 Edge Questions and Answers] Will_i_ams:
The manufacturer date is written as 20160409

So 4th April this year.

Reinstalling the firmware as described in my above post has done precisely zero.

Still freezing and crashing. A lot.

Does anyone know, or can point me to, information on the status of my warranty if I bought the phone brand new but from ebay? Bought May this year, buy it now not auction and it was bought and sold in the UK. Cheers.
[Samsung Galaxy S7 Edge Questions and Answers] nitrous²:
Don't listen to those Samsung service people. It is most likely NOT a software issue. It is possible that it's a hardware problem. Regarding warranty, I'd like to cite EU laws but I don't think they apply to the UK anymore (really, not trying to be funny or sarcastic here!)
[Samsung Galaxy S7 Edge Questions and Answers] Will_i_ams:
Hmm EU law should still apply. I'll give that a go.
[Samsung Galaxy S7 Edge Questions and Answers] TomTomcrafter001:
I don't have any issues with my S7.

But some questions:

-does it only apply to the edge model or has someone with the normal one any problems?

-is it the Snapdragon or the Exynos variant. Or both?
[Samsung Galaxy S7 Edge Questions and Answers] nitrous²:
It happens on both, the Exynos and Snapdragon.

Not sure if the flat S7 also has this bug however.
[Samsung Galaxy S7 Edge Questions and Answers] TomTomcrafter001:
Yeah you could be right with rooting that is causing the Problem.

But here are other people with the exact same problem and they didn't even try to make modifications like root.

There must be another thin failing...
[Samsung Galaxy S7 Edge Questions and Answers] nitrous²:
I'm not saying I'm 100% right. But what you're describing is exactly how I'd expect a malfunctioning NAND chip. The Galaxy S3 (Exynos) suffered similar issues only that the device was hardbricked. Samsung solved it with an OTA that wouldn't let the OS write/access the bad blocks on the "insane" chips. So you might still have a defective NAND in your S7 but it's just that A. the firmware has not yet had access to the bad blocks, or B. Samsung already patched it with their latest OTA so the firmware does not access the (known) bad blocks., or C. I'm wrong and it's really just a software issue, which I honestly wish for you and everyone else here.
[Samsung Galaxy S7 Edge Questions and Answers] Will_i_ams:
Well Samsung have agreed to take mine in, regardless of the fact it was bought (brand new) on eBay. They said they'll repair it under warranty as long as it's not been tampered with at all ie rooted, water or physical damage.

Mines all stock so hopefully they can fix the issue.
[Samsung Galaxy S7 Edge Questions and Answers] Psy0ch:
So my GF´s S7 broke just now.

Bootloader Exception
[ RST_STAT = 0x20000000 ]
EVT 1.0
ASV TBL VER = 8, Grade = C
ECT : PARA005e
LOT_ID = NA2G7
CHIP_ID = 020fcfbcea9c
CHIP_ID2 = 00000000
MNGS:43´C APOLLO:42´C G3D:42´C ISP:43´C

Exception: do_handler_serror: SERROR(esr: 0xbf000000)
R is at __handle_sysrq+0x9c/0x150
pc : 0x8f0131cc lr : 0x8f022b7c sp : 0x8f10fe90

Has TWRP on it (Read-Only). Flashed SuperSU and XPosed on it. Modules in use were GravityBox and a Themer for Whatsapp. Beside that only small tweaks for Instagram or smth - GravityBox wasnt used.

It just died without any interaction, i sat beside her so I saw that it happened out of nowhere. We still get into Download Mode and Recovery Mode but smhw it froze in Download Mode right now so we have to wait till the Battery drains completly. Any way of getting this to run again without Data loss?...

Edit: It Seems like it wont even go back to Download or Recovery Mode now, if its "reboots" then directly to Bootloader..

Edit 2 from next day:

We let it power down completly and now it wont even stay in the Bootloader. It starts into Bootloader, stays 5 Seconds there and then dies.

The Error does change EVERYTIME it comes on again...
[Samsung Galaxy S7 Edge Questions and Answers] MavereXx:
This morning I just had the same issue with my Canadian S7 edge (exynos)

Except when I woke up my phone was EXTREMELY HOT and frozen charging. It was scary all the chips were above 60C.

Anyways when you get this error, It (in most cases) won't go to download mode, it won't go to recovery mode, it won't even go to charge mode the phone is straight doomed. You need to replace it as there is a hardware failure.

I am lucky it didn't napalm my leg and burn down my house last night.
[Samsung Galaxy S7 Edge Questions and Answers] Will_i_ams:
Has it been released what exactly the issue was with the Note 7? Is there a possibility of the S7 Edge developing the same issue?

Not suggesting anything, genuinely curious.
[Samsung Galaxy S7 Edge Questions and Answers] TomTomcrafter001:
Dont think it will have similar problems. The note 7 made headlines weeks after release. The S7 has been released more than 6 months before and hasn't got these problems.
[Samsung Galaxy S7 Edge Questions and Answers] thepurpleangel:
Did you ever solve this? I've got the same problem and Samsung won't take it as it has a scratched screen!

---------- Post added at 07:29 PM ---------- Previous post was at 07:25 PM ----------

Yep this is how mine is stuck, black with notification light flashing.

---------- Post added at 07:32 PM ---------- Previous post was at 07:29 PM ----------

Yes I have, mine is all standard and just came up with RST_START 1 x 00000000 something.
[Samsung Galaxy S7 Edge Questions and Answers] zikolabel:
i have a solution for this problem just send me a message if you can
[Samsung Galaxy S7 Edge Questions and Answers] umijani010:
Would be great if you write in public .. so it helps everybody
[Samsung Galaxy S7 Edge Questions and Answers] Feraylo:
This error took away my phone to death aswell. Whether to exchange it in or potentially wait for a proper fix. :/
[Samsung Galaxy S7 Edge Questions and Answers] rohitdantkale:
They had to change my mother board to fix it, warranty saved my $$$
[Samsung Galaxy S7 Edge Questions and Answers] Feraylo:
I'll definitely send it back if i don't get much luck. Thing is alot of important photos + files on the flash memory which is really letting me down if I have to return the whole lot.
[Samsung Galaxy S7 Edge Questions and Answers] miguelrostock:
i have also had this problem. root phone exynos

now two questions that i have...

1 - if we wait that the battery gies off, how is it supposed to start????

2 - if we can not resolve it... is there anyway to make the phone not to start???? Because its the only way the technical service doesnt realize (maybe) about root.
[Samsung Galaxy S7 Edge Questions and Answers] Feraylo:
It's pretty frustrating indeed. The way I got my phone to start was to have it charging after a battery drain and a few mins after I used combination Vol Down + Power for about 7 seconds. I'm planning on sending my phone in for repair, with maybe a good few attempts to boot Download Mode before I send it in. But if I get no success it looks to be down to a hardware failure on my end :/
[Samsung Galaxy S7 Edge Questions and Answers] miguelrostock:
my problem is the same but a little bit different,

i can get ONLY into dowload mode but not recovery.

i connect it to the computer in order to flash via odin but odin always says "FAILURE" and i can flash nothing. I guess EMMC broke totally.

what can i do so that telephone doesnt start aboslutely anyway???? its my only option for the technical service to repair it under guarantee

---------- Post added at 02:29 AM ---------- Previous post was at 02:24 AM ----------

my problem is that i can use ONLY download mode (no way recovery mode) but not flash anything. I think emmc broke.

The thing is... what can i make so that in the technical service dont come to dowload mode and see knox 01????

If they can not start my phone...they cannot see it. its the only possibility that i have in order to be repaired by guarantee, in other case 361�
[Samsung Galaxy S7 Edge Questions and Answers] TomTomcrafter001:
Same thing happened to one of my friends S6.

He was viewing a file in One drive and suddenly the phone shut off. He tried to power it on but no response. Then he plugged it in for charging and it showed that there was no charge left.

After charging it was stuck in a bootloop and it got extremely hot.
[Samsung Galaxy S7 Edge Questions and Answers] thirdrix:
Had the same problem, with these scenarios:

- Power + Home + Vol up, shows "Bootloader Exception"

- Power + Home + Vol down, shows "Upload Mode"

The solution is to keep holding the combination keys to download mode (Power + Home + Vol down), this will show exception screen but keep holding until booted on download screen.
[Samsung Galaxy S7 Edge Questions and Answers] hamuuri:
how? can you explain step by step or make a video?
[Samsung Galaxy S7 Edge Questions and Answers] Alexpv35:
solved "Bootloader Exception" bug

I am using Galaxy S7 (G930W8) Koodo. I tried to root S7 through odin I face same problem. if you face this problem you go to following ways.

1) Home key + Vol down + Power key (Phone goes to black screen that time you change your finger to VOL UP keep other fingers are same)

2) Home key + Vol up + Power key (Phone comes to Recovery mode)

3) Select Reboot Bootloader select and long press to change the colour of select bar

4) After changing colour of bar select bootloder when display gone to black select Vol down + Home key + Power key

5) The came to downloading mode then you can flash through stock rom (AP)

THANK YOU

alexpv35@gmail.com
[Samsung Galaxy S7 Edge Questions and Answers] mobilworldcamponahungary:
First I would like to thank all of you!

Because I managed to get in download mode by reading the whole thread!

From small parts all of your post I think, I figured out.

If it is working for you or not.... I dont wanna repeat the problem to check if this is the real solution! (I think it is reasonable Why :))

SO!

1. Belive me its not a hardware problem it is a software problem (so keep trying as I did!)

2. You need to discharge the phone

3 After that You need Push down the vol- Home Pwr Button while youplug in the usb cable in the discharged phone.

(The cable need to also plugged in the computer, maybe you need to wait a few seconds)

4. At First didn't work only black screen with green, red letters, I tried immadietly again VOL- HOME PWR now with plugged in usb!

5. As I said. I didn't mentioned to repeat this cause i was happy that i managed to get back my phone in life But am I right maybe now your phone is capable to swich in donloadmode.

PS.: I did the same idiot thing :) So i needed to repeat the progress and it also worked me in second time!
[Samsung Galaxy S7 Edge Questions and Answers] elale59:
Bootloader excepetion : remake of A Series of Unfortunate Events ?

I think we went through the same troubles.

My friend gave me his phone (Galaxy S7 G930F French version, no custom, no root), telling me that it was freezing few seconds after booting. Then I did some research and I found this very interesting thread :)

It got worse and worse while I was trying the solutions I found here :

1-First, I could access the samsung recovery mode, where I did a factory reset. After that, it seems to work fine. But few later, the phone froze again, and fell in the previous booting issue.

2- I let the battery to drain totally, and tried to got into the download mode, but the only thing I got was this sh*** black screen with red message...

3- I discharge the phone (again), then I successfully got into the download mode, and I flashed the stock rom with Odin without any problem, but (a s7 remake of A Series of Unfortunate Events :fingers-crossed:?) after the installation finished, the phone didn't manage to boot, and got stuck into a bootloop :'(

4- I tried every single key combination, but bootloop again and again...

5- I let the battery to drain (yes I am a hopeful and relentless guy !!), and I tried to reflash the rom but I got a black screen (of death ? :( ) and a blinking blue led. And I can't do ANYTHING until the battery totally dries out...

Well, I am facing a real problem, my friend can't find the invoice (Samsung is not going to accept the return), even if the phone is still covered by warranty :crying:

Do you think guys there is a software solution, or my G930f is hardware bricked ?

And as a great philosopher said once : "Ain't no mountain high enough" :good:
[Samsung Galaxy S7 Edge Questions and Answers] TomTomcrafter001:
My friend got his S6 back (almost same issue, but no error code)

It's working fine now and it was delivered with Android 5.0. That was a downgrade from 6.0.

I don't know yet if they had to replace hardware or if it just was software. I will ask him and then post it here
[Samsung Galaxy S7 Edge Questions and Answers] usman0000:
today i face same problem

after root my s7 edge g935f stuck at bootloader exception error

i tried to many time to enter download mode but failed

by key combination and usb jig

at last i open back cover and disconnect battery and connect

its surprise me that my mobile going in download mode

now i flash cf root again

and my mobile is ok
[Samsung Galaxy S7 Edge Questions and Answers] epp1907:
I had the same..... my fix was just to keep vol- home and power for 30sec and it boot in download mod.

Then root and instal a custom rom......
[Samsung Galaxy S7 Edge Questions and Answers] majed11223:
The only solution to this problem is to wait until the battery expires

Regards,
[Samsung Galaxy S7 Edge Questions and Answers] ExesOff:
i have the same problem

did u fix it cous if u did can u tell me how
[Samsung Galaxy S7 Edge Questions and Answers] chekoo2329:
battery drained. i plugged it on usb. i've got red and green text again. imediatelly tried vol- home power buttons and got black screen. no more red and green text, no download mode. only black screen.
[Samsung Galaxy S7 Edge Questions and Answers] mariosraptor:
no need to wait for battery drain. if you keep the vol- + home + power for about 20 seconds it will go to download mode.

just keep those pressed
[Samsung Galaxy S7 Edge Questions and Answers] mts-3001:
Thank you to the solution was 10000%:good:
[Samsung Galaxy S7 Edge Questions and Answers] EGWizard:
Did anyone have any luck? I've got a similar boot loader error, the phone will not accept any button press combinations.
[Samsung Galaxy S7 Edge Questions and Answers] :
I know I'm reviving an old thread, but I have an answer that just might work for anyone who is experiencing bootloader exception errors on their Galaxy phones (including Galaxy S7's)

1) Get the phone to force reboot in some way. I just held all buttons down for 20 seconds & switched my fingers around fast enough for it to be able to boot into download mode. You can also wait for the battery to drain, if you have such patience.

2) Get into Odin, plug the phone into your pc, verify that the drivers are installed properly, and (if you haven't done so already) download your device's stock firmware. Make sure it's for YOUR DEVICE (model no, carrier, etc).

3) Click on the AP & BL slots insert the AP & BL packages, which contain the primary bootloader files.

4) Click start and wait for the phone to reboot.

After that, your phone should be as good as new!

Cheers!
[Samsung Galaxy S7 Edge Questions and Answers] Murdok51:
found this on google... pres HOME button several times... yellow letter will say something about some keys...

press vol - power home combination and will go into download mode....

... hope this works!