yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] Raylon00:
Recieved an Email from Samsung today, basically putting blame back on TMobile. #UnleashTheSnapdragon . The Email reads as follows:

Dear Raylon,

Thank you for taking the time to contact us at Samsung Technical Support. We always appreciate hearing from our customers.

It must be disappointing as our loyal customers are unable to unlock the boot loader. I completely understand your concerns.

We appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business. We strive for the best in customer satisfaction.

As per the US model Samsung phones, Samsung releases all the Software updates after testing with the user interface to make sure that update is defect/bug free. Samsung doesn't want its loyal customers to

experience any issues after the release of Software updates. Depending upon the phone hardware specifications, Samsung in collaboration with Google develop updates and these updates are pushed to the phone by the Carrier. The Service Provider determines how and when a software update

is made available through their network (when applicable).

I would like to inform you that there is no such option or way available from our end to unlock the boot loader on the phones. Samsung manufactures the phones as per the carrier specifications. The boot

loader on the phone is locked as per the requirement of the carrier.

Unlocking the boot loader on the phone and installing any third party ROM on the phones will void the Samsung warranty. Bootloader on the phone is locked, as unlocking the bootloader will effect the carrier related applications on the phone.

However, we will forward your feedback along to the appropriate parties for further review and consideration. Samsung keeps developing products using the currently available technologies in the market and will be releasing them on a timely basis.

Hopefully you might be getting all the features that you are expecting in the phones.

Please keep checking the Samsung web-site to get information about the products releasing from Samsung. Again, we thank you for your suggestion.

I appreciate your time in writing to us.

Should you desire additional assistance, we invite you to access the web-link http://www.samsung.com/us/support/contact to speak to a Chat Specialist. Our technicians are more than happy to assist you further. Chat Support is available 24X7.

For additional support and updates regarding your product, please follow us at [MENTION=5246982]SamsungSupport[/MENTION] on Twitter or like our page at https://www.facebook.com/samsungsupport.

Thank you for choosing Samsung products.

If you have a minute, please fill out a brief survey to help us serve you better. To begin the survey, click on the “Start Survey Here” link at the bottom of this email. Please note that you can access the survey page only when the pop-up blocker is disabled in the browser.

Sincerely,

Soujanya
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] h.nocturna:
Open the app and there is a setting to turn off the floating button.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] Corwinder:
That looked like a lot of disinformation. Samsung says they don't lock the bootloader but then say unlocking the bootloader will void the warranty. I do believe this letter came from someone that really doesn't have the authority to tell us the truth. Notice we even have the CEO of T-Mobile blaming Samsung but who's the highest level official at Samsung that has blamed T-Mobile. I do appreciate this letter. More places to complain to.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] kwkw480:
Where did you find this, sir? Thank you.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] Corwinder:
Systems Settings>Sounds and Vibration>Sound quality and effects It's all the way at the bottom in Sounds and Vibration.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] hawkstwelve:
Excerpt from the email:

That's the biggest load of sh*t if I've ever seen a load of sh*t.

Sincerely,

My Note 5 still not running MM
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] Tiffany84:
As frustrated as I am with Samsung right now, I don't think there at fault for the T-Mobile Note 5 not to have the MM update yet. Pretty sure that's on T-Mobile considering the update has been released in other parts of the world.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] hawkstwelve:
I think the issue came about when Verizon released it for their Note 5 and all those different issues were reported. I think it scared all the other carriers into not releasing it. God-knows how long its going to be now.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] UnixSlayer:
http://www.unlockphonetool.com/unlock-bootloader-code-generator/
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] danon.brown:
No fastboot
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] OPGT:
Lol. Literally "Compatible" with everything, but samsung Galaxy phones.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] ahrion:
I would hardly call it a sound mod. It sounds like complete utter S*** if you ask me.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] UnixSlayer:
http://www.samsungsfour.com/tuto...unlocking-on-samsung-galaxy-smartphone.html

They must of used photoshop on the OEM Locking in the Developer menu.....
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] gdmlaz:
nah we do have that option in developers menu but it doesn't do anything if the bootloader is locked only actually does something when the bootloader is unlocked
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] damir11:
yes we have
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] UnixSlayer:
But the one on that page is worded differently....
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] Corwinder:
Hmmm when you message Samsung Support on Facebook you're told they normally reply back within an hour. Still waiting.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] MegaNoob:
so i have a question.

in odin you have an option to "nand erase all" and "Re-Partition"

if Odin let you erase the nand and repartition using the PIT file found here http://xdaforums.com/tmobile-s7-edge/how-to/stock-firmware-thread-t3331528 wouldn't that leave you with a phone that has no bootloader or kernel or anything that isn't hardware related for that mater? just all the right partitions empty, and wouldn't that bypass any locks? letting you flash whatever recovery and kernel you like and a modified bootloader that has the locks removed? just a question as im no dev and dont really understand 100% how this all works.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] jbfountain:
That was there on the S6 Edge Plus, and I'm sure it was on the Note 5 as well. It really doesn't do much for me though.

---------- Post added at 07:58 PM ---------- Previous post was at 07:56 PM ----------

This letter needs to be brought to John Legere's attention via social media. I am very curious as to what his response would be.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] lightninbug:
I don't know why this is any kind of news... It's in my settings-sound and vibration-sound quality and effects by DEFAULT! It's like saying he found the wifi settings...

Let's hope we all hear SOMETHING tomorrow (Monday).
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] wolf5150:
Easily accessible from the 'settings' of whatever music app you're using (ie. Google Play Music - Settings -> Equalizer) also.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] chiikko561:
Hey can go ahead and send off the petition at 1400 we are losing momentum and I'd like this to keep rolling.

---------- Post added at 02:25 PM ---------- Previous post was at 02:01 PM ----------

Hey can you get ahold of this David tomorrow and ask for CROM Service from Samsung and explain what is and that it stores our imei and voids our warranty and that it is already released from Samsung in China.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] lightninbug:
Blame game is still going on.... Let's flood samungs phone line and keep asking!! Release the krakens!!!

888 987-4357
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] chiikko561:
Same thing with me earlier. They quick to blame Samsung but as soon as you mention you spoke with them and that they said it's per carrier request you get the silent treatment.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] v8dreaming:
They've never responded to me at all.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] brendan802:
They dont care and I wouldn't be surprised if our fabulous government and nsa had something to do with this. Im wondering if the unlock would work with an s7 that hasn't been activated and sim locked? I played with my s7 for hours without the sim card and once installed it started the never ending bloatware installs and changed the boot animation. Before this it had the standard international boot animation and barely any apps at all. I wonder if the sim lock is stopping crom service.apk from working?
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] 2k10MBC300SPT:
That's a great point Bren...Since 9/11 and all, SECURITY has been tight everywhere..It would not put it past me if Washington has a HUGE say on this!! Of course Samsung and TMobile are legally sworn to keep us guessing...who's to blame..Think about it, why do they need to tell the consumers about that..In their minds, it's the least concerned issue that they WORRY about:(..We're too small to win certain fights in this industry but having our voices heard is a WIN :highfive: in itself..But seriously Bren..That's a fantastic point:good:
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] TSBroich:
I haven't logged on in a very long time, but I've been following this thread as a guest since the beginning.

I got the Galaxy S7 Edge on T-Mobile because it's the first Samsung phone that I felt had everything I wanted. The build quality is fantastic, the screen is amazing, it has the water resistance and the expandable storage. It wasn't until after I purchased it that I learned about the bootloader being locked down with no intention of unlocking it for US based customers.

I am genuinely upset about this. I do have options, and as much as I love everything else about this phone, knowing that I cannot do whatever I want with it is enough for me to consider returning it. I'm on Jump-on-Demand, so I can either return it, cough up that restocking fee and get something else that doesn't restrict power users, or I can wait out the month and use one of my jumps to switch to another device for free. The Nexus 6 (or 6P), Moto X Pure Edition, Note 5 and upcoming HTC 10 are looking pretty good right about now. Yeah the cameras on these phones (not sure about HTC) aren't as nice as the S7E in my limited hands-on experience, at least being able to do whatever I want to do it makes up for that greatly.

Still debating whether to pay up the fee and switch right away, or upgrade when something else looks better. We shall see. This is all very shady of Samsung/T-Mobile imo. Yes, I'm bringing T-Mobile into this also. If they are not responding when users mention that they spoke to Samsung and they are pointing back at them, that to me says a lot. They are both just as guilty, imo. Only difference being that T-Mobile is interacting with the power users more, SOMEWHAT.

I love the Galaxy S7 Edge, but the intention of ONLY limiting US customers with this, and not providing a solution is pathetic. As each day goes by, I contemplate switching to something better. Can all be done with only an hour of my time at the T-MO store, and have the bootloader unlocked within ten minutes of cracking the seal on the box.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] chiikko561:
I'm going to get a replacement sent to me, so I'll try. I was already thinking the same thing.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] lightninbug:
New response from T-Mobile. What should I say back?
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] Tidbits:
Get someone from the front office or someone higher than the bottom of the barrel rep. Legere vs. Bottom of the barrel I will take legere word over theirs as those reps know squat about this stuff and their computers wouldn't tell them either. Now if say someone from Samsung front office or their publicist said otherwise then I would say it's a blame game.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] chiikko561:
Tell him you want bootloader unlock and that Samsung told you it's locked per carrier request. Also that Samsung has an unlock app called CROM SERVICE and that we would like to be able to use it to unlock our devices.

---------- Post added at 05:09 PM ---------- Previous post was at 04:59 PM ----------

Lol I'm talking to the tech specialist at Tmobile on 611 and she is so confused she went to get a floor manager lol let's where this takes me. No actual hope just having fun for a minute plus I wanted it noted on my account that I want this option.

---------- Post added at 05:19 PM ---------- Previous post was at 05:09 PM ----------

Lol this is what they text me after the call

Message from T-Mobile Care / Thank you for contacting T-Mobile!http://www.extremetech.com/mobile/224950-samsungs-locked-galaxy-s7-bootloader-has-buyers-raging
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] lightninbug:
This is really beginning to aggravate the living hell out of me... how is it that no one could know anything on this subject?!?!?!.... This is absolutely absurd!

Quote from T-Mobile rep if image shows as blurry...

"Hi Frank, Melanie partnered with me on this, my name is Lee and I'm a T-Force supervisor, at the present moment we don't have any additional information beyond what we've given you. I appreciate the efforts you've made both in articulating your goal here as well as through your other means, and be aware they are noted. If there was further information to provide I certainly would as well as anyone on my team. Thank you so much for your time with this. *LeeL "
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] brendan802:
Too many employees that are not trained to know anything about bootloaders. I had to send an faq to some so they could understand what I was talking about. Its truly sad. To all I would turn off auto update though in case we find a way to get crom service.apk to work because I bet they patch the hell out of it fast. I think the sim lock plays into it but either way its good protection to stay still taking no updates of any nature except apps.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] UnixSlayer:
My S7E is Sim Unlocked....
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] brendan802:
Does the invalid sim error show if you swap it out with another carriers sim? Have you tried the crom service.apk? I would love to know. Another thing to remember is that the phone isn't carrier branded until that sim is stuck into it so even being sim unlocked it may be different than not being sim activated.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] renegade37918:
If you are going to return your s7 or s7e why are people thinking the note 5 will be Any different. If you want to stick it to Samsung don't get their devices the note 5 will have their pay service as well so guess what. Another locked bootloader. Boycott all their devices
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] TheKnux:
The Verizon version is SIM unlocked out of the box.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] UnixSlayer:
I'm on the AT&T Network with an AT&T sim.....
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] UnixSlayer:
Sim unlocked....
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] dynospectrum:
There's a sim unlock app preinstalled on s7e, or am i mistaken?
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] v8dreaming:
That's interesting. I and many others did the same, but T-Mobile's splash screen and apps were already on the phone. Nothing was installed after installing the sim card, and none of us had to set up the phone again.

Did you buy an international version, or from T-Mobile? If you have the international version you are not in the same boat as the rest of us.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] UnixSlayer:
Yes, but T-Mobile has to help unlock it. They send a signed link to the phone using the IMEI...
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] chiikko561:
Yeah and they won't allow it until after at least 3 months
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] brendan802:
Im on sprint and my understanding was that they all did the same thing. Thats very interesting I gotta get my hands on a new unused sprint s7 and see what happens if I try the cromservice.apk before installing the sim. I made sure to take the card out before starting the phone because of all the news I read about the sim locking to just one carrier. The sprint phone is empty with barely any apps until that sim card clicks then the bloatware storm starts and doesn't stop for about 10 minutes. I tried hard resetting and it doesnt go to the pre sim card state. The activation happens and its stuck that way. Im going to try and grab another somehow for testing things.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] th3 game:
Try hard resetting and before it boots back up, remove the sim card. a factory reset is afterall, supposed to restore the device back to its out of box state.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] noamaniac:
I was just at target and they had a G930x on display, granted an S7 not an Edge, but this is a demo unit that is carrier brand free and then I assume they have individual carrier models in house. Anyway I wonder if this bootloader is locked as well and if not, can we somehow attain and flash the firmware for the G930x/G935x Demo unit and then take it out of retail mode? Just a thought. This is similar to what I had to do with my LG G4 to attain root. Had to flash puerto rican firmware to it via odin.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] UnixSlayer:
Not me... I jumped over them, and Sim Unlocked the same day I got it.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] chiikko561:
This maybe a good idea I seen somebody else mention demo units on ebay. You should boot it into download mode and see what locks are on it
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] brendan802:
I have tried it an no luck. If I could get the factor tar image though it may work. Im going to see if I can dig it up right now. The bootloader is definitely locked on sprint I have tried flashing recovery.zip for the international s7 and it fails the same as all other us variants.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] chiikko561:
How did you do that?
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] UnixSlayer:
www.swiftunlocks.com
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] v8dreaming:
The sim card that came in the box with my phone wasn't even the right size. It was the large, old style. I had to reuse the one from my Nexus 6.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] cwalker0906:
Is it not possible that it can be unlocked with a adb command like a nexus??
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] paul89:
LOL, I specifically didn't switch with the rest of my family over to Verizon because I didn't want a locked down Note 5. That's the only reason! I still like this phone very much with or without root. I will have to say it is a said day when I have been able to root all my phones starting with the very first Android phone the G1 until now :(
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] KING SKILLZ:
hope i am even able to return this phone, i am one of the "lucky" people that got their device early (February 29th). does anyone know if you get 14 days to return on T-Mobile, from the day you receive it or from the day you activate it?
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] gdmlaz:
THIS POS is locked ? WTF ?? Will we at least be able to get root on it ? I never owned a samsung device with a locked bootloader
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] Soured Lie:
I don't mean to be a pooper, but I wouldn't purchase a device like this assuming root is possible. That's a bad bet. A Nexus, sure. But with Knox and so much riding on Sam Pay... ? No.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] paul89:
Our only hope is for the devs to find a bug in the current firmware to allow us to obtain root only in the system and nothing else.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] gdmlaz:
Can we start a petition of some sort john legere is really active online..... Maybe flooding his twitter will get his attention somehow ?

---------- Post added at 11:29 PM ---------- Previous post was at 11:26 PM ----------

Dude I owned basically every samsung galaxy device tmobile has offered since the galaxy 2 knox was introduced a couple years ago already and tmobile had never locked a bootloader in the past..... So yes I did buy this device hoping to be able to root it or I wouldn't have purchased it at all

KEEP UR STUPID SAMSUNG PAY LET ME KEEP MY ROOT
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] xamius:
I'd rather have root than samsung pay. But they aren't mutually exclusive
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] hawkstwelve:
I agree. You should never buy a phone just assuming you will be able to root it. You buy a phone for good hardware/software, which IMO, the S7E has both.

Don't get me wrong, I'm as bummed as everyone but root is more of a bonus on top of (what should be) an already great phone.

That being said, I hope TMO doesn't apply this new "locked down" outlook to all future releases of phones, regardless of OEM. LG G5 will be telling.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] KOLIOSIS:
I'm not all that bummed out over these developments:

1) Package Disabler Pro does a lot,by subtraction,for Samsung devices.

2) Samsung Internet 4.0 with Ad Block

3) Ad Guard

A far cry from what we really want,yes,but,these items make the phone usable enough to enjoy w/o all the bloat & ads.

It's not as if most here were gonna stay with this phone for the long haul anyway.

Worse case scenario,return this phone & pick up a Note 4 or Note 5.....................................
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] v8dreaming:
I'm so ****ing pissed right now.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] gdmlaz:
Question doesn't this unlock the bootloader ??? I Remember we had this issue on the galaxy 5 ??? CAN A DEV LOOK AT THIS ???? ASAP
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] Alarand:
I like the idea of getting John legere aware of this via twitter or something.

If a bunch of people are going to be returning their phones it seems like an easy choice to release an unlock assuming it's up to the carriers and not samsung.

Oh well, no more samsung phones for me.
[T-Mobile Samsung Galaxy S7 Edge Guides, News, & Di] KOLIOSIS:
TLDR?

Might wanna start from the OP.....................................................................