yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S7 Edge Questions and Answers] n0fx:
How do you guys get to the touchscreen FW update screen? I tried *#2663# on the dialer screen but when I hit dial, it makes a call and doesn't go to a menu.

---------- Post added at 04:29 AM ---------- Previous post was at 04:24 AM ----------

I tried doing *#2663# on the dialer screen and when I hit dial, it actually makes a call, it won't go to a screen for the touchscreen menu.

---------- Post added at 04:36 AM ---------- Previous post was at 04:29 AM ----------

I have a Verizon phone as well, is there any way to get to the menu with a Verizon model? This overly sensitive phone is making me nuts.
[Samsung Galaxy S7 Edge Questions and Answers] pnda:
Why you dont switch to t-mobile?
[Samsung Galaxy S7 Edge Questions and Answers] Xentar712:
Work phone. I can't switch.
[Samsung Galaxy S7 Edge Questions and Answers] turtuv:
How do you wipe you screen? Is a glasses rag fine or is a microfiber rag better?

Sended from my Samsung Galaxy S7 Edge Gold Platinum
[Samsung Galaxy S7 Edge Questions and Answers] Xentar712:
I use my shirt lol
[Samsung Galaxy S7 Edge Questions and Answers] xkawsx:
so has this issue been fix or not? im still having issue with my s7 edge
[Samsung Galaxy S7 Edge Questions and Answers] Xentar712:
Depends on whether or not your carrier is up to date. Mine is not unfortunately(AT&T)
[Samsung Galaxy S7 Edge Questions and Answers] FrancescoM01:
Same issue

I have the same issue with my SM-G935W8 but it's not a defect. On previous versions of Android they introduced the feature where you could wave your hand above your device and have to do actions and such.

For example:

On 6.0.x They have feature where you can wake up your device by just waving your hand over it. It can be pretty annoying though.

The main issue I have with mine though is being that I don't have a case, when I hold my phone and I'm trying to browse and scroll through things, my fingers barely touch the edge which stops me from being able to scroll.

Also when I'm scrolling and I lift my finger off to slow, it sometimes will click the link that was under my finger at the time.

I haven't looked into if there is a way to lower the sensitivity, but I'm hoping there is and pretty sure there is.
[Samsung Galaxy S7 Edge Questions and Answers] jrwingate6:
It has on Tmobile with the PC8 update.
[Samsung Galaxy S7 Edge Questions and Answers] xkawsx:
is APD1 not the latest?
[Samsung Galaxy S7 Edge Questions and Answers] Galinha1:
I'm having the same issues with touch screen messed up , random touches while scrolling. And learning how to hold the phone in a way that my hand doesn't touch the border .

I'll try to install some newer firmware.

Galaxy S7 Edge (int. variant ) 935F.
[Samsung Galaxy S7 Edge Questions and Answers] levanoza:
On last update they fixed it, (APD1) which version firmware you have?
[Samsung Galaxy S7 Edge Questions and Answers] Canadoc:
Hi am in new firmware touch screen not overly sensitive notre but find edge palm rejection no better.

Anyone else
[Samsung Galaxy S7 Edge Questions and Answers] riz157:
I've had 2 s7 edge and on one I'm having same touch issues. The other is fine so I think it maybe defective which I have returned.
[Samsung Galaxy S7 Edge Questions and Answers] raidflex:
As usual Verizon is weeks behind with the update. I believe T-mobile received this update in the beginning of April. There was a bunch of other fixes also, including battery life.
[Samsung Galaxy S7 Edge Questions and Answers] Anbu7elite:
I have Exynos touchscreen is fine
[Samsung Galaxy S7 Edge Questions and Answers] spectrumfox:
For anyone who is curious, the change log for AT&T's Galaxy S7/S7 Edge April Update has been posted. And it does appear to take care of the sensitive touchscreen issues.

Software update includes

Performance enhancements:

DTV Widget added to HomeScreen +1

Improves home and volume keys responsiveness

Improves WIFI performance when using BTLE

Other performance and security enhancements

https://www.att.com/devicehowto/tut...tep_KM1086930?make=Samsung&model=SamsungG935A
[Samsung Galaxy S7 Edge Questions and Answers] Xentar712:
Yes, the update ending in APD1 is a huge improvement. So far all my issues are gone(so far). I did measure the distance before touches are registered and it was lowered from 1.1mm to .8mm. Hopefully that's enough to prevent the ghost touches. I certainly feel my finger hitting the screen to register a touch now, whereas before I could hover it over the screen to get it to register. With any luck, I'll no longer be monitoring this thread. Nice ranting with you all! :)

BTW, for those still having the issue, my carrier just today(4/21) gave an update that resolved the issue. The first updates for other carriers were as early as 3/21. *#2663# and changing all the settings in the world did nothing for me. Hopefully everyone gets the update soon...

On another topic, this is a classic example of why I stopped buying phones tied to the carrier. AT&T and Verizon are always months later with their updates. Verizon, from my experience, is the worst - they couldn't update a Nexus phone within 6 months of Google. I don't know what I was thinking buying through a carrier again. It's been 3 years and nothing has changed.
[Samsung Galaxy S7 Edge Questions and Answers] Shuthefrontdoor:
Hooray for touch screen fix att ! Wasn't holding my breath so it was a nice surprise I did the *#2663# and the touch firmware has been updated

Sent from my SAMSUNG-SM-G935A using
[Samsung Galaxy S7 Edge Questions and Answers] ohmimpotence:
My S7E just turned to absolute **** with touch screen sensitivity out of nowhere. I don't know what happened, it was never this bad. I cannot get Simple Pay to work because of this. I just tested it on my wife's regular S7 and it still works fine for her but it is impossible for me to slide up the card from Simple Pay now with this overly sensitive touch screen. I didn't get it wet, not sure what happened. God I did so many factory resets with this phone, I don't want to have to set it up all over again another time. I may have to contact Samsung and get a replacement though, this seems hardware related if it just popped up out of nowhere.

Just did a factory reset and still the problem persists. Such BS, very disappointed. Will need to deal with getting a replacement I guess.
[Samsung Galaxy S7 Edge Questions and Answers] K-RAD:
If *#2663# doesn't work, try *#*#2663#
[Samsung Galaxy S7 Edge Questions and Answers] fureedx:
good job necromancer :P.
[Samsung Galaxy S7 Edge Questions and Answers] Tw1sted247:
Mines doing it, s7 edge. Especially in the app drawer. But like someone said above about the glove mode. That was my first thought when encountering this issue was that maybe the extra sensitive mode was on by default. For like a hover feature. But haven't found it yet. I've only been able to pay with it for about 45 min had to download my apps and head to bed last night then straight to work this morning.

But I'm noticing it in several different areastyles.

Other then that this phone is AWESOME!!!!! Coming from a rooted Note 4 on Tmo. So I nice step forward. :good::highfive::D

If anyone else gets the issue or if the OP gets the replacement unit and the issue isn't there on the new one phrase let me know/ keep the thread updated.

Thanks

-Tw1steD
[Samsung Galaxy S7 Edge Questions and Answers] gaff15:
Have the same issue. I keep accidently highlighting things and clicking on ads in the browser. The ad part is the worst lol
[Samsung Galaxy S7 Edge Questions and Answers] ikm19:
Not sure its a bug or something but I have the same issue too, touchscreen seems over sensitive like a glove mode. I was looking in the menu if there is option to turn that off but I couldn't find anywhere. Also since the phone has no bezel on side so sometimes while answering the call slide to answer seems stuck because your finger or palm is touching to side screen.
[Samsung Galaxy S7 Edge Questions and Answers] 0x000:
i don't have the S7 edge yet, but my galaxy tab S has the option under "device / display" called "increase touch sensitivity" - maybe that's been turned on at your side?
[Samsung Galaxy S7 Edge Questions and Answers] karma-103:
Have the same issue on my non-edge galaxy s7 as well... not edge but figured i'd share.

I already looked for the sensitivity boost setting i know we had on earlier models, but cannot find it if it exists.
[Samsung Galaxy S7 Edge Questions and Answers] ikm19:
No that option is missing too.
[Samsung Galaxy S7 Edge Questions and Answers] spectrumfox:
I'm also having touchscreen issues on the S7 Edge. Sometimes the phone will register a press when I'm removing my finger from the screen after moving it around. Seems the capacitive buttons are overly sensitive, too.

I'm hoping it's not a defect, I spent many hours configuring my device and really don't want to go through all of that again.
[Samsung Galaxy S7 Edge Questions and Answers] oslando:
It happens to me too.

Enviado desde mi SM-G935F mediante Tapatalk
[Samsung Galaxy S7 Edge Questions and Answers] StreetkillnHD:
My screen is pretty sensitive but then yet I don't have a screen protector
[Samsung Galaxy S7 Edge Questions and Answers] PlatinumPenguin:
Same exact thing is happening to me too. Hell, I even accidentally selected to visit my managers dating profile when I was purposely trying to scroll past it ?. I was hoping there was some sort of solution to it :/.
[Samsung Galaxy S7 Edge Questions and Answers] danengland:
Same problem here. I'm continually opening things and clicking on things as I scroll or when I lift my finger from the screen.
[Samsung Galaxy S7 Edge Questions and Answers] apprentice:
Me too, finding it quite infuriating to be honest.

.
[Samsung Galaxy S7 Edge Questions and Answers] calibra3:
the people that have this problem are using a tempered glass???
[Samsung Galaxy S7 Edge Questions and Answers] ikm19:
My phone is naked and still i see that problem. I guess it had nothing to do with any screen protection.
[Samsung Galaxy S7 Edge Questions and Answers] greyhulk:
I have been experiencing this as well. I tend to hover my finger over the display when I'm reading/thinking and I noticed that I was launching apps and triggering all sorts of chaos. I have never had this issue on any other phone, and I've owned a lot of them. Not sure it's a dealbreaker, but it is a tad annoying at this stage.
[Samsung Galaxy S7 Edge Questions and Answers] spectrumfox:
Nope. No screen protector.
[Samsung Galaxy S7 Edge Questions and Answers] shea-bird:
So Funny, I have the EXACT opposite problem. the touchscreen is not registering touches. This seems to be consistent in the vertical center of screen and side to side. It happens elsewhere too but not as often. When I say it is not registering touches, I really mean it - I pulled up photos and figured using the picture as a reference point I could double tap all over the screen to find the "dead zones". There was an area where I literally double tapped 15 times and nothing registered. My issue sounds hardware related. Am going to exchange phone tonight hopefully.
[Samsung Galaxy S7 Edge Questions and Answers] subcon959:
I've experienced both extremes :/

When trying to setup a pin for banking app I couldn't get the phone to register a touch for the number 9 no matter how hard/soft or where I touched. Then, at other times during general use I find selections being made just before my finger even touches the screen.
[Samsung Galaxy S7 Edge Questions and Answers] CuBz90:
I had the issue of my palm touching the edge now and again but it wasn't too much of a big deal. Since getting my case it's not happened once
[Samsung Galaxy S7 Edge Questions and Answers] sweets55:
Same here...After getting a case which you need with the S7 Edge I don't have the issue anymore. It was driving me nuts. I try to slide my finger from the slide when I open apps and then don't have the issue opening one that I didn't want. The screen is defiantly sensitive. I guess better then not. lol
[Samsung Galaxy S7 Edge Questions and Answers] Semantics:
Opposite issue here. I get dead spots at times.
[Samsung Galaxy S7 Edge Questions and Answers] boscoh:
Mine is doing it , VZW S7 Edge. Also with the samsung keyboard, hit the white space to the left of the A and it'll type the A. Soaaa annoyaaaing.

I also have a clear TPU case on mine. Happens with or without. No screen protector.
[Samsung Galaxy S7 Edge Questions and Answers] shea-bird:
Same here as I posted earlier...have you or are you thinking of a hard reset. It is super annoying. couldn't even move the cursor when writing an email lol. Unless its thinking my other part of hand is primary and blocking the touch input....?
[Samsung Galaxy S7 Edge Questions and Answers] brugernavn:
I knew i wasnt the only one with this problem!!. Should i return the phone or? :(
[Samsung Galaxy S7 Edge Questions and Answers] spectrumfox:
I would wait at least a month for a patch. Samsung could already know about it and be on the case.
[Samsung Galaxy S7 Edge Questions and Answers] zabaknilesh:
SAMSUNG HAS FIXED IT !!! :) enjoy guys !!

http://www.sammobile.com/2016/03/09...rgent-software-update-for-the-galaxy-s7-edge/
[Samsung Galaxy S7 Edge Questions and Answers] Semantics:
Just did a factory reset. I haven't had it happen yet. It mainly happens when Im in settings and I try to click on something and it wont register until I press harder. Weird. Hasn't happened once yet since the reset, we shall see!

Edit: I did get the update after the reset so maybe that's why its not happening now.
[Samsung Galaxy S7 Edge Questions and Answers] spectrumfox:
Are you sure that's the fix for the problem we're talking about? My problem is the screen is too sensitive and the capacitive buttons activate on their own. Doesn't have anything to do with the edge.
[Samsung Galaxy S7 Edge Questions and Answers] zabaknilesh:
Yes. Its 100 % Fixed in update.

Can the rest who were complaining confirm this also ??
[Samsung Galaxy S7 Edge Questions and Answers] prometeomail:
I got an update with Galaxy Apps that took the Edge screen application from 1.0.97 to 1.1.08. The update is exactly 3.32 MB. Is this the update you are referring to? Or you are referring to a normal Software Update in the Settings. Because my screen still has the sensitivity issue after the update that I got.
[Samsung Galaxy S7 Edge Questions and Answers] shea-bird:
OK, HERE IS A FIX. this worked for my unresponsive screen w/o a hard reset or exchanging the phone.

I had a horizontal bar across the middle of my screen that was pretty much unresponsive.

in the dialer do the following: *#2663#

This will bring up a black firmware update screen. Hit the TSP FW update (general) button. (I think this stands for touch screen panel).

It updated successfully and viola!!, problem gone.

this may help others with extreme sensitivity issues as well
[Samsung Galaxy S7 Edge Questions and Answers] prometeomail:
I just did the TSP FW update and it didn't help me. I also restarted after it.
[Samsung Galaxy S7 Edge Questions and Answers] shea-bird:
Were you having the oversensitivity "issue" or non-responsive issue?
[Samsung Galaxy S7 Edge Questions and Answers] prometeomail:
Ops, sorry, I'm having both issues but I was testing the oversensitivity issue this time, I misread your solution. I'll test the unresponsive screen now.

---------- Post added at 06:18 PM ---------- Previous post was at 05:45 PM ----------

I cannot reproduce the unresponsive so far, so it seems it helped with that, thanks!
[Samsung Galaxy S7 Edge Questions and Answers] spectrumfox:
Good advice, but it unfortunately did not help with my extreme sensitivity issue. I will try to apply Samsung's firmware patch that was recently released as soon as my phone lets me. You can only check for firmware updates once every 24 hours, so I have about 4 hours to go until I am able to check again.
[Samsung Galaxy S7 Edge Questions and Answers] tim84us:
You can only check for firmware updates once every 24 hours, so I have about 4 hours to go until I am able to check again.

really???

i can check as many as i wish
[Samsung Galaxy S7 Edge Questions and Answers] mullcom:
Happening to me too

Skickat från min SM-G935F via Tapatalk
[Samsung Galaxy S7 Edge Questions and Answers] tehpud:
Did this and it worked for me! I was having some major issues with watching YouTube videos in full screen. Trying to hold the phone without pulling down the notification tray was problematic. Now, the problem is gone. Thanks for posting this!
[Samsung Galaxy S7 Edge Questions and Answers] brugernavn:
[IMG="image"]http://i.imgur.com/estFuiG.jpg[/IMG]

Got this update but the problem is still there.
[Samsung Galaxy S7 Edge Questions and Answers] pnda:
I got same oversensitivity issue with my european exynos 8890 edge.
[Samsung Galaxy S7 Edge Questions and Answers] jutley:
I too am having this problem uk simfree from samsung.
[Samsung Galaxy S7 Edge Questions and Answers] dannejanne:
That's not the fix. There's another small update that will come soon after that one. Should be only about 3mb.
[Samsung Galaxy S7 Edge Questions and Answers] dwang:
You mean the edge software update or is it something else?
[Samsung Galaxy S7 Edge Questions and Answers] dannejanne:
A regular software update. Not the Edge update through Galaxy Apps.
[Samsung Galaxy S7 Edge Questions and Answers] dwang:
Is it coming for all carriers?

I just got my t-mobile 820 version and this is the only issue that is bothering me.

Do you work for Samsung or something? How do you know this?
[Samsung Galaxy S7 Edge Questions and Answers] Stealthrider:
I got the same Problem, touchscreen is not responding to the lower area.

It worked again after i didn't touch it for a hour yesterday, now it happend again.

Samsung Chat Support told me it's an hardware failure and i need to send it back...
[Samsung Galaxy S7 Edge Questions and Answers] shea-bird:
Did you try the TSP FW update I posted on the previous page? It worked perfectly for me and a few others with dead zones on their screen.
[Samsung Galaxy S7 Edge Questions and Answers] Stealthrider:
Yes it tried it, twice, with a reboot.

It's still the same, lower area is dead.

Firmware: G935FXXU1APB4 (Exynos, Germany Deutsche Telekom)

touchscreen version:

[IMG="touchscreen fw"]http://puu.sh/nCLx5/ec1bb302c6.png[/IMG]
[Samsung Galaxy S7 Edge Questions and Answers] sputnik99:
On http://samsung-updates.com/device/?id=SM-G935F the newest Firmware for the phone is APB9 New Zealand. Has anyone tried if there is a difference to APB4 and if it has an impact on the screen issues?

and what TSP FW version do those have without the touchscreen issues? I have SE050117 as well
[Samsung Galaxy S7 Edge Questions and Answers] Stealthrider:
Just went to my local provider shop, they said it has to be a hardware problem and i will get a new one on Tuesday. But i was the first one with the problem...:rolleyes:
[Samsung Galaxy S7 Edge Questions and Answers] sputnik99:
Samsung service checked my s7 edge

I chatted with samsung customer service. They told me to download and install smart tutor from Samsung https://play.google.com/store/apps/details?id=com.rsupport.rs.activity.rsupport.aas2&hl=de

you can call samsung free-call ( 08005121213 for Germany) and they do a remote check, if your display is faulty (they do the *#0*# thing ) and test several things.

We discovered that my problem with overly sensitive touch screen and sometimes not reacting touchscreen is related to the dimensions of my S7 and the edge screen. When you hold the S7 edge in your hand, your palm touches at least a little the right side of the edge. That confuses the touchscreen, when there is a multitouch signal and leads to misinterpretations.

So for me: no hardware problem, no software problem... Just the edge screen. Damn. I am thinking of returning and exchanging with a s7 (no edge). I was hoping that the software could prevent interpretating the palm on the right side, but it can't.
[Samsung Galaxy S7 Edge Questions and Answers] Stealthrider:
Wow, ****. Maybe a case would "fix" your problem?:confused:

But mine didn't even react on the desk with no hands on, the employee also tried it with no success.
[Samsung Galaxy S7 Edge Questions and Answers] sputnik99:
or longer thumbs :)

I would hate to hide the beautiful s7 edge in a case. And I think, all available cases would not cover the edges
[Samsung Galaxy S7 Edge Questions and Answers] Schrotty35:
I have the same problem with my edge. I have order now a spigen case and i hope this fix the problem.

Gesendet von meinem SM-G935F mit Tapatalk
[Samsung Galaxy S7 Edge Questions and Answers] skb3:
This man is exactly right, I have noticed issues with the touch-screen the moment I first set-up the phone but suspected it was to do with my fingers touching the edges as I used my other hand/fingers to interact with it.

The first thing I did was to enable "show touches", this can be found on the developer options and low and behold occasionally the touch indicators would appear at the edges under my fingers. The multi touch at this point gets "confused" and sometimes nothing will happen or worse these phantom touches activate menu items or apps near the edge of the screen randomly. This might explain why some are experiencing what maybe dead spots.

Bought a case today from Amazon, I know most folk aren't on-board with cases but this see-through case doesn't detract from the look of the phone, protects the back and makes it less slippery, best of all it cost me 7 quid : http://www.amazon.co.uk/gp/product/B01A7IDF3S?psc=1&redirect=true&ref_=oh_aui_detailpage_o01_s00 and the issue is almost now non-existent as the case puts a tiny barrier between my holding fingers and the screen edge.

Anyway, thought I would share.
[Samsung Galaxy S7 Edge Questions and Answers] Carterman32:
It sounds like your fingers are wrapped around the outside of the device and curl around to touch the screen, correct? I'm having the issue of the webbing between my thumb and forefinger hitting caps lock and the symbol key on the keyboard, as well as anything else on the left side of the screen. This has got to be a design flaw. What's the point of a curved screen if it's prone to many more errors? I've already typed a number of emails that I had to rewrite due to randomly Characters showing up.

Did the Galaxy 6 Edge do the same thing? If so, I'm going to return my device.
[Samsung Galaxy S7 Edge Questions and Answers] danengland:
The oversensitivity on my screen seems to be independent of the edge. I had the S6 edge and the S6 edge+ and did not have this problem. Also, I can put the phone flat on the table and only touch the screen with the tip of my finger and still get random movements registering as clicks and opening links, etc. I'm hoping this gets fixed but I still love the phone though :)
[Samsung Galaxy S7 Edge Questions and Answers] AndroidPurity:
I am having this same problem too. Im having a few different touch screen issues. This was one of them. I had it go into dual split app mode again today just after i took my finger off the screen. That makes 4 times in 3 days. My hand was no where near the capacitive buttons.

I opened my own thread about touch screen issues in the t-mobile forum a few days ago right here. It reports all the different touch screen issues I have been experiencing.

I must say I am glad to see lots of others across the world experiencing this same issue because that points more towards a software issue which can be much easier to fix for Samsung. Here's hoping it's software and fixed in an update in a week or 2. :highfive:
[Samsung Galaxy S7 Edge Questions and Answers] ikm19:
The update seems to solve the problem i had with the sensitivity of touch screen.