[Fire TV Q&A, Help & Troubleshooting] harlekinrains:
First, the forum rules might be unable to address the repeated misuse of members in here. What I define as misuse is the idea to get tailored support services on issues like "have you tried to change your remotes batteries" to "why is this Amazon service not available in my country."

The last question was asked and answered - within a few days, on reddit, this forum, the AFTVNews comments section and the AFTV podcast - because the people interested in it really seemed to care for "another opinion", once they did not get an answer they liked. The question itself was at its core a support request for Amazon - but in here was phrased as -

"Has anyone found a fix for this already." Once I cared to reply how such a fix would have to look like, and that asking members of XDA to fiddle with Amazons "staged rollout of a feature" wouldnt be the best idea - especially since its realized almost exclusively server side - this was met with the reply - that I could have told them Amazons exact reason for not rolling out the feature worldwide simultaneously - in a nicer way, and stopped with all this talk about "have you actually tried the known methods to circumvent region restrictions yourself" and "are you willing to risk your Amazon account in doing so". As it happens I cant provide Amazons exact reasoning. Probably no one can - but that doesnt prevent a certain group of people to be this demanding in their requests.

But its not only the "simply impossible to answer" demands that are the most problematic in here. You have an entire "first tier" support system set up around the Amazon Fire TV that teaches people, that setting up something the device isnt meant to do in the first place - can be as easy as watching a video or even paying 40 bucks more to a shady vendor none of us would care to support if you asked us straight up. They specifically dont learn the basics - and when things "break" they are lost entirely. That might not be the problem, but instead of trying to find an answer - seemingly 90% of them are out to "get personalized support instead". They couldnt care less about ecosystem, form, best practices, trouble shooting basics - and they are positively gone, once their problem is "solved" and their expectations are met.

Further more - with us not being able to suggest to them to learn some basics first - a peer response culture gets fostered, where more often than not - a conceptually wrong answer is given first and even if it solves their current problem, sets them up to be entirely dependent on "personalized" support again, the next time "something breaks". This is not so much the case in here (there are examples, but there arent many), where people mostly really just seem to ignore the requests and rather not honor them with an answer than to give a wrong one. But just look at the corresponding reddit threads.

What happens when the people "demanding solutions" feel untended to and start to inject themselves into existing conversations, just to solicit "their support request" out of forum members "that are currently active"? Should I report that?

But the thing that mostly perplexes me is that most people asking for fixes around here have no idea how the open source principal works in the first place. If a known fix would cost them 20 USD and at the same time allow for standardization and them being "futureproofed", they would still rather ask for a developer to work for five hours on the issue to provide them with an individualized fix. If they have bought an entirely different product and see something across the isle that they "want" - their first reflex is to solicit from a developer that he/she works for ten hours to "port the feature" - so it works in the ecosystem they chose to spend money in. And even if it likely would just work for a day. There is a perceived economy that is deeply misunderstood. Yes - your entire device with 10 commercial apps on top of it might only cost 60 USD, and you getting a "new feature" might be perceived by you to be worth as much as "30 cents and a namedrop" but the time a developer would have to invest to realize your demand - on the free market is worth roughly 10 to 20 times what you payed for the entire device and the ten apps on top of it.

Now - when there is a "need" for a feature (root, or a kernel that allows for a devices battery to last more than four hours), my experience is - those devs are willing to listen and put this time in for free. But if there is this convenience feature "you couldnt find an app for" (probably - because the vendor of the product didnt want it to exist) and in the next half sentence you manage to utter "I wonder why Amazon hasnt implemented "it" already" - this becomes more and more detached from every system that is in place in community based support structures -

and more and more - simply looks like pure soliciting, without even knowing the basic rules of the community you are trying to hussle here.

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So - why "drag this argument out in the open". I understand very well - that XDA has all the incentives to support you - the lurkers, the ones with hardly any knowledge at this point, the "I have a smartphone, and a lunchbreak during which I can type 150 characters after registering an account", and also wants them to have a positive support experience - but the point is, that this issues have to be talked about in the open - and not me vs. a mod that hardly takes part in the daily discussions in here and gets activated by responses being flagged. To then try to argue with a person where there is an explicit and implicit difference in positions, power, and what is seen a "favorable outcome" is hard. So I chose to make it public. So please dont "demand" that I should have kept it private - when the most likely outcome of that would have been me loosing my voice in here in more than one way. (Publicaly and against a mod that is incentivized to keep this community as accessible as possible.)

This discussion in itself has a value in that it at least raises awareness.