[Fire TV Q&A, Help & Troubleshooting] harlekinrains:
Here is a little screencapture that should support my position:

Fast is given all the value, sustainable - or structured is given almost none.

When you then refuse to simply step down and "ignore it" you get called out for not wanting to support people breaking Kodi by installing "Package Wizzards", or pointing out multiple points of failure they have outlined in their approach to describe "what they had done so far" (The respective posting was pointed out to me as "being especially problematic").

Now - what is my position there - I am certainly NOT willing to support folks that ruined a Kodi installation by installing a Wizard (unsupported by every single person in all communities out there - except for the person packaging it in an effort to profit from it "being so easy") on top of it. Also I am especially not willing to say nothing at all - or utter supportive, positive statements to individuals that have chosen to even take shortcuts on how to interface with the Fire TV to install an app, because the same basic knowledge is needed for certain, when they want to perform any kind of trouble shooting where just even knowing how to address the file system is needed.

I have mentioned in here more than once - that people advising others not to use adb, or to use adbFIre instead (thats an interface where you can press buttons to not be told whats being forwarded in the background and where you read a description to decide if you should try to press it in the first place, and then stare at a .gif of a progress bar thats actually not real, while waiting if something happens) are producing a support problem in the long run.

Also there is this. If you see a friend still using the "usb stick and then plug it into my TV method" you hopefully take them aside and try to explain to them why it is outdated by probably five years.

But when this community finds an app, that allows them to do just about the same thing - in allowing absolute newcomers to install apps - not supported by the vendor - on their devices, we are producing grand writeups with enticing headlines - knowing, that we are creating a support nightmare doing so - because the only support advice you can give a person with such a limited toolset is to delete data or factory reset and start over.

But instead you see them asking for another five minute video, because by now they have learned that thats what it takes.

AFTVNews by now has switched to teaching and supporting basic adb commands in most of their articles - so they are working towards the solution of the problem. But there are still plenty of people ending up in here having full installations of apps on their devices (including settings and savestates they dont want to loose) without having learned even once - where they are located on the system - or even how to interface with a device that has no touch support ("you could have used Titanium and then Dropbox... - if you were able to scroll") and only a remote interface that is meant for people that mostly get scared if they see something with more than seven buttons on it (which is probably why the direction keys on those remotes had do be hidden using a nifty circle during product design).

It doesnt work. And until users are willing to learn what does - we have a problem.

Also - and this one is very important to me as well - because most people dont care to learn how they can interface with the device - they simply perceive what they dont know as "being magic" and someone "casting a spell for them" when they need something to work. ("Which button do I have to press" syndrome - handing over the process entirely to another person) They dont ask for a spell specifically (*hrm*), but they'd gladly ask for an app.

Now - there are very distinct limitations on how to even being able to "address those Android TV boxes" - every single person that knows the limitations of adb, a shell, or an unrooted device knows. (In the Fire TV community we had our own "I dont need root anymore - so I updated to get a new line of movie recommendations added to my launcher" anti-reformist movement. That was fun...) They are important in understanding what you are being sold and what you can realize with "tinkering". But they simply dont translate to the folks who dont. They want most of their solutions to be in App form, a service or "pre packaged". And most of them arent.

And in some cases they cant be because its not in the vendors interest. Which is why they cant be solved by putting a 30 cents price label on them and selling them to you on their store.

We can see in ample examples what it just means if Chainfire cant release a new version of a framework for a new Android version because of - reasons. But the community en large will still just keep asking for an app that works. And then ask for it again ("Is there already a way..."). Thats what personalized support is meant to be.

Also - when they are demanding solutions, they usually are not recognizing how this interaction is supposed to work for the people usually providing them.

And I am over that. I've seen enough of it.