yashsingh1/xdaforums huggingface dataset:
[G4 General] khandelwal.pratik1988:
thanks for reply, i was delivered lg g4 made in August 2015,battery shipped with it was made in Oct 2016, so it was probably a refurbished or returned product. Seller claims it to be new. But i am returning it back. H.W 1.
[G4 General] daniLaLaLaLaLa:
Is screen burn count as hardware failure too?
[G4 General] Minto107:
Loop-free G4s are made since March 2016(SN603). Also some 602s are not looping as mine is 7 months old and I play games on it and still works like a charm

It should but here OP had bootloop in mind ;)
[G4 General] daniLaLaLaLaLa:
If that so, i guess my G4 doesn't have any problem then since i changed my motherboard from 506 to 602 at october last year..

Actually my 506 motherboard doesn't bootloop yet but i changed it as a precaution.. Who knows when it ( the bootloop ) will come.. :laugh:
[G4 General] TopNotch729:
It's almost like they only last the warranty, then bootloop.
[G4 General] rfarrah:
Doesn't mean it can't / won't happen to you in the future. :cool:
[G4 General] DoKaTSuYa:
H815 505, failure, because of half my left screen has weird touchscreen sensitivity.
[G4 General] g_ding84:
Verizon G4 - no issues. Sometimes after heavy gaming phone gets a little warm but that's about it. Got my phone back in November and was manufactured in August 2015.
[G4 General] killa408shark:
Mine was manufactured on July or August don't remember i bought it around the same time my serial number started with 507 and out of nowhere got the bootloop.
[G4 General] martin_carpio17:
I have a H815p from September with 509 serial number. It's all ok for the moment. I haven't seen any sudden death of a 509 yet btw.

Enviado desde mi LG-H815 mediante Tapatalk
[G4 General] novastar1:
Sorry about double post
[G4 General] novastar1:
Honestly I wasn't expecting so many votes in the first 24 hours but it does seem from this small sample that something was really wrong with the 505 batches

Much better chance having your phone stay functional if you are 506 and up

U used to have Samsung note 2 but I luckily avoided the hardware failure with the memory on that

A friend of mine had a sudden death on a nexus 5 secondary to no obvious reason that we could see.

So the question really is... If the much smaller failure rate of the non 505 batches are acceptable

Thanks again

Let's see if our sample size grows anymore
[G4 General] Loulou-13:
As i have said , that's why this poll us very important ...

untul now ,it confirm that this problem principaly affect the 505 serie ...but for now a very extrem minority have answered to this poll .

(i hope that many others members take 2 seconds for answer or uodate this poll :p )

if there are an insignificant sudden death on others series ,we can say that it's a general devices problems (many models of many manufacturers have problems....especialy Samsung ! )
[G4 General] srod562:
Purchased on release day on T-Mobile USA. 505 series with no hardware failure & working perfectly fine. No Marshmallow for us yet so I'm still on Lollipop. Running a custom rom with bootloader unlocked.
[G4 General] yeswap:
H810 506 no problems so far.
[G4 General] nismo929:
Absolutely not one problem here. Picked up the day it was released here in Germany h 815
[G4 General] venom_tan:
the sn 505 just like time bomb , it might explode soon or later , just like me
[G4 General] lastsamuraial:
H815 S/N:506....Everything ok till now.
[G4 General] mingkee:
T-Mobile 505 works fine.
[G4 General] zekerijah:
sn 505, one month of usage, so far so good :)
[G4 General] ObiDanKenobi:
H815, sn507 no problems until now, knock on wood
[G4 General] daglesj:
Why bother? 75% of those currently on the G4 forum will be jumping to the G5 forum in a few weeks.
[G4 General] Loulou-13:
A G5 ??? lol !!! :laugh:

i don't think so...

All membets here who want to customise will change of manufacturers ...

a G5 bootloader locked with MM 6 =>> really nothing about development is possible !

I this thread if there a are lots of views but not many vote :maybe at each news messages there are members (like me for example) who search more informatiin about this damned problem go to look into this thread many times ... :p
[G4 General] Haradath:
Honest question: Where do I get my serial number? I am on a H815 GER model and had no issues at all so far. Bought it back in June 2015.
[G4 General] Loulou-13:
it' on the label of the box when you have bougth your phone (the 3 first numbers of the "s/n" ) or on the phone behind the battery. ;)
[G4 General] Amightypotato:
Interesting would be how many failures at which month of usage.

On the box or/and under the battery.
[G4 General] Thunder_PC:
Didn't see tmobile 505 good (my situation), so just picked the only good tmobile option there (506+)
[G4 General] dismalskin:
H815 S/N 510 - good
[G4 General] xchasa:
No issues at all.

Best phone I've had to date and I've had so many since iPhone 3 and Nexus 1 days.

Did have the touchscreen issue when it first came out but 1st update fixed that.

Only con is the slow udates to Australia.

Not hardware related though.
[G4 General] g_money:
Absolutely no hardware issues on 2 g4s (fingers crossed).
[G4 General] Haradath:
Thanks - going to check it out later. :) So far though, my only issues on this phone is the horrendous batterylife with a few random reboots in the last week. But I guess, this is a topic for another thread.
[G4 General] doomalikaw99:
So I had the phone for like for like 3 or 4 months,no problem at all,getting about 4h30mins SOT,though I have the 505 h815 model,is there still a chance of getting the bootloop issue?I'm really afraid because I have no warranty for the phone.
[G4 General] Hadie182:
LG G4 H815 SN 505. Bought it in December 3rd, started turning off and restarting on its own with some line glitches and freezing on January, 1st. Then it started to bootloop (stuck on logo then die) on January 25th.﻿
[G4 General] dontpannic:
So in conclusion so far, my thoughts that this isn't as widespread a problem as people are making out have been proved correct by this poll. Interesting.
[G4 General] bender_007:
The h815 good vs bad is kinda scarry...

Mine is h815 505 :) , good at the moment
[G4 General] dade6381:
Mine is h815 ita 505 bought on 17 december 2015...2 months no problem yet...hoping....

Inviato dal mio LG-H815 utilizzando Tapatalk
[G4 General] Quasar_88:
H815 with V20D in Europe- no hardware issues, minor software issues in the past, currently fixed :)
[G4 General] DoKaTSuYa:
Some people are probably wrong, install this app Ghost Touch Tester :

https://play.google.com/store/apps/details?id=com.gombosdev.nexus7tester&hl=fr

And let's see how sucks your G4's screen is....

Don't forget to enable developer mode > Show Touches
[G4 General] doomalikaw99:
Tried couple of patterns,landscape and portrait,no ghost touches.
[G4 General] Thunder_PC:
Used this quite some time ago to verify problems on my n7. All good on H811 505
[G4 General] One Twelve:
From what i could gauge around 6-7 months usage with 505. people who bought in june experienced failure in Jan. had a couple on the G+ G4 community say in Dec they had no problems and in Jan, it was oops. LG did a replace and that was the end of the story.

6-7 months surprised me as i thought three months and you're in the clear, bathtub curve and all.

Real test is to wait and see if 506's start failing this month or the next.
[G4 General] rfarrah:
This happened to mine about a month ago. I don't know what the serial number was on it, but I got it at Launch. My wife's G4 started having this problem on Friday and her serial number starts with 506. VZW is shipping another.
[G4 General] adamelphick:
Had my G4 about 6 months. Guess an early one as it was second hand (bought from a guy who got it for his wife on upgrade but it was too big). No issues so far. Bit hot occasionally but nothing else. On V20d via LG Up. Super impressed with it ... i had a G3 before. It was the only camera on a trip with friends to see the Northern Lights in Iceland to actually get clear photos of them (using manual mode)!
[G4 General] parisstc:
maybe it would be a good idea for people who have had the issue to go to http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=

url , and provide the result.

Maybe it is a specific chip type or prod type series that has the issue ?
[G4 General] Illmatic662:
In late January my phone failed H815 505 :(

I sold it yesterday on eBay for parts/repair because LG was refusing to fix the phone because I had a LG H815 and I was in the United States. The device was still under warranty until May 2016 but it's too late now. I was using the phone under ATT Network and never had any problem with quality of signal/reception. I ended up buying an LG Nexus 5X as a burner Phone to get me by until the LG G5 comes out. If I buy an LG G5 you can be sure I'll be buying a ATT version so I don't get burned with Warranty again. It was a tough pill to swallow but what can you do, life goes on.
[G4 General] arctic02:
I got mine from tropic mobile last aug 2015, no problem until february 8, 2016 when it went bootloop until now. Tropical mobile is very slow in response but i am hoping it be replaced as per warranty. Either way bad taste for me for choosing LG
[G4 General] kolembo:
None so far, only a month old.
[G4 General] doomalikaw99:
Oh god so the risk is still there...seriously lg F*CK YOU!
[G4 General] seeee7:
poor 505 people :(
[G4 General] neobdium:
mine is 505 no bootloop but i have display burn in problem, in a gray fullscreen i see my battery and clock and on the edges is like a pink ghosting effect :(
[G4 General] Illmatic662:
I know I feel the pain everyday :(
[G4 General] windozeanti:
It's either the Quantum display sucks or a result of faulty motherboard.. It happens after I replaced the motherboard due to bootloop issue. Pissed! :(
[G4 General] neobdium:
505 how to fix this burn in :( https://www.youtube.com/watch?v=5pX17wrw9yg
[G4 General] BLK900:
mine is 506 h815 went dead last week
[G4 General] Illmatic662:
If you look at it mathematically according to this thread the failure rate is 20%, insane.

I guess I don't feel so bad now that mine died.
[G4 General] BLK900:
iam participitating in other forum where nearly more than 20 member are affected and replaced and some of them had 2 devices dead !!

it's really insane
[G4 General] sstanton86:
I just bought an LG g4 off some guy on gumtree, in the UK. And after playing around with it i've noticed that against white backgrounds there is a bit of a pink splodge. I've owned previous LG G4's (Swapped, then always done a U-turn and come back because of HOW good the camera is) and this isn't something I noticed on any of the others.

Can anyone explain to me how difficult it is getting it repaired/replaced? Mine is about 9 months old, so it is a pre September 2015 model, which i've read can suffer from random motherboard failure. What are my chances of getting a brand new one from LG?
[G4 General] lurifax91:
My h815 is dead.. like.. hardware-bootloop-dead .. Have noticed burned in status-bar for a long time, but didnt bother me.. Also.. my bootloader is unlocked.

So atm. im awaiting LG support to answer an email where i ask if I can get it repaired with my warrenty despise the fact that i've unlocked the bootloader. If not, then im gonna send a sick amount of power through the phone and send it in

claiming that i tried to charge the phone through a powerbank and it suddenly didnt want to turn back on.

If they cant see that my bootloader is unlocked due to a fried motherboard i guess that my warrenty will cover it.
[G4 General] 012512:
H818N hkg 5 months now 505
[G4 General] sstanton86:
So I called lg support, UK, and it was quick and painless. They're getting a dhldriver to pick it up, and it'll either be replaced or repaired. Changing the screen because of burn in, and also the camera because of the pink splodge in low light. Hopefully they'll just give me a new one. Quite pleased so far!
[G4 General] ystasino:
mine has died also 6 months after purchase. vzw, overheating suspected
[G4 General] Cave_diver:
Received a brand new H815 last week. It died after less than 24 hours of use (turned off) and did not turn on again. Dead as can be.
[G4 General] sstanton86:
That's surprising. Because if it died after less than 24hrs of use I'd deduce from that it was recently new. Which would mean it'd be a revision 3/4 where I would have thought these issues wouldn't exist with motherboard etv
[G4 General] Cave_diver:
I'm not sure if it helps, the serial number was 35987206943653X (the last digit removed) and it was purchased last week.

Right before it died I hooked it up to a no-name USB cable connect to an iMac. I kind of doubt that killed it though as I've been using that cable with an S6 for ages (and have used it after the G4 died).
[G4 General] syousef:
The WIFI on mine died. Reset would not fix it. Got it replaced same day as the store I bought from (JBHiFi in Australia) has a 90 day replacement guarantee. H815K.
[G4 General] Alexsha:
T-Mobile 505... good. No issues. Not a vote option though.
[G4 General] rowbaggie22:
Lg g4 h815 here to no hardware problems here at all
[G4 General] Sammae7:
AT&T 815 S/N 505.

Purchased June 05, 2015 and bootlooped about three weeks ago.
[G4 General] Weetbix:
H815 SEA varian S/N 506 ... purchased online 5 months ago, failed yesterday
[G4 General] blackfox091:
Rocking a G4 made in 04\15 is it affected?
[G4 General] MikeyTG:
Mine is a US991 serial starts with 510 and it has been good since I got it on 2/29 (11 days).
[G4 General] gabitive:
LG H818P Failure :(
[G4 General] clotveins:
H818N India Version -- Boot loop Issue, Motherboard failed, Display gone & power/ volume button went bad. I wont say I have a good experience with the phone.. :( :(
[G4 General] shoes22:
VS986. Hardware failure today. No boot logo or charging LED light. It's completely dead.
[G4 General] Jwtiyar:
506 failure purchased in september .
[G4 General] r27kul:
H815 sn505

6 months of usage, no issue.
[G4 General] :
Mine is brand new, manufactured last month, S/N 602. Hope they fixed issues in new models. :D

.
[G4 General] imcass:
H815 sn 505, 8 months, unlocked bt, no failure.

I guess I'm just really damn lucky.
[G4 General] ruzkay:
Mine failed after 9 months, no warning or lag or anything. Just normally while listening to music in the bus.
[G4 General] imcass:
Damn. Well, I have TBu and backup everything weekly, most things are in my SD either way, so as long as mine fails before the 24 months of the warranty period, I don't really care that much.

It's worse for people who have the phone completely stock and usually have no backups whatsoever.
[G4 General] 012512:
best to have a back up phone just in case, too.. I was expecting my phone will be bootlooped anytime so my backup phone is ready.
[G4 General] neobdium:
If my phone dies but i have the warrenty and no root and the bootloader locked, it will be replaced?
[G4 General] sstanton86:
I got a new one off o2 the other day. And rather annoyingly it's only revision 1.1.

I did own one before this one (I swap a lot), that was a revision 3. One thing I've noticed with the earlier revision is in dim(mer) lighting, against white backgrounds there is a slight pink splodge.
[G4 General] HallEx:
For the moment go H815 511 since Black Friday and no problems. Sometimes lags, i hope never had problem or hope to have it before waranty end !!
[G4 General] M414:
H815P 510 and its has failed. Bootloop problem.

After LG service repair the speaker is not working properly. =/

Warranty here I go again.

Enviado de meu LG-H815 usando Tapatalk
[G4 General] alitavas:
H818 S/N 510 No bootloop problem after 3 month

Locked bootloader and Rooted

Sent from my LG-H818
[G4 General] starfcker69:
I have a TMO 505 and can't see an option for "good" in the poll - so I haven't responded yet. My phone is "good" ... so far.

I responded "Other model good."

I believe that this is a serious and widespread flaw and LG should extend the warranty for bootloop for the early serial numbers to at least 2 years.
[G4 General] novastar1:
Sorry that was aa typo .... When I tried to fill in good on my phone, i got "hot" instead.

Thanks for all the replies.

The thread has made me stick with my g4 sn506 without too much worry. No problems so far
[G4 General] ruzkay:
seriously? if 510 failed it means LG saying it affects devices built before october is not true

then how can we be sure that after repair it won't fail in a few months again?
[G4 General] M414:
Unfortunately yes, it failed.

Is there an official statement from LG about the bootloop problem?

Just found this on Android Authority

http://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/

I'll share if I find more about bootloop.
[G4 General] paratox:
my 8 months old eu h815 506 is not bootloopng until now.

the last week i used cpu stress apps until high temperature reboot to trigger it before one year amazon device exchange waranty ends (bl unlocked with german LG support would be not good like the user reports told us).

i will stress test some days more and if it will not bootloop i think it should not be affected.
[G4 General] ruzkay:
Just make weekly backups and keep important stuff on the SD. If it was possible to trigger this whenever you want it would've been done before right? It happened to me while I was listening to music and the device wasn't warm at all.
[G4 General] paratox:
heat and breaking of bad soldering are always correlating. just look on the xbox360, ps3, graphic cards, .... always heat triggered the breaking of the solder points.

what have been done before by others makes me feel unconcerned. i always do things by my own opinion and not waiting until others have done it before. ;)
[G4 General] CiViCKiDD:
Weird, as thought I posted in this thread but I don't see my post anymore. Mine bootlooped 3 weeks ago, just got my phone back - all they did was reflash the OS. Well, it booted up but as soon as I tried setting it up it bootlooped.

What moron knows they have a hardware issue but reflashes firmware instead and doesn't test? They kept my battery too.

I loved my phone, but holy **** this takes incompetence to a new level.
[G4 General] vigone:
F500L, sn 504, bootloop 15.03.2016. Start using 01.10. 2015. No root, not unlocked, running MM.
[G4 General] :
H815 sn 505 good so far.

Been using it since june 2015, hope there will be no issues for me.
[G4 General] ruzkay:
If you do a benchmark then put it in the fridge and repeat x times that would maybe that would make a difference but that would probably not be good for a perfectly fine device either. Simply doing a few benchmarks to heat it up will not say much. Of course it doesn't harm trying that, good luck.
[G4 General] spankmatic22:
This it's scary stuff. At first I'm thinking it won't happen to me. I'm no power user i don't even play games. I took comfort in the poll showing more not boot loop than had. But now after taking the poll i am wondering if the poll results are valid. Like yesterday i voted that mine was working. So now i if it boot loops how do i vote again to change the overall results. I am afraid that many or all of the no boot loop votes are no longer correct. Shame because i really am liking this phone. Oh well maybe that $62 square trade warranty was the right thing to do.
[G4 General] Jammin72:
ATT model failed this morning. Interestingly enough.... it was the very first time I plugged it into the charger that came with the phone. Been using other equipment up until now.
[G4 General] spankmatic22:
Oh no bad news! Been keeping my fingers crossed.
[G4 General] ShadowsDie:
hello, i have to choose between s6 and lg g4 as my next phone

i have been an lg fan since the first Optimus G, as i had the G, G2 and the G3 till last week

as I'm now to choose between these 2 phones, and i prefer the g4 to the s6 because I'm already used to lg but based on this post I'm seeing a lot of hardware failures, what would you recommend?

are the hardware issues fixable under warranty or they would have to give me a new unit? (replacement with the same or better phone)

as I'm buying the phone now and its coming straight from LG, is there any chance they did a new revision of the motherboard so i wont have to deal with this problems?
[G4 General] mardex80:
Buy a G4 with serial 601xxxxxx or more... I too had lg optimus, G2 and now G4, this phone is greats.

Enviado desde LG G4 - H815AR
[G4 General] Jammin72:
It is fixable under warranty either through the carrier or LG. They are aware of the issue, and the fix.

http://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/
[G4 General] tato77:
i have an h815p sn:506, and now is damaged, bootloop
[G4 General] doomalikaw99:
I suggest you redo the poll
[G4 General] One Twelve:
G4!

why ?

young v1 (s6) of new gen cannot compete with mature v3 (g4) of previous gen.

If you are buying new, then you will get a serial that is recent. If you are buying second hand try to get one that is October on.

Try to have at least 6 months of warranty left.
[G4 General] ShadowsDie:
the phone is new, with 2 years of warranty. Do you know if when i ask for the phone, i am allowed to ask for one with the new serial? although i expect them to give me one with a new serial, you never know as this country is **** and mostly they try to steal money from clients (i had to call the PCA to convince them to give me a replacement for my lg g3, which ceased to function while still being under warranty)

Ah, could you explain what does young v1 s6 and mature v3 g4 means? i dont understand that and i found no information on google about it

---------- Post added at 03:46 PM ---------- Previous post was at 03:43 PM ----------

in the case i have an 505/506x serial, if i bring it to warranty they give me a motherboard with serial 600 or they will keep replacing me the phone with 505/506 ?
[G4 General] rigattoni:
H815 with serial 509 is missing in list.
[G4 General] Jammin72:
It'll have to fail first. Not aware of any preemptive repairs.
[G4 General] adamelphick:
506 here... No issues so far.
[G4 General] One Twelve:
2 years is good, because you are in the EU. Where i am its only one year.

On the box there is a barcode with the serial you can see yourself. First three digits 510 is 2015 October, 601 is 2016 january. When you go to the shop, ask to see the box, then check the number. Now you know when it was made.They cannot fool you. If its old ask for new stock. This will only work if you go to an official LG shop. Where i am they have franchises. So look on LG website for these shops under where to buy.

I live in India, some people say this country is **** too but i got a 510 when i bought in November. I knew there were new imports so i told the guy on the phone i wanted the latest batch. He found one.

if buying online you will have to talk to the seller before buying. Ask them to post a photo of the serial as proof.

You will not find it on google because its an idea i heard from some one. Thinking in generations.

optimus g - 1st gen

G2 2nd gen v1

G3 2nd gen v2

G4 2nd gen v3

G5 3rd gen v1

galaxy s1 - 1 st gen

galaxy s2 - 2nd gen or 1st gen v2

galaxy s3 - 3rd gen v1

galaxy s4 - 3rd gen v2

galaxy s5 - 3rd gen v3

galaxy s6 - 4th gen v1

galaxy s7 - 4th gen v2

canot compare s6 with g4. compare s6 with G5. Both are v1 of new gen is what i mean. v2 will be better than v1 and v3 is better than v2.

g4 is mature v3 so it will be better than new s6 v1.

Like android L 5.1 is more stable than MM 6.0

they will replace the motherboard, i don't know what serial they will give you. They might give you a refurbished motherboard from an older gen or a later one. If it works then good. But warranty does not reset.
[G4 General] ShadowsDie:
thank you a lot for the info. I have to take the phone from Orange Shop, they just asked if i want s6 or g4. Basically when i said for g4 they said they dont have it in stock and they have to order it from lg in the capital city, idk what serial they will give me but i expect a new one as its coming from them.