yashsingh1/xdaforums huggingface dataset:
[Mate 8 Q&A, Help & Troubleshooting] meallad:
B137 Update

I just updated to the B137 update, and I was able to get notifications from viber, twitter but not from whatsapp or snapchat so therefore I decided to update whatsapp via the hi app as it had an update. I updated it and after was then not able to receive any notifications from viber or twitter either. I deleted the whatsapp and re installed it again from the one in play store and was able to get twitter and viber notifications back again which was strange but i am still unable to get notifications from whatsapp and snapchat. ive checked permissions and notification settings between the four apps and they are all the same.

Any help would be greatly appreciated!

---------- Post added at 07:51 PM ---------- Previous post was at 07:34 PM ----------

And now i get no notifications from any app until i open up the app; such a good phone but such a same it has such a huge bug :/
[Mate 8 Q&A, Help & Troubleshooting] CB620:
The L29 does not have notification issues.
[Mate 8 Q&A, Help & Troubleshooting] meallad:
Sucks that only the AL10 has this issue :/
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
says who?
[Mate 8 Q&A, Help & Troubleshooting] Jonathan601:
My Mate 8 used to have the same issue, but it seems fixed after the software updated to B137SP02 this morning. Any luck anyone???
[Mate 8 Q&A, Help & Troubleshooting] CB620:
Says me.
[Mate 8 Q&A, Help & Troubleshooting] Freeje:
You got B137SP02 already? I checked for an update but there is none. Only got B137. Where you from?
[Mate 8 Q&A, Help & Troubleshooting] abbody8002:
Yes where are you from? This is so strange!!
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
its actually quite normal that not all devices receive an ota update at the same time ;)
[Mate 8 Q&A, Help & Troubleshooting] NikGi:
Still waiting for mine to appear. Do you have set power plan as performance or smart with the new update? Thanks for letting us know
[Mate 8 Q&A, Help & Troubleshooting] anilhk:
I'm also looking for ways to activate the notification. Even Nova Launcher notification with Teslaunread is not working. Hope an expert will reply here and guide us how to make it work
[Mate 8 Q&A, Help & Troubleshooting] stesteste:
My telsa works after going to permissions manager and allowing all
[Mate 8 Q&A, Help & Troubleshooting] geovass:
Got my AL10 yesterday; All notifications are working as designed;
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
which ROM version are you sporting?
[Mate 8 Q&A, Help & Troubleshooting] geovass:
Β137

But when i got the OTA notification, it said B137SP2 or something;
[Mate 8 Q&A, Help & Troubleshooting] stesteste:
I've never had a problem either
[Mate 8 Q&A, Help & Troubleshooting] geovass:
As i have written on the other thread, my only problem is with Location Services - They do not work over 4G/WiFi. Only if you enable GPS;
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
thats interesting! it seems like B137SP02 takes care of the notification issues then, since this is what you and other users have reported on this ROM version :)
[Mate 8 Q&A, Help & Troubleshooting] Freeje:
Still no SP2 at my end. Did the wlan never sleep toggle but I still don't get any email notifications while screen is off.
[Mate 8 Q&A, Help & Troubleshooting] chs:
"Still no SP2 at my end. Did the wlan never sleep toggle but I still don't get any email notifications while screen is off."

I am in the same case.

Build version : NXT-AL10C00B137

No notification after screen is off.
[Mate 8 Q&A, Help & Troubleshooting] JimKnopf13:
I dont own a Mate 8 at the moment but I read about problems with Notifications.

Try this - or check this - perhaps it will help:

Settings > Apps > choose App you want > Accu > Check Box - screen off : continue App

Hope the translation / wording is o.k.

In german:

Einstellungen > Apps > gewünschte App auswählen > Akku >Haken setzen bei „Bildschirm aus: weiter ausführen“

Sorurce: http://stadt-bremerhaven.de/huawei-...n=Feed:+stadt-bremerhaven/dqXM+(Caschys+Blog)

Perhaps it will help - hope so cause I want to order a Mate 8 :)
[Mate 8 Q&A, Help & Troubleshooting] Freeje:
There is no such setting. Tried to set permissions to trusted, wlan do not sleep and others but it just works when the screen ison or when you open the app. I use K9 mail and it will only fetch the mail when you open the app.
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
keep us updated if anything changes once u get the B137SP02 OTA :) would be nice to know for sure if that version finally takes care of the notification issues...
[Mate 8 Q&A, Help & Troubleshooting] sylver81:
Doze-Mode

Hello, I've got L29

The problem is the doze-mode. Every app - till you change the battery-setting, if possible - will be dozing when the mate 8 is in standby.

I've changed the settings for whatsapp, but sometimes the app still dozes. GMail has no battery-settings. so the app will doze everytime in standby.

[MENTION=3007208]JimKnopf13[/MENTION]: Warum auch immer, gibt es das Mate 8 seit Freitag im Online-Shop von Saturn. Ich konnte es da jdf bestellen und Samstag im Laden abholen. ;)
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
hey [MENTION=5065129]sylver81[/MENTION], Im originally from Krefeld as well! haha, how small the world is... ;)

anyways, my mate 9 4/64 mocha arrived today, i must say im thoroughly impressed! updated to B137, didnt get OTA for SP2 yet though. thinking of rooting and properly configuring the chinese ROM, then making a TWRP backup of it and do the same with the international ROM. see which one suits my needs best :)
[Mate 8 Q&A, Help & Troubleshooting] niceday22:
Some people are already getting the B153 update here in China.

从我的 HUAWEI NXT-AL10 上通过 XDA Forums 发送
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
according to [MENTION=264630]acer73[/MENTION] still beta testing though. official release would be next tuesday....
[Mate 8 Q&A, Help & Troubleshooting] abbody8002:
I have the Chinese version, how come I'm still on b137!!!
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
just read the post above urs and u know why... [emoji14] :D
[Mate 8 Q&A, Help & Troubleshooting] hkfriends:
hope b153 can fix notification's issue. it is very disappointed with this issue
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
its a general android 6.0 issue though, has nothing to do with huawei or the mate 8 specifically...
[Mate 8 Q&A, Help & Troubleshooting] geovass:
That's not 100% accurate. My N6P has no notifications issues.
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
other users with N6P do have those same notification issues though. so it must be an android thing
[Mate 8 Q&A, Help & Troubleshooting] wetfloor77:
News for the update?
[Mate 8 Q&A, Help & Troubleshooting] Dioky:
Hi there,

Exactly!

I had the same with a custom Marshmallow ROM on Note 3.

Regards,
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
so hey guys, looks like ive found a solution for the notifications issue. its due to the kinda finicky structure of the huawei settings menu... so here it goes!

anyone who wants to try, for each app that u want notifications for, do the following:

- go to settings/advanced settings/battery manager/protected apps and add the app as protected

- go to settings/apps/advanced/ignore battery optimizations and allow the app to be ignored

- go to settings/notification panel & status bar/notification center, choose the app u want and activate "allow notifications" as well as "priority display". u can then choose the method or notification style ud like right beneath the two options
[Mate 8 Q&A, Help & Troubleshooting] wetfloor77:
Yes but always you must lock the app in the background...
[Mate 8 Q&A, Help & Troubleshooting] meallad:
Got the B156 update yesterday, unfortunately this update doesn't fix the issue, still no notifications :(
[Mate 8 Q&A, Help & Troubleshooting] wetfloor77:
Yes whatsapp the same problem
[Mate 8 Q&A, Help & Troubleshooting] Moe100021:
I live in the UAE and received the B156 update yesterday. The software is much smoother now and no more notifications delay, including Whatsapp, Linkedin, Microsoft Email etc. I have the Chinese version, Mocha 128 GB.
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
im guessing the people still having problems have to properly set their app permissions pertaining to battery saving and notifications in their settings....otherwise even the newest rom wont help ;)
[Mate 8 Q&A, Help & Troubleshooting] themissionimpossible:
In my case notification problems occur only under wifi connection, not under mobile data.

So the former condition is to be tested: is that your experience?
[Mate 8 Q&A, Help & Troubleshooting] Moe100021:
I used to have this prior to the update. With the update, no delay under wifi. Do you have WLAN on during sleep?

All apps are trusted and protected. And there is no battery drain. Battery lasts about 36 hours.
[Mate 8 Q&A, Help & Troubleshooting] abbody8002:
Any new features?
[Mate 8 Q&A, Help & Troubleshooting] Moe100021:
Nope. Haven't noticed anything so far.
[Mate 8 Q&A, Help & Troubleshooting] themissionimpossible:
I have activated all options/notifications/permissions, and those apps protected and excluded from battery optimization. Running Balanced battery plan.

The only option not activated is to keep mobile data always on also under wifi.

BTW, my current international stock L29 ROM is B152.

Today for me it's hard to test, I receive a phone call about every 5 minutes, so my Mate never sleeps...
[Mate 8 Q&A, Help & Troubleshooting] wetfloor77:
But you have the app lock in background?
[Mate 8 Q&A, Help & Troubleshooting] Moe100021:
I am not sure if this will help, but prior to the update, I did not clear the RAM, i.e. I left all apps open in the background without clearing the memory. That did help with some apps.

---------- Post added at 05:25 PM ---------- Previous post was at 05:16 PM ----------

If you mean protected and trusted, yes of course. You have to, or else the PhoneManager will kill it. That's the way the Chinese version is setup.
[Mate 8 Q&A, Help & Troubleshooting] Freeje:
I did all the steps necessary but still K9 mail won't work.
[Mate 8 Q&A, Help & Troubleshooting] Unreal988:
i' ve used all settings that i have find in internet but whats app notification issue ...... mate from china 64 gb.

p.s : whatsapp notification sometimes show, sometimes not show.

if not show, i restart mate and notification are ok... for 30 minutes, 1 hours, 3 hours? then ko
[Mate 8 Q&A, Help & Troubleshooting] meallad:
Have exactly the same issue, huawei should fix this D:
[Mate 8 Q&A, Help & Troubleshooting] Unreal988:
but... this is wrong setting or huawei bug?
[Mate 8 Q&A, Help & Troubleshooting] meallad:
It's a huawei/android bug, all my settings are correct with all permissions and allowing to run in background
[Mate 8 Q&A, Help & Troubleshooting] meallad:
Does anyone have any updates about a solution?
[Mate 8 Q&A, Help & Troubleshooting] edlover666:
No, but the Huawei P8 has the same Problems in the beta Version of MM Firmware.
[Mate 8 Q&A, Help & Troubleshooting] danster84:
Well after debranding my AL10 to international firmware for some reason I do not have this issue anymore. Works fine now with whatsapp and gmail.

So I am happy. Only looking for a way now to update from b133 to 152 as OTA does not work after debranding.
[Mate 8 Q&A, Help & Troubleshooting] sirpaul82:
Same as above, after flashing international firmware on my AL10 no problem with notifications, even after killing them in memory still I'm able to receive notifications from whatsapp, aqua mail etc.

Wysłane z mojego NEXT przy użyciu Tapatalka
[Mate 8 Q&A, Help & Troubleshooting] thoriig:
Ive found a solution for my problem. If i use anything else then one with (Magazine) at the theme config tool for lockscreen i wont receive any notifications. If u use the stock ones it works just fine.

Its the lockscreen type, not the background
[Mate 8 Q&A, Help & Troubleshooting] danster84:
Ok so I am not the only one interresting. Which firmware version are you running now after the debranding? Did you update to 152?
[Mate 8 Q&A, Help & Troubleshooting] sirpaul82:
No, I'm on 133, I don't see any good reason going to 153

Wysłane z mojego NEXT przy użyciu Tapatalka
[Mate 8 Q&A, Help & Troubleshooting] dlorean:
The best reason is reduced battery drain at standby!

Huawei Mate 8 B152 with Tapatalk
[Mate 8 Q&A, Help & Troubleshooting] sirpaul82:
Tbh mate I have no battery drain at all, I think so called "battery drain" is like woman's orgasm, not many have experienced it.

Wysłane z mojego NEXT przy użyciu Tapatalka
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
LOL
[Mate 8 Q&A, Help & Troubleshooting] dlorean:
Then it's good for you. I lost always during the night 7-9% in flight mode.

Huawei Mate 8 B152 with Tapatalk
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
ouch, thats a lot. i was always around 0-3% max overnight in flight mode.

btw, concerning notifications: i swapped from B133 L29 to B156 AL10 rom last weekend and i noticed that the notification issue is definitely worse on the chinese rom. also, theres some weird stuff going on with black screens, input lag on the touchscreen, graphical lag in games, etc. ill keep an eye on this and potentially switch again to B152 L29 / acer73´s hybrid rom / simply google rom. either that or ill wait and see when the next firmware version pops up...
[Mate 8 Q&A, Help & Troubleshooting] meallad:
Has huawei given any indication to whether they're working to solve this problem at all? I've had 2 updates but the issue is still re occurring
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
for now, i can only recommend switching to B133 or B152 international roms. notifications seem to be controllable there, definitely more so than on B156 chinese firmware...
[Mate 8 Q&A, Help & Troubleshooting] docfunk@gmail.com:
I have a NXT-L29 running NXT-L29C636B103, this problem has been affecting more than just notifications on my phone.

The problem is caused by the new feature in android 6.0 called Doze. The main problem i have is with a app called aNag, the app stops to refresh after the screen is closed, same happens with Tunein Pro, music will keep playing as long as i leave the app on the screen and close the screen, the app will stop if i minimize the app and close the screen.

I contacted aNag and this is what the had to say.

It's a Marshmallow related issue, the AlarmManager API used for the schedule doesn't fire the event as expected :/ It seems to impacts also custom alarm apps.

Unfortunately, I haven't found a workaround yet :/

You can disable Doze In other versions of android, but it can't be done on Huawei.
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
several things:

update to the latest firmware, yours is already way outdated

make sure to set the correct settings for the apps u want to stay open, i.e. in apps/advanced/ignore battery optimizations then in advanced settings/battery manager/protected apps and last but not least in notification panel/notification center enable notifications, priority display and the type of notifications ud like to have (banners, status bar, lock screen, etc)

after all THAT, try again and see how it goes ;)
[Mate 8 Q&A, Help & Troubleshooting] docfunk:
Thank for the info!

i have already done all of those settings,

there's no updates when i look for updates in the settings, what is the last update for the phone? i contacted support and they said i had the latest version..
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
latest firmware for L29 is B162, youre on B103...
[Mate 8 Q&A, Help & Troubleshooting] maxlifan:
A quick question guys.

I'm a traveling business person and I'm seriously thinking of getting this phone.

I had the mate 7 last year as it was gifted to me from one of my associates in China. I loved the fact that I could use two sims with the phone. This allowed me to use a business number and a private number.

Furthermore I'm always away from a charger and always running out of juice. The mate 7 fixed that.

However notifications are key for me as people need to be able to reach me. I'm looking at the Nzt-al10 model from China, I might request a friend to buy it there for me.

Does the notifications not work for everything? Or just certain things. Or is it like the problem for the 6p where only some people experience it.

I mainly use Wechat, Facebook Message, Gmail for syncing everything, Line and Skype. Is there any notification issues with any of these?

Thanks
[Mate 8 Q&A, Help & Troubleshooting] AttiZ:
At the moment I haven't find a solution about the notification problem. My apps are trusted about the autorization check also in background. Then the apps are excluded in the battery optimization process.

I've get constantly problem about the whatsapp and gmail notification; sometimes they work sometimes I see the notifications with a variable delay (1 or 2 or 3 hours).

I'm sure this is annoying bug.

I wait a fix made by Huawei.
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
have u set those apps to priority notifications in the notification settings?
[Mate 8 Q&A, Help & Troubleshooting] johnweber7375:
I have the same problem.

HUAWEI NXT-AL10 cihazımdan Tapatalk kullanılarak gönderildi
[Mate 8 Q&A, Help & Troubleshooting] mobile88:
Guys you can try to use the free app " Push Notification Fixer" and I noted it helps to minimise the erractic Whatsapp notification . I have no problems with my mail notifications ( using Maildroid). Mine is China set on B156 firmware

https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot
[Mate 8 Q&A, Help & Troubleshooting] /dev/null_dd:
i'm sorry but i think that can't fix our problem.

we did all thingy what we had to do like this.

*allow Auto start

*keep wlan on alway

*keep mobile data on during sleep

*allow app to run on background

*change the power plan to performance

*set doze mode to not optimized

everything must be all right now, but system kill protected app (or service) at background sometime when system going sleep.(wtf!!)

so that app can't receive push notification anymore.

this cause notification issue.

huawei must fix this damn problem. its really annoying.

at least i believe so.

Tapatalk を使用して私の HUAWEI NXT-AL10 から送信
[Mate 8 Q&A, Help & Troubleshooting] johnweber7375:
Thank you. You're wonderful. Seems to work for facebook notifications. But unfortunately it doesnt work for whatsapp and viber.
[Mate 8 Q&A, Help & Troubleshooting] :
No issues here. L-29 B162
[Mate 8 Q&A, Help & Troubleshooting] AttiZ:
Yes I have.

And about Push Notification Fixer, I've installed this app but it haven't solved the problem with gmail notification.

I use the official app Gmail.
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
this is one of the main reasons that i switched to international firmware on my AL10. the other reason was much improved battery life, ironically :D
[Mate 8 Q&A, Help & Troubleshooting] johnweber7375:
Changing to international firmware seems to difficult. Could you tell step by step how you did it please?
[Mate 8 Q&A, Help & Troubleshooting] AttiZ:
Sorry but I don't understand.

I have the international version nxt-l29 but I have many problems about the notification: particularly with Gmail.
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
[MENTION=7291525]johnweber7375[/MENTION]: there are actually several threads in various mate 8 subsections describing exactly this, read up! ;)

[MENTION=931521]AttiZ[/MENTION]: make sure to give the respective apps the proper rights in the settings, namely

apps/advanced/ignore battery optimizations

advanced settings/battery manager/protected apps

notification panel&status bar/notification center and then set allow notifications, priority display and the notification methods u would like to have
[Mate 8 Q&A, Help & Troubleshooting] AttiZ:
Thank you man.

I confirm I have done all three steps about any apps but it doesn't work.

It's impossible to do these steps for gmail, this is an important point.

What client do you use?
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
if gmail came preinstalled its a system app and it would automatically have all the necessary rights... gmail notifications work flawlessly in my case!
[Mate 8 Q&A, Help & Troubleshooting] AttiZ:
I confirm gmail is preinstalled as a system app but in my case it doesn't work.

Have you allow others google apps?
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
got the google app itself as well as my assistance app when i swipe up the home button. also got that allowed for everything, not sure if that has any impact on gmail though...
[Mate 8 Q&A, Help & Troubleshooting] sirpaul82:
Go into Gmail settings and allow app to send notifications with every new message

Wysłane z mojego NEXT przy użyciu Tapatalka
[Mate 8 Q&A, Help & Troubleshooting] AttiZ:
I want to check this option. I've enabled this option and now I want to try. This evening I've received an update for Gmail: log - fix bug.

Thank you for your support.

Bye.

---------- Post added at 10:08 PM ---------- Previous post was at 09:32 PM ----------

Can you explain to me better? Are you suggesting to allow any app? Or ... I wait your feedback.

Bye.
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
u asked if i had any other google apps allowed, so that was my answer to that: namely the google app, since im using it as my voice input and assistance app on the home button swipe :) but i dont think that would in any way improve gmail notifications, since that was your implication as it seems...
[Mate 8 Q&A, Help & Troubleshooting] AttiZ:
I swype my home button. Google now starts. Ok.

Nothing else, the system doesn't ask to update the authorization. Honestly your support is not totaly clear. What is the relation from the notification and Google now? Sorry I'm confused because I haven't used ever Google now and the notifications work like a charm before MM android.
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
my answer was to this: "have you allow others google apps?"

yes, i have allowed the google search app! :D but it has nothing to do with gmail, so why do u ask?

now clear? ;)
[Mate 8 Q&A, Help & Troubleshooting] AttiZ:
Thank you so much.

Now it's totally clear.

I wait an update by Google / Huawei.
[Mate 8 Q&A, Help & Troubleshooting] gnasher666:
I too suffer from notification delays from gmail and other apps. I've tried all roms and moving app from data to system. I've also tried the PNF app with no success.

I don't understand how some people don't have the issue yet some do. That sounds more than firmware related to me?
[Mate 8 Q&A, Help & Troubleshooting] johnweber7375:
I wonder what Chinese mate 8 owners think about that notification issue. Anyone follow Chinese forums?

HUAWEI NXT-AL10 cihazımdan Tapatalk kullanılarak gönderildi
[Mate 8 Q&A, Help & Troubleshooting] Leo_83:
Can someone clarify this issue to me...

I understand that the phone exist in different versions and with different software. And I see people with the Chinese version AL10 has problem with notification... And here is where I need clarification

Is that people with Chinese hw + Chinese sw or does it also affect people with Chinese hw + international sw?
[Mate 8 Q&A, Help & Troubleshooting] gnasher666:
I'm on International phone NXT-L29 on B162 software, stock with locked bootloader.
[Mate 8 Q&A, Help & Troubleshooting] Leo_83:
So you have international hw + Chinese sw... That would indicate it's the Chinese sw that contain the notification issue
[Mate 8 Q&A, Help & Troubleshooting] gnasher666:
I had this issue from day one of getting my phone, tried all firmwares and it didn't change so I went back to stock. TBH, I thought I downloaded B160 from the OTA thread and the L29 version. I will rectify that tonight (UK time) and report back.
[Mate 8 Q&A, Help & Troubleshooting] Leo_83:
Sorry my mistake I just saw that there is a B160 for L29. Didn't mean to confuse you. Cheers!
[Mate 8 Q&A, Help & Troubleshooting] jbmc83:
only app i really had trouble getting to work was whatsapp. pushing it to system/app resolved this issue, thx to [MENTION=1397125]ajsmsg78[/MENTION] for the suggestion :)

im on AL10 running L29 firmware B162, everything is 100% A OK :) i tried the chinese B156 firmware, but it didnt convince me at all, neither notification nor battery life wise...