yashsingh1/xdaforums huggingface dataset:
[Tilt, TyTN II, MDA Vario III General] e-dub:
do you have another device there to test with the same earpiece?

eric b
[Tilt, TyTN II, MDA Vario III General] ID64:
Yeah, just try to compare it with another (ANY) BT phone. On Kaiser it sounds metallic with no middle or low range of frequencies.
[Tilt, TyTN II, MDA Vario III General] bradwcamp:
Has anyone heard back from HTC support? I am starting to get the feeling that they are ignoring me.

Dont want to return the Kaiser but i am starting to consider it.
[Tilt, TyTN II, MDA Vario III General] Buzz313th:
Plantronics 640

My other BT Earpiece is the Plantronics 640, a unit that is almost 2 years old. I gave that a try with the kaiser and the call recieving volume was normal, the same as the TyTN.

So my new Jabra 320's Stereo set has normal A2dp volume but call volume is low, while my old plantronics 640 has normal call volume.

Just some info to throw in, maybe someone can use this info to help make sense of this.

JB
[Tilt, TyTN II, MDA Vario III General] chrisnash:
I was firstly absolutely amazed that MS Voice Command uk installed and worked first time with no tweaks - including the button push from my bluetooth headset.

However, the quality varies massively.

On my stereo Jabra BT 620's, the sound is great - like being back on my Tytn after a couple of frustrating months on the Trinity which had soooooo many issues with A2DP.

On my Bluespoon hands free headset however the sound quality is CRAP!

Sounds like I'm talking in a cake tin!

I did notice one thing strange however - when I checked the registry settings for A2DP, the BitPool was set to 64 and the MaxSupported was set to 50 I think - I changed it to match the Bitpool value which is pretty high but seems to be stable. I amy have started getting a couple of drop-outs but on the whole seemed ok.

Could somone check what their A2DP setings are?

I thought that the MaxSupportedBitPool had to be higher than or at least the sae as the BitPool.
[Tilt, TyTN II, MDA Vario III General] ID64:
I didn't have MaxSupported at all on mine.
[Tilt, TyTN II, MDA Vario III General] jamespaulritter:
I hadnt notice this issue until yesterday. The volume is lousy. You have to turn the volume to max which causes white noise and reduces the sound quality.

I almost never talk on the phone but I listen to the news via my aliph jawbone, npr in pls and bluetooth toggle. I conducted several experiments with my aliph, my treo 750 and the kaiser.

With the 750 I keep the vloume 2 or 3 notches from max and it sounds good. With the kaiser at 3 notches from max I can barely hear my wife while in a quiet room. At max volume on the kaiser I can hear her but its still not as loud as the treo on 2 notches from max.

When you have to turn any low powered radio up to max to get decent volume you get white noise, distortion and lower sound quality. And that is exactly how it sounds.

I hadnt noticed until now because npr is always loud and of a low quality sound.
[Tilt, TyTN II, MDA Vario III General] nispen:
My Parrot Rhymt n Blue (handsfee carkit and radio) and the Kaiser: great.

My Sony HBH60 earphone: terrible. Dropouts, crackle. Really terrible.
[Tilt, TyTN II, MDA Vario III General] flooty333:
Finding the same problem on my built in car BT. BMW Z4. Very very low. Almost unuseable.

Gonna try my Sony Ericsson headset tomorrow.
[Tilt, TyTN II, MDA Vario III General] starless-red:
For the last 2+ years I have used a Nokia CK-7W car kit (which is known as one of the most stable and compatible in the market) with several handsets from various vendors (Nokia, Motorola, SonyEricsson). All of them work fine, with virtually no issues. The Kaiser is the first phone I have that works very badly over the handsfree Bluetooth profile. The minor thing is that you cannot end the call via the carkit's button. The sound quality is kind of "tinny" but that is also not the very big thing. The real problem is the voice quality and understanding, especially on the other end. My counterparts keep telling me about a considerable amount of echo (they hear themselves with delay - phenomenon not present with other phones) and very annoying breaks, lasting up to seconds. The latter occurs, I think, due to malfunctioning activity detection and muting.

I have also made a short test with a Nokia BH-200 headset which worked not that bad. However, I feel I have to make more extensive tests since the muting problem occurs usually not before a few minutes of conversation.

I hope HTC will be able to fix these issues within short time, otherwise they clearly disqualify the Kaiser as business phone.
[Tilt, TyTN II, MDA Vario III General] jamespaulritter:
I just sent in my email http://www.europe.htc.com/en/support/csbyemail.html
[Tilt, TyTN II, MDA Vario III General] darkilici:
A little offtopic :

Did anyone experience any muting/lowering of microphone during a phonecall on normal speaker&/loud speaker (especially after the automated screen off)? Not exactly something i can reproduce everytime, but in some calls it happens on my Tytn II.

What i don't understand is that in the first day of using the device, i could walk on a busy street and talk freely with the loud speaker, and the other party was hearing perfectly. :confused:

PS. Microphone auto gain is disabled, as specified by Microsoft Voice Command.

Edit: Happend again in a call so i pressed Mute/Unmute onscreen button and it was ok - so it seems it mutes the microphone (even though the phone app seems to think is not muted).
[Tilt, TyTN II, MDA Vario III General] bradwcamp:
has anyone receviced a reply from HTC?

They are completley ignoring me, and the HTC america help line will not support cause i have an "european" phone!
[Tilt, TyTN II, MDA Vario III General] freecall:
Jabra 8010 (even A2DP) sound is very very low, hard to hear in the streets ... both calls and Music.

Freecall
[Tilt, TyTN II, MDA Vario III General] starless-red:
Neither have I :(

This possibly means that the solution is not trivial.
[Tilt, TyTN II, MDA Vario III General] jamespaulritter:
Yes I recieved a reply. Here is the message I sent: The bluetooth voice calling on my TyTn II sounds terrible. I have to turn the volume all the way up to max, there is white nose, there is occasional pop noise, the voice sounds cheap. On all my other phones the voice sounds rich, the volume is good on half volume, there is no white noise. All my friends with the tytn II say the same thing. Their tytn II blutooth voice sounds terrible. They all have different headsets and there all the same bad sound and they all say thier other phones sound great. Its only the TyTN II that sounds bad.

Here is thier reply:

Hello Sir,

I just tested the 2 link you suggested , and all the icons, was perfectly displayed.

I also tried on other HTC PDAs, and it worked fine.

Make sure that the Internet Explorer> Menu> view> Show pictures is ticked.

I think they are confused.
[Tilt, TyTN II, MDA Vario III General] Ves:
Oh this is just a very bad display of customer service.
[Tilt, TyTN II, MDA Vario III General] AndyME:
just called the support hotline

http://www.htc.com/support/care_hotline.htm

i wanted to send the gentleman a link to htis page so he could see...

he was not interested, he said they consider only people who write emails or call...he was not aware of this issue. i promised it was one...there will hardly be too many people who havehad more bluetooth headsets /phone combinations than i ...currently the best i've ever had: sennheiser vmx-100. but again: tiny sound, bad, cracky, connection...:-(..so please: call, write.....

i like the kaiser alot...no complaints...just htis one...

cheers,,

andy.
[Tilt, TyTN II, MDA Vario III General] bradwcamp:
Ok it took HTC two weeks to respond to my support request but I finally heard back from them on this. Their response is listed below and I must say that I am not very impressed. Still I will give it a try just to humor them and see if it makes a difference. I plan on following up with their support department and either way and I will continue to update this post as I get new info from HTC.

Thank you for your enquiry concerning your HTC TyTN II device.

We are sorry to hear that you are having problems with your device

If you find that your hands free is not giving you a good microphone result, then try using the 'Microphone AGC' which is located within Start, Settings, System.

Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
[Tilt, TyTN II, MDA Vario III General] Wiz:
Same here ....

************************

We are sorry to hear that you are having problems with your device.? Unfortunately we do not support car kits with our devices, as we have not tested them with that configuration.?

We would advise that you contact the car kit manufacture and ask if they are compatible with your device.? One test to ensure that it is not a device issue, is to partner it up with another phone via Bluetooth.?? If this works, then it is more than likely a incompatibility problem between device and car kit.

If you feel it is a problem mainly with the HTC device, then it would need to be looked at by a repair centre.? In order to give you the details of your closest one, please can you let us have the correct IMEI number (the one you kindly provided was not recognised) and the serial number.

Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html

************************
[Tilt, TyTN II, MDA Vario III General] starless-red:
This is what I got today. It is, however, questionable whether the suggestions get us any further...

====

Attempt to upgrade your car kit on BT HFP (HandsFreeProfile);

try to use 3rd party:

http://www.jetwaremobile.com/

Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html

Best regards,

<Ludwig H

HTC Support

callservice@htceurope.com

http://www.htc.com
[Tilt, TyTN II, MDA Vario III General] RemE:
Does anyone have experience with Jetware? and Jetware specifically on Kaiser??
[Tilt, TyTN II, MDA Vario III General] fgrump123:
Why should you have to buy a 3rd party app as a "fix" for our BT audio volume problem?

It sounds to me that either HTC doesn't (pick your reason)

1. know enough about the OS/software in order to fix this

2. Does not have the manpower to fix this defect

3. Want to admit a defect and may offer an "enhancement" in the future

4. Management doesn't feel this is a "real issue" and is a waste of time and money (and testing effort) to fix.
[Tilt, TyTN II, MDA Vario III General] dreeZruleZ:
Ok, I just got mine this week, I'm also using BlueSpoon BT headset, sound is not good, headset works well with Sable.

ROM Version: 1.56.405.5

ROM Date: 08/28/07

Radio Version: 1.27.12.11

Protocol Version: 22.45.88.07H

I will look around to see if I can find more info

dreeZ
[Tilt, TyTN II, MDA Vario III General] akash_84:
Got mine last week too, Got a parrot MK3100 in the car and again like most of you, cannot hear very well.

Its ok when still in traffic but as soon as I move on, its barely audible to the point I've had to tell the person I'll call them back and hang up

And thats with double glazed windows in my car!
[Tilt, TyTN II, MDA Vario III General] skuk21:
i have a tytn ii and rhythm and blue car kit, sounds awful. near max volume is required
[Tilt, TyTN II, MDA Vario III General] pz123:
I just bought a HTC S710. It is completely unusable with my Nokia CK-7W handsfree in bluetooth mode, because the other party can barely hear anything. Also the sound level and quality in my car is pretty low and poor compared to my old Nokia phone.

Quite annoying that it seems that I will have to purchase a new handsfree too because of incompatibility.
[Tilt, TyTN II, MDA Vario III General] bradwcamp:
I dont have experience with Jetware but i did give it a try and as i expected it did not make a bit of diffrence.
[Tilt, TyTN II, MDA Vario III General] p_hsieh:
I have installed Jetware on my Kaiser. I also own both the Nokia HS-12W (sorry model number may be wrong, but it's the stereo one, with FM radio, looks nice, I don't have with me at the moment.) and SONY HBH-DS-980.

Caller ID with English letters work with the SONY, not with the Nokia.

But Caller ID doesn't work with names with Chinese characters, it only shows the phone number in this case.

One interesting thing is that sometimes I have multiple people (say A &B) with the same phone number, and sometimes when A calls, the phone screen will show 'A' calling, while the SONY will show 'B' calling.
[Tilt, TyTN II, MDA Vario III General] avega1027:
I took a look @ my 8525(in the registry) & noticed the only thing that was different from my TILT was this .dll file called: BTAGExt.dll

I wonder if replacing that file into my TILT would do the trick or you guys think I wouldnt be able to even replace that .dll?
[Tilt, TyTN II, MDA Vario III General] swiftytom:
Is this problem limited to Bluetooth 1.2 or 2.0 only, maybe? Today I bought Sony Ericsson HBH-PV702, which is a BT 1.2 headset, and the sound quality is great. I did some test calls with my dad and no problems with sound quality or understanding each other. I also tried BTAudioToggle and played some music through, again it was OK, I was suprised that there was even quite a lot of bass in it.

The only problem I have with it is tiny dropouts/crackles when I touch the Kaiser with my hands, obstructing the BT signal a bit. But the manual states the maximum range for optimal performance is 5m obstruction-free, so I guess this particular headset isn't too sensitive.
[Tilt, TyTN II, MDA Vario III General] lisamel:
Kaiser BT is awful- I want my 8525 back!

I paired my new Kaiser to my car bluetooth. I have an Infiniti G35.

The sound is crackly an awful.

My 8525, which I sold, worked and sounded beautifully.

Now, I plan on returning this kaiser and getting another 8525, unless of course anyone knows of a fix.

I went online to At&T forum to ask tech via live chat and the answer I got was that bluetooth is a third party software and they don't support it.

what kind of crap is that?
[Tilt, TyTN II, MDA Vario III General] lisamel:
Exactly the same thing in my infiniti G35 bluetooth kit. My other HTC which was a cingular 8525 here in US worked beautifully.
[Tilt, TyTN II, MDA Vario III General] avega1027:
Same here guys, my 8525 sounded great in my G35 but now my 8925 sounds terrible.
[Tilt, TyTN II, MDA Vario III General] species8472_rules:
Changing the channel for Hands-Free and Wireless Stereo worked for me. Here is the history:

I am an experienced Wizard and Hermes user (used tons of ROMs, apps and hacks). Just got the TILT on Friday. :) In the past both Bluetooth Hands-Free and A2DP worked pretty good with my Sony Erickson HBH-DS970 Bluetooth Stereo Headset (Widcomm and MS stack on Wizard and MS Stack on Hermes). Had to deal with the usual A2DP skipping stuff (easily fixed) but beyond that, very good. Hands-Free and A2DP were always good. Never had issues with Phone calls or listening to music. Got the Motorola S9 a few months ago and it performed well with the Hermes (no longer have my Wizard).

Then this past Friday night I finally tracked down a TILT. I spent Friday night screwing with the GPS and did not pair my S9 until yesterday (Saturday). The result was the stuff of nightmares. Listening to music was "impossible" as the audio was disrupted (sound loss) every 3 to 5 seconds. Hands-Free phone calls were just was bad with tons of static, low volume and sound loss. I did not use the headset AT ALL. After finding this reg hacks posted by ID64, I changed my "Wireless Stereo" setting from 0 to 2 and the "Hands-Free" from 1 to 3. The result is "Dramatic" as I can use both functions with "little" problem (sound loss on Wireless Stereo occurs very little now). :D

Note: I have not verified with my Sony Erickson yet (but it may have suffer was the S9 did). I will try soon... Anyway, maybe one day HTC and the vendors such as ATT will actually perform REAL QA and release a product with functions that work was expected. Until then, we have the nice folks here at XDA. ;)
[Tilt, TyTN II, MDA Vario III General] lisamel:
Help with registry

I am in file explorer, looking under windows system and I don't see how to find it.

Can you post directions here?
[Tilt, TyTN II, MDA Vario III General] roverman:
I'm sorry to hear you're all having troubles. Just wanted to report my experience with the Tilt to be the opposite. I was talking outside today standing next to an air compressor while winterizing my sprinkler system. Using a jawbone, I could carry on with the conversation no problem...ok, maybe slightly hard to hear, but it was about as loud as standing on an airport runway! The only thing I have noticed is that there is an annoying crackle when the voice dial first starts. Overall the quality is very similar to my old 8525..

I'll go test my motorola bt headset now...

edit: Jawbone sounds tinnier than motorola headset..now you've all got me wondering. I'll side by side compare with 8525. Also, my default dword value for capability is 101, not 37 like ID posted his was above.

I can't find mic volume and spkr volume in my registry?
[Tilt, TyTN II, MDA Vario III General] victoradjei:
This was originally about the handsfree function

You cannot edit registry with the native file explorer. You need a registry editor like Total commander, Resco explorer, or do a search for regedit in this forum and you may find a simple free one.

By the way this topic was about handsfree calling, not music listenning with stereo headset mode.

For those interested, Helmi's dynamic ROM solved this for me and am now back using my Jawbone headset with good rich sound output without any tweak. :cool:

Listenning to music with a stereo bt headset may still need a tweak, but not tested yet. ;)
[Tilt, TyTN II, MDA Vario III General] lisamel:
I've installed phm registry editor on my husband's tilt and am going to change his settings and test it in my car. If all goes well, I will go back to the store and get the tilt again.

I wish I would have stumbled on this yesterday.

Wish me luck!
[Tilt, TyTN II, MDA Vario III General] lisamel:
well, no luck. I changed the channel several times, and the s2dp settings and

no luck. :mad:
[Tilt, TyTN II, MDA Vario III General] vasquja:
I am using the Jabra JX10 series 2 BT headset. Voice quality sounds like the person on the other end is talking thorough a cup on a string. I also hear crackling noises when just about 10 feet away from the device.
[Tilt, TyTN II, MDA Vario III General] species8472_rules:
Considering that we all use the same device (most of us anyway) for Hands-Free and A2DP, I believe it is relevant, as when one acts up the other generally does as well. Should I have started another thread just because I was suffering from A2DP issues along with Hands-Free? Some of you guys really need to relax and stop making a mountain out of anthill. The idea is to share info and make the info easily accessible.. ;)
[Tilt, TyTN II, MDA Vario III General] vasquja:
Just flashed my device to helmi_c's ROM, and am now using a jawbone. Aside from the increase in volume, the sound still seems pretty condensed.
[Tilt, TyTN II, MDA Vario III General] ID64:
Hmm. Interesting. Going to try it now
[Tilt, TyTN II, MDA Vario III General] benfica88:
This is ridiculous. So far besides the gps the tilt has mostly been a downgrade for me.
[Tilt, TyTN II, MDA Vario III General] RemE:
I wouldn't go that far, my Kaiser is an upgrade in every way compared to my 8525\Hermes, Except for BT performance with the phone only. BT performance with system audio has better sound quality than the Hermes did.

I'm very curious if it's true that Helmi's ROM improves things, is this really true?
[Tilt, TyTN II, MDA Vario III General] lisamel:
I would like to know too.. I can always go out and get another phone.
[Tilt, TyTN II, MDA Vario III General] dweidman:
send it back then man...

-D

EDIT: To OT: I haven't had any issues with the BT headset. Jawbone. No problems. Ever.
[Tilt, TyTN II, MDA Vario III General] benfica88:
Actually I think i am. Between the this issue and the echo on the headset it sucks big time as a phone.
[Tilt, TyTN II, MDA Vario III General] joedoe:
Good luck then
[Tilt, TyTN II, MDA Vario III General] smitzzz24:
Where did you find the setting for wireless stereo and hands-free in the registry? I have looked all thru it and cant find those 2. Any help is appreciated!
[Tilt, TyTN II, MDA Vario III General] RemE:
The question is, do you have a previous comparison point with your Jawbone? I used 2 of them with my 8525 and the same 2 on Kaiser now. They "work" fine, but there are more spuratic occasional pops, crackles, and the volume is most certainly lower than the 8525. It's not a deal breaker but it would be great if the phone portion sounded better/like 8525.
[Tilt, TyTN II, MDA Vario III General] vasquja:
I haven't noticed a difference with his ROM. Same tinny sound, same crackle and pop. Excellent ROM though.

Overall I feel this phone is great (though I upgraded from a Wizard), and the BT situation is just something I will have to live with until a possible solution is found.
[Tilt, TyTN II, MDA Vario III General] roverman:
I am unable to find spk volume or mic volume anywhere in the registry...I'd like to amend my previous praise for the bluetooth sound quality. It is much lower than my 8525 or iphone after side by side comparison. Man ignorance WAS bliss, lol.
[Tilt, TyTN II, MDA Vario III General] trublu:
Using my tilt with a jawbone. no complaints here. works pretty much the same as with my previous phone.
[Tilt, TyTN II, MDA Vario III General] sirooga:
plantronics 655

Im using this headset and have no issues at all. I came from using a Sync to this and they both sound the same. I am using ATT tilt ROM.
[Tilt, TyTN II, MDA Vario III General] verendus:
I am using Blueant Z9 with Tilt. The sound quality is unacceptable. There's no bass, and although volume is high, it sounds too thin to be heard while driving. I hope HTC will address this issue. BTW, 8525 used to be fine in this regard.
[Tilt, TyTN II, MDA Vario III General] Stue:
Hi,

I use T-Mobile MDA Vario III. Thin and cracky soundquality on

a) Sony Ericsson GV435 Bluetooth Headset and

b) BMW Navigation Professional with Bluetooth Handsfree

Not only I here the opposite thin on not quiete loud, the opposite can hardly understand me. HTC has to fix it. My previous MDA Vario II had no sound quality issues with bluetooth headsets (not tried the stereo mode). I also use my headset without any problems on my Sony Ericsson W880i.

Stue
[Tilt, TyTN II, MDA Vario III General] DataOrb:
New Jabra BT5010 - very very bad sound.

Hi,

I'll join the fry.

HTC TyTN II official Kaiser ROM. Very poor sound quality on a Jabra BT5010.

The headset works very well with various Sony Ericsson and Nokia phones. But on the TyTN II the sound is extremely low in volume (even after doing all the reg tweaks from above) and sounds tiny, flat and distorted.

It is simply unusable. HTC must fix this.
[Tilt, TyTN II, MDA Vario III General] rucus:
I agree

I also upgraded to his rom in hopes to fix my bluetooth sound quality issues. If it helped, is wasnt much. I do like the rom though. Much easier to navigate and use than the stock att rom.
[Tilt, TyTN II, MDA Vario III General] roverman:
Rucus, could you explain the easier to navigate part? I've been reading up on this for a couple weeks, and so far have heard that it's faster and more memory, but haven't heard this yet? Do you just mean because of the homescreen or something else? Thanks.
[Tilt, TyTN II, MDA Vario III General] rucus:
Have noticed that it is slightly faster. The main improvement for me those was the home screen is much easier to navigate with one hand (driving).
[Tilt, TyTN II, MDA Vario III General] JDSX:
I also have terrible quality when using the Tilt with my Parrot EasyDrive and yesterday it went one step further and disconnected mid-conversation forcing me to pick up the handset while driving to continue talking.